I came to the office on 8866 Miramar Rd today, the worker Heather spent lots of time to help me with my move in, I am really happy with her service, highly recommended!
Heather was so sweet and amazing!!! She made the whole process super easy!! Thank you!
Great service!! Heather got me in & out quickly & on my way
Matt who was helping me today was very courteous in his manners and very professional in explaining how things works and made it really easy to understand the layouts and procedures. I really appreciated that and just want to say thank you.
I signed up online and in two days, I received a clean and neat space to store my gear and some furniture. The whole experience was seamless and smooth. Heather was incredibly helpful, professional, answered all of my questions, and even walked me to show me my space! The customer service was great, the general building and area is clean and safe, and the whole ordeal was hassle free
Everything I needed from a storage facility! Mike was great at accommodating all of our needs. If you’re looking for a storage facility, this one will fulfill all your expectations. I would highly recommend them and lease with them again.
Amazing experience with this public storage, great price point for me and exceptional service with any problems I had. 2024/10/16 @115pm was helped out due to app problems and the front desk helped me out immediately and gave me a backup option in case I had problems later on.
Heather was amazing at the front desk, very helpful! Will use again!
Great place to store your items. and Mike provided the best service, great help.
Mike the best very helpful than you public storage
Mike, that they are mentioning here must be new. My experience here is that my unit was emptied of pretty much everything (stolen) and I had to return 3 times because no employee was ever in the office or returned my call to get the lock the thieves put on after they broke in cut off.
In 2 years my monthly cost has doubled from the initial starting price. There are no cameras or theft prevention in the corridors or on the units. If you don’t mind your belongings being stolen a good place to go.
Mike is great! This is the best storage experience I have had. Usually they are pretty awful. Mike helped me and stayed in touch with me throughout this process. I’ve been here for 4+ years and it’s clean. No rodents. Only issue is, like all storage unit companies, they raise the rents often. So don’t plan on leaving items for a long time.
Just moved from the East Coast to San Diego and needed storage until we get the house all settled and Mike at Public Storage took care of everything storage related and annd told me about the area I felt extremely welcomed. True professional and courteous, I recommend this facility and Mike to anyone who has storage needs!
Mike does an amazing job not only with customers, but also keeping the place clean. He is very attentive to his guests and ensures quality service with any problems that arise. We have had our storage unit for years and I couldn't be happier using Public Storage along with Mike's incredible service. Highly recommend!
Awesome experience at this public storage. Mikes super friendly and always cleaning the place!
I’ve had a fantastic experience with Mike, the property manager at Public Storage. From the moment I walked in, Mike was welcoming, professional, and incredibly helpful. He went above and beyond to ensure I found the perfect storage unit to meet my needs, explaining all the details clearly and answering all my questions with patience and expertise.
Mike’s commitment to customer service is truly commendable. He made the entire process smooth and stress-free. It’s evident that he takes pride in maintaining the property, as everything is always clean, organized, and secure.
I highly recommend Public Storage, especially under Mike’s management. If you’re looking for a hassle-free storage experience with top-notch service, Mike is your guy!
Mike was awesome! He went above and beyond to make sure my furnishings were stored with ease and peace of mind. He was a resource my movers needed as well. When the right people are in place, the experience is comforting.
The manager, Mike was very helpful. Found what I needed and had me all set up within 30 minutes. Very clean facility as well.
I recently rented a storage unit at Public Storage, and I couldn’t be happier with the experience. Mike, the site manager, was incredibly helpful in finding the right unit for me. He patiently answered all my questions and ensured that I got the best price. The property was clean and well-maintained. I highly recommend this storage site to others!
I’ve rented from 7 different storage locations and the public storage at 8866 Miramar rd is by far the cleanest and most secure place. Mike the property manager is there every time I go. He’s always making his rounds checking locks, making sure doors are secure and cleaning; indoors and outside. Mike what you’re doing is noticed and appreciated. Mike is making a positive difference. Thanks Mike, I know my belongings are safe and secure as long as you’re the property manager. Mike, you rock!
