Public Storage Self-Storage Units at 2624 Appian Way, Pinole, CA

Jessica R. was very helpful

Jessica R. Was great to work with.

Jessica is the best employee at Public Storage!! She has the best customer service, biggest smile, and the most positive energy!! She definitely deserves a raise!! 5 Stars again and again everyday!

Great experience so far with this Public Storage. I chose to have the contactless move-in and it couldn't have gone any smoother than it did. I highly recommend this facility.

When I went into Public Storage to look at a unit, Jessica R. was super helpful and amazing! She showed me the unit and was able to answer all the questions I had. Best customer service that I've had in a long time!

I found a unit that I needed quite easily and for a good price. The two ladies both named jessica in the office were very nice and helped me with the process. Very clean lot and easy parking!

I have mostly had a good experience here. Recently I needed to switch units because they raised the rent, and Jamayo was friendly and helpful for that process. I may cancel if they raise the rent again, though I don't know what is typical for storage units in the area. I was paying 160/mo with insurance for a 10x10, which they were raising to 230/mo or something, and moved to a 5x15 for 140 or something (I don't have the exact numbers in front of me). I haven't noticed tweakers on the property like some reviewers have mentioned.

Jessica fue de gran ayuda cuando mi hijo necesitaba un lugar para guardar sus cosas

Ms hester at the front desk was very nice she made sure I got what I was looking for and the best rate possible..

Jessica is a Great person attentive property manager pleasure to deal with. Very knowledgeable and quickly responds to inquiries of all kinds, in regards to the property, policies, rates etc. Everything public storage; She knows her stuff!

Jessica provided excellent customer service and was helpful. I've used several self-storage companies in the past but my interaction with her renewed my faith. Thank you Jessica!

Felt the need to call out the great customer service here. I spoke to Jessica who made the online paperwork so easy. I had issues with my account and talked to Justine who walked me through everything I needed. Everyone here is very helpful and nice!

Property manager is extremely disrespectful.. the whole customer service was juts bad! The unit we had a reservation for had a dead mouse in it!

The property manager and the whole management is terrible… I can’t find words to describe how bad that experience was!

For the Public: Rates spike up within the first few months, and will continue to rise until you “move units” by reserving another storage space online. I’ve been a consecutive Public Storage client for 5+ years and continue to have to do the absolute most, just to obtain the prices I originally signed up for. Avoid Public Storage at all costs. For Public Storage: Jessica is the absolute worst manager. She’s never in the office during daytime hours. She never picks up the phone She does not respond to voicemails. What is the purpose of her position if she doesn’t do anything a customer service representative, let alone a manager is expected to do? You might as well keep as electronic kiosk at the front and save the hourly wage. At least this way we might actually receive some assistance when we need it. Leslie was a fantastic manager for so many years, we miss her! What a terrible downgrade for a manager at this location.

This location rapidly raises the rates and seem to have a really bad problem with random ppl on the property. Caught a old man going threw my stuff and even taking stuff as I was trying g to move my stuff out.. luckily I was recording and caught him on video but am pretty sure he took some stuff. Location has cameras but that don’t seem to help stop the tweakers from getting on the property. Idk even how that old man got on the property I just know I got him on video. I’ll be reporting it as soon as the location is open for buisness today. Ohh also this location opens a lot later in the morning than other locations.

Update 10.01.22: Rates have been hiked twice in a 3 month period first $65/month and now $85! Beware of low intro rates the jack them up quickly!!! Stear clear of this place! ***Danger they also seem to have security issues*** Required insurance which adds to the cost otherwise it's ok $235/month for an 8x10'.

My rent was going up an Jessica was able to help me get into a smaller space.

It's a place to store extra stuff that you can't keep at your house.

had a rough time but got it all squared away. review will improve as time goes forward.

Just got the unit and can’t get in. The gates are not working they come to let me in then trying to leave I got locked in. They said the would be fixed the next day. But no. This is not good. So many people were there upset as well. But the young lady there did do what she could. She did a good job trying

Jojo She worked with It made me understand a few thingsIt made me understand a few things. I was not sure she nice tho .....NICE ;) GOOD WORK

Jojo was great and I received excellent service.

