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Public Storage Self-Storage Units at 300 Rush Landing Road, Novato, CA
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x10'Online only price$ 145/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 145/mo $ 145Best Price Label2 unit left! -
10'x10'Online only price$ 326/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 326/mo $ 326Best Price LabelHurry! -
10'x15'Online only price$ 362/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 362/mo $ 362Best Price Label1 unit left! -
10'x20'Online only price$ 447/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 447/mo $ 447Best Price Label1 unit left! -
10'x30'Online only price$ 571/moLarge 10'x30'- Climate Controlled
- Inside unit
- 1st Floor
$ 571/mo $ 571Best Price LabelHurry!
Nearby Self-Storage Locations
Self-Storage Near Novato
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
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Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Novato Storage Units Near Redwood Highway
From self storage rentals to purchasing moving supplies, this Public Storage in Novato has the community's storage needs covered top to bottom.
Nestled between Binford Road and U.S. Highway 101, just south of Buck Center Drive, this all-indoor facility features key-code access and storage units, ranging from big to small.
Folks living near Burdell can use a 5x5 storage unit to hold old electronics, collectibles or sports gear cluttering up the garage, or a 10x10 storage unit when it's time to empty out a guest bedroom and turn it into a game room for the kids.
Meanwhile, a 10x20 storage unit is big enough for a family in San Marin to pack away old couches, chairs, tables and appliances when a major home furnishing upgrade is in order.
Residents and businesses throughout the North Bay will love the selection of cheap storage solutions at this Novato Public Storage, open 7 days a week.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 533)
The competition cannot compete with Sara
Sara help me download the app she’s super nice
Sarah was super helpful. My unit is very clean.
Sara is beyond helpful. Great price on boxes
Ask to be on Sara’s waitlist if u need a unit. She will take good care of you and your property
Go in on Sunday or Mondays with Arizona working! She makes it simple and easy
sara is very accomadating
Sara is helpful we are impressed
Sara is spectacular
Sara is very friendly and wonderful
Sarah helped me get a discount on my storage locker. I really appreciate it.
Sara is informative
Sara is the best manager
Best customer service ive had in a while and they even alerted me when i didnt put my lock on right which my last storage didnt and ive had some good interactions with a person thta works there named sarah 😊
Sara protected my family’s possessions
Sara is super helpful
Sara did a great job
Sara was so incredibly helpful! She helped me track down the perfect unit and explained the rental process, making it a breeze. Highly recommended her service, thank you so much!
Sara helped me get the app
Sara was great
Sara is outstanding
The facility is immaculate. The app is amazing and Sara is perfect
Sara got me a complementary upgrade. She is friendly quick, and efficient
Sara provides an excellent customer service experience
This facility is a step above any facility I’ve ever rented at. Being a business owner I interact with a lot of different people. Sara, the property manager thoroughly impressed me with her knowledge of the storage industry. What made me choose Public Storage at 300 rush landing was the climate control, security, features, cleanliness, and customer service that I received from Sara
Sara is easy to work with
Sara is dope AF
Sarah is an amazing sales woman. She is professional, knowledgeable, and friendly.
Sara provides excellent customer service. She has quick and efficient. I appreciate her running the property.
10 10 10 10 across the board 5 stars for Sara all the way
Sara is very professional and the facility is extremely clean I highly recommend this location because of Sara
Sara is a great representative for Public Storage
Sara is great at her job
Sara is spectacular and awesome
Super storage facility. Sara runs a tight ship and is super attentive and friendly. Great place to be.
Sara creates a positive enviorment
Sara is great
Sara is so helpful
Sara was informative and facility was clean
Sara is great
Sara is awesome
Heard bad things about this place. Don't see why. Clean safe and good value.
Sara is perfect
Great staff! Great facility.
Sara is amazing
Sara was amazing helping me get my rental completed
Sara was great
Sara is spectacular
Sara is helpful
Sara is fast and efficient
Sara is just an amazing manager. This is the 3 rd time using Rush Landing because of Sara
Sara is perfect at her job
Sara was an amazing sales representative
Sara engages well with the customers . The facility is very clean and secure
Sara is just spectacular
Sara really helped my family on our time of need
I came here for work. And, now I’m pregnant.
Always a pleasure storing here. Great indoor storage option, very secure.
Sara is such a professional manager
Sara is an amazing employee for Public Storage and an excellent property manager. She is an asset to the company!
Sara has a very clean storage facility. The units are very affordable for what you get. The building is climate control 24/7. The clientele seems to be upper class from what I seen. I really appreciate the technology Public Storage has created for it customers through the state of he art App
The unit rate was totally affordable and Sara the property manager made the move in very smooth and easy. If you are looking for a clean facility with friendly service look no further. Sara is a gem
Sara is very insightful and is always there to explain the payment system and she keeps the facility immaculate
Oooh no don't store here! It hasn't been smooth clean and cheap! I don't still have plenty of space for my stuff and enjoy it's being cool and safe and workable! Oooh no definitely not the place. 😉
Sara Was amazingly helpful. she made the entire process very easy for me to rent online!
Sara provided me with superior service
# 1 storage facility in Marin! Sara manages this site with high-end service and impeccable attention to safety, cleanliness and detail. Very impressive! No other storage facility can compare to the Rush Landing property!
Sara was very helpful and the unit was very clean.
Sarah was professional and fast!
Sara calmed me down and saved my life when I was looking for a unit last minute
Sara was nice
Sara was so helpful and professional
Sara helped me from start to finish with the e rental process. She is very skillful
Sara was great and we rented our unit with no hassles. She gave us good suggestions and was very pleasant to deal with.
