Save Impression

Address

2624 Appian Way
Pinole, CA 94564
  • Rent and pay for your space online – today.

  • Move in during gate access hours.

Onsite Manager Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

510-854-0544

510-854-0544

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Onsite Manager Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

510-854-0544

510-854-0544

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 33/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 33/mo $44
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 57/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 57/mo $75
    Online only price
    $1 first month rent

    No Obligation

  • Public Storage App Promo
  • Save Impression

    5'x15'
    Online only price
    $ 113/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Inside unit
    • 1st Floor
    $ 113/mo $150
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 133/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 133/mo $178
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 135/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 135/mo $180
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 186/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 186/mo $248
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 249/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Inside unit
    • 1st Floor
    $ 249/mo $332
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 270/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 270/mo $360
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 384/mo
    Online only price
    50% off first month rent
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 384/mo $512
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Pinole Storage Units Near I-80

Public Storage in Pinole is here to help local customers find self storage space for storage hauls big and small.
Sitting on the west side of Appian Way, a half-mile south of Interstate 80, it's a convenient location for residents and businesses throughout the northwest Contra Costa County area, with easy access from San Pablo Avenue or Richmond Parkway too.
Rent a 5x10 storage unit to hold onto all the essentials for days spent soaking up nature at Sobrante Ridge Regional Preserve, including hiking shoes, backpacks, bikes, helmets, trekking poles and more.
For businesses surrounding the Pinole Vista Shopping Center, a 10x20 storage unit at this location can serve as the perfect place to keep boxes of supplies, extra inventory or some spare office furniture nearby.
A family running out of room in a home near Pinole Valley High School will love the space inside a 10x30 storage unit as somewhere to pack away an old couch, a washer and dryer set, dining room table or old patio furniture, with plenty of room to spare for other items cluttering up the house.
The storage area has a keypad for access code entry.
With plenty of cheap storage units to go around, this Pinole Public Storage looks forward to helping alleviate any storage space issues that may pop up at a moment's notice.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 306)

