Public Storage Self-Storage Units at 13241 Jeffrey Road, Irvine, CA

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 44/moSmall 5'x5'- Climate Controlled
- Downstairs/elevator
$ 44/mo $55Best Price Label -
5'x5'Online only price$ 46/moSmall 5'x5'- Inside unit
- 1st Floor
$ 46/mo $57Best Price Label -
5'x5'Online only price$ 46/moSmall 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 46/mo $58Best Price Label -
5'x8'Online only price$ 65/moSmall 5'x8'- Inside unit
- 1st Floor
$ 65/mo $81Best Price Label -
5'x10'Online only price$ 75/moSmall 5'x10'- Climate Controlled
- Downstairs/elevator
$ 75/mo $94Best Price Label -
6'x9'Online only price$ 89/moSmall 6'x9'- Outside unit
- Drive-up access
$ 89/mo $111Best Price Label1 unit left! -
5'x10'Online only price$ 90/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 90/mo $112Best Price LabelHurry! -
10'x10'Online only price$ 110/moMedium 10'x10'- Climate Controlled
- Downstairs/elevator
$ 110/mo $137Best Price Label2 units left! -
6'x12'Online only price$ 122/moMedium 6'x12'- Outside unit
- Drive-up access
$ 122/mo $152Best Price Label -
7.5'x10'Online only price$ 130/moMedium 7.5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 130/mo $163Best Price Label1 unit left! -
9'x12'Online only price$ 150/moMedium 9'x12'- Outside unit
- Drive-up access
$ 150/mo $187Best Price LabelHurry! -
10'x15'Online only price$ 189/moLarge 10'x15'- Climate Controlled
- Downstairs/elevator
$ 189/mo $237Best Price Label1 unit left! -
10'x15'Online only price$ 194/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 194/mo $243Best Price Label -
9'x16'Online only price$ 197/moLarge 9'x16'- Outside unit
- Drive-up access
$ 197/mo $247Best Price LabelHurry! -
10'x20'Online only price$ 257/moLarge 10'x20'- Climate Controlled
- Downstairs/elevator
$ 257/mo $321Best Price Label2 units left! -
9'x20'Online only price$ 257/moLarge 9'x20'- Outside unit
- Drive-up access
$ 257/mo $321Best Price Label -
10'x20'Online only price$ 298/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 298/mo $372Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Irvine
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Irvine Storage Units Near Irvine Boulevard
Families have flocked to Irvine for the well-manicured homes and a reputation for safe streets, among other attributes. Public Storage on Jeffrey Road near the intersection of the I-5 and 133 freeways is there to help them. The location is handy for someone moving to town for the first time or an empty-nest couple packing up to travel the world!
The location offers more than 1,450 units, to give customers a variety of cheap Irvine storage spaces to choose from in the Northwood neighborhood. For college students on a budget, a 5-foot-by-5-foot space could be ideal for storing a little. For families and businesses, the extra-large 10-foot-by-30-foot unit can store a lot. Climate control options are available and a live-in manager is ready to help customers weigh the options and answer questions. Make sure to stop by to check out the RV, boat and car storage and many other spaces and units when you're in the area.
If you're looking for storage in the 92620 zip code, choose to store with Public Storage, a company with deep Southern California roots and values.
This Location Serves:
Irvine, Northwood, Tustin
It is easily accessible from the zip codes: 92620, 92604, 92618, 92610, 92602, 92780
Amenities
- Indoor and outdoor storage options
- Manager lives at the property for expedited customer assistance
- Easy access from the 133 and 5 freeways
- Array of unit sizes on site
- Packing and moving materials for sale in the office
- Moving carts available for customer needs
- RV, boat and vehicle storage spaces on site
- Key-code password access
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 410)
Tina was very helpful today!
Chris is definitely one of the best person I have ever speak too. He is very professional and friendly. He introduced and went through every detail carefully. If you are looking for a nice guy to get u the right storage, trust me, speak with Chris!
site manager Brittany is very professional and helpful to answer questions related to rental spaces, highly recommended for storage rental spaces
Brittany was amazing and an absolute professional. It was a pleasure to have her assist in renting a unit. Highly recommend!
Just wanted to say how helpful and friendly Brittney and Tina were💯 I will definitely recommend this facility to all my friends 😊
Lee was a great help. The process was smooth, efficient and easy. Great place to store your things
This storage facility is very clean the staff is not only friendly hospitable but actually care about the well being of there clients.The manager Brittany is so patient and understanding I highly recommend this facility if you are looking to feel like your belongings are in the best place they can be out of your possession 😍
Very nice and great location!
This place is great Brittany will take good care of you! Highly recommend!!!
Amazing service. Couldn’t ask for better help. Thanks Lee!
Brittany was very helpful.
I referred a friend to PS . She was able to get her online price and move in quickly thanks to Paul who gave her friendly service and took the time to explain everything. He is friendly and well Knowledgeable and the grounds are kept clean
Haven't met the manager yet but based on the employees I have met they all seem to be great Scott was eager and and dedicated to getting me signed up and Maryland no Marion, stupid phone Miriam whatever... took me all around to all the units available I needed to see so I can check the sizes, so the manager must really must be great too.
Miriam was amazing! Easy process and so so friendly Weill absolutely recommend!
Great place to keep your belongings
Facility is very clean. Most storage is single floor with the exception of the indoor units which go underground (kind of cool). Lee was very helpful. We ended up booking a 10x10. Best deal around.
You will not believe how easy was it to rent a storage from this location. Brittany, who helped me to rent a storage, was very professional, efficient and helpful. It took only 20 minutes to finish the whole process including walking to my unit and going through all paperwork. The place is extremely clean and neat. Highly recommend it.
Awesome communication with the workers!Fast and they had what I needed!!
Mike provided great customer service and the facility is nice and clean!
I won a storage auction here. Mike was very friendly and helpful. I would recommend this location to anybody who wants a secure and clean place to store their belongings.
