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Address

3230 Pierce Street
Richmond, CA 94804

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

510-926-6133

510-926-6133

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

510-926-6133

510-926-6133

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 60/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Upstairs/elevator
    $ 60/mo $80
    Online only price
    $1 first month rent

    No Obligation

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    5'x9'
    Online only price
    $ 101/mo
    Online only price
    50% off first month rent
    Small 5'x9'
    • Upstairs/elevator
    $ 101/mo $135
    Online only price
    50% off first month rent

    No Obligation

  • New

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    5'x9'
    Online only price
    $ 107/mo
    Online only price
    $1 first month rent
    Small 5'x9'
    • Upstairs/stairs
    $ 107/mo $142
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x13'
    Online only price
    $ 110/mo
    Online only price
    $1 first month rent
    Medium 5'x13'
    • Upstairs/elevator
    $ 110/mo $147
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 129/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Upstairs/elevator
    $ 129/mo $172
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x9'
    Online only price
    $ 132/mo
    Online only price
    $1 first month rent
    Small 5'x9'
    • Inside unit
    • 1st Floor
    $ 132/mo $176
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    9'x10'
    Online only price
    $ 201/mo
    Online only price
    50% off first month rent
    Medium 9'x10'
    • Upstairs/elevator
    $ 201/mo $267
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    18'x10'
    Online only price
    $ 215/mo
    Online only price
    $1 first month rent
    Large 18'x10'
    • Upstairs/elevator
    $ 215/mo $287
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 225/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Upstairs/stairs
    $ 225/mo $299
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    9'x20'
    Online only price
    $ 235/mo
    Online only price
    $1 first month rent
    Large 9'x20'
    • Inside unit
    • 1st Floor
    $ 235/mo $313
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    9'x15'
    Online only price
    $ 242/mo
    Online only price
    $1 first month rent
    Large 9'x15'
    • Upstairs/elevator
    $ 242/mo $322
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    9'x20'
    Online only price
    $ 254/mo
    Online only price
    $1 first month rent
    Large 9'x20'
    • Outside unit
    • Drive-up access
    $ 254/mo $338
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    9'x15'
    Online only price
    $ 289/mo
    Online only price
    $1 first month rent
    Large 9'x15'
    • Outside unit
    • Drive-up access
    $ 289/mo $385
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x23'
    Online only price
    $ 324/mo
    Online only price
    2nd Month Free
    Large 10'x23'
    • Outside unit
    • Drive-up access
    $ 324/mo $432
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

South Richmond Storage Units Near Interstate 80

Richmond Public Storage provides customers with self storage rentals in all shapes and sizes, perfect to take on nearly any size storage load.
Located on the east side of I-80 just below Central Avenue, this facility offers indoor storage units and outdoor storage units, as well as vehicle storage spaces.
Take the stress out of packing for trips to Point Isabel by keeping fishing equipment, hiking gear or just random picnic items in a 5x10 storage unit at this location, less than a mile away from the park.
Roommates sharing an apartment on the south side of El Cerrito can grab a 10x10 storage unit to hold on to a few extra items that won't quite fit at home, whether it's small furniture or boxes of clothes and electronics.
A quick trip from San Pablo Avenue or Interstate 580, homeowners in north Berkeley will love the space a 10x30 storage unit offers when it's time to pack up everything inside a five-bedroom home.
The property manager lives on site and the rental office also sells moving supplies for even more convenience.
Having celebrated its 100th birthday in 2006, Richmond now heads into the next 100 years with an eye on continued growth. Of course, as growth happens, space often gets tight. For affordable storage solutions any time of the year, look no further than this Public Storage on Pierce Street.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 352)