March 15, 2024
Google Public Storage Shenek Hollins
Storing is the Best, when it comes to Pinole! Very Clean, and Superior Customer Service! My first choice, amongst them all. Very Good Jessica M, and Team!
March 15, 2024
Google Public Storage S Martinez
Love, storing here! Jessica M. Bathrooms are always clean! and they’re Super Nice! 👍
March 12, 2024
Google Public Storage ELIZABETH SIMMONS
Jessica, the manager is fantastic! However, this business is very expensive and prices keep increasing. Be sure to read the fine print as while their specials are great, once over the cost increases exponentially. If it wasn't for Jessica I would be moving my stuff out asap but she took the initiative to roll back the last price increase that recently went into effect.
March 8, 2024
Google Public Storage Theresa Austin
Great customer service. Bri is very helpful and knowledgeable!
February 18, 2024
Google Public Storage Keila Navarro
February 15, 2024
Google Public Storage Thy KiNG
Jessica was amazing in helping me pay my bill and give me options on future renting. I'd recommend this store to anybody. Great customer service!
February 9, 2024
Google Public Storage Martha Brooks
I got a rental increase and I came into the office and I was told that since the request to get the increase delayed did not get approved. Jessica was able to get me into a smaller space for a better rate. I recommend everyone to talk to Jessica.
January 22, 2024
Google Public Storage Christopher Leavitt
There was a rent increase and I left Jessica a message about it. She called me back the same day and was actually able to delay the rent increase because she saw I had only had the unit for 3 months! Although the idea that the rent can be increased at any time is sort of scammy from the parent company, Jessica was extremely friendly and helpful. Thank you!
January 9, 2024
Google Public Storage Marissa
Reserving a unit was a quick and easy process. I wasn’t sure about the size I needed and when I got to the storage unit I realized the one I reserved was too small. Bri helped me out with finding the perfect size and location I needed. She was patient with showing multiple units, which I really appreciated. Bri really made this a pleasant experience. The other front desk ladies were also very nice. Thank you!!!
January 3, 2024
Google Public Storage Queen E Settles
Bri displayed a courteous attitude. She is knowledgeable about solving the problem and professional.
December 23, 2023
Google Public Storage Robert Lewis
December 22, 2023
Google Public Storage Krisztina S
December 13, 2023
Google Public Storage Deborah Gonzales-Hics
Took us more than 1/2 hour to get the lock mechinisim to accept the lock. At 8:00 pm of course no one to help. Called tues. Absolutely no help to remedy the situation. I am a 72 year old disabled woman who could not make this work. Took 2 men 1/2 hour to get it to shut. WOULD NOT REC'D THIS PLACE TO ANYONE.
November 28, 2023
Google Public Storage Jayceion G
November 22, 2023
Google Public Storage Jabari Gray
October 23, 2023
Google Public Storage erin zuazua
Jessica was amazing; very knowledgeable as well as kind when I brought my mom in to rent a space. I was surprised and pleased to have renting a storage space be such a pleasant experience!
October 22, 2023
Google Public Storage Emilia G
I visited this facility and Esther helped me with all my inquiries. She’s very friendly and knowledgeable. Service is amazing and I definitely recommend this location.
September 30, 2023
Google Public Storage Raha Shirazi
If you’re looking for a good public storage here it is. Just ask for Esther and she is an angel. As a matter fact I’ve never felt this satisfied and comfortable with a storage. This was my first time renting a storage unit, and I felt very comfortable in my decision to become a member with public storage like I said, Esther was extremely knowledgeable in many areas and left no questions and answered. I’m glad I was able to meet as sincere and friendly member of the public storage team. Thank you for all your help and support.
September 2, 2023
Google Public Storage Angelique Rene
Ester was nothing but a wonderful help! She was so sweet, wonderful energy and I’ll definitely be recommending this place just because of her!!
August 30, 2023
Google Public Storage K White
CHRISTOPHER WAS A GREAT HELP. VERY MANNER-ABLE AND VERY HELPFUL.
August 19, 2023
Google Public Storage Taylor, Torrick Taylor
Excellent service with Esther.
August 7, 2023
Google Public Storage Russell Jurney
Cheap rates up front, escalating to $209 for a 5x15 and always going up. Plan on short term rentals and frequent moves.
August 6, 2023
Google Public Storage Paula M
I highly recommend Jessica, the property manager at Pinole Public Storage. Her exceptional service and support have been invaluable. Jessica has efficiently resolved more than three significant issues, demonstrating her professionalism and dedication to customers. She listens attentively and goes above and beyond to find effective solutions, making the storage experience at Pinole Public Storage seamless and stress-free. Her outstanding customer service sets her apart, and I’m truly grateful for her unwavering commitment. Anyone seeking assistance at Pinole Public Storage will be in great hands with Jessica.
July 30, 2023
Google Public Storage Jeffrey García
Christopher was super helpful and very patient with all the questions I asked him
July 26, 2023
Google Public Storage Janelle Hoskin
All the ladies have been nice & extremely helpful! I recently met Jessica & she is AWESOME!!! Keep up the great Service🙂
July 23, 2023
Google Public Storage Travis Burgos
July 2, 2023
Google Public Storage corneka jackson
Been renting a a unit in Pinole for about a year now! Since day one, I have been working with Jessica M and she is amazing. She had made the experience of moving and dealing with all the stressors some much easier. What a blessing she has been. I truly appreciate all her help and willingness to help in any way possible. She’s truly been a blessing! Thank you!
June 18, 2023
Google Public Storage Danny McGill
I always see Jessica cleaning the property and keeping it looking nice and clean. She saved me a lot of money by helping me down sizing to a smaller unit.
June 13, 2023
Google Public Storage Jack Iyer
This is not on the location. But Corporate keeps raising rates so much so that a 10 X 10 ft costs over $500. No value for customer loyalty. The longer you stay the more they increase the rates. I am vacating asap and buying a storage shed from Home Depot. Should have done that a long time ago. Very greedy corporate operation.
May 13, 2023
Google Public Storage Jinj Divine
Jessica R. was very helpful
May 13, 2023
Google Public Storage Neil Visineau
Jessica R. Was great to work with.
May 9, 2023
Google Public Storage skeeskirts
Jessica is the best employee at Public Storage!! She has the best customer service, biggest smile, and the most positive energy!! She definitely deserves a raise!! 5 Stars again and again everyday!
May 8, 2023
Google Public Storage delvin tobie
April 29, 2023
Google Public Storage April Buitrago
Great experience so far with this Public Storage. I chose to have the contactless move-in and it couldn't have gone any smoother than it did. I highly recommend this facility.
April 20, 2023
Google Public Storage Cupcake Moon
When I went into Public Storage to look at a unit, Jessica R. was super helpful and amazing! She showed me the unit and was able to answer all the questions I had. Best customer service that I've had in a long time!
April 14, 2023
Google Public Storage nate cuccia
I found a unit that I needed quite easily and for a good price. The two ladies both named jessica in the office were very nice and helped me with the process. Very clean lot and easy parking!
April 5, 2023
Google Public Storage Z Alexander
I have mostly had a good experience here. Recently I needed to switch units because they raised the rent, and Jamayo was friendly and helpful for that process. I may cancel if they raise the rent again, though I don't know what is typical for storage units in the area. I was paying 160/mo with insurance for a 10x10, which they were raising to 230/mo or something, and moved to a 5x15 for 140 or something (I don't have the exact numbers in front of me). I haven't noticed tweakers on the property like some reviewers have mentioned.
March 3, 2023
Google Public Storage Trap Man
Ms hester at the front desk was very nice she made sure I got what I was looking for and the best rate possible..
March 2, 2023
Google Public Storage Monica Loaiza
