Public Storage Self-Storage Units at 7482 Garden Grove Blvd, Westminster, CA

The staff was very helpful and informative. We had lots of questions about storage... She had answers and was very polite A+

We have been here 10 years now and have had a good experience. The manager, Nichelle, has been great. We have our merchandise stored here and have to expand and contract throughout the year. She has always been very accommodating.

I worked with Ambrose from Public Storage in Huntington Beach Riverbend. He has great customer service personality, always smile and cheerful, listens to the customer’s problems and tries to solve them as quickly as possible. He returns phone calls quickly and just. It was my pleasure to work with him.

David so kind to help me find the right storage unit and have a lot patient with me. Thank you!

Tina was really helpful. She helped me booked 3 spaces on the same lot. Thank you very much. Great customer service Tina

I can't stress enough on how simple it was to reserve a unit online so that when I arrived all I needed to do was go over my application with one of the workers (who was just as sweet as can be). I would have given 5⭐'s had it not been for the unexpected extra lock fee. 🔐The lock MUST be purchased from Public Storage and cost a whopping $29.99! When the ad states $1 for the 1st month rent, the fine print doesn't mention it's only for certain units 🤥 (ie. The costly larger ones) and there is a 28$ administration fee... Making my POS total $50.00 😨😧😯😲😵

Thanks David for all the help! Extremely helpful and polite. 5 star treatment!

Great customer service from David at this location.

Leila me atendió súper bien, muy recomendable

Nichelle and leila gave me great service thank you very much recommend them thank you again!

Staff meeting goe

Thank you Leila and Nichelle for the help renting

Thank you Nichelle

thank you nichelle

Claudia was extremely helpful, answered all our questions with great customer service. She is an asset to your company

They are very on top of things and have good pricing. I even made a new friend in Michelle!! She's very sweet, efficient, and speedy!!

they open at 9:30am that's late!

Thank you nichelle for the great help

I appreciate how nice and helpful nichelle is whenever I come to her location to make my payments...

Absolutely the worst Public Storage facility in the US. Hours of operation for this site are 9:30 am to 6 PM M-F and 9:30 am to 5 PM on the weekend. Useless access hours set by the property manager to make it convenient for them, not the customer. I have a similar unit in Tacoma WA and their hours are 6 am to 9 PM 7 days a week! What makes this location so special is beyond me, moving out ASAP.

These public storage employees are cheating on me by jacking up fees on my rent.

Have had a unit here far longer than I should. Still they've always stepped up whenever an issue has arisen. Good job.

Thank you Nichelle for all the help with the auction unit I purchased! It's always a pleasure seeing you

We’ve been assisted by Tammie today. It’s our first time using the public storage facility, so we’re somewhat confused about the whole process. However, Tammie has been extremely helpful and made the whole experience so much easier. She offered to show us the correct ways to store our items, and even went out of her way to assist us in the moving process. Thank you!!

Public Storage at this location and having Tammy help us find a locker was easy and quick. The storage area is clean and secured, looking forward to storing my stuff here.

Good customer service from Tammy thank you for help today I appreciate it

Thank you nichelle for all your hard work and beautiful smile everytime i see you

Nichele is very helpful and makes people smile. She is a wonderful person

Tammie was so helpful great sẻvice. Thank you

Service was good problem is They closed 6 o'clock p.m. Also they just went up in price 160 For a 5 by 10 Move out

Thank you nichelle and tammie

Thanks Tammie you are so helpful & nice. Really appreciate all your help. With you and Nichelle handling thing it will always be great there. Public Storage should know they have such great employees. Thanks again!

Tammie is such an awesome, helpful staff member! She always has a wonderful smile 😃 even on a scorching, hot day! 🔥 Just in case you may need help, you will see her moving around the facility. She's very efficient in her job and does it in a friendly, engaging manner. Thank you Tammie. Even though I was only there for a few days, you made me feel welcome and at ease! Keep up the good work!!! 👍

Thank you Nichelle

Nichelle very helpful and explain everything .

Absolutely horrid staff. Used this facility for a little of two years. I say that to let you know i have some history with the property. Manager is the furthest thing from pleasant. Getting my stuff out as soon as I am back in the area. I write this two months after a straw that broke the camels back. Seriously do not spend your money here.

The manager Tammie is very supportive. The service is amazing. Thank you for all your help.

The Manager Michelle is always very curtious,helpful,and always has a smile in her face, as well as the employees Tammie and John, they all do a great job,keep it up guys!!

Moving out and need a place to store my items. Nichelle helped me out on getting the right space. She is sweet and knows everything about this place. Need someone like her at times like this.

Well organized..

Nichelle is amazing and the property looks great

Great customer service and very professional Color hair girl

Great experience here with the help of Sindy helping us get our storage room. Very friendly and helpfull.

I wish that you had access a little later than 6:00 but it’s a clean, spacious storage facility with a friendly staff. When I went to get my unit Al was awesome and friendly.

Employees are always so friendly and helpful.

Again this place check the prices and they don't have any care for the customer the property manager is really nice the owner yeah that's another story I recommend you go somewhere else because if you want a 10 x 20 they're charging $358 way overpriced and they just jacked the price $58

Made a reservation wasn’t able to fill out online application it always kicked me out tried calling back to cancel and had me wait over the phone 20+mins

Affordable, easy to purchase online & easy to access. Friendly staff as well!!!