September 7, 2023
Google Public Storage H R
Good customer service, good all around
September 6, 2023
Google Public Storage AlwaysMr Wilson
Nice location, helpful employees. Recently, I was helped by a nice person named Shasta. When the little things can make a difference, they matter. Thanks again.
September 4, 2023
Google Public Storage Antwan Jones
Shasta gave me great customer service, loved her attitude.
September 4, 2023
Google Public Storage Randy Harrison
Shasta have good day
August 31, 2023
Google Public Storage Jeff Armstrong
Shasta was Amazing. The customer service was first class.
August 18, 2023
Google Public Storage Jackie Brown
I would like to give a refer a recommendation on my experiences at Public Storage I have met one of the most incredible young women her name is Shasta she's always polite she's always courteous she always knows what she's doing and she has made my experience here I'm an older person and I have four units in this building here she has made this an absolutely pleasurable experience and I'm going to say it's a privilege to be a customer of Public Storage when you have people like Shasta that deal with you thank you thank you thank you and please keep her and my name is Jacqueline Brown. I am a business person so I do refer a lot of people to storage I'm a staging designer so people are always moving out and needing places to store and this is a place I will recommend in the future thank you
August 1, 2023
Google Public Storage TINA John John
Thank you Shasta for your great service very helpful
July 19, 2023
Google Public Storage Tony Chang
Shasta had excellent customer service. This is the second time working with her.
June 20, 2023
Google Public Storage José Carlos Braga
Muito interessante, não conhecia. Gostei
June 17, 2023
Google Public Storage Jon Ryan Soriano
J went above and beyond with service. it was a pleasure
June 13, 2023
Google Public Storage Mark Vincent Foster
Shasta was professional but still very pleasant. Covered all the details and was very helpful.
June 9, 2023
Google Public Storage Seraphina Lok
The location is great and the staffs are friendly and helpful. I met Jamayo on one of my visits. He saved the day by getting me a trolley as I was trying to carry some heavy items on my own. It made a huge difference to the time and effort my move would take otherwise. I’m so thankful!
June 2, 2023
Google Public Storage dallah diallo
The clerk at the location was very friendly. He recognized me from coming a few times. On my last visit I have forgotten to close my storage unit properly. He reached out right away and secured my unit. He was very helpful and I feel very fortunate to have this hard working young man at my storage facility.
May 27, 2023
Google Public Storage Alex Flores
Thank you Jamayo, you were very friendly and helpful in renting me out a storage unit! Appreciate your help
May 25, 2023
Google Public Storage Rich N Royal
Jay & Shasta was solid! They made sure I was good all the way through and through!
May 17, 2023
Google Public Storage Kissu Taffere
Shasta was so thoughtful and considerate during a stressful move in locating storage units, at times going out of her way to flag openings and better deals for us. Thank you for being knowledgeable, caring and thoughtful. 🙏🏽🙏🏽
May 9, 2023
Google Public Storage LUR Records
Everything looks good!
May 7, 2023
Google Public Storage Yasmine Jalloh
Love this storage unit!
May 6, 2023
Google Public Storage Roman Flintroy
Constance was helpful and in great spirits. Showed me different spaces until I was happy. Found the one I needed. I’m happy.
May 4, 2023
Google Public Storage Harold Givens
Shasta great
May 4, 2023
Google Public Storage James Clark
May 4, 2023
Google Public Storage alex hernandez
Shasta is great
May 4, 2023
Google Public Storage Devon Starks
Shasta was was an excellent store manager service with a smile
May 4, 2023
Google Public Storage Clifford Grant
Shasta was awesome. Ty!
May 4, 2023
Google Public Storage God King
April 30, 2023
Google Public Storage Emily Bolt
Constance was fantastic! She really put time and effort into helping us, and she was extremely pleasant to work with. Solved all our issues. Highly recommend!!
April 25, 2023
Google Public Storage Myah DeStefans
Ryan was awesome and helped me with my works storage unit! Very very helpful with the multiple phone calls I made to him all day haha
April 18, 2023
Google Public Storage D D
Shasta has the great customer service and She is the one you need to go to if you need help with storage and fees as well. She goes above and beyond her job title and description.
March 29, 2023
Google Public Storage Arnold Blankson
Shasta and Jessica did a great service
March 29, 2023
Google Public Storage Ian Bassin
Shasta on site was super helpful!
March 23, 2023
Google Public Storage Osamede Ehis Obazee
Shasta l thank you for acting as a family. You made me feel comfortable leaving my property in the storage as It is my home.
March 16, 2023
Google Public Storage Rodney Reed
Shasta has great customer service
March 16, 2023
Google Public Storage tim jr robinson
Shasta is a great person. Come here and rent. Her facility is very clean. Great customer service
February 20, 2023
Google Public Storage Darcell Purefoy
Shasta was amazing and provided excellent customer service. She was really nice even when we were late.
February 20, 2023
Google Public Storage Monty King
Good and secure place for storage.
February 12, 2023
Google Public Storage Donnell Pearson
Was here this past Friday helping a friend moving something’s into his storage and can I just say the staff was awesome Justene helped us out so much with guiding us around and showing us the best ways to move our items into and out of the storage all while giving out excellent customer service to others if they needed it 5 stars for sure.
February 5, 2023
Google Public Storage Heather Hsieh
The property manager Paula responded to my voice mail immediately and was very helpful. We were able to get our issues resolved right away.
January 27, 2023
Google Public Storage Caroline Iwamoto
Shasta is always so friendly and helpful every time I stop by the office with questions. Most recently, I had to move into a different storage unit and she helped me get exactly what I needed. Thanks again, Shasta!
December 28, 2022
Google Public Storage JC
Great service!
December 22, 2022
Google Public Storage Elio Dias
Shasta is the best !! She always go the extra mile to help you out. If you want great customer service, look for Shasta at this location .
December 12, 2022
Google Public Storage Andrew Jackson
Shasta makes this location the best in the area, you can always count on a smile and knowing that someone attentive and caring is helping look after your stuff.
November 30, 2022
Google Public Storage Pierre Lewis
November 30, 2022
Google Public Storage Mark F
November 30, 2022
Google Public Storage Anthony Linzie
Shasta is the best….thanks again
November 22, 2022
Google Public Storage Linda Calvillo
November 8, 2022
Google Public Storage Speakeasy Ray
October 29, 2022
Google Public Storage Junnan Geng
The employee is helpful and patient.
September 26, 2022
Google Public Storage Glen Cubillo
Shasta, is extremely helpful. I recommend using this facility.
September 3, 2022
Google Public Storage Dania Khan
Justene was very kind and patient when I was checking out and didn’t understand how the billing cycle worked, she explained things to me very clearly and I left quite content with my public storage experience!
August 13, 2022
Google Public Storage Chassidy Hanley
We just began using storage so this review is geared toward the customer service. Maria was so helpful! My husband accidentally booked our move in for the wrong day and Maria fixed the move in date quickly and was so understanding and pleasant to speak with.
August 5, 2022
Google Public Storage Satsujin Haruno
August 4, 2022
Google Public Storage tre'lynn latrecia
Shasta provided excellent customer service today!!
August 1, 2022
Google Public Storage kevin starks
I will like to thank Shasta for helping my mom
June 24, 2022
Google Public Storage P Money
Shasta has good customer service
June 8, 2022
Google Public Storage Tandeka Vann
I got great customer service from the manager Shasta. The storage units are very clean and good locate.
May 24, 2022
Google Public Storage Zearonia Ervin
I would recommend this storage facility because it's clean and well organized. And best of all Shasta and Constance has great customer service.
May 23, 2022
Google Public Storage Quiana Velazquez
Shasta has Great Customer Service
May 19, 2022
Google Public Storage Tyresha Tyler
Shasta is very helpful when it comes to picking a storage and picking whats best for you 🙌🏽🙌🏽. Love this public storage ‼️
April 24, 2022
Google Public Storage Edgar Diaz
March 22, 2022
Google Public Storage Aletha Turner
excellent customer service!!! the manager and her assistant took the time to get us set to move my things in from Tennessee.
March 16, 2022
Google Public Storage Henry DiGiovanni
Shasta took great care of me regarding my storage spaces. Excellent service delivered quickly and courteous and pleasant disposition
March 7, 2022
Google Public Storage Thomas Gilbert
Very awesome staff !!
February 15, 2022
Google Public Storage Caroline McKee
I just went to my storage space at Public Storage in Richmond, and met Kevin, the new manager. He was very patient and helpful with all of my questions and concerns
January 29, 2022
Google Public Storage Jeannie Montag
Luciana was awesome to work with. She gave us confidence in the property and her management. feeling good about our decision to choose Public.
January 5, 2022
Google Public Storage Joe Beresford
December 30, 2021
Google Public Storage Michael Ward
I just rented a new space and had a very positive experience. Luciana was very pleasant, professional and informative. Very much appreciated. The space is clean, easy to access, and very convenient.
December 4, 2021
Google Public Storage Brian Patton