Rude Service From Front Desk From White Girl Wearing Glasses

Great customer service, thank you!

The nice blonde lady really knows her stuff, she helped me with picking out boxes I was unsure of and helped me make the right choice!

Leslie was incredible! She helped me out tremendously when I needed a storage unit for a good price. She provided great service, was very friendly, this will definitely be my go to storage place.

Clean and good security

As far as the storage unit itself, the property, the people that work there, everything is great. No real complaints. Things are clean, accessible, reasonably well lit, the people are friendly and courteous. Based on those things, I would recommend this place for anyone looking for a storage unit. And if it weren't for the regular increases in price, I would happily give 5 stars. I have a 10x10 unit, originally rented in January 2017. Starting rent was $152/month. This wasn't any special short term rate. Just the regular monthly rate. It has gone up regularly every few months to its current rate of $284/month. Almost double what I started with. In about 4 years. I understand things increase in price regularly, but for something like a storage unit to almost double its rate for existing customers in 4 years seems absurd. I doubt they've doubled the salaries of the employees. Just feels like regular price gouging to me. For a storage place to do this just feels wrong. I won't be using Public Storage again.

customer service was AMAZING, answered all of my questions and knowledgeable about the storages.

Great place! The employee was super helpful and answered all of my questions. I was skeptical at first but Lamont made me feel super secure about having my belongings stored here. Customer service was phenomenal! Would definitely recommend it here if Lamont will be the one helping out! So happy with my experience thanks to him!

Love place ! Coming back to rent again .

Customer service seems to exceed my expectations. From the Leslie, the manager, to her team. Always well greeted and easy to handle business with and a pleasure to go inside.

Called to get an inquiry for spaces available and Justene was both very helpful toward my concerns and knowledgeable about how to address them. Great customer service!

The property manager at 2624 Appian Way Leslie has always been kind and accommodating and very helpful whenever I had questions, don't get me wrong interactions with other staff members have been nothing but positive, but property manager Leslie is what gets this location five stars

Stacy was incredible! She helped me with everything. She was professional and completely helpful! The best customer service I've ever had! Thank you!

The manager Leslie is amazing super efficient, kind and professional!!! I’ve been to many many many other facilities but I choose to store at stay at this facility because of Leslie.

Jessica was great and helped me set up my app for easier access. Thank you

Justene helped me close out my storage, was very professional and helpful with the whole process

Great location Leslie and Jessica and super kind

Public storage on Appian Way has been a great experience. I have rented with other companies in the past but decided to try Public this go around...The customer service specifically Justine was beyond any expectations I may have had. Justine was extremely attentive and kind. Often young people do not know what it means to provide excellent service but Justene went above and beyond, I truly appreciate her level of customer satisfaction.

I just closed out mystorage unit, and Justene handled it with proficiency, and was a pleasure to work with. Great business acumen.

Outstanding customer service. From my first call with Leslie to the time I checked in with her in person, she provided excellent customer service. Very helpful, but what I appreciated most was her positive attitude and professionalism.

I couldn't give them zero star because it wouldn't allowed me to so I have to give it a 1 star. I called to find out how much price for a unit but end up getting hang up the 1st time. 2nd time I called back, the automatic voice messager say press 1 if for a quote and 2 for existing customers, I press 1 and end up getting hung up again. Most awful customer service in my honest opinion. Whoever hired these workers must not do their homework or like to hired rude people for the position.

Leslie and Marley helped me out tremendously and got me a great promotion!

The staff is amazing and very friendly.

Leslie was extremely helpful. Made the process super simple and quick. Great service!

Leslie is the best. Has helped me since the beginning. she’s gone way above and beyond in making the storage and moving experience hassle free and actually enjoyable. If you need storage in this area go here and ask for Leslie. She awesome!

Not to sure what to say about this place

Again props to Public storage! Manager Leslie and I forgot the other young ladies name but they are amazing! Above and beyond customer service! Thank you for all of your help in a awkward situation

Leslie did a great job helping me locate the right size storage and make my express check-in as painless and quick as possible. Thank you for providing me with such stellar 5-star customer service!

