Public Storage Self-Storage Units at 16452 Construction Circle S, Irvine, CA
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 38/moSmall 5'x5'
$ 38/mo $48Best Price Label2 unit left!
- Climate Controlled
- Inside unit
5'x5'Online only price$ 55/moSmall 5'x5'
$ 55/mo $68Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x5'Online only price$ 55/moSmall 5'x5'
$ 55/mo $69Best Price Label
- Climate Controlled
4'x5'Online only price$ 56/moSmall 4'x5'
$ 56/mo $70Best Price Label
- Climate Controlled
5'x10'Online only price$ 78/moSmall 5'x10'
$ 78/mo $97Best Price Label
- Climate Controlled
5'x10'Online only price$ 93/moSmall 5'x10'
$ 93/mo $116Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
7.5'x10'Online only price$ 111/moMedium 7.5'x10'
$ 111/mo $139Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
9'x10'Online only price$ 114/moMedium 9'x10'
$ 114/mo $142Best Price Label
- Climate Controlled
10'x10'Online only price$ 116/moMedium 10'x10'
$ 116/mo $145Best Price Label
- Climate Controlled
10'x10'Online only price$ 161/moMedium 10'x10'
$ 161/mo $201Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 190/moLarge 10'x15'
$ 190/mo $238Best Price Label
- Climate Controlled
10'x14'Online only price$ 190/moLarge 10'x14'
$ 190/mo $238Best Price Label
- Climate Controlled
10'x15'Online only price$ 191/moLarge 10'x15'
$ 191/mo $238Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 260/moLarge 10'x20'
$ 260/mo $325Best Price Label
- Climate Controlled
10'x20'Online only price$ 323/moLarge 10'x20'
$ 323/mo $403Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Irvine
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Central Irvine Climate Controlled Storage Between I-405 and I-5
Storage units in Irvine are located near the intersection of Barranca Parkway and Jamboree Road near the 405 and not too far from the 5. All-indoor climate controlled storage units are on-site in a wide range of sizes. Our self storage facility is convenient to John Wayne Airport, University of California at Irvine and Irvine Civic Center.
Small Irvine Storage Units
Avid golfers can tuck away clubs in a 5x5 storage unit after a round at San Joaquin Golf Course or Oak Creek Golf Club. We're close to both public courses for convenient golf club storage. This handy storage rental will serve those working in the business parks nearby who want to stash clubs or a few personal belongings close to the office, especially if you play team sports after work at Bill Barber Memorial Park.
Deerfield Elementary School families and neighbors looking to declutter can store everyone's recreational gear in a 5x10 storage unit for play at Mike Ward Community Park, William Mason Regional Park or your neighborhood spot. Behind the athletic equipment, bike storage, beach chairs and umbrellas, snowboards, pickleball sets and picnic paraphernalia store rarely used items such as holiday decor and off-season clothes and toys.
Medium Irvine Storage Units
San Carlo, San Marina and Santa Rosa residents sharing an apartment home nearby can store duplicate furniture in a 10x10 storage unit. Pack in couches, coffee tables, dining sets and extra kitchen gadgets to keep common areas uncluttered. This square storage rental is useful for those downsizing who need a spot for furniture, decor, lamps, mirrors and clothes while deciding what to keep and what to pass along.
Large Irvine Storage Units
If you'd like to clear out the garage and get your cars parked inside once again, consider a 10x15 storage unit. These roomy storage rentals will hold four rooms of furnishings if you are building an ADU, and are up for the task of storing long kayaks and standup paddleboards, camping and fishing gear, as well as oars and paddles.
Homeowners in Woodbridge and Westpark planning a remodel can store five rooms of furnishings in a 10x20 storage unit or seven-plus rooms in a 10x30 storage unit. One of these large units should be a good fit if you are a newcomer to Irvine and are still in the process of finding your new place.
Irvine Public Storage has numerous climate controlled options to fit a range of storage needs.
If you don't see a storage option here you want, there are many storage units close by on Jamboree Road and Red Hill Avenue.
At this Irvine Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 406)
I had an outstanding experience with Public Storage thanks to Scott's exceptional assistance and service. From the moment I walked in, Scott went above and beyond to ensure my storage needs were met. He was not only knowledgeable but also incredibly friendly and patient, answering all my questions and providing valuable recommendations. The facility itself was clean, well-maintained, and secure, which added to my overall satisfaction. Thanks to Scott's professionalism and dedication, my storage process was seamless and stress-free. I highly recommend Public Storage, especially if you have the opportunity to work with someone like Scott.
Scott was amazing today!! Best customer service. 5-star service thank you :)
Good location and great customer service from jacob and scott super helpful, highly recommended location is probably the cleanest I've seen thank for the help and advice guys.
They raised the rent $60+/mo. in less than a year. They Do Not prorate your move out month. The climate control is very weak, I believe the a/c turns off early evening, as it was hot. Supplies are mediocre at best.
miriam wqw very helpful today. she has great customer serice!
No one is ever here I don't understand
Good location and well kept property. Great customer service. Scott made the whole rental process quick and easy.
Definitely recommend this location. Facility is always clean - even the bathrooms! And great customer service. Scott's knowledge and professionalism are top notch.
It's a great place to store things. Jacob helped me and he was very nice. He showed me the medium and small storage units and helped me decide which one I should choose. If you want to store things, choose this place.
Jacob was a huge help and made this a painless process. Would highly recommend this location if your are in the market for storage. 🤙🏼
Thank you Jacob for you’re help and you Scott are amazing every time we can you guys help us and always with a smile 😊
I highly recommend this place. Jacob and Scott are incredibly friendly, responsive, and provide excellent service :) The place seems very clean and safe. Great intro rate as well. Thank you for all your help!
Jacob was amazing!! He helped us out a lot gave us all the information we could ever need. Best customer service I’ve had in a while. Highly recommend this Public Storage very clean and well taken care of. Professional staff.
I was here in the office I spoke to jake before, he’s very helpful amazing person this company has good employe. I’m glad I’m staying here .
The staff at this location was great! Jacob and Scott were super helpful, they answered all my questions and had a great attitude. I received very good customer service.
Can't say much outside of a cool place to store your s%&*. Very secure need a code to get in and everything.
Jake‘’a customer service was 5 star! He checked to make sure I was okay and to see if I needed any help. The facility is super clean We’ve been here for 6 years. Always happy with them!
Clean, easy to access. Limited parking and wheeled resources.
Jacob at the front desk was absolutely fantastic and helpful. Thankful for his support!!!!
Thank you Jacob so much with the help with kyle answering all my questions.
This place has zero security. There are no cameras inside. They also do not have a gate. I was robbed and I would bet it was an employee as they put a public storage sold lock back on the unit. The doors are always propped open and anyone can come and go. This happened in very early October and the police said it was their 3rd or 4th call to this unit. District manager was rude and condescending. DO NOT STORE HERE. I made an assumption about the security here and it cost me big. What billion dollar company doesn’t have cameras indoors? Why not have an alarm on the door so it can’t be propped open. There’s no excuse.