I recently signed up with Public Storage and have been having a fantastic experience so far, mostly thanks to the property manager, Mike. He is incredibly helpful and personable, which I didn’t find in the staff at other storage places. One time, we didn’t lock our unit properly, and Mike noticed it right away. He let us know immediately, so we could take care of it quickly. Mike’s attentiveness and great customer service really stood out. I highly recommend this place, especially because of Mike!
I really appreciate Mike's help when I have had questions about my account. He is always friendlly
Mike has been extremely helpful and friendly in all my dealings with him Highly recommended
Mike was very helpful and professional.
Great storage location, very clean, economical, safe.
Have had nothing but the best service from this location. Mike the manager is always available and has been more than helpful. Extremely clean facility with easy access!
Mike is always friendly and helpful. I highly recommend this facility.
Immediately upon meeting Mike I liked him. He was a pleasure to work with and helped me out immensely when I was in a tight spot. I live out of state and came into town specifically for the purpose of closing out my storage space. There wasn't enough room in the truck for a mattress that was remaining and I had a flight to catch. Mike was kind enough to offer to dispose of the mattress himself! I was so grateful! I appreciate him going above and beyond to help me out in a tight spot. You have a great employee and a great person. Mike deserves a raise and a promotion! Thanks MIke!
Lisa is so helpful and really helps the customers, Thank You!
Mike B. at Miramar Rd. Public Storage is so helpful! Definitely a place to place your belongings. Reach out to Mike or other staff. AAA+++++
there’s nothing better than getting excellent customer service which I did at public storage. Mike is definitely the best. Very knowledgeable, professional, and very pleasant to talk to. I recommend this facility very highly.
Mike is always such a big help. Friendly and very nice to talk too even when it's about auctioning off my belongings lol nice guy, very helpful....Thank you, Mike.
Great storage service, Mike was very helpful!
Mike, the manager, was extremely helpful to us. He goes above and beyond. Greatly appreciated.
BIG MIKE ALWAYS COMING THROUGH! Great service!
Easy process, good service
2024 edit - Mike was super helpful
Quick and easy check out process! Mike was very helpful and accommodating to get me checked out as soon as possible after my movers arrived.
This is a great location for personal storage. Mike is fantastic! He is very helpful and friendly and makes everything easy! He always calls me back right away if I have a question. I am so glad to have his assistance as a customer at this location.
I have used Public Storage for a while now and transferred back from across the country to San Diego. The unit was ready, clean, and the manager assigned my unit as close to the elevator as possible, which was much appreciated. The only drawback is that the elevator has to be unlocked via keypad every trip up (good for security however). Maybe the app could be integrated with access for the elevator like the gate, which is a great option. Reasonably priced for climate controlled storage too.
I have been at Public Storage only a short time and had already made plans to leave because of a decision made regarding my rent. Mike, the local property manager took the initiative to get a resolution to my issue. Within hours of his taking action the issue was resolved and resulted in a far better result that I ever thought it would. Mike came through in a big way and only because of him, I am still a Public Storage client. Thank you, Mike!
Great facility, I am very satisfied with my unit and MIKE WAS ABSOLUTELY AWESOME with getting me set up. High recommend him and this facility.
Just got assisted by Mike.. very professional and very customer service oriented. Thank you Mike as your customer service is one of the main reasons why do business with Public Storage
I love, love this place. Air con, very safe & clean Mike is the property manager so helpful. Come store your treasures here close to the 15 frwy & 805 frwy. Luz in the front desk help me too. I stored my whole condo here for 12yrs. I trusted them to watch over part of my life. Thank you guys very appreciate that & I will miss in & out from this storage. Hats up to u guys !! Keleni
Storage can sometimes be stressful, but not here!! Everything was very easy. I would like to make a special shout out to “Luz,” who made our experience very smooth and easy. She truly made our experience better!! Thank you so much Luz!!!
