Public Storage Self-Storage Units at 8200 Balboa Blvd, Van Nuys, CA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 69/moSmall 5'x5'
$ 69/mo $92Best Price Label
5'x5'Online only price$ 74/moSmall 5'x5'
$ 74/mo $98Best Price Label
5'x5'Online only price$ 77/moSmall 5'x5'
$ 77/mo $103Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 85/moSmall 5'x10'
$ 85/mo $113Best Price Label
10'x10'Online only price$ 146/moMedium 10'x10'
$ 146/mo $194Best Price Label
10'x10'Online only price$ 184/moMedium 10'x10'
$ 184/mo $245Best Price Label2 unit left!
- Inside unit
- 1st Floor
10'x15'Online only price$ 204/moLarge 10'x15'
$ 204/mo $272Best Price LabelHurry!
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Van Nuys
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Van Nuys Storage Units West of the 405 Freeway
Storage units in Van Nuys are located just a few blocks west of the Roscoe Boulevard exit of the 405 freeway. Indoor storage units and outdoor units with drive-up access are on-site in a wide range of sizes. Just look for our Public Storage Orange rollup doors for self storage near Van Nuys Airport and California State University Northridge.
This large storage facility is close to the Valley Relics Museum, an important collection for Valley Girls or anyone else who grew up in the San Fernando Valley. Neon signs, documents, art and automobiles are all here for your perusal, whether you are just moving to the Valley or are paying a visit to your past.
Small Van Nuys Storage Units
Golf club storage is popular at this Van Nuys rental facility. Avid players can tuck away clubs in a 5x5 storage unit after a round at Van Nuys Golf Course, which is just a few miles away for convenient pickup and dropoff of your golf bag. We think you'll like keeping the bag somewhere besides the trunk of your car. Students at Cal State Northridge needing more elbow room in tight living quarters can store all kinds of items not immediately needed for classes in a cheap 5x5 storage rental.
Parthenia Street Elementary School families and neighbors looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at Sepulveda Basin Recreation Area or trips to the beach. Behind the bike storage, athletic equipment, kites, body boards and fins, hiking gear, beach umbrellas and sand chairs pack in rarely used items like your holiday decor and off-season garments.
Medium Van Nuys Storage Units
Village Pointe residents and others sharing apartments or condos nearby can store duplicate furniture in a 10x10 storage unit, including couches, coffee tables, dining sets and extra kitchen gadgets. These storage rentals are also useful when downsizing to store furniture, decor, lamps and clothing all in one spot so you can take your time deciding what to keep and what to pass along.
Large Van Nuys Storage Units
An outdoor 10x15 storage unit is ideal for storing long kayaks and standup paddleboards, dirt bikes, and other ATVs. The drive-up access makes it quite convenient to load and unload them for frequent use. Pack in camping and fishing gear along with your oars, paddles and protective wear. It's a great way to clear out a garage that's too full for any cars to fit inside. If you are building an ADU, these storage rentals will hold four rooms of furnishings during construction.
Homeowners around James Monroe High School planning a bigger remodel can store five rooms of furnishings in a 10x20 storage unit. If you are in-between residences or just relocating to the Valley, these roomy rentals will hold the contents of a three-bedroom home while you are house hunting for a new place in or around Van Nuys.
For much larger renovations or if you are moving from a really big house, a 10x30 storage unit should be a good fit. About the size of a two-car garage, these extra-large storage units can hold more than seven rooms of furnishings.
Van Nuys Public Storage has plentiful storage solutions to fit a variety of needs.
If you still haven't found the self storage space you are looking for, we have plenty more storage units nearby on Balboa Boulevard and storage on Balboa Boulevard in Northridge.
At this Van Nuys Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 953)
Shah is five stars
I would like to thank Julie and Tyler for their outstanding customer skills, their generosity, their patience. Julie, Regional Manager, is so kind! She always goes out of her way to make the customer happy Both are just amazing! I would like to thank Mr. Geoffrey Gardner for his expertise. Kindness. Patience, and understanding with our accounts!! He has been there with us and our challenges...Mr. Gardner without you it would have been very difficult!! Thank you so much !!
Tania has great servicios
I am happy Tania is back to the property she very good to the customers
I was looking for place rent a storage, so I came here and met these two awesome pear Tayler and Jose. For sure best service. I definitely recommend anybody coming here. it’s a great place with excellent service.
Definitely Recomend great service
Rubia has great service she deserves more stars thank you!!
Excellent customer service provided by Rubia. Definitely recommend.
Fast ad accurate very well service
Rubia is so helpful here! The best public storage around
I can’t thank you a nuff for your kindness, saving, me from having , a panic attack. My rushing to get off the premises on time . I locked my keys, purse phone in my Vehicle. You were very kind to me. She used her phone to contact AAA for me, to take care of the issue as quickly as possible her mannerism and kindness was very sincere. Eve💯you save my day. Thank you. This was on may 28- 2023. Public storage, your luck to have her as an Employee. The young lady ‘s name was Eve. Sincerely Ms Carol Schafer.🥰
I went to this public storage and I was helped by Rubia she was very pleasant showed be around and the first thing I noticed is there was absolutely no smell and everything was well organized and clean I would definitely recommend coming
Muy buen servicio
Iveth was very helpful and kind she returned the phone calls she knew what was going on here at this property she’s an asset to this location and to the company. I wish the other employees were as helpful.
Yes, Ruba was a very helpful manager who was able to show me the ropes of the place how to open the gates and doors showed me a few different units and was very nice and gracious helping me check out. I really appreciate her. Looking forward to seeing her in the future
Buen servicio de parte de la señora rubia
Rubia was excellent in helping us find the right storage for our needs.
Buen servicio de parte de rubia
Good service by Rubia she always help me I have been with this ps for over 7 years Always smile thank you Rubia
Rubia where great kjbd people and there service is great thank you for all you do and the great service
Wonde rfully help 1 in a million
Not too satisfied w/your service. I registered w/your company less than 6 months & all of the sudden I get an increased of 40% monthly payment. That's ridiculous, I was expecting 10% at least but not too high. I was told you were the most affordable at the time when I registered & then you turn out completely the differently for me to continue doing business with you. Now I have to end up moving out pretty soon because of your service that ended up being a great disappointment. Thx anyways at least for keeping me for 5 months special that you gave me at least like catching a fish on a net...very clever but not too smart at the end...😮💨
Mikayla was really helpful answering all my questions and concerns, and Eve was really helpful by assisting me with my storage situation.
A good place with good receptionist
PS has raised some of my spaces' rent 225%.
Great service by rubia
This place greatest people working thank you Rubia for the great service!!
Rubia has been great all this time since 10 years ago, I have been a customer with this property thanks u for such a great service Rubia
Rubia is incredible. I am so thankful to have met her and have her help us with our move in. She worked extra hard to find us a discount and to get us into a unit that was not even technically "on the market" yet. She has a huge heart and is a very honest person. This branch is so blessed to have her working for them.
Rubia was awesome.
The manager, Rubia, was so helpful! Made the process so simple and seamless.
Gates are not friendly
Good customer 👍
Muy mal servicio por parte de la trabajadora y su ayudante que era otra mujer que estaban elaborando el Viernes 17... Por desgracia me quedé sin batería y las señoras al pasar dónde estaba, les pedí ayuda y la única respuesta que tuve de una ellas, fue que cerrará el cofre delantero porque parecía que estaba haciendo mecánica . Y a esa misma señora le pedí favor que si me pasaba carga de su carro porque ya tenía 3hrs y me dijo que no porque que según ella se le podía apagar su carro... Se muy bien que no es su obligación pero uno como cliente del lugar, la atención hacia uno debe de ser más profesional pero lamentablemente entre latinos no hay mucho apoyo... Pasando las 3 hrs llegó un señor ( Aglosajon ) que al mirar que necesitaba ayuda se acercó ayudarme sin ningún problema...!!!
Just had the most pleasant and easy experience with Glendy and Rubia, renting a storage unit. Super helpful, knowledgeable, and flexible on my reservation. The units were clean and easy to access.
I have been with ps for over one year and I always get great service from Rubia keep up the great job Rubia,
Rubia was an absolute savior in my day. I drove to three different business and they all told me they were aren’t able to help me. But once I pulled into public storage Rubia, had a great, creative idea and was able to help me with a solution. Her customer service was over and beyond. Thank you so much.
Buen servicio gracias rubia
Carlos was amazing! Very helpful, respectful, knowledgeable. I would recommend this Public Storage to anyone 💯🙏 Thank you Public Storage for the $1 move in special!! Truly helpful #blessing
Rubia gives great service
Rubia gives me great service every time I come in thank you Rubia
Very nice very friendly
I have been a tenant of this location for over 12 years and although there have been a few changes over the years the staff has always been extremely helpful. One person in particular, despite only seeing them about once every couple months, I'd like to recognize and that is the manager Rubia. I honestly can't say enough good things about her as she has always been so kind to me over the years. Despite what my day has been like, or even how crazy her day has been, she has always greeted me with a smile and been so incredibly helpful and sweet over the years. I know there's probably a dozen other storage places within a few miles but knowing she's there to always help is worth it to me. :-)
RUBIA CARLOS GIVE GREAT SERVICE AND EXCELLENT SERVICE THANK YOU FOR YOUR SERVICE
Rubia siempre me da buen servicio. Gracias
Very helpful staff. Rubio at the counter help me set up the app access, she was very attentive and knowledgeable.
Amazing service, very well tight nit family. Eduardo did excellent on his training, thought he knew everything he should and then some!
I just got a unit today and the 2 people on the counter were super nice Carlos and Wendy i definitely recommend this place
This place set us up with a nice safe and affordable storage. Staff is very helpful and friendly. Thanks Carlos and Wendy for all the help!
Muy buen servico de Rubia muy amable
Rubia muy muy buena y excelete atencion muy buena persona
Gracias por su servicios a rubia muy buena person y ayuda mucho
Keirik M. Was so helpful with me and my parents, she explained so much on how everything work gave us some useful information on the Storage unit. Broke down on how the payment and the insurance works.
Rubia was a delight very helpful and useful advice
Rubia es una persona muy amable. Agradable persona para atender gracias.
Best service ever!!
Great service by rubia
Rubia and the team we’re awesome throughout my day with you guys! Would recommend your Storage to anyone! 5 star!!!👍
Rubia has great. Service every time I come since I meet her in 2001. Thank you for the great service
Great service, Rubia was most helpful setting and closing my storage. Ask for her she will give you the time that you need.
Buen servicio y amablidad.