I am very pleased with the facility and it's wonderful and helpful employees.... Bobbie and Leslie. They each get a 10 Starr rating. :)

This is a nice place And the people who work there they are nice people I really recommend it

The staff! By far, the staff are the sweetest and most knowledgeable we have ever met! Leslie is wonderful!! We have had to help several family members move over the last few years and have had to use many different storage facilities across the states. This site is great! Love the access hours! (There is also an added bonus of a CLEAN restroom to use :) The facility is nice and clean, too! Leslie lives on-site and is always super kind and helpful. We are so happy we found this place, and Leslie, too!! :)

Leslie is great and always helps us with our storage needs

Leslie is always nice

Leslie was super helpful she informed me that my lock was installed incorrectly and I got on it.

Leslie was super helpful.

Leslie was super helpful quick and so friendly! Thank you for making this process easy 😊

Leslie is an awesome employee and so understanding! I've had so many instances of falling behind on payments. She's helped me out multiple of times and always made the attempt to give me a courtesy call reminding me about my storage payments. The property is so easy to store your belongings and reasonable when it comes to pricing. I've stored my personal belongings at this Public Storage property for about 8-9 years. Thank you so much!

The lovely ladies were of great help. Very knowledgeable.will be returning very soon

Leslie very helpful

Leslie, Danielle, and the other ladies are so kind and helpful here!! Excellent customer service is so appreciated by me and these ladies have it in spades. Every time I have to go in the offixe it is always a positive experience 😊.

Leslie, property manager is great and very friendly and helped me with all my questions with the space i need. I would reccomend others to check this storage friendly place out.

Exceptional Customer Service by Leslie. I appreciate the professionalism she displayed and took the worry and stress out of finding the right size storage unit. I must admit the level of service I received during this difficult move exceeded my expectations!

I would like to thank Danielle for making moving easy. She helped me pick out everything, her Customer Service is definitely something to remember. You can tell when someone is doing their job and when someone loves their job. Danielle definitely loves her job.

Moving is very stressful and Leslie made my move very easy and painless. She answered all my questions in a pleasant, open manner and made some very helpful suggestions. She had a couple open spots and let me look at them to choose which one I prefer. She is very customer oriented. She made some really great jokes, which lightened my mood. I believe having a great manager can make all the difference. Also, I called in the other day and spoke to another employee. She was very patient with me, as I was very confused and irritable. I'm grateful for her patience. I'm very glad I chose Public Storage at this location.

Leslie was amazing! She was extremely knowledgeable and super friendly. 10/10 customer service. Thank you Leslie for making this fast and easy for us!

The manager, Leslie, gives top notch service. Not only is she nice and welcoming, she makes sure we as customers are happy with every aspect of their services. She is considerate of her renters and goes the extra mile to help if and when she can. I recommend this public storage to everyone in the area. Great service, great people. Thanks Leslie!

Great Service

Leslie was awesome. She was friendly, helpful, and informative. The facility is well kept and in a nice neighborhood.

Danielle was super helpful in helping me find the boxes that i need. Her customer service was amazing and she was very quick and polite. Definitely recommend coming here if you want some reliable boxes that aren’t flimsy and easily breakable. Thanks Danielle!

Leslie is fantastic! She was helpful and very knowledgeable! If you don’t mind hills this is a really great location too!

Leslie was amazingly help. Great experience.

Leslie

Leslie is great. She helped us get a storage and pick the correct size. And always is kind and friendly. Anything we need, she is there. Awesome customer service. Thank you Leslie, from C 160a, Ricky and Dena

Very lenient on payments.typical storage place

Leslie did a great job . Another Satisfied customer .

They facility is great. it’s always clean and manager Leslie I believe is always a pleasure whenever I see her

Bobbie and Leslie were very helpful and knowledgeable in getting storage!

Leslie was great!

hi I was helped by a woman named Jessica she was very helpful and nice she deserves a raise.

Very professional staff. Storage units are well kept and monitored.

Leslie is the best. She help get the best unit that fits my need. Thank you leslie .

