Public Storage Self-Storage Units at 965 Felipe Ave, San Jose, CA

Tiffany is awesome she helped me out a lot and was very nice

Muy práctico poner mis tiliches ahí. Solo que el personal no verifica los elevadores y los mismos clientes no tienen la consciencia de dejar las cosas en su lugar Muy mal punto es, que no podamos entrar después de las 6 pm (son cosas que no necesitamos diario, pero que podemos necesitar de emergencia) y resulta que no podemos sacarlas pues cierran a esa hora. Podría extender el horario mínimo de 6am a 10pm?

Ruby es buena persona y me ayudo mucho Gracias

Seamless process to rent and easy gate access through your phone. Tiffany is a nice and responsive rep.

Tiffany was super helpful, kind and professional ❤️

Really appreciate the customer service skills and professionalality of Mary and Tiffany, front desk receptionists. They always had a smile while i was there picking their brains; both ladies were very informed on all topics that I asked. Amazing customer service 👏 👌

I had excellent experience with Ruby

Ruby la mejor

I went here with my dad and spoke with Tiffany, one of the service reps there and she was nothing short of amazing. She was very kind and attentive and answered all our questions since we are new to storage renting. She also gave us a walkthrough and showed us around. The next day, we decided to change the unit from inside to the one outside. I called in ahead and this time spoke with an equally awesome service rep there named Mary, and said she’ll work with us to find a solution since I wanted to keep the promotional deal and hoping it would transfer over. We stopped by the reception area again later in the day and this time both Mary and Tiffany were available. They went out of their way to accommodate us and were able to find us an even better rate. The experience overall was a 5/5. Will definitely recommend this storage place. Thank you so much!

Malisimo aparte que ya subieron la renta como si fueran storages de la reina Isabel, se pasan con los precios , exageran ya diría yo y aparte muy sucio de el personal no tengo nada que decir por que nunca se ve ninguno una vez hace años les dijimos que la luz se fundió cambiamos el foco y nos dijeron que es el cable y ellos nunca tiene. Tiempo pero si son buenos para cobrar ...

Quick and easy service and Tiffany was great help! Got everything sorted immediately, thanks

Staff was very helpful getting the right size unit & price

Mary Tiffany Kris and shelena are great thank you so much for great service!

Mary is such an amazing soul! She made this entire process so efficient, personable, and stress free. My husband and I were going through a tough time for housing and Mary truly made our worries go way the moment we stepped in. She gave an entire tour of the premises and made us feel extremely comfortable. Thank you so very much, Mary!! Please don’t leave this place! I highly recommend this location though the outside looks very sketch I feel safe knowing my husband and I are in good hands. Tiffany is also great! They need a raise!!

Wow! Mary, hands down is incredible! Mary made the process of getting a storage easy peasy! I will always recommend this location to friends, family, and strangers as her customer service and intelligence was impeccable. Tiffany was also very kind! I love this location!! Keep it up girls!

Mary Tiffany and Shelena are great help! Thank you for a great move in.

Mary is very big help and understanding and good customer service at public storage I would advice that she gets a big promotion

I was trying to find the right storage for our needs. Lots of choices made it very confusing and also there’s so many locations. A friend had rented at this location earlier and recommended this place. Especially because he had good experience with the staff here. Based on my interaction with the onsite staff, I would like to point out two employees who really took care of us well. We finally enrolled online, but it was mainly because of Mary and Tiffany that we chose to rent storage here. They’re amazing and have been so helpful!

Had a wonderful experience with a very lovely young lady named Mary

Great customer service Tiffany was very helpful and polite she made sure I was informed on everything I needed thank you so much

The young Lady at the front desk is very attractive and makes things happen! Thank you so much Tiffany.😊

The crew at Felipe is great I appreciate them working hard to fix the elevator especially. Thank you Mary, shalena, Tiffany and Dan!!!

Tiffany did a great job with getting us set up with our storage. 5/5 effective communication

Shelena showed me a unit and was very helpful with all my needs and questions... Great Costumer Service! She is very great at her job. Took her time to help me and assist her coworker with information he didn't know. Deserves a promotion!!

. I want to thank Mary for her professional attitude and for her help. Perfect customer service. Very helpful.

This was a phenomenal experience. I want to especially thank Mary who was working in the office there. Mary did everything possible to make my experience as seem-less, easy, and comfortable as possible. With such amazing employees, I can’t recommend bringing your storage business here. If you get the pleasure of working with Mary, get ready for the best storage experience of your life. She was kind, patient, understanding, and knew exactly how to solve every issue that came up without any problems. Thank you!

