Public Storage Self-Storage Units at 3470 Boulder Street, Pleasanton, CA
3470 Boulder Street Pleasanton, CA 94566
Full Service Kiosk Available
Rent and pay for your space online – today.
Move in during gate access hours.
Onsite Manager Hours
Mon-Sun Self Service - online & on-site eRental
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 57/moSmall 5'x5'
$ 57/mo $76Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 72/moSmall 5'x10'
$ 72/mo $95Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 88/moSmall 5'x10'
$ 88/mo $118Best Price Label
- Outside unit
- Drive-up access
7.5'x10'Online only price$ 103/moMedium 7.5'x10'
$ 103/mo $137Best Price Label1 unit left!
- Inside unit
- 1st Floor
10'x10'Online only price$ 138/moMedium 10'x10'
$ 138/mo $183Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 171/moMedium 10'x10'
$ 171/mo $227Best Price Label2 units left!
- Outside unit
- Drive-up access
10'x15'Online only price$ 204/moLarge 10'x15'
$ 204/mo $272Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 258/moLarge 10'x20'
$ 258/mo $344Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 320/moLarge 10'x30'
$ 320/mo $427Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Pleasanton
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Pleasanton Storage Units Near Stanley Blvd.
This Pleasanton Public Storage gives customers a wide array of self storage options, ranging from big to small.
Hard to miss sitting just north of the intersection of Stanley Boulevard and Valley Avenue, and just west of Shadow Cliffs park, this facility features indoor storage units and outdoor storage units in several different sizes, and the manager of this property lives on site.
Need somewhere to pack up tables, chairs and boxes full of goodies for the weekly Farmers' Market on Main Street? A 5x5 storage unit offers just the right amount of space.
No need to scramble to find helmets, pads and backpacks for trips to the Pleasanton BMX Park. Grab a 5x10 storage unit and stash a couple of bikes and all the gear needed for a quick grab right across the street.
Just minutes from I-680 or I-580, families across town can find the necessary storage space at this location, whether it's a 10x10 storage unit when cleaning out old bedroom furniture from the kids' rooms, or a 10x25 storage unit to hold couches, love seats, recliners, dining room furniture and even a grand piano during a big move.
As "The City Of Planned Progress" continues to evolve, Pleasanton residents and local businesses are finding space can be a bit hard to come by. That's why Public Storage is here, 7 days a week, with cheap storage units and exceptional customer service, proudly serving the Pleasanton community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 213)
Tristan, Showed excellent, Professional customer service 👌.he was very knowledgeable about the service you provide. looking forward towards my move in.
Goof services by Tristan, I love the storage place
The Lady charge me and she tell me i can go inside the gate (its work until the 9pm) and she didnt tell me thats office its close in 6-30 and i need show my ID ! and im call her at 6-45 PM! why she didnt tell me ! u guys charge me and know like i need use the storage today ! but didnt tell me like i cant open the gates before the office will open!!!
Michelle was super friendly and helpful, thank you!
Well I called the Pleasanton facility and I spoke with someone named April I already have a storage in San Leandro but am moving that way and I talked with April as if I known her for a long time she has great people skills and was very kind answered every question I had it just seems like she brightened my day keep up the awesome job April ur an amazing employee
Professional customer service 👌. Above and beyond the call of duty. Mike assisted me with a higher level of service and found me what I was looking for at a great affordable price. Would highly recommend stopping by or going online for rates and availability.
Michael was very professional, friendly, knowledgeable, and efficient while helping me secure my unit. Thank you Michael! Excellent customer service 💯
Michelle very helpful
My locker was broken into and the managers would not respond to any of my phone calls or messages left. The corporate customer service was no help. All they wanted was payment. Not a good place to store your valuables.
Place was really clean and the manager on duty was excellent I had gotten my self locked out.It was her day off an she still assisted me Jennifer is greatest manager.
Wonderful location and easy to work with, especially Marshall who works in this location, I would like to give for his service 5 stars. Great guy, lots of patience, listening quality and willing to find creative ways to assist customers. Keep up the good work, Marshall. We need people like you. Thanks
Clean and the gate opens up nicely.