Very nice and helpful

Leslie helped me rent me a unit and made it super easy. She made sure I knew and understood everything before renting the unit. She answered all my questions in a professional and polite manner. She looked out for what would be a good fit for me as well as my personal property.

Leslie and Jazmine were great!

Leslie and Jasmine have always been very helpful and with a cheery smile both personally and on the phone.

Leslie was great and helped us get a unit at a great price. Fast and friendly

Excellent Service by Leslie and Melissa

Leslie is very helpful and able to fully explain all rules and processes. This is the second time I have rented space there and would recommend to friends and family.

Excellent service! Leslie is a great assest to the company!

Ariana was so helpful absolutely wonderful

Had an amazing expierance! Ariana went above and beyond to help me with what I needed in a fast and efficient manner. Very friendly and polite. Looking forward to seeing her to make my monthly payments

Leslie is polite and very professional in her work. She is protective of her customers privacy and property that is being stored. She is willing to go out of her way for whatever needs you may need.5 stars all the way.

Leslie was very nice and helped me get a storage at a great price

Leslie is excellent knowledgeable and resourceful I'm very satisfied with the service!

I love Lesley she is a wonderful person and has great costumer service skills

Prices so high

Leslie did a great job getting me setup with my new storage unit. She was very professional and helpful with my questions.

If you rent here, Plan on doing your own security. Highly recommend NOT to RENT from this facility. Theft is out of control. They have a camera at the front gate and they have surveillance in a few hallways. After being broke into twice! I began to do my own investigation. The camera at the front gate is useless and not clear. People were able to slide in undetected.. The cameras that were suppose to be filming on the street areas ,so it could show who is driving around or walking inside the unit were not even installed . The monitor for the surveillance in the office with the manager was not even working , Then when the new monitor was replaced in the office. It video two hallways of lower levels unit onlys. After talking to corporate office CEO, They stated, “ that there is not supposed to be cameras in any of the storage units hallways”,, it was only suppose to be located on the street area between the units. Although, the on site manager has stated diffently about the camera locations. I was approved to watch the video footage from district manager Chuck, I personally witness two cameras located in two hallways of the lower levels units. And have watched the video of the hallways being recorded. Even though corporate says they are not supposed to have cameras in the hallways. The question now is, Why, NO cameras in the upper units? That’s a million dollar questions. If your going to offer video surveillance. Why not put it on all the hallways for all the paying customers. This is a very unprofessional facility. Even corporate didn’t know what they were talking about! I personally witness someone living in one of the lower level units one evening. I reported it to the manager. Of course this was all after the break in to my unit and serveral other peoples units. When you rent you expect your stuff to be safe. You put a public storage lock on our unit , that supposedly they cannot be cut off from what the manager says! Although, My locks were Picked! I would like to add that the new On site manger Leslie was very nice, with strong customer service skills. After they finally got her moved in to monitor and watch the facitily as her job responsibilities. She began to monitor cars that were coming and going. It was her that spotted a car in the facility after hours one evening and she called Pinole Police and Two people we’re arrested and charge with braking into units with burglary tools and and were caught with lots of stuff from other peoples units red handed located in there vehicle. Although, they could not charge these people nor recover any of my stuff or stuff stolen from other peoples units from weeks before, because there was no surveillance showing them stealing and breaking in to the units. I spoke to corporate about what a great job there manager Leslie did , above and beyond. I thought she would get an award or some kind of recognition for doing her job. Unfortunately, Corporate Office informed me that Leslie was not suppose to check her computer to see who came through the front gate nor do anything after hours of 5pm. Corporate yelled at Leslie and told her she is not to be in her office after hours. I felt bad for her getting into trouble so I purchased coffee for Leslie and apologize for corporate lack of customer care and employee policy. I thought I was doing a good thing . I was proud of her brave act. From that time on Leslie wasn’t so nice and cheerful when I showed up to vacate my unit. I completely understand!

Leslie was fantastic to work with. I came in last minute before closing, and that didnt stop her from giving me 100% great customer service. Signed up for a great little storage space indoor. She was very accomindating and knowledgable with the whole process.