I received wonderful customer service by Luciana at this unit. I accidentally left my unit unlocked and Luciana promptly notified me and because I wasn’t in the area she checked daily to make sure my stuff wasn’t stolen. Very clean, secure and nice place to keep your belongings. All of my items were kept in good condition for the 6 months I used this unit. I strongly recommend this location to store your stuff in the Bay Area.
November 30, 2021
Google Public Storage Grace Durden
The service was fabulous! The property manager was informative, helpful, and kind!!
November 29, 2021
Google Public Storage Francisco Aguirre
Just pick up my customer furniture from this place is a good place if you are looking for clean storage...
November 10, 2021
Google Public Storage Allison Hernandez
Luciana was wonderful.. great customer service was alot of help. Thank you for having her… have a great day
September 17, 2021
Google Public Storage Camille Johnson
Luciana is the absolute best ! Very professional and attentive!
September 17, 2021
Google Public Storage Tori Clinkscales
August 28, 2021
Google Public Storage Kemonte Houston
Lucia a is the best
August 21, 2021
Google Public Storage Chris F
Kevin is the best. He worked with me and made sure I got the right size unit. Kevin is very knowledgeable and highly skilled and put me at ease, in know time, I had the unit I need. Thank you Kevin.
August 21, 2021
Google Public Storage PHYLICIA CHERRY
I had the pleasure of being helped by Courtney she gave me exemplary service with a smile and kindness. Fast friendly and contactless practices good social distancing
August 4, 2021
Google Public Storage Yalda Vahdani
I had a wonderful experience with Public Storage, thanks to Luciana. She is knowledgable, helpful and went out of her way to assist me with my rental. She is truly an asset to the Public Storage team.
July 17, 2021
Google Public Storage Ginger Jones
Luciana is the best! Very helpful very committed you have a gem of a worker!! Thank you Luciana for always making our time here easy. !
July 15, 2021
Google Public Storage Brett Kramer
May 16, 2021
Google Public Storage Jandel.estrada Amaro
Muy bien lugar
May 11, 2021
Google Public Storage Lily Garelick
Luciana was so sweet! So helpful and made our experience a 10/10. Will be coming back the next time I need to store my gear in Berkeley :)
May 11, 2021
Google Public Storage Madeline Vargas Brownlee
Luciana was so kind, helpful and informative! She provided great service and lots of deals :)
May 1, 2021
Google Public Storage Ryan Houldin
Luciana is amazing and super nice and accommodating! Def recommend!
April 27, 2021
Google Public Storage Vice Versa
Luciana is awesome. She got me in and out in like 15 minutes... she is very very good and down to earth. Thank you for much Luciana.
April 23, 2021
Google Public Storage Julie Bentzoni
We had a great experience with PublicStorage off Pierce Street. Luciana was accommodating from the get go. I came in during Covid and all necessary precautions were recognized, including masks and a plexiglass-glass window pane between me and her. She clearly gave me the info I needed in order to reserve at the best rate possible, and when it actually came time to store my things, she was able exceed my expectation on what unit I was going to receive. A few months in I had placed my lock 🔐 incorrectly on our unit which left our door un-secure! Luciana was the one to call and let me know right away so that I could come lock up the unit! We just moved out of PublicStorage off Pierce and Luciana gave us a warm send off. She closed our account and we are leaving with a very satisfying experience with this location. Thank you Luciana and staff!!
April 19, 2021
Google Public Storage Kevin Harmon
Groovy
March 19, 2021
Google Public Storage Talin Wauchope
Luciana was a pleasure to work with and was very accomodative of our circumstances. She made what would have been a trying and stressful experience into something almost pleasant (or at least as pleasant as moving can ever be!). She was a consummate professional abd had great customer service skills - I would definitely recommend using Public Storage to others.
March 18, 2021
Google Public Storage chris pena
Luciana has been really helpful, the customer service here is really great I would recommend this place. Thanks for the hook up Luciana!
March 11, 2021
Google Public Storage Carmon Standberry
Luciana was so helpful she is so cool
March 10, 2021
Google Public Storage ario hooshmand
Amazing experience Friendly Manager Luciana , very helpful and met our needs and was able to get a space we needed for the right price.
February 20, 2021
Google Public Storage Kayla Bryant
Luciana helped me find the best space for my things. I strongly recommend.!
February 20, 2021
Google Public Storage empress shalom
Luciana was such an amazing helper. She helped me find the right unit for all of my things. She was very nice and had a lot of patience with all of my questions. Highly recommended
February 20, 2021
Google Public Storage Paula Rafeedie
Luciana is incredibly professional in all matters concerning this Public Storage location. I will come back if/when my storage needs change. This location is also kept incredibly clean.
February 19, 2021
Google Public Storage Keepingupwithdior _
February 13, 2021
Google Public Storage Karen Stead
No hassle moving in or out. Spacious unit at an affordable rate. Kevin, the relief manager helped me throughout my check out and was beyond helpful and had awesome customer service. It’s rare to find someone as helpful and nice as Kevin! 5/5 stars!
January 24, 2021
Google Public Storage Tara Methola
January 13, 2021
Google Public Storage Chris Craner
Ok
January 3, 2021
Google Public Storage Lesley Latham
Fantastic! They gave me a great deal and Jojo at the office was great. She helped set me up well and made sure I could find my unit later. Highly recommend!
December 23, 2020
Google Public Storage Lea Foster
Luciana helped me out a bunch & she remembered to wear a mask at all times :)
December 22, 2020
Google Public Storage Kiani Taisacan
I rented a unit online and needed help when I arrived and Luciana was such a help she is awesome I highly recommend
December 16, 2020
Google Public Storage Anjelica Ambrosini
This was my first time exploring rental units so I decided to check out Public Storage based on the positive reviews. Luciana was so helpful and knowledgeable, she walked me through the whole process and was very patient. I continue to recommend Public Storage on Pierce St. to all my friends and family!
December 8, 2020
Google Public Storage Justin Lawrence
Luciana is the best she needs a raise !
December 1, 2020
Google Public Storage Nicholas Genova
Luciana is amazing!! She is the reason that I subscribed and stay at Public Storage. Her customer service and knowledge of storage best practices surpasses all of my expectations! Thanks again!
November 29, 2020
Google Public Storage Gary Keller
Came to paY my storage and jojo was wonderful yoyng lady
November 23, 2020
Google Public Storage matt jackson
Wonderful experience. Came a day early to check out the space and Jojo made sure I was completely comfortable and ready to move in the next day. When I showed up for my appt., she was there with a smile and everything I needed to get things done swiftly and smoothly. Thanks again!
November 3, 2020
Google Public Storage Frankie López
Jojo is a great help got me set up with a great space
October 16, 2020
Google Public Storage Joebert Raquiza
October 3, 2020
Google Public Storage Larry Goosby
Luciano is the best manager 5 stars all the way
October 3, 2020
Google Public Storage Michael Wolf
Super easy to reserve on line. Amazingly responsive. I even got a call to confirm my reservation since it was a same day last minute reservation and they wanted to make sure to meet my needs since it was all last minute. She suggested I could also pay and complete the reservation on line or I was welcome to finalize the process in the office. I elected for in office. I'm actually glad I did only because I got to meet Luciana, who runs the place, called me when I made the reservation, and walked me through the entire process. Her attitude, professionalism, knowledge about the business was perfect. I truly felt my business was welcome and appreciated.
September 29, 2020
Google Public Storage Big fella early!!!
I had ao many questions due to covid. I called the storage by my house and Luciana was so nice and friendly. She answered all my questions without making it hard.
September 29, 2020
Google Public Storage Rio Johnson
I came in to buy a bunch of moving supplies. Luciana was in the office and she was so helpful. Got me in and out just like I needed. Recommend ed
September 3, 2020
Google Public Storage Andre Howard
August 24, 2020
Google Public Storage Corie Koontzy
Rented a unit today and jojo was great
August 21, 2020
Google Public Storage Derrick N.
Luciana is an amazing manager. I’ve used public storage at other locations and none of the managers compare to her. She always helped me with an issue or concerns I had, and when my battery died in my car, at public storage, she helped me too. She is very professional and a pleasure to work with.
August 4, 2020
Google Public Storage Oubria
Luciana is amazing, she helped me every step of the way. Thank you!
July 6, 2020
Google Public Storage Vanessa Pan
Thank you for the great customer service Mina! Super helpful and super nice even when I had no idea what I was doing.
July 2, 2020
Google Public Storage Josielynn Montoya
Luciana is a very pleasant person to deal with. Very professional, accommodating and knowledgeable of her job. Every questions and concerns I had, she answered and resolved them in a timely manner. I would definitely refer friends and family to this facility.
May 30, 2020
Google Public Storage Lonn Lawrence
May 28, 2020
Google Public Storage Gracia Movi
First time in a public storage. I was greeted by Jojo, who was really kind.
May 1, 2020
Google Public Storage E. Love
