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Public Storage Self-Storage Units at 130 Landing Court, Novato, CA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
One-time $29
admin fee applies.
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4'x5'Online only price$ 85/moSmall 4'x5'- ground floor
- inside unit, swing door
$ 85 /mo $ 85Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
5'x5'Online only price$ 120/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 120 /mo $ 120Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
5'x10'Online only price$ 167/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 167 /mo $ 167Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
7.5'x10'Online only price$ 214/moMedium 7.5'x10'- elevator access
- inside unit, swing door
- near door or elevator
$ 214 /mo $ 214Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
7.5'x10'Online only price$ 220/moMedium 7.5'x10'- elevator access
- inside unit, rollup door
- near door or elevator
$ 220 /mo $ 220Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x15'Online only price$ 363/moLarge 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 363 /mo $ 363Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x10'Online only price$ 379/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 379 /mo $ 379Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies.
Nearby Self-Storage Locations
Self-Storage Near Novato
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Storage Near Novato CA 94945
Self storage near Novato is located between DeLong Avenue and Rowland Boulevard, and between Redwood Boulevard and Redwood Highway/U.S. 101 in Old Town Novato. Find us convenient to Highway 37, Downtown Novato, and Gnoss Field Airport.
Small Storage Units Near You in Novato
Frequent flyers out of Gnoss Field Airport can stow travel items close to the runways in our small storage units. Golf storage is a popular option in an affordable 5x5 storage unit. Tuck away clubs after a round at your favorite fairways to keep your trunk free for other hauls. StoneTree Golf Club is just a few miles away for convenient pickup and dropoff of your golf bag. These handy 5x5 storage rentals are about the size of a large closet and useful for all kinds of organizing projects.
Households around Rancho Elementary School looking to declutter can stow all-ages recreational gear in a 5x10 storage unit for fun outdoors at Arroyo Avichi Park or exploring Mount Burdell. Behind the athletic equipment, fishing tackle, hiking gear, and beach toys, keep your holiday decorations, off-season garments, and other rarely used items.
Medium Storage Units Near You in Novato
If you are expecting a new member of the household clear out space with a 5x15 storage unit. Capable of holding two rooms full of belongings, these units are useful if you are renting out your place short-term and need to clear the decks. Bike storage fits nicely in these long storage spaces after mountain biking or riding Stafford Lake Bike Park.
Sharing a home at Hill Valley Apartments, Otavon Apartments, a condo or townhouse nearby? Store duplicate furniture in a 10x10 storage unit to keep common areas as uncluttered as possible. If you are downsizing, store three rooms worth of mirrors, decor, clothing, and furniture while you decide what to keep. Small businesses in Downtown Novato running low on space can use one of these storage units for excess items.
Large Storage Units Near You in Novato
Capable of accommodating four rooms full of furnishings, a 10x15 storage unit is great during remodeling projects, building an ADU, or when moving apartments. These hefty storage rentals can hold long kayaks, canoes, and standup paddleboards. If you are an avid paddler, select an outdoor storage unit because the drive-up access makes loading and unloading so much easier for frequent use on the Petaluma River launched at Black Point Boat Launch. Pack in camping, fishing, windsurfing or kite-surfing gear along with your oars, paddles, and safety equipment. Or clear out your garage and park the cars inside once again.
Homeowners around Novato High School planning a renovation can store five rooms of furnishings in a 10x20 storage unit. If you are new to Novato or between residences, store the contents of a three-bedroom home in one of these large storage rentals while you look for your new place.
For larger projects or if you are relocating from a bigger house, a 10x30 storage unit should do the trick. About the size of a two-car garage, these extra-large storage rentals can hold seven-plus rooms of belongings.
Climate Controlled Storage Near You in Novato
Storage near 94945 offers indoor storage units, climate controlled storage units, and outdoor storage units with convenient drive-up access in a wide range of useful sizes. Just look for our Public Storage orange rollup doors for storage in Novato whether you are moving, renovating, downsizing, or decluttering.
Novato Public Storage has storage solutions to fit both residential and commercial needs about 28 miles north of San Francisco.
When too much clutter piles up or you are just moving to Novato, take advantage of our eRental program to book a contact-free move-in.
Find additional storage near 94945 at 300 Rush Landing Rd, Novato CA 94945 and 380 Merrydale Rd, San Rafael CA 94903.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 420)
Property manager is awesome. She knows her job and she has a great personality. Very helpful team!
