Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 2200 E McFadden Ave, Santa Ana, CA
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
One-time $29
admin fee applies.
-
5'x5'Online only price$ 51/mo
Small 5'x5'- ground floor
- inside unit, rollup door
$ 51 /mo $ 68Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 53/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 53 /mo $ 70Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
5'x5'Online only price$ 54/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 54 /mo $ 72Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
4.5'x5'Online only price$ 59/mo
Small 4.5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 59 /mo $ 78Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x5'Online only price$ 66/moSmall 10'x5'- ground floor
- inside unit, rollup door
$ 66 /mo $ 88Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
5'x10'Online only price$ 66/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 66 /mo $ 88Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 73/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 73 /mo $ 97Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x10'Online only price$ 76/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 76 /mo $ 101Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x6'Online only price$ 92/mo
Small 10'x6'- ground floor
- climate controlled
- inside unit, rollup door
$ 92 /mo $ 122Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 100/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 100 /mo $ 133Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x7'Online only price$ 120/mo
Medium 10'x7'- ground floor
- inside unit, rollup door
$ 120 /mo $ 160Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 135/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 135 /mo $ 180Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
7'x10'Online only price$ 138/mo
Medium 7'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 138 /mo $ 183Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x7'Online only price$ 144/mo
Medium 10'x7'- ground floor
- inside unit, rollup door
- near door or elevator
$ 144 /mo $ 192Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x15'Online only price$ 146/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 146 /mo $ 195Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies. -
10'x15'Online only price$ 178/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 178 /mo $ 237Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x14'Online only price$ 193/mo
Large 10'x14'- ground floor
- climate controlled
- inside unit, rollup door
$ 193 /mo $ 257Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
7.5'x10'Online only price$ 196/mo
Medium 7.5'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 196 /mo $ 261Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x20'Online only price$ 278/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 278 /mo $ 370Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x30'Online only price$ 381/moLarge 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
$ 381 /mo $ 508Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x20'Online only price$ 388/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 388 /mo $ 517Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies.
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Self-Storage Near Santa Ana
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Santa Ana Storage Units near the 5 and 55 Freeways
Storage units in Santa Ana can be found near the 5 and 55 Freeways. For climate controlled storage, indoor storage, and outdoor storage in Santa Ana, look no further!
Small Santa Ana Storage Units
Start reclaiming your space with a 5x5 storage unit, perfect for small items like picnic baskets, sports gear, extra luggage, and seasonal clothing.
With Limestone Canyon Regional Park just a short drive away, it's easy to store hiking gear, mountain bikes, and camping supplies in a 5x10 storage unit. Of course, in Southern California you're never too far from the beach, so 5x10 storage units also have room for surf boards, wetsuits, and beach umbrellas when you want some fun in the sun.
Medium Santa Ana Storage Units
Anyone with a busy family knows that space can be a struggle. Our 10x10 storage units can help lighten the load by getting desks, bed frames, dining tables, and appliances out of the way until you need them. 10x10 storage units are also great for anyone who wants to maximize space in a condo, townhome, or apartment.
Large Santa Ana Storage Units
For the largest hauls, our 10x20 storage units can hold five rooms worth of stuff. Whether you need temporary storage for a renovation or move, or something more long term, we've got you covered. This facility also offers a selection of parking spaces to help you get your driveway back.
With the Santa Ana Zoo and Historic Downtown Santa Ana just minutes away, you'll never be bored when you store with us at this location.
Climate Controlled Storage Units in Santa Ana
We offer indoor climate controlled storage units and outdoor storage units at this facility, so you can store your way. For self storage on your schedule, use our eRental program to book a contactless move-in today and say hello to a more organized tomorrow.
We also have plenty of storage units available nearby at Grand Ave andFranklin Ave
At this Santa Ana Public Storage you'll find:
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 698)
Casimiro!!!20/10
My storage was only $31. Those prices are unheard of. Previous living situation had roaches so I was in a rush to get my items out. Thank goodness for these low prices. I called locations out here in LA - guess what? $180
Kiddin me…
Great customer service from Emory! Give the man a raise. He went above and beyond. I arrived right when he was going to go to lunch and still helped me out. Thank you Emory!
