Public Storage Self-Storage Units at 888 S Fair Oaks Ave, Pasadena, CA

The manager Jackie helped me and was very professional and patient answering all my questions!

Was at my space and couldn’t roll my door down the manager Jacki saw me struggling and she helped me out great customer service!

The manager Jackie helped me out I was inquiring about merchandise and storage she helped me with all my needs thank you!

I went into public storage today and I was helped by the sweetest young lady Jackie. She was so helpful and patient walking me through everything.

Helpful and broke down the information needed for the unit. Chris was a good help for my grandma and I.

Set up process was super easy by phone and the gate code is through the app for easy access to the storage units

Chris helped me out today while at our storage unit. Our stuff is safe here. I’m a happy customer of over 5 years

Manager Chris was great. We rented for a month and had a flawless experience!!

Great service from Chris. Very fast and smooth

The front desk person named Dana was very helpful and have since good suggestions. That is all

Chris was terrific! He was really helpful after I came all the way out here from Palm Springs and I really appreciated his help!!

Easy, efficient

Chris helped me out today. He was great

Chris and Issac were very very helpful. Really polite and professional. It seems todays standard of customer service seems to be to deter getting "customer service". We did NOT get treated like that at all with Chris and Issac. So I took the time to write a review because they treated us with understanding and respect and were patient. I told them on friday I was going to write a review and here it is Monday morning and I stayed true my word because I think they deserve a public compliment. Hope you two have a great week.

I came in today to rent a storage unit, and Chris helped me out. He was very professional and efficient, and showed me my storage unit along with another customer at the same time. We were both very happy with the customer service he provide.

FAST COURTEOUS SERVICE. SOLVED MY PROBLEM WITHIN 30 MIN. VERY KNOWLEDGEABLE.

The place feels really secure. And the store manager, Chris, was super friendly and incredibly helpful.

Chris helps me out when I come to make my rent payment. He also helped me move to a storage right near the office! He takes care of business for me

Chris is the best!!!

Chris helped me to buy some file boxes. Excellent service!

CHRIS always helps me out when I come in to pay. He's great!

Mando was very helpful with my search and move in process!

Mando was amazing very helpful and kind .. so professional you all are luck to have him

Great employees. Professional and friendly

I rented my space online. The next morning Jose called me to check in to see if I needed further assistance I had a couple of questions. Which he explained to me and was able to finish my transaction very smoothly. Thank you

The storage facility is nice and clean. Staff are friendly. I've had a unit at this location since 2008. However I may have to look for a unit elsewhere in the future. $359 for a 5×10 is too much imo. I was paying the previous rate no problem because I feel my belongings are safe upstairs but I may look elsewhere due to the rate raise. Maybe that happens for people that stay too long. I'll always need a unit because I have no room with others hogging up our garage 😂. This is a great place for people not staying too long 👍

Wonderful experience! Consistently amazing service from Chris over the past few years. Thanks to David for helping me select new rental space. You guys are the BEST!!!

David was super helpful with my rental today. Thank you

Chris is great. He helped me rent a great storage unit.

Great Service! Chris was very helpful and super kind! :)

Chris gave us exceptional service!!!

David was very helpful in helping me find a storage space today

Chris helped me our when I needed help moving a fridge. Wonderful service!

Chris was so pleasant and made my move in so easy.

Super great. Chris was VERY helpful and made it so easy and convenient. Highly recommend this place.

We have rented here for nearly 2 years. We have been very satisfied. Chris, the manager, is very helpful, friendly, and responsive. He even promptly contacted us once when we failed to set our padlock correctly, which enabled us to quickly drive to the facility and fix the situation. It gave us peace of mind knowing that Chris patrols the facility regularly and is on the lookout for these kinds of matters. His customer service is excellent. Aside from that, we are pleased with the facility. It is clean, well-lit, and there are complimentary carts available to help move items from car to unit or vice versa. We also like the online app which makes for an easy entry and exit. The facility appears to be quite secure and we haven’t experienced any issues with theft, luckily. Price increases do occur but we’re not factoring that into this review since it’s a common practice across these kinds of facilities. Overall, we have had a positive experience with this Public Storage.

Muy caros los espacios los trabajadores son amables pero pues los precios son exajerados

Chris provided excellent service! I came back to rent again!

Chris was extremely helpful and mad the process seamless. Really appreciate his assistance. Great experience.

Can't say enough nice things about Chris & Jose. Thru stress they were so kind to me. Very valuable employees.