Josephine was fantastic! The unit I reserved was too small but she was able to find me the perfect size in no time.
Had a smooth and stress-free experience storing at Public Storage, 130 Landing Ct, Novato CA The facility was clean and secure, and the staff especially Josephine was incredibly helpful and friendly Highly recommend!
Nice and clean storage! Easy access gate with the app! Josephine helped me with my move in and showed me how to easily get to my unit. They have very useful carts to help with moving in items in the hallways which is a plus! Thank you Josephine!
It's been a busy year and I've had to shuffle things around a bit. Public Storage at 130 Landing in Novato is so clean and secure, I'd recommend this facility as your best choice. Finding the right size unit is easy enough and when you meet the managers and Josephine, you'll instantly feel that your belongings will always be safe and secure. Yeah, I know when moving your stuff around, you sometimes forget important things like a restroom break. PS has you covered there, too. Clean as a unicorn's smile. Yes, I use their app for access and to ensure my auto pay is good to go. The app has been updated and user friendly. A+ facility. Highly recommended.
Josephine is truly outstanding. She manages the Landing Court property with exceptional professionalism and efficiency. Beyond that, she provides clear, honest support and information, helping clients feel confident, informed, and responsible as renters. Thanks to her efforts, the facility operates smoothly and reliably. A big thank you to Josephine for setting such a high standard!
My husband picked a unit that didn’t work for our belongings. I saw the problem just as the office closing time. Thank goodness for the property manager Josephine, she stayed late to rebook and our unit to a much better fit for our family belongings. We are so grateful she was there to resolve the problem!
Manager Josephine is fantastic - she keeps the property Clean, rodent free and well secured. Drive up spaces are so efficient.
Josephine is a commensurate representation of what "service and consideration" are all about. She is professional and efficient in managing the Landing Court property. Further, Ms. Josephine, provides straight-forward assistance and information to her clients, so we are knowledgeable, conscientious, and independent renters of our own space. The property is a well-oiled machine, thanks to Ms. Josephine. Treat her with respect and say thank you to her by being responsible and conscientious users of this wonderfully clean facility. I have two spaces with public storage; the other in SoCal. Both are efficiently run and clean. I'd say overall, PS endeavors to represent their best intentions. I can't speak for all facilities but the two I rent from are efficient and clean and allow for easy access. Hats off to Ms. Josephine and Public Storage!
Ms. Michelle Client
Moved in today and property manager Josephine was very helpful and pleasant, took the time to show me everything. Very easy process and unit was exactly what I needed - at 130 Landing Ct, Novato CA. Thanks Josephine!!!
This specific location at 130 Landing Court is excellently managed and is nice and clean.
Vivian has such a lovely demeanor over the phone, she listened to my concerns and offered proper resolution to my problems.
I wanted to say that Josephine is awesome and she keeps the property so clean. She's always so helpful and always out cleaning around the property. Also, the bathroom is always clean! Thank you so much Josephine you get five stars and I hope this gets to your manager
Novato Landing location – Josephine was so helpful and very kind with assisting me with moving in logistics. Super friendly super easy to work with! Thank you so much!
I went in to extend my storage for 1 more year and Vivian was awsome!!
She went over and beyond her customer service! Thank you!
The customer service from Josephine was excellent. She guided me through each step using their automated system and bringing me to my unit. I switched to a bigger unit and she made it easy and seamless! Thank you!! Access hours are longer than others I shopped for too.
Exceptional positive experience and all due to Josephine, the Manager. She was friendly, knowledgeable and patient with my move in and move out situation. I will pay her kindness forward. The facility is clean and a nice storage area.
The service was great. Very helpful 🙂
This is an excellent Public Storage facility. I have rented here for several years. Josephine the manager is very pleasant and extremely helpful. I recommend 130 Landing Court if you are considering a storage unit.
I have been in storage for about 4 months and it has been a pleasant easy experience. Josephine has been awesome to work with and super helpful. I have referred a few friends here due to the service Josephine offers.
Sara was always friendly and provided excellent customer service from move in to move out. We would definitely choose 130 Landing Ct if we need a storage unit in the future. Thanks again Sara!!
Sara is so helpful
Sara is amazing. She made the process of getting a unit very smooth!!
The customer service at this location is wonderful. Josie was very welcoming and helpful and I can tell the place is well looked after. I need a long-term climate controlled rental and can already tell that this place will meet my needs very well. Thank you.