THE EMPLOYEES WILL STEAL YOUR BELONGINGS. DO NOT RENT HERE.
I had my deceased father’s belongings here for over 2 years. I get a random call one day that they suspect someone broke into my unit and put a different lock on the unit. The circumstances of everything including entry records were EXTREMELY fishy and the employee we spoke to when it happened was very rude. Apparently there is no entry record of someone coming and going, and only the valuable items were taken within 24 hours of the employees opening up my unit to take photos of my belongings. I was delinquent and my items were about to get auctioned, and I PAID UP TO DATE only to find out that I was ROBBED. What is the logic behind everything being fine for two years and all of a sudden THE DAY they open my storage up to see my belongings, all the valuables go missing. I cannot get a straight answer from anyone and even when they scheduled someone to cut my lock to do inventory, they put it off for WEEKS hoping they could get their story straight. This place is CROOKED and I will be getting legal representation for my father’s belongings.
Casimiro buen servicio al cliente!! 10/10 muy amable muchacho.
Casimiro!!! Best service!!
There’s is literally never anyone at the office! It’s always locked even when it’s supposed to be open. This is very confusing. Where are all the workers at?? There’s been so many times when we need someone or to talk to someone and every single time without fail no one answers the phone or we try and go to the office it’s empty and locked. Terrible place! Absolutely no help ever!
Casimiro!!!
Casimiro best customer service!!! 10/10
Casimiro great help!!! He helped me with the app, so sweet!!!
I recieved great service from Casimiro at public storage he was helpful and kind!!!
Gabby provided excellent service. Thank you.
Casimiro!! He is the best and helpful!
Very nice
Joslyn , kat r the best!!!
Casimiro is so sweet and nice!!!
Casimiro y Jocelyn!! Best customer service and helpful!!!
Casi and Jocelyn were very helpful! :) They answered all my questions and were friendly!
Public Storage hikes the prices every few months. They say it’s a “Market Rate” Which means they will press a button and increase rate as much as you can stand.
Casimiro best customer service!!
Casimiro!!
Mariah was great!!!
You do not get your administration fee back if u get the wrong unit they won't let u get a full refund I came in the same day that I made a reservation for the unit and I only got my $21 back for my luck which I brought my own I didn't even need their paid $30 for a unit I never used I didn't even look into just a heads up to anybody.
I will enter more details later. The main point is the staff are very helpful, pleasant and professional. The points lost are because of the corporate rules of Public Storage. Not satisfied with the company. Access time, pricing, other restrictions. Again, I want to emphasize that the staff are actually the best thing in this place. Although the location is great access can be challenging because of multiple traffic lights in the area. It’s a highly congested area with multiple traffic lights.
This location is the best!! We have had storage units, as a necessity for our business, for 20 years. This property is always maintained and lately especially remarkable by Mariah and Casi. They compliment one another very well and are an asset to your company. Your other employees were good but these two are so proficient, helpful, efficient and incredibly dedicated to your property. Mariah and Casi take pride in the property as if it was their own. Which shows because it is so well maintained. I appreciate their integrity and commitment to your company.
Good customer service with Mariah.. by phone giving information about pricing and wat can be more convenient for what I was storage
Mariah was amazing!!! Will definitely look for her assistance next time i stop by.
Casimiro!!!10\10 asked him for anything, he helped me with the app, a great spanish speaker!!
Casimiro excelente trabajo, el solo en la oficina me ayudo con mi unidad!! 10/10 siempre ayuda en español!!
Casimiro!!!always helping, he is so kind and knows how to explain everything
Casimiro!!
Casimiro!!’
