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Address

511 S Fair Oaks Ave
Pasadena, CA 91105

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

626-765-4694

626-765-4694

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor Storage Units
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

626-765-4694

626-765-4694

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor Storage Units
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    4'x10'
    Online only price
    $ 119/mo
    Online only price
    50% off first month rent
    Small 4'x10'
    • Upstairs/elevator
    $ 119/mo $149
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x9'
    Online only price
    $ 122/mo
    Online only price
    50% off first month rent
    Small 5'x9'
    • Climate Controlled
    • Upstairs/elevator
    $ 122/mo $152
    Online only price
    50% off first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
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  • Save Impression

    5'x10'
    Online only price
    $ 122/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Upstairs/elevator
    $ 122/mo $152
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x8'
    Online only price
    $ 131/mo
    Online only price
    50% off first month rent
    Small 5'x8'
    • Inside unit
    • 1st Floor
    $ 131/mo $164
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x9'
    Online only price
    $ 133/mo
    Online only price
    50% off first month rent
    Small 5'x9'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 133/mo $167
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 137/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 137/mo $172
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x14'
    Online only price
    $ 155/mo
    Online only price
    50% off first month rent
    Medium 5'x14'
    • Upstairs/elevator
    $ 155/mo $193
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x14'
    Online only price
    $ 165/mo
    Online only price
    50% off first month rent
    Medium 5'x14'
    • Climate Controlled
    • Upstairs/stairs
    $ 165/mo $206
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    8'x9'
    Online only price
    $ 175/mo
    Online only price
    50% off first month rent
    Medium 8'x9'
    • Climate Controlled
    • Upstairs/elevator
    $ 175/mo $219
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    8'x10'
    Online only price
    $ 190/mo
    Online only price
    50% off first month rent
    Medium 8'x10'
    • Downstairs/elevator
    $ 190/mo $237
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    8'x12'
    Online only price
    $ 204/mo
    Online only price
    50% off first month rent
    Medium 8'x12'
    • Upstairs/elevator
    $ 204/mo $255
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 207/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Downstairs/elevator
    $ 207/mo $259
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 210/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 210/mo $262
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    9'x10'
    Online only price
    $ 211/mo
    Online only price
    50% off first month rent
    Medium 9'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 211/mo $263
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    8'x13'
    Online only price
    $ 218/mo
    Online only price
    50% off first month rent
    Medium 8'x13'
    • Climate Controlled
    • Upstairs/elevator
    $ 218/mo $272
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 220/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Upstairs/elevator
    $ 220/mo $275
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    7'x15'
    Online only price
    $ 225/mo
    Online only price
    50% off first month rent
    Medium 7'x15'
    • Inside unit
    • 1st Floor
    $ 225/mo $281
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 263/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 263/mo $328
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x14'
    Online only price
    $ 269/mo
    Online only price
    50% off first month rent
    Large 10'x14'
    • Upstairs/elevator
    $ 269/mo $336
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 303/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Upstairs/elevator
    $ 303/mo $378
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    8'x16'
    Online only price
    $ 325/mo
    Online only price
    50% off first month rent
    Large 8'x16'
    • Inside unit
    • 1st Floor
    $ 325/mo $406
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x16'
    Online only price
    $ 438/mo
    Online only price
    50% off first month rent
    Large 10'x16'
    • Climate Controlled
    • Upstairs/elevator
    $ 438/mo $548
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x13'
    Online only price
    $ 499/mo
    Online only price
    50% off first month rent
    Large 10'x13'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 499/mo $624
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Pasadena Storage Units Near Highway 710, Route 66, and 210 Freeway

Storage units in Pasadena are conveniently located near Highway 710, Route 66, and I-20 in the heart of the city. Public Storage in Pasadena is proud to offer indoor storage, outdoor storage, and climate controlled storage in a variety of sizes to help you get organized.

Small Pasadena Storage Units

With Caltech just a few minutes away, students who are struggling with dorm life will love our 5x5 storage units to store school supplies, clothing, and athletic gear off site and have more room to focus on their studies.
Pasadena is a popular choice for growing families, and with its beautiful setting, solid community, and ample opportunities, it's easy to see why. If your family is growing faster than your space, however, grab a 5x10 storage unit and get small appliances, toys, holiday decor, and seasonal items out of the way.

Large Pasadena Storage Units

When Los Angeles living feels cramped, our 10x10 storage units can help you find that extra breathing room with space for furniture, appliances, and oversized boxes. If you're new to the area, we also have large 10x20 storage units to help store an entire home while you get settled.
With historic Old Pasadena just up the road, you'll never run out of things to do in the area. Take a stroll through Central Park, Enjoy the Southern California Children's Museum, or see and exhibit at the Armory Center for the Arts.
Climate Controlled Storage In Pasadena
>With indoorclimate controlled storage units and outdoor storage units with drive-up access, there's something for everyone at this facility. We know self storage can be stressful, so for the most seamless storage experience, use our eRental program to book a contactless move-in that works for your schedule.
Do not forget to check out the other storage facilities with available storage units nearby at S Arroyo Parkway and E Colorado Blvd.
At this Pasadena Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 5x15 storage units
  • 10x10 storage units
  • 10x15 storage unit
  • 10x20 storage unit
  • 10x25 storage units
  • 10x30 storage units
  • Indoor Storage
  • Climate Controlled Storage
  • Electronic keypad entry
  • Online Payments
  • At Public Storage, You'll Always Find...

    • Keypad Access
    • Friendly Staff
    • Month-to-Month Rent
    • Moving Supplies Available
    • Free Parking
    • Well-Lit Facilities

    Reviews ( 585)

