Good communication with property manager. she walked me to the storage closet Thank you
I rent at 7510 folsom Blvd and come to sunrise to make pay because jackie is great. She was the old property manager at folsom and know i am looking to move to sunrise because of jackie.
Jackie is so sweet and very helpful will recommend for sure.
I am a customer here and Jackie is awesome.alway out cleaning..glad I rented here
Jackie and Chrissy are great property manager. She is available when you need her and she runs a tight ship I truly appreciate that! I would recommend this storage to anyone
Jackie is so helpful she helped me get a unit and the size that works for me and the great price
I am a customer here and Jackie is amazing very helpful and very sweet
Jackie is so helpful and is here when you need her to be.she is so helpul
Online got great price, didn't have too much of hassle moving in, Jackie was pleasant and thorough, great communication skills and helpful
Jackie the manager is absolutely helpful. A+
Facility clean, storage feels safe here, and clean bathrooms.
Clean, quiet and staff are respectful. I think manager name is Jackie, she was great with helping me find right size storage and the blonde was very nice too.
I feel like my belongings are safe. Thank you Chrissy and Jackie
This by far the best Public storage i've had, and Jackie has been absolutely amazing with being attentive and great customer service. A+
Jackie helped pull my big truck with a trailer out of a tight spot she was so helpful
Jackie the property manager is very helpful and goes above and beyond!
I am a customer here and Jackie is so nice and so helpful will recommend
If you are seeking a property with exceptional customer service, I highly recommend the establishment where Jackie works. Her remarkable ability to provide a seamless and enjoyable experience is unparalleled. Jackie is an asset to her team and an invaluable resource for guests. I am eternally grateful for the outstanding service I received and will undoubtedly return for the opportunity to encounter her exceptional customer service skills once again. Jackie is an amazing property manager highly recommend this property
I highly recommend this storage facility to anyone seeking a secure, clean, and well-managed storage solution. The exceptional facilities, friendly staff, and unwavering security provide an unparalleled storage experience. I couldn't be happier with my choice and would highly recommend this facility to anyone seeking long-term storage. Property manager Jackie is amazing at her job and always on top of things
Jackie is polite and professional She runs a no nonsense storage facility I would absolutely recommend storing here. It's clean you can tell she takes good care of it!
Jackie is so helpful I am a customer and love her so nice
Jackie is a down to earth person. I recommend this location to anyone.
Jackie and Chrissy are amazing so nice and very helpful
My unit was recently burglarized. Had one bike worth over $2000, another bike worth $1000, a portable generator worth $1200 and a couple skateboards taken. The fact that the shady office personnel claimed there is absolutely no video footage of anybody breaking into my unit, and the fact there is no signs of forced entry has me believing they are responsible, especially after the one was bragging how easy it is to pick the lock that I used. You're not safe here. I'm already in the process of moving out with what I have left.
Update: 4 days later and onsite manager Jackie says absolutely no video footage of the individual(s) hauling close to $5000 worth of my belongings out of my unit. With all the tweakers they have renting there, I told her I don't feel safe and would like to give my 30 day notice. She didn't thank me for being a loyal customer for two years, her response was "you have until the 30th to be out" ...absolutely heartless and I guarantee she had something to do with it and my belongings are being hid on the premises.
Jackie is great and has great customer service
Just rented a unit and jackie is amazon
Jackie is an excellent Property Manager at location. Property is clean and managed well
Jackie is great very helpful and so sweet
Jackie is so nice and helpful. I am a new customer
Jackie is so nice and helpful.
Jackie and chrissy are great. Thanks for the help .
This is one great property. Always see them out about doing things around the property and it makes me feel safe about having a unit there
Jackie is very nice and so helpful. This is the cleanest storage I have ever been too thanks a lot for everything.. Best customer service ever..
Jackie is so sweet and so helpful when I got my space she is wonderful
I’m leaving this five star review because Chrissy is the best at helping out a customers needs. She answered all my questions and helped me find the exact storage unit that I needed. She provides fantastic customer service and is very knowledgeable with a great sense of humor.
The property manager Jackie is very courteous polite very willing to help she's very understandable you couldn't ask for a better manager and all the employees at 2656 Sunrise Boulevard are very helpful
If you want someone who cares for the property, Jackie and Chrissy are the best
Chrissy and Jackie are so helpful
I like to give a five-star rating to Jackie who works at the 2656 sunrise Boulevard public storage in Sacramento california. I asked if there's any kind of way that she can reduce my rental, she conducted a market price comparison and reduced my monthly rental from $153.00 to $122. Then she further assisted me and conducted a search online for a 5 by 5 rentals and found one for $45
Chrissy was absolutely delightful. She was extremely professional and made the entire process quick and painless.