So incredibly bad. Charged my card and then had no idea who I was
Had a 10x10 unit here for over 18 months. Security only improved in the last year after various thefts. Also, when you rent a unit, you have to buy one of their specialized locks - those round ones that you cannot use elsewhere. And upon vacating - they don't buy it back! Now I am stuck with 2 of these useless locks. Also after a year, my total bill went up to $311 from $248. So be prepared for a huge increase. Lastly, they don't pro-rate when you move out. It would've been courteous if the agent informed me of the rent not being prorated when I called up to give my move out notice - I would have organized to move out prior to being charged another whole month. So now I'm charged $311 when I only used the unit for 9 days out of the month. Yet, they are ready to charge you 'late vacate fees'. I'll be looking at another storage company in my new neighborhood.
They have best customer service. Jake was very helpfull to me. He is very professional person. I recommend you to rent storage from here. I would give him 10 stars if it would be possible.
Very convenient no doubt. A little too expensive. They need to bring costs down. Raised rates again. Now it's like a mortgage.
First time customer, I’m amazed with this customer service help me all ways possible with the layout of the property so I don’t get lost as well with explaining the contract I’m coming from Germany and Jacob help my moving from so far I’m happy with public storage, giving me this customer service if I could give 10 stars I would thank you Jacob appreciate it all 🙏🏻
Jacob was amazing and so nice! Very accommodating:) Made experience very smooth!!
Jacob was awesome! I was trying to decide between life storage and public storage. He made it easy and showed me why this was the better option.
Decided on this storage facility after reading reviews of other facilities nearby and am very happy with my experience. This was my first time renting a storage unit and Scott made the entire process go by smoothly. He was dealing with other customer concerns when I arrived and handled every new challenge with great professionalism. Thank you Scott!
I’ve just signed a contract for a unite, clean and good location. Scott helped me a lot and he was a very nice professional person. Thank you
Received great service at this location from Scott S. Helpful, enthusiastic and went above and beyond to quickly resolve my issues. Thanks.
I really appreciate Jazz the Manager at the Construction Circle location. She has gone above and beyond to help myself and my elderly mother so that we can move into the appropriate storage units. This location is completely clean and very safe with her managing this location. Very professional and kind to take the time to assist us. Thank you
Perfect flexible storage unit! Jazz was generous and patient with reserving a storage unit. Great customer service and accommodations. Will definitely be back for more storage.
Super easy sign-up process! Thanks Jazz for all the help!
Jazz was very helpful and took her time to the last minute to show me the unit that i wanted to rent. Thanks Jazz!
Rafa was more than helpful in trying to work with us and our budget! He is knowledgeable and and asset to your team. Thank you again Rafa!
Jazz is amazing. She helped me get the right size storage and was able to do so quickly. Thanks Jazz!
Service was friendly and great got here close to closing time but they still helped assist me. Jazz was fantastic and showed me a couple different options and we settled on one that I liked and she made it happen in no time! Great personality very friendly and kind. Thank you so much Jazz!!
Jaz and M, whom I believe who now works at the Red Hill location are so amazing. Honestly they went extra mile to help out and explained everything in detail and really were there to just HELP. It’s a cool process and they make it even smoother. Thank you for the efficiency n the kindness
I highly recommend this Public Storage located in Irvine on construction circle! This is a very new facility with great customer service. Margaret and Raphael were friendly and very helpful.Heres why I recommend.. 1) brand new rolling (gliding) carts. 2) you can drive up without having type in your code. 3) convenient restrooms located upon entrance. 4) The office directly in the center of both entrances. 5) Nifty door timer that allows door to stay open for ease of exit and entrance inside the warehouse!! I'll return to this Public Storage 4 sure. it's hands down The Best!!🌟
Friendly service, super clean facility, never too crowded. Great value. Delicious water. Thank you!!
Very clean location. I was helped out by Jazz who was absolutely amazing. It’s rare to find people who are so willing to help and answer questions. Would recommend to any family member or friend
Soooo helpful!! Thanks so much for everything, Jazz! I mainly appreciate her walking me to my unit bc I would’ve gotten lost! The best!!!
Jazz was a great help, had a hard time opening the door and she assisted me. Amazing worker!
Margaret was wonderful and helpful, great customer service!
If you're ever in Irvine or near Irvine and you need a storage location public storage on construction circle have some of the best managers that a company could have they help me in my time and need I was trying to move something out of town and Jasmine was the best you came to my rescue didn't have to be there anymore and go home Great crew of people there!!!
Jazz was really helpful and took professionalism to a new level when showing me storage options. She patiently explained the various options we had and even took the time to call me when an internal issue was resolved to make sure we got what we wanted. Thanks Jazz! Side note: the location looks very well kept and is in a convenient area - easy to get to from the 5 freeway 👍
Jazz helped me with the renting process. She was very friendly and clarified all of my questions about the facility. The facility itself was clean and easy to access/use. Assuming no problems during my lease, I would reccomned this public storage to others.
Great experience, Margaret helped me out and made the process easy and stress less She definitely was able to get me the spaces I needed and signed and out of there in no time This facility is also very clean and easy to get around
Just rented at this place and it’s so clean and the process was so quick and easy. Margaret and Jazz were amazing. Showed the ins and outs of the property! Thank you Margaret n Jazz!!
Jazz has a smile that was infectious. She was extremely helpful and I appreciated her help. She was very kind and courteous. Definitely recommend this location!
This facility is very clean and well maintained. The manager that worked with me was Jazz and she was extremely helpful and very courteous.
Margaret is super helpful and professional. She answered all my questions at ease and i absolutely love her sarcastic humor! 100% recommend this location.
Jazz and Margret were such amazing people, very welcoming to both me and my father since this is our first time in. Love them both highly recommendable to everyone who wants to come in.
Amazing customer service! Jazz made my experience at Public Storage enjoyable. Attention to detail was spot on! Facility was immaculate! Thank you!
Christina and Desmond Are great.Customer service was better than great. The whole Facilities was Emaculate.the best I every Seen.when they both retire I would love them to come to work me!! P.S.YOU DEFINITELY HAVE TWO KEEPERS. SIGN, (Mr. SATISFIED). Michael Lopez😎
Margaret, the location manager, is very kind and helpful. She is over-the-top resourceful and intuitive. Margaret always greets me by name when she sees me. I have always felt she is conscientious and friendly. I had two really rough days moving in the middle of last summer. Margaret helped me get through that move and offered water to help keep me hydrated. She is funny, caring, and smart. It’s great to go to a storage place and leave with your spirits lifted up. That is the extra piece that Margaret provides in addition to great service
I’ve come to this storage twice because of the positive experience and overall safety. Margaret is welcoming, well-informative, positive attitude, and funny which made the experience even great. Thank you!
Was super stressed out moving out and had so many questions I needed answered. Margret was so helpful and communicative. Answered all my questions and instructed me how to vacate. Thank you Margret! 🙌
Margret. Was. Amazing! She is the reason we chose to rent a unit with public storage. I have never had such a great experience in renting a unit. Margret was so attentive, kind, and helpful. I felt like she really listened to our needs and wants as well as helping us to make a good decision for us. She even took the time out of her busy day to come meet us at our storage unit to give us the tour which impressed me even more!! She needs a raise 🙌🔥🔥🔥⬆️
If you're looking for a storage unit in Irvine, Ca, make sure to reach out to Margaret. She's attentive and accommodating and will treat you like her own family. And she truly listened to our needs when we were looking for a new home for our treasures. Thank you, Margaret!
