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Address

2200 E McFadden Ave
Santa Ana, CA 92705

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

657-269-8112

657-269-8112

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

657-269-8112

657-269-8112

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    10'x5'
    Online only price
    $ 57/mo
    Online only price
    Half Price Sale
    Small 10'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 57/mo $114
    Online only price
    Half Price Sale

    No Obligation

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    10'x5'
    Online only price
    $ 58/mo
    Online only price
    Half Price Sale
    Small 10'x5'
    • Inside unit
    • 1st Floor
    $ 58/mo $116
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x10'
    Online only price
    $ 59/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 59/mo $118
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 65/mo
    Online only price
    2nd Month Free
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 65/mo $84
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    4.5'x5'
    Online only price
    $ 78/mo
    Online only price
    2nd Month Free
    Small 4.5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 78/mo $99
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x6'
    Online only price
    $ 80/mo
    Online only price
    Half Price Sale
    Small 10'x6'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 80/mo $160
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x5'
    Online only price
    $ 86/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 86/mo $111
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 90/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 90/mo $180
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 95/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 95/mo $190
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 105/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 105/mo $210
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 109/mo
    Online only price
    Half Price Sale
    Parking 10'x15'
    • Uncovered parking
    $ 109/mo $218
    Online only price
    Half Price Sale

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x15'
    Online only price
    $ 119/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 119/mo $238
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x9'
    Online only price
    $ 120/mo
    Online only price
    Half Price Sale
    Medium 10'x9'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 120/mo $240
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    7'x10'
    Online only price
    $ 139/mo
    Online only price
    Medium 7'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 139/mo $179
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    10'x7'
    Online only price
    $ 142/mo
    Online only price
    2nd Month Free
    Medium 10'x7'
    • Inside unit
    • 1st Floor
    $ 142/mo $184
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 320/mo
    Online only price
    2nd Month Free
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 320/mo $393
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x19'
    Online only price
    $ 324/mo
    Online only price
    Large 10'x19'
    • Outside unit
    • Drive-up access
    $ 324/mo $399
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 336/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 336/mo $413
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 375/mo
    Online only price
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 375/mo $454
    Online only price
    Hurry!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Santa Ana Storage Units near the 5 and 55 Freeways

Storage units in Santa Ana can be found near the 5 and 55 Freeways. For climate controlled storage, indoor storage, and outdoor storage in Santa Ana, look no further!

Small Santa Ana Storage Units

Start reclaiming your space with a 5x5 storage unit, perfect for small items like picnic baskets, sports gear, extra luggage, and seasonal clothing.
With Limestone Canyon Regional Park just a short drive away, it's easy to store hiking gear, mountain bikes, and camping supplies in a 5x10 storage unit. Of course, in Southern California you're never too far from the beach, so 5x10 storage units also have room for surf boards, wetsuits, and beach umbrellas when you want some fun in the sun.

Medium Santa Ana Storage Units

Anyone with a busy family knows that space can be a struggle. Our 10x10 storage units can help lighten the load by getting desks, bed frames, dining tables, and appliances out of the way until you need them. 10x10 storage units are also great for anyone who wants to maximize space in a condo, townhome, or apartment.

Large Santa Ana Storage Units

For the largest hauls, our 10x20 storage units can hold five rooms worth of stuff. Whether you need temporary storage for a renovation or move, or something more long term, we've got you covered. This facility also offers a selection of parking spaces to help you get your driveway back.
With the Santa Ana Zoo and Historic Downtown Santa Ana just minutes away, you'll never be bored when you store with us at this location.

Climate Controlled Storage Units in Santa Ana

We offer indoor climate controlled storage units and outdoor storage units at this facility, so you can store your way. For self storage on your schedule, use our eRental program to book a contactless move-in today and say hello to a more organized tomorrow.
We also have plenty of storage units available nearby at Grand Ave and Franklin Ave
At this Santa Ana Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 5x15 storage units
  • 10x10 storage units
  • 10x15 storage unit
  • 10x20 storage unit
  • 10x30 storage units
  • Indoor Storage
  • Vehicle Storage
  • RV Storage
  • Climate Controlled Storage
  • Electronic keypad entry
  • Online payments
  • At Public Storage, You'll Always Find...

    • Keypad Access
    • Friendly Staff
    • Month-to-Month Rent
    • Moving Supplies Available
    • Free Parking
    • Well-Lit Facilities

    Reviews ( 612)

