Public Storage Self-Storage Units at 6911 S Alameda St, Huntington Park, CA

Muy bueno 👌 Enrique 👍

Un súper excelente en pleado Enrique el mejor muchas gracias

It was a pleasure speaking with Enrique he explained everything about the storage unit and was very helpful through the process. I highly recommend this place.

Enrique is good customer personal and professional thank you for his service. Really Great customer service

Enrique was very thorough and helped my mom and I with great service. We really felt like we knew what we were renting and that's a good feeling.

Edson and Gabby were very helpful helping me with my rental.

Esmeralda was very helpful. Was able to lower my storage unit. Thank you.

Very professional Enrique Esmeralda and Gabby. I recommend this place. Thank you so much, guys.

Mal servicio

Buena amabilidad buen servicio yo rentado varías veces y e tenido buen servicio muy bien

UPDATING MY REVIEW - 10/2: 1. So Customer Service called me about this and they did apologize. They said they were gonna do something about it like most likely give a headsup that someone will use the loading dock or something but I do not think so. 2. They are actually still nice despite all. I lost my ID and they returned it to me with a smile. Just keeping it to 4 for now since there's a lot more for improvement :-) Public Storage in Alameda, CA. I exited late by 7mins and they issued me a warning or notice that I stayed late when I clearly communicated with the staff/management that it was hard to move my things because there was a truck kind of blocking the entrance. I had planned that we were just gonna use the cart to move things so it is quicker but it was impossible with the truck being there. I told them that I am suggesting to have some limit on the time a truck/tenant can park in the loading zone or at least a scheduled slot to use the zone because what if there's other people who wants to use the entrance to load things. Yes, I definitely want to respect people's time so I think in order to respect people's time, there should be a limit or schedule when using that loading zone. Even loading zones in the streets have time limit. I hurried up even though loading my stuff was difficult and it hurt and injured me so I can leave by 6PM. I never want to get off late out of the property. Had I not cared about the time, I wouldn't have told the staff about my struggles because of the truck being there. They knew what was going on and they still issued me a warning for 7 min late. Also, what about the the other tenants not respecting that other people want to use the entrance. I talked to the staff and they just disregarded my suggestion or feedback (especially since they said I am the only one who complained about this) and said just worry about me getting out of the property on time. Yes, I do worry about that. I planned, I hurried. I got off an hour earlier than usual from my job. I planned to use the cart. BUT I did not expect there will be a truck there that will stay for more than an hour, limiting me to use the cart and not move faster. There should be a time limit or permit to use the loading zone. That's what I suggested. They said nothing is gonna happen to my account because of this but it bothers me that I am getting warned over this or I have some records of not following the rule when they knew what was going on. I am still open to change this review if I am heard. If I did not care about this rule - I would not even talk to the manager, call them or even write this review.

Terrible service! I called more than 10 times today bcus I rented a storage this morning I load everything and get there but it turns out the gate codes are not working for everybody there waiting outside. I’m calling and calling for them to fix this as they are so quick to charge but the lady that answered me just hung up on me and didn’t answer after that anymore. I’ve been calling and still no answer but they already charged me card

Gabby at public storage help me out today with my account , very sweet , took her time and made sure my account services got taken care of … great staff

Enrique, the storage manager is the best he was super helpful and kind.

Servicio muy amables y muy a tentos de parte de Enrique y Gabby. Muchas gracias

Had a great experience, if you come by ask for Gabby, she really knows her stuff, and thanks to her I was able to get exactly what I needed.

Gabby made the entine experience quick and easy. I would definitely recommend this location because of they're great customers service.

This is the best, location!! Customer service was excellent! Thank you Esmeralda ☺️

Enrique, Maritza, and Gabriela great customer service. They were very helpful. Thank you guys so much.

Today was my first time renting a storage and Enrique made this experience seamless. He was very knowledgeable and helpful. He answered all of my questions and provided me with a lot helpful information. He definitely should be promoted to a manger position because his customer service skills are top tier because of his skill set I will be a continuous customer!

EXCELLENT CUSTOMER SERVICE.. she was very nice great attitude she helped me picking the best size .. bilingual..

Esmeralda is the best always so helpful and kind thank you

Servicio excelente, limpio y buen precio, además muy seguro, lo recomiendo. Gracias.

This place has the worst customer service. Im not sure what’s the procedure when there closing but they have lock the gates on me twice while employees still in the premises there refusing to open the gate since there off and there informing that I need to contact the police or the fire department to come open the gate since there leaving already. This is ridiculous why will they threat their customers in such manner

Gracias Diana por la ayuda

Enrique was very helpful he did the most helping me set up! Made me feel comfortable and satisfied with the rental

Gabby was who helped my partner and I, with the sizing of the storage we might need and she was overall amazing, had great customer service, answered all my questions as a first timer, kind and very informative.

