Public Storage Self-Storage Units at 10792 Knott Ave, Stanton, CA

Really great storage place! Use of tech instead of codes is awesome. Really clean.

Great Customer service, Lupe was very helpful and answered all my questions she patiently walked me through the whole process A+++ good place for all yoir storage needs

I am sure you guys p for a reviews package for your 5 star rating because your so called manager is rude when not even give his name keeps us off the premises for no reason no explanation Sadie's going to call the police I use the gate code to get in was doing nothing wrong he was very unprofessional very rude. Go somewhere else is places in

Lupe was very helpful in setting my account and access to my storage space. Thank you!!

Lupe me enseñó espacios y me enseñó de renta

Professionals kind it's clean they show you how to work the codes they explain to you how things work they are so professional I just love them I would recommend them if I would give eight Stars Roy Great person.

Shady, my rental price has tripled in only a few years. Lousy customer service. The customer bathroom is closed a lot.

Excelente servicio , y muy buenos precios ,Lupe nos ayudó mucho !!!!

Lupe help us out great customer service thank you Lupe

Lupe was awesome, great customer service ant attitude, thank you Lupe !!!!

Lupe helped me rent

Lupe helped me download the application she’s great customer service helped me fixed issues with my account

The personnel there (Lupe) is wonderful. Every one there is very helpful and willing to go extra to get what makes your transition easy and simple. Thank you!

Shemeika is the best she was so helpful and sweet. I so love her .

Came this morning to rent a unit I experienced the best customer service with Lupe, she was phenomenal 🙌 walked me and explained the process very efficiently she also set me with the application to access the property with my phone

I want to give a shout out to LUPE for all her help. She was super reliant, efficient, & understanding in helping me situate my client into a storage unit despite some mishaps on our end. Thank you for such great customer service lupe ! Also, the units are very spacious & can take up some good space height wise

Lupe was amazing, super friendly and helpful. She keeps this public storage a nice, clean and professional location.

Safely, quality, service, and cleanliness.. simply put, absolute top tier location for storing your valuables. Shout out to Philippa and Krystle for always being amazing in the office!

Lupe did a very fine job she is a keeper

Lupe es muy amable, me ayudó mucho a conseguir mi unidad, es muy amable y eficiente!!!

Lupe helped me a lot to get my unit, she is so kind all the time and efficient. Five stars.👍🏻💎💫

Lupe make my rental really easy... By phone!

This place is terrible. Our unit got broken into from 2 side walls. The walls were kicked in. Looking through the giant holes it looks like several other units also got broken into as well. It was all done from the inside so the unit looked fine from the hallways. The elevators close on you right away and the sensors dont reopen the door when you are there, then the whole thing locks up and the office workers have no idea what they are doing and blame the customers for it and are rude and slow when they have to fix it, which only requires resetting it. There is no sense of urgency at all when there is an issue. It looks nice from the outside and the manager is nice but you can put a bow on garbage but it's still trash.

Great customer service experience with Lupe

Rented a unit today with Lupe had a really good customer service experience

This storage facility has been nothing but a big joke from day one. They offer Dolly use yet when I went to get the dolly it was locked up the worker couldn't find the key to unlock it so therefore I was unable to use it 5 minutes later somebody else went up to the front for Dolly use and was given the dolly. Then my password wasn't working and I couldn't get in or out without having to go to the office for help. To top it off they took a payment without my consent when I updated my settings and changed from automatic payment in which I never okay in the first place to no automatic payments. Then when I requested my money be credited back to my card because I'm leaving after 30 days they said I had to wait till I moved out of the unit and then I would be credited that money to my account. They are so unhelpful and just money grabbing belongings stealing pathetic excuse for a storage unit now they close at 6:00 p.m. during Monday through Friday and 5:00 p.m. on the weekend which is ridiculous people don't even get off work until that time so they can't even get into their units when they need to. I will never store my stuff at public storage again ever I don't care if it's a dollar for the first 5 months I will never go there again and I would suggest nobody else go there either.

This is a great place to store your things, Lupe gives great customer service she is very helpful 😀

Lupe has been awesome every time I arrive very helpful 5 stars for her service

Lupe was amazing! She was very helpful and kind.

Lupe helped me set My online account everytime i come to My unit she si ready to help in any way she can i always see her maintaning the location clean. I am glad to have selected this location yo store

Excellent Costumer Service

Lupe was wonderful and very Helpfull

I came to rent a unit today Lupe did such a great job helping me she explained all the process and showed me around to acouple of units to help pick the right one. Lupe you're a great manager

Thanks . Lupe for the help will come back again

Lupe did a excellent job. Very patient and informative. Thank you

Team Lupe!!! All day. Best storage staff I've dealt with in a LONG time... Here we are a year later and Lupe is still awesome!!! Always helping out where others could care less

The gentleman working the desk 5/23/22 around 10:30 am we very welcoming and informative. Great customer service !

