Public Storage Self-Storage Units at 965 Felipe Ave, San Jose, CA

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 6:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 6:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 41/moSmall 5'x5'- Upstairs/elevator
$ 41/mo $52Best Price Label -
4'x5'Online only price$ 42/moSmall 4'x5'- Locker
- Upstairs/elevator
$ 42/mo $52Best Price Label -
5'x5'Online only price$ 44/moSmall 5'x5'- Inside unit
- 1st Floor
$ 44/mo $54Best Price Label -
5'x7'Online only price$ 50/moSmall 5'x7'- Upstairs/elevator
$ 50/mo $62Best Price Label -
5'x12'Online only price$ 64/moSmall 5'x12'- Upstairs/stairs
$ 64/mo $80Best Price Label -
5'x10'Online only price$ 64/moSmall 5'x10'- Upstairs/elevator
$ 64/mo $80Best Price Label -
5'x12'Online only price$ 70/moSmall 5'x12'- Upstairs/elevator
$ 70/mo $88Best Price Label -
10'x6'Online only price$ 72/moSmall 10'x6'- Inside unit
- 1st Floor
$ 72/mo $90Best Price Label -
5'x15'Online only price$ 77/moMedium 5'x15'- Upstairs/elevator
$ 77/mo $96Best Price Label -
5'x12'Online only price$ 96/moSmall 5'x12'- Outside unit
- Drive-up access
$ 96/mo $120Best Price Label -
10'x10'Online only price$ 111/moMedium 10'x10'- Upstairs/elevator
$ 111/mo $138Best Price Label -
10'x8'Online only price$ 114/moMedium 10'x8'- Inside unit
- 1st Floor
$ 114/mo $143Best Price Label -
10'x10'Online only price$ 116/moMedium 10'x10'- Inside unit
- 1st Floor
$ 116/mo $145Best Price Label -
10'x12'Online only price$ 126/moMedium 10'x12'- Upstairs/elevator
$ 126/mo $158Best Price Label -
10'x15'Online only price$ 160/moLarge 10'x15'- Upstairs/elevator
$ 160/mo $200Best Price Label -
10'x15'Online only price$ 164/moLarge 10'x15'- Inside unit
- 1st Floor
$ 164/mo $205Best Price Label -
10'x20'Online only price$ 179/moLarge 10'x20'- Upstairs/elevator
$ 179/mo $224Best Price Label -
10'x20'Online only price$ 213/moLarge 10'x20'- Outside unit
- Drive-up access
$ 213/mo $266Best Price Label -
10'x20'Online only price$ 217/moLarge 10'x20'- Upstairs/stairs
$ 217/mo $271Best Price Label -
10'x25'Online only price$ 290/moLarge 10'x25'- Outside unit
- Drive-up access
$ 290/mo $362Best Price Label -
10'x35'Online only price$ 338/moLarge 10'x35'- Outside unit
- Drive-up access
$ 338/mo $422Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near San Jose
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San Jose Storage Units Near I-280, I-680, Highway 101
Less than five miles east of downtown, this San Jose Public Storage provides cheap self storage and easy access, sitting right near the junction of Interstate 280, Interstate 680 and U.S. Highway 101.
San Jose State University students who may be running tight on space in a dorm room or off-campus apartment can open things back up a bit with the help of a 5x10 storage unit to hold several boxes, small furniture items or sports gear.
A growing family near McKinley can do some heavy duty decluttering around the house by using a 10x15 storage unit to pack away old clothes, old tools, a spare sofa, as well as bikes, kayaks or paddleboards taking up space in the garage.
Moving in or moving out of a single-family home in the Ferrari-Pinoche neighborhood? A large 10x30 storage unit is big enough to hold everything from inside multiple bedrooms, the dining room, the kitchen and the living room, not to mention appliances and even patio furniture.
At this location, customers can choose from indoor storage units or outdoor storage units, both of which come in several different sizes to accommodate different storage needs. The property manager lives on site and the rental office also sells an assortment of moving supplies, from furniture pads, packing tape and rope to mattress bags and moving boxes.
San Jose continues to be a mecca for innovation and technology, attracting more residents, businesses and visitors every year. As the South Bay and Silicon Valley continue to grow, so does the heart of San Jose, and whenever some extra storage space is needed, call on this Public Storage to provide an affordable storage solution any time of the year.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 911)
Tiffany is awesome she helped me out a lot and was very nice
Muy práctico poner mis tiliches ahí. Solo que el personal no verifica los elevadores y los mismos clientes no tienen la consciencia de dejar las cosas en su lugar Muy mal punto es, que no podamos entrar después de las 6 pm (son cosas que no necesitamos diario, pero que podemos necesitar de emergencia) y resulta que no podemos sacarlas pues cierran a esa hora. Podría extender el horario mínimo de 6am a 10pm?
Ruby es buena persona y me ayudo mucho Gracias
Seamless process to rent and easy gate access through your phone. Tiffany is a nice and responsive rep.
Tiffany was super helpful, kind and professional ❤️
Really appreciate the customer service skills and professionalality of Mary and Tiffany, front desk receptionists. They always had a smile while i was there picking their brains; both ladies were very informed on all topics that I asked. Amazing customer service 👏 👌
I had excellent experience with Ruby
Ruby la mejor
I went here with my dad and spoke with Tiffany, one of the service reps there and she was nothing short of amazing. She was very kind and attentive and answered all our questions since we are new to storage renting. She also gave us a walkthrough and showed us around. The next day, we decided to change the unit from inside to the one outside. I called in ahead and this time spoke with an equally awesome service rep there named Mary, and said she’ll work with us to find a solution since I wanted to keep the promotional deal and hoping it would transfer over. We stopped by the reception area again later in the day and this time both Mary and Tiffany were available. They went out of their way to accommodate us and were able to find us an even better rate. The experience overall was a 5/5. Will definitely recommend this storage place. Thank you so much!
Malisimo aparte que ya subieron la renta como si fueran storages de la reina Isabel, se pasan con los precios , exageran ya diría yo y aparte muy sucio de el personal no tengo nada que decir por que nunca se ve ninguno una vez hace años les dijimos que la luz se fundió cambiamos el foco y nos dijeron que es el cable y ellos nunca tiene. Tiempo pero si son buenos para cobrar ...
Quick and easy service and Tiffany was great help! Got everything sorted immediately, thanks
Staff was very helpful getting the right size unit & price
Mary Tiffany Kris and shelena are great thank you so much for great service!
Mary is such an amazing soul! She made this entire process so efficient, personable, and stress free. My husband and I were going through a tough time for housing and Mary truly made our worries go way the moment we stepped in. She gave an entire tour of the premises and made us feel extremely comfortable. Thank you so very much, Mary!! Please don’t leave this place! I highly recommend this location though the outside looks very sketch I feel safe knowing my husband and I are in good hands. Tiffany is also great! They need a raise!!
Wow! Mary, hands down is incredible! Mary made the process of getting a storage easy peasy! I will always recommend this location to friends, family, and strangers as her customer service and intelligence was impeccable. Tiffany was also very kind! I love this location!! Keep it up girls!
Mary Tiffany and Shelena are great help! Thank you for a great move in.
Mary is very big help and understanding and good customer service at public storage I would advice that she gets a big promotion
I was trying to find the right storage for our needs. Lots of choices made it very confusing and also there’s so many locations. A friend had rented at this location earlier and recommended this place. Especially because he had good experience with the staff here. Based on my interaction with the onsite staff, I would like to point out two employees who really took care of us well. We finally enrolled online, but it was mainly because of Mary and Tiffany that we chose to rent storage here. They’re amazing and have been so helpful!
Had a wonderful experience with a very lovely young lady named Mary
Great customer service Tiffany was very helpful and polite she made sure I was informed on everything I needed thank you so much
The young Lady at the front desk is very attractive and makes things happen! Thank you so much Tiffany.😊
The crew at Felipe is great I appreciate them working hard to fix the elevator especially. Thank you Mary, shalena, Tiffany and Dan!!!
Tiffany did a great job with getting us set up with our storage. 5/5 effective communication
Shelena showed me a unit and was very helpful with all my needs and questions... Great Costumer Service! She is very great at her job. Took her time to help me and assist her coworker with information he didn't know. Deserves a promotion!!
. I want to thank Mary for her professional attitude and for her help. Perfect customer service. Very helpful.
This was a phenomenal experience. I want to especially thank Mary who was working in the office there. Mary did everything possible to make my experience as seem-less, easy, and comfortable as possible. With such amazing employees, I can’t recommend bringing your storage business here. If you get the pleasure of working with Mary, get ready for the best storage experience of your life. She was kind, patient, understanding, and knew exactly how to solve every issue that came up without any problems. Thank you!
So-so
My Experience at public storage awesome and also runs a tight ship here and know my stuff are save here at this location thank you mark
Fast & Friendly set up :)
No longer needed my storage unit and both Mary and Shelena were extremely helpful! Would definitely recommend Public storage because of their hospitality. Thank you!
Great
Thank you for your help Mary.
Servisio mui bueno maria moya
I want to say Mary and shelena have very good customer service I was a little scared to come in due to me not speaking English and I walked in and the property manager Mary spoke Spanish and they had excellent customer service
Mary and Shelena awesome customer service took us to the space and showed us around the property and welcomed me to stay
Great staff and a lot of empty storage spots still. The driveways make it easy to access the stalls and there is a good move in deal for the first month.
Excellent customer service
I went in the other day just to get a quote and the lady at the front desk Mary made my experience so easy. She took the time to answer all my questions and was able to help me find a unit that fits my budget. Excellent customer service.
I went in to make a payment and like always it was a pleasure having Mary helping me out.
Staff is fantastic! They are very helpful and considerate during busy times and during construction activities taking place!
toteana was very competant anr helpful. she always says hi to me and it makes my day.
Toteana was great. Amazing
Toteana es profesional y feliz. Buen servicio.
Toteana helped me with my payment and helped me with a lock cut. She saved me hard-core money.
Lady is funny in front desk!!
The storage unit was secured and always clean. I never had any issues or the need to feel worried having my stuff at this storage facility.
Stopped by to get prices on storages. Toteana was very helpful and her bubbly personality is refreshing as you don’t see it now days. She seems to really know a lot about her property! AMAZING customer service! 100% RECOMMEND!