I really like to thank Rubia she was so helpful in everything I needed she’s amazing very nice and always willing to help thank you rubia for everything your the best
Carlos H. was extremely helpful in all aspects. He was friendly, patient and thorough in explaining everything. Always had a smile on his face and was pleasant. I highly recommend renting a storage at this facility. We need more customer service representatives like him in the workplace!
Hours to access are very short. Constantly feel like a criminal every time I go pick something up and told if I’m not gone in 5min they will call the police. Worked retail for years and never threatened to call the police because someone showed up right before close. Thought this would be a convenient place to keep some stuff while we moved. Very very wrong. Can’t wait to move my stuff out of this place.
Rubia has great service and pleasant place to work thank you for the service
Rubia me da buen service gracias
Rubin has been really helpful. I was a little confused but she walked me straight through. Even assisted me with finding the envelope. Lol. Thanks Rubin‼️‼️‼️
I had a great experience when I had my storage unit at this location. Rubia the property manager was wonderful. She gave great customer service and she made moving easy and stress free. Clean and safe facility.
Danny Rubia Mona me antendieron bien, Mucha ayuda.
Gracias señorita rubia excelente servicio
Hey there public one storage in Balboa and Roscoe in the city of Van Nuys ,Ca. Keep up the good work . Thank you for being such helpful employees. I highly recommend this place to anybody that needs a storage unit. shout-out to "Hilda and staff members .
Service was amazing and efficient. Was able to get my storage space in get my stuff inside all the same day. 100% recommend this location.
Make sure to deal with Rubia when you go. She is very experienced in management and will do everything she can to make dealing with a storage facility a positive experience!
Rubio has given me good service thank you
Carlos was very helpful in showing me the storage unit, explaining details of usage, costs, etc., and even helped set up my phone for easier access to the unit.
Excelent customer service , Rubia give me and excelente service
Rubia great service
Bueno service gracias
Am very pleased with the excellent service I received today as a new customer from Rubia & Emanuel. They were very pleasant, helpful, patient, effective and efficient. It was a pleasure to work with them!
Rubia professional and knowledgeable and with storage industries thank you for the service Rubia
Service was great.
Rubia is always so helpful and friendly and brings such a good vibe to this public storage! Thank you rubia for all your help always!
I like the service, the people here are very friendly. Clean place. Just hours should be a little more extended. That is all. 👍🏼👍🏼
Rented at this location for 2 1/2 years. Never an issue. Nothing less than absolute professionalism. Thank you for keeping my stuff safe for so long.
Rubia hive me the best services thank you for all you do
Rubio has been very courteous kind polite and helpful thank you for all you do
Rubia great service
My experience with this public storage facility has been nothing but amazing. The office manager Rubia is such an amazing person very thorough and made the move-in process extremely easy and stress-free. I could not ask for a better storing experience.
Rubia give me great service
It was great 2 years experience, Rubia was a great help with everything and helped us with our cancellation paperwork, definitely recommend this place.
Very nice staff, facility was very clean
I have been at this location fod over 8 years and it has been a presure thank you Rubia
I have comings comings to this location for many years and the service has been amazing from Rubia
Rubia excelente customer service thank you for the great servicio
Excelente servicio gracias rubia
Ruby is the best worker I’ve felt with at this location. She always goes out of her way to help me out.
RUBIA GRACIAS POR EL EXCELENTES SERVICIOS,
Precios muy buenos
Truly the best. Fantastic customer service. Our property manager went above and beyond for us. Best property manager!
Everytime I have called to complain about something, the staff has always been courteous and have solved my issues. A special thanks to Rubia for helping me out today.
Great service and super willing to accommodate me with my move
RUBIA Y TENIA GRACIAS FOR THE GREAT SERVICE
Staff is friendly and accommodating. The units and environment are kept clean. I’ve used other storage facilities before and I really like this one!
Rubio has great customer service
Gracias por su servicio a Tania
Gracias rubia por su buen servicio
Awesome customer service by Carlos!!
Very professional and quick
TENGO 4 MESES CON LA COMPAÑÍA Y EL SERVICIO ES EXCELENTE GRACIAS RUBIA POR TODO
RUBIA EVERY TIME I COME GIVES ME GOOD SERVICE AND A GREAT SMILE THANK 3 RUBIA FOR SUCH A GREAT SERVICE
Gracias por su services Tania
Vine a esté lugar y el servicio es bueno gracias por el bueno servicio Rubia y Dulce
Me encanta to service. Dulce y ruby muy atentas.
Dulce walked me through every step of the way. Very professional young lady.
Tania has the great customer service give her more stars
The. Customer service is great Tania is so awesome for to love her
Carlos has been very helpful and informative. Such a nice guy
Customer service was excellent and very helpful. Thank you guys for your service
Rubia me atendio perfecto en esta tienda se los recomiendo a todos
Tania gracias por su ayuda
Rubia gracias por todo el buen servicio
They need a map on the outside where the elevators and stairwells are. One elevator was out of order, the stairwell was locked. Luckily the man working on the elevator knew where the other elevator was.
It was great.
Rubia great service very patient and very good customer service thank you for the good service
Tania me ayudo con mi pago muy buen servicio
Great customer service all the girls are very nice
Rubia Tania and Delia give great services
Tania and Rubia great service
Rubia gratis service
Rubia give me excellent service every time I have rented for 13 years thank you rubia for the great service
Rubia me buen servició
Robert was great and helpful from the moment I arrived to the moment I left, later, with my storage key. He explained me everything, showed me around, was very polite, friendly, and patient. Great service from Robert. And the storage was clean and felt safe. Thank you.
Excellent service very helpful highly recommended 100% satisfied Robert was helpful in answering my questions thank you
Rubia was very nice, upbeat and professional with her service. She made me feel welcomed and good about her services. The facility is well maintained and clean. I’m happy with my experience so far.
great service by rubia thanks rubia
Rubio great service
Rubia helped me with some questions and was very friendly and professional! This location feels very safe, secure, clean, and overall very well managed. The location is easy to access too. Customers were coming and going and Rubia was very busy but still made me feel special. This is THE place to store your stuff! I think I’ll come back for some boxes 📦
Carlos very polite and respectful thank you
GREAT CUSTOMER SERVICE BY RUBIA AND HOPE THANK YOU
Rubia gives me a give me good service they help me alot thank you
Tania gracias por su servicio
Tania muy buena ayuda gracias
Great service by rubi
Tania has a grsat sericve Md the property is clean
Awesome storage place!
Es un placer venir hacer este lugar GRACIAS Rubia por su servicio
Rubia give me good services
Rubia vive excelente servicio gracias
Rubia are outstanding at their job. Never have encountered such friendly and caring service, they go above and beyond with their customer service skills. Highly recommend this facility, every time you stop by you know you’ll leave the office with a smile. Thank you for the both of them for making my rental feel like a breeze!!
Carlos is awesome and he made it really easy to get a storage unit here at Public Storage I would recommend it to all my friends
Tania , she was so nice and professional , we walk through at the building and she gave me very clear instructions, she is excellent
Carlos and Rubia are great very professional and friendly, it was so hot they even offered me water and made me feel welcome.
Everyone is very helpful and always have a smile on their faces.
Great service by rubia
Rubia has the best sericve always has smile
Really courteous staff. Carlos was a big help getting me set up and the property is well kept.
Use the bathroom there and it was great clean and friendly plus we're in and out really fast management was very nice
First Time getting a storage place, experience was amazing, Carlos was were patient and well explained and helped me get the PS app and might come back to rent another unit.
Ruby helped me with all my questions! She was amazing .I will definitely come back again.
Julia, Rubia & Tania are an incredibly friendly & extremely helpful staff. Customer service here is phenomenal. They answer any & all questions thoroughly, keep me updated with any changes, & have always assured that I receive the best rates available. I have been a happy customer with this Public Storage for over ten years now & still going strong. I highly recommend them.
Rubia me buen servicio gracias rubia
Buen servicio de parte de rubia y carlos gracias por todo
Gracias por su servicio a Tania y Rubia
Rubia is a shining example of what seldom seen anyone ...Old Fashioned customer service she puts in that extra effort for her customers and is always helpful and very pleasant
Gracias por su servicio a Rubia y Tania
Rubia gives Great customer service thank you for all yhe hard work
Great service, Rubia is very helpful and made my move in experience easy
Rubio bien servicio muchas gracias rubia
Gracias por su servicio Tania y rubiA
Is very well run by rubia and carlos was very friendly and helpful.
Rubia and Carlos great customer service thank you both for the great service
Rubia give me a great service all the time i have been ps for over 10 year thank you rubia all great service all this years
I just wanted to take this opportunity to thank Tania for helping me with my concerns and being brief and informative. 😁👍🏼
Rubia gives us good customer service
Ruby has great customer service
Thank you Carlos for all your help!
Tania is the best great service
Great service, definitely recommend!
The customer services for Tania is great very helpful
Amazing service and great experience. RUBIA has gone above and beyond to help us.
Tania was very attentive and helpful today and I got great feedback from Rubia. It’s stressful moving N renting storages but they we kind and swift . Tha k u ladies for everything!!!
Rubia and people that work there are very conscientious, and helpful and always a smile. They are a great team.
Muy buena atención les recomiendo este lugar :)
Thank you for the great customer sericve for Tania
Tania always has a great customer sericve she needs more stars
Gracias por su ayuda a Tania y Rubia
Really nice customer service specially with Rubio
Rubia give me friendly service excellent service
Tania and Rubia have the great customer service
Awesome service very friendly
Tania has the perfect customer service thank you
The girls at the office are the perfect customer Tania and Rubio
Muy amables buen servicio
The customer service was amazing Rubia and Carlos were great not only in person but also on the phone I wasn't sure what location I was going to be at or go to so she helped me out and located it for me and it happened to be her location I have bad knees so she was very patient with me walking me to my storage and also going up the stairs and the office was very very clean very inviting I think I'm going to enjoy doing business with the both of them
Very clean and great customer service
Rubia give me great customer service today
The team at Public Storage is fantastic! I had a last minute storage issue with my move and luckily Rubia, Tania and Llure were able to make a last minute accommodation to help me! This team is the example of incredible customer service — thank you again Rubia and team.
Tanka has great costomer sericve
Thank u for your service tania is very nice girl very helpful
Tania was great of help I would really recommend coming here they will take there time of helping.
Incredible, wonderful, experience!!!