Jessica is a Great person attentive property manager pleasure to deal with. Very knowledgeable and quickly responds to inquiries of all kinds, in regards to the property, policies, rates etc. Everything public storage; She knows her stuff!
January 28, 2023
Google Public Storage Rumman Hossain
January 11, 2023
Google Public Storage Armando Lazcano
Jessica provided excellent customer service and was helpful. I've used several self-storage companies in the past but my interaction with her renewed my faith. Thank you Jessica!
January 5, 2023
Google Public Storage peter gill
Felt the need to call out the great customer service here. I spoke to Jessica who made the online paperwork so easy. I had issues with my account and talked to Justine who walked me through everything I needed. Everyone here is very helpful and nice!
January 4, 2023
Google Public Storage Abed Hamdan
Property manager is extremely disrespectful.. the whole customer service was juts bad! The unit we had a reservation for had a dead mouse in it!
January 4, 2023
Google Public Storage Malik Hamdan
January 4, 2023
Google Public Storage Abdulmalik Hamdan
The property manager and the whole management is terrible… I can’t find words to describe how bad that experience was!
December 3, 2022
Google Public Storage C S
For the Public: Rates spike up within the first few months, and will continue to rise until you “move units” by reserving another storage space online. I’ve been a consecutive Public Storage client for 5+ years and continue to have to do the absolute most, just to obtain the prices I originally signed up for. Avoid Public Storage at all costs. For Public Storage: Jessica is the absolute worst manager. She’s never in the office during daytime hours. She never picks up the phone She does not respond to voicemails. What is the purpose of her position if she doesn’t do anything a customer service representative, let alone a manager is expected to do? You might as well keep as electronic kiosk at the front and save the hourly wage. At least this way we might actually receive some assistance when we need it. Leslie was a fantastic manager for so many years, we miss her! What a terrible downgrade for a manager at this location.
December 2, 2022
Google Public Storage Taylor Kegen
This location rapidly raises the rates and seem to have a really bad problem with random ppl on the property. Caught a old man going threw my stuff and even taking stuff as I was trying g to move my stuff out.. luckily I was recording and caught him on video but am pretty sure he took some stuff. Location has cameras but that don’t seem to help stop the tweakers from getting on the property. Idk even how that old man got on the property I just know I got him on video. I’ll be reporting it as soon as the location is open for buisness today. Ohh also this location opens a lot later in the morning than other locations.
July 3, 2022
Google Public Storage Too Lean
It's a place to store extra stuff that you can't keep at your house.
June 18, 2022
Google Public Storage steven harrah
May 10, 2022
Google Public Storage Mark
January 22, 2022
Google Public Storage Karl Arana
had a rough time but got it all squared away. review will improve as time goes forward.
January 7, 2022
Google Public Storage carmelita caballero
Just got the unit and can’t get in. The gates are not working they come to let me in then trying to leave I got locked in. They said the would be fixed the next day. But no. This is not good. So many people were there upset as well. But the young lady there did do what she could. She did a good job trying
December 4, 2021
Google Public Storage Barry Buenvenida
November 30, 2021
Google Public Storage Michaela Farrar
September 28, 2021
Google Public Storage Cristina Ramirez
Jojo She worked with It made me understand a few thingsIt made me understand a few things. I was not sure she nice tho .....NICE ;) GOOD WORK
September 3, 2021
Google Public Storage Gilbert Eda
Jojo was great and I received excellent service.
August 9, 2021
Google Public Storage Nature Boy
Rude Service From Front Desk From White Girl Wearing Glasses
August 3, 2021
Google Public Storage Daniel Mills
July 9, 2021
Google Public Storage Melissa Sheppard
July 9, 2021
Google Public Storage Randi S
Great customer service, thank you!
July 8, 2021
Google Public Storage Nellie Munoz
July 2, 2021
Google Public Storage Stupid News Network
The nice blonde lady really knows her stuff, she helped me with picking out boxes I was unsure of and helped me make the right choice!
June 30, 2021
Google Public Storage Anthony Lutz
Leslie was incredible! She helped me out tremendously when I needed a storage unit for a good price. She provided great service, was very friendly, this will definitely be my go to storage place.
June 19, 2021
Google Public Storage Josephine Averilla
June 11, 2021
Google Public Storage Max Utter
Clean and good security
June 3, 2021
Google Public Storage Arash M
As far as the storage unit itself, the property, the people that work there, everything is great. No real complaints. Things are clean, accessible, reasonably well lit, the people are friendly and courteous. Based on those things, I would recommend this place for anyone looking for a storage unit. And if it weren't for the regular increases in price, I would happily give 5 stars. I have a 10x10 unit, originally rented in January 2017. Starting rent was $152/month. This wasn't any special short term rate. Just the regular monthly rate. It has gone up regularly every few months to its current rate of $284/month. Almost double what I started with. In about 4 years. I understand things increase in price regularly, but for something like a storage unit to almost double its rate for existing customers in 4 years seems absurd. I doubt they've doubled the salaries of the employees. Just feels like regular price gouging to me. For a storage place to do this just feels wrong. I won't be using Public Storage again.
May 27, 2021
Google Public Storage Elly Reyes
customer service was AMAZING, answered all of my questions and knowledgeable about the storages.
May 27, 2021
Google Public Storage Yareli Ochoa
Great place! The employee was super helpful and answered all of my questions. I was skeptical at first but Lamont made me feel super secure about having my belongings stored here. Customer service was phenomenal! Would definitely recommend it here if Lamont will be the one helping out! So happy with my experience thanks to him!
May 23, 2021
Google Public Storage Charisse Buchanan
Love place ! Coming back to rent again .
April 27, 2021
Google Public Storage Rita Nozzolillo
April 16, 2021
Google Public Storage Mike Peterson
Customer service seems to exceed my expectations. From the Leslie, the manager, to her team. Always well greeted and easy to handle business with and a pleasure to go inside.
April 15, 2021
Google Public Storage Chelsea Martinez
Called to get an inquiry for spaces available and Justene was both very helpful toward my concerns and knowledgeable about how to address them. Great customer service!
March 11, 2021
Google Public Storage Paul Griffin
The property manager at 2624 Appian Way Leslie has always been kind and accommodating and very helpful whenever I had questions, don't get me wrong interactions with other staff members have been nothing but positive, but property manager Leslie is what gets this location five stars
March 6, 2021
Google Public Storage Misty Jamison
Stacy was incredible! She helped me with everything. She was professional and completely helpful! The best customer service I've ever had! Thank you!
February 28, 2021
Google Public Storage David james Maynez
February 23, 2021
Google Public Storage Jessica Carrier
The manager Leslie is amazing super efficient, kind and professional!!! I’ve been to many many many other facilities but I choose to store at stay at this facility because of Leslie.
February 17, 2021
Google Public Storage Littlefair Preston
February 5, 2021
Google Public Storage michaeljohnson2125
Jessica was great and helped me set up my app for easier access. Thank you
February 4, 2021
Google Public Storage Deez Nuttz
January 28, 2021
Google Public Storage Deanna Richardson
Justene helped me close out my storage, was very professional and helpful with the whole process
January 28, 2021
Google Public Storage Randall Amar
January 28, 2021
Google Public Storage Melanie Dikes
Public storage on Appian Way has been a great experience. I have rented with other companies in the past but decided to try Public this go around...The customer service specifically Justine was beyond any expectations I may have had. Justine was extremely attentive and kind. Often young people do not know what it means to provide excellent service but Justene went above and beyond, I truly appreciate her level of customer satisfaction.
January 4, 2021