Sunset was horrible, dirty, manager on site with grown kids and their friends in pajamas smoking dope at entrance..YOU c all up to office she never answers nor in the office

Leslie and Stacy were very nice and helped us out in everything we needed and let us know everything we needed to know would recommend this to anyone.

Leslie is awesome I give her a 5.

Damien got us set up with hand cart, new unit and recommendation for a good restaurant! Friendly management.

Leslie stayed late to rent me a unit. Super helpful and quick

Safe place to store your house stuff

Sara was fast and professional go see her for a clean safe unit 2650 Appian Way right off the freeway

Leslie is the most delightful human on Earth. Great job and great customer service!

Leslie is awesome... super helpful and easy! Very happy!

Sara was fast and excelled

Leslie was really nice and she helped me get an answer storage unit.

Leslie was a great help to me and my mom. Very courteous and polite. She was able to set up our storage unit very quickly in about 10 minutes. I highly recommend to anyone who wants to rent a space at this Public Storage.

Great custoner service

This was my 3rd time coming to this storage location and I must admit I was dreading going thru this process again! No one likes having to stare their stuff no matter how long or short! However, surprisingly it’s was the most PAINLESS,QUICK,PLEASANT EXPERIENCE I have EVER had at a public storage facility! Leslie the newbie was polite knowledgeable and considerate to my time and needs and I was in and out in less than 30 mins with a NEW UNIT after seeing 3 different units! She’s awesome and definitely knows how to handle this business! #supersatisfiedcustomer #10stars if I could have

Leslie was awesome!!!

This was a great, easy experience checking in with Leslie. She was fast and efficient at showing me the storage unit and explaining costs. Also I purchased several items, boxes, sofa covers and such to make a smooth move to the unit. I would highly reccomend Leslie at Public Storage to help with a rental of a storage unit.

I had reserved a unit online, but when I got there Leslie asked some questions and determined I could go with a smaller (and cheaper) unit. Good customer service! Was easy to get in/out, everything was clean and secure. No trouble moving out, no surprise extra charges. Highly recommend!

Leslie was great and helpful love her

Leslie was very helpful and was a pleasure to do business with.

Leslie was great!! She explains all in detailed. Excellent service!! Thank You.

Leslie was super cool and easy to work with and explained everything well. Good job yo

Leslie was really nice and got me a great unit

This location is a nice PS Storage Facility....Leslie was GREAT! However, they need some hand carts ;-)

Leslie was awesome! Helpful and explained everything thoroughly!!! Highly recommend this place!

Leslie was super nice and friendly and she definitely knew her stuff about the storage policy! Happy I chose this location!

This was nice.

Leslie is really great and helpful.

Leslie was very helpful and awesome.

Office may be closed but can I still get to my space

Leslie was very nice and helped with all my questions

I came in looking for boxes and the girl working, leslie, told me about their box discounts. Walked away with a bundle of boxes for a great price. Thanks leslie!

Not a secure facility. They rent to and allow the homeless to sleep in units on the property. Only camera on site is at the gate. They don't notify you when your unit has been broken into or attempted to be broken into. Weekend management is rude and uncooperative. DON'T RENT FROM THESE. 1421 East Powell Blvd. Gresham, Or. 97030

Stacy provides excellent customer service thumbs up!

Stacy is so nice and helpful, great place to store.

Good self storage with a friendly employee that resides above the office at the only entrance. Gated and as secure a storage facility I've seen. The hours of access are great.

Safe and clean..

Thank you Naomi for helping me vacate my unit. You've been a huge help through my whole public storage stay.

Really nice and friendly people. Stacy was very friendly and helpful. She made me feel really welcome. I feel confident about keeping my stuff here.

I went to rent at public storage for my first time had the best customer service thanks to angelica will definitely be storing here again. She is the best!

Friendly staff very promp and very proffesinal.

Expensive, 1st month move in is a dollar plus the application fee, no elevator for second floor.

Basic self-serve storage. Clean, well maintained and secured, and has good hours, especially compared to other storage options nearby

Stacy was AWESOME! Great customer service!

Thank you for all your help Stacy

This is our second time renting here. We love Stacey's friendly and professional manner. We feel safe leaving our belongings here.