Josephine was so helpful! The process was quick and easy and we are so happy we chose this storage space
Great service and safe location
Anselmo dose great service
Josephine was super helpful and made the set up process simple and efficient. Great location too.
We’ve had many Public Storage units over the years and this one is our favorite. The entire facility and restrooms are very clean. It’s very easy to access and there’s plenty of parking. All the staff are delightful, especially the property manager, Josephine. I highly recommend this location!
Josephine was very nice and very helpful she gave us a full tour of what we where looking for, giving us a full storage experience and running us over the basics we got a storage there and then 5 stars experience!
Had an incredible experience with Josephine and her team. Thank you so much!
Raised the Rent without my consent after only being there for 3 months. Absolutely ridiculous. I will tell everyone to never use this company. LIEN FEES ALONG WITH RAISING YOUR RENT TRIPLES THE ACTUAL COST PER MONTH !
Josephine made renting a storage space so easy. She is extremely knowledgeable and was great to work with. I suggest 130 Landing Rd in Novato Ca is the best for storage.
Josephine was very personable from the first time we met to when I departed. Overall great service and enjoyed the humour from the attendant
Theee best, love it and it’s far away from others if you dont want anyone to know where your storage is because everyone thinks of other storages, clean, quiet, manager is really funny and talkative so you won’t ever be bored hahaha manager always have smile on her face is always cheerful which is a plus
Anselmo is an excellent manager!!!!
Josephine was the best. This is the person you want to work with. She was pleasant, responsive, reliable, & honest. 10/10
This place is a 5 star storage facility. Very nice employees and clean and safe. Upon my exit Josephine was very helpful and considerate. I would definitely rent from them again in the future. Thr initial person who rented the space I forget her name but she was bomb as well!
Very clean, easily accessible with wide hallways.
Josephine in particular was incredibly helpful every time I had to move stuff around.
Sarah is the best i love the way she was so helpful
Josephine and other staff are great but Public storage is a rip off organization. They raised my monthly rent after 6 months in a unit by $30 and require insurance with a company (Sedgewick) that doesnt deliver on claims. My first unit ended up with water seepage leading to a foul stench and mold and ruined personal items. The back buildings are adjacent to a wetland! Josie found me an alternate unit in a more controlled building (a) and helped file a claim. That was in March and it is now Sept and nada from the insurers but a run around and no return of calls or messages. It is a scam sham!
Josephine, the manager, is amazing!!
She’s friendly and keeps the facility clean. She should be running the company because she understands the needs of customers and how to maintain a well organized location. However, beware of the Public Storage corporate side. My original rental rate has increased by $60+ every six months.
Great service Josephine is amazing, we any concern we have and she help us so much we highly recommend it
I had a very positive experience working with Anselmo at the Landing court Public Storage. There was an issue with my reservation where the unit I had reserved was no longer available upon check in. Anselmo made sure to resolve the situation by setting me up with another unit which was very relieving. There’s always the possibly of something going wrong with any system and my experience of being taken care of here made all the difference. I’m happily storaging at this location and recommend it to others for the great service provided. Thanks Anselmo!
Sara and Anselmo are the best! They really were very helpful.
Sara was friendly Anselmo was helpful
Great service! Josephine was very pleasant helpful and professional. 130 Landing act, Novato, Ca
Easy location, easy contract, easy access. Property manager Josephine was always helpful and welcoming. Facility secure and impeccably clean.
Josephine helps us out every time! Amazing communication and easy going. Will keep coming back
Ms. Josephine was delightful to work with. She went above and beyond to be helpful and provide great customer service. Thank you Josephine!
This place is great! The staff here are wonderful starting with miss Josephine. Everyone is always very helpful and in a great mood. They do an amazing job maintaining the place. Always clean and welcoming. I love renting here. Couldn’t give my experience 6 stars otherwise I would have. Miss Josephine, she gets 10 stars. 11/10 would recommend this place. Keep up the great work Anselmo and miss Josephine.
Hi I was greatly impressed with property manager Josephine. She was very attentive, helped me with my first day, changing the day of my moving in, showing everything. She’s very professional, friendly, very nice person. The size of my unit is great , easy to access too, even thou is second floor. Recommend public storage.
