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Public Storage Self-Storage Units at 6911 S Alameda St, Huntington Park, CA
Property Open
Mon-Sun 6:00 AM - 7:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 7:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
One-time $29
admin fee applies.
-
5'x4'Online only price$ 16/mo
Small 5'x4'- elevator access
- climate controlled
- inside unit, swing door
- locker
$ 16 /mo $ 20Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x4'Online only price$ 22/mo
Small 5'x4'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 22 /mo $ 22Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 36/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 36 /mo $ 48Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 38/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 38 /mo $ 50Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 38/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 38 /mo $ 51Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 47/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 47 /mo $ 62Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
5'x5'Online only price$ 49/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 49 /mo $ 65Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
5'x10'Online only price$ 75/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 75 /mo $ 100Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
5'x10'Online only price$ 76/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 76 /mo $ 101Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
5'x10'Online only price$ 105/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 105 /mo $ 140Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
5'x10'Online only price$ 105/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 105 /mo $ 140Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 137/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 137 /mo $ 183Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
9'x10'Online only price$ 152/mo
Medium 9'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 152 /mo $ 202Best Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
10'x10'Online only price$ 166/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 166 /mo $ 221Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x10'Online only price$ 176/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 176 /mo $ 234Best Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
10'x15'Online only price$ 203/moLarge 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 203 /mo $ 271Best Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
10'x20'Online only price$ 270/moLarge 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 270 /mo $ 360Best Price Label+ one-time $29 admin fee2 units left!One-time $29 admin fee applies.
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Self-Storage Near Huntington Park
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Reviews ( 636)
Very professional. All questions I have I was given a an answer. I would recommend storing here
Gaby is a great customer service rep. Greeted me with respect and assisted me fast. It’s a great environment
Abigail was a great help with finding me the right size storage
Gracias excelente servicio abigail Ernesto y maritza
Excellent storage facility and I highly recommend it. Always well maintained and clean with plenty of parking available.
K. Wright
Gabbey and Maritzah were so amazing! They made my husband and I move in such a breeze. Very helpful and very informative!
Really affordable easy access overall great staff
Maritza gave me a good service ,she gave me a tour to the property thank you;
Maritza was so wonderfully helped me out and was so patient ,She showed me the unit today thank you Maritza
I being with this storage for four years and someone enter to still not only my storage room but other storage rooms too. Very disappointed
Yo no recuerdo este lugar porque se supone que es un lugar seguro para guardar tus cosas por que es nuevo y tiene cámaras y resulta que terrovan tus casas que contanto trabajo y esfuerzo ase uno para tener nuestras cosas es por eso no lo recomiendo porque TERROVAN no quiero que le pase a alguien mas.
Maritza con un servicio de primera, son muy serviciales le doy 5 estrellas
Friendly and Professional
Never Ben there
public storage good service , always help full ,staff are very nice thank you guys.
Muy buen servicio de parte de gabby
Ernesto is a very knowledgeable and helpful manager. The location is clean and secured
Gracias public storage por tan excelente Servio. Thank you Abigail Edson y gabby.
Very helpful. And they go by the book so you know your stored items are in reliable hands. Thank you to Abigail, Gabby and Edson.
I was helped by gabby and the service was far above average. She was so helpful and knowledgeable. Was very nice and communicative . Thanks gabby
Thank you Gaby for helping us and answering our questions showing the space of the unit.
Everything was good Everybody was helpful and kind
Muy satisfecha con gabby muy buen servicio de su parte. Muchas gracias por su servicio
great storage, awesome customer service 100% recommend
Maritza el servicio que me dio Maritza estoy en cantada el espacio que medio muy limpio muchas gracias
Maritza buen servicio
Very good services Edson
Eliza was Awesome and helped me view space thank you
100% satisfecho Dela manera que me atendio la señorita Abigail muy amable Al igual que los demas que estàn atendiemdo ahi Todo vien explicado recomiendo al 100 la verdad que me gusto la menera que te atienden
Thank you Abigail! Very helpful and informative.
Maritza was a very helpful lady, she answered all my questions.
Maritza exelente servicio muchas gracias muy buena atención
Very friendly, time efficient and great customer service all together. Highly recommend
This was the best storage location I’ve ever been to and believe me I been to a few the employees are great and the facility is clean and nicely secured. My 5x5 space was way bigger than I thought so you public storage
Most of the facility is clean, There’s always plenty of parking, And the AC is amazing..