    February 14, 2024
    Google Public Storage isamar garcia
    Amy was great she helped a lot I definitely recommend public storage
    February 8, 2024
    Google Public Storage marco morgese
    I love this location!!!...Amy, she was so professional, kind and very helpful. Good job!!!
    January 11, 2024
    Google Public Storage Ray Nulod
    Quick, easy service and people. Well maintained facilities. Online experience attempts to be quick and easy but if you run into problems and you're pretty sure you're filling out everything correctly, but it won't let you continue, save yourself some time and go in person. Sometimes you have to respond to a text before you can move on, even though there's no notice about that. Also, do the initial walkthrough with an employee. Sometimes the software has glitches but the employees can solve it quickly. The hours kinda suck, but I got an ok deal online and the location is currently good for me.
    January 6, 2024
    Google Public Storage Abdallah Altabakhi
    December 30, 2023
    Google Public Storage Miguel Guzman
    Amy was a great help made every very easy and understandable for us get her for your help
    December 30, 2023
    Google Public Storage Susan Hernandez
    Amy was amazing in helping us and very informative and sweet...she can help you with any question or concern you may have!
    December 25, 2023
    Google Public Storage Katie Green
    All the locks are the same. My friend got her unit broken into and property stolen and it was evidently an inside job because lock wasn't visibly tampered with. My friend and I and another friend came in today and nobody was there when we needed a dolly. Thank goodness a FedEx man came and carried four boxes out for us. Looks like employees are doing holiday shopping in the storage units. I will be supporting my friend through the whole process. A police report is being filed, hopefully they cooperate without court being required. If you have no other choice but to choose this place please secure your property with an additional lock and take pictures each time you go for documentation. The insurance they have only covers 5 grand so complete coverage falls on the unit tenants. Unfortunately my friend didn't think this would be something required because theoretically the place is protected but since everyone is packing their audacity this season I recommend having additional insurance. It is worth noting that the only way to access the units is a QR code/keypad. The locks say on them property of public storage - so they have a master lock for all of them. Unconscionable.
    December 21, 2023
    Google Public Storage Lamar Oliphant
    Staff was helpful, especially Amy who gave me a tour, explained everything and answered all the questions that I had about the storage unit and process.
    December 3, 2023
    Google Public Storage Jaime Lopez
    Casimiro
    November 7, 2023
    Google Public Storage carlos pintor
    Excelente atención al cliente
    October 28, 2023
    Google Public Storage Daniel Vallejo
    Casimiro 10/10
    October 16, 2023
    Google Public Storage Bertha Alconedo
    Casimiro me ayudo s descargar el app y actualizarlo
    October 15, 2023
    Google Public Storage Aivars Viksna
    Are raising their prices by 15% every few months
    October 11, 2023
    Google Public Storage zuleyma recinos
    Casimiro
    October 8, 2023
    Google Public Storage Maria Consuelo Toledo
    Casimiro me ayudó muy bien y muy amable
    October 6, 2023
    Google Public Storage Victor Pacheco
    Casimiro
    October 4, 2023
    Google Public Storage John Stafford
    I wanted to change parking spots and they made it very simple. It only took 5 minutes to get it done. Very happy with the staff and the clean yard
    September 27, 2023
    Google Public Storage Lucy L
    Jason bueno
    September 19, 2023
    Google Public Storage Paola Hernandez
    Casimiro Best customer service 10/10
    September 6, 2023
    Google Public Storage Jaime Lopez
    Casimiro best customer service!!
    August 29, 2023
    Google Public Storage drduck 2
    Sweet workers, overall good experience
    August 21, 2023
    Google Public Storage Lauren Hulsey
    Sbeidy is the best!!!! So very helpful and great customer service!
    August 13, 2023
    Google Public Storage oralia mojica
    They charge me for 12 day $290 on the last month.
    August 10, 2023
    Google Public Storage Mohamed Fekry
    Convenient location although very congested in rush hour. Staff is professional, helpful and pleasant. Hours are limited.
    August 5, 2023
    Google Public Storage Oswaldo Raymundo
    Sonia Muy buena atención gracias
    August 3, 2023
    Google Public Storage Ronald
    Casimiro always helping me beyond with my account, he is so kind!!
    August 2, 2023
    Google Public Storage Celso Carrilli
    Sonia gracias por tu ayuda en la app
    August 2, 2023
    Google Public Storage Mark Castaneda
    July 25, 2023
    Google Public Storage C S
    Sonia a really great help great customer service
    July 24, 2023
    Google Public Storage Andres Vega
    Sonia gave great customer 👍 Update like always Sonia help me log in on my App thank you
    July 23, 2023
    Google Public Storage Eileen Hernandez
    Sonia was very sweet and helpful. She was very courteous and caring and immediately took care of my needs. All my questions were answered , customer service at this location is excellent. I really recommend this location. It's very clean and spacious. I am very glad I came here and rented my storage unit.
    July 16, 2023
    Google Public Storage Eduardo Flores
    Gracias Sonia i Sbeydi por su ayuda a rentarme un espacio gracias bonito servicia al cliente buen trabajo
    June 30, 2023
    Google Public Storage Jessica Lind
    I had a fantastic experience with this Public Storage location. My belongings were safe and secure for an extended period of time. When the time came to move out, the staff were extremely helpful in navigating the process. In particular, Sbeidy and Sonia were knowledgeable and extraordinarily kind, answering questions and helping ensure that my move out went smoothly. Because of my experience at this location, and with these two representatives most recently, I will continue to utilize Public Storage in my next location. I hope I have as great an experience there as I did in Santa Ana.
    June 28, 2023
    Google Public Storage Norberto Gonzalez
    Thank you Sonia Casi Sbeidy & Jesse for the Great customer service you guys provide to every customer that walks in the office. I see you guys cleaning every day maintane the property clean and safe you guys rock! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
    June 14, 2023
    Google Public Storage Ashley Rodriguez
    Sonia great customer service, really helpful in the rental process was sufficient and fast.
    June 3, 2023
    Google Public Storage Maria Moreno
    Casi and sonia good team
    May 31, 2023
    Google Public Storage Dzung Tuan Tran
    Casi is the best, kind guy and helpful
    May 30, 2023
    Google Public Storage Norma Gallegos
    Sonia fue tan amable me ayudó con mi unidad en linia I la aplicación gracias Sonia
    May 14, 2023
    Google Public Storage Hunter RotMG
    Sonia. Very helpful and kind when setting up for storage!
    May 9, 2023
    Google Public Storage Marcelino Bernabe
    Casimiro muy buen servicio
    May 5, 2023
    Google Public Storage Jessica B (Poison)
    April 29, 2023
    Public Storage Erika Torrico
    Porque dicen que están abiertos pero en la oficina no hay nadie llevo mas de 1 hora esperando y nadie llega a la oficina e incluso dentro de la oficina se ve una puerta abierta con las llaves puestas, esto es una burla a los clientes
    April 29, 2023
    Google Public Storage Erika Torrico
    Muy mal porque no hay nadie en la oficina y llevo más de 1 hora esperando y nada pero adentro de la oficina se ve una puerta abierta con una llave puesta ósea que si hay alguien, esto parece una burla a los clientes ya llame a a asistencia pero aún así nada si pudiera le daría menos 10 estrellas -10 pésimo
    April 24, 2023
    Google Public Storage Amy M.
    Friendly service on phone and in person. Easy and efficient access.
    April 7, 2023
    Google Public Storage Carlos Ruiz
    Sonia I Sbeydi me ayudaron con mi transferencia i mi application muchas gracias mejor servicia de estas damas .
    April 7, 2023
    Google Public Storage Luis Renteria
    Sbeydi was very helpful and very patient!
    March 22, 2023
    Google Public Storage Manuel Tutue Delgado
    Sonia sbeidy son personas amable buena recomendación
    March 8, 2023
    Google Public Storage Arely Garcia
    Just want to say sonia was super friendly and helpful really made it super easy thanks 🙏👌
    March 5, 2023
    Google Public Storage My name is
    We had to move out of another storage place because our unit got broken into 3 times (Extra Space Storage off Chapman and the 57 freeway, do NOT go there). We have friends who have had units here at Public Storage for over 10 years with no issues, so we decided to check it out. It’s cheaper, safer, and they offer insurance on your unit. Sonia helped us when we came to this location off the 55 freeway and McFadden. She was super super helpful and kind and we really appreciate all her help, highly recommend coming here if you need storage!
    March 3, 2023
    Google Public Storage marcos dominguez
    Sonia Muchas gracias por ayudarme con mi trasferencia a otro espacio la verda yo ya me iva a ir a rentar en otro lado pero me distes muy bien servicio I aquí sigo rentando en Public storage A todos les recomiendo que venga a rentar en esta lugar los trabajadores sonia Casi Sbeydi son amables Gracias Sonia 10⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
    March 1, 2023
    Google Public Storage Carlos Mata
    Sonia was very very helpful given the right information about the app and the rental, I recommend anybody to came to her.
    March 1, 2023
    Google Public Storage alissa aguayo
    Sonia & Sbeidy were very helpful today. Both had amazing customer service THANK YOU BOTH!
    February 28, 2023
    Google Public Storage Kevin Iraheta
    Sbeydi y Sonia y Jesse son muy amables y muy Buenos para ayudar y pasientes
    February 16, 2023
    Google Public Storage Raquel Ortiz
    Thank you very much Sonia for all your help you are so helpful and so professional. Thanks for the help on renting the space to my son I'm recommending anyone to rent here great customer service sbeydi n Sonia are always walking checking every unit great job girls n Casi 👍
    February 15, 2023
    Google Public Storage Kay Dee (LilPorkiepine)
    This location is very organized and clean. Kent was fast friendly & efficient.
    February 6, 2023
    Google Public Storage David Orozco
    Gracias Sonia Y Esbeydi por ayudarme a rentar un espacio por un buen precio gracias
    February 1, 2023
    Google Public Storage Ignacio Alvarado
    This was a horrible experience here at this location, someone broke into my unit, twice, but I had to call the cops because they won't do anything about it. I got blame twice for leaving my carboar when it wasn't me, but the thing is don't they have cameras,. Why don't they look at them before blame someone. That's what I told Kristina the first time and I told the same thing to this other lady, but they both walk away and I thought yeah they know they're wrong. Hope I don't have to come back here at this location never again. I used to be at the location on Red Hill and I never had any problems there. But here at this location everything seems to be wrong.
    January 31, 2023
    Google Public Storage Hayley Zaydel
    Sonia and Sbeidy went over and above any expectations to accommodate my mother and myself. We needed a 10 x 30 inside but none were available. They did, however, find us 1 10 x 20 very close to the door. This was not a 1 day ordeal. After going through the paperwork of who was due to vacate and last minute vacates they found this 1 and gave us a call. Their customer service is exceptional, they are very pleasant, patient, knowledgeable and a great representation of your company! Assets for sure! 😃
    January 26, 2023
    Google Public Storage maria Tacalo
    Gracias Sonia por ayudarme con la reservacion
    January 25, 2023
    Google Public Storage Carlita Morales
    Pues vine con sonia para rentar un storage y pues me a tendio muy bien muy amable
    January 20, 2023
    Google Public Storage Christele Demuro
    Sonia is a fantastic customer service manager
    January 20, 2023
    Google Public Storage Jose
    Gracias por su servicio 😃 sbeydi Amy Sonia buen servicio
    December 31, 2022
    Google Public Storage Veronica Valencia
    Casi kind and helpful
    December 28, 2022
    Google Public Storage Humberto Avalos
    Sonia & Sbeydi were great help they help me with my rental the app and gave me a promotion too . Thank you lady's great service i would recommend this facility to friends and family
    December 27, 2022
    Google Public Storage Gonzalo Tedesco
    Excelente customer service at the front desk. Sonia and other employees were very helpful and sweet. They sold me a rope, boxes and lock I needed :)
    December 24, 2022
    Google Public Storage Mery luz Barandiaran
    Sonia nos ayudó muchísimo y es una persona muy agradable y amable
    December 20, 2022
    Google Public Storage PedroA GutierrezM
    Sbeidy y Sonia ofrecen un servicio excelente te ayudan en todo tu proceso para rentar un storage se las recomiendo
    December 20, 2022
    Google Public Storage yousef marzban
    Sonia and jessy sbeidy Very helpful people
    December 16, 2022
    Google Public Storage sharon alo
    Sonia and Jonathan help me a lot with my move out great people and had property clean thanks
    December 14, 2022
    Google Public Storage Hermilo Mozo
    SONIA BUEN CERVICIO.
    December 13, 2022
    Google Public Storage Mariam Suri
    I made an online reservation and I spoke on the phone multiple times with employees to confirm the move in date. The night before I go there and it turns out that they don’t have my storage space available. Even though he said they have multiple 10x15 units and that they would not honor the online price I reserved it at. It’s a scam. They lure you with a low online price but when you get there in person they quote you something else entirely. Save yourself the hassle. The corporate care line is no help either.
    December 12, 2022
    Google Public Storage Banesa Diaz
    sonia great helper
    December 12, 2022
    Google Public Storage Bibiano Velez
    Sbeidy and Sonia was very helpful with renting a unit, they answered all the question that I had. Thank you!!
    December 10, 2022
    Google Public Storage Gabriel Rodriguez
    Casimiro was vert kind and so helpful thank you
    December 9, 2022
    Google Public Storage roman garcia
    This is my first time buying auction from public storage at 22 freeway and mcfadden and I was amazed how people are there, Sonia and casi are very good at customer service, place is Xtra clean. I know almost all storage around that area and there is no one like this. Congrats to whom ever hire those amazing guys
    December 8, 2022
    Google Public Storage Peter Z
    Good service. Sonia and Casi helped me a lot.
    November 28, 2022
    Google Public Storage Claudia Garibay
    SONIA ME AYUDO MUCHO EN MI PAGO GRACIAS SONIA.
    November 17, 2022
    Google Public Storage Juan Carlos Yesenia Cordova Orellana Toledo Aguilar
    Nice service Sonia
    October 31, 2022
    Google Public Storage Elizabeth martinez
    Mathew was very helpful" I have to update this since Mathew made me write this review and never gave me the promotion of one month for one dollar.
    October 31, 2022
    Google Public Storage Nick Covarrubias
    October 30, 2022
    Google Public Storage Jessica F. Olivares
    Al principio te tratan bien te dan una renta media pero luego te aumentan mucho en tu bill 💸 no te ayuda mucho tener un storage aquí ya que te aumentan siempre no poco a mi me aumentaron más de $100 en este año 😓
    October 27, 2022
    Google Public Storage JORGE VARGAS
    casi miro buen servicio
    October 27, 2022
    Google Public Storage Luis Galindo
    Kat muy bien todo muy profesional Me ayudo en todo muy profesional
    October 24, 2022
    Google Public Storage Cada Quien
    October 12, 2022
    Google Public Storage Carmen Almerco
    Casimiro
    October 4, 2022
    Google Public Storage Any Castillo
    Que persona más despota me toco nada de amable le pregunte por los precios que carro 210 no pues wow
    September 26, 2022
    Google Public Storage Randy Andrade
    Kat helped me out. Made it easy and fast to get a unit
    September 6, 2022
    Google Public Storage Jon Ferg
    This location is awful. It smells musty the second you walk in. “Customer service” is a joke and they act like they are doing you a favor to unlock a dolly. They have no trash cans but will fine you $1,000 for leaving any trash. No prorated rent if moving out in the middle of a month.
    September 1, 2022
    Google Public Storage Armando Guillermo pena
    Crear customer service, thank veronica
    August 24, 2022
    Google Public Storage Joseph
    Very accommodating!
    August 22, 2022
    Google Public Storage Adrian Vera
    August 3, 2022
    Google Public Storage Gabriel Hernandez
    Marco thanks for the help and for answering all my questions.
    July 31, 2022
    Google Public Storage Darlene Montgomery
    0 Stars……., 0 stars.......Be aware!!!! Someone broke into our storage. We were not notified till days later, Kat (claims she was the manager) and staff claims they do a lock check every day, all Kat kept telling us is she was not working the day before, however our storage neighbor said they seen our lock missing Days before we were contacted about the incident!! Your items are not safe here!! Keep in mind people can climb up top and look in your storage unit to see what you have inside because of the BS chicken wire Move out as soon as possible!!! They are not helpful whatsoever!!!! *police reports have been and also suggested this could have been an inside job!!!!!!!
    July 29, 2022
    Google Public Storage Isela Aguilar
    July 29, 2022
    Google Public Storage Adriana Macias
    Great service, thank you kat for everything.
    July 23, 2022
    Google Public Storage Jaime Ramirez
    July 16, 2022
    Google Public Storage Maria Mejia
    July 13, 2022
    Google Public Storage Brian Maurer
    July 7, 2022
    Google Public Storage Adelina Guzman
    Muy buena atención señoritas,Kat y Dalia
    July 1, 2022
    Google Public Storage Jose mota
    Kat
    June 30, 2022
    Google Public Storage Gabe Jordan
    Been here for years - the location is well maintained and I don't have any complaints. Had one issue come up and Kat was extremely helpful in getting it resolved quickly - I will continue to rent here!