    October 1, 2023
    Google Public Storage Jose Hector Donis
    Jose me dio muy buen cervical gracias divides hora muy buena persona
    September 28, 2023
    Google Public Storage Jacob Brown
    This location was great. Ricardo was very helpful and moved my space when my items didn't fit in my first unit. It was very efficient and made the process very easy.
    September 19, 2023
    Google Public Storage Elizabeth Alvarez
    Great job! Ricardo, Eric, Jimmy were great and they help me discover my storage.
    September 19, 2023
    Google Public Storage Diana Alvarez
    New to this place, Ricardo, Eric, and Jimmy were a big help to find our new storage unit. They were very welcoming and kind.
    September 18, 2023
    Google Public Storage Celso I. Morales
    Location is well maintained and the staff was very helpful and went the extra mile to help me clear my unit. Thank you guys!
    September 2, 2023
    Google Public Storage Henry Bunkall
    Thank you Phil for such great work. He was very attentive and helpful. He was also very efficient. Thank also to Ricardo who was very helpful. They have a great team here
    September 1, 2023
    Google Public Storage Marilyn Walker
    Very friendly service always a joy to visit. The facility is always clean and well lite.
    September 1, 2023
    Google Public Storage rodrigazo abrot
    Ricardo was amazing!!! Love this place
    August 22, 2023
    Google Public Storage Olivia Scally
    Ricardo and steven were great and patiently found me a great rate. 😊
    August 19, 2023
    Google Public Storage Meisha Dee
    I have a very smooth transition on my 1st move in day. Ricardo was so helpful and very patient in explaining what I need to do with the code to access the property and he provide a good orientation to the location of my unit. He really is an employee to keep. Steve was also very patient in helping us.
    August 15, 2023
    Google Public Storage Jocelynn Rosas
    andrew gave such a good service! :)
    August 14, 2023
    Google Public Storage Johanna Wightman
    David was very helpful in helping me find a storage unit! Thank you
    August 11, 2023
    Google Public Storage sweetlady .tware
    Ricardo was the most helpful and understanding associate I have every meet at any public storage.
    July 25, 2023
    Google Public Storage Adam Makowka
    Ricardo was incredible. Definitely ask for him. Made the entire process easy and quick.
    July 13, 2023
    Google Public Storage Daniel Rios
    Ricardo show me the unitat first and then help me complete my rental application
    July 12, 2023
    Google Public Storage Arlene Rauen
    Rent increase from $225 to $315....$90 bucks on a fixed income then another $47.25 added for late fee.😳😳 Avoid 511 Fair Oaks Pasadena at all costs. Seriously, some locations know how to manage & serve their customers. This location does not!! They had 2 units near me that were affected by leak in roof with rainy weather. I shared with office. Weeks later when we got more rain the customers came to their unit & massive damage to expensive equipment. They could have avoided this. The rent increase with huge fees are not at all facilities.
    July 9, 2023
    Google Public Storage Virginia Ramirez
    Great service. Ricardo help me a ton. Thanks for your assistance.
    July 9, 2023
    Google Public Storage Aldo Trejo
    Ricardo was amazing! Such great customer service and took his time to explain everything throughly.
    July 6, 2023
    Google Public Storage Claudia Bonilla
    Ricardo/phill public storage workers was very helpful with the customers and gave Me information about storage unit
    July 4, 2023
    Google Public Storage Phillip Uebele
    Ricardo was so helpful and friendly. A great experience.
    June 16, 2023
    Google Public Storage Naomi Garcia
    what great Employees Jackie and Ricardo were very helpful and informative just went in for some boxes and left with all my questions answered... We will be back!
    June 14, 2023
    Google Public Storage Ivonne Mercado
    Muy buen servicio al cliente muy atentos y puntuales, Gracias
    June 9, 2023
    Google Public Storage Ray Bressler
    I want to thank Ricardo for his excellent customer service I highly recommend this property
    June 1, 2023
    Google Public Storage Robert Sanders
    Ricardo was excellent. Thank you for your great customer services
    May 26, 2023
    Google Public Storage Lily Xiong
    Ricardo is very helpful, he helped me when he already finish work , I appreciate it!
    May 9, 2023
    Google Public Storage Skyler
    Richardo and Jenny (I think that was her name) she currently has purple hair and Richard just moved to this location they both helped me out with my items I unfortunately had to throwaway because my unit had water leak onto my personal belongs along with parts of the ceiling fell and mold had grew in the storage unit. I was able to save some thing but it was definitely emotionally depleting. These two helping me without hesitation -did not even ask for them to and they naturally knew to help me in that moment. Jenny was on the phone when I first walked in so I first met Richardo and he was amazing with me start to finish. Very attentive and thriving Leo and his energy just help boost my energy of what I was about to face of cleaning out my storage unit. Public Storage was gracious enough to take care of my next unit in a very professional manner. Thank you for your compassion.
    May 4, 2023
    Google Public Storage Joselin roman
    Ricardo’s customer service is amazing he truly goes above and beyond.
    May 2, 2023
    Google Public Storage John charly Rodriguez
    Ricardo helpe me it’s good person
    May 1, 2023
    Google Public Storage Matthew Levitt
    Ricardo was great. Easy check in
    April 26, 2023
    Google Public Storage Harold Johnson
    Andrew was awesome as well as Ricardo
    April 23, 2023
    Google Public Storage MAX ACOSTA
    Was a loyal customer until they kept jacking up my rate, started at under $100 now its 2.5x that...never sent me a notice till I saw my credit card statements...Decided to move out and got the same space at half the cost at Xtra Space Storage
    April 12, 2023
    Google Public Storage luis munoz
    Ricardo nice guy
    April 7, 2023
    Google Public Storage Jonathan Orozco
    Ricardo was great help and explained everything perfectly! Thank you!
    April 5, 2023
    Google Public Storage Reyna Castaneda
    Ricardo and Jackie helped me with every concern I had and was very clear about everything appreciate it !
    April 5, 2023
    Google Public Storage Michelle “Leah” Birney
    Jackie and Ricardo were very helpful and great to work with
    April 4, 2023
    Google Public Storage Cheri Gray
    Terrible company, I don’t recommend them at all. Raised my rent twice in 6 months over 30% each time, I pay on time auto payments every month. Gave NO NOTIFICATION of rent increase the second time, just billed my credit card the 53.00 increase!
    March 29, 2023
    Google Public Storage Ernest Castaneda
    Ricardo and Jackie helped me out with all questions I had and provided a great service will definitely store with public storage again!
    March 25, 2023
    Google Public Storage Sebby Frescoe
    Ricardo was excellent help
    February 2, 2023
    Google Public Storage Carol “Kai” Reyes
    Finally decided to check out this location after much hesitation about getting a storage unit in the first place. Very impressed with the clean facility and exceptional customer service. Jose answered all my questions and I didn’t feel rushed to make a decision. Thank you for all your help!
    January 19, 2023
    Google Public Storage Jake Smith
    I highly recommend this location! I was able to tour the facility and look at multiple units thanks to Jose! He was incredibly helpful and made the experience a total breeze
    January 13, 2023
    Google Public Storage Daniel Ahal
    Cool
    January 7, 2023
    Google Public Storage Janet Takushi
    So far a good service experience at this Public Storage site. Minerva was friendly, helpful and very patient showing us all the units. Thank you, Minerva.
    January 5, 2023
    Public Storage Kary
    do you have 10 x 10 storage
    December 30, 2022
    Google Public Storage sara shirazi
    Excellent experience especially dealing with Minerva who is a wonderful employee. Thank you so much!!!
    December 30, 2022
    Google Public Storage Kaveh Rastegar
    Just rented a storage space there with Minerva and would recommend highly. Thank you!!!
    December 29, 2022
    Google Public Storage Dorian Hampton
    Minerva was great! She was super helpful, gracious and very knowledgeable! This is my first experience personally renting a storage unit and she helped making the process quick easy and smooth! Thx M!
    November 26, 2022
    Google Public Storage Alexandra Alvarez
    In the past, dealing with storage space rentals can be stressful, however, my experience has been great. Jennifer at public storage did an amazing job checking me in, and ensuring that I was comfortable with my unit. It was very busy, and she did a great job of remaining calm and making sure every customer there was taken care of. Thank you Jennifer for such a great experience!
    November 15, 2022
    Google Public Storage Alma Patricia
    amazing service
    November 15, 2022
    Google Public Storage Gabby Sanchez
    Delightful customer service, very welcoming. Amanda and Jen are nice, efficient and knowledgeable. They were able to answer all the questions I had. Without a doubt best service I've endured.
    November 14, 2022
    Google Public Storage Marcelo Sanchez
    I like this location because it's clean and Amanda provides the BEST service and THANK YOU for your help
    November 14, 2022
    Google Public Storage Jason Sanchez
    Great service Amanda is amazing and keeps the property well maintained
    October 22, 2022
    Google Public Storage Andrea Avellino
    Safe, clean and easy to access.
    October 11, 2022
    Google Public Storage Dong Amy
    David was very helpful helping complete my rental.
    September 30, 2022
    Google Public Storage Matt Nicolls (Zero Cool)
    Excellent facility and service.
    September 23, 2022
    Google Public Storage Rachel Benitez
    September 21, 2022
    Google Public Storage Victor Delgadillo
    great service !!
    September 14, 2022
    Google Public Storage Ruben Rodriguez
    Amanda is the best ! Great service , Great Facility !
    September 13, 2022
    Google Public Storage Lizbeth Duenas
    August 24, 2022
    Google Public Storage Janet Jett
    August 18, 2022
    Google Public Storage Oscar Toledo
    Muy amable la senorita Amanda
    August 18, 2022
    Google Public Storage Brenda Toledo
    Cinco estrellas para la señorita Amanda
    August 14, 2022
    Google Public Storage Jays Sancheeks
    Great service provided to my brothers and I. Highly recommend 👍
    August 8, 2022
    Google Public Storage Alberto Meza
    Excellent Cudtometr Jose is Great person …!! Thanks
    July 21, 2022
    Google Public Storage Victor Delgadillo
    July 4, 2022
    Google Public Storage Elena Gomez
    July 2, 2022
    Google Public Storage James S
    June 29, 2022
    Google Public Storage Gus Hudson
    June 27, 2022
    Google Public Storage Chris Carbajal
    Just wanted to say thank you to Minerva. She was such an amazing help. She definitely went above and beyond!
    June 16, 2022
    Google Public Storage Alex Pinon
    Amanda is wonderful
    June 14, 2022
    Google Public Storage SoozJahan J
    It's just ok.
    June 7, 2022
    Google Public Storage Colin Weatherby
    Make sure to read your contract closely. They can raise their rates at any time and they will. I got a 40% increase within 4 months of signing my contract. Nobody ever answers the phone. Public Storage is a scam.
    June 6, 2022
    Google Public Storage Gabby Sanchez
    very nice location 👍🏽 Amanda is amazing , always helpful !
    June 5, 2022
    Google Public Storage Thomas Verdugo
    Public storage worker Jose was very professional and thorough, made the whole rental easy and fast thank you
    June 5, 2022
    Google Public Storage Sabina Ghimire
    Good job, Jose!
    June 5, 2022
    Google Public Storage Jimi Pollard
    Amanda and Jose are the best 👌 👍
    May 30, 2022
    Google Public Storage blake ramsey
    They will raise the rent 30% every year....long term storage bad
    May 26, 2022
    Google Public Storage Gonzalez Gutierrez
    Brenda from the front office was extremely helpful with resolving an issue. She went above and beyond to try to help in every way she could. A++ service. Thanks Brenda!
    May 7, 2022
    Google Public Storage Jerry Clark
    Awesome. , couldn't ask for better. Amanda is great!
    May 6, 2022
    Google Public Storage Salvador Gonzalez
    Excellent Customer Service... Highly recommended because of the girl at the front desk M.
    May 1, 2022
    Google Public Storage James Healy
    April 27, 2022
    Google Public Storage Mr Cater
    Thank you so much Amanda!!
    April 25, 2022
    Google Public Storage Maudi Ivette Negron
    March 30, 2022
    Google Public Storage Julianne Jigour
    Tony was extremely helpful and friendly!
    March 29, 2022
    Google Public Storage Melissa Ascencio
    March 29, 2022
    Google Public Storage A. Radpour
    Andrew was very helpful. All staff is awesome!
    March 29, 2022
    Google Public Storage Edward Gonzalez
    March 20, 2022
    Google Public Storage Sa'An Kubeyinje
    March 16, 2022
    Google Public Storage RAK402
    I have had a storage unit at the South Pasadena Public Storage for over 10 years now. I went today to check my unit and add some items-I had not been there for over a year, so I had a lot of questions. I was helped by a young lady named Leana, who was very patient with me and answered all of my questions-she provided me with first class assistance to me-I am very impressed!
    March 16, 2022
    Google Public Storage enrique ortega
    Great customers service from Leanna all the time. Nice to see her back here at this location!
    February 21, 2022
    Google Public Storage Afsaneh Asayesh
    February 21, 2022
    Google Public Storage Gerry Borts
    Too expensive. They just slammed me with a *20%* price increase.
    February 17, 2022
    Google Public Storage Sam Ezzeldin
    Wonderful experience! This public storage has got to be the best! I mean this Public Storage location, it is very clean also spacious, the staff extremely professional too! Amanda and David were very helpful! They went above and beyond to accommodate me🙏😎
    January 25, 2022
    Google Public Storage Adrian Provencio
    This place is really cool knowing the history of the building thanks to David. The employees are very helpful every time I come by. This location is the best I’ve been with by far.
    January 7, 2022
    Google Public Storage Antonio López
    excelente servicio
    December 23, 2021
    Google Public Storage Santiago Olaya
    I been a public storage user for 3 years and I love the service ❤️ Selvin is always super helpful. Location is clean and neat.
    December 12, 2021
    Google Public Storage Gabriela Arriaza
    This facility is amazing and very clean . The staff is always around when you need them for help . Hands down best customer service thank you Amanda for helping me . She is very professional and a true problem solver .
    December 1, 2021
    Google Public Storage Philip Farhad
    We have had our unit here for about a year and it's been great! It's been everything we've wanted it to be. The staff is always there and available to help. And Andrew calls and checks in to make sure everything is going well, which just adds to the wonderful customer service experience. It's a temp-controlled unit and we've never had an issue with the temperature, humidity, or anything. Highly recommend this location!