Stacy and Leslie were absolutely wonderful!

Great customer service , quick paper work ready to move in

Sharmika has great customer service

I just finished up renting a storage unit with sherry and sharmika and i have to say, I've just had the best customer service ever !! All around great experience from they're lovely greeting,to the tour of my unit and finishing up paper work! This is the best public storage hands down

The manager was rude from the start I would not recommend this one the other ones might be better

Sherry & Sharmika very helpful! I appreciate the great service.

I went to public storage customer service with Teila was very very nice and I had a really good customer service experience

Stay was very kind, and helpful

Came over got stoarge very good service

Sharmika is an amazing Public Storage representative. She is civil, competent and willing to assist customers beyond what is expected. And, Sharmika does so with a smile. Today, it was storming raining and I had a question about my storage. Sharmika did not just answer me from the office but came out in the rain to respond. Again, she did so with a smile. Sharmika is a model representative and I am so grateful that she works at the location where my storage unit is located.

Naomi is really nice and respectfulness quiet neighbor hood

Stacy was very good help with my storage space today very good 🖒🖒🖒🖒

Stacy stay put she awosame

I rented the public storage in Pinole for two years the service was great and my girl Stacey took real good care of me they ought to give her a raise

Nicole was great! She called as soon as I booked the reservation online and then walked me through the rest of the steps along the way. When I was onsite, she showed me multiple units that were my size and let me pick the best location for my needs. I have been using Public Storage for a number of years and really enjoy the customer service and ease of transferring locations when it has been needed.

Nicole was very helpful and informative. Great experience

Nicole helped us out finding the perfect Storage unit for my family and I. She made our trip such a pleasant experience and I can't wait to move In! NICOLE YOU'RE AWSOME!!!!

Stacy is amazing great help very professional. Was very fast with everything very patient. Thanks Stacy for being so awesome!!

Stacy is awesome. Always friendly and greets me with a smile every time I come to the office or my space. Highly recommend for your storage needs.

Stacy......now she .....is like Madaonna...... KKAABBOOMM.!!! I would like you to address a personalble situation.... I would like to complimente you on you your choice of management... @the Pinole office California.... She is always,always curtious and buisness forth going. She is to be admired for her buisness attitude. I met Ashley today as well and she is funny as well. She was willing to help me and did it with a smile. Highly recommend.

Over priced but Stacy at the front desk was very friendly, knew her job, and we felt no pressure to get a bigger storage space when we chose a smaller unit due to price.

Awesome!!!

The manager Stacy is very perfessional,she's very friendly.If there is a problem regarding billing or any thing she's more than eager to go over everything so u understand,she answers all questions u may have and she pulls no punches she tells u exactly what is going on all fees taxes and more.shes an A1 employee in my book.

Wonderful service! Stacy knows her job! Never had a problem here. I would recommend this storage place over any in the area.. thank u Stacy for all ur help! Keep up the great work!

Naomi is the best! Great customer service, answered all my questions and was very helpful.

Stacy is awesome. She knows her job, is courteous, beyond helpful and very patient. This place is great. Thank you Stacy

I had a large storage unit 4/14 months and they were very helpful close to home reasonably priced and the people that work there are very helpful

Stacys is awesome she helped out with everything

Great service! Stacy is very friendly and helped me with all of my storage needs. Highly recommend!

Great location. Stacy is friendly and knowledgeable. Clean and well maintained.

Stacy is amazing. Her level of customer service is above and beyond. She is always smiling and friendly. I would reccomend this facility to anyone in need of a storage unit.

Great service Naomi is a big help !

Stacy is very nice and extremely helpful. She is always a pleasure to deal with.

Very happy with service and process. Very clean and safe facility. Jordan and Sonya made everything so easy!!! 😂😂😂

I have been with public storage for a short time now and it's need great to be with a storage outfit the keeps it location clean and well manage thanks Osborne

This place is great! I'm looking to move soon and was just trying to see what I'd need. Your rep Stacy was so helpful and knowledgeable. She stopped me from paying too much and helped me figure out exactly what I'd need when the time came. Thanks again Stacy!