Thằng ươi nichelle

Thank you Nichelle for help lowering my rent

Thank you Nichelle for all your help . The property is always clean and I always see you going out of your way to help customers with a big smile !

Awesome staff, clean facility, and safe.

Only open from 9:30pm-6pm...... no storage access after “office hours”. This means this storage can only be accessed on the weekends for “office hours” workers... which absolutely makes no sense.....

Moved here from neigbor Extra Space, Michelle is very professional and polite and very helpful!

Nichelle is very helpful! But please change the gate hours back

I like this place a lot Michelle help a lot she is a nice person and the right person to go to and she knew what type off storege i need for me so if u kneed one just go with her recommend this place

The staff is very polite and helpful

I was robbed, they left my storage unit almost empty. after make a police report they still haven't resolved my issue. Why do i pay for insurance for about 8 years if they won't help me. Apparently they don't have camaras and to me looks like an inside job. So if you going to rent a unit there make sure you have pictures and probes of purchase or you won't get anything back..

No electricity in my strage, and supervisor with attitude

Nichelle is way helpful making sure all my questions are answered and anything else I may need to know

great place

I’m delighted to express my appreciation for Nichell at the Garden Grove facility for she went well beyond expectations to assist me at public storage. I would gladly give 10 stars instead of five for the help she gave me. Thank you.

The office staff is very friendly. The manager, Nichelle, is great. She always has a smile and asks . your doing. I like it that she remembers everyone's name. You know storages, people move in and out all the time. Since she has started working there, the place is ALWAYS clean There's never trash by the dumpsters or anywhere on the property. And that's nice to see. I'd recommend this Public Storage over any of them. I've been there now almost 2 years

This is a great facility. Everyone especially Christi & Nichelle are the best. Always so friendly and will help with anything I need.

Christy.N has been great in aspect of customer service to giving help and detailed information that helped with me tremendously. He is honestly one stand up guy and I he really made me feel like he cared about the customer .. THANK YOU CHRISTY 👍🏽😁

Thank you Nichelle! You are great at customer service! Got me a good priced unit that fits my needs

Lupe me audio muy profesionalmente y amable

I really like this storage facility. The walls are brick which helps the outside unit i have stay cool. The on site staff/manager is totally awesome & she works with you as long as you are upfront about things. Don't try to break the rules here or they'll catch you. Which is another good thing about this place. My unit is actually checked on and I feel safe knowing they are monitoring. Bad comment would be the bathroom needs to be open

John was super helpful!

Property is very clean . I seen Nichelle and Christy Cleaning up . I feel safe here again . I’m so happy about the locks being added back to gates . It assures me that when I return to my unit my items will still be inside

Thank you Nichelle for the help ! Great customer service

Good service.. Christy did his best to accommodate my needs.. we didnt get everything however making every effort is much appreciated.. 5stars

I have been storing with the company for awhile, and I just now came across with the great service of Christy and Nichelle for my new rental again. Outstanding customer service muy bueno

Nichelle is such a hard worker not only that she always has a smile.

Public Storage

Extremely rude and unprofessional and disrespectful employees... such a disappointment.

Everyone is super sweet, accommodating, and helpful at the garden grove location. I was given all the information regarding price, storage space, and payment plan. Thank you guys! Keep up the good work :)

Very friendly and got a really good deal.

The manager (Gina) was really friendly, helpful and catered to all my needs. I would recommend this place to all my friends.

First time renting a storage and I was helped out with by Gina! She was super attentive and answered every question I had. She even let me know that they had boxes and mattress covers available for me to purchase if I needed them. The customer service I received was great!

DO NOT RENT HERE. The manager is not helpful at all and she is constantly rude. Their customer service is the worst. After 2 weeks of renting here my storage unit was broken into and several items were stolen. They take no responsibility and are very uncooperative. After I filed a report with the police department in the area they advised to not use this place.

Great service Nichelle was very helpful..

Was best experience an Nichelle was awesome

Thank you nichelle

Thank you nichelle for all you do around the property . its looking good

Thank you nichelle you have a good Customer service and a clean property

ay perzonas que hay estan todo el tienpo

Matts a good guy , great customer servie everything went really smooth... THANKS Publuc Storage

Thank you Nichelle for the great clean unit and wonderful service

Thank you Nichelle for the help your great

Great customer service and great place .

Excellent customer service from Nichelle! made the move in easy.

Robbed and burglarized here.burglarized 3 times

Gabriel did an exelent job he was patiented and very informative. Thanks Gabriel

Great service.

Give her was wonderful he helped me the answers all my questions

Just made an online reservation and immediately received a call from Gabriel at the location. He was professional, thorough, and explained the process clearly. Great service so far from this team!

Gabriel was very friendly , he was helpful, and quickly got me into the storage needed .

Thank you Nichelle for all the work you do around the property . You and your crew work hard it’s shows . I don’t come to my unit often but when I do it’s always clean and you always have the brightest smile !

Joy was nice

Gabriel was very helpful and made the process very easy.