The property manager Mary is very helpful and knowledgeable! Great service thank you
I came in the other day not really knowing what size unit I needed and really what direction that I needed to go in. The lady in the office Toteana walked me through a few different size options and ended up helping me get the average size unit. She made sure that I downloaded the App so I could open the gate and the elevator with such ease. I don't really write reviews but Toteana's service and knowledge was just so refreshing and top tier so I had to share.
Excellent service, Mary, the property manager, was very polite and eager to help
If yall want a cheap space and great customer service hit up this location. Toteanaa is easy going and communicates the process very well. Don't just come here because of the prices come because Toteanna is the best.
I am moving to San Jose and needed a safe a secure place for my belongings and I happen to have this place recommended to me by a good friend. I went in and the lovely lady behind the desk Mary was so friendly and made my move so easy.
Love my public storage. Very good prices.
Went in today to check out a new storage unit and was helped by Angelica. Not only did she walk with me herslef to show me the storage unit but she also took the time to discuss with me the best possible next step for me since i already had an existing unit but was upgrading and gave me a few choices and options without pressuring me with a sales pitch. She was, kind, courteous and very professional and answered every single one of my questions (even the dumb ones) and concerns. She also had a positive attitude and a great sense of humor. She also handled a rude, persistently interrupting customer while helping me with a cool, collected grace. Thank you Angelica for making my experience a great one. Definetly left with a smile. Angelica is a credit to Public Storage and recommend her with your future dealings.
WARNING!!!! WARNING!!!! DO NOT RENT A SPACE HERE! It may be tempting because their rates get pretty low, BUT there is a reason!!!! SOMEONE WORKING HERE HAS SKETCHY CONNECTIONS! YOU WILL GET ROBBED! This place is not only near a homeless encampment, it is also extremely unsafe. I rented a small unit here for a year and had no problems except for the surrounding area. Not only are there always nails in the road inside the property - but there are always sketchy people coming in and out. I’ve watched on multiple occasions someone come in without putting in their code. When I was robbed, they didn’t even provide video proof. Saying they can’t tell who goes in and out. Like seriously? What about looking in the camera near the entrance to my space? I know the exact week it happened cause I was there regularly. It makes me believe they are in on it, or their cameras don’t work. What also makes me believe this company is in on it: 1. I got robbed the week I moved from a small unit to a big unit. 2. They removed the lock that wasn’t mine while I wasn’t there. Totally illegal!!! So when I went to the insurance they didn’t have proof of the forced entry and denied my claim. I lost over $10,000 of my belongings, medical items, my designer clothes/purses and personal photos/works that belonged to my kid. Not only that, but the insurance they give you is $5,000 CAP! I AM WARNING YOU NOW! You will REGRET renting here. When I spoke to the police they said this place has a HIGH robbery rate. I SWEAR GOING SOMEWHERE ELSE WILL SAVE YOU SO MUCH STRESS AND MONEY. It’s worth paying that little extra for the security.
Angelica help today great personality!!
The property is very clean even though you pass through a homeless encampment . Toteana has superior customer service.
Great customer service for Mary
Mary the Manager at the storage really went out of her way to help me find a easy to access space.
将立刻. nice place
Toteana 舍helpful爱你的那么it easy for濹
Short business hours and rude onsite management
Property needs more carts. Literally never any carts but Toteana goes out of her way to look for carts and make sure her customers are 100% happy. Can’t ask for much more; someone who literally goes above and beyond!
Toteana is by far freaking fantastic. Helpful, kind, patient, and knowledgeable. The world needs more employees like her, seriously.
Glad to find a public storage that can speak Spanish Mary was very helpful and made our experience fast and easy
Toteana truly cares about her customers. She helped me with trouble shooting my app.
Toteana referred me to the Campbell public storage. She helped me out through a rough move. Thank you for your kindness dear!
Property is clean and well maintained. Toteana helped me find a unit within a good price and asked all the right questions. 👌🏽 service was A1!
Love this place!! I was helped by Mary through my whole process and she made it so easy and painless I was super happy. I got a great deal and a great unit. Thanks Public Storage!!
If I could give it a no stars I would this Storage place is shady don’t ever use this storage place my friend moved all his stuff into a huge storage almost 100,000 dollars worth of tools all stolen they had security footage and refused to share with my friend and the police. I believe they had something to do with it. They did not even contact my friend when he came into town to pick up some stuff is when he realized every single thing was gone he had jewelry, everything you name it gone.
Awesome customer service
Linda helped me a lot in looking for my store very kind and helpful
Linda es la persona que nos atendió en este lugar y fue una persona muy agradable y nos ayudo mucho con la información. Muchas gracias
This review is for the 965 Felipe Location not 925 Felipe Ave. I read the reviews on Google and expected a great safe storage at this location. Unfortunately I did not read the yelp review. I rented this place from December 2021 and just today 2/26 my lock mysteriously disappeared. In it's place is a different lock. I contacted the manager and she was confirmed PS did not change my lock. So, essentially my storage was ransacked. There are numerous complaints on the yelp page similar to mine, so it's a common issue. Please be forewarned about storing things here.
Toteana helped find both locations to make my payment: very helpful 😏
I came in looking for prices for a new space. My current location is too far away and I need to reocate to a closet place. Toteana explained all sizing and prices in full detail. I plan to relocate in the next month if I get some help. She was so nice to me and that means a lot. See you in a few months Toteana !!
Mary and shelena had great customer service and very helpful to have a Spanish speaker to help me
Toteana! Just awesome!
Toteana was helpful in finding me a storage unit within my price range. She asked me about price ranges and locations I wanted to be at. She talked security and safety which was very helpful.
Toteana was a breath of fresh air. She helped me find a locker that fit my stuff and had me in and out in a jiffy.
I went to this location because I was experiencing some troubles with the online portal. Worked with Mathew and he ended up able to get my unit upgraded into a downstairs unit without extra hassle of creating dupicate accounts or any troubles! thanks again!
Great service, thank you Matt and Linda for taking care of my issue, even though I got water damage and was very upset they helped me thru the process and made it very pleasant, I’ll deff return again thanks to them Alone.
Linda and Matt were excellent! I wanted to down size and they found the perfect unit & right in my budget!! Super accommodating with my my indecisiveness but we’re super patient w me nd answered all my questions. Very knowledgeable and super sweet:) great staff
Linda and Matt were very helpful
Linda help me out, amazing storage.
Interpersonal skills office is nice Linda. Fuera
Great service from Matt! Very helpful.
Linda help me a lot really really good custumer service service
Linda was such a great help she went the extra mile to make sure I was able to get the best deal and she was very helpful she was great
Everything in our unit was stolen. In the hallway you can still see the remnants of broken locks. Your valuables will not be safe here.
I opened a new store storage unit today and I dealt with Matt.Excellent customer service skills .Easy to understand and quick service .Thanks Matt for helping me today !
Matt took care of us today , he is super helpful and friendly. Great experience.
Kris and Marry
Always clean ,courteous and attentive. LOVE THIS PLACE ❤
Very rude employees,very dirty, and unsafe,alot of vandalism and breaking in stealing storages....I don't re
Shelena was very helpful and had great customer service
Shelena was very helpful. Very good worker she was the best and conversation was great’!!
Shelena has very good costumer service. She made my move in a lot easier.
Great 👍 Shirley and Mary
Yes I come here whit a big problem I need to get a unit in the last minute and Matt took me in rite away and was very very helpful he took the time to make fell important and explained all the steps and options I got he was very respectful and helpful I hope all employees at public storage were like Matt I be a renter for lint time to come
Shelena really helped me to get a unit her personality was amazing I really recommend coming to this location
The service here especially from Mary has been the most helpful and kind person with alot of patience towards me myself that do'snt like going to storage I have no patience and Marys smile make my storage experience more smoothly.
Recently I had an issue with my storage unit. Public Storage manager listen to my problem and put me in a unit where I was more comfortable and my items were safe. I appreciate the staff at this public storage location.
Shellena had really good cusomer service and was very helpful I highly reommend this location when storing your things
I went in to ask some questions, and the girl working in front her name is shelena, she was nice and sweet to me! Such good customer service I highly recommend.
Estoy muy agradecida con Maria muy profesional recomiendo encarecidamente cuidan y protegen nuestras cosas
I really enjoyed my time at Public Storage. Every thing was simple and easy, big shoutout to Matt for his hospitality and customer service!! I recommend coming here if you want such a welcoming, fast and easy service!!
Went in to rent a unit and Mary was very helpful and very friendly
Mark was great and very helpful 👍
Great service, friendly to all customers , clean facility, thank you Keoni
Had unit here for less than a year and I'm already planning on taking my business elsewhere. I can't wait to put this place in my rear view mirror.
Went in looking for a unit for the next month and the ladies in there were very helpful I recommend this location to others
Good people
Keoni and Mary were helpful, kind and fast in getting me a unit. They explained how the property is secured and I feel good about booking a unit with Public Storage. Thanks for great customer service ladies :)
Mary has been very helpful in finding the best space for me. She was very friendly and knowledgable.
Safe place to keep your stuff. Very helpful staff. Keoni is not only a friendly face, but one of the most helpful people I've ever met.
Keoni was very helpful! Great Customer Service !
Keoni is such a superstar ! She went out of the way to make sure I had everything I needed and went out of the way to help me pack some things in my storage. I am very pleased !
Shout out keoni great customer service 💯💯
First of all, Let me start by saying the manager Keoni has outstanding customer service, she greeted me with a huge smile that I can see through her mask, and she made me feel so comfortable and understanding of the rental agreement. I'm glad I decided to rent here. Thank you Keoni!
The young lady Keona is very professional and at the same time her personality is one of a kind, charismatic, and refreshing.
Love this public storage location !! Keoni is so helpful and kind !
The manager Keoni has great customer service. She always reassures us that she’s here to help us if we have any questions or concerns. She lets us know that if she’s not in the office that she is only on the property doing her lock check and cleaning or next door to the other property. I like that.
Keoni has great customer service and is very helpful. Ask for Keoni if you need anything.
I want to give a shout out to an employee who works there, Keoni! She is so sweet and is such a great worker. She was so helpful in assisting me with renting an unit.
Keoni was extremely helpful and informative. She gave me a tour and made sure I fully understood all of the expectations of renting a unit and was extremely professional. She also helped me with setting up my account and app.
All of our stuff was stolen. Same thing happened to the unit next to ours. Police said there is a theft here every other week. Management was extremely non-cooperative and irresponsive after they knew about the incident. Its highly likely that management is involved in these incidents because they were not at all surprised about the break-ins as if its day-to-day business. While renting the unit, I explicitly asked Mary if this property is safe. She didn't mention anything about past robberies and instead lied by saying that property manager lives on the property to ensure safety. Later on we figured out that she is herself the property manager and nobody stays on the property after 6. Please don't use this facility if you want your things back!!