Sara helped me with the gate code
Sara provided me With excellent service during a merchandise interaction on 5 26 22
Sara is Uber professional and has a very clean facility. She is very customer service oriented
Sara runs this location efficiently
I am giving this location 5 stars because of the experience I had with the on-site manager, Sara. She is absolutely wonderful! I found her to be super friendly and patient while providing me with excellent customer service. When I ran into a snag helping a friend secure a unit on-line, she walked me through it over the phone and made certain she could sort out the problem. She even stayed after hours until she discovered the solution and the unit was secured. Upon arrival the next day, she greeted us with a smile, showed us the unit and explained allI we needed to know about the facility. I hope Sara is recognized for being an outstanding employee!
The cleanest and best managed storage option in Novato. They carry a comprehensive range of moving supplies too. Sara, the manager, is fabulous. She goes above and beyond for every customer.
Sara called me when my lock Was incorrect
Sara is beyond helpful and is super professional
Sara is helpful with my app
Sara was helpful
Sara was beyond professional she provided outstanding customer service on 4 14 22 at 3 45 pm
This facility is very clean and Sarah the manager works hard to take care of the PS customers
Facility was very clean. Sarah was very helpful find me a unit I highly recommend this property
Sarà is great she helped me download the app.
Property is clean & well maintained. Sara, the Property Manager deserves a "5-star" rating as well. Professional, courteous & knowledgeable; a very pleasant person to do business with.
Sara helped me download the app
Sara was fantastic
Sara was friendly
Sara is vibrant
I’m downsizing from my large Novato home to a 2 BR condo. I’ll need storage for all the furniture that can’t fit into my new place. Sara gave me a tour and gave me great suggestions for my storage needs. I was so impressed with the cleanliness of the facility (even the bathroom was immaculate!). This location is really convenient to the freeway and downtown Novato. I’ll definitely use this Public Storage location when I’m ready to store!
Sara told me how to get to landing ct
Sara is great
Sara was nice
Tedranique was The Best: helpful, efficient, fast, & professional. She deserves a raise & a promotion, imho…
Sara helped me with deceased paper work
Sarah is very informative and the unit was very clean
Sara is easy to work with.& She is a great asset to this company is nice and clean
Sara Called me when the unit was available in the size I needed.
Sara helped me find a Unit
Sara is very knowledgeable and is on top of her facility duties
Sara was great. She got me a rent rate decrease and updated my credit card on file
Sara rocks
Sara was very helpful
Sarah made the move out very easy
Sarah is an excellent employee and has conveyed all correct information to me during timer rental I really appreciate her honesty and how well she interacts with the customers
Property manager Sarah exceeds my expectations. She always has a smile on her face and she always greets me with professionalism facility is immaculate and I believe that is due to Sarah’s Hardwork
Sara is very precise and knowledgeable.
Sara is so helpful
Sara is very clean
Sara is amazing and detail oriented I highly recommend renting from her
Sarah was so helpful and called me when she found my unit locked in properly I appreciate public storage and how clean Sarah keeps the place
Sara was extremely professional and explain the move out process to my family after my brother passed away unexpectedly
Sara is helpful
Sara rocks. She can be relied to always be cheerful, helpful, patient and thoroughly professional. the facility is clean and well kept. I have had numerous units here at various points in my life and always come back for good reason.
Sara is a 5 star manager
Sara is so accommodating
Sara is very helpful and relatable
Sara helped me with an online rental I recommend if you have the time try to get on Sara’s waiting list.
Sarah was very helpful in all things customer service
The facility is very clean and the property manager was very insightful and awesome her name is Sarah
Sara is phenomenal. She handles every issue with care and compassion.Sara is extremely competent
This facility is the cleanest storage I’ve ever used and Sarah is very insightful on the move out process
Wow. Sarah was incredibly helpful in getting and using my storage unit. She was able to find me something despite the fact that they've been overwhelmed with demand. In addition, she was really helpful in telling me how I need to check out. Such a breath of fresh air have to someone soo helpful!
This place is top notch! Super clean, temperature controlled. Feels very secure.
Sarah is so friendly
Sara is so knowledgeable and the office has a large selection of moving supplies
I didn’t want to do an e rental So Sara did it in the office for me.
Sara provided me with an excellent experience during my rental process
Sara is amazing
this facility is second to none. Sara offers superior customer service. worth the price and very clean
Best place ever! Sara rocks
Sara called when I left my unit unlocked
Sara is super funny
Sara was so helpful And her facility is immaculate
Facility is very clean both inside and out and the manager, Sara, is friendly and helpful.
Sara has a clean office and a cleaner restroom. She also has a great attitude
Sara is professional and kind
Sara was so helpful with the e rental process for Santa Rosa Hopper Public Storage
Sara was informative and fantastic
Sara bueno
Working with Sara was a positive experience
Sarah was very polite and helpful
Sara was incredibly helpful, knowledgeable and kind! The storage facility is immaculate - A superb experience!
Public Storage at Rush Landing is a super clean facility and is located conveniently. Sarah, the manager runs a tight ship, is always helpful, takes great care of the property and greets every client with a warm, positive, smile. When we had an issue with the corporate end of Public Storage, we were glad that they took it seriously. Initially, their approach was the standard robotic corporate response, but ultimately a reasonable human being addressed our concerns satisfactorily to ensure that we were happy clients.
Sara has been super helpful!
Sara was awesome!
sara is so caring and understanding, she is always there to help
Sara deserves more than 5 stars and her restroom is clean
Sara provided excellent customer service. The facility was great
Sara is superb and her facility is immaculate
Sara is amazing and does an excellent job. She convinced me to rent 1.5 years longer than I expected . She always called me and reminded me when my rent was due
Sara was fantastic! Super friendly, and did an excellent job reserving a unit for my wife and I. We’re military and Sara was very accommodating to our schedule!
Sara has a clean facility
This storage facility is modern, clean, safe, and well maintained. We have used a lot of storage facilities in the past due to our business, and I haven’t far had the best experience here. 3+ years ago we worked with Sara to find the perfect unit (for us, being as close as possible to an entry was paramount), and today I had the privilege to work with her again to move out. She helped get things cleaned up, and made sure we were able to get everything we needed safely packed in the truck. I’m only leaving this facility due to relocation, otherwise I’d happily stay as long as needed. I’d happily give more than 5* on this review due to the amazing and friendly customer service.