    November 29, 2021
    Google Public Storage Eliseo Trejo
    November 5, 2021
    Google Public Storage Jasmine Marie Escoto
    Diana was the most helpful person and nicest person thank you had a nice experience! ☺️
    November 3, 2021
    Google Public Storage William Bilsland III
    October 10, 2021
    Google Public Storage Brian Alvarez
    Selvin is wonderful to work with. He made the process extremely simple.
    September 24, 2021
    Google Public Storage Maxwell Cena
    Amanda was very helpful and catered to all our needs. She was very attentive and kind, glad we stopped by to get our unit here!
    September 13, 2021
    Google Public Storage Andrei Kutuzov
    Amanda was perfect specially!!!!she help me with all steps !!!!
    September 10, 2021
    Google Public Storage Wheelwork Garage
    July 16, 2021
    Google Public Storage Ashley Burton
    Easy check-in!
    July 16, 2021
    Google Public Storage Lunghi Zadheki
    AMANDA WAS AMAZING. VERY VERY NICE PERSON. GREAT ENERGY. NICE HAIR.
    July 10, 2021
    Google Public Storage Rafael Roman
    Muchas gracias Amanda y Leanna por su buen servicio al cliente y su paciencia lo recomiendo son mucha ayuda
    May 28, 2021
    Google Public Storage Carlos Luna
    May 28, 2021
    Google Public Storage Wasabassco
    Super friendly and helpful staff. Easy process. clean facility. Very happy.
    May 23, 2021
    Google Public Storage Richard Nichols
    Clean, secure facility, ideal location, friendly and helpful staff, contactless entry - download the app!
    May 12, 2021
    Google Public Storage Nicole Smith
    Amazing experience, was here for a little over a year and would definitely store my stuff here again!
    May 9, 2021
    Google Public Storage jenny siewert
    Amanda @ Public Storage in Pasadena was helpful, courteous and polite! She explained everything and showed me the unit before I completed paperwork. The facility was secure and clean.
    May 4, 2021
    Google Public Storage steven Guo
    Selvin & Leanna Helped me very much。
    May 3, 2021
    Google Public Storage Jude Albright
    Super customer service! Leslie and Lisa are so nice and very efficient. It was so easy and pleasant to go and set up our new storage facility. The facility is clean and well-maintained. I was there for 4 Years and never had an issue. Moving out was easy and the staff did everything they could to make it easier. I still recommend them!!
    May 1, 2021
    Google Public Storage Jerry Stud Clark
    Girls at front desk are always helpful and nice to me
    April 21, 2021
    Google Public Storage Fidel Zavala
    April 18, 2021
    Google Public Storage D a.e
    March 29, 2021
    Google Public Storage Alex
    Leanna the girl in the front desk was very nice and helpful, she was able to answer all my questions I had. Great job hope they hire more people like her. Would 100% recommend this place.
    March 23, 2021
    Google Public Storage Emma Joshi
    March 23, 2021
    Google Public Storage francisco j garcia
    Selvin was excellent. Highly recommend
    March 13, 2021
    Google Public Storage Yvonne Miyazaki
    Leanna and Amanda were both friendly, helpful, and quite knowledgeable!!🐱🐶
    March 8, 2021
    Google Public Storage mario roman
    February 22, 2021
    Google Public Storage Kytana Smith
    Staff very friendly. Facility is clean
    February 20, 2021
    Google Public Storage Zachary Chappell
    Amanda and Selvin were of great help when I had questions in regards to storage. Very clean facility ! 👍🏻
    February 20, 2021
    Google Public Storage Wlf Pack
    February 16, 2021
    Google Public Storage Kayla Bonnici
    Jeanine was SO helpful! She went above and beyond. Would highly recommend.
    February 8, 2021
    Google Public Storage Carmen Portilla (Jimenez)
    love this location, it clean and nice environment. Great customer service and i would definitely tell my family and friends!
    January 27, 2021
    Google Public Storage Crystal Noguera
    I recently became in need of a storage space and wasn’t sure how quickly I would be able to occupy one. The Public Storage website was amazing, I was able to “Hold” a unit at no cost and received a call minutes later. I spoke with Amanda and she was a delight! Gave me all the information I needed and was able to accommodate an “in person” check in for my unit. When I arrived, Amanda was as lovely and helpful as she had been over the phone. She walked me over to my storage space and I was able to walk in and check out the very spacious very clean unit. Leanna was super helpful and helped gather boxes and also made me aware of the promotion they had on the boxes. With the stress of having to obtain a storage space with such short notice, these wonderful ladies made it a breeze! I made the right choice coming here! If you are in need of a storage call Amanda and Leanna and I assure you, you will not be disappointed! Thank you ladies!
    January 26, 2021
    Google Public Storage Eddie Cabrera
    Great service, Jennifer was very helpful and knowledgeable. Nice, attentive customer service
    January 24, 2021
    Google Public Storage Matthew Nava
    It’s nice
    January 24, 2021
    Google Public Storage Caden Walker
    This is great service and a clean facility
    January 24, 2021
    Google Public Storage Emmanuel Muñoz fonseca
    Selvin good. Muy amable y buna atencion
    January 24, 2021
    Google Public Storage jerry
    Selvin was very helpful and the facility was clean and well maintained
    January 24, 2021
    Google Public Storage Justin Chairez
    At first I was hesitant to go to this Public Storage but I was astonished at the service! This facility proves that great customer service isn’t dead. I ask for specifically Selvin and Leanna because they’re so friendly and willing to help to the fullest.
    January 24, 2021
    Google Public Storage Eder Hernandez
    I was renting the storage ;) and the guy attended me. I think he's name is selvin he is a very nice person and I loved the place because it is super clean. I really recommend here..
    January 8, 2021
    Google Public Storage La Tanya Carr-Oyesile
    Greetings, People I received the most courtesy from Amanda at Public Storage her customer skills were great. I advise if you looking for Storage go on down to 511 S. Fair Oaks and ask for Amanda... thanks for the services you provided.
    December 17, 2020
    Google Public Storage raul arana
    Went to the public storage, both Leanna and Amanda were very helpful and friendly. Very professional.
    December 16, 2020
    Google Public Storage Mario Morales
    Great service at this location. Very friendly and knowledgeable.
    November 18, 2020
    Google Public Storage Kevin David H A
    Muy bien
    November 13, 2020
    Google Public Storage T.M. Baus
    November 12, 2020
    Google Public Storage Ngozika Ezeugwu
    Service was great! Amanda especially was very helpful and informative
    November 11, 2020
    Google Public Storage kyle hopkins
    Great service
    November 10, 2020
    Google Public Storage Beatriz Sandoval
    Cristela and Leanna great customer service!! I went in not knowing what I needed exactly but they did!! Very helpful!! Great experience they explained everything nicely and without attitude! Thank you! Highly recommend this storage place!
    November 10, 2020
    Google Public Storage Thomas Sureau
    Great place to rent a space. The staff is friendly and very helpful. Even after the initial disappointment finding out that I was not in fact Brad Pitt, they still greet me with a smile. I have units with this company in two different states, the staff here in Pasadena took care of everything smoothly. I'd give them 10 Stars if I could
    November 7, 2020
    Google Public Storage Laura Solomon
    Staff are super knowledgeable and helpful. I got real help figuring out how much space I need— much appreciated!
    October 22, 2020
    Google Public Storage Joey Bertrand
    First time using public storage not knowing anything. Amanda, Leanna, & Cristela were very helpful & took the time to help explain everything for me!! Service was great!
    October 21, 2020
    Google Public Storage Eva Moreno
    Walked in not knowing exactly what I was looking for. However, employees Cristela, Leanna, and Amanda were extremely helpful. Very kind, informative, and made my experience very pleasant! Strongly recommend this location.
    October 21, 2020
    Google Public Storage Oscar Torres
    Great atmosphere, especially the 3 ladies working there Leanna, Amanda, & Cristela. They are so nice & answered all of my questions. Great experience overall, they deserve raises.
    October 21, 2020
    Google Public Storage Lizbeth Sanchez
    The employees here make me feel so welcomed and appreciated. Specifically Cristela, Amanda, and Leanna. They're very nice young women &extremely hard working! They're the reason I continue my business with public storage. They definitely know how to take care of their customers.
    October 21, 2020
    Google Public Storage Kristi Jensen
    Very clean establishment, units are very clean as well as the building, bathrooms, parking lot and office area. The customer service was beyond amazing, and Leanna and Cristela are amazing! All of my answers were answered in a way I could understand, they went above and beyond to provide the best customer service I've ever recieved! If I could rate more I would!
    October 14, 2020
    Google Public Storage basel malih
    Amanda & Leanna has the best customer service they are always very helpful!
    October 14, 2020
    Google Public Storage Enrique ortega
    Great experience and customer service Leanna and Amanda made it super simple to find what I needed. Highly recommend to anyone
    October 5, 2020
    Google Public Storage Kevin Lewis
    September 23, 2020
    Google Public Storage Kelly Turner
    September 14, 2020
    Google Public Storage Oldvido Records
    Daisy was awesome, she showed me around and got me the best deal
    September 14, 2020
    Google Public Storage J I
    Awesome customer service!
    September 11, 2020
    Google Public Storage Jesus Landa
    Daisy and Minerva are the best!
    September 10, 2020
    Google Public Storage Elizabeth
    September 8, 2020
    Google Public Storage Dustin Roberts
    They're great!
    August 30, 2020
    Google Public Storage Gabriela Diaz
    Got helped by an employee “Amanda “ was very much helpful and respectful. loved how clean their work space is. Managers are very nice too strongly recommend. 👍🏽👍🏽👍🏽
    August 14, 2020
    Google Public Storage Michael Arnold
    Amanda has been an amazing help to me every time I go to my storage space. She always has a smile and a great personality. I look forward to my experience when I have to go to my storage space.
    July 30, 2020
    Google Public Storage Park Chicka
    Amanda your the best thank you so much
    July 28, 2020
    Google Public Storage Gary Epstein
    I got excellent service. Mike was entirely professional and friendly and made it very easy for me to rent a storage unit and get it all set up for use. User friendly is the right term to describe this and it is appreciated.
    July 15, 2020
    Google Public Storage Lauren Hrehovcik
    Amanda was super helpful and attentive. I hope she and other employees are paid an essential worker bump throughout ALL of the pandemic. They deserve it!
    July 14, 2020
    Google Public Storage Jazmine Jaurez
    I was helped by Amanda and she was AMAZING! She was very friendly and knowledgeable. She made the process go so smooth. I am EXTREMELY pleased with her customer service. Thank you!
    July 7, 2020
    Google Public Storage Mr. Foxale
    Great place
    July 3, 2020
    Google Public Storage Liad Gold
    TO ALL CURRENT AND FUTURE RENTERS: Your belongings aren’t safe at this facility! My unit was broken into, along with several others at this location. Management was aware and failed to notify its tenants or heighten security measures. Sent an email along with several calls to the District Manager to address it, and i get crickets in response. If you have a unit here, check on your things. If you purchased your lock through Public Storage, get a new one!! My lock was purchased through the office and was “picked clean” Shady as all hell over here!!
    June 30, 2020
    Google Public Storage Annie H
    Very clean storage facility with helpful staff. Thank you Alma and Amanda for providing excellent customer service!
    June 27, 2020
    Google Public Storage Adam Elder
    Customer service is nice
    June 5, 2020
    Google Public Storage Daniel Villarreal
    June 5, 2020
    Google Public Storage Valerie Villalobos
    The building is very clean Very nice Staff marisol was very helpful
    May 23, 2020
    Google Public Storage Melissa Ascencio
    Fast friendly customer service also very clean office thank you Alma.
    May 19, 2020
    Google Public Storage Kevin Jimenez
    Ask for Alma she was very helpful, friendly
    March 13, 2020
    Google Public Storage Liz Wolber
    Lisa is great!
    March 7, 2020
    Google Public Storage Erik Guzman
    Lisa was so awesome and professional, she explained everything perfect and helped us out the perfect storage room. Thank you Lisa !!
    March 6, 2020
    Google Public Storage Nicole Medina
    Lisa was so amazing!!! She made it such a fast and easy process to rent out a super clean unit. She was kind enough to wait for me to arrive and set it all up (it was 10 minutes until closing) and got us set up without any issues. So glad we came here out of all storage locations. Also this place is SPOTLESS!
    March 6, 2020
    Google Public Storage G55
    Lisa is awesome, she helped get everything set up super quickly.
    March 2, 2020
    Google Public Storage Ronald “RonTheTech” Montes
    The staff is very rude there there was an issue with the car Noah was knowing there in the office when I return the car yet they had my ID so I kept the key not knowing where to deposit the key anyways and when I got back I was reprimanded by 21 year old who then began to accuse me of robbing some of the storage units there with no proof horrible experience I do not recommend Public Storage
    February 29, 2020
    Google Public Storage Carlos Miranda
    Esta bien pero el servicio al cliente muy malo malo malo
    February 28, 2020
    Google Public Storage Michele Thorne
    Lisa and girls are the best thanks
    February 28, 2020
    Google Public Storage Brandi H.
    Spoke to Mia and Siena on the phone in which they encouraged me to come in to take a look at the various sized storage units. While I came to the conclusion that they both had great phone etiquette, their customer service when I stopped by was just as awesome. We reviewed various units and pricing. They were not pushy and also offered for me to take advantage of online reserving once I came to decision on which size would work for me (pricing options online give you great deals so it was nice they mentioned it). Their pleasant nature was the determine factor between the fair oaks location opposed to the arroyo parkway location. Keep up the great customer service ladies!
    February 28, 2020
    Google Public Storage Keith & Brandi Gibbs
    Sinea & Mia are very pleasant and have great customer service! Called in to inquire about storage units and availability and they went through the process of explaining online reserving and pre-registering through the email for quick service on the day of move in. Additionally, they reviewed what was available onsite for purchase to aid in moving (tarps, boxes, tape, etc...).
    February 27, 2020
    Google Public Storage Alieka Monet MarcosTownsend