Our unit was robbed and all of our stuff was stolen. We went to take our things and the locks were changed. We have to wait one whole day to get into our unit, only to discover that all of our things are gone. Same thing happened to the unit next to us. It turns out there have been 23 robberies in last 6 months. Management is very reluctant to help in any way, it looks like a routine for them. It looks like a scam to us where management is also involved. Please don’t fall for this trap.
It was a great experience, very quick and professional. The manager Keoni was be very helpful and informative. Definitely recommend!
Keoni was very helpful and provide by far a great experience for my first time renting a storage.
Julia was super helpful, knowledgeable and very enthusiastic explaining the details of storage rental to me. She offered up helpful facts that I would have never known to ask about. She made what could have been a very stressful experience into a pleasant and easy going event. So grateful to have crossed paths with her at this location
Great rates and Teresa and team made it super easy to sign up for our storage space. Thank you all!!! UPDATE: The low rate started rising after six months, and someone broke into our unit and stole an expensive massage chair. At the time there was a large homeless encampment next to the property, along the highway. Staff told us we should have purchased a "theft-resistant" lock, which we then did. This advice would have been more useful when we first rented the storage unit. We are no longer customers of Public Storage.
Mary and Keoni helped me so much i am in a very bad money situation and they helped me with my payments. I was able to get my babies stuff out with there help. I really appreciate it so dam much.
Excellent customer service! Thank you Keoni!
When I came to this Public Storage location...Keoni just was the most kindest, professional, knowledgeable, and mindful Manager I've dealt with in a long time. Not only did she find me the perfect storage size but, she also kept in mind my budget. I would recommend anybody and everybody to this location thanks to Keoni! 🌟🌟🌟🌟🌟
Always helpful. Great customer service
Staff is great! Customer service is amazing. Property looks good. Thank you ladies for your help
Están grandes y baratos
Thank you Keoni your were so helpful and very nice to me and my brother while we were doing are paperwork to move in .
Great service, thank you Mary
Great customer service!!!
🤗My experience at 20144 was fantastic. Very helpful friendly service. I will recommend this location to friends and family 👍
So glad I chose this storage location. Very friendly and answered all my questions that I had. Mary and phantasya were there to help me out and give me great customer service.
Let me just start off by saying I've had a good amount of bad experiences at other storage companies. The manager Keoni, had completely changed that after today. She was very enthusiastic and welcoming from the moment I called and when I arrived for my unit. Her upbeat attitude and friendly smile (under the mask) made me feel more comfortable with my choice. All my questions were answered, and she was able to help me with a price that worked for my needs. She exuded outstanding customer service and it felt genuine, and I loved that. It's rare these days.
Keyoni is always helpful . And very polite whenever I need or have a question.
I love this place! Mary was so helpful, and I definatly recommend this place to other people.
Helped last minute make ends meet last minute and also made my day. We were stuck and she came to our rescuer with dry, clean and well cared for units in a safe gated storage facility. A true blessing in disguise though is how kind, caring the staff are at this location ensuring all my needs were met - and then some. Special shout out to - Mary - she is an Angel with the promos! Thanks so much for everything!
Clean facility. Location is kind of hidden but it adds to the calm
Mary and Fantasia are absolutely one of the best teams I’ve worked with through Public Storage! Over the top customer service, and definitely would recommend to any family or friend who is in need of storage!
Mary is the BOMB.COM. Two hands down the best PS to rent from in San Jose!!!!
Kioni helped us with everything we need. Her customer service is outstanding. Her energy is that of someone that could make someone who is having a bad day smile and forget about everything else. Thank you so much For the service provided here!
Always great service Keoni always has a smile and remembers me by name
The manager was really helpful. And the facility was one of the nicer ones. I absolutely recommend this Public Storage.
Keoni Is a very nice AND friendly! I love this person and she Is why i love this place. She Is responsible AND the place Is clean AND nice!
Went in with already a horrible day... I had lost someone close and needed to figure out how to get their stuff in storage I ended up speaking with a member of staff her name is keoni I believe and she was brilliant! She was kind and patient and very understanding She showed me my options helped me figure things out and what my best next steps would be! Thanks to her a very painful process was made quick easy and made my day! I'm truly grateful!
Great customer service. Maria is the property manager. Maria and Thalia were very helpful answered all the questions and helped us with the process.
Keoni was super respectful she helped me find exactly what I was looking for , I would definitely recommend her for any storage needs. When I was looking for other storages nobody was as helpful and professional as she was . I appreciate everything she did for me I definitely recommend her services and appreciate everything she did for me
Stagf is really nice always see mary who is willing to help when i have issues with account. The facility is safe and secure. Clean spot. Locked in a great rate by booking online. My only gripe is that they arent open late since im always forgeting something before commuting home but i guess thats my own peoblem ha
Amazing
Public storage is always a great place
I LOVE VISITING THE LADIES HERE AT PUBLIC STORAGE! THEY ARE ALWAYS THE BEST HERE. I LOVE MARY AND PHANTASYA. THANK YOU FOR GIVING ME A GOOD TIME EVERY TIME I VISIT MY STORAGE SPACE. ESPECIALLY DURING THESE TIMES OF NEED.
Well kept clean and she bring a lot of help he's great property manager every time I have questions I can answer appreciate a play settings
I was greeted when I walked in and everyone was very nice and answered all my questions. Definitely recommend coming here if you need to get a storage unit.
Very clean and friendly staff. Mary was very helpful
I would like to thank Keoni and Mary for their fantastic service I greatly appreciate them for helping me get my storage, as I will be moving, thank you for showing me Multiple units till it fit my Needs thank you. Would recommend anyone to choose public storage.
I was helped out by Keoni. She was super attentive and helpful. She answered all my questions and was also super friendly. I felt like she went out of her way for me. I love to see this type of customer service.
KEONI IS AWESOME!!!!! She always exceeds my expectations in her role there at Public Storage, she is cool headed and in control. She is very aware of job duties and seams comfortable in her role. She always has a smile on her face and is super friendly.
I struggled with trying to find a storage place, comparing rates, locations & etc. it’s always been the run around with other places. When I say Mary & Keoni were the very BEST! They were very kind, answered all my questions.
I normally don't do reviews but i appreciate the patience and time i received. I was skeptical on a unit just due to the prices and fees and what not but the young lady Keoni who took her time to explain thoroughly helped me chose the right way to go. Dont let the location fool you. Public storage has some good skilled people here to help out.
This place has an outrageous number of burglaries. Jut check out the police reports of the local police precinct or crimemapping.com (which I found on the police website itself). Also don't forget to look up their "orange door" insurance plan in the news, they basically don't pay out most cases of burglary.
The manager Julia is absolutely amazing. Very professional and pleasant.
Keoni is amazing!!!! She help my family and I with great information, encouraging words and the best pricing. Go see her you won’t regret it.
I had so much help from Mary today she helped show us to the unit and where all the dollys where very professional was eager to help very polite excellent customer service. By far the best attitude I’ve seen helped with all the millions of questions we had thank you so much
I have to take a minute to recognize this location and Mary for their exceptional service. Mary went out of her way to buy me some time to get my late payment in, (totally kept slipping my mind), so that "The Man" wouldn't cut off my lock which would of resulted in money out of my pocket . Come in and get a great rate with exceptional service at this helpful and friendly location. Ask for Mary, she'll take care of you. Thanks again!
Good rates but the area is pretty sketchy.
Good job
Its clean the only problem no patrking
I went to Public Storage for a fast move a few day’s ago and I got exactly what I was looking for! Great Customer Service by Mary, Super nice! She explained everything in details and made our move super smooth! If your looking for a good storage I definitely recommend this location, they have carts to help you move larger boxes and drawers. I’m one satisfied customer!
In hard times like these. Its great to run into people as patient and knowledgeable as staff member Mary. Thank you Mary
I went in to rent a unit for the first time, me and my wife were greeted by the facility manager Julia. Julia was very knowledgeable on which units were available and she made the process super easy and quick. Although the facility itself is not in the best area of town her knowledge, service and presentation of the facility make up for it. If you care about service and interior presentation, this is the place for you.
Julia was very helpful with great customer service.
I went to my storage and forgot my gate code Mary was so nice as always and even helped me close my storage since I wasn't able to do so. I'm always greeted with a smile.Mary is great at reminding me about my payment. We are always welcomed and I recommend this place to EVERYONE!!!😁
I went in to get a quote on a 10 by 15 storage.The person who helped me was very knowledgable and had patience with me answering all my questions. I appreciated all her help.Marie was her name
I stop by to inquire about a space and the lady name Mary was very helpful and answered all my questions I was very satisfied, Thanks Mary.
I went in to ask about a 10×30 the person I spoke to was Mary she gave me all the information I needed she was very helpful and knowledgeable.
I was very Happy with Mary she was very helpful.
The customer service at the San felipe office is outstanding they were very helpful and were able to answer all the questions I had also instead of getting me into a storage unit I did not need they found one that was perfect I will definitely be renting with them for a long time 10 stars to the manager at that office keep up the good work...
Outstanding customer service!
Julia was very helpful with great customer service.
The staff at this location was very helpful. I had the pleasure of encountering Rachel and Julia and Julia assisted me and she was THE ABSOLUTE BEST!!! Julia is very knowledgeable and answered all my questions and made me feel very comfortable with the choices of this storage facility.
This location is great! When I arrived I communicated with Julia Stewart. She was very knowledgeable and greeted me with a smile. Her customer service is definitely five stars and I would recommend this location to my friends and family.
Julia has great customer service and she is really quick with the rental process.
Julia is awesome great customer service.
I Must Be Honest. Upon Arriving At This Property I Was Leary Because Of The Homeless Population, Leading Up To The Facility. {no fault of public storage} Once I Entered The Office, Miss Julia Was Very Helpful With A Welcoming Smile. Very Attentive To My Needs When It Came To Selecting A Storage Unit And She Was Professional Throughout The Process. Outstanding Customer Service Etiquette. I Must Applaud Her For A Job Well Done. I'm Satisfied With My Unit And The Grounds Are Well Kept. {smiley face goes here}
I had a great experience with Kalani & Julia while purchasing moving supplies from this location. These two ladies were very helpful. I could tell that they were smiling and happy behind their masks. Happy people make happy customers. I will be back.