Emory was such a great helper throughout my whole visit trying to rent a place to store my belongings. Emory was very helpful friendly and beyond a great employee at public storage located at McFadden. If you do plan on renting a spot I highly recommend coming to Emory !🤝🏻
Casimiro me ayudo en persona, muy amable muchacho, y me ayudo con la aplicación para ser pagos, excelente servicio!!
Mariah
She is very skilled. We are so happy to find this storage and she as well. ☺️
casimiro is so nice and sweet, always helping out every body at the place
casimiro
Buen servicio económico y segui
Mariah has been exceptionally helpful and knowledgeable regarding renting my unit here in So Cal, as far as size of unit and area in the facility, particularly in regard to my needs for the time and space that I am utilizing.
She has been helpful and courteous when there have been other customers in the office, acknowledging each person and and thanking them for their patience. She has even called me to let me know of closing hours so I do not go over the closing hours…violation.
I’m very appreciative of her excellent customer service and, a side note, the bathrooms have been much cleaner!
They never answered phone calls
Emp- are very rude and disrespectful
Increased your rent over 35 % with not a great answer on why this is happening
Christi and Mariah were such a delight for us. Christi greeted us immediately as we walked in and helped us out with such an amazingly positive and friendly attitude. It was such a quick and easy experience and because of Christi. I wouldn't choose anyone else except Christi to help me out. She was so amazing.
Casimiro el mejor de todos!!
I have been a long-time customer at this facility, which is clean and well-maintained. I went in to make my payment, and Mariah S. gave me courteous, professional service to resolve an issue that I didn’t even know I could get help with. She is aware of a customer’s needs - I watched her give great service to the person in front of me in line. And she made me feel valued as a customer! A+++ for Mariah - she is a credit to Public Storage!
Casimiro!!
Great Service and nice person, Thank you very much Casimiro!!
Mariah was extremely helpful, super professional and still very friendly. The facility is so clean and well kept. Location is easy to find and easy to navigate. Five stars all around!!
Mariah and Casamiro provided excellent customer service. They took their time in explaining the process and gave me a great storage space. I feel that my items are safe and clean while stored.
I hate there automated system i just want to talk to an actual employee there and figure out if there open and it just keeps going in circles and it's frustrating do they not have enough employees that the hours there open they can answer the dang phone
Casimiro he is a hard worker and he is so kind, he helped me with the app!
Casimiro!!
Casimiro he is so kind and helpful!!!
Casimiro
Great professional management service received from MariahProcess completed in less than 30mins. Highly recommend. Thank you.
No one its on the costumer service for long time sometimes I have to wait for a while longer if I need something from the office really bad costumer service
No respect....
Casimiro excelente servicio!!
A millón Star for Casimiro. Such amazing help. He deserve a raise and a Big thank You. He was so busy by himself and Made time to help me, he ido so kind!!
The service was great, thanks to Mariah in Santa Ana who was super helpful. She understood why I was renting a space and offered great insight to help me make a decision on what size and unit to rent. I like that entry codes are individual to each renter and that they have video coverage to insure safety.
Casimiro !!
Casimiro
Casimiro helped me at Irvine location 10/10 customer experience!!
Very nice service and accommodation to my needs!!!
In this location have a mariah , this lady she help You with everything, all the times try to go when mariah is there ahe she got help You with any question or whetever You want for Your next storage
Awesome experience no hassle and Mirna was professional and knowledgeable. Thanks
Mariah is honestly the best. Every time I’m in a buckle she’s there. She dependable and is so in tune with each renter. I wouldn’t be here if it wasn’t for her.
Kaitlin was very helpful she was she was so patient with me while getting 5 units
Very clean facility with great friendly helpful staff. Kaitlin was great and helped me find the right unit for my storage needs.
Casimiro 10/10
Awesome people! Very friendly and helpful. It was my first experience of using storage and Kaitlin helped me out with everything.