First time I ever rented a storage and it was perfect. I was greeted by Kevin who started my process a great man who was very polite. Luciana the manager was very helpful, any question I had was answered and she was very polite as well! Especially through this time of “lockdown” Luciana was very professional!!
March 22, 2020
Google Public Storage HK
Kevin is very friendly and efficient. He took care of the business very quickly. I highly recommend him.
March 16, 2020
Google Public Storage Menu Mystique
February 29, 2020
Google Public Storage Marc Alexander
Luciana was thee best employee.... very informative and respectful
February 29, 2020
Google Public Storage Ryan Austin
Luciana is 100% amazing she saved my life
February 17, 2020
Google Public Storage Valerie Kolo
Luciana is the best ever she needs a raise
February 17, 2020
Google Public Storage jeanine logo
Luciana is the best manager I've had to deal with
February 17, 2020
Google Public Storage Laquisha Thomas
February 16, 2020
Google Public Storage Jun U Sunseri
Luciana provided the most professional, helpful, and friendly experience I've ever had at Public Storage. Flexible and efficient, I'll look forward to working with her during my next visit to this clean and well-managed facility.
February 12, 2020
Google Public Storage Stunna 510
Jazmina was very helpful with the rental I would totally recommend public storage too all my friends and family just ask for jazmina
February 6, 2020
Google Public Storage Megan Kincaid
Mina was awesome! She was incredibly helpful and knowledgeable about every aspect of the facility. Thanks Mina!
January 29, 2020
Google Public Storage sarper oztemiz
Luciana was so helpful she was able to get my rate down we have been renting for 15 years now and this is the best place with the best manager
January 21, 2020
Google Public Storage prashanna sth
Luciana was very helpful and kind
January 7, 2020
Google Public Storage Michael Cullen
Luciana is amazing
December 29, 2019
Google Public Storage Angelica Parodi
my friend and i went to this location to check out prices and sizes and was helped my luciana . she was amazing and helped us make up our minds . definitely recommend this location!
December 27, 2019
Google Public Storage April Jones
Luciana helped with my rental she was great
December 17, 2019
Google Public Storage Jack Merrill
Luciana was very friendly and helpful!
December 2, 2019
Public Storage Randal Pearce. HOLY MAN
What are some of there policies?
November 24, 2019
Google Public Storage Sara Moore
Luciana was very friendly and efficient in getting us set up, and she's particularly knowledgable about Public Storage's framework and process. We've had zero issues with security or access to our unit in several months of renting. Highly recommend.
November 18, 2019
Google Public Storage Kat DeGuzman
I had a smooth and personable time renting a unit from this Public Storage location! Luciana, the on-site property manager, was super friendly and offered me a unit that had a better price than what I was offered on the phone. I was running late for my appointment to see the unit that I reserved via phone, and Luciana was very understanding when I called her to postpone my appointment for an hour. Once I got to the site, she clearly informed me of my options and the facility's procedures. I feel confident that my items will be secure in this facility.
November 17, 2019
Google Public Storage Danielle Hall
I LOVE Public Storage and highly recommend the location on Pierce St. in Richmond, CA. Luciana is amazing! She is very knowledgeable, professional, and provides great customer service. Luciana is also very responsive, it made my updated reservation and check-in process easier. I am a return customer. I’ve rented units here twice before and currently. The units can accommodate a variety of needs. I currently have a 9x10 unit, but I’ve rented the smaller units as well. This property is close to the 80/580 freeways, but also accessible by public transit (AC Transit bus and the nearest BART is El Cerrito Plaza). This property is also well-maintained and clean. I have never experienced any issues at this Public Storage with theft or damage to property of any sort, not even pests or rodents. If you are looking for storage, I highly recommend choosing this location.
November 12, 2019
Google Public Storage Shunita Lopez
Luciana was incredible her customer service really made me feel like she cared about helping me get a unit for the best price as fast as I needed it...she explained that she watches her storage units as if it was her own home so I knew my things would be safe there I absolutely recommend this public storage out of all in the Richmond el Cerrito area
November 11, 2019
Google Public Storage Christy L.
Luciana was incredibly efficiently, helpful, and knowledgeable and made the experience of renting a storage space as quick and painless as possible. I needed a storage space unit on the same day; I called at 2:30pm, scheduled an appointment at 4:30pm, got everything moved in and squared away by that evening. Luciana walked me through the process every step of the way and was able to answer all my questions and concerns. I feel safe to have my belongings stored at this facility and to have Luciana as the on-site manager. I recommend this Public Storage if you want to quickly get in and get out with moving and storing your things without any fuss or hassle; it's an easily accessible site. Thanks for all your help, Luciana!
November 9, 2019
Google Public Storage Andre Shie
Luciana, thanks for all the help. Fantastic when I forgot my passcode and whenever I needed help.
November 8, 2019
Google Public Storage Samuel Coleman
Luciana is so amazing such a big help 5 stars for sure
November 8, 2019
Google Public Storage Veronique Rideau
Luciana is the best she helped me get into the space today so I can move out quickly and efficiently. I highly recommend this public storage location!
November 3, 2019
Google Public Storage K Martin
Luciana and Lamont helped me out so much when i came in to get a space best place to rent
October 27, 2019
Google Public Storage surya sunam
Luciana and Lamont helped me get a new space today very nice and helpful with information
October 26, 2019
Google Public Storage ISABEL NAVARRO
Luciana is such a good help to me today
October 25, 2019
Google Public Storage Hilary A
Luciana was super helpful and made the entire process clear and easy. Both move in and move out were flawless.
October 18, 2019
Google Public Storage Kathryn
Lucians is awesome she is always a great help when I come to pay my bill
October 16, 2019
Google Public Storage Joseph Jovian
Me and my friend come in to rent Luciana help me she is great
October 16, 2019
Google Public Storage Renalto Wangistu
Luciana helped with my rental when i walked in for help she is the best
October 1, 2019
Google Public Storage James Jensen
Easy access from I-80, well-maintained spaces, and friendly dedicated staff like Luciana, this is the storage place in East Bay.
September 28, 2019
Google Public Storage Celli Cell
I needed help finding the right storage size and Luciana was such a help on doing that and letting me know everything I’d need to keep my things safe while moving
September 28, 2019
Google Public Storage Malaisha Ford
Luciana is the best
September 25, 2019
Google Public Storage Martha Valle
I just rented a unit and had the best experience ever. Kevin was very nice and friendly. He also was very clear about the details on renting a unit in Public Storage.
September 23, 2019
Google Public Storage Brandi Castro
Luciana is helpful and great personality.
September 7, 2019
Google Public Storage Brian Grey
Luciana was super helpful and easy to work with. She gave us great tips and got us moved in smooth and easy. Property is also much better than others in the area. The building and the staff.
September 5, 2019
Google Public Storage Tom Smith
August 23, 2019
Google Public Storage Lynn Rice
Luciana made storing my items as painless as this type of thing can be. She was extremely friendly and patient when I ended up calling back multiple times to adjust details and was also dedicated to finding the best option and deal for me. The unit was clean and the place was conveniently located, but the great customer service is really what made this experience stand out. Would store here again.
August 20, 2019
Google Public Storage Blake Ferris
Luciana made it all worth it. I didn't want to spend a lot of money storing items I was trying to sell. Not only did she find the cheapest deal for me, she also made the rental process quick and easy. She provided such fabulous customer service that I convinced my friends to drive the extra few miles to store their stuff there.
August 15, 2019
Google Public Storage Not Brett Not Kavanaugh
Francine was super helpful!!!!
August 13, 2019
Google Public Storage mark ciminelli
This place is clean and professionally run. Luciana, the manager is a real pro and on top of it. I highly recommend storing your stuff here.
August 6, 2019
Google Public Storage Gabriel Patten
Luciana is GREAT! i just recently moved and she was so much help. She answered every question i had. I loved the location. Highly recommended
August 6, 2019
Google Public Storage Jordan Churchill
Luciana is so friendly. The location is clean and quiet.
August 6, 2019
Google Public Storage Elidette Reyes
Loved my service there, Lamont and Luciana were super helpful and friendly .
August 2, 2019
Google Public Storage Nina Rivas
Love Luciana! She’s a great employee at Public Storage, and she was so helpful throughout our stay. We saw each other quite frequently over the course of our stay with our unit, and she was always so nice and fun whenever we talked. She truly makes this place a great self-storage!!
August 1, 2019
Google Public Storage Linda Jones
Luciana is a really nice person. Professional, helpful and friendly. I am happy to have pick this location and it is highly recommend.
August 1, 2019
Google Public Storage Ray Jackson
Kevin is a awesome employee. Thanks for all the help....
July 29, 2019
Google Public Storage Alejandro Veal