Best place to store items and the staff especially Julia and Keoni they kept me laughing and smiling so please don’t let the area fool you they keep the vagabonds out and they make it feel so secure so please try them out and do like you mother said and don’t judge a book by it’s cover
Great customer service!!!
Mary provided me with great customer service over the years. I always recommend this storage location to family and friends.
On my visit to public store Julia help .very nice and friendly person good service I was glad she help us thank you Julia .
For the price the facility is solid! Sure it's in a so so neighborhood but who cares as long as the facility is maintained by compatent staff and they do, especially a young lady named Rachael who works the front desk. I'm not at that place anymore because she went to extra miles for me. She spent15 to 20 minutes trying to find a better storage unit which she did, right next door! With a slight increase in rent. I'm so happy I don't have to climb those stairs anymore with heavy tools. She saved back!!! Lol. Anyway, it was very refreshing to see someone helping you for your best interest. Like family. 👍
I wish to thank Mary, who handled my issue with courtesy, professionalism, and swiftness.
Mary on staff was extremely helpful, knowledgeable and efficient in processing my application and payment - which included a promotional discount ! Mary was very courteous, and knowledgeable - responding to all my inquiries regarding use of the facilities including authorized access to others, insurance, and payments.
Thanks to Julia. And keomi for so kind
Buen precio y buen trato!!!
Excelent
Julia was very helpful. I need my lock cut it was emergency and she made it happen. Great Customer Service and I will recommend this property to everyone.
Quick and easy in and out service.👍
Julia was very helpful great customer service
The customer service here was fast and efficient and professional
When I arrived at the location to store some other belongings, there were no pushcarts available; not enough at location to provide adequate customer assistance. The staff there are nice and did finally look throughout the property for any available pushcarts, and there was one brought over from the other adjacent property. I did appreciate that. The route that you need to take to arrive at the location is very dirty and seedy; seems very dangerous to pass that part of Felipe to arrive at the gate. It would be so nice to be able to have an alternate street or way to get into the property without passing through such a dirty, unsanitary street.
Muy bien solo de repente te asen sentir incómodo el personal de ayi porque andan tras de ti como si fueras a robar
Muy bien q me atendiron llege y cuando llege me atendieron de lo mejor lo recomiendo al 100%
Is there auctions here?
What is Kevin number the district manager number
The management is friendly and nice. Storage is very organized
Mary was very helpful, she did a great job on helping me find cheaper prices. Do not hesitate to reach out if you’re looking for great deals.
the lady that worked here, her name is Mary, she was very helpful, and she forsure gave great customer service
Best customer service you could hope for, they were more than happy to answer all my questions and show me several different units, all of that with a smile on their faces (under their masks lol). Ask for Keoni and Julia if you want to be helped in style! :)
Great service, Julia helped us out with everything we needed. Fast and easy service
Juila thank you for always being professional but hekka wished the gate access would still open for me right now. I definitely could you a jacket from my storage rn 😁 lol
Julia is very helpful great customer service
The staff there is so amazing very caring they care about helping the customer !!Thank You Julia for your amazing staff
Mary was such a huge help finding what I needed
Like always Mary was so helpful when I went in and did my payment
Mary was so helpful when I went to look at storage spaces it was a pleasure meeting and getting to know the property
Best service at this location 00513
Friendly and funny. Enjoyed the experience!
Everytime I visit this location im always greeted with a friendly smile by Mary. She is always helpful and makes each visit easy. I appreciate her customer service skills.
Came in earlier in the day and was immediately greeted by Keoni and helped by chris and Julia. Everyone was very friendly and knowledgable. Better experience here than most other PS
Julia was very helpful with Great Customer Service!
Julia is the manager and is so helpful. Very attentive to the needs of the tenants. Whenever I have a concern or question, she follows up in a very timely manner. The facility is kept clean. Thank you.
Julia is very helpful and went above and beyond to provide excellent customer service😊
A really great place to store your stuff. It's hidden out of the way underneath Highway ramp to another Highway
Perfecto servicio, thanks to Mary for helping with my storage needs!
Julia was very helpful.Great Customer Service.
Julia,Melanie,and Marquez are the most friendliest employee at PS. There very funny and humble and made our experienc here so much funner.. excellent customer service okkrr
Julia was very helpful with Great Customer Service!
Julia is awesome! Great Customer Service and very helpful!
Nice people in the front office. Facilities are kept in good shape. Area around the storage... not so great lol
Mary and Justine were very helpful to me upon move in. Thanks to you.
Staff are helpful all the time and always with a smile.
Excelente servicio y muy amable,? Peter la persona que me atendió 100 % recomiendo este lugar.
Julia is a good manager and help me a lot. She is the best
I am a tenant at this property for a little over a year and today I just had to take the time out of my day to show my appreciation for the kind Lady at the front desk. HER NAME IS MARY. She is always so very helpful to me every time I have had to come to the office. She is so friendly and always gives me a good laugh. She's the best!!
Julia is very helpful with Great Customer Service.
KRIS AND JULIA ARE VERY HELPFUL. GREAT CUSTOMER SERVICE!
Julia was very helpful with great customer service.
I would just like to say thank you to the staff at public storage for taking away my headache of not knowing where I was going to store my valuables where they would be safe I can trust at public storage will do their job and keep things well secured thank you Julia.
Julia helped me go through the check in process smoothly and effortlessly. Will definitely recommend any friends or family to come to this Public Storage because of her amazing customer service and overall hospitality.
Julia is helpful. Great Customer Service!
Customer service here at this public storage is awesome, Teresa is very helpful and attentive to our storaging needs
Teresa was helpful and available when I needed it and a wonderful person
thanks Teresa you are such a nice lady. very helpful. thank you
Thanks Teresa for all your help with my rental..
Is there any help available for the disabled, Senior Citizen like picking up the items and delivery it to the storage?
Hello ANYONE TO WORK !!!!!!
My first time using unit. Thanks for a wonderful Shirley, appreciate all your help!
Shirley was very helpful.
Julia was absolutely wonderful, she’s so friendly and informative. As soon as I walked into the office she made me feel welcomed and comfortable. She showed me around and gave me all the info I needed, helped me qet a storage very quickly. Thank you Julia.
Thank you teresa. You helped me out alot an you were very professional thank you
Great Customer Service. Julia and Mary are very helpful
Very quick and good experience getting a storage unit, Julia was very friendly and helpful.
Thanks teresa always nice to see you and your clean property..
It didn't have an elevator to move stuff from 2nd floor
Clean, easy access, elevators
If I could give no stars I would. A week after getting my storage, it was broken into. Anything with value was taken. I should have known something like that would happen. It's in a terrible neighborhood. I just got it because it was the cheapest and easy to get to. Do not get a storage here!
Very clean and super friendly staff.
Muy buen lugar para tener tus cosas guardadas
I came in to day to get a unit and Teresa helped me. The help I received was more then I expected. Thank you for the help and understanding of my needs. Keep up the great job.
Julia is a good manager. I appreciate all here help
Julia is very helpful with Great Customer Service!
Great Customer Service. Very helpful
Thanks Teresa for all you do. Always a clean property. Always with a smile
Teresa is very helpful with excelente customer service.
Very helpful with needs teresa went out of her way to get what i wanted .... thanks
The staff here are very nice and helpful
Thanks Teresa. You're a great lady. Very kind.
Thank you teresa for helping me find a good priced unit..
thank you Teresa for being such a great manager. love how your property is always clean. highly recommend
This Public Storage is a very nice and clean. The managers are very friendly and helpful...they keep the place extremely clean and always greet their customers with a smile. I have been to a lot of Public Storage facilities before, but this one is the best. Gary Rask
Thanks teresa. You're always so nice to me. You're a great lady and manager.
Great customer service! Teresa was great! 👌🏼
I was stressed trying to find a storage unit for my items. But, i was put at ease by Julia. She was friendly, helpful and patient. Great customer service. She took care of all our needs.
Sheila was very helpful. Great Customer Service.
Julia is always helpful.Great Customer Service!
Love this location!! I'm really happy and very satisfied I decided to choose this location. Julia the office manager provided Exceptional service and is very personable and friendly. She explained my new storage contract thoroughly and answered all my questions regarding my unit space! Thank you for all help!! It was very much appreciated Julia!!
What can I say. This is the 3rd time renting at this property, and it's because of the property manager Teresa. She is the nicest person ever. She always knows exactly what i need as far as space size, storage supplies, just everything. Anytime I have a question she explains in detail, and if I forget she reminds me. I appreciate her calling to remind me of my payment so I don't get a late fee. I just can't say enough about Teresa. I really recommend if you need to store them come to this property. Thanks for all you do.
Teresa is very helpful. She had made my experience with ur company wonderful
Perfect customer service, clean property, professionalism...
Thank you to Teresa and sheila for the excellent service. I'm handicapped in a wheelchair and they showed me so much respect. Wish more people were like them. Very nice thank you
Interesante necesario buen lugar para guardar tus cosas
He’s is a hard worker and they helped me when I need the help...
Teresa was very helpful and professional the storage facility is very clean and secure!!
Julia was so helpful. Great Customer Service!
I was treated with respect in a timely manner and always was given the information I needed
Julia has great customer service
Julia was helpful with Great customer service.
Julia was very helpful and resourceful. I was able to find exactly what i needed thanks to her.
Just got our unit for Peak this year and Teresa was great.
Thank you Teresa for all your help with the storage and supplies. Highly recommended
Julia was helpful and always has a smile on her face.
One of the best storage companies i have ever rented at especially the staff here is so nice! Especially one of the managers Ana shes super nice and helpful!
Thank you teresa for helping me with my storage needs. You were very professional and informative..
Teresa you are great. Always keeping the property clean and making sure im out on time. Really appreciate you..
The ladies here are amazing!! Very helpful and so accommodating. Julia the manager and Mary office staff are so cool. Sheila is good too. They don't try to over sell you things you dont need. If you're looking for a clean storage unit come to this public storage location- you wont be disappointed.
Thanks teresa for all you do. Your property is always clean especially for the area you're in. Very appreciated.
This public storage facility sucks they close at 6pm 7 days a week. They're live-in residence are not worthy of any security. They raise the rent every 3 months like 30 bucks. The insurance on the unit's insurance. company fails to pay break-ins. One of the gates is always broken.
Teresa was excellent and has a great personality for this job
Love the way they run their business
Teresa is very helpful she deserves a raise! I recommend coming to her!
