I have been a happy customer since 2016 and have felt pleased with the customer care especially from Chris the manager. And whenever I am away or busy he will make sure to update me as needed. I also have moved offices and downsize or upgrade as needed. It always works out smoothly. I highly recommend this storage site. Easy access and parking!
Great service and cheap rates!
I rented a storage unit today, and Chris helped me out. He made the rental really easy!
Received help from the young lady at the front. Siprianna was very kind and attentive! Thanks
Daisy is very friendly. Appreciate her help.
So far, I love this place. Chris is very professional and responsive.
This Public Storage worked very well for my storage needs. Access was easy and convenient and the facility is well maintained. Highly recommend them if you have storage needs in the Pasadena / SoPas area.
Easy online rental. Chris, manager, was very professional & courteous. He answered all my questions and gave great directions. Facility very well kept and safe. Easy access driveways to get in and out.
Chris is a very profesional manager. He knows how to treat the Customers well!
Chris helped me out and made everything about the process easy. We’ve had experience with other Public Storage properties, and this one is the best because of Chris! This is my third storage experience and by far the BEST ! Thank you Chris.
I had such a pleasant experience storing some items here this past summer. The sign up was easy, and the employee that I interacted with (Chris?) was incredibly friendly, helpful and knowledgeable about the space. Would recommend!
Easy & convenient. Great staff!
Chris is an awesome manager and helped set me up really well. Made the move-in process very painless and took care of me well.
The manager Jackie helped me and was very professional and patient answering all my questions!
Was at my space and couldn’t roll my door down the manager Jacki saw me struggling and she helped me out great customer service!
The manager Jackie helped me out I was inquiring about merchandise and storage she helped me with all my needs thank you!
I went into public storage today and I was helped by the sweetest young lady Jackie. She was so helpful and patient walking me through everything.
Helpful and broke down the information needed for the unit. Chris was a good help for my grandma and I.
Set up process was super easy by phone and the gate code is through the app for easy access to the storage units
Chris helped me out today while at our storage unit. Our stuff is safe here. I’m a happy customer of over 5 years
Manager Chris was great. We rented for a month and had a flawless experience!!
Great service from Chris. Very fast and smooth
The front desk person named Dana was very helpful and have since good suggestions. That is all
Chris was terrific! He was really helpful after I came all the way out here from Palm Springs and I really appreciated his help!!
Chris helped me out today. He was great
Chris and Issac were very very helpful. Really polite and professional. It seems todays standard of customer service seems to be to deter getting "customer service". We did NOT get treated like that at all with Chris and Issac. So I took the time to write a review because they treated us with understanding and respect and were patient. I told them on friday I was going to write a review and here it is Monday morning and I stayed true my word because I think they deserve a public compliment. Hope you two have a great week.
I came in today to rent a storage unit, and Chris helped me out. He was very professional and efficient, and showed me my storage unit along with another customer at the same time. We were both very happy with the customer service he provide.
FAST COURTEOUS SERVICE. SOLVED MY PROBLEM WITHIN 30 MIN. VERY KNOWLEDGEABLE.
The place feels really secure. And the store manager, Chris, was super friendly and incredibly helpful.
Chris helps me out when I come to make my rent payment. He also helped me move to a storage right near the office! He takes care of business for me
Chris helped me to buy some file boxes. Excellent service!
CHRIS always helps me out when I come in to pay. He's great!
Mando was very helpful with my search and move in process!
Mando was amazing very helpful and kind .. so professional you all are luck to have him
Great employees. Professional and friendly
I rented my space online. The next morning Jose called me to check in to see if I needed further assistance I had a couple of questions. Which he explained to me and was able to finish my transaction very smoothly. Thank you
The storage facility is nice and clean. Staff are friendly. I've had a unit at this location since 2008. However I may have to look for a unit elsewhere in the future. $359 for a 5×10 is too much imo. I was paying the previous rate no problem because I feel my belongings are safe upstairs but I may look elsewhere due to the rate raise. Maybe that happens for people that stay too long. I'll always need a unit because I have no room with others hogging up our garage 😂. This is a great place for people not staying too long 👍
Wonderful experience! Consistently amazing service from Chris over the past few years. Thanks to David for helping me select new rental space. You guys are the BEST!!!
David was super helpful with my rental today. Thank you
Chris is great. He helped me rent a great storage unit.
Great Service! Chris was very helpful and super kind! :)
Chris gave us exceptional service!!!
David was very helpful in helping me find a storage space today
Chris helped me our when I needed help moving a fridge. Wonderful service!