I have used Public Storage at other locations and generally have been satisfied with the service and facilities. This location on the border of Richmond & El Cerrito however is fantastic. Luciana the property & business manager at 3230 Pierce Street has been nothing but professional and friendly every time I see her. On her days off she employs Kevin who along with watching over the office and making (friendly) phone call reminders to all of us who wait to pay our bills on the last day of billing. That has helped me avoid late fees since I prefer not to enroll in auto-pay. Beyond being professional and customer service oriented Kevin has lots of work experience in other industries which I learned after we talked Home Depot for a few minutes. Between the staff, the well lit, secure facilities and the nearby interstate 80 Central Ave. exit this Public Storage franchise has got it going on. Sincerely, a satisfied renter
July 28, 2019
Google Public Storage Nikki Wright
I move a lot, so I've worked with a lot of movers and storage people. When we got there today, the unit I had reserved was not available. No problem! Just choose a new unit from this list. We even got upgraded to a ground floor unit from one upstairs. Luciana was an absolute pleasure. She is friendly and personable, while being efficient and knowledgeable. 10/10. Would definitely use this storage company again. Especially this location.
July 27, 2019
Google Public Storage Naniette H. Coleman
Best storage place ever!!! Luciana and Zuri were super professional and sweet. They made the process simple and actually fun. We laughed most of the time. So sad to go. If we have need storage again this will be the place we go.
July 27, 2019
Google Public Storage D. Newman
Luciana and Zuri where great with answering all of my questions and needs. Excellent customer service from both of them.
July 24, 2019
Google Public Storage Cheyenne Manske
Clean facility and professional, helpful staff! Kenneth helped me with my lock, which made my moving day a success! Perfect for college students needing to store stuff during the summer or when moving apartments.
July 20, 2019
Google Public Storage Alex Johnson
Luciana was beyond helpful would absolute do business here again!!!
July 19, 2019
Google Public Storage Abigail Uribe
Luciana was great
July 9, 2019
Google Public Storage Joshlyn Cayton
Luciana is the ish!!! She was super helpful and was able to answer all my questions. She was patient and helped me with deciding the best unit for my needs, stairs, elevator etc. She gave me details about payments, late feet’s and ending the rental of unit. I truly appreciated her great customer service. I wish more people valued costumer service like she does! Thanks!!
July 8, 2019
Google Public Storage Paul Tibbs
Luciana has been very respectful of seniors. She takes her time and explains things in a thoughtful manner. I have seen her working with many customers and she shows the same respect and patience for everyone. She has been great to work with.
July 7, 2019
Google Public Storage M A
I had the pleasure of working Luciana and Kevin for several units here. The service has been professional and friendly. These folks know how to find what I need and consistently deliver.
June 29, 2019
Google Public Storage Patrick Moody
June 27, 2019
Google Public Storage Sandra Coca
luciana is amazing costumers services.
June 26, 2019
Google Public Storage Josué Paredes
Luciana is always so friendly and helpful!!
June 17, 2019
Google Public Storage Mimu Tsujimura
Luciana was incredibly efficient and courteous. I’m happy to have found this place!
June 9, 2019
Google Public Storage RedBraised Jun
Luciana is super nice ! Fixed all of our problems!
May 26, 2019
Google Public Storage Ammon Reagan
This was my first time renting a storage unit and Luciana made everything a breeze. She was extremely helpful and clear on the whole process and answered all of my questions. Luciana is a rockstar, I couldn't have had a better first time experience.
May 24, 2019
Google Public Storage Neyda Anaya
Luciana really made my experience with public storage. She helped me search for the right unit and made everything so easy!
May 21, 2019
Google Public Storage Susan Handjian
If only every customer service provider could meet Luciana to see how excellent customer relations can actually be. She is welcoming, well organized, endeavors to understand what the customer wants, and explains options in a clear, concise manner that makes what could be a daunting experience actually pleasant. The buildings and grounds are spotlessly clean, a big plus when judging how your valuable belongings will be looked after. I highly recommend this facility to anyone considering renting a storage unit.
May 20, 2019
Google Public Storage Jacqueline Dry
Luciana and Kevin are so amazing, friendly and helpful! It's been a pleasure dealing with them every time I go in or call on the phone.
May 16, 2019
Google Public Storage Alejandra Tapia
Luciana is amazing! She is very thoughtful, considerate and kind when she is helping you get settled into the storage. She is thorough and answers all of the questions you may have. She is very communicative and makes sure you know that she is always there at any time to help whenever you might need assistance. This place is great, I don’t see myself ever going to a different storage. Thank you so much Luciana!! -Alejandra
May 7, 2019
Google Public Storage Ron'Neysha Patton
Moving for the first time was an overwhelming experience. There were so many highs and lows, but one person I would like to thank is Luciana. She helped me find the right storage unit, walked me through the detailed step by step process, she communicated with me, her energy was great, she was kind and understanding. I would definitely come back here in the future and would recommend utilizing this facility to others. Thank you again Luciana.
May 6, 2019
Google Public Storage Jacob Cox
Luciana, who helped me out, is awesome. But the business is kinda deceptive. I reserved a 5x5 unit online, but was shown something that is closer to 4x4 with the wall studs, and was told this is the way it is, and the sizing is "approximated". The "boss", I didn't catch his name, haughtily said they measure the unit from the outside--very helpful, considering stuff goes on the inside! Additionally they force you to buy a $25 lock and $11 insurance--neither of which is mentioned clearly. So in the end really they bring you in with somewhat deceptive statements, and hope to lock you in once you're there. In my humble opinion this isn't smart business--just be straight up with what the customer will be getting. I'm not sure if this kind of thing is standard in this industry, but just a heads up. Other than that it's okay and Luciana is great.
May 2, 2019
Google Public Storage Dave Jolley
Luciana is amazing. Every time I've ever dealt with her, she's been clear, helpful, kind and as flexible as she can be with me. If I've been late on rent, she's always quick to give me a call and let me know what my options are. She's been very willing to work with me when I was late on a few payments. The rest of the staff have been good too, always courteous and as helpful as they can be. Compared to the other places I've had my stuff stored over the years, this particular location has been the best. And that's completely down to Luciana and her customer service skills.
April 28, 2019
Google Public Storage Corinne Shea
Luciana is a dream! She's been helpful, knowledgeable and friendly.
April 27, 2019
Google Public Storage Zorine Truly
Came in to ask a few questions, service was friendly and Zuri was knowledgeable! Would recommend!
April 16, 2019
Google Public Storage vanessa gonzalez
I was helped by Lucy and she is so friendly and patient, she answered all my questions and I would definitely come back to get service.
April 11, 2019
Google Public Storage Frank Rogers
Kevin Harmon was friendly, professional and courteous.
April 11, 2019
Google Public Storage Tenzin Tashi
I've rented here several times before and I got to say Kevin has been a great help! He really cares about his customers. And the property is very clean! It’s always good seeing you Kevin! Thank you so much for all your help🙏
March 29, 2019
Google Public Storage Awula Afatsao
Lucians is great
March 26, 2019
Google Public Storage Tom Krem
Luciana was great. Professional, courteous, and very helpful. Two thumps up for Public Storage, and for Luciana.
March 21, 2019
Google Public Storage cat
March 18, 2019
Google Public Storage Ken Kantor
I have used a number of storage spaces over the years, and this has definitely been the best experience. Zero problems, helpful and friendly staff, convenient location... Thanks, Luciana! Edit: Just rented a second space at the property... thanks again, Luciana. You got me just what I needed.
March 15, 2019
Google Public Storage Charles Garcia
Luciana was very helpful and knowledge was to par would recommend to anyone
March 15, 2019
Google Public Storage Scotty Hanson
Luciana was great help ! Excellent service!!!
February 26, 2019
Google Public Storage kbratton2
Luciana was super positive and helpful!
February 21, 2019
Google Public Storage SJV
February 9, 2019
Google Public Storage Brandi Nicole
Luciana is awesome five stars all the way
February 7, 2019
Google Public Storage Jamilah Muhammad
I was looking to rent a space for a few months and went to public storage. I was greeted by a friendly Kevin Harmon. He showed me some spaces and answered all of my questions. He was very patient as I am very indecisive. Thank you Mr Harmon.
January 29, 2019
Google Public Storage Lani Torres
January 29, 2019
Google Public Storage Bret Thelen
Had to pay our storage bill from a different location and Luciana walked us through the process and made it very smooth/easy. No hassles here, just great customer service.
January 29, 2019
Google Public Storage Jenny Zulbaatar
This place is trashhh!!!! Very unprofessional workers, they don't take responsibility of their actions and all they rely on is whatever their system says, no matter what kind of mistakes have been made. They just care about money. Also, the office is rarely open.