Quick and easy experience! Mike was very helpful and accommodating of my needs, great guy and business.
One star to the district manager as well as to the local manager of that facility. I used to be their customer for almost 3 years and never had any issues with Brittany (The previous manager). Unfortunately, public storage does not respect their customers at all. I have found a better RV parking facility a few miles ago and highly recommend to those who are looking to keep the vehicles to Google RV storage depot first
Clean place. Easy accessible units. However, it's getting a bit expensive over the years.
Great location, very clean. Helpful staff. Thanks Tony for helping me resolve my rate issue. Appreciate your suggestions.
Perfect storage
Brittany was simply outstanding! Her professional service is highly valued- She excelled beyond her duty to prioritize the fulfillment of customer's provisions and 100% satisfaction despite the occasional issues that may arise in day to day life. It is an admirable trait that is scarce in any business today, and when combined with her field experience it makes for an invaluable asset to this industry. Keep up your wonderful work, it makes a remarkable difference.
Nice facilities and always excellent customer service.
Thank you bri is nice and helpful best place come.
Latisha was very nice, helpful and professional.
Thank you for you’re help Jacob first time @ public storage fast and easy.
Professional and Easy process …thankful for Public Storage and how they were able to help us in a time of need…as we are in Hospice care for our Mom and as her needs changed so quickly we had to find a storage unit as soon as possible…Called the number Sales rep on phone helped guide us and we were finished and signed up within 15 min …because it was late in evening…we had to wait til the next morning to have access to our space … and Latisha the Property Manager at 930am at the Public Storage site greeted me with a smile answered all my questions and we were set to go and able to store our Moms belongings right then and there ! We would highly recommend Public Storage to anyone looking for professional and no hassle and painless process .
Brittany and clay are great thanks for your help
I went there to check out the property and the units. Latisha was professional, and a great representative of the company. If I decide to go forward on the rental, I’ll definitely go back. Thank you Latisha
Great experience, everything was very straight forward and ran smoothly. When it came time to move my things to their permanent destination, Latisha was very friendly and helpful.
Latisha was very professional and provided outstanding service.
Had to get a lock cut and they were able to do it very fast.
Just forced by the Karens at my HOA to get a storage unit again, and Brittany helped me find just the right one! She's always been friendly and helpful, a great asset to this Public Storage location.
Been looking for a storage unit for sometime and when I stopped by the Jeffrey Rd location, Brittany was super helpful and courteous. Process was quick, simple and thorough. Very clean facility in a perfect location for my needs!
Efficient, knowledgeable and friendly property manager and staff!! Highly recommended 👌
Tif was very polite and helpful. The experience was great! I would recommend this place. I met Jerri after Tif showed us around and gave us the royal treatment. Jerri was very nice too.
Very helpful and great services!
Climate controlled, secure units for a good price. Ability to use the app to access the gate is a major plus.
The sign up process is super easy, you can set everything up on your phone. Never had a problem here, they check the units often and will email you if there's ever a problem. (I didn't use the lock correctly the first time and got an email which was nice) Al had amazing customer service at this location. Super friendly, helped us out with our trailer, and checked me out real fast. He made my move out process a breeze.
Nice service
Miriam was very helpful and friendly and was able to answer all my questions.
Great and accessible storage units in Irvine!
Thank you the amazing customer engagement with Brittany, your facilities manager. The site is immaculately maintained. The location is perfect, and the costs are well within reason. Helped me reduce the excess of possessions from our residence in the Groves, where storage is at a premium to our new storage unit, which is more that adequate. And much easier to sort through.
Good location and Latisha was so extremely helpful and nice!
Good quick service. Brittany was fast and professional.
I've had a unit here for many years. The facility is clean, well lit and the staff is always helpful and nice.
Just rented a unit today and it couldn't have been easier. Brittany showed me my options, and after I made my pick the electronic paperwork only took a couple minutes.
I recently rented a drive access storage in this place, so the price is better than the others and a leady named Brittany shows me the unit in last minutes of hours operation and she did all paper works super fast and easy. the most important thing about this place is you can download the mobile app and open/close the entrance gate without leave your car.
Great place for storage, very clean and easy to access. Brittany is absolutely incredible and has been a joy to work with! It's been comforting to know that she's still here. Takes great care in her job. Thanks for everything!
Great customer service!! Brittany at Public Storage in Irvine is definitely deserving of more than 5 stars!! She is always very accommodating, cheerful, and very efficient!! She follows up when a requested unit size becomes available and always makes the move in or out seamless. I highly recommend Public Storage on Jeffrey Road! I have always had an excellent experience when being assisted by Brittany and staff!!
Austin gave me amazing service
Great custom service.. I've heard a lot of mixed reviews but mine is not a one star. Or 5. It's more like 10 stars. Thanks for the help Miriam I know this place better start getting more positive reviews cause the staff goes beyond the standards set and if any 3 their staff deserves a raise it definitely would be Miriam!
Brittany and Amy were a huge help in booking a unit! Much thanks girls...
Great for storing your stuff.
Brittany was courteous with a professional demeanor and was able to answer all of my questions. The facility is in a convenient location and it is very well maintained. I'm looking forward to using space here.
Great customer service. Very professional and curious. Brittany was great help.
Quick and easy to enter and exit. Very wide lanes between storage buildings.
Wonderful, trustworthy service. Especially with Elena in the front desk, this Public Storage remains the best of its franchise at Irvine.
Too many years but the best storage location I have ever used! Finally able to vacate this month. The staff are friendly and kind. 😀
Brittany & Elena were great at my move-in! I reserved my storage unit online and within 30 minutes I received a call from Brittany to follow up and to see if I needed anything or had any questions about the storage unit. I also received a courtesy reminder call a week before my move-in date. They were very meticulous about wiping down the surfaces in the office after the customers before me were done checking in. I have had another storage unit at this location for 8 years and would highly recommend this location!
This is my second time renting a storage unit here and they are excellent!