    Lisa was great service I enjoyed working with her she was awesome sauce
    February 12, 2020
    Google Public Storage tony vasquez
    Great....!
    February 8, 2020
    Google Public Storage Becky Rich
    Lisa and Mia were incredible!! We rented a bigger space than we first thought we were going to based on their expertise!!
    February 8, 2020
    Google Public Storage Jonathan Rich
    Lisa and Mia were very patient and wonderful!!
    February 8, 2020
    Google Public Storage Erick Arroyo
    Lisa and Mia are super nice and professional thank you.
    January 28, 2020
    Google Public Storage Alejandeina Burgueño
    Gracias por el servicio
    January 28, 2020
    Google Public Storage Emma Touhey
    Great experience today! Vahe was so helpful and the process was so easy and quick! Everyone was really knowledgeable and friendly and it made my move way more pleasant.
    January 24, 2020
    Google Public Storage Adam Thomas
    Lisa was Awsome! Very helpful and attentive!
    January 21, 2020
    Google Public Storage Jasmine Betancourt
    Came here to rent a Storage Unit. Thanx Too Lisa And Staff I Got The Best Within My Budget And All My Belongings Fit Perfect!! Thank You Lisa And Team!! Keep Up The Good Work!!
    January 11, 2020
    Google Public Storage tiffane schultz
    Lisa was amazing with helping us today!! Thank you so much! SpaceNK pasedena
    January 10, 2020
    Google Public Storage Marta Rodriguez
    Lisa you are awesome! Always in a good mood. Im using this facility for a long time big part of this is b/c of you. Thanks!
    January 10, 2020
    Google Public Storage Eric berber
    Lisa and Mian were super helpful! No pressure to buy, friendly staff
    January 10, 2020
    Google Public Storage Jessie Nicely
    Lisa and Mia were great! Super easy process to get all sent renting. Highly recommend!
    January 7, 2020
    Google Public Storage sharron woods
    Lisa is super helpful thank you
    December 31, 2019
    Google Public Storage david uribe
    Lisa thank you for your help you are awesome
    December 31, 2019
    Google Public Storage Jose Gallardo
    Feliz año nuevo! Lisa muchas gracias por tu servicio eres súper amable
    December 31, 2019
    Google Public Storage R. FITI
    I was helping an Aunt move her stuff out of this storage facility and was very impressed with how tight a ship they are running there. The facility is spotless inside & out, including the bathrooms. The staff were very friendly and helpful. The security system is very well designed & anyone would feel perfectly safe while using the facility.
    December 30, 2019
    Google Public Storage Jesse Aragon
    Lisa Was very helpful kind courteous generous offered us water showed us location of the storage very helpful
    December 30, 2019
    Google Public Storage Adolph Gudino
    Great service
    December 30, 2019
    Google Public Storage Stela
    Thanks for the great service girls
    December 29, 2019
    Google Public Storage Gear Hoppa
    Vahe, Mia and Lisa were more than helpful! Highly recommended! Great staff! Happy with my choice!
    December 28, 2019
    Google Public Storage IAMERICWISELY
    Mia was the best!
    December 17, 2019
    Google Public Storage John Novak
    Lisa is extremely helpful, fast and easy check in.
    December 13, 2019
    Google Public Storage Martin Orduno
    They always do an outstanding job will recommend to all my friends
    December 5, 2019
    Google Public Storage Martin Gonzalez Villanueva
    Lisa y mía son súper amables
    November 30, 2019
    Google Public Storage Robert Hernandez
    Lisa was super nice and friendly thank you for your kindness
    November 28, 2019
    Google Public Storage Julian Alba
    Lisa gave me great service super friendly thank you
    November 26, 2019
    Google Public Storage Sepehr Ghazi Nezami
    Lisa was awesome, great service thanks!
    November 26, 2019
    Google Public Storage Damian Servellon
    Lisa was great! Thank you for helping h my mom
    November 26, 2019
    Google Public Storage Yamileth Servellon
    Lisa fue muy amiable y servicial gracias
    November 26, 2019
    Google Public Storage Michael Diaz
    Lisa, thank you for the service you gave me and my mom.
    November 25, 2019
    Google Public Storage eduardo lopez
    Lisa me dio excelente atención. Gracias
    November 20, 2019
    Google Public Storage Jose Hernandez
    Lisa gracias por tu servicio
    November 6, 2019
    Google Public Storage Domingo Oregon
    Muchas gracias lisa por tu ayuda. Fuiste muy amable
    November 2, 2019
    Google Public Storage Sophia Landeros
    Lisa and staff were super amazing, friendly and professional thanks
    November 2, 2019
    Google Public Storage Lupe Hogan
    Came in to get some information on my account. I am visiting from redwood, Lisa was absolutely amazing, super friendly and helpful. Thanks Lisa
    October 25, 2019
    Google Public Storage Isaac Gonzalez
    Lisa and Mia are super awesome thanks
    October 21, 2019
    Google Public Storage Jesus Gonzalez
    Very helpful staff
    October 17, 2019
    Google Public Storage Angel Navarro
    Lisa , mia y sinea se portaron super amiable graciaa por si ayuda
    October 10, 2019
    Google Public Storage Gloria Martinez
    No me gustó el lugar muy sucio afuera , el baño público está en el primer edificio muy sucio no ponen papel de baño y no lo recomiendo.
    October 10, 2019
    Google Public Storage Ashley Ying-Qiu Chen
    Enthusiastic staff, Shannon is the most helpful and professional throughout the process. Would recommend!
    October 5, 2019
    Google Public Storage Dinero Holland
    Lisa and Mia were very helpful thank u
    October 2, 2019
    Google Public Storage Letty Acosta
    Lisa provided great customer service & support . Highly recommend this location. Thank you Lisa!
    October 1, 2019
    Google Public Storage Jesus Aquije
    Lisa es super amable y profesional gracias por la ayuda
    October 1, 2019
    Google Public Storage Oksanna Romanov
    Service was FANTASTIC! Vahe & Lisa were super accommodating and really went out of the way to make my move a pleasant experience! Clean, nice, spacious storage rooms. Trust the experts!
    September 27, 2019
    Google Public Storage ZOSO900
    Been in this storage for many years. The team is super nice. Lots of space for the price.
    September 24, 2019
    Google Public Storage Abel Vallejo
    Lisa was awesome thank you!!
    September 21, 2019
    Google Public Storage Alex Riso
    Lisa is very nice and professional thank you for your help
    September 19, 2019
    Google Public Storage V.G. Bedico
    Lisa and Mia are super nice and very helpful. Thank you
    September 13, 2019
    Google Public Storage Joshua Vasquez
    Lisa was helpful and great! Thank you got everything.
    September 13, 2019
    Google Public Storage Ted JONES III
    Excellent facility, very polite courteous staff.
    September 13, 2019
    Google Public Storage Matthew Villa
    Lisa and mia are very nice and professional. Thank you
    September 8, 2019
    Google Public Storage John Gallegos
    August 26, 2019
    Google Public Storage Michael Lohmeier
    Sinea and Amanda 👍🏼👍🏼
    August 23, 2019
    Google Public Storage Leticia Gonzalez
    Jessica & Siena have exceptional customer service. They are very helpful and friendly. We recommend this Public Storage to you all. Give you all the information you need without asking.
    August 23, 2019
    Google Public Storage Brooke Benmar
    August 23, 2019
    Google Public Storage Niccolo Beltran
    Jessica and Sinea are amazing and such helpful staff. Took great care of me during every visit. Thank you!!!!
    August 23, 2019
    Google Public Storage Cristela Vargas
    Thank you to the ladies at Fair Oaks for the great service! Keep up the great work Jessica & Sinea
    August 7, 2019
    Google Public Storage Sel
    Lisa is an exceptional staff member. Thank you for always going above and beyond. You have a client for life!!
    August 3, 2019
    Google Public Storage Jorge Reyes
    Sinea & Jessica were amazing and very helpful and sinea made the rental very easy loved her customer service
    August 3, 2019
    Google Public Storage John J
    The staff is very helpful. The gate opens at 6AM. I think it should open earlier. They should provide auto shut off lights in the storage units.
    August 3, 2019
    Google Public Storage Kelvin New
    Jessica and Sinea helped me with all my storage questions. Thank you ladies
    July 27, 2019
    Google Public Storage Brad Davis
    Excellent all around experience. Fast, friendly, perfect!
    July 26, 2019
    Google Public Storage Marina Chilel
    Lisa me hice sentir muy atendida y sinea también gracias
    July 22, 2019
    Google Public Storage D Good
    July 19, 2019
    Google Public Storage Erick Pereira
    Lisa me dio súper servio, gracias por ser tan amable
    July 8, 2019
    Google Public Storage Ray Gonzalez
    Rude people work there
    July 5, 2019
    Google Public Storage drea
    This storage unit is easy and secure to use. Siena and Jessica we’re really helpful on how to use the unit as well as resources close by that we’re useful!
    June 22, 2019
    Google Public Storage Priscilla Charles
    Sinea was very helpful and gave very good service to her customer.
    June 21, 2019
    Google Public Storage Mike Dunham
    amazing customer service siena was very helpful
    June 21, 2019
    Google Public Storage E Romero
    Public Storage 511 is one of the cleanest storage places i have rented at. Sinea was very polite and helpful, best costumer service i have encountered. I would recommend this location to anyone looking for a storage to rent.
    June 21, 2019
    Google Public Storage Phong La
    Sinead was amazing and did a great job showing us the unit. Thanks alot she was the best
    June 1, 2019
    Google Public Storage Thomas Earnest
    Thank you for the service! Everything ia great!
    June 1, 2019
    Google Public Storage Danny Cousimano
    May 31, 2019
    Google Public Storage Lisa Miles
    The convenience to the storage access, and the assistance I got from Lisa Marie
    May 23, 2019
    Google Public Storage Federico Rossi
    At face value, self-storage is an easy business. In exchange for money, you provide customers with 1. A space to store their things, 2. A reasonably easy yay to get to that space, and 3. Some reassurance that other people can't get your stuff. The Public Storage at 511 S Fair Oaks is zero for three. *A space to store things* We booked a 10x10 air-conditioned space on the Public Storage website. $200 a month, first month for $120 - easy enough. On the day of, we show up and the manager explains that, as it turns out, there is no space for us - "the computer must be wrong". They do have a 10x11, but we'll have to pay $270/month. Or we could go elsewhere. After an hour of protests and many "calls to her manager", she agrees to let us move in for $200, but the first-month discount has vanished. *A reasonable way to get to your space - part 1* Day 2. As we are moving our things in, the only elevator breaks with us inside. The door opens on a random floor. We drag our things out and call the front desk - they can call maintenance, but they have no idea of when it will be repaired. We explain that we are stranded in the wrong floor with a 500-lb cart - could we perhaps use the service elevator? Nope, they tell us to drag our things up and down the stairs. After an hour of polite disbelief and many "calls to their manager", they agree to let us store our things in an empty locker on the floor, but they warn us that we will have to get them out "as soon as the elevator is repaired". Also, they charge us $20 for a lock. Update: the next day, I get a threatening call from Public Storage. The elevator has just been repaired, and I had better take the day off work and empty the unit before 6 p.m. or I will be charged for the full month. That afternoon, the elevator breaks again. *A reasonable way to get to your space - part 2* There are two ways to get to our unit - the elevator and the stairs, behind different electronic door locks. I ask the front desk twice whether our code will unlock both the doors, since the elevator is broken. Of course, they say (as they leave for the day). Shortly after, we find out that, indeed, our code does not open the door lock for the stairs. And the elevator is broken: we are locked out. The district manager won't pick up the phone. The corporate call center tells us they will get in touch with the district manager, who will get back to us "within 15 minutes". That was yesterday, and we haven't heard back yet - but maybe soon! Update: the front desk explains that they would never give us access to the door, because "it is a security risk". So (i) they lied to us on Day 2, and (ii) customers with units on the first floor can get to our unit, but we cannot. The district manager never returned our calls and voicemails. *Security so others won't steal your stuff* Maybe the fact that nobody can get into the building is not such a bad thing, after all. The $20 lock that Public Storage will happily sell you connects to a L-shaped plate held to the wall by two screws. The screw heads are exposed in the hallway, and there is no retaining bolt on the inside. So anyone is a screwdriver away from your things. Our unit, and several more units on our floor, have fingerprint dust around the lock area - it looks like theft is a very common occurrence. You meet interesting people in the parking lot around closing time. We met a couple whose unit had just been broken into - they told us that the Public Storage employees were unsurprised and did not care in the least. Another woman retold us how she had her units burglarized three times. The front desk person tells us that "theft happens everywhere" and that they could install a better plate if we really want - but they don't know when, and we'd have to leave them a key. Maybe not. In summary: If you like being bait-and-switched, getting locked out of your unit, and being two screws away from losing your stuff, then Public Storage is great! If not, do not make the mistake we did - go anywhere else but here.
    May 22, 2019
    Google Public Storage Vlad Mitchell
    Amazing customer service, very professional and helpful. The place is clean and easily accessible. I highly recommend this branch of Public Storage.
    May 9, 2019
    Google Public Storage Dell Varela
    Sinea was professional, knowledgeable , charming and through with the agreement we signed. Show property and space available. Customer satisfaction for this facility was fabulous. Thank you Sinea & Mia
    May 6, 2019
    Google Public Storage Jorge Zepeda
    Sinea and mia were great in helping me and my team sith getting set up. Great customer service.
    May 6, 2019
    Google Public Storage Eddie Guzman
    Today came across 2 very nice and helpful women, Sinea and Mia are amazing and there customer service was on point.. Very helpful with showing the property.
    May 3, 2019
    Google Public Storage Jillian Valdez
    Lisa helped us out yesterday getting started with our storage rental. She was very friendly and professional. The process was quick and easy. super glad we choose this location.
    April 15, 2019
    Google Public Storage Porntip Sankhavanija
    My first impression was good and I found this place is very convenient and the friendly women here Mia and sines were amazing. Especially the cleanliness and the hour and easy access. No complaints here. Thank you girls
    April 11, 2019
    Google Public Storage Natty Nat
    Came into make a payment and Lisa was amazing and super helpful! Thank you!!!
    April 11, 2019
    Google Public Storage Vincent Morales