Sara is perfect
Sara is always so informative and helpful. We ran into a snag with our storage needs, and she went above and beyond in making sure the issue was resolved and that we were happy with the outcome of everything. Thank you!
Awesome storage facility! Very new and clean, climate controlled, secure and easily accessible from Hwy. 101. The office manager Sarah is also wonderful -- she is very knowledgeable, helpful, friendly and professional! I highly recommend this facility for storage needs in Marin!
Sara was a true professional I have not felt so welcomed in a business in such a long time.
Sara was helpful and awesome
Sara is an excellent manager and keeps the facility very clean. I pay a little extra for climate control but it is well worth it. Other facilities in the area can not compare. Especially with onsite management Public Storage Rush Landing is cut above the rest.
Sara was helpful and climate control is fabulous
Sarah is the BEST… always helpful and sweet … today she saved me $$
Sara gave me the best service i have ever had
Sara is so helpful
Sara was super nice, and the facility is very well kept.
So great! Thank you Sara!!!
Sara takes care of the ladies who rent here
Sara is the best!!
Sara was great helped me with everything I needed! Highly recommend this location! Clean and well maintained.
Sara explained the payment process to me thouhly
The remodel looks fantastic and Sara's the best
I have 4 units at this facility for over a decade. Sara has been the only employee that has showed my family any type of compassion.
Sara is a great manager and I have had no issues while at Public Storage on Rush Landing
Sarah the property manager is awesome.
Public Storage at Rush Landing is the best facility of all Public Storages around. It is the cleanest facility I have ever rented at & Sara the manager is a true gem
Sara is a todos manager
Sara is helpful and professional
Sara is beyond helpful and super attentive to her customers
Sara is the amazing!!! Her customer service is top-notch. From the beginning to the end of securing my new unit she was extremely professional and competent. Not only was she highly informative but she fully addressed all of my needs. Her help was beyond my expectations and a welcome relief from past experiences. Public Storage is lucky to have her as a part of their team and I am deeply grateful to have been able to count on her dedicated support during a challenging move.
Sara saved my family money
Sara is clean
Sara was polite and helpful
The facility was very clean and Sara is nice
Sara helped me so much getting started I highly recommend this facility because of Sara
Sara is very understanding
Sarah was informative
Sara was through to get my information correct in the system
Sara was helpful
The service has been excellent. Special shout out to Sara for her help.
I was on a waiting list and Sara called me and got me in to the most sought after facility in Marin County. If u have the opportunity to rent with Sara go for it she is the best in the business
Sarah was nice and helpful! Super clean and dry place with a medium constant temperature, I’m sold, we love our unit, feels safe and secure. Will recommend
We took over three storage lockers that had been at this location for twenty years. Sarah was so helpful in helping my business take over the units! Everything was easy and Sarah explained everything. She took what could have been a very complicated transaction and made it totally painless! I would highly recommend this facility! It is clean and well managed.
Sara made purchasing an aution unit easy
Sara was great
Sara was amazing and helpful, and happy to use your services
Sara is so helpful with my storage
Sara is so professional and transferred our reservation
Sara is the best! Super helpful
Sara was bomb!
Nice storage
The facility is very clean thanks to Sara
Sara is the best!!! We initially came to the storage site just to tour and check it out so we could find the best place for our needs, and as soon as we talked to Sara, we knew this was the safest option with the best customer service. She was very informative, answered all of our questions, and was extremely candid without trying to push anything on us. We ended up booking a space on the spot because of her great customer service. We moved in a few days later and it was as smooth as possible. The site itself is clean, quiet and safe!
Sara is nice
Sarah is great! Always helpful and available when we need her! Good location and very nice units!
Sarah was perfect!
Sara provided 5 star service
Sara is always accommodating
Sara has the cleanest property
My son and I went back to Public Storage this week and once again Arizona was on point. Arizona help his take care of the lock issue make sure we got everything we needed to. Arizona is an asset to your business people. Arizona is very knowledgeable very polite as a great way about her. Thank you so much Paul and Nick
Sara and team provided professional, friendly service from move-in to move out! Good rates, ultra clean facility, very secure.
Sara was professional
Sara was beyond helpful with my online rental. She made my day with her help getting me a bigger unit as we have been so happy with the facilities. Sara makes the experience seamless and I highly recommend working with her for your storage needs!
Sarah was excellent at helping me with my online rental. Very friendly and knowledgeable.
Sara was so awesome and helpful!
Sara keeps the restrooms at the facility very clean
Sara is so helpful and professional. We were having trouble with keys and she offered solutions and support to make sure our family got their needs taken care of. The office was so clean and the facility felt safe and inviting. I’d give 10 stars if I could
Sara is patient
Sara was very helpful and friendly.
Sara is great. Very nice and helpful.
Sara was very helpful!
Sara gives great service and always saves the day
Sara is so accomadating
Sara is a genuine person and keeps the office clean and well stocked with moving supplies. Highly recommend for your storage needs.
Sara is so nice and helpful .
Sara has a very clean facility and she has a great personality
Sara was informative
Sara was awesome! Super helpful, friendly and conscious of our time. Look forward to her assistance in the future!
Sara is thorough in explaining the rental lease. Facility is beyond clean.
My client recommended this property near the 101. Sara the manager was very helpful and arranged the perfect storage space. She greeted us when we arrived and made sure that our needs were met. A very clean location, a great experience and highly recommended!
Sara is excellent at being the manager and it really shows Hallways are wide and carts are readily available and accessible
Sara was friendly
Sara is so helpful with plenty of carts available
Sara is really helpful
Sara has a very clean facility she goes the extra mile for her customers highly recommended Also hallways are wide
Sara is amazing! She is a breathe of fresh air with her warm smile and friendly demeanor. Sara delivers top notch customer service consistently and she's a joy.
Sara was polite.
