Public Storage Self-Storage Units at 17052 Jamboree Road, Irvine, CA

Christina is wonderful. Helpful

Excellent customer service! Christina always goes out of her way to make sure our needs are met. She's very friendly and makes sure to answer questions very thoroughly. Very much appreciated!

Christina was phenomenal . She solved an issue I’ve had in managing multiple accounts in seconds . NO ONE, at Public Storage had been able to help me , before her , and she did it with a smile. She also helped me get my rent lowered. Public Storage needs more employees like her . Her work is deeply appreciated .

For the 1,597th time. As always Christina saved the day!! I couldn’t ask for a better place to continue storing and it’s all thanks to her, her help, and hospitality!! I’m here often for work and as usual she makes the process simple!! Thanks again Christina and public storage!!!

Cristina is amazing! She helps a lot!

Christina is a model example of what public storage should look for in customer service. She took accountability for my problem and helped me when I really needed it.

Christina is amazing!! She’s so friendly and nice. I got a great unit. Thank you

Christina was super helpful in getting a new unit set up for me and helping me navigate closing a handed down unit. Great friendly service!

Christina was an awesome help. Facilities are clean, well maintained, and easily accessible.

Christina is super nice and she helped all my process perfectly!

Cristina from Irvine is amazing. She is quick on her feet. Explains everything in by detail so its easy to understand. Highly recommend. 10/10.

Christina is THE BEST! Awesome customer service. 100% professional. She went above and beyond to help me out. Great experience!!

Christina has the best team around OC. She is doing a great job. Her buddies Elijah and Kaitlyn were great as well. Thank you so much!

Highly recommend Jose! He helped me so much when I had issues with my account and getting into my storage unit properly. He helped me all throughout the process patiently, and I appreciated it so much :)

Sergio very helpful friendly guy made the move-in seamless.... Otherwise stellar for my needs Sergio made it painless!! Thank you Sergio so much. I'll be back!

⭐️ they have really friendly workers there, super nice and energetic. 🌟 great place to rent a storage room alot of choice. ⭐️ super helpful employeeeee ⭐️ very convinience place to stroe you stuff ⭐️ 😃😃😃😃😃😀😀

Christina and Kaitlyn are very helpful and kind. I really appreciate their service and being so easy to work with. I'm happy to be storing my things at this property.

The oat wonderful awesome customer service you can get. They are so great!!!!

Fast and smooth check-in process. Asset manager Christine is highly professional and helpful.

Super professional staff Christina!

Christina was excellent! She knows how to take care of her clients!

Christina was efficient and awesome. Thanks for all of your help.

I came in to the Irvine office that Christina manages with questions regarding my account. Christina answered all of my questions and was very knowledgeable while providing 5 star customer service. Thank you for all your help Christina and thumbs up to you and your staff!!

Christina is amazing, she help me set up everything in few minutes. Thank you so much!

Christina was such a help and pleasure to work with!!

Christina went above and beyond to assist me with my unit and the issues I had. Polite, knowledgeable and stayed until it was completed. Thank you!

Christina is absolutely amazing . Willing to go above and beyond. Thanks doll

Christina and Christian are really great. Office is always open when she is her and she is just a great person.

Christina is the best! Super helpful and really nice. Couldn’t have asked for better service when getting my storage unit transferred!

Christina was wonderfully helpful. She made the renting process very seamless, and she was incredibly professional.

Christina makes this location far better than any other public storages around. Very knowledgeable, friendly and professional. This location is by far the most well maintained storage I've ever had.

Christina was nice got me a nice unit

Christina provides wonderful service.

Christina was super. She helped out in every way possible and made it a very pleasant to rent a storage unit there.

Went to Public storage and was greeted with a very kind and knowledgeable man named Sergio I would highly recommend you to storage here it’s very clean and convenient if you do ask for Sergio he is the best

I have had the worst experience so far at this location, and I've been with Public Storage for years (new to this location). I paid $1000 to move my stuff in to this location, only to find that the door was broken in two places on my move-in day. No one ever checked it before move in. A neighbor said the person there before me also reported this door broken and they never fixed it. They promised they would fix the door within 5 days and would call me with updates. No one ever called. No one is returning my calls. I called again today and the person on the phone Casi said he doesn't normally work there, can't look anything up, has no notes in the system for my account, and can't do anything. I asked about the work order. He said he doesn't know how to look them up. I told him I gave them a copy of my key to fix things and he said he doesn't know where it is. I asked for his boss's name and he said Dawn is the district manager but doesn't know her name or her email. What exactly is going on at Public Storage in Irvine? Now it's raining and I'm worried that they have lost my key, can't help me, and never put a ticket in in the first place despite what I was promised. This is very stressful and I would be happy if they can make it right. But it's all been bad so far... Dawn, please call us!

Christina was super nice and got me a great unit for only a dollar. Good looking out

Exceptional Service at Public Storage My experience at Public Storage exceeded expectations, thanks to Christina's outstanding assistance. She provided knowledgeable guidance, ensuring my storage needs were met seamlessly. Christina's professionalism, care, and willingness to go the extra mile set her apart. Public Storage's reliable and secure facilities gave me peace of mind. I highly recommend their services, grateful for Christina's exceptional service.

I was in a bind and needed a board cart. Christina was super helpful and provided one for me ! Thank you Christina! Above and beyond customer service! The world needs more people like you!

Great storage facility. From my first contact Christina has been AMAZING!!! She's so helpful and goes above and beyond to be sure everything is working out. Thank you, Christina!!!

Update. We are so glad we store here. If it wasn’t for Christina we would have left. Christina the property manager is AMAZING!!! I’ve had to switch units to upgrade sizes 3 times now and she’s been more than happy to help me find the best and cheapest option for my personal needs. I’ve noticed (because I’m at this location almost daily for work) that not only is she kind and courteous to everyone here she remembers me by name and goes out of her way to say hello everytime I see her!! To me this means everything. I provide local moving services in the OC area so Ive been to hundreds of local storages and without a doubt this is the best location I’ve been to!!! If I could I would give Christina and her crew 10 stars!!!! Great job.

Absolutely worst customer service ever! I’ve been at this location for a little over three years and am moving my things today. During the process I’ve sorted boxes into piles outside of my unit to donate and keep. I left to go drop off donations and came right back to load some more. Upon my return I was approached by one of the rudest workers I’ve dealt with in a very long time. Telling me that I’m a liability by putting my things into the hallway and that every time I come and go I have to put everything back in my unit even if I’m gone for a few minutes. I asked for an exception as I will be doing this a few more times, I’m pregnant and moving boxes back and forth is not easy, and all of my things would be gone within the hour. She proceeds to give me an attitude and was not willing to work with me in any way whatsoever. I was so baffled by her unwillingness to work with me and her awful attitude I didn’t get a chance to catch her name, I’ll update the post if I’m able to get it. I am thankful I will be leaving this location.

Five stars for Christina. Her enthusiasm and professionalism made the entire process smooth and enjoyable. Highly recommend!

Christina has amazing customer service skills and very pleasant to work with

The service here absolutely goes above and beyond! Christina has been so helpful and personable! She has made everything a breeze at every turn! I highly recommend!

Christina is great to the point and helpful

Kristina was very helpful and courteous!