Jackie is great so nice and helpful
This place is amazing super easy check out process!
I can never access the building the codes don't work
Jackie is so sweet and so helpful
Rented again from public storage on sunrise and folsom boulevard. As always, the service is great. The process was smooth and the facility is clean and the employees are friendly. Thank you, kristi, for your help. I missed you jackie, but you had great coverage today.She was very helpful and very nice.Take care, ladies
Jackie is great helped me download the app.
I am a customer here and Jackie is the moat professional property manager I have ever came across. She is a great asset to your company.
Jackie is so sweet and helpful.
I am a customer here and Jackie is a great property manager and always helpful
Jackie is amazing and so helpful. She found me a cheap unit that fits my needs.
I love Jackie she is so funny and helpful
Jackie is so helpful. I couldn't get my lock open and she was able to spray it and I was able to get in. She is alway here to help customers
Came in to pay my bill and and Jackie helped me fix My app
Came in this morning to rent a unit and jackie helped me out I don’t speak English good and she was very patient with me
Jackie is one of the most down to earth person. She keeps it real and fun. Never a dull moment with her.
Jackie helped me. Always so helpful. It is like 105 out said she is always out side cleaning. The company should thank about the employees and how hot it is. They should not be cleaning in this weather.
Andrea has been extremely helpful and friendly. I know I made the right choice with Public Storage❣️❣️❣️❣️
Aundrea was awesome! She was very friendly and helpful!!!
I reserved a unit online. When we got there it had a lock on it. I called to speak with a live agent who gave me another unit. We got in that unit. They wanted to charge me but I disagreed as it wasn't my fault. To avoid the fee I had to go there when the staff came in to fix it. She was rude and tried to charge me again because I didn't move my things in the unit when I reserved. I refused again as it wasn't my fault. The store manager waived the fee. The customer strive on the phone was good but in person was not. Location is on Sunrise in Rancho Cordova, Ca
Jackie got me the right price for the size I needed
Came in today and Jackie helped me with my rent going up. Great customer service...
Jackie is amazing very nice and helpful
Jackie was exceptionally friendly and considerate. Her assistance was very personable and professional. Thank you for all you do Jackie!
Jackie & Chrissy have been incredibly helpful with everything I've needed every time I needed anything. Very quick friendly service.
The office staff jackie and crissy have excellent customer service. They are very helpful and kind. They take care of all our needs.
Jackie is very friendly and a very good property manager so professional.
I came to this location and received such beautiful customer service from Chrissy and Jackie, if you ever need help those are the two to ask for! They were so quick to help me find the storage unit I needed. I look forward to bumping into the two whenever I stop by from now on.
Jackie is so nice always helpful and courteous.
Jackie helped myself with issue that I had with the auto payment and took care of all needs. She is the best! Thank you Jackie
Staff was fantastic and incredibly helpful, would recommend to anyone, Jackie deserves a promotion and or raise (thank you for the pretzels)
Jackie has been wonderful and everything has been excellent!👍👍
This was the easiest storage unit I’ve ever rented! And I did it all using my iPhone! Paid for everything online! Thanks Public Storage!
Jackie is fantastic grate Customer service. I came back to rent because she is so nice and helpful
Can in to pay my bill and Jackie is great and helped with some fees. Talk about great customer service
Chrissy was amazing and was very helpful!
Came in to rent and Jackie was amazing and saved me so much money on renting a space
Jackie provides awesome customer service!
Jackie is so helpful and funny great lady to talk to. She makes sure the property is ran right and always out cleaning. Will recommend to my family and friends
I rent here and Jackie helped me fix my lock when I broke off my key great customer service
I rent here and Jackie is amazing she is always here to help. Great customer service
Jackie is so great. Everytime I come in she is so helpful.
Jackie has the best customer service I have seen in a long time. Thank you
Came in Today and she helped us get a unit. Great customer service
Jackie helped my brother get a unit and she is great.
Jackie very nice and so helpful great to talk to
Jackie is great and helping me get the right size for the right price
My name is Rick, I'm giving Jackie 5 stars, because he's respectful , courteous and friendly , she's a class act!
Jackie is so sweet and very helpful
My application process for a unit was streamlined and your customer service person Jackie was very engaging. I would highly recommend this location anyone looking to rent a storage unit. Thank you
Every time I come in Jackie is always very helpful. Super sweet lady and very considerate. I love working with her!
So happy to have meet Jackie when she took over for Leah every time I came in Jackie looks mean but she is the sweetest lady we have meet with public store.she is a keeper
Jackie is gerat she is always here to help when needed.
Jackie at the front desk she is great super super nice and she has great conversation. I’m super happy I decided to rent a unit from this location!
Awesome customer service. I recommend this location. Jackie is amazing.
