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Address

14861 Franklin Ave
Tustin, CA 92780

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

657-622-0712

657-622-0712

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 5:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

657-622-0712

657-622-0712

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 5:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 42/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Upstairs/stairs
    $ 42/mo $53
    Online only price
    $1 first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 44/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 44/mo $55
    Online only price
    50% off first month rent

    No Obligation

  • New

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    5'x10'
    Online only price
    $ 81/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 81/mo $101
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 82/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Upstairs/stairs
    $ 82/mo $103
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 85/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 85/mo $106
    Online only price
    50% off first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 166/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 166/mo $208
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 198/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 198/mo $248
    Online only price
    $1 first month rent

    No Obligation

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    10'x20'
    Online only price
    $ 251/mo
    Online only price
    50% off first month rent
    Parking 10'x20'
    • Uncovered parking
    $ 251/mo $313
    Online only price
    50% off first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
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    10'x20'
    Online only price
    $ 271/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 271/mo $339
    Online only price
    50% off first month rent

    No Obligation

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    10'x30'
    Online only price
    $ 409/mo
    Online only price
    50% off first month rent
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 409/mo $512
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Tustin Storage Units near the I-5 Freeway

Home to one of the last surviving orange groves in the county, Tustin also is home to a convenient Public Storage on Franklin Avenue. The Orange County storage facility near Jamboree Road and the Interstate 5 Freeway has more than 550 indoor and outdoor storage units to serve the growing Southern California town.
Parking problems? This location has rentable parking spaces and 60 car storage units. Space problems? This property has units as large as 10-feet-by-30-feet to help make more room at home.
This location has a password-powered gate for anyone searching for storage in the 92780 zip code.
This facility has plenty of space for millennials who moved into trendy apartments by The Market Place, and expanding families looking to clear out some space in their Old Town Tustin homes.
It is also close to Irvine and Santa Ana and near the I-5, 405 and 55 freeways and John Wayne Airport
Amenities
  • Outdoor, drive-up units available
  • Small, medium, large and extra-large storage
  • Carts for customer use
  • Electric gate restricts access
  • Moving materials available for purchase

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 416)