Great safe, clean location. John and Sheila have always been friendly and helpful whenever I needed assistance. Left my belongings there for 2 years as I lived overseas and everything was perfectly safe and intact when I came back. I highly recommend this location.
John was awesome. Very helpful
We just started using this location this week and the experience so far has been great. Both John and Shiela have been very professional, courteous and helpful. Like the app to open the gate. Very convenient!
Great facility, with helpful and friendly staff. Reserving a unit was very easy and have had no issues with my storage unit over the past 4+ years.
I just moved my stuff here at the start of the January and I am so happy with the facility and the great staff, John and Sheila who answered all my questions and are super helpful. I feel my stuff is in a safe place. BTW the new app to open the gate is fantastic. Thanks
Managers are great and easy to work with.
Awesome place to have storage. John and Sheila are super helpful and work hard to help.
This is a wonderful and easy property to access. Sheila and John were extremely friendly and helped me to move in on the first day. Would highly recommend!
Good space to storw
Sheila is the best and I will read highly recommend her at the store don’t move her away
Professional and courteous staff who really make a difference.
John was very helpful
I had great help from Sheila when renting my unit. She took her time with me and made me feel comfortable over the phone. I had very last minute decided get a storage and was scared it was too late. When I came into the office Sheila was very cheerful and pleasant. She explained everything and took me to the unit in a golf cart!! The area is very clean and safe I feel protected and know my belongings are protected. Thank you for the great service Sheila!!!
My experience at Public Storage on Boulder Street in Pleasanton was excellent. I rented at this location for over a year, and I found that the staff who worked there were both friendly and knowledgeable. I would highly recommend renting here!
I recently moved out of this location after having renting a unit for over years. The only reason I moved out was because I found a cheaper unit closer to my house and Public Storage wasn't willing to reduce my rate. Sheila and her team, in particular Chrisann and John were always friendly and pleasant to talk to. I spoke with all 3 of them on different days while I was moving out and all 3 were very friendly. They understood why I was moving out and did not try and pressure me into staying. Sheila was always helpful over the years and even tried to get my rate reduced. I will recommend this location to my friends and family.
Good service and great deal and good location. Service still excellent. Was helped by Sheila and John andim very happy.
John was spectacular and really helpful positive person. I truly was admired by his charming personality and helpful attitude and willing to go extra miles to provide for per my need Thank you
Great Staff. Very friendly. Best deal I could find. Thank you
This is a great storage company if I ever need it again I'll definitely be back
John and Sheila run a smooth business. Very easy to reserve a space here. The facility is very clean. I’m a happy Public Storage customer.
Great experience Sheila is always helpful.
Awesome service. Sheila was very helpful in our transition not only into a new unit, but getting us into a smaller one after our move.
Carmen, Janine and Sheila were all extremely helpful and so nice.
I have had a great experience at this Public Storage. Sheila is always helpful and the property is always well taken care of. Thanks Sheila
Great interaction with staff. Quick and friendly service. Thank you!
Sheila is great, friendly and pleasant to talk to and deal with. Facility was well kept, secure, and storage units were nice and clean.
Sheila was great, very happy with my deal!!
Easy, quick and friendly
Very good service and the storage space was pretty clean!!!
Great service! Very helpful staff, Sheila was awesome and very quick to check me in!
Allison helped me today with a great unit at an outstanding price. Best service I have gotten in a long time. Thanks Allison. Happy New Year!!
This Public Storage place has giving me excelent service for 3 + years now. I can not say enough about how personable Sheila and Allison have been, as I have moved through thre different storage units due to unforseen life changes. I highly recommend them!
Sheila & Allison are both great and were friendly and pleasant to talk to and deal with. Facility was well kept, secure, and storage units were nice and clean. Would definitely be a return customer again in the future if needed.
Great experience. Allison & Sheila were both super friendly and great to deal with. Units were clean and facility was secure. I’d definitely be back again if needed.
Sheila was highly professional and a very good help thank you
Had a very awesome experience thanks to Sheila. Highly recommended!
