Public Storage Self-Storage Units at 8866 Miramar Road, San Diego, CA

Alicia was absolutely awesome. She helped me get into my unit when I could not access it. She helped me find the right key on my key ring. She is by far the best property manager here and I have been a long time customer here for over 6 years. She is very smart, thorough, and so very polite. She exceeded my expectations of excellence in customer service. She is an outstanding asset to your company!

My spouse and I have a unit at this location and it has been broken into two times over the past five years, No one is ever in the office! They broke into a ton of other units on the same floor as well it looks like they were going to empty me out because they prepared all of our belongings by stacking them all up but ended up leaving half of some of our clothes and shoe boxes stacked up on the side, Maybe somebody scared them off, who knows? But unfortunately the insurance that we are required to have does not cover any of our clothes! Insurance says they don’t cover any shoes clothing jewelry or any personal goods and without a receipt they won’t cover any losses without the receipt. Our TV was $4000 and I don’t even want to get on the Bose system that was stolen. But insurance capped out at $5000 maximum in coverage costa they would be willing to cover. We are literally speechless and beyond angry. We are completely devastated. We asked to see the footage but they said we could not look at the security cameras and that an officer would have to do so and the officer doesn’t know what he’s looking for so this is not even being taken serious by the police. In the future take inventory of everything that you have and if it’s something that is extremely precious to you do not put it in this facility keep it with you or put it in a bank. Period.

Priscilla is the best :)

Priscilla was awesome!!! Made a reservation and got a unit same day! 10/10

Priscilla helped us out. Nice girl. Great support.

I rented a unit at public storage for my storage needs. Priscilla was really helpful in understanding my needs, guiding me to pick a right unit and advising me on all necessary action items to make my move very very smooth. Best customer care ever at a public storage. I have rented units at public storage earlier and by far this is the best and smoothest experience. Thanks Priscilla. You are awesome. A big shoutout to you.

Priscilla was friendly and helpful when I arrived. Nice facility. Thanks!

Priscilla greeted me with a smile and swiftly took care of a new rental agreement. Thank you for the welcoming atmosphere and experience. Highly recommend renting storage space at this location.

Great service from Melanie! Very helpful with my transitioning into a new unit. A+++ Highly Recommend

Had a very good time renting the space, Priscilla made it very quick and easy for me to get locked into a spot.

Priscilla was very helpful and made my move easy :)

Excellent service and storage is secure and clean

I appreciate all the assistance here. Melanie was the woman who assisted me. Generous, attentive and patient. Thank you Melanie!

Melanie was awesome! It was fast and efficient and she was really kind!

It was super easy to reserve and pay for our unit online, that already gave me a good feeling about the company. The app works great to gain access through the gate, easy contact less access. Once I got there, I couldn't figure out where my unit was lol so I asked the gentleman at the front desk for help. Wish I would had asked for his name, he was really friendly, great customer service skills, he not only told me where it was, he walked me over and told me the little shortcut for faster access once inside (side exit door that leads right to the parking spot). Units are clean, climate controlled and security cameras in the areas. Overall, I feel great storing my belongings here.

Dulce was great I was looking for a 5×10 and she helped me really fast to direct me to another public storage thank you !

Cherese was amazing! She was super helpful and explained every detail to any questions I had. Great company as well while we were filling out all the paperwork!!!!

Just moved in today and meet some awesome lady’s Dulce and Cherese they are very professional and they both help with my move in great customer service and awesome service easy process

I visited public storage on Mira Mar public storage. I live a little ways away, but chose to store with the mira mar because they had great reviews and they truly live up to the reputation. Dulce was excellent from her customer service to her great personality. The facility was extremely clean and it gave me a feeling that my things were stored safely. Thank you for a wonderful experience.

Dulce Helped Me Today, She Has The Best Customer Service I Have Experienced!! Helped With Everything and Made It All Easy.

Dulce at the front desk is super helpful and was awesome to work with!

Great customer service really easy to find a locker and get set up with an account

Dulce was very nice and helpful

Dulce was very helpful and thorough with the rental process. She gave me different options and guided me through the process.

Dulce was super helpful, kind and helped me understand my storage needs!

The purpose of my visit to Public Storage today was to find out if there were any available units to help store my household items as well as purchasing boxes and packaging supplies. I had the pleasure in working with Dulce, she was very helpful and easy to work with. After giving Dulce a little information of my current situation, we were able to find a unit that made sense. She also helped me choose packaging supplies to make my task of packing my household items less stressful. The climate controlled spaces is something to appreciate, it gives me a peace of mind that my items will be safe from any damage. Thank you for the great customer service and for making the experience easy and seamless.

Been using this storage for a while now and everything has been working very smoothly, Dulce at the front office has been exceptionally helpful!

Great service Really fast good prices

Extremely smooth process of signing up for a storage spot! Cam was really helpful up front. Safe, well lit area with sizable storage areas available.

Lisa is the best.. Love the experience everytime I go.. Professionalism personified..

Lisa is phenomenal! Super helpful and willing to go above and beyond to assist with the process! She maintains the location and does an outstanding job!

Awesome experience great stay here

Excellent customer service. A very clean facility

Very clean, perfect location. Highly professional staff. Very good rates.

FD clerk was extraordinarily patient and very helpful with us! I needed a transfer and she did it quick and efficient! Would definitely recommend for all the storage needs

Ms Lisa is absolute best!! Not only did she walk me through various units to see which size I needed, she also guided me throughout the entire process AND mobile gate access. Super patient and a super busy bee so if she’s not around, she’ll be right with you to thoroughly guide you! THANK YOU for making my move stress free!! =)

Great experience. Would highly recommend

Lisa was really kind and helpful.

Lisa provide excellent customer service. She was welcoming and answered all my questions. Ask for Lisa she will make sure you are setup the right way

The prices are going up and getting a little out of hand.but the experience is worth it. Lisa is the best she goes above and beyond for you. Answers any and all of your questions... If you have to store anything I'd recommend this location..

Lisa, amazing lady. Very very helpful. Listen to my concern, recommended a storage space to accommodate all my needs. Very friendly. I have been to several units down the street from hers. Her units are very spacious, cleaned, smell good and climate control regulated. I recommend this location to anyone looking for convenience to major roads and great customer service.

