Public Storage Self-Storage Units at 2200 E McFadden Ave, Santa Ana, CA

They keep the facility clean and they try to keep it in repair. I need access to the north electric door because I have long things and when it doesn't work, I have to use the south door on the other side which is a long walk carrying something heavy and awkward. If the north electric door isn't working it should be propped open. I'm looking around for alternatives in case this continues to be an issue.

Verónica pedro nos atendió bien con buen actitud

Casimiro!!

Casimiro!!!10\10 asked him for anything

went in today to try to figure what storage would work best for me. Mariah beyond amazing! She explained the whole process and walked me through my options.

No hay nadie llevo esperando una hora por mi licencia Encima me insulto me llamo mojado

Be careful with PS in Santa Ana, I moved my furniture in to the unit on Mc Fadden and Village, after 3 months of occupancy PS raised my monthly rent by 40% Unethical to the MAX

Mariah made my first rental such an easy experience. Everything was explained to me in detail and I am extremely grateful. Thank you PS for having a great representative to lead this location.

Casimiro best customer service!! Always helping

Mariah is very good job , I lake you help me , thank you !

Cleaner than most however employees there never pick up the phone, even when I went to the location during business hours, the doors were locked and no employees were there. Idk if they are just chillin on work time or why they're not working during business hours but maybe they need to hire more responsible employees

Casimiro he is everywhere always giving a excellent customer service!!

This is a great storage facility. It is always super clean. The staff is amaizing. Suoer helpful and friendly. I leased a new unit today, Alex and Kevin were great. They are a perfect example of how custermoer service should be. It's rare to have good customer service post-covid and what a refreshing experience this was.

Amazing experience! Mariah the manager of this location is GREAT! I received an unbelievable customer experience that I will recommend this business around my family and friends. Ohh by the way, Mariah makes the rent process so easy! Come and have a GREAT experience!

Amy Was fantastic very helpful

Casimiro excelente trabajo, el solo en la oficina me ayudo con mi unidad!! 10/10

Amy wad awesome. She walked us through the whole process from reservation to setting up the app etc.. ask for Amy when you go in..

Casimiro me ayudó mucho con mi unidad, es muy amable!! Y profesional !

Amy. Was amazing at this facility thank you Great client service and Jesse ☺️

Amy was a great help assisting in my storage needs. Walked a few units, got me squared away and made sure I got a competitive rate. Awesome help!!

Casimiro!!

6 to 6?

Amy was great she helped a lot I definitely recommend public storage

I love this location!!!...Amy, she was so professional, kind and very helpful. Good job!!!

Amy was a great help made every very easy and understandable for us get her for your help

Amy was amazing in helping us and very informative and sweet...she can help you with any question or concern you may have!

All the locks are the same. My friend got her unit broken into and property stolen and it was evidently an inside job because lock wasn't visibly tampered with. My friend and I and another friend came in today and nobody was there when we needed a dolly. Thank goodness a FedEx man came and carried four boxes out for us. Looks like employees are doing holiday shopping in the storage units. I will be supporting my friend through the whole process. A police report is being filed, hopefully they cooperate without court being required. If you have no other choice but to choose this place please secure your property with an additional lock and take pictures each time you go for documentation. The insurance they have only covers 5 grand so complete coverage falls on the unit tenants. Unfortunately my friend didn't think this would be something required because theoretically the place is protected but since everyone is packing their audacity this season I recommend having additional insurance. It is worth noting that the only way to access the units is a QR code/keypad. The locks say on them property of public storage - so they have a master lock for all of them. Unconscionable.

Staff was helpful, especially Amy who gave me a tour, explained everything and answered all the questions that I had about the storage unit and process.

Casimiro

Excelente atención al cliente

Casimiro 10/10

Casimiro me ayudo s descargar el app y actualizarlo

Are raising their prices by 15% every few months

Casimiro

Casimiro me ayudó muy bien y muy amable

Casimiro

I wanted to change parking spots and they made it very simple. It only took 5 minutes to get it done. Very happy with the staff and the clean yard

Jason bueno

Casimiro Best customer service 10/10

Sweet workers, overall good experience

Sbeidy is the best!!!! So very helpful and great customer service!

They charge me for 12 day $290 on the last month.

Convenient location although very congested in rush hour. Staff is professional, helpful and pleasant. Hours are limited.

Sonia Muy buena atención gracias

Casimiro always helping me beyond with my account, he is so kind!!