Rented climate controlled unit less than a month ago. So far it is good. It is in nicely hidden spot. Getting the storage was pretty quick and easy.
Brittany has been extremely helpful and so kind. She Makes you feel as if your the only customer, which means SHE CARES ABOUT YOU! Movie g
Miriam very helpful
Good service
Awesome customer services and help ! 🙌
Jioni assisted me with my rental. The process was seamless and quick. Facility was very clean and convenient. Jioni was professional and helpful.
Fast and great customer service
Brittany was super professional, kind and knowledgeable. The property is spacious and clean. I definitely recommend this place for storage.
Clean property. Good price. Amazing experience. Front desk people are friendly, knowledge and give good guidance.
Miriam was very quick and extremely helpful. The unit is very clean. Awesome
Came in to get some info and had the best experience with Miriam. When I decide to store, I will definitely come to her!
I had the worst experience in this public storage. They lied on my face when i terminated my storage, saying that i don't have to pay anything extra and even emailed me that I have 0 balance. The next day they charged me $75. Don't rent here. Very dishonest business. Rip off.
Brittany was a horrible person, horrible customer service. Avoid this place at all cost!
Miriam was very helpful
Great service, fast and friendly. We got the storage unit we needed with the help of Brittany
Easy process, friendly staff, convenient location, best price in the area... and Brittany made it all go smoothly. Thanks!
Brittany was awesome
This has to be the only public storage in Irvine that's closest to Orchard Hills Northwood Point Etc that is highly secured maintain cleaned management and their team are excellent friendly staff
Amazingly clean for a storage facility and the people running the day-day operations are awesome !
Awesome service. I reserved online, ran some errands, and then stopped by the business and they had my paperwork all ready to go. Seamless process and customer service provided by Brittany was top-notch. The facilities are clean and secure.
Kyle gave really good service today! Will come back!
I made a reservation online and all pricing was the same when I got there. (Just down the street). Since reviews I read before going mentioned extra charges for insurance, I was prepared for that. If you already have homeowners insurance that covers offsite storage, you don’t need their coverage but you have to prove it. Also, they charge you for a new lock with two keys. It’s your to take with you. So it would be nice to have that info on the website. I was prepared with questions and knew to watch what I was being charged for. Making reservations online gave me half off the first month for my drive up unit. Everyone was very friendly. Be prepared for them try to sell you packing supplies. I already purchased mine elsewhere. Good text and email notifications on what your account looks like with charges, etc. Kenny was very helpful. I signed up for autopayments. I like that they have emergency contacts. Good idea that I hadn’t thought of. Unit was very clean as others have mentioned.
Friendly...great deal and good location!
Kenny was awesome and the crew was lit
Brittany was amazing. Customer service was 5 stars.
Very friendly service
My Identity was stolen. I want to know if my storage was accessed by anyone?
Awesome service from Jason and Brittany. Thanks
Brittany & Jason gave exceptional service!
Brittany and Jason are really nice and helpful. They did a lot of works to maintain the place to be clean.
Kendall 我爱上 really sweet 安抚 helpful
Good place for storage and yet cheap.
Brittney is really helpful and very patient with our questions. Excellent service!
Calista was very nice- but mandatory insurance and “administrative fees” were not listed in initial price quote.
Great services. Brittany took care me so quick and gave me great services. The storag unit is very clean. Thank you.
Brittany and Kendall Thank you for your wonderful hospitality. You two are RAD🙏🏾
Brittany has always been great about answering my questions quickly and accurately! She has a lot of knowledge and is helpful. I really like this place.
Brittany was helpful and efficient.
挺好
Brittany rocks
Staff was great and helpful
Can you tell me the units sizes and prices
Love Brittany’s five star service!
Brittany took good care of our swim team locker!
Miriam was very professional and helpful with registration and Q&A.
There is a lady that works at Public Storage on Jeffrey Street, in Irvine. I don't know her position, but I do know her name is Brittany. I have been renting a storage unit from the business for years. Brittany is always very nice and professional. I always have such a nice experience with her and always tell myself to write a good review on her, but then because of this and that, I forget. I'm glad I remembered this time. Again...thank you Brittany for all your service.
Brittany was great!! Thanks for the amazing customer service
This facility has a good location, it's clean, and Kyle does a good job and make the proccess go smoothly. He explained everything specificity and he is a very friendly person! He made every step easy!
Easy to access and the people are nice to work with.
Brittany was excellent
Great deal, great unit, great service!
Great service!
Wonderful place for storage. Great service
This facility has a good location, it's clean, and the girls at the office do a good job. However, I feel like they lure you in with move in specials and once you get there, they inform you of the mandatory monthly insurance, and no matter what, later, your rate will go up after 4 months. It's okay to require insurance and increase the rate, but I think they should be more upfront about it. Having insurance makes sense , but if you're expecting to pay a certain amount and then you get there and they tell you it's gong to be $11 more a month, it makes a difference. The same with the price increase after four months. Also, once, I made my payment online in a timely manner, but there was a glitch and it didn't go through. When they called to inform me that I hadn't made my payment, I told them I had, and they said they could see I had logged on but the payment was returned. They changed me $25 for the return. I had the funds in the bank, and when I made the payment it didn't tell me that it didn't go through. I argued that they could see that I had attempted to make the payment on time, and whatever happened with the payment was a glitch of their outdated system, and the girls agreed that it wasn't my fault so they tried to get the charged reversed or to get me a credit, but the manager refused to. When I asked to speak to her, they gave the number and the name Tiffany, I left a very thorough message for her and she didn't even bother to get back to me. I paid the $25, as I don't want to ruin my credit over such little amount, but I did take my things out of the unit. I felt it was very unprofessional that Tiffany never got back to me and strange that they are willing to lose a customer over such a small amount.
The staff here are friendly and helpful. Mackenzie helped me measure the space as well as my vehicle to be stored. Kendall assisted me with making online reservation. Great people with nice storage.