Worker is very rude
Thanks Teresa always a pleasure seeing you.
Julia and Mary are so helpful. Great Customer Service!
Julia and Mary are amazing very helpful to my storage needs. I will be definitely be recommending this property.
Thanks teresa for all your help
Thanks Teresa you were so professional and happy. Thanks for helping me.
Public storage is the best I recommend them for all your storage needs, the employees are knowledgeable and can get you the size of storage you will need. My personal experience was easy going, Mary was knowledgeable and got me the size of storage I needed!
Thanks teresa for always being so nice to everyone. Appreciated
Thanks Teresa for being you and for all your help.
Thanks teresa for all you do. You’re a great manager
Chris is so friendly! Best prices!
Thank you Teresa for always being professional and courteous. Highly recomend
The drive in is very ghetto. Homeless people everywhere. But they dont bother anyone..location is tucked in the back, underneath the freeway. Staff Is very friendly. They were quick to answer any questions I had for them and very helpful. Thanks guys!
Thanks Teresa for your laughter this morning when I came in to make a payment. Recommend
Great service well train employee Teressa thanks
Sheila did a good service
I can't understand some of the things that take place here. I will keep my mouth shut for now. I can not get into my storage because of a insident that took place for me to not have my keys. I need help to brake my lock "l can't do it myself. Do to a dislocated shoulder.bone. Yet I am not getting any help.
Teresa is so nice and very helpful. I really appreciate her.
Thanks Teresa always a pleasure to make my payment with you..
Teresa is such a nice lady. Goes out of her way for her customers. Great manager
Thank you teresa and shiela great service
Very good service. Thank you trees a Sheila and brian. You guys are so nice. Highly recommend
I came in to rent my first storage unit today at the 925 Felipe San Jose, CA. Mary helped me out today with the sign up process she showed me the unit, she was very helpful it was a great experience. I was here at 965 Felipe & she even showed me both locations to see what would better fit my storage needs! 5 stars
Thank you Teresa you're such a doll. Recomendes
Thanks Teresa for being such a nice person and so polite to all customers. Should be more managers like you. Your always greeting me with a smile, in a happy mood when I come in with a question and always have the answer for me. I always look forward to see your happy face when I pull up to punch my code in cuz she always gives me a big smile and a wave or when she's walking by cleaning the area always says hi and ask how I'm doing! a very nice lady and a valuable employee.
Thanks teresa for your great service. Always happy to see you.
Thanks Teresa for all your help getting a good space and good price. Highly recomend
Teresa was so kind to me when I came to pay my daughter's space. She was very professional, and courteous. Great property manager. Highly recommend.
Julia is Awesome! She has Great Customer Service!
#20144 Amazing service, they made sure all of my needs were met . I’ve used this specific location multiple times and will always use them for pracitcally all of my storage needs. Julia always provide amazing service! overall a really good facility with great pricing and very welcoming staff.
My experience with public Storage was actually pretty good the customer service I received from Mary and julia was amazing . Im definitely going to recommend this place.
Thanks teresa for your help on the space. Really appreciate your help.
Staff was nice, the space was perfect size BUT there turned out to be bugs galore! There was a fire on the adjacent units behind mine & caused smoke to linger on my stored processions with NO compensation! AND the light was broke from day 1 & they refused to fix it. Price was reasonable but not after finding bugs in my unit when moving OUT!!
Amazing price, incomparable! I had a good customer experience except I was unable to access my floor during a tight time period before needing to pick up my girls from school. The visiting desk person was at lunch but I was able to move in thanks to a very kind and friendly “tenant.” I’d give 5 stars if not for this. Also, you have to borrow a cart from next door but that’s not a big deal, as it is literally adjacent to the building. Grateful for such a score of a deal on storing my beloved holiday decor.
Thanks Teresa. Your a great manager. Should be more like you
Nice and clean
Julia and Theresa were polite, helpful, accomodating and all around great.
Shiela was really helpful and friendly the rest of the crew need to work on being like her.
Thank you Teresa for all your help. Great location of space and great price.
Julia and Brandi were excellent very helpful!
Mary was very helpful with great customer service!
thanks teresa for your help. in my time of need you helped me find a space at a great price and helped to cover my things. your a great and professional manager.
Teresa is awesome. Thanks
Sheila and Julia were helpful.
Sheila was so helpful with great customer service!
I want to thank Mary and Sheila for there great customer service and communicating everything to me in Spanish they made me feel very comfortable coming into the office they're service was awesome.
Thanks Teresa your always a joy to see when I come in. Highly recommend
Julia is an all star. shes amazing she was very professional and courtious she made my experiance magnificent! The move in was Great, Thank you!!
Julia and Mary have Great Customer Service
Mary is very helpful with great customer service.
Thanks Teresa for all your help for my move in. You answered all my questions with a smile and professionally. Thank you.
Came to make a payment and teresa is always with a smile and very courteous also professional. Highly recomend
Great customer service, Sheila, Brian and Julie are wonderful to deal with. Very helpful. So far the place is ok.
Great customer service Very polite Friendly Gave me a drive to the stop
Mary, Very nice lady, GREAT customer service. I would recommend this place. PUBLIC STORE 925 FELIPE AVENUE SAN JOSE, CA 95122
Julia and Sheila were very helpful. Great Customer Service!
thanks teresa for your help and laughter. really recomend.
Great customer service; Julia & Mary are professional, kind and helpful..! The place is very clean. I totally recommend this place. Thank you!!
Used to be a good place. Until they boost up the price and say they use it for "maintenance" that you never get seen done. Then gates are always broken and you have to go around. There is trash all over in the hallways every once in a while. They had rat poison in one of the halls where my wife's grandmas storage is at. Very disappointing service from here I hope they are not planning to pay the workers at a high rate when all they do is sit down. They better not be using our money for that when they don't even do anything.
Julia has a nice smile and great customer service.
Only no restrooms.
Fairly professional and helpful
I love this manager!! She is the best and has excellent customer service!!! I would recommend this specific storage place to anyone!!! Thank you so much Julia!!!
This is a excellent location , Julia not only had a great personality but she also went above and beyond to make sure we got what we was looking for before we left. These environments can be very stressful but to meet somebody with great personality and to also do their job no matter what is a PLUS
Thanks Teresa for all your help really appreciate it
I have been a customer for about a month, i must say my experience since the first call looking for storage and all the detailed information i received to satisfy my storage needs was definitely oustanding. Would like to say Thanks to Julia and Mary for going above and beyond helping me on my storage needs.!
Thanks teresa for finding me the best price. Appreciated
Teresa is always a happy manager. Always a great help thanks
Thanks teresa always a joy to see you. Always a smile.
Awesome service, super helpful. Thank you!
I was here to set up my account and get my storage unit situated. Mary was super helpful and explained everything with details. She was knowledgeable, and very nice person. Definitely recommend this place.
Julia and Mary have great customer service. They are awesome.
Julia and Mary are the best Great Customer Service
Mary and Julia are very helpful
Thanks teresa for all you do. Highly recommend
Thanks teresa.. Your a great manager. Highly recommended
Teresa is great. Very nice. Highly recomend
Teresa is great. She helps me out a lot. Great service.
I gotta say 20 mins before they closed Julia was great help all.my expectations were met shes kind and helpful and sympathetic for our situation defff buying more things just to open a new one thanks juila jamba life 😍
Julia is the best
Julia is awesome !
Julia is easy to work with very cordial and provided a very warm customer service. She has a great smile :)
Thanks Teresa your great. Always so nice.
Julia and Sheila have Great Customer Service
Thanks Teresa you're great. Love coming to your office ..
thanks Teresa for being so nice to my mom. highly recommend
Mary and Julia were Great and have the best customer service.
Teresa did an excellent job
Great service and really nice people to work with ! Really highly recommend!
Teresa is great Love to come in and See HER.
Thanks Teresa for all your help. Great service
Teresa is very nice and always with a smile..
No ac very hot inside storage facility
Clean space, customer service is very quick and pleasant!
Teresa, and Mary are great. Thanks
Very clear instructions! Thank you Kris
Mary and Julia have Great Customer Service.
Mary has great customer servir. Very helpful.
Julia was awesome!!! Totally helpful, super friendly and outright amazing!!!
The ladies here had great customer service and made the process of renting a storage unit so easy. Thank you!
Es un lugar tranquilo como para llegar a revisar tus cosas en el storage
Mary was very helpful. Great Customer Service.
Julia is awesome she had great customer service. Very Helpful.
Teresa is great. Very nice. Always with a smile. Highly recommend
Thanks Teresa for the help with the great price on my storage. Really appreciated
Teresa you are fabulous. Appreciate all you did for us thanks.
Teresa was fast and friendly recomend
Great customer service. Catered to my limited english and was very helpful the entire time. Employee MARY was great and spoke execellent spanish. Job and raise well deserved.
Julia's Customer Service was excellent very professional.
Teresa is great. Always makes me laugh and greets me with a smile.
Julia and Maria have GREAT CUSTOMER SERVICE!
Julia and Maria are very helpful.
Teresa is always with a smile when I come to make a payment. Thank you
Came to make my aunts payment and Teresa was nice and quick.
Julia has great customer service
Teresa is so nice. Helped get me a great rate. Thank you
teresa is great and very friendly. i really like this place
I had the most fun and professional experience getting a storage unit ever! And this is the fourth time iny life that I've had a storage unit!
One s hity employee Sandy / Sandra
Mary and Julia have great customer service. They were very helpful.
Went in today, and met Ms.Teresa and she welcomed me with great service today and and everything flowed very easily. And also help me get half off as wel today, Thank You So Much!!
Teresa is the best, very nice lady highly recommend
Teresa was very helpful and had great customer service i will be recommending everyone i know to come and get a storage through her
Great services!! Great deal teresa was awesome showing us the ropes thanks teresa
They charge you every month but they don't cover anything, fire, theft, flood, etc. Most amazing business model.
Easy and quick
Teresa and Julia are great very nice ladies. Highly recommend
Thanks Teresa for all you do you're ausome
This was my first time renting a public storage and Julia totally helped me in every way possible. She made sure that I had the right size storage and even upgraded me with no extra charge. She is extremely helpful, warm, and friendly! She WILL go out of her way to provide you with exceptional service.
Teresa is the best. Very nice always says hi. Recomended
Teresa is a great manager highly recommend
Julia was very nice and helpful. Great Customer Service.
Julia was very helpful she has great customer service.