Public storage was very nice and clean easy access to my unit. Sheila very helpful and courteous
Five stars. Sheila very professional and helpful. Clean well-run and well-located.
Perfect service Quick and easy to rent
Great Place! Perfect experience!
I just came home from renting a space at Public Storage in Pleasanton (off of Boulder). Great experience! Sheila was very kind and helpful. I look forward to using this space on a temporary basis to give us more room at home for company during the Thanksgiving holiday and to give us a chance to sort through our stuff and decide what to do with it permanently.
Shelia was great. She spoke thoroughly with us and gave us a good rate. She was also customer friendly and made what was just a trip to the storage, a good time out. Thanks Shelia.
Sheila was so great!!!!! She gave us the best deal !! Also very kind and accommodating. Highly recommend this place
Sheila was excellent and awesome
Public Storage location is one of those rare companies which employ any extraordinary manager - Sheila. She was very helpful and explained everything clearly. Very personable. She asked questions to help determine my needs, then took me around to show me the availability of the different sizes. Signing up was done quickly.
The customer service was great she (sheila) took her time with me (cause I'm clueless) the units were very clean and secure over all GREAT experience for me.
Clean, well managed and friendly customer service. Highly recommended.
Great service by Sheila!!! She made the process very easy !!! Great facility maintained very clean!!
I had great experience at Public Storage. Thank you Sheila and Donald for making the entire transition smooth.
Awesome place easy to get into and fast and convenient ask for Sheila
Good experience. Sheila is always helpful. Love her 💕
Sheila is a dream! So quick and so helpful! Made the move in process seamless, leaving a happy customer to store our belongings, while we make a military move across country!
This Storage Facility is in great condition and the staff (Janine) are wonderful to work with! Thanks a bunch Janine!
Moved in today and Janine helped us out. She was very helpful and made sure we understood every detail to avoid any confusion. She made us feel very welcome.
Sheila was very helpful and even looked at the best deals I can get! She is very warm and welcoming and cares about her customers. Thank you Sheila!
Moved out of my unit and Sheila made the whole experience very easy. She was always very helpful the 2 years I was there. The property was always kept very clean. Highly recommend this storage facility.
Great service and great location. Great prices and great selection.
Great experience! The manager, Sheila is friendly and fast with helping you rent your storage unit. She was thorough, but did not take too long when going over the initial sign up and she wasn’t overbearing or pushy in trying to upsell any items (locks, boxes, tape, etc) I have moved quite a bit for work and family and have had numerous storage units over the years...by far this is the best experience! **bonus...the grounds are always clean and it is a safe neighborhood!**
Great place, easy access, very nice management on duty. Searching online was easy and sometimes there are online deals. You can do your information online and reserve a unit for free which makes the check-in process faster. Upon arriving I was done in about 10 minutes and got to see the unit in advance. The unit was what I wanted, cleaned and ready to move in. They do sell moving and storage supplies including locks which you might need a special one depending on the unit you get.
Great service. Friendly staff. Thanks Sheila.
This is my first storage unit and I don't need to look anywhere else. Carmen helped me check in and she was great. She explained everything so well. My unit was clean and ready when I arrived. I am really happy storing my stuff here!
Great location and,friendly staff.
Sheila nos trató muy bien y muy amable y nos mostró el lugar y nos dio opciones
Carmen was very kind and helpful will definitely recommend this location.
how late can I enter and leave my locker?
Shlelia was very informative and made the correct recommendations regarding my storage needs. This was my first time renting. I feel my stuff will be safe! Thanks Sheila your so friendly!😁
I had the best customers service experience with Carmen she made sure I understood everything and made me feel good about renting for the 1st time with her company. Thank you Carmen 6/6/2019. One year later and I love being a Public Storage customer. Carmen who works at my storage unit she has the best customer service thanks for always treating me like VIP customer.
Service in great thanks Sheila
Nice place, Sheila is so helpful to complete the process.
Best service. Always helpful great people
Great rates, easy access and very friendly!
Love this place! Thank you, Carmen and Sheila! Easy set up and great prices!