So-so

My Experience at public storage awesome and also runs a tight ship here and know my stuff are save here at this location thank you mark

Fast & Friendly set up :)

No longer needed my storage unit and both Mary and Shelena were extremely helpful! Would definitely recommend Public storage because of their hospitality. Thank you!

Great

Thank you for your help Mary.

Servisio mui bueno maria moya

I want to say Mary and shelena have very good customer service I was a little scared to come in due to me not speaking English and I walked in and the property manager Mary spoke Spanish and they had excellent customer service

Mary and Shelena awesome customer service took us to the space and showed us around the property and welcomed me to stay

Great staff and a lot of empty storage spots still. The driveways make it easy to access the stalls and there is a good move in deal for the first month.

Excellent customer service

I went in the other day just to get a quote and the lady at the front desk Mary made my experience so easy. She took the time to answer all my questions and was able to help me find a unit that fits my budget. Excellent customer service.

I went in to make a payment and like always it was a pleasure having Mary helping me out.

Staff is fantastic! They are very helpful and considerate during busy times and during construction activities taking place!

toteana was very competant anr helpful. she always says hi to me and it makes my day.

Toteana was great. Amazing

Toteana es profesional y feliz. Buen servicio.

Toteana helped me with my payment and helped me with a lock cut. She saved me hard-core money.

Lady is funny in front desk!!

The storage unit was secured and always clean. I never had any issues or the need to feel worried having my stuff at this storage facility.

Stopped by to get prices on storages. Toteana was very helpful and her bubbly personality is refreshing as you don’t see it now days. She seems to really know a lot about her property! AMAZING customer service! 100% RECOMMEND!

The property manager Mary is very helpful and knowledgeable! Great service thank you

I came in the other day not really knowing what size unit I needed and really what direction that I needed to go in. The lady in the office Toteana walked me through a few different size options and ended up helping me get the average size unit. She made sure that I downloaded the App so I could open the gate and the elevator with such ease. I don't really write reviews but Toteana's service and knowledge was just so refreshing and top tier so I had to share.

Excellent service, Mary, the property manager, was very polite and eager to help

If yall want a cheap space and great customer service hit up this location. Toteanaa is easy going and communicates the process very well. Don't just come here because of the prices come because Toteanna is the best.

I am moving to San Jose and needed a safe a secure place for my belongings and I happen to have this place recommended to me by a good friend. I went in and the lovely lady behind the desk Mary was so friendly and made my move so easy.

Love my public storage. Very good prices.

Went in today to check out a new storage unit and was helped by Angelica. Not only did she walk with me herslef to show me the storage unit but she also took the time to discuss with me the best possible next step for me since i already had an existing unit but was upgrading and gave me a few choices and options without pressuring me with a sales pitch. She was, kind, courteous and very professional and answered every single one of my questions (even the dumb ones) and concerns. She also had a positive attitude and a great sense of humor. She also handled a rude, persistently interrupting customer while helping me with a cool, collected grace. Thank you Angelica for making my experience a great one. Definetly left with a smile. Angelica is a credit to Public Storage and recommend her with your future dealings.

WARNING!!!! WARNING!!!! DO NOT RENT A SPACE HERE! It may be tempting because their rates get pretty low, BUT there is a reason!!!! SOMEONE WORKING HERE HAS SKETCHY CONNECTIONS! YOU WILL GET ROBBED! This place is not only near a homeless encampment, it is also extremely unsafe. I rented a small unit here for a year and had no problems except for the surrounding area. Not only are there always nails in the road inside the property - but there are always sketchy people coming in and out. I’ve watched on multiple occasions someone come in without putting in their code. When I was robbed, they didn’t even provide video proof. Saying they can’t tell who goes in and out. Like seriously? What about looking in the camera near the entrance to my space? I know the exact week it happened cause I was there regularly. It makes me believe they are in on it, or their cameras don’t work. What also makes me believe this company is in on it: 1. I got robbed the week I moved from a small unit to a big unit. 2. They removed the lock that wasn’t mine while I wasn’t there. Totally illegal!!! So when I went to the insurance they didn’t have proof of the forced entry and denied my claim. I lost over $10,000 of my belongings, medical items, my designer clothes/purses and personal photos/works that belonged to my kid. Not only that, but the insurance they give you is $5,000 CAP! I AM WARNING YOU NOW! You will REGRET renting here. When I spoke to the police they said this place has a HIGH robbery rate. I SWEAR GOING SOMEWHERE ELSE WILL SAVE YOU SO MUCH STRESS AND MONEY. It’s worth paying that little extra for the security.

