I needed storage quickly! It was so easy to arrange online. I had everything I needed when I got on-site to access my space. The site is clean and well-lit, and I was able to find my space easily because of efficient signage. I would recommend to anyone looking for safe and reasonably priced storage.
Alyssa is AMAZING! She helped answer all of my questions and went above and beyond to help. Super grateful for her!
Alisa was extremely helpful and has always treated me with so much respect. She is well informed and this place is super clean. Thank you for your help Alisa You are amazing.
Alyssa has an awesome customer service and was very helpful to us with answering all our concerns regarding our storage units.
Robin knows his stuff. The facility is nice and so are the people here. Thank you Public Storage!
Robin was great. The best
Very helpful! Catered to our needs. Thank you Robin!
Dalia helped me out with the app for the phone. Thanks Public Storage.
Robin is helpful everytime I see him. He is extremely positive and knows how to fix any problems I have.
they do not open the bathroom on time ( office hours as stated ) ,even after complaining 3 times about this issue .. had to go to Home Depot to use their bathroom ..
Robin goes above and beyond. He's great and so is this company
Robin,front desk person,was absolutely helpful,and answered all my questions,he was very professional,and deserves a raise!!! Outstanding!!!!
Dalia was a wonderful help
Great service helped alot with alot of the questions we had extremely helpful especially Robin.
Safe nice spot good prices great staff recommend it to anyone wanting fast safe process go to publc storage
Robin has helped me with the app almost ten times. He is very knowledgeable and a great addition to the Public Storage team.
The property is always incredibly clean and
Robin is always very helpful
Robin is very kind and patient, showed me different storage options. Great experience and very nice customer service!
Trace very helpful. Happy to have unit available Thanks!!!
Tracy was a big help and very patient you can't ask for better customer service like Tracy
Robin helped us out and he made the experience very easy!
Robin was amazing helping me at the last minute on Monday night
Renter beware!! Just moved out after being there for over 4 years! Moved in on a special—$110/month. Now I am paying $420!!!
Read the fine print—the annual PI is excessive and far exceeds normal cost of living.
I encourage you to do what I did—move out or don’t use them! Buy a tuff shed—for your back yard and SAVE! Last weekend while there many people moving out. So many that I get a “6 month” discount on my rate. Too little too late!!!
Nice clean place with a lot of room
Buen servicio Adán y Javier gracias
Jonathan - thank you for making the move out process go so smoothly. He clarified what needed to be paid and went out to the unit to ensure it was cleaned out with the lock removed. Pictures and communication were excellent. Thank you for the email confirming my account being closed. You made my job much easier. Thanks again for all your hard work and communication to get this resolved.
Javier was the one that helped me and was excellent very helpful and made everything clear to understand very happy
Javier was outstanding. He saw us and immediately greeted us. Showed us our unit and he provided us with all the info we needed. He made the process simple, easy and we felt at home. Thank you so much Javier. We highly recommend this place not only because of customer service but exceptionally clean property. Looking forward to renting here.
Exelente servicio de javier me auudo a onterner muy buen precio y ofertas y exelente atencion y pacesia para ayudarme muchisimas grasias
Javier did a great service, excellent costumer service, losts of patience, reliable and my experience was absolutely fantastic.
Javier tiene un exelente servicip
Javier has great charisma and knows how to make a lease agreement fun! Didnt think that was possible but he definitely managed to do it. Thank you Javier!
Great service from Javier, the facility is super clean and he is so helpful and kind.
Great service from Javier
Really clean facility with a good staff and customer service. Javier really helped me out with getting situated both in an out of the storage room.
John was great. Very helpful.
Amazing customer service, Javier greeted me and answered all my questions regarding the storage!
I found this storage on google friendly staff the building is definitely secured through out the property it’s kept clean I have to give a big Thanks to Javier for assisting with unloading my wash/dryer off the rental truck keep up the great job Javier😀
Javier was amazing in helping me. Thank you for the help.
Public storage is a great place.
Javier, the manager is very knowledgeable and very helpful
Does an excellent job running the facility.
Friendly and quick service for a day of move in to the unit. Great experience and easy time finding the right option. Thanks Javier!