This is a great place! Its clean, easy to access, storage units have a reasonable price and the office staff are really friendly, especially Daniel! I would highly recommend this public storage to anyone.

Thank you Nichelle for great unit and also thank you for changing my light bulb right away ,the property looks great

Do you have easy access outside of business hours

Great service from Sandy!

Dont have yo use it anymore

I’ve been here before to pay my sons storage and this place has really approved . ITS CLEAN ! I was speaking to the girls in the office Nichelle and joy and I was informed that it’s under new management! GOOD JOB PUBLIC STORAGE .

Nichell an Joy were great! Wonderful customer service!

Gabriel was very helpful and fast with the reservation process. I registered online, came to check the unit, and out in less than 10 minutes.

Thank you Nichelle for cleaning up the property , it means a lot .I feel safer

I've been this public storage for about 6 months and I want to say that it's as best as I've seen. I've seen it at its worst and I want to say great job. Nichelle and her crew work really hard at what they do and the place is really really starting to improve I want to thank you for the smiles every morning Nichelle thank you. You guys keep up the good work

Awesome staff 👍🥰👍

Thanks angel great customer service. Just moved from Ny to Cali and it was an easy transaction!

Nichelle is so kind and helpful, she does anything and everything that is asked of her with a smile on her face and we dont have to wait weeks upon end for results. She is a very hard worker and it feels like she is the only employee here. Shes kind hearted and non judgemental! We love seeing her even if it is just to chat for a few minutes! Thank you Nichelle for everything you do, such as our new lights, (before the new sensor lights), and the bracket to the door for our lock. Your the best! Love your tattooed couple -Shawn and Julia

I just came in and saw Angel. She just did an EXCELLE T job. Quick, easy, and polite!!!

Thank you Nichelle for making my experience fast and easy ! Love the 2 door unit for my business

Got my storage burglarized, all my tools and personal belongings stolen. Inside job, manager had key to open storage next door to mine to allow burglars brake throughout the wall. I had to provide my own supplies to fix the wall & prevent future break ins. Insurance doesn’t do much. Will not recommended this place to anyone!!

We have been robbed of someone who has the same key to the lock that we bought from them, we already reported and they did not do anything about it, pity place

I came in for an estimate of the cost of a small storage. Nichelle, was more than informative and helpful! This is my first time, in need of a storage & I wasn’t aware of what all I would need to do to get started! I will definitely be back! Great customer service !

I can'gutukk

Cant even dump trash in the dumpster here? I dont see a reason for it then

Typical storage place with your homeless people that hang out in their rental units

I would recommend for this storage. Angel is a nice and helpful lady with quick responds for your questions. It took abt 5-10 mins to complete the paperworks and all.

Excellent service! Quick responses with knowledgeable and accurate answers! Nichelle was a great help and us get everything situated and in order! Thank you oh so much! 😁

I’m very great full that #PublicStorage exists for families like mine when we most need this option. Thank you so much Joy and Michael for helping me out and also waiving the late fees for my family and I

They've cleaned up the place... Very friendly. Real cheap compared to other places. The staff here, joy and Michelle are so awesome... they will help you in any way thay can.

Thanks nichelle for the wonderful customer service , very helpful and extra sweet , makes it an delight renting at public storage .

We got a storage for a couple months and Nichelle was so helpful. Always greeting us and ready to help.

Thank you nichelle for my payment process easy

Nichelle and joy were so helpful getting me a unit thank you guys

Nichelle and joy helped me get the right boxes for my move and they even gave me a discount they were great

The price was right , easy access comfortable rules ! I couldn’t be happier ! Nichelle is friendly and professional she is a keeper

Nichelle great service!!d

Joy was hepful thanks you

Joy was great thank you

Please ask for Angel she makes everything so easy and we'll educated. Thank you

Absolutely wonderful. Very friendly. Very elaborate in explaining all the things we have to know about our space. 😁

Came into Public storage today and was helped by Matthew. Not only did we come with our dog, almost closing time but we only had 100$ the rest was 56$ in quarters. He was very cool about the quarters and was also very kind, helpful and informative. Thanks again Matthew!

I am a customer Linda Dutton and Mayra was so great Awesome customer service

Mayra was very helpful! Great customer service :)

Mayra and Dawn are great! Customer service was the best..

Very helpful and professional service

Been renting here for almost 4years. I wanted to aknoledge the improvement of the property it has come a very long way the staff here is very friendly Myra is awesome she is very friendly and knowledgeable and very hopeful she explains everything to you that way you understand everything you're signing now I can say I could come down without a worry of someone looking into my space I feel safe I'm confident that nothing will happen to my belongings I love this place how it has changed keep it up I'm loving what I'm seeing thank you very much for the great service you guys provide will recommend this place to everyone definitely getting my five stars

This place has really improved since the additional of new management and team members. I really appreciate the honesty and customer service that the team has provided to me. They were willing to go the extra mile to make sure I was a happy customer. John and Mayra are extremely honest and down to earth. They focused on doing what was right and best for their customers. They have gained my trust and my business.

Not so good

Coming into this storage was the best experience, John ze Manager is really helpful and knowledgeable about things outside of being a manager. Thanks John for all your best service at this Public Storage . I highly recommend this place to family and friends. 10+**********.