Lupe helped me transfer to a good unit that better fit my needs

Lupe helped me out and it was super convenient and cool!

We needed a storage unit during our move. Came here and Lupe was amazing and helpful.

Lupe was my attendant & she was more than helpfull! Also with a smile & great attitude! I highly recommend this location!

Great customer experience with Lupe she's the best

Manager didn’t care to tell me that you have to use the app to activate the elevator, and I was unable to contact the manager (even using the direct access number) for at least 45 minutes to even know this, thus making me stuck. Is this how you do business? On Edit: the code system makes the elevator cumbersome to use, and the app doesn’t always work, as someone else was having problems with the elevator. There is no accessible stairs for the second floor units as well.

Received good customer service from Lupe today

Lupe was very help with my issues.

Ive been renting since 2020 Lupe has been nothing but amazing to me since then i continue to rent because of her assistance everytime i have questions about my unit. I recently received an increase in my rent and LUPE helped me transfer to another until that in was able to afford i am extremely happy with THE service she provides

Lupe Lupe Lupe! She’s the best! Give that woman a raise! She goes above and beyond every time I’m there with a friendly attitude and great smile! Thank you Lupe got everything you do!

Lupe was there we are still trying to figure out my bill going on 3 months now. This young lady great on her notes. You are in good hands with Lupe.

Came in today interested in renting a unit Lupe answers all my questions and showed me around the property to different spaces that best met my needs she was patient and extremely helpful

Lupe helped us rent today answered all our questions and helped us set up the application to save time opening the gate great customer service

Lupe me ayudo a rentar buen servicio y nos ayudo mucho

Lupe me ayudo a que ne bajara la renta

Justice & Lupe were awesome, they got me set up very easily which was a huge load off of my shoulders.

Lupe took my payment today and everything is perfect!

This location is a good spot, this is my second time using this location. Customer service is good and always helpful. Lupe helped me out this particular time and was knowledge and super helpful. The prices can be better, but overall 4 stars.

The Public Storage Staff at this location is the BEST! Alexis is courteous, knowledgeable, and professional. When I had a billing problem, she jumped on it right away and got the issue corrected promptly. The facility is always clean and well maintained. I highly recommend this Public Storage location because of the great service and friendly/helpful staff.

Great customer service experience from Lupe she answered all our questions and made the rental process easy

Lupe me ayudo a rentar

The manager Lupe is so helpful and friendly and beautiful!!!

lupe is very helpful

Good customer service experience with Lupe

Lupe helped me rent a unit this month she was extremely helpful and answered all my questions

kind and attentive miss Alexis, thank you.

We received good customer service from lupe

Lupe me mostró buen trabajo

Lupe was great

I REALLY have to say, out of all the Public Storages I’ve ever experienced, Stanton is the best one. Lupe has been so incredibly professional and helpful, going out of her way to make sure that our move in and out was the smoothest one. I will definitely recommend her to others looking for storage and hope that the management can recognise her professionalism.

Lupe has been the most brilliantly helpful staff member, throughout our time at public storage she has been extremely receptive and always ready to be of service. Top class, probably top in all of LA. I am surprised, but definitely not disappointed at all. 1000% recommend coming to store at this location. Go lupe! 👍🏻👍🏻

Com Ga roti the best in town and cheap. Good to try.

Not sure how this place manages to get high reviews. My unit was broken into and lost a lot. All the cameras and access codes are clearly not a deterrent. Police Officer that took my report told me that he takes a lot of reports from this place. Do not let the new paint, cameras and access codes give you a sense of security. Stay clear of this place.

Thanks Lupe .Super customer service.

Lupe helped us

Been to a lot of storage Places by far the best customer Service experience from lupe

Lhoe helped with todays move in great customer service experience

Lupe me ayudó con precios y me atendió muy bien

Lupe is the best!

Lupe was a great help! Thank you!!!

I have dealt with several different storage companies in the past, and this Stanton Public Storage location beats all others by far...the associates I have spoken to have been very kind, courteous, and super helpful in particular Alexis and Lupe they were 💯 above and beyond the CALL OF DUTY!!! I recommend this location to any of you in the local community!!

Lupe was a phenomenal help! I highly recommend coming here!

Lupe me ayudo a rental y me ayudo a salvar dinero por Los pagos

The customer service at this facility is excellent. Well exceeded expectations of other storage places. Lupe assisted me, and made my experience great.Very helpful,and skillful,answered all my questions, and made me feel like family.The facility was clean,Lupe gave me a tour,and did not make me feel rushed.If they had 10 starts, that would be it,but the highest is 5 ⭐ ⭐ ⭐ ⭐ ⭐

Lupe helped me rent

Lupe was the best! She made it an easy process to vacate and get my account squared away. I highly recommend this location.