Google Public Storage Domco Mdvendor
December 31, 2020
Google Public Storage Lynn Sorvetti
I just closed out mystorage unit, and Justene handled it with proficiency, and was a pleasure to work with. Great business acumen.
November 12, 2020
Google Public Storage chino Rodriguez
October 28, 2020
Google Public Storage Randy Werger
October 19, 2020
Google Public Storage Tanja Pittman
September 12, 2020
Google Public Storage mike aaron
Outstanding customer service. From my first call with Leslie to the time I checked in with her in person, she provided excellent customer service. Very helpful, but what I appreciated most was her positive attitude and professionalism.
September 10, 2020
Google Public Storage Ai' Mor Boon
I couldn't give them zero star because it wouldn't allowed me to so I have to give it a 1 star. I called to find out how much price for a unit but end up getting hang up the 1st time. 2nd time I called back, the automatic voice messager say press 1 if for a quote and 2 for existing customers, I press 1 and end up getting hung up again. Most awful customer service in my honest opinion. Whoever hired these workers must not do their homework or like to hired rude people for the position.
September 6, 2020
Google Public Storage Mr Motion
Leslie and Marley helped me out tremendously and got me a great promotion!
September 6, 2020
Google Public Storage Vera Mwamba
The staff is amazing and very friendly.
August 25, 2020
Google Public Storage Josh Floyd
August 21, 2020
Google Public Storage Hamza Mehter
Leslie was extremely helpful. Made the process super simple and quick. Great service!
June 27, 2020
Google Public Storage J.P. Schoepflin
Leslie is the best. Has helped me since the beginning. she’s gone way above and beyond in making the storage and moving experience hassle free and actually enjoyable. If you need storage in this area go here and ask for Leslie. She awesome!
June 20, 2020
Google Public Storage Eddie Samuels
June 17, 2020
Google Public Storage Adrienne Villarreal
Not to sure what to say about this place
June 6, 2020
Google Public Storage Lizabeth Sims
March 29, 2020
Google Public Storage Pamela Baldwin
March 26, 2020
Google Public Storage Dana Dane
Again props to Public storage! Manager Leslie and I forgot the other young ladies name but they are amazing! Above and beyond customer service! Thank you for all of your help in a awkward situation
March 26, 2020
Google Public Storage Mansur Zahir
Leslie did a great job helping me locate the right size storage and make my express check-in as painless and quick as possible. Thank you for providing me with such stellar 5-star customer service!
March 22, 2020
Google Public Storage D Williams
March 13, 2020
Google Public Storage Irvin Starr
I am very pleased with the facility and it's wonderful and helpful employees.... Bobbie and Leslie. They each get a 10 Starr rating. :)
March 9, 2020
Google Public Storage M Dailey
February 28, 2020
Google Public Storage Sergio Menendez
This is a nice place And the people who work there they are nice people I really recommend it
January 21, 2020
Google Public Storage Maria Aviles
January 12, 2020
Google Public Storage Bill S.
The staff! By far, the staff are the sweetest and most knowledgeable we have ever met! Leslie is wonderful!! We have had to help several family members move over the last few years and have had to use many different storage facilities across the states. This site is great! Love the access hours! (There is also an added bonus of a CLEAN restroom to use :) The facility is nice and clean, too! Leslie lives on-site and is always super kind and helpful. We are so happy we found this place, and Leslie, too!! :)
January 8, 2020
Google Public Storage Jennifer Ransbottom
Leslie is great and always helps us with our storage needs
December 20, 2019
Google Public Storage Carlos Aguirre
Leslie is always nice
December 20, 2019
Google Public Storage Rosa Ore
Leslie was super helpful she informed me that my lock was installed incorrectly and I got on it.
December 4, 2019
Google Public Storage Robert Edwa II
Leslie was super helpful.
December 1, 2019
Google Public Storage Marcos Chavez
November 2, 2019
Google Public Storage Melinda Romero
Leslie was super helpful quick and so friendly! Thank you for making this process easy 😊
October 30, 2019
Google Public Storage Tavita Lealao
Leslie is an awesome employee and so understanding! I've had so many instances of falling behind on payments. She's helped me out multiple of times and always made the attempt to give me a courtesy call reminding me about my storage payments. The property is so easy to store your belongings and reasonable when it comes to pricing. I've stored my personal belongings at this Public Storage property for about 8-9 years. Thank you so much!
October 9, 2019
Google Public Storage Da'Jira DaLastRealOneLeft
October 6, 2019
Google Public Storage Li Long
The lovely ladies were of great help. Very knowledgeable.will be returning very soon
September 27, 2019
Google Public Storage R Hodgson
Leslie very helpful
September 22, 2019
Google Public Storage Ilyana
Leslie, Danielle, and the other ladies are so kind and helpful here!! Excellent customer service is so appreciated by me and these ladies have it in spades. Every time I have to go in the offixe it is always a positive experience 😊.
September 20, 2019
Google Public Storage Bimmi Sikand
Leslie, property manager is great and very friendly and helped me with all my questions with the space i need. I would reccomend others to check this storage friendly place out.
September 9, 2019
Google Public Storage Elizabeth Evans
Exceptional Customer Service by Leslie. I appreciate the professionalism she displayed and took the worry and stress out of finding the right size storage unit. I must admit the level of service I received during this difficult move exceeded my expectations!
September 1, 2019
Google Public Storage Seleta Martin
I would like to thank Danielle for making moving easy. She helped me pick out everything, her Customer Service is definitely something to remember. You can tell when someone is doing their job and when someone loves their job. Danielle definitely loves her job.
August 31, 2019
Google Public Storage Heather Ford
Moving is very stressful and Leslie made my move very easy and painless. She answered all my questions in a pleasant, open manner and made some very helpful suggestions. She had a couple open spots and let me look at them to choose which one I prefer. She is very customer oriented. She made some really great jokes, which lightened my mood. I believe having a great manager can make all the difference. Also, I called in the other day and spoke to another employee. She was very patient with me, as I was very confused and irritable. I'm grateful for her patience. I'm very glad I chose Public Storage at this location.
August 30, 2019
Google Public Storage Jeff Williams
Leslie was amazing! She was extremely knowledgeable and super friendly. 10/10 customer service. Thank you Leslie for making this fast and easy for us!
August 24, 2019
Google Public Storage Stacey Jackson
The manager, Leslie, gives top notch service. Not only is she nice and welcoming, she makes sure we as customers are happy with every aspect of their services. She is considerate of her renters and goes the extra mile to help if and when she can. I recommend this public storage to everyone in the area. Great service, great people. Thanks Leslie!
August 15, 2019
Google Public Storage Megan Mckeon
Great Service
July 27, 2019
Google Public Storage Reginald Manuel
Leslie was awesome. She was friendly, helpful, and informative. The facility is well kept and in a nice neighborhood.
July 9, 2019
Google Public Storage Akel Hillany
Danielle was super helpful in helping me find the boxes that i need. Her customer service was amazing and she was very quick and polite. Definitely recommend coming here if you want some reliable boxes that aren’t flimsy and easily breakable. Thanks Danielle!
June 22, 2019
Google Public Storage tolbert1105
Leslie is fantastic! She was helpful and very knowledgeable! If you don’t mind hills this is a really great location too!
June 22, 2019
Google Public Storage Estela Jimenez
Leslie was amazingly help. Great experience.
June 21, 2019
Google Public Storage Denise Knott (Niecy)
June 18, 2019
Google Public Storage Sophia Gonzales (Sophie)
June 10, 2019
Google Public Storage Derek Casanares, Sr.
May 27, 2019
Google Public Storage Jose Gomez
May 18, 2019
Google Public Storage Elvis Hernandez
Leslie
May 16, 2019
Google Public Storage George Mares
Leslie is great. She helped us get a storage and pick the correct size. And always is kind and friendly. Anything we need, she is there. Awesome customer service. Thank you Leslie, from C 160a, Ricky and Dena