I've used several Public Storage locations from NorCal to SoCal and this location is great! It's clean, safe, and the manager Clint is a good guy that will take care of ya!

John was very helpful and genuine. He asked what I needed and what would best suit me for my best experience at Public Storage and made it happen

It's ok. Need to take care of mice or rats around place. Needs to be more light around.

I have noticed a huge improvement in the property. Someone is actually starting to take care of the riff raff (homeless or squatters)are being policed and for once it’s actually nice to able to go in to your unit and not have eyes looking in on your personal belongings. Keep it up because it’s working.

The place is old, they dont clean up/wash the area. I have 2 storage units and there are smells of urine. Thats horrible. There are People would ride bicycle in and out of the storage facility around evening. I feel very insecure of the area.

Shery helped me out with a storage. She was nice and friendly and efficient. Thank you so much

No safe. No secure to many things going on on this plase sorry to say that but I Los my tools I am a painter and Los my spray machine and to get and other I got to spend 2500 dls

Very pleased with Shery’s customer service. Always friendly, helpful and does the right thing every time. Would like to see surveillance cameras at some point. Wonderful place to hold my stuff and do business with. Loved the hours they’re open. Loved my storage how big it is and loved the customer service. Thanks Shery!

Is office open holidays, so do they have special hours...

Will this storage let me access my stuff on a holiday at all even. Phone directory is so complicated that i can not even talk to a respersent for the Westminster office at all...

Thank You Shery for your quick and informative sign up!

Awesome customer service. Matthew was very helpful!

Giving this place A 10 star review. Why because of the property manager shery from the time me and my friend walked In the door she stood up said hello with a beautiful smile showed us the space and and showed us how to protect our belongings. She was detailed in everything. I have to say she has the best customer service iv seen in a long time. Public storage you need more people like her. Will be recommending this place to my friends and family. 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

Came in to rent a storage and was greeted by Sherry. She was the best really helped me find the right size. The property was clean and she was very friendly. Definitely recommend this place.

Shery/ the property was clean & the service was wonderful & and most importantly you were quit understanding. Thank you

Came in to rent a space and Shery greeted me with a smile. She helped me out and got me a spot thats going to fit all my stuff. Thank you so much.

Why does it look like people are living there? Why haven't you solved the problem of rat droppings and eating trough the boxes.

Shery was very professional! Shery gave detailed information about the facility, ie; what to watch out for in securing my storage unit, facility rules, what to expect as a rentor and what is expected of me. Shery was very friendly.

Place is awesome service was great shery was a big help definitely recommend storing here

Cindy was great help today. The site is under construction and was a little hard to enter but the service was still good.

My move in experience was more than pleasant thanks to sindy. Definitely best customer service I’ve ever received

I have had the pleasure of dealing with Shery the propert manager and now a new employee Kristie. Any thing I need or have questions about both have been able to help me. Shery was especially helpful for us in helping deciding a unit size and giving us information on storage policies and procedures. Thank you both for your help. Kara and bill unit 131

Sindy provided me with an excellent customer service and great deal

The service was great and sindy was very helpful.

This property is great. Sindy and kristie they so great service and very much equivalent to for the job and very takes it very professional and pleasant to be around and happy that I picked stories unit if there mightn't dealings with them I shall be a valuable customer with storage units from years ago despite all right

Needed a storage for just one month. And I had originally booked an 8X10 storage space. I explained my situation to Matthew and Matthew hooked it up with a bigger unit 10X10 same price and with easier truck access. His help made my moving experience a lot easier. Definitely will come back if I find myself in need of storage space once again.

Was just here, Matthew did an excellent job. Got me in and out.

I can always count with excellent quality of service when Sindy works at this place. Great manager , she's always willing to help with a smile on her face

We had a unit here before sometime last year and they were very helpful anytime we needed help. We needed to get a storage unit again and matthew helped us get it started :)

I like Sherry she's cool. And one of the reasons I stay at this storage place. So thank you very much Sherry.

I was helped by Kristie over here at public storage while paying my rent, and she is the awesome! She had amazing customer service, very friendly, and knowledgeable.

SHERY IS EXCELLENT..VERY THROUGH..FRIENDLY, CURTIOUS..WAS VERY PLEASED WITH HER CUSTOMER SERVICE!!!

Have been storing at public storage for about a year now. Sherry the property manager is great. Every time I come to the property she always has a smile on her face. She's always willing to help out no matter what. Thanks for all your help. I really appreciate it.

I really liked the facility and I really appreciated the manager shery was very friendly and helpful she was awesome thank you or the help

the manager is rude and not much friendly. the place itself is kept up and clean. the staff sucks.

Mathew was a great help today

Excellent

Excelente lugar personal muy atento y servicial muchas gracias

Great place to store My things, with excellent management. Sheri, at the front office, helped me get the exact storage space that I needed. Great help, and respected service.

On site staff is very corrupt. They charged me for a lock i dident want and i followed all the rules but they still let all the drug dealers stay and go without a problem i saw it with my very own eyes. I need my cloths i live in a van and allready had one other storage stolen from us when i was homeless in middle school its not fair to familys especially if its all nesesities i need

Came in to ask some questions about my mother in laws storage Shery helped me out she was so nice and very helpful. Thank you so much for all your help.

