Public Storage Self-Storage Units at 8200 Balboa Blvd, Van Nuys, CA

This storage facility has the nerve to request a 5 star review? After having my belongings being put on a list to be auctioned off...without informing me, sending me a letter , nothing? Had i not walked into their office to request a forgotton password, my entire unit would have been gone. Money was exchanging hands when i walked in The issue was ultimatley handeled , but words of caution if you are thinking of renting space from them.the other thing is their hours ..9am to 6pm. Awful.Staff is ok to your face..if you like " "WHATS UP!????" hollerd at you from behind the desk , if you have a question about your bill , making you instantly feel like youre interrupting and wasting their time .

Tania is so great Lways helper me with all my question

Horrible service - there’s never any carts available because they’re kept locked up inside the office while the office is locked with no one inside to help. Our unit is not temperature controlled so it’s unbearable during summer months. The prices keep increasing while nearby units are held constant meaning they’re not priced to reflect market value.

Gracias Tania

tania helped us out so much, she was very sweet and her customer service is 10/10 ! she made my service so easy and fast to do, tania is the best !!

came in today to get a storage and was helped by tania who was very helpful and kind, great customer service, would recommend her %100

This location is amazing because of Taylor!! I was in the process of moving storages!! He assisted with everything and was so informative and helpful with every step of the way.. so appreciatative to have someone who is on point who in a struggle! Thank you

Thank you Tania for helping me out with my move

This place is wonderful very well kept and clean Tania is always exceptional wonderful the best customer service !!

Gracias por su ayuda Tania muy buena persona

Thank you Tania for ur service

Great service

Staff is súper Nice i was helped out by tanya she was really helpful and helped me find the perfect Storage everything was súper clean as well 100% recommended

Thany ypu foe ur help tania u are great

Tyler, The Property Manager, has been incredibly helpful and organized. He helped me make a transfer from an unit to another. Thank you!

Gracias tania

Tania was very helpful throughout the whole process and went above and beyond to assist us. We highly recommend this location.

Tania gracias por service

Gracias por el service tania

Hi Nice and clean I was there about three years . Mr. Tyler and Willy help us a lot we never forget what you did with us in the weekday and weekend actually on Saturday. help us a lot. Highly recommended. I want to say thanks million to the corporation as well.

Willie was amazing! Worked hard to help me with my every need. Location really cares about their service.

Gracias a tania por su servicio

Thank you Lluri!

Great experience Tanya was great very pleasant and professional. Thank you

Gracias a Tania por su ayuda

Tania your the best thank you

This Public Storage location is run “top notch”, the staff like Tyler and Tanya are courteous, knowledgeable and professional and the units are more spacious with high ceilings than most other storage facilities allowing you to stand a 12 ft. Couch on its side freeing up the rest of the space for everything else, and the prices are a value. I came in here on a web special, they do 1st mo. Free when available, and even after a year when my monthly increase a little, my 10’x10’ space is still almost $100 less than I was paying before! They’re very detailed and check to make sure that you renewed to lock up, so it’s safe and secure, and they even recently had a full staff in ti mop and clean and polish the floors, so dust is of little consequence at this location. Also, because of the excellent ventilation and cinderblock construction it stays exceptionally cool in the summer months! I cannot recommend this place enough for the value, and good folks that make this storage a pleasant place to store your stuff! Sincerely, M. Allyn Medina VP. Prime Home Loans

Tania thank you for service

Willy did an amazing job of giving me a tour of the storage spaces and made it simple and easy for me to make a decision

Summer and Willie were super efficient quick and helpful with getting us all set up for our auction unit they both showed excellent customer service skills and made this a great experience highly recommend this location

First time getting a storage and felt pretty nervous but thanks to staff members Summer and Tyler, they made me feel more at ease. Summer showed me around the property and a unit prior to signing agreement which helped me decide. Location is clean and secure; happy first timer !

Katie was awesome and SO helpful. Highly recommend doing business with her.

Came to the office and Katie and Tyler were very courteous, specially district Manager Katie was very helpful and made feel like a celebrity, she helped me set up Public Storage App and explain how to use it. Wow she is very knowledgeable and she educate me on policy. Katie is Very kind has awesome customer service and by the way property was very clean and thank You!.

I have no idea if it's all public storage facilities, but only having 1 worker on side for half of the day is extremely stupid. and the rest of the day I guess nobody is there because nobody answers the phone, the doors stay locked for hours at at a time, and when you leave a message for the "manager" to call you back, they don't call you back. I have a 10x20 space paying 347, and they want to raise the rent to almost 500 per month, saying that its 'market value' when it's absolutely NOT the case. I price checked units all over LA and right by this unit, and 10x20 units or some even bigger, are still priced below/around my current rate of 347. no valid reason to increase the rent by over $100 other than they take advantage of situations. they know full well that most people don't have the ability to move their stuff to another storage facility or even to a different unit within the same facility. then saying its 'market value' would make much more sense if I wouldn't find other 10x20 units for less than $300 3 miles away from the current facility. overall, this place is a joke. and the outdoor units are horrible and let in so much dust that you stuff will be COVERED in dirt and dust even if you don't ever open the door. again, this place is a joke and youre better off using literally any other company. most of these reviews are also paid and fake, so don't let their high rating fool you. horrible.

Willy amazing help great customer service!

Willy wad alot of help getting the dpace and was great customer service!

Willie provide great customer service. Awesome!!

Willy did an amazing job showing me the space and breaking down the price!

Katie and Tyler are great, very clean property

This Facility is one of the friendliest and cleanest storage facility I have ever experienced, dust free, and the cinder block construction combined with plenty of ventilation fans above keep this location cool in the summer! It almost feels like it is air conditioned! They have plenty of carts (all in good shape) available without having to leave your drivers license to get a key! The elevators are large enough to hold two carts and are tall. The staff is friendly and professional, Whether it's jovial Tyler, behind the counter, property mgr. Jose or regional mgr. Kim, all are all super courteous and professorial and always endeavor to address your questions and concerns! The access access hours are good as you can access your storage as early as 6 AM -6 pm weekdays and the property is completely safe and secure and the restroom is CLEAN! And, you get all of this at a a really good value! I highly recommend this location for a quality experience at a more than fair value! (on every level) Sincerely, Marc A. Medina, VP. Prime Home Loans.

This place is clean and prices are reasonable.

Tyler, was really helpful by answering all my questions and concerns in great details. My only feedback would be to have a secondary code system inside the elevator for people who have trouble with the 20 second activation security system.

Careful when storing your stuff here without insurance. There is an insider breaking locks and stealing stuff on your storage! Stole hundreds of $ worth of stuff.

Gracias a tania por su ayuda

Had to move to this location after getting notice that the other location on Balboa is being demolished , Tania was a big big help, she gave me a good deal, and helped me through the entire process , cant thank her enough

Raised rent 30% in 6 months! I wouldn't have rented the space if I had known.