I was looking for a unit to suit me and Star showed excellent customer service by showing all different units until I found one for me.
Property Manager , Liz
Excellent Employee ;
Work Skills , Great ; And Pays Close Attention To Details Are Excellent !
P S. I'm Pleased That Your Company
Public Storage , Hired , Liz .
Dan
Chanda was amazing and I hope anyone that goes here you stay. She is wonderful and anything I need help with was done. Even helped me through that phone amazing
Liz cheered us up with welcome greetings and answers about all the services offered
Great experiences
I had rented the storage online and needed to verify my ID was greeted by Liz in the office. She answered the many questions I had even help me download the app and helped me with its functions.
Thank you Shaneca for helping my wife and I and answering all of our questions.
Thank you Shaneca for your help today. You were outstanding.
I needed a storage unit, walked in, and was greeted by Liz. She made the whole move-in process super simple and easy. Thanks for all your help, Liz!
I recently stopped by to get some moving supplies and was lucky enough to be helped by Liz at the front counter. Honestly, she made the whole process so much easier. Right from the start, she welcomed me with a friendly smile and really took the time to go over all the options with me. I had no idea what I needed, but Liz was super knowledgeable and made great suggestions without overwhelming me.
She clearly knows her stuff. Whether it was about the storage units or picking out the right supplies, she had all the answers and explained everything in a way that made sense. What I appreciated most was that she actually listened to my situation and didn’t just try to sell me things I didn’t need.
If you’re looking for storage or just need moving supplies, I’d totally recommend going in and asking for Liz. She made what could have been a stressful trip a breeze. Honestly, it’s rare to find that level of personal attention these days.
Moving sucks but Liz you made it great thanks for all your help!
Liz was a great help with a stressful situation. Thank you for being so kind and helping me in a stressful time.
Public storage I’m very happy with the storage space. The whole setup. I also give Liz 10 stars. Excellent customer service and very knowledgeable when it comes to her job.
Liz is a very great manager. I love her personality if you want a great manager, who knows her stuff and loves her customers and her job I recommend to go to Liz.
The staff is super friendly and helpful! Love the app access as well.
This is the best storage place!! You know your stuff is safe and it's well taken care of! Liz is the best she's so helpful she goes out of her way to make everything perfect! Liz is an asset to this company!! Liz thank you for all you do for all of us! I give you 10 Stars
Liz was very helpful an knowledgeable when I needed to find a unit that would work with my budget and my storage needs! I would recommend her to others.
Liz helped me, was polite and knowledgable about the service and what it has to offer. Highly impressed.
liz helped me thanks for all the help with buying merch
I recently signed up for Public Storage on Florin Road and was helped by a young lady named liz who was absolutely amazing. Went above and beyond to make sure that I got the unit that I wanted as well as the price that was listed. She is amazing.
Service was great! Dustin was very helpful, understanding and respectful he deserves more than 5 stars!
I love this place the staff are great always very helpful I've had my unit little over a year after moving back to socal they really are understanding and work with you in most cases I would definitely recommend this facility to anyone of my friends and family they also keep a clean property 😊
Good Morning world, I was helped by Chanda and Ashley this morning. They were very knowledgeable and helpful with all aspects of my storage rental needs. I would definitely recommend Public storage on florin rd.
Dustin helped me get a better price really appreciate it for going out your way to help
Very good customer service, I was well taken care of, and I would love to give a shout out to the team member Liz who
Helped me out and made sure my experience went smoothly
Thanks Liz and Cheryl y'all are great!
Liz was the absolute best she helped me with all my questions ❤️property was looking good😎
By far the best experience I've had so far at a public storage. Being military, I relocate often. Moving alone is stressful enough. The last thing I need is attitude from a public storage employee, which I get often. So when I came in to get a unit, I was pleasantly surprised to be welcomed and treated with such warmth and professionalism by Sarah. Now I look forward to going in to pay my bill when I know that Sarah is working.
A follow-up to the previous post: Sarah ended up braking into my unit and stealing some stuff. That was a long time ago. The recent worker, Elizabeth, is by far the best Public Storage employee that I've had the pleasure of dealing with. She always greets me with a smile, which brightens up my day. She's definitely a bright spot in the otherwise dismal Public Storage experience.
Liz was very helpful appreciate the quality service!!!
Liz has this amazing energy about her. Thank you so much for your help!
My service was great with Liz out standing person a asset to your company
Once again, I would like to thank Elizabeth for being so very helpful. You're rhe Best. Thank you!!!