The manager Sherry is unprofessional, and has double standards with tenants! She yelled at me in front of other tenants, and evicted me verbally, even though my contract clearly states it must be done in writing. I know of some tenants that have paid the rent, and then she evicted them because there wasn't any lighting in the hallway or the unit, or they were evicted for being in property for more then two (1) hours, yet others can be there from open to close. The property is sorry and trash is everywhere, and I would even clean it up, but it was never appreciated.

Sherry was amazing and made the process really easy.

Sherry was very helpful to me . She’s doing a great job!!

Came in to find a storage and Shery helped me out. I had no idea what I was looking for. She did a great job in helping me out.

SHERY SHOUT OUT !! By far the most efficient and pleasant manager in the 92683. My mom, my boyfriend and I feel perfectly comfortable approaching her when we need anything at all, she's the easiest chick to talk to and get along with right from the get-go. Thanks for all your help and just being rad always. <3

The manager Sherri has been so helpful she's fair kind and understanding. She above all doesn't judge people like other storages she treats everyone with respect

Sherry provided superb and excellent customer service!

i have been renting for sometime and everytime i come to the office shery and michael always have smiles on their faces.

Came to this location to pay my mother’s bill. I usually come here to pay and every time I walk in Shery is there with a smile on her face. Thanks for helping me out.

Sindy was great she helped us out. BUT THIS STORAGE IN GENERAL SUCKS. I went to get my stuff last week before the first but there was a lock on my storage I had provided my own lock this lock was nothing like mine at all. I spent all week calling and leaving messages and nothing I haven't gotten a call at ALL. So I had to call upper management I don't mind paying another month but I need my stuff back and I need my lock or a new lock I paid insurance. If u are smart then I suggest u just get a storage from anywhere else just not this place!

Nice. clean, easy to get thing's done. Employees are helpful and professional

I don't like the customer service

Easy setup and great service

Than you so much Shery for your amazing, professional service setting me up with a storage facility. I will definitely be back.

Our service here was great !!Sindy was really helpful and gave us enough information to decide for this place. Gave us lots of options and lots of ideas. Pricing on line was honored and we came out happy.

Had to do a transfer to a larger unit and the manager Sindy gave me an excellent service. She also keeps the property neat and even a very positive attitude under the heat. Really recommend this place

I' can always expect good customer service from this location, today was my first experience with sindy and she was above and beyond helpful... i appreciate that the employees not only carry a professional quality here but are also able to provide friendly attitudes to help me feel comfortable with coming to them with any concerns i may have

Usually don’t do reviews, but just had to for the Property manager Shery. She’s always smiling and nice. She always greets me when I come to my storage. Thank you.

My experiance here at public storage has been by far the best ever. Shery is the $#(+ and the best manager i have ever had to deal with . The facility is very clean and well maintained, so if your looking for a place to store your personal belongings for a month or longer Public Storage is the where to go.

I have been renting here for a few months and had to write a review for the property manager, Shery. She’s the best. Always in a good mood.

AVOID THESE SCAMMERS, they are sirens, friendly until you move out. You could move out following all their rules, even clean it out, but they will still give you 2 months after to pay. They are extortionists here!

Michael was very helpful!

Sindy gave me the best customer service I love that she help me out with the forage

My life

I just wanted to say property manager Shery was so awesome she did my friends rental nice easy and fast. She explained everything very well to us. & she has an awesome since of humor, you should have more employees like her. 😆

Good place.. other then finding a dead mouse in our unit.

Sindy was very helpful and answered all questions. Also was very curtious of ally needs. Thank you Sindy for your kind assistance.

Francine did an amazing job helping me pick the right storage for me! Thank you!

Matthew was a great help.

Exelente servicio que me dio sindy

Francine was incredibly helpful, easy move in during hard times.

Francine was very helpful and had a great attitude, I am very pleased and I will recommend this storage company to all of my friends!

Francine and Sindy are very nice and helpful.I recommend this place to everyone looking

Sindy provided me with an excellent customer service. Very satisfied with this rental experience

super cheap

Liz is great so very helpful and nice we need more like this

Came in to make a payment with my mom since she always has trouble finding someone bilingual. Luckyly today Sindy was able to help my mom in spanish. And helped us Up setting up her account online. Sindy was kind ame super professional. Thank you

Well i found a good deal here about 3 years ago. Each year they have raised the cost by $12 per month. There is always sketchy people hanging around when i go by, to the point that i need to lock my vehicle while i am in my unit 10 feet away. The staff doesn't want to work with you on issue and seems to cringe when you approach the office. Honestly if i were paying less i would deal with the issues. Previously i had a unit with a family owned business and they didn't raise my rate each year. They honored the price from the start. Time to get a shed installed at my house. updated---- District manager called me because of this review but she said she couldnt do anything to adjust price. Price went from $64 in 2/14 to $108 in 9/16. Look elsewhere for your storage needs. Update-- don't be fooled by all the reviews, they ask you to do it when you rent on day 1 so they prop up their score. I can't remember fully but I think I was offered something to review as the guy sat there and watched.