    June 26, 2022
    Google Public Storage Alejandro Nunez
    Clean, staff is friendly
    June 26, 2022
    Google Public Storage Alejandro Mora
    Buenos precios
    June 25, 2022
    Google Public Storage Alejandro Mora
    Exelentes storage
    June 11, 2022
    Google Public Storage Lake Forest
    we payed for our storage a lil late and they still tried to action our locker we wanted to get our stuff out n said we needed to buy a new lock after they broke ours worse service and they try so hard to up sale dont recommend
    June 11, 2022
    Google Public Storage Enrique Valdez
    May 29, 2022
    Google Public Storage Elida DeLosSantos
    Thanks Kat for helping us!
    May 19, 2022
    Google Public Storage M VGA
    Went to make a payment and had a billing issue but luckily for me Sonia was at the front desk ready to help. She was polite, helpful and quickly resolved the issue. I highly recommend this place :)
    May 15, 2022
    Google Public Storage Jose Aguilar
    this public storage helped me out a lot today gave me a great deal on a 9x10 thanks kay for your great service
    May 14, 2022
    Google Public Storage Juan Carlos Campuzano
    Kat was great! 100% satisfied!!
    May 13, 2022
    Google Public Storage Gracie-Anne Fraunfelder
    Kat is awesome!!!
    May 4, 2022
    Google Public Storage Pravin Pawade
    Sonia was super helpful, this is first time I am leasing storage and overall experience was very good. Facility is good and I saw they were even cleaning it when visited first time.
    April 28, 2022
    Google Public Storage Cindy Nunez
    April 24, 2022
    Google Public Storage Samuel G.M.
    Kat was very helpful and answered all the questions that I needed to know
    April 22, 2022
    Google Public Storage Boris Garcia
    Exelent
    April 3, 2022
    Google Public Storage Sovoeun Soeum
    Very helpful and nice
    April 2, 2022
    Google Public Storage Maral Chergani
    My debit card information got Stole and I called the company put a voicemail send them email to give them my new card information for Automatic payment , nobody never call back to me customer service is very bad in this location unfortunately I did phone payment I got charged $15 extra for doing phone payment , I’m very unhappy with the situation
    April 2, 2022
    Google Public Storage Jenni Mora
    Great service. Kat was very helpful and explained everything very well.
    March 31, 2022
    Google Public Storage Teresa Palacios
    Buen servicio amabilidad y buen precio. Me atendió Sonia Hundo
    March 25, 2022
    Google Public Storage Angel Cisneros
    Public Storage has a weird reservation policy so I was not able to get the unit I reserved. Luckily Sonia and Sbeidy were able to get me a really good deal! They were more than helpful. Totally cool workers They’re professional yet funny! I’m glad I chose this location.
    March 25, 2022
    Google Public Storage rodrigo cruz
    Sonia & Sbeidy were the best, they were able to help me out, with a storage unit REALLY REALLY Kind !
    March 24, 2022
    Google Public Storage Luis Lemus
    Kat was awesome friendly, communicative and very helpful and most of all very professional great customer service the process was quick and easy in and out thanks Kat.
    March 17, 2022
    Google Public Storage Vee Em
    March 15, 2022
    Google Public Storage elba sanchez
    Casi up buen servicio muy limpio bueno lo recomiendo.
    March 4, 2022
    Google Public Storage Heather Bevilacqua
    Kat and Jonathon were amazing! They made the entire experience seamless.
    March 2, 2022
    Google Public Storage Fredy Velazquez
    February 25, 2022
    Google Public Storage Hi-me Zee (Bigboy)
    February 24, 2022
    Google Public Storage Roberto Martinez
    Kathryn
    February 14, 2022
    Google Public Storage Lauren Washington
    I went into your office early this month to reserve a storage space. I was assisted by Christina who was very professional and helpful. She explained your policies and answered all my questions. I will be moving my things into my storage this week and I hope the service I get is just as good.
    February 13, 2022
    Google Public Storage Fidel Rojas
    SONIA me atendio muy bien exelente trabajadora
    February 11, 2022
    Google Public Storage alinne atilano
    Kathryn was super helpful showing me the unit and explaining the process, it was a lot easier than I expected. The unit was also super clean :)
    February 9, 2022
    Google Public Storage Alfredo Quintana
    Gracias Marco por tu gran servicio y por ser rápido.
    February 9, 2022
    Google Public Storage Donna Lawler
    Christina and Marco were so sweet they help me so much. Thanks you
    February 9, 2022
    Google Public Storage Hummer H3GMC
    My Spanish Apple store it was awesome Christina was awesome customer service five star and Marco was awesome also you know I just set it on the computer and not do anything but if you’re awesome at it you know you know thank you guys you know it was great and yes I recommend everybody public storage
    February 7, 2022
    Google Public Storage Angela Cruz
    A millón Star for Kat and Christina. Such amazing help. These 2 deserve a raise and a Big thank You.
    February 7, 2022
    Google Public Storage Tommy Sanchez
    Best storage experience I’ve had . The management was extremely helpful and knowledgeable.store your stuff here you won’t regret it . The locker we chose was perfect for our needs .over all my experience was great, it was clean and well kept friendly and very professional I was helped by CHRISTINA , kind and very sincere she was an amazing help to my move in to the unit she made it a none stressful move if you need a unit go here and definitely ask for Christina .
    February 6, 2022
    Google Public Storage Melinda Bruce
    I would give this company negative stars if that was an option. Sure the people at the front desk are nice and courteous. But the company is terrible in their business practices. I went to a Public Storage facility down the road from this location. My "new" unit was so disgusting and smelly I told them I was not going to leave my belonging there. They still charged me a move in fee and first months rent. It took months of me calling and calling the regional manager to get a partial refund. This location is raising my rent almost 20% every six months. And they have had break-ins and theft. Sometimes Public Storage doesn't even have the good faith of calling their tenants to let them know their unit was broken into. This business is on par with tow companies.
    February 3, 2022
    Google Public Storage Jose Beltran
    Christina was amazing. She explained everything to me. She is very nice
    February 3, 2022
    Google Public Storage Kim Coykendall
    Christina was very helpful. She is very kind and I appreciate her helping me. Thanks girl
    February 2, 2022
    Google Public Storage Sandra Alvarado
    Christina was polite and helpful! she help with the issues I had. They should hire more people like her. Thank you Christina.
    February 1, 2022
    Google Public Storage mike MORNINGSTAR
    I very recently had to rent a larger unit at P.S. to accommodate my things . I would like comment how helpful the staff and especially Christina has been helping me with the transfer. She was very professional , kind and always had a smile. I would recommend this Public Storage location to my friends when they are in need of a storage solution.
    February 1, 2022
    Google Public Storage Narciso Barranco
    Marco excellent service
    January 31, 2022
    Google Public Storage NANCY NGUYEN
    My first time renting a storage unit and I have to say it’s not as scary as I thought it would be! Or maybe Christina at the Mc Fadden location was super helpful and made it seamless. Hehe
    January 30, 2022
    Google Public Storage Victoria Reyes
    I had an awesome experience during my visit here. I was already stressed about moving and the sweet staff Christina helped me make this part of the process go smoothly and answered all my questions clearly. Thanks so much Christina!!
    January 30, 2022
    Google Public Storage Larry Lane
    Moving my mom from Colorado was indeed a trying time she is still trying to understand how to do things online and getting her storage needs taken care of is a blessing for me and allott of hard work and driving, I want to personally thank Christina for her help in straightening out the issues we had you made my day thank you, also Go Rams beat dem winers 😛 have a wonderful day Christina.
    January 30, 2022
    Google Public Storage Xelha Drake
    This place is ridiculous. I was evicted for leaving the property twice after 6pm and then when I attempted to ask for them to do a courtesy lock cut so that i may remove my items it the took over a month to do so and still they expected me to pay for each month that went by before cutting the lock . The only way I was able to remove the items from the property was if i payed those months that they waiting for the lock to be cut off and not only that but also put my space up for auction because i refuse to pay for the months that my property was there because even though if i would have kept up with the monthly payments i would still have to remove my items from the unit. Basically they are keeping my things from me even though it was not my fault that it took them 2 months to get the lock cut off. Is theft? Or am i wrong?
    January 28, 2022
    Google Public Storage Mayra Tochihuitl
    Desmodlnd was very helpful today, I had a great experience.
    January 25, 2022
    Google Public Storage Qunwei yin
    Christina and Casi are so nice! Very good experience here!
    January 25, 2022
    Google Public Storage Johnathan Montgomery
    Went in to Switch to a smaller unit today Casie helped me out he was very helpful and made it quick and easy and answered all my questions. Excellent Service Thx.
    January 24, 2022
    Google Public Storage Daniel Alvarado
    Today I had a very bad experience in this storage. I met new member in this storage team, her name is Christina I don't know exactly how to spell her name but that's her name. I have been renting a space in this storage then is the first time that this happened to me. I asked her if she can open the restroom 🚻 for me and she said no I can't she answered so rude. She said I'm busy and she wasn't. I asked her so nice please but she ignores me and walked around. I don't know why she told me she can't. The restroom is in the same room a 20 feet from the office. I don't understand why the owners contract this kind of member also don't know if the managers know what kind of person is her, she has really bad attitude. I used to give this storage a 4 ⭐ because of the other members but know only 1 ⭐ because of this girl. Christina. She didn't let me use the restroom, and I'm paying for it. The only way that I can give you back 4 star 🌟 is when she not working for the storage anymore. I was thinking 🤔 give you 5 Star but with Christina in this storage not. Hope the managers think about this situation, is embarrassing. Don't forget the yuo guys survive because of people renting spaces in the storage. For sure couple people are living this storage next month. Do you think Christina can say sorry? Think about that.
    January 23, 2022
    Google Public Storage Josias Rodriguez
    This location gets a five star because of a worker named Christina she is nice and very helpful to the customers and I recommend going to this spot
    January 22, 2022
    Google Public Storage Dave the gamer172
    CHRISTINA WAS GREAT!😍 LOCATION WAS CLEAN AND ORGANIZED!
    January 22, 2022
    Google Public Storage Mayra Alexxa Gonzalez Vazquez
    Great attitude. Positive person. very friendly and explained everything Thank you Christina for all your help.
    January 21, 2022
    Google Public Storage Lupe Garcia
    Christina and Desmond are such helpful individuals who made my hectic trip an ease with such great customer service!
    January 17, 2022
    Google Public Storage Gustavo Cruz
    I had a good experience coming here. They were pretty busy but Desmond was very helpful and made everything very fast and easy to understand as this is my first time renting a storage. Thank you very much!
    January 16, 2022
    Google Public Storage Hanin Abu Baker Palestine
    Christina is a distinguished and beautiful employee and is kind to customers, she deserves to deal with her, Thanks so much
    January 16, 2022
    Google Public Storage Hay Payne
    I love public storage, but the prices have gone up tremendously.... our manager Christina we worked with today, is fantastic, she helped us with our paperwork and rental agreement. And we got a good deal on our insurance
    January 16, 2022
    Google Public Storage Heather Franco
    Came in to get a few things from my unit…and need to get my code cause I forgot what my code was so came to the office where I was helped by Christina! She was super nice and helped me with no problem….Thank You Christina for all ur Help!
    January 15, 2022
    Google Public Storage Sandra Orejel
    Desmond excelent customer service. Great, attitude, professional, friendly and patient.
    January 11, 2022
    Google Public Storage Bryce Edmondson
    Helpful staff and nice modern units.
    December 26, 2021
    Google Public Storage Mary Decauwer
    Christina the relief manager helped us when we were having problems opening unit door and locking was very nice assisting us
    December 20, 2021
    Google Public Storage Ruben Gomez
    Muy buen servicio y ayuda por Desmond
    December 20, 2021
    Google Public Storage Jesus Anguiano
    Desmond was really nice thank you to this young gentleman for helping me during my tough times. This location is very nice and clean and really feel my things are safe here.
    December 9, 2021
    Google Public Storage Ahmad أحمد Alabdallat العبداللات
    Worst service ever, closes at 5 PM and nobody in the office and the restrooms are locked all the time, the should quit the business.
    December 9, 2021
    Google Public Storage Koray Atlas KIRCA
    Andrea is a really lovely person and, will do everything she can to help you.
    December 1, 2021
    Google Public Storage Jose Bernal
    Desmond a great guy, best customer service
    November 28, 2021
    Google Public Storage Ivann Muniz
    Desmond was very helpful.
    November 22, 2021
    Google Public Storage Tony Alavez
    November 21, 2021
    Google Public Storage PEPE TOVAR
    El personal muy amable
    November 20, 2021
    Google Public Storage Margarita Reyes
    Thanks to Desmond for atending to me he was very nice and helpful
    November 20, 2021
    Google Public Storage Nikko Soehalim
    Jonathan the storage facilitator is so awesome and helpful. As a first time storage renter he was able to explain everything in detail. He also made sure to wait for me to buy my boxes even though I came in 2 minutes before closing. I also shop around other storages and this place offer the best rate. Super happy with this place. Also I noticed that Jonathan and desmond was friendly to the guest who was still there after hours and they didn’t rush them out.
    November 16, 2021
    Google Public Storage Mario Martinez
    Casimiro el servicio recibido de parte de Casimiro prácticamente fue 5 estrellas que más puedo decir si tuviéramos personas de servicio al cliente como el nuestros negocios funcionarán de una manera más efectiva Gracias Casimiro
    November 11, 2021
    Google Public Storage Elise Scuteri
    DO NOT BUY AUCTIONS HERE!!! THEY MISREPRESENT A UNIT AND TAKE YOUR MONEY!!! No stars!!!!
    October 18, 2021
    Google Public Storage Jorge Beliz
    it's a great storage one to help and fix any problems they might have . I beliz will re recommend the storage place to everyone it's like a big family here to support to help and solving issues that one might have thank u guys so much for all the help and most of all for the hard work u guys do every day ....
    October 11, 2021
    Google Public Storage Mario Montes
    September 13, 2021
    Google Public Storage Ignacio Alvarado
    Please, don't bring your stuff at this location, people steal the stuff from here. I read a review before and I didn't believe it. But today happened to me but the worst thing is that I don't know what time this happen and no one contacted me until I got here and found out. And it was 2:00pm already someone already changed the lock and no one even call me or text me to let me know. Please do not choose this location!!!!. It's not secure.
    September 9, 2021
    Google Public Storage Ignacio Ochoa
    Casimiro súper excelente, siempre ayudando a los demás, gracias.
    August 23, 2021
    Google Public Storage M M
    John es muy amigable y nos ayudo muy bien nos trato bien lo recomiendo
    August 22, 2021
    Google Public Storage Amr Barakat
    August 20, 2021
    Google Public Storage Araceli Garcia
    Javier y Dawn … muchas gracias por su ayuda y su paciencia… excelente atención por parte de los 2 !
    August 14, 2021
    Google Public Storage Armando Grajales
    Dalia was very helpful
    August 14, 2021
    Google Public Storage Luna Reyes
    Salía fue muy amable con su servicio y me ayudó con la aplicacion
    August 7, 2021
    Google Public Storage Darlene Molina
    August 2, 2021
    Google Public Storage Samantha Espinoza
    Jhon was one of the workers who helped me at the McFadden location and I’ll never forget what a great experience I had he was so helpful , you can tell he loves his job and loves to help people 😊thank you Jhon !
    July 31, 2021
    Google Public Storage tomas bailon
    July 31, 2021
    Google Public Storage Fernando Olivares (FernandoTheArtist)
    Clean units and clean building in general. John was very helpful and fast!! He got us the right size unit in a great place in the indoor part of their facility.
    July 30, 2021
    Google Public Storage Gustavo Cruz
    Aunque tubo un break-in Dalila le ayudo. Me transferido a otro espacio. Gracias por el servicio
    July 29, 2021
    Google Public Storage Jorge Miguel
    Que aria yo sinti
    July 22, 2021
    Google Public Storage Paniagua Family
    Greate suvice
    July 16, 2021
    Google Public Storage Lorissa Kennedy
    I had the best experience at this location. Not only was John polite and knowledgable but showed a real concern for my comfort. I'm currently sporting a pair of crutches and when John offered me a chair to sit in while we did the paperwork it totally made my day. His patience and willingness to explain everything also was appreciated!
    July 6, 2021
    Google Public Storage Mindy Perez