Stacy and Nicole were a awesome team save my life...thank God for wonderful staff

Naomi is the best. I appreciate the great service. Very satisfied. Come here if you need storage.

Nicole was great & very friendly

Stacy was super helpful in finding the perfect space for me! She listened to my needs and definitely broke everything down for me in a way that I understood the lease and its terms! Definitely recommended :)

Excellent service and great customer service

Stacy was great. Always helpful

Great customer service! Naomi is very fast and proficient. I feel secure storing my personal belongings at this facility. Highly recommended. Thanks Naomi!

Christine is nice n peetty similing.

A+ for great customer service. Management is really nice and they always provide excellent help whenever needed.

Had a great stay at pubic storage or at least our stuff did. Thanks to Shyen & Naomi for their help. Best prices in the area and good hours.

Stacy Is the bomb! She makes moving And storing easy. I recommended her place To anybody.

Andrea is the best! She made a friendly reminder call today that really helped out. Great service here!!!

The property manager Stacy Public Storage amazing she's helpful in every way. I would recommend this Storage o any one of my friends and family.

Stacy at public storage is awesome!!! She has really helped me out and is great with working with people. I would definitely recommend this place to anyone.

I came here a few days ago to purchase a few boxes and the staff was very courteous and professional. Would highly recommend this business.

Stacy es muy bueno!😇😁😈 Public Storage es una esa y conveniencia. Soy recomendamos!!!

It is the most hassle free experience at any place I have had. Stacey is amazingly nice. This is coming from someone who rarely writes reviews. I needed to rent a place to store all my belongings when I was abroad. Never a moment of worry, thanks to my faith in Stacey managing the property really well.

Stacy helped us get our unit today and she was great, very informative and we got everything we needed! Great customer service!

Nice staff, clean environment

I witnessed a guy who was very rude verbally attack the young lady Stacy who works there. I must say she held her composure and handled the situation very well. She made sure the customers around her were taken care of swiftly and with professionalism. I would highly recommend this storage facility. Great customer service.

I ended up needing two storage units and Stacy was so helpful in setting up the accounts. She explained everything in a way that most people could understand what to do, when the bills were due etc... Thank-you Stacy!

I have 3 lockers here and jasmine is always very sweet and helpful. The place is safe and im glad I decided to store here.

here last week to pay bill. They make it easy. Great service!

We had a wonderful experience with the help of Stacey while we had an unfortunate medical emergency while at our storage. Her support and "friendship" ( I met her for the first time) we are forever thankful for. She made sure we were able to make it to the appropriate places we needed to go to while supporting us in a time of need. Thank you very much Stacey and Public Storage.

If you have to pay for storage, go see the manager, Stacy. She is the only reason I decided to rent a space. She knows the meaning of customer service! She goes the extra mile - thanks, Stacy.

I had a very pleasant experience at this storage facility. Stacie was extremely helpful and courteous. I would highly recommend this Public Storage site. Stacie, thanks for making my use a pleasant one.

I absolutely love this place. Friendly management. I stored my things here for about 3 years. Great Customer service.

Naomi is such an awesome employee, always helpful and professional. Thanks for making my ps experience a good one.

Stacey is a great rep for Public storage. As a customer her careful attention and service gave my wife and me the steps to have our storage needs nearby, since we are planning to move. This makes a convenient source for our storage needs at the price that is affordable not like the other storage facility that acquaint you exaggerated service and price. Keep it up, Stacey!

I rented my unit with Stacy, and she really took care of me. I was driving to this location from San Jose and hit a bunch of traffic, Stacy stayed an hour past closing time to get me all settled! Saved my butt. Not only did she stay overtime but she handled everything quickly, efficiently and professionally. I've since had a couple phone conversations with her and each time she's been nothing but help. Would definitely recommend.

I had an OUTSTANDING experience with Stacy. To say she was busy is an understatement, but she handled things with style and grace getting customers in and out as quickly as possible. She was polite to everyone and has a great sense of humor. Stacy explained everything so I could understand while maintaining her composure with all of the foot traffic. Ask her about the Happy Meal Special! Thank you Stacy, Public Storage, for making the moving experience a little less stressful.