Excelente muy buen servicio son muy amables

Great service and kind and friendly thanks anna

Ana and Enrique were so helpful they hooked it up with discounts ask for theenrique special, tell him sebas sent you.

Muy amable la srita,, Diana le agradadesco sus servicios

Gabby was so nice. Setting up was easy and relatively painless Very good customer service. Place was clean and staff is very attentive.

Exelente servecio

Resulta ser. Que yo avise antes de que se cumpliera el mes. Deje. 6. Msg. De voz. Y pues ellos regularmente regresan la llamada cuando es nvo cliente y si esto paso al empezar. Empezó el 6 de abril y pues se acabaría el 5 de mayo no. Pues. El 4 de mayo me hablo la muchacha que ya me Ivan a cobrar el siguiente mes. Pero. Yo. Ya había. Dejado el lugar. Poreso. Había dejado los msgs. Pero. Nadie. Me hablaba. ?? Entonces. Kise dejar las llaves. El día que me fui pero la office estaba cerrada era domingo y abren alas 11. Am. Entonces tube que irme. Pero. Volví a dejar otro msg. Avisando. Lo que hice. Pero. Esto. Siguió corriendo. La cuenta…. Si eres nvo cliente. Por qué te. Regresan rápido la llamada. Y en este caso. Por qué no la regresaron después de 7. Msgs. El punto es estoy en collection. Solo por que ellos. Ni. Me avisaron nada. Y pues esto es. No recomendable. Pongan. Atención. Lo peor. Que la muchacha. Y el. Sr. Gordito. Me dijeron. Que. No habia. Ni gun problema. Que. No habia. Cargo extra.,,,,,,,, por favor. Tengan cuidado. Storage. Como es que trabajan. No. Roben de esa forfa. Les gustaría. Que. A su. Mamá. I papa u otro. Familiar. Les hicieran lo mismo. ????? Por. Favor. Ustedes saben. Que todo esto es scierto.

Diana was very helpful, she helped me to download the mobile app and explained as well as showed me how to use it.

You knkw it would be a great business if the property managers that are ON THE ACTUAL property ACTUALLY HELP YOU. Instead of leaving you waiting for hours with no one answeringbthe phone... your business NEEDS to do better

Ana y Gaby,muchas grasias por su atencion,fueron .uy amables.

Gracias a Ana y Gaby por la amabilidad y gentileza en el servicio al cliente y mi persona

Thank you Gabby! She took care of all our questions and was very knowledgeable and professional. Her customer service expertise made a world of difference. Thank you so very much.

Very good price, very clean and the worker Ana very friendly and she answered all our doubts

Anna was so helpful and answered all our questions she was the best. When I came back today I was glad to see her

Enrique provided excellent service today.

5 star service. Very helpful and efficient. I appreciate service like Gabby's kudos

Muy bueno el servicio del local y dela persona que me atendió gracias ana por tu buen servicio

Great customer service from Anna.

Next door to burger king. I went here early in the morning for an auction an came out winning.

Gabby was very helpful! Thank you so much.

That’s on my momma Esmeralda is the best worker they got in there. She get the job done and be taking good care of me. She needa raise

Gabby was so helpful and patient with all my questions. She provided me with outstanding customer service. Thank you Gabby again 😀

Gabby was great ...thank you so much for your help 😁

Excelente servicio Ana son 2 personas olvidé el nombre de la otra joven pero muy serviciales 💯 selas recomiendo al 💯

Gabby muy excelente servicio gracias gabby

Esmeralda gave me great customer service and assisted me to find a unit for me

Very attentive great storage

Gabby me ayudo El dia de hoy. Muy Bien servicio al cliente.

Enrique and Esmeralda excellent service and costumer service

Enrique Gabriela and Esmeralda great customer service ere very helpful.

Enrique great customer service

Very Clean. Good security.

Gracias por. El. Buen servicio muy. Atentos y. Yo recomendaría gracias Edson me. Ayudó. Y. Muy. Atento Gracias. Public. Storege.

Don’t store your belongings here, I regret it. Staff named Victor is awful he refused to help be and was rude to me and people over the phone. Edword was great and did all he could to help. If he wasn’t there I would would have had no help. I regret storing my belongings here due to Victors terrible customer service. Find another local location.

Horrible experience. Storage was robbed and vandalized. Everything stolen. I was told to make a police report and file a claim. No additional assistance.