Javier is excelente in his job. Thank you for the great service.
.the special was great and came right on time with everything that was going.
Javier and his team are great! Always clean, and easy access. If you need storage, check it out.
Javier is great at his job. He keeps this place super clean and is always working. This property is great thanks to Javier.
Javier was extremely helpful, I was need in a unit in La HABRA at a good price and Javier was able to find a great unit at a great price. I wish I could rent at his location it it was way too far for me. Javier You are amazing and I really appreciate your help. You deserve 10 Stars. Thank you for your help.
Avoid Public Storage at 631 Collins Ave Orange, like cancer.
If you are a senior citizen (67 years old)or handicapped (I need a cane until hip surgery) they will be on you daily about how long you are there.
As a bookseller Xmas is our busiest time of year and every time I was pulling or packing shipments they made it a point to tell me.
I got my second strike during Xmas and my third after the holidays when cleaning up.
I received an ail telling me to vacate on Jan. 30.
There were constantly complaining about a chair inside I sat on.
In a 5 x 10 unit I can only walk to the back and have to sit down as I was due for hip surgery. I'm paying over $3.00 a square foot and if that chair cost me $15.00 a month you would think I need it.
$188.00 for a 5 x 10 highest price in Orange.
One problem with having to sit back there is the mice come out to play and look for food.
I trapped mine and took him with me. Worst public storage rental I've ever had. I was leaving in a full truck and they're asking if it's vacant early. I will never rent from Public Storage again. We found one 6 miles closer to home at 60 % less.
Awesome! Javier good service.
I really happy with services Javier was amazing on explaining the facility. The place is super clean and he is super nice with an amazing attitude. I'm so glad I rented here with Javier. Thank you so much for your help Javier you rock.
Javier is the best very kind and helpful
Javier is excellent at his service
Javier es una buena persona excelente cervicio
Javier has excellent customer service! Very helpful!
Javier is amazing thank you
Excelente servicio 👍 personal amable
Javier is amazing, he helped me with a lower rate. He is amazing, thank you for your help.🙏😄
Javier helped me out good
Javier was amazing with his service. Thanks for the help.
Kathrine is very knowledgeable. She was able to help with everything I needed. Her cheerful attitude was very refreshing.
Thank you very much.
Very clean, Gabe was awesome and very helpful during a stressful moving time. Top tier customer service!
Javier was excellent in his service. Thank you so much for the help.
Super service from javier
Javier was my on-site customer support technician.He was wonderful. Very informative and super helpful.
Javier siempre es muy amable y muy trabajado. Su propiedad muy limpia y el siempre limpiando. Gracias por el buen servicio.
Javier fue excelente en su trabajo. Gracias por el buen servicio.
It was my first experience ever using a public storage. Javier was awesome, he took the time to show me exactly where my space was. After that, everything else just fell into place.
Javier tiene un excelente servicio al cliente. Muchas gracias.
Javier is so helpful and took the time to explain everything to us multiple times to make sure it was all clear. He also gave us a great deal on our unit!
Javier had excellent customer service and very polite .
Javier es exelente much as gracias por El servicio.
I had a great experience at this Public Storage
Sonia was an OUTSTANDING manager.
I highly Recommend you coming to this location
She's very professional knew exactly what she was talking about very helpful ,miss Sonia
I would recommend this storage because the service I got from Javier was excellent
Very satisfied with the service of Javier! Pleasant gentleman who went the extra mile for me. Thanks Javier!
Sonia is great she showed me the unit n help me open my ps app thanks
Marco was amazing. He was nice to help me find my space.
Muchas gracias Marco. Muy amable y me ayudo con mi pago y me ayudo a bajar mi pago aunque yo vivo hasta San José. Thank you very much señor!
Marco excelente servicio.
En estos mementos estoy muy satisfecha.con el servicio.con Javier.grasias por el sevicio.
Javier es exelente en su trabajo. Muchas gracias
Storage is clean and the property manager (Javier) is always extremely helpful. 10/10
Javier was awesome helped me out with rental at 20176 and dalia is helpful with PS app