May 16, 2019
Google Public Storage Howard Gjertsen
Very lenient on payments.typical storage place
May 11, 2019
Google Public Storage Rhonda Babb (Rhonda Jennings Babb)
Leslie did a great job . Another Satisfied customer .
April 29, 2019
Google Public Storage Gabriel Ortiz
They facility is great. it’s always clean and manager Leslie I believe is always a pleasure whenever I see her
April 20, 2019
Google Public Storage Jose campos
Bobbie and Leslie were very helpful and knowledgeable in getting storage!
April 7, 2019
Google Public Storage RONEtt Rozelle
Leslie was great!
April 2, 2019
Google Public Storage Tina Louise Cruz
hi I was helped by a woman named Jessica she was very helpful and nice she deserves a raise.
March 28, 2019
Google Public Storage Lex Cee
Very professional staff. Storage units are well kept and monitored.
March 23, 2019
Google Public Storage Twun Gatti
Leslie is the best. She help get the best unit that fits my need. Thank you leslie .
March 10, 2019
Google Public Storage Rustom Ebalo
Very nice and helpful
March 3, 2019
Google Public Storage Rebekah Wimmer
Leslie helped me rent me a unit and made it super easy. She made sure I knew and understood everything before renting the unit. She answered all my questions in a professional and polite manner. She looked out for what would be a good fit for me as well as my personal property.
March 1, 2019
Google Public Storage Tracy O rein
Leslie and Jazmine were great!
February 27, 2019
Google Public Storage Zeny Roque
Leslie and Jasmine have always been very helpful and with a cheery smile both personally and on the phone.
February 22, 2019
Google Public Storage Yahweh #C446
Leslie was great and helped us get a unit at a great price. Fast and friendly
February 14, 2019
Google Public Storage Angel Flores
January 11, 2019
Google Public Storage Candice Watson
January 4, 2019
Google Public Storage Jong Otanes
Excellent Service by Leslie and Melissa
December 16, 2018
Google Public Storage Tim Crandell
Leslie is very helpful and able to fully explain all rules and processes. This is the second time I have rented space there and would recommend to friends and family.
December 14, 2018
Google Public Storage Brent Mason
Excellent service! Leslie is a great assest to the company!
December 10, 2018
Google Public Storage Mijo Doe
Ariana was so helpful absolutely wonderful
December 10, 2018
Google Public Storage Joseant Herrera
Had an amazing expierance! Ariana went above and beyond to help me with what I needed in a fast and efficient manner. Very friendly and polite. Looking forward to seeing her to make my monthly payments
December 4, 2018
Google Public Storage christopher olsen
Leslie is polite and very professional in her work. She is protective of her customers privacy and property that is being stored. She is willing to go out of her way for whatever needs you may need.5 stars all the way.
November 30, 2018
Google Public Storage Tim Kerr
Leslie was very nice and helped me get a storage at a great price
October 15, 2018
Google Public Storage Laura Imbong
Leslie is excellent knowledgeable and resourceful I'm very satisfied with the service!
September 30, 2018
Google Public Storage Patrizzia Menghi
I love Lesley she is a wonderful person and has great costumer service skills
September 21, 2018
Google Public Storage Kelsea Scales
September 17, 2018
Google Public Storage Ramiro Hernandez Sanchez
September 11, 2018
Google Public Storage Ashley Young
Prices so high
August 9, 2018
Google Public Storage Robert Dabney
Leslie did a great job getting me setup with my new storage unit. She was very professional and helpful with my questions.
July 16, 2018
Google Public Storage Jeana Stowell
If you rent here, Plan on doing your own security. Highly recommend NOT to RENT from this facility. Theft is out of control. They have a camera at the front gate and they have surveillance in a few hallways. After being broke into twice! I began to do my own investigation. The camera at the front gate is useless and not clear. People were able to slide in undetected.. The cameras that were suppose to be filming on the street areas ,so it could show who is driving around or walking inside the unit were not even installed . The monitor for the surveillance in the office with the manager was not even working , Then when the new monitor was replaced in the office. It video two hallways of lower levels unit onlys. After talking to corporate office CEO, They stated, “ that there is not supposed to be cameras in any of the storage units hallways”,, it was only suppose to be located on the street area between the units. Although, the on site manager has stated diffently about the camera locations. I was approved to watch the video footage from district manager Chuck, I personally witness two cameras located in two hallways of the lower levels units. And have watched the video of the hallways being recorded. Even though corporate says they are not supposed to have cameras in the hallways. The question now is, Why, NO cameras in the upper units? That’s a million dollar questions. If your going to offer video surveillance. Why not put it on all the hallways for all the paying customers. This is a very unprofessional facility. Even corporate didn’t know what they were talking about! I personally witness someone living in one of the lower level units one evening. I reported it to the manager. Of course this was all after the break in to my unit and serveral other peoples units. When you rent you expect your stuff to be safe. You put a public storage lock on our unit , that supposedly they cannot be cut off from what the manager says! Although, My locks were Picked! I would like to add that the new On site manger Leslie was very nice, with strong customer service skills. After they finally got her moved in to monitor and watch the facitily as her job responsibilities. She began to monitor cars that were coming and going. It was her that spotted a car in the facility after hours one evening and she called Pinole Police and Two people we’re arrested and charge with braking into units with burglary tools and and were caught with lots of stuff from other peoples units red handed located in there vehicle. Although, they could not charge these people nor recover any of my stuff or stuff stolen from other peoples units from weeks before, because there was no surveillance showing them stealing and breaking in to the units. I spoke to corporate about what a great job there manager Leslie did , above and beyond. I thought she would get an award or some kind of recognition for doing her job. Unfortunately, Corporate Office informed me that Leslie was not suppose to check her computer to see who came through the front gate nor do anything after hours of 5pm. Corporate yelled at Leslie and told her she is not to be in her office after hours. I felt bad for her getting into trouble so I purchased coffee for Leslie and apologize for corporate lack of customer care and employee policy. I thought I was doing a good thing . I was proud of her brave act. From that time on Leslie wasn’t so nice and cheerful when I showed up to vacate my unit. I completely understand!
July 2, 2018
Google Public Storage Axel Grim
Leslie was fantastic to work with. I came in last minute before closing, and that didnt stop her from giving me 100% great customer service. Signed up for a great little storage space indoor. She was very accomindating and knowledgable with the whole process.
June 24, 2018
Google Public Storage Debbie Browning
June 21, 2018
Google Public Storage Vannessa Brooks
Sunset was horrible, dirty, manager on site with grown kids and their friends in pajamas smoking dope at entrance..YOU c all up to office she never answers nor in the office
June 17, 2018
Google Public Storage yelitza norzagaray
Leslie and Stacy were very nice and helped us out in everything we needed and let us know everything we needed to know would recommend this to anyone.
June 16, 2018
Google Public Storage Nicole Boston
Leslie is awesome I give her a 5.
June 15, 2018
Google Public Storage Deaf Ministries
Damien got us set up with hand cart, new unit and recommendation for a good restaurant! Friendly management.
June 12, 2018
Google Public Storage M
Leslie stayed late to rent me a unit. Super helpful and quick
May 31, 2018
Google Public Storage christopher pryor
Safe place to store your house stuff
May 26, 2018
Google Public Storage Victor Villamarin
Sara was fast and professional go see her for a clean safe unit 2650 Appian Way right off the freeway
May 26, 2018
Google Public Storage Terry Hatch
May 20, 2018
Google Public Storage Jonathan Lear