    It was my first time ever renting a storage and Andrea helped me from beginning to end. She got me moving in quick and easy. Everything was a breeze. I’ve never met someone with such a great attitude, who treats customers with respect and goes way beyond what she’s expected to do. Andrea is straight up amazing. I couldn’t be happier. Ask for Andrea for any questions. She’s got you covered. Andrea was very sweet, kind and nice to me. This place deserves 5 stars because of Andrea. She has a beautiful personality. Thank you so much Andrea! :)
    June 25, 2021
    Google Public Storage Ruth Medina Marchelli
    Fui atendida por Andrea, ella entendió perfectamente mi lenguaje, ella es una persona maravillosa
    June 18, 2021
    Google Public Storage lueva323
    HORRIBLE business!! Everything about this place is bad!! The service, no carts, AND charge the most!! Employees leaving the office for an hour so you can’t get the little amount of carts they do have cuz they lock them in the office. Employees are super ghetto and rude!!
    June 10, 2021
    Google Public Storage Cathy Martinez
    June 4, 2021
    Google Public Storage Jacqueline Payne
    Kent saw that I had forgotten to secure my space. He placed a temporary lock an notified me of what happened. Very thankful for his dedication.
    May 30, 2021
    Google Public Storage Valentin Hernandez
    Casi fue un buen servicio
    May 24, 2021
    Google Public Storage Juan Romellon
    Excelente
    April 26, 2021
    Google Public Storage Ariana Lopez Salazar
    I had a great experience with the customer service that Katie and John provided, the facility's very clean. I would definitely recommend renting here!
    April 3, 2021
    Google Public Storage luis galvan
    Nice and clean place with loading areas
    March 29, 2021
    Google Public Storage Jose Torres
    Muy bien excelente atención muy rápido Casimiro vengas buenos precios
    March 27, 2021
    Google Public Storage Moni Gonzalez
    Big thank you to Matthew for the help . Specially for being so patience with me.
    March 26, 2021
    Google Public Storage Adriana Vera-Gomez
    Alex has great customer service. He answered all my questions and concerns. The facility is clean.
    March 25, 2021
    Google Public Storage Cheyenne Scheller
    We recently rented a storage unit and then rented another a few days later. Kati at the front was more than accomidating, helpful and knowledgable. The facility is clean. Good location right off the 55 freeway. Thank you for your help Kati!
    March 25, 2021
    Google Public Storage Marco B. Garcia
    I really liked this place, clean facility, fast service great customer service. If you're thinking about storage speak to employee Alex he is really helpful and was able to answer any questions I had regarding storage.
    March 8, 2021
    Google Public Storage Sebastián Soto
    The employee in the office was very rude
    March 6, 2021
    Google Public Storage Edward Van Valkenburgh
    March 4, 2021
    Google Public Storage Evan Ferreira
    February 24, 2021
    Google Public Storage Steven Oda
    February 23, 2021
    Google Public Storage Bev L.
    Conveniently located from where I live. Facility and friendly staff are always available during open hours. Clean and temperature controlled. The only issue I have with them is that there were items stolen from my unit and from others. The only recourse you have is to make a police report but my items were not of large monetary value, so I didn't. My only wish is that public storage could possibly do more than tell you to report it to the police. It is not consoling or comforting to know that you could possibly get ripped off even though you have a lock on your unit that you have to buy from them. I noticed other units have put their own 2nd lock on. That seems the only other alternative to safety.
    February 22, 2021
    Google Public Storage Julia Walker
    Relatively newer storage facilities. Easy to get to right off the 55 freeway. Only bad thing is that for it's huge size they only have 2 flat carts to help you get your stuff from car to unit. Which means they are hardly available.
    January 26, 2021
    Google Public Storage laurie
    January 25, 2021
    Google Public Storage Manuel Ortiz
    January 4, 2021
    Google Public Storage Arham Khan
    December 22, 2020
    Google Public Storage Roberto Tapia
    Do not think it twice! This is the perfect location you have been looking for. Ask for JOANNA...she is amazing giving you good advices, recommendations and most of all treating you with respect and dignity. Get ready because she will make you laugh with her great sense of humor.
    December 20, 2020
    Google Public Storage Diego Castañeda
    George was very helpful and very nice and educated.
    December 20, 2020
    Google Public Storage Polar Prutaseranee
    Found a great price and had a bunch of questions, but George was there to save the day for me. He was kind and patient throughout all my questions. I have no idea how many times I called him today and he helped me every single time. Great service and fortunately a great price.
    December 16, 2020
    Google Public Storage Lesley Bohm
    Joanna saved me!! I left my storage unit locked improperly and my space was unlocked. Joanna called me and made sure my unit was safe. I immediately went over there and fixed the problem. Such great service! Thank you so much!
    December 15, 2020
    Google Public Storage Andrew
    John and Joanna were very helpful. Thank you guys!
    December 11, 2020
    Google Public Storage Liborio Sanchez
    December 5, 2020
    Google Public Storage Alex Sosa
    Jon rocks. Makes renting a storage unit an enjoyable experience. Extremely helpful, super easy process and a bright spot to the day.
    December 5, 2020
    Google Public Storage Cheeto
    First time renting a Storage and John Definitely made the experience professional, Fun and Very Helpful.
    November 30, 2020
    Google Public Storage dayan yurivilca
    It was a good experience being helped with Ada, she was so wonderful helping me. I’d give her 10 stars if Google let me. I really appreciate it and highly recommend this location
    November 25, 2020
    Google Public Storage dan parada
    November 16, 2020
    Google Public Storage Kyle Limolli
    The staff is very friendly and helpful, I came in and the manager Jim started helping me right away and I got a new unit in matter of minutes. Great place would recommend
    November 10, 2020
    Google Public Storage Mary Pham
    Lies about needing the renters insurance. Says it's mandatory when I told them I already had it. Look it up that they were sued for $100s of billions of dollars for being dishonest and scamming to try to get upgrades on insurance. Beware. Very disappointed in public storage. Never again will I use them.
    October 31, 2020
    Google Public Storage Gissel Cuevas
    Had my storage unit for one year and never had any issues. Grounds have always been maintained in good order. Jim, was very helpful moving in and moving out.
    October 25, 2020
    Google Public Storage Kirt Smith
    Super easy no contact check in. Very nice and clean facility.
    September 25, 2020
    Google Public Storage Armando Lopez
    I found a perfect size storage room, online. near the house . I put a hold on the unit from my computer and it was no time before kati called to see if she could help in any way. We made an appointment, which I thought was special, and when I got there she had me all ready to process, and told me about things I needed, I had not even considered. The whole process was smooth and really enjoyable. I felt I make a new best friend, ! Thank you kati ,jim and Public Storage. The property was clean, secure and very handy.i been with them now for 6 months and counting i recommend this location.
    September 25, 2020
    Google Public Storage tone tone
    Kate and Casimiro were very helpful and went out of their way to accommodate our needs. When the original unit we reserved would not work for us they worked hard to come with an awesome solution. This helped ease some of our stress during a hectic move. The new unit worked out great! Thanks again Kate and Casimiro!
    September 13, 2020
    Google Public Storage Blanca Perez
    Muy exelente attention por Casimiro
    September 6, 2020
    Google Public Storage Jenn Cano
    Thank you, Austin. You're awesome.
    August 28, 2020
    Google Public Storage Martha Uribe
    I downsized my storage unit, and it was easy and painless!! Thanks to Jim and Kati at the Santa Ana Public Storage on McFadden (near the 55 frwy), I received excellent customer service. Been a customer for years, and never had a problem. Highly recommend this location.
    August 25, 2020
    Google Public Storage Karen Medrano
    Clean facility, great customer service from all, especially JIM and KATIE and JOHN T. I would definitely recommend this place to everyone. They are always so kind and helpful!!!!!
    August 22, 2020
    Google Public Storage Ivan Nguyen
    John was extremely helpful in explaining all my options, even going as far as recommending the best size for my needs. He escorted me to the space that I had picked online and was thorough in explaining everything I needed to know. Great facility and even better management here! Thank you John and staff for all that you do! Will definitely recommend others to this location.
    August 11, 2020
    Google Public Storage Cathy J
    I was totally impressed at how helpful Jim was, he listened to what I needed and got me into the right unit for me with a good price. I think it's a great place, clean, secure, convenient with plenty of carts, and air conditioned ! I will always come back here.
    July 31, 2020
    Google Public Storage Nikki Frisz
    July 31, 2020
    Google Public Storage Anthony Garcia
    Thank you kati for the great help and service you provided me.
    July 24, 2020
    Google Public Storage Trent Turner
    I recently rented a unit here when I moved. I am incredibly pleased with my experience! I was helped by Jim, and the service was excellent. Great value and great service! Definitely recommend!
    July 24, 2020
    Google Public Storage Branden C
    Great place to place your storage. A very helpful staff member named Jim answered all my questions and made the process stress free. Would recommend to friends and family.
    July 1, 2020
    Google Public Storage Lade biyi-adejayan
    I rented a space two days ago and I am very thankful to John. He was very helpful throughout the process.
    June 28, 2020
    Google Public Storage Nina Troglin
    The hours they are open here really suck. Especially if you work.
    June 25, 2020
    Google Public Storage Marissa Kriesant
    Great service. We rented a unit for business storage and Joanna was very helpful. Thank you!
    June 23, 2020
    Google Public Storage Stefanie Gaidi
    John was very helpful and nice, we will definitely come back to this location.
    June 23, 2020
    Google Public Storage Moncef Gaidi
    We went there today to get a storage unit, after going to 2 other locations which kept sending us around, but then we found this location and met John who was really helpful and nice to talk to, who helped us get a unit and made the process smooth and fast. If you ever go here ask for John, we will definitely come back here because of him.
    June 20, 2020
    Google Public Storage Janice Hallberg Minko
    I used this same public storage for both my moves to have somewhere to put our things between homes. We are getting ready to list our house so we are here again. The first time I had a good experience. This time around, is no less. John was very helpful getting me set up with my account. He helped pick out my unit, which is in a convenient location, and knowledgeable about the policies. John was very friendly and really cared about my storage needs. He helped bring some moving supplies to my car as well. This is a nice Public Storage, with great & friendly staff such as John!
    June 14, 2020
    Google Public Storage Know A lot about Nothing
    Great staff!!
    June 10, 2020
    Google Public Storage Yvonne Browne
    Great service, great people and great support in the midst of Covid-19
    June 8, 2020
    Google Public Storage Michael Vergara
    Joanna was very friendly and helpful thanks for helping me
    June 6, 2020
    Google Public Storage Luis Ramos
    Pros: Easy access to facility and unit. Clean areas. Cons: Not enough dolloes\carts so make sure to bring your own. Don't expect a restroom or water refilling station;prepare accordingly. People will sometimes leave their trash and oversized furniture outside or in.
    June 4, 2020
    Google Public Storage Victoria B
    Employees, managers, district managers, are quite rude for this facility. They have no ability or desire to work with people during pandemic lock downs and riot curfews. Very rude. Solutionless and try to brush off concerns. My husband's card was charged without permission after we moved out of storage that day. I was given no help or consideration despite covid laws and travel restrictions and they show only greed and non true customer service because they decline to escalate this type of lack of consideration as a complaint.
    June 2, 2020
    Google Public Storage Sa R
    ·💙💙💙💙💙·
    May 31, 2020
    Google Public Storage Gab Joya
    Great service, great people, great price thank you Jim for all your help
    May 29, 2020
    Google Public Storage cynthia Luna
    Joanna was very helpful assisting me on renting my first unit.
    May 28, 2020
    Google Public Storage Keith Ruiz
    Cheap rates
    May 25, 2020
    Google Public Storage brenda arreola
    Jim is always so helpful always helping my family and i on a space we need ive had 3 different spaces her at this location we love it Thank you Jim
    May 24, 2020
    Google Public Storage Jorge Avila
    May 21, 2020
    Google Public Storage Oscar Ramirez
    May 21, 2020
    Google Public Storage Arturo Hernandez
    May 10, 2020
    Google Public Storage Pablo Vargas
    May 4, 2020
    Google Public Storage Sam Shin
    Joanna and John were very helpful and very friendly. Super easy and fast service. I recommend to anyone looking for good service and good price to rent.
    May 2, 2020
    Google Public Storage Jose Rosales
    Best experience ever the lady is super nice i recommend for sure 👍😀
    April 29, 2020
    Google Public Storage Victor Manuel Castaneda
    April 28, 2020
    Google Public Storage Kim Duffield
    Great customer service!!
    April 24, 2020
    Google Public Storage Guillermo Zavala
    I'm writing this review because I really need to mentiona employer by the name off JACK he was real helpful and knowledgeable he went out off his way to help me with my situation I give Jack a 110%
    April 20, 2020
    Google Public Storage Fernanda L.
    D O N T * R E N T * A * U N I T * H E R E !!!!!!!!!! DONT USE THIS STORAGE UNIT!!!!! YOUR ITEMS WILL GET STOLEN AND THEY WILL NOT CARE ABOUT IT!!!!!! If you are considering this place please don't! DONT rent a unit here. I don't want anyone going though what i did. The feeling when you find out that someone when through all your belongings and stole valuable items is heartbreaking !!!!!!!!!! Expected more from customer service!!!! Almost ONE week after having my unit broken into the manager Jim still doesn’t know what happened. If you have your items here PLEASE DO YOURSELF A FAVOR and remove them from this location !!!!!!!! Please tell your friends and family remove your items from this storage location !!!!!!!!!!!!!!!!!
    April 16, 2020
    Google Public Storage Andrew
    Had a great experience with Joanna and John who helped me get my first storage unit needed after moving out of my house. With covid maintained the space and showed me a couple different options. It was Joanna’s first day but she was very pleasant and knowledgeable and helpful throughout the whole process. Thank you Joanna for a great experience!!!
    April 10, 2020
    Google Public Storage Matt Sawyer
    Very excellent experience. Nika was very helpful, answered all my questions made me feel safe to store my important belongings there. Thanks.
    April 10, 2020
    Google Public Storage Matt Shafer
    I called for a rate and was quoted $108 for a 10X7 for a walk in. I ended up making a reservation online for a 10X10 at $100 for the first six months. I went ahead of time to see three different sizes to determine what size would best work for my items. I decided on the 10X10, I was shown a first level space for all three. Today upon arrival Mika advised me she only had second floor units available. I was disappointed after making two trips that a first floor 10X10 was unavailable. I will also mention that I called yesterday to confirm my check in for today at 1 PM. I received a call from CORP this morning to confirm my arrival date and time. It seems that the communication between corporate and the local office is not present. CORP said there was no "notation" on my reservation that I was coming today at 1 PM. Mika was very easy to work with and answered all of my questions. I look forward to a good leasing experience with Public Storage. I would desire a "locked" rate verses range my rental rate after six months and again at nine months. The facility is very clean and appears secure.
    April 5, 2020
    Google Public Storage Debbie Coffman
    Mikaela gave us excellent customer service. Quick & friendly. Jim also called me before we got there to make sure he could answer any questions we might have. We highly recommend this facility!
    April 5, 2020
    Google Public Storage Tyler Franzen
    Jim was very friendly and helpful, thanks for a good experience
    April 4, 2020
    Google Public Storage Tamir Kamari
    John was really nice
    March 31, 2020
    Google Public Storage sami ansari
    I rented a storage at this location and cannot say enough about how helpful and kind John is. He is the best!!!!
    March 31, 2020
    Google Public Storage Andy Danger
    Awesome location! Super clean and the staff are incredible! John is amazing!
    March 30, 2020
    Google Public Storage Lawrence Charles
    John was excellent! Extremely helpful and kind and went far above and beyond!
    March 30, 2020
    Google Public Storage Matthew Scott
    John was amazing! Probably the fastest rental in history.
    March 28, 2020
    Google Public Storage Enrique Calderon
    Great Service and nice person, Thank you very much Jack.
    March 28, 2020
    Google Public Storage JamSpace Studios
    John helped me find the right unit for the amount of things I needed to store, and even went to the unit and swept it out to make sure it was clean for my load in! I’m glad I checked the reviews before going elsewhere!
    March 26, 2020
    Google Public Storage Matthew Amy
    Very clean! The service at the location was very knowledgeable and friendly! Thanks very much :)
    March 20, 2020