Bring your ID if you plan to use the restroom or want to rent out those flat bed carts..
There is no trashcan in the restroom, So people’s trash tend to pile up in a corner in there..
There’s no water available either..
The dolly-like, flatbed carts are now near the elevators that go to the storage units, which is nice but sometimes the number of the cart lock you’re given, corresponds to a missing cart, which is a bit inconvenient..
The people who rent these storage units just need to put back those carts, especially if they’re not assigned to them…
It’s annoying that they’re not there sometimes, I miss when they used to be back in the main office Because that way you can get a guaranteed cart…
Maritza good service . Thank you
They are the best!!
Gracias public storage muy buen servicio excelente servicio por Abigail Edson y gabby.
Muy buen servicio personal es muy amable. Y siempre está limpio. Gracias
Review update 9/12/24
Rate keeps increasing almost every 3 months. I started at 288 for a 10x20, now it is at 465 in just 1 yr. I have heard some people pay up to 800+ for this size when their advertised "market" price (not even discounted) is 350ish to 410ish. Ridiculous price hike.
UPDATING MY REVIEW - 10/2/23:
1. So Customer Service called me about this and they did apologize. They said they were gonna do something about it like most likely give a headsup that someone will use the loading dock or something but I do not think so.
2. They are actually still nice despite all. I lost my ID and they returned it to me with a smile.
Just keeping it to 4 for now since there's a lot more for improvement :-)
Public Storage in Alameda, CA. I exited late by 7mins and they issued me a warning or notice that I stayed late when I clearly communicated with the staff/management that it was hard to move my things because there was a truck kind of blocking the entrance. I had planned that we were just gonna use the cart to move things so it is quicker but it was impossible with the truck being there.
I told them that I am suggesting to have some limit on the time a truck/tenant can park in the loading zone or at least a scheduled slot to use the zone because what if there's other people who wants to use the entrance to load things. Yes, I definitely want to respect people's time so I think in order to respect people's time, there should be a limit or schedule when using that loading zone. Even loading zones in the streets have time limit.
I hurried up even though loading my stuff was difficult and it hurt and injured me so I can leave by 6PM. I never want to get off late out of the property. Had I not cared about the time, I wouldn't have told the staff about my struggles because of the truck being there. They knew what was going on and they still issued me a warning for 7 min late. Also, what about the the other tenants not respecting that other people want to use the entrance.
I talked to the staff and they just disregarded my suggestion or feedback (especially since they said I am the only one who complained about this) and said just worry about me getting out of the property on time. Yes, I do worry about that. I planned, I hurried. I got off an hour earlier than usual from my job. I planned to use the cart. BUT I did not expect there will be a truck there that will stay for more than an hour, limiting me to use the cart and not move faster. There should be a time limit or permit to use the loading zone. That's what I suggested.
They said nothing is gonna happen to my account because of this but it bothers me that I am getting warned over this or I have some records of not following the rule when they knew what was going on. I am still open to change this review if I am heard. If I did not care about this rule - I would not even talk to the manager, call them or even write this review.
Muy buena atención, muy agradecido por el servicio, personal muy atento.
Maritza gave me the best customer service she help me rent by phone easy and convenient process -
, thak you Maritza
This location has easy access and is in a convenient location. Be prepared to enter you code a few times to get where you need to go though. Front desk staff Amy is friendly and welcoming. Highly recommend
Maritza hola gracias por atenderme muy profesional enfocada en mi excelente servicio y muy amable ….
Maritza has good customer service I'm very proud of her for helping with my sudden situation. She is very helpful and I am proud that she provided me with help thank you for having her on the team
I had a terrible experience with this public storage facility. First, they provided incorrect hours of operation on their website, leading me to arrive when the facility was closed. This was extremely frustrating as I had arranged my schedule around the posted hours. When I contacted them to address the issue and requested a refund for the time I couldn’t access the unit, they outright refused. Their customer service was unhelpful and dismissive, making the whole situation even worse. I would not recommend this place to anyone. Their lack of transparency and unwillingness to rectify their mistakes is completely unacceptable.
Maritza Gave me the best service she explained everything . Thank you Maritza
Storage is nice and clean and they are very helpful the only thing is why do they close so early? 6pm is early I understand the front desk being closed but to access the gate or my storage at 6pm is too early they should probably push it up maybe till like 8 or 9pm
The worst storage ever. They say they open at 9:30 and this is second time no one is here and its 10 AM. Such a disrespect!!!