Rented yet again another unit with Lupe today she helped me transfer over to a bigger unit, the customer service experience its always the best i always see her cleaning and helping everyone.

Change fees too often.

Good but needs to have later access hours.

Lupe helped me rent a unit

lupe helped set up my storage space great customer service

I am a professional mover. I was unloading restaurant supplies here today for a client. Lupe was absolutely amazing, deserves a raise forsure 💪👍 excellent service she even let me charge phone at front desk. It was literally on 4% awesome experience 5 stars

Lupe was super helpful setting up my account and giving me.access to my storage unit. 5 stars!

Only paid bill, don't know nothing about this location 🙂

Great customer service from lupe

Lupe had good customer service she didn’t let me get locked in hahah

Lupe helped me rent the perfect space she also did everything she could to help me resolve issues with a previous account

my first time here super helpful and friendly staff will definitely recommend was able to get a storage unit in less than a 30 min super clean and quiet location

Lupe is always helping us out thank you for your service

Everytime I come in Lupe always greets me with a smile she's always attentive to our needs

Amazing customer service received from lupe she walked me to a few spaced until I decided what option worked best for me a great service

Very patient and helpful, and they have ver good service here without a doubt. No problem!

Great customer service thank you Lupe

lupe was very kind showing me the units . and giving me all the info. that i needed

Oh my gosh! This the greatest public storage :) Lupe has helped me with payment and boxes!!

Lupe was very knowledgeable and very helpful

The office staff member Lupe was very professional and helpful helpful with all my needs and questions and concerns.

Lupe helped me rent the perfect space for me the best customer service experience she also helped me download and set up the new public storage... came in today to make payment and Lupe continues to provide the best customer service

Lupe helped rent a unit today she was very paition and explained everything I needed to know

Lupe was amazing she did everything possible to make me feel welcomed and was so helpful with my needs.

Lupe was very helpful and friendly a definite asset to public storage

Taking time to write this review to acknowledge the amazing customer service I have experienced with Lupe she’s always ready to help and answer every question I have thank you lupe continue the hard work

I been renting here a while the customer service is awesome Lupe is a good help always give the best customer service

I don't like public storage

I give public storage a 1 star, because I'm so frustrated with there not being a clerk on multiple occasions to unlock a cart so that I can move my things from the car to my storage unit. I'm 57 and need the cart to unload my car conveniently and without back pain from carrying heavy items. When the clerk finally shows up in the office after hours at closing and it's too late she reminds me the carts are like for our convenience as if they aren't included in our rent. If I had known that I wouldn't have rented an upstairs unit and maybe even somewhere else.

Lupe, Was Extremely Helpful With Everyhing. Very Professional. AWESOME .

This property is clean. Lupe answered all my questions, she was very helpful!

The girl @ the front desk name Lupe was very informative about all the good storage spacing and deals,and kindly walked me and explained everything I needed to know...Lupe was very nice,and made me feel very comfortable

Had my unit broken into. Lost so many valuables. Do not store anything of value here.

lupe was very good at helping with everything today

Lupe helped me today by entering a request to remove a late fee really helpful towards customers

Lupe buen servicio

Lupe help me so much moving out Awesome

I am a little late with this review but I want to give a shout out for Lupe! She made sure everything went smoothly. Thank you, Lupe!

Great place to store your items, Adrian helped me out today

Place is always clean and the staff is helpful

Was moving from Pomona to Stanton and found this storage place lupe was very helpful since it was my first time getting a unit..

Adrian was very helpful in all my questions!

I have been there for 2 years now and I get along with the manger. And no problems at all.

Lupe was great help with all my needs only thing not liking at all is gate hours 6am to 6pm I sale one line there are times I need to access my unit to get item and if its past 6pm I have to wait till next and by net day I may have lost the sale but everything else's is great (we need longer gate hours its the only thing thats making me think of going eles where)

Walked in office to schedule a vacate Lupe answered my questions she helped me by giving me information to a smaller unit, customer service was great the only thing is the hours being to short was a negative hopefully they are able to open access to lo ger hours like before

Great service Lupe thanks

Lupe was amazing! Great and easy service.

Greater service than was ever expected from Lupe

Lupe she's very nice, she help me to find a somewhere also

Spacious storage and affordable prices.

Lupita is awesome. She made our move out experience really easy by sharing with us specials in the storage units on the property. Definitely would come back to this place.

Lupe helped me rent today answered All my questions

Lupe attended us and us the storage unit. Very good service, very nice people.

Muy Buena atencion y dedicacion son muy profesinales !!! Me atendio Lupe y resolvio mis dudas

Very enjoyable experience continuing to rent here. It has been very convenient since I was homeless during this pandemic and had to use my storage unit to get by. I greatly appreciate Lupe's help and accommodation during this rough time!