September 26, 2023
Google Public Storage Mike Timofeev
Great service from Miriam!
September 14, 2023
Google Public Storage Lidia Scarlette Juarez
Such great customer service. Chris Lee was a great help and got me situated with my rental lease. I have been renting for a year and a half now almost and looking forward to staying a bit longer
August 29, 2023
Google Public Storage Vanessa Velasquez
Shout out to Miriam!! Excellent service, super friendly and helpful! If I could give 6 stars I would. She's perfect for the job and knows how to treat customers. Thanks for everything Miriam!!
August 25, 2023
Google Public Storage George Galindo
Miriam was great help really appreciate the service here highly recommend this drive up location!
August 14, 2023
Google Public Storage Edith Lima
Merium is the best property manager!! She is well knowledgeable and attentive to every customer. Her work ethics are very much appreciated! 💕
August 1, 2023
Google Public Storage Ali
Miriam the manager was really helpful
July 26, 2023
Google Public Storage Nedelyn Perry
Customer service was on poont! Very helpful & knowledgeable
July 22, 2023
Google Public Storage Oscar Jarquin
Miriam and Ana had been really helpful
July 16, 2023
Google Public Storage Arthur
Great management, has helped when in need. Would highly recommend this storage.
July 5, 2023
Google Public Storage Jake S.
Miriam, the location manager is very competent and friendly. She provided the answer to all questions I have. Also the property is very clean. Thank you.
June 16, 2023
Google Public Storage Willie chang
June 12, 2023
Google Public Storage Stefani Tour
Sonia was very efficient and also was very helpful and knowledgeable, she answered all questions and kept her promises.
June 1, 2023
Google Public Storage Renato Facundo
Miriam is great awesome service
May 30, 2023
Google Public Storage Taylor Schwilke
May 24, 2023
Google Public Storage Wilton Quintero
Miriam was great help highly recommend this location
May 16, 2023
Google Public Storage Martha Padilla
Very clean property and the manager Miriam was great help. Very professional, highly recommended this location!!
April 20, 2023
Google Public Storage Demitry K
Miriam was great! Gave us convenient access to storage. Huge thanks!
April 14, 2023
Google Public Storage Sarah Pelleriti
Very nice and clean facility. Miriam was a great help in showing me the unit and very professional.
April 12, 2023
Google Public Storage aight
Loved it!! Miriam did such an amazing job! Was very happy with what I received.
April 11, 2023
Google Public Storage Greaser Productions
Overall I had a great experience! Service was great and I was able to get a storage room fast. I’m leaving for the navy and Miriam was able to get me situated with moving all my belongings. Would highly recommend this place to anyone.
March 19, 2023
Google Public Storage Heather Stern
Had out trailer parked here and also have a storage unit. Always received excellent customer service from very friendly and helpful employees. They even helped us in a bind when we had a moving emergency and needed a storage unit at the last minute!
March 16, 2023
Google Public Storage wesley sinclair
I recently started to use Public Storage in Tustin, and I am glad I did! The manager, Miriam, was incredibly helpful and accommodating. She went out of her way to make sure I had the best experience possible. I would highly recommend this Public Storage to anyone looking for the best rates in town and a secure, easy to access storage solution. The facility is clean and well maintained, and the customer service is top notch.
March 14, 2023
Google Public Storage David Yil
The staff is very nice ,Maneger very helpful but even I stayed less then 60 days ,they charged me 90 day ..They should change this policy ..Now I have to pay another 1 month where is they are probably rent it some one as soon as I left ..I know what they do legal but not fair…
March 2, 2023
Google Public Storage Angel Lopez
I showed up looking for a storage and David at the front office helped me so much and answered any questions I had. Great service!
March 2, 2023
Google Public Storage Sharon Birchler
David was the most comfortable and kindest I could have asked for. very patient with this old lady.
February 28, 2023
Google Public Storage Joe Hernandez
Had a great experience renting at this location. Staff is very helpful from beginning to end. Miriam is super nice and very helpful. Nothing but good things to say about this location.
February 28, 2023
Google Public Storage Luis salas
Kent the manger is very helpful and friendly
February 28, 2023
Google Public Storage james morris
Miriam provided exceptional superior service!!
February 27, 2023
Google Public Storage Jay Zhang
Great storage unit. Awesome customer Service! Thank you! Will definitely use again.
February 27, 2023
Google Public Storage Brandon Wells
Ashley and Miriam you guys rock!!!
February 27, 2023
Google Public Storage Alondra Gurrola
I usually don’t leave reviews but my past couple of experiences at several Public Storage facilities in the area have made me feel like, wow OKK !! Why didn’t I know about them before ? I say that because literally all 3 of the managers at the different locations in the area have been so helpful! They have explained very clearly the entire process and benefits like the app & I know it can be a pain to move or store for your business, but seriously they make it a pretty great experience when it comes to storing! I just want to say thank you so much to Miriam for being so outgoing, helpful and just looks like an awesome part of your company and just knows the business!!!
January 29, 2023
Google Public Storage Joe Torres
Great professional service provided by the manager she was Fantastic Thank you!
January 12, 2023
Google Public Storage Heather Vaughn
Miriam is the best! My first time renting with them (business use). She is very knowledgeable and has been a dream. Even helped me when I messed up and got my door stuck. Thanks, Miriam!
January 10, 2023
Google Public Storage Dav Yıl
Today Miriam helped me ,She is very friendly and helpful.. Thank you 🙏
December 26, 2022
Google Public Storage John Islam
December 24, 2022
Google Public Storage Joel Sanz
Just wanted to stop by and thank the Manager Miriam and PS for making my moms move in to her space super easy! She was confused on how the whole process worked. Miriam’s very inviting and knowledgeable, she explained everything and got us our unit. My mom was happy it wasn’t stressful like she thought it was going to be, will definitely be recommending to anyone in need of storage ! :)
December 18, 2022
Google Public Storage Ellen Kim
I registered for a space via online Sunday, & I spoke to a rep in the office to make sure I can go in that day. & the rep said the the lock deposit would be refunded since I had my own lock. & she said that she would be there around 3 pm. So I went there around 3 pm, but the office was locked & no one was there. I called & left 2 messages to the office, but no one came or called me back after waiting for 30 min. So I called the headquarter ph# & cancelled the registration that day since I could not get into the storage, & I was told it would be refunded in 1 week after speaking to 2 reps at that headquarter office. But I got a call message from the local office next day with saying I had to call another 866 ph# to get a refund. So I called that ph# & was told I could not get any refund after speaking to 3 people at that ph#. & I have not received any refund except the lock deposit $20. The main problem is there's no one is taking responsibility there, but I was getting running around. Don't go there!
November 30, 2022
Google Public Storage Polo A Go Go
The place was great. The directions were way off on Google maps
November 29, 2022
Google Public Storage John C
Miriam at the location is what makes this location! She is always so friendly, helpful and always has a smile.
November 29, 2022
Google Public Storage Daniel Orfao
November 27, 2022
Google Public Storage Amin Salek
Miriam was really helpful when I needed her help. I definitely recommend this storage.
November 23, 2022
Google Public Storage monique francis
Omg Miriam was so sweet and kind she walks around every morning with a smile on her face and friendly wished us a happy holidays and offered us water that was so nice of her. Thank you for such great customer service.
October 31, 2022
Google Public Storage Spencer Chamberlain
They were professional and friendly
October 25, 2022
Google Public Storage Michael
Miriam was very professional, polite and helpful in renting my space. The neighborhood feels safe and the property is very neat and clean. Overall A+ experience thank you!
October 19, 2022
Public Storage stephen mccrystal
How late can we get to our units
September 8, 2022
Google Public Storage Jennifer Silveri
Public Storage on Franklin has been a great experience for our family. The location is secure and feels very safe to visit. We closed our unit recently after storing our Mother’s things over multiple years. Our thanks to all the professional employees we’ve encountered. Lastly, thank you to Miriam as she went above and beyond looking out for us on August 31st so we could close out the unit.
August 19, 2022
Google Public Storage Colleen Clark
Public Storage always on the cutting edge of their business. An app to open the gate without having to get out and punch in a code. Whattttt?!!!! But today, I witnessed the manager, Miriam wiping down the key pad for the old schoolers like me, who still use it. I couldn't believe my eyes as I was just thinking the other day about how many people touch that key pad, she really blew my mind with that. Thanks Miriam for doing a great job and knowing it's the little stuff that counts. Always a good experience with Public Storage personnel.
July 13, 2022
Google Public Storage T.J Maxxx
Mirriam is so nice and thoughtful, she answered all my questions clearly. thank you for your help.
July 11, 2022
Google Public Storage nancee britton
Miriam was very helpful with renting our space
July 11, 2022
Google Public Storage KT
Public storage on Franklin in Tustin was a great experience manager Scott was wonderful to work with highly recommend this place thank you
June 28, 2022
Google Public Storage Christina Lopez
Thanks Scott for helping me get the spaces I needed! Needing storage ASAP and Scott went above and beyond to make sure I got exactly what I needed. Facility is clean and well maintained. Will be using this facility for many more jobs to come! Thanks!
May 30, 2022
Google Public Storage analog analog
Scott responded very kindly to me, who is not good at speaking English.
May 23, 2022
Google Public Storage Cinthia Marumoto