Easy and secure system using the app for the code to access the site outside of staff hours. Same code runs the elevators. Staff have the wheeled carts to assist in the move, you exchange your driver's license for their use. Staff is very friendly and remembered us on our return trips and 2 weeks later when we cleaned out the unit. Very easy to apply online and close out of our account went very quickly. Highly recommend.
Tania and rubia thank you for ur service very friendly
Gracia por su buen servicio a Tania y Rubia
Rubia Tania Carlos has good customer service thank you !
Tania es muy buena persona muy buena persona gracias
The manager here is the best- Rubia! Very helpful, made the extra effort to ensure we found the right match storage for our needs. On a busy day she took the time to be thorough and made sure we got a fair price.
Amazing customer service from Tania, she is great always very helpful thank you ! recommend coming to this property she's always great
Rubia gracias por su servicio
I was actually very satisfied with the service, I was given a late fee for accidentally not changing my payment info and Rubia was able to help me, waive my fee and also a little xtra. Walked me through the whole payment process! Checked in to make sure everything was in place. People who take the time to help you should be greatly rewarded!! I’m glad she works for this Public Storage, it definitely makes me happy that I can communicate with someone if I need help!:)
Gracias por su servicio Rubi siepre con su sunrisa Ruby
Great customer service
Outstanding costumer service, where she I will go.thank u
Rubio gives great customer
Nice and friendly service. Thank you to Tania and Rubia
rubia tania carlos has great customer service thank all foe yhe great service
Rubia was excellent she help me out and had A+ Customer service would recommend coming here for storage needs.
Rubia gracias por toda el buen servicio gracias rubia
Carlos give me good customer service thank u Carlos
Rubia helped me resolve an important issue pertaining to my account. My thanks to her.
Its a beatiful place to rent. Thank you for the great costumer service.
Good customer service thank you Rubia y Carlos
public storage es un lugar muy bueno donde el personal es exelente y muy buen servicio
Thank you Rubia and Carlos for the best costumer service.
Very friendly service and always have useful information. Really friendly and likae@!@ Thank U n God Bless!!!
Rubia has excellance thank u
Rubia me buen servicio muchas gracias
Gracias por su servicio a Tania y Rubia
Rubia Carlos Tania has been great i will give them 10 start but they don't have 10 star on anything i have been with ps for 20 years of service thank you all for such a great service
Un buen lugar para guardar las cosas de uno. Limpio y muy amigable. Los baños son los más limpios que yo a visto
DO NOT RENT FROM THIS FACILITY. YOUR BELONGINGS ARE NOT SAFE AT THIS FACILITY. They don’t tell you this when you rent a unit but cameras are only located on the outside premises. If your unit is inside there are no cameras SO IF YOUR UNIT IS BROKEN INTO LIKE OURS WAS, there are no cameras to review. They say it’s not their place to disclose this information when renting unit. Will only disclose it if the customer asks. We thought our stuff would be safe renting from Public Storage. Very Upset and Disappointed.
Rubia and tania Carlos have great customer Service
Rubia was so helpful. Went beyond with her service, and it was much appreciated!
RUBIA HAS GREAT CUSTOMER SERVICE
El servicio fue excelente.
Best customer service Tania has always had amazing service she deserves more than 5 stars thank you !!
Place is very well maintained, i was helped by Tanya, my experience is very positive, i was met with professionalism and excellent customer service, i will recommend this place to family and friends
Came in for a rental today and tania was so beyond helpful she was amazing i was a little worried since it was my first time here but she explained everything so well and the property was also well taken care of !!
I have always been a customer here at public storage on balboa ave , I work for FedEx myself and the customer service is awesome and very professional especially when it comes to RUBIA and TANYA very excelent customer service very friendly I recommend this location for public storage customers believe me you won’t regret it
Rubia give every time I come here to make my payment thank you
Rented a unit from Carlos at public storage. He was real kool and helpful. Clean and well organized facility. Will use them again
Rubia gives me giod customer service
I returned again and once again the service was Awsome! and the personal are just plain amazing :) Clean and friendly place. You wount want to go any other place. Rubia is so nice and helpful and Carlos is so friendly..
Wonderful people to work with in this location. Carlos gave me an awesome service. Thanks.
I used public storage recently and the building and the staff were well organized and efficient. They blew my mind. I would definitely use them again. Tanya provides the best customer service
Thank You Rubia
Thank you Rubia
Tania is very pretty
Picked up some boxes this morning, Manny was super helpful and courteous! He even brought out the boxes to the car, and was just very pleasant throughout the entire transaction!
Rubia give good customer service thank you rubia
Excelente services thx rubia
Rubia and tania give me good services
Rubia carlis great service
I love these guys. Tania, Manny, Carlos, Rubia....
Thank you soooo much Rubia from MJ and Jasmine for all your help! Amazing customer service and a pleasure to speak with. Took care of all our needs and worked with us on our balance. Times are hard and she was very understanding. Thanks again and God Bless.
My experience with public storage was amazing, Rubia specifically! She has helped ease my stress through this difficult time, keep in contact with me about my unit and made sure I was thoroughly helped. I will recommend all of my family and friends to this location because of her excellent customer service. Thank you and God bless her for her hard work 💚
Rubia was very pleasant and friendly. She explained thing’s thoroughly and helped us step by step setting up the rental. Great service!
Pleasant and very helpful. Easy and non stressful!
Rubia was friendly from the time that I signed up for storage until my last day. This is the 2nd time that I used the same facility and never had a problem. She would always welcome me when she saw me and was very helpful. Will use again if needed. Thank you.
Really good experience very happy with storage
It's Public Storage! The staff is helpful, your stuff is safe, and the prices aren't out of control. Wish it were a bit cleaner (especially the carts and elevator buttons) during COVID, but I have to imagine that the corporate overlords don't leave much overhead for extravagant things like regular cleaning. But really though. Good people. Stuff is safe. Would recommend to locals.
Tania has the best service thanks
Tania has great service she will need more stars then 5 thank you
Rubia give me great customer service thank you
Gracias a Rubia por su bueno servicio
Hot but its a storage
Very friendly staff! Great Service!
Very friendly staff. Very helpful.
Dina is amazing! Like talking to a friend. She was really helpful and sweet. Place is super clean. I definitely recommend!
Gracias a tania por su servecio muy buena person
Oh how times have changed but luckily this Public Storage unit has been my constant. I have now been in LA 10 years at this same location and fortunately the rates here have stayed reasonable enough allowing me to feel like I'm at home in my own garage when I'm here. The location is always clean and I never have to worry about vagrants harassing me. What I do look forward to, although I can pay online, is going in to the office as the location manager Rubia is like an extended family member as I'm always greeted with a big smile and kind words as we talk about whats new. Apartment life isn't my ideal but with the Public Storage helping me to store my seasonal wardrobe and random items it will be a sad day when I pack up for good. In the meantime I look forward to next months rent and going to see the wonderful girl waiting for me behind the counter. Don't ever change PS. :-)
This Is so far the best storage place ever the staff is really good with helping ther customers specifically rubia
Rubia great service
Rubio, is the ONLY PERSON IN PUBLIC RETAIL, who I have ever met that is truly concerned about me as a customer! A fantastic manager, her attitude is awesome, the facility is always clean safe and professional! She maintains a high professional standard in her crew and it shows!! There are times I dread going into a establishment, but I ALWAYS LOOK FORWARD, to seeing her and her staff! No matter your situation, these folks are kind and professional, I cannot give a higher recommendation !! Do yourself a favor go with these fine folks, and don’t look back👍🇺🇸
It’s friendly this lady Polite good costumer services
Rubi has vern giving me creas serviré thank u
Rubia wonderful service
Great service and good communication from the lady working there named rubia
Rubia and Tanya were absolutely amazing. They both have not only excellent customer service skills but are personable and friendly. I am grateful for them going above and beyond to my experience quick and easy.
Storage price went up after 6 months.. ''
Rubia help us out on getting our storage. And rubia was a great help on our move. Would recommend. 10 out of 10.
Rubia great customer service
Great service by rubia
Manny was very helpful got in and out very easy.
Tania gracias por el servicio
Rubia was great!
This property is great with Tania with customer service she's great
Rubia has great customer thank you rubia for the great customer service
Wonderful man!!! Totally helped me when I closed my account!! Wonderful people!!!
Very helpful, rubia was such a big help. Thank you for your service.
Rubia was fantastic. Great customer service.
Gracias a tania por su serivcio muy bien customer service
Rubia has very good customer thank you ur the best.
Very friendly people and print to service
Tania and Rubia was very professional they made my visit very nice, Great conversation to help ease the pain of using a storage. I am very greatful.
Rubia friendly stuff here at this location they have great customer service
Cada vez q vengo a pagar rubia me da buen servio gracia
Rubia has great customer service
Exelent service great setvice by rubia
Excelente atención 👍🏼
Tania was a great person help me in my storage she does deserive the 5 stars
Laura is awesome and very nice
Thank you Rubia and Laura for helping me out and getting me into the right space. Facility is supper clean and the staff is amazing
Rubia me da buen servicio GRACIAS rubia
Tania and victoria have a great service.
Rubia me dado buen service gracias
I been a customer for a little over 2 years. Rubia has always been helpfu, and courteous. I'm always ready to assist me. Rubia has made my experience with public storage amazing.
Rubio give me good customer service
Rubia was amazing! She’s very sweet but also very informative and stright to the point. Everyone has a great attitude here! Thanks Rubia!
I have been a customer for over 2 years the staff is always courteous and helpful especially Rubia anytime I have a question she is always ready to answer and assist me anyway she can.
buen servio de parte de rubia gracias
Súper awesome service !! very friendly ladies in the office! Thank you Tanya and rubia!!
Very helpful and friendly
Thank u for the customer service from tania and rubia
Tunis is the best customer service you could ever have. She is extremely helpful in everything that I need. The best.
Gracia por su servicio a Tania y Rubia muy bien.
Rubin was very helpful in guiding us through the process. Excellent customer service.
Rubia gave us great customer service, friendly very patient and knowledgeable
Rubby was wonderful, she did her best to get us a unit at a great price
Laura very knowledgeable . helpful and professional.
Laura was amazing, she was quick and found me the right size space. Friendly and clean
tania me da buen servicio gracias por su atención muy buena persona
Terrible customer service
Rubin has great customer service skills, she was very helpful, upbeat and nice!
Thanks for your help
Rubia was great! So patient. So helpful. I didn’t know which size I needed so she took the time to show me several sizes. Looking forward to storing here.