    My unit was broken into this morning. I understand that I didn't have insurance on my unit so I'm out on whatever they took. What makes me not happy is the fact that I have been trying to get my lock repaired for the last 2 1/2 hours. I haven't been given a timeline of when that will happen. My lock is being held by 1 measly screw so I'm not comfortable leaving my stuff in there till it gets repaired. By the way yes, I've contacted the property manager, the district manager, corporate and customer service and I have been told nothing. I just want my lock fixed. Sorry for the rant but I hope this helps other people make an informed decision. Thank you By the way it seems like they have other units that have been broken into, if you have one here you might want to have a look.
    April 5, 2019
    Google Public Storage Claudia Jimenez
    I really enjoyed my visit sinea was really helpful and attentive to my needs great customer service I will for sure continue my services with this location.
    April 2, 2019
    Google Public Storage OLIVIA CASTRO
    Came in to fix an issue with my storage unit, Mia And Sinea helped me out they answered all of my questions and resolved my issues. I’ve had storage units else where and this is by far my fav One. Super friendly staff, Customer service goes a long way in a business & these girls are awesome!
    March 16, 2019
    Google Public Storage Morgan Kessler
    Lisa was so helpful and we were really happy with our space!
    March 15, 2019
    Google Public Storage Irma Clark
    Lisa and vahe were so super awesome! I needed a storage space ASAP and they made it super easy for me to get in and out. Deff recommend coming and working with them if you need an affordable storage space!!
    March 14, 2019
    Google Public Storage Arturo Lopez
    Thank you for everything!!
    March 14, 2019
    Google Public Storage pablo martinez
    Muchas gracias por el servicio lisa siempre es muy amable
    March 14, 2019
    Google Public Storage david rivera
    I Came into the office to make a payment and Mia & Lisa where very helpful :)
    February 15, 2019
    Google Public Storage Veronika Hernandez
    Lisa is awesome thank you for the great service !
    February 14, 2019
    Google Public Storage Gabriela Hernandez
    Lisa gave me great customer service. Thank you.
    January 29, 2019
    Google Public Storage 5star Denature
    Lisa was such great help and very nice as well.
    January 27, 2019
    Google Public Storage Juan Campos
    Great service by Jennifer, she was very helpful helping get my unit. Great place.
    January 26, 2019
    Google Public Storage Diane Lester
    Lisa at Public Storage in Pasadena at the Fair Oaks location is awesome! Her customer service is excellent. Her problem solving skills can't be taught. She really has the property management instincts to run a smooth office. Kudos to you for your help.
    January 23, 2019
    Google Public Storage janice Gaines
    Lisa & Sinea gave excellent service & exudes professionalism
    January 18, 2019
    Google Public Storage Chastity Redd
    Horrible . I had a unit with them for a year and a half and my stuff was stolen . When realizing it was stolen I immediately broke down to tears in front of my kids and everybody in the office . Since I moved in August which was my last payment the have sent me to collections for 800+ dollars and couldn’t do anything about my stolen possessions . It was all my kids things from bikes to ps4 and a tv . I can believe I spent 207 each month just for my stuff to be stolen and the treated me horribly. I know everyone there will get what they deserve
    January 18, 2019
    Google Public Storage Ismael Zambrano
    Lisa and sinea were all smiles when I walked in thank you their the service
    January 2, 2019
    Google Public Storage Alberto Ramirez
    Lisa gave me excellent service today thank you
    January 2, 2019
    Google Public Storage justme jr
    Lisa is always very helpful with great customer service!
    December 30, 2018
    Google Public Storage steve lopez
    Came here to pay a bill and was greeted by Sinea , great customer service!!
    December 30, 2018
    Google Public Storage Lior Shaked
    Came into to rent a unit, my first time renting. Sinea and Vahe were so amazing helped with all my questions and even got me into the unit that was easy to access and store. Thanks so much your guys are great. Will recommend to everyone.
    December 15, 2018
    Google Public Storage CAROLYN ELLIOTT
    Thank you to Lisa and Sinea. You were a great help.
    December 7, 2018
    Google Public Storage crystal lopez
    Came here to rent a Storage here, the store is very clean and nice.The lady’s Sinea and Lisa are amazing they were very helpful and understanding and made it easy to store without all the BS. Thanks, will be back again if needed.
    November 27, 2018
    Google Public Storage Tanya Jefferson
    November 15, 2018
    Google Public Storage Bernie Frank
    Fast and easy check in with Lorrie
    November 14, 2018
    Google Public Storage Casey “CaseysModernLife”
    Lisa was awesome. She made the experience fun and easy.
    November 6, 2018
    Google Public Storage Nick Hall
    Lisa was SO awesome. Place is clean, well run. Service is great!
    October 22, 2018
    Google Public Storage Veronica Santana
    This is the best place to place your storage all your and belongings . The girls are really helpful you their prices are good their personal are professional and really helpful, thanks for your help Mia And Jessica.
    October 17, 2018
    Google Public Storage Joana Cruz
    Lisa y Jessica son super amable. Gracias por el servicio.
    October 5, 2018
    Google Public Storage Sandra Hayes
    Lisa is very sweet ans helpful. Thank you for all your help and for caring so much
    October 3, 2018
    Google Public Storage Robineisha
    Shout out to Jessica for always giving great customer service. She the best!!!!
    September 27, 2018
    Google Public Storage Natalie Perez
    This has been the best public storage I’ve been to! I went in to make a payment the other day and was assisted immediately by Siena. They staff here are absolutely wonderful! And I’ve never had any problems since coming here to this location. I highly recommend this public storage.
    September 26, 2018
    Google Public Storage Monique Lopez
    We vacated today and the stay here was very pleasant and the women in the office are always so helpful. Thanks Sinea and Lisa for helping us with our questions and closing the unit. We will be back for sure if we ever need a place to store all our belongings. Recommending this place for sure.
    September 21, 2018
    Google Public Storage Marcos Sanchez
    Lisa y las muchachas son muy am able gracias Por el servicio
    September 14, 2018
    Google Public Storage Alejandra Sanchez
    I had the pleasure of getting helped by Lisa.. She is super nice and I’m very happy with the services.. :)
    September 6, 2018
    Google Public Storage Jack Ramirez
    Lisa provided awesome customer service. She explained the process and listen to our needs. The facility is clean and located near freeway for easy access. I feel that my belongings will be safe here. Thank you lisa
    August 16, 2018
    Google Public Storage Stephanie Perez
    I went in to do a payment and Sinea helped me . She was really helpful and friendly with a smile on her face . Thank you so much Public storage and employees !!
    August 16, 2018
    Google Public Storage gomezbanana
    This is by far my favorite location. The girls that work here are so nice and always more than willing to help me with anything I need. I’ve rented other storage units before and they don’t measure up at all. Lisa is my favorite! She’s so friendly and makes me feel so welcomed. The facility is clean and the office is super organized.
    August 3, 2018
    Google Public Storage D A
    Great searvice by Laurie
    July 20, 2018
    Google Public Storage Dennis Shin
    Lisa and Karina were so amazing today. I had a thousand things to juggle and they were so supportive. Even when I was far away in Brooklyn New York!! They run a tight professional ship. Love this place.
    July 3, 2018
    Google Public Storage Elsa Bartle
    Lisa, you are fabulous, you are funny, you always been good help by keeping my stuff in safe we love and get pregnant and I give you my dog.
    July 3, 2018
    Google Public Storage I’m a Billionaire
    Lisa is the best than all the rest. She is funny and a great since of humor. Q
    July 1, 2018
    Google Public Storage Abraham Vela
    Lisa is very nice and good
    June 26, 2018
    Google Public Storage Marilyn Howell
    Lisa & Beatriz were great promo Service thank you
    June 26, 2018
    Google Public Storage Ernie Salgado
    Lisa and Beatrice very intelligent very nice and courteous
    June 1, 2018
    Google Public Storage Booger Bae
    Came in to make a payment for my sister and Sinea and Lisa were very nice and friendly. Thanks for your help girls.
    May 31, 2018
    Google Public Storage David Essex
    I Really Enjoyed My Experience At 511 S Fair Oaks Avenue, Pasadena CA. Sinea was extremely clear & patient in explaining the renting process, that was very comforting because I had a ton of questions. I also enjoy the level of security that is offered at this facility. Lisa (manager) and Sinea always greeted me with smiles which felt like family being that my immediate family is on the other side of the country. All in all the entire process and experience was worth while and would definitely do it again given the chance with more than fair pricing and top notch security and friendly greeting I recommend all to give this location a try, they have a massive amount of storage spaces as well. Very thankful for the experience :-)
    May 29, 2018
    Google Public Storage Odeh Marvin
    Lisa muy buen atension
    May 25, 2018
    Google Public Storage Hillary Barton
    Great monthly rates, clean facilities, and very friendly staff. Sinea was lovely and helpful, and everything was set up very quickly. Highly recommend.
    May 22, 2018
    Google Public Storage Silent Talkie
    Sinea was beyond helpful and one of the friendliest and most knowledgeable team members I’ve ever dealt with at a local business. The storage facility is well maintained and seems very clean and taken care of. Would recommend this Public Storage over others I’ve been at for great customer service and well managed location.
    May 8, 2018
    Google Public Storage Neil Starrett
    Needing to rent a storage unit in a hurry, was really stressful. Sinea, made the process easy to understand, and added an excellent mix of thoroughness, humor, and patience. It was an unexpected, and pleasant experience, thanks to her.
    May 7, 2018
    Google Public Storage Amado Arana
    Great costumer service!
    May 5, 2018
    Google Public Storage Nathan Khachaturian
    went here today after the glendale location directed me here for a lower priced unit available, the 2 ladies were very helpful and nice. great service!
    May 5, 2018
    Google Public Storage Coach Doc
    Sinea and Lisa were extremely helpful, professional and made me feel at ease with my purchase of a storage unit. Highly recommend this place and if you get the chance to interact with these two ladies, do it!
    May 3, 2018
    Google Public Storage Derek McLenithan
    Lisa and Sinea are amazing! So helpful and accommodating. Would definitely recommend going here!
    May 3, 2018
    Google Public Storage 박민규
    James was really nice guy and wonderful
    April 25, 2018
    Google Public Storage Courtney Bluestone
    Super clean, secure facility. I was lucky enough to be helped by the lovely Sinea, she was extremely helpful and took her time showing me different units to accommodate my needs, while also giving me the best promo deal being offered at the moment. She was delightful and knowledgeable and I was able to rent a great unit with tons of light. I’ve rented from other locations and no one has taken their time to explain the contract with me as thouroughly as she did... I appreciate it!
    April 22, 2018
    Google Public Storage Ruben Herrera
    April 11, 2018
    Google Public Storage Jessica Chang
    Lisa is amazing! Got me set up and ready to go in under 15 minutes. The process was a quick, efficient, and pleasant experience. I feel great about choosing to rent here. Thanks, Lisa. :)
    April 6, 2018
    Google Public Storage Rick Sanchez
    Lisa was very helpful.
    March 26, 2018
    Google Public Storage Jeffrey M. Taylor
    I've been a loyal and satisfied customer at this particluar PS location. Why? Not only do they keep the buildings clean, lit and rodent-free (as well as cool - important for artwork, etc...), but they're honest, hard-working staff really cares about their standards! Starting with Tony Barja, who handles the oversite mgmt., James, Lisa (the property mgr.) and Erica - they're all very dedicated and working to get ever better each day. The location is phenomenal! The staff is exceptional. If you're looking for a safe, well-kept facility where you don't ever have to be concerned about the security of your belongings, this is the place to be!!
    March 23, 2018
    Google Public Storage joe G
    Lisa gives outstanding service, i have been renting over a year. I plan to not leave thanks again
    March 13, 2018
    Google Public Storage Carlos Mendez
    love the service!!
    March 13, 2018
    Google Public Storage T Lorenxo M C
    Poor location leadership!!! Corporate leadership is worse!!!
    February 28, 2018
    Google Public Storage Flab2Fab Flynns
    If you are looking for storage this is the place to go! Ask for Lisa!!!! From the moment I walked in she greeted me with a warm smile. She explained everything in detail, took down the items I would be storing, and recommended sizes that would work for me. Then she showed me the units they had available. I had a million questions and she was so helpful and answered all my questions. She also gave me several tips to tell my movers. I know my stuff is in good hands. I'm sure there are other places that could have meet my storage needs but Lisa's professionalism is what made this stressful time a little less stressful and is why I ended up choosing them.
    February 23, 2018
    Google Public Storage Tawana Leonard
    February 19, 2018
    Google Public Storage The OT Strategist TV
    James was awesome! He provided awesome customer service. Would definitely recommend to all my friends and family.
    February 13, 2018
    Google Public Storage Alejandro Huerta
    lisa is the best of the best. eres lo maximo
    February 13, 2018
    Google Public Storage john bush
    Great service from the team thank you lisa
    January 23, 2018
    Google Public Storage Joshua Miyazaki
    January 9, 2018
    Google Public Storage Tamara Swanson
    Lisa and team has been wonderful since day one. Thank you for all your help
    January 9, 2018
    Google Public Storage Julian Alba
    Lisa was extremely nice thank you for your help
    December 20, 2017
    Google Public Storage Annie Morgan Williamson
    Ashleys service was superior had a great rental process thanks so much
    December 5, 2017
    Google Public Storage Rodney Bough
    Lisa was very professional, friendly, knowledgeable, and if that weren't enough.... Cute
    December 5, 2017
    Google Public Storage Shaun Tate
    Pattie and Lisa were great helping me get a space thank you
    December 2, 2017
    Google Public Storage J GARCIA
    Patty and Lisa was very helpful with answering all my questions especially for a first time renter like me. Thank you very much ladies!
    November 30, 2017
    Google Public Storage Ricelia Layus
    Ashley and Lisa were awesome! Very helpful. Would highly recommend. :)