Margret was awesome! I've rented lots of storage units but nobody was as good at her job or as friendly as her. She really listened to our needs and showed us around the unit and even gave us some extra tips on how to best organize our stuff. She is truly a credit to Public Storage.
Great place staff is Margaret my favorite she cool as hell
Thank you for the help jacob and margaret best place come these guys are very helpful and nice.
Thank you Jacob for excellent service.
Great customer service! Margaret and Jacob both have been very very helpful in helping us find the perfect sized storage since it's our first time renting a space. They were understanding about having to change the storage size last minute to fit all of our things. Highly recommend this place!
Best public storage in whole orange county !!!
Margaret is great very helpful if you need storage you’ve found the right place
Margaret was amazing- she made sure both myself and my movers were well taken care of so that our move in and move out was seamless. 11/10!!!!!
It’s a great experience renting a unit. We’re humbled by the wonderful services provided. Margaret is professional. The place is clean and organized. Keep up the nice job!
Awesome service by Margaret. She was so helpful and informative. Helped us through the process which was so quick and easy. Highly recommend this place. So clean too😄
My husband and I have had a good experience storing our belongings at this facility and Margaret from the office was especially helpful. She made the process worry free, even bringing us water during the move-in which was much appreciated. This facility is clean and well kept. I recommend this Public Storage facility and would use them again.
Amazing customer service and help with understanding and getting the best price for what u need
Margaret the General Manager of this Public Storage is simply outstanding. She provides great customer service and in our case is helping us to migrate to smaller more cost effective storage unit not better suited for us
Our storage is in Irvine off of jamboree. Margaret was so helpful from the first day we’ve met her.She has such a warm and welcoming nature about her and at the same time maintaining high professionalism. Weather if it was purchasing items of public storage or even trying to find out what storage size would be best for our family she was very patient & very thorough. Moving is already a high stressor so having someone who guide you step-by-step makes the process so much smoother. She is an excellent asset to the public storage company
Honestly the only storage I go to, even if it’s out of the way. Margaret takes care of that store and is the reason I will never go elsewhere (unless they move her) 😂 but in all seriousness she takes care of that store. It’s always clean and never have had any issues except when I lost my key to my unit. In two seconds she had ten or more locksmith numbers available. You definitely don’t have to worry about intruders here while she’s here
Margaret is amazing, very nice lady!
2 weeks ago Our experience at the public storage was amazing. Margaret was nothing short of amazing herself. She was very helpful and a pleasure to talk with. She made the whole process from originally getting the unit to finally closing out our tenure there there. I highly recommend this specific Public Storage if the need should arise.
Got the best customer service from Margaret, she was very attentive and kind when it came to helping me find a storage unit. Every time I come In she always greets me and knows me by name, could not have asked for better customer service experience.
We had a very stressful move and we managed to mess-up our reservation. Margaret handled our dilemma with pose and empathy. She was able to secure a space for us on the same day. I was distraught as our situation wasn't ideal. However, the level of customer service and support Margaret gave to us that day, my daughter and I will be forever grateful.
I want to give a huge, THANK YOU to Margaret for providing excellent customer service!! She is super friendly and made our move a fun experience! You rock, Margaret!!! :D
My storage experience with this facility was great. My process was very efficient, the facility was clean and I appreciated the fact that my time was valued. The staff was extremely organized, helpful and also, kind. I felt like my business mattered to them. If I need storage again, I will go here.
Farzana helped me. She's good!
You know when you go to a commercial business like this and you expect to be treated like just another piece of slim cuz all they really want is your money? Well thanks to SCOTT I felt the opposite. My man was not only in a good mood the entire time helping me, he held the door for me on my way in and remembered my name before I could remember his. He has gone out of his way to help me out and make sure my experience was more than pleasant. He is the type of guy that any company would be lucky to have on their team. If they don’t treat him right here I know someone else will because that is what he deserves. If you are reading this SCOTT thank you so much I wish you the best of luck on your endeavors.
I went to rent a storage and Margaret provided amazing customer service. Detailed instructions on how to enter facility and answered all my questions.
Margaret, the store manager is great! She’s very helpful and hands on. Really appreciate her.
Great service! Shout out to Kara for delivering 10/10 customer service. She was able to move me from one unit to another without any problems. Above it all, this place is always spotless, and clean. 🙌🏽
Their doors were acting up. So they called the Best.
Margaret is a whoot, and an extremely pleasant help @PublicStorage Construction Circle! She goes out of her way to make your experience as pleasant as possible.. Definitely the best PS experience we've had, and we have had many storage unit experiences through 9 moves! Keep up the great work in making those faces smile, Margaret!
It's public storage. It's really clean. It's pretty large. They have a bunch of dollies that you can use to bring your stuff to your locker. Margaret is awesome and is really helpful with getting you situated with either a locker or just you know if you need the doors held or whatever. She always makes my day when we show up and she's there
Came to get into my storage unit before opening and lost my keys. Margaret was early and gave me contact info for locksmith that was there in 20 minutes and got me back on the road. Best service by Margaret and she deserves a raise!
Great experience! Margaret provided outstanding customer service!
I had a delightful interaction with Margaret Monroe when I was looking for a new storage facility. She was very helpful in determining what type of storage I would need as I don’t have a lot of furniture but quite a few boxed items, some very old record albums that I don’t want to get damage and she told me how to keep them safe as well as to pack them so they don’t get warped… I appreciate all the help she bestowed to me…she was a joy to speak with and extremely informative… thank you Margaret…
Very organized and customer friendly staff here at this public storage. There’s this hoot Margret that was the absolute best! 6/5 stars!
I move around a lot for work and this is hands down one of the best storage places I've used. Very clean. Based on what I've seen the clientele is on the up and up (it is Irvine). Most of all, they have friendly staff and their manager Margaret is always helpful and on top of things, including calling me once when I was trying to access the unit afterhours. That sort of security oversight is what you want when you're leaving all your stuff behind.
10/10 - clean facilities and solid customer service. Shoutout to Scott & Latisha for going above and beyond to help us out!
It’s our first storage renting experience. Upon arrival, Margaret showed all the options and made the process easy. She’s really nice the couple of times when we went back in. The place is very clean and well kept. Thanks Margaret!
I recently switched storage locations and this one is way better than my previous one. This property is as clean as it gets with easy access to the elevators and plenty of dollies available. Special shout out to Margaret who is the absolute best. She was quick with a joke as soon as I walked in and is very personable and helpful. She also has the good fortune of being from Mass (!!!) and it was so great to talk to someone from back home! She also helped me re-book to the proper unit that I wanted after I had mistakenly reserved the wrong one online. Thanks Margaret!!
I have had my storage unit at Construction Circle for over a year now. Margaret and the other staff are always so attentive and helpful. I would recommend this location to anyone that needs a convenient place for personal storage.