Although Abigail made it seem like standard practice, she did go far and beyond. I went to make a payment. The rate seemed to much to her, I advised it was a late fee which I'm accountable for. From the get go she looked out for me. I didn't ask for help; we didn't converse long enough for her to sense I was going through a tough time and yet she helped out plenty :)
In hard times KINDNESS SHINES. Thank you Abigail.
Been here over 1 year, the facility is clean and staff is on it! Thanks!
Gabby is always giving great service. Always doing the best. Great customer service.
That 's the best for the job , couple of reviews , couple of Q&A , couple of new photos are coming.
First and foremost , the associate Gabby is a 10 out of 10 allstar. I had some issues with my storage unit. To say she went above and beyond would be an absolute understatement. I needed to move out quickly and no joke I considered staying just because of how much she cared.
Excellent employee you guys have there!
Thank you Gabby!
Very easy process! Took less than 30 minutes! Maritza explained everything so thorough and made sure I understood everything!
Muy seguro y
Muy buena
Atención al cliente
Lo recomiendo
Muy buen servicio de parte de gabby la recomiendo
Good people lowk
Great customer service from Abigail! Came in to inquire a space for my father and she was very helpful and informative from start to finish. I would really recommend coming to rent a space here. She was polite and thought she was kind.
Property is clean and customer service was excellent
Muy buen servicio de parte de Gaby
Gabby was great helping me out. Property is always clean
Estoy muy feliz con el trato de la persona ke me atendió oy y se llama Gaby
Edson was a great guy thank you
Best customer service ever
Employee Gabby really knows her stuff
They don't even answer your calls
Why aren't you guys answering ?
Maritza was very nice and understanding she offered different rates and sizes for the storage. She also took us to take a look at them. Very hard and good worker definitely recommend you guys to ask for her
The staff was very courteous and knowledgeable. My space was easy to find
Very clean facility, Gabby in thre office is very patient, understanding and very helpful. I would recomment this place to anyone in need of a storage.
Thumbs up Guys!!
Maritza helped me with my storage good service explain everything thank you Maritza
Absolutely love the service here Gabby was very helpful with helping me on my upgrade for my storage unit. The staff here is always ready to help they're very professional when it comes to customer service.
Maritza. She is really nice and polite ☺️. I will come back and tell a friend. Thanks very.
I have been renting at this location for almost a year , the ladys at the front desk Maritza and Gabby always super helpful , good customer service property super clean .thank you ladys.
Edson AT Public Storage On Alameda & Florence Is Such A Nice Employee & Human Being. He's Always So Helpful And Considerate To Customers. I'm So Thankful For All He Has Done For Me Over The Last Year. Thank God For Edson!!!
Gaby one of the front desk employees provided me with excellent customer service. I would definitely would recommend this location for their clean and friendly environment!
Thank you you guys been very helpful.
Wonderful and friendly help Maritza was great very helpful
Staff is super friendly, Edson helped me choose my unit and Gaby was really friendly and help me wit a lot of questions so had. A++++ service.
Gracias public storage estoy muy agradecido por su ayuda y paciencia.
I been here for about 4 years. I initially paid 160.00 monthly for a 5x10. Now I pay 268.00. They increased my payments to a 100.00 more for the same size. I go to there web site and see it is cheaper for the same size. I find this very unfair for such a small space. I plan on changing to a different storage place next month.
I was helped by gabby and the service was far above average. She was so helpful and knowledgeable, answered my questions before I could even ask them, and went out of her way to accommodate me with any additional convenience possible. She walked me through using the app, went out of her way numerous times, and maintained a smile the entire time. This is actually the largest public storage I've ever seen. Thanks gabby!!!
Great service from gabby always very helpful and polite.
Muy buen servicio por parte de Gabby.
They said theyvdidnt went thru my stuff and they did then how did they take a picture to put it on sale
Thanx alot public storage for your service to me as a new customer. The service was marvelous, thanx Abigail.
Great place great costumer service clean place
Muy amables todo el personal del storage. Y muy limpio lo recomiendo.
Love Gabby's service always love coming in when she's here. Always doing the best
Amazing team very kind especially Gaby very helpful this storage space deserves 10 stars at least
Very friendly workers
Nice and clean!
Gaby is the best!