Sara has been helpful in my storage and merchandise for my move
Sara was awesome, super helpful!
Sara keeps a clean facility
Sara is professional
Sara was so helpful
Very clean.Easy access.
Sara perfecto
Super clean, well run facility. Sarah, the manager, is awesome, she's very thorough and treats everyone like they are her most important customer.
Great facility, efficiently run by a very helpful staff.
Sara, the customer service manager, was very helpful, offered pertinent suggestions, and most importantly practiced the expected covid-19 health precautions. I bought just a box but would come back for my ancillary storage or moving supplies
Sara is an excellent manager. I love her
Sara is nice
Sara is the best
Sara was fantastic
This is definitely the best storage facility I have ever used. It is clean, well stocked, safe, and the rates are reasonable. The service is amazing. Sara is an absolute gem who goes out of her way to make customers feel welcome. She was very warm and personable and made this part of my move less stressful. She even remembered me a month later and where I was moving. I was a short term renter but if I ever have to store my belongings again, I will definitely come here!
Sara is nice
Sara is attentive
Sara is personable, very good customer,
Sara is super and the facility is beautiful
Sara helped me save money she provides excellent customer service
Sara is friendly
Sara is informative
Sara does a great job as manager
Sarah was amazing!! She was so helpful and handled our move in with professionalism and was SO nice! Highly recommend!
Sara is absolutely amazing. She is professional; responsive; helpful; and a very kind soul. We have other storage units at other facilities and Sara is by far the best property manager we have ever encountered.
Sara was fantastic! She helped through every step of the rental process, and was extremely informative. I handle commercial storage spaces for our company all over the country, and this is one of the best locations I have ever worked with.
Sara was very friendly, helpful and professional. She made it super easy to get set up, and made sure all my questions were answered. Thank you for your great help!! The units are clean and the location is well-run!
Sara is a good manager and made renting easy
Sara was awesome and helped me load my car and handled all the things I needed with ease and grace! So great!! Thank you, Sara!
Sara is a great lady
Sara was amazing! She is so positive and helped me rent a storage unit in minutes. I had been a Public Storage customer years ago and had a so-so experience, but now I'm a fan. Bravo, Sara!
This is the best Public Storage in the Marin area. The facility is new and it's all on one floor -- and indoors so it's very clean. Sara, the manager, is personable and professional. She goes the extra mile to take care of everything -- and it shows!
Sara takes good care of me!!
Sara was very professional, explained all the concerns with covid-19 precautions and answered all my questions. She has an awesome attitude.
Sara was helpful, friendly and professional in the COVID move out. Thank you!!!
Sara is amazing professional and gives a great service
Sara got my lock cut done she is the best
Sara was absolutely amazing providing me with superb customer service. I felt extremely comfortable from the moment I spoke with her on the phone and even more so in person. Public storage is not like any other storage facility I have seen. The building was clean, organized, and safe. I highly recommend renting from Novato Public Storage.
Sara is fantastic
Sara is a professional assest to this facility
Sara was fabulous.
Great facility. Sara's a total rock star—helpful, quick, efficient, and friendly. I came up from San Francisco to rent here because it's well-run and well-maintained. No drama at all. Huge props to Sara and her team.
Sara was terrific at working hard to honor our online reservation price she is a 6 star manager
sara is genuine
Sara was awesome! Super clean facility! Sold me!!
Sara is friendly
Sara is a good manager
Sara. Great customer service. Very helpful
Sara was extremely knowledgeable and helpful. She made the experience very easy. I would definitely recommend this facility.
Sara was excellent at helping me with moving products
Sara is GREAT!!!
Sara is easy to connect with
Sara was extremely helpful and actually did more than I expected she presented a different unit for me which is extremely helpful
Sara is real and awesome!
Sara was super helpful! They are lucky to have her!!
Sara is outstanding
Sara is nice
Sara is a great help😇
Sarah was very helpful and efficient. She explained all the pros and cons of different options.
Sara stayed after hours to ensure that my property was safe when I accidentally left my unit unlocked. She was awesome! She even called my emergency contact to confirm my follow up
Sara was very informative and professional. She is awesome.
Amanda was great at helping me with all my storage needs
Sara is friendly And a pleasure to work with
Sara is amazing
Sara is the best could not have done it without her
Sara is cool and professional
Sara is so informative
Amanda was the best life saver of the day for me, just when things seemed to be horribly zahe stepped in to save the day.
Sara is so professional
Sara is helpful
Sara is on top of things go see her if u need a unit
Sara is one incredible lady
Sara is so polite and on top of my bill
Sara is the best!!!!
Sara is outstanding to work with. She is helpful and really takes good care of this property.
Sara is great to work with
I don't like the way they conduct business . Very impolite
Sara was nice. Facility was clean.
Sara provides 5 star service
Sara was great and so helpful! Thank you!
Sara was super helpful with our move out—professional helpful!
Sara was polite & Sara runs a clean store and it is well stocked
Sara is amazing!! I’ve used at 3 storage facilities during the past 20 years, and this has absolutely been my best experience!!
Sara was pleasant
Sara is always helpful
Amanda was awesome!
Sara is so very helpful. She has great telephone skills
Sara is outstanding
Sara was great and helpful very polite
Sarah was nice
Sara is so helpful rental process was easy
Sara and Amanda helped me all the way through with knowledge about how to store my move to help me get the best deal for what I needed. 110% Great service. Thanks for the help I'll use this facility if I need to again in the future..
Sara was wonderful and very helpful.
Sara was awesome!
Sara was fast and great
Sara is helpful
sarah provided amazing customer service! All is nice and clean. Thank you!
Sara is great! She always greets me with a smile and is so helpful with letting me use their carts to haul my items to and from my storage unit.
Sara is an amazing manager
Sara is so attentive to my storage needs
Sara helped me with my lock cut she is a gem
Sara was pleasant
Sara is quick and made it super easy
Wonderful experience of Public Storage at this facility. Helpful with establishing an account and storage unit, and a very smooth move-out today with Sara providing cheerful, helpful assistance right up through the move-out receipt. Would recommend this location to others.