Went for an initial walk thru with Kyle and he was very patience and kind and willing to show me as many unit at my request. We need more kind and calm people like him in the customer service industry.
Nice location. Fantastic and knowledgeable service by Brittany!
While the facility and attendees are perfectly fine, please do some research on storage facilities in general. You will see that rent increases are frequent and drastic. They say it’s an “industry standard”. Expect to be paying 200% more within 2 years. I signed up for about $125 and am now being billed $195 and it’s been a year and a half. They don’t warn you about the rent increases either. My guess is they eventually want to price you out so that you eventually leave so that new customers can come in.
Anne and Kyle were great! I would recommend to anyone that’s looking for storage
Good service!!!
Brittany and Dawn were excellent, very professional and friendly They made sure everything was explained and made it simple for me to understand
Great staff
Brittany and Kendall were very helpful 5 friendly. Service was really good
Wonderful and professional service
Anne was very helpful and answered all my questions in the best way possible
Great place for storage
Repeat customer. Units are clean. People are fast, professional and friendly!
Great service as well as clean and safe premises!
Awesome service and professional staffs
Great customer service given by Anne by far the best one out here in irvine thank you so much for your help! (:
Great place to store. Brittany is the best and she'll take great care of you and make the process as quick and painless as possible. Highly recommended
Brittany Brittany Brittany. That’s really all that needs to be said about this place. Every time I’ve moved in my life it’s been such a pain, but for my latest move to Irvine this facility and Brittany in particular made it so much more simple for me. She was able to get me into a storage unit on the 1st floor with easy access, and I was also able to get a few items to keep my mattress from getting damaged during the move. The whole process was very simple and I’m grateful for Brittany and her beautiful smile!!!
Ashley was very helpful when I came in. I love how clean this facility is and I reccomend using this place.
Service was very helpful
Excellent service. Clean facility and great price
非常安全,干净,非常好的仓库,推荐
Lindsey is very helpful and professional. I'd recommend this storage spot!
Fast, friendly, and easy.
Very clean. The girls are very polite and honest I recommend anyone and everyone here
Brittany provided excellent customer service and was very effecient and helpful!
The best storage facility in the county. It's very clean & the staff is incredibly friendly Great atmosphere I highly recommend this location & I would give it six stars (but it only goes up to five)
This location is convenient and safe! come check this location out.
can you have a dumster delivered to unit /prperty
Britney was fantastic! Highly recommend as she’s thorough and informative. Thanks so much!!
Lindsey was super helpful and accommodating to us. She even moved our move-in date earlier, which was very convenient for us. The whole process was super quick and efficient. Thanks Lindsey!
Excellent service from Brittany!!! She's the best in the business.
I wanted to say thank you to Britney and her team they are very professional when it comes to their job performance they always keep in touch with you no matter what I’ve been late a few times here and there and they always call to remind me to make my payments I’ve been there about 20 years I had a few storages and still do this is the place if you guys want to rent Britney she’s the best
Brittany was fantastic! Highly recommend. Great customer service!!! Very affordable.
What' the price?
public storage Irvine off Jeffery had a great experience
The lady Brittany here at the location is very nice and friendly. She answered all my questions and showed me different sizes that best meet my needs. I like the indoor storage with air conditioner so I don’t need to worry about my makeup and clothes in it.
Hidden fees behind what they advertise as as a $1 special, in total came out to be 50 to $60. Still, Not bad. Nice facility. slightly pushy staff. Reminded me of 24 Hour Fitness salespeople bugging.
Nice
Antonio and iliana are excellent! They are very friendly and Happy to serve customers
Good service
This place is Good and clean!! We met Iliana, Brittany, Antonio today, they are nice and helpful. Go check it out guys
Jessica is amazing she has helping me a lot and got me a best deal thank you
Awesome service and facility!
This place is great! Very clean, and the owner of the property is professional and kind. All around nice storage facility for your needs
Britney was amazing! She catered to our every need! My wife was concerned with the unit sized and she asked through questions to address our concerns. If you need storage this facility is super clean and definitely go see Britney!
Great, convenient location and excellent service
Very friendly staffs and good service.
I’ve been renting a storage unit here for years and now having my in laws get one as well. The person that helped us was Brittany and she was very quick and helpful. Didn’t feel pushy and answered all of our questions. This facility is also always clean and feels safe.
Kathryn gave me the 5 stars customer service by going thru every detail of the rental agreement . Great service .
Great and friendly people and helpful service Great rate for storage Wonderfull experience
Natalie was awesome! Very thorough and helpful. Made the signing up process a breeze!
I want to say Thanks to Natalie, she was very helpful and kind. She deserves 5 star:)
Iliana was super helpful and friendly. Give her a raise!
Safe and clean facility with amenities in the adjacent building a plus!! Customer service top-notch with Brittany leading the pack with her pleasing attitude and willingness to make your moving experience a smooooooth one. "Serving" the public...... hence the name Public Storage. Move in specials....... the best in the West !!!!!
Great customer service. Friendly. Limited access hours unfortunately
NO CARTS!!! There are never any carts available anymore. The last several times I've been here I've had to hand carry all of my stuff into or out of my unit. Absolutely ridiculous. Even when they used to have carts available, there were only four for the entire huge building. Often we had to walk to a different entrance to find them. Now, there's none. This place used to be bad, but now it's horrible. Also, the last time I tried to get some help, the clerk, note, the only clerk wasn't available either. Why is there only one person on staff at a location this big?
Great Job, Natalie ! And also Brittany and Fernando and Jessica! Thanks for your help !!!
Natalie was great in getting me set up with a storage unit. The premises are nice - my unit is in the newer building. Online rate is good but told it will change in a few months. Only issue I had was the carts are locked - they had a couple stolen so I understand - but it is inconvenient to have to check-in each time and have someone unlock the cart.
Ian and Brittany are great! Super efficient and helpful! I had wonderful experience with them. Definitely recommended!
Great service from Brittany and Natalie! Long time CUSTOMER and always come back!