I came in to make a payment and this young lady Gabby I believe is her name . She was very helpful, great customer service.
Great service Enriquez , he was patient and friendly and very helpful
I've encountered something quite peculiar at this public storage facility. They require a visual ID for everything, even to use the restroom! As a 58-year-old, I've never experienced such stringent security measures before. When I inquired about the reasoning behind this policy, the staff member's response left me even more perplexed, stating that people have been making a mess in the bathroom. I find it astonishing that they would assume customers would engage in such behaviour!
Great customer service from Enrique today! Came in to rent a space and he was very helpful and informative from start to finish. I would really recommend coming to rent a space here if you need one and asking for Enrique. Excellent customer service.
Martiza great JOB THANK YOU
Enrique was such an amazing helper & attended! he made me feel comfortable and secure renting from here . I would definitely recommend and suggest he help you!
Great experience! First time getting a storage space myself. I got the rental space online and Enrique helped me get the other half of the process done. He explained to me how things worked, how to use the app and open the gate for access, and how to get to my storage space. He also showed me how to use the lock I was provided. Overall, I had a great experience. The storage place is very clean and the customer service is great.
First time renting storage ,Maritza helped me very good customer service
Great service fast to the point and explained everything. Great service from Enrique
Enrique un muchacho muy amable y servicial. Servicio en español y explica paso a paso todas tus dudas! 100% recomendado
very efficient job from ENRIQUE
Enrique was super helpful and friendly
Great Customer Service! Gabby was amazing and would definitely rent with them again.
Maritza me dio rñ mejor servicio gracias
Maritza ,,' muy amable me dió el mejor servicio y me ayudó con mi Transfer a ahorrar dinero gracias Maritza
Fuimos atendidos por la Sra Maritza muy amable, nos ayudó rápidamente todo muy claro. Excelente atención al cliente
Gracias a Gabby y Maritza muy buen servicio. Me antedieron muy bien y muy amables
Gaby at the front desk was really nice and great helper even though I have my storage have another location
Enrique was very helpful. Great service
Maritza nos atendió muy bien en nuestra visita muy amable
Enrique was great! Really helped us out, excellent service!
Enrique was very helpful
Great worker and really helpful thank you gabby for the experience
Got great customer service from Enrique
Enrique was very nice and helpful throughout the whole process of renting our storage. The process was easy & he was kind enough to walk and show us how to get to our storage space. Thanks Enrique!!!
Enrique had great service very much appreciated
Very helpfull and kind.
Great service. Gabby was very informational very kind very patient. My experience here was delightful I truly appreciate her service.
Muy bueno 👌 Enrique 👍
Un súper excelente en pleado Enrique el mejor muchas gracias
It was a pleasure speaking with Enrique he explained everything about the storage unit and was very helpful through the process. I highly recommend this place.
Enrique was very thorough and helped my mom and I with great service. We really felt like we knew what we were renting and that's a good feeling.
Enrique is good customer personal and professional thank you for his service. Really Great customer service
Edson and Gabby were very helpful helping me with my rental.
Very professional Enrique Esmeralda and Gabby. I recommend this place.
Thank you so much, guys.
Esmeralda was very helpful. Was able to lower my storage unit. Thank you.
Mal servicio
Buena amabilidad buen servicio yo rentado varías veces y e tenido buen servicio muy bien
Terrible service! I called more than 10 times today bcus I rented a storage this morning I load everything and get there but it turns out the gate codes are not working for everybody there waiting outside. I’m calling and calling for them to fix this as they are so quick to charge but the lady that answered me just hung up on me and didn’t answer after that anymore. I’ve been calling and still no answer but they already charged me card
Gabby at public storage help me out today with my account , very sweet , took her time and made sure my account services got taken care of … great staff
Enrique, the storage manager is the best he was super helpful and kind.
Servicio muy amables y muy a tentos de parte de Enrique y Gabby. Muchas gracias
Had a great experience, if you come by ask for Gabby, she really knows her stuff, and thanks to her I was able to get exactly what I needed.
Gabby made the entine experience quick and easy. I would definitely recommend this location because of they're great customers service.
This is the best, location!! Customer service was excellent! Thank you Esmeralda ☺️
Enrique, Maritza, and Gabriela great customer service. They were very helpful. Thank you guys so much.