Sara was great!
Sara is good manager and very personable
Sara is awesome! She helped me through an auto pay scenario that needed guidance. Thanks Sara!!!!
Sara is the kindest and friendliest representative
Great place and people
Sara was so sweet and helpful! Best service ever!
Sara is great she called me when I forgot my important books during my move out and held them for me
Sara was so awesome and helpful from the moment I walked in the door . I highly recommend this storage facility it is clean and conveniently located.
Great place for your stuff!
Upon my first interaction with Sara she was simply amazing she handled things quickly and efficiently she should be a motivational speaker she got me in the motivated to get the job done when I was unmotivated to move my home
Sara was very detailed in the rental process
Sara is very nice and insightful
Sara is easy to connect and bond with
Sara is wonderful! She gave me great customer service and explained everything in detail. Her advice is pure gold. She connects with you on a human level and you feel that you have been treated beautifully. She showed me where everything was when I was quite lost inside and was wonderfully sweet. I highly recommend this establishment and the person who is running it.
Sara is intelligent.She is professional and kind and they are for your every need. She also did a great job explaining what products they had and I bought several dollars worth of products because she informed me that they were there and I could purchase them which will help greatly with my storage and moving process. She is an asset to Public Storage.
Sara was extremely helpful in assisting us with the logistics in clearing out our relatives storage locker today. She is pleasant, affable, very helpful and I would highly recommend her to anyone looking for a well run and staffed storage facility!
Thank you so much to Sara and Anthony!! Sara has been so attentive and helpful from the very first and I love stopping by for a chat on my way in to our lockers. She is super knowledgeable and willing to go the extra mile to help me out. Thanks Sara!
Sara is super accommodating her business sense is impeccable
Moving is always a pleasure
Sara is the best - She is always working hard to ensure her customers and the facility are well taken care of. My pick for the nicest PS in the bay area.
I really appreciate Sara's integrity
Sara is a asset to public storage
Sara was so professional she understood I didn’t need a lock because I left another storage facility because of Sara’s great reviews on here No pressure rent from her
Sara is cool she handled business professionaly. I like her style
Sara is fast and fantastic
Sara was very accommodating and professional
Sara goes above and beyond to make sure I am satisfied with my storage needs
Extremely professional and super nice people with excellent security! 5 Star rating all the way! I highly recommend Public Storage and especially this place! I always need storage for all my extra equipment but never really liked any of the units I rented in the past until I tried Public Storage. It’s always super clean, really easy to get to, plenty of convenient parking and the inside temperature is perfect! - Sara is very professional! Again, highly recommended!
Sara is very professional and knows the storage industry very well
Sara was kind and professional I like her
Sara has been so great - she goes the extra mile to make moving easier! Public storage stands out among the rest because of her!
Sara is awesome and great to work with.
Sara was very professional and I love my unit and location.
Sara is fantastic
Sara quickly resolved a billing issue in a competent and professional manner. She is really good!
Great service all the time! I have 3 units and everyone there has been super helpful! Sara was great today and really helped out and everyone I’ve encountered there has been fantastic!!!
Sara was amazing
Sara is so HelpfulAnd professional
Sara is nice and friendly I find her to be awesome and she rocks at Public Storage
Sara is helpful and honest
Sara was fast
Sara was helpful and unit was clean
Sara was amazing
Sara is so great I believe word of mouth is The best advertisement so I am leaving her this review to let everybody know rent at public storage on rush landing in Novato and ask for Sara
Sara was very personable. The office was clean
Sara got my issue handled fast and the units looks amazing . Climate control is a plus
Sara Was very helpful and showed me a very nice unit I’m going to discuss it with my client and we will decide later. But she was extremely polite and very professional
Melissa was Super Professional and very Helpful.
Awesome place , very clean. Superb customer service , Andriana was amazing.
Melissa is always so helpful very kind and professional. The facility is well kept I have been storing at this Location for years now and it’s always been a pleasure working with Melissa.
Melissa is very professional and knowledgeable. She's very personable and always smiling. The property is well kept. She has gone above and beyond to help me. She even located a cart and brought it to the area where I parked. I would highly recommend this facility.
Mellisa was amazing! We arrived an hour late to our move in date but helped us enough to understand and answer any questions we had since it was our first time renting. Absolutely amazing.
Una provided excellent customer service. I used Public Storage for a brief period of time but would definitely use them again if I am ever in need of extra space to store my items.
Melissa was very informative and helpful.
Melissa is wonderful and so knowledgeable and efficient. Also....very impressed with security and cleanliness. Not a bad view either.
Melissa was so amazing we loved storing at this public storage. It's always so clean and love that the access hours. Definitely telling everyone about this facility go see Melissa she get you all set up!
Melissa was great helped me get the right size unit and great deal on boxes to. The facility is well maintained and clean.
Great working with Melissa. Amazing service and helped me out very quickly!
Melissa was awesome/ helped us out on a holiday weekend / highly recommend
Melissa is very pleasant always kind and office is very clean and well kept.
Melissa was great she helped me figure out what all I needed to pack up my place. They got good deals on boxes for sure would recommend this location for anything you may need for packing or storage.
Great service
Lisa was an absolute joy to work with. Friendly, professional and flexible. So glad we chose this facility, great location as well! And competitive pricing.
This location is kept really clean and is convenient, situated right off 101. I appreciate how professional, yet down-to-earth, Joe was in clearly explaining my options so that I felt comfortable about what I was "signing up for.
Moving is so stressful but Melissa made it so much easier. She got us into the storage and git us all we needed to pack our home. Facility is very clean and well kept . Thank you Melissa for all your help.
Melissa was great! Highly recommend this place!
Came in to get some boxes Melissa helped me and was so great!
Went into this location looking for some boxes I was really impressed by the manager Melissa she was very friendly and knew exactly what I needed to pack my place. Definitely would recommend this place for anyone looking for a storage or just get some boxes! Melissa is great.