The staff here is really top notch and they do everything the my can to make the customer happy - can’t complain here at all But the corporate side is evil Beware of the Bait and switch Don’t store anything in here long term They lure you in with a low price and then once you move all your stuff in it is too hard to move it out the jack the rate up hundreds of dollars a month I started at $400 and 6 years later was paying $1000 a month
Exekente service por rubia
Super nice thank for the help to Tania and Rubia
I got all my questions answered about my rate increase from Rubia. She was very helpful.
Rubia and Tania are the best
Great service. Very friendly.
Marisol was very helpful and the property was clean!
Had a great experience with Public Storage 8200. Tania and Marisol were very helpful and knowledgeable. I will definitely be back for my future storage needs!!!
Tania is the best representative in this location!! If you are thinking of renting ask for her!
Rubia was super helpful. She thoroughly explained how everything would work. Plus, she was extremely nice and happy to help us.
Chris was super helpful. I thought of storage places as a necessary evil. Chris helped us figure out what we needed and took us through the red tape with ease, while also being informative and client-focused. Plus, he's a Zelda fan. So, bonus points.
I have been signed up lease with them for $119, and they started increase my rent every 6 months, now I have $250 ( 200 %). Do not reccomend this company ! My review on FB they removed and blocked me! Worst company I ever had in my life!
Rubia & Tania afe the best always sweet and very professional
Rubia did a excellent job in helping me rent my storage unit. I'm very happy with the service
Nice and easy overall!
Súper atenta rubia
Very helpful and great customer service A+
Buen servicio de parte de Rubia ubia y Tania
Rubia and Tania were very understanding and helpful in assisting us with getting our unit cleared out in a timely manner. They were always smiling and engaged in our conversation that it made the unbearable task of cleaning the unit out a breeze.
Tania and Rubia were and are amazing! Excellent customer service, very friendly and very helpful! They were happy to help my family and I with anything we needed! Thank you Tania and Rubia!
Tania and Rubia were very helpful when we needed to transfer to a bigger unit! It was a no hassle experience and they were glad to help us! We definitely recommend this storage location 😀
Rubia and Tania excélent costumer service’ Very helpful lady’s
Front office worked with me to accommodate my work schedule. Great customer service!
I really appreciate my recent experience with specifically Miss Robina & Miss Tonya they have showed ,patience, kindness and willingness to see that the customer is satisfied and happy ...& that means more than I can even communicate to this comment box. Good good customer service is hard to come by these days. it’s is 2019 and these two awesome young ladies have nailed it and they make my day that much More pleasant and for that I appreciate them. I don’t know how the monetary increase thing goes but.... Mr. Pablo honestly you picked two winners so thank you for being understanding and thank you for being a leader and having the Experience and know how to hire & train these Awesome employees . Rubina & Tania. ⭐️🌟⭐️🌟⭐️🙌🏽 ~ A happy PrettyMsBee💋
Hell pablic storage I want u to be aware I got a good service by name of Rubia I benn trying to get access to the space at property 20733 for a while I came to pay at this location at 20630 rubia help me Thank you for the good service
A sido cliente de esta bodega por mucho tiempo y Rubia siempre me da buen servicio Rubia por su buen servicio
Bueno serbicios tienen en el storage gracias rubia
Thank you Rubia and Victoria for the great customer service and the warm welcome on my 1st day and move in date.
I would like to inform your office of my experience today with your very professional customer service rep namely Rubia and Victoria. They are very respectful and helpful. Please send my regards to both of them. Ramon Jacinto.
Rubia was very helpful she showed us around and answered all our questions. Moving is stressful enough. It was nice to have someone make it a pleasant easy experience. The rest of the staff was also very helpful. I have been here for a few years and I am now moving out. I would highly recommend this location and again the staff is amazing.
Victoria me dio buen servicio gracias Vicky
Rubia and Victoria are great if you need storage please come see rubia and Victoria
Rubia and Victoria were very pleasent to work with. They were very understanding to my needs and were willing to work with me. I feel very lucky to have walked in to this location . very reasonable prices. I so appreciate both of u ladys3... Thank you for everything ladys. You bith are sp appreciated.
First I would like to say that Rubia is an amazing human being. She is not only very efficient with her job but she is also a compassionate and sweet individual... most people don’t like their jobs anymore and it comes across in their customer service..you definitely can tell she loves her job and loves people. Thank you Rubia😊
Rubies give a very good service thank u for everything
Thank you for ur good sericve all the time TANIA AND RUBIA
I was truly happy to have found this facility which by the way has the most courteous, friendly and professional ladies helping us the customers with our storage needs. Strongly recommend this facility to anyone looking for storage.
Rubio me me da buen servicion gracias rubia
It was a very good experience tamia helped me
Hello, I would like to congratulate Geoffrey Gardner for his amazing and outstanding customer skills. He his the kindest person I ever met at Public Storage. Geoffrey will go out of his way to satisfy his customer. He is a very kind person, very patient, very easy to communicate with. You can really count on him. Geoffrey you deserve a lot of rewards!!! Congratulations!!! Public Storage is very fortunate to have you.
Manager from the complex did the sweetest and very accommodating. She made my stressful moving an ease. She is the best,Tanya.
Great service for all the staff Tania and Rubia
Rubia y Tania, agredesco la ayuda proporsionada muy buena y acertada de parte de las dos empleadas. Gracias..
Tania and the rest of the staff are great! Very friendly and provide awesome help. I would highly recommend this storage to anyone looking for affordable and friendly service
Great customer service from Ruby and Tania and I love it
I always get exceptional service here, Rubia is nice and patient every time I come in, definitely recommend this place!
rubia and Tenia are amazing with there customers service. Explained everything they were very helpful.. very satisfied with their service.
Thank you to the ladies , rubia & mara, in the office for being so kind on a hard day ;)
Rubia, is more than helpful!!!
Great customer service and in a good neighborhood
Great service Tania took care of me and her service was great super helpful.
Rubia rocks !!!! She deserves a raise and a new car !!!!!
Rubia y tania me a dado buen servicio gracias rubia y tania
Rubia & Tania we're amazingly helpful and went above and beyond to make the process go quickly and smoothly. Would definitely recommend!
El service es muy bueno de parte de Tania gracias
Rubia and Tanya are the best in Van Nuys.
Thank you for your service to tania and rubia they are super great.
I want to thank you Rubia for your help and kindness it was sure needed the moment I walked into public storage. Don't be surprised if I come by say hi. Also a big THANKS to your supervisor
Rosa Rubia is a phenomenal lady who has been absolutely fabulous in all of her interactions with my wife and me. You have an exceptional Manager in Ruby and you should consider yourselves very fortunate. Ruby has been more than considerate in every way. Promote her!!
Thank you Juliana, Rubia and Marisol for helping me today. They are the best in the valley, I encourage everyone to come here. Thank you!!
Amazing staff, they took good care of my memorabilia, clean and safe LOCATION! Thank you Rubia!!!! You're the BEST!!!!!
Gracias a Tania y Rubia por su ayuda ellas ayudan mucho con todo en renter una unida.
Alison and Andrea were very helpful. I was called right away and appointment was made . Everything was explained and both gave great customer service
Rubia me da buen servicio gracias
Gracias por servicio a estas dos personas rubia y tania
Best place ever Tania and Rubia good customer service
Rubia and Tanya are sooo nice. Helped me last minute, they saved my soul ☺️☺️☺️
This place great clean very friendly thank you rubia and Tania
Rubia and Tania were great. Outstanding customer service Thank you
Rubia has great customer service thank u rubia anda tania.
Tanya has outstanding service always very helpful she found me a storage closer to my house so thankful thank you !!!
Absolutely brilliant and helpful
Allison was a great help in the time of need of last minute storage. She helped us find a storage that was perfect. Customer service was excellent. She deserves a raise. Rubia was very helpful with any extra questions. Very knowledgeable
Hoy vine a rentar y recibí buen servicio de parte de Rubia. Gracias por su servicio Rubia
They were great and showed my to my space and were very friendly.
Andrew & Rubia made getting a storage easier than I thoug it it would be. After a long drive from Washington, they were very courteous and professional.
Awesome service Daniel and Andrew were great.
Gracias por servicio a rubia y tania
I have been a customer for 5 years. Rubia is the best she knows you by name and is very friendly and knowledgeable . The atmosphere is very clean and positive. I would definitely recommend this location for your storage needs.
This company has the worst customer service I have ever experienced. Stay away from them
Safe and gp prices!! 👍
Rubia me a dado buen servicio gracias rubia
Great place, great staff.
Buen service de parte de rubia
Muy buen servicio me la señora rubia y andrew
Great place, great people. Staff is there to help out any way the can.
Vine a lugar buscar storage la señora rubia me A tendió muy bien gracias rubia por su servicio
I accidentally forgot to lock my unit. They found out right away and called me. This service can't be found easy. I am so thankful to Andrew by letting me know right away and his manager Rubia she is always kind.
Had great day at this public storage today.Spent whole day moving got last run 10 mins before closing.Thanks to Andrew S. I was able to get a push cart and grab the most important things that I needed for the new place, also was polite about me having to use the restroom even though they were close to closing 👏🙌👍
Andrew is a great rep! He helps me out and gets the job done. He’s friendly and will accommodate your needs.
Thank you to all the employees rubia sevag and andrew for all the help
Rubia and her team are the best. Great on the street spaces. Pretty central to a lot of the valley. Definitely would use again.
Andrew was an excellent individual with his support. His expertise was greatly appreciated
Great place to rent. The place is clean! And the people are very helpful and cheerful!
Staff are very helpful and friendly. Safe and secure, the price isn't that great but everything else oh wait they have no bathrooms but I found a peebottle near a light switch.
Tania has great service she is well missed at this property.
Great service by rubia sevag thank you
Rubia me a dado Buen servicio y complacido
Rubi was AMAZING!!!!!! thank you for your services and help I'm glad I got our storage unit at this location. Staff is helpful and informative
Gerardo was super knowledgable and helpful in the office, super clean facility. Easy to access outside units with a large moving truck and super convenient separate exit route so trucks don’t have to turn around.
Great and really good cluster service. I would recommend
Super clean and I love the staff. They were super helpful and answered all my questions with no problems. I would definitely recommend this location to anyone looking for a clean and trustworthy and helpful storage facility.
Buen servico por esta localizacion gracias
Today we went In for a last minute rental, Rubi and Gerardo made this easy and quick for us! Very accessible and very informative!
Rubia me da buen Servicio cada vez q vengo gracias rubia
Had a great experience and best customer service from Rubia and Gerado.
She was very enthusiastic and a joy to do service with . Very considerate and a great personality. Thank you rubia...