We have two storages and Lisa always professionally respectful kind and carrying manager..very efficient in her duties.public storage is gifted with her skills and customer service.i wish there was more people like her in the world..

Lisa was a huge help today! With all the stress that comes along with moving and with me being a first time storage renter she made the process smooth and made me smile. Thank you Lisa for you help!

Please beware. My sister’s storage was broken in, thousands of dollars worth of stuff was stolen. “24 hour surveillance” and you have to have a code to enter elevators to get to your floor but there were no surveillance footages. Large items were taken. Washer, dryer, Craftmans tool chest & many more items. How can large items like that be stolen that easily? Inside job? Customer service was awful. My family had a house fire & had to have their stuff stored until they found another home. Do you understand how difficult it is to go through a house fire and then have your stuff stolen but they showed no sympathy. Lady at the desk was nonchalant & could careless. Had so many excuses when asked about surveillance footages. They also had insurance on their unit but it turned out to be useless. Things like this do happen but how they handled it was horrible.

Lisa was beyond helpful with everything during the move in process. Very clean space with a great staff. Recommend to anyone in the area looking for storage space.

Lisa was very helpful - all went easy, so happy to have chosen this place .

Lisa was excellent to work with. Very detailed, knowledgeable and nice. Easy getting setup.

Lisa was a great help, informative and kind.

Moving your stuff is always a stressful experience, but Lisa made things so much easier! She was kind and knowledgeable and made the entire process a breeze. Very pleasant and professional, thanks so much Lisa!

Lisa is such a great help. Made transferring storage units a breeze. Glad that I can trust the folks at Public Storage to make moving a little easier. Highly recommend this location.

Lisa was great!

Lisa helped me getting a unit and it was fast and easy. Highly recommend.

Lisa was really helpful

The office staff was super helpful with our storage needs. Climate controlled, clean & safe storage building.

Lisa was exceptional! She went out of her way to secure a convenient storage unit for us and seamlessly navigated us through the rental process.

Lisa helped us out even though we didn’t have a reservation. Made the whole process very easy and explained all the steps to get to our unit in detail. Thank you Lisa!

10 stars !! Knowledge what he is doing, Great guy. Public storage is amazing thank you.

Lisa was of great help. Explained the prices and process of getting a unit clearly and understanding.

Lisa was very helpful when I came to find a storage place unit. The place is clean and secure.

Incredibly friendly and helpful staff. Easy in and out access. Lisa rocks!

Melanie was very helpful and professional.

Melanie was very helpful and make the process very easy. Would recommend!

Very wonderful service! Good pricing for great units!

Chris did a great job getting everything done fast and well. 10 out of 10 would reccomend

Having a great experience at this facility. Lisa has been nothing but amazing with helping me get set up to store my belongings here. With me being in the military, I use a lot of storage units when I’m moving duty stations. This has by far been my best experience with Public Storage. Thanks again, Lisa!

10 STARS 🤩 EXCELLENCE, chris is courteous, friendly, and expedite the process accurately, on time and efficient!! Come store here!!

Melanie so kind for us. Clean area good location

This place is pretty cool, Lisa helped me out getting everything set up she's a beautiful lady and was very helpful explained all those nitty gritty details through the rental process even showed me how to use the mobile app to access the property which is a pretty awesome feature they have and she made me comfortable leaving my stuff telling me about her routine walks to check all the locks on the property awesome.

Had the unit for only 2 months and someone broke into our storage unit and stole some valuable/personal things. Which mind boggles me because you need a code to get in and out, on top of trying get to your unit depending which floor. No one in the staff cared when we were reporting it nor try to help us even though there are security cameras facing at the elevator. Would give zero stars if I could.

Chris possesses excellent salesmanship abilities. He worked with me to get the best unit for my needs and at the best rate possible. He greeted kindly when I entered the business office. Very friendly and super knowledgeable. He was fast and efficient. Showed me a couple of units. I'm grateful to him for his help and great attitude. New Customer, Gregory

Lisa was wonderful to work with and went out of her way to take care of all our needs and questions!! Tks again Lisa for all your help!!

5 stars. Staff was friendly and answered all my questions.

Lisa was extremely helpful and nice. She made getting a storage until a very pleasant and easy process. Thank you!

RAISED THE RENT AGAIN!!!!! KNOWING YOU CANT JUST LEAVE THAT EASILY, BUSINESSES CHARGING THE “PUBLIC” PUN INTENDED, FOR THE PANDEMIC! ADDING MORE INSULT TO INJURY. THIS STORAGE COMPANY IS OVER PRICED, OVER COMPLICATED EVEN A CODE FOR THE ELEVATOR THAT ONLY LASTS 15 SECONDS (TRAPPED IN ELEVATOR SEVERAL TIMES) AND YOU CAN’T CALL TO UPDATE INFO, THEY MAKE YOU DRIVE ALL THE WAY BACK THERE.

Cameron was a huge help and got me through the leasing process very quickly. I feel safe storing things here.

Lisa is an excellent manager

I never expected to receive such outstanding service and professional attention at a storage facility, but from the moment I first stepped onto the property here, I immediately noticed a difference. I met Cameron and realized this was not your typical storage place. It was so clean and well maintained that I knew I had made the right choice. Cameron made the whole rental experience simple and easy. He was attentive to my needs and actually listened to what I had to say. He answered all my questions, putting me at ease , like I was family. Cameron, showed he actually cared and that he was genuinely happy to have me as a customer. He made me feel confident and secure knowing that I had chosen correctly when I chose Public Storage for my storage needs. If anyone is looking to store your belongings, I highly recommend Public Storage and their fantastic employee Cameron.

Walked in and leased a storage today, all questions answered and fully satisfied. Lisa is kind, receptive and very helpful indeed. Great service and awesome experience overall. Definitely recommended!!!

Great service by Cameron

Lisa was beyond helpful and the most understanding customer service representative I have ever dealt with. She made a process that is normally a hassle so simple and such an actual pleasure

Lisa was a huge help showing us a unit and getting us set up. Great customer service!!!