Lupe helped us out so much! Awesome place!

Great place. Lupe very helpful and respectful employee.

Lupe helped me

I got a storage space recently and lupe was so helpful and kind!! Highly recommended.

Great facility! Centrally located and its safe and secure. Lupe did a great job answering all my question. I know my belongings will be safe and secure here. Two thumbs up!

Lupe took My payment today She's really friendly and provided exelent customer service

Everything i come in Lupe welcomes me in she's really professional and friendly she makes sure all my questions and request are fulfilled thank you for a great customer service experience

Check out all these fake reviews referring to one specific worker, and the users all have 1 review. But the people that have 10+ reviews, rated negatively, think about it. Beware of crackheads roaming the facility waiting to steal your stuff. Staff is beyond rude, disrespectful. They don't harrass the crackheads rummaging through their stuff every single day, but my family business storage unit has been harrassed a dozen times, and I only go in a couple times a month! The "manager" looks like it's their first job, has no idea how to treat people with common decency. Read through the reviews and find the REAL reviews, not the fake/paid to leave a generic review, before you rent a unit here.

Lupe helped todas shes really nice

********** Do not rent here. ************ My unit was broken into. Not once. Not twice but three times. The final time after calling, they raised the rental fees. None of the public storage facilities have adequate security measures. If you value your items think twice before renting at public storage.

It's a storage facility. I do NOT like such limited gate access hours. I could care less about the office hours. 6 to 6 seems a bit lightweight for a heavy hitter organization like this one is. (Public Storage) they've got offices all over the place. Hundreds if not thousands all over the country and they can't increase access to my own stuff?

Lupe, she was very helpful, & generous & kind we stayed past 6:30 to help me.

Had great costumer service with Lupe!! Thanks.

Lupe was extremely helpful and nice

i got the best help from Lupe today...t’was an awesome experience every time i come to this location for payment. thanks again...kudos to Lupe...God bless...

Lupe is the best,,,great customer service,,and good deals

Lupe was very helpful and friendly

Lupe was very helpful getting our family their unit

I am very satisfied with lupe help picking out and walk me throughout my space renting here. Thankyou Lupe

Lupe got me into a great space!

Great place for a storage unit... Lupe was very helpful and seemed to handle her work with ease...

Lupe was very friendly and patient. This is my first rental and I felt very safe with my personal items at Public Storage. Lupe answered all my questions.

Staff are very friendly and helpful. Love the experience. Highly recommend this location

The best public storage hands down 🤗 Lupita was such an amazing help and her politeness and amazing customer service For sure made me feel comfortable and safe to leave my belongings here. Thank you guys for helping me find the right place to keep my stuff. For sure will continue service with you guys for many years to come 🤗 you guys rock

Lupe helped me understand the run down of the storage. Thank you

Lupe vasquez is the best very helpful and friendly give her a raise mitch

Lupe was fantastic! She was able to answer all of my questions and help me set up my storage space quickly and efficiently!

Lupe was very friendly and helpful when I made my payment, I would recommend this storage facility to my friends! Great hours of service as well!

Lupe helped me getting a storage, very friendly and professional service. Totally recommend it.

Extremely helpful with my first storage. Answered all questions that I had and even helped with getting my lock 💯‼️‼️💯💯💯

Very dirty even the bathroom

Great safe location and excellent service. Shout out to Lupe for making getting a storage fast and easy.

Best public storage experience I’ve had. Lupe was awesome with all her help and great customer service. She answered any and all questions I had. Will definitely be returning. Thanks again Lupe. -christian

Lupe is the best! Only wish they were open later i miss 10pm closing still the latest hours in the area

Lupe help me

OMGosh! This place is a bit like coming home! Lupe is sooo wonderful. She is polite, friendly, knowledgeable and very willing to help you. She makes everything a bit easier. Doing her job makes you feel like you’re family. It’s just like she’s your favorite sister! 😃

Lupe help me

Lupe is always really friendly with everyone, everytime i came in she makes me feel welcome and is always ready to help

Came by to ask a few questions about storage I did not rent but Lupe was extremely helpful and so friendly I recommend you guys to come and rent here with her

I have never experienced the best customer service before Lupe was beyond helpful and understanding towards our needs. She helped us find what we needed with out any problems please go to her whenever you need any help

Mary Lupe help me today and are friendly

Great service nice employees safe clean great security 👍🏼👍🏼👍🏼

Lupe help me and did a excellent job thanks

Lupe helped me answer a few questions about storage I will be transferring from a different public storage to this one

This is such a great place to storage your stuff great customer service starting from call center. When I got to the office Lupe took excellent care of me. Great deals, safe place, and good location.

We've been customers here for years and I have never had anything to complain about! It's clean and very well run! Vanyse is a great help and Lupe the property manager always keeps the place clean! A perfect place to store your belongings!!