Normally I use the other storage facilities and this is my first unit here. Absolutely CLEAN and more updated units here and the access is so much easier. The ease of reserving the unit online with last minute notice was a godsend, and Melissa’s quick call for follow-up and an appt made me feel very confident on a very rushed and last minute job. Thank you for everything!!!
Melissa was so helpful with setting up a new unit for me! She made the process very quick and easy and advised me on all deals and promotions to get me the best monthly rate. The whole property is very clean and well kept. I will definitely be using this location for all storage units in the future!
Breanna was super nice and helpful. The facility was very clean, would highly recommend to anyone for storage! Thank you Breanna!
Melissa was amazing helping us out great customer service.
Melissa was very helpful; I was unprepared when I showed up and she tool care of all the details to make things smoothe. Thanks!
Melissa was absolutely amazing she helped me get the unit and was just great. Highly recommended MELISSA is great!!!
I wish i could give more than 5 stars just for the simple fact the manager was working wile grieving the loss of a loved one. It amazed me at the amount of professionalism Melissa showed wile helping us during our horrible Tragedy with the fires in santa rosa she was absolutely amazing and made us feel very comfortable. This company is very fortunate to have such a wonderful employee working for them. Thank you Melissa for all your help you will be in our thoughts.
Today came in to pay my bill from another location the staff member Melissa was very courteous or very helpful and overall Pleasant attitude definitely recommend coming to this location it's kind of tucked away and discreet so you don't have to worry about a lot of traffic and waiting to get through the entrance
Melissa made the whole experience of finding thw right sized unit and signing up super simple and fast. She made sure I was getting the best deal and she was helpful in selecting the amount of boxes we would need for all our stuff. Thanks Melissa for a great experience...
Super friendly, great service, highly recommend!!!
Melissa Nicholls manager is awesome. Nice clean place I would recommend this location to friends!
Really nice storage facility, super clean and good location as well. Melissa has helped me my last couple visits and is very friendly and personable.
Great service and staff
Great customer service. Melissa is so efficient and great.
Melissa is the best!!
I loved my experience at Public Storage! Melissa was very helpful and nice. The whole process was fast and easy.
Great service great staff specially Melissa..that's why I give 5 stars😊😊😊😊
Thanks una for your help today, great people here!
Una gave great service today and faciæity is clean
Great modern air conditioned facility. Melissa took great care of us. Very efficient. Highly recommended.
Excelente
Great service Melissa is very helpful.
Great safe place for storage
Awesome service, Melissa was great and helped me out tremendously!
Melissa was extremely professional and organized. She explained everything thoroughly.
This is a great storage facility Melissa is very nice she helped me get everything i needed to store my stuff. Definitely would recommend this place to store its very clean.
Melissa is so wonderful ive been storing my things at this facility for years now. This site is so very clean and well kept and secure. Its always a delight to see Melissa shes the manager here and is so helpful and professional. Definitely no where else id rather store my things. Thank you so much Melissa for all your help!!!!
This is a great facility Melissa is amazing since day one she has been so helpful and friendly. If anyone is looking for a storage facility come here and rent with Melissa you won't be disappointed.
Melissa was great when I came in to sign up, couldn't have been more helpful and she loves Disneyland😀
Teila was such a great help getting my storage needs met!! I absolutely love her customer service and she made it easy for me to figure out the size i needed for my things.
Very helpful and good Customer service Melissa gave me all the details how to organize my space such a young sweet lady
I would not recommend trying to visit this store during normal business hours. I went to this store on 3 different occasions this week during normal business hours and the store was closed. There was a sign left that the manager would return at a certain time and no one returned after I waited 15-20 minutes. It seems very unprofessional to advertise certain business hours and not be open during those hours. You might want to call before you drive all the way out to the location only to find no one home. Hopefully they answer their phone. I generously gave 1 * in order to post my dissatisfaction.
This property is well maintained Melissa is so helpful.extremely user friendly very clean well keep. Love the fact you can access till 9pm it's been extremely helpful. Would recommend this facility.
Melissa was incredibly helpful. She allowed me to prorate my last month, which was a life saver in light of the fact that I'm a student parent and preparing for a cross country move. Very considerate and responsive.
Great facility Melissa was great very professional and helped me get the unit i needed. Would definitely recommend this location very clean.
Property extremely well kept. Melissa the manager was very helpful! Very pleasant experience!
Nice clean, dry place. Melissa is the friendliest, most helpful manager I've found in storage facilities. I strongly recommend this business!
Melissa could not be making my move any easier! The facilities are clean and convenient and cost effective too. I cannot say enough about how great this Public Storage is!
I recommend this location highly. It is very clean. Melissa is very professional, pleasant and a wonderful person. We had movers come to empty out our two large units and she was very accommodating to us and the moving company to make sure our experience was a pleasant one! Best storage unit place I've ever used... Gonna miss it & Melissa's kindness too! Thank you. Customer Service goes a long way with me! I'll definitely refer people I know in the area!
I have been a customer with a Public Storage near me on/off for a couple years. I'm writing to you to let you know how pleased I've been with this PS but more importantly the service I have received from Melissa the Property Manager. Time and time again Melissa has been most helpful and courteous! I hope this brings some recognition to her. It is well deserved! Thank you J. Clucas
Rented out a storage space about 2 weeks ago , very spacious . Melissa in the front was wonderful , we had originally reserved a small one and she saw our truck and still walked over to show me the small one but said she could accommodate us to a bigger one which was amazing , She was very helpful during our transition and was kind enough to bring over a cart to me when another customer was done using it . Thanks for all your help Melissa , You rock !
The young ladie Melissa was so wonderful she solved all my problems and I got a great deal on the space and boxes.
Melissa helped me set up my space over a year ago. She was very helpful and knowledgeable about how to rent the space. Automatic payments are easy and affordable. I found the unit to be clean and safe. Great place to store you extra items. Highly recommend this company.