A great place for storage Thanks to the help of Liz it was a easy and smooth process.
Called with some concerns about my monthly rate increase. Stephanie was a big help with getting some adjustments made to my monthly storage fee. Stephanie
provided great customer service.
Liz was so Awesome and amazing. Liz made my move easy and she was so professional she the ropes .I wish I could Liz 10 Stars 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟
Liz and Alex and Michelle were great!
Liz was a great help. Very nice, great customer service, and super personality. Made our decision very easy.
Liz is amazing and helpful. And helping my cousin get a storage she is amazing person
This was absolutely the best experience. I ever experienced when trying to get a storage Liz. What's wonderful kind and
very helpful
Liz is fantastic.
She is so very helpful and has great customer service skills.
Liz is the best she’s really nice and amazing!
Alexandria thank you !! You made my transition smooth and affordable! She’s a keeper!
Liz & Shaneca helped me and my wife get a storage for after our baby shower to put all the gifts in. They were so helpful and very informational. We were in n out in less than 15 mins. Great customer service!
Liz was great! She talked me into renting over the phone. I came in on a Monday and her trainee, Tom, got me taken care of. Good people!
Came in to look at some units and Tom was very knowledgeable about pricing and sizing. Great customer service!
Liz is so bomb❤💪🏾💯she is my girl she is the best.. Keep up the good work🥰🥰
Jordyn was able to get me a really good deal on a unit here.She was really helpful and understanding of my situation and overall is a great employee with this company.
I would recommend this public storage. nice clean facility and Liz was very helpful.
Had a great experience renting with liz, she made the process easy and stress free.
I would definitely recommend this location Liz is an amazing property very helpful and always has the restroom clean and open
Thank you Tom , great customer service .
Blessings , kindness is a good virtue !
Everyone that works here is great .... their very helpful...
Liz is amazing, made the process so quick and easy!!!
I went Into the location inquiring about unit size and pricing and a very polite and knowledgeable young lady named Liz answered my million questions and I asked if I could see a few of them and she let me see the sizes that were available and was very patient with me. This is the only storage place I felt took time with me and never made me feel like I was taking too long to make a decision. I will definitely be recommending this place to family and friends.
𝙸 𝙷𝙰𝚅𝙴 𝚂𝚃𝙾𝚁𝙴𝙳 𝙷𝙴𝚁𝙴 𝙰 𝙲𝙾𝚄𝙿𝙻𝙴 𝚃𝙸𝙼𝙴𝚂 𝙾𝚅𝙴𝚁 𝚃𝙷𝙴 𝚈𝙴𝙰𝚁𝚂 𝙰𝙽𝙳 𝚂𝙾 𝙷𝙰𝚂 𝙼𝚈 𝙳𝙰𝚄𝙶𝙷𝚃𝙴𝚁. 𝙻𝙸𝚉 𝚆𝙰𝚂 𝚅𝙴𝚁𝚈 𝙺𝙸𝙽𝙳 𝙰𝙽𝙳 𝙷𝙴𝙻𝙿𝙵𝚄𝙻. 𝚂𝙷𝙴 𝙰𝙻𝚆𝙰𝚈𝚂 𝙰𝙽𝚂𝚆𝙴𝚁𝙴𝙳 𝙼𝚈 𝚀𝚄𝙴𝚂𝚃𝙸𝙾𝙽𝚂 𝙸𝙽 𝙰 𝙿𝙾𝚂𝙸𝚃𝙸𝚅𝙴 𝙼𝙰𝙽𝙽𝙴𝚁 𝙰𝙽𝙳 𝚆𝙸𝚃𝙷 𝙰 𝚂𝙼𝙸𝙻𝙴 𝙽𝙾 𝙼𝙰𝚃𝚃𝙴𝚁 𝙷𝙾𝚆 𝙼𝙰𝙽𝚈 𝙸 𝙷𝙰𝙳 𝙾𝚁 𝙷𝙾𝚆 𝙻𝙾𝙽𝙶 𝙸𝚃 𝚃𝙾𝙾𝙺. 𝙸 𝙵𝙴𝙴𝙻 𝚅𝙴𝚁𝚈 𝚆𝙴𝙻𝙲𝙾𝙼𝙴𝙳. 𝚆𝙸𝙻𝙻 𝙰𝙻𝚆𝙰𝚈𝚂 𝚂𝚃𝙾𝚁𝙴 𝙷𝙴𝚁𝙴 𝙵𝙾𝚁 𝚂𝚄𝚁𝙴 𝙰𝙽𝙳 𝙷𝙰𝚅𝙴 𝙰𝙻𝚁𝙴𝙰𝙳𝚈 𝚁𝙴𝙲𝙾𝙼𝙴𝙽𝙳𝙴𝙳 𝚃𝙷𝙸𝚂 𝙻𝙾𝙲𝙰𝚃𝙸𝙾𝙽 𝚃𝙾 𝙼𝚈 𝙵𝚁𝙸𝙴𝙽𝙳𝚂 𝙰𝙽𝙳 𝙵𝙰𝙼𝙸𝙻𝚈🥰
Want to give a shout out for the great experience I had at florin road location. The manager Elizabeth was so empathetic to all my needs she went over and above to help me. I haven't had such a caring person help me in any field since before the pandemic Thank you Elizabeth.