Thank you. I just want to tell. Francine provide to me this morning an excellent customer service. She help me out with all my needs nd information for tented a space here. Thank you. Sincelery Sandra Ventura. Ps you guys need more people like her

Francine was very nice and helpful.I definitely recommend this place

I worked with Francine. She was helpful and talked to me about the storage facility

Today’s experience with that and I owe it all to Francine who is very helpfulAnd Matthew was also very helpful

Matthew is very nice and wonderful to service customer. Thank you very so much!

Matthew you helped me a lot and he's a very professional employee

A Great place to store your belonging whether short or long term. Another amazing thing about this place was the wonderful customer service especially, Shery. She is willingly and patiently to work with you until you are satisfied. She is excellent.

They show you the storage unit you picked out before you pay so you can ensure you can fit everything in it. The manager was very kind and tried to help us every bit she could. I'm glad we chose this place to store my husband's extra furniture that we have no place for yet. They also have you pick an insurance plan when you go for a very low price with a low deductible.

Very knowledgeable, helpful, friendly.

Sherry is by far the best storage employee I’ve ever encountered. Every day she sees me she says hi and ask if I need anything or if I have any concerns. She’s on top of the job.

Sherri is awesome best customer service around

Sherri is great she goes over and beyond what you'd expect. She treats everyone here with dignity and respect. I often have to come and dig out of my storage to get things and she never makes me feel as if im in the way I will continue to defer as many people as I can to this storage as long as public storage continues to hire great people like Sheri.

Good place to store you things. Professional staff.

Hannah is excellent!

I would not keep my things here, 7782 Garden Grove Boulevard Westminster California This is the most dirty place I have seen from public storage.

Shery and Hannah are awesome

Sindy and Michael gave us a five star visit and solidified our contract with integrity and care. I recommend this location hands down. Impeccably awesome. Keep up the awesome work guys.

Highly recommended! Sherry was professional and attentive. Answered all my questions and provided all the assistance I needed. Gave me options. Extremely patient. I visited during Monday which is normally busy. I didn’t felt rushed. I had 5 other locations to shop around. This location was my 2nd stop and it ended as my final stop. Thank you so much!

Lost many items that I stored in the storage. This place is dirty with rodents, which bite to many boxes. This public storage should be worth no star. I wish that I can leave the comment with no star. The office doesn't help when our belongings were stolen. We rent their space for fee and they doesn't have any responsibility to the space. Terrible service! Don't use this business otherwise you have to pay the fee and still have the chance that burglar can steal your belongings.

Last minute move in right before closing time and Shery made it happen. She knew what she was doing, quickly set me up and was clear about payment, rules, and made sure to notify me of any details of the unit. I thanked her about ten times, but had to give her a 5 star rating as well. If Shery is here, you can rest assured everything will go smoothly.

They say gate opens at 6am and I'm there at 6:15am and the gate is not working the office is close and the live in manager is no where to be found. Now I'm late for work because my tools are in the storage. Oh but they want their payment on time.

Maria was very helpful with my rental

Thank you guys!! Very helpful and easy 👍

Nice and clean place.

Sherry was very, very helpful and she deserves 5 star from me. I highly recommend this place.

Good place with good workers like Micheal he was very nice and understanding. Nice units good place.

The storages were really dirty inside and there wasnt alot of room to manuver our uhaul truck

sheet was awesome!!! Thankyou

They dont really keep their storages very clean

Just because didnt have credit card my friend used her card they put her name on the account. I made all all the payments on my debit card monthly. I had lost my keys I told them what happened. They said if you go in there I woyld be arested for trespassingbecause my name was not on the account Before that I used to go all the time no problem with get in

Shery was super helpful and accommodating! Great vibes

Micheal is a great employee. I was really hurting for a storage unit today, and him and Sara from the Knott Ave store was able to find me a unit big enough to meet my needs. I'm grateful for their help, and will always use public storage if needed in the future.

Great service. Mngr mike was very helpful

Great Customer service once I walked in had the best communication skills happy people And makes me feel very secured being with Public Storage Highly recommend Everyone!!!

Shery was very helpful and friendly. Definitely will be back

Friendly staff

Came in to the office and was greeted by Marlin and Shery. Marlin asked what i was storing to help me find the right size and realized that the 10x10 was not going to work for me. They got me into a size that fits all my stuff and they were very professional and made me laugh and treated me very well. If you need a storage unit please come down to see them. They will make it easy and great.

dont come here. your stuff will get stolen. plus they wont notify you if items are stolen. staff here are douch bags. especially the fat mexican chick and the fat chick sherry that gives customers bad attitude. she takes her anger out on customers because she cant handle her own stress on her own. i recommend not to come here. this place is rigged.

VERONICA WAS VERY SWEET AND TOOK CARE OF ME LIKE A VIP CUSTOMER. SHE IS THE BEST. GOT ME UP AND RUNNING IN NO TIME AND HAS PATIENCE WITH MY OFTEN LATE PAYMENTS...SHE IS THE BEST EVER...SEE YA SOON VERONICA...

Site Manager Shelby was very proffessional, courteous finding right solution for my storage needs. Top class service . Look for Shelby, you will not be disappointed

Michael was a big help good character

Sherry and Veronica gave us excellent customer service😊

Sherry and Veronica was great and customer service was excellent!