We had such a pleasant experience with the manager of this location, Josephine! I found the unit I was interested in online and within an hour of submitting a hold request, I got a call from Josephine offering her support and sharing next steps. 1 hour later, my dad and I are touring all of her available units and I signed the lease. Josephine is patient, knowledgeable and so kind. She really looked out for my best interests and did not mind waiting while I decided which unit I wanted to go with - no pressure at all. It makes me feel better knowing that she manages the building where I will be keeping my stuff. :)
Had the best experience here with Josephine. She was so helpful- we were in a pinch moving from one storage unit to this location and she went above and beyond to get us situated asap.
One of the best public storage! Josephine was extremely nice and went over and beyond to help us! Outstanding customer service!
Josephine was a joy to work with. She was thorough and had a gentle bubbly demeanor. Thanks girl!
Josephine was awesome! Very friendly and helpful. She explained everything thoroughly. The property was very clean and quiet.
Landing Ct., Novato. Josephine was very helpful!
Look no further! I’ve been renting with Public Storage for over a year now and have switched units during this period, due to changes , in regards to storage space needed, and every time I needed any kind of assistance from the office, they provided me with a stellar service! I have nothing but positive things to say about this place! I had the pleasure to be assisted by the property manager, Josephine from the very beginning. Not only she’s a very sweet and kind person, but extremely knowledgeable and professional! She handles right away, any concern or issues you may have! I also appreciate to watch her walking around the property always hands on and making sure everything is running the way it’s supposed to, as well as enforcing the rules, making sure everyone has a good experience while in there. The place is always clean and well maintained. Also they have a very straightforward App, where you can manage your account, making any transaction very smooth and simple. And if you ever have questions or concerns, the manager and costumer service are very responsive.
I 100% recommend this place!
I like this property very much clean and serves very professionally too tha k you Josephine for bean here your awesome
Great job from Josephine
Mika was very helpful, absolutely great customer service.
Josephine was amazing manager. I loved storing my things here. Clean and safe! 5 stars!
Josephine is why I will continue to do business here and NO other reason. Thank you.
This facility is clean and well maintained. Access with your code using the key pad is easy. The building feels secure and the lighting is good. We had a question about our unit and the property manager (Josephine) was friendly and professional when helping us.
Josephine was very kind, thoughtful and super knowledgeable. She walked us to our unit and made sure we were all set for move in!
Excellent seething from Josephine!
We are very happy with the service. Josephine was amazing!
Mika provided amazing customer service.
Mika made it so easy and fast!
Best experience. The manager was very thorough making sure we understood everything thing associated with the rental. Very professional and courteous.
Quick, easy and friendly!
Very impressive with property cleanliness Josephine is great with knowledge on all that answered my need thank you public storage
What keeps this particular storage facility going is Josephine the property manager.
She really shines with business dealings at the site.
Always friendly, clear with instructions, willing to solve issues, finds an orange cart( by the way they only have 2 for this oversized facility) and works out customers sudden price hikes!
She also keeps the property and each unit exceptionally clean.
Public Storage is fortunate to have Josephine in charge.
I recommend this place. the lady who works there Josephine. very friendly and helps you with everything you need
I feel very lucky to have found this facility and to have met Josephine, who is fantastic. She helped me get exactly the right unit and was extremely helpful in assisting me to figure out the access process. The location is very clean and secure so I have high confidence that things are protected.
I’m new at this storage location but since I got Josephine Helped me 100%. I ended up getting a place a 130 landing court Novato.
Thank you very much.
Josephine was friendly, thorough, respectful and incredibly knowledgeable. She is very experienced with Public Storage and it shows. I didn’t expect such a good experience at a national chain, much less a storage facility. Happy to patronize them.
Josephine was awesome, welcoming and friendly. Very knowledgeable and property and storage is in great conditions
The manager was great. Even though we were at the wrong location, she knew the area, and she was willing to help in any way possible. Her professionalism should earn her 7 stars.
Thank you Josie. Bella said that you provide great customer service.
I have my storage for about a year and a half and I have to say since Josephine became the manager, the experience has been great with her. She is very friendly and professional, always take a few minutes to say hi and have a conversation. The site is very well kept and secure. Josephine is also very helpful.
I wrote only 4 stars because Public Storage has increased already twice my rental and the second time the raise was a bit more than $100 more. It looks like they are doing that every 6 months, nothing to do with Josephine who deserves 5 stars and I really hope her management will change this policy.
Josephine was very helpful with getting my unit closed out, I would recommend this storage facility to my friends and family.