Today was my first time renting a storage and Enrique made this experience seamless. He was very knowledgeable and helpful. He answered all of my questions and provided me with a lot helpful information. He definitely should be promoted to a manger position because his customer service skills are top tier because of his skill set I will be a continuous customer!
EXCELLENT CUSTOMER SERVICE.. she was very nice great attitude she helped me picking the best size .. bilingual..
This place has the worst customer service. Im not sure what’s the procedure when there closing but they have lock the gates on me twice while employees still in the premises there refusing to open the gate since there off and there informing that I need to contact the police or the fire department to come open the gate since there leaving already. This is ridiculous why will they threat their customers in such manner
Servicio excelente, limpio y buen precio, además muy seguro, lo recomiendo. Gracias.
Esmeralda is the best always so helpful and kind thank you
Gracias Diana por la ayuda
Enrique was very helpful he did the most helping me set up! Made me feel comfortable and satisfied with the rental
Gabby was who helped my partner and I, with the sizing of the storage we might need and she was overall amazing, had great customer service, answered all my questions as a first timer, kind and very informative.
Excelente muy buen servicio son muy amables
Great service and kind and friendly thanks anna
Ana and Enrique were so helpful they hooked it up with discounts ask for theenrique special, tell him sebas sent you.
Muy amable la srita,, Diana le agradadesco sus servicios
Gabby was so nice. Setting up was easy and relatively painless Very good customer service. Place was clean and staff is very attentive.
Exelente servecio
Resulta ser. Que yo avise antes de que se cumpliera el mes. Deje. 6. Msg. De voz. Y pues ellos regularmente regresan la llamada cuando es nvo cliente y si esto paso al empezar. Empezó el 6 de abril y pues se acabaría el 5 de mayo no. Pues. El 4 de mayo me hablo la muchacha que ya me Ivan a cobrar el siguiente mes. Pero. Yo. Ya había. Dejado el lugar. Poreso. Había dejado los msgs. Pero. Nadie. Me hablaba. ?? Entonces. Kise dejar las llaves. El día que me fui pero la office estaba cerrada era domingo y abren alas 11. Am. Entonces tube que irme. Pero. Volví a dejar otro msg. Avisando. Lo que hice. Pero. Esto. Siguió corriendo. La cuenta…. Si eres nvo cliente. Por qué te. Regresan rápido la llamada. Y en este caso. Por qué no la regresaron después de 7. Msgs. El punto es estoy en collection. Solo por que ellos. Ni. Me avisaron nada. Y pues esto es. No recomendable. Pongan. Atención. Lo peor. Que la muchacha. Y el. Sr. Gordito. Me dijeron. Que. No habia. Ni gun problema. Que. No habia. Cargo extra.,,,,,,,, por favor. Tengan cuidado. Storage. Como es que trabajan. No. Roben de esa forfa. Les gustaría. Que. A su. Mamá. I papa u otro. Familiar. Les hicieran lo mismo. ????? Por. Favor. Ustedes saben. Que todo esto es scierto.
Diana was very helpful, she helped me to download the mobile app and explained as well as showed me how to use it.
You knkw it would be a great business if the property managers that are ON THE ACTUAL property ACTUALLY HELP YOU. Instead of leaving you waiting for hours with no one answeringbthe phone... your business NEEDS to do better
Thank you Gabby! She took care of all our questions and was very knowledgeable and professional. Her customer service expertise made a world of difference. Thank you so very much.
Gracias a Ana y Gaby por la amabilidad y gentileza en el servicio al cliente y mi persona
Ana y Gaby,muchas grasias por su atencion,fueron .uy amables.
Very good price, very clean and the worker Ana very friendly and she answered all our doubts
Anna was so helpful and answered all our questions she was the best. When I came back today I was glad to see her
Enrique provided excellent service today.
5 star service. Very helpful and efficient. I appreciate service like Gabby's kudos
Muy bueno el servicio del local y dela persona que me atendió gracias ana por tu buen servicio
Great customer service from Anna.
Next door to burger king. I went here early in the morning for an auction an came out winning.
Gabby was very helpful! Thank you so much.
Gabby was so helpful and patient with all my questions. She provided me with outstanding customer service. Thank you Gabby again 😀
That’s on my momma Esmeralda is the best worker they got in there. She get the job done and be taking good care of me. She needa raise
Gabby muy excelente servicio gracias gabby
Excelente servicio Ana son 2 personas olvidé el nombre de la otra joven pero muy serviciales 💯 selas recomiendo al 💯
Gabby was great ...thank you so much for your help 😁
Esmeralda gave me great customer service and assisted me to find a unit for me
Very attentive great storage
Gabby me ayudo El dia de hoy. Muy Bien servicio al cliente.