Veronica & Chery gave me excellent service. Thank you for making my experience enjoyable.

First time using public storage and Veronica certainly made the decision very easy...she was very informed and gave us options and had all around great customer service...the property looked secure and we'll kept. I felt very comfortable storing my belongings here

Staff went above and beyond to make sure I had what I needed in a storage locker.

affordable - i think anyone who needs a place to move can take advantage of the online deals =) shelby and destiny were more than helpful in walk thru and assignment

Decent units with secure entry and a very helpful staff.

Veronica provided us with excellent customer service and answered all of our questions. She went above and beyond to help us choose an affordable and convenient storage unit. I would highly recommend this location. We love it here!

Great service. No drama. To my knowledge safe. I personally had no incidents.

Michael was fantastic! Great experience

All one level garages

Was in office , Shery helped me out very efficient and satisfied thanks

This place is clean, Michael was the best. He accommodated me when I came in earlier than expected. Recommending to family. Book online, its easier.

Was here in need of a storage with my husband. They were just about to close but Sherry and Marlin helped me out with getting a storage. Went to see the space and Sherry told me about a promotion they had. She really had my budget in mind. She even helped me out with getting some stuff to protect my very expensive artwork. I will definitely let my family and friends know that if they want a storage go see Sherry and Marlin at the Westminster public storage. Thanks ladies.

The staff is very friendly and helpful.

Here at public storage in Garden Grove, ca off Garden Grove blvd got 5 star treatment from not only Shery but Francine too!

I come here all the time and marlin and sherry always are great their service is bananas!! :)

My girlfriend needed a storage several weeks bavk and since we live in Westminster this was the closest place. When we got there a girl named shery helped us out. She asked us a lot of questions to help us find the right size for everything. Would definitely recommend this storage to all my friends. If you need a storage come see shery.

I just wanted to let everyone know how awesome the people at this storage place are. I rented from Heidi, a few weeks ago and forgot to make a review then . She was so helpful, made sure I got the right size, explained everything so clearly. She has the best personality and made me feel like a friend. I went in today to change some stuff on my account and was so glad to see her again, I told her I was happy with everything and thanked her, but wanted to follow through with the review I promise. If you need a storage go see Heidi she will help you and is so genuinely caring and professional. This was some of the best customer service I have ever received!

Very good customer service, Michael helped me out. Super friendly, this is the second time my family uses this specific storage place & would highly recommend it! (:

Been storing here for 6 months and have worked with Shery for the past month or so and she's been a pleasure to work with. She always has a smile on her face and is nice to see when I come in.

I was at the storage putting stuff in for my aunt and a lady named Shery asked me how my day was. She seems really nice and had a big smile on her face. Was nice to see some nice people around these days.

We made an appointment several days in advance to start rental on a unit. We called the 1800 number, then was switched to the local branch, who had a manager call us back and verify that we wanted a unit. The confirmation call turned into a pushy sales call for us to come in that day and start renting- we didn't want to do that. We had an 11am appointment, but there was a sign out from that said "Manager will returnn at 11:15am". We waited, but Shery was right on the nose for 11:15, so we didn't think too much about it. We discussed what sort of things we were storing, if we needed more boxes, if the size would work. Shery was very sweet, happy, and was generally a pleasure to work with. She answered all our questions, as well as deftly handling a few other surprise events that popped up during our walkthrough. The only thing that I can really say I'm bothered with is policy, not Shery at all- until we got to doing the paperwork, no one mentioned the MANDATORY insurance that was an additional fee. Please, Public Storage, if you read this, understand that if it's not mentioned in the first inquiry on the 1800 line, then it feels line a "nickel and dime" tactic.

Ive been storing here for a few months now lady in the office, Shery, has been a pleasure. Always helpful and always has a smile on her face. Definitely recommend this place.

Needed another storage went in and shery helped me out a lot. She was excellent. Great customer service would recommend to anyone.

Shery has been the most helpful public storage staff member that I have ever met. I appreciate all her help.

Weve all at some point needed a little more space that we could use. So i rented a unit at Public Storage and I ran into a few small issues but the manager Sarah went above and beyond her position to help out, and that's rare in any storage facility. Thanks again Sarah.

Over the past few years I've rented from different storage facilities and hands down Sarah the manager at Public Storage in Westminster has not only been professional but her kind heart let's you know that your belongings are in good hands. I APPRECIATE EVERYTHING SHE'S DONE FOR MY FAMILY.

Sarah is awesome great customer service

MARIA WAS GREAT!!!!!...

Sarah has great customer service..

Maria was extra helpful n explained everything to me so I could understand n made me feel comfortable for my first time storing at any storage.. would recommend to everyone great place to go..

Maria was super helpful and friendly!!! She helped make the registration and setup process super easy. I will definitely recommend this location to my peers. Thank you!!!

I love this place .... they have always been really nice .... Sarah has helped me many times and always with a smile.

Heidi was super helpful! As well as all the other ladies! They were super patient and helpful. I highly recommend this facility to everyone who needs storage in the area.