Angelica help today great personality!!

The property is very clean even though you pass through a homeless encampment . Toteana has superior customer service.

Great customer service for Mary

Mary the Manager at the storage really went out of her way to help me find a easy to access space.

将立刻. nice place

Toteana 舍helpful爱你的那么it easy for濹

Short business hours and rude onsite management

Property needs more carts. Literally never any carts but Toteana goes out of her way to look for carts and make sure her customers are 100% happy. Can’t ask for much more; someone who literally goes above and beyond!

Toteana is by far freaking fantastic. Helpful, kind, patient, and knowledgeable. The world needs more employees like her, seriously.

Glad to find a public storage that can speak Spanish Mary was very helpful and made our experience fast and easy

Toteana truly cares about her customers. She helped me with trouble shooting my app.

Toteana referred me to the Campbell public storage. She helped me out through a rough move. Thank you for your kindness dear!

Property is clean and well maintained. Toteana helped me find a unit within a good price and asked all the right questions. 👌🏽 service was A1!

Love this place!! I was helped by Mary through my whole process and she made it so easy and painless I was super happy. I got a great deal and a great unit. Thanks Public Storage!!

If I could give it a no stars I would this Storage place is shady don’t ever use this storage place my friend moved all his stuff into a huge storage almost 100,000 dollars worth of tools all stolen they had security footage and refused to share with my friend and the police. I believe they had something to do with it. They did not even contact my friend when he came into town to pick up some stuff is when he realized every single thing was gone he had jewelry, everything you name it gone.

Awesome customer service

Linda helped me a lot in looking for my store very kind and helpful

Linda es la persona que nos atendió en este lugar y fue una persona muy agradable y nos ayudo mucho con la información. Muchas gracias

This review is for the 965 Felipe Location not 925 Felipe Ave. I read the reviews on Google and expected a great safe storage at this location. Unfortunately I did not read the yelp review. I rented this place from December 2021 and just today 2/26 my lock mysteriously disappeared. In it's place is a different lock. I contacted the manager and she was confirmed PS did not change my lock. So, essentially my storage was ransacked. There are numerous complaints on the yelp page similar to mine, so it's a common issue. Please be forewarned about storing things here.

Toteana helped find both locations to make my payment: very helpful 😏

I came in looking for prices for a new space. My current location is too far away and I need to reocate to a closet place. Toteana explained all sizing and prices in full detail. I plan to relocate in the next month if I get some help. She was so nice to me and that means a lot. See you in a few months Toteana !!

Mary and shelena had great customer service and very helpful to have a Spanish speaker to help me

Toteana! Just awesome!

Toteana was helpful in finding me a storage unit within my price range. She asked me about price ranges and locations I wanted to be at. She talked security and safety which was very helpful.

Toteana was a breath of fresh air. She helped me find a locker that fit my stuff and had me in and out in a jiffy.

I went to this location because I was experiencing some troubles with the online portal. Worked with Mathew and he ended up able to get my unit upgraded into a downstairs unit without extra hassle of creating dupicate accounts or any troubles! thanks again!

Great service, thank you Matt and Linda for taking care of my issue, even though I got water damage and was very upset they helped me thru the process and made it very pleasant, I’ll deff return again thanks to them Alone.

Linda and Matt were excellent! I wanted to down size and they found the perfect unit & right in my budget!! Super accommodating with my my indecisiveness but we’re super patient w me nd answered all my questions. Very knowledgeable and super sweet:) great staff

Linda and Matt were very helpful

Linda help me out, amazing storage.

Interpersonal skills office is nice Linda. Fuera

Great service from Matt! Very helpful.

Linda help me a lot really really good custumer service service

Linda was such a great help she went the extra mile to make sure I was able to get the best deal and she was very helpful she was great

Everything in our unit was stolen. In the hallway you can still see the remnants of broken locks. Your valuables will not be safe here.

I opened a new store storage unit today and I dealt with Matt.Excellent customer service skills .Easy to understand and quick service .Thanks Matt for helping me today !

Matt took care of us today , he is super helpful and friendly. Great experience.