Brian and Mary were very extremely knowledgeable, friendly, and helpful! With all the stresses of trying to find the right storage this was a big help!
Great customer service, super friendly. Highly recommend coming to this location.
Good customer service .
Thank you Teresa for helping me out today. Very appreciated.
Teresa is great she helped my mom get s really great price for her unit. Thank you
Great Customer Service! Very Helpful, came in and got the help I needed☺
Teresa is great. Helped me get a space easily. Didnt know what i needed at first but she got what worked for me thank you
Thank you teresa for getting me a space really appreciate it
Because Julia the manager is Awesome...
Great service
The manager, Teresa, is very professional, sweet and helpful! Thank you, Teresa, for all you do! I hope you’re here to stay to continue to keep this facility straight! Good job!
Jessica and Julia has great customer service
I first want to say that the ladies here have provided me with excellent customer service so I have no issue with that however my issue is with the entire homeless community that resides on the ferry Street of the storage I don't feel very safe despite security and cameras so when you're coming here past 4 PM just be careful
Julia, nice and funny helpful customer service! :)
Very nice and respectful of my needs. Cheap to
We got the are unit 3 days ago when we did we were told that our unit will be accessible 6am to 9pm well we showed up before 8:50 and apparently have now changed the time to 6pm.blooks like we are going to be looking elsewhere for our storing needs.
Great service always willing to help you, Teresa is always smiling and has great customer service
Teresa is so friendly, so helpful and she made mine and my family's experience so awesome. Seriously, she made it so easy! I would definitely recommend her!!
Teresa, she is very ausome, and I like the service
Teresa was totally great. Very friendly and fast.
My first time coming to here and the service is awesome! Julia is great at giving u all the info u need and very friendly!
Julia has great customer service!
Teresa is very nice. Always with a smile. Always make my payments here with her.
Teresa is great. Very nice. 2nd time here highly recommended
Teresa is ausome very friendly
Not good
Julia is awesome Great Customer Service!
Next to a very large homeless camp. The police tell me that in spite of good security they have a break in there every week.
Teresa is great very friendly..
Teresa is so friendly. Always says high when you come in. Always asks how you're doing. Highly recommended
Teresa is great and fast
Amazing customer service Teresa was amazing got everything taking care of quickly and very friendly!
Julia is the best. Great Customer Service.
Mary and Julia were great that's why I keep coming back. Great Customer Service!
Teresa is great always willing to help me out.. highly recomend..
Good service
Julia has excellent customer service.
Teresa is very friendly.. thank you
Teresa was very helpful with great customer service.
Julia and Mary were extremely helpful!
Received space and completed all paperwork in under 30 min! Julia is awesome!
They have many houseless customers.
Teresa is really friendly and she is so fast at good at service. Great job!
Teresa is fabulous. Came to make a payment and she just had me laughing
Teresa is great very friendly
Staff is very friendly, drive up storage units available, locked and fenced in.
Julia is a great person with a smile and makes u you feel welcome. GREAT CUSTOMER SERVICE!
Julia was so helpful when I was looking for storage. Great Customer Service!
Julia was very friendly and answered all of my questions. Everything went smoothly with no suprises. Great service!
Came to make a payment and Teresa is so nice and funny excellent service highly recommend
Julia was a great help for a first time storage user as myself. She showed and explained everything to me - great staff! Feeling goid leaving my belongings here.
Christian was really kind and helped me find the right unit
Friendly staff
Good service Teresa
I want to write this review to say Thanks to Brian, who help me alots of time from I moved in, I get damages my stuffs and lots of other work. He is really really nice who will give you much helpful advices for the storage. Thank you so much Brian.
teresa was so nice very helpfull awsome service !!!!!
Teresa is great. She is so nice and always on her stuff
Doubled out rent in less than one year.
The rates seem high but they all are. It is at the end of a cul de sac where alot of homeless people camp. So far nothing has been stolen but they have had fires in the units.
Teresa was amazing, super friendly and a great help. Really do recommend coming here .
Es un lugar muy seguro.
Dirty and unsafe around that area.
Excellent service. Great space. Teresa was wonderful.
Teresa is the best. Always in a great mood when I come in. Love her
JULIA WAS SO HELPFUL EXCELLENT CUSTOMER SERVICE.
Mary and Isa are the best customer service and communication they are 💯 at everything
teresa was great. very friendly and fast
Old structure and bad operation sistem
The staff here is extremely friendly and helpful Teresa was awesome...I would highly recommend this place for storage needs!!!🙂👌
Came here to store and Mary and Teresa were great. Made me laugh and made rental easy.. thank you.
Teresa is very nice and professional. Recommended
Julia was super nice and helpful! Drive up storage is so convenient and worth the price. Great place with great rates! Highly recommend!
Unsafe even day time.
Never kept it clean. Repairs never done. Lights out never fixed or replaced.
Teresa is ver fast and friendly.. she's great
Julia and Mary were very helpful. Great Customer Service.
Teresa is great and friendly..
Teresa is Awesome manager very friendly and nice to talk and very helpful,
Place is clean and well staffed. I have some personal issues with this storage and the one next door. My suggestion is they are looking out for the themselves so watch out for yourself.
Mary gave excellent service
Came in to make a payment and Teresa was very nice and fast. Thank you
Jose ando Teresa weber ver y nice to me when i Cameron to rent.. highly recomend
So I came to this Storage place really angry...let's say in a bad mood. So the person in charge named Teresa was helping me out in a situation. She was so so nice. Never once did she treat me bad. Her smile never left her face. She was able to accommodate me with my problem at the storage. THANK YOU TERESA FOR THE GREAT CUSTOMER SERVICE!!
Julia and Mary are very helpful. They have great customer service.
Mary and Julia have the best customer service. Very polite and helpful.
Julia and Mary have the best customer service.
Julia and Arisbeth had great customer service skill and very helpful.
Have been here 15 years and still to the current situation Teresa was very professional highly recommend
Staff aint all the nice kinda stuck up n dramaish alot of break inns
Teresa is great. Nice Lady. Always nice to me.
Teresa Has Been Very Helpful. Answering All My Questions And Very Positive Attitude.
Great customer service. Very helpful in getting a storage to fit my needs
Customer service here is top notch! Julia helped me choose the right size and was so helpful and patient with the process. This location is well kept and secure. Thanks julia!
Great service and helped me find the right unit for myself!
Teresa is great always nice to me when I come in
I I have had a unit at public storage now for almost ayear and I have nothing but great things to say about the customer service.Theresa is the manager there she has been nothing but helpful. Every time I see her she's very personable she takes time to help you if you need help and she honestly cares about keeping yourbelonging safe and secure she works with you and she's always got a smile on her face honestly she is a good representative for public storage and she really deserves some kind of bonus because it's not very often that people can make you smile when you're having a bad day. Thank you
Teresa Was AWESOME!!!!!!!!!!! Best property manager ever.
Teresa is cool. Funny great sense of humor..
Buen servicio muy amables
Julia is very helpful and she has geat customer service.
came in to pay a bill and teresa was so nice..
Very good rate for storage unit. Not really located in a good area.
Christian handled my rental with professionalism and speed. The staff was friendly and knowledgeable. This facility was clean and well kept.
Don't let the area make the discussion for you. Had the same issue but after takin a tour of the location and looking at the storages, we are now walking out with one. Friendly staff, was enjoyable being here didn't feel awkward at all. Christian was friendly and did a good job no issues for us. Ask him for if needed, he went above and beyond to assure we were satisfied.
Teresa was great. I appreciate her help
Clean and kept environment.
Customer Service was great! I had to change the size of my storage unit the day I was moving my stuff in to a bigger storage unit, and the staff was extremely helpful and accommodating!!
Julia is best in the world
Extremely hostile staff. The manager will try to coerce you into signing away any rights while on the property and deride you to your face. Their extreme negligence has led to several four alarm fires in the last couple years and the building burning down. They deny any responsibility for such as well as any responsibility for damages to your property. The manager at this specific location has also assisted with numerous break ins into units and has consequently had issues with police here, requiring the regional vice president of public storage to try to do damage control here. She is equally hostile, but slightly more willing to work with customers. The complex sits beneath the highway, the road narrow and mostly blocked by large homeless encampments in a bazaar style. This is by far the worst place to store anything you value in the area.
Christian was very helpful and friendly highly recomend
Teresa is the greatest. Fast and funny. Highly recommend
This facility was very clean & the staff was excellent with friendly smiles & were very helpful with any questions I had especially Julia, she was awesome!!!! Thanks for helping me move smoothly into my unit!!
Isamar was so helpful! She took her time in showing me around and even made very helpful suggestions that would fit my needs. I really appreciate her services. Glad I found this place!
Teresa is great. Very friendly. Always has a smile.
Teresa is such a nice lady, so sweet. Highly recommended
The team of Julia, Arisbeth and Thalia are awesome. I needed 5 units on short notice and they provided what I needed, had the paperwork for me to sign. The whole transaction will very professionally handled and great experience. Definitely a must.
Julia and Juan helped us today get a storage, they made the process super easy. Very friendly. Made every thing clear to understand. Definitely recommend.
Managers are extremely nice and property is well guarded
Teresa is always nice to me. Very funny. Highly recomend
Teresa is great. Got out fast from making payment
Went in today to pay girlfriends bill and Teresa was very nice. She always has a smile on her face.
Mary and Julia gave great customer service when I came into the office
Muy buen servicio, muy amables
Friendly and easy to get a storage
Secure convenient reasonable price.
Real ugly area where it is located and employees are so rude ... and need to learn some people skills. . Don't recommend this place
Teresa is great, fast and friendly. Recommend this public storage highly.
Teresa is the best. Very nice.
Isamar and Julia were excellent and very helpful. Great Customer Service.
Excellent costumer service. Fast paste paperwork
Great and fast service..Thanks Julia and Teresa!!!
Teresa is great and so nice..highly recommend this site
They all where ever helpful made my having move a lot a good experience....
Came to pay my bill and Teresa was cool, funny. Got me in and out
Teresa is great and friendly highly recomend it
Came in to pay my storage and teresa was great. Fast and friendly..
I love coming here Teresa is always very helpful and friendly awesome customer service. Definitely would recommend to come here..
They are a bunch of great people. Excellent customer service, helpful and considerate.
Great Customer Service
Every time I came to this storage facility everyone was polite, helpful and kind. Definitely a good experience!
Fue muy exelente el trato q me dieron su nombre es Teresa
Teresa is very efficient & friendly! Great service!