Lisa is wonderful!! Very helpful & willing to help figure out my needs. Reassuring of safe & Super clean facility!! She cares for her customers! Exceptional customer service!!

Lisa is the best, she made the entire experience easy and was very thorough when explaining all of the details of the storage unit process. Highly recommend to everyone!!

Cameron was super helpful in the move-in process!! Really appreciate how smooth and efficient everything was!! Looking forward to storing my college stuff with Public Storage for the summer!!

Renting a storage unit was easy and fast. Lisa was very knowledgeable and answered all my questions. I definitely feel comfortable leaving my household goods there.

There are many storage options in the area with good people but if you want to be treated like the only customer leasing space from this facility ask for Lisa and put this place at the top of your list. Hard working, smart, efficient, honest, genuine and empathetic are qualities that come immediately to mind. Keep up the A+ work. A quick note to your boss and his boss - great management appreciates and rewards top contributors at every level in the organization. Many don't give a hoot about their people. You have a top performer here.

Great service.

Great deal, location and staff. Easy move in process.

Lisa and Cameron went out of their way to be helpful and friendly with us, facility is clean, convenient and perfect for our needs. We are moving out of a unit with another company where our belongings were nearly destroyed by unsuitable facilities! So relieved to be here now!

Quick and easy move in with Cameron! He was very kind and knowledgeable about the unit and gave me all the info I needed to feel good about my rental with public storage!

Cameron is great thank you

Lisa helped so much with the whole buying process and really helped me get a convenient spot and helped me. Great price for all the space perfect for military and perfect for deploying.

Lisa provided outstanding service! Made the process so easy and was very helpful in every question I had. Storage facility is very nice and clean compared to others I’ve seen. Overall great service and experience coming here.

DO NOT RENT HERE unless you are short-term. After 6 months, they raised my rent from $260 to $305 per month, almost a 20% increase. Had I known that they would be this greedy, I would have rented somewhere else. At one year, they raised the rent to $360 per month. That is close to a 40% increase in rent in one year. If it were an apartment, it would be illegal to do this. It’s still immoral. Stay away from this storage place. They know how much trouble it is to move and they take advantage. They are completely dishonest. UPDATE: At 3 years, they have now raised rent to $470, nearly double the original rent. They should be ashamed. And now at 4 years, they have raised the rent to $512. These people are greedy beyond all possible belief. I will be vacating, as now it’s more of a ‘shame on me l’ for staying. This during a Covid epidemic. I’d appeal to their humanity, but they have none. These people are pure evil. STAY AWAY FROM THIS PLACE!

Melanie was amazing and very helpful!!! Completely recommend her and this facility!!!

Melanie was so sweet, helpful, and patient. She answered all my questions glad I picked this location :) .

Lisa is so helpful and really helps the customers, Thank You!

Customer service representative was extremely respectful and courteous. They assisted in helping me understand the process and even walked me through for a tour and assisted in downloading the app. Will 100% recommend others to use this facility in the future.

Quick and easy. Melanie at the front desk was friendly and helpful.

Have no problems it complains in the last 2 years using. Mostly is clean and elevators are working fine.

Melanie and Gesselle at the front desk are very helpful and provide the best customer.

Very nice facility and great service at a good price!

Junie was super easy to work with and found me a great unit super quickly. I would work with her again Lisa was also super helpful when I needed to downsize

Lisa did an amazing job getting me all set up. Top notch service.

Super easy place. Carts are always avaliable, the temperature is always comfortable, and Lisa the manager is super nice and helpful. Overall a very smooth experience.

Friendly service by Melanie.. smooth transaction

Lisa was awesome. She was patient and answered all my questions.

Melanie was great

Angela was awesome

I had a small unit here for about 6 months and it did the job just fine. When I needed to end my lease, there was no fuss or hassle. Gesselle helped me out, and she was extremely professional and efficient.

Angela was very helpful in finding the right unit and made the process quick and easy! Thx so much!

I have been renting from PS for over 10 years now and I just had the absolute BEST customer service from Lisa at the 8866 Miramar location. I had a tricky request around adding authorized individuals and as well as a lock issue that was totally my fault; she fixed it in lightning speed. She is by far the MOST helpful person I have encountered at this storage company and believe that she should be recognized for her exemplary service.

Lisa was the absolute best while we were transferring our unit to a larger one. She was extremely helpful and made sure we had the best experience possible.

UPDATE: My issue was resolved at a corporate level. I wish the district manager would have elevated my issue to them without me having to go around him and onto the internet. But I'm happy they took responsibility. I'm not one to write a 1 star review unless it is FULLY warranted (which I don't feel is very often). In this case, I've NEVER received as poor of customer service from a company than public storage. To be clear, I did receive helpful services from 2 women (I remember Angela was friendly) I met at the front desk, but unfortunately that doesn't even make me want to bump this up to two stars. The problem is I was told over the phone that if I needed a couple extra hours to move out on the first, they would adjust my account and not charge me for the entire month. I thought that was kind and appreciated the gesture. I called the night before and told them that in fact, I would need the extra couple hours in the morning and was told that that wasn't acceptable and they don't know who would have told me that was okay. Well obviously I wouldn't have thought that was okay if someone hadn't directly told me that. I was escalated to the district manager who was un-friendly, un-helpful, and made it sound like it was my fault. Said there was absolutely nothing they could do for me. Did not take an ounce of responsibility. Essentially the response was "oh well, that sucks. You were here for 12 extra hours so now we have to charge you for an entire month regardless of MY employee telling you otherwise". Okay David, real cool. I asked to talk to someone at a higher corporate level and was shut down. Even large-scale corporation who's first priority is the bottom line will still make exceptions when it was obviously an employees wrong-doing. I cannot believe they are more worried about $75 than customer relationships. Especially when times are VERY difficult for a lot of individuals right now. But who needs that money for rent and groceries right?

Melanie is amazing!!!!!! Thank you for the amazing customer service! Keep up the amazing work.

Lisa was very helpful throughout the process, I would highly recommended this place.

Used public storage once before, and once again I’m back. Love the atmosphere inside the building, plenty of variety of storage sizes depending on your needs. Will use them again.