The big reason why I have been using Public storage for so long is the outstanding service I continuously receive from Mike. This guy assisted me when a payment was not submitted and guided me through the process in how to avoid the late fees in the future. I will continue to support this location strictly because of the service Mike gives not only me, but to all customers! HIGHLY RECOMMEND
Mike was extremely helpful today! I really appreciated his patience with me & answering all of my questions.🤗 We need more pleasant customer service reps out there!
Thanks Mike
Great storage place and easy parking. Mike was awesome. Highly recommend for your storage needs.
Had a great experience with Mike, helped us with our unit and made stuff pretty straightforward!
Mike was very helpful with a situation i had with my rental unit. I've been renting here since 2010 and he's one of the better employees that has worked here.
Mike is awesome really he went above and beyond to help me out. Highly recommend this location!
Mike did an amazing job and really took care of us here. I stopped in at the office for something completely unrelated and mentioned a small issue with our account. Mike took care of it immediately with great customer service. We’ve had a storage unit here for many years and would recommend this facility.
I had a unique situation that I thought was going to be a huge hassell, but Mike was super knowledgeable and helpful which made the whole process easy!
Mike was super helpful and very thorough in finding me the best unit so i wouldn’t have to keep going up and down the elevator to move things. really appreciated his hard work and going the extra mile to make my move even easier.
Thos public storage is awesome! The customer service is impeccable! This guy, Mike, that works there went above and beyond to help me! The facility is clean and well kept. 🌟 🌟 🌟 🌟 🌟
Mike was amazing and helped us out! I would highly recommend. Customer service still exists, Thank you!
The storage unit exceeded all my expectations. it was impeccably clean and impeccably maintained. Manager Mike went above and beyond, offering invaluable assistance and thoughtfulness throughout the entire process. Thanks to his efforts, everything was a breeze. I couldn’t be more pleased with both the unit itself and the outstanding support I received!
Mike and the support team are very responsive and return phone calls. The facility is clean and access to the units is an easy process. Highly recommend!
We just moved our things out, and the whole experience was fantastic. Mike was especially helpful. If we need storage again, we'll be back! Thank you!
The storage unit was everything I could have asked for, it was clean & well maintained. The manager (Mike) was very helpful & considerate. He made the whole process as easy as possible. I'm very happy with the unit and the help I've received!
Today, I came to register a new storage and met Mike, who works at the front desk. He is a very good person and helped me a lot. Thank you very much, Mike.
Cat was amazing, she showed me exactly what we were getting. Her customer service was great!
The place was great my stuff was secure for the time I had it and Mr.Mike was very helpful and a pleasure to work with while closing out my unit account over good place so recommend
Mike helped us with our storage needs. He explained everything and set us up. It was quick and we were loading our unit in no time. He has a great attitude and is very professional. I am glad we found this place because we went to a couple of other storage facilities and the customer service was not up to par. Thx Mike!!!
Jon helped us out and even found us a better deal on a bigger unit! Great place even better service.
Easy to access, good app, friendly workers. Rented a space for about a little under a year and had no problems
I was helped by Jon at the Public Storage at 8866 Miramar Rd. Jon was absolutely amazing. He showed me multiple units so I could find the one that was just right for my situation. He was very calm and patient. I'm quite pleased that I decided to get a unit there.
Very helpful staff and love the ability to get in and out of the facility with the app!
Chris is the man went above and beyond the call of duty. To insure my reservation was maintained. Thank you!
Lisa was very helpful - sign up all went easy.
Update,
When i wanted to leave, there was a new staff, not nice, not polite, the rent got much higher without any notice and more important than that, there was no air there, and breathing was not easy.
Very helpful staff. Clean storage lockers. But they better be cause this place is priiiiiiicy
@priscilla! Thank you for the easy check in, looking forward to the move!