So far so good! First time using a storage facility. Pretty easy setting it up online, but needed help once we physically found our unit. Thank goodness Scott, the manager, saw us and was ready to help. Super easy access once he showed us what to do. He’s on site from 9:30 to 6:00, which makes it nice there’s somebody available. Really clean space and clean facility. Love the app where we can open the gate for entry/leaving without exiting our vehicle. Thanks Scott for being so helpful and answering our questions! Super professional.
May 22, 2022
Google Public Storage J Valencia
Super helpful! We got a personal orientation to the facility, and help with every aspect I had questions about. Great facility, and fantastic service. Highly recommended.
May 21, 2022
Google Public Storage Joce Oseguera
Scott is a great manager. I always see him walking around making sure that the property is locked and secure.
May 20, 2022
Google Public Storage Berubeswagos “Berubeswagos”
Scott was very helpful and flexible with moving our inventory
April 25, 2022
Google Public Storage Ron Dethloff
Front desk has always been helpful and responsive. Fair rates for each size space. Appears secure, no signs of vandalism. Well kept property. Scott has been very helpful
April 25, 2022
Google Public Storage Mark Hoffman
This public storage is in a clean, safe neighborhood. I immediately felt safe leaving my property there. The manager, Scott, was just incredible. Really polite, patient and informative. I had so many questions and concerns, and he just went above and beyond to make me feel comfortable. I couldn't have been happier with this place and the service.
April 19, 2022
Google Public Storage Titan Baron
Scott the manager made the rental process a snap. The facility had just what I needed and the whole process took less than 30 min. Thanks Scott great job.
March 14, 2022
Google Public Storage george edison
Fantastic service from Scott, the manager, who was very friendly and extremely helpful. Answered any and all questions and gave us confidence in the security of our belongings. Very much appreciated his help!
February 25, 2022
Google Public Storage Patricia Carrasco
I needed a unit right away and the manager Scott was very helpful and professional. He followed up on my phone calls and answered any questions I had. This location has drive up access only, which is exactly what I was looking for.
February 22, 2022
Google Public Storage bobby favaro
Latisha provided me with great,fast service I thank her
February 18, 2022
Google Public Storage SHANDY RAY
This Public Storage location has provided a wonderful place to store our possessions. It is safe and clean and has always had very helpful employees throughout our years of renting. We recently acquired an additional unit. Scott graciously attended to all our needs. He was very pleasant and he tackled all our questions with informed answers. He seems eager and motivated to make this location even better with his attention to details (ie: new ropes for the units), excellent customer care and genuine friendliness. Public Storage is lucky to have him as an employee!
January 31, 2022
Google Public Storage John Coakley
Latisha coordinated my site visit and was very professional and had a wonderful personality. The storage site was spotless and it made me very comfortable to rent an RV parking space for my new travel trailer. I highly recommend this facility and appreciate the helpfulness, efficiency, and professionalism of Latisha.
January 28, 2022
Google Public Storage K Schmidt
Amazing service! Easy to navigate and move in.
January 6, 2022
Google Public Storage bryan baez
Quick and easy and very nice. I would definitely recommend coming here
January 4, 2022
Google Public Storage Gordon Copeland
This is a huge facility. I was having serious issues until I found Scott. Scott helped me navigate to my storage and was sincere and extremely helpful. He remembered my name and gave me clear and easy instructions to follow. Scott provided excellent customer service and made me feel welcomed. I would recommend storing at this facility solely on the excellent customer service I received from Scott. Please eithe promote this man or give him a raise, otherwise I will hire him!!! Good luck Scott- your the best!!!
December 21, 2021
Google Public Storage Adrienne Hatch
This was the worst experience my mother and I had. The first day we moved in, there was no manager on site, although Open Hours were posted. We were told we could get insurance for the unit on site the day of move-in. We had questions and could not get a human being, even from the phone # on the sign on the office. We needed to rent a 2nd unit, which was available there, but when I finally got a human on the phone, He told me I could only rent online. I had to call 5 times in order to get a human being on the phone to ask a question. Then, the rope on the unit disintegrated and fell apart, and made it extremely difficult to open. The door seemed very rigid and didn't glide well to open. The 2nd unit we rented had painters tape and paint all over it so we got paint all over our hands and shoes. That one was very hard to get into even just to open the door and access the unit. And today, I've been trying to get a human being on the phone about my account online and my app, and once again, it took me 2 times to get someone on the phone ( no one answered on site), and all she did was transfer me to the site manager, which is NEVER in and NEVER answers the phone. My account online does not show both my units on it; only 1. Why? So, it's a lost-lose situation in dealing with Public Storage if you need to call and ask a human being a question. Absolutely horrible experience.
December 4, 2021
Google Public Storage Nelly Rico
I came to the office i need help Jacob explain to me easy Way fix my App to start working again thank you.
November 30, 2021
Google Public Storage Frank Zarate
November 28, 2021
Google Public Storage Ridvan Bruss
Such an easy and straightforward experience; clean facility, but specifically, great help. Latisha was quick, knew her stuff, and very positive- I wish she ran the show everywhere!
November 10, 2021
Google Public Storage Ted Lai
Jacob is awesome , friendly and funny ! Give him raise !!
November 6, 2021
Google Public Storage Rissa Ava
Jacob was really helpful and informative. Great Customer service!
November 6, 2021
Google Public Storage Marco Aguirre
Jacob was extremely helpful, and provided me with a high level of service. He took the time to understand my needs and offer me options.
October 29, 2021
Google Public Storage Darlene Plummer
Leticia, "Thank you" so much for the good news. Your help is really appreciated! Go see Leticia for all your storage needs. She will take care of you. She is friendly, professional and knowledgeable. Thank you again Leticia!
October 27, 2021
Google Public Storage hm hope
October 27, 2021
Google Public Storage Scarenz _23
Really great service for my first time at public storage thanks to Jacob 🤙🏽
October 25, 2021
Google Public Storage jose garcia
I was moving out today and it was bad weather it was raining so hard.I kept getting out my car to open the gate,Jacob came out from the office and show me the app now I don’t need get off thank you!! So helpful with the customer service
October 23, 2021
Google Public Storage Mazen M.
We’re humbled by the great services provided. Very friendly staff. Keep up the great work, Latisha.
October 22, 2021
Google Public Storage Roy Facundo
The staff was really helpful. Latisha helped out and was extremely nice.
October 19, 2021
Google Public Storage Qianyi Sha
Service is excellent, facality is well managed, managers are super friendly and helpful!
October 17, 2021
Google Public Storage prasanna kumaar
October 15, 2021
Google Public Storage Will Sidner
Leticia was extremely friendly, helpful and professional. Easy location to access and they're all ground level units which is rare. Highly recommend utilizing for storage needs.
September 30, 2021
Google Public Storage Jennifer Trujillo
I went to vacant my unit ,it was such an easy & fast process how Jacob explained was so efficient. For sure Im one happy customer, I would recommend Public Storage to my family and friends.
September 30, 2021
Google Public Storage Susan Ross
September 21, 2021
Google Public Storage Stacie
Convenient, good customer service, easy to access, secure. The property manager, Miriam, is hard working and available. I saw her outside maintaining the property in the heat! I was impressed. Nice service. Thank you.
September 12, 2021
Google Public Storage Barbara Key
MIRIAM WAS SO VERY NICE SHE WAS absolutely patient with me and helped me through the entire process. She even stayed past her time to leave so we would not be inconvenienced.
September 12, 2021
Google Public Storage Trevor Riehs
Very helpful staff who stayed passed her shift to help out storing our trailer!! Highly recommend great customer service!!
September 11, 2021
Google Public Storage Sam Yang
Great
September 9, 2021
Google Public Storage xue zhong
August 1, 2021
Google Public Storage Marco Gutierrez
Miriam was a great help, and a great location.
July 24, 2021
Google Public Storage Yvette Camarillo
Miriam, she help me out. Thank u good job
July 11, 2021
Google Public Storage Nooshin Daftari
I love Miriam she was very nice and helpful. She help explain everything and was very knowledgeable and will be renting with public storage now. I will recommend Miriam and her property to all my friends and family. Thank you public storage for having such an amazing employee.
June 29, 2021
Google Public Storage Phillip Mamatas
Miriam was a joy to work with If all your employees are as informative and dedicated like her, Public Storage is on a the right track Thanks again Phillip Mamatas A future client
June 26, 2021
Google Public Storage Latevia Santiago
Miriam, has excellent interpersonal skills. Fantastic customer Service!
June 23, 2021
Google Public Storage Gabriela Montiel
Miriam was such a great help, she helped me to pick the right size storage for my recent move. Thank you! :)
June 20, 2021
Google Public Storage Leslie Newell
Miriam was an absolute pleasure to work with. She went above and beyond to help problem solve and find me a storage solution.
June 15, 2021
Google Public Storage Samuel Kim
Miriam
May 31, 2021
Google Public Storage Henry Wallace
Thanks for the great service and I will recommend this facility over others closer to my home. Miriam is a top notch manager!!!
May 28, 2021
Google Public Storage Steven H
May 15, 2021
Google Public Storage Andrea Arciga
Miriam made it happen for me. I drove up knowing it would be unlikely I would find the size I needed and she made it happen! Rented here before and I can see it’s much nicer now. Super cool manager. Has this property running smoothly.
May 11, 2021
Google Public Storage Michelle Marquez
Miriam, was very helpful! Courtious and friendly!
May 9, 2021
Google Public Storage E. Man