I used this Public Storage location for a little over 3 years and it was great! My items stayed very clean and the property was always very well lit and had good temperature inside. Melanie at the friend desk was awesome and so helpful! Update: just moved out of my unit and it was easy to close everything out and great customer service with Angela!

Lisa was a pleasure to deal with. She was kind enough to show us the available units and also a cheaper unit that was just was off the Rsvp list. This property is well maintained. One minor setback is that one of the elevators closest to our unit isn’t currently working, but we were assured that it will be fixed soon.

Angela is absolutely amazing she helped me with everything

Clean, air conditioned, best rate for the size. Lisa was very patient with us, showed us two units, and walked us through the sign up process. Excellent security measures. I recommend them.

Mrs. Angie was the best she helped me and my husband figure everything out. Very friendly fast and caring I highly recommend

Wonderful !

Angela was very friendly and helpful.

Angela was fantastic!! Super helpful and made moving a breeze.

Angela was so very kind friendly and helpful!!!

The storage here is super nice. An employee named Angela was super helpful and greets me every time I see her. Would recommend this storage if you want to move your stuff in here.👍

Went to public storage on 8866 Miramar Rd...met Lisa and i just have to say that she was very professional and friendly Helping me with the right storage I needed Thats why Im giving her a FIVE STAR RATING...THANK U LISA

Great service and easy to get everything setup. Thanks Angela!!

Melanie was good

Melanie was so friendly and very helpful.

Rented a storage unit for about three years. Facility was always clean and well maintained. Lisa made the closing process smooth and was very helpful.

Lisa was very nice and helped me get situated with a storage unit. The place is not is shabby and the prices are reasonable.

Angela Melanie provide a great service today.

I commend you on your manager, Angela, at your location on 8866 Miramar Rd, San Diego. She is extremely helpful, polite, and knowledgeable. Great employee!!

My experience here was amazing. I was always helped quickly and cheap prices and ease of access. Lisa helped me with the process and I was in and out in minutes.

Angela did a great job making a difficult transaction not be difficult today. And in three years here they've never once given me anything to complain about.

Great storage units and great prices

Great job Angela!

Lisa and Angela in the front office were great and helped me on the same day when my things couldn’t fit in just one unit. Really appreciate the quick help!!

Angela saved me when I drove here with no card with me....took time out of her personal lunchtime to save me from a bad situation 🙂

I had an excellent experience at this location. The customer service was exceptional. The price was quite fair and the space was clean. But most importantly Melanie and Jeremiah were so kind, pleasant and helpful!

Fast and friendly service. Jeremiah was so helpful!! Contactless service if needed.

Lisa was absolutely awesome! I originally held a 7.5x10 unit then realized I only needed a 5x10 and she allowed me to hold one online right then and there so that I could get the online rate and she was super patient and very very kind! Thank you so much 😊

Lisa was very friendly and helpful! super easy to setup a unit

Lisa was super helpful and made the process easy for checking out the space and leasing the unit.

Melanie was extremely helpful in helping me close out on my storage units and I couldn’t be more grateful!

Lisa was very nice and professional. She made the process very smooth and easy. 10/10

Lisa was great. She got me set up quickly and she was very nice. Good storage units and clean property.

Lisa did a fantastic job and walked us through the process.

Lisa was so helpful! She made the process super easy and alleviated a stressful situation.

Thank you to Lisa for assisting my wife by phone regarding our long-term storage and working with management to secure a fair price on our rental. We also received great service from Jerry today when we checked in to rent additional space and sign up for automatic payments. Thank you for making the process easy and for your professionalism.

Excellent customer service by Lisa and Angela

Angela was efficient and straight to the point

Lisa is AMAZING!!! She truly knows what customer service is!!! Besides the great deals that they offer, i would HIGHLY recommend Public Storage on Miramar just based on Lisa!! Thank you again for goingvabove and beyond!!! Tarra

Lisa was incredibly patient and helpful on move-in day. I really appreciated that since it was a big move and so pretty hectic.

Lisa at public storage is very warm and welcoming. She is very clear about what u are signing up for. I am very happy with their service here! The units are clean and keep well. 😊

Angela was so helpful, truly the best part of a stressful moving day. I came in, and she helped walk me through everything and set things up in a quick and efficient manner. Units look clean, and very safe.

Lisa and Jeremiah were excellent they got me squared away.This place rocks! Thanks guys!

This place is pretty good. Roboto is really kind

Lisa was such a great help, we were just getting our first storage unit. She was so kind and helpful, and make getting a unit so easy!

Roberto was wonderful. Quick and responsive. In and out super fast.

Needed a place close by to store some boxes while we waited on our house to be ready. Public Storage had the perfect size room. We just needed something small. Roberto quickly checked us in and showed us our locker. Place is clean, well lit, and hand trucks are available. Check out was a breeze with help of Lisa. Would recommend this place and use again.

Lisa is fantastic.. Great customer service

We had a storage unit there for three years and were very pleased - it was safe and clean. We never had any issues at all. Lisa was very kind during our move-out, making sure we could depart as soon as we indicated we were done. Their office is set up with social distancing protocols, making it a worry-free experience. Thanks for making it easy for us!

Angela was wonderful! She helped up find the perfect unit and gave us a tour so we would feel comfortable moving ourselves in.

Angela, was amazing! She was very patient and thorough, taking the time to explain all the details, walked us to view the unit prior to renting, and showed us the best ways to enter the building to load the unit! This has been the easiest process of any storage unit I’ve rented from!

Lisa here was very nice and helpful.

Lisa was very helpful and professional. She explained all aspects of the contract and showed us how to access our unit. We rented at Public Storage before and are happy to store our belongings here again.

Roberto is wonderful and it is a very clean Facility

Roberto helped me get a second storage unit at 50 percent off second month!!! Very friendly and outgoing guy.

Really nice staff

Great experience, very warm and welcoming staff. If you need storage come here its the way to go. Climate controlled and clean. Easy to get to.

My stuff lived here for six years and enjoyed it thoroughly. My things felt safe and secure and they enjoyed the air conditioning.

Roberto was great help! Very clean, highly recommend this storage facility.