Kris and Marry

Always clean ,courteous and attentive. LOVE THIS PLACE ❤

Very rude employees,very dirty, and unsafe,alot of vandalism and breaking in stealing storages....I don't re

Shelena was very helpful and had great customer service

Shelena was very helpful. Very good worker she was the best and conversation was great’!!

Shelena has very good costumer service. She made my move in a lot easier.

Great 👍 Shirley and Mary

Yes I come here whit a big problem I need to get a unit in the last minute and Matt took me in rite away and was very very helpful he took the time to make fell important and explained all the steps and options I got he was very respectful and helpful I hope all employees at public storage were like Matt I be a renter for lint time to come

Shelena really helped me to get a unit her personality was amazing I really recommend coming to this location

The service here especially from Mary has been the most helpful and kind person with alot of patience towards me myself that do'snt like going to storage I have no patience and Marys smile make my storage experience more smoothly.

Recently I had an issue with my storage unit. Public Storage manager listen to my problem and put me in a unit where I was more comfortable and my items were safe. I appreciate the staff at this public storage location.

Shellena had really good cusomer service and was very helpful I highly reommend this location when storing your things

I went in to ask some questions, and the girl working in front her name is shelena, she was nice and sweet to me! Such good customer service I highly recommend.

Estoy muy agradecida con Maria muy profesional recomiendo encarecidamente cuidan y protegen nuestras cosas

I really enjoyed my time at Public Storage. Every thing was simple and easy, big shoutout to Matt for his hospitality and customer service!! I recommend coming here if you want such a welcoming, fast and easy service!!

Went in to rent a unit and Mary was very helpful and very friendly

Mark was great and very helpful 👍

Great service, friendly to all customers , clean facility, thank you Keoni

Had unit here for less than a year and I'm already planning on taking my business elsewhere. I can't wait to put this place in my rear view mirror.

Went in looking for a unit for the next month and the ladies in there were very helpful I recommend this location to others

Good people

Keoni and Mary were helpful, kind and fast in getting me a unit. They explained how the property is secured and I feel good about booking a unit with Public Storage. Thanks for great customer service ladies :)

Mary has been very helpful in finding the best space for me. She was very friendly and knowledgable.

Safe place to keep your stuff. Very helpful staff. Keoni is not only a friendly face, but one of the most helpful people I've ever met.

Keoni was very helpful! Great Customer Service !

Keoni is such a superstar ! She went out of the way to make sure I had everything I needed and went out of the way to help me pack some things in my storage. I am very pleased !

Shout out keoni great customer service 💯💯

First of all, Let me start by saying the manager Keoni has outstanding customer service, she greeted me with a huge smile that I can see through her mask, and she made me feel so comfortable and understanding of the rental agreement. I'm glad I decided to rent here. Thank you Keoni!

The young lady Keona is very professional and at the same time her personality is one of a kind, charismatic, and refreshing.

Love this public storage location !! Keoni is so helpful and kind !

The manager Keoni has great customer service. She always reassures us that she’s here to help us if we have any questions or concerns. She lets us know that if she’s not in the office that she is only on the property doing her lock check and cleaning or next door to the other property. I like that.

Keoni has great customer service and is very helpful. Ask for Keoni if you need anything.

I want to give a shout out to an employee who works there, Keoni! She is so sweet and is such a great worker. She was so helpful in assisting me with renting an unit.

Keoni was extremely helpful and informative. She gave me a tour and made sure I fully understood all of the expectations of renting a unit and was extremely professional. She also helped me with setting up my account and app.

All of our stuff was stolen. Same thing happened to the unit next to ours. Police said there is a theft here every other week. Management was extremely non-cooperative and irresponsive after they knew about the incident. Its highly likely that management is involved in these incidents because they were not at all surprised about the break-ins as if its day-to-day business. While renting the unit, I explicitly asked Mary if this property is safe. She didn't mention anything about past robberies and instead lied by saying that property manager lives on the property to ensure safety. Later on we figured out that she is herself the property manager and nobody stays on the property after 6. Please don't use this facility if you want your things back!!

Our unit was robbed and all of our stuff was stolen. We went to take our things and the locks were changed. We have to wait one whole day to get into our unit, only to discover that all of our things are gone. Same thing happened to the unit next to us. It turns out there have been 23 robberies in last 6 months. Management is very reluctant to help in any way, it looks like a routine for them. It looks like a scam to us where management is also involved. Please don’t fall for this trap.

It was a great experience, very quick and professional. The manager Keoni was be very helpful and informative. Definitely recommend!