Came to this facility to move out. I forgot how great the service here. Remind me of a good old days when service was a issue. Robert Victor and Enrique are the best they backup each other and they're easy to work with. Wish I didn't have to leave.

Never had any problems. And the people are nice...

Marisol Best attention thanks for you're service I'm Happy

This is a very great place to store your treasure. Ashley and Robert was very helpful, also respectful.

They were great with everything . Plus they helped with payment . Thanks

I’ve been at this store for a year and half and I’ve had nothing but great experiences. The front desk staff is always helpful. I was having trouble with my lock and they helped me right away! 10/10 service all the time!

I loved the customer service Gaby was so helpful on getting me my unit ..

Gabby was very helpful and very polite great service here!!

Maritza helped Me and She was patient, thorough and explained all the necessary Information to help me choose the right box space. She helped Me understand the different size Boxes and I left with the right size box I need. Maritza provided kind and helpful Information. The place was nice, clean and necessary Staff on hand.

Great customer service! Very helpful staff

How much the rent?? Per month

There is no handcart and no one is responsible. How can people take their goods to the warehouse?

RUN DON’T WALK !! This place has rats, a very serious rat problem, and they will lie about it until you move in and give you traps , there are baby mice and mama rats everywhere. Then there’s random people sleeping inside after closing and stealing things, they hop from roof to roof and pull the wire back and steal. The employees, they might even be involved because they know who’s sleeping but won’t report when things go missing. And conveniently have cameras on some but not all units!! They ignore you when you confront them and don’t do anything to help the situation. Please save yourselves!

Amy me ayudo a bajar la aplicacion muchas gracias mucha atencion y muy amable

There NOTHING and there no tissues BATHROOM didnot cleaning and my name k NICHOLS. There owe me 186 00 ( I move out tomorrow) I COMPLAINT with them ( I never rec CHECK FROM them in Huntington Park Ca )

Estoy enojado y decepcionado de este lugar ase una semana trataron de abrir la puerta del storage y nomas dañaron la cerradura y ellos lo mandaron arreglar y que voy a ver si estaban mis cosas y ya se las habían robado pues creo yo que fue el tipo que fue arreglar porque fue el único que estuvo ahí y que les digo de mis cosas y que ellos no saben nada solo dicen llama a la policía

It says that it’s open but I had it’s actually closed. I already moved all my stuff into my vehicle now I have to change plans. Thanks Life storage.

Wonderful customer service today. There was a shortage of dollies and I had a flight to catch so I was starting to panic. Cloie (sp) brought me the office dolly and helped me load my car. I thought there was no chance I could catch my flight but her cheerful energy worked somehow to make unloading and traffic smooth. I made my flight — thanks you Cloie and other wonderful staff there!

Rented a 5x 4 After 1 month it was broken in, burglered. Stole my stuff, valuables gone. Terrible. Not safe to put anything there. Hunington Park LA , no good! It looks safe with pin and access but it is not! Canceled rental immidiately

Gane un storage y no pude ir a recogerlo ese día por problemas de mi carro y el joven que me atendió no reporto q lo recogí y por esa razón me cancelaron mi cuenta de storage treasures

Cloie was very polite, professional, and helpful. She promptly fixed an issue with my rental agreement. She helped when I loaded my things onto the cart. She also helped with handing my items up the ladder. I was irritated at first but her demeanor calmed me. Girl needs a raise.

At first i thought this place was worth the price. Needing code for each gate and elevator, as well as cameras everywhere. The place looks fairly clean and has AC as a bonus so figured my stuff is safe. But unfortunately my unit was broken into. I paid a lot for this place because I reasoned the extra price is for the extra security. But looks like I was wrong. I am in one morning to grab some stuff and leave but instead spent hours dealing with this fiasco. I just decided to move all my stuff out and now have to deal with insurance who after looking at reviews do not seem like the most hopeful/understanding. If you have anything of value or anything sentimental that you don't want stolen, look somewhere else.

Great service! Would definitely recommend to a friend

We needed a storage space fast, I reserved online and came to the Alameda location to finish the transaction. Cloie helped us out, she gave us a tour of the unit and shared important info along the way. She was super nice and helpful and explained the insurance, the way the prorate would work etc. She made sure we got the best rate which was amazing! Don't hesitate, if you need to put stuff away come to this location!

Great service.Thank you To Victor. Very well Mannered and Helpful answered all my questions. I’m very happy with my selection of this location. Thank so very much.

Victor and the other managers are always there to help, great customer service!! Definitely recommend 🤌🏻

I have rented units with other Public Storage locations but this location has by far been the best one yet. Each time I come to Huntington Park, I'm always satisfied with the facility. The staff here provides excellent customer service and help me meet my needs. The units are always well taken care of and cleaned, which makes a huge difference. I would absolutely recommend this location to anyone looking for a storage unit.