MELANIE was the greatest! Answered all my questions and was the nicest attendant. Definitely recommend their services.

Roberto was very helpful, he answered all of my questions and I got a unit the same day. I will definitely recommend this storage in the future !

Awesome!! Melanie and Angela helped us out with a lost key situation. Fantastic service and good conversation!

Quick, easy, and the employees there were extremely friendly and helpful! Angela was especially helpful!!

Very organized! Communicated thoroughly through the process. Great people!!!

Lisa was great!

Great help with guiding me how to collect my storage unit

Lisa was very helpful and got me sorted out right away!

Really helpful

Lisa was very helpful and nice , storage here is worth it, great price !

Lisa was really helpful and the process was quick. I was in and out of the place in 20 mins.

Fantastic Service

They're very nice and pretty clean, but the price just keeps going up every few months...

Melanie was so nice and she took a good service for us. Clean place and everything was good! :)

Melanie was very friendly and showed us the unit and the surrounding area. We were given all of the information that we needed in a timely manner.

Just moved into my storage unit the other day and Chris helped me. He answered all my questions and he was a really friendly person. Thanks Chris

Chris made it quick and easy

Chris and Alexis are an awesome team. This property is always clean and drama free.

Chris was very helpful and quick service. Thanks Chris.

Great Service! Chris was very helpful especially during deployments and closing out the accounts. Keep up the great work!

Chris

I made a reservation online and came in today to meet with Rachael. She was very nice, answered all of my questions, and made the whole process very easy going. Thanks! 10 months later, just checked out on 2/28/20 with Chris. He was also very helpful and prompt in closing out my storage. Thanks again!

Chris made my transition out of a horrible situation into a much easier and happier one.

Thanks Chris! You were fast and efficient, great customer service. thanks so much!

Roberto did a great job! Very friendly and concise. The $1 first month deal is awesome too!

Nice location and Roberto was really helpful.

Junie, helped me secure a unit. I cancelled on her on Saturday, then was late on Monday. She was so cool and understanding. When I got to the place she showed me the units. She answered all my queations and is super friendly. This is the first time I have a storage space and she has made the experience a great one! Thank you Junie! You rock!! - EH

I don’t usually leave reviews, however, my encounter at Public Storage Miramar left me having to leave one. Junie, from the initial phone call to being walked around the property and being shown the units; had all the answers and tips to storage! I have never used storage but within minutes of dealing with her I knew this is the place I wanted to use and could tell it was safe and clean. Awesome place and props to Junie for really helping and selling it!!

Came in today and was helped by Junie. She was very professional and helpful, showing us everything about the facility! Gave us knowledgeable information and will recommend to anyone who wants to get a storage unit!!!! Thank you Junie !!

Junior has great customer service

Junie is the best. Made me have a smile on my face the whole time while helping us out. She’s number1

Junie, thank you so much for the best customer service today. Helping me get the right space for my things I appreciate you very much. Keep up with the good customer service we need more people like u here.

Chris is very helpful and answered all my questions ! Great customer service !

Alexis was very friendly and made getting a storage unit here easy and fast

Junie . Best customer service ever

Junie was the best women helper in the world. She is awesome. She was so nice she deserves a raise.!

Junie was very helpful. She anticipated my needs including a lock / boxes for the unit so I didn’t have to go all the way back. Moving is always stressful but she made this portion of getting storage so much easier. Thank you So much Junie!!

I really enjoyed my experience here today, Junie was really patient and answered all my questions, as I had many, She was able to find something that worked with my stuff and budget, great location, really good customer service!!

JUNIE IS AWESOME, SO PROFESSIONAL & FRIENDLY! She gave us a tour and explained everything perfectly for us ❤️❤️ THANK YOUUU!!

I was assisted by Chris and was very happy with the level of service that was provided. Friendly and easy to work with. Thank you!

Chris was very quick and helpful. This was our first time storing anything and he was happy to explain everything

Junie is the best. Fast checkout and great your. I was looking at other local storage but the great customer service brought me back.

This is the most accomodating storage place I’ve been. Junie is so nice and really helpful to me.. Prices are great compared to other location hopefully it won’t change much.. Junie, keep up the good work..

Chris was very helpful and friendly!!

Amazing service! Great rates! And you can fit more than you think into the 5x5! Plus climate controlled too

Top notch service from Chris

Junie was amazing and extremely helpful and she has a very friendly and bubbly personality which made the whole experience pleasant.

Let's just say that u can only use the carts when someone is working in the front office to give u the key to unsecure a cart in one of the two lobbies. Then appon taking up a load to the storage unit my friend and I became trapped first in the elevator then when we finally got the door open and got out the elevator forcefully closed the door and wouldn't open to get our stuff out. I think any business that has elevators in their buildings is responsible the elevators working perfectly and flawlessly. So maybe they should get the Otis technician out there to make absolutely sure those elevators don't have any flaws or hiccups no matter how much that cost. The storage company is taking it in hand over foot. So flip the fu.... bill. Now, everytime I get into the elevator I document it. Cause next time it's called lawsuit.

Thanks Junie for excellent customer service.

Junie was very helpful!

Junie is amazing, great personality, knows what she doing and knows what she is talking about with the units and the code, Gates and all. She is so great. So happy I got my space there.

Junier was incredibly helpful and informative throughout the entire process.

I made a reservation online to purchased a storage unit & it was the easiest process. I showed up to move everything into my unit and Chris helped me out tremendously with my reservation, a tour, and everything else I could think of and couldn’t have! I highly recommend doing business with Public Storage but most importantly make sure you have Chris help you out. He will take care of you with outstanding customer service.

Junie was great ! Very helpful & Outgoing!

This is a great storage place, Junie was able to help me find exactly what a was looking for and the prices are great.

Junie Provided a great informative tour of the facility. The overall experience was outstanding and the cleanliness of the building was great. Recommend for other to check out this place if a storage unit is needed in the San Diego area.

Amazing customer service, Junie was super helpful and friendly!

Great customer service! Clean building and Junie was such a huge help!

Junie She was a very great person do deal with and was very helpful

Chris was super nice and helpful. Very professional. I got checked in quickly and he was able to answer all my question.