I went in to look for information on getting a unit and I Talked to Carmen and she was extremely helpful and informative I’m definitely going to be getting a unit now
Amazing experience! Would definitely recommend!!
Thank you for all your help Sheila!! Made the process easy ❤🙃
The property manager Sheila, is extremely nice and helpful. The property is clean and well maintained at all times.
Read the Reviews before choosing this location for my Storage, Sheila was very helpful, Friendly, and Professional. The facility is Clean, very accessible, and secure. I would Highly recommend This Facility.
I want the world to know how professional Sheila Smith is. She has been such a great help. This company should be proud of her customers service.
Great service!!! Sheila Smith is the best and she really cares about getting you the right space for your personal items. She’s very professional and it makes it a great experience!
Clean and very well kept facility! Sheila is always there to greet with a smile and so helpful -
Great experience!!! This was my first time renting a storage unit and Shiela made the process so easy. She answered all of my questions and was extremely helpful. I highly recommend this place over others. Outstanding customer service! ⭐⭐⭐⭐⭐
grateful for the excellent customer service and clean, secure and well-managed space Sheila and the team provided over the years. Even more so, when I asked about down-sizing my space, her recommendations for other facilities nearby when she didn't have what I needed. That is the way to run a business, and I am happy to recommend them.
Carmen was very helpful in explaining how to get best value for my temporary storage needs. thanks
Sheila is fantastic. She provides excellent customer service and keeps the facility clean and orderly.
This public storage was especially helpful in helping me move in and move out efficiently. Most importantly the rental spaces were clean and well maintained.
Sheila's the best! Knows her stuff. Storage facility is conveniently located and units are spotless!
Sheila is awesome. Very helpful and made the process painless and fast!!! The grounds are well kept and clean.
Shelia was excellent with service and very informative. Thank you
Sheila was extremely helpful in answering my questions and giving me information. I have been at this location for a long time and needed a different size unit. She transferred me over to a new unit with no issue at all and was very friendly the whole time. This is a great location and she is a wonderful asset for Public Storage.
Sheila was very helpful today! She answered all my questions
Sheila was very helpful, with my many questions and needs, she is also very kind and professional. The property is very clean and well maintained, glad I choose this property to rent at . Thank you Sheila !
Sheila was such a great help. Always called as a reminder for payment. Great customer service and made the process easy. Great property and very clean. Would highly recommend!
Carmen and Shelia are great. Great personality too! They will show you around and give you all the ins and outs. Thanks! I would recommend this place anytime . Mary j.
Love this facility. It is clean and very convenient. The staff is always friendly and helpful.
I can’t say enough about Sheila who is alway there to help with any questions or concerns I may have. It’s because of her that I rented there.
Called earlier to get more information about this site. I’ve been shopping for a few days and want the best quality location for my boyfriend who is looking. Carmen was very helpful and answered all the questions I had. Her customer service was amazing and she went above and beyond. Exactly what I’ve been looking for when trusting and shopping around for a good trusted storage!
Carmen was very patient and helpful when answering all my questions!
Great service. Had no problem getting my storage. Thanks Sheila!! You made it quick and easy.
Great experience, professional and friendly, clean, Thank you Sheila for all your help and assistance
Clean, professional, easy!! Thanks for all your help.
100% positive experience. Sheila was really helpful and friendly on move-in and on move-out, and she took extra steps to make sure I would still get pro-rated rent on move-out since the company's billing methods had changed. Best possible service. The next time I need a storage unit, I will be coming back to this Public Storage location.
Great experience. Sheila, the manager of this is the best to work with !!
Great service..Sheila helped to choose right container.
Shelia is great. We have been here several years and she is really helpful.
Sheila, the property manager, was very helpful when it came to closing out my storage unit before my impending move. Otherwise, I would highly recommend this location for its accessibility and cleanliness.
I had a pleasant experience and Sheila, the property manager, of this location helped make our move-in and move-out easy and hassle free. Highly recommend this location.
I was very pleased with the outstanding expertise, patience and extremely knowledgeable history that was expressed throughout our walkthrough. Sheila made it a nobrainer where our property will be held from now on. Visiting a number of establishments in the last week the buck stopped with Public Storage. Thanks again Sheila ,if you ever read this. P.S., Brothers coming by on Friday.