Keoni was very helpful and provide by far a great experience for my first time renting a storage.

Julia was super helpful, knowledgeable and very enthusiastic explaining the details of storage rental to me. She offered up helpful facts that I would have never known to ask about. She made what could have been a very stressful experience into a pleasant and easy going event. So grateful to have crossed paths with her at this location

Great rates and Teresa and team made it super easy to sign up for our storage space. Thank you all!!! UPDATE: The low rate started rising after six months, and someone broke into our unit and stole an expensive massage chair. At the time there was a large homeless encampment next to the property, along the highway. Staff told us we should have purchased a "theft-resistant" lock, which we then did. This advice would have been more useful when we first rented the storage unit. We are no longer customers of Public Storage.

Mary and Keoni helped me so much i am in a very bad money situation and they helped me with my payments. I was able to get my babies stuff out with there help. I really appreciate it so dam much.

Excellent customer service! Thank you Keoni!

When I came to this Public Storage location...Keoni just was the most kindest, professional, knowledgeable, and mindful Manager I've dealt with in a long time. Not only did she find me the perfect storage size but, she also kept in mind my budget. I would recommend anybody and everybody to this location thanks to Keoni! 🌟🌟🌟🌟🌟

Always helpful. Great customer service

Staff is great! Customer service is amazing. Property looks good. Thank you ladies for your help

Están grandes y baratos

Thank you Keoni your were so helpful and very nice to me and my brother while we were doing are paperwork to move in .

Great service, thank you Mary

Great customer service!!!

🤗My experience at 20144 was fantastic. Very helpful friendly service. I will recommend this location to friends and family 👍

So glad I chose this storage location. Very friendly and answered all my questions that I had. Mary and phantasya were there to help me out and give me great customer service.

Let me just start off by saying I've had a good amount of bad experiences at other storage companies. The manager Keoni, had completely changed that after today. She was very enthusiastic and welcoming from the moment I called and when I arrived for my unit. Her upbeat attitude and friendly smile (under the mask) made me feel more comfortable with my choice. All my questions were answered, and she was able to help me with a price that worked for my needs. She exuded outstanding customer service and it felt genuine, and I loved that. It's rare these days.

Keyoni is always helpful . And very polite whenever I need or have a question.

I love this place! Mary was so helpful, and I definatly recommend this place to other people.

Helped last minute make ends meet last minute and also made my day. We were stuck and she came to our rescuer with dry, clean and well cared for units in a safe gated storage facility. A true blessing in disguise though is how kind, caring the staff are at this location ensuring all my needs were met - and then some. Special shout out to - Mary - she is an Angel with the promos! Thanks so much for everything!

Clean facility. Location is kind of hidden but it adds to the calm

Mary and Fantasia are absolutely one of the best teams I’ve worked with through Public Storage! Over the top customer service, and definitely would recommend to any family or friend who is in need of storage!

Mary is the BOMB.COM. Two hands down the best PS to rent from in San Jose!!!!

Kioni helped us with everything we need. Her customer service is outstanding. Her energy is that of someone that could make someone who is having a bad day smile and forget about everything else. Thank you so much For the service provided here!

Always great service Keoni always has a smile and remembers me by name

The manager was really helpful. And the facility was one of the nicer ones. I absolutely recommend this Public Storage.

Keoni Is a very nice AND friendly! I love this person and she Is why i love this place. She Is responsible AND the place Is clean AND nice!

Went in with already a horrible day... I had lost someone close and needed to figure out how to get their stuff in storage I ended up speaking with a member of staff her name is keoni I believe and she was brilliant! She was kind and patient and very understanding She showed me my options helped me figure things out and what my best next steps would be! Thanks to her a very painful process was made quick easy and made my day! I'm truly grateful!

Great customer service. Maria is the property manager. Maria and Thalia were very helpful answered all the questions and helped us with the process.

Keoni was super respectful she helped me find exactly what I was looking for , I would definitely recommend her for any storage needs. When I was looking for other storages nobody was as helpful and professional as she was . I appreciate everything she did for me I definitely recommend her services and appreciate everything she did for me

Stagf is really nice always see mary who is willing to help when i have issues with account. The facility is safe and secure. Clean spot. Locked in a great rate by booking online. My only gripe is that they arent open late since im always forgeting something before commuting home but i guess thats my own peoblem ha

Amazing

Public storage is always a great place

I LOVE VISITING THE LADIES HERE AT PUBLIC STORAGE! THEY ARE ALWAYS THE BEST HERE. I LOVE MARY AND PHANTASYA. THANK YOU FOR GIVING ME A GOOD TIME EVERY TIME I VISIT MY STORAGE SPACE. ESPECIALLY DURING THESE TIMES OF NEED.