    November 30, 2017
    Google Public Storage Mercedes Canela
    Renting with Ashley she was friendly and professional she made my move easy and in under 30 minutes I was out of the office. Highly recommend this public storage 👍
    November 30, 2017
    Google Public Storage Sandra Galeano
    Went in to make a payment for our family unit and I was attended by Lisa. She was very friendly and so helpful. The experience was quick and painless. She was delightful!
    November 26, 2017
    Google Public Storage Eddie spaghetti
    November 16, 2017
    Google Public Storage Cornelio Bueno
    Lisa gives great service
    November 15, 2017
    Google Public Storage Bethany Toews
    Lisa is great! Super helpful!!!
    November 15, 2017
    Google Public Storage Pablo Martinez
    Lisa eslamejor
    November 12, 2017
    Google Public Storage Trace Fryer
    Justin was very helpful and Lisa also made me feel welcome; love the vintage sign on the building
    November 5, 2017
    Google Public Storage M T
    We rented a unit today and had no prior experience renting. Érica helped us decide what unit to get and took time to walk us through the entire contract which was impressive to me because not many people can do that. The experience was very pleasant.
    October 31, 2017
    Google Public Storage Jay Prince
    I went in there to make a payment for my unit and i was helped by Lisa. Wow I have to say she was incredible, she was quick helpful and really pleasant. It was a day changer for me she made me smile on a traffic filled day, thank you Lisa....
    October 10, 2017
    Google Public Storage Montana Frum
    Lisa was incredible!!! She made it so easy and convenient to get all our stuff organized and packed away. Made my day 10x easier. Our non-profit loves her.
    September 30, 2017
    Google Public Storage Patrick Morse
    Ashley and Lisa made the entire process, from moving in, to moving out an easy, stress free experience. Storing personal matters and that transitional period can be unpleasant enough- but Ashley and Lisa made it a relaxed and a pleasure!
    September 29, 2017
    Google Public Storage Sonya Muniz
    Super clean and friendly service! Lisa was great to work with and was able to customize our needs for the proper storage space. Thank you, Lisa!
    September 28, 2017
    Google Public Storage Martin Ley
    Lisa es super amable gracias por tu servicio
    September 16, 2017
    Google Public Storage Jose Garcia
    Leslie and Ashley are awesome rental process was simply and fast the place is clean and exactly what I need
    September 4, 2017
    Google Public Storage John Chicas
    Good service at this location. Very helpful! Leslie and Ashley answered all my questions and showed excellent customer service.
    August 1, 2017
    Google Public Storage Brianna Gomez
    Leslie and pattie were very sweet. They were very detailed in explaing to me my questions & concerns.
    August 1, 2017
    Google Public Storage Double Up
    Thank you for great service, lisa, leslie and ashley are so nice thanks
    August 1, 2017
    Google Public Storage simply. hannah
    Lisa was so helpful and attentive when we were renting our storage space. She was the biggest reason why we chose that location. She's awesome!
    July 29, 2017
    Google Public Storage Keegan Dunn
    Love this place! I'm a student who was moving her stuff into a unit just for the summer and Lisa and Ashley were a huge help when I lost my key to unit, and they made my move and everything so easy and were very helpful whenever I asked questions. Definitely recommend this place to store your stuff !!!
    July 25, 2017
    Google Public Storage f buenavista
    Ashley Lisa and Leslie were amazing with helping me get my storage space they found me the perfect space for my 2 bedroom home and had all the things I needed to move my furniture I recommend this location to anyone looking to rent a storage
    July 17, 2017
    Google Public Storage Genesis Zamora
    Me and my boyfriend recently rented a unit at this location and the girls were super cool and very helpful! Definitely recommend this location for all your storage needs!
    July 3, 2017
    Google Public Storage Mason Stoneking
    Super nice people. Daniel and Lisa were very helpful and provided excellent customer service. Great prices also.
    June 10, 2017
    Google Public Storage Tim Bensman
    Great service from Leslie and Stephanie
    June 6, 2017
    Google Public Storage Dylan Littlefield
    The service here was top notch. The first storage locker I looked at wasn't going to work, and Leslie and Ashley worked with me to get the space I needed, and to find it at the best price at this location. The level of service went above and beyond d to make sure I had what i needed! This is the best public storage I've been to in years.
    June 2, 2017
    Google Public Storage Silent Memories
    Lisa & Leslie were very helpful from explaining the initial forms and getting the storage unit. People looking for storage should give them a call or stop by the facility. Ok...I was going to give them a bad review about the elevator not working but the problem was the city power was out for a two block area.
    June 1, 2017
    Google Public Storage Fabricio Vinueza
    Muchas gracias por el servicio lisa y lesie soy muy amables
    May 30, 2017
    Google Public Storage Martin Villa Ramos
    Leslie was awesome. Very professional and friendly
    May 27, 2017
    Google Public Storage Chanon Nick Sermchief
    Great team (Lisa, Leslie, & Patty!)! So helpful and great service! My units were clean and the proper size as advised by the team. Thanks!
    May 25, 2017
    Google Public Storage Alix Sklarew
    May 24, 2017
    Google Public Storage Jenirose Penfield
    Very nice and helpful staff :)
    May 20, 2017
    Google Public Storage Haydee Rivas
    Las chicas lisa h ashley me dan super servicio son muy amables
    May 12, 2017
    Google Public Storage David Caro
    Ashley & Jessica were Awesome! I'll recommend this location to all my real estae clients and family . Thank you.
    May 10, 2017
    Google Public Storage victor games dab
    Great service would recommend to come to this location if anyone needed service Lisa great customer service skills
    April 20, 2017
    Google Public Storage Richard Priest II
    Clean storage facility, restroom for customers moving in, and attentive staff. Lisa was extremely helpful when I moved in and the service has been great.
    April 14, 2017
    Google Public Storage Camille Mathieu
    Simple, straightforward, and reasonably priced. Lisa was especially helpful and answered all of my questions.
    March 26, 2017
    Google Public Storage GARRETT B BURT
    Very prompt and Professional Service property manager Jessica is very helpful she's very courteous and knowledgeable about her job I would recommend public storage1
    March 25, 2017
    Google Public Storage Janelle Harvey
    Lisa and Ashley are the best! They are so friendly and professional!
    March 25, 2017
    Google Public Storage Cindy Salazar
    I loved how Lisa the manager was so helpful and friendly. She gave me a perfect size storage and explained everything clearly. She was so sweet with my son also. I just loved her.
    March 25, 2017
    Google Public Storage Cynthia Hill
    Lisa and Ashley are great thank you for your service
    March 24, 2017
    Google Public Storage Norma Jean Scott
    Fantastic customer service from Lisa.
    March 18, 2017
    Google Public Storage Jordan Aiken
    Awesome staff! Very helpful and friendly!
    March 13, 2017
    Google Public Storage Nancelia Prince
    Ashley at the front desk was so nice and personable. She showed me all of my options with a smile. Great service.
    March 11, 2017
    Google Public Storage arden ash
    I've been a faithful resident here since before it was Public Storage. As anywhere, issues come up, they are frustrating and need resolution. I have to say that these guys have helped out in every way possible. Lisa, James and Ashley are excellent with questions.
    March 7, 2017
    Google Public Storage Skye Prey
    Lisa was awesome! Super helpful !
    March 3, 2017
    Google Public Storage Brenton
    Super friendly! Lisa has been very helpful. Would definitely use this storage location again if I wasn't moving.
    February 8, 2017
    Google Public Storage Sandey Lock
    Lisa is amazing!! She really knows her job and helps you as fast as she can. Great personality!! Thank You!!
    February 7, 2017
    Google Public Storage Lupita Tiscareno
    Patty and Lisa were great made the process so easy and comfortable for our move! Thanks girls
    January 27, 2017
    Google Public Storage Moises Tolen
    Lisa very happy I met you here your help was great. The way you explained everything to me helped me decide to rent today instead of waiting till next week. To bad I have to rent at another location since your location did not have. The size I need thank you
    January 27, 2017
    Google Public Storage Michael Jonasen
    January 23, 2017
    Google Public Storage Wouyoung Lee
    It was a good experience. I just needed a temporary space to store some stuff. Ben was super helpful and offered us an awesome deal with the promotion of the day.
    January 21, 2017
    Google Public Storage Maxwell Beehner
    Ben is the man. He literally ran back to the front desk to get the key. Super friendly, would move again with public storage. Thanks
    January 21, 2017
    Google Public Storage Nicholas Williams
    Lisa is awesome! Helped us get all set up!!
    January 18, 2017
    Google Public Storage Donald Turner
    Lisa is lovely.
    January 17, 2017
    Google Public Storage ming Long
    James is great! He helped me a lot. Thank you!
    January 6, 2017
    Google Public Storage jean meyer
    Alley was very helpful and congenial!
    December 6, 2016
    Google Public Storage Sev King
    Great customer service! Lisa and Daniel and prompt and professional, quick to solve an issue I had and got me on my way! Thank you!
    December 3, 2016
    Google Public Storage Lan Yu
    Daniel is a great guy that help you with your storage needs.
    December 2, 2016
    Google Public Storage Tkmas 05
    Very safe place, girls are very nice lisa and ashley are very helpful
    November 30, 2016
    Google Public Storage Whisper Washington
    Lisa was really nice and helpful, everything went fast,they are very caring and want to make everything smooth. I would recommend this place to anyone.
    November 29, 2016
    Google Public Storage Omar Higgs
    Awesome location. Excellent service and info. Good prices too. Daniel was great and knows how to work with customers very well. Lisa was a pleasure and I'd definitely recommend them. Cheers.
    November 29, 2016
    Google Public Storage CkaptainBeast99
    Lisa was so nice i love her😁
    October 12, 2016
    Google Public Storage Elizabeth Colmenares
    Great customer service. Lisa was very helpful.
    September 30, 2016
    Google Public Storage Daisy Corona
    September 25, 2016
    Google Public Storage Logan Turner
    Nice, storage facility. VERY friendly staff. Beware the prices though, you are required to purchase insurance through their provider when renting a unit. This is minimally another $11/month on top of the unit price. Usually it will be more.
    September 23, 2016
    Google Public Storage Maria McCarthy
    Muy buen servicio Ashley y Lisa son muy amable gracias
    September 23, 2016
    Google Public Storage Francis Dimacali
    Quick and easy, thanks Ashley!
    September 22, 2016
    Google Public Storage LUPITA carranza
    Really good service lisa helped me sooo much THANKS
    September 22, 2016
    Google Public Storage Michael J Mroz
    Safe, secure, climate controlled building with great people and excellent customer service. Sign up while they have a promotion and you're money will go even further. Awesome location that represents the company well!
    August 31, 2016
    Google Public Storage Gregorio Pacheco
    Great customer service!!!!!!!!!!! really helpful and always with a smile. I highly recommend this location.
    August 25, 2016
    Google Public Storage Lauren Benge
    Made a reservation online. I went in to see the unit. Beatriz was amazing!! She took her time and walked me through everything! I couldn't have asked for a better experience.
    August 16, 2016
    Google Public Storage Zachary Fay
    Lisa and Beatriz are fun and amazing!
    August 4, 2016
    Google Public Storage Caitlin Johnstone
    Lisa was great
    August 2, 2016
    Google Public Storage Alex Buenviaje
    Lisa did a great job education me on all the information that I needed. Great customer service would recommend to anyone looking for a place to store their belongings!
    July 31, 2016
    Google Public Storage Regina Morales
    Lisa, Ashley and Beatrice were so professional and friendly!! I would use your facility again!
    July 30, 2016
    Google Public Storage alex coll
    The girls here are absolutely awesome, great service, lisa, Ashley and beatriz thank you
    July 26, 2016
    Google Public Storage Carlos Matias
    La verdad me atendieron super bien. .. en especial Beatriz... muy amable..
    July 2, 2016
    Google Public Storage Dean Currie
    Lisal and Ashley were unfailingly professional, helpful, and upbeat. The whole site is exceptionally well run. i invested in Public Storage Stock after my experience. Dean Currie
    June 29, 2016
    Google Public Storage alex Mata
    Lisa was a lot of help thanks
    June 3, 2016
    Google Public Storage Kortney Ballard
    Place is very clean girls are very easy to deal with and Lisa and ashley are super friendly.
    June 2, 2016
    Google Public Storage Clifford Jones
    Ben and lisa were awesome gave me great service thank you
    May 20, 2016
    Google Public Storage John Rosenfield
    Lisa Ashley Beatrice are the Bomb
    May 8, 2016
    Google Public Storage Jesse Perez Aguayo
    I can in to make a payment, for a friend these 2 ladies in the office were all smiles and ready help. Lisa and Ashley thank you for helping me, if i ever need storage i will for sure come to this location. Thank you
    May 8, 2016
    Google Public Storage sandra perez
    Thank you . For the great service these girls are so awesome total. experts lisa and ashley you gals are super. Thanks again
    May 8, 2016
    Google Public Storage Georgina G
    Ashley was very friendly!
    May 7, 2016
    Google Public Storage Justin Zhang
    Lisa and Ashley,is so nice
    May 7, 2016
    Google Public Storage ZQ L
    Lisa and Ashley are awesome
    April 30, 2016
    Google Public Storage Caila Bueno
    April 30, 2016
    Google Public Storage Thedora Jodrey
    Lisa, Ben and Ashley gave great service highly recommend it here, these are true storage experts, very nice, great customer service and best of all very friendly. Thank you for your help.
    April 12, 2016
    Google Public Storage Russ Martens
    Lisa showed me the unit and was tremendous exemplifying excellent customer service in a major corporation (which is not an easy feat).
    April 2, 2016
    Google Public Storage Ebony Vaughns
    Awesome place to store your stuff , Lisa showed me all the storage rooms I wanted to see , she was honest & very respectful , she got me the best deal for my dollar. Happy customer! Thanks Lisa !
    March 29, 2016
    Google Public Storage christina villa
    Aaron was so amazing and helpful with me and my sister today and on top of that we were late but he was patient none the less and made sure i had everything for my moving needs! Thanks Aaron!
    March 11, 2016
    Google Public Storage Greg Wheat
    Awesome service lisa was great
    March 9, 2016
    Google Public Storage Al Garcia