January 15, 2019
Google Public Storage Julio Castillo
Luciana isthe best manager giveher a raise
January 15, 2019
Google Public Storage Deborah Banks
Luciana was so helpful! We were downsizing to a new home and were overwhelmed with boxes and furniture. She helped make life easier but working with us to find the right size unit at the best price. Thank you, Luciana!
December 31, 2018
Google Public Storage Dennis Luddy
Luciana is amazing to work with very helpful
December 27, 2018
Google Public Storage Gerson Mendez
December 7, 2018
Google Public Storage Mario Rivas
Need to put stuff away that is the place.
December 6, 2018
Google Public Storage Steve Chen
Easy and friendly check-in process. Clean facility. Well maintained.
November 19, 2018
Google Public Storage Chris Johnson
We had a great experience with renting our storage space. Luciana was knowledgeable and very helpful during our decision making progress. She provided excellent service! As well, the space we rented was clean and ready for use.
November 16, 2018
Google Public Storage qin wang
Luciana is such a good help 5 stars
November 13, 2018
Google Public Storage MI JIN LEE
November 5, 2018
Google Public Storage woody othello
Luciana is sooo helpful awesome staff, great rates and super friendly!!!
October 22, 2018
Google Public Storage CarolAdrienne
I highly recommend using the Public Storage facility on Pierce Street, Richmond. Luciana knew every answer to my questions and impressed me immediately with her ability to make us feel comfortable and sure of the process. She went out of her way to explain everything very clearly, and listened to our needs. Great service! Great people! Great price!
October 6, 2018
Google Public Storage David Luce
Luciana was great. Some of the more professional and courteous customer service I've ever experienced
September 22, 2018
Google Public Storage Patrick Lazaro
Easy peasey... in and out in about 20 minutes. Luciana was super friendly, professional, helpful and informative. She answered questions that I didn't even know I had. Very glad to have found this location.
September 18, 2018
Google Public Storage Jory Zsido
Luciana handled my registration and rental agreement process efficiently and professionally from start to finish. From reaching out by phone the day before to inform me that the availability of the size unit I had requested online was limited and on a first come first serve basis, to walking me to the unit for inspection before I agreed to the rental terms. Luciana was very knowledgable about all aspects of the rental agreement, offered tips and options to ensure the safety of our contents, handling of rental payments and future termination of the rental agreement. Luciana is friendly and a pleasure to work with. Looking forward to having Public Storage, and especially Luciana, serve my storage needs. Thanks Luciana!
September 17, 2018
Google Public Storage Tanya Danel
Luciana was very helpful and gave me all the information I needed. She even advised me to compare the rates online and I was able to find an online only special and got a better deal on the unit I needed! The units seemed clean and they do regular security checks on the site.
September 17, 2018
Google Public Storage Edward Blum
Luciana is very helpful in giving me alternatives. I am very impressed with her interest in helping her customers save money.
August 24, 2018
Google Public Storage Alexander Gilham
Luciana was very helpful and getting me a storage space. I had made a reservation but had to take care of the unit a day earlier than the reservation. She and I had communicated over the phone a few times and she was able to show me the unit. Great customer service.
August 18, 2018
Google Public Storage Meh'Lon Tilley
Came in to inquire about storage for near future and Amber, Tamika, and Luciana were very very helpful. I will definitely be back within a month
July 28, 2018
Google Public Storage Ursula McClure
Luciana is amazing! Give her a raise!!!
July 24, 2018
Google Public Storage Lucia Arianna
June 19, 2018
Google Public Storage James
Luciana was very helpful and professional. Great service!
June 2, 2018
Google Public Storage Ana Carralejo
Great Customer service! The manager went out of her way to help me and accommodate my needs.
May 13, 2018
Google Public Storage Juan Oseida
May 11, 2018
Google Public Storage Large Marge
LaCena was very helpful today
May 9, 2018
Google Public Storage jorge cruz
The man at thr esk is extremely humble and on point he helped tremendously
May 8, 2018
Google Public Storage Angela Gregory
No frills and no BS. Safe and easy location to store my stuff long term.
May 6, 2018
Google Public Storage Divine Feminine
Greetings my wonderful landlords ❗️U guys are great even when I think I’m about to loose my mind miss Luciana makes sure I’m ok every time perfect manager for the property have a wonderful Sunday
May 5, 2018
Google Public Storage Jose Vazquez
May 3, 2018
Google Public Storage Tim Han
This place is great! Very clean facilities and friendly and helpful staff. I only needed a storage unit for a few months, but I will definitely rent here again if I need to!!
April 17, 2018
Google Public Storage Peter Neufeld
Luciana is so amazing 5 stars all the way
April 17, 2018
Google Public Storage Wayne Hairston
Luciana was very helpful great cusomer service!
March 29, 2018
Google Public Storage Todd Wagner
We have used this storage facility for years and recently had to acquire a 2nd locker. There never was a doubt that we'd be using this facility again, especially because of office manager, Luciana. She always seems to be smiling, friendly, extremely helpful and very simply put, a pleasure to work with. Luciana was able to find us a large 2nd locker and has been a valuable resource in packing/storage tips. Thank you so much Luciana and Public Storage as well!
March 21, 2018
Google Public Storage S. M. “I'm not the one” Newlin
I have only positive things to say about the staff at this location. Luciana, the onsite manager (as I understand) is knowledgeable and informed regarding the policies of PublicStorage. She is friendly and approachable and almost always present onsite which is a positive thing as she regularly see's the faces of those who hold accounts on site, and those who maybe shouldn't be there. (Never seen people who look like they got in somehow, and that may be due to the presence and vigilance) ALSO, Kevin is an amazing staff member who will go out of his way to ensure the best pricing is secured, and since he is a longtime area local, his knowledge base is vast. Strike up a conversation with him, and you might learn some interesting facts about the history of the east bay. Kevin is always pleasant, always willing to help figure out the details, and just a decent human being all around. There are other employees at this site who deserve recognition, but I do not know their names. So just for the record, I have never had a bad interaction or seen a bad interaction, with any employee at this storage location.
March 20, 2018
Google Public Storage Strong Lady
Luciana at public storage on pierce street is an amazing person, very knowledgeable and helpful. Public Stroge should be proud too have such a professional person on their staff. Eun
March 9, 2018
Google Public Storage Martin Estevez
Amazing and friendly customer service!
February 28, 2018
Google Public Storage Sheny Giannelli
Very good experience and staff. Stored my items here since 2012. Always clean. Kevin, Luciana, and Angelina were always very helpful and professional. When i finally moved my stuff out recently, Kevin was very helpful in helping the moving out process go smoother. He provided good recommendations for pc hard drive and document destruction, and donation stations (i live out-of-state and was not familiar with any of those destruction and donation places).
February 7, 2018
Google Public Storage toshi watanabe
February 2, 2018
Google Public Storage Norma Hall Thomas
Thank you Luciana for your wonderful service, excellent advice and pleasant attitude.
January 20, 2018
Google Public Storage James Woodmansee
This is really a review of Luciana, the on-site manager. Luciana is great- knowledgeable, efficient, personable, helpful. She really made the process of reserving a space and moving in easy and pleasant. I have complete confidence that this location is well managed, safe, and well run. The storage facility itself is showing its age a bit, although I did not see any signs of water leakage or anything that would affect the items in one's unit.
January 19, 2018
Google Public Storage Kimberly A. Ross
Quick, professional service. Storage space was more than comparable for the price that I paid. Luciana made the move -in process was fast and seamless.
January 19, 2018
Google Public Storage Michael Davaul
January 5, 2018
Google Public Storage El Cerrito Playhouse
Luciana was really professional and helpful. We got a good value for money, and she was consistently pleasant and helpful.
December 26, 2017
Google Public Storage Brother Perry
My visit here this morning has made a world of difference. When receiving good customer service it make you feel like you are part of the family which is very rare. The employee( Luciana) here at public storage are an Angel. Very professional, helpful, and knowledgeable about her job. You have won my support and i have found my new storage family from here on out. Keep up the good work Luciana!!
December 26, 2017
Google Public Storage Hiromi Okada
The lady at the counter, Luciana was very knowlegable and helped me get the unit promptly. I’m very happy with her service.
December 26, 2017
Google Public Storage Damon G (Nomadic)
December 25, 2017
Google Public Storage Julian Raya
December 5, 2017
Google Public Storage J Johnson
Luciana helped me a lot, was a very pleasant experience
November 11, 2017
Google Public Storage Amy Saechao
Great space, friendly and helpful staff.
November 11, 2017
Google Public Storage Keep Thinking