Great service. I am very happy with Miriam help. Very friendly
May 9, 2021
Google Public Storage Brandon Leu
May 4, 2021
Google Public Storage Aaron Melendez
May 3, 2021
Google Public Storage DH Games
Nice hidden location with low traffic. I didn’t even know it was there until I did a google search near me. Looks clean and well kept. Miriam was super helpful and friendly. She made everything clear so there was no confusion. Did most of my info online, so I was in and out in under 10 minutes. Great experience!
May 3, 2021
Google Public Storage Hannah Park
May 1, 2021
Google Public Storage Edgar Casasola
Miriam sela ganó
April 26, 2021
Google Public Storage Giannina Gonzalez
April 25, 2021
Google Public Storage Jake Choi
Miriam is wonderful- She made every steps of renting the storage space so easy. Communicative, responsive, friendly and helpful!!
April 21, 2021
Google Public Storage Marycarmen De León
Soy nueva en el lugar, pero estoy muy satisfecha por el servicio al cliente ya que Miriam es excelente en lo que hace, resuelve las dudas, habla español, es muy atenta y amigable. Gracias 🙂 Miriam por tu amabilidad...
April 11, 2021
Google Public Storage OCM Brand
Miriam was so helpful getting our storage unit. She went above and beyond to help us out. The storage unit is nice and spacious and feels very safe.
April 7, 2021
Google Public Storage Christine Ustick
Friendly and fast service!
March 26, 2021
Google Public Storage Angel Santos
It was OK
March 12, 2021
Google Public Storage Fidel Jaimes
Britany. C help me sit up the app and was friendly and kind we need more people like her in public storage.
March 6, 2021
Google Public Storage Jay jay Jimenez
I went today because I needed to find a storage for my work stuff ASAP needed to get the stuff out britany was extremely friendly and just has a great energy! I had a lot of questions and she just answered them ! Went out of her way to show me the space and She helped me find a perfect one not to expensive !! I recommend this place for a storage place ! Very clean !!
March 4, 2021
Google Public Storage Danny Keefer
Miriam was excellent, excellent, excellent!!! Made everything super easy for this old guy and many packing supplies.
February 2, 2021
Google Public Storage Mark Lim
All 1 floor - drive up units. Very convenient. Miriam the property manager was super polite & A+ on customer service. Prices were great.
January 21, 2021
Google Public Storage Darbi Carrasco
January 21, 2021
Google Public Storage Cliff Powers
Very good facility. Well maintained and run and secure. Easy access off the 5. Miriam was especially helpful and professional and always friendly with a ready smile! Highly recommend you contact her for your storage needs.
January 3, 2021
Google Public Storage Ana Duenas
The Property Is Clean & secure which is exactly what I needed, Britany was really helpful when I showed up to the property in showing me different options and getting me the perfect size unit. Also the Property Manager Miriam had such a great attitude and very well spoken when it came to answering my questions !
January 2, 2021
Google Public Storage Craig Murphy
Miriam (property manager) was professional, proficient and so polite. I was really impressed with Miriam and am so happy I was able to secure storage with them giving me peace of mind. Thank you Miriam!
December 22, 2020
Google Public Storage Ismail Hakki Batum
December 15, 2020
Google Public Storage Genevieve Lara
Miriam at the public storage on Franklin ave was so helpful and answered all my questions. She’s so upbeat and positive and if I could give 10 stars I would!
December 9, 2020
Google Public Storage Sierra Vega
Miriam is fantastic! She helped me get the best deal possible and in the right unit. It is worth storing here just for her!
December 5, 2020
Google Public Storage Jasmine Swain
Public Storage is great Marion is a very helpful her property is clean and she is very attentive to her customers and she has been very helpful to me!! This is the best and most easy-to-use public storage. Everything is available and you will be able to rest with ease knowing your belongings are safe at this property!! Thanks again Marian HAPPY HOLIDAYS
November 24, 2020
Google Public Storage Amy Slahetka
Miriam was so helpful with a tricky lock situation tonight. She's amazing!
November 19, 2020
Google Public Storage Sean Miller
Great facility and service from Miriam who helped completing paperwork online!
November 17, 2020
Google Public Storage Shangyi Huang
The property manager Miriam is super friendly and helpful. Great experience!
November 5, 2020
Google Public Storage Alan Duenas
Always nice and clean when I show up. Property manager does a great job
November 3, 2020
Google Public Storage Shawn Paxton
October 21, 2020
Google Public Storage Ramiro Torres
September 30, 2020
Google Public Storage Jess Pedroza
Miriam is amazing
September 13, 2020
Google Public Storage S. Thayer
This location is ideal for the area and the staff there are amazing...
September 12, 2020
Google Public Storage Nicky
so disappointed they wanted to raise my rent after 4 months. Office requested a DM approval to keep a customer. The decision was do not keep customer increase was only 5 dollars. Gave my notice. Never again Public Storage!!
September 8, 2020
Google Public Storage Scott Foster
Miriam was very helpful and made the process super fast and easy. Would definitely recommend if you need to store items.
September 7, 2020
Google Public Storage mackenzie sotelo
Miriam made it fast and easy for us to rent our storage place! Best customer service ever!
September 4, 2020
Google Public Storage Mary Kang
Miriam help me with a second space she is great, thank so much!!
July 31, 2020
Google Public Storage Daniela Diaz
Miriam me dio un servicio de cliente excelente y es muy amable. Me pudo ayudar con todo lo que necesitaba. Es una de las mejores empleadas en mi opinión!
July 31, 2020
Google Public Storage Giselle Sotelo
Miriam was amazing she was really helpful and made everything easy!
July 31, 2020
Google Public Storage Wendy Estrada
Miriam is just the best! super helpful and friendly!
July 31, 2020
Google Public Storage Dave Beckman
Very friendly and thorough service to answer all my questions and provide orientation to my getting ready to use the storage unit. Highly recommend using this facility!
July 2, 2020
Google Public Storage Shengyu Yang
June 28, 2020
Google Public Storage peter demian
Miriam was not only helpful but very kind and helpful. This location is very clean but hours of access need to be revisited to later times. I would recommend this location ask for Miriam she will give u top notch 5 star customer service. And a wonderful smile
June 26, 2020
Google Public Storage Kyoung Shim
Great, Miriam is great and excellent service lady
May 31, 2020
Google Public Storage Top Hat 8 Repertory
May 24, 2020
Google Public Storage Nina Kimbrough
Jason rocked and rolled! He made my life so easy and was proactive in helping keep my unit billing and contact information up to date. He also provided helpful information that will make things easier for me in the future.
April 24, 2020
Google Public Storage Kathy Smith
Steve was absolutely fabulous!!! I wasn't aware this location closes at 6:00pm. I made a reservation and showed up at 5:50 with a FULL TRUCK. I had to go into the office to do all necessary paperwork for a new unit. Steve expedited this process for me so I could get the truck unloaded and not be stuck with a full load until morning. I greatly appreciate Steve's ability to connect with the customers and get it handled!!! THANK YOU STEVE!!!
April 5, 2020
Google Public Storage SEAN Thavorn
This is a month to month rent if you vacate on the 1st of the month you have to pay the rent that whole month NOT just 1 day. DO NOT believe people at the storage tellin you if pass 1 day you must pay that whole month.
March 20, 2020
Google Public Storage Zicheng Wang
Great experience here with Dalia!
March 15, 2020
Google Public Storage Gene Cao
Jason is great. Recommended
March 14, 2020
Google Public Storage Matt H.
Had a great experience with Jason. Very helpful!
March 11, 2020
Google Public Storage Lawrence Thomas
Thank you Dalia for your service
March 9, 2020
Google Public Storage jerec velez
I’ve been here for over a year and the staff have always been great. My rate went up a lot and I came in the office to try to move to a smaller space, JASON stopped his stocking and gave me all the answers to everything I needed. He was detailed and concise. Thanks bro.
February 29, 2020
Google Public Storage Molina97!
February 5, 2020
Google Public Storage K L
Dalia is really helpful and nice
February 4, 2020
Google Public Storage oscar vargas
Nice people... to deal with.
February 3, 2020
Google Public Storage Barry Hughes
My signing up at Public Storage in Tustin CA today was absolutely the best customer service experience I have ever had, no exaggeration. The person who welcomed me and flawlessly handled all the many details of registration - her name is Dalia - was so warm and cordial and welcoming that my many doubts about anything going well, based on the last storage unit I rented , were completely misplaced. Dalia was heaven sent, as far as I am concerned. I would urge anyone trying to decide where to go to choose this company, because they obviously know something important about hiring and training staff.
February 1, 2020
Google Public Storage Heriberta Rivera
Easy to make Payments, changes. Close to home. Dalia was a wonderful assistant.
February 1, 2020
Google Public Storage JAIME RAMIREZ
Muchas Gracias Dalia por tu Servicio!
January 25, 2020
Google Public Storage Dara Mom
Very Friendly and professional. Fast and easy. Great rates.
January 23, 2020
Google Public Storage Lorenzo Fernandez
Gracias Dalia pot tu ayuda
January 16, 2020
Google Public Storage Roger Blashfield
Jason was quite helpful and efficient. Initial statement of what I was told to expect on phone and what I was told by Public Storage national number were not the same. But Jason worked to resolve the discrepency.
January 14, 2020
Google Public Storage Kathy Ochse
Another great experience at Public Storage Tustin on Franklin! Dalia knocked it out of the park with her excellence in customer service. Move out was a breeze thanks to her 😊
January 10, 2020
Google Public Storage Robert Norberg
Very good service from Dalia.
January 6, 2020
Google Public Storage mr ma
Dalia is awsome, she helped me protect my mattress with their mattress bags. Also the damp check for the moisture. Awesome help!
December 20, 2019
Google Public Storage Kathy O
Moving can be such a stressful experience! From my first phone call to securing the storage unit and moving furniture, etc. into the unit, Dalia was extremely helpful and made the move in process so easy! We could not have asked for a better experience. I highly recommend this place for your storage needs.