I am a customer here and Jackie and David are very nice and helpful will recommend
Been storing here a while and it's great.
Thanks for everything!
JACKIE, IS A 😇 ON EARTH 🌎 SHE SO AMAZING 👏 HEART OF GOLD THANK YOU FOR ALL THAT YOU DO STAY SAFE AND BLESSED 🙌 💖
Than you to the property manager Jackie, she was amazing helping us with all of our needs😇
That Jackie is a ROCKSTAR….. She was very helpful with my move from San Diego to Rancho. Even gave me some Leads on housing. The company needs more employees like her. She went above and beyond. GREAT JOB Jackie.
Thanks Jackie for your help. You are such a great person. Always straight forward.
I love this property! Management (Jackie) is awesome and super helpful. Clean property and has always been safe. Highly recommend.
Jackie is so great. I was here fixing the gate and when I needed her she was here to help
Accessibility of the the area. Some alleys have a spacious and some aren't, but it depends on the storage you get/need.
Thank you Selena! A huge weight of stress has been removed with her assistance today. She so personal friendly and proactive.
Came in to make a payment and Jackie was so nice and helpful
This property manager jackie is so sweet and funny. She helped was with our needs...
Jackie is so helpful and so nice..
Jackie is so nice and helpful..
Jackie is great at her job...
Jackie is great helped me out when I need a lock
Jackie and David are so helpful.
Jackie is the best I am a bidder and she is very personal
Jackie is great. Got me the space o needed for the right price. Very awesome lady
Jackie is amazing. She took so much time to ensure we understood everything. Jackie is very helpful we sold our house and moving out sad that we won't see her anymore but if we need storage again we will rent here for sure.
Came in to make payment and Jackie is great. Will recommend
Jackie is a fantastic job on helping me keep my storage unit. She is the best. Grateful for her customers service. 10+ star
Jackie is very helpful and found me a deal.
Jackie and David are very helpful and nice.Every time I come in they are here to help
Jackie very nice and helpful.
Jackie very helpful. Good customer service. Cheerful!
Jackie is great she helped me get the right size I needed
I rented here 8 months my storage was due 1st of each month never late on payment. Go to clear out my storage on 1st of month and was still charged for the next month why? This is a total rip off and makes for bad business. Plus my items had mold from water damage. I won't recommend this stowage physicality to anyone.
Jackie and David were amazing! They helped us out with get us a bigger unit then we had for a better price. That helped us out so much! Thank you, you are amazing
Jackie iso sweet and very helpful.
Jackie and David are so helpful . The best customer service I have seen in a long time.will recommend
Had a great experience. David and Jackie were very helpful. I would recommend this location.
Jackie and david is great and very helpful..
I lov this place!!!!!!!! Jackie and David have great customer service, I only make sure to go by when I know one of them will be there in case I need some assistance. The facility seems to be much tidier and cleaner too when i see them there. Excellent place to store things!
Had the best experience with manager Jackie. She is so knowledgeable and professional and so down to earth. It was a pleasure finally meeting her for the first time and look forward to seeing her when I need to stop in. She is a true blessing!!!.....
I have rented here before and I came in and Jackie and David helped me great service.
Thank you David and Jackie for making the process easy and clear!! Fantastic service!
David and Jackie are both wonderful and so helpful! So nice to see such great customer service.
Jackie is a big help..will recommend
Jackie and David are so cool have helpful. Great customer service
Ms Jackie was so helpful and she goes over and beyond to make sure I had a pleasant transaction and service she is really informative and really kind to customers.
Jackie is so sweet and nice
Jackie is gratis very nice
Jackie is awesome very. Very helpful she’s a keeper
Jackie was very helpful and very nice.
Jackie is very nice. Helped me get my unit.
I am a auction bidder and Jackie is very nice and helpful and straight to the point
Came in to pay bill and Jackie was awesome and helped with a fee that I got this month. Thank you so much.
Jackie and shanee are very helpful and great.
Jackie and Victoria helped me get a unit for the right price. Thank you ladies
Did a rental today at the property and I went to the wrong size and Jackie help me out finding the right size I needed will recommend 100%
Very helpful. Jackie has great customer service.
New customer and Jackie helped me. Very nice lady.
Breanna and Jackie are great!!! They helped me save more money and gave me peace of mind my items will be safe. You girls are great!!
Jackie is great and very helpful
It was quick and easy got all the info I needed with no problems thanks to Breanna thank you a bunch
I just want to thank the new office manager, Brianna for all of her help today. I was going to vacate the premises due to the rising cost of storage fees, and she asked me why I was leaving, and when I told her, that I could not afford the rising cost of the storage rent she went above and beyond to get me a little bit smaller of a unit for half the price. It’s only 2 foot smaller than the unit I just emptied and yet it was just about half the price. I am a Very happy customer.