    Lisa , tony, and Juan a provide excellent service!
    March 7, 2016
    Google Public Storage c
    This company is a disgrace!!
    March 7, 2016
    Google Public Storage Yehoshuah Israel (‫בני הקדמונים Psylent‬‎)
    Very good service at this public storage by Juana. Very courteous and helpful. Assisted me with answering any concern I had.
    March 2, 2016
    Google Public Storage Shawn Benn
    I came at the last minute to get a storage unit and in a panic , and the salesperson Lisa helped me pick the right size I needed at am affordable cost. She made everything quick efficient and easy for me. Great job Lisa. Public Storage is clean and with the added security I feel my belongings will be in a safe place. Thanks. .. highly recommend
    February 25, 2016
    Google Public Storage Katrina Samson
    Carlos and Ricky were so helpful and awesome. I was in a rush and Carlos quickly ran through everything and was so caring about my needs. They were quick efficient and friendly. Thanks again guys!
    February 15, 2016
    Google Public Storage Luz Padilla
    James was very helpful and professional.
    February 10, 2016
    Google Public Storage Elliez Medina
    Ana had an up beat attitude and was very knowledgeable with storage information.. She handled every question we threw at her professionally and efficiently.
    February 10, 2016
    Google Public Storage Kibrom Tekeste
    Lisa was great and with a lots if energy
    February 9, 2016
    Google Public Storage Greg Whipple
    Ana was fantastico! And Lisa tambien!!
    February 8, 2016
    Google Public Storage Paula Tsoi-A-Sue
    Tony who helped me today was very friendly and got me in and out fast.
    February 5, 2016
    Google Public Storage Sara Fairchild
    Great service from James, thank you!
    February 3, 2016
    Google Public Storage Mary Earl
    Jonathan and Ana are the best here .. Very nice and kind .. Both helped me with my transfer unit. Lovely ppl
    February 1, 2016
    Google Public Storage Kay Ort
    Beatrice was so wonderful. She kindly helped me find the appropriate storage, then she also built a cardboard wardrobe I purchased. Glad I decided on this location.
    January 30, 2016
    Google Public Storage Alma Duran
    Thank you James and Carlos. quick and easy..good pieces. .
    January 29, 2016
    Google Public Storage qian Niki
    Thank you for your help, James!
    January 28, 2016
    Google Public Storage Ryan Boring
    It was clean and easy access to our room with the elevator. Lisa was awesome with making sure we had the right size unit and could fit everything in. Lisa also had us laughing and made it a very enjoyable time.
    January 21, 2016
    Google Public Storage Eucario Zuniga
    lisa y Ana son muy amables. gracias por su servicio
    January 21, 2016
    Google Public Storage Alejandro Huerta
    Lisa and Ana are the best, always nice and friendly... thank you
    January 21, 2016
    Google Public Storage Humberto Pinedo
    Chicas lindas Lisa y Ana son muy amables gracias
    January 21, 2016
    Google Public Storage Aaron Contreras
    Thank you Lisa and ana for your service and help. You have great customer service. And always have great smiles on your face.
    January 19, 2016
    Google Public Storage Blkkween Terri
    I love this location. Everything is easy to access and the management is great. Thanks Lisa.
    January 15, 2016
    Google Public Storage raffaele perri
    I tried reaching out to the regional manager tony because of a mistake on the company's part. They will tell you on the phone whatever you want to hear to get you to make a reservation. 2 seconds after signing everything, it turns out the unit wasn't climate controlled like I was told on the phone and at the unit. I asked them to cancel everything and just refund me but they said they couldn't. They have to get the regional manager to do it(tony). I was polite, I didn't flip out. I called tony and left a nice message. It's been 5 days and still I didn't hear anything. I figured they would call there manager and have this taken care of but it seemed they didn't want to. It's really not worth my time to keep calling and complaining so I'm just going to ride out until the end of the month and cancel this unit and go else where. I'm very disappointed with this place. Go elsewhere.
    December 17, 2015
    Google Public Storage loop “Soysauce” boop
    Great service ! Thanks james for the help :)
    December 10, 2015
    Google Public Storage G LM
    The guys in the office were great. They took their time to show me the units; explained what would be best for my situation. Carlos and Raffi were the main reason I chose this location as there were others in the vicinity
    December 6, 2015
    Google Public Storage Albert Soto
    James was very helful, explained everything and made everything easier
    November 24, 2015
    Google Public Storage Bala Ramamurthy
    Great service from James
    November 12, 2015
    Google Public Storage Eva Wang
    Raffi was great. Booking process was easy and unit was clean and in good condition. Also gave great suggestions with items that help with the move.
    November 10, 2015
    Google Public Storage sandrastar2b
    Mario, Raffi and Carlos were friendly and attentive and did not let me wait excessively. Clean and no questionable riff raff outside. Stuff feels safe.
    November 9, 2015
    Google Public Storage A Winkowski
    Raffi was amazing! I had outstanding customer service, well above and beyond anything I was expecting.
    November 6, 2015
    Google Public Storage Julio Balvaneda
    James provided great customer service
    October 9, 2015
    Google Public Storage Kathleen Henry
    This is a very welcoming place. Mario is such a nice, helpful gentleman. Moving is so stressful and he just is a calming influence. I am liking my experience very much! Thanks Mario! Katy
    September 30, 2015
    Google Public Storage Chenee Smith
    Excellent!! Service by Brian, Raffi and Mario
    September 14, 2015
    Google Public Storage Kathryn Garnett-Thompson
    Raffi assisted me today'...made it so easy by anticipating my need and solved all problems in my head. I will no longer be dealing w clutter. Im extremely happy.
    September 14, 2015
    Google Public Storage Staci
    Raffi is the most helpful person I've met! He's very patient and understanding. Helped me find the perfect unit for my job!
    September 5, 2015
    Google Public Storage Jacqueline Lemons
    I really like all of the young men that work Public Storage. Mario, Raffi, and Brian are very helpful guys. Mario always help me with the roller carts, and I really appreciate his help because I am new at this storage thing. Raffi helped me today understand how my payments will be. Brian was very kind in helping me with the push cart a couple of weeks ago. All three of these guys are really cool. Thanks, Jacqueline Lemons
    August 18, 2015
    Google Public Storage Susan Toney
    Raffi, at closing time on the 10th, their busiest day, I was frazzled. The customer support Raffi gave me, to help me organize and buy what I needed and get back to my movers was incredible! Thank You Again, Susan
    August 13, 2015
    Google Public Storage Ann ozuzun
    First time at this property, I was pleased with the service Raffi gave at this location, Mario was also helpful . They gave the best service. Raffi also got me all the merchandise that I needed . Great people and very helpful and honest.
    August 5, 2015
    Google Public Storage Peter Le
    A+++ Customer Service from Brian!!!
    August 2, 2015
    Google Public Storage Chili Mango
    Brian was excellent. So friendly and warm. He was a great in finding me the correct size of the storage.
    July 17, 2015
    Google Public Storage Lee Lee
    Mario helped me with box options. Awesome customer service and great management!
    July 15, 2015
    Google Public Storage Doris Garrett
    Mario and Raffi are great they were really a big help perfect gentleman. They both have great sense of humors as well. This is the place to come when you need store your extra things.
    June 30, 2015
    Google Public Storage jiayin Li
    Mario at this location is the best manager. Raffi has been helping me for about 2 years , I came back for him, he had given me a outstanding service. Also another employee name Jonathan helped me with side questions.
    June 24, 2015
    Google Public Storage Robert Cobarrubias
    Went in to inquire about a unit and Jonathan was very helpful and informative. Great customer service here!
    June 23, 2015
    Google Public Storage Sarah Rosenberg
    Raffi was a great help! Super easy to move in and out. Secure units, dollies available for use, big elevators. Definitely would use them again!
    May 29, 2015
    Google Public Storage Michael James
    Needed storage for short term as I was undecided whether to move out of state or find somewhere in LA/Pas. After I explained this to the sales guy he said that if I paid for a month I could get a pro-rated amount back for the time I did not use provided I have enough notice. Paid for a month ($279) was there for under two weeks they said I get $6 back. I'm not a math genius or anything but it did not add up. BAD experience, pushy sales team would never use them again. Wasted money... I told them to keep their 6 bucks and walked out.
    May 28, 2015
    Google Public Storage Thormas Taccada
    This storage is so nice. Location, Spaces, Room also are nice. Staff especially are good persons.
    May 19, 2015
    Google Public Storage Fridgeir Helgason
    I got a great 10 x 14 space there. Raffi who assisted me to get the space was extremely helpful and pointed out that i could save 50 % on my space since they are having a memorial day special this week.
    April 8, 2015
    Google Public Storage Lenny “Step” Bunn
    I've been with this Public Storage since 2011, and it has been a very positive experience. Mario and Raffi are always friendly helpful and professional. I highly recommend this Public Storage!!
    March 23, 2015
    Google Public Storage Peter Tipton
    Mario was very prompt and helpful. Definitely a good property manager
    March 7, 2015
    Google Public Storage Vincent Tam
    Raffi and Mario are great. Problem making payment but resolved quickly. Customer service excellent.
    March 3, 2015
    Google Public Storage Raul Nuno
    Great service
    February 20, 2015
    Google Public Storage Dan Lacey
    Fantastic service at this location. Raffi and Mario were extremely helpful and accommodating. Both seemed to know almost every customer that came through the door by name while I was filling out my paperwork. I would highly recommend this location for your storage needs.
    February 12, 2015
    Google Public Storage George Stephenson
    I recently just moved and Raffi was very helpful,have never seen a better service given from anyone that I got from him,I recommend this employee ,he did not try to trick me like other employees,was honest and straight to the point,amazing service.
    February 10, 2015
    Google Public Storage signofjonah34
    I've never had a better time renting a space , Raffi made it easy and very helpful. Mario has a great customer service skills.
    February 9, 2015
    Google Public Storage Martha Pineda
    I think they are fantastic Dulce and Rpbert
    February 2, 2015
    Google Public Storage Coda Highland
    Easy move in, nice unit
    January 27, 2015
    Google Public Storage Angie Hockenhull
    Hi everyone who maybe looking for storage well this is the place! Its clean and the staff is friendly your going to love robert the property manager call him up for a quote.
    January 15, 2015
    Google Public Storage Chagui Nica
    robert ...bueno fue una atencion muy amable ,buena explicacion hacerca de las promociones y precios de las unidades ...como tambien sus reglas..ok.good atencion..thanks
    December 26, 2014
    Google Public Storage Carlos Aguilar
    Good service!!!
    December 9, 2014
    Google Public Storage K
    Robert&Raffy understand the importance of good customer service and efficiency.good job fellas.
    November 21, 2014
    Google Public Storage Trillium Smith -he-him
    Robert was kind, cordial, and quick. Wonderful business with great service!
    November 11, 2014
    Google Public Storage La bella Chivista
    Daisy no atendio muy bien muy amable en todo momento reconendamos este lugar
    October 14, 2014
    Google Public Storage John Casani
    Very friendly, helpful staff. Robert is extremely knowledgeable and Daisy was especially helpful.
    October 3, 2014
    Google Public Storage Luz Martinez
    Robert and Daisy were very friendly and very helpful. Great customer service. 😄
    October 3, 2014
    Google Public Storage Brilliant minds Production academy “BMPA”
    Robert was awesome he took real care in helping me with my rental. I was concerned where I was going to store my things. But. Since I met Robert. My problem was solved
    October 1, 2014
    Public Storage Rayni Rayni
    Beware of this location, my 1st floor unit was broken into. I received a call saying your units latch was knocked off by accident & that everything looked 'fine' when when the worker looked inside. But when we went there our latch/lock was all screwed up & hard to open which means someone had all the time to work on breaking in. We saw that 4 TV's, PlayStation, printer, 3 large bags of my clothes were stolen among other things. They have people living on the facility. Conveni...ently NO CAMERAS on the aisle where my things were stolen. This is either an inside job or the people living in their units. Front office workers encourage new customers to give positive reviews on the website but when I went there on the day I found out what was stolen there were two customers upset that there things were stolen as well with no footage. It took 4 hours for Pomona PD to show up for us to get a report & for him to say 'this happens here all the time'. Had I known this place was this poorly secured I would not have gone here OR I would have purchased better insurance because they sure don't care about nothing but your monthly payment. You're supposed to do your part but they are horrible at doing their part. They should let you know from your 1st day there to purchase the highest insurance because things are stolen from there a lot and that people live in their units. Call back was too slow from the district manager Rick Jansen and now I'm over talking to him. I will pursue further action to recover what was stolen from this essentially open to the public to steal your things...Public Storage. See more
    September 25, 2014
    Google Public Storage Ranjit saxena
    Raffi and Robert at this location were great and very helpful.
    September 8, 2014
    Google Public Storage onedag
    Raffi Thank you. Great help and excellent customer service!!
    September 8, 2014
    Google Public Storage Jon Shaw
    Raffi is very professional and helpful.
    September 4, 2014
    Google Public Storage Luchang Qu
    Customer service was great by Raffi.He great at what he does.
    September 4, 2014
    Google Public Storage Charlene Walters (LEEN)
    robert was great!! highly recommend asking for him when you call public storage. They have the best rates and friendliest people around!
    August 27, 2014
    Google Public Storage Jose Valle
    Robert - great people! Perfect location!
    August 2, 2014
    Google Public Storage Mary Laura Krabill
    Raffi was very helpful and provided great customer service! The space is clean and convenient.
    July 30, 2014
    Google Public Storage Maetel
    Robert is the best! Very kind and helpful and we are very satisfied with his service.
    July 28, 2014
    Google Public Storage Yingting Jiang