    Google Public Storage Mario alverto Luviano
    March 16, 2020
    Google Public Storage constantin popescu
    Jim was so nice and helpful Really nice guy!
    March 8, 2020
    Google Public Storage Anna
    I had a fantastic experience here! Extremely quick and helpful, I was assisted by Jim and he got me set up and even recommended a couple things to help with my move. Thank you Jim! I highly recommend this location, it’s got temperature controlled units, it’s very clean, and there are carts available to lug your stuff back and forth. Making my move a whole lot easier!
    February 26, 2020
    Google Public Storage Ryan Conlogue
    Gabriel and Jim were a great help! The process was very smooth and easy. Got a great location and they were both very nice!
    February 25, 2020
    Google Public Storage Glen Depke
    Jack helped me with confidence in security, ease and professionalism with my recent short term storage. I would absolutely recommend them for your storage needs!
    February 25, 2020
    Google Public Storage Terry H
    They are untruthful
    February 24, 2020
    Google Public Storage BerthaAlicia Segura
    February 23, 2020
    Google Public Storage Hayley Zaydel
    Went in today, 2/23/20, to inquire about a storage unit. Jack immediately greeted us and provided exceptional customer service. Jack was very friendly and patient with us, as we were asking a lot of questions. So incredibly helpful! Such a refreshing and delightful experience for a change!
    February 22, 2020
    Google Public Storage Shridhar kk
    Well maintained and easily accessible to the unit. Very friendly staff. Thank you Gabriel for your help. Your bundle of knowledge helped me to move my stuff easily. Appreciate it.
    February 22, 2020
    Google Public Storage Ronald Tomlinson
    Needed to find a storage were a commercial truck with 28 foot trailer could get into and have access to a outdoor 10 x 20 unit. This place filled the bill. Jack was extreamly helpful. Easy access from the CA 55 freeway.
    February 20, 2020
    Google Public Storage Chino
    Jack had excellent customer service and checking in was a breeze.
    February 19, 2020
    Google Public Storage Robbie Noble
    Gabriel was verry helpful and the oices for the units were amazing. Location was imaaculate and safe, cant wait to leave all of ky stuff here for the. Ext year!
    February 17, 2020
    Google Public Storage Susie Portune
    Super KUDOS to this facility, the staff and especially JIM. So very helpful and courteous. We used this storage unit for over 3 years and always found the area very clean as well as the over-all property. Thank you Jim for such a great experience!
    February 14, 2020
    Google Public Storage Sebastian Reynoso
    I had a quick and easy service here with Gabriel! He was very detailed on what I needed in order to store my belongings. Highly recommend it!
    February 8, 2020
    Google Public Storage Alejandra Ortega
    We came in in an emergency, trying to find something ASAP, and the gentlemen at the counter helped us immensely and with urgency. Within 20 min we were out the door and with some money still in our pockets!
    February 6, 2020
    Google Public Storage Ricardo Terrazas
    Just what I was looking , Jack was helpful and informative
    February 1, 2020
    Google Public Storage BruceVP
    My experience here was superb. The service is very professional, polite, and resourceful. I greatly appreciate the service of Mr. Jim the property manager, he truly went out of his way to ensure quality service, which is truly rare to find now a days.
    January 30, 2020
    Google Public Storage Ernesto Olivares
    Gabriel was very helpful with helping me upgrade to a new unit. He answered all my questions and was very helpful throughout the entire process.
    January 29, 2020
    Google Public Storage Joshua Sanchez
    Best Service Ever!! The space was very clean and the customer service was A1. Jack was very helpful and knowledgeable. He provided information on all the available options and offerings as well as promotions. I would highly recommend going here for your storage needs!
    January 28, 2020
    Google Public Storage Nallely Garza
    I arrived a little late to confirm and complete my reservation for a unit that I had placed on hold online. I’m not from the area and Jim did not hesitate helping me out to complete the process knowing it would take some time. Jim was polite, helpful, informative, and very funny. He was also very thorough with insurance and additional info. Very happy and appreciative of the time taken to make this transition easy for me.
    January 28, 2020
    Google Public Storage Music Guy
    Professional and friendly folks. Looks very clean and well laid out.
    January 23, 2020
    Google Public Storage Leila Khatiblou
    Great storage complex very secure. Ada and mathew helped me at the counter they explained everything so nicely. I couldnt ask for better customer service. Thanks to ada and mathew all my needs were met!
    January 19, 2020
    Google Public Storage Katie
    January 16, 2020
    Google Public Storage Sergio Espíndola
    Gabriel was great!
    January 16, 2020
    Google Public Storage Simon Richardson
    Best service in the area! I have stored at other locations and this is my preferred storage provider in Orange County. Gabriel and Joy were the most comfortable and welcoming, and my storage need were handled within the hour. The phone interactions prior were good too! Thanks you all rock!
    January 15, 2020
    Google Public Storage Dania Arias
    I was helped by Ada, she was really helpful and super friendly ! She answered our questions and explained all the options and promotions. Thank you Ada for your help.
    January 7, 2020
    Google Public Storage Gayle HattleY
    I go into different locations to pay bills , and joy help me by explaining an old email I received that scared me half to death . Thank you Joy
    January 2, 2020
    Google Public Storage Juan Ramirez
    January 1, 2020
    Google Public Storage Ansel S
    Excellent customer service, Jim was a great help and is willing to do what it takes to keep and get new customers he definitely helped me out a ton and ended up saving me money in the process with a promotion that they were having. Really recommend!
    December 30, 2019
    Google Public Storage Jenny Cake
    Christy was super nice and helpful. Thankyou for taking me through the process so Smoothly. Thanks for the conversation too. Shows you care about the people who walk in. Keep it up!
    December 28, 2019
    Google Public Storage julia ray
    They were super helpful and patient for me to decide the size I needed. Gabriel helped get my 2nd unit here with ease. I just wish their hours open were more like my previous unit in San Diego. They opened at 7 and closed at 7 M-Sat. It was real convenient. I can’t get to my units after 5 on Saturday. But their units are convenient and super clean. Pricing is not outrageous compared to San Diego 😁
    December 21, 2019
    Google Public Storage 5k Contreras
    Joy and jim were so nice a i cant belive it was only 1 dallar for a month thank you
    December 19, 2019
    Google Public Storage Deviant Raccoon
    The staff was helpful in getting what I needed, specifically an employee named Christy who was very efficient at finding me a convenient storage unit, and Joy who was able to get me a really good price for my first purchase!
    December 15, 2019
    Google Public Storage Martha Ortiz
    December 15, 2019
    Google Public Storage Efrain Sierra
    Always has plenty of space available
    December 13, 2019
    Google Public Storage Gerson Morales
    Gabriel is a very helpful person he is very good at his job very professional customer service person and has great attitude if I was his manager I give him the Employee of the year.
    December 11, 2019
    Google Public Storage Miguel Ayala
    Joy was helpful getting my space thank you
    December 2, 2019
    Google Public Storage Gee que
    Good place right off the freeway
    November 30, 2019
    Google Public Storage Felix Guerrido
    November 15, 2019
    Google Public Storage Riaz Tootla
    Jim was absolutely amazing! He went above and beyond the call of duty to make sure I was moved in on time. I was thoroughly impressed with his willingness to help and his know-how.
    November 15, 2019
    Google Public Storage Rogelio Mejia
    Nice guy Gabriel thank you
    November 12, 2019
    Google Public Storage Albert Hernandez
    November 7, 2019
    Google Public Storage Chad M. Ebert
    Great experience. Jim is awesome, great guy. Gabriel Had just started right as I was moving out but he was extremely helpful as well.
    November 2, 2019
    Google Public Storage Vincent O'Campo
    Gabriel and Veronica are Awesome! Professional customer service and very knowledgeable on storage information. Clean environment and very secured facility. Thank you for your help. Highly recommend!
    October 30, 2019
    Google Public Storage Diego Daraviña
    Very easy to access.
    October 30, 2019
    Google Public Storage Miranda Gonzalez
    Alex its so nice and helpful this guys are so friendly....
    October 30, 2019
    Google Public Storage Cessar Figueroa
    Alex gave us a great service
    October 28, 2019
    Google Public Storage Crystal Whitener
    October 22, 2019
    Google Public Storage rosario fernandez
    October 21, 2019
    Google Public Storage Adrianna Hernandez
    Wow! I have to say great customer service! Went to see about a unit and the facilities were emaculate. Plus I had one of the employees explain the whole public storage being as I've never rented one before. Gabriel Sheppard was Awesome! His knowledge and professionalism will bring more customers in. Keep up the good work.
    October 20, 2019
    Google Public Storage 812 667
    Professional and friendly staff as well as location is quiet and clean.
    October 19, 2019
    Google Public Storage N Mm
    the best public storage in sant ana orange county we at 2200 e macfasden also the respectful and professional manager Mr.Jim i highly recommend this public storage
    October 18, 2019
    Google Public Storage andy cable
    Jim was outstanding professional and very informative made my problem go away.
    October 17, 2019
    Google Public Storage Jose J. Sandoval
    October 14, 2019
    Google Public Storage Morteza Saidian
    Great customer service, I'm really pleased and satisfied with all services. Especially Jim who was most helpful in me obtaining a storage for my needs. He was very patient and knowledgeable and courteous. He's the best very helpful and professional...
    October 12, 2019
    Google Public Storage Carlos Pina
    Service was great! Jim was an excellent help in assisting us with all questions and answers to renting a unit. Thanks
    October 6, 2019
    Google Public Storage Tiffany Roque
    John at the front desk was very helpful in everything😊
    October 4, 2019
    Google Public Storage Sara Ballester
    We have been clients here for over 5yrs and the service here is top notch. Joy is wonderful, she always goes above and beyond to help out and make us feel confident our belongings are safe and taken care of. Wouldn’t store my things anywhere else. Thanks Jim and Joy!! 😊😊
    September 30, 2019
    Google Public Storage Martha Cuevas
    Great experience. Facility was in mint condition. Associate, John was very helpful and thorough. He made the move in process very quick and easy!
    September 22, 2019
    Google Public Storage Angela Soriaga
    Many thanks to Aysia for her help
    September 20, 2019
    Google Public Storage Mauricio Borges
    John was very helpful and very friendly.He explained everything, answered all my questions, and made my visit go fast and smooth. I was in n out in like 10min or less. Thank you John.
    September 18, 2019
    Google Public Storage Anelise Herrera
    September 16, 2019
    Google Public Storage Johnny Garza
    Toooo expensive but nice. 😇😎
    September 16, 2019
    Google Public Storage Patito AzulMorado
    I loved the service at this place. John was very helpful all the time. I would recomend this place!
    September 12, 2019
    Google Public Storage SARA JAIME
    Ricardo Arzate extraordinario para dar servicio me atendió muy amable resolvió mis dudas y apoyo en todo he is amazing
    September 12, 2019
    Google Public Storage Joel Colchado
    Excellent costumer service specialty thanks to John,
    September 10, 2019
    Google Public Storage Nancy Hernandez
    Prices advertised will NOT be honored.
    September 9, 2019
    Google Public Storage NANCY
    September 7, 2019
    Google Public Storage De Rosa
    This is the most user friendly Public Storage with many thanks to John in the office who goes above and beyond his call of duty to make your moving a piece of cake! Gracious and great hospitality . . Very genuine in hepfulness!
    September 3, 2019
    Google Public Storage Irene Zavala
    Jim helped us out! Great guy , friendly and professional! Even stayed late to help us out!
    August 30, 2019
    Google Public Storage Alberto Melendes
    JOHN very nice service ,friendly and helpful He explain everything that i need to know about my space, he took me to show me how to use my code . . THANK YOU ! 😀
    August 30, 2019
    Google Public Storage Cesar Minchaca
    They are always helpful and they show that they care. The helped me find the right size storage room I needed.
    August 28, 2019
    Google Public Storage Olga Vasilkova
    It was every professional and fast. Thank you Angel.
    August 21, 2019
    Google Public Storage Tustin De Haro
    Good experiance from Ángel she did a good job
    August 20, 2019
    Google Public Storage Elisa Sutera
    Called to see if I would be able to get a Unit and was able to come in right after the phone call to look at the actual space. John was extremely helpful and friendly, took the time to answer any questions and showed the unit. He made the process go very smoothly and quickly.
    August 10, 2019
    Google Public Storage Noe Arteaga
    Good personal
    August 10, 2019
    Google Public Storage Gabby Alday
    Really good prices
    August 9, 2019
    Google Public Storage Gerald Bennett
    Very good experienc.
    August 6, 2019
    Google Public Storage Larry Berger
    Angel was very helpful.
    August 5, 2019
    Google Public Storage Elizabeth Hernandez
    Angel help me out with great customer and great attitude. Took time to explain all tree details.
    July 29, 2019
    Google Public Storage Jeff Marsh
    Thanks matthew for helping me get into my unit as easy as possible. Great customer service walked through everything with me and got me into my unit at a reasonable time.
    July 25, 2019
    Google Public Storage E Rami
    Made Online Reservation, when coming in I was helped by Alex who was very informative and friendly. The location is very well maintained. So far I'm glad I chose this location.
    July 19, 2019
    Google Public Storage Jennifer Love
    Expensive, no commodities.
    July 19, 2019
    Google Public Storage Amanda D
    You can see by all my past reviews that I have never left a negative one before- however this upset me so much, that I wanted to share my experience. The facility is clean and air conditioned, the staff and property manager Jim, is typically very nice. Unfortunately, if you drop the ball and your customer suffers, then being nice may not always matter. I have been with the location for 3 years, I live out of state and barely visit the unit but every few months. My current unit is just a year old, which they raised by $30.00 6 months in. This past April I received a notice that my rent would be raised by another $30.00 starting June 1st. $100- 165 within 1 year. Since I was going to be in town mid-May, it was a perfect time to move the unit prior to the June increase, so I called the office to procure a new less expensive space. A staff member advised me that before I settle on moving units, she wanted to speak with the district manager Dawn, about a rate lock which she has offered to several customers already. I thought that was kind and explained clearly to the gal that if the Dawn did not approve the rate lock, that I would be in town mid-May to move. Fast forward, the gal never spoke to anyone and my rate was increased. I had already been in town and gone by the time I realized this when I went to pay online. I spoke to both Jim and Dawn and asked them if I could keep my rate the same for ONLY the month of June, giving me a moment to get back in town to move the unit. *** I would now have to take time off work, rent a car and make a special trip out there. They both claim to ‘have their hands tied’ and couldn’t do anything to help the situation because it was too late. They didn’t in any way accommodate the fact that their staff dropped the ball. I am disappointed that after being a customer for so long there was not an ounce of accommodation or even accountability for their staff causing such a problem for me. I was not asking for anything free, just flexibility. Jim had the nerve to say, “ Well you should have called or checked in”… Really Jim? Or, since we all have slip ups, maybe you and Dawn could offer some level of customer service rather than telling me, " yea that's too bad that happened".
    July 15, 2019
    Google Public Storage Eric Thai
    Jim is awesome. I shouldn't reveal the deal i got, but i can say that jim was patient enough with me to find a storage that fit everything i needed while my wife was upset on the phone about being late to an event. Jim = perfect customer service. P.s. wife was very happy with the storage space when she finally saw it. All was forgiven.
    July 8, 2019
    Google Public Storage Diahann I
    Jim the manager is the nicest and very helpful.
    June 26, 2019
    Google Public Storage Alex Benvenuto
    This Public storage is a great facility , very clean and organized , staff are very friendly and helpful , Mayra is a awesome employee and helped me out so much , very appreciative and will continue my storage needs with them
    June 17, 2019
    Google Public Storage Raquel Lopez
    Thank you Jim, we appreciate your help and the great customer service you provided. Thank you for the great tour you were very helpful and very kind. -Cindy&Raquel :)
    June 13, 2019
    Google Public Storage LUIS RIOS
    Mayra is very nice and always has a great attitude. I love this public storage and I always recomend it.
    June 11, 2019
    Google Public Storage Randy Cox, LVN
    Reserved online. Showed up to a very professional person, Anabel. She showed me the exact space I needed, and gave me ideas I hadn't thought of. I highly recommend this well managed facility.
    June 1, 2019
    Google Public Storage Anthony Smith