Enrique and Esmeralda excellent service and costumer service
Enrique Gabriela and Esmeralda great customer service ere very helpful.
Enrique great customer service
Very Clean. Good security.
Gracias por. El. Buen servicio muy. Atentos y. Yo recomendaría gracias Edson me. Ayudó. Y. Muy. Atento Gracias. Public. Storege.
Don’t store your belongings here, I regret it. Staff named Victor is awful he refused to help be and was rude to me and people over the phone. Edword was great and did all he could to help. If he wasn’t there I would would have had no help. I regret storing my belongings here due to Victors terrible customer service. Find another local location.
Horrible experience. Storage was robbed and vandalized. Everything stolen. I was told to make a police report and file a claim. No additional assistance.
-10 stars to these rude, no class, money hungry and severely lacking people. I have had a storage here for a couple years and they have raised my rent 300%. They were very demeaning to me for a simple requests not to raise rents. They did honor a 3 month delay to a raise the rent only to be doubled three months later. The location is fairly new but is infested with rats and roaches. No trash cans anywhere and forget about the restrooms. They're marked "staff only". 1 elevator works and the hours are ridiculous. 9:30am - 6:00pm? Really? I can't even make it after work. Sadly this review will simply fall on deaf ears and be responded with a "we will forward this to our team".
Came to this facility to move out. I forgot how great the service here. Remind me of a good old days when service was a issue. Robert Victor and Enrique are the best they backup each other and they're easy to work with. Wish I didn't have to leave.
Never had any problems. And the people are nice...
Marisol Best attention thanks for you're service I'm Happy
This is a very great place to store your treasure. Ashley and Robert was very helpful, also respectful.
They were great with everything . Plus they helped with payment . Thanks
I’ve been at this store for a year and half and I’ve had nothing but great experiences. The front desk staff is always helpful. I was having trouble with my lock and they helped me right away! 10/10 service all the time!
I loved the customer service Gaby was so helpful on getting me my unit ..
Gabby was very helpful and very polite great service here!!
Maritza helped Me and She was patient, thorough and explained all the necessary Information to help me choose the right box space.
She helped Me understand the different size Boxes and I left with the right size box I need.
Maritza provided kind and helpful Information. The place was nice, clean and necessary Staff on hand.
Great customer service! Very helpful staff
There is no handcart and no one is responsible. How can people take their goods to the warehouse?
RUN DON’T WALK !! This place has rats, a very serious rat problem, and they will lie about it until you move in and give you traps , there are baby mice and mama rats everywhere. Then there’s random people sleeping inside after closing and stealing things, they hop from roof to roof and pull the wire back and steal. The employees, they might even be involved because they know who’s sleeping but won’t report when things go missing. And conveniently have cameras on some but not all units!!
They ignore you when you confront them and don’t do anything to help the situation. Please save yourselves!
Amy me ayudo a bajar la aplicacion muchas gracias mucha atencion y muy amable
There NOTHING and there no tissues BATHROOM didnot cleaning and my name k NICHOLS. There owe me 186 00 ( I move out tomorrow) I COMPLAINT with them ( I never rec CHECK FROM them in Huntington Park Ca )
Estoy enojado y decepcionado de este lugar ase una semana trataron de abrir la puerta del storage y nomas dañaron la cerradura y ellos lo mandaron arreglar y que voy a ver si estaban mis cosas y ya se las habían robado pues creo yo
que fue el tipo que fue arreglar porque fue el único que estuvo ahí y que les digo
de mis cosas y que ellos no saben nada solo dicen llama a la policía
It says that it’s open but I had it’s actually closed. I already moved all my stuff into my vehicle now I have to change plans. Thanks Life storage.
Wonderful customer service today. There was a shortage of dollies and I had a flight to catch so I was starting to panic. Cloie (sp) brought me the office dolly and helped me load my car. I thought there was no chance I could catch my flight but her cheerful energy worked somehow to make unloading and traffic smooth. I made my flight — thanks you Cloie and other wonderful staff there!
Rented a 5x 4
After 1 month it was broken in, burglered.