Breanna was soooo helpful and kind.
Breanna was super helpful! Very understanding and helped get a larger unit when realized I booked one too small. It was very seamless. Thank you!
Breanna is the best! And very kind to me. Have been storing here for awhile and she is always a ray of sunshine
Brianna was pleasant and helpful. I am always treated well everytime I stop by the office or call!!!
Briana was awesome sweet and efficient.
I am a returning customer to this place, and that's because of Breanna.
She is very professional, fast and very polite associate who help me to rent second unit with no hassle whatsoever in minutes so, if you in hurry and need exellent service ask for Breanna.
I came in wanting to look at a space wasn’t sure what size I needed Julia made a recommendation and showed me the space, and answered all of my questions she was great!
julia was very helpful and provided all the information. Thanks Julia!
I was just wrapping up moving and wanted to see if I could find a storage space last minute. Five minutes until closing, a little desperate, and exhausted. Breanna greeted me kindly to say the least. She clearly Explained the availability, pricing, and different unit sizes. Extremely helpful. I looked at my watch and asked her what time they closed, Breanna said “we closed 10 minutes ago.” After many apologies and deciding that I wanted the unit, which was a screaming deal comparatively, She calmly proceeded by asking if I wanted to view the unit. She went home at least a half an hour late that night. Need I say more. That’s Real customer service!! I’d give PS Rancho six stars if I could! Fully Recommended.
Came in and rented and Jackie is a very nice person and very helpful
Leah was amazing! She sure knows her stuff! I’m glad she was here to answer all my questions! Thank you Leah! You rock
The staff is extremely helpful especially Leah she really makes it nice
Breana, went above and beyond to help me to acquire a storage unit. She proved to be knowledgeable and took the time to instruct me on the best ways to navigate my way on their website. On a scale of one to ten, I would give her a 14. Thank you for your assistance.
We all know moving can be a hassle. When having to store our personal belongings, we want to know we are leaving them in a safe and secure space, with people who take this responsibility seriously. Julia and Leah are those people, they really care about their jobs and go the extra mile. They answered all of my questions and reassured me that my belongings were safe and secure at the Public Storage on Sunrise Blvd., Thanks again Great job!!
Great service when I go pay my grandma storage bill Leah is very friendly
They need more protection and more cleaning up the place brushing for bezzy and spiders
Great experience! Thanks Leah!
Very pleasant experience, definitely recommend this place for storage . Leah was amazing , polite , informative, helpful. She maid moving into a new storage a great experience. Thanks again . Leah and public Storage .
Casey was very friendly and helpful. She helped me with all my questions and made the experience wonderful. I would definitely recommend this location for everyone.
The storage industry is such a racket. Beware. I was happy to find a 5”x”8 storage unit at Public Storage advertised for for $82. I reserved it by phone and got an emailed reservation stating that total move in cost would be $121. Once you get there in person, however, you’re forced to buy their insurance (which I neither wanted or needed) as well as purchase a lock (as the desk attendant strongly advised against us using our own padlock, and we felt rather cornered). It’s worth mentioning that I also had to pay $28 prorated rate for the extra week before the month. I need the unit for 5 total weeks. I paid $186.07. I just want people to know that when you see the posted price for the unit, tack on another $100 or so to know what you’ll actually be paying.
Well, if you your rent to be jacked up $16.00 every year, then you will like doing business with this company. I have a 10'x10' space that I have had for 15+ years. My rent started out at $75.00 a month and now I am paying $250.00 a month. Looking at the price of Public Storage in big metropolitan cities such as New York and San Francisco, I am paying $70.00 more a month for the same storage size. Funny, but I didn't think Rancho Cordova was considered a high cost of living area. Either way, the rent they charge is outrageous for what you get and i'll be moving my stuff out soon.
UPDATE: LOL! The only 'type' of response that can be given that doesn't address why the prices are so high, is the canned response. What a joke! How about telling me why the "high standards" you set for yourself justifies the outrageous prices I am paying in comparison to many larger cities? Should be pretty easy to answer.
Desirae was extremely helpful in choosing a storage. I am 36 weeks pregnant, and she was extremely patient with me. I even had to go pull money out, and she waited for me. I like this public storage!
Desirae was fantastic and very helpful with the move in great job .
Leah has been a great manager here always helpful
Great service! Thank you!
Desirae was very helpful and hooked me up with the perfect size unit and answered all my questions… thank you Desirae!
Leah and Desiree were fantastic
Desire, was a great help in getting me a unite. I'm am very pleased. Ty Desire
Leah was great and super friendly and helpful
Leah was awesome and helped me get the space I needed. I specifically came in to do rental with her.
Excellent service and friendly staff