Well kept clean and she bring a lot of help he's great property manager every time I have questions I can answer appreciate a play settings

I was greeted when I walked in and everyone was very nice and answered all my questions. Definitely recommend coming here if you need to get a storage unit.

Very clean and friendly staff. Mary was very helpful

I would like to thank Keoni and Mary for their fantastic service I greatly appreciate them for helping me get my storage, as I will be moving, thank you for showing me Multiple units till it fit my Needs thank you. Would recommend anyone to choose public storage.

I was helped out by Keoni. She was super attentive and helpful. She answered all my questions and was also super friendly. I felt like she went out of her way for me. I love to see this type of customer service.

KEONI IS AWESOME!!!!! She always exceeds my expectations in her role there at Public Storage, she is cool headed and in control. She is very aware of job duties and seams comfortable in her role. She always has a smile on her face and is super friendly.

I struggled with trying to find a storage place, comparing rates, locations & etc. it’s always been the run around with other places. When I say Mary & Keoni were the very BEST! They were very kind, answered all my questions.

I normally don't do reviews but i appreciate the patience and time i received. I was skeptical on a unit just due to the prices and fees and what not but the young lady Keoni who took her time to explain thoroughly helped me chose the right way to go. Dont let the location fool you. Public storage has some good skilled people here to help out.

This place has an outrageous number of burglaries. Jut check out the police reports of the local police precinct or crimemapping.com (which I found on the police website itself). Also don't forget to look up their "orange door" insurance plan in the news, they basically don't pay out most cases of burglary.

The manager Julia is absolutely amazing. Very professional and pleasant.

Keoni is amazing!!!! She help my family and I with great information, encouraging words and the best pricing. Go see her you won’t regret it.

I had so much help from Mary today she helped show us to the unit and where all the dollys where very professional was eager to help very polite excellent customer service. By far the best attitude I’ve seen helped with all the millions of questions we had thank you so much

I have to take a minute to recognize this location and Mary for their exceptional service. Mary went out of her way to buy me some time to get my late payment in, (totally kept slipping my mind), so that "The Man" wouldn't cut off my lock which would of resulted in money out of my pocket . Come in and get a great rate with exceptional service at this helpful and friendly location. Ask for Mary, she'll take care of you. Thanks again!

Good rates but the area is pretty sketchy.

Good job

Its clean the only problem no patrking

I went to Public Storage for a fast move a few day’s ago and I got exactly what I was looking for! Great Customer Service by Mary, Super nice! She explained everything in details and made our move super smooth! If your looking for a good storage I definitely recommend this location, they have carts to help you move larger boxes and drawers. I’m one satisfied customer!

In hard times like these. Its great to run into people as patient and knowledgeable as staff member Mary. Thank you Mary

I went in to rent a unit for the first time, me and my wife were greeted by the facility manager Julia. Julia was very knowledgeable on which units were available and she made the process super easy and quick. Although the facility itself is not in the best area of town her knowledge, service and presentation of the facility make up for it. If you care about service and interior presentation, this is the place for you.

Julia was very helpful with great customer service.

I went to my storage and forgot my gate code Mary was so nice as always and even helped me close my storage since I wasn't able to do so. I'm always greeted with a smile.Mary is great at reminding me about my payment. We are always welcomed and I recommend this place to EVERYONE!!!😁

I went in to get a quote on a 10 by 15 storage.The person who helped me was very knowledgable and had patience with me answering all my questions. I appreciated all her help.Marie was her name

I stop by to inquire about a space and the lady name Mary was very helpful and answered all my questions I was very satisfied, Thanks Mary.

I went in to ask about a 10×30 the person I spoke to was Mary she gave me all the information I needed she was very helpful and knowledgeable.

I was very Happy with Mary she was very helpful.

The customer service at the San felipe office is outstanding they were very helpful and were able to answer all the questions I had also instead of getting me into a storage unit I did not need they found one that was perfect I will definitely be renting with them for a long time 10 stars to the manager at that office keep up the good work...

Outstanding customer service!

Julia was very helpful with great customer service.

The staff at this location was very helpful. I had the pleasure of encountering Rachel and Julia and Julia assisted me and she was THE ABSOLUTE BEST!!! Julia is very knowledgeable and answered all my questions and made me feel very comfortable with the choices of this storage facility.