Great Storage facility. Clean, management is amazing and helpful. 100% recommend!
Rubia has been excellent at her job given i am a patron always travelling. Happy Holidays to her and her family
Great customer service by rubia thos place is best thank you for a the help rubia
Excellent customer service by Rubia and Sevag. Would highly recommend this location, they will take great care of you. Outstanding!
Highly recommend this location. Very friendly staff thanks to Sevag, and Rubia. Great customer service. Doing a great job! Very profesional!
I would definitely recommend this location to everyone I know they were absolutely amazing Gerardo & Sevag we’re VERY helpful they made renting out our storage go very smoothly.
rubia me dio buen servicio gracias por todo rubia
The best storage faculty in the valley
Ladies were very helpful and supportive. Great deal!
Rubia y Tania has great customer service.thank you for the service .
Gracias por su servicio a sevag y tania
Tania and rubia Great customer service
Nice n clean
Rubia y tania me dieron buen servio yoo estado con esta localizacion por mas 4 cuantro aňos y buen servicio gracias
Rubia and her crew are amazing.... they are very helpful in assisting in what ever you need. They go beyond the call of duty.... I have and will continue to refer friends and relatives to public storage...
Buen servio de parte de Rubia gracias
Mi esperiencia fue muy grata en este lugar y fui atendida muy bien por unas personas lindicimas y agradables
Rubin and sevag have great customer service every time i come they always smile i have been at this location for over 7 years I have been with location thanks RUbia and Sevag for all the hard wok.
This place is wonderful, Rubia and Sevag are very helpful. I actually like coming in and paying my bill and chatting with them. They are super friendly. Thank you Rubia and Sevag for everything.
This storage facility delivers what they promise. Well maintained,professionally staffed. Led by their manager, the extraordinary Rubia, the staff is effective, efficient, knowledgeable, and always there to help. We had a great experience working with them and recommend this location.
Rubia and Sevag were so helpful and knowledgeable of the facility. Friendly and smiling through the entire "short" process of getting my storage unit. Thank you.
Great customer service by Rubia and Sevag. Highly recommend their outstanding service!!
The Manager Rubia is Awesome! Actually the entire staff is Great! Lots of Space. Clean! Highly Recommend.
Ruby and Sevag have the best customer service ever!!!!! Their help with my all over the place brain was truly appreciated. Thank you!!!!!!
Such an easy experience. Thank you so much.
Public storage has great costomer services and handles their with compassion and care.
Highly recommend, best service and excellent help
We had such a great experience here. Rubia and Sevag helped us out immediately. Super friendly and very helpful. The facility is large, secure and clean, so we felt really good about choosing this location. Everyone was really nice and professional. Highly recommend!
Talar and sevaj provided great customer service and had an amazing experience
Muy buen servicio de los recomiendo gracias rubia sevag
I've had a unit here for about 3 years they used to open from 6 am to 9pm and it was convenient I would go after work and get tool or drop off tools or material. But all of a sudden they changed their hours form 8am - 6pm weekday and 9:30am - 5pm weekends this is not only office hours this is gate hours as well and if you thinking of rushing to try and make it at least 20 minutes before they close don't bother employee make their own hours I was there one Sunday at 4:40 and it was closed so I was not able to get access to my storage needless to say I'm paying 238 a month for a storage that I no longer have access to this will definitely be my last month there
Muy bien servíco de tania y rubia
Juliana and sevag were fabulous thank you for your help
I came in today to make my mother’s payment. I was helped by Tania & Juliana. Those girls are awesome & very helpful!! I recommend this place to everyone looking for great customer service =)
The whole staff was amazing really hard working and took care of me and my family really well would recommend this place to everyone
Facility was Clean and The Customer Service was Amazing. Tanya was Extremely Patient and Thorough. She did Provide Options with their Other Locations but Due to her Fantastic Friendly Customer Service I Decided to Rent a Unit from this Location with No Pressure. I Feel that My Choice at this Location will be Beneficial.
Such a Great Staff and Place. They really help you find the right unit for you. Rubia showed me multiple units until I felt I found the right one for me. Definitely would recommend to come here if you are looking for a storage Unit. They will help you all they way until you feel content.
The service was really quick and great i loved it with Tania and Rubia!🖒
Rubia y tañía me dieron buen servicio yo recomiendo a rubia y tañía se alguien necesita storage gracias por el buen servicio
Rubia did an excellent job she assisted me and answered all my questions. Her customer service is impeccable. I highly recommend she receive a pay raise!
Thank you Rubia it was a pleasure getting help from you very helpful 👍
rubia medio buen servio gracia
Rubia is the best! Great manager!
El servicio muy bueno
Process was clean and clear. I had direct deposit so there were no problems at all.
Clean property and good customer service
FANTASTIC facilities to Rent a Storage unit, the Staff is very Exceptional , Caring, helpful & Courteous!!! Especially Ms. Rubia 😃😃😃 & Ms. Tania & the rest of there wonderful staff!!! 😃😃😊 😎
Rubia and Tania are incredibly helpful and sweet. I highly recommend this facility.
Tonya! You are awesome!
Rubia and Sevag gave excellent and professional service. Outstanding job!
Rubia and Tania are so helpful and provide a great atmosphere :)
Tania y rubia son muy amables muy bueno servicio.
Rubia helped us find the right unit for our needs, including a full tour of the facilities. She rocked!
Tania y rubia we're very nice polite good people thank you very much
I'm thinking about rent one space for business
Great manager, great staff
Good service very kind
Es nut venom gracias por su atencion
Muy buen servicio gracias por ayudarlos
I have been with public storage for over 5 yrs. Off and on, the staff has always been very friendly and Rubia( mngr) has gone above and beyond to assist myself and my two children. Being a single mother I have had some difficult situations arise and Rubia has always been very friendly and helpful.
I got a storage at this place these ppl are so so helpful. I would recommend getting a unit here out of all the other public storages, they make is so Pleasant, Rubia and Tania are the best very very nice.
Rubia and Tania were so helpful! Fast service, easy process, great convenient location! Very friendly staff! Highly tecommend this Public Storage. A++
She was very nice and helpful
Good customer service by rubia and Tania
Good customer service
Great customer service they are always treating people with respect and they always have a smile on their face
Buen servicio de parte de rubia y Tania gracias
Good service by rubia and Tania thank u
Great people and always very helpful great prices
I'm very happy the way this location has been managed it's always clean if we need any inforandmation they're always more than happy to explain it to us very clearly and they're on top of things all the time and like I said there customer service is excellent especially rubia and tania
Rubio was excellent and extremely personable!!!
Rubia is amazing! Great service!
Great customers service friendly attitude.
Rubia and danny was very nice and helpful plz come to see them for any storage needs thank you Rubia.
Rubia has great service I will really recommend this place thank you rubia
Victoria she is wonder work.tanks for yuor help..I'm recomended that place..
Tania help me with everything very good thank you
The best customer service in town! Los mánager de esta propiedad son buena gente i buena ayuda.
I came to rent a unit along time for an issue at have at home this place is amazing rubia and Fanny make me feel good and came in to vacate the unit this place I will a 10 if could but there is only 5 star good job rubia n Fanny keep it up
Rubia was very helpful finding us the right storage unit. She went out of her way to make sure we were satisfied with our unit. If you need storage make sure you come to this place and talk to Rubia.
Excellent service was provided by Tania and Rubia. Excellent attitude.
This storage place has great service. Ask for rubia
Ruby shows great customer service
There are amazing
I rented a storage unit online which was quick and easy. I received a call within 5 minutes of reserving online to confirm when I would like to come in to see the unit. When I got to the Public Storage office I was greeted by Rubia and Tania and they gave my family and I excellent customer service. They both remembered me everytime I was here and always had a smile on tbeir face. Although I only needed the storage unit for a few months, if I ever need another storage unit I will definitely come here again. I would also recommend this place to anyone looking for a safe and clean place to store their belongings. Thank you Rubia and Tania and Sevag for making my whole experience pleasant.
Rubia was excellent and made my transaction very smooth great personality I highly recommend her !
Tania and Rubia are excellent. The online services do not even compare. Great service.
Tania y rubia siempre son muy bien gente gracias
ok i have to say i loved this storage my stay was short but the staff was more than fast and easy and great service Honestly the Armenian guy whos Name starts with an S he was awesome he answered all my questions and the girls were very attentative as well. why the 4 Stars well i dont appreciate closing time i could of moved out of the storage sooner had the hours of operation been later. Yes totally get it but if i get off work at 5 how am i making anywhere in LA in an hour??? other than that employees are A++++
Rubia me da buen servicio cada vez q venga a la tienda gracias
Good customer service by rubia and Tania
Good service rubia sevag and tania have good customers services .thank you
Rubia is great person and she gave us a great service
Rubia is a profficinal and kind great service
Excelente,remarkable, and outstandingly cust service. Amem.
Rubio and Sevag have excellent customer service! Highly recommend to rent with them!
Vitoria and tania Very friendly and very helpful
la atencion fue excelente muy amable la señorita tania.
Very friendly & great service
Tania is awsome 💕
.Tania me atendio muy bien muy bien me atendio muy content la reconiendo
Outstanding service from Talar. She's very knowledgeable of the facilities. Fast and friendly service.
Great service from the staff, see Rubia
Very friendly help from Rubia. Everything went smoothly.
Cynthia n Tanya were really friendly n answered all my questions n concerns n they maid my old dad feel young again.... all around very good customer service and low prices
Esta muy bien servicio
They are extremely helpful and kind. I've had great business with them for over a year now!! Tania is Great!
Personal el muy bueno rubia y tania buen servio gracias
Rubia is AMAZING!!!!! She helped me out with my late fee and the final price I had to pay was lower than I thought!!!! Thanks so much!!!!!!
100% Recommended!!! I went to this place looking for a cheap and big storage, Rubia was so friendly and patient answering all my question. She walks with me showing me all the place explaining me all the rules of the building. Thank you very much Rubia for all your attention.
Very great customer service. Rubia and Tania are very friendly and helpful. Can answer any questions I need totally recommend them for any help or questions you need.
Today here in 8200 balboa public storage customer service was great .and over all satisfied just wanna say Rubia and Victory where awesome and kind highly recommended ..thanks p.s
Tania was so helpfull at moment i needed support. And very proactive in the process. Thanks to her.
Definitely great service! By Tania and Rubia The girl there were so helpful thank you
The people there were very helpful and they had a nice comfortable envirment
Tania was wonderful. She got us in and out very fast and was very helpful.