I've been here for over 10 years. This is the only storage place I will use. Mariah, Kaitlin, and Casi were all terrifically helpful in getting me the best deal and with any questions I had or needs that I had. To any divisional manager or higher ranking Public Storage folks reading this, give all of them raises and an extra couple days of vacation. :-)
Mariah & Dawn & Katlin have been amazing!! Super helpful and great customer Service! I’ve been using this place for a couple months and I’ve had no problems. Thank you again and will be coming back again! Thanks again Ladies for all the help!
Updated 8/29/24! Mariah made my first rental such an easy experience. Everything was explained to me in detail and I am extremely grateful. Thank you PS for having a great representative to lead this location. Update! 8/29/24!! Mariah help me update my unit to a bigger size and was able to honor the price I saw online. When I came in the unit the already sold but she was able to secure me a unit close to what I was looking for. Mariah you are the reason I will keep coming back you made my life so much easier. Thank you!
Casimiro
A reserved spot online was totally hassle-free and the people in the office were great.
Mariah at the front desk was a lot of help. She gave me a couple options to help me with the situation that I am currently in. It’s nice to have an understanding person that’s willing to help you out. Thank you Casimiro was also helpful as he too helped me out with my two accounts.
Mariah was pleasant and very helpful with my rental process.
Christina made the process so easy. She knew exactly what I needed. 5 stars
Verónica pedro nos atendió bien con buen actitud
Casimiro!!
went in today to try to figure what storage would work best for me. Mariah beyond amazing! She explained the whole process and walked me through my options.
No hay nadie llevo esperando una hora por mi licencia
Encima me insulto me llamo mojado
Be careful with PS in Santa Ana, I moved my furniture in to the unit on Mc Fadden and Village, after 3 months of occupancy PS raised my monthly rent by 40%
Unethical to the MAX
Casimiro best customer service!! Always helping
Mariah is very good job , I lake you help me , thank you !
Cleaner than most however employees there never pick up the phone, even when I went to the location during business hours, the doors were locked and no employees were there. Idk if they are just chillin on work time or why they're not working during business hours but maybe they need to hire more responsible employees
Casimiro he is everywhere always giving a excellent customer service!!
This is a great storage facility. It is always super clean. The staff is amaizing. Suoer helpful and friendly. I leased a new unit today, Alex and Kevin were great. They are a perfect example of how custermoer service should be. It's rare to have good customer service post-covid and what a refreshing experience this was.
Amazing experience! Mariah the manager of this location is GREAT! I received an unbelievable customer experience that I will recommend this business around my family and friends. Ohh by the way, Mariah makes the rent process so easy!
Come and have a GREAT experience!
Amy
Was fantastic very helpful
Amy wad awesome. She walked us through the whole process from reservation to setting up the app etc.. ask for Amy when you go in..
Casimiro me ayudó mucho con mi unidad, es muy amable!! Y profesional !
Amy. Was amazing at this facility thank you Great client service and Jesse ☺️
Amy was a great help assisting in my storage needs. Walked a few units, got me squared away and made sure I got a competitive rate. Awesome help!!
Casimiro!!
6 to 6?
Amy was great she helped a lot I definitely recommend public storage
I love this location!!!...Amy, she was so professional, kind and very helpful. Good job!!!
Amy was a great help made every very easy and understandable for us get her for your help
Amy was amazing in helping us and very informative and sweet...she can help you with any question or concern you may have!
All the locks are the same. My friend got her unit broken into and property stolen and it was evidently an inside job because lock wasn't visibly tampered with. My friend and I and another friend came in today and nobody was there when we needed a dolly. Thank goodness a FedEx man came and carried four boxes out for us. Looks like employees are doing holiday shopping in the storage units. I will be supporting my friend through the whole process. A police report is being filed, hopefully they cooperate without court being required. If you have no other choice but to choose this place please secure your property with an additional lock and take pictures each time you go for documentation.
The insurance they have only covers 5 grand so complete coverage falls on the unit tenants. Unfortunately my friend didn't think this would be something required because theoretically the place is protected but since everyone is packing their audacity this season I recommend having additional insurance.