Melanie was extremely helpful and beyond nice! I highly recommend renting here!
Clean, safe location, cameras…great establishment!
Alicia was absolutely awesome. She helped me get into my unit when I could not access it. She helped me find the right key on my key ring. She is by far the best property manager here and I have been a long time customer here for over 6 years. She is very smart, thorough, and so very polite. She exceeded my expectations of excellence in customer service. She is an outstanding asset to your company!
My spouse and I have a unit at this location and it has been broken into two times over the past five years, No one is ever in the office! They broke into a ton of other units on the same floor as well it looks like they were going to empty me out because they prepared all of our belongings by stacking them all up but ended up leaving half of some of our clothes and shoe boxes stacked up on the side, Maybe somebody scared them off, who knows? But unfortunately the insurance that we are required to have does not cover any of our clothes! Insurance says they don’t cover any shoes clothing jewelry or any personal goods and without a receipt they won’t cover any losses without the receipt. Our TV was $4000 and I don’t even want to get on the Bose system that was stolen. But insurance capped out at $5000 maximum in coverage costa they would be willing to cover. We are literally speechless and beyond angry. We are completely devastated. We asked to see the footage but they said we could not look at the security cameras and that an officer would have to do so and the officer doesn’t know what he’s looking for so this is not even being taken serious by the police. In the future take inventory of everything that you have and if it’s something that is extremely precious to you do not put it in this facility keep it with you or put it in a bank. Period.
Priscilla helped us out. Nice girl. Great support.
Priscilla was awesome!!! Made a reservation and got a unit same day! 10/10
I rented a unit at public storage for my storage needs. Priscilla was really helpful in understanding my needs, guiding me to pick a right unit and advising me on all necessary action items to make my move very very smooth. Best customer care ever at a public storage. I have rented units at public storage earlier and by far this is the best and smoothest experience. Thanks Priscilla. You are awesome. A big shoutout to you.
Priscilla was friendly and helpful when I arrived. Nice facility. Thanks!
Priscilla greeted me with a smile and swiftly took care of a new rental agreement. Thank you for the welcoming atmosphere and experience. Highly recommend renting storage space at this location.
Great service from Melanie! Very helpful with my transitioning into a new unit. A+++ Highly Recommend
Had a very good time renting the space, Priscilla made it very quick and easy for me to get locked into a spot.
Priscilla was very helpful and made my move easy :)
Excellent service and storage is secure and clean
I appreciate all the assistance here. Melanie was the woman who assisted me. Generous, attentive and patient. Thank you Melanie!
It was super easy to reserve and pay for our unit online, that already gave me a good feeling about the company.
The app works great to gain access through the gate, easy contact less access.
Once I got there, I couldn't figure out where my unit was lol so I asked the gentleman at the front desk for help. Wish I would had asked for his name, he was really friendly, great customer service skills, he not only told me where it was, he walked me over and told me the little shortcut for faster access once inside (side exit door that leads right to the parking spot).
Units are clean, climate controlled and security cameras in the areas.
Overall, I feel great storing my belongings here.
Dulce was great I was looking for a 5×10 and she helped me really fast to direct me to another public storage thank you !
Cherese was amazing! She was super helpful and explained every detail to any questions I had. Great company as well while we were filling out all the paperwork!!!!
Just moved in today and meet some awesome lady’s Dulce and Cherese they are very professional and they both help with my move in great customer service and awesome service easy process
I visited public storage on Mira Mar public storage. I live a little ways away, but chose to store with the mira mar because they had great reviews and they truly live up to the reputation. Dulce was excellent from her customer service to her great personality. The facility was extremely clean and it gave me a feeling that my things were stored safely. Thank you for a wonderful experience.
Great customer service really easy to find a locker and get set up with an account
Dulce Helped Me Today, She Has The Best Customer Service I Have Experienced!! Helped With Everything and Made It All Easy.