Enrique fue muy amable en ayudarme en rentar un espacio muy buen servicio al cliente.

Muy bien servicio al cliente de parte de Enrique me ayudo con lo que necesitaba

Chris is very helpful

Had have a storage since the beginning of the year dry good service

Worst storage experience ever. Property Manager was exceptionally rude when I questioned why she locked me out of my storage - my bill was paid! I gave notice to vacate 15 days in advance but still received a bill for July, smh. I had to spend more time over the phone getting that charge off, good thing I had pictures of my emptied storage. Terrible hours, dirty facilities most of the time I used it, and to top it off, no cameras to protect our personal effects. This is NOT a safe place to rent a storage.

Prices have jumped up twice in a year, gonna start looking for a new storage facility. From $250.00 a month to $485.00 month..🤬🤬

Don’t store your things here unless you want it to get stolen! I heard theres break ins all the time. We lost over $8k worth of equipment to someone who broke our lock, and they cant even find them on security cameras, which do not cover any ground. This facility has ruined my life. Do not go here.

Gracias valeria

Poor customer service , the manager is always rude. They raised my rent By $100 .. I'll never again rent at any public storage again for the ridiculous raised amount they did , now I'm about to loose my unit because I can't afford that. The property always has elevator problems, no carts , when you ask for help , they ignore you. But you miss a payment , they're calling you 24/7.

My experience with Valerie was amazing. She explained everything detailing and answered all my questions. Amazing customer service. Thank you Valerie

Valerie the property manager was extremely informative and cheerful. I would recommend this storage location.

I've only been here 2 weeks and this is my first time using a storage and this is by far the worst storage experience I have ever thought of !!! Twice these people have locked up my Driver's license in their office because they ask for ID to hold just to use a cart !! They were out of the office and I had to wait almost an hour for my ID to leave. Once they were about to close while keeping my ID. They had me waiting an hour to use the bathroom key because bathrooms stay locked. I'm definitely moving out this week

Amy help us out at this facelift great service.

Valerie

Victor was very helpful best public storage employee! Very kind and nice give him a raise please

Shelly was amazing in acomadatinge with all details and information I needed.Made it so less stressful and more inviting to continue my move here at public storage. I would definitely recommend it bc of of her.

Go see Trinidy 😬

Valerie really helped me out with helping me download the app.thank you

Valerie was a nice person I like the way she explain everything to me I ask questions and she had patience with me she’s a good worker

Pesimo servicio, fui a cancelar mi cuenta y me atendio una señora diciendo que no necesitaba dejar nada ellos me mandarian un e mail ,si me lo mandaron diciendo que debia dinero,rateros

Amy

Trinidy is Amazing!! She made my day! Thanks public storage! I recommend this location!

Valarie explained everything very well

Thank you Maritza good service showed me around very informative and very kind.

Great service.Thank you Edson for guiding me to the whole process on completing the application for the storage.. Very well Mannered. That was very important.. so as being said. I’m very happy of selecting this location. Thank so very much once again..much blessings to all here.

Great customer service from gabby.

Trinity has the best customer service I have received in years. I recommend this location. 10stars easily

Extremely poor customer service. The information I was emailed with my gate info says I have access until 9pm. I showed up at 6 PM with a truck. I entered my code and it said that they were closed I went to the office and the woman inside yelled from behind the counter that they were closed I said I’m aware that they are closed in the office however I just need access to my unit it says I have until 9 PM at least (pointing to phone). She pointed at the window and said that they were closed. (The window only has office hours it does not have anything listed for access hours.). The woman had an attitude And continued to yell from across the way, her attitude became more obvious as I continued to ask her to repeat herself. A problem that could have been easily mitigated had she at least come within a descent eat shot in order to address my concern. She was extremely unprofessional unfriendly and unhelpful giving attitude and yelling passive aggressive remarks instead of addressing my concern of access hours. 6pm is extremely early to not have access to a unit. Their hours are not convenient nor do the match what I was emailed. The individual next to her just sat there in silence. The last thing I was able to hear her say was to call the property manager so they could tell me that they were closed. She was extremely rude. She could have came to the door and at least explained that there were errors instead of yelling smart remarks. I rented a truck and have to now keep it another day on-top of being treated so rudely.

No trash cans available for customers. Employee was extremely aggressive and rude when I asked if I could throw away a few small pieces of trash. Price increased without warning. The hours are also really terrible.

Customer service was great they made renting a storage unit easy.