I would definitely recommend this Public Storage location. Liz and Jordan were very helpful, friendly, professional and knowledgeable. They took very good care of me. Thank you so much Liz and Jordan for your help today. I really appreciate it. God bless you and your family!
I'm Truly Grateful that there are Employees like Liz that go Above and Beyond to help their Customers!!! 5 star Rating for Public Storage, 10 Star Rating for Liz, Employee of the Year!!!😁
Wonderful experience, Liz was not only friendly but very informative. Liz took the time to check on us while we were there. I often see Liz walking around the units checking on other customers as well as just making rounds. Thank you for all your help!
Thank you public storage. And that u kellie the best customer service I’ve ever had.
Quick and easy move in thx Kelly!!
Kellie is amazing. I had to relocate and in a pinch had to store all of my belongings. We walked in to the office and she greeted with a smile. This was the best part if my day. Made my moving experience seamless.
Thank you Liz for being very sweet and very helpful
They go up on the price every other month..
And,when you go, to pay your bill No one on site!!!!!!
Clean nice and friendly office worker
Liz was absolutely a joy to work with. She was very sweet and thorough and efficient. She made a dark day for me just a little brighter. Thanks Liz!
Gave me the run around for 2 days straight nobody was in the lobby to help me in person even after the email reservation was made twice never again will I ever even attempt to do business here
The office is never open. There are roaches in the new units and black widows
Hi my name is Marilyn Tate Nissy gave me excellent service I did not have my glasses so she helped me with everything cuz I didn't say thank you have a blessed day
Liz and Michelle were great
The lady in the office is so helpful
Outstanding customer service from Bea!!!
Well I've been a loyal customer since 2019, and it's never been a bad experience because I have a great team that goes above and beyond for their customers. Liz excels in her job making sure to keep their customers happy. Naomi is also a wonderful asset to this property and gave us the best deals and discounts for our benefit. I appreciate them both. God is good. ❤️ Keep giving us the best!
Liz is truly amazing!! You definitely don’t find people with her phenomenal customer service skills. She’s been nothing but kind and helpful. She definitely deserves at least 10 gold stars! Thank you for everything Liz!
Lanisha C. Helped me find the perfect unit
A few weeks ago Elizabeth spotted that our unit door wasn't latched properly. I had forgot to move the slide all the way over. She contacted us and secured our locker. We really appreciated her help.
So the most helpful and wonderful woman named Naomi helped me yesterday. I had to make some changes to my account and set up a plan and she was more than willing to go the extra mile so my time there wasn't wasted. I've been with public storage for a few years now and I gotta say yall picked a keeper with miss Naomi 10/10 I will always keep my business with yall and this woman is a big reason! Can't wait to see her again in the future!
Thanks Naomi for helping me with my storage needs. You guys rock and have me a great experience with storing my valuables
Elizabeth was great! Provided exceptional customer service and extremely professional. Provided me with all the information needed to make sure I rest easy at night nosing my stuff is safe, etc...
I was inquiring about a storage unit. Lanisha Coleman was their to assist me. Her customer service was awesome. Lanisha went above and beyond. It was such a pleasure knowing my belongings would be in a secure place.
Property Manager Liz, has great customer service skills making her a vital team member. She is informative and patient. Her sense of humor and passion for helping her customers and team members is highly admirable. If you ever have a question, she will most likely know how to assist you or she'll make sure to get the answers. Property is clean and will maintained.
For me it was way over priced. My opinion is corporate greed.
Top notch front office staff, and a very clean facility. Easy access to your Storage unit and a convenient elevator for second story access.