December 18, 2019
Google Public Storage Luisa Rendon
Dalia gracias por tus atenciones siempre ayuda a encontrar exactamente lo que uno necesita para almacenar nuestras cosas y siempre con la mejor actitud y servicio gracias por tus atenciones
December 12, 2019
Google Public Storage Louie Mendoza
December 9, 2019
Google Public Storage Dean Voyer
Quick in and out signing up. Got the size space I needed, only going to use for a short time as I clean up my garage.
December 9, 2019
Google Public Storage Maria Gomes
Muchas gracias dalia por ayudarme
December 4, 2019
Google Public Storage Glenn Pinson
Online sign up was easy. Miriam called back right away to set up the move-in process. Great customer service. Prices were the best in the area. Drive-up units are getting harder to find and there are plenty available here.
December 4, 2019
Google Public Storage Pedro Barron
Gracias Dalia por ser muy amable y también por explicar todo.
November 27, 2019
Google Public Storage steve barron
Muchas gracias Dalia por tu ayuda
November 26, 2019
Google Public Storage Jessica Martinez
Nice facility! Very clean helpful staff! Thank you Dalia for your help the other day! Public storage has good workers!
November 11, 2019
Google Public Storage Mario Vega
Had a positive experience working with Miriam. She made the process quick and easy. Thanks again!
November 9, 2019
Google Public Storage WeaponX
Miriam is very helpful.
October 29, 2019
Google Public Storage Alexander Cruz
October 25, 2019
Google Public Storage Julio Nunez
Dalia has been very attentive and proactive at her job. She makes UPS better at our jobs
October 20, 2019
Google Public Storage Denny C
Miriam, the on site manager was very friendly.
October 11, 2019
Google Public Storage Erica Mc
Thank you Dalia for being so kind and knowledgeable. I know this property is in good hands, thank you for your service over the phone and in the office.
October 10, 2019
Google Public Storage Olga Santos
Muchas gracias a Dalia por el servicio q das, eres una chica inteligente. Si les recomiendo q vengan a esta facilidad esta en buenas condiciones y en buen manos. La seguridad es excelente, y especialmente las horas.
October 10, 2019
Google Public Storage Charles Cook
Miriam is hands down the BEST Public Storage employee I’ve ever had the pleasure of being helped by! She is professional, knowledgeable and friendly!
October 1, 2019
Google Public Storage Linda Dailing
Miriam is a wonderful customer service rep!
October 1, 2019
Google Public Storage Jeremy Ortiz
Had the best service all thanks to Miriam! Everything was easy and super quick!
September 18, 2019
Google Public Storage Lauren Hundley
Miriam was extremely helpful - Hassle free rental
September 13, 2019
Google Public Storage Kinetic Rootkit
Great staff horrible policy no trash horrible hours.
September 11, 2019
Google Public Storage Eleanor And Rich
Miriam helped me get signed up today. She was very thorough in explaining everything and walked through all the processes. I was in and out in less then 20 mins.
August 20, 2019
Google Public Storage Jim Ort
I’ve been a long time Public Storage customer. When setting up my newest rental, for the first time at this location, I was very pleased to have Miriam working with me. She was able to answer every question instantly, and exuded a confident and friendly demeanor that made my already good day even better. She reflects very highly on Public Storage and herself. She’s a keeper. Thanks!
August 16, 2019
Google Public Storage Paul Gee
The front office personality was superb!!! What an asset to the company!!! It was an easy experience, and everything was exactly as stated online.
August 13, 2019
Google Public Storage Rik Gagnon
This is the 4th time I have had to rent a unit at this facility. Miriam was very helpful and friendly. It very helpful that they always seem to have the size unit I need.
August 6, 2019
Google Public Storage Ryan Oreif
Ashley here really ruined our experience. I’m never coming back here. They told us everything would be fine then Ashley gave us a really hard time before finally agreeing to honor the agreement. We almost had to leave.
July 9, 2019
Google Public Storage Lorie Scott
Ashley is the best, efficient, smart and precise.
July 6, 2019
Google Public Storage Heather Bennett
Kendall sagr was wonderful at showing the space and helping out on a tough day.
July 1, 2019
Google Public Storage Ash Murrin
Very clean property and friendly staff. always willing to help out when ever I have a question or any concerns. 12/10 service
July 1, 2019
Google Public Storage Bobbie Crouse
We had are storage for over a year and it was a very positive experience. The staff was always courteous and knowledgeable too. When we moved out Ashley was very helpful and made it so very easy.
June 30, 2019
Google Public Storage Damian Cosio
Came in for storage and it was so quick and easy because of Ashley she had a great attitude and smile!!!!!
June 30, 2019
Google Public Storage Al Krause
Very helpful, no stress, no problem. Great experience storing here!
June 27, 2019
Google Public Storage Steve Pennington
June 19, 2019
Google Public Storage H Shoeleh
June 15, 2019
Google Public Storage Robee Nero
May 23, 2019
Google Public Storage Robb Wood
Within 30 days of renting a unit, all my things were stolen. Someone cut the lock, stole all my things, and putva different lock on the unit. Of course none of the employees saw a thing, or noticed the "unapproved" lock now on my unit. And they would not let me cut the lock. They said I had to pay for a certified locksmith to come cut the lock. Which would be $175 out of my own pocket of which they would not reimburse me. Also, I had paid for THEIR OWN Insurance company to cover my things. $3000 max. So after all is said and done, over a month later, THEIR insurance company is only going to pay me $732 for all my things of which easily valued more than $3500. First I think this was an inside job. Second, Public Storage own insurance company is screwing me. And with them owning the insurance company, isn't that conflict of interest? If you want to keep your stuff, don't go to Public Storage and don't pay for their insurance. You will get screwed and not even kissed first.
May 22, 2019
Google Public Storage KAIYING OU
Giovanni was really helpful. Thank you for everything!
May 21, 2019
Google Public Storage Joe Shine
Giovanni was awesome. Was a huge help!!!
May 20, 2019
Google Public Storage Hu Jason
Kendall and Giovanni are very helpful and friendly.
May 14, 2019
Google Public Storage Jose Cuevas
Giovanni he's a very good man and so helpful
May 14, 2019
Google Public Storage sahar hanna
Wow Giovanni, you work here like this business s belongs to you. You are so kind. Keep up the good work. Many Blessings.
April 26, 2019
Google Public Storage Dana Daniels
Anne was extremely helpful and accommodating. She made sure our unit was clean and the lights worked properly. She was also very friendly and made our storage renting experience a pleasure!
April 26, 2019
Google Public Storage Ricky Ricardo
First time using public storage, wow Anne was very professional and helpful in answering all questions and showing the unit to me, Highly recommend
April 26, 2019
Google Public Storage Jt’s Skateshop
Very sweet Harding person that got me an excellent deal on the storage unit i needed. She had everything organized and gave me great tour. Glad I signed up with Anne!
April 16, 2019
Google Public Storage Jennifer VanHyning
I had an excellent experience renting a storage unit today. Kyle was professional, knowledgable, and friendly. His great customer service made the process quick and painless.
March 26, 2019
Google Public Storage Tracey Duffy
I was in a tight situation with my unit it was going to auctuon. My wholelife was in the unit I was frantic to say the least! I am sure I stressed out the district manager. I NEED TO SAY she really came through and saved my unit my life my sanity. Thank you Tiffany
March 3, 2019
Google Public Storage Elmer Cabalda
quick, convenient and easy! their rep Anna was so helpful and accommodating. She helped us with every aspect from start to finish
February 16, 2019
Google Public Storage Adrianne DiLeva
February 4, 2019
Google Public Storage Anthony Evans
Kathryn was great and very helpful.
January 11, 2019
Google Public Storage AYDIN YILDIZ
Kathryn was helpful to sign us up for the storage unit. She is helpful and nice enough to take care of everything. Thanks!
January 6, 2019
Google Public Storage Victor Mendoza
Great customer service, flvery friendly and helpful
January 4, 2019
Google Public Storage Stephen Hong
January 2, 2019
Google Public Storage the bhoy
Very helpful and informative. Great customer service
December 27, 2018
Google Public Storage gabbie stewart
Ashley was very helpful with my unit. I wanted to make sure my belongings would remain safe and she answered all of my questions. I had a lot of questions and she was very patient and was able to politely address every concern I had.
December 15, 2018
Google Public Storage Allan Lozano
Good customer service
December 10, 2018
Google Public Storage Guillermo Cruz
Easy fast start up and great prices
November 23, 2018
Google Public Storage David Powell
Manager was available and really helpful! Easiest thing I've dona all day! Thanks Public Storage!
November 21, 2018
Google Public Storage Key Vandyken
Kathryn is great she is so helpful. Thump up.
November 10, 2018
Google Public Storage Joy Liberty Anglado
Quick and easy.
November 4, 2018
Google Public Storage Lou Estrada
November 2, 2018
Google Public Storage Scott Sexton
Very thorough and kind during the move in. Kathryn is great, couldn't of been easier!!
October 24, 2018
Google Public Storage Ryan Neil
Kathryn was very helpful. She is very personable and had great customer service.
October 19, 2018
Google Public Storage Самат Сахапов
October 14, 2018
Google Public Storage Cindy Hayes
Had a great experience with Kathryn. Very friendly and helpful! Thank you
October 13, 2018
Google Public Storage hoverboard monsterwheel
Terrible customer service, dirty toilet and most of time locked can’t use, broken wall. Never ever come back!
October 12, 2018
Google Public Storage Jacob Yu
Kathryn was very helpful
October 12, 2018
Google Public Storage Wellman Co
This public storage location is very clean, easy to access and customer service is outstanding. I needed to get into my storage unit just right when they were closing but the lady working the front allowed me to get in, and waited until I had to grab what I needed.
October 3, 2018
Google Public Storage matthew lerner
Kathryn explained everything very well and offered some great advice. Very clean site and unit. Looks very safe.
September 24, 2018
Google Public Storage Ramon H Guizar
Great service from Kathryn!!
September 14, 2018
Google Public Storage Jenny Leveugle