This Public Storage is very clean and accessible. The staff, particularly the Manager, Sheila is over the top friendly and helpful. She is responsive and informative. I am very happy as a customer here!! Thanks Sheila.
Great service and good pricing!
Sheila was very kind and helpful
I was at the location in san ramon a few weeks ago and bought a few things. The gentleman working there named michael let me know there were a few locations closer to where I lived. Came into this location on boulder recently and low and behold it was michael again working here as well. He gave me some good information on storage options and was very helpful. Thanks for being awesome!
The place is clean and secure.The staff is the best friendly and helpful. Will recommend this place to friends and family. Thanks Sheila.
Sheila is very professional and efficient. She answered all my questions and paperwork and completed the entire process swiftly. I was in and out within few minutes. And special thanks her and her husband for helping us out when our car when our car battery died
Great places to get boxes. I highly recommend to family and friends.
I loved everything about this place. The people there were extremely helpful. She made what was a very stressful move all fit together perfectly. I wish all people o deal with were like her
Thanks for Debie and Sheila are very good person and helped me a lot....this storage is awesome
Sheila is the best. Helping me through my move. She's babysitting my ivy right now.
Michelle was very helpful and professional. She was very thorough and answered my numerous questions.
Sheila was great and extremely helpful. She made the whole process a breeze. And we were able to save some bucks taking advantage of their first month special deal. Over all an easy process that accommodated our complicated move.
Debbie helped us get the right size storage for our needs and was so friendly. She answered all our questions courteously and with a smile.
It was great to work with Sheila is finding the right storage unit for our needs. She is very helpful in detailing the insurance, costs, security and hours of operation for this facility. We will be sure to return and rent another unit if our needs change. I highly recommend Sheila to anyone who is looking for a well run storage facility in Pleasanton!
Such wonderful service from Sheila. Always polite and happy and remembered my name since the first day I came in. She clearly cares about what she does and the customers. So refreshing. Would recommend this storage to anyone.
Came into this location and was greeted by Sheila, very professional and helpful. Got all the supplies I needed plus a couple other items that will make packing easier. Would very much recommend renting here the customer service is 2nd to none.
Great property and the staff is always pleasant and professional.😆
I rented a space today from Sheila. She was very friendly and made the paperwork process a breeze. She showed me my space, which was very clean. I'm very happy with my choice to rent a space from this Public Storage facility.
Sheila was very friendly and professional. She has helped me understand the policies/fares etc. very clearly. I would recommend this facility due to her good support and also the cleanliness and well maintenance of the units.
The staff has been great to me. They're incredibly helpful. The facility is pretty well maintained. It's great.
Sheila was nice and sweet best customer service ever! Great Manager.
This is the best storage spot ever.!We have used it multiple times in between moves and it is always clean and the people are always super friendly and helpful. Today Sheila attended to our questions and she was very professional and friendly. It is a great example of how businesses should be run - efficient with superb customer service! Thank you!
Sheila was amazing. The best customer service!
New to Public Storage. Sheila and Team have been wonderful and guided through the experience. Definitely recommend this facility.
Chrisann is such a big help. She has bent over backwards for me several times. I would recommend this place to everyone.
Chrisann is very considerate and helpful.
great experience ! very friendly!!
Efficient and friendly staff. Chrisann was particularly wonderful.
Great ongoing experience at this clean, safe property. Chrisann takes care of it like it's her own backyard. She's always on deck to resolve any issues that come up, and to make everyone's day brighter. A big shout for Chrisann!
Really great very helpful fast.
Great experience obtaining the unit and moving. They had great options for me and Chrisann was super helpful in move in and helping figure out what I needed!
Nice secure location, clean property, plenty of units varying in size, friendly and competent staff. That's everything I look for in a storage place. I wouldn't hesitate to recommend them.
Unbelevable service from Chrisann. she was willing to help every step of the way. I needed something fast and she totally came through for me.
i would recommend this storage site to all my friends and family or anyone moving. The staff are always so helpful! Thank you Chrisann and Jessica!