Melissa is just awesome, made my moving experience tremendously easy. No hidden fees or stuff to worry about like that. Fair price, wonderful service.
Public Storage is very fortunate to have Sonia working for them she was very helpful and professional and made things so easy for us thanks Sonia thanks public storage
I love this facility the service i received was amazing.Melissa was so helpful in getting me the boxes i needed to pack my things up. Very clean and very secure i am very satisfied with this storage facility. Anyone looking for a space to put their things come see Melissa! Thank you again for all the help.
Went to pick up some stuff to help me with my move.Melissa was great would definitely recommend this place to anyone needing boxes or supplies.
Nice property. Property manager Melissa helped me get everything I needed
Great Storage place nice people would recomend to anyone. Mánager melissa helped with all my needs explained everything well.
Christine, awesome help.
Clean, well kept facility that I've used for years. Highly recommended
Super convenient, clean, affordable and LOVE the staff! Melissa and Evelyn are awesome...really helpful and totally sweet! 😆
Great facility! Melissa is always nice. Would recommend this facility to anyone who needs a storage unit.
Melissa was so helpful and very professional with me. The facility is exceptionally clean.
Always get the best service here!!!
This was my first time needing a storage unit. Melissa is excellent! Knowledgeable, organized, and pleasant. The unit was clean and quiet. My suggestion is to know whether you need indoor or outdoor access. I probably needed outdoor but am very happy with the location. The lights are the one thing that is frustrating. They are on timers and turn off constantly when I am inside my unit working. Even with a portable light source it gets pretty dark. I would recommend this location to anyone needing a storage facility.
Came in and got all set up Melissa was very helpful got me all the supplies i needed to pack up my home. Great facility love the location and its very secure and clean.
Great service the manager was very helpful and got me all set up. I would definitely recommend this facility to my friends and family. Also very clean
Krystal was fabulous! She was super helpful and very pleasant to work with. Thank you so much!!!
The facility here is very clean an well maintained we stored here for a wile an were very happy with the service we received. The only thing I didn't care for is that the carts are only available in the office but other than that small inconvenience I enjoyed my storage experience here.
I came into this location to get some boxes an other things to start packing my house. I got some pricing on storage as well and its fairly reasonable and its a very clean place to store as far as storage goes. The staff is really nice and helpful i will be back to store in a couple months.
It was great
Love this property the manager helped me get into the right storage an got everything I needed to store it safely.ive never had a stored my things before so I was a little nervous but Melissa made it painless.thank you again for everything
I never thought that renting a storage would be so simple, the women who helped me was so kind and very knowledgeable about the business I'm very happy I choose this location! ask for Melissa she will get you started and you wont be disappointed.
Super nice staff, clean and easy to access facility, good rates
This is a very great location. The Facility is very clean and well lit and very secure i love that you have to enter your code before you can Access the prop.The manager Melissa is very sweet and really cares about you and your belongings and the safty of them.i feel good about storing here an would recomend it to anyone.
Fantastic! We are new to Public Storage and have had nothing but pleasant experiences. Melissa at the front desk will make finding the right storage unit a breeze. She'll even give you a courtesy call for the first few months to remind you to make your payment. Extremely helpful and convenient location!
Came in to pay a bill for my mom and the young lady Melissa that helped me was so pleasent and helpful.It's not every day that you find someone in retail that genuinely cares about the customers.I don't store Here but coming in to pay a bill made me feel like I should.If I ever need storage I know where I will be coming.highly recommending this place to everyone I know.
I was in need of a storage unit for all of my stuff when I came in to look the manager Melissa showed me the perfect unit for all my stuff.She was very helpful in getting me all the boxes and what not I needed to make sure it all was stored safely. It was a nice experience all together I would definitely say not as stressful as I thought it would be considering moving in itself is highly stressful but Melissa made it a whole lot easier. it's always nice to meet people who care and show they care.Needless to say Melissa was great and I'm glad we are storing here.
This is a great place to store your things Melissa the manager there is great she really helped me get the right unit I needed at a really great price.Every time I go to my space im greeted with a nice smile and a friendly hello definitely refreshing.I would highly recommend this location to my friends and family
Came into this location to get some things to move.I was really impressed by the service i received by the property manager Melissa she helped me get the things i needed to pack what small amount of things i have.I didnt need a storage at the time but if i did it would be here.Great service and clean facility.
Melissa at the front office of 300 Rush Landing Rd, Public Storage, is very professional and courteous. The facility is very well lit and maintained. The climate control is important for people who have upholstered furniture and need to keep things mold free and be in a reasonable environment, when going through boxes from time to time. Security codes are required and trolleys are provided at both entrances. Certainly the best storage units I have seen in California.
Moving a lifetime of possessions can be an exhausting experience.The Public Storage staff made the entire process substantially less painful by making certain that you got the correct storage unit for your individual needs and any packing materials necessary. The facility was clean, well lite, temperature controlled and well constructed. There is plenty of parking, bathrooms and hand carts. The security measures were not overly complex and easy to follow. The access hours of 6a.m. to 9p.m. are convenient. This has been a big improvement over a prior experience.
Came in to get some supplies i needed to pack my house i was greeted by the property manager an she helped me get all the things i needed at a great deal.i would recommend this facility for storing an to just get supplies very clean an well kept.
This facility is really clean and well maintained.the young women who works there is very sweet and helped me get all set up.Great place to store I will be telling my friends about it.
Absolutely fantastic service, and super friendly people! I'd recommend them to anyone. Facility is very clean and professional as well.
Great customer service!!!! Melissa is the best!!! I will be a long time customer!!!!!
I was looking around for a secure place to store my things and came across this facility in Novato.The young lady there Melissa who is the property manager was so helpful she went through all the benefits of the facility with me an just made me feel so at ease.I would recommend this facility to anyone looking for a place to store.Thanks again Melissa for making this process as easy as possible!