Margaret is a goof. Super friendly and helpful. Made the stressfull moving experience a little less stressful
The rental property is always clean. You can feel safe coming in anytime to store your items. The customer service is great! Margaret helped me the last two times I've gone to my storage unit. She's very personable and wants to help you. The company should hire more people like her.
I would recommend this facility if you're looking for a clean and safe place to store your belongings. It's air cooled and there's actually a clean working restroom. Margaret will make sure you feel good about storing your things there. Times are hard nowadays and its always a plus to have staff like her that actually understands and treats you like a human being instead of just a customer. She heard and understood my dilemna and did what she could from her end to help make things workout for me. She has something that can't be trained or bought. She has a heart. Thank you Margaret
Just wanted to give our appreciation for Margaret. Since moving our stuff into the units we have this week, she has been so gracious & helpful, going above and beyond the call of duty. Love her customer service attitude, more people need to have that. Thank you Margaret!
This is a really good location! Very clean, plenty of space, and helpful staff. Margaret is especially important to the vibe! She made sure I had everything I needed to make my storage experience a fun one! The neighborhood is also very good, and the prices are cheaper than other places I looked at in the area. I definitely recommend this location! 👌
Found unit 10 x10 on Public Storage website for Irvine Construction location found unit on sale and was able to complete rental online. When I arrived Margaret was there to offer any help I needed She was more than helpful and gave me a bottle of ice cold water while I was unloading
We had a very friendly, helpful reception, were shown the unit and get everything explained. Nice, modern building, very clean. We were really very pleased. Thanks!
The best service possible! Thank you Margaret!! She was so helpful
The Public Storage facility on Construction Circle in Irvine is great! Very clean, great environment. My family and I have had the pleasure to work with Margaret, she is such a kind and genuine person. We recently moved to the area and Margaret has been an incredible help to us, from our storage unit to fun family activities we can do in the area. If you need any help or have any questions at this location, I would highly recommend speaking to Margaret. Thank you Margaret for all your help!
Margaret was awesome! Took the time to patiently explain everything to us showed us our unit walked us through all the nuances! Was extremely helpful and friendly! Tried three other competitor locations this was the best one cost wise and service wise! Would definitely recommend!
We received the finest service ever by Margaret when we were trying to reorganize our storage space. She was extremely helpful, courteous and kind. She checked on us frequently to make certain that we had everything we needed and assisted us in many ways. She is an asset to your company and we thank you for employing her. We love using Public Storage because it is kept so clean and safe. So THANKS!
Public Storage, Orange Door insurance & Sedgwick are all the same thing. They will NOT honor the insurance claims that come their way. THIS FACILITY DID NOT HAVE WORKING CAMERAS FOR SEVERAL MONTHS. There were multiple burglaries here. they did not validate identities or check to see if the thieves were actually using real information. This allowed entire crews to steal 10's of thousands of dollars from multiple facilities, including this one. these crooks are slowly getting caught now but the damage has been done. DO NOT COME HERE. DO NOT DO BUSINESS WITH PUBLIC STORAGE. google search Orange Door insurance & Sedgwick and you will quickly find the BBB and Yelp nightmare stories. WHEN THEY AREN'T BUSY RIPPING YOU OFF for storage, you will get your stuff stolen. ALMOST ALL of these 5 star reviews are fake. you have been warned
I love Margaret she’s an all star. She saved me money and plus she OVER DOES HER JOB! I was having a horrible week apartment filled with mold having to move on demand my week was terrible. I saw this beautiful woman’s heart through her conversation an my day started to brighten up. Margaret is the perfect person I felt like she was the Owner as knowledgeable about everything she was. She made me feel as if I knew her for years. Never passing judgement over me crying and In an off mood. I love you Margaret I’ll forever recommend you as the agent for any situation at public storage thanks-Ashley
Thank you so much Kyle for your awesome guidance and explanation ! The staff's had a good customer service! Everyone was super nice and helpful. The storage was clean and easy to deal with and reliable!
Jorge's serive is perfect！
Jorge's service was excellent! We got exactly what we were looking for and with no hassle. Definitely recommend this Public Storage!
Clean and new
Jorge is very helpful and friendly.
I had a busy day moving and very professional Jorge helped a lot with choosing the best fit storage possible! Definitely recommend Public Storage, and Jorge to work with!
I had a smooth and quick progress for reserving the storage. Thanks Jorge for helping!
AVOID AVOID AVOID YOU WILL REGRET HAVING ANYTHING TO DO WITH THIS PLACE
Love it clean carts available elevators
Jorge helped me out to rent a storage. He is really nice and friendly. Strongly recommended!!
Amazing customer service Jorge. Was very helpful. Took his time to answer all of our questions. Thank you!!!
Jorge provided great service.
Jorge helped us out. Honestly best customer service ever received in any storage location. So happy to have him help us figure out the process and make it so easier to understand and go through all the documentation. Thank you Jorge!
Customer service was behind excellent, George was able to help me out with the transfer and everything, definitely recommend going to him if you ever go here.
Jorge this guy over and beyond by staying after his shift was over and able to everything.
IF YOU VALUE YOUR BELONGINGS, DON'T TRUST PUBLIC STORAGE I just found out all of my guitars were stolen from: 2nd floor unit at PUBLIC STORAGE 16452 Construction Cir S, IRVINE, CA 92606. I am a musician that had been sidelined due to covid and had to move here from Texas to help my elderly parents who are struggling due to this terrible pandemic. They stole all of guitars and music gear, worth over $20,000. They even stole my clothes and computer peripherals. It took me 10 years of hard work to buy these... On Sunday the front doors stay open... anyone can just follow a tenant in. There's virtually no security. No gate. Nothing. They did not inform any of the tenants that the there were critical security issues. They refused to even prorate my month. The customer service individual at corporate had 0% empathy and did nothing to help. I am at a total loss. those guitars were all i had... i'm crushed. i think public storage is well aware of their own negligence and I am consulting my attorney for any and all legal remedy. ALSO - google search PUBLIC STORAGE IRVINE ROBBERY and you will find that multiple locations have been robbed in the last week .. LITERALLY there's a reddit thread. hundreds of thousands of dollars of stuff is being stolen from Public Storage they refuse to acknowledge it or assist anybody. **to the guy that jacked me.... you may be good at theft, but you will never be able to make those guitars sing like I did* UPDATE: the insurance I purchased through public storage denied my claim. This entire company has a mountain of documented unethical business practices and i strongly recommend getting your own insurance... or better yet, dont trust public storage or its affiliates and do not conduct business with them. Hundreds. If not thousands of testimonials are all over the internet.
I loved how easy it was to rent a unit, move in, and even the move out process was extremely easy. They provide you with an app that you use for access into the building, but it also allows you to pay your bill, get support, etc. And there are usually always carts available to move things in and out of your unit. Also, the guys at the front desk are super friendly and helpful. They make you feel welcome and are very positive with great vibes. Highly recommend this public storage!
We got great service from Latisha to take care of our non profit account modification.