Arisbeth was very helpful,friendly and easy going. Great Staff I would definitely refer my friends.
Teresa was fast friendly..great service
I really like this public storage they got really great customer service and they do there best to meet your needs and make sure your taken care of and your belongings. thanks teresa your the best..
Teresa es una persona mi amigable me dio un buen servicio yo recomiendo public store es buen servicio
Teresa is gr eat got me in and out..appreciate it..
Teresa was great appreciate it
She is a really nice person. I enjoyed getting my storage from her.
Amazing place was in and out when in a hurry and friendly service Thanks to Teresa.
Teresa was really helpful and helped me find the cheapest and most space effective storage unit! Great service
Great service from Teresa!
Teresa was great, funny, fast.
Julia and Mary are a great help to finding the right space for the right price for my things.. I got a grand tour of the place and how to use the elevator with out breaking it.. And don't forget there smiles make the move better..
Mary and Julia are really friendly and were fun to work with!
Mary and Julia made my experience so smooth and easy! I've always hated storing my things but they made me feel comfortable and confident that my things were safe.
teresa is the bomb always smiling
Thank you teresa for making our move fast and easy really appreciate it
I really recommend to rent this storage. Excellent service. If you rent a storage , just come here and find Teresa.
teresa is fabulous great service..
Teresa was fantastic and amazing. I recommend it highly.
I recently moved and needed some extra storage space . Upon arrival , Julia and her staff were very friendly and helpful. They made the process of renting quick and seamless!
Best customer Service ever! Julia and Maria are a joy to be around; I would hire them in a second for my own business!
TҽɾҽՏɑ íՏ ѵҽɾɾɾվ հҽӀԹƒմӀ Եհɑղk մ ƒօɾ ɑӀӀ հҽӀԹ ղ Տɑѵҽ Եհҽ ժɑվ ɑԹԹɾҽςíɑԵҽժ
Maria was helpful.
Good friendly service some1 always there to help...could b open later Ask for Teresa she is the best...
Teresa was great. Got me in and out. Very nice lady
Teresa is great and very friendly..
Marys customer service was great and was very helpfull
Teresa is the best. I would recommend this facility to anyone. Customer service is great
Thanks to Julia I was able to get through a very difficult when she was very helpful with accommodating me into a new storage unit. Would really recommend this location for all your storage needs!
Teresa is the bomb. Great manager
Public Storage has been very accomodating while going through a tough move. I highly recommend using this location for all your storage needs!
Teresa is amazing! She was very helpful an assisted me throughout the rental experience. I would recommend this facility to anyone in need of extra storage.
Isamar gave great customer service. Julia and Mary were very nice.
Very professional. Had to move a former renter's items into a storage unit, and both Mary and Julia walked me through the process. Easy to setup and access. Defently recommend.
They were very helpful. Great Customer Service.
Julia has best customer service.
Teresa is ausome..she is very nice and always helping people..she is great
Teresa is great she listens to people, and is just a great manager
I samar was a great help..got me in and out..very nice..recomendable to store here
Isamar and Julia were very helpful with Great Customer service!
Isamar was pleasant and very informative! I feel that my property is safe and secure in this facility, because of the many cameras and codes that you must enter to gain access to the facility and within the facility.
Great service and very politely great workers
Teresa is fabulous excellent service
Love teresa she is great..awsome service
Mary was very helpfull and nice
Teresa has grate vistiera service
Went today to pay for my dads storage and teresa got me in and out fast considering others were making payments as well. Great service
I had to move recently and landed on this location. Walked in and Isamar's customer service is great, she was very helpful in explaining everything when I got a little confused. I feel comfortable storing my things at this location so thank you Isamar!! 😊
This storage has the best customer service. Julia the property manager should be rewarded for being an asset to the company. She assisted me with a smile and got what I needed in a timely manner. Her assistants Isamar and Brian were very helpful as well. I recommend this storage in this location.
Julia and Mary gave customer service very helpful.
Thanks Julia I for helping me ,it was a great experience having a great help.
customer service was great. the attendant was prompt and very polite. definitely recommend this location
The service is very nice
It was a good and fast services and there nice!!
The Manager was very nice! Teresa Thank You! I just don't like the rolling doors I prefer the regular door.
Good customer service. Thank you julia for your help.
Julia had great customer service.
I've never had a problem and the staff is very nice and helpful.. Thumbs up
Very friendly. They got me a spot super fast.
Excellent service Teresa thank you
Thank you to mr Brian for helping us on a storage , a very helpful and polite individual thank you.
The service 1000% really good thanks Teresa
You're ladies are awesome!!!
Julia is the best!!!!!!!!! Extremely friendly and answered all of our questions. Great prices too!
Went to make my payment today but had no phone at the time..the ladies there were very nice and fast. They got me in and out cause i was in a hurry, and i appreciate that. I would definitely recommend this facility to anyone. Thank you ladies
Teresa was very courteous and good to me funny entertaining she does her job very well I missed a couple of spots and she found out what I need to initial I had a good time it's a good place I recommend this I gave it I'll give it four and a half stars
Love it
Teresa helped me today. Always enjoy dealing with the nice people over here.
Very good service I'm impressed. They helped me with all my needs.
Buen servicio
Teresa is the best..great service
Lina was the smashing person I was helped by! Couldn't have asked for any better customer service!!! THANKS LINAAAA!!!!!
Teresa is great, very out going willing to help..thanks teresa
Teresa has great customer service love it
Excellent service I am highly satisfied.
the ladies are super nice! its didnt take long to gwt everything set up.. i am one happy customer!
They are grate here very good Custer me service
Teresa was amazing very helpful
Great customer service
Kathy and isamar, teresa have great customer service
It ok but i wish it was cheaper for the area its in.
Service nice ladies
great
Me gustó mucho el servicio que me dieron y sobre todo el personal. Gracias señorita katia.
I found the management here very helpful and they made the transition of moving in and out of the storage space very easy. I would definently come back here if I have other things i need to store here.
They gave me a good service thank u so much.
Good people and friendship. They take care of me when i get here. One time i need something they help me alot here. I dont lease a storage here the company i work for they lease a unit. They keep the area clean. Good people and good staff
Quiero informar que el servicio de atención que me ha dado la señorita Kathy ha sido excelente, muy profesional en todo aspecto, me asesoro en escoger un buen lugar para mis pertenencias, deberían de darle un premio a la atención al cliente y promoverla a un puesto superior, si en todo lugar encontráramos una persona con esas cualidades las empresas serían exitosas como esta. Atentamente Enrique Arce
Excellent customer service. Reasonably priced. Very professional and friendly. Definitely recommend.
Really nice people really professional and friendly over all.... always clean
Good
Julia in the office is very personable and full of knowledge!
Julia made my experience wonderful....and she was extremely helpful and attentive. Excellent customer service.
wonderful experience, friendly and courteous personal.
The manager was very helpful at all times. I highly recommend this public storage location.
People that work their are very friendly explained everything thiroughly so u knew what i was getting thanks teresa for all your help
Cathy was very helpful and informative. Julia has assisted me with a couple issues as well. Great team. Would recommend this location to any and everyone.
Number 1 place to have a storage, these ladies Julia, Teresa, Katia are very sweet and informative good times when I come in always highly recommended. ☺
Julia and Teresa are the nicest ladies ever great customer service
Julia and Katia are very helpful and courteous everytime I come in.
We were dying of thirst and they saved us. Excellent customer service!!!!
Teresa and Issac amazing!
Arisbeth and Julia gives the best customer service.
Julia was very helpful in showing me the options available and making sure I had the unit that was best suited to my needs. Thank you so much for being patient with me!!
Teresa had very good customer service with a smile. And I would recommend this facility to friends and family.
Julie & maria. Are very helpful
My fiance and I r very happy with public storage.thanx theresa and Issac for all your wonderful service.keep up all the great work.
Teresa was very helpful and I appreciated all her help. She gave me great service with a smile. 😁
Was great customer service and issac made it easy to move
All way have very good services
maria da muy buen servicio gracias
Kati and maria were great!!
maria and katia are awasome!!
Maria has great customer service!!
Muy bien el servicio
Excelente muy satisfecha les recomiendo public storage la persona que me atendió muy amable y se llama Arisbeth muchas gracias.
I've had my until at this location for about a year. Isaac, in the office, made it very easy to open the account and has proven to be helpful every time I have come to my unit. Closing my unit was just as easy. If I needed a storage unit again in the future, I would definitely use this location.
I had a great experience here the customer service is excellent
Great customer service is great Isaac and Teresa are awsome
Esta muy bueno el servicio al cliente.
It was very good! Good customer service
I came into the public storage on Felipe and met with Julia and Teresa ...they were excellent on every level . they saved me from losing all of my property . They were wonderful and I will tell everyone one to come to this public storage ....thank you for having such wonderful employees
She is awesome!!!!!!!!!!!!!
I like the customer service with Isaac
Julia was the most friendly person at the office. She answered my questions and showed me the unit instead of sending someone else. Will recommend people to talk to her for their storage needs!
Juila and Cathy where very helpful in making my transaction very smooth during a very complicated issue I left very satisfied and I will recommend there location .
Teresa and Katia has great customer service
Spectacular job by the ladies here. Keep it up Maria and Julia!
Julia always helps me and has great customer service.
Isaac was a great help to me I really appreciate the svc that he provides
Great service! Julia is always so cheerful and helpful.
Julia has great customer service, i am very pleased.
Julia and Richard has the best customer service. Julia always welcomes me with a smile.
Isaac has excellent attitude and customer service! Helped us out on finding the right size unit. Very professional.
Katia and Julia were very nice and patient. Great Customer Service.
Very informative. took the time to show me choices. very patient with me.
Great customer service!
Maria Kathy Julia :) awesome job with these girl
Issac maria paz e
Julia was amazing! she was very informative and helpful. this grl deserves a raise! thank you Julia!!
The customer service is excellent. Very helpful Team.
Maria provided a great customer service. She was very kind and helpful. Thanks
rápido servicio de comprador
Isaac has great customer service and is always available to help
Teresa was very nice and helpful-great customer service!
It was easy and information and a guy name Richard ran me through the whole process and took care of all my needs
Maria teresa Richard dan muy buen servicio lo Recomiendo
Great experience with Julie at this location!
Maria is verynice good service
Maria Julia and teresa muy buen servicio al cliente
Julia and the staff r supurb......
The staff is amazing. Extremely helpful and friendly, a great experience.
,Excellent customer service. Good estés and convenient location!