Ian helped us get a new storage unit and did an amazing job. He showed us a few different options on units and the supplies they had for sale. Also, gave us useful information on getting the units. He was thorough, personable and very professional. Great job!
Great service!! Kathryn was awesome! Thank you :) !!
My unit is located inside basement , and even got break-in !! This location Manager told me to call police department for a report and claim insurance if I can, but that is it !? No resolution or any other help at all !?
Kathryn was helpful & friendly. Highly recommended.
Eathan is great! Answered all my questions. Helpful and customer friendly.
Kathryn and Antonio were very helpful - can't tell you about storage - but their customer service is excellent - thanks for the helping hand!
Great service A+
Kathryn was real help full thankyou
Antonio did a great job! Easy in and out and he accommodated my specific needs for 2 units.
Very informative and helpful. Brittany was awesome!
Great location! Brittany provided excellent service and was super friendly. I would recommend this location to anyone!
Zach, Clay, and Ian was very welcoming when I entered the store. Zach was very helpful in helping me find my storage place. Zach gave me a tour and explain all the features and access times. Their customer service was great! If you are looking for a storage space come see these individuals they are very helpful.
good job!Anggie and Antonio is nice!
I've been storing here for a few months, Brittany and the rest of the staff always make me feel welcome.
Best public storage I've been too! Their staff member Antonio was great! Super helpful guy. The facilities were practically brand new and a lot cleaner than some of the other places I've been
All I needed were boxes but the employees here were very nice.
it's very clean and beautiful
Update: I went there for the second time to rent a smaller size unit since I got rid of many items. This time Brittany helped me and she was such a nice person. She helped me pick the right unit and she made sure I get a unit close to the older one so that it's easier for me to move m stuff. She was so friendly and she made everything go smooth. Thanks Brittany! The place was clean and in great condition as always. My new unit size is sufficient and convenient. -- My experience was great. Brian asked me all the relevant questions about what I need to store and helped me select the convenient storage. The rate was good and the place is spacious and clean.
Kimberly's customer service was outstanding! Thank you for making our moving transition smooth and simple.
Brittany provides excellent services. She is very knowledgeable and very helpful. And she is very friendly on answering questions. I got my rental unit in a few minutes. Thanks a lot for a good experience!
This is by far the best Public Storage in O.C. The staff (Brittany n Laura) are always helpful and very professional. I would definitely recommend this location for all your storage or moving needs. The prices are great as well.
Brittney is very helpful love this placs they work with you.
Was very accommodating and understanding with our move! Shout out to Kelly, Antonio, Brittany, and Brian (congrats bud on the engagement!) They were all very nice and I would recommend this group 24/7.
Super friendly staff and clean. Never have had any problems!
Convenient, clean and worth a lot of size storage
Customer service is great. Never had any issue with my storage
The property has been well managed !
Kind and helpful staff; Brian went above and beyond to help me out. Kelly made processing the paperwork expedient. The temperature controlled storage units are clean. My only complaint is that sometimes the carts go missing. Overall, it's a great experience at Public Storage in Irvine.
This place is awesome! Brittany, Kelly and Bret are super great at what they do! Thanks so much.
Very friendly and helpful staff. Brian did a very amazing job assisting us so the whole process went smoothly.
Fabulous ! Brittany and Ilana are wonderful helpers and always help me solve any problems I'm having. It is such a pleasure to work with all of the staff. Customer Barbara Graner
Very friendly and helpful staff.
I am impressed with their professionalism and kind help.
I usually don't write reviews but, Vontrell at the Jefferey location was very helpful and provided excellent service! All of my needs were handled quickly and kindly.
It was a tight race between this one and another storage facility close to my house. The other one won out. I think this one has brand recognition which gets it more customers. The other one I chose was a newer one, I got the space I wanted (close to the door) and a better price.
thank you very much and awesome service
This is the best storage I have. Very clean and Monique is super helpful. I am very pleased and a happy customer. Thanks. Hugo
Service was excellent, both over the phone with Corey and in person with Von Trell. Glad I picked this place and would definitely recommend it if asked.
They are the Best! The Best Storage! Monique & Vontrell are the Best, they answered all my questions! If you need a place to store your stuff this is the place. Thank You! Keep up the Amazing Job!
Very clean and the staff is friendly and helpful!
Cory is cool
Very friendly staff. Vontrell and Corey went out of their way to help me with my needs. Would recommend this location to anyone!
Awesome service from Vontreal, Corey, and John!! Will definitely recommend!
Quiet and clean place. I everyone is super friendly here including the people renting the units. Have to take a moment to commend VONTRELL(sorry if I misspelled your name) who went above and beyond to show customer service, was very helpfult, and knowledgeable. Also, I DAMIEN who shows professionalism, friendliness, and great customer service as well. I highly recommend this place all the staff members I have met all had these similar qualities.
Helpful when i came in to get paperwork to get my lock cut
The custome service was great learned a lot about the different storages .... The tour was great nice and clean love it Vontrell ROCKS
Another business that rides on being average. Nothing wrong with the business itself, but as long as they make you get out of your car to punch in the code then get back into your car each time to get in or out of the parking lot they're not going to get a high star rating. Prices are competitive, staff is friendly units are sufficiently clean. Seems like a safe location.
Vontrell and krystle are super friendly and professiinal and i recomm r nd jeffrey publuc storage.
Excellent service! Very reasonable staff that is fast, efficient and friendly. They know what they are doing and unlike other places, they work with you and find the best possible solution to any problem or request. Special kudos to Daniel and Vontrell!
Corey and Brittany were great. Helped with me with everything I needed. My boss has stored for a couple years now would definitely recommend to people to come here for if you want great customer service
Daniel and Vontrell were so friendly and helpful! They were very accommodating to all my questions. Great asset to the company! Thanks!
Daniel and Denee were very friendly and very helpful!