I have purchased boxes through Home Depot before which weren't good boxes at all!!!! Decided I would try public storage, walking into the office I was greeted by a young woman Jessica. She helped me figure out exactly what was needed in order to start my move thank you for your smile, amazing customer service and help! Public storage this young woman is a huge asset to your company! I will return for more boxes and also a storage when it's time!
Chrisann was very patient and took her time to explain all the different size units, prices and which one might suit my storage needs best. I am going to be relocating soon and will contact Chrisann when I am here.
I would certainly recommend this location to any of my friends/family members based on my interactions with Chrisann. It was a cold stormy night (about time we received some rain) and I needed to unload a rental truck. This location is about 10 miles from where I live (at least 3 other locations closer to me) but they had the size/type of unit I was looking for. I made the appointment around 5pm and needed to check in that evening. Within seconds of confirming online, Chrisann called to confirm my reservation. She answered all of the questions that I still had and knew that I was on my way. When I arrived she greeted me with a smile, confirmed what we had covered on the phone, walked me out to see the unit, and then back to the front to finish the paperwork. Chrisann was very thorough as she explained the details of the agreement and dollar amounts. She definately made the experience easy and less stressful. Thank you.
I spoke to Chrisann, who was friendly and knowledgeable. A real asset to the company! As I explained, I was not ready to use the services public storage offers but after speaking with Chrisann this facility will be the place I go to when I'm ready because of Chrisann! There are a lot of options available and Chrisann offered the best customer service I've had in a very long time.
Jessica in the office was very efficient and friendly. I was in and out quickly with all the information I needed to set up my rental. Would recommend this location for storage in Pleasanton.
I have done business with PS many time in the area for my buisness. All of the locations in this area are very professional and courteous. I will continue to use PS for all my buisness related storage needs in this area. Oh and it doesn't hurt that Jessica is also very cute too. Not to mention the General Manager Bella, whom I had the pleasure to meet hear also.( Another cutie. ) Okay so not the reason to buisness here but it doesn't hurt. John
I came into your facility to purchase packing supplies and storage prices I was very impressed with the manager on duty, Jessica. Please let her know that I appreciated her friendly service and genuine smile.
Thank goodness for a way to finally get some of my extra stuff tucked away. Chrisann made the process easy and fast.
This place totally helped make my moving experience less stressful. I really appreciated Chrisann's help and suggestions, she really knows her stuff.
I did most of the application before I got to the office through the web. Once at the office, Chrisann did the rest of the process in a quick and professional manner. The storage space was very clean and ready to go. Also the storage unit is easy to access and maneuvering truck or trailer around the yard very simple.
Debbie was really helpful with packing supplies , very energetic and great sense of humor i would recommend her to anyone looking for packing supplies.
The property is well managed, clean and convenient. Only ran into a problem once due to my own disorganisation, but Jessica at the front desk sorted me out in no time.
Chriann was professional, friendly and helpful. Mote than I expected for storage place service
I got a GREAT deal online. The unit was just as described on their website. Chrisann was extremely friendly and helpful by calling to confirm my booking and signing me up when I arrived.
Very friendly service, especially Chrisann
I've been storing stuff at the Boulder Public Storage location for over 10yrs. Sheila has been great to work with, always has a smile on her face and is willing to help in anyway possibly. Including having her husband help me change my tire when I got a flat. The property is always and well maintained. I wouldn't hesitate to recommend this location to my friends and family. The importance of having a great staff to work with the public cannot be stressed enough! Thanks, Sheila.
Rented a 10x10 unit yesterday. Facility and storage unit is clean, well maintained. Chrisann (new manager) was excellent--she had paperwork prepped and ready and a unit picked out.
I needed extra storage for my kids stuff so I stopped by to get pricing. I had been to at least 4 other storage facilities before this one. Wow, what a difference!!! Chrisann was so helpful!!! She helped me find the right size unit for what I needed and took time walking me through the details of the rental. We rented here because the storage facility is super clean, felt very safe, the price was right and the customer service was awesome.