    My lease here was not horrible but there were a couple of things that made my experience poor. First the hours you can access your storage are bad for people who need to stop by their storage locker after work. They only let you access your storage in-between the hours of 6-6:30 on week days and 6-5:30 on weekends. Also when trying to vacate the rental office would not prorate my move out and this was really unfortunate in my case because I was out of town on the 31st. So when I showed up on the 1st to vacate with my locker already cleared out they still wanted the entire months rent. After explainng my situation they were not willing to budge at all. Be careful Public storage is not in the business of customer satisfaction.
    May 31, 2019
    Google Public Storage Cesar Aguirre
    May 31, 2019
    Google Public Storage Elham Naderi
    May 27, 2019
    Google Public Storage René McBride
    May 19, 2019
    Google Public Storage Jefte Gutierrez
    Nichelle and Jim very friendly and social, they helped my friend and I find a storage for a very good price.
    May 18, 2019
    Google Public Storage sergio cardona
    Mayra did a fantastic job!! Glad to have her service!
    May 10, 2019
    Google Public Storage Guillermo Aguilar
    Great people in the facility Jim has good public relations with customers friendly and awesome. Listens to people and takes care of your needs if you're looking for storage here's the place to be.
    May 5, 2019
    Google Public Storage Jacqueline Horwitz
    Mayra was amazing! So helpful and accommodating.
    April 29, 2019
    Google Public Storage Alastair Fairbanks
    I just recently closed out a storage unit at this facility that I'd had for almost 8 years. I hadn't been back to check on it in that time, and was happy to find that everything was just the way I left it. A little dusty, but no mold or rats or anything like that. The price went up dramatically after the first couple of years, which I didn't think was right, but I wasn't in a position to do anything about it, and I also blame Public Storage corporate, not necessarily this location, for the price hike. I was finally back in town last week and moved out of the unit. The staff was very helpful throughout the day, going so far as to help us take care of a lingering bed that we just couldn't take with us. Jim, the manager, was really accommodating, even staying an extra half hour past closing time, so we didn't have to come back the next day. Overall, I'd say my experience with this location was great, but my review is 4 stars instead of 5 just because of the surprising price hike.
    April 14, 2019
    Google Public Storage Emanuel Rojas
    Daniela helped me out looking for a storage she was very nice and helpful.
    April 14, 2019
    Google Public Storage melvin perez
    Jim was a lot of help, super friendly! Highly recommend asking for him.
    April 14, 2019
    Google Public Storage Sonny
    Daniela was very helpful and nice recommend it going here.
    April 9, 2019
    Google Public Storage Frederick Jordan
    April 4, 2019
    Google Public Storage Marcella Pacheco
    Thanks to Mayra!! she made it super easy and fast for me ! helpful staff awesome service Thank you !
    March 28, 2019
    Google Public Storage Martha Martinez
    March 26, 2019
    Google Public Storage Gerardo López
    De maravilla
    March 16, 2019
    Google Public Storage Bryan Ledesma
    Hello, I would like to recommend public storage. They have a great staff and are very helpful in everything. Jim and Mayra always greet you with a smile and an attitude to serve you. I had a complication and they had an amazing patience while it resolved it. The building is very clean and properly supervised. I'm very happy that I am able to store my stuff in a very clean and secure place and with people that will respond to any necessities that you may have.
    March 15, 2019
    Google Public Storage Enrique Deloya
    Me gusto el servicio lo recomiendo
    March 14, 2019
    Google Public Storage Joey Phillips
    Running llate to storage to pay the bill and Sindy helped me get The bill paid quickly so I can get my stuff in storage before they close. She asked if I needed help with anything else as well as making the process easy for me. Today’s five stars for me.! Gitter done Public Storage!!
    March 12, 2019
    Google Public Storage Marlys Campos
    Thanks to Jim!! Friendly and very helpful. Great customer service. I am very happy with Public Storage.
    March 10, 2019
    Google Public Storage Renzo Torti Forno
    Great customer service, staff very friendly and willing to solve customers problems.
    March 1, 2019
    Google Public Storage 인오술
    I rented it for one full year. Forst day of Feb. I noticed the office I would move out on Feb 15 2019. I paid the rent of Feb already. They refused to refund for the portion of prorated one. The staff said that they don't prorate because it is month to month contract. When I moved in they charged me on prorate basis. What??? When move in they prorated When move out they refuse to prorate and they charged me a full month. I will never have future business with this "Public Storage". Even they are not offering dollies in the early morning. I coluld get access to my unit at 7:am but I couldn't use dollies at all.They are all krpt inside the office that was closed. Use "Extra Space Storage", they prorate I had a very pleasant experience with them.
    February 27, 2019
    Google Public Storage Young Champions Young Champions
    Location is clean and close to our office, and rental fee is fair, affordable. Staff Mayra is very friendly, efficient and helpful. Great customer service.
    February 23, 2019
    Google Public Storage Ikeya Harol
    Stacy was very kind and thorough. I appreciated her positive energy. Thank you soo much.✨
    February 17, 2019
    Google Public Storage john “jay” standokes
    Great customer service and friendly staff. Very understanding and carrying, very easy to work with. Clean environment, very respectful and helpful. Has all the right equipment in the right areas to help make your moving easy and accessible. Mayra I can't say enough about her...was just "Awesome!!!
    February 16, 2019
    Google Public Storage Adriana Jacobo
    Always a pleasure working with Jim. This facility has given me a great storage experience :)
    February 2, 2019
    Google Public Storage Melvin Jacob
    Very helpful staff. Jim was very friendly, funny, and nice. Great location and good prices.
    January 26, 2019
    Google Public Storage John Alvarado
    Easy access by 55 freeway. Mayra was helpful in finding the right sized unit for us, patiently showing us a few different options and offering advice. The sign up process was fairly quick and painless.
    January 25, 2019
    Google Public Storage Andrea Amezcua
    Great facility, and Jim gave outstanding customer service, he explained everything very clearly and thoroughly. He even made renting my unit fun!! Highly recommend both the facility and asking for Jim.
    January 22, 2019
    Google Public Storage nancy
    In the process of selling our house and moving to a new home we had quite a bit of extra furniture to store and Public Storage on McFadden was an excellent solution. We rented a 10 x 10 space for 2 years, significantly longer than we originally planned but it was a big help. The price was reasonable, the access to our space during the 2 years very convenient and the staff was great to work with. Signing up for the space was quick and simple and moving out was a breeze. I highly recommend the McFadden Ave, Tustin Public Storage location.
    January 21, 2019
    Google Public Storage Russian Wildkat
    Wonderful people work here. Was in a stressful situation and they made it easy breazy. Thank you to everyone that works there! 🌟🌈
    January 16, 2019
    Google Public Storage samsed sawkaat
    Mayra is a great customer service representative. Very nice lady
    December 12, 2018
    Google Public Storage April Arthur
    December 2, 2018
    Google Public Storage Karla Gonzalez
    This is my first time ever renting a storage in my life so I went in not knowing anything.. Jim is awesome!!!!!!!! Very friendly, funny, but professional!!! He helped me from start to finish. He answered every one of my questions without me having to ask them. He made me feel very comfortable leaving my personal belongings there. He gave me the best price for my storage needs.. He talked me through every step and made everything a breeze!! I definitely recommend this place if in the future you need to store anything.
    November 9, 2018
    Google Public Storage Zev Garcia
    Had an amazing experience, Jim was very helpful in demonstrating which storage was more capable. Jim is amazing person, made us laugh and is very welcoming.
    November 7, 2018
    Google Public Storage Anthony Walker
    Jim the manager is the best i seen in a long time very friendly and super helpfuland the rest of the staff is great .The priceses are reasonable and its super clean.But jim will go the extra mile for You.
    October 28, 2018
    Google Public Storage Diana Gutierrez
    Jim was very helpful and so friendly I really appreciated his help and making everything so clear to me about my payments and everything I needed to now thank u Jim
    October 26, 2018
    Google Public Storage Noe Martinez
    October 5, 2018
    Google Public Storage Ricardo Ramos
    October 2, 2018
    Google Public Storage Joann Nieves
    September 23, 2018
    Google Public Storage Tyfanie Soto
    I had a great experience at Public storage in Santa Ana! Yolanda was a great, she explained every topic throughly and was able to answer all of are questions.
    September 22, 2018
    Google Public Storage Janneth Wittmann
    September 18, 2018
    Google Public Storage Douglas Waxler
    Came in to get myself a storage space and was helped by one of the employees Yolanda who was very nice and seemed like she knew what she was doing. I’ve been to a couple of other storage places before hand and I was met with poor customer service but today was different!
    September 12, 2018
    Google Public Storage Andrea Marinez
    Mayra and Jim are the most amazing people. I dropped my keys down the elevator shaft and they both went well above and beyond to help me get them back. They Macgyvered a fishing pole using a broom stick, a toy arrow and a paper clip to fish it out. Everyone should store their stuff here, the staff is friendly and invented and will go the extra mile!
    August 22, 2018
    Google Public Storage Linda Trinh
    August 8, 2018
    Google Public Storage Dana Canning
    Great overall experience. The price was reasonable, the facility was very clean, the staff were very helpful and took all my requests into consideration. Very appreciated!
    August 8, 2018
    Google Public Storage Jeffrey Romellon
    Shout out to Jim! Coolest guy ever!! 🙌🙌🙌 went for a unit and I surely I got the unit but I also came out with the biggest smile because this guy has the best service and cracks the best jokes 🙌 fives stars any day!
    August 8, 2018
    Google Public Storage Krystal Canning
    Wonderful staff, very friendly, and helpful, overall great experience, very clean facility as well!
    July 28, 2018
    Google Public Storage Lisa Hall
    Thank you Jim, for your assistance with helping us pick the right size storage unit. Your friendliness and EXCELLENT customer service made this move a smooth transition and success!! I recommend that anyone looking to rent a storage unit, reach out to Jim!
    July 25, 2018
    Google Public Storage Michael Urban
    Kristine was a great help. Very curtious.
    July 22, 2018
    Google Public Storage Marco S
    Excellent !!! I only rented for some months, but it was a great experience to rent here. The facility is always clean, secure and the staff is always polite and profesional. If I decide to get a storage in the future I’m gonna come to this location again . Thank you!!
    July 12, 2018
    Google Public Storage Jeff Nelson
    Was in there yesterday. Very friendly staff! Great customer service! It was very clean as well! Very satisfied!
    July 12, 2018
    Google Public Storage Veronica Sandoval
    Great customer service I like the employees there they are all friendly and its clean place thank you again.
    June 29, 2018
    Google Public Storage Expert Appliance
    Once I rented a place from them and I really liked the service
    June 21, 2018
    Google Public Storage Ben Rojas
    Great storage place to store in a air conditioning place
    June 10, 2018
    Google Public Storage Neil Ferido
    It was great while it lasted but they kept changing there hours on me
    June 4, 2018
    Google Public Storage Alan Rica
    Not recommended in my opinion
    May 28, 2018
    Google Public Storage Teresa Navarro
    May 22, 2018
    Google Public Storage Tim Kennedy
    May 19, 2018
    Google Public Storage Milissa O
    May 4, 2018
    Google Public Storage Brandon Adolphus
    Jim was more than helpful in getting us moved out of a larger unit into a smaller one. Even went above and beyond helping us when the key broke off in the lock! The whole team at this Public Storage is more than courteous and always welcoming. The grounds are well maintained and always clean. Only downside is that there are no trash cans so you have to take it with you. Not a big deal but on site trash would be nice.
    May 2, 2018
    Google Public Storage Frida Regalado
    Lidia was very helpful and patient showing us different storage unit sizes and locations at the McFadden Public Storage. The staff keeps the property very clean. Jim did a great job on the windows.
    May 1, 2018
    Google Public Storage Luis Valdivieso
    Safety!!!
    April 18, 2018
    Google Public Storage Sam Aum
    I love this storage system.
    April 6, 2018
    Google Public Storage Jose Oros
    Location is great right off the 55 freeway. For me personally, it’s walking distance. Jim is easy to work with, cordial and very informative. He made the transition and move-In swift and easy. I can tell her puts Customer first and gets the job done amicably. Thank you Jim for the help!
    April 6, 2018
    Google Public Storage Bob Ill
    March 28, 2018
    Google Public Storage Shauna Kelley-Michels
    This location of, Public Storage has truly the best customer service I have experienced from any storage place in SoCal. I have been a pharma Rep for awhile now and truly feel the customer service I get from, Jim, Laura, Mayra and Lidia every time I come in is first class. They treat you so kindly and help out in any way they can. In addition, their facility is super clean which is a huge plus for a storage facility. Great place and people 5 stars all the way.
    March 28, 2018
    Google Public Storage Alex Li
    Great big spaces and awesome personel, especially Jim. Good rates too.
    March 24, 2018
    Google Public Storage JJ Mercado
    Iv seen much better storages
    March 23, 2018
    Google Public Storage xistheweapon
    March 4, 2018
    Google Public Storage Liz Montez
    Laura and myra at this location (291501) i would like to say thank you for helping me when i needed it the most when there location was about to close for the day i explained to them i needed a storage it was a emergency and without hesitation they helped me out through the whole process and even waited a bit longer for me to put all my belongings into the storage. Thank you so so much again for what this review is worth this two persons are gold great customer support and great attitude. 🙏🙏🙏🙏😀😀😀😀
    March 4, 2018
    Google Public Storage Mozart Muse
    The place was neat and organized. Took advantage of $1.00 deal Go see Jim, he was very courteous and helpful. Found me a spot close to the front of the building. Great.
    February 19, 2018
    Google Public Storage Israel Naranjo
    Great service at this location! I was helped by Peggy and she is was really nice and professional throughout the whole process.
    February 15, 2018
    Google Public Storage Alice Carson
    Great service! Lydia took all of my requests into consideration and was able to find me a storage unit in a location that was best for me and my situation. She was very friendly and made the rental process painless. This location also offers carts for people to use, which makes it a lot easier to move a lot of things at one time. Air conditioning is a bonus too!
    February 12, 2018
    Public Storage Patrick Mcmorris
    Write a review
    February 4, 2018
    Google Public Storage Sharon Wilson
    3rd month free Yes Please
    January 31, 2018
    Google Public Storage Donald Grouns
    Do yourself a favor and find another storage facility. This place has had four rate increases over the last two years at triple the cost of living index increases.
    January 29, 2018
    Google Public Storage SHERRY Sullivan
    January 26, 2018
    Google Public Storage Viking's Skolll
    January 23, 2018
    Google Public Storage Breeana Herrera
    January 16, 2018
    Google Public Storage Michael Trcka
    Great clean facility with very competitive and extremely courteous staff. Especially Peggy.
    January 12, 2018
    Google Public Storage Alex Kim
    Peggy was great when checking into a new large unit. Don’t have much interaction with the front desk agents but whenever I have, Peggy has been more than helpful, courteous, and professional! This location is clean and has easy access also.
    January 10, 2018
    Google Public Storage Carter Higgs
    Great helpful and comforting customer service. Laura Lidia and Peggy all helped me when I needed help finding the right unit and finding my way to it.
    January 3, 2018
    Google Public Storage Rob Banks
    Peggy was awesome. she helped me out a lot.
    December 17, 2017
    Google Public Storage Farrokh Khosravi
    December 17, 2017
    Google Public Storage Dave Smith
    The place is easy to work with, see Myra, she rocks and will handle it.
    December 17, 2017
    Google Public Storage Martin Zamora (Mr_Zamora)
    Great service.
    December 14, 2017
    Google Public Storage Marc Quarantello
    Peggy gave me great services thanks for all your help and the rest of the team was very nice thanks Lidia ,mayra,and Jim
    December 10, 2017
    Google Public Storage Hector Bustos
    Peggy was really helpfull and really nice got me a good deal She was able to process all paperwork promptly Made me laugh and made process. Easy I'm a real person and this review is a 1000% real go with Peggy she will take care of you
    December 7, 2017
    Google Public Storage Dianna Resendez
    Peggy was awesome! Help with changing info on my account.
    December 5, 2017
    Google Public Storage marco perez
    Laura and Peggy were extraordinary people always with a smile on there face and that makes the stress of moving in and taking stuff out of the storage. keep up the good work and Mr. Jim was very polite and knowledge on his work