Chris was amazing. Very helpful and informative.

Unfortunately I need to update my review. My locker was broken into with an axe. Not only that, but the offender put his own lock onto my locker so now I can’t access it. PublicStorage will not allow me to cut off the offenders lock, nor will they open the locker for me until “mid-November”, over 2 weeks from now. So I basically am locked out of my own locker despite paying rent.

Junie , Very Professiona Excellent Service l!! Great Doing Business!!

Junie was great best ever nice place

Junie.... she’s amazing great customer service I recommend her the most. Thanks for helping me with my storage needs.

Easy

Fast, easy and painless. Everything was explained professionally and in full detail. Chris was able to answer all my questions and made this an easy experience. Highly recommend...

Junie was very helpful in assisting with my storage needs. I would highly recommend this location for friendly and helpful staff.

The manager Junie provided excellent customer service. She was extremely helpful and would recommend this public storage.

Junie was really professional and helpful with showing me my new space. Thank you so much for your help!

Junie helped us get the best rate and talked us through everything. She was so friendly and easy to talk to and had an answer for all of our questions!

Was a tenant at Public Storage on Miramar Rd and always received the best customer service. Worked with Junie on my vacating process and she was great. Answered all my questions perfectly and was very polite and awesome to work with! Would highly recommend this location!

Set up storage account today ,09/22/18, with Junie who was friendly, professional, and efficient. Showed me how to access the facility and storage unit and answered all my questions about them. Great service!

Great place and friendly staff. Junie helped me vacate even though I gave a short notice. Would recommend.

Everyone was so nice. In and out service! Great team members. Junie K. Was so nice and helpful. Chris was a helpful guy over the phone.

I had Chris doing my paperwork for the storage. He is nice and awesome, and had me cleared with the minimal wait time anyone can imagine! The process went so fast... in a blink of an eye!

I was there recently and worked with Chris. He was very kind, and helpful. He made the storage unit aspect of my move by far the least stressful!

Junie was fantastic. She was amazingly helpful

Junie, thank you for the great service!

Great customer service by Amanda. She made the entire experience thorough and swift!

Junie was great customer service, she’s helping me with my unit and my account. Very friendly and smiley personality. She is GREAT And no word I can describe her friendly personality. I recommend to see her if you going on this location (public storage Miramar)

Chris was very nice and helpful. Got me my storage place very fast. Would highly recommend coming here

Junie was THE BEST very helpful and good spirited! 10/10 would recommend!

Junie was doing a excellent job helping me setup the storage.

Junie was just super helpful! Very informative! Great customer services and friendly!

Junie is the best! She was professional, helpful, patient and funny. She made the whole process simple and easy. We are so happy we chose Public Storage!

What a great experience today with chris!!. ive rented multiple storages from this location through out the years and i love working with chris, he is always happy to help you and very professional but today's experience was exceptional. he was such a joy to work with. A keeper for your company and others need to learn his customer service touch! thanx for all your help brother keep up the good work and God bless you my brother!!!

Junie was so nice and helpful! The whole process was so easy!

Junie was AMAZING! I had held a unit online for an excellent price. When I went to the facility to view the actual space Junie was more than accommodating to explain details and give us the best unit available in that size. She spent a lot of time with us, answering all our questions and explained things we wouldn’t have known to ask. EXCELLENT customer service skills that made us know our belongings would be safe.

Chris was do helpful and informative, he found a better deal for a larger unit and helped explain the details. I love how easy this was to reserve and complete the transaction.

Junie I got excellent customer service to her. She kindly introduced our storage and let us know information what we should know. I had great time.

Chris is the man went above and beyond the call of duty. To insure my reservation was maintained. Thank you!

Chris was extremely helpful and knowledgeable when setting me up with my first storage unit. The property is nice and clean and staff is super friendly. Thanks public storage and Chris!

My parents are moving to the Philippines and needed a storage unit to store some of their valuable things. Junie was super helpful with what my parents and I thought was going to be a stressful time. She made sure that it was a smooth move for us. We want to thank her again for all her help and with a friendly, upbeat personality. As I’m sad to see my parents leave soon I’m happy we were able to make this transition easy on all of us. ONE last note the air conditioning here on this hot day helped a lot! Thanks again.

Great place to rent! Junie helped me and she was also great. Highly recommended.

Properties clean and Chris was very nice and helpful!!

Junie was a great help for a last minute customer. Highly suggest this month to month storage unit useful and cheep for whatever you have filling up your house. It’s also right off MCAS Miramar.

Junie was absolutely amazing from start to finish! Junie was knowledge about the products, the units and Public Storage as a company, overall. If you look up the definition of customer service I’m sure you’ll see her name by it with a smile!

Junie was sensational, she really takes pride in her work. This was my first storage experience and having Junie really made my buy storage excellent!

Junie is amazing!! She helped us and made a boring situation on a Saturday a fun purchase!!! Love her!!!!

Public Storage is my first experience in renting a storage unit, and it went very well. I took advantage of an online off of $1 for the first month, I made a reservation for the day to come in, simple. Then I met Junie at the front office who is a delight. She walked me through the entire process, showed me my unit, and really helped me out with my questions all with a smile.

Junie was great and made sure to explain everything really thoroughly. A great place to store for college students!

Chris was very helpful and nice. The process was very smooth and quick

Junie was amazing. Great custoner service and very professional and friendly.

Chris was professional and highly responsive to our needs.

was great. I pulled up and was instantly greeted by her with a smile. She was in detail with everything and informed me of a lot of things that i didn’t know about. made my day a lot easier knowing i have somewhere to keep my stuff.

Maria was very helpful in finding us a unit--I would recommend using this location for storing your stuff.

Easy process, good service - Brandon was great :)

I would like to thank for the service I received from Maria. I was treated very well.

Junie is the best!!!! We came in to get a unit and it was easily accommodated! She’s very detailed with all of the information and if you have any questions she’ll answer them all. We love her humor and her personality so much I would definitely recommend her to my friends and family. I can see her hard work and dedication to make sure people are happy with their needs when it comes to their storage and belongings!