    Daisy was helping me today. She was really knowledgable and helping me find the right size of the storage space I need. All the people here are very helpful. Thank you to all of then:)
    July 6, 2014
    Google Public Storage Evangeline Serna
    Beware, Beware, Beware! Apparently they have the right to raise the rent every 6 months at this facility because of the location that its in. I was not advised this at signing. Also if it was a 3-5% raise (YEARLY) I could understand as that is the norm on any rental property. However, here apparently they think its fair to raise it by 11% from $136 to $151 in a 6 month period. What they advised me was that its in allowance with fair market value of the property. I used to rent from a property in Whitter and they never raised the rent in 5 years, apparently in Pasadena the owners are money hungry for profits, as soon as I can I will be moving my things elsewhere. My business with this company is over.
    July 3, 2014
    Google Public Storage Zebreda Dunham
    I've been dealing with Raffi and Robert for such a long time and I've always been very happy with their service, they are always willing to help me with everything . These two should be at a higher level. They should be promoted ......
    July 1, 2014
    Google Public Storage Barbara Lindsey
    The entire staff was friendly, super helpful and sincerely interested in helping me have a positive experience moving my things into Public Storage. Many Thanks, Barbara
    June 30, 2014
    Google Public Storage McKenzie Lindstaedt
    June 27, 2014
    Google Public Storage Remy LeBeau
    Shannon and Ilia were wonderful. This was my first time renting a unit, so I was a bit nervous. Shannon guided me trough the process and helped me find what my best option was. I am confident to know my belongings will be safe and cared for.
    June 27, 2014
    Google Public Storage maureen phelan
    Robert was super friendly, knowledable and expedious. Between going online to secure my reservation to going in before the move to complete the paperwork, the whole process took 30 mins. Would highly recommend to anyone in the area.
    June 25, 2014
    Google Public Storage N Giardina
    Robert and Raffi did a great job. A plus rating
    June 24, 2014
    Google Public Storage ryan hicks
    Service was great! Daisy and raffi were a lot of help! Thank you!
    June 20, 2014
    Google Public Storage Andy Balch
    Robert was very helpful during the lease process. I would highly recommend this storage facility
    June 19, 2014
    Google Public Storage Leslie Soikkeli
    Robert was a great help. Very happy with the service we received!!! 5 stars
    June 18, 2014
    Google Public Storage Jamie Ho
    Super friendly and really helpful! Our move was stressful but Robert and Raffi made renting a storage space so easy and quick. Would definitely recommend this location to anyone who is in need of storage! 5 stars!
    June 18, 2014
    Google Public Storage Patrick Harrigan
    Robert and raffi , always very helpful especially dealibg with change of storage units. We have been here for years.
    June 18, 2014
    Google Public Storage M S
    My first time here, great customer service by Raffi . He is The best.
    June 13, 2014
    Google Public Storage Kenton Sands
    Great service. Brian helped a lot.
    June 12, 2014
    Google Public Storage Adi Zitrin
    Raffi and Robert were great! Fast and reliable service. Another happy customer :-)
    June 10, 2014
    Google Public Storage gloria dejohnette
    Robert did a excellent job.
    June 10, 2014
    Google Public Storage Mae Gentry
    Robert is awesome! He is a consummate professional with a calm and friendly demeanor. It's been such a joy working with him, I'm almost sorry to get my belongings out of storage.
    June 10, 2014
    Google Public Storage Ky-Phong Tran
    Raffi was awesome! Very helpful! Great service!
    June 6, 2014
    Google Public Storage LESLIE HUDSPETH
    Robert and Stephanie very helpful and friendly. They even gave water to us since it was so hot out on moving day. Love both of their service
    June 4, 2014
    Google Public Storage Alex Yi
    Robert and Raffi were very nice and helpful. Everything went smooth without any problem. Great location for me. And I got the Memorial Day's half price discount!
    June 3, 2014
    Google Public Storage Vincent Roco
    Clean and friendly
    June 3, 2014
    Google Public Storage Cynthia Adao
    Robert provided me with great customer service, he was very friendly and knowledgeable. Will definitely give him my business again.
    May 31, 2014
    Google Public Storage Anthony Croaker
    Robert and stephanie have given me good customer service, they are very nice people.
    May 31, 2014
    Google Public Storage Adriane Calaway
    Extremely friendly staff. Clean property. Very satisfied with my visit.
    May 31, 2014
    Google Public Storage gerald hagan
    Robert will go out of his way to provide excellent customer service. Thumbs up!
    May 31, 2014
    Google Public Storage Ken Bolding
    May 30, 2014
    Google Public Storage Sangwoo Han
    Everybody is very nice and kind, they suggest the best possible deals to you. The facility is maintained well. The storages are clean and security system looked new and secure.
    May 30, 2014
    Google Public Storage Eva Hernandez
    Robert excelente servicio
    May 29, 2014
    Google Public Storage sharon kim
    Robert and raffi are great! They gave me the best customer service ever! These guys are awesome, they helped me with all my merchandise needs. I highly recommend them.
    May 24, 2014
    Google Public Storage Bill Price
    Robert
    May 24, 2014
    Google Public Storage Kahlil Moreland
    The staff here is awesome. Raffi and the staff here are excellent. Super helpful and helped us with everything. I highly recommend this Public Storage.
    May 23, 2014
    Google Public Storage fernando de santiago
    Robert, daisy, and Linda are great! I have been renting at this location for a while, I highly recommend it, the best!
    May 21, 2014
    Google Public Storage LUCIE REYES
    Robert is the best manager ever!!
    May 20, 2014
    Google Public Storage Vern Takaki
    Robert raffi Great service very easy and quick
    May 14, 2014
    Google Public Storage FUZZY PANDAS24
    Robert and raffi Best service and soo friendly thanks for the help
    May 9, 2014
    Google Public Storage Alex Robles
    Robert was amazing, he explained and disclosed everything. He also gave us several space options wich made it easy for me to select and be satsified. I highly recommend this storage facility.
    May 8, 2014
    Google Public Storage Carlo Manalo
    Robert and raffi are great, they are very professional and provide excellent customer service. I highly recommend this location.
    May 3, 2014
    Google Public Storage drpatgay
    The staff were efficient and pleasant. The facility is immaculately clean and well maintained.
    May 3, 2014
    Google Public Storage Kerry Pearce
    Robert was super helpful getting me set up. Clean facility and friendly people
    May 2, 2014
    Google Public Storage Meshia Paton
    Robert was very nice and answer all my question he was great. I will also refer others to this storage place.
    April 29, 2014
    Google Public Storage Sofia Aguilar
    Robert and Stephanie are awesome. They are always very helpful and willing to meet my needs. The place is always clean and maintain very presentable. I really appreciate the calls because they make me feel like a valued customer. I also feel my stuff is safe at this public storage.
    April 29, 2014
    Google Public Storage Gloria Banda
    Robert. Great, service. Very clear and informative
    April 25, 2014
    Google Public Storage Chrissy Howell
    Robert was great!
    April 23, 2014
    Google Public Storage Joseph Olender
    Robert and Raffi were great... got me all set up with the space and with moving supplies. Straightforward, good service. Highly recommended.
    April 2, 2014
    Google Public Storage Massoud Soleimani
    I went there to ask for a rental. Robert Manager, Steph, Raffi and Brian were so nice. They ask me my need and recommended the best for my need. He showed me the storage. Renting process was so smooth and fast. Robert called me with follow up. Thanks for your help.
    April 2, 2014
    Google Public Storage Thokozani Mabena
    My experience at the south fare oaks was excellent . The customer service from Raffi was a great to help get me what I need definitely quality professional service.
    March 31, 2014
    Google Public Storage Bee Lopez
    Robert was awesome help. Great first experience.
    March 30, 2014
    Google Public Storage Dr. Fariba Mansouri
    My experience at this facility is superb. The staff are helpful and friendly, especially Stephanie and Robert. What a great upbeat team!! I feel very confident and sure about the safety of my stuff and the promptness of the service. Five Star experience in customer service. Highly recommended!!!
    March 29, 2014
    Google Public Storage Michelle Remillard
    Robert was great
    March 29, 2014
    Google Public Storage Cassandra Fenton
    Robert is very nice and helpful. Storage is clean and secure.
    February 23, 2014
    Google Public Storage Willow Snyder
    the property manager was really great!
    February 22, 2014
    Google Public Storage Maudie Lacour
    Hung out with r and r today. Robert and raffi give great customer service, would highly recommend this facility.
    February 22, 2014
    Google Public Storage Ava Gamble
    Highly recommend!! Safe and secure location with great prices and online offers. Robert and Stephanie are great and helpful in every way possible.
    February 11, 2014
    Google Public Storage Madeline Encarnacion
    First time here wonderful crew. Very kid friendly. Rafi parked my grandbabies car and Stefanie was very informative. Felt like home.
    February 9, 2014
    Google Public Storage Mary Alice Foote
    Excellent 5 star service! Courteous, friendly, and helpful. Robert's suggestions saved me $200 a month! Would highly recommend this facility.
    February 8, 2014
    Google Public Storage David Tokaji
    Friendly service. Great facility.
    February 6, 2014
    Google Public Storage LaCole Abraham
    I am a storage renter at the Pasadena Location located on Fair Oaks. When I signed up over a year ago Robert serviced me with the best customer service I had seen in a while. He was very professional, well knowledge and assisted me with my coupon. He provided options for what I was looking for that fit my budget. Now a year later I am still renting and at that looking for a small unit and Robert was there with his awesome service to make it easy for this transition. I wanted to acknowledge greatness and say Thank you for your awesome Customer Service.
    February 5, 2014
    Google Public Storage April Espinoza
    Best deals!! Raffi & Robert provided great service!
    January 30, 2014
    Google Public Storage marcela rodriguez
    Robert very helpful !!!
    January 29, 2014
    Google Public Storage Kate Ragon
    Awesome place. Super clean and VERY HELPFUL. Stephanie, Bryan, and Robert were so great and helped me out with anything I needed. Would recommend it anytime!
    January 25, 2014
    Google Public Storage Jeffrey Adams
    Robert was helpful and extremely accommodating.
    January 24, 2014
    Google Public Storage Conor Hunter
    Very easy, great customer service by Robert. Nicest public storage space I've ever used.
    January 21, 2014
    Google Public Storage Guillermo Castaneda
    Robert, the manager, is always friendly and helpful. The staff is always friendly and helpful as well. The property is always clean. Hands down the best storage facility in town!
    January 18, 2014
    Google Public Storage Ralph Williams
    Robert was very nice and professional. Make my experience easy and hassle free. Also provided me with free beverages! Will definitely be back again for any storage needs.
    January 17, 2014
    Google Public Storage Jim
    The people here are so great.
    January 11, 2014
    Google Public Storage Byron Hopson
    Stephanie and Robert were very professional and helpful. Thank You.
    January 11, 2014
    Google Public Storage Teresa Chaure
    Fast courteous and efficient. Very easy process. Thank you!!!
    January 10, 2014
    Google Public Storage Jet Krantz
    Robert is great...
    December 21, 2013
    Google Public Storage Paul De Armas
    GREAT BUNCH SPECIALLY ROBERT & STEPH
    December 21, 2013
    Google Public Storage Wyatt Chulack
    I never write reviews because 99% of people that write them are maladjusted narcissists that enjoy the power of a one-sided fight. Why are negative reviews always 10 times longer than positive ones? Because the people who write them want their lives to matter, and the surest way to do that is to do your best to ruin a complete stranger's life because your day may or may not have been slightly inconvenienced. That being said, Brian, Stephanie, and Robert are individually and together the greatest Public Storage staff ever to have existed. As far as I know, they are literally the only three people that work here, but together they have somehow managed to perfect storage in the public sector. There's no trick or gimmick, it's just the old-fashioned combination of clairvoyant predictions of customer's needs, a computer-like reservoir of product knowledge, and work ethic. Bravo, Pubic Storage team 23042, bravo. As a customer, I am honestly satisfied with my experience. Thanks again, Wyatt
    December 14, 2013
    Google Public Storage Adrian Tschoegl
    Pleasant, professional service. Steph is a delight. Facility was absolutely tidy, clean, etc.
    December 13, 2013
    Google Public Storage Pete Bueza
    A very outgoing and customer friendly crew, Robert, Steph, and Brian make it easy to do business. Set up was seamless, facility is always maintained, and it's easy to get in and out of the facility. If you're in the market for a storage location, pick this location because of the convenience parking, wide entrance, and staff.
    December 11, 2013
    Google Public Storage Robert Romero
    Great service!!! Very helpful with all our needs! Highly recommend this location.
    December 11, 2013
    Google Public Storage Lex
    Great Storage and Service
    December 6, 2013
    Google Public Storage Valentin Perez
    Robert Stephanie and the rest of the crew always provide great customer service. They always greet me with a smile and a warm hello. The facility is always kept clean and is very presentable.
    December 5, 2013
    Google Public Storage Nate Hughes
    I have rented from Public Storage for both personal reasons (while transitioning to the East Coast) and for my pharmaceutical industry. I have been so pleased with customer service consistently at Public Storage that I have re-signed since 2008. That has been 5 years! What makes this place special to me is Stephanie, and her old counterpart in the Colorado location, Belinda (currently working on Lincoln in Pasadena). Two other outstanding employees are Robert and Brian. They go out of their way to make their customers happy. They are kind, professional, and exceptionally hard working. Today I had a UPS order of pharmaceutical samples and Stephanie helped me unload my samples to my unit and even helped me throw away the sample packaging in order to expedite the process. Wow!!! Exceptional team - they make my day every time I see them.
    November 23, 2013
    Google Public Storage Greg B
    I needed a storage unit as a transition while moving and wanted a climate - controlled environment. This location was perfect for me and Steph/Robert were always helpful. I recommend it if you need storage for any reason.