Leslie is the most delightful human on Earth. Great job and great customer service!
May 13, 2018
Google Public Storage Blair Hall
Leslie is awesome... super helpful and easy! Very happy!
May 11, 2018
Google Public Storage Elizabeth Martinez
April 29, 2018
Google Public Storage Steven Saechao
Sara was fast and excelled
April 28, 2018
Google Public Storage beecanbuildit bee
Leslie was really nice and she helped me get an answer storage unit.
April 27, 2018
Google Public Storage Judy Caravallo
April 19, 2018
Google Public Storage Alex Balano
Leslie was a great help to me and my mom. Very courteous and polite. She was able to set up our storage unit very quickly in about 10 minutes. I highly recommend to anyone who wants to rent a space at this Public Storage.
April 17, 2018
Google Public Storage Wayne Hairston
Great custoner service
April 14, 2018
Google Public Storage Toussaint Gaines
This was my 3rd time coming to this storage location and I must admit I was dreading going thru this process again! No one likes having to stare their stuff no matter how long or short! However, surprisingly it’s was the most PAINLESS,QUICK,PLEASANT EXPERIENCE I have EVER had at a public storage facility! Leslie the newbie was polite knowledgeable and considerate to my time and needs and I was in and out in less than 30 mins with a NEW UNIT after seeing 3 different units! She’s awesome and definitely knows how to handle this business! #supersatisfiedcustomer #10stars if I could have
April 5, 2018
Google Public Storage Cherie Mallo
Leslie was awesome!!!
April 3, 2018
Google Public Storage Nellie Tallerday
This was a great, easy experience checking in with Leslie. She was fast and efficient at showing me the storage unit and explaining costs. Also I purchased several items, boxes, sofa covers and such to make a smooth move to the unit. I would highly reccomend Leslie at Public Storage to help with a rental of a storage unit.
March 28, 2018
Google Public Storage Elizabeth Berg
I had reserved a unit online, but when I got there Leslie asked some questions and determined I could go with a smaller (and cheaper) unit. Good customer service! Was easy to get in/out, everything was clean and secure. No trouble moving out, no surprise extra charges. Highly recommend!
March 25, 2018
Google Public Storage Jose lopez jr
Leslie was great and helpful love her
March 15, 2018
Google Public Storage pj saldana
Leslie was very helpful and was a pleasure to do business with.
March 10, 2018
Google Public Storage Loopz Rebolledo
Leslie was great!! She explains all in detailed. Excellent service!! Thank You.
March 2, 2018
Google Public Storage C Bull
Leslie was super cool and easy to work with and explained everything well. Good job yo
February 23, 2018
Google Public Storage Maria Romero
Leslie was really nice and got me a great unit
February 19, 2018
Google Public Storage Janie Glidden
This location is a nice PS Storage Facility....Leslie was GREAT! However, they need some hand carts ;-)
February 15, 2018
Google Public Storage Blendia Quintana
Leslie was awesome! Helpful and explained everything thoroughly!!! Highly recommend this place!
February 1, 2018
Google Public Storage Dominique Dorn
Leslie was super nice and friendly and she definitely knew her stuff about the storage policy! Happy I chose this location!
January 30, 2018
Google Public Storage Zhaohao Chen
This was nice.
January 28, 2018
Google Public Storage Josephine Hart
Leslie is really great and helpful.
January 25, 2018
Google Public Storage Jose Garcia
Leslie was very helpful and awesome.
January 15, 2018
Public Storage Khona
Office may be closed but can I still get to my space
January 11, 2018
Google Public Storage R T
Leslie was very nice and helped with all my questions
January 7, 2018
Google Public Storage christian kerr
I came in looking for boxes and the girl working, leslie, told me about their box discounts. Walked away with a bundle of boxes for a great price. Thanks leslie!
December 17, 2017
Public Storage Stacey Tompkins
Not a secure facility. They rent to and allow the homeless to sleep in units on the property. Only camera on site is at the gate. They don't notify you when your unit has been broken into or attempted to be broken into. Weekend management is rude and uncooperative. DON'T RENT FROM THESE. 1421 East Powell Blvd. Gresham, Or. 97030
December 2, 2017
Google Public Storage Kai Kim
Stacy provides excellent customer service thumbs up!
November 8, 2017
Google Public Storage Raymundo Hernandez
Stacy is so nice and helpful, great place to store.
October 10, 2017
Google Public Storage mike rutis
Good self storage with a friendly employee that resides above the office at the only entrance. Gated and as secure a storage facility I've seen. The hours of access are great.
October 8, 2017
Google Public Storage Jeff Nunes
Safe and clean..
September 16, 2017
Google Public Storage Neil Crawford (Tachometer74)
September 6, 2017
Google Public Storage martina harris
Thank you Naomi for helping me vacate my unit. You've been a huge help through my whole public storage stay.
September 3, 2017
Google Public Storage Angel Boyd
Really nice and friendly people. Stacy was very friendly and helpful. She made me feel really welcome. I feel confident about keeping my stuff here.
August 23, 2017
Google Public Storage Brandon Davis
August 4, 2017
Google Public Storage Gilson Cavalcante
I went to rent at public storage for my first time had the best customer service thanks to angelica will definitely be storing here again. She is the best!
July 17, 2017
Google Public Storage Golden Beauty
Friendly staff very promp and very proffesinal.
July 13, 2017
Google Public Storage Matt Jurgensen
Expensive, 1st month move in is a dollar plus the application fee, no elevator for second floor.
June 30, 2017
Google Public Storage Meghan McCann
Basic self-serve storage. Clean, well maintained and secured, and has good hours, especially compared to other storage options nearby
June 14, 2017
Google Public Storage Vince Ones
Stacy was AWESOME! Great customer service!
June 14, 2017
Google Public Storage Detek Green
Thank you for all your help Stacy
May 29, 2017
Google Public Storage Lisa Carr - Inglish
This is our second time renting here. We love Stacey's friendly and professional manner. We feel safe leaving our belongings here.
May 20, 2017
Google Public Storage Joseph Sullivan
Stacy and Leslie were absolutely wonderful!
May 5, 2017
Google Public Storage Irene Gallegos
Great customer service , quick paper work ready to move in
April 27, 2017
Google Public Storage Sonic Sephiroth
Sharmika has great customer service
April 10, 2017
Google Public Storage Rylie Bellinger
I just finished up renting a storage unit with sherry and sharmika and i have to say, I've just had the best customer service ever !! All around great experience from they're lovely greeting,to the tour of my unit and finishing up paper work! This is the best public storage hands down
March 14, 2017
Public Storage Flora Sindelar
The manager was rude from the start I would not recommend this one the other ones might be better
March 13, 2017
Google Public Storage Melanie Soto-Mendez
Sherry & Sharmika very helpful! I appreciate the great service.
March 9, 2017
Google Public Storage Jordan d Boone
I went to public storage customer service with Teila was very very nice and I had a really good customer service experience
February 17, 2017
Google Public Storage Jennifer Odle
Stay was very kind, and helpful
February 10, 2017
Google Public Storage Bahadur Singh Pannu
Came over got stoarge very good service
January 20, 2017
Google Public Storage Rhea Settles
Sharmika is an amazing Public Storage representative. She is civil, competent and willing to assist customers beyond what is expected. And, Sharmika does so with a smile. Today, it was storming raining and I had a question about my storage. Sharmika did not just answer me from the office but came out in the rain to respond. Again, she did so with a smile. Sharmika is a model representative and I am so grateful that she works at the location where my storage unit is located.
January 16, 2017
Google Public Storage Tiny lindsey
Naomi is really nice and respectfulness quiet neighbor hood
January 14, 2017
Google Public Storage Leroy Coats
Stacy was very good help with my storage space today very good 🖒🖒🖒🖒
January 13, 2017
Google Public Storage Josephine Cabatingan
Stacy stay put she awosame
December 31, 2016
Google Public Storage Will
I rented the public storage in Pinole for two years the service was great and my girl Stacey took real good care of me they ought to give her a raise
December 19, 2016
Google Public Storage Milesa Rose Rhoades
November 23, 2016
Google Public Storage Colleen Fischer