Great customer service from Valerie. Trinity did amazing as well. We waited thru some rude customers but they did deal with calm and great skills.

valerie helped me out thank you

Valerie did a great Job helping she made everything quick and easy thanks for the help.

Victor and Valerie were great help!

When does trash get picked up from the Alameda site in Huntington Park?

Had trouble that day with the power out but they have been helping out since then. So thankful for then to making my experience better.

Great customer service at this location! Many thanks to front desk worker Jose for assisting me very quickly!

The. Best place andthe people our very helpful

Valerie was great help with informing me about ever,thing thank you!

Amazing Customer Service Thank you Valery and Chris, you guys were a great help. Thank you again!😀

Great experience, very clean, Candy and Chris were very attentive and helpful.

Highly recommend this storage, staff was great I had the pleasure of being helped by Candy she was friendly and walked me through everything. Overall great experience.

Robert is such a gem! I’m so grateful for him helping make sure I had everything that I needed when I was moving my things.

Valeria me ayudo gracias!

Horrible experience!!! my stuff were full of rat physis. I was so disgusted.My sister got an allergic reaction. I couldn't leave my belongings there one more day. I had to throw away most of the things I had stored. Which is the worst part and the rest I had to move to Firestone Public storage. Much better service of location !!

If you like horrible customer service, sign right up. If you like to be talked to as if you are an invisible dog, what are you waiting for? Get a storage from here today! If you like employees showing up 30 minutes past opening time and don’t say good morning or I’ll be right with you, then please make your way down to this storage space ASAP. Smh.

Robert, Chris, Dylan and Kandy are the best at what they do. This was my first time renting a storage unit so I was recommended to Public Storage on Alameda and Florance in Huntington Park and to my surprise from the moment I got there they took care of me. Easy to access my storage great prices to even friendly customer service.

Very professional, friendly and helpful personnel. Very great experience. I highly recommend this public storage.

I've been renting from this location for the past 7 months. And Robert the manager has been so much help. Very polite and very helpful.

Great service.. a clean facility

Awesome.. Place... Awesome..People Who Work There... Owned my unit for about 2 years now

Today I went in to rent the unit, Chris is the one who helped me out. Everything was great. The location was easy to find. Happy to have be able to get my unit 🤗

This place is always clean. My stuff is well taken care of. In so glad they care care about their customers and their belongings

Rob was super cool and very helpful

Terrible facility. Terrible management. Manager will run in your face he’s manager.

Pésimo lugar en Julio tomé la decisión de dejar todas mis pertenencias en este lugar paso como un mes y entraron a robar se robaron todas mis pertenencias de valor y asta la fecha ya paso un mes y aun sigo esperando la respuesta de la asegurase y nada ni la llamadas me responden pésimo servicio tenga mucho cuidado

Very clean storages

Always increasing prices.

Muy bien

Please do yourself a favor and get the in-bolt lock and consider a safety deposit box for valuables. It will feel more expensive but might save you significant heartache. There have been several thefts at this building.

Un lugar seguro para guardar cosas y con mucha seguridad cámaras y sobre todo el personal muy a tentos y barato más Ke en otros lugares y tiene especiales el primer mes me gustó..

Great costumer service from Robert Dulce and Chris. They keep it pretty clean, it’s so safe, a lot of parking and good prices

I have had a great experience with Chris, Candy, and Robert at this facility. They are very well managed and care about their customers.

Robert and candy are the best worker i met no complaints

Great customer service coming from Robert the manager. He was very helpful and very patient to fulfill a customer. Thank you

So far so good

Clean and friendly

I called and talk to a Rep over the phone I believe she was on the East everybody thing she stated to me was no “bull she state that I would be receiving a call from the Huntington Park storage to verify my confirmation. About 15 min Valerie called and confirmed the offer given and explained my opinion of coming in or doing it online. And when I showed up Valerie gave a welcome and explained everything again I was just waiting for the bait and switch. Never happened. Chris was also helpful on the tour. And Candy was busy helping other but did offer to help when I was leaving. I gave all 3 a 5 for good teamwork and an A t to Valerie she really knows her job. Keep up the great work Team Huntington Park.

Great customer service. Got a call from Trinity, at Public storage, a few minutes from my online reservation. Great etiquette and personality. Answered my questions and suggested a better stogage unit option. She made the rental process, easy.

Great customer service! They surpassed my expectations.

I loved this facility. The staff was always friendly the few times I popped in. On my move out date I had a small issue to which was quickly resolved by the helpful manner of the staff. Robert was an excellent team player making sure my issue was resolved at no cost! It was a great experience. Thank you for all the work.