Daniel. Great employee, big sports fan(Go COWBOYS!!) and a funny guy with a great personality. Easy to talk to, full of insight about storage and company and makes visits a smooth transaction. If anyone has any doubts or storage needs, ask for Daniel
Daniel and vontrell are awesome.
It was a great service daniel and angie where great on answering all my questions and very nice.
Convenient, great location and excellent service. Jerri, Donee and Daniel have been most helpful.
The location is wonderful for a temporary or long term storage solution. Friendly and very helpful service, very secured.
This was the first time to use a storage facility and Jerri and her team made it very easy for me. The facility was always clean and easy to access. I felt safe during my early morning and late night visits. Jerri was always around and very helpful. I definitely will recommend this location to my family and friends.
I have been using this property for 4 years. Great facility, friendly staff. Jerri does a great job in the front, and always has been helpful meeting my needs. I have always felt safe coming to the property. Thanks for the help!!
Jerri made it easy for my husband and I to change units since our storage needs changed.She is very pleasant to talk to :) The facility is very clean and feels brand new!
Over the years I have used this facility several times. Every time, it has been a great experience. The on site manager has been there for over nine years which I believe tells you something! The property is immaculate as well as the air conditioned storage unit rented. Public Storage has kept up with the times with their security, ease of access and amenities for their customers. I highly recommend Jerri (manager) and her crew.. You are not just a renter; Your interests are their priority!
Great people easy to work with!
Jerri and Aaron were awesome help!
Jerri is such a great person. I've been with this company for years and I simply love interacting with her every time I walk onto the property. All the minions she's had throughout these years have been superb as well. I genuinely want to give a big thanks to all the employees at this location
I have been storing my legacy items here for many years and have used a number of the different sized lockers. The manager, Jerri, is wonderful to work with and her staff treats everyone with great professionalism.
Best storage facility I've ever seen. Monique made all aspects of the rental process easy and professional. I highly recommend this Public Storage location!
Totally awesome service!! Highly recommend. Outstanding service from Jerry, Jorge... Went above and beyond to make sure we were happy and got all we needed.... Thank you so much, GUYS! !!
Jerri and Jorge have always been great to me. i would recommend this facility to anyone in need of extra storage.
Jerri and George took care of me from day 1. I had never used Public Storage before but I would recommend it to anyone looking for reasonable pricing and size. It was very convenient to get in and out of. If I ever needed help they were only a call away. Please stop by and check out Public Storage in Irvine off Irvine Blvd and Jeffrey. Ask foe either George or Jerri you won't be sorry! Thanks to my friends at Public Storage!!
Great customer service. Monique was very knowledgable and answered all my questions and rates are reasonable. I would definitely recommend.
Every time I come to the property Jerri is always so helpful I would recommend anybody to rent from this public storage location.
Jerri, Jorge & the staff are always accommodating. The facility is always clean and well managed. I would highly recommend this property to anyone looking to store their things.
Jorge is so helpful to me , when I talk to him on the phone and when I went to the office he greeted me with smile and offer help , his customer service is wonderful , he is the asset of this company
I needed a big enough storage unit to hold a 3bd house and lucky I found Public Storage, I originally went somewhere else and their prices were way more expensive and didn't offer the first month for $1 and no minimum contract. I was helped by Jerri & Christian. Jerri was extremely helpful and professional. After a long and tiring move it was so refreshing to experience great people who make you a priority and are great at what they do. I will definitely recommend using Public Storage for all your storage needs.
Beyond my expectation in every way. I am a customer already and this is my third unit. This time I wanted another large unit for my car. Jorge and Jerry provided me with exactly what I wanted in the most courteous and professional way. They even found a unit next to my previous one. The most significant and unbelievable incident was when my car was being delivered from Oregon at 8:45 in the evening last week. In the darkness and chilly weather I saw a lady approaching me and calling my name. It was Jerry, the property manager. She was just concerned that I may have problem getting in after 9:00 and wanted to make sure I get in safely and with no issues. All while the office was already closed! This degree of care and concern really touched my heart. Thank you Public Storage for hiring these great assets in your organization. Jorge, Monique, and Jerry are my friends, responsible and decent friends. You guys are excellent. Service and facility are great and especially your staff. Thank you very much. Paul KHOSROWPOUR.
I've been at this location 12 years. jerry & Devon have always been a great help! 5 stars
Jerri is wonderful, patient, knowledgeable, and very nice. Thank you for your excellent service. Will introduce you to other people.
Monique abd Jorge were very helpful thank you
My mother Came back from the Public Storage really happy and told me about the great service and patience that the worker Monique gave, and knowing having to have lots of patience not being native to English speaking and on top of that got a good deal My mother came home happy and urge me to make a review for the good service so if anyone ask for Monique for any help because she the one that help my Mother felt happy when she returned.
Came in and got a unit with Andrew. The staff here was polite and knowledgable, made the experience easy!
Jerri and George always go out of their way to take care of my needs. I never have any concerns about my unit, and if there are any issues they advise me right away. They are as concerned about the safety of the contents of my unit as I am.
Great as storage units go. A little pricey for the size we have. Check around before you sign. Great service from the front office. Ask for Jerri.
The girlfriend and I choose this place based on price and location. however the service is what really makes it top notch. We appreciated all the help that was given to us by Monique. We will recommend to all our friends your service.
Friendly. Outstanding customer service!!! Professional management! Clean & maintained! Been renting a unit for 3+ years now & have only positive experiences..
Went there to get a 5x5. I wasnt sure if it was what i needed. Turns out out it wasnt. Monique helped me get a 10x10. Only had to pay a few extra bucks! Thank you Monique! Your the best! The other location didnt do what you did for me. Im so happy! She is the best person to talk to with your storage needs.
Just went in to buy a moving box, and the staffs Christian and Jerri are both very friendly and helped me out on getting a34in 24in largerbox. BIG Thanks to them!!!
Tif was awesome!
Jerri was excellent!