Sharon & Sarah are awesome employees, great customer service

I love this storage place! Sarah in the office is always helpful when I forget my gate code or have questions. I've never had an issue with my stuff here, I'm going to miss this place when we move!

Maria and Sarah are both great!!!

Sara is awesome customer service associate and always pleasant to me as a customer, kudos to her and your company, keep more people like her, Lee

Some of the best quality service served by Maria. Very helpful and kind!

Sarah and Maria are very friendly and helpful. Recommend this place....

Sarah and the young ladies there, have been great in assisting me with payments and locating a new unit. I hope to move my personals to their facility. Best Regards, Larry Maddox

Maria has been amazing with helping me get my storage unit showing me around she gives 200% customer satisfaction

Amazing service and facility got amazing help from lulu today

Maria was very helpful and detailed with our rental. All our questions were answered and she was friendly through the process

Lulu is pretty and really nice. She had helped find a cheapest price for a storage that i want. You should require her when you come to public storage garden grove. She will show you what storage you really need and help you save money

The property manager Sarah is the best, quick and efficient made this move pleasant. Thank you

Had a great experience, with Sarah & Lily. Greatest people I ever met. Thanks to management for hiring them

This place is amazing. the staff is so helpful and attentive I definitely recommend this place thank you sarah and lulu for helping me out

Both Clint & Maria were very helpful at this facility! They helped with my decision to choose Public Storage over another company. They were very thorough & friendly. They made sure I was aware of other options to help w/my moving & storage needs so that all my stuff are protected against possible sprinkles going off, etc. They went over every detail needed & answered all my questions w/a smile. Thanks to you both!

Sarah and. Katie are. Very. Helpful and professional. I can rely on them to keep my things well kept. And they are always ready to help

Sarah and Katie were a great help! Both super friendly and knew what they were talking about! Thank you girls! Such a weight off my shoulders!

My parents have had a storage unit at this location for a couple of years now and it always looked clean and maintained. I was there last night the gate was wide open which is a concern for my parents belongings and the lights where all off. Don't know what is going on. I have talked to my parents and we are going to extra space for a lower rate.

First time using public storage was a success i was always skeptical about using this.. Trusting someone else with my stuff , but this green eyes girl named Sarah changed my mind she made me feel very comfortable and got me to put my trust in her that my stuff will be safe.. I have no complaints thank u sarah keep up the good work

Sara & Maria great customer service!

Maria & Sarah are the best helpful Public Storage associates i had the pleasure to meet.

Joy is the best, she was extremely helpful and very professional. Thank you for your smile I received.

The management is very friendly, and the customer service is great! I have rented several units from them and been a customer for over two years. They were always willing to help me and I appreciated it.

I came to look for storages with my mom and Sarah was very helpful

Sarah was by far the best ever employee you could have ever hired. Coming from a managers background I know how valuable a good employee is to have on staff. With Sarah you have found a diamond in the rough. Moving is a difficult and stressful experience she has been so helpful and kind even with the woman that was before me, I noticed her kind and professional conduct towards the customers please that she put her in a good mood. Her professionalism, ability to display empathy and kind attitude along with the help that she offers is extremely refreshing. Hats off to you Public Storage for having such a sweet emploee. I will refer everyone lookung for storage here. Thank you Lisette Arellano

We found the storage by accident and luis treated us like family. He was professional and friendly. Thank you luis for the customer service

Came to public storage, Luis was of great help he help me out pick the perfect size storage that we needed. Definitely coming back again. he was friendly and professional

Katie was very helpful and friendly. The storage facilities were as advertised and my unit was clean when it was rented to me. I especially liked the first month's rent of only $1.00.

Sarah was great was nice and quick at moving me in

Got helped by Sarah. Quick and easy set up.

Sarah did an awesome job! Great customer service and friendly personality.

Great service. A no brainer. Sarah and Luis were the best..in and out quickly

Sarah was excellent and very knowledgable on her product and services. Thank you and keep up the good work.

Great customer service. Maria was so helpful and answered all my questions. Thank you Maria!

My experience was hilarious and awesome Sarah and Katie! :D

Sarah was very nice and helpful.

Sarah was very helpful and had all the answers I needed.

Until lights went out last night and still no one has fixed. Makeing it dangerous to go inside the units

Love this place. Great customer service from Sarah. Price is affordable.

I went to this location about a week ago to rent a storage unit. The guy Luis at the front desk was very friendly and showed me what size storages they had to offer. While he was setting up the account I looked online to see if the prices were the same and found out that they were $40 cheaper if I would have reserved online. I brought this up to the worker and at first he acted like he didn't believe me so I showed him my phone. He kept opening my account and not even acknowledging the cheaper price. I asked him if he could honor the online price or what could I do to get the cheaper price and he basically told me there was nothing I could do about it and since he already swiped my card I would lose that money if I canceled the transaction and reserved online. That was very bad customer service in my opinion. He also mentioned that he was the site supervisor so I'm sure there is something he could have done to help me out, but instead I'm stuck paying $40 more then I should be paying each month. :-(

Louis was awesome! Thanks for the help and friendly service!

Luis was professional, and great help

Awesome customer service. Very helpful and gave really honest answers

Awesome service! Thanks Luis

Nothing but great service!! Thanks Maria