Robert the manager excellent person and excellent customer service provided by him. Helped me out with my issue I had at hand. Five stars *****

Horrible place! The manager Robert is rude & truly an awful manager. Report them & don't give them any business. They don't deserve any customers!

Great customer service and very clean. If you need any help with anything Robert is a great help!

Great facility. Clean and safe. But prices are way to high for the spaces. And they keep going up, not every year either like every other place, every few months which makes the spaces not worth it.

Super helpful! Explained everything with details.

They're so rude and disrespectful. Not necessarily with me but as I'm trying to get information i here how the manager is speaking to other customers. Still has the audacity to say this one man go ahead and call the corporate it won't change a thing. Wow, then with me, yes i owed money me having a balance and needing to pay that is not the point. They told me I had to a specific date or my things would be auctioned. Then they go auction my unit before the date they gave me and no where in there emails does it specify the date of auction and in the email before the auction it just reminds me that an auction is coming but doesn't again say when.

If only we were able to access our facilities after 6pm. Doesn't even have to be 24hr access. Anyone else agree?

Gracias a Dios que existen... hacer muy buen trabajo...

The workers there are very helpful and nice. Great experience.

Just got a storage here today and the customer service and experience was excellent. My first time getting a public storage and it went amazing. The public representative ROBERT made the process fast easy and was very informative. Thanks ROBERT.

Ok

First time getting a public storage and the service at this public storage was great! The manager Juni was very helpful, he was very nice. Thank you for the great service. 10/10 recommend this facility

Un lugar muy limpio Nos atendieron muy bien, Muy amables Juny y Jessica ,lo recomiendo ..

Los espacios estan muy caros y aunque el personal es muy amable y la oficina limpia , lo Malo esque cierran alas 6 de la tarde y a Esa Hora ya no puedes meter o sacar cosas de tu storage y Los asensores se descomponen seguido y lo peor esque tienen Los Banos cerrados y ahi llegan familias enteras con niños una emergencia y Los baños cerrados solo Los trabajadores de la oficina Los pueden usar y no se vale yo creo que deverian tenerlos abiertos 😀

Definitely would recommend this location and asked for Blanca. Very pleasant and helpful. Good customer service!

Kim an Blanca thanks for your 5 star service!

When life is tough and you are down and out, Blanca will help you out. Thank you Blanca.

I've always used storage services and this place is one of the best ones. This place it's a new structure therefore the place it's always clean and it has elevators. Secure place for your belongings you have a personal code to use the elevator, gate and automatic doors. What I like the most about this place is that they always have the AC on. 👌

Am disappointed

Customer Service Experience Excellent " Ask for Blanca She is Amazing!! Very Professional Very Knowledgeable Very Courteous She Gave me a Tour of my Rental Unit Explain to me in Detail about there Prices and how Easy it is to get to my Rental Unit I Left Public Storage With No Worries & Feeling VERY SATISFIED " GREAT JOB Blanca

Honestly I've been storing some things at this location for a few months and I just went in a few hours ago and it looks clean and just the way I left it when I took it. I'm pretty pleased with this storage thus far. Gotta give them a try if your looking into it. Only one thing, I was having some trouble with the app. I mean it worked but it was slow at the site. I was able to use it to gain access but I had to wait a little while to load it. I think it has trouble knowing which entry point you're at. It worked but it has it's kinks. I recommend you knowing your code just incase it's not working. Anyway, I got a decent price might want to give them a try if you're looking for something clean and nice.

Poor customer service. Increase of rates followed by a decrease in access. Original hours allowed for customers to access belongings until 9pm daily. Access is now restricted to 6pm M-F and 5 pm weekends when conflicts with the hours posted online.

It was great , I made my reservation on line and I wasn't aware that if it ends with the letter A , at this facility, it is way up top ,above the other units and you have to climb this large ladder and carry boxes up.to the space. Iwemt to the office and they transferred my online payment to another unit. I was very happy. They are professional , and the staff is thorough and kind.

They lied to me ,so I list all respect for them no good people

Blanca was a lot of help. She answered all my questions. Im glad i came in today

Nice

Cuanto cobran por almacenar un vehiculo de subasta

Kim was a great help

Does not meet my expectations, elevator is disgustingly dirty! When I go I never see staff doing rounds even though they say they do. I do not feel safe to be there organizing my storage because I do not see staff or cameras in case something happens to me. I should look for another storage place where I feel safe to be there.

Update 2/4/2021 Hours have changed which makes it impossible to check out a cart because alof of customers are forced to come during the "new" hours. They need more carts!! What was supposed to be a 5minute move in took over 30minutes going back and forth and yes the elevators are slow. Also they have terminix traps everywhere which makes you wonder about termites or even rats as many are saying. It makes me wonder about having my storage in this facility Lastly the gated door at the entrance. How can we park and go out the door into the office and ask for a cart and properly head back into the property trough the door you came out. You can't because it locks as soon as you leave. You're forced to use the car gate which is un safe and cars are passing. This facility needs alot of improvement.