It is worth noting that the only way to access the units is a QR code/keypad. The locks say on them property of public storage - so they have a master lock for all of them. Unconscionable.
Staff was helpful, especially Amy who gave me a tour, explained everything and answered all the questions that I had about the storage unit and process.
Excelente atención al cliente
Casimiro 10/10
Casimiro me ayudo s descargar el app y actualizarlo
Are raising their prices by 15% every few months
Casimiro
Casimiro me ayudó muy bien y muy amable
Casimiro
I wanted to change parking spots and they made it very simple. It only took 5 minutes to get it done. Very happy with the staff and the clean yard
Jason bueno
Casimiro Best customer service 10/10
Sweet workers, overall good experience
Sbeidy is the best!!!! So very helpful and great customer service!
They charge me for 12 day $290 on the last month.
Convenient location although very congested in rush hour. Staff is professional, helpful and pleasant. Hours are limited.
Sonia
Muy buena atención gracias
Casimiro always helping me beyond with my account, he is so kind!!
Sonia gracias por tu ayuda en la app
Sonia a really great help great customer service
Sonia gave great customer 👍
Update like always Sonia help me log in on my App thank you
Sonia was very sweet and helpful. She was very courteous and caring and immediately took care of my needs. All my questions were answered , customer service at this location is excellent. I really recommend this location. It's very clean and spacious. I am very glad I came here and rented my storage unit.
Gracias Sonia i Sbeydi por su ayuda a rentarme un espacio gracias bonito servicia al cliente buen trabajo
I had a fantastic experience with this Public Storage location. My belongings were safe and secure for an extended period of time. When the time came to move out, the staff were extremely helpful in navigating the process. In particular, Sbeidy and Sonia were knowledgeable and extraordinarily kind, answering questions and helping ensure that my move out went smoothly. Because of my experience at this location, and with these two representatives most recently, I will continue to utilize Public Storage in my next location. I hope I have as great an experience there as I did in Santa Ana.
Thank you Sonia Casi Sbeidy & Jesse for the Great customer service you guys provide to every customer that walks in the office. I see you guys cleaning every day maintane the property clean and safe you guys rock! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Sonia great customer service, really helpful in the rental process was sufficient and fast.
Casi and sonia good team
Casi is the best, kind guy and helpful
Sonia fue tan amable me ayudó con mi unidad en linia I la aplicación gracias Sonia
Sonia. Very helpful and kind when setting up for storage!
Casimiro muy buen servicio
Muy mal porque no hay nadie en la oficina y llevo más de 1 hora esperando y nada pero adentro de la oficina se ve una puerta abierta con una llave puesta ósea que si hay alguien, esto parece una burla a los clientes ya llame a a asistencia pero aún así nada si pudiera le daría menos 10 estrellas -10 pésimo
Friendly service on phone and in person. Easy and efficient access.
Sbeydi was very helpful and very patient!
Sonia I Sbeydi me ayudaron con mi transferencia i mi application muchas gracias mejor servicia de estas damas .
Sonia sbeidy son personas amable buena recomendación
Just want to say sonia was super friendly and helpful really made it super easy thanks 🙏👌
We had to move out of another storage place because our unit got broken into 3 times (Extra Space Storage off Chapman and the 57 freeway, do NOT go there). We have friends who have had units here at Public Storage for over 10 years with no issues, so we decided to check it out. It’s cheaper, safer, and they offer insurance on your unit. Sonia helped us when we came to this location off the 55 freeway and McFadden. She was super super helpful and kind and we really appreciate all her help, highly recommend coming here if you need storage!
Sonia Muchas gracias por ayudarme con mi trasferencia a otro espacio la verda yo ya me iva a ir a rentar en otro lado pero me distes muy bien servicio I aquí sigo rentando en Public storage
A todos les recomiendo que venga a rentar en esta lugar los trabajadores sonia Casi Sbeydi son amables Gracias Sonia 10⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Sonia & Sbeidy were very helpful today. Both had amazing customer service THANK YOU BOTH!