Junie gave me an exceptional level of customer service. Showed me where my unit was located and the best elevator to use. Very professional, and inviting. I would definitely recommend another person to this location if they needed storage.

Junie was great and took time to explain everything. Place is very clean.

I began renting a unit back in April. Great service by Junie! She is really funny, and she really makes sure you get the right size storage for your needs. She doesn’t try to convince you to buy a larger unit. I originally reserved a large unit but decided to downgrade because she recommended it. She also made sure I was getting the best price for the unit I ended up choosing. Truly a great person! Very good service overall!

Junie was Very knowledgeable and gave me the best deal! I feel comfortable renting my things here.

Went to complete my reservation yesterday and Junie was such a great help! I’m ready to go with my new storage unit and the customer service was A+ in all aspects!

Chris was very helpful and nice! He explained all the details surrounding renting a storage unit, helped us decide on the right size, showed us multiple different sizes, and ensured we knew exactly how the move-in process would work. Definitely recommend Public Storage on Miramar and Chris!

Junie, Phenomenal customer service! thank you for being, warm, inviting, honest and extremely knowledgeable. I would recommend this specific public storage to anyone. You will be well taken care of, well informed, comfortable and confident in your decisions by the time you leave.

Rachael is awesome and was really nice and made the process really really easy and nonstressful

Junie was very helpful, knowledgeable and pleasant to deal with. She also offered helpful suggestions. 5 stars.

junie was awsome, friendly and helpful. easy to set up and tbe facility was pretty new. large elevators and dollies available.

Junie was extremely helpful and knowledgeable about all services provided here. She is definitely an asset to your company.

Junie really great helper she helped me and made it really easy to get into a storage. Recommend her a lot!

We came to see a 5x5 ended up getting a 10x10 for 1dll first month and best part month to month. Great customer service, ask for Rachael was great! She even speaks spanish which is a big plus for me cause I am a latina. Great customer service, great attention, just the best.

Rachel is the best, she is super friendly and patient while answering all of our dumb questions, made the whole process so easy, she is such a pleasure to work with! Best Public storage location ever!!

Junie was very helpful with suiting our storage needs. She has the best customer service we ever seen.

Rachael was wonderful! Helped us get a great price on our storage and was such a sweetheart!!!

Junie was awesome! I told her my move in date and she made sure that I got all my paper work done early for a seamless move in. She's great keep up the good work.

Junie was super at explaining the process to me. Even though I didn't have much time her explanation was smooth and I was able to start moving my belongings in today. Clone her!

Lovely representative. Very helpful, knowledgeable and polite. Truly an asset for the company. Nice pleasure.

I've got no complaints! The staff is awesome! They're always willing 2 assist u in ne way possible n if u need a smile, they got 1 waiting just 4u!

Super friendly Junie was very informative and knows her stuff customer service at its finest

Thank you so much Chris for helping me find the best storage for all my belongings... You are the best. Thank you for explaining all the details. I am so glad I choose public storage and you was here to help me. Best customer service ever I appreciate it very much not a lot of people treat customers like this. You are so kind keep up with the good work... 😁😁😁

Just got a unit here yesterday and Junie helped us with every thing we needed to know and made it hassle free. Junie was very professional and friendly and we couldn’t ask for anyone better to help us out!

Junie thank you for your outstanding services

Junie was the best. She is better than my mom

Junie is the best!!!! She stayed late just for me because I went to the wrong public storage. She is awesome!

Junie was great. She showed me the space and explained about the rent and insurance for the space. She also took the time to explain the rental agreement and the time you are able to come in and out of the storage. I would recommend her to anyone.

I made a reservation appointment online but last minute the day of I called to see if I could make an earlier appointment. Lisa, the new manager, was able to get me in right away! As soon as I arrived she was so sweet and helpful. She gave me a tour of the property and showed me my unit. We filled out all the paperwork and I was in and out in 30 minutes! Thank you so much Lisa! I'm so happy I chose this public storage

Great customer service and run down of this facility! Junie helped us pick a prime location, and gave us a run down and all of the ins and outs. She was incredible and made us feel even more comfortable knowing the ins and outs, short cuts, nuances of the buildings, property times, features, everything! Very impressed! In the area, there are storage facilities speckled throughout. We found this Public Storage, and this location to be a great mix of value and space. Online rates were incredibly competitive for the area, and the facility is great. So when we discovered the customer attention to detail, that was just a plus! Ask for Junie, she knows all and will help you feel at home.

Brandon was great very helpful & answered all my questions. The rate was the best of all the storage units I had researched

Just walked in to grab a unit - Junie helped me out and was great. Easy to talk to, friendly, and helpful! 👌👍

Christ is the best really helpful guy

Chris was very helpful

Chris is the best

Chris was very informative and patient with all my questions!

Chris is the best! He is a great guy. Very professional and curious. You should keep him at all cost!

Junie is awesome!! She helped me with my storage reservation. She was so sweet and answered all the questions I had. She showed me a unit that was perfect for all my stuff. She was so helpful and took the time to explain everything.

Junie was great. Very helpful and detailed! Recommended.

Is there a problem when I paid you for a storage unit and it is locked by someone else's lock? Well , yes ma'am there is...and your manager did not what so ever disclose that I needed to put my lock on it right away.it does not mean much with apologies from you, I lost 2 days of being able to get my things in there. Let alone I was hauling this stuff, (my life) in my car......sigh! 4 stars, assistant manager let me in the office so I can use restroom

Well our stuff hasn't been stolen or damaged yet. They did randomly raise rent a couple times now which kind of sucks.

Great service, Brandon helped us check in quickly and throughly answered any questions I had.

Great storage facility. When moving in, I was on a time crunch and Chris was of great help when moving in. Didn’t have any problems and my items were as clean as when I left them 6 months prior.

Chris is amazing at what he does! The facility is upkept on a consistent basis and Chris always goes above and beyond to assist me with my storage concerns. I would definitely recommend this location to anyone looking for a trustworthy, safe, and clean facility - this place checks all the boxes!

Awesome staff especially Kylie!

Chris was very helpful and answered all my questions. He was quick and efficient.