Luciana,thank you for helping me with the up most and wonderful service .you really went the extra mile the whole time i was renting my unit 5 stars for you and one more star for the doing an outstanding job 🤗🤗 i really feel pleased i chose public storage.will turley rent there again..
November 4, 2017
Google Public Storage Angela Moore
Luciana is super nice, fast and efficient. Great experience.
November 4, 2017
Google Public Storage Tanisha Mack
Lucianna is great at customer service
November 4, 2017
Google Public Storage TUYET MAI
Luciana helped us with finding the right storage space for our things and great to deal with. I will definitely recommend friends and family.
October 31, 2017
Google Public Storage Jay Jimenez
Great experience. I stored my stuff here for a few months and everyone was so helpful. The manager Luciana was the best!!!!!
October 29, 2017
Google Public Storage Russ Irwin
Clean, helpful personnel, easy access near an impossible intersection, and always being upgraded to stay current or ahead of the competition.
October 28, 2017
Google Public Storage Gabriel Acosta
La’ Cena was extremely helpful and courteous. I would definitely recommend this location. Thanks again for your help.
October 4, 2017
Google Public Storage Martha Santiago
Worst storage place ever. Got trapped in thier elevator for 45 minutes. When the firedep got us out the manager of the storage place (sum big fat girl) was so rude. She knew there was a problem with elevator 2 weeks before we got stuck, so why didnt she put a note on the door or turn it off so no one would use it. She didnt care. I will never go there again
September 17, 2017
Google Public Storage Jazmine Davis
This was a great experience i was helped and was able to have all my questions answered dale was very nice and helpful thank you very much im satisfied!!!
September 15, 2017
Google Public Storage David Creighton
Excellent service, answered all my questions. La'Cena was the staff person and made the whole process easy.
August 22, 2017
Google Public Storage S Kang
Well-managed, clean, and safe, at a reasonable price! Tops it off with the best property manager you'll find - Luciana. She was super-professional and well-knowledgeable. She would go out of her ways to make sure each customer had a satisfying experience at the storage. Highly recommend and would come back any time.
August 6, 2017
Google Public Storage Trish Heuer
Lucianna and the other staff were such a tremendous help to me. They provided excellent customer service well beyond their basic responsibilities. I was having a very difficult time vacating my storage unit and they helped me while I was literally struggling. One woman staff even helped me load my van when I thought I couldn't fit more items. They were a blessing more than they know. I recommend you see Lucianna and the rest of the staff here if you are looking for a safe, clean and professional place to store your belongings.
July 28, 2017
Google Public Storage Pepe&Tina Fiu
100% awesome customer service. I would defitenitely recommend it to friends and family. Very friendly and helpful with instruction. Give her a raise she decerve it. 😄
June 30, 2017
Google Public Storage Juliana Sepe
I went in for boxes the other day due to a last minute moves and Walmart was such a headache to deal with I thought why not try public storage. The customer service with great Luciana was very helpful in finding the right ones to accommodate me.
June 30, 2017
Google Public Storage mike younger
When I first walked in Luciano greeted me with a smile and asked how I'm doing today. That to me is a positive feeling from the get go. Lucia a asked me for the information she needed to get me started advise me of what we were going to do, and completed the leasing agreement with telling me about everything I'm initialing and signing for. ( Full Explanation). This was a great show of customer service and I felt I received all information I needed when I left the premises. Thank you Luciana!
June 30, 2017
Google Public Storage Rebecca Vanhorn
It was my first time renting a storage unit so I brought my dad. I received excellent customer service from Lucianna, she was very nice and professional. Definitely recommended this place to my friends! Thanks for the great experience.
June 30, 2017
Google Public Storage Somadi
Luciana aka bombdotcom! ;) Awesome job explaining every and anything. I watched her give the same superb service to customers before and after me...she handled my stress with finesse, a BLESSING! I can rest, my things are safe and secured. I'm glad Mal at the Carlson Street location found this location for me. She even transferred my reservation! These ladies ROCKED! Thank
June 21, 2017
Google Public Storage John Maier
Kevin and the Manager were both friendly and easy to work with as were the other employees in Berkeley who helped me navigate to this location. Very impressed.
May 22, 2017
Google Public Storage Allen Bridges
I've had great experiences here renting a unit . I was helped by the property manager Angelina. She was very professional as she walked me through the rental process.
May 13, 2017
Google Public Storage Dong Yang
good service, the worker is patient, very helpful
April 14, 2017
Google Public Storage Gig preciado
Ever helpful staff and a convenient location
April 11, 2017
Google Public Storage Steven Cheung
Awesome experience. Great staff. Definitely recommend.
March 14, 2017
Google Public Storage Sherri Snyder
I've been renting here for a long time. The service by Angelina and Amber is fantastic. They have helped me so many times.
February 27, 2017
Google Public Storage 陈锐敏
I had a good stay here. Convenient space, drive up and long hours. Very friendly staff
February 16, 2017
Google Public Storage DEREK RAYROSE
The property manager, Angelina, is very professional and has great customer service. She will always take the time to address urgent issues and will followup when needed.
January 30, 2017
Google Public Storage Sandra Overton
I came in this afternoon to get some boxes and left in a better mood than when I went in. Dale, the manager, was so pleasant and provided the best customer service! Thank you for being so kind.
January 24, 2017
Google Public Storage jusztin mcgrath
Dale is a fantastic employee.i would recommend this place to anyone!
January 6, 2017
Google Public Storage Fernando Martinez
Ive been renting here for a year now and angelina is a great manager always very helpful
December 15, 2016
Google Public Storage Jose Reynoso
Great people Best services in town. Angelica takes her time to make sure we understand every step of the rental and insurances.
December 13, 2016
Google Public Storage Kenny Pooler
Angelina and India are great managers. Great service from these ladies.
November 16, 2016
Google Public Storage Angela Guerrero
India helped my son with getting his space today,she was very courteous n helpful Thank you so much n keep smiling it goes a long way with customers.
October 19, 2016
Google Public Storage Darkside Bluez
Very good customer service. The manager( I think her name was India) answered all of my questions, and was very courteous.
October 13, 2016
Google Public Storage Patricia DYAS
Angelina have exceptational. She has been a great person, and friendley. Professional, very good at her job!!!
September 27, 2016
Google Public Storage Satmaz Mazsat
August 29, 2016
Google Public Storage Saul Garcia
Everything was good and Angelina was good attending us
August 16, 2016
Google Public Storage Haonian Wang
Everything is good, thx Angelina have great service during my time here
July 18, 2016
Google Public Storage Elizabeth D.
This was my first time using storage units. The manager and personnel at this facility were professional, helpful and accurate in billing and in helping me decide which size unit I would need. The unit was clean and had a light in the ceiling. I did not have any problems there and would recommend it when a unit is needed.
July 12, 2016
Google Public Storage Baker Alattas
Angelina is a great manager who went above and beyond to make sure I got the right Space. She is definitely a storage expert
July 1, 2016
Google Public Storage White Mike 21
Angelina was awesome
June 20, 2016
Google Public Storage Salvfuentes
Angelinas awesome!
June 8, 2016
Google Public Storage Wendell Hunter
India was awesome! She was a great communicator and was extremely attentive. This was the best possible Public Storage experience that I could have ever had!
May 27, 2016
Google Public Storage expressions Tibet
Angelina bing very help full to me and she has excellent customer service skills . Thank you Dhondup
May 26, 2016
Google Public Storage Anthony Brooks
Angelina is a great manager, she always make sure I come in and pay on time. The property is very clean and organized.
May 5, 2016
Google Public Storage james johnson
I like this public storage is real easy and with the help of Angelina ,put your mind at ease. thank God for her and her team.
April 29, 2016
Google Public Storage Pearlynn Hsieh
April 27, 2016
Google Public Storage Bubba Perez
Ive been renting here for a few years now. The staff is always friendly and the property is very clean. This location is convenient right off the freeway and minutes away from Bart.
March 17, 2016
Google Public Storage Deborah Colotti
Angelina Perez went out of her way to make my experience at Public Storage positive. I'm so grateful for her kindness and thoughtfulness! Angelina is FABULOUS!!!!
February 29, 2016
Google Public Storage Jorge Luna
La atencion es de primera muy amables muy bien servicio
February 29, 2016
Google Public Storage Vicencio Santana
Angelina is a great manager, she takes good care of her customers. The property is always clean.
January 14, 2016
Google Public Storage Angelina Perez
January 5, 2016
Google Public Storage James Adventures near & far Philippines
Good friendly been here a year
December 30, 2015
Google Public Storage Ramone Coleman
Brittany is very professional and helpful she handled everything with the utmost respect and care. I would recommend public storage ask for Brittany.
October 31, 2015