Great customer service! Monique knows how to treat customers. She explained every thing step by step so, it was easier than I thought. Also, the renting fee was reasonable. I would recommend to my friends!
Monique and jerri was awesome. they are so nice and helpful. got the unit I wanted.
i have never needed extra storage til recently... i have a massive collection of art, and supplies. i came in the other day and talked to Monique. I wont be using storage yet, until i head to college. but i must say she was super helpful in answering my questions and if not in irvine, i will absolutely use this public storage company. thanks so much!! 5 stars for all the help and answered questions! i know ill have no worries now with my stuff when i go to use public storage. thanks!
Monique was amazing! I went in to get some information and she went above and beyond. She is truely and asset to the company and very professional and is a leader in customer experience. I will be coming back because of her!
Tif was very helpful. Very professional and nice guy. this is my first time getting storage. Im satisfied with the service provided.
Tif and Elvia were both great to work with. Tif was able to help me with everything I needed over the phone so that could make a trip quick in to do the lease! Thanks for your great help.
It was a great experience. Loved the hours and the storage with controlled temperature. It's a clean facility. Staff is friendly and helpful. I have dealt with Jerri and Elvia. They are very nice. It's an excellent place to park your things until you settle in your new place.
jerri and tif helped make this whole process very easy and simple!
Jeff and Jerri were great! Great customer service, and very helpful.
Great experience with Tif
Great service, selection and support from Devon & Jerri
Elvia is very courtiers and efficient. Thank you!
Jerri, Tif, Jeff are the best! They were very helpful and even stayed back a few minutes to let me close out my storage unit! Definitely recommend this location!
Jerri was extremely helpful, open and understanding to our needs. The staff was very friendly and very open to helping in any way. The facility is always clean and the lighting makes it feel very safe.
Awesome! Enough said.
Jerri & Tif were great and so helpful. The unit had just been emptied and they had it cleaned up for us to return the same day and start unloading. The facility is very neat and clean and really close to home.
Tiff was very helpful. The property is always clean and air conditioned.
Jerri and Tif were great, handled all my storage questions and my needs! Great people!
I was pleasantly surprise with the staff and how clean the units are. Jerri showed me all the different size units so I can make an informed decision. The great thing about this location is that they will accept delivery in to you unit without you moving the boxes from your home or office. Thank you!
Very friendly and patient staff, clean, well kept, and secure. A bit pricey and some sorta hidden fees when signing a lease, but that's the corporation not the staff. That's why I'm only giving the rating 4 starts. The staff and location really are 5 stars.
Excellent everything
Tif and jerri were very helpful with our packing questions!
I signed up for a unit here today. They are great and helpful.
Great customer service. Fast professional and very polite. Jerry, Tif and John were very helpful.
Jerry & Tif are great! Love the place highly recommended !
Jerri, John and Tif made our moving so easy. What a great place . Thank you.
Jerri was sooo helpful with my move and even opened up the store after hours! You don't see that often these days. Highly recommended.
Jerri was a huge help in my time of need. She has always been someone I can count on and is the reason I'm here at this location.
A nice, accessible, clean and well maintained storage facility. Easily accessible from Jeffrey Rd in Irvine. Rent is on par with other storage facilities in Irvine, however space might be hard to come by at this location due to high demand. Facility manager was very courteous and helpful. Highly recommended, specially if you live in Stonegate or Woodbury neighborhoods of Irvine.
Thank you for having such fabulous employees as Tif and Jerry! This has been a five star experience.
Woo-hoo storage. Jerry and tiff are great staff. Always helpful.
Great place with great rate
Devon and Tif were great
Excellent service!! Tif and Devon are awesome!
Tif and Jerri were very helpful in finding the right storage.
Jerry, Tif & john great customer service, secod to none. I am here for more than a year and I amm aithe team service. Thx Sam Sanyal
I had an excellent experience with John, Tif, and Jerri. Thanks guys for your excellent help.
Very helpful. They provided us with excellent service. Property is very clean and secure.
Tip and Jeri was very helpful they got me find the right storage unit!
Jerri Devon and Lorna was amazing, assisted me in every way possible. 5 star !
Jerri and Tif are professional and helpful. The climate-controlled indoor storage building is first-rate. Highly recommended.
I recently rented a storage space for the first time. Jerri, and later Tif, were extremely helpful in finding the right space, securing the best price available, and in explaining the overall arrangements. Jerri showed me the facilities, reviewed the process of renting a space there, and spent whatever time I needed to make the deal work. Because they were so helpful, I found no need to explore other competitors in the area. Good job!
Jerri and Tif went out of their way to make sure I utilized every tool in their arsenal to save me and my family money. A wonderful experience!
Awesome. Great staff. Amazingly helpful. Very clean. Jerri & Tif are the best.
Tif was a great help with our rental this morning - easy process and friendly service. Many thanks!
Tif & jerri been very Big help for ,good service,.should keep they work here as long as they can , we very happy have they help us !
Tif and Jerri were awesome. Even with the technical difficulties, they were able to get me a unit, all with a smile. I really appreciate the great customer service.
Absolutely great location and service. Jeff was very kind and helpful and answered all of my questions quickly and efficiently. I was able to get my storage unit rented and all of the paperwork done in less than a half hour! I highly recommend this location to anyone living in Irvine. It is very clean and the staff is absolutely wonderful. Highly recommended!
Great service. Very easy to deal with. Definitely recommended.
Tif, Jerri, and Dave were a great help.
Jeri and Tiffany are great! Best storage experience ever!
Jerri was excellent helping me pick out this unit. Super duper service!
Jerry & Tiff run the facility with such professionalism and care that we would recommend any one to use as there storage facility. We met Jerry years ago here when we inquired about "STORAGE" She's the reason we choose this location... Please congratulate her on always executing her duties with care!
Tifan was an absolute pleasure. You can tell he really enjoys his job. The staff is very helpful and friendly. And also tries to save you money, which is a win win! I would recommend this Public Storage to anyone. Very clean premises also.