This location is great! When I arrived I communicated with Julia Stewart. She was very knowledgeable and greeted me with a smile. Her customer service is definitely five stars and I would recommend this location to my friends and family.

Julia has great customer service and she is really quick with the rental process.

Julia is awesome great customer service.

I Must Be Honest. Upon Arriving At This Property I Was Leary Because Of The Homeless Population, Leading Up To The Facility. {no fault of public storage} Once I Entered The Office, Miss Julia Was Very Helpful With A Welcoming Smile. Very Attentive To My Needs When It Came To Selecting A Storage Unit And She Was Professional Throughout The Process. Outstanding Customer Service Etiquette. I Must Applaud Her For A Job Well Done. I'm Satisfied With My Unit And The Grounds Are Well Kept. {smiley face goes here}

I had a great experience with Kalani & Julia while purchasing moving supplies from this location. These two ladies were very helpful. I could tell that they were smiling and happy behind their masks. Happy people make happy customers. I will be back.

Best place to store items and the staff especially Julia and Keoni they kept me laughing and smiling so please don’t let the area fool you they keep the vagabonds out and they make it feel so secure so please try them out and do like you mother said and don’t judge a book by it’s cover

Great customer service!!!

Mary provided me with great customer service over the years. I always recommend this storage location to family and friends.

On my visit to public store Julia help .very nice and friendly person good service I was glad she help us thank you Julia .

For the price the facility is solid! Sure it's in a so so neighborhood but who cares as long as the facility is maintained by compatent staff and they do, especially a young lady named Rachael who works the front desk. I'm not at that place anymore because she went to extra miles for me. She spent15 to 20 minutes trying to find a better storage unit which she did, right next door! With a slight increase in rent. I'm so happy I don't have to climb those stairs anymore with heavy tools. She saved back!!! Lol. Anyway, it was very refreshing to see someone helping you for your best interest. Like family. 👍

I wish to thank Mary, who handled my issue with courtesy, professionalism, and swiftness.

Mary on staff was extremely helpful, knowledgeable and efficient in processing my application and payment - which included a promotional discount ! Mary was very courteous, and knowledgeable - responding to all my inquiries regarding use of the facilities including authorized access to others, insurance, and payments.

Thanks to Julia. And keomi for so kind

Buen precio y buen trato!!!

Excelent

Julia was very helpful. I need my lock cut it was emergency and she made it happen. Great Customer Service and I will recommend this property to everyone.

Quick and easy in and out service.👍

Julia was very helpful great customer service

The customer service here was fast and efficient and professional

When I arrived at the location to store some other belongings, there were no pushcarts available; not enough at location to provide adequate customer assistance. The staff there are nice and did finally look throughout the property for any available pushcarts, and there was one brought over from the other adjacent property. I did appreciate that. The route that you need to take to arrive at the location is very dirty and seedy; seems very dangerous to pass that part of Felipe to arrive at the gate. It would be so nice to be able to have an alternate street or way to get into the property without passing through such a dirty, unsanitary street.

Muy bien solo de repente te asen sentir incómodo el personal de ayi porque andan tras de ti como si fueras a robar

Muy bien q me atendiron llege y cuando llege me atendieron de lo mejor lo recomiendo al 100%

Is there auctions here?

What is Kevin number the district manager number

The management is friendly and nice. Storage is very organized

Mary was very helpful, she did a great job on helping me find cheaper prices. Do not hesitate to reach out if you’re looking for great deals.

the lady that worked here, her name is Mary, she was very helpful, and she forsure gave great customer service

Best customer service you could hope for, they were more than happy to answer all my questions and show me several different units, all of that with a smile on their faces (under their masks lol). Ask for Keoni and Julia if you want to be helped in style! :)

Great service, Julia helped us out with everything we needed. Fast and easy service

Juila thank you for always being professional but hekka wished the gate access would still open for me right now. I definitely could you a jacket from my storage rn 😁 lol

Julia is very helpful great customer service

The staff there is so amazing very caring they care about helping the customer !!Thank You Julia for your amazing staff

Mary was such a huge help finding what I needed

Like always Mary was so helpful when I went in and did my payment

Mary was so helpful when I went to look at storage spaces it was a pleasure meeting and getting to know the property

Best service at this location 00513

Friendly and funny. Enjoyed the experience!