Amazing checking in experience, extremely fast and professional. I wanna send my appreciation to the property manager Latisha. Thank you so much for your support!
Jorge was really helpful. He guided me through my reservation and showed me the app for hands-free access to my storage unit.
Jorge was so helpful and made this experience quick and painless, and he worked with me to ensure I had everything I needed. Definitely recommend!
Jorge and Francisco where a good help to me by moving in
Jorge is the best!!!
GEORGE HAS EXCELLENT CUSTOMER SERVICE, QUICK ABD EFFICIENT.
Great place. Spotlessly clean, well-lit, and well-maintained. Jorge at the front desk embodies customer service at its finest. He is a true professional in every sense of the word. Thank you for a great storage experience. Keep up the good work Jorge!
Thanks you Jorge for helping out.
There was initially some confusion with renting our space however Jorge was very helpful, understanding, and solved the issue. We are grateful for his assistance and happy to be a tenant and look forward to our future here. Thanks again Jorge!!! Please ask for him!
Francisco and Jorge were extremely friendly, met all of my needs, and were sure to keep me up to date with important dates and information. Fantastic experience!
Jorge and Francisco are to work with, their great fast, friendly and efficient, with great customer service and interactions are always professional
The Public Storage on Construction Way South in Irvine delivered high results to my expectations. I needed a storage unit during challenging times and they were excellent! They were competitive in price, the staff friendly and dependable! The units are amazingly clean, (even the bathrooms were well cared for.) I felt safe, the facility well lit and secure! I compared this place to other Storage facilities and the others could not compare. Jorge M. is a great example of their customer service.
Jorge helped me with my storage needs. He figured out a way to get me EXACTLY what worked for me and provided me with the BEST customer service. Was planning on going somewhere else but I’m glad I came to Public Storage!
George is the Best, rented for a whole year no break-ins, love the security in facility and service was great! Will rent again in future!
Friendly Staff, well maintained space
Storage facility is clean and very well maintained by the manager on site! Jorge was informative with pricing and provided us with great customer service. Highly recommend this location!
Clean facility. Great visible location. Friendly service. Jorge was very helpful and courteous. Thanks.
Jorge and Francisco are the best!!! They helped me to finish my e-rental on my phone very quick!! I highly recommend this property!! Very charismatic employees!! Thank you guys!
Jorge is super dope and very friendly! Helped me and my brother get squared away while also giving us all of the information we need to be safe and navigate the property. Great emenities and very clean.
Jorge is great!
Had my storage for 2 years and George and Francisco have been a great help. Thank you
The property manager George was very helpful getting the unit set up for me.
Jorge was very helpful going out of the way to attend to our requests.
What's to say . It's a place to store stuff. It's clean and safe.
Francisco and Jorge helped me out so much when it was the last minute and I was in need of moving. Their customer service is great. They take their time and are always willing to further explain any point of confusion. I have nothing to complain about. Thank you guys so much!
Francisco is a great hire to the Public Storage family! He is very professional and knowledgeable. Even though he is new to the profession he is very capable and willing to help. A 5 -Star employee!!
Excellent service from Jorge at this location!
Jorge was amazing, did a good job explaining everything
THE HOMIE GEORG MADE IT FAST AND EASY TO GET THE STORAGE WITH NO HASSLE STRAIGHT TO THE POINT AND MY FAVORITE NO BS THANKS G
Jorge the Location Manager was amazing help. Patient, understanding, and fast. Thank you so much 🙏👌
Jorge was really amazing, help me through my entire process on getting a unit. I am so thankful he made my move stress free. I was so worried about how my things would fit in a unit and he made sure to accommodate all my needs. Thank you so much for your hard work. Public storage you have one of the greatest employees. Thanks Jorge.
Easy set up, both staff members George and Miriam were super helpful. I would highly recommend 👍🏼
It was quick and easy to book the space. Jorge helped me a lot with the reservation.
Love over 2 years of experience GEORGE is very friendly manager.
Great customer service specially from the manager on duty George
Thanks Jorge for the great customer service and getting us EXACTLY what we need!
Clean, well designed, the access to the storage unit made it easy to get our items in. Locks were secure and I was satisfied that it was safe.
Very helpful! the property manager talked everything through and showed us what we needed! Would highly recommend service above other places I've been!
Great service and very friendly staff.
Jorge has great a friendly demeanor with very good customer service.
Great customer service Kara
Easy set up. Friendly and informed staff.
Public Storage is convenient, reasonably priced, and clean.
They make you sign increased prices will occur. But is doesn’t say how soon and how much. It’s raised by your first month’s rent, $40 higher from the amount you signed. Then if your income changes and you can’t pay until a date other than the first of the month, $11 late fee. It’s not considered that you want to pay and are making a payment. They still will charge a late fee whether or not you have the money. My storage has an ant problem, customer service is not good enough, especially for the high price. You’ll be pestered, even though you gave them the date of the payment, which the difference of 4-days from the late date.. You can’t change your due date. I’ll be out soon. The pandemic has made it difficult to move. I don’t recommend.
Great staff!!! Great rate!!
Our first time renting a unit with any storage place and it's been a quick, easy, and a great experience. Kathryn and George have been so helpful and knowledgeable. They were able to show us the sizes that would work for us and make sure we knew everything that we were signing. Very excited to have extra storage and very happy that the employees are helpful as well. Thank you Kathryn and George!
Their bathrooms are closed to their own customers. There isn't an option for some distance & you have to stop working, as well as secure your things until you come back. It would be nice if they could just clean them for us or provide materials for the customer to clean after themselves.
I’m constantly passing by this location and always thought that it was one of the better looking storage locations. I went in and was helped by Miriam. She was very knowledgeable and made my reservation there quick and easy. She walked me through a couple of their storage sizes until we found the one that would better suit me. I appreciated her help due to it being last minute since they were about to close yet she stayed past and helped me set up everything as well as walked me through how to use the gate code and lock my storage. She followed up with me the following day to make sure I settled in well, very satisfied overall with the help I received by Miriam.
Mirian was very helpful and made moving in super easy!
Miriam was the best! She helped us get everything set up and explained everything really thoroughly. She was also really funny which made everything an even better experience. Thanks!
Miriam was absolutely amazing and high energy. Answered all my questions and got me through the process without any worry. Considering this was my first time, it was absolutely worry-free and I left overall satisfied and happy with everything!
Great friendly service!
Michael was very helpful in cleaning up an accident in my storage unit this morning. It was completely my fault (or rather my dumb mover's fault). Public storage took care of it, resolved my issue on a hectic day and I am grateful and appreciate the beyond service.
Stephanie helped me and she was really helpful and friendly. The staff there are awesome. Highly recommend. I had a great experience!
Super easy and convenient
Jason was very helpful throughout the whole rental process!
Jioni helped me out so much with opening my storage unit. It was really nice to have such a friendly person helping me.
Great service, very easy and simple.
Kathryn did a wonderful job and made my trip easy and effortless!
Kathryn was super helpful and very friendly!
We got helped by Kathryn. Amazing service. Very nice and helpful.