Sonia was very very helpful given the right information about the app and the rental, I recommend anybody to came to her.
Sbeydi y Sonia y Jesse son muy amables y muy Buenos para ayudar y pasientes
Thank you very much Sonia for all your help you are so helpful and so professional. Thanks for the help on renting the space to my son I'm recommending anyone to rent here great customer service sbeydi n Sonia are always walking checking every unit great job girls n Casi 👍
This location is very organized and clean. Kent was fast friendly & efficient.
Gracias Sonia Y Esbeydi por ayudarme a rentar un espacio por un buen precio gracias
This was a horrible experience here at this location, someone broke into my unit, twice, but I had to call the cops because they won't do anything about it. I got blame twice for leaving my carboar when it wasn't me, but the thing is don't they have cameras,. Why don't they look at them before blame someone. That's what I told Kristina the first time and I told the same thing to this other lady, but they both walk away and I thought yeah they know they're wrong. Hope I don't have to come back here at this location never again. I used to be at the location on Red Hill and I never had any problems there. But here at this location everything seems to be wrong.
Sonia and Sbeidy went over and above any expectations to accommodate my mother and myself. We needed a 10 x 30 inside but none were available. They did, however, find us 1 10 x 20 very close to the door. This was not a 1 day ordeal. After going through the paperwork of who was due to vacate and last minute vacates they found this 1 and gave us a call. Their customer service is exceptional, they are very pleasant, patient, knowledgeable and a great representation of your company! Assets for sure! 😃
Gracias Sonia por ayudarme con la reservacion
Pues vine con sonia para rentar un storage y pues me a tendio muy bien muy amable
Gracias por su servicio 😃 sbeydi Amy Sonia buen servicio
Sonia is a fantastic customer service manager
Casi kind and helpful
Sonia & Sbeydi were great help they help me with my rental the app and gave me a promotion too . Thank you lady's great service i would recommend this facility to friends and family
Excelente customer service at the front desk. Sonia and other employees were very helpful and sweet. They sold me a rope, boxes and lock I needed :)
Sonia nos ayudó muchísimo y es una persona muy agradable y amable
Sonia and jessy sbeidy
Very helpful people
Sbeidy y Sonia ofrecen un servicio excelente te ayudan en todo tu proceso para rentar un storage se las recomiendo
Sonia and Jonathan help me a lot with my move out great people and had property clean thanks
SONIA BUEN CERVICIO.
I made an online reservation and I spoke on the phone multiple times with employees to confirm the move in date. The night before I go there and it turns out that they don’t have my storage space available. Even though he said they have multiple 10x15 units and that they would not honor the online price I reserved it at. It’s a scam. They lure you with a low online price but when you get there in person they quote you something else entirely. Save yourself the hassle. The corporate care line is no help either.
Sbeidy and Sonia was very helpful with renting a unit, they answered all the question that I had. Thank you!!
sonia great helper
Casimiro was vert kind and so helpful thank you
This is my first time buying auction from public storage at 22 freeway and mcfadden and I was amazed how people are there, Sonia and casi are very good at customer service, place is Xtra clean. I know almost all storage around that area and there is no one like this. Congrats to whom ever hire those amazing guys
Good service. Sonia and Casi helped me a lot.
SONIA ME AYUDO MUCHO EN MI PAGO GRACIAS SONIA.
Nice service Sonia
"Mathew was very helpful"
I have to update this since Mathew made me write this review and never gave me the promotion of one month for one dollar.