Lupe is great

Lupe is best.

She was friendly great attitude she was helpful durning the hole transaction Tina is a terrific asset to your company

Lupe was so very helpful

A great place to store your belongings! Vanyse was so nice and helpful when I got my storage! She made it so easy, and even recommended things I forgot I needed! Great place really!

Lupe is an amazing manager,she helped out a lot and was very insightful

Lupe helped me out Great and really helpful Great customer service Really nice

I would give this place zero stars if I could. DO NOT PUT YOUR VALUABLES IN THIS FACILITY BC THE EMPLOYEES WILL JACK YOU! I had my stuff there 2 years ago and called in to let them know I’d be moving out in a week and 3 days before I’m due to move out my unit gets broken into and was burglarized. Not only did they jack me but they went deep into my personal belongings and read my journal from high school. Coincidence that it was broken into 3 days before I left? I think NOT. Plus the door wasn’t even damaged. When I got there they had just put a different lock on. I dont know if the same people are still working there that were there 2 years ago but if they are then DO NOT GIVE THEM YOUR BUSINESS

Lupe was very helpful

Lupe did her service every well

Lupe was very helpful. The space was good, along with the prices.

😃

Lupe was of great service! Thank You

Memory was very helpful and professional. Very clean facilty. Process was fast and easy. In and out no time at all. Would definitely recommend.

lupe took my payment what a nice person

Went in and was very pleased with my experience😊 was helped by Lupe which explained and made everything very easy for me!!

Lupe has great customer service

Got a unit here because the access hours were open later than others in the area. They started having issues with homeless people living in storage units and restricted their hours. Still see homeless people there all the time but now can't access my stuff later than 6pm. If I didn't have to move all my stuff again I'd go elsewhere. UPDATE: My storage unit was broken into and had several things stolen. Have now moved all of my stuff to another storage, elsewhere. I do not recommend storing anything here, as they still have a problem with homeless and do not have surveillance inside the buildings, only on the outside, which is questionable at best.

Lupe was very friendly and helpful. Recommend this facility for space rental.

The property manager Lupe was very helpful! I got everything sorted out within the hour!

Frieght elevator not working when i need to get stuff out for work the next day they tell me come back tomorrow i asked about being let in via stairwell access they said they couldnt help me, so if there is a fire your screwed since they wont help

Good customer service by manager Lupe. She is the best. Real fast service. I was done in 5 minutes.

Josie very friendly and helpful!

Josie was amazing, quick, friendly.. and cute

Josie: did a great job helping me find my storage unit. And helping me move in today

Memorie helped me out and answered all my questions. She was very knowledgeable about what I would need for storage in the location.

Josie was awesome! Great customer service

Josie was great customer service very helpful. Thank you.

Needed a short term rental and Tracey was so accommodating. She even kept calm when we realized the unit we got at first was too small. Stellar customer service and good sense of humor!

Josie was great

Memory and Josie were super nice and very helpful when we were there! They made our first storage buy quick, easy, and stress free!

Memorie was an absolute help. Got my storage unit really fast.

Josie was great!

Josie was informative and helpful

Josie was awesome today! She answered all of my questions. Her Spanish was spectacular when helping my grandmother. Great employee!

I had a great experience finding a reliable storage unit facility! Been looking around for my family to hold my sister’s things from her childhood that we want to keep for when she has kids of her own. Josie and Danielle were amazing! Danielle was able to explain the fair prices of the monthly fee and walk me around to see the units! Couldn’t ask for anyone better! She really made my day better and feel like I mattered as a customer!

Clean and secure place

Josie was wonderful today! She showed me the space and was very helpful in answering any questions I had about the rental agreement. Wonderful worker!

I really enjoy storing at the Stanton facility it's really clean everytime I come and it's always nice to see Tracey and Jennifer they are great managers.

Josie was awesome and everything was done super quick! Thank you guys!

Jennifer & Tracey are very friendly managers thankful for their great service -BOB

This Stanton location is always clean and well kept, the staff is always friendly especially Tracey she is always very helpful.

Tracey is very professional and helpful.she made my move in super easy

Josie was very helpful and made the process extremely easy! Thanks for everything!!

Great friendly staff!!!

Tracey is very kind and always helpful.

Tracy is very helpful, nice and had good customer services. And this location is very good for storing and clean. 👍

Sarah was awesome?

Thanks for all you do! Come visit Sara in office

Tracey and Sarah were awesome. Great price and service.

I’ve been coming to this place for years now and the service from the ladies is by far the best. Sarah in the office always has a smile and goes over and beyond. I definitely recommended this place and have.

Sarah was very professional and helpful and knowledgeable about unit size and how to store items.