Muy bien el lugar te tratan bien y te ayudan a Mable mente

Im new to getting storage the unit I ordered was to small. Kim was amazing she helped me transferred to a new storage in 5 minutes, Kim and blanca were very helpful and friendly. The reason im giving 3 stars is because my storage was broken into, I do believe this was very random what happened to me, but the facility needs to have way more cameras and owners need to be more liable for theft on there property.

Great services, very knowledgeable about all specials and opportunities.

Very nice & clean.

Very neat and clean but very rude customer services. Employees are extremely rude and impolite.

Bad service

Kayleigh,Blanca and joselyn were super helpful

Ok

Kim and Jocelyn we're great they gave me a good customer service

Wish I didn’t have to put a 1 start , cause it’s a horrible place , management really rude , dirty place and the employees don’t have any respect

Easy access.

Ashley was helpful

No la verdad no me gustó su actitud delo que están en la oficina muy mala calidad de servicio al cliente

Me fue bien todo estaba a tiempo el pago asistencia pronta sala de carritos menos el codigo de la puerta batallamos.Ok.

Nice secure place with competent workforce.

Amplio parqueo. Muy seguro. En vada entrada: al parqueo, al edificio y en los ascensores DEBES de colocar el password asignado caso contrario no podrás accesar al área deseada. Hay carretas pero hay horas pico que se escasean, ya que están bajo llave, si deseas una tienes que ir a oficina con un ID y te dan llave del candado. Al regresar llave te devuelven ID. Si tienes que hacer varios viajes con tu vehículo no regreses la llave para que puedas utilizar la carreta, caso contrario tendrás que esperar para que se desocupe una.

Great place, easy to use, nice staff

The staff is friendly Abbas they're finally putting bars on the ceiling of the lockers. Now my stuff won't get stolen ever again. All in all pleased except for my stuff getting jacked because they had chicken wire on the tops of the lockers before.

Mucha seguridad

Thanks to Tracy for helping me out with my storage needs! 🙂🙃

Had the best experience with Tracy. She was super helpful and very nice. I hope I get to deal with her everytime i go. Thank you Tracy for all your help!!!

All skams read your contracts.. Please people..In the rural areas only...

Horrible. Moved my stuff after one month. They lock up the dollies and dont provide more than 5 for all the people during their open ours. They dont supply any trash bins or trash cans whatsoever. Dont leave your stuff at this storage.

Great service this place is nice and clean the front office has great service and great attitude and very kind and they have great prices I recommend it

Caren

Muy buen servicio y muy Buenos precios Todas las muchachas son amables y atentas se Los Recomiendo a todos blessings

The staff was great very helpful.

Katherine me ayudo

Katherine was very helpful and very kind, best service

Krystina was a great help customer service was great .

Katherine helped me, She gave me such great customer service!

Very well maintained facility. I like the fact the you need to enter your code at least three/ four times (To enter thru gate, thru building, to use elevator, and to exit thru the gate). Although, I was not happy that with the agent at the front desk that said I had to carry "insurance." Don't be fooled like I was, no insurance is needed based on the contract. That's at least $11 savings per month for $3000 coverage. "6.1 You may purchase the insurance that we offer as a convenience to you, but you are NOT required to purchase it. IF you elect to purchase that insurance, your monthly payment will include an additional amount for the coverage you select. See paragraph 2.1.3 about how payments are applied.

This location is very well maintained and cleaned. The staff are great and very helpful. Krystina was the one assigned to help me and she did absolutely great. She went above and beyond to help me pick out the right storage. If you ever need a space to store your stuff look for Krystina. I will definitely recommend the location to my friends and family.

Thank you Tracy for being so kind and helpful. You deserve a promotion 👏 😇☝️God bless you all.🙏

Tracy was very helpful she explained everything step by step very friendly.

Katherine is awesome and very professional, quick process... happy with the service!

Face coverings are A MUST!!!! PPL....

Krystina was great help very friendly .

It's really organized (LOVED IT)

Great service and aswome prices nice and clean rooms, thank you for your great service

Please do yourself a favor and do NOT RENT HERE! RATS, MICE, ROACHES! They will make a home in you things! The staff does NOT CARE They do as little or less than humanly possible, With an attitude that rivals DMV workers! All around bad news stay away! Honestly I know you hear people says they would give a place zero stars if they could, this is one of those places! ZERO STARS

Good but seem like no trash can on site

Really helpful on everything I needed to know about the units.Tracy & the rest of the Staff were really friendly and respective.