I am moving and have to store many boxes. There are so many of them, I had to rent a second storage unit. I wanted it to be not far from my first one. Many thanks to Stacy who was efficient, helpful, and very friendly. Great job, Stacy! Many thanks, indeed.

Stacy was very helpful, and explained everything I needed to know for my first time experience.Thank u Stacy!!!

I came to public storage with a friend who was looking to rent a unit. This is what my friend said about her experience. "The young lady there Stacy helped me. Even though the size of the units available may not work for me, Stacy took the time to show us diffferent sizes and explained how we could make it work. I may actually go on Stacy' recommendations and get the unit anyways. The place is clean and the young lady is very friendly and is a pleasure to talk to. Very professional. Highly recommend.

Stacy was a wonderful help! She was very informative and kind. She answered all of my questions and made it a pleasurable experience!

Stacy and Shantel were fantastic. Very helpful humorous and informative. Stacy showed us around and made us feel really comfortable. Thanx to these two ladies we are now satisfied with a stable place to keep our things.

Originally made a reservation at 2650 Appian way went in an spoke to Shantel she was so helpful and very kind but unfortunately the unit was not fit for my needs so she sent me next door to see Stacy.When I got there I was greeted with a smile and very friendly hello.Stacy made sure I knew the features of the property and got me all set up.I would recommend these two facilities to everyone I know! great customer service!

Stacy was every helpful!!! Enjoyed signing up

Stacy always gives great service and is very professional. She even works late to satisfy her customer

Great neighborhood facility! The new manager is nice and attentive. My family share a space there and we always get great customer service. It's a safe and clean store and I highly recommend!

Stacy was very helpful and understanding as I needed help with a large appliance that couldn't fit in my unit. She gave me options on how I could make it work. Nothing worked but she went above and beyond trying to help me. Very nice to work with. Would highly recommend.

The new girl Stacy is always going out of her way to help customers. She is always greeting people outside and in. She is very nice and goes out of her way to help people. Very funny too. Highly recommend Stacy and this business.

Stacy is a wonderful and very pleasant young lady and a pleasure to do business with.A real pleasure. L.Inglish

Stacy was wonderful and very helpful

I went to several occasions none of them was in comparison to this love the staff friendly would recommend to anyone Andrea and Jessica are very helpful thank you

Andrea at public storage was very knowledgeable about all my questions and concerns I had. I feel comfortable and refreshed. I would definitely recommend this business. Thanks

Had an amazing experience at this public storage! Great customer service, very attentive and friendly would definitely recommend!!!!

Great location, great customer service. Very please with this location. Andrea was very helpful I recommend this location to my friends and family!

My friend is a new customer at this location. I helped him rent and move in. We enjoyed the convenience of this location. He is elderly and we appreciated Andrea's patience. She got him a unit that's easy accessible. I've known people who have rented here for years and I've only heard good things. Glad to see my friend will be in good hands here.

Easy access from freeway very convenient price was reasonable friendly staff Jessica was a big help I may be back to rent a second unit soon

From day 1 of storing my things at this facility (going on 10+ years here), the management here has been always helpful, personable, and friendly, especially Steve T. I have a high level of comfort leaving my personal items stored in this facility because of the care and pride that Steve takes in keeping the facility extremely clean and that he makes multiple rounds to make sure the facility is safe. I feel fortunate that I was lucky enough to have chosen this Public Storage facility.

I went in today to rent a space I had booked online. Magda was very helpful in explaining to me all the ins and outs of storing stuff there. She took me to see the unit I picked out (online) and when I expressed some concerns about the layout of the room she showed me 3 other units. One of those not only met my expectations but exceeded them. If you are in need of a storage unit, I would highly recommend this place. Wonderful people here!!!

The management here is awesome!!! Steve makes you feel at home and is very helpful. If your thinking of using a storage facilities I would highly recommend here!!!

I've been using this facility for 5 years. Throughout that time I have been very pleased with customer service, cleanliness, and the security of this Public Storage location. The manager Steve does a great job!