Chris was so pleasant and made my move in so easy.
Super great. Chris was VERY helpful and made it so easy and convenient. Highly recommend this place.
We have rented here for nearly 2 years. We have been very satisfied. Chris, the manager, is very helpful, friendly, and responsive. He even promptly contacted us once when we failed to set our padlock correctly, which enabled us to quickly drive to the facility and fix the situation. It gave us peace of mind knowing that Chris patrols the facility regularly and is on the lookout for these kinds of matters. His customer service is excellent. Aside from that, we are pleased with the facility. It is clean, well-lit, and there are complimentary carts available to help move items from car to unit or vice versa. We also like the online app which makes for an easy entry and exit. The facility appears to be quite secure and we haven’t experienced any issues with theft, luckily. Price increases do occur but we’re not factoring that into this review since it’s a common practice across these kinds of facilities. Overall, we have had a positive experience with this Public Storage.
Muy caros los espacios los trabajadores son amables pero pues los precios son exajerados
Chris provided excellent service! I came back to rent again!
Chris was extremely helpful and mad the process seamless. Really appreciate his assistance. Great experience.
Can't say enough nice things about Chris & Jose. Thru stress they were so kind to me. Very valuable employees.
I found employee Fabiola very helpful and the best customer service she is the best
Chris the manager supper guy, clean place
Andrew was very helpful and friendly. I'm a very satisfied customer thank you!
Chris was great, everything went smooth and simple🙂
Chris rented me a storage unit today. I could drive up to it and it was very convenient. A plus customer service!
Andrew's the man. Helped me move into my locker and made me feel at home.
Price seems very fair for a 5x5 unit I was completely satisfied and Andrew did an excellent job explaining everything in a clear manner. I'm completely satisfied as a customer.
I called and left a message detailing my concern. Andrew called me back within minutes and had already pro-actively helped to fix the issue. Great Customer service!
Very convenient and quick!
The starting process was easy thanks to Minerva. A clean easy to access facility.
Minerva made the entire process easy and actually fun! You are blessed to have her.
Once again, Chris was superhelpful when I was clearing out. Awesome service, highly recommend this place to anyone looking for a storage. =)
This storage unit is wonderful! The customer service is amazing. Both the move-in and move-out experiences were seamless. Would highly recommend this place for anyone who wants to store their items in a safe place!.
Chris has been great with helping to navigate what we needed to do because of a death in the family. Getting the proper paper work in place to access the storage unit. He is very professional and kind. Thank you, Chris.
Great experience! I booked online and everything was ready for me when I arrived. I was slightly nervous because I had a moving truck meeting me there (carrying all of my belongings from across the country!) The guy I worked with at Public Storage answered all of my questions and helped me figure out the best way to access the unit with such a large box truck. The facility is clean, parking is easy, and everything felt very secure. Thanks so much! Would recommend.
Chris did a great job helping me today. :-) Thank you Chris!!!
Bianca was so helpful and friendly, she Took her time to help and show me the space. Everything was so easy.
Chris was so helpful and courteous, he talked through all our options and answered all of our questions. Would highly recommend!
Jose was very great with me today and had patience walked me through the whole process real smooth. High-five to him. Thank you.
Jose helped me when I rented my storage today, and made it a really great experience. Would highly recommend!
Thanks Chris for the help
I rented a storage online, and Chris helped me out. He explained everything to me, and answered all of my questions. Excellent service! I recently moved out of my unit, and everything was great here.
Chris is amazing and so helpful! Greatly appreciate the wonderful customer service he provided! 5 stars for Chris!
Public storage as a company I don’t recommend, they raised my rent by 20% after the first 2 months. What’s the point of a contract if they can raise the rent by however much they want whenever they want?
They got more customer carts For busy hrs.
chris at Public storage fair oaks is super kind helped us and didnt laugh in our faces 😊
I’ve stored at this location during Covid for my small business. The staff has always been kind and helpful. The location is always clean and well protected. I can’t thank the management and everyone who helped me most with their flexibility and helping me with my move out. I can’t thank you enough.
Great customer service of Chris , storage manager
Chris very helpful great person and performance.
Chris helped me out with a credit request for my storage in Arizona. Thanks Chris!
Super clean facility. David helped us he was super nice answered all of our questions and helped us out. Great storage place highly recommend.
Chris helps me out every month when I come in to pay my rent. He's always very helpful. And Jennifer does too!
Chris help me out, he is nice friendly manager. I had storage for two month, the process was super easy
Chris was such a great help to us! Very friendly with helping us find a storage unit that fit our needs!