    December 3, 2017
    Google Public Storage goldsticknt
    Been coming back every few years when I need a place for temporary storage. Always had good experiences here and the price is pretty good compared to other storage places in the area. No fuss, just the unit I need at a good price.
    December 1, 2017
    Google Public Storage Nelly Meraz
    Mayra and peggy are asome they yelp me reset my password thank you so much
    November 28, 2017
    Google Public Storage Patrick Mcmorris
    Peggy was very helpful an knowledgeable. I appreciate the needed time & effort to give the right unit for my home. Thanks, and Merry Christmas.
    November 21, 2017
    Google Public Storage Maria Caracosa
    November 20, 2017
    Google Public Storage Will Stevens
    November 6, 2017
    Google Public Storage KiriWho
    Jim did a great job getting me all set up. He was friendly, helpful, and did a great job answering any of my questions. The facility is also really great with easy access. The movers that helped me were able to get the large truck in with no problem and were able to navigate the walkways with ease.
    November 3, 2017
    Google Public Storage myeshap1 P
    Laura was absolutely great. She was friendly, attentive to my needs and took care to explain all questions and concerns . Myra acknowledged me as soon as I walked in the door,she gave me eye contact and kept me engaged while Laura was finishing up with another customer. Peggy was very friendly and professional on the business phone calls,in fact she called me 5 minutes after a reservation. The property is clean and safe. Overall I had an excellent, quick and refreshing experience and highly recommend.
    October 22, 2017
    Google Public Storage Lisa Engelhardt
    October 21, 2017
    Google Public Storage Weller 101
    Amazing service Israel went above and beyond!
    October 14, 2017
    Google Public Storage Fernando Aragon
    September 21, 2017
    Google Public Storage Fili Oliva
    Verónica R. Es una exelente persona honesta y sincera para este trabajo que está realizando'. Mi respecto para esta persona me encantó como ella me recibió. Y como ella me explicó con detalladamente acerca de piblic storage. Mil gracias por recibirme a public storage.
    September 17, 2017
    Google Public Storage Cheryl Ann
    My husband and I are very happy with the service we received from Israel and Jim. We definitely recommend this property 👍👍
    September 11, 2017
    Google Public Storage sean masterson
    The staff was very professional, courteous and knowledgeable, especially Israel. Thank you for the great experience.
    September 2, 2017
    Google Public Storage Claudia Ortiz
    August 25, 2017
    Google Public Storage Katt Atnip
    August 20, 2017
    Google Public Storage Mark Powers
    Was looking for a place to store some boxes, so I decided to call Public Storage, since they have always been a reliable service. Customer Service Representative told me of the cheapest spot in my area, where there are available spaces. I received a phone call, from Jim, a minute after I got off the phone with the representative. I arrived at the location shortly, and was happily greeted by Jim, who showed interest in me and wanted to make sure I chose the perfect unit. He showed pride in what he does, and he does a mighty fine job. Really fun and loveable guy. No complaints.
    July 24, 2017
    Google Public Storage Kristina Sanchez
    Veronica R was very knowledgeable and friendly. She listened to my needs and pointed out the unit that best fit. She was understanding of my situation. Staff is always friendly, and space is air conditioned and clean.
    July 22, 2017
    Google Public Storage Cynthia Martinez
    Alexis and her supervisor were extremely helpful, and provided great customer service. Location is clean and they have a great assortment of packing supplies on hand if needed. I definitely recommend this pbs.
    July 22, 2017
    Google Public Storage Daniel Lim
    This public storage has the worst operating hours.
    July 21, 2017
    Google Public Storage Alex Rangel
    Poor tolerance to their clients
    July 7, 2017
    Google Public Storage Mike H.Urizar
    Really good customer support includes customer service
    June 27, 2017
    Google Public Storage f84some
    The staff therealways greet you like famly
    May 23, 2017
    Google Public Storage Anónimo
    Laura Brendon And Andre was the best. Very helpful with everything and great customer service and all with a smile!!! Would recommend everyone to this place. Love the staff
    May 22, 2017
    Google Public Storage drewasty
    El Servicio es muy bueno & excelente precio. Personal muy Amable, Muchas Gracias Annabelle, Sherri and Brennen. Recomiendo 100%
    May 13, 2017
    Google Public Storage Roger H
    I was forced to buy a cylinder lock $20 insurance$11 administration fee$24 lock was a non returnable i dont ever plan to deal with this company agian. Storage Robbers behind a desk. Bad business
    May 3, 2017
    Google Public Storage Hippie Child 1969
    I had a weird experience trying to rent through public storage I have my storage your now but the girl that was there was a lesbian and was just completely rude she was Mexican I was black you can tell she was just straight out cold hearted rude then explain to me nothing didn't give me none of my receipts did you know paperwork that I got back nothingI wonder if you're going to leave and call you back because she can explain to me how this first month of work for anything
    May 2, 2017
    Google Public Storage Richard E
    Would not use again. Saw "Manager's Special" rate. Secured space on-line and email said all I needed was valid ID and copy of invoice. Loaded vehicle and drove down. On arrival was told I needed copy of valid registration and proof of insurance before I could store vehicle. This was NOT mentioned on-line. Had to DRIVE ALL THE WAY BACK TO MY HOUSE AND RETURN TO LOCATION (with car in tow). After providing documents, was told because I also had storage space with Public Storage at a different location, I WAS NOT ELIGIBLE FOR MANAGER'S DISCOUNT AND HAD TO PAY FULL PRICE. As it was now 4:30 PM and all other sources of storage were closing, I had to store my car there. TOTAL BAIT AND SWITCH. I thought loyalty was a good thing but not at Public Storage; they penalize you for storing at more than one location.
    April 24, 2017
    Google Public Storage Gwyn Brown
    WORST STORAGE EVER! Aside from the billing issues, they won't allow access to storage EXCEPT DURING THEIR BUSINESS HOURS! So, because I work an hour away, I have to TAKE TIME OFF WORK in order to access what I need from storage. Thanks Public Storage. Your business practices are exceptionally poor.
    April 3, 2017
    Google Public Storage Christopher Burnham
    Hours are 9:30-6:00
    April 1, 2017
    Google Public Storage Antonio Perez
    El problema es el arario que ya no abren de 6 am a 9 pm
    March 2, 2017
    Google Public Storage mandesp sekhon
    Great staff
    February 27, 2017
    Google Public Storage Luisa Rendon
    Me encanta q todos son un gran equipo y siempre te buscan lo mejor y lo q tu en verdad necesitas
    January 20, 2017
    Google Public Storage steven Shepherd
    My friend has 1 of the 11 units that was broken in to and had property stolen from it! And here is the best part! He had no idea that it had even happened until about December of 2016 when he and I went down there to find a different lock on the unit, to which he didn't even have access to the key, he received no letter, no phone call, absolutely nothing in regards to his unit being broken into and ransacked, they cut his gate hours way down after and guess what there was no notice of that change either! To me this public storage facility is trying to cover up the fact that it did not handle this issue correctly, they did not give my friend his due diligence, what so ever, I mean the proof of that is in the police report alone!!! Property stolen/recovered (case wide) Stolen: $0.00. Recovered : $0.00. What a slap in the face!
    January 13, 2017
    Google Public Storage Kristen York
    Amazing service! I arrived at this Public Storage location urgently looking for a new storage unit. Andre got me in exactly what I needed within minutes. He was so nice and knowledgeable! The location is clean and I feel safe!
    January 5, 2017
    Google Public Storage Max Ji
    here is the real story, on 09/01/2016 suspect broke into 11 storage units and stole property. the manager called me and offer me longer gate hour (6 am- 9pm) if i can remove the bad review on google. and i did! today they called me again says they are going to change my gate hour to 9am-5pm again.! and i will put this review back again. here is the police report!! also!! the insurance only cover$ 350 it was 5000dollar lost!! they said if you dont have receipt we can not cover!! dam it, who will keep the receipt for 2+years?
    January 5, 2017
    Google Public Storage Becca “0.0” Liu
    access hour is 9.30 am to 6.00 pm! really? all other public storage access hour is 6-9 good job. they want more hour for burglary!!! they want more hour for burglary!! and less hour for the customer !
    January 4, 2017
    Google Public Storage William Alvarado
    Customer service
    January 1, 2017
    Google Public Storage Mrs Cedillo
    Was a nice place raises the rent way to often.
    December 14, 2016
    Google Public Storage Freddy Castorela
    Got to meet 2 wonderful ladies. They were really helpful and nice girls. I recommend anyone who is looking for a storage unit to come here! Ivy and Annabelle are great!!
    December 7, 2016
    Google Public Storage Armando Valentin
    Customer service are very good and happy ivy and Jonathan are very good
    December 1, 2016
    Google Public Storage Leonzo Santos
    Muy amables y precios bajos anabel muy amable buen servicio
    November 13, 2016
    Google Public Storage S BC
    Great storage place until they changed their hours
    November 9, 2016
    Google Public Storage Juan San Martin
    I just rented in this company and ivy and annabelle is very helpfull they have very good customer service and help me through getting my needs. I will definitely recommend this storage.
    November 9, 2016
    Google Public Storage Sofia Martinez
    I loved the customer service on this property , Annabelle and Ivy helped me through my needs in my storage,they very knowledgeable. Property was clean and they have aircondition units too. I will recommend this property to family and friends!
    November 9, 2016
    Google Public Storage Abel Esquivel
    Great service, staff is helpful
    November 6, 2016
    Google Public Storage Morgan Galchutt
    Hours of operation suck and they kick you out when the office closes.
    November 1, 2016
    Google Public Storage lyanne lagunas
    October 27, 2016
    Google Public Storage Christy Guadarrama
    The whole us just amazing! The facility manager helped me right away and fixed my issue! I really appreciate all the help that they have been giving this pass week! Thank you Annabel, james,Jim Johnathon, and everyone else!! You guys are an amazing team keep up the great work! God bless all of you!!
    October 25, 2016
    Google Public Storage Rafael Arroyo
    Annabelle was i wonderful person
    October 25, 2016
    Google Public Storage Robert Aquino
    Laura and anabel where Wonder ful help , i wanted to thank the whole team for being great help . In all my needs
    October 18, 2016
    Google Public Storage Juan Jose Sanchez
    High prices
    October 3, 2016
    Google Public Storage Jagger Godarzi
    September 28, 2016
    Google Public Storage Henry arias
    Very good service thank you annabelle Shanon i gave you 5 stars
    August 14, 2016
    Google Public Storage Juan Perez
    August 10, 2016
    Google Public Storage James Rippe
    Right off the freeway, easy to get to.
    August 5, 2016
    Google Public Storage Kevin White
    Today Aug 4th we rented a moving van and arrived at 6:15 to empty out one of our units only to discover they had changed the hours for closing from 9:30 pm to 6 pm. They gave no one any notice in fact their webpage still says 9:30. We picked this location because they were open past 6. I guess they don't care about customer satisfaction.
    July 17, 2016
    Google Public Storage Katelin Hernandez
    I went to this place to get storage and I was very upset at the time due to a personal situation. Evelyn helped me a lot. She could see I was upset and kinda impatient but she got me the unit I needed plus some supplies I didn't know I needed. Evelyn made this process so easy for me during a stressful time. I highly recommend the facility (it's climate controlled and super clean!) and the manager!
    July 9, 2016
    Google Public Storage Liz Florez
    Evelyn was very helpfull
    June 4, 2016
    Google Public Storage Vickie Woodbury
    Friendly staff. Very helpful in determining my storage needs.
    May 16, 2016
    Google Public Storage Georgina Zavala
    I love this place I came to see prices and size Laura and maria were so helpful definitely coming back to rent next month
    April 19, 2016
    Google Public Storage Alex Serafin
    Went to the Santa Ana store to look at storage options. I didn't want to spend a lot of money for space I didn't need. Kimberlee helped me out and walked me through a number of options. She was very polite and really helpful. I felt like she went out of her way to spend a little extra time with me to ensure I was clear on all the details. There is a Public Storage a little closer to me, but I will definitely be taking my business to this location because of her!
    April 16, 2016
    Google Public Storage vanessa vilarreal
    I went in yesterday to buy some boxes for my aunts storage and everyone there was helpful , they showed me the sizes I need the prices and I thought it was a pleasant environment.
    March 21, 2016
    Google Public Storage Bryan Urrutia
    I went in to check out prices and Evelyn helped me out. She was very knowledgeable and friendly. She walked me to the space she recommended and showed me the features and most convenient entrances to the space. When we got back to the office she made sure I had everything I needed to protect my stuff. Excellent service, definitely recommend.
    March 14, 2016
    Google Public Storage Rene Cas3taa
    Maria and sheri were very helpful on questions i had on my storage.
    February 26, 2016
    Google Public Storage edgar giambona
    Nadine and Kimberlee were awesome. They really made my move in very pleasant. They were fast friendly and extremely helpful! I would recommend them to everybody who is storing
    February 23, 2016
    Google Public Storage Jacqueline V
    Very helpful. Would recommend, ask for Evelyn. She showed me around before finding the right one. Prices are reasonable especially if you book it online.
    February 21, 2016
    Google Public Storage sung yi
    I found Public Storage online and reserved a space to store our household items. I received a follow up call from Evelyn. I went to the location to see the size of the space. Evelyn was very professional and helpful in showinge me the many options available. More businesses should have employees as pleasant and helpful as Evelyn!!! Especially at a time as stressful as moving time!!#
    February 5, 2016
    Google Public Storage David Bowen
    Evelyn Was very helpful and an efficient sales person and representative!
    January 27, 2016
    Google Public Storage Roderick Duncan
    Brittany Kim Anthony and lore die were wonderfull great staff
    January 18, 2016
    Google Public Storage John Strauss
    Just reserved an unit online. The price and location of facility were very reasonable. Went to facility to complete paperwork. Sherry had everything ready and I just needed to print paperwork, which was signed and discussed in 15-20 minutes. Nice way to start my new relationship with PS!
    January 10, 2016
    Google Public Storage mario chairez
    December 23, 2015
    Google Public Storage Melissa Milanes
    The ladies were awesome in the front office!
    November 22, 2015
    Google Public Storage Andres Moran
    It was great with good services those ladys were awesome
    November 22, 2015
    Google Public Storage Samuel Smith
    Evelyn, & Brittany were curtious. The establishment was very neat. Professional is an understatement.
    November 12, 2015
    Google Public Storage Jeffrey Fernandez
    Tremendous customer service thanks to Ivy. Very sweet and helpful!
    October 28, 2015
    Google Public Storage Laura Sauce
    October 20, 2015
    Google Public Storage yung trub
    It was great very wonderful people very intelligent thanks for the storage god bless
    October 5, 2015
    Google Public Storage Eric montes
    very clean great customer service highly recommended
    October 5, 2015
    Google Public Storage Mary Reynolds
    Great service, avoid the beginning of the month --busy. Its clean and easy freeway access.
    September 30, 2015
    Google Public Storage Annabelle T
    very great customer experience! I walked in once in curiosity about how this storage works and thinking if it will be a good place for my valuables to keep, after talking to Ivy which I believe a newbie trainee,but she explained me everything well and all my inquiries answered. She's such a sweet,very polite and helpful. After talking to her i will definitely get a storage from this place and will surely recommend to anyone.
    September 19, 2015
    Google Public Storage Kelsey Deau
    Brittany was an awesome p.s. representative. She does her job really well.
    September 18, 2015
    Google Public Storage Kris
    All the ladies here are absolutely wonderful. They make my life easier and what I need to do easier. In my book that's Aces. Stop by and visit these Angels if you need storage, and I'm certain they will make it a heavenly experience!
    September 6, 2015
    Google Public Storage Jennifer Zavala
    Great customer service here. I've been to other public storages and the people that work there have all been rude and not helpful at all. Evelyn has been great, really helpful and makes me feel like I don't have to stress as much
    August 16, 2015
    Google Public Storage Brad Huggins
    If you want to see what world class customer service looks like come here! Brittany and Evelyn were very friendly and helpful, making as much of the moving process as seamless as they could! I appreciate it!
    August 16, 2015
    Google Public Storage Lesley Pasley
    I went into this location and found that the staff there was very helpfull and courtesy and helped me with all my needs and suggested the correct amount of supplies I would recommend friends and family to this location.