Josephine was amazing , it was like she was reading my mind with everything today and took so much stress off me . I’ve rented in the past and it’s always been a pleasure doing business with her and public storage . Thank for
Josephine was enjoyable to speak with, personable and helpful. She knows her stuff about the storage business and is an asset to the Public Storage company. Four stars for Josephine.
As for the site, giving minus one star because: 1) The site however had no carts in the outlying facility where my unit was at; I'm glad I have a small industrial dolly--I've learned you need to have one to protect your physical safety when moving boxes about and in this case, it was a necessity. 2) Not sure about security cameras, either. I didn't have a problem. 3) You need to have the Public Storage lock to match their unit lock system. Not a good investment unless you plan on keeping the unit for a long time.
Otherwise, overall, it was a good experience.
Note, pallets are always a good idea, as I learned the hard way in another storage facility, especially if it's ground floor. But always a good idea nevertheless.
I rented a unit at Public Storage in Novato recently and had the pleasure of meeting the manager Josephine. She was a tremendous help in getting me set up for moving in, from opening my account at the office to showing me to my new unit. She also took the time to show me other units that were, or soon would be, available. I applaud her great customer service and highly recommend this location to anyone needing a storage unit. Thank you!
Josephine offered excellent customer service during my first day at the locker
We visited this public storage place ( 130 landing ct Novato) to check out the storage space and the manger Josephine was very helpful and kind to show us the place. Although she knew that we will not rent from this place and we are doing to rent from San Mateo public storage.
I came to this location 130 landing ct in Novato for storing met the property mgr Josephine she is absolutely wonderful cheerful and professional helped to find the perfect unit for my need so happy property is so clean and including restroom. Happy customer thank PS thank you Josephine
Josephine, the manager is friendly and professional and makes sure you’re getting the unit that best fits your needs. The place is clean and well organized. I got a 5x5 and it’s perfect.
Josephine is the best! She stayed after hours to help us get our storage unit. She is a very sweet and helpful woman. She made us feel very comfortable and is friendly each time she sees us. The facility itself is very clean and well kept. Thanks, Josephine!
Josephine is Great. She has gone Above and Beyond for me. She has shown me and gone over different units. She has helped me figure out what I need. I truly appreciate all of her help. Thank u.
Josephine set me up with a storage locker today and the process was very smooth. She was very friendly and thorough and made the experience pleasant. Seems like a great option. Will be moving my stuff there soon. Thank you, Josephine!
I recieved a call from Josephine in response to a reservation I'd made online late one evening. She called the following morning, even though it was a holiday, and arranged a time to meet me the following day to show me the the unit and the surrounding facilities. I arrived and found Josephine to be an absolute delight! She was so friendly and helpful, and I was very impressed with how meticulously maintained the property was; from the surrounding grounds, the storage buildings and units, and the rental office. Everything was neat and tidy and looked virtually new...far beyond my expectations based on previous experiences with storage facilities. Josephine answered all of my questions and made the rental process fast and easy.
Fantastic rental experience and first-day walk thru for this first-timer. Josephine very helpful, efficient and patient.
Thank you Joessi for the professional customer service and for making my day. I am 100 percent satisfed!!
Philip.A.A.
Josie is the best! She goes above and beyond to help me with several difficult situations. Her kindness made my day- I’m so glad she was there to make everything smooth and easy! - Super satisfied customer here!
Josie was so helpful , kind , and so professional. She made my time and storage easy and practical. The place is clean and the price is very decent.
I recently rented a space online. When I arrived I’m so glad I met Josie, who answered several questions I had. She has been so helpful and so kind!
This facility is very clean and secure. I’m very happy!
Am new here, Josie gave us a nice smoothly home welcoming. Very nice woman.
Josie is always extremely helpful!
Great location
Josie was very helpful!
Am a customer for over 3 yrs at this location 130 Landing ct in Novato property is secured very well customer service is excellent and property is managed very clean meant new PM Josie has helped me with PS App glad to be here.
Have had a great experience dealing with this location. Josie has been friendly and helpful! The units work great. Thank you for your service!
Josie greeted us nicely and was friendly and very gracious. We rented a space and appreciate her stellar service.
I had a very thorough visit with Josie. She was able to answer all my questions & concerns. Ended up renting a unit that day.
I’m editing my review to reflect my recent experience on January 6th, 2023.
I’m keeping my review of my experience with Josie, as she was extremely helpful and courteous during the events that transpired.