I noticed recently someone new handling daily operations and what I noticed was a couple different people talking with customers. all the time the place is hopping suddenly! every time I need help or have a question Chris and or Sheila are available, the restroom is always open and clean, this is a well managed store. Bret Jordan
Went in for boxes and was surprised by the variety of packing supplies Chrisann was helpful in making sure I got the right size boxes for packing needs
From the Website to the location all was as promised . Sheila was delightful and welcoming, thorough and professional yet disarming (all was under control no worries) Thanks Guys Rex
I have had many different storage units over the past 20 years some at Public Storage, some at other companies. But by far the best experience is my present unit at Boulder st. in Pleasanton. My wife, myself, and my daughter have been treated in a very professional and courteous manner. Sheila is the best as well as the other staff that we have dealt with, Also the facility is kept clean and maintained, make me feel my thing are secure so I don't have to worry. I do not normally write reviews, but I felt this one was necessary.
I've had a space here for years. Love the employees. Sheila is the best. I am delighted to see her back in the office once in a while. Public Storage is lucky to have people with great personalities and customer service focus to make up for corporate policies that are not "user friendly." Sheila gets five stars. Public Storage not so much. Every employee I've met in all the time I've been with you gives the job their best effort.
So glad to have stopped in and found the perfect spot for my extra stuff. Chrisann was a breath of fresh air and really understood everything I needed. She took the time to listen and figure out exactly what I was looking for. I am really happy with the level of service and am so thankful to have found this place.
Chrisann was very helpful. Thanks.
I've been using the Boulder Public Storage for about 5 yrs. It's always been clean and well maintained and Sheila has been great! She's always friendly and has a ready smile. She makes you feel welcome, is knowledgeable and efficient. I wouldn't hesitate to recommend this location to my friends and family. The importance of having a great staff to work with the public cannot be stressed enough! Thanks, Sheila.
Chrisann was awsome and very helpful......very satisfied with this stoage facility
My review covers 9/2011 to 2/2014 at the Boulder St. location where my entire communication was with Sheila. Sheila is AWESOME, and also the crew she had working there during my stay. I'm sure we all have our bad days but 99.999999% of the time Sheila knew what to do, how to help the customer, and how to keep your business at her location, and keep us the customer very happy, and retain our business for Public Storage. Sheila is a master at Customer Service. I felt comfortable storing my goods at the Boulder location with Sheila at the helm. With any Public Storage location good deals can be discovered online, and during Holidays, if you take the time to be an informed shopper. I'm very pleased with my stay and working with Sheila. I have not dealt with the new crew at this location except on move out day, 2/1/2014 which was handled very well. Believe it was with Diana. I had called several times to inquire about my move out date and charges due at time of move out, but no calls were returned. This was all worked out onsite during move out day. Would have liked a call back but it was not an issue. Thank-You Sheila, you provided relief after a painful Short Sale on 9/2011. I will store with PS in the future if the need occurs.
Diana is AMAZING! She is so good at what she does there and they are very lucky to have someone like her there to help customers! Would for sure recommend this location because of Diana! :-)
I was hesitant on moving my storage from the Stanley Blvd. location but Diana and Angela were very nice and really went out of there way to help me. Im very happy here and plan to keep my space here! Thank you for the exceptional customer service!
Great people at your Boulder location i worked with a young lady named Diana who walked me through all the process and made me feel quite at home. Thank You
I came in today and was greeted by a very professional representatives Ellen and Bella. Ellen assisted me very quick and efficient renting me the perfect size storage I was looking for. Property is very clean and well maintained. I came from a competitor next door and I MUST say Public Storage's employees Ellen and Bella stole my business. THE BEST staff and a great/safe place to store!!!!!! If you need storage come here.
Diana is amazing! Extremely helpful and sweet.
Great experience with Public Storage. Stefani was very helpful and made it easy both to reserve and vacate the unit. The unit was clean, in excellent condition, relatively dust free after several months, and stayed cool even on the hottest days of the summer (108 F). Only downside was upward price creep after 6 months or so. Still would recommend highly.