Dulce at the front desk is super helpful and was awesome to work with!
Dulce was very nice and helpful
Dulce was very helpful and thorough with the rental process. She gave me different options and guided me through the process.
The purpose of my visit to Public Storage today was to find out if there were any available units to help store my household items as well as purchasing boxes and packaging supplies. I had the pleasure in working with Dulce, she was very helpful and easy to work with. After giving Dulce a little information of my current situation, we were able to find a unit that made sense. She also helped me choose packaging supplies to make my task of packing my household items less stressful. The climate controlled spaces is something to appreciate, it gives me a peace of mind that my items will be safe from any damage. Thank you for the great customer service and for making the experience easy and seamless.
Dulce was super helpful, kind and helped me understand my storage needs!
Great service Really fast good prices
Been using this storage for a while now and everything has been working very smoothly, Dulce at the front office has been exceptionally helpful!
Extremely smooth process of signing up for a storage spot! Cam was really helpful up front. Safe, well lit area with sizable storage areas available.
Lisa is the best.. Love the experience everytime I go.. Professionalism personified..
Lisa is phenomenal! Super helpful and willing to go above and beyond to assist with the process! She maintains the location and does an outstanding job!
Awesome experience great stay here
Excellent customer service. A very clean facility
Very clean, perfect location. Highly professional staff. Very good rates.
FD clerk was extraordinarily patient and very helpful with us! I needed a transfer and she did it quick and efficient! Would definitely recommend for all the storage needs
Ms Lisa is absolute best!! Not only did she walk me through various units to see which size I needed, she also guided me throughout the entire process AND mobile gate access. Super patient and a super busy bee so if she’s not around, she’ll be right with you to thoroughly guide you! THANK YOU for making my move stress free!! =)
Great experience. Would highly recommend
Lisa was really kind and helpful.
Lisa provide excellent customer service. She was welcoming and answered all my questions. Ask for Lisa she will make sure you are setup the right way
Lisa, amazing lady. Very very helpful. Listen to my concern, recommended a storage space to accommodate all my needs. Very friendly. I have been to several units down the street from hers. Her units are very spacious, cleaned, smell good and climate control regulated. I recommend this location to anyone looking for convenience to major roads and great customer service.
The prices are going up and getting a little out of hand.but the experience is worth it. Lisa is the best she goes above and beyond for you. Answers any and all of your questions... If you have to store anything I'd recommend this location..
We have two storages and Lisa always professionally respectful kind and carrying manager..very efficient in her duties.public storage is gifted with her skills and customer service.i wish there was more people like her in the world..
Lisa was a huge help today! With all the stress that comes along with moving and with me being a first time storage renter she made the process smooth and made me smile.
Thank you Lisa for you help!
Please beware. My sister’s storage was broken in, thousands of dollars worth of stuff was stolen. “24 hour surveillance” and you have to have a code to enter elevators to get to your floor but there were no surveillance footages. Large items were taken. Washer, dryer, Craftmans tool chest & many more items. How can large items like that be stolen that easily? Inside job? Customer service was awful. My family had a house fire & had to have their stuff stored until they found another home. Do you understand how difficult it is to go through a house fire and then have your stuff stolen but they showed no sympathy. Lady at the desk was nonchalant & could careless. Had so many excuses when asked about surveillance footages. They also had insurance on their unit but it turned out to be useless. Things like this do happen but how they handled it was horrible.
Lisa was beyond helpful with everything during the move in process. Very clean space with a great staff. Recommend to anyone in the area looking for storage space.
Lisa was excellent to work with. Very detailed, knowledgeable and nice. Easy getting setup.
Moving your stuff is always a stressful experience, but Lisa made things so much easier! She was kind and knowledgeable and made the entire process a breeze. Very pleasant and professional, thanks so much Lisa!
Lisa was a great help, informative and kind.