Good and fast custumer service
Very friendly all personal they help me with all the questions I had
Awesome people work here that are polite and courteous. Great Job. Tania and Rubia WERE AWESOME!
Vryn nice and helpful office crew, rubia and tania the best. Good security too!!
Great customer service, easy and smooth process moving in and out. Rubia was wonderful! They walk the property every day and security is great - they knew we were moving out they day of, before we even told them. Thank you! I recommend this place
Rubia has good Customer service I have with this location at least 3 months and the service is excellent especially with Rubia thank you for service
La sra rubia me atendio muy bien muchas gracias por todo.....
Is a nice place , safe and secure , y gracias a Tania el servicio cuando hace uno el Pago buen servicio gracias !!!
I was really please and 100% satisfied with the service Rubia provided. The quality, professionalism and product knowledge was second to none. She went out of her way to make sure that all aspects involved provided me with total satisfaction.
Great customer service!
Porque el servicio es de primera!!!!
Rubia rocks! She was very engaging, knowledgeable and just nice. Go and talk to her, she'll take care of you
Great location and Julia an Tania were a joy to work with even though it was just a simple storage unit
Great Service from Julia. I really am blessed to have saved money & received great assistance.
Rubia has great customer thank you
Rubia has a goid customer service thank you
These are the dumbest people in the world! They keep calling my number looking for Lucia Laguna since February and will not stop!
Perfecto buen servisio tania gracias
The girls are very courteous and amazing and very pleasurable to work with
Buen trato atención inmediata personal amable y respetuoso axesos limpios todo todo bien aquí recomendado 100%
Rubia give good customer if I could give rubia 6 stars I will give this lady the 6 star thank u rubia
Rubia has great customer service she was super friendly very patient and very helpfu.l
Julia, nancy, and rubia are awesome with customers and their needs.
I love this place!!!!!!
Hazel is nice, & thorough. Small charges add up but no surprise there.
Rubia service is really good
Rubia El servicio al cliente excelente y completa confianza de guardar nuestras cosas de l apartamento,gracias, hasta otra oportunidad,
This was very friendly and fast service love this public storage
About two years ago I rented a 5x10 at their North Hollywood location - which was fine. The space was sufficient for everything I had in my studio apt; however, their 8200 Balboa Blvd. location, has superior customer service. Julia kindly helped me with all my questions, and really took her time explaining what the facility had to offer (which made me feel like my belongings were much more safe). I honestly have never met someone at a public storage facility who was so eager to assist me while doing it enthusiastically!
Great Location with such great staff.. Tania and Rubia were amazing . Made it a very easy move in and made sure I had all I needed. Both were very informative as well..
She was very very help I like services thanks Julia
This place is very clean! It feels safe with the cameras and the staff being always around willing to help. The staff is very friendly and professional. I tried moving my stuff closer to another place but most places had bad reviews. So, I decided to keep this unit. I would recommend this location to anyone. They even remind you if you forgot to pay! I would give the girls in the office 10 Stars! They work very hard. Will miss your friendly smiles ladies! Thank-you!
Rueia is amazing!
Rubia and julia and the stuff is very friendly I love this place I have been with this location . I have a customer 2 1/2 and I came back to rent all stuff great Thank you
Rubia and tania were very helpful with the problem i had with my account they are very very will train you have two great employee
Rubia y tania sin de mucha ayuda y siempre muy amables.
I have had nothing but great experiences going into this location. Every person I encountered was super helpful and kind. Shout out to Rubia for helping me out with the dolly the other day when I was in desperate need, she was truly a lifesaver that day!! So glad I rented here! These guys are seriously the best!
They are awesome
very helpful and easy to know everything ...
I've being take care in a very polite like manner very diligent and very prompt when call and when in person being take care from rubia most of the time perfect employee for the business I would highly recommend her my respect for her.
Rubia and Julia made my life easier, they are so helpful .
Clean place! All the staff here are friendly, courteous and helpful! It feels safe to have our things stored here! I recommend this Public Storage place!
She has been a big help to me,you should give her a raise.
Came to storage the lady in office was very nice to tania.
All the ladies are a wonderful help with all my storage needs....essentially (Tania & rubia)
Rubia was very knowledgeable, respectful, helpful and very professional the minute I walked into the office. I am very glad i chose this location for storage.
Excellent Customer Service!!! Everything great as always with this location!!!
The staff is very friendly and helpful! Thank you Tania :)
Rubia was a delight! She even shopped for cheaper prices for me but they were the cheapest! Thx Rubia you made this experience easy breezy! 💜💚💛
Muy buena atención de las personas que atienden, especialmente de rubia amable atenta y con gran disposición
Es un storage seguro y las personas de la oficina son muy amables ((Rubia & Tania)).. Te atienden amablemente y con paciencia..
Tibia has great Customer service
Amable y ayenta
I got the best service today for our company. Rubia took care of our company needs without any hassle.
Yo Melissa Garcia estoy muy complacida con el trato y servicio de las trabajadoras del PS public storage.
Tania was great! Made everything easy
Rubia and Tania are great and hace great Customer service
Julia was awesome. She helped me with my reservation and moving supplies super quick and she was very helpful.
Great customer service this place has Rubio and Julia great job
Rubiahas been very helpful and good personal service with me I highly recommend her
Rubia & Julia were awesome! I give them a 15 out 10. They were nice, considerate, understanding of my situation & assisted in getting me the space available. Very nice & they put a huge smile on my face on a day that was not going well to that point. Very appreciative of their servise.
Muy. Buen servicio Exelente
Metratan muy bien
Vicky, was very, very helpful she handles business very well you need more workers like her, she needs a raise.
Yes she was great friendly and professional Rubia
Rubia & Julia gave great customer service! Rubia was very fast and knowledgeable made renting easy!
I rented a storage space from this Public Storage on 8200 Balboa in Van Nuys Ca. The worker that attended to me was Julia, she was very professioner and friendly. I have no qualms recommending her as one of your best workers at Public Storage.
Rubio very helpful
People are friendly, and Rubia is fabulous!
Rubia and Julia are the most helpful and welcoming people i have met in the service business. Excellent location and easy access.
I have to say that I was blown away by the customer service! They were always smiling, always offering to help, always providing the best in customer service. Well done!
Rubia and Julia are awesome great customer service!!
Por excelencia de Rubia
Me brindaron una excelente atención, me explicaron todos los procedimientos paso a paso y despejaron cualquier pregunta que tuve.
Employees are friendly and thorough and and I feel like my property is in good hands
Great costumer service !!!!! Thank you rubia
Rubia has great customer
My experience at this Public Storage was amazing! The staff was so nice and helpful and the site was very clean. Rubia and Julia are the best!
Ruby and Julia did pretty good giving good customers service I'm coming back again (:
Rubia and julia really great costumer service 😊😁😆👍👌
The staff is great! Ruby has the best customer service, very nice and helpful.
We have a excellent experience! Rubia and Julia we very professional with their approach to how everything works, plus very helpful with everything, this is the 2nd time that me and my wife use this location!, thanks Rubia and Julia for everything!.
the are wonderful and they treat people like human I am also so great for being here
Great customer service Rubio was great with everything I needed...
Rubia very helpful and answer all questions and went above and beyond what we we expecting
Excellent customer service and very polite people!!
Rubia. And julia has good customer service really recomend them for storage
Rubia have a good service
La verda buen lugar y más las personas de recepción muy profesionales además muy amables lo recomiendo...
Rubia and Penny were amazing with me they had great customer service. They were so lovely and you can definitely count on them.
Penny and Rubio are very helpful and knowledgeable. We enjoy talking with them. Thank you
Rubia and penny where very nice and helpful thank you so much guys. ..
Penny was great ! Very professional and good customer service. Fast, clear and very informative. Thank you Penny!
She is the beast Sunday.
Great customer service from Rubia. Always helpful and nice.
Very good service
Megusto el servisio como me trataron muy bien
I had best customer services Rubia. She answer all my questions and she so sweet.!!!
These guys are so nice to me! I had to move out from a crazy roommate on short notice, and they made the whole process simple, easy and straight forward. Very kind, courteous, and they clearly explained everything with the rental process. Thank you!
Very helpful and attentive workers.
What an easy and pleasant experience. I made my reservation at night online. Rubia called in the morning to verify the request and invite me down to inspect the unit. She was gracious, respectful and efficient. We were in/out with paperwork completed in approximately 10 minutes. Easy, clean, safe, professional.
Great service!!!! Biggest help
Those girls are really friendly, Penny and Rubia. I appreciate all the help. Thanks👍🏻
Excellent attention and personal care, and helpful .... Thanks Rubia,Penny and William
Me encanto esta propiedad. Penny es la mas mejor!
Penny is awesome and very helpful! Ask for her!
Awesome service. Very friendly staff and accommodating to my needs. Feel like part of the family.
Very nice and helpful people, very clean, loved my experience
rubia has good customer service I like this place really appreciate thank you rubia
Great job penny. You guys rock
Efficency was on point, friendly service. Would definitely recommend to friends.
This place is amazing I love this place they are always so helpful and help me with my storage needs Penny and Rubia are the reason why I have stayed here!
Rubia and Penny have great customer service great place to rent!
This Public Storage is so amazing! It is such an amazing property! I can not complain about anything the two lovely ladies Rubia and Penny are so awesome!!
Rubia was very helpful and courteous!
Very knowledgeable and helpful...
Great place! Rubia was very friendly and very informative. She provided me with lots of options which was helpful.
This location is one of the best in the valley and they are marked with greatness. 10 stars for professionalism.
They are amazing here! I came from San Diego and was locked out of my storage and they did whatever it took to help me solve the problem ASAP! Penny and Rubia are the best!
The ladies Penny and Rubia are always a great help and have awesome customer service which is hard to find.
buen servicio ala perfección rubia y Julia las recomiendo
Rubia was friendly, fast and provided excellent service! Thank you PS!
The service was great and efficient. Rubio was very kind and helpful
RUBIA is phenomenal, most gracious great energy, hospitable, and very helpful. AMAZING CUSTOMER SERVICE
The people who work here are very helpful and very informative, Great service.
Excellent customer service and professionalism with both Hector and Julia. Very knowledgeable and accommodating. Thank you fir everything!!
Alejandra and Ruby arr great with customer service always friendly and smiley. Facility I'd great . Come here!!!
Great! just Please install AC ITS HOT IN THERE LOL
Great customer service, very helpful and always on top of matters, I'm very happy with the staff.