September 9, 2018
Google Public Storage Jasin Inacay
Kathryn was a great help with helping choose a storage unit. The storage unit was clean and very nice. It's also in a nice neighborhood.
August 29, 2018
Google Public Storage Adam Ramirez
Great service!!!!
August 26, 2018
Google Public Storage Sebastian Llego
It was straight forward and answered all my questions thanks again Kathryn
August 24, 2018
Google Public Storage Epicosity
Excellent and quick service.
August 23, 2018
Google Public Storage Guillermo Lopez Arellano
Great service thank you kathyn
August 23, 2018
Google Public Storage Humberto Avina
Kathryn was Amazing!!! Fast and knowledgeable had me in and out in 15 minutes!!! Great prices and deals!!! Thanks Kathryn!!!!
August 20, 2018
Public Storage Mark Burcaw
A friend recommended you folks and said you announce deals on your website. I only noticed 15% off currently, am I missing anything? MB
August 15, 2018
Google Public Storage John Kwon
Kat is one of the most hard working people I know! She provides excellent customer service every time! Thank you for your kindness.
August 11, 2018
Google Public Storage patfull93
Kathryn was awesome walked us through everything very professionally!
August 1, 2018
Google Public Storage Lexxx Lyrix
Kathryn was absolutely awesome ! A lot of help and very formative !
July 31, 2018
Google Public Storage philip w.
gate hours got changed to 6 am nice change of accommodations thanks
July 22, 2018
Google Public Storage Suzanne Tustison
Great customer service!
July 22, 2018
Google Public Storage Darrin Weedon
Great service and easy to use.
July 21, 2018
Google Public Storage Terril Hildreth
Kathryn was great thank you
July 20, 2018
Google Public Storage ULP INC.
Kathryn was great, and kept my belongings safe. She very kind and professional, always has smile on her face.
July 20, 2018
Google Public Storage Stan Stan
Kathryn is very nice to show you the storage sizes you are looking for
July 19, 2018
Google Public Storage Jegar Tala
Kathryn was very helpful , she is a great property manger
July 14, 2018
Google Public Storage Ashley Kofler
This Public Storage location has made a very stressful move much easier! Kathryn was super helpful and friendly. I would definitely recommend this location for your storage needs!
July 8, 2018
Google Public Storage Mark Bianchetti
Excellent service. Catherine was great and took care of us. Highly recommended.
July 1, 2018
Google Public Storage stephen kallaos
I've kept a storage unit here for years; it is clean and well-maintained, and i've never had a problem when dropping off or picking up items. I was taking my time moving things out last week and the onsite manager - Brett - saved me a couple hundred dollars by reminding me to be out by the end of the month! Thanks Brett!
June 30, 2018
Google Public Storage Adrien Lea
There was a kind gentleman named Brett who called me before a big late fee would have hit and help me out a lot. Most storage units wouldn't have bothered and he definitely deserves a lot of gratitude. #Props
June 30, 2018
Google Public Storage Jinfeng Li
Friendly staff!
June 24, 2018
Google Public Storage Philip Williams
i think they are great and i appreciate all the help given
June 2, 2018
Google Public Storage JoAnne C
We changed unit size and Noe was extremely helpful. Would recommend this location for their excellent customer service over the past year.
May 26, 2018
Google Public Storage Milind Patil
Noe did a awesome job
April 27, 2018
Google Public Storage Edmundo Diaz Jr.
1st Months free
April 13, 2018
Google Public Storage David Mendez
Fast and great customer service. Clean storages and facility.
April 13, 2018
Google Public Storage Mayra Tochihuitl
April 10, 2018
Google Public Storage William Hauskins
March 30, 2018
Public Storage Gino Regalado
So does that mean the gate to the unit are closed til 930
March 30, 2018
Google Public Storage J Ong
****Updated review**** Rented a storage unit for 2 months and ended up paying for 3. Moved out my stuff on the FIRST day of the 3rd month, but was not prorated for THAT one day. I checked my credit card bill and noticed that I was charged a FULL month. I was ok with the extra insurance charges and the overpriced lock that I had to buy, but I REALLY have an issue about the last month's rent that I had to pay. This practice to charge a full months rent is not in the best interest of a paying customer. Why would prorated customers renting after the first month and not those leaving after the first month? I CANNOT recommend this place anymore. Lastly, the front office REALLY pushes you to leave a Google review. Well, here's my review. ****Original review**** Found this place online, made reservations, and completed a quick check in. Great value and location.
March 10, 2018
Google Public Storage Cynthia Solis
Reserving a unit here was so fast and easy! The manager gave us excellent same day service! Thank you!
March 6, 2018
Google Public Storage Free will
I wish hours were longer
March 5, 2018
Google Public Storage Scott Mushik
Kathryn was very friendly and helpful I would recommend this place to anyone looking for storage. Ten on a scale of 1 to 10
March 4, 2018
Google Public Storage Phillip McWilliams
Kathryn provided excitement customer service and was the most reasonable manager I've ever dealt with at any Public Storage.
March 3, 2018
Google Public Storage M Drew
Polite and efficient. A good deal!
March 3, 2018
Google Public Storage constantino regalado
This storage location had really great prices and the property manager Kathryn is really helpful. She shows you the unit before you commit to getting anything and she's so sweet. I recommend you coming and checking it out
February 28, 2018
Google Public Storage Chad Pape
Kathryn is the best ever!!!!!!
February 25, 2018
Google Public Storage Laura Zinn
Public storage tustin is amazing and very helpful! We were running a bit behind and even they were closing (and we were hurrying) they let us finish packing up our unit! Kathryn was patient with us and very kind! If your thinking about storing here definitely recommend it!!
February 23, 2018
Google Public Storage sean brown
February 22, 2018
Google Public Storage Shaina Cohen
I would never rent here again. A week ago, I got a 5x10 unit. I was a bit weirded out when the manager asked me to "buy some boxes and return them" after I said I didn't need moving supplies -- no, Public Storage does not need to use my credit card to inflate their bottom line, thanks. The real problem was that very shortly after I moved into the unit, the wall collapsed between my unit and the next-door one. I got to take yet another day off work, hire another U-haul, and move to a new storage place. Did they refund me anything? Nope. Also, the gate was left open every time I was there. Zero stars for this place. And Public Storage has lost me as a customer for life.
February 13, 2018
Google Public Storage Dwight McMorris
Awssome experience at Public Storage... Great and friendly customer service. It’s been a pleasure working with them!!
February 10, 2018
Google Public Storage Mirian Yanez
Kathryn was absolutely professional and extremely helpful. She was very patient with me being my first time here. Definitely recommend everyone to come to this location.
February 9, 2018
Google Public Storage 小玩桐
very nice service
February 3, 2018
Google Public Storage Bryan
Kathryn and monique were such a great help. Assisted me in getting my first unit and made the transfer to another unit as easy as possible. Would highly recommend this storage facility.
January 22, 2018
Google Public Storage Anthony Walker
Pegge the manager gave me good and professional service.and the prices were great as well.
January 14, 2018
Google Public Storage ED “David” Abdo
It's a good place to have your stuff there. You have to have insurance for your belongings, either you contact with their own insurance or if you have one you have to bring a letter certifying you have one and they will cover it, worst case scenario. You can pickup or dropoff any day of the week, during the hours they're open. If it's dark outside they have lights inside you can turn them on.
January 2, 2018
Google Public Storage Peggy Diaz
zack is very helpful
December 30, 2017
Google Public Storage Silvana Yarhi
Great experience here at the Public Storage here at Tustin; Zach was very helpful and caring; highly recommended - made everything very easy and we appreciate that!
December 29, 2017
Google Public Storage jose morales
December 1, 2017
Google Public Storage Cadence Guevara
November 22, 2017
Google Public Storage phillips williams
they need to have the restrooms open when the gate hrs start till close for the people that pay for storage there..
November 18, 2017
Google Public Storage Diana Hurlbut
Zac...the property manager is courteous and professional. I had no problem renting a unit. The process was easy. I highly recommend this public storage place.
October 17, 2017
Google Public Storage Jorge Muniz
One month after storing my belongings here, my storage unit was broken into. The staff was friendly, etc. but, I learned the hard way that there has been a string of theft at this property that clearly hasn’t been resolved.
October 15, 2017
Google Public Storage Em L
October 9, 2017
Google Public Storage Daniel Bribiesca
Nice, clean, and friendly service. I talked to Zach and he was way helpful and informative, not to mention the great deal as well!
October 8, 2017
Google Public Storage Jeff Thomas
Very good service and pricing. The gentleman who helped us, Zach, was really great to work with. Highly recommend!
October 7, 2017
Google Public Storage Paul Heslop
Great Service
October 7, 2017
Google Public Storage Yulonda Rebolledo
Kathryn she was amazing. Her personality was very vibrant. And very helpful. She was awesome
September 29, 2017
Google Public Storage vhan viray
The staffs are awesome, especially Kathryn and France
September 25, 2017
Google Public Storage JORDAN PRICE
Great personality and team helped us out will definitely refer them. Actually Kathryn was great and went above and beyond to help !
September 25, 2017
Google Public Storage Caroline K
Kathryn was great and awesome. I will refer alot of my friends here. Great customer service ! Thanks again
September 22, 2017
Google Public Storage Devrim Zeki Erdogan
September 11, 2017
Google Public Storage Nate Hyatt
Great service from Kathryn, made check-in quick and easy and answered all our questions with ease.
September 10, 2017
Google Public Storage Ellison Olipane
Great storage. Easy place to navigate too. Kathryn was very professional, and she gave me the complete rundown on the storage. She's also really friendly, so don't be afraid to ask questions!
September 10, 2017
Google Public Storage Kimberley Kolesin
Is definitely by far the best storage. Have used. Kathryn she is the girl working the desk. She answers all questions and is very polite, professional and friendly.