My wife and I just got a storage unit, and Chris was extremely helpful and walked us through the process. I completely recommend Public Storage

Great service from Kyrie! Recommend for any storage needs!

Chris was very helpful. The process was fast and easy. Kelly

Chris was really helpful

not only have i had the annual fee increased, operation hours shortened, and general issues with the building.. i was accosted outside 2 days ago by the supposed building worker. i had been waiting outside for a friend to arrive so i could open the gate, she came up to me with immediate hostility and asked if there were any reason i had been standing in front of her gate. i said i have a locker here and even showed her my card. she didn't let up, told me i should be glad so...meone cares enough about the place to ask. meanwhile the place is a legit shithole. stains and dirt as old as I've been renting there (3 years) seriously no one has ever cleaned it once. after she threatened me with police i couldn't help but laugh and she walked away. is that anyway to treat a customer? i wouldn't give this dump my money or time ever again. i don't even think the company cares enough to resolve this issue honestly. also gates are constantly busted. bathroom DESTROYED, don't bother with this dump. also the place has rats. they put poison packets in all the lockers without telling anyone. maybe if they cleaned it wouldn't be an issue See more

Just got myself a storage unit here, Chris helped me through everything he was very nice. Both Chris and Kris(hope I spelled it right) were really nice. Thanks so much for making this easy, great price too.

Pleasure dealing with you Thanks Cris

Chris is a ginuene guy hard to find people like that these days

Very friendly and helpful service! Thank you Chris!

Was a quick and seemless process - Chris had got me situated which made my day. Highly recommend this place.

Natasha and Kristin were awesome! They went out of their way to help me and my friends in a time of need. Thank you for helping and having great customer service!

Natasha was very helpful and very courteous. Helping me with the paperwork and finding my space was a breeze. Highly recommended.

I have been a storage facility user for longer than I care to remember ....Chris at Miramar Rd Public Storage is one of the most honest, sincere, professional and helpful people I have encountered. He always remembers my name , is positive, and maintains the building nicely. It’s a pleasure to know someone like Chris. -Rick

The public storage at Miramar road is great. Chris is very friendly and nice. The office is very clean and cool. Thanks Dennis

I’ve never used any sort of storage before but Chris at the Public Storage on Miramar Road was a huge help in getting me in and out quickly and conveniently

Fantastic service, Chris at the desk met and exceeded our expectations and was able to follow up with us to make sure we were satisfied. Will only store my stuff at public!

Always friendly knowledgeable and if problems can solve them effectively

Chris and Kristin was very nice.

Great experience, fast and smooth, thanks Chris!

Chris gave me excellent service, i really appreciate him helping me and will recommend to everyone....

Kristen and Chris were awesome!! Excellent service and fast and easy to set up!

Easy and quick set up process. Chris was very helpful and was able to explain everything very well.

Firsts storage experience and it’s been easy so far. Maria and Kristin where cool helping me get a key for the cart.

Chris was nice!

Chris is the best

Chris was an amazing helper. He was able to work with me and was very informative.

Service was awesome Chris. Was very helpfu.A+

Chris was very helpful. I will tell all my friends about this storage facility.

Chris was super helpful and very nice.

Chris was very helpful, made my move in easy and efficient. Will recommend this public storage!

Kristian was great!!Very polite, helpful, attentive and friendly, I will surely recommend her to all my friends and family.

Easy process with clear instructions and a helpful friendly staff.

Alex and Brandon were awesome! Both were polite and friendly. Got my cousin a good size space for a really good price. Will definitely recommend to my friends and family!

This is a great place to keep your stuff Chris is very friendly and helpful I would recommend this place all my friends

Chris very friendly and helpful I recommend all my friends to store at this location

Just checked out, Chris had great fast service

Very nice staff here. Chris was especially helpful. Thanks again Chris!

The managers (Chris and Gabe) here are awesome and the place is so clean!

Chris did a great job introducing the storage units and answering questions

Lexi was amazing! Answered all of my questions and was soooo friendly! I am recommending this location to my friends because of her. What a great experience! Thank you Lexi!

RODENT DAMAGE! Client from August 2016 through January 2018. We were originally happy with second story / climate controlled for our items - everything was professionally packed and moved into the unit. The units are not entirely sealed from the outside and, consequently, our items had RODENT DAMAGE when I unpacked them in our new house. I found two fist-sized holes chewed through a rug when I unrolled it as well as teeth marks and significant damage to a bookshelf/wine-rack. Unacceptable on any account especially given the high price-tag (>$200/month) for the unit. I cannot recommend this facility to friends/family and would recommend current tenants check up on their items. I will be back in my new residence at the end of the month and will update this review with pictures. Good luck to other clients...

Brandon Took care of me and made this process super easy. There is a lot of stress in moving as everyone knows having someone like Brandon who cares to help makes everything much easier.

I've been storing my things with this company for years as well as directing all my friends their way.i feel comfortable and safe and secure having my things there.Their staff is friendly and willing to go that extra mile to help you.Clean and we'll lit at nite.

Great service! Raquel was amazingly helpful and the property it’s very nice! I would definitely recommend it.

Raquel and Chris were very helpful, friendly and professional. Would recommend

Chris was super helpful!

Chris was extremely kind and helpful. Highly recommend this place.

Chris is incredibly friendly and helpful. Move-in was painless and the facility well maintained. Thank you!

Kristin was very helpful in my financial services, she actually took time out to see exactly what I needed and got things done in a efficient manner. Thank you.

Chris was extremely helpful.

Ask for the friendly manager brandon

Chris was a cool dude to go to. Very quick and accurate!

The people at this location are really great to work with. They are friendly and cooperative and have worked with me when I need to do things after hours, providing carts etc. They keep the place clean and well monitored. Highly recommend this location.

Brain was very helpful and expedient in cutting the lock for my unit.

Chris was great.

Clean and temperature controlled!

If you need storage this is this the place to go ask for Chris.

Very clean storage area with a lot of help from the employees! Audrey made the whole process much easier and was very helpful in answering all my questions. I would suggest this storage area to anyone!

Love the location, used it twice already very helpful Chris, and Raquel are awesome

If you need storage this is the place to go. The manager Chris is very helpful and friendly.