Terrible experience: very very bad. The agreement was for a 7.5 ft by 10 ft storage unit but, instead gave us a smaller 5 ft by 10 ft unit. They advertise larger units but actually get customers into much smaller units for the price of larger units.
Check in was a breeze and Jioni was so friendly and helpful. I can't believe I found a storage size I needed on the first floor at such a great price.
Great service. The worker at the front desk was very helpful. 4 starts because I don't like how you have to buy their lock to use their unit tho.
Kathryn did an amazing job signing me up with a great unit! She was very supportive and helpful. Highly recommend this location!
Kathryn was great and made the process very easy and answered every question - was great!!
Great customer service!
Kathryn and Jioni were very helpfuland knowledgable and made the setup quick and easy! 5-stars!
Kathryn was thorough, pleasant, and professional. We’re glad we chose the Irvine location. Alan Ahmer
Awesome Service from Kathryn! The whole place was very clean and secure! Very happy with the service and the storage! Thank you!!!
Had a great experience with Catherine. The lobby is really well decorated as well and positive. Highly recommend this location. Customer service was great Thanks Kat!
Kathryn did an amazing job! 10/10
Kathryn and Miriam were very helpful and professional. The property is new, clean and safe. Would recommend to anyone who needs storage!
Didn’t appreciate being blindly sold on optional items, and not being told the price until after my card was charged, and even after was over charged by mistake. Waste of my time having to return for a refund.
Kathryn is very helpful, she gives explicit instructions on the storage.
We received a call within 5 minutes of our original inquiry from the property manager, Kathryn. We headed right over to meet with her, and were so impressed with not only the facility, but more so Kathryn specifically! She gave tremendous advice to these first time storage renters, and patiently walked us through the entire process. The facility is organized and spotless, which made me really comfortable storing our belongings here!
HEADS UP PEOPLE! Just received an increase from $119 to $145 - nearly 20% Who does that? Dont be fooled by low intro rates!
-RENTER BEWARE- -BAIT AND SWITCH.... they get you in and after 12mths, they raise the rent. In fact, 18mths in and I have had two rate increases. The rate went up over 35% with a single notice (two weeks prior). I call and they simply say they reserve the right to raise the rent as they see fit. Period.. no discussion. Meanwhile, the online rate is over 50.00 cheaper. BEWARE...
Excelent customer service thank you Kenny
Great service, Kathryn is helpful and professional. Appreciate the good location and easy administration process
Great service, quick and easy rental
Kathy the property manger was so great , she always smiling with wonderful cheerful greeting also she is honest and professional.
Kathryn was a great help. Thank you!
Anna and Kathryn were great at helping me get set up and moving forward quickly. They are dedicated to maintaining a clean property. Management should invest in better technology to alert the workers (while they are out cleaning) that someone is waiting at the office.
Jason and Kathryn were so helpful and efficient today! They really know their stuff when it comes to storage. They were able to show me a unit, get me completely set in like 30 minutes. Highly recommend! Location is super convienant too.
We were helped with efficiency and professionalism. Very friendly too. We enjoyed the process of moving into our first storage unit.
Great service. Very friendly people. A straightforward sign in process and reasonable rates. It's definitely worth it for temporary moves or storage. Very clean and friendly environment. Looks new.
VERY CLEAN CONTEMPORARY SITE.
Kathryn was amazing
I am here with Kathryn today, really good service here. She explained everything clear and nice.
dalia is super nice. She help me to move out.
Dalia is a very nice lady, she asked how my experience has been here with PS & how my move in was. I can say it’s been very helpful and understanding. I didn’t know where to go and store my items. Once I stepped in the office my worries have gone away and everything was easy such an easy move especially with the push carts they have here. Thank you for your awesome service.
This facility has been the best customer service I’ve ever gotten, Dalia stayed for me & helped me get my access code after closing hours. She let me come in the office as she was closing the door to leave. I thank you Dalia very much for helping me. This property is kept very clean and the Staff are Amazing. Thank you Dalia again for your customer service.
Kathryn and Dalia are really nice and helpful！！
Got great help! Kathryn had such a great attitude and made sure we understood everything clearly! Will definitely come back soon!
Kathryn gave me a excellent service.
Miriam, thank you for your help, you seem to me very knowledgeable on what you’re doing. Great customer service.
All the employees here are very helpful and take the time to explain. Kathryn and Kyle helped my and were both friendly and patient with my questions. The facility is clean and centrally located.
I was assisted by Miriam. Great customer service!
Kathryn was friendly and helped us fet what we needed! :D
Great and friendly staff ....excellent services
Clean storages in 3 story building
Kathryn was extremely helpful and cheerful. Made my experience a good one. Oh ya, Ashley is great as well. Both are great ambassadors for the brand...
Ashley and Kathryn were very helpful during the check in, the storage looks clean.
Raul was an incredible help with my move/ transfer. I went in there wanting to get another unit, for a couple of days in order to downsize. He asked discovery questions to better fit my needs and was able to identify what I really needed was a transfer, which would cost me a total of $0! I was blown away with his sincere interest of my needs. The day of move in I was assisted by an extremely helpful and charismatic lady with blonde hair, so sorry forgot her name "Melissa"...? She was incredible and extremely accommodating. She too took sincere interest in my needs by ensuring the unit I was getting was the perfect fit for me without any supporting beams being smack in the middle. Keep up the great work! AND THANK YOU!
Kathryn help and professional demeanor helped me get set up with my storage in a timely fashion!
Mariam and Katheryn are the best
It's awesome, I love it!
Very clean facility and well air conditioned. I dont like that they close the bathrooms at 6:00 when the office closes and I especially dont like that the moving carts are locked up at 6 as well. The actual facility closes at 9. Very frustrating.
My experience with Kathryn was wonderful checking in.
Absolutely shameful business practices. All the 5 star reviews for this are because they specifically ask you to perform the review during checkout. After moving out early, they don’t prorate a refund for the remaining days of the month. Bought a Damp Check from them, never used, not opened. They don’t allow refund. Steer clear of this scummy business. I will never be renting from this company again.
很好的仓库 前台小姐姐人也不错 服务到位 特别是叫anna的客服
Kathryn helps me a lot with getting things set up! 😊
Great facility. Very neat and new. Dalia was very professional, friendly and efficient!
Helped by Kathryn
Very nice staff and nice environment!
Dalia is nice and the service is really fast and good！
The units them selves are fantastic. Building is new and clean And staff is wonderful. Zero issues with them. My problem is with the price increases. My unit lease started at $312 per month on in December of 2017 . It has so far increased to $423 per month!! that is over 25% increase which seems insane. They have me captive though. Moving it all somewhere else would cost just as much. I simply want "buyer be aware" message about Public Storage. Like I said this location and staff are fantastic. They are NOT personally increasing the rates.
Dalia was very kind help me out in my rental and as well how to protect my items. The damp check will definitely keep moisture from getting to my boxes and mattress. Thanks for the service as well the property was very clean
Kathryn at the front desk was very beneficial to are choice of storing our stuff at public storage
Staffs are super nice. Dalia and Kathryn helped me out for all the process. The process is quick and convienient, and storage room is large! perfect place to store stuff
Really convenient and friendly manager!
kathryn made it easy to reserve my unit and answered any questions i had. good service
Great services. Great price.