September 5, 2017
Google Public Storage Jennifer Yang
I was helped by Brett in getting my storage set up for the first time. He was very friendly and helpful and even walked me to my storage area and showed me how to use the lock. The new member promotional deal I got was quite nice too, considering I just needed to rent out some space for a month. All in all, I'm pretty satisfied so far with the service.
September 4, 2017
Google Public Storage Jet Revereza
Kathryn is very helpful and very professional!
September 2, 2017
Google Public Storage Francisco Callejas
Kathryn was suoer helpful and highly recommend it
August 25, 2017
Google Public Storage Edwin Kwon
Great customer service and friendly staff. Facility is clean and has easy drive up access.
August 5, 2017
Google Public Storage patti wood
With the exception of the deception of luring people to rent by leaving out very pertinat info, such as insurance charges every month ,wether you need it or not, along with other fees, such as $20 for a lock if you forgot to bring one, the same lock sells for under$10 at any hardware, home improvements​.This is a ways from where I reside, but their less than full disclosure​ on what the cost is it will be only after you have made the decision to commit by having all your stuff packed up in your vehicle. The Young man in the office to take on the brunt of misrepresenting the people by leaving out extra cost and not even sure where or who this insurance money, fee goes to, only to explain that they are never going to be responsible for any theft or break in or offer any documentation on such insurance, such as their co. Name..
July 11, 2017
Google Public Storage Natanael Morales
Roberto El aria limpia y todo en orden
July 11, 2017
Google Public Storage Alexis Balsam
Over the years I have always had a storage many different sizes and a few public storage locations but this one by far beats the rest . Gate hours are perfect and always a helping hand in office if u need assistance . From day one Manager Robert was very straight forward and professional . He was able to work with me on getting a unit the same day . I told him exactly how big my apartment was and what kind of contents and he knew what size would work and he was right . I really like how this location doesn't micro manage u . and most importantly super clean . I highly recommend.
July 11, 2017
Google Public Storage Patrick Skinner
Wow it was smooth and easy all around ,robert at this facility gave me a great or
June 15, 2017
Google Public Storage Sukyung Park
Thanks for the kind help Robert!
June 10, 2017
Google Public Storage Alex Park
Robert provided fast and nice service.
June 9, 2017
Google Public Storage Jun Watanabe
I had Robert the manager and he was super nice and his service was super efficient!! I highly recommend this place because you can drive up to your storage directly super efficient!!
June 6, 2017
Google Public Storage Debra Haislet
We needed a space quickly. Robert was very helpful, But failed to explain that I HAVE to have pay an additional insurance fee. So instead of the $30 max I was ready to pay. Total was $55. Not happy. Ask ahead of time about extra fees, locks, insurance, etc.! This information is not on the website, it was sprung on after we had already looked at the unit!
May 30, 2017
Google Public Storage yangqing du
Robert & Brett were very helpful they were busy cleaning the office while I came in but Robert was able to help me out show me the unit that I needed. Very clean facility and very friendly staff highly would recommend ask for Robert or Brett thanks guys!
May 21, 2017
Google Public Storage Mark Chen
Robert give me a really impressive service for help me to organize my unit
May 20, 2017
Google Public Storage Cong Nguyen
Antonio and Robert was very knowledgeable and helpful. Great customer service!!!
May 18, 2017
Google Public Storage Chris Walery
Awesome place so far. I've rented from Public Storage before and not had many complaints but a few days into this go round and the experience has been great. Robert was very professional and helped me get the right size unit, boxes and any thing else I needed all at a great price. I highly recommend them and will be coming back. Thanks guys!
May 11, 2017
Google Public Storage 金瀬照子
Robert was able to find me a good storage for me very kind and helpful this is my second storage unit here at the facility highly recommended.
April 30, 2017
Google Public Storage South County
Staff was very helpful
April 25, 2017
Google Public Storage Santiago Fuentes
Close to home.
April 21, 2017
Google Public Storage Stan Krutsick
Clean, affordable and friendly staff, Robert was most helpful.
April 12, 2017
Google Public Storage Hebron Gatsby
Robert help me out he was able to give me the right size unit and Rental process was smooth and easy
April 4, 2017
Google Public Storage Nereida Hernandez
Excellent atencion muy facil me ayudo muy bien robert
March 23, 2017
Google Public Storage JM C
Nice clean facility, most units are on ground floor and can be driven up to. Friendly staff.
March 20, 2017
Google Public Storage Brooke Duval
Holds my items that I want to keep. Super expensive and prices continue to go up. Paying double what I did from 4 years ago.
March 17, 2017
Google Public Storage Migue gradilla
Robert me ayudó muy bien se porto muy amable
March 8, 2017
Google Public Storage Morris Pamatmat
Just rented at this property great customer service Robert was very helpful
February 10, 2017
Google Public Storage Kimberly Bennett
Robert has excellent customer service and is very helpful.
February 8, 2017
Google Public Storage Lupe Rivera
Outstanding service! thanks Antonio
January 25, 2017
Google Public Storage Angelica G
The staff was very professional at this location. Robert and Ileana helped me with my account and were really friendly. Highly recommend this location!
January 21, 2017
Google Public Storage Keith Price
They were quick and friendly
January 19, 2017
Google Public Storage Ruby Vazquez
I was called into this location due to my unit being locked incorrectly. Antonio was very helpful and made sure that my unit was locked securely. Excellent customer service!
January 15, 2017
Google Public Storage Mimi Ting
Robert is so friendly安定professionally, moving is so easy, very Satisfied with the service,.
November 30, 2016
Google Public Storage Tatiana T
Melissa is really helpful and friendly and the location (between Tustin and Irvine) can't be beat.
October 12, 2016
Google Public Storage Patricia Roy
Staff is friendly here and the facility is nice. Easy to access with plenty of space for a truck. Had no problems here.
August 29, 2016
Google Public Storage Alicia Bellas
La señorita Oris fue muy amable con nosotros nos mostro el espacio corecto para nosotros! Recomiendo este public storage muy buen servicio al cliente! 😊
August 22, 2016
Google Public Storage kathleen kim
Dominic is awesome, I appreciate help and nice location too.
August 15, 2016
Google Public Storage pris camacho
Oris and Kent were very helpful and nice great place
July 29, 2016
Google Public Storage Ben Kent
Luis was very helpful getting me into my unit.
June 16, 2016
Google Public Storage Jennifer Pocci
I have had my storage in the last 5 years and has always been happy with this site's service. I would like to especially mention JOHN he was and continue to be so helpful, accommodating, and personable. I felt I was not just one of many customers, he took the time in answering all my questions offered me the best customer service one would appreciate. Thank you John for all your help. I would definitely recommend this public storage site to all.
June 11, 2016
Google Public Storage Goguma Gamza
Masuma good service!
June 6, 2016
Google Public Storage Joseph Sage
Clean property and super simple rental process especially doing the express check in! Luis showed me the unit and we talked about best ways to fit my items to maximize space. Thank you to Luis for that information! Luis is super customer oriented and a pleasure doing business with!
May 20, 2016
Google Public Storage Skaar Faze
Always a great experience. Luis showed me exactly what I needed and provided awesome customer service. The location is great and very safe. A+
May 20, 2016
Google Public Storage Mom M
Great customer service and safe location
May 9, 2016
Google Public Storage VarKoM s
Vontrell was awesome, he helped me and made sure everything goes smoothly. Would come back again.
March 28, 2016
Google Public Storage Laura Sims
I called Tustin location getting some information about pricing young lady Monique she was so helpful answering my questions
March 23, 2016
Google Public Storage Jaclyn Cordova
So I received a phone call from public storage it was Luis today he left a voice mail I called back and he asked how my move in went and I haven't heard any company do this and actually feel that they really wanted to know. Luis was thee best !!!
February 25, 2016
Google Public Storage Jacob Hamilton
I was helped by Luis and he helped me find the unit I needed and showed me various other ones to determine what size would be best for what I was storing. He was also patient and very welcoming I appreciate everything he did for me.
February 24, 2016
Google Public Storage Frankie Enzo
Excellence! Luis customer service is superb! He gave us all the info we needed to make the best decision on our storage needs! Thank you!
February 8, 2016
Google Public Storage Alison Denise
Luis had me all good to move in within 10 min! Great customer service and experience.
January 31, 2016
Google Public Storage Luis P
The service here was awesome! Vontrell and Denee were so nice and funny'! I will definitely recommend this facility to others!
January 31, 2016
Google Public Storage Jeff Sherwood
It's all about Denee and Vontrell, cool cats.
January 14, 2016
Google Public Storage Enrique Mondelez
Came for some info and Luis was extremely patient eventhou they close at 6 he still showed me 3 units so I can get a better understanding of what space I would need when I do my move next month. Thank you Luis!!
December 12, 2015
Google Public Storage Stacey Kato
November 30, 2015
Google Public Storage Joe Clarkson
Corey was great and very helpful. Property is always clean. Will recommend to all my friends.
November 29, 2015
Google Public Storage scott haskin
Friendly and helpful
November 25, 2015
Google Public Storage David Hester
Very nice property, friendly and helpful management! Thank you!
November 7, 2015
Google Public Storage Lori Houchen
The manager, Corey was very helpful! The lain is excellent and the facility is well maintained. A great experience so far!
October 30, 2015
Google Public Storage Daniel Scholten
Corey was a big help thanks for your help Corey
October 7, 2015
Google Public Storage Aaron Wong
Corey was fantastic!