Sarah is fantastic love working with her

Sarah is helpful come here for storage

Extremely unhappy with their service and the family. Was storing all my belongings for over a year and within that year, they raised the rates three time. I ended up moving out in the middle of the month because they were going to raise the rate for a fourth time by an additional $99 per month. I called the facility to see about working with the rate and they were not willing to accommodate. In the stint of being there they also shortened the hours of access to hours that were unreasonable for anyone with a job to make it to the units. Even with the restricted hours I would see people hanging out or parked inside the facility gate all the time. When I checked out of the unit the employee was not friendly at all. I told her that there was a second access door that the manager had asked me to supply a second lock for, but I didn't have access to the hallway that connected to that door. The employee had no idea what I was talking about and I had to walk her around the entire property to show her what I was talking about. I was able to retrieve my extra lock, but when we got back to the office she informed that I had a large balance due in order to close out the account. I paid over half for the two weeks that we had occupied the unit and asked her about prorating the month. She said there was nothing she could do, so I asked to speak with the manager. She said the manager wouldn't be in for two days, so I asked for the manager to call me. It has been over a month and I never received a call from the facility. Now I have received a letter from a collection agency. I have used many storage facilities in the past, including Public Storage, but this by far has been the worst experience.

sarah is always helpful and knowledgeable.she keeps the property well cleaned keep it up

This place is always clean and staff is always helpful. Thank you sarah

Sarah is an example of professionlism and congeniality to customets. She's well-informed, polite and exhibits service beyond ordinary bounds. Congratulations for hiring such a knowledgeable person with customer relations skills.

Sarah is always helpful thank you keep it up

Sarah was awesome friendly and very helpful deff would recommend this place

Sarah is always ready to help she runs a nice property

Nice place Sarah the manager is really great I will tell my friends about this place

Sarah is always helpful when I come in thanks for service keep up the great work

First time using public storage and so far it's been a great experience. Deyanira help me with my paperwork . Everything was clear and straight to the point. Thank you for your great storage I definitely feel good storing my household goods at this location.

By far I had by SARAH the bes customer service ever in any storage unites places before I ever had. She was the best she make sure to cover everting thing u can think about or don’t think about. Salute to Sarah keep up the good work. God bless u.

Precio accesible y atención de primera

I was so pleased with Sarah wow I must say for her being alone at this property she handles it wonderful she has so much respect and so helpful she helped me in every way and I bet you they don't pay her what she deserves I can't say enough about her thank you so much Sarah

Sarah is great really great go in to this Knott ave location. She will help you out.

Very happy with this facility. Sarah is super friendly, helpful, and knowledgeable! Thank you!!

Sarah is the best friendly helpful I really wish all pubic storage could clone her examples of great customer service

Deyanira and Sarah we like the property customer service

Manager, Deyanira was so helpful very patient and polite moved me in super quick.

It's an alright storage. I personally don't care for their company policies not to mention they are way pricy . Also the place made my belongings stink.Update... This place is the worst for security! Its an old outdated facility that has hollow walls and 1 layer of drywall separating the units from each other. Well, my unit got robbed back in October of 2018 as the thrives cut out the drywall and ransacked my belongings! Lots was stolen and I wasn't even notified for a couple months after the incident took place! To this day I still have yet to be compensated!

Today I was assisted by Sarah and she was very helpful and informative. I would definitely recommend using this storage site.

she a nice lady she helping you what ever you ask.so I gave her 5 star,Sarah keep up your work you do a good job

Courteous staff and customer focused

Been hekped with a professionaal way sarah and D helpful. Cust.GTobert

Deyanira is very nice person.. thanks for everything l fell so glad

Can I get a emergency payment extension for my storage unit

The people who are working there Are very nice and helpful. The outside management team are very knowledgeable very helpful and are great at what they do.they talk nice to all the people nothing commercial nothing fake .I've enjoyed My stay here at the public storage in Stanton California.

Not very secure place, if u are just trying to throw your stuff someplace for a minute fine but if u need something safe and secure I'd try someplace else.

Cheapest place that I found,And the girls were very helpful,and knowledgeable.id use them again!

The place was ghetto but it served its purpose

Sarah is always helpful when I stop in office. Thanks Sarah keep up the great service

Sarah thank you for helping me in getting my storage and for keeping safe.

Sarah is the best to deal with she helped me with my storage need and did a great job very helpful thanks Sarah your where amazing

Great service

This location is a violent nightmare to anyone trying to survive a domestic violence situation in their life. ADDITIONALLY, spare your elderly/disabled loved ones from being blind sided with incompetence and unconstitutional harassment from the regional and current on site manager. They perform at a level that makes one wonder how they're managing to keep their franchise licensing.

We had a last minute move out situation and Sarah at Public Storage was able to quickly assist us and put us in a perfect size storage unit. She was very helpful and gave us great moving tips and advice. She made our storage experience a bliss! She’s truly an angel and would definitely recommend this place to others. Great pricing as well for Clean spacious storage units!