I had a great experience with Tif and Jerri in public storage irvine .
Tif the manager that day was most helpful. Both he and Devon were very professional, helpful and polite. I would recommend this storage location to others.
Jerri and Jim were awesome and very helpful! We found a great storage unit that is convenient and perfect for our needs. Thank you so much for all of your help! :)
THANKS to JERRI , KAYCIE for all your wonderful customer service. Its a pleasure to come and see you!! JAY
Jerri & Jim were very helpful and took the time to work with me to find the best storage plan possible for my situation.
The staff is incredibly helpful. The manager, Jerri, was great with helping us moving between units and determining the right size of unit. I am rating this 5 stars because of the staff and newness of the facility. However, they need to keep the bathrooms functioning for people who have movers helping them and the move will take more than a few minutes. My movers said the bathrooms were out of order.
I had a controlled temp space for 2 years. All of my things were well protected and came out in good condition. the help treated me very nice, especially Jerry!! Ray
Jerri, Kaycie, Tif, and John were extremely helpful and polite. They have great customer service skills and answered all my questions immediately. I would highly recommend renting a space at this location.
Jerri and Kaycie are wonderful as is the property!
This is THE place! It has to be the cleanest, nicest and friendliest storage place ever! Bob, Jerri and Kaycie are simply wonderful people--always smiling and always ready to help! I had to move away, but I love those guys and this place!
A clean and well-managed storage facility. The staff are helpful and friendly - Jerri when I first rented there and Casey when I terminated (because I didn't need the space any longer). I wish the on-site dumpster was available for tenants to use, and occasionally I wanted access after 9:00 PM. But apart from these very minor niggles, the facility is first-class. Highly recommended!
Jerri, Bob, and Kaycee are all great. The property is super clean and secure.
Super clean facility, very pleased with service. Dealt mostly with Dan who was always very sweet and professional. Great lighting and open long hours. Would definitely recommend this location.
The facility is kept very clean. My storage space was a conditioned space. My household items were stored there over 5 1/2 months during the summer. Nothing that I have opened and put to use in my new home has deteriorated or been damaged due to heat, pests, etc. I would highly recommend this storage facility. Jerri and Elvia were particularly helpful and pleasant to work with.
I have used this facility for more than 18 months. Jerri and the rest of the crew make this facility the great place that it is. As the other reviews state, it is very clean and in working order all the time. The hours are better than most of the other Irvine alternatives. If you want a premium storage experience go and see Jerri !
From the moment you drive on the property, it is kept very clean. Employees ALWAYS very friendly and willing to help. Management is awesome, their positive and friendly attitude is passed onto their employees. Plenty of staff. I am on a limited budget, but I would not hesitate to pay the few $$ ffor the quality service that I received. Highly recommend Jeffrey location.
The 2 biggest advantages of this particular storage property are: the Exceptional Staff and the New Indoor Units. The staff is headed by an extraordinary woman named Jeri. If you get to know her, you’ll be happy that you did. If you have a problem, Jeri will find ways to help you that you would never think of yourself. You'll never find a better manager. The rest of the staff is also very good and similarly helpful. They’re simply 'good people'. If you need to, you won't mind a visit to the Office I always paid my bill in person and the people there made it a pleasure. Aside from the extraordinary staff, the brand new Indoor Units are a big ‘step-up’ from the Outdoor Units. They are extremely clean and very cool, due to the filtered air conditioning system. There is still a lot of open land around this site and the winds will deposit dirt through the small spaces around the metal doors of the Outdoor Units. Unless you want immediate access to a unit which is very close to the front gate and don’t mind cleaning your unit regularly, the new indoor units are definitely the best choice. Highly Recommended !!!
I am presently moving from the storage property but I have been very happy with the attention that has been given to this location by their two managers Jerry and Bob. The property is well maintained always clean. I will miss being there but have moved to another Public Storage location closer to my new home.
This Public Storage is great. It's Clean and the staff is very friendly. Jerri the manager is the best. Although I haven't entered the office since moving in over two years ago, I happened in today and she remembered my name. That's impressive. I would highly recommend this Public Ptorage. Clayton Fox
I have using public storage since1998 and have always had good service. The people are courteous and helpful. I would like to include that Jerri Stacy specifically is and has been a great help and resource whenever I needed it.
This storage facility is well managed by the Property Manager Jeri. Every unit area is maintained with great care and attention to detail. The staff is curtious, friendly and attentive. I highly recommend this facility and remain a satisfied customer.
This is the nicest storage I have used. Giant trees around the property in Irvine. The road is wide and there is plenty of parking space on the property. They have bathrooms if you have to go.. (not every storage has that opened) The units inside are cheaper (every storage similar) because you have to use code and elevator, so it is less convenient to unpack, than if you have an outside unit. Of course the inside units are much cleaner, and it feels like it is air-conditioned. It is sure better if you want to store electronics that are sensitive for dust and humidity. I have known the managers personally. Jerry was kind with me and Bob is very cool and helpful too! They are very fare when it comes to bill you, and even warn you if your bill is due, so you can avoid late fees, if you give them your number, that they can reach you.
Though not the cheapest storage in town, this is a very professionally run storage facility. My experience with this Public Storage was very good. The unit was clean, climate controlled, and well-secured. The manager, Jerri, was friendly and helpful. Highly recommend this place for storage if these things matter to you!
This is the cleanest and most modern storage facility that I've used. (You pack out your own trash.) The property manager regularly walks the grounds and is friendly to tenants. Security is excellent. Parking isn't an issue. Carts are available when needed. Elevators are spacious and working. Smooth concrete floors makes it easy to maneuver heavy items. Bathrooms are clean. Lighting is good, so it isn't an issue to rent in the basement. Great temperature control, which is a blessing when moving in the summer (!) and there's no lingering "storage" odor. I definitely would recommend this storage facility and rent here again.
Cleanest place I have ever been!! It was my intention to only be there a short time. But it was quite easy to get in and out when I needed to.