Nicole was great! She called as soon as I booked the reservation online and then walked me through the rest of the steps along the way. When I was onsite, she showed me multiple units that were my size and let me pick the best location for my needs. I have been using Public Storage for a number of years and really enjoy the customer service and ease of transferring locations when it has been needed.
November 21, 2016
Google Public Storage Aaron Betts
Nicole was very helpful and informative. Great experience
November 16, 2016
Google Public Storage Nicole COX
Nicole helped us out finding the perfect Storage unit for my family and I. She made our trip such a pleasant experience and I can't wait to move In! NICOLE YOU'RE AWSOME!!!!
November 2, 2016
Google Public Storage Shaydn Hartley
Stacy is amazing great help very professional. Was very fast with everything very patient. Thanks Stacy for being so awesome!!
October 19, 2016
Google Public Storage julio Godoy
Stacy is awesome. Always friendly and greets me with a smile every time I come to the office or my space. Highly recommend for your storage needs.
October 10, 2016
Google Public Storage Rolland Falt
Stacy......now she .....is like Madaonna...... KKAABBOOMM.!!! I would like you to address a personalble situation.... I would like to complimente you on you your choice of management... @the Pinole office California.... She is always,always curtious and buisness forth going. She is to be admired for her buisness attitude. I met Ashley today as well and she is funny as well. She was willing to help me and did it with a smile. Highly recommend.
October 2, 2016
Google Public Storage Miss Selina
Over priced but Stacy at the front desk was very friendly, knew her job, and we felt no pressure to get a bigger storage space when we chose a smaller unit due to price.
September 11, 2016
Google Public Storage Tjuana Meeks
Awesome!!!
August 24, 2016
Google Public Storage Annie Booth
The manager Stacy is very perfessional,she's very friendly.If there is a problem regarding billing or any thing she's more than eager to go over everything so u understand,she answers all questions u may have and she pulls no punches she tells u exactly what is going on all fees taxes and more.shes an A1 employee in my book.
August 8, 2016
Google Public Storage Shyla Chapman
Wonderful service! Stacy knows her job! Never had a problem here. I would recommend this storage place over any in the area.. thank u Stacy for all ur help! Keep up the great work!
July 2, 2016
Google Public Storage Serena Harris
Naomi is the best! Great customer service, answered all my questions and was very helpful.
June 26, 2016
Google Public Storage Elizabeth Melton
Stacy is awesome. She knows her job, is courteous, beyond helpful and very patient. This place is great. Thank you Stacy
May 26, 2016
Google Public Storage Mark Beller
I had a large storage unit 4/14 months and they were very helpful close to home reasonably priced and the people that work there are very helpful
April 6, 2016
Google Public Storage Pocket Still Matters
Stacys is awesome she helped out with everything
March 26, 2016
Google Public Storage Michael Totten
Great service! Stacy is very friendly and helped me with all of my storage needs. Highly recommend!
February 27, 2016
Google Public Storage Mike Faulkner
Great location. Stacy is friendly and knowledgeable. Clean and well maintained.
February 6, 2016
Google Public Storage Tangynekia Jules
Stacy is amazing. Her level of customer service is above and beyond. She is always smiling and friendly. I would reccomend this facility to anyone in need of a storage unit.
January 19, 2016
Google Public Storage Kat Pool
Great service Naomi is a big help !
January 17, 2016
Google Public Storage Janet Ward
Stacy is very nice and extremely helpful. She is always a pleasure to deal with.
December 4, 2015
Google Public Storage Adriana Alvarez
Very happy with service and process. Very clean and safe facility. Jordan and Sonya made everything so easy!!! 😂😂😂
November 30, 2015
Google Public Storage tariyl adams
I have been with public storage for a short time now and it's need great to be with a storage outfit the keeps it location clean and well manage thanks Osborne
November 30, 2015
Google Public Storage Camron Johnson
This place is great! I'm looking to move soon and was just trying to see what I'd need. Your rep Stacy was so helpful and knowledgeable. She stopped me from paying too much and helped me figure out exactly what I'd need when the time came. Thanks again Stacy!
October 29, 2015
Google Public Storage Stella Landry
Stacy and Nicole were a awesome team save my life...thank God for wonderful staff
October 21, 2015
Google Public Storage Elijahnick Brown
Naomi is the best. I appreciate the great service. Very satisfied. Come here if you need storage.
September 22, 2015
Google Public Storage Shrubs
Nicole was great & very friendly
September 19, 2015
Google Public Storage Brit Bostic
Stacy was super helpful in finding the perfect space for me! She listened to my needs and definitely broke everything down for me in a way that I understood the lease and its terms! Definitely recommended :)
August 30, 2015
Google Public Storage Latonya Summers-Toliver
Excellent service and great customer service
July 31, 2015
Google Public Storage suzanne frisbie
Stacy was great. Always helpful
July 26, 2015
Google Public Storage Dame Thomas
Great customer service! Naomi is very fast and proficient. I feel secure storing my personal belongings at this facility. Highly recommended. Thanks Naomi!
July 24, 2015
Google Public Storage Chukwudifu Ebochie
Christine is nice n peetty similing.
June 27, 2015
Google Public Storage Anthony Nguyen
A+ for great customer service. Management is really nice and they always provide excellent help whenever needed.
June 10, 2015
Google Public Storage Malcolm Quint
Had a great stay at pubic storage or at least our stuff did. Thanks to Shyen & Naomi for their help. Best prices in the area and good hours.
May 7, 2015
Google Public Storage Nelson Melendez
Stacy Is the bomb! She makes moving And storing easy. I recommended her place To anybody.
May 4, 2015
Google Public Storage Denise Quilici
Andrea is the best! She made a friendly reminder call today that really helped out. Great service here!!!
April 8, 2015
Google Public Storage Zoe Muñoz
The property manager Stacy Public Storage amazing she's helpful in every way. I would recommend this Storage o any one of my friends and family.
April 8, 2015
Google Public Storage david Cesmat
Stacy at public storage is awesome!!! She has really helped me out and is great with working with people. I would definitely recommend this place to anyone.
March 26, 2015
Google Public Storage Amalisa Rodriguez
I came here a few days ago to purchase a few boxes and the staff was very courteous and professional. Would highly recommend this business.
March 19, 2015
Google Public Storage Yobani Aguirre
Stacy es muy bueno!😇😁😈 Public Storage es una esa y conveniencia. Soy recomendamos!!!
February 21, 2015
Google Public Storage Kanwal Talwar
It is the most hassle free experience at any place I have had. Stacey is amazingly nice. This is coming from someone who rarely writes reviews. I needed to rent a place to store all my belongings when I was abroad. Never a moment of worry, thanks to my faith in Stacey managing the property really well.
February 15, 2015
Google Public Storage jennifer gordon
Stacy helped us get our unit today and she was great, very informative and we got everything we needed! Great customer service!
February 10, 2015
Google Public Storage Trendee Trena
Nice staff, clean environment
January 15, 2015
Google Public Storage Billy Gevo
I witnessed a guy who was very rude verbally attack the young lady Stacy who works there. I must say she held her composure and handled the situation very well. She made sure the customers around her were taken care of swiftly and with professionalism. I would highly recommend this storage facility. Great customer service.
December 30, 2014
Google Public Storage Abby Campbell
I ended up needing two storage units and Stacy was so helpful in setting up the accounts. She explained everything in a way that most people could understand what to do, when the bills were due etc... Thank-you Stacy!
December 20, 2014
Google Public Storage Peter Kentebe
I have 3 lockers here and jasmine is always very sweet and helpful. The place is safe and im glad I decided to store here.
December 3, 2014
Google Public Storage Sergio Fajardo
here last week to pay bill. They make it easy. Great service!
October 19, 2014
Google Public Storage L Gal