Dalia was very helpful she helped me make my payment and as well as my Public Storage account online so that I can make my payments myself. She is very patient and she is a hard worker, she was in and out of the office. Thank you Dalia for your help.
We looked at a different public storage first before coming here. The first location we didn’t have the best customer service. We figured it would be the same everywhere we went. We came to this location and Kathryn assisted us. She was very wonderful and patient. She answers ALL our questions and made us feel comfortable. She also didn’t pressure us which is huge in our books. Thank you Kathryn for assisting my wife and I once again.
anna was the best little thing i’ve ever seen. she helped me so good. kat had great jokes. bye
I am extremely satisfied with the service that I received from Kathryn this afternoon. Thorough and professional. Would definitely recommend this place.
Worst place!! Nothing is consistent. Staff is rude and they make up there own company rules! They told me my things were in a storage unit that belonged no one. Never notified and or asked me if my unit was broken into. Instead they locked my code so I couldn't enter the facility!!! I'm not the only one who has had this a bad experience at this facility. Everyone that I meet or know with a unit there has now left that facility. Never would I go back there!!!
Easy and quick
Pleasant experience all through the process!
Kathryn was very nice and explained everything about the rental. I feel very secure storing my items here!
Giovanni to the rescue! Our movers had placed an item I needed on top of several boxes, making it hard to reach. Giovanni, who was at the front desk, was so kind in agreeing to come with us to the unit to help get it down. So appreciative of him! He was not only courteous but also professional. Don't know what we would have done without him!!
really nice place and Dalia give us a great services and help us to rent a storage place...
Thanks Giovanni, he really helped out.
Great customer service !
Great thorough service from Kathryn. Thanks!
quick, easy, and clean! Kathryn was very helpful
Great experience, friendly staff!
We had 2 storage units here and just consolidated to one bigger one. The staff in the front office are very friendly and accomodating. The facility is very clean and secure. We have been at this storage facility for about 8 months and have had no issues and feel like our household items are very secure unlike a facility we were previously at. I highly recommend this location.
I had a great experience getting my storage unit today. It was quick and seamless. Facility is very clean and easy to access. Will continue to use unless things change for the worst (which I'm not expecting)! 2 thumbs up so far.
Easy rental process. Friendly staff. Good experience today.
Amazing location! Antonio is super helpful
The location is awesome and Antonio is super friendly. Would reccomend this place!
Anna is amazing!!!! She went above and beyond helping me! I had to upgrade to a bigger unit after the one I thought was going to work ended up being too small. She made the transition super easy!!! Thank you sooooo much Anna!!!
The location is always clean and Antonio is always so helpful
Great location! Antonio is awesome!
Super clean location and Antonio is awesome!
Anna and Antonio were extremely helpful and courteous. Couldn’t ask for better customer service!
Antonio just showed me a couple of spaces. He was great and the location was great! I definitely will be renting here soon!
Antonio is super nice!!! He is so kind and very willing to help us. Five star for him👏👏
Noe is spectacular! He's always going the extra mile and providing the best customer service!
Can’t thank Antonio enough for being so nice, helpful and kind. It was almost closing time but he took the time very nicely and showed us the storage unit. The information he gave us was so clear. I appreciate all his help.
Made a payment for a different location but Antonio was really friendly throughout the process. Debating if I should switch over from the other location to this one since they are so nice at this one 🤔🤔
This was a very pleasant experience, and I was really relieved. This was my first time getting a storage unit, and Noe (with an accent over the e) Antione (with an accent over the n) was my customer service representative and he did a thorough walkthrough, explaining the package, what I'll be purchasing and how to access the building and the elevator. He also showed me how to open and close the unit. He answered all of my questions and was very informative, helpful and cheerful. Thank you!
While looking for a storage space I walked in, without an appointment, and employees Lindsey and Noe were extremely friendly and helpful. They answered all my questions with simple, understandable responses, gave me a tour of the facility, and explaind everything that would be expected, and that I can expect. I appreciated their help and my interaction with them is part of why I chose public storage.
The guys inside the office are always helpful
Great Public Storage
Noe and antonio are always around, i always see them cleaning, checking the hall ways and help us with the dollies
I've come here a couple times to help my friend move and Antonio and Noe are always nice and helpful, thanks guys!
Customer service by Antonio was perfect. Would reccomend his services.
Very helpful staff. The manager took time to help us find the perfect unit for us
Natalie was informative and quick!
Stopped by my local Public Storage 2 weeks ago in Tustin and spoke with a fine gentleman. He showed me around and answered all my questions. The only issue were the hours, which this location was only open until 6pm. So he went over other local Public Storage facilities and I chose the one on Construction Circle. He let me know that Brittany would be the one who would help me. I really appreciated his assistance. I then spoke with Brittany and we had many many issues with the computer system, but I wasn't in a rush so no big deal. She gave me a tour and was able to get me better pricing, which I greatly appreciate!! We have been utilizing I5 Storage on Michelle and boy, are they expensive. We get a brand new facility that's climate controlled and has all the features for a way better price!! So thank you very much for your help. The only issue I do have is that they don't go by their Yelp! promotion and state that they don't use Yelp! anymore. If that's the case, you may want to remove any promotions to stem any confusion. I'm very happy with our decision to come here.
Natalie is awesome
Just rented a 10*15. Brittany did an amazing job at helping me getting the right size and best deal. She was able to answer all my questions and guide me through the process. And guess what!!! She was smiling and professional all the time and it is becoming rare. Thank you very much Brittany!!! Not enough start to express my experience.
Juliana ..wonderful and enlightening attitude
Very nice attitude ! Brittany is the one who helping me for the rental ! Highly recommended to rent here !
Brittany was really friendly and helpful :)
Brittany and Stella are phenomenal! Very happy with the customer service and the new facility.
Brittany was outstanding for rental procedures and checking me in. Highly recommend her and public storage.
Great staff. Love this place!
The reception staff are very helpful. The inside is always clean. It's nice to keep our stuff in a safe place.
I had a smooth transition into storage with the help of Brittney and her crew at Public Storage at the property 29242. Thanks
Great service and made the process very easy. They have the best rates in town too. Thanks Lauren and Brittney!!
Brittany and Karen provided amazing customer service, and helped me find the right unit for my needs and set me up the same day. Coming from the Extra Space Storage just around the construction circle, the experience here was amazing and took my business from them right away. The best part about it is that all the units are indoors so that your stuff won’t be covered In dust! Highly recommend this location and the employees here.
Brittany well described things so kindly :)
I love this storage. I was used to the typical outside storage, but now that I have experienced the indoor storage I am never going back. If you want great service, and a clean storage facility then this is the best choice. The best part is the team they have at this location. They are friendly, and help you in any way they can.
Brittany was great. Showed me the unit, Fast evaluation and before u know it ur done.
If youre looking to rent a storage unit in Orange County, look no further. I highly recommend this public storage. I looked at several storage companies over the past week and was sold after talking to the property manager Brittany. She listened to all my concerns, answered every question, she really made this process stress free. She was very knowledgeable in figuring out what size unit I needed and how to properly pack my belongings. Save yourselves time and hassle and contact Brittany.