Everytime I visit this location im always greeted with a friendly smile by Mary. She is always helpful and makes each visit easy. I appreciate her customer service skills.

Came in earlier in the day and was immediately greeted by Keoni and helped by chris and Julia. Everyone was very friendly and knowledgable. Better experience here than most other PS

Julia was very helpful with Great Customer Service!

Julia is the manager and is so helpful. Very attentive to the needs of the tenants. Whenever I have a concern or question, she follows up in a very timely manner. The facility is kept clean. Thank you.

Julia is very helpful and went above and beyond to provide excellent customer service😊

A really great place to store your stuff. It's hidden out of the way underneath Highway ramp to another Highway

Perfecto servicio, thanks to Mary for helping with my storage needs!

Julia was very helpful.Great Customer Service.

Julia,Melanie,and Marquez are the most friendliest employee at PS. There very funny and humble and made our experienc here so much funner.. excellent customer service okkrr

Julia was very helpful with Great Customer Service!

Julia is awesome! Great Customer Service and very helpful!

Nice people in the front office. Facilities are kept in good shape. Area around the storage... not so great lol

Mary and Justine were very helpful to me upon move in. Thanks to you.

Staff are helpful all the time and always with a smile.

Excelente servicio y muy amable,? Peter la persona que me atendió 100 % recomiendo este lugar.

Julia is a good manager and help me a lot. She is the best

I am a tenant at this property for a little over a year and today I just had to take the time out of my day to show my appreciation for the kind Lady at the front desk. HER NAME IS MARY. She is always so very helpful to me every time I have had to come to the office. She is so friendly and always gives me a good laugh. She's the best!!

Julia is very helpful with Great Customer Service.

KRIS AND JULIA ARE VERY HELPFUL. GREAT CUSTOMER SERVICE!

Julia was very helpful with great customer service.

I would just like to say thank you to the staff at public storage for taking away my headache of not knowing where I was going to store my valuables where they would be safe I can trust at public storage will do their job and keep things well secured thank you Julia.

Julia helped me go through the check in process smoothly and effortlessly. Will definitely recommend any friends or family to come to this Public Storage because of her amazing customer service and overall hospitality.

Julia is helpful. Great Customer Service!

Customer service here at this public storage is awesome, Teresa is very helpful and attentive to our storaging needs

Teresa was helpful and available when I needed it and a wonderful person

thanks Teresa you are such a nice lady. very helpful. thank you

Thanks Teresa for all your help with my rental..

Is there any help available for the disabled, Senior Citizen like picking up the items and delivery it to the storage?

Hello ANYONE TO WORK !!!!!!

My first time using unit. Thanks for a wonderful Shirley, appreciate all your help!

Shirley was very helpful.

Julia was absolutely wonderful, she’s so friendly and informative. As soon as I walked into the office she made me feel welcomed and comfortable. She showed me around and gave me all the info I needed, helped me qet a storage very quickly. Thank you Julia.

Thank you teresa. You helped me out alot an you were very professional thank you

Great Customer Service. Julia and Mary are very helpful

Very quick and good experience getting a storage unit, Julia was very friendly and helpful.

Thanks teresa always nice to see you and your clean property..

It didn't have an elevator to move stuff from 2nd floor

Clean, easy access, elevators

If I could give no stars I would. A week after getting my storage, it was broken into. Anything with value was taken. I should have known something like that would happen. It's in a terrible neighborhood. I just got it because it was the cheapest and easy to get to. Do not get a storage here!

Very clean and super friendly staff.

Muy buen lugar para tener tus cosas guardadas

I came in to day to get a unit and Teresa helped me. The help I received was more then I expected. Thank you for the help and understanding of my needs. Keep up the great job.

Julia is a good manager. I appreciate all here help

Julia is very helpful with Great Customer Service!

Great Customer Service. Very helpful

Thanks Teresa for all you do. Always a clean property. Always with a smile

Teresa is very helpful with excelente customer service.

Very helpful with needs teresa went out of her way to get what i wanted .... thanks

The staff here are very nice and helpful

Thanks Teresa. You're a great lady. Very kind.

Thank you teresa for helping me find a good priced unit..

thank you Teresa for being such a great manager. love how your property is always clean. highly recommend

This Public Storage is a very nice and clean. The managers are very friendly and helpful...they keep the place extremely clean and always greet their customers with a smile. I have been to a lot of Public Storage facilities before, but this one is the best. Gary Rask

Thanks teresa. You're always so nice to me. You're a great lady and manager.