Google Public Storage George Galvis
Brittany is a dedicated young professional who epitomizes costumer service!
October 28, 2015
Google Public Storage laurel sharp
Fast, efficient and above all, courteous!!! Brittany my favorite!!
October 28, 2015
Google Public Storage bandiougou traore
I had a reservation at a different location! They gave me HORRIBLE service! I left there and brought my business to Pierce St! A young lady by the name of Brittany helped me out in the matter of minutes! I got a unit at the price I wanted and it's just off of the elevator! No walking! Everything worked out and I am truly great full! Great customer service! I am recommending this location to all of my friends!
August 28, 2015
Google Public Storage Dom Caesar
Great experience, very helpful employees and a friendly atmosphere. I would definitely recommend coming here just because of the workers. Brittany is by far a pleasant and refreshing person to come deal with. 5 star service
June 30, 2015
Google Public Storage Vanson Li
Great service. Angelina has been very helpful!
June 16, 2015
Google Public Storage Gipny Magpayo
I came looking for storage when I moved for my apartment to a small studio. Manager Angelina was very helpful with getting me a space that works the best for me. This made my transition easier. I would recommend to anyone looking for storage.
May 18, 2015
Google Public Storage Mana Bear
Angelina and Victoria are amazing! They are very helpful, always answering any questions I have. I feel safe at this property. Location is also great.
May 16, 2015
Google Public Storage Cook Industries
I've been renting here for a while now and I am satisfied with the service. Angelina is a great manager, the property is always clean. She always give me a call to remind me when my payments are due. I would refer to friends and family who need storage.
April 29, 2015
Google Public Storage Beo Panacea
Victoria and Angelina have always been very helpful to me. They are very professional and keep the location neat and clean. I would recommend this location to anyone. Service is friendly and they take time to explain every detail and answer any questions. Great job ladies!
April 25, 2015
Google Public Storage Isaiah Miller
I just moved into the Public Storage unit on Pierre ST Victoria the manager here is awesome! So friendly, and easy to work with!!
April 11, 2015
Google Public Storage Eugenio Giordano
The place is easy to reach and the storage units are easily accessible. Very helpful staff!
March 7, 2015
Google Public Storage Sirena Lambert
My experience with PublicStorage has been fantastic. There have been times I've been late or missed rent and every time they worked with me to resolve it. Angelina and Victoria in particular have been wonderful and I'd choose this location again next time I need a safe and welcoming place to trust with my valuables!
March 4, 2015
Google Public Storage Ashley Floyd
Today Victoria helped my mom and I rent a storage space. She was very patient and quick because she knew I had movers helping and wanted to limit the time spent in the office as much as possible. She was very friendly too.
March 4, 2015
Google Public Storage Weldon Chen
February 24, 2015
Google Public Storage Heather Mitchell
Victoria and Angelina were really helpful to us! Great spot for storing!
February 15, 2015
Google Public Storage Anita G.
I've been renting a unit at this location for a while now. It's a great location for me. The manager Angelina is very knowledgeable and helpful. I would recommend this location to anyone looking for a storage.
February 2, 2015
Google Public Storage Nepal kukri
Milan and Victoria two beautiful ladies woek at this public store facility. there very helpful, very knowledgeable of what they are offering. they very customer friendly. Miss Milan walked me through the storage I would like to rent. they are very good and deserve 5 star
December 17, 2014
Google Public Storage Rhiannon Yee
Today I was running a bit behind for my appointment, but Victoria was in the office prepared and ready to show me the unit as soon as I arrived. She is very knowledgable and quickly walked me through the process. All while making sure that I fully understood the dynamics of renting with public storage. She assured me that I came to the right place and I agree! I recommend this location to anyone looking to rent a space. Happy holidays!
November 12, 2014
Google Public Storage Tim Lenheim
Victoria was great every step of the way! I came to the office minutes before closing and she was glad to help me. I did not feel rushed and she was very friendly and kind.
November 11, 2014
Google Public Storage ke yu
Great service from managers Angelina and Victoria. Space is perfect for my needs. Very convenient location. I would recommend
October 10, 2014
Google Public Storage Marvin Vhb
Thank you angelina for being a great manager. She keeps the property clean and I know my stuff is safe with her here. My storage has been very convenient for my needs.
October 10, 2014
Google Public Storage Ben Bednarz
Very good service and very helpful management! The property is very clean and I always get friendly reminders when my rent is due.
September 8, 2014
Google Public Storage Rachel Mccullough
Angelina was the manager when I rented this site she was very thorough and professional she helped me with all the procedures and my site was always clean including the surrounding area I always felt safe here there was always somebody there to answer any questions or concerns I had regarding the space I will definitely come back here anytime I need extra space!! Thank you so much
August 8, 2014
Google Public Storage Jon Bellanger
Angelina is aways very sweet and helpful. Ive been renting here for years, she keeps the property clean. Ill recimmend this property to everyone.
July 17, 2014
Google Public Storage CB Grimm
Thank you guys you went above and beyond to help me. I would like longer hours, but otherwise this place is great.
July 16, 2014
Google Public Storage Rita Sher
Angelina rocks!!!! She is so professional and Every time I visited the property it was well kept and clean. Ask for Angelina and she will amaze you!
June 14, 2014
Google Public Storage Alice Pope
Angelina is an awesome employee. She was so chill and helpful the whole time. Definitely made it a good experience!
June 4, 2014
Google Public Storage Tianpei Zhao
great service Scharneyse was great. She knows her job and answered all our questions.
June 2, 2014
Google Public Storage Juan Martinez-Caloca
10/10, would store stuff again.
June 2, 2014
Google Public Storage Angel Martinez-Caloca
It's fast it's fun
April 13, 2014
Google Public Storage Sandra Decker
I have stored at this location in Richmond, Calif. before and always found manager Katrina Miller to be very helpful and knowledgeable. So it is not surprise that I returned there again. This time Angelina assisted me. She too was very helpful and showed me 4 or 5 different storage spaces. She knows her lease agreement inside out and explained it to me clearly as I initialed each space. I came home and read it in detail and felt she had represented it well. Many details to moving and she handled them all with grace.
April 7, 2014
Google Public Storage Karen Clark
Scharneyse was awesome. Professional but fun, welcoming, and very efficient! We only just moved into the unit, so I can't comment on long-term satisfaction, but the initial process of getting a spot from reservation online to payment and initial usage was great. Thank you!
March 20, 2014
Google Public Storage Robert Caldwell
I have not rented a space here, but I have purchased packing supplies and Scharneyse and Angelina were great. They asked me specific questions and got me the supplies that I needed. A+ for both ladies.
March 20, 2014
Google Public Storage Elisabeth Sheldon
Scharneyse is so friendly and helpful!
March 18, 2014
Google Public Storage Henry Valencia
Las maneller de publc estores dan una buena atension pier st richmon
March 18, 2014
Google Public Storage Justin McGrath
I come in every month for auctions and scharneyse and Angelina are always so helpful and the facility is always clean
March 9, 2014
Google Public Storage Robyn Green
Just a note to share my good experience with Public storage. I am out of town on the east cost with a three hour difference. I have never used the pay my bill online. I was fortunate to get Ms. Scharneyse Edwards. And although it was closing time there she was kind enough to help me all the way with my two accounts. She not only helped me with both accounts by providing me with both of my user/passwords, but she stayed on with me until I did both accounts. Here is why that was so important to me and took my frustration(s) away completely; she told me, that it is always necessary to log out completely before you can proceed to pay the next bill. Did I know that? ANYWAY...I would have been looking to stay logged in and pay the next bill. So thank you, you saved me from ALL that frustration. Hats off to Ms. Edwards.
March 3, 2014
Google Public Storage Rall Lige
Angelina always gives great service everytime I payment.
March 3, 2014
Google Public Storage Douglas Booth (dbooth874)
Angelina was terrific!
February 28, 2014
Google Public Storage Jake Geringer
Scharneyse very helpful and easy to work with! She was able to answer all questions, and made all details and information very clear and easy to understand all the responsibilities and liabilities. She did everything to make it easy for the customer. We recommend everyone asking to work with her!
February 25, 2014
Google Public Storage Carol Hernandez
Angelina is amazing my sister and i have been renting for years. She is great and provdes wonderful service.
February 4, 2014
Google Public Storage Jessie Singh
Good Exp I rented unit for two years and local staff was always very help.
January 26, 2014
Google Public Storage Cynthia Rasheed
I loved the fact that they were alway so nice & helpful which made my time their go smooth as well as upon entering and leaving. I would go there again and highly recommend that location