I arrived to move out of my storage unit on January 6th to find my mattress, headboard, couch, and numerous pieces of artwork completely damaged by recent weather events. It is clear from the water damage on the inside of my unit that water had seeped up from the ground and left wall, and despite my belongings being wrapped in plastic, were either moldy or completely soaked. I had to throw out my mattress and headboard, and spent the rest of the day hand drying my couch and artwork. There were sandbags present at the door closest to my storage unit, which indicates to me that there was an awareness of the presence of water, but the property did not alert me to the possibility of water being present in my unit. Redesign action to the back portion of the storage building to accommodate proper drainage and prevent water ponding should be taken to ensure no future customers deal with this situation.
Review from December 2022:
I spoke recently with Josie about moving out of my unit and was impressed by her kindness and professionalism. She ensured I had all the information I needed to move out and made sure my experience with Public Storage was to my liking and satisfaction. Overall great experience with this location and business.
Josie is fantastic! Super helpful and one of the best property managers I’ve encountered. She should be managing big apartment complexes with her skills! Very impressed.
Very friendly clean and convenient. Josie was great!!!
I never missed my rent for 17 months, and when I needed only 2 days of rental for this month I still had to pay for a whole 31 days.
Very pleasant staff that was very professional and greeted me right away. Sara was able to help me with all the information I needed.
very clean well kept facilities
Samantha was wonderful well informed ! This place is clean and well maintained. The rental price was so reasonable and the service was perfect ! I highly recommend.
Manager. Very. Nice. And. Professional
Went today to see if we could down size our storage and save some money.
Sara was great, had good suggestions and really helped us.
Much appreciated!
Clean and safe. Carts are usually available to move things to-and-from lockers. Not the cheapest but still a good choice.
Una was absolutely wonderful and super knowledgeable!
Sara rocks as manager.
There's just no point going anywhere else, this is the cleanest, best-organized storage facility in Novato. Also, a great location to pick up moving supplies.
Una is the best! If you want exceptional service, this is the only place to rent a storage facility! Why...? Because of Una! I am incredibly picky when it come to my service providers and Una checks ALL the boxes!
Una at Public Storage in Novato, CA is incredible! She is a true professional, yet simultaneously, she is friendly, courteous and incredibly helpful. As someone who has worked in customer service and as an executive recruiter for decades, I have found this combination to be quite rare. It is a very fine line to walk... if one is too professional they can come across as cold and uncaring, if one is too friendly, their approach can land as inappropriate. Una balances all of this flawlessly! Plus, she goes that extra mile to provide me and others with exceptional service; all while ensuring she is directly aligned with Public Storage's policies and procedures. As a customer (and let's be real, regardless of the scenario, moving is stressful!), Una made my experience a true cakewalk! I have remained a loyal customer because of Una and I highly recommend Public Storage in Novato!
Una was fabulous
I recently updated my account information with Una at this Public Storage location. The transaction was handled quickly and very professionally.
From initial meeting to the final close out, the rental experience was incredibly smooth. The manager, Una, is professional, courteous, and always replies to questions promptly. Thank you for great customer service!
Love this storage place it clean and one level
This storage unit is one of the better ones it is always clean staff is very efficient and very friendly and helpful I love the fact it has one level so that 8s definitely a plus
Novato’s 130 LANDING CT is THE LOCATION for all your storage needs! Staffed with knowledgeable & personable ladies “Kenya & Ella” (sp?), viewing & signing up for a unit was effortless and efficient. The property is secure, clean, well manicured and EZ to access… and located on a non-busy road off of Redwood Blvd in central Novato. Been in real estate for over 25 years … this location is highly recommended for all the reasons above and for their fair and reasonable prices… with all sorts of sizes and conveniences and locations to choose from.
Una was fantastic and patient with me, since I wished I had taken a Unit back in December 2021, but I’m very happy with the Unit I rented today. Una gave me 5-star service, and she is most helpful, considerate, and I very much appreciated her knowledge. Rent here, you can’t go wrong, thanks very much!! 😊
Una helped me today and was the most helpful understanding person I have ever had the pleasure of dealing with her customer service is amazing and she handles things with such care she takes pride in her job and handles it above and beyond she answered all my questions and addressed all my concerns and are no point did I feel like I was being rushed or inconveniencing her with how much I asked
Site manager Esther was incredibly helpful. I would recommend her facility strongly.