Great place, nice and clean. Fun Staff
Rubia has great customer service very happy thank you
Rubia and vanessa has great customer service very happy
Customer service is great.. the manager Rubia was nice enough to wait for us after 6pm she was really helpful ..
Very helpful and friendly staff...
Rubai is the best customer service rep I have seen in years she so helpful every time I come in I've been comming here for 3 years and she hasn't changed her smile
Awesome services from Julia and Rubia. Thank you
Rubia has great customer service very happy with her
Great location. Clean, secure and good service.
Just signed our lease with this place and I'm already incredibly happy! Rubia and her staff are beyond nice and helpful. Really looking forward to moving out of our old storage location with another company and into this space! Can't say enough nice things about the staff here.
Friendly staff, very welcoming and polite. Been a customer here for over three years and I have NO complaints. :)
Rubia is awesome! Thank you for the great customer service!
As always, the "Big Balboa Team" are professional, service friendly and comfortable to deal with. In particular, Rubia, Julia and Mary. They always make time to answer questions, offer viable options and assist me in making the best decision based on my needs. I highly recommend this well-run, well-maintained facility. Thank you to the "Big Balboa Team" for all the years of service. I'm grateful and look forward to many more years!
muy buena me gusta por que ciempre me atienden muy amables
Rubia and julia have good customer service
Great service. If you need to speak with anyone, I recommend Rubia or Maria. Five star review!
Amazing customer service from Jocelyn & Rubia!!!! Very helpful and efficient.
great experience very helpfull and assistance. great personality
I went into this facility with no appointment and the representative "Porscha" help me and got me a unit within minutes.
Do management lot of patience to work with people like this .!
Vanessa was amazing and quick getting my storage affairs straightened out. Thanks for all the help Vanessa!
I LOVE this place! Rubia and Jackie are SOOO helpful and lovely! Storing your precious items is always stressful but they make it easy and actually an enjoyable experience. If you HAVE to store your stuff, do it HERE!
Rubia and Jackee very good customer service. very friendly and super helpful.
Employees are very nice and helpful and service is very good
Muy buena atención Rubia gracias eres muy simpática y agradable
Wonderful and courteous staff led by Manager Liz bend over backwards to make my experience a great one.
Muy buen servicio acabo de rentar un espacio y la señorita q me atendio elizabeth fue muy atenta
Loveable service, help was great, the tour was fabulastic, if thinking of a plase to ease your mind and release your moving out stress.
Muy buena la atención. Agradable la chica que nos atendio Elizabeth.
You ruby has been great with us. Was very pleased.
We used this storage space for two years, and never had a problem. When vacating our unit, we asked Rubia about the prorated payment for the month, and she immediately offered to take care of it for us. She contacted her manger on the phone and together they adjusted the payment due, refunding us 95% of the month's fee. Awesome!! Happy with our experience.
I originally from Thailand so my english is not perfect but, Elizabeth was very nice , helping and very patient to my english and she never rude to me. Also she show the unit that I was expected for. So I decided to rent it from her. Good job and thank you , Elizabeth:-).
Rubia y elizabeth have very good customer good customer service they go all abobe and beyond .
Es muy amable , congraciada y paciente una excelente empleada y el servicio que brida es buenísimo hay pocas personas como Rubia
Rubia has great customer service thank you
Great coustumer service I totally recommended
Rubia, Gracias por el Exelente servicio y la gran amabilidad.!
Steven was amazing and very helpful!
Rubia's team is great! I highly recommend this location.
Both Rubia and Steven were very polite and explained everything with details I will keep using public storage here.
Rubia was a great help. It was fast and easy!!
We love the way she help us and answer to all our question
They service workers were kind and help me get a storage unit that fit my needs.
Steven and Rubia were great helping us out!!!
Good service by rubia
Omg rubia was the nicest and helpful person ever !!!! I came stress out about the moving and then she took me in the little golf car anf i took my mind of it also steven was really funny person defintly the nicest and friendliest public storage i have been in
Rubia is very nice, great customer service!
This place is awesome. They made it super easy for me to move my stuff in and get all ready for my big move to LA. Ruby and Steven are super friendly and are great at what they do! COME HERE!
Great customer service from Steven and Mayra! =) thank you, most defiantly recommending for any future customers at interest
Good service at this location tibia is great
Rubia ,Steven Where great help providing me with all my needs Thanks guys ♥
Looking for self storage can be a real pain in the neck and with so many self storage companies out there is hard to find the best and some one who will give piece of mind. I walked in at The Public storage located at Roscoe and Balboa and as was greeted by Rubia and Steven at this location I felt my woorries fade away. Both answered all of my questions and helped me chose the right size after showing me around when Steven took me on a tour and when got back to the office Rubia offered boxes and packing supplies to make my move easier. They took my information down and today they did a follow up call, nobody else called me. Even though, my need for storage is in a month away, my decision and that of my wifes is to rent at public storage.
Steven was our rep. He was very detailed in showing our unit and explaining the codes and how to use the facility. He was very helpful with offering boxes and supplies. We really felt welcomed and important.
This Public Storage is Great they have been very helpful and Ruby is good about making sure that all my Storage needs are met! There Just Really Great People to do Business With!!
Great customer service
Rubia is the best and very helpful. I would give her six stars. Steven was also very nice
I recently rented a storage unit through Public Storage. Steven was the guy to help me out and he was very helpful and attentive. This was my first time renting out a unit and Steven answered all my questions. He also gave me a tour around the facilities and showed me how to get through the gate. Very happy customer!
Had great help from Maria and Steven, they were really help full with everything. Couldn't be better :).
Great service no hassles Monica and Steve were great
Steven and Rubia are the best! Very informative and very helpful! Thanks guys!
To be honest customer service here is great I could say I'll be here for a long time I do recommend this storage
Best customer service . Very helpful
Great service, office closed but staff still willing to help. Thank you Steve.
Steven was a great help
Excelente muy amables
Rubia was absolutely wonderful!! She was very kind and efficient!! She helped us on finding what storage unit was best suited for our needs at a fine location. She also gave us a tour and showed us the easiest routes to take when we place items in the unit. A great employee that we have come across!.
Great employees! Great facility! Great experience!
My buen servio
Great and friendly staff, and no hidden fees. The property is kept very clean as well.
Rubia n Steven are great
Excellent service. Rubia was a really nice and helpfull lady.
Steven is the bomb dot com and was super helpful! Amazing service!
Maria was fantastic
Public storage on Balboa is a really great facility and great customer service and no drama I was In and out Thank you
Very polite and quick. I love this place!
My Fiancé and I are very pleased and grateful to know every time we go to storage, in some kind of way, we are being helped and greeted by Steven or Rubia. They have awesome personality's and positive energy. Overall, they have an awesome team working there, although we have moved to West Hills we still rather keep are personal valuables in this awesome well kept storage. Thank You Steven & Rubia Plus team, God Bless you guys.
very professional and safe rented there for three years. Thanks rubia
This Public Storage is the best! Rubia and Steven are very nice. Rubia was so helpful and went out of her way to show my movers where to go. Very nice! After, I had a lovely conversation with both Rubia and Steven. If you need place to store your below goings come to the one o. 8200 Balboa Blvd.
Muy muy buena atención rubia excelente y Steven excelente atención
Rubia is en excellent person great costumer service thank you.
Great customer service! Ask for Rubia and Steven.
Rubia and Steven were great!!
Excellent customer service good price very convenient, and Steven was very helpful and polite
The service at this Public Storage was excellent! This was my first ever experience renting a storage unit and I thought it would be like any other mundane task in life. Alayna was kind, cheerful, and didn't leave out any information about the unit and the property. I would recommend this location to anyone!
Fast, efficient and effective.
Both Steve and Rubia were wonderful in every way! My son is the one renting a storage unit, but I've been there twice to facilitate his move, and they couldn't have been more professional, or more kind and helpful to me. I would recommend this place to anyone in need of a reasonably priced, clean, well staffed storage facility.
very easy to work wit clean facility I definitely do business with them off
We had excellent service from rubia and steven we can't find the right words to express our gratitude. We will recommend them to everyone
Steven and alayna are super, uber customer service oriented....i have never had such an amazing experience....they r great.....
Excellent customer service! If you need a storage, this is the place to go. Rubia and Steven are the best. This was my first experience with renting a storage. From the beginning of the process to five months later - the end - they helped me every step of the way. From picking the rigbt size for a great price to the close out as well as every need in between. This place rocks!
I looooove this place! Especially the nice lady named Rubia who helped me from the second I walked in the door. Super friendly and very knowledgeable. I would recommend this place to everyone!
Great experience rubia really helped me.out quick and fast service!!! Really loved the customer service.. definitely will refer friends...
Friendly Staff Easy access and always helpfull Steven and staff are always ready to help. I couldn't have been more pleased with my exerience there.
Steven is very helpful and efficient.
Been using them for years now. Always make me feel at home and make my experience so pleasant. Very helpful and informative. Steven is my fav. Rubia and Elena awesome and great customer service
The staff is amazing! Super clean and easy to set up. Would recommend to anyone!
Dubai, Steven and Alyana were very helpful with my move into public storage. I was not familiar with the process but they made it easy for ME to feel comfortable with times, locks and really any assistance that I needed.
Very friendly service, was clear in explaining all details of rules and regulations of facility, and best prices around! Definitely recommend for the Northridge/ Lake Balboa area
CRUZYTA MUY AMABLE ,,,,,,,GRACIAS,,,,mUY SIMPATICA,,,,,
I really liked the service at this place that's why I'm giving it 5 stars,, if ur looking for a storage place look no further this is the one!!!
Estoy satisfecho con la atención al cliente por rubia y Steven
Rubia is the BEST!!! She was helpful, informative, and very professional. Highly recommend this location : )))
Steven was the Best! Thank u so much.
Quick and easy. Steven was very helpful, friendly and courteous.
Very clean cut and professional... helpful...
Very nice experience awesome employes great attitude!
I've been super stressed out about this whole moving process and Steven and Rubia from public storage took my stress away! They are so amazing and got me in and out without leaving any information about my storage unit out! He's great to be around and has the best energy! I highly recommend coming here! All the other staff members are amazing as well! Thank you Steven and Rubia for helping me in such a stressful time!
Great Service and a very clean facility.
Iv had a unite here for quite some time and im always greated with a smile I can honestly say its a stress free zone with such positive vibes ♡
Rubia is very friendly and fast love her customer service skills.
They're great. Really easy!
I've been a customer for several months now and just transferred to a larger space. I've always had great service. Everything went smoothly and everyone was so helpful. Special thanks to Rubia.