Al principio te tratan bien te dan una renta media pero luego te aumentan mucho en tu bill 💸 no te ayuda mucho tener un storage aquí ya que te aumentan siempre no poco a mi me aumentaron más de $100 en este año 😓
Kat muy bien todo muy profesional
Me ayudo en todo muy profesional
casi miro buen servicio
Casimiro
Que persona más despota me toco nada de amable le pregunte por los precios que carro 210 no pues wow
Kat helped me out. Made it easy and fast to get a unit
This location is awful. It smells musty the second you walk in. “Customer service” is a joke and they act like they are doing you a favor to unlock a dolly. They have no trash cans but will fine you $1,000 for leaving any trash. No prorated rent if moving out in the middle of a month.
Crear customer service, thank veronica
Very accommodating!
Marco thanks for the help and for answering all my questions.
0 Stars…….,
0 stars.......Be aware!!!! Someone broke into our storage. We were not notified till days later, Kat (claims she was the manager) and staff claims they do a lock check every day, all Kat kept telling us is she was not working the day before, however our storage neighbor said they seen our lock missing Days before we were contacted about the incident!! Your items are not safe here!! Keep in mind people can climb up top and look in your storage unit to see what you have inside because of the BS chicken wire Move out as soon as possible!!! They are not helpful whatsoever!!!! *police reports have been and also suggested this could have been an inside job!!!!!!!
Great service, thank you kat for everything.
Muy buena atención señoritas,Kat y Dalia
Kat
Been here for years - the location is well maintained and I don't have any complaints. Had one issue come up and Kat was extremely helpful in getting it resolved quickly - I will continue to rent here!
Buenos precios
Clean, staff is friendly
Exelentes storage
we payed for our storage a lil late and they still tried to action our locker we wanted to get our stuff out n said we needed to buy a new lock after they broke ours worse service and they try so hard to up sale dont recommend
Thanks Kat for helping us!
Went to make a payment and had a billing issue but luckily for me Sonia was at the front desk ready to help. She was polite, helpful and quickly resolved the issue. I highly recommend this place :)
this public storage helped me out a lot today gave me a great deal on a 9x10 thanks kay for your great service
Kat was great! 100% satisfied!!
Kat is awesome!!!
Sonia was super helpful, this is first time I am leasing storage and overall experience was very good. Facility is good and I saw they were even cleaning it when visited first time.
Kat was very helpful and answered all the questions that I needed to know
Exelent
Very helpful and nice
Great service. Kat was very helpful and explained everything very well.
My debit card information got Stole and I called the company put a voicemail send them email to give them my new card information for Automatic payment , nobody never call back to me customer service is very bad in this location unfortunately I did phone payment I got charged $15 extra for doing phone payment , I’m very unhappy with the situation
Buen servicio amabilidad y buen precio. Me atendió Sonia Hundo
Sonia & Sbeidy were the best, they were able to help me out, with a storage unit REALLY REALLY Kind !
Public Storage has a weird reservation policy so I was not able to get the unit I reserved. Luckily Sonia and Sbeidy were able to get me a really good deal! They were more than helpful. Totally cool workers
They’re professional yet funny! I’m glad I chose this location.
Kat was awesome friendly, communicative and very helpful and most of all very professional great customer service the process was quick and easy in and out thanks Kat.
Casi up buen servicio muy limpio bueno lo recomiendo.
Kat and Jonathon were amazing! They made the entire experience seamless.
Kathryn
I went into your office early this month to reserve a storage space. I was assisted by Christina who was very professional and helpful. She explained your policies and answered all my questions. I will be moving my things into my storage this week and I hope the service I get is just as good.
SONIA me atendio muy bien exelente trabajadora
Kathryn was super helpful showing me the unit and explaining the process, it was a lot easier than I expected. The unit was also super clean :)
My Spanish Apple store it was awesome Christina was awesome customer service five star and Marco was awesome also you know I just set it on the computer and not do anything but if you’re awesome at it you know you know thank you guys you know it was great and yes I recommend everybody public storage
Christina and Marco were so sweet they help me so much. Thanks you
Gracias Marco por tu gran servicio y por ser rápido.