We had a wonderful experience with the help of Stacey while we had an unfortunate medical emergency while at our storage. Her support and "friendship" ( I met her for the first time) we are forever thankful for. She made sure we were able to make it to the appropriate places we needed to go to while supporting us in a time of need. Thank you very much Stacey and Public Storage.
September 8, 2014
Google Public Storage Saundra England
If you have to pay for storage, go see the manager, Stacy. She is the only reason I decided to rent a space. She knows the meaning of customer service! She goes the extra mile - thanks, Stacy.
August 31, 2014
Google Public Storage Robert Harden
I had a very pleasant experience at this storage facility. Stacie was extremely helpful and courteous. I would highly recommend this Public Storage site. Stacie, thanks for making my use a pleasant one.
August 28, 2014
Google Public Storage Daniel Martinez
I absolutely love this place. Friendly management. I stored my things here for about 3 years. Great Customer service.
July 15, 2014
Google Public Storage Randi Hartwell
Naomi is such an awesome employee, always helpful and professional. Thanks for making my ps experience a good one.
July 11, 2014
Google Public Storage Joe Santiago
Stacey is a great rep for Public storage. As a customer her careful attention and service gave my wife and me the steps to have our storage needs nearby, since we are planning to move. This makes a convenient source for our storage needs at the price that is affordable not like the other storage facility that acquaint you exaggerated service and price. Keep it up, Stacey!
June 30, 2014
Google Public Storage Jamie Mah
I rented my unit with Stacy, and she really took care of me. I was driving to this location from San Jose and hit a bunch of traffic, Stacy stayed an hour past closing time to get me all settled! Saved my butt. Not only did she stay overtime but she handled everything quickly, efficiently and professionally. I've since had a couple phone conversations with her and each time she's been nothing but help. Would definitely recommend.
May 31, 2014
Google Public Storage Ava Pointer
I had an OUTSTANDING experience with Stacy. To say she was busy is an understatement, but she handled things with style and grace getting customers in and out as quickly as possible. She was polite to everyone and has a great sense of humor. Stacy explained everything so I could understand while maintaining her composure with all of the foot traffic. Ask her about the Happy Meal Special! Thank you Stacy, Public Storage, for making the moving experience a little less stressful.
May 17, 2014
Google Public Storage Ioulia Solovieva
I am moving and have to store many boxes. There are so many of them, I had to rent a second storage unit. I wanted it to be not far from my first one. Many thanks to Stacy who was efficient, helpful, and very friendly. Great job, Stacy! Many thanks, indeed.
May 10, 2014
Google Public Storage Halema Dean
Stacy was very helpful, and explained everything I needed to know for my first time experience.Thank u Stacy!!!
April 25, 2014
Google Public Storage Kathy Kivlin
I came to public storage with a friend who was looking to rent a unit. This is what my friend said about her experience. "The young lady there Stacy helped me. Even though the size of the units available may not work for me, Stacy took the time to show us diffferent sizes and explained how we could make it work. I may actually go on Stacy' recommendations and get the unit anyways. The place is clean and the young lady is very friendly and is a pleasure to talk to. Very professional. Highly recommend.
April 17, 2014
Google Public Storage Shalimar Xaya
Stacy was a wonderful help! She was very informative and kind. She answered all of my questions and made it a pleasurable experience!
March 24, 2014
Google Public Storage Marvin Shepherd
Stacy and Shantel were fantastic. Very helpful humorous and informative. Stacy showed us around and made us feel really comfortable. Thanx to these two ladies we are now satisfied with a stable place to keep our things.
March 18, 2014
Google Public Storage Melissa Nicholls
Originally made a reservation at 2650 Appian way went in an spoke to Shantel she was so helpful and very kind but unfortunately the unit was not fit for my needs so she sent me next door to see Stacy.When I got there I was greeted with a smile and very friendly hello.Stacy made sure I knew the features of the property and got me all set up.I would recommend these two facilities to everyone I know! great customer service!
March 11, 2014
Google Public Storage Kati Snyder
Stacy was every helpful!!! Enjoyed signing up
March 10, 2014
Google Public Storage Rhonda Barksdale
Stacy always gives great service and is very professional. She even works late to satisfy her customer
March 8, 2014
Google Public Storage Maria Chong
Great neighborhood facility! The new manager is nice and attentive. My family share a space there and we always get great customer service. It's a safe and clean store and I highly recommend!
March 8, 2014
Google Public Storage UZI3
Stacy was very helpful and understanding as I needed help with a large appliance that couldn't fit in my unit. She gave me options on how I could make it work. Nothing worked but she went above and beyond trying to help me. Very nice to work with. Would highly recommend.
March 8, 2014
Google Public Storage James “JT” Thomas
The new girl Stacy is always going out of her way to help customers. She is always greeting people outside and in. She is very nice and goes out of her way to help people. Very funny too. Highly recommend Stacy and this business.
March 7, 2014
Google Public Storage Loren Inglish
Stacy is a wonderful and very pleasant young lady and a pleasure to do business with.A real pleasure. L.Inglish
March 7, 2014
Google Public Storage Mary Roberts
Stacy was wonderful and very helpful
March 6, 2014
Google Public Storage Rick Johnigan
I went to several occasions none of them was in comparison to this love the staff friendly would recommend to anyone Andrea and Jessica are very helpful thank you
March 4, 2014
Google Public Storage Karen Young
Andrea at public storage was very knowledgeable about all my questions and concerns I had. I feel comfortable and refreshed. I would definitely recommend this business. Thanks
February 28, 2014
Google Public Storage Valerie Tatum
Had an amazing experience at this public storage! Great customer service, very attentive and friendly would definitely recommend!!!!
February 24, 2014
Google Public Storage Juan Yepez
Great location, great customer service. Very please with this location. Andrea was very helpful I recommend this location to my friends and family!
February 24, 2014
Google Public Storage Ernie R.
My friend is a new customer at this location. I helped him rent and move in. We enjoyed the convenience of this location. He is elderly and we appreciated Andrea's patience. She got him a unit that's easy accessible. I've known people who have rented here for years and I've only heard good things. Glad to see my friend will be in good hands here.
February 23, 2014
Google Public Storage Jodee Martin
Easy access from freeway very convenient price was reasonable friendly staff Jessica was a big help I may be back to rent a second unit soon
January 11, 2014
Google Public Storage Heather Pfeifer
From day 1 of storing my things at this facility (going on 10+ years here), the management here has been always helpful, personable, and friendly, especially Steve T. I have a high level of comfort leaving my personal items stored in this facility because of the care and pride that Steve takes in keeping the facility extremely clean and that he makes multiple rounds to make sure the facility is safe. I feel fortunate that I was lucky enough to have chosen this Public Storage facility.
October 28, 2013
Google Public Storage Tim
I went in today to rent a space I had booked online. Magda was very helpful in explaining to me all the ins and outs of storing stuff there. She took me to see the unit I picked out (online) and when I expressed some concerns about the layout of the room she showed me 3 other units. One of those not only met my expectations but exceeded them. If you are in need of a storage unit, I would highly recommend this place. Wonderful people here!!!
October 1, 2013
Google Public Storage Tom Bishop
The management here is awesome!!! Steve makes you feel at home and is very helpful. If your thinking of using a storage facilities I would highly recommend here!!!
September 22, 2013
Google Public Storage Jim Riddle
I've been using this facility for 5 years. Throughout that time I have been very pleased with customer service, cleanliness, and the security of this Public Storage location. The manager Steve does a great job!