Great people. Thanks for all your help
Rubia was very helpful with helping find the right storage size for my things. I would definitely ask for her when looking or asking information about a storage.
Rubia tiene un gran servicio al cliente
Great customer service! !!!☆☆☆☆☆
I have been so blessed to have my things stored at the Balboa and Roscoe location . The manager Rubia and Steven are a great help and are very personable. I've had my stuff stored there for several years and would not want to use any other place. I thank God for them.
Been here forever, love the guys here!
Great , Friendly and Fast service
Fantastic friendly fast and professional service all at an amazing price
Great place and staff.
Rubia was fantastic. They gave me a great price for what I needed. Wonderful experience to work with this facility.
Rubia was very helpful and friendly she made my first storage transaction very easy.
Every friendly and easy to work with
Rubia was so great and helpful!
Great costumer service almost my second home. Excellent excellent and safe
Is a cool place nice people
Great customer service
Very patient and thorough. Jocelyn worked very hard to overcome a balky computer. Highly recommend
To be honest, you don't expect to walk out of a storage unit thinking, that was the best customer service I've had in awhile. But I did. And it was. They went above and beyond to accommodate me and make my move easy. Very appreciative. Thanks to Steven & Rubia & Jocelyn!
Wonderful staff and very informative.
Jocelyn is the best
Awesome customer service! Rubia is the best! Thank you!!!
Great location to be ,wonderful people working there from the manager rubia to Steven and jocelyn,it is a location to the rent a storage.
Had a wonderful experience working with a gentleman named Steven. Lots of help, great service and overall great experience!
Rubia was very helpful and took excellent care of me over and over and again. Would recommend her services to all my close friends and associates.
She is very nice person to do business whit
Recieved the best customer service from property manager Rubia. All of my needs were catered to by the staff.
Professional & Courteous Staff.....Very well maintaid storage units.. The Best Public Storage ive rented so far!
Great service friendly staff. Jocelyn and Steven are great were happy to do business with them
Best customer service Elizabeth and Rubia are very professional and kind...
Could not have been easier to move in. Steven handled the entire process flawlessly.
Steven was very nice, very friendly and informative, he helped us with everthing we needed.
The costomer service here is beyond excellent.. Rubia and the crew have always been helpful..
Rubia and her team have excellent customer service- I have worked with them for years and highly recommend them! Thank you!
The Customer service provided to me by Rubia is amazing .she is very friendly and helps every way she can. Thank you for having great employees.
Awesome awesome awesome! He is super helpful. I'm such a problem child and he never makes me feel like an inconvenience, EVERRRRR. Steven is great!
Rubia and Luz has good customer service
Rubia has good customer service very clean
I have been using public storage for about 2 years now and have been personally working with a woman by the name of Rubia. She is one of the nicest employees that I have ever had the chance to be helped by. I walk in and make my paments in person and she knows me by first name. I don't even have to tell her my unit # she is that good. She and her fellow employee Steven always have a smile on there face. This is why I will never go to any other storage. I give them 5 ★s
Rubia, Steven and Liz are very helpful here. Great crew definitely a five star for this site. My aunt have a 4 unit here for storage. And everytime we go here no problem in and out. Professional and always on top of everything. Thanks guys
Without a doubt this is one of the best public storage facilities that i have been to in the Sanfernando Valley. The employees there are very very helpful and generous. Rubia is always on top of things shes very polite and always knows how to make a customer very happy, id give this place a 15 if i could out of a 10.
Good service and she is very nice and helpful
Elizabeth helped me out. She did a great job and was very informative! Thank you!
Great service, everyone was helpful.
Liz and Steven a rubia r very helpful to me since i've been here I'm very grateful 2 them 3 thank u
Ruby and Stephen are great.
Steven and Rubia bare so friendly and they welcome me with open arms...
Great location, super clean, well lit, working elevators and super friendly staff.
Nice service ,patient and kind. Rubia is the best!
First of all Steven called us to welcome us and to see if we had any other questions when I reg'd on line for a space :) thx Steven! Then my husband drove from Arizona to Van Nuys and realized that we misjudged our space requirements - we were sure it would be enough but it wasn't so Rubia helped us to find a bigger space to accomodate our things and spent a lot of time to make sure everything was alright so thx Rubia! It's rare that one feels so well taken care of and we thank them for putting us at our ease as moving is always stressful!
The customer service here is beyond excellent. Liz, Rubia and Steven have always been so very helpful with any questions or concerns I have. There has never been a moment where they have been rude. They all have been nothing but very nice and polite to my family and I. I have def. Recommended my friends and family to come to this storage facility
Thank you for having such great people working in your organization , very helpful and willing to work with you, and very polite, cordial, great job. Steven, Rubia, Adriana..
Steven was extremely helpful when we were going over options when we thought we lost our lock keys. To make a long story short we were able to find them on our key rings (yes we have a lot of keys). Also Rubia and the staff at this location are super helpful and professional. I highly recommend this Public Storage location!
The staff is very helpful always a pleasure to do business with them and they keep the facility very clean.
The best facility !!!!!!!!!! The best location !!!!!!! The best customer service !!!!!!!!! The best value !!!!!!!!!!! Totally recommended. Thank you REBIA !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Es un buen Servicio Gracias
Rubia and Steven were very personable and helpful. They are a delight to work with and I got a great unit at a good price. Thanks!
This is the best public storage spot I've ever been to. Steven and Rubia were incredibly personable, professional, and friendly. They gave me an AMAZING deal. I'll always recommend this public storage to everyone I know. Thanks so much!
Steven was awesome and helpful. He answered all of my questions over the phone and helped me figure out what size I needed for my unit as well as which location would suit me best. Even though I determined that his location was not the right one for me because of the distance, he still followed up with me a few weeks later once I reserved a space at a different location and he wanted to make sure I was content. Definitely went above and beyond. You guys are lucky to have someone who operates customer service at such a superior level. Thank you, Steven.
Rubia is the best public storage employee there is. She's extremely helpful and very polite. Everyone come see Rubia!!! I love her!
Good service! Must go!
The Staff Rubia and Steven were very professional, courteous and helpful. The storage unit was very clean and very accessible. I also liked that it was very secure and felt safe.
I reserved my space online and about 5 min. I got a call to verify my reservation. Monday came and I went in Steven greeted me with a friendly greet and a happy smile. He said he thinks he knows who I am and has been waiting for me. But to make sure he asked for my name and yes he was right. He took me to see the unit and along the way explained how the facility works. After showing me the unit and letting try the lock we headed back to the office. He drove around the place I notice how clean this place is. I commented on it he replied that they haven't started cleaning and he was not happy how it looked. Well from other places I've seen this is the best cleaned facility I've seen. Great to know he's a clean employee and respects his work place not just the office but the entire facility. He then checked me in and helped with some questions I had and explained everything very knowledgeable and helpful. The entire process was fast and easy. What an amazing guy, very friendly and outgoing. Public storage is lucky to have you Steven as an employee. Thank You for everything. P.S. Adriana was there too very friendly on the phones and helped as well. What a great team they make. Thumbs up to both of you. Keep up the great work . Thanks again.
From the moment I walked in the door, several years ago, Rubia made me feel right at home. The place is always clean, and there's someone to answer questions or whatever you may need. Steve is also a great person to work with, going above and beyond to accommodate his clients. I would highly recommend this location for anyone with storage needs.
My name is Robin, and I was losing my home in Tarzana to the bank,but at the last moment sold it out from under the bank to walk away with something,but,I had to now move out in a specific time frame with the new owner,and I came to the Public Storage on Balboa in the San Fernando Valley. From the first moment on my first rental Steven made me feel at ease with the process and helped me right along,then I had to rent another one because of all my stuff and Rubia helped me with a 10 x10 and she is great to work with,but now I needed even more space,and Rubia helped me get into a 10 x 50 that became available and saved me money overall,the two of them have great personalities and are fantastic in my book,A # 1 in my book,and I will say that this review should count as # three for them but because of moving I didn't leave two earlier ones,as I say,THEY'RE GREAT!!!!
Rubia and Steven were awesome,
My sister Monica and I had exceptional service at this public storage. I reserved my space on-line and received a lower rate. The next day we arrived and were greeted by Steven. Steven treated us to a comfortable ride on his golf-cart to take us to see the storage we had reserved. He even agreed to take a picture of us when we requested since we had never been on a golf-cart before. When we looked at the space, we realized it was too small. So he informed us of all the various sizes available and prices. He was very polite and informative. While signing the paperwork, he was very patient, and easy to talk to. Adriana was also very friendly and would answer questions for us as well. You could see that Steve and Adriana work as a team. The storage grounds were clean, and well kept. I felt so safe that I would sleep here over night if it was allowed because I am not a rule breaker.
Got a space right away. Ruby and Steven were very efficient and found me a perfectly sized unit. I wish there were AC, but the service was great!
Public storage is my favorite place to store my things. I've had excellent Customer service with Rubia & Steven, they do follow up calls, which keeps me aware of whats going on with my storage. I have dealing with public storage since 2007, and never had any problems with them. I look forward to they're great service through out my term with them. thank you Rubia & Steven for treating me like family. :-)
Rubi and everybody the 8200 Balboa location were amazing. Super helpful and really nice. I totally recommend using this location if it suits your needs
Friendly staff, that makes storing your stuff as easy as possible. I have had 3 units at this location over the years, and every time has been a pleasure. I would highly recommend.
I, too, had an exceptional experience at this location. When I walked into the facility, I was greeted by a very friendly staff. Everyone said 'hello' and seemed happy -- all were smiling. Pablo, the District Manager was onsite conducting other business and stopped what he was doing to personally welcome me to the facility. Pablo made me feel that I was a very important customer. Steven, the onsite Manger, was extremely courteous, warm and professional. He went over and beyond to ensure that my experience at their facility was favorable. Rubia, at the front desk, was outgoing, had lots of energy, a sparkling personality and a great smile. She is the right person to interact with new customers at the front desk. Elizabeth, was the staff member who showed me the unit. She answered all of my questions and eliminated my concerns. She was extremely patient and very sweet. She took her time with me and I never felt rushed or uneasy. As I was finishing up my paperwork, a new customer walked into the facility, and to my amazement, the Staff welcomed the new person in the same manner as they did me. Public Storage definitely has "the right people in the right positions" at this facility!
I was very impressed with the level of customer service that I experienced at Public Storage in Van Nuys. Steven was friendly and professional. He managed to meet all my storage needs in an efficient manner at a very reasonable price for the unit I chose to rent! The Public Storage facility is very well maintained and secure.