Came in to this store to pay make my payment and was helped by nice young lady named Melissa. She was very helpfull and was showing me great customer service. I felt very welcome in her store and plan on coming back. Thankyou Melissa for making my day paying bills easy.
I recently became a customer of public storage in novato california. I have never recived customer service like I have here. Melissa is patient great sense of humor great multi tasker. The establishment is Pristine I would recommend to anyone i rate the place a 5 star. Mahal melissa for up outstanding service
Had a great experience here Melissa was AWESOME she was so polite and kind she really helped me out with getting everything straighted out with my space.if your looking for a storage go see Melissa she will help you out.GREAT CUSTOMER SERVICE!!!
You don't expect much when renting storage but I was pleasantly surprised to get such great service. Melissa helped me open my unit, provided a great overview of the contract, and expedited our tour since I was rushed. She embraces customer service while being very efficient. I highly recommend this place. It was clean, well secured and overall a great experience which really makes the difference; especially when you're moving!
Thank you to Melissa at Public Storage!!!!! She made sure everything was easy and answered all of our questions! Very friendly. The price was super low and they are happy to help you if you only need to stay for one month.
Melissa was great
Erick was very helpful finding a storage for our family thank you.
Krystal is very friendly and helpful!
I went to check out storage spaces today and had Krystal help me and she was super friendly and answered all my questions super duper!
Kristal, has been very helpful and kind
Melissa is AWESOME! Great customer service, extremely friendly and accommodating. Thank you for giving us a great experience on our moving day!!
Melissa is Very friendly and professional!
Easy parking and access. Climate controlled storage. Melissa was helpful and friendly.
I have been storing my things here for a couple months now and I love it here.Melissa the manager is always so nice and very helpful.i would definitely recommend this Particular public storage location just for the simple fact Melissa is here and I've revived nothing but great customer service since I've been storing here.
Had a very nice experience. Very quick, easy, and the place seemed secure and safe. Melissa helped me out, she was great! I would definitely recommend this location.
Melissa is very helpful and nice. I make my payments there every month never have had a problem!!!
Loved the service i received here. Melissa was super helpful and very friendly. She helped me get everything I needed to get set up here!
I can't say enough good about Melissa. Working with her getting my storage unit last minute was a breeze. She took the time to make sure I understood the unit sizes and prices and the packaging materials available here at Public Storage. Cheerfully ready to say hello and facilitate any needs that arise, she was definitely my reason for choosing this storage over a handful of other storage facilities in the area given all local pricing is comparable.
Stored at this facility for a wile.Melissa was so kind and very helpful I would definitely come back to store here again.
Melissa is fantastic and attends to everyone's needs.
Melissa was very helpful in the process of getting our storage.she showed us all we needed to protect our things wile they are being stored.very clean property I would recommend this place to my friends and family.
Melissa helped me get all the information. I needed an made my move very easy I would Recommend This facility.
Melissa was super helpful and made this moving process much easier. It's nice to have this kind of service!!!
Great job melissa is great
I had a good experience while storing my belongings with Public Storage, Novato. The staff; Melissa and Krystal were helpful and pleasant.
Krystal was fantastic! She made the process super easy. She made sure to explain all the details about the unit to me. She showed me the storage room and it looked HUGE compared to what I thought it would be. Krystal didn't try and push me to buy products I didn't need. Her customer service was amazing. I would highly recommend this specific Public Storage in Novato.
Melissa was very helpful in getting me set up and made my move real easy. I would recommend this location as everyone here was really nice.
Customer service was great! Melissa called immediately when the unit I needed was available.
Melissa helped me with filling out paperwork for another location; I wanted to secure a storage space for the month of November, but I wouldn't be in that other location's area until a couple of weeks later. Although Melissa wasn't sure of the policy, she called the other location to find out more information. Paperwork got faxed over, and I filled it out. I was grateful to have the option to fill out paperwork locally (Novato), so that I could secure a space to secure my vehicle at a location closer to the airport. However, a couple of things were frustrating. I had to leave the office because Melissa needed to help other customers and lock up the facility. I was ok with that, however, she didn't tell me that she was back. So I had waited outside longer than I needed to, and I already had tons of errands to run before the commuter traffic was going to start. The other thing was the other Public Storage location (near the airport) didn't get all the paperwork faxed to them; Melissa had forgotten to fax the addendum and the receipt. I then had to fax them myself; for some reason, there was an error, and I had spent 1.5 hours trying to send the fax from home, before giving up. I then put the documents in the mail. Melissa was really nice, but things could have run more smoothly. I'm at least happy that I was able to secure the storage spot.
The other day i went in to buy boxes and i met mellissa, she was great ive never had such a nice person help me and she was very proffessional on how she handled everything. She even offered to help me out, overall this was an amazing experience here!
I have recently moved here to Marin County, and have a storage in El Sobrante. I was stressing really bad about getting over there to pay my bill each month, since I now work here in the area. I decided to go through the hassle of once again packing all my things from El Sobrante, and hiring help to move it over here. That is until I met the most delightful employee who works at your Rush Landing Road facility. I went into the office basically dreading the expense, and the hassle of it all. Melissa took about 5 minutes, and calmed me right down. She explained to me that as much as she would love to rent me a unit and watch my things for me, I could just come in to this facility each month and pay my bill. She would handle everything for me. It has been my experience over the years bring in management for 31 years, that most regular employees don't even want to go the extra mile at their own place of employment, let alone help another facility located in another county. Let me tell you, Melissa was not only very kind, but knowledgeable regarding Public Storage. She made me feel like this company genuinely cares about its customers, and their feelings, not just renting units. This young woman represented Public Storage as if she was Public Storage. I can't think of any employer who could ever ask for more than that. I have since been telling all my friends and co-workers about Public Storage and so far, 3 of them have rented spaces from you. Who ever trained this young woman should know, she took her training and put it to good use, but she also brings all of herself and puts it into the job every single day. God bless you Public Storage, because of your employee, I know my belongings are safe and cared about.