Sara was pretty good service

I really like the facility Sarah the girl that runs it is great and she keeps it super clean and handles business

Sarah y lisa muy amables y buen trato gracias

Was great. Now for whatever reason during the evenings only certain people can enter. A guy opened the gate just in front of me, got out of his car and demanded I use my own code of he would call the cops. For some my legit code does not work in the evening. It was all of 6:45pm. Will be removing my belongings from 10x30 unit by the end of the week. First they raised the rates after 3 months when their own customer service says they raise rates every six months. Now a lock out. Bye will never recommend this place.

Always excellent service when I come here thank you Sarah

I rented here a long time back. I was hesitant to come back because I did not care too much for the manager at the time but I came back because public storage always has a good deal. Well I was pleasantly surprised by the new manager Sarah she is great nothing like the old manager. So to anyone reading my review come on in and see Sarah you will no way be disappointed

had a great experience and tour with Ruby. she explained every thing. was super kind and answered my questions and concerns. taught me how to use the gate and how to lock my storage. i recommend this place especially with their promotions; it’s great!

If I could give this place zero stars I would. This place and the staff are horrible. It's always dirty and smells like urine. But that's not the big issue, I've rented here for about 2 years now and when I moved in i was told my the woman who i signed with that if whenever I needed to move out that i would have a 10 day grace period so that I didn't have to pay full months rent. Now after they've raised rent on me again I can no longer afford to use the unit, for which might I add I was not given proper notice for. No letter nothing. Today I went to pay my bill and saw an alarmingly higher rent. That was my notice. So I called to verify that I had my 10 day window and the ride woman who answered, told me they stopped doing that. She had no interest in helping the cause so I asked for someone higher. She then decided to tell me I'd hear the same thing. I did not ask her for what the next person would say I asked for the number. When I asked for it again and she said okayyy with major attitude. Now for some reason I've called both the boss and her back no one is answering. They should honor an old policy, if the tenant was there before it ended. This place is ridiculous never come here. Dont waste money on it.

Wow I must say good job I can't believe how amazing professional and helpful Sarah is you will have my business thanks Sarah

Sarah was great very knowledgeable and helpful. Always has great customer service when I come into the office.

Great job Sarah you're awesome thank you so much for all your help and understanding and when you call it's like talking to a friend public storage on Knott and Katella that's a place to go!!

After looking at a few different storage sites we found Public Storage had the best value for the size and price we needed. Friendly and helpful staff when we first looked at the unit and then the next day set up with rep Deyanira was quick and easy. Clean, secure premises too.

This place is amazing Sarah was the best help I can ask for

Sara is great to work with always has a smile very welcoming A++

Sarah is always available and helpful and maintains the property well

This place is always clean and shara always has great customer service even though the last time I forgot my keys she kept my keys and gave them to me when I went I suggested you guys coming here

Gary was awesome. Excellent customer services. Thank You So Much !

So far so good, its very easy to get extra room here and they have the best hours and best prices. Sarah was very helpful, Im not going to lie I was stressing out trying to find a good deal. I went to a different location 1st and they found me a better deal just a few minutes down the street. This place is always clean and looks very secure. I got just enough room for all my junk.

Sarah is very helpfull and the storage is very well maintained.

Sara at Public Storage has always been helpful with any issues or concerns that we have with our storage unit. Thank you for being a wonderful property manager and always helping us out!

You need storage come here always helpful and clean. Come visit Sarah

DO NOT RENT HERE, Your storage unit WiLL be broken into, your valuables will be rummaged,they will no let you see the video, they are not responsible or liable for your lost property, BUT you will have to pay for extra fine and fees. You Will have to pay for the damages on the Unit when they themselves break into your Unit. Workers are always 45+ mintues late for work to open and they leave early and close the office between the hours of 4:30 to 5:30 EVERYDAY. I REPEAT, DO NOT RENT HERE.

Sarah was very kind and professional and explained all thinks and also showed the unit available.

Sara a the front desk was a great help. The facility was clean and looked well kept. The staff is very helpful and patient. I would recommend them to friends and family..... Whoop Whoop!

Sarah is the best!! She is very professional, friendly, curious quick and responsive! Thank you Sarah!! 😁👍

Sarah the manager is fantastic. I always make sure I come in when she is working she is so out going, a real people person

This particular location has a loud, shrieking alarm that sounds at all hours of the evening and night. It repeatedly awakens and annoys neighbors and interferes with the quiet enjoyment of their homes. Incredible that such a problem exists in the first place. Do they think that LEO rushes over every time the alarm sounds? Not likely. The only thing they accomplish is complete disturbance of their neighbors.