    August 5, 2015
    Google Public Storage Veronica Acosta
    It was very delightful, and the employees are very kind and helpful. The place is alway clean and cool. Thank you
    August 5, 2015
    Google Public Storage Sergio Hill
    Went in a few days ago to but some materiel for my upcoming move and I must say I've never had better assistant..Brittany and Kim were very helpful and really knew alot..thank you ladies for all your help
    July 11, 2015
    Google Public Storage Shane Triplett
    Great place
    July 10, 2015
    Google Public Storage Deeya LaFleur-Moore
    Friendly staff. Convenient location. Well maintained facility. Reasonable rates.. What more could you ask for? Thanks, Public Storage! :)
    July 10, 2015
    Google Public Storage Joseph Sandoval
    Clean facility and professional employees. Only complaint is the rent increases. Will use again.
    June 16, 2015
    Google Public Storage Bryan Roth
    Was there for 3 weeks. They never told me that they had an accident with the sprinkler system and got all my personal belongings wet. They were really rude and unprofessional as they asked me if I wanted to buy boxes and more tape from them to meet their quota. Then after I moved into a different container, and finally closed out my bill with them, they messed up the system and said I still owed them money. I called them and they stated it was alright and that they would fix it... Nothing was fixed. I got an email a week later stating that I was past due on that same balance, and so I called them and they said "Don't worry, I already spoke to my manager and it has been taken care of..." Three days ago I receive a call from a collecting agency... They stated that I was past due on the public storage payment and now that I owe them... Great, talk about service. All the 5 star reviews on here are lies, most likely posted by their employees... Kimberlee (Location Manager) and her manager Steve Foul (I Probably misspelled their names) are not to be trusted... I am still waiting for a return call to settle this so called debt...
    June 9, 2015
    Google Public Storage Heather Kirksey
    Kim and the other girls are very friendly at this location. They really know how to help you figure out the perfect way to store to save you money and keep your belongings in great condition.
    May 26, 2015
    Google Public Storage Murli Advani
    Girls in the office we're professional and nice
    April 23, 2015
    Google Public Storage Luis Tolos
    Nadine and Kimberlee were amazing! They were extremely fast and friendly. They explained everything to me and my mom. They greeted us with a smile and we left feeling good knowing our stuff was in good hands. I wouldn't store anywhere else I would recommend this public storage to anybody
    March 31, 2015
    Google Public Storage Heart Hernan
    On 3/30/15. My code was cancelled because someone else left trash. Sarah foster punished all customers on this day delaying and upsetting most customers. As it isn't hard enough moving they also punish you over one persons trash... when asked to see the video footage to prove I was the person throwing trash she responded she couldn't do that. When I pay for services I expect to exceed my expectations!!!! All personal at this location have nothing but bad attitude and not enough customer service.....3/31/15 when closing my account they also gave me attitude I'm not sure why these people work here they don't have any customer service!!!!!!! P.s. can hire better people that actually want to work! The place is always dirty and people seem to pee inside this facility gross!
    March 21, 2015
    Google Public Storage Gerardo Salazar
    The girls here were fantastic Kimberlee Nadine and Heather were so friendly and nice. The place is huge and they have a.c which helped out a ton being that it was almost 100 outside. Recommend this spot if your planning on moving especially during summer.
    March 10, 2015
    Google Public Storage Leticia Sanchez
    Every one was very helpful and polite. .. very satisfied...
    February 10, 2015
    Google Public Storage Paola Aguayo
    It was a great experience gave me what I wanted and anticipated my needs very affordable and convinient.
    February 8, 2015
    Google Public Storage Levi McClendon
    Clean and easy!
    January 18, 2015
    Google Public Storage Helga VanDyke SkinCare (ReVitae)
    The customer service here is outstanding!! Im renting my third unit and the staff is so helpful.
    January 8, 2015
    Google Public Storage Phillip Clay
    Very good service good staff very helpful 5 stars
    December 21, 2014
    Google Public Storage Phyllis Atchley
    I feel safe storeing at this particular public storage. Plus. the front desk has the nicest people.
    December 15, 2014
    Google Public Storage Jill Lansford
    Great service.Rene gives the best customer service ever!! Love her!!
    December 9, 2014
    Google Public Storage Keith Price
    i was great and very convienent. great customer service.
    November 19, 2014
    Google Public Storage Gary Khatchoyan
    November 3, 2014
    Google Public Storage Wm Todd (Billiam with a B)
    Pretty much the same as all the other reviews. Fantastic experience, this is my first storage unit and pretty much the bar is set. I may be setting myself up for disappointment if or when i go elsewhere, the staff here are that accommodating and friendly. They helped to make an unpleasant emergency situation a little less unpleasant. The indoor unit I have is great for the price, too. There are times I wish the access hours were a little extended, but that is a minor thing that doesn't even register as a complaint.
    November 1, 2014
    Google Public Storage Kymmberly Warren- Arbiso
    Reserved online (EASY), then went in to do the paperwork with Wonderful Gals there to Help! There was Nadine whom was Super fun, nice/cheerful & helped us Tremendously! She is very knowledgeable & even had some workable tips (times of getting in & out, how to do it certain ways, etc.), for us, to boot! There was another gal that was also helping a bit, after her customer just left, named Kimberlee. Also Very cheerful & helpful, though Nadine did all the work for us! I just had to mention her too! All n All, for going into a storage rental place, I must say this was the Best Experience I've even had! Happy feeling right when you walk in the door & nice open atmosphere. Large facility, well maintained & priced Fair! I Highly recommend not only this place & it amenities, but it employees for being so helpful, easy to work with, fast & Kind! Thank You Gals for all your help & fast work, perfect spot ,etc. Warmest Regards & keep up the Great Job!
    October 3, 2014
    Google Public Storage Heather Goodman
    Very helpful and friendly. Any questions I had they answered with a smile. Awesome experience.
    September 2, 2014
    Public Storage Bob Moore
    This is a terrible company, Do not rent from them. Go somewhere else.
    September 2, 2014
    Google Public Storage Yisbel Jauregui
    I really liked this place storage worked out great & all the girls in the office really made the difference! Ptofesdionsl and friendly
    September 1, 2014
    Google Public Storage Em Solarova
    Great experience! The staff was incredibly nice and helpful. I used one of the smaller units to store my stuff over the summer and got a Memorial Day special discount. When I came in the staff was not only helpful and understanding but kept a great sense of humor as well :). Definitely recommend this place!
    August 17, 2014
    Google Public Storage MikelEdith Lay
    Great customer service at the frount desk. I love the climate control. I will recomend this particular ps to my friends
    August 17, 2014
    Google Public Storage Alexander Reyna
    June 29, 2014
    Google Public Storage Joseph Cattivera
    Easy access, super friendly staff, and AIR CONDITIONING! I cannot stress enough the AC.
    June 27, 2014
    Google Public Storage Daniel Weber
    The property is very clean and well-kept. The manager and the staff are very friendly and helpful. This was the first storage unit I've used and the manager walked me to the storage unit and wanted to make sure the size was OK for my needs and to show me how to operate the locking mechanism. They have push carts that you can check out by giving them your driver's license and that makes transporting your stuff incredibly easy. I'd recommend this location to anyone interested in storing their stuff.
    June 26, 2014
    Public Storage Bren Cook
    June 22, 2014
    Google Public Storage Jesse Valencia
    Great customer service and friendly faces, they were fast and accurate, I'm gonna miss this place
    May 31, 2014
    Google Public Storage Jeff Jennings
    Good experience helpful staff awesome service
    May 30, 2014
    Google Public Storage Ambrose Lee
    Very good service over the years. Employee Leanne was very helpful during checkout. Excellent staff!
    May 30, 2014
    Google Public Storage Jeremy Renken
    The property was clean and very easy to access and the staff was great. I highly recommend if you need good storage.
    May 25, 2014
    Google Public Storage Josh Ortega
    Great customer survice
    May 20, 2014
    Google Public Storage David Pesqueda
    Duh
    May 20, 2014
    Google Public Storage Ricky Contreras
    May 13, 2014
    Google Public Storage Jeromy Saucedo
    May 10, 2014
    Google Public Storage Jeremy Easley
    May 10, 2014
    Google Public Storage Venus Custodio
    Rene & Kim are the best kind & professional!
    May 4, 2014
    Google Public Storage Michael Sanchez
    Was very pleased with service and how clean this Public Storage was. Would highly recommend.
    April 30, 2014
    Google Public Storage cristhian Dominguez
    Kim rene & jason were awrsome thank you
    April 30, 2014
    Google Public Storage Lorrie Arroyos
    Everybody is always so polite n professional. Especially Kim, Jason n of course rene
    April 15, 2014
    Google Public Storage Cleon Colaclides
    Tony,the manager, is a pleasant and agreeable man who has always treated me as a friend, not just as a paying customer. I enjoy dealing with him and from my experience he is ready to listen to his customers' questions and concerns when they arise and to resolve them fairly. It's nice to know my things are safe and that Tony is in charge. He does a great job.
    April 14, 2014
    Google Public Storage Stephanie Rodriguez (Steph)
    Patrick was able to help me as soon as possible. I appreciate all his service. Thank you for being a big help during my move.
    April 1, 2014
    Google Public Storage Leo Xendejas (Mr X)
    I had a positive experience over all at this PS location. The manager Tony was always professional, positive, and very courteous. The location as a whole ran very well and I found all staff members very professional and helpful professionals. I recommend it.
    March 13, 2014
    Google Public Storage Marae Robinson
    I found this place online for $1 first months rent. And so I put my information in and it said they would give us a call I'm the morning. They did call us and set an appointment for that same day at 1. I was very impressed by the professionalism and quickness of our whole experience. Kira was a great helper. Explained everything to us in a great way. We had no worries or concerns because she assured us of all the little details. She was extremely helpful and very kind. I'm glad she was the one that helped us, I feel comfortable leaving my things there thanks to her comfort.
    February 28, 2014
    Google Public Storage PB PB
    Very friendly and helpful staff. Thank you Patrick
    February 18, 2014
    Google Public Storage Tom King
    Tony, Lora and Patrick are all fantastic. They are quick, patient and extremely helpful. I highly recommend using this location for your storage needs.
    February 13, 2014
    Google Public Storage Jackie Cardenas
    Friendly, helpful staff that was stayed late to help me out, and Tony was awesome.
    January 26, 2014
    Google Public Storage Lisa Vasquez
    We found this location online and reserved out unit fast and easy. As soon as we were done Patrick called to confirm our reservation and details. He was very polite and helpful. On our move in day we showed up to complete the reservations and get the unit and Tony helped us and was very polite and helpful and showed us through the location. We have nothing but positive experiences at this location and would definitely recommend it to everyone. It's always clean, well maintained and their hours are good.
    January 18, 2014
    Google Public Storage V. Ahda Sands
    I am in love with Tony and Jason. They were polite, patient and continued to treat me very well even AFTER I became a tenant. Tony has a marvelous sense of humor and I enjoy every encounter we have. I must warn you that Public Storage's policies are NOT good. The 50% internet special discount on the first month's rent was NOT honored. The facility said only NEW customers are entitled to the 50% discount promised on the internet. I already have two Public Storage units in other locations. Despite the "sticker shock" the staff was WONDERFUL and I actually LOVE going to see the staff in the office. I DID get the other 15% internet discount on the unit and I received other HUGE benefits which I will not mention in this message.
    January 7, 2014
    Google Public Storage Benjamin Loo
    Excellent service by Tony, Jason and Patrick. Very helpful and easy to deal with. Thank you very muck Y. Kato
    January 5, 2014
    Google Public Storage Xerophious Nakushimo
    Staff was helpful, honest and friendly(especially management). Detailed. Very clean, well organized and has good security. Would definitely recommend this location.
    December 21, 2013
    Google Public Storage David Reimer
    I met with Patrick at Public Storage this afternoon to rent a storage unit. He was quick and concise in what needed to be done but also took the time to answer all of my questions.
    December 8, 2013
    Google Public Storage MK Usher
    After I found this Public Storage location online, I stopped in to get more information. Kira was behind the counter and she impressed me with her great customer service! She was helpful and kind and patiently answered all of my questions. We made arrangements for the following Wednesday to do all the paperwork. Then on Friday, Kira called me to say she would not be working on Wednesday and wanted to let me know. Who does that? Who makes a call like that? Well, Kira does. So, Kira and I made arrangements for the next day when she was in the office. She made the paperwork process simple and easy. And Kira even went back up to my unit with me to make sure I could find it and to help me put in my new lock. This Public Storage facility is highly recommended! Ask for Kira!
    December 3, 2013
    Google Public Storage Mike Merryman
    I'd give Tony 10 stars if I could. Great service, Friendly and funny. He made me laugh. Nice Guy. Gave me a top line tour from start to finish (signing the paperwork). Highly recommend this place.
    November 25, 2013
    Google Public Storage Nathan Davis
    Experience was easy to get the storage unit and to close out the storage unit. Access to the Unit was easy and felt safe. If I need another storage unit I will go back to them!!
    November 13, 2013
    Google Public Storage Robbynn Green
    Tony and Patrick both very knowledgeable and helpful. Follow up has been great. Only downside (aside from fact Patrick doesn't like Disneyland) is that we tried express check in via the website and it didn't work. Other than that, all has been good.
    October 23, 2013
    Google Public Storage Sarah D
    Great Staff Tony and Patrick made a normally boring process that no one wants to do into a fast, fun experience. I've never gotten a storage unit so quickly. I would def. go back there the next time I need to get a storage unit. AAAAAA+++++++ guys
    October 16, 2013
    Google Public Storage Mary Royalty
    Tony has excellent customer service! I was $3 short on my monthly storage payment and instead of giving me a late fee, he let me pay him in cash the next time I saw him because I was out of town. It's incredible that I got a personal call instead of a recording.
    October 7, 2013
    Google Public Storage G. Calbitaza
    The place is conveniently located off the freeway. Easy to locate. Very clean, well lit, safe. The manager was very informative and helpful. Great place. I researched other locations and this place had the best price for the unit that I got.
    October 5, 2013
    Google Public Storage Julie Henry
    The facility is clean, well lighted and maintained with a staff of extremely polite professionals. The process of securing my storage unit went smoothly. I highly recommend this location. I reserved a unit online so I received an extra discount upon renting my unit. That's the way to go.
    September 29, 2013
    Google Public Storage Tim Guzowski
    From start to finish, everything went smoothly from the checking in process to checking out. Everyone is very nice and never had any issues. The only thing I could complain about is being charged for an over-priced lock before they would sign over the storage unit. Just make sure you have your own lock before.
    September 29, 2013
    Google Public Storage Sean Johnson
    I can't began to share how pleased I was to get very much needed assistance from the workers at this storage facility. Tony, in particular was very instrumental in helping me through a series of unfortunate events, none of which could be predicted. I'm extremely impressed and would recommend this facility to all that are in need of a clean,friendly and supportive storage environment.
    February 19, 2013
    Google Public Storage Michael Woods
    I have never been treated so badly by a company in all my life. I don't know if it is a regional thing or if policies have changed since last I did business with Public Storage, but the way they do business is borderline criminal. Even after choosing to leave Public Storage for one of their competitors, I'm still having to deal with these jerks. I paid my rent in full before vacating the unit and did so on time. Yet for some reason I received a letter informing me that they sent me to collections. I never received a phone call from anyone concerning any outstanding payment (which does not exist). But now I have to waste more hours of my life to fight a $40 charge that they have no business charging me. WTF!?!? If you find yourself in need of a storage unit, do yourself a favor and go elsewhere.
    July 30, 2012
    Google Public Storage Donjon Baclig
    TERRIBLE. They tell you its going to cost X dollars plus some tax, then when you get there, they double the cost they told you over the phone.