September 25, 2015
Google Public Storage Drea De La Cruz
best service I have had thus far. we use storage sheds for our business and I couldn't have asked for a better place to take care of our needs.
September 25, 2015
Google Public Storage Colleen Clark
Have always thought Public Storage is the best storage company around. It is corporately run, but with a home town attitude. They are people like you and I and understand that your needs are their priority. The staff is always friendly and concerned with making sure your stay a welcomed one. I ALWAYS come back to Public Storage. You just can't get better than them. Thanks Corey, and Todd, behind the iron curtain. Public Storage is my go to place for peace-of-mind storage, a no-brainer !!!
September 25, 2015
Google Public Storage JaMarlin Fowler
Corey was very helpful and efficient in helping me secure a storage unit
July 31, 2015
Google Public Storage Nictse Rojas
Corey gave the best service. Definitely recommend you should come here.
July 11, 2015
Google Public Storage dis fits
July 11, 2015
Google Public Storage Brian Partridge
Corey is very honest and helpful!
July 10, 2015
Google Public Storage James Saechao
The property manager was quick and answered all my questions.
June 27, 2015
Google Public Storage E. Sylvia
Great experience renting a storage unit with Corey.
June 26, 2015
Google Public Storage Jim Jakka
Great place!!! Corey has it handled!!
May 22, 2015
Google Public Storage Kris
Easy. in and out. no fuss. no muss
May 5, 2015
Google Public Storage RJ Milici
Great service, great storage!
April 26, 2015
Google Public Storage Laith Oweini
I love this storage facility. Everyone is super friendly especially Monique. Good business and i doubt they'll ever receive any complaints.
April 14, 2015
Google Public Storage Scott Wright
Corey was the m ost efforts in helping me out...company man
April 11, 2015
Google Public Storage Ziggy Reinheart
My boss has had storage here for years and Corey has been very helpful ever time I come in
March 16, 2015
Google Public Storage Melinda Williams
Thank you Corey and Jorge for your excellent and personal customer service. You made finding a home for some of my personal items easier!
March 15, 2015
Google Public Storage Tracey Nelson
Friendly service and very professional would rent here again! Corey was very helpful and made my visit all worth it!!!!
February 24, 2015
Google Public Storage Gary Khatchoyan
Great service by Corey!!
February 4, 2015
Google Public Storage Paulo Javier
This review is for monique. She helped me with my storage on jeffrey rd. So i referred her to mu friend in tustin. He was so happy i did. She is very helpful and knowledgable. I recommend everybody look for her if your in the area. You will be as happy as me and my buddy!
January 30, 2015
Google Public Storage luis chavez
Thursday afternoon I had a small issue trying to keep the gate open for our container to exit the area and ran into to monique which she therefore helped me keep it open without a problem THANKS for the great service!
January 14, 2015
Google Public Storage Teresa Penrose
I've rented with Public Storage many times before and I've always been very satisfied with the service, property, etc. This time was no different, accept in the quality of care I received from Luis, the on site manager. He took me to the unit I reserved; however, he noticed that there was slight damage in the wall and did not want to rent it to me, so took me to another one. This worked out great because it was nice and close and on the side that I preferred in the first place (out of the sun)! I really appreciate the concern he showed in the slight damage. It shows me that he cares about giving his customers the best!
December 5, 2014
Google Public Storage Linda Mellor
I dealt with Luis when I rented my unit today. He was extremely helpful and personable. Answered all my questions. A very pleasant experience.☺
September 29, 2014
Google Public Storage Sean Ragland
Great Storage Facility!!!! From the moment you walk in and speak with the management to the ease of paperwork and the units available, I have to say the experience was fantastic. Luis (the manager) was attentive, friendly and very helpful. I would recommend anyone go this site and ask for Luis if you have any storage needs. Thumbs up! Sean R
September 8, 2014
Google Public Storage Jorge Reyes
Great place , quick and easy ... Thanks Tif
September 6, 2014
Google Public Storage pbcup pbcup
Tif was very helpful. Easy process to find a unit for our needs
September 6, 2014
Google Public Storage Ken Sobaski
Tif did a great job doing this in a fast friendly fashion. Thanks. Tif
September 1, 2014
Google Public Storage Raj Parikh
Tif made it quick and easy
August 25, 2014
Google Public Storage carlos caliz
Very helpful and quickly helped
August 9, 2014
Google Public Storage Rebecca Alcala
Luis and Tif accomidated me pass the closing time with smiles on their face (: Great customer service!
August 8, 2014
Google Public Storage Ian Khayat
Tif your awesome !! Amazing people skills which I would never have got at extra space storage thank you
July 28, 2014
Google Public Storage Gina Catalano
Tiff was a great!!
June 23, 2014
Google Public Storage lil skush
Devon was amazing thank you so much it was a wonderful experience!!! She is super Sweet!
June 20, 2014
Google Public Storage Jovanni Sanchez
I went here today for the first time ever. Very amazing experience. The staff was beyond nice. Got helped by Luis by the way!
June 1, 2014
Google Public Storage Piran Mehta
John is Amazing
May 27, 2014
Google Public Storage RonnieMichelle Butler
The property manager is awesome...I love this location!
May 20, 2014
Google Public Storage Paul Kay
Luis was the gentleman who helped me with my immediate need in the best and most professional way. He cared and was patient. I appreciate his personality and your company's way of hiring and training your staff. Thank you. Paul K Khosrowpour.
May 10, 2014
Google Public Storage Kara Kessener
Luis was very helpful when we arrived to fill out the paperwork. He was friendly, efficient and answered all of my questions thoroughly. I have been here before and remembered him from last time. I recommend this place simply for his service. Plus, the property is always very clean and easily accessible.
May 6, 2014
Google Public Storage Sarah Koo Freeman
April 18, 2014
Google Public Storage Shawna Jewell
The service here is great and I would definitely recommend using this facility!
April 3, 2014
Google Public Storage laura rivera
Luis is great guy!!
March 28, 2014
Google Public Storage Spurgeon W. Beshara (Spero)
Excellent service
March 20, 2014
Google Public Storage Kay Love
I was just rented a space because I'm having work done on my house. Luis was great in helping me with getting the right space on my budget. Would highly recommend to others in need of storage. Place looks great feels safe and I'm glad I rented here.
February 22, 2014
Google Public Storage Vince P
I've been dealing with Elvia and Luis for some time now. I can't express how nice the experience has been. All the times I've stopped by to have questions answered they've always been more than helpfull. I recently moved to a larger unit and Elvia was so helpfull with suggestions to make the move smooth and painless.
February 21, 2014
Google Public Storage Johnny Rodriguez
Everyone here was very helpful.. Will definitely recommend to others. Thank you Luis (if I remember correctly) for being so helpful.
February 20, 2014
Google Public Storage Chesty Rillo
John and Barbara were very helpful and answered many of my questions.
February 19, 2014
Google Public Storage Bob Biddle
Luis and Elvia really know how to help!
February 17, 2014
Google Public Storage Josefa Lopez
Luis and Elvia do a great job with the place. Its always clean well lid And they are always willing to go out of their way to Help.would recommen to any one looking for storage.
February 17, 2014
Google Public Storage Karen Montoya
Great customer service.was in with my dad to rent a space, luis was great in answering all the questions we had.he made the whole process very easy.the place was nice and clean and well secured. Had a great experience, highly recommended to others looking for storage.
February 16, 2014
Google Public Storage saray olea
I would highly recommend this place to my family n friends. Luis was very helpful and friendly. I had a very positive experience with public storage.
December 10, 2013
Google Public Storage Arman Sayo
Luis and elvia are awesome. They are very nice, friendly and helpful.. 2 thumbs up.
November 8, 2013
Google Public Storage Joanna C
I am always pleased with the cleanliness of the location and the friendly staff everytime I visit this location! Luis in particular is very friendly and goes out of the way to help the customers! Highly recommended!!!
November 6, 2013
Google Public Storage joe henneke
Management is top notch. Very good.
November 6, 2013
Google Public Storage Indigenousim
I don' have to think about anything with Public Storage it just works. Luis is always smiling and very willing to help with anything that comes up.
September 24, 2013
Google Public Storage Dennis Wilson
Just returned from getting our storage unit. Very simple online reservation for the unit and there were no problems when we arrived. The place is clean and all the units seem to be easily accessible. Luis is very friendly and knowledgeable. Highly recommended.
September 22, 2013
Google Public Storage Steve Siegel
I've been a renter at Public Storage for less than 24 hours now, and I thought I'd share my experience. Looking at location and price, I came across a number of storage options in my area. The team at Public Storage is truly customer-centered. Here's why. I reserved my space online late on a Friday night, for "check-in" the following morning. Probably due to human error, I must have clicked the wrong property. A delightful voice graced my cell phone the following morning to confirm and to see if I had any questions. That led us to understand my mistake. "No problem" was the answer, "let me change your reservation and forward your request to the manager of the facility you had intended. Twenty minutes later, John called. "Just want to confirm all these details are correct, and see when you might be here to check in." And then, "see you soon." Check-in was a breeze. We were whisked away in a shiny orange golf cart to see the home-away-from-home for some of my excess "stuff". John showed me the spiffy lock, then back to the office to complete paperwork. They've done this before, because the paperwork was mercifully brief, and I was on my way. If you need to store some stuff, go to Public Storage. And if you are in the neighborhood, go to the Franklin Avenue PS in Tustin. The team genuinely works to make your experience a good one, and gets you on your way.