Nothing fancy, paid for a unit to store some junk a person left at my pad, don't know if they picked it up and don't care as long as it's out of my place!

편리한 장소에 있습니다

Matthew helped me out & he answered all my questions & was extremely helpful

Family owned business,first time using the facility,reasonably priced units I guess,my daughter looked up storage spots and compared prices,this place was lower than most,i have no complaints.

Sarah was amazing. Time efficient and professional I was in and out with all questions answered.

Moving here at Public Storage was amazing it didn't take any time at all Sarah was so helpful and courteous the property is very clean the bathrooms are nice and the storage unit is clean and easy to get to thank you Public Storage employees like that keep customers coming back

Sarah very help ful

My grandmother has a storage unit here. I've been here several times. The facility is very clean and my grandma says it's affordable as well. We have been helped by Sarah on a few occasions and I can't say enough positive things. She's very helpful, kind, informative and very patient with my grandmother. If you're looking for a place that's clean, affordable and has astounding customer service this is it.

Liz helped us very professionally, she has great communication, made process so smooth and quick Thank you Liz for all your help

access and spaces nice and clean. security seems pretty tight with cameras everywhere.

Sarah and Liz they were very helpful and eveything

Staff member Liz at this location was very helpful and patient as I explained my needs. She took the time to listen and show me the best option for my belongings at a very timely manner. Was assisted with friendliness and had a great experience! Would highly recommend to anyone looking for a storage unit.

Hannah was awesome. Thanks

Wow!! What a great experience. Sarah was so helpful and knowledgeable I would recommend this property to anyone looking for storage

Super staff

Sindy was very nice and helpful. She went out of her way to accommodate all of my needs !!!! WONDERFUL employee !!!!! Thanks again. - Kristen

Not too friendly

Can I store items after office hours

I just had a good meeting with one of the best people that I could interact with for a storage facility and her name is Hannah and I thank you for hiring this person keep going with this girl she's got a lot with her to give and show others have a great day

Good place to store your stuff

Hannah and Sara were a big help.

Good job...with friendly smile. Visit Sarah n Hannah

Had the best experience from day one starting with Destiny and going again with Francine. Best girls with very nice attitude smile and professionals. I recommend 100%

Sindy was very helpful and offered me all the things I needed.

Friendly staff Sarah is very helpful and knowledgeable and will recommend this place to all my friends

Todo bien excepto el elevador tienes q poner tu clave para abrirlo y en momentos de prisa es muy fastidioso

Customer service was great. Sarah was very helpful. I highly recommend this place.

Very professional and courteous

Where you can store things

Awesome

Michael was vry helpful, I will recomend this location to all my friends, very kind and exellent service.

Great customer service

Sarah and maria were very helpful,best storage place, ive had

Sarah has great customer service is always friendly and helpful

SARAH IS VERY HELPFUL KIND.

Great place... Great Service... Sarah and Ebony are both very personable and a great help...

Very helpful and friendly. Francine was professional and accommodating. Sarah is always professional!! Thanks guys!

Anayer SARAH ...Excelente servicio todo claro gracias por la atención

Sarah was very nice an helpful!

After paying $200+ a month for a secure storage unit, I went in April to discover rat droppings and damages. I reported it to the person in the office only to be told 'yeah- rats got in that back building about a month ago'. When asked if they were doing anything about it She said 'we turned in a work order and we are waiting for approval to get an exterminator'. I called in May and was told that they problem was taken care of. I just went, and everything I owned os destroyed..., between rats and water damage. In the alley next to my unit it is knee deep with trash from emptying another unit. Of course, there was no one in the office- there rarely is, & the sign says they will return 15 minutes before closing. Nope. I have repeatedly called and asked for the district manager's number, but they can never find it. After seeing this, it appears my only option will be to contact my attorney as well as the local news. They might not want to be on camera, but a few shots inside my unit will say more than they ever could! Oh- the insurance that I have paid thru PS, $13 a month for 6 years will only cover$250 for vermin damage. See more

Awesome prices, better staff. Francine helped us find our storage unit to fit our needs perfectly. If you were to choose public storage, I would recommend this location rather then other locations. UPDATE: For about the past 2 weeks I have been unable to access my storage unit. Either because the elevator is down again for the something time or the stairs are locked. I have talked to the district manager and they said for me to show up during the office hours but as I am at the location currently there is no one here and it says the won't be back for an hour or so and I have already been waiting for 30 minutes. This is unacceptable.

Francine was great and extremely helpful

Francine was a great help with finding the perfect storage unit. Thanks!!!

Francine was very helpful n very nice a good sence of hurmor. We really like Public Storage n it's reasonable n very clean. Thank you for all ur help we really appreciate it.

Francine rules!

Francine really helped my husband get the best deal on the storage. It was very quick and easy for him to get a storage. She explained all options thoroughly and clearly.