The property manager Brittany was amazing and helped me get all the information I needed to protect my items. I just went in there to buy some tape but she made sure I had knowledge of how to protect my kitchen items since I had never moved before. I would highly recommend this storage facility because the management is great and they have really good customer service. When I need a unit I will definitely rent here.
Had a bad experience with the staff, one women inpreticular named Brittany other than that clean storage and but all together I will not recommend this storage to anyone because of this woman who lied to us at the last min, then locked up the store and would not let us buy a locker when she said that if we hurried back she would get us in before she left. But then when we got back she had already locked up and was leaving, then decided to be rude to us. I will go to another storage locker and I will get my 4 units there. I will never use this public storage again. Location, 16452 construction center, Irvine ca.
Well was good knew the situation and they closed the door on us when we wanted to rent a third locker so unprofessional
This particular storage center will bait and switch you. The claim is that your rates would not go up for a year, and then they increase the rates by saying that the policy is that the rates will only go up once a year, and they're within their right to increase your rates even if it has been only 5 months. Now i understand that i should have "read the fine print" and not taken the word of two of their employees at the time of signing. That is my responsibility, i know. What i am here to rate as poorly is the service of the district manager. I was given a number to call France Khosravi. I called and left him a message, 21 days later not having heard back from him, I called and asked that my rate increased be formally reviewed since I had been told originally that it wouldn't go up. I was assured that the district manager would follow up with me, 6 days later, nothing. When I called the local office again, I was told that the manager had called me twice (perhaps telepathically) once the day before, and once that day; there is no voicemail, and no missed phone call, and that that rate increased of approximately 30% will stand. I was able to get a phone number to the manager's manager. I was asked to give them 24 hrs to resolve this, 36 hrs later, by my call, the manager's manager didn't have an idea of what I was talking about. Only after explaining everything, he said to give him one day. 4 days later, after a couple of missed phone calls from the original district manager (and a total of 33 days from my original complained), nothing has been resolved. If i don't make the increased payment today, I have to pay a late fee. Corporate manager is MIA once again, btw. So my advice to you reading this review is, make sure you read the fine print as opposed to believing what you're being told; if you need costumer service, pull up a chair as you'll be waiting indefinitely for a call back. A typical response will be, "I'm sorry, it's out my hands" to just about every request you have. There is of course this very friendly accommodating service "What I can do for you is to give you a smaller unit for that original price if you'd like" uttered in the same sweet tone of voice a "would you like cream and sugar with your complimentary F/U cup of coffee today?" be offered.
This is a great storage facility! Two thumbs up to Monique and Karen, they are very friendly, responsive, so professional and courteous!. Wonderful customer service! The ladies are very pleasant. I would recommend 100 % this storage facility Facility is clean and secure. Easy access from Jamboree and the highway! Such a welcoming personality and so willing to work with you. They have a clean, safe storage building. Great experience renting a storage unit! When I needed a solution for a storage, the staff was so kind and helpful. Thank you Monique and Karen!!!
This is a very clean, brand-new facility. The employees (Brittany, Monique) were incredibly friendly and professional. I was looking for these qualities!
Brittany was great help and the storage is greAt.
Painless and cheap.
Nice front desk agents ,but alot of hidden figures,charges .1 St month isn't 1.00 at all
Monique!! She is great!! She helped us with choosing the storage we like!!
Eathan was super helpful and informative 👍
Great service from Brittney. Great rate
Very helpful! The lady behind the counter went above and beyond helping us out sort out what kind of box we needed and how to make it work. Turned out the display box was the perfect solution and she kindly suggested we take it, and she will make up another one. Seriously, customer service above and beyond anything you would expect! Highly recommended!
Thank you to Brittany for all your extra helpfulness and friendliness! Definitely recommend this public storage!
Karen,Brittany and Darius are an exceptional helpful crew, manager always courteous and all above and beyond. Thank you. Nora
New, clean and great location with great prices.
A big thanks to Brittany and Karen for making our life easier yesterday. You were so friendly and helpful. We also appreciated the advise on boxes and packing materials. The facility is clean and we temperature controlled storage. This has been a good experience for us.
Very affordable prices and very friendly and helpful staff.
KAREN and ILIANA were amazing help. This Place is at a great rate and location. Come by and grab a unit before they fill up!
Got a great deal on their largest unit. I'm impressed with the facility, so clean and climate controlled.
Awesome employees, super helpful, great prices.
Natalie and Karen helped me with the reservation. The property is very clean... its brand new!!!!
Brand new facility!!.. super clean and shiny! Great staff! Amazing prices!!! I researched 30 places in Orange County and these prices were the lowest around and way under other's asking price. Including their own sister public storage facility... perhaps because they are just newly built and filling up. I love the new facility, but the reason I took to a review is really to give a review shout out to an amazing staff member there who was truly hands on. THANK YOU KAREN!! .... YOU ROCK!!! I have been with public storage for over 10 years while there was always great experience and great staff, this staff member truly stands out. I've been a loyal customer at Public Storage for 10 years, However at the inconvience of needing a last minute much larger unit, to combine all units, there just was no availability on the same site as my unit. After a phone call I was blessed to find out there was another facility only a block or 2 down the street....so it was extremely convenient, and how I ended up here. Karen was the staff member who checked me in and set me up complete with paperwork and locks in less then 5-7 minutes. She also walked through the unit space and and shared her knowledge on square footage, determined how big or small I would need of a unit, and instructed the best possible ways to store, had even showed me set picture diagrams on wall. Due to the most incompetent and sloppy movers who I hired basically to break everything of value. This would be my most challenging and worst move ever!!! I ended up with extra storages. So there were many challenges for 3 different days for me that left me crying. Karen's presence and hands on approach in the recent days of continuous move was of the greatest help. She's extremely sweet, professional and helpful. She stayed past her working office hours to accommodate my movers, and all other movers who were moving in and out after there was a security breach in automatic sliding door unable to work. Due to my own bad movers, I had to come to Karen constantly like a haunting ghost, and each time she was very empathic, compassionate, and reassured me each problem could and would be solved, and in the end helped fix it. So having someone standing by that is qualified and knowledgeable and quick to help solve the dilemmas was a Godsend. So.. thank you Public Storage for the beautifully new and clean storage facility but Thank you for your employee Karen who represents your company in the most positive way. A+++++
Katherine and Karen were very personable,caring and helpful. The Public Storage Building is new and very clean. Highly recommend this facility. Reva and Norman
Iliana and karen ,was very helpful and answered all of my questions with a smile without making me feel like i was bothering them awesome individuals i highly reccommend this public storage. Five stars thanks lliana and karen keep up the good work.made my day😄
Does anyone ever answer the phone?
Ryan and Natalie were very helpful in getting me setup with my storage unit. This facility is really large, but is clean and new. I got a great labor day weekend special and the move in to the unit was quick and as painless as possible. Thank you!
Iliana and Karen were very thorough in explaining the terms and availability. They were very pleasant and courteous. Thank you.