Everybody is nicr and helpful.
Great service rental great time
Maria was very fast got me in and out of no time
Maria was very helpful she very detail help me with my storage bill :-)
Maria muy buen servicio muy amable
I use to rent at this property not to long ago recently i got another unit isaac and richard made my experience at public storage easier i reccomend this place.
No words can describe the amazing service that is public storage (this one in particular). I've been moving stuff into storage for my girlfriend for days on end via uHaul. Every ounce of my body weakened, I felt like honey boo boos mom on a hot summer day after a night of frank and beans. Just when I thought the worse was over, my girlfriend decided she wanted to remove her box spring from storage and for me to obliterate it. At last I arrived again with my moms friends minivan. A minivan to store a Cali-king box spring?!? WTF was I thinking?!? Where did AP geometry go? I profusely pounded away at the foundation of the box spring with a portable car jack in order to get the box spring to fit in the car. The actual jack stand itself and not the crank mind you. At this very moment I felt more useless than armless monkeys trying to open up coconuts.I was lost...broken....confused and seconds away from curling up in the fetal position and cry my sorrows away. Until a light shined down from the heavens and came Isaac, a fellow worker here at public storage. In his hand he held a majestic hammer. Could this be the prince of Asguard, Thor himself? With his assistance, we had succumb the wretched box spring and annihilated into millions of cute pieces. As I leave in satisfaction I asked myself where would I have been without the impeccable service of Isaac? Would I have given into the ghetto way of disposing that box spring the San Jose way if he wasn't there? ( toss on the side of the road and run) And who the heck still uses a box spring?! Irrelevant now.. Thanks Thor
Maria and Teresa were very awesome and helpful and answer all my questions . Very good energy I'm that office .
María teresa dan buen servisio son muy amables grasias
Maria & Teresa are Very helpful...so sweet
Isaac was super awesome and very helpful. Quick service and just pleasant to interact with.
Great service! Isaac took care of us!
Maria has wounderful customer service.
Maria was very helpful thank you
Good customer service. Isaac was very helpful and answered all our questions before we even asked them.
Richad helped me and did a great job
Richard and Julia were great and deserve a raise!!!.
Richard and the rest of the staff do amazing things to satisfy their customers. .
Got a storage unit there, cold at times they were open till 9. Four days later they changed the time till 6 without getting any notice to anyone.
Letty provided an excellent customer service... gave me all the info I needed.
I spoke on the phone with a girl name maria and she was such a great help. I left a message and she returned my call and directed me step by step to make an online payment. Great customer service. Thanks maria!
María was very helpful and made our decision making easy...
Richard did a fantastic job
I had to rent a 10' x 10'' storage unit in January of 2013 for my family. I have been wanting to downsize for awhile and there happened to be a special for reserving a unit online besides $1 for the first months rent, so I had my brother rent a smaller unit. It took me a little over a month, spending a few days a week going through all our junk. We now rent a 5' x 10'' that is completely full. They do have convenient gate/office hours, the rent is a little high though.
Maria Rodriguez very good service. She helped me very good. Good storage and vince as well, richard. :))
Maria Rodriguez tiene muy buen serbicio maria persona atenta amable incluiendo al equipo good team work con richard y vincente gracias.
richard maria and vince do a great job evrrytime i need help i would reccomend this facility to anyone who needs help
Richard did a great job helping me with unit and any problems I had. Thank you!
Richard and Maria are awesome. Steven and the crew possess great customer service, a rare talent now a days. The District Manager Rick went above and beyond the normal scope of duty. I am moving to the Central Valley and am sad to go. Despite the unwanted and unfortunate happenings OUTSIDE the property the Crew here at Public Storage on Felipe AVE has made the wife.and I feel safe. Thanks Rick,Steven,Maria,Julia,Richard.
julia fue muy amable me atendio muy perfectamente y ledio 5 o mas estreyas estube muy satisfecha y contenta de su amabilidad gracias :)
Great customer service. Very detail oriented. Got me in and out on no time ! Thanks Maria!
Lety and Maria were very helpful and pleasant. I would recommend this facility.
Maria and Julia are amazing gals!!! I have the option to pay online but rather do it in person just so I can say hi to these two. This is what customer service is all about!
Maria was friendly along with Julia an Richard I love coming here.
Julia, Richard and Maria Always do an amazing job helping me pay my my bill and manage my account.
Isaac & his staff go above and beyond when it comes to customer service. They are always ready with a smile to provide assistance. The facility is kept clean and garbage-free, and the restroom is always in working order and clean. The best storage facility around and great rates, if you reserve online.
Ive been storing at this public storage for 12 years and never had any problrms the manager isaac and staff are vefy helpful people i feel comfortable and safe storing my stuff here thank you guys for help and wonderful service
These guys are great, Isaac and Maria.
Good place to be at... Isaac is very friendly..and gave us alot of storage options..
I just recently got a unit a few months ago the young man who helped me was very nice and patient his name is Issac not only did he help me find a unit that had a big enough space but also something that is affordable for me during the time I was in the process of moving to San Francisco I did not want to make all the trips and haul everything with me out there but also didn't want to pay so much to were it would be a burden for me to keep all my stuff in the end I am happy and very satisfied with the customer service I received as well as the price I pay.
I have been at this location for a little over a year now and I must say I am truly happy not only with the friendly service that I have received but with the over all experience and price when my family and I first got this unit it was in a bit of an emergency since my in laws had just gotten evicted and needed something fast and affordable we walked in a bit confused and frustrated due to our situation but ISSAC made us feel right at home and comfortable we quickly explained our situation and he was very understanding he explained to us our options and what would best fit our budget since then we have been very happy loyal customers at times we are not always on time with payments and ISSAC is friendly enough to call and remind us frequently.....LOL but just pay on time and you shouldn't have any problems unless you don't mind him calling. Sincerely One Happy Customer..!!!
I had a storage unit at some other place, and i wasnt happy with it due to people hanging around, people always leaving stuff they didnt want behind in storage area, I people urinating in the building, etc, etc. I finally moved to this place and Issac was very helpful. I spoke with him and asked him how the place was and told him about my last place. He assured me that this property was nothing like that. He showed me around and was really nice. Asked me if I needed help with anything else. Since then I have been a customer for a year now and I have not seen any people hanging around, property is always clean and does not smell. Issac is always there helping people with a big smile. He was right, I am very happy and not worried about my things being stored here. Thanks Issac.
I had the best customer experience at Public Storage at the Felipe Ave, San Jose location. Isaac Fimbrez and Julia Stewart were of great help to me in finding the right size and price for the storage I needed. If you need a storage I highly recommend you go to the 965 Felipe Ave Public Storage in San Jose its the best choice.
This is my second time renting a storage unit. I made a reservation online then came into the office to check-in. A PS Representative named Julia greeted me with a smile. I asked for a unit near the lift and she was very accommodating with my request. She showed me a few units and allowed me to pick which one I liked the most. She was very professional and patient while I try to make my decision. She was also very friendly. I told her that I will make sure that her efforts in providing me with great customer service wouldn't go unnoticed. Public Storage needs to hire more people like Julia! Good job!
I reserved a storage unit at 925 location online for a 10x28. Got my confirmation printed it out and went there. when I got there they showed my reservation for a 10X20. I told them I have a printed confirmation in my hand and they should honor that price and give the storage unit to me for the quoted price. they told me they cannot do anything about it because it was a computer issue. I asked to speak to a manager, who was seating right there listening to the whole thing didn't do anything about it. He told me he cannot do anything about it. He has no people skill none what so ever. my husband and I were there for almost an hour to get things resolved and decided that we will not do business with them. If you are not going to honor the online price then it shouldn't say lock your price. it should say price and unit size subject to change.
Glad I decided to come to this Public Storage. The employee who helped me, Julia S, is super awesome! Totally friendly, very helpful, and excellent customer service. Thank you Julia for making my first visit easy.
I recently visited this location with my boyfriend. We visited many different places before coming to Public Storage but we are very happy with our choice. The location is great, prices are reasonable, and the staff are very friendly. The employee who helped us was Richard. Richard was very funny, informative, and professional. I feel as if he really went out of his way to help me and my boyfriend when we rented. Thank you Richard!
I went in to see if I could get a refund on my storage because my place was ready early and I had pre paid for the following month. Maria R. and the front counter was very helpful. She called her boss and went through a process over the phone in order to help me out with a refund for the following month. Maria not only was very helpful but she was also very nice the entire time. She did not make me feel like I was causing more work for her or inconveniencing her in any way. When I do need a storage in the future I definitely will be going back!
Yesterday I came in and rented with Vince and Letty and Maria and let me tell you they were awesome. The service was excellent. Keep up the good work.
I was at this facility for 14+ years. I moved into 3 different units, downsizing each time. The service, cleanliness and security was not as good at the beginning, but turned around 100% in the past few years. I left on 11/30/13. The only complaint I have is that the latch on my last space was broken and was never fixed as agreed upon by the manager at the time I moved into it 7 years ago. The current manager didn't know about it until I was clearing out. I was always treated well, and the staff, especially Isaac, was friendly and helpful. They have to work hard to keep the place clean because so many people are not. Thank you!
Great experience and customer service. Julia and Maria were so nice and kind. Every question I had, they were able to answer.
Awesome great customer service here at public storage only storaged for a month I would definitely come back
I have visted this Public Storage ,the first thing I noticed was the awesome customer service provided by Vince Lopez and his great team.They gave me great detail of the merchandise,also worked with my budget.Because I was 100% satisfied with this Public Storage team I had referred all my family and friends for this property. Keep up the good work Vince and your team.
Good prices! Sellers are great!!!! Over all good experience and bought a good unit! Thank you Vince Lopez!!!
Clean and friendly safe and reasonable rates
Well when I first moved in September of 2012 I was worry about the area, I thought that there had to be a lot of break-ins. I must tell that the place is great, the service is excellent the people who work there are very friendly and helpful. The place is always kept clean which is like a second job for them, some people are just nasty and they do a great job at keeping the whole area clean. The up keep is great the facility is secure, you can rest assure that your property is safe. Rating it from 1 star to 5 stars I give it 5 stars. KEEP UP THE GREAT WORK GUYS AND THANKS FOR ALL OF YOUR HELP. TED
I was very stressful dealing with the possibility of the move, but Maria & Vincent had exceptional customer service skills. I actually forgot about the challenges of the move during my time with them. I would strongly recommend this company if you are moving to the San Jose area. Thanks Maria & Vincent!!!