The team is very helpful, and easy going. Particularly Stacy, she was very helpful and kind.

I made a reservation and when I went to the office to finalize it, they told me they had canceled it because on the phone I asked for a better deal. I never did such thing. Worst experience ever. Such a waste of time.

It reasonable

To start off Staff and service are very helpful. Thank you to Tracy for helping me, she was very fast when setting up my rental and one of the nicest people i’ve met. Would definitely recommend this place!

Multiple items stolen from my storage unit. No one at the front desk knows anything. They tell me that law enforcement is not allowed on the property and to file a police report at the police station. Really, really horrible experience.

Chicken wire on all storages break -ins alot

This is what happens when you use public storage. But if is not enough that your unit gets broken in to but the fact that the staff did not even care about the situation is what really put me over the bridge.. I am done with this..

Honestly this is my first time needing a storage. I was unsure on how this would work or how big of a unit I would need. Thankfully I met Tracy, great customer service really. She took her time with me to explain the process and helped me see what size would be best for my things. I have been here now for a while and definitely recommend this location. Clean and always pick up the phone and they continue to have great customer service.

Walked in and saw the property was very clean and the staff were very helpful and polite

This public storage is very well kept up on it being clean all around the property inside and out. They have great customer service here an are always eager to help with any questions.

Alfredo was Excellent Very Professional and knowledgeable about COMPANY and policies Truly Appreciated his information.

Alfredo help me out great service

Cuanto Puedo almacenar ahi?

Katrine help me out today very fast and easy

It's well kept, besides the gimmick about the 1dollar thing, the add the 25 application and the 20 for the key so big gimmick on that end. But well kept I feel safe

Katherine m ayudo y me dio un buen servicio

Katherine ne ayudo fue amable.

Very well maintained facility, with great service and staff. Shout out to Alfredo who was extremely helpful and professional!

Alfred went above and beyond with helping me find the perfect space for me to store my items. When I visited the location they didn’t have anything I was interested in and then Alfred gave me a call back to let me know that there was a space available in the size I was looking for.

Great place to store sandra's did a great job

Katherine help me and the service was great. Thank you so much for the help.

Katherine me ayudo fue amable.

Katherine With A “K” Is Very Helpful And Friendly. Thank You For Your Service. By Far The Best Storage Place I’ve Visited!

Tracy es una exelente trabajadora gracias

Good customer sevice sandra helped me

Katherine me ayudo

👍sandra

This place is kept really well. Smells goods and the staff greets your really well. Sandra, Alfred, Chris, Krystina, Stacy are an amazing staff. The staff is immaculate.

Alfredo, my salesperson, was knowledgeable and courteous. Shyann, also, nice and helpful. Thank you for making it easy for this first timer.

Un lugar muy limpio

I RECEIVED GREAT CUSTOMER SERVICE FROM KRYSTINA .VERY FRIENDLY STAFF MEMBERS ASWELL. SHE GAVE ME A COMPLETE TOUR OF THE FACILITY AND WAS VERY IMFORMATIVE ON ALL STORAGE PROCEDURES AND RULES. THE UNITS ARE VERY CLEAN ..WELL LIT ...AND AIR CONDTIONED.I HAD A GREAT MOVE IN EXPERIENCE.THANK YOU PS.

Krystina me alludo encontrar el espacio perfecto muy amable me explico todo muy bien bien customer service !

By being the first time my family and I had a really good experience. Prices are so affordable. Thank you to Alfredo for helping us out and explaining everything we need it to know.

Alfred provided transparent pricing from the beginning which I greatly appreciate since no one likes last minute hidden fees. Overall, good experience.

Alfredo was the best. Thank you so much for making my move so easy.

Alfredo me ayudó y me explico todo claro me gustó tu servicio es una persona atenta y explica todo bien claro por eso les doy las 5 estrellas

Katherine y Cristina me atendieron excelente y fueron muy amables Y estoy muy contenta con el servicio

Katherine me atendio exelente

Staff was great

Everybody was very helpful

Yvette awesome customer service she walk us through our unit well explain may it súper easy. All done in 30minutes

Krystina me alludo con mis preguntas Y Stacy es bien amable :)

Krystina me alludo muy amable .

Krytina me alludo a buscar una unidad perfecta muy paciente y amable

Stacy did a great help with the rental process Krystina did her best to get me the best price very patient Tracy was very friendly great staff :)

tracy is awesome she showed us the unit and i fell in love with it cheap prices way to go tracy you rock your amazing

Katherine was very helpful. Thank you.