Best storage experience I’ve had . The management was extremely helpful and knowledgeable.store your stuff here you won’t regret it . The locker we chose was perfect for our needs .over all my experience was great, it was clean and well kept friendly and very professional I was helped by CHRISTINA , kind and very sincere she was an amazing help to my move in to the unit she made it a none stressful move if you need a unit go here and definitely ask for Christina .
I would give this company negative stars if that was an option. Sure the people at the front desk are nice and courteous. But the company is terrible in their business practices.
I went to a Public Storage facility down the road from this location. My "new" unit was so disgusting and smelly I told them I was not going to leave my belonging there. They still charged me a move in fee and first months rent. It took months of me calling and calling the regional manager to get a partial refund. This location is raising my rent almost 20% every six months. And they have had break-ins and theft. Sometimes Public Storage doesn't even have the good faith of calling their tenants to let them know their unit was broken into. This business is on par with tow companies.
Christina was very helpful. She is very kind and I appreciate her helping me. Thanks girl
Christina was amazing. She explained everything to me. She is very nice
Christina was polite and helpful! she help with the issues I had. They should hire more people like her. Thank you Christina.
Marco excellent service
I very recently had to rent a larger unit at P.S. to accommodate my things . I would like comment how helpful the staff and especially Christina has been helping me with the transfer. She was very professional , kind and always had a smile. I would recommend this Public Storage location to my friends when they are in need of a storage solution.
My first time renting a storage unit and I have to say it’s not as scary as I thought it would be! Or maybe Christina at the Mc Fadden location was super helpful and made it seamless. Hehe
This place is ridiculous. I was evicted for leaving the property twice after 6pm and then when I attempted to ask for them to do a courtesy lock cut so that i may remove my items it the took over a month to do so and still they expected me to pay for each month that went by before cutting the lock . The only way I was able to remove the items from the property was if i payed those months that they waiting for the lock to be cut off and not only that but also put my space up for auction because i refuse to pay for the months that my property was there because even though if i would have kept up with the monthly payments i would still have to remove my items from the unit. Basically they are keeping my things from me even though it was not my fault that it took them 2 months to get the lock cut off. Is theft? Or am i wrong?
I had an awesome experience during my visit here. I was already stressed about moving and the sweet staff Christina helped me make this part of the process go smoothly and answered all my questions clearly. Thanks so much Christina!!
Moving my mom from Colorado was indeed a trying time she is still trying to understand how to do things online and getting her storage needs taken care of is a blessing for me and allott of hard work and driving, I want to personally thank Christina for her help in straightening out the issues we had you made my day thank you, also Go Rams beat dem winers 😛 have a wonderful day Christina.
Desmodlnd was very helpful today, I had a great experience.
Went in to Switch to a smaller unit today Casie helped me out he was very helpful and made it quick and easy and answered all my questions. Excellent Service Thx.
Christina and Casi are so nice!
Very good experience here!
This location gets a five star because of a worker named Christina she is nice and very helpful to the customers and I recommend going to this spot
Great attitude. Positive person. very friendly and explained everything Thank you Christina for all your help.
CHRISTINA WAS GREAT!😍 LOCATION WAS CLEAN AND ORGANIZED!
Christina and Desmond are such helpful individuals who made my hectic trip an ease with such great customer service!
I had a good experience coming here. They were pretty busy but Desmond was very helpful and made everything very fast and easy to understand as this is my first time renting a storage. Thank you very much!
Came in to get a few things from my unit…and need to get my code cause I forgot what my code was so came to the office where I was helped by Christina! She was super nice and helped me with no problem….Thank You Christina for all ur Help!
I love public storage, but the prices have gone up tremendously.... our manager Christina we worked with today, is fantastic, she helped us with our paperwork and rental agreement. And we got a good deal on our insurance
Christina is a distinguished and beautiful employee and is kind to customers, she deserves to deal with her, Thanks so much
Desmond excelent customer service. Great, attitude, professional, friendly and patient.
Helpful staff and nice modern units.