Stole my stuff, valuables gone.
Terrible. Not safe to put anything there.
Hunington Park LA , no good!
It looks safe with pin and access but it is not!
Canceled rental immidiately
Gane un storage y no pude ir a recogerlo ese día por problemas de mi carro y el joven que me atendió no reporto q lo recogí y por esa razón me cancelaron mi cuenta de storage treasures
Cloie was very polite, professional, and helpful. She promptly fixed an issue with my rental agreement. She helped when I loaded my things onto the cart. She also helped with handing my items up the ladder. I was irritated at first but her demeanor calmed me. Girl needs a raise.
At first i thought this place was worth the price. Needing code for each gate and elevator, as well as cameras everywhere. The place looks fairly clean and has AC as a bonus so figured my stuff is safe. But unfortunately my unit was broken into. I paid a lot for this place because I reasoned the extra price is for the extra security. But looks like I was wrong. I am in one morning to grab some stuff and leave but instead spent hours dealing with this fiasco. I just decided to move all my stuff out and now have to deal with insurance who after looking at reviews do not seem like the most hopeful/understanding. If you have anything of value or anything sentimental that you don't want stolen, look somewhere else.
We needed a storage space fast, I reserved online and came to the Alameda location to finish the transaction. Cloie helped us out, she gave us a tour of the unit and shared important info along the way.
She was super nice and helpful and explained the insurance, the way the prorate would work etc. She made sure we got the best rate which was amazing!
Don't hesitate, if you need to put stuff away come to this location!
Great service! Would definitely recommend to a friend
Great service.Thank you To Victor. Very well Mannered and Helpful answered all my questions. I’m very happy with my selection of this location. Thank so very much.
Victor and the other managers are always there to help, great customer service!! Definitely recommend 🤌🏻
I have rented units with other Public Storage locations but this location has by far been the best one yet. Each time I come to Huntington Park, I'm always satisfied with the facility. The staff here provides excellent customer service and help me meet my needs. The units are always well taken care of and cleaned, which makes a huge difference. I would absolutely recommend this location to anyone looking for a storage unit.
Enrique fue muy amable en ayudarme en rentar un espacio muy buen servicio al cliente.
Muy bien servicio al cliente de parte de Enrique me ayudo con lo que necesitaba
Chris is very helpful
Had have a storage since the beginning of the year dry good service
Worst storage experience ever. Property Manager was exceptionally rude when I questioned why she locked me out of my storage - my bill was paid! I gave notice to vacate 15 days in advance but still received a bill for July, smh. I had to spend more time over the phone getting that charge off, good thing I had pictures of my emptied storage. Terrible hours, dirty facilities most of the time I used it, and to top it off, no cameras to protect our personal effects. This is NOT a safe place to rent a storage.
Prices have jumped up twice in a year, gonna start looking for a new storage facility. From $250.00 a month to $485.00 month..🤬🤬
Gracias valeria
Don’t store your things here unless you want it to get stolen! I heard theres break ins all the time. We lost over $8k worth of equipment to someone who broke our lock, and they cant even find them on security cameras, which do not cover any ground. This facility has ruined my life. Do not go here.
Poor customer service , the manager is always rude. They raised my rent By $100 .. I'll never again rent at any public storage again for the ridiculous raised amount they did , now I'm about to loose my unit because I can't afford that. The property always has elevator problems, no carts , when you ask for help , they ignore you. But you miss a payment , they're calling you 24/7.
My experience with Valerie was amazing. She explained everything detailing and answered all my questions. Amazing customer service. Thank you Valerie
Valerie the property manager was extremely informative and cheerful. I would recommend this storage location.
I've only been here 2 weeks and this is my first time using a storage and this is by far the worst storage experience I have ever thought of !!! Twice these people have locked up my Driver's license in their office because they ask for ID to hold just to use a cart !! They were out of the office and I had to wait almost an hour for my ID to leave. Once they were about to close while keeping my ID. They had me waiting an hour to use the bathroom key because bathrooms stay locked. I'm definitely moving out this week
Amy help us out at this facelift great service.
Valerie
Victor was very helpful best public storage employee! Very kind and nice give him a raise please
Shelly was amazing in acomadatinge with all details and information I needed.Made it so less stressful and more inviting to continue my move here at public storage. I would definitely recommend it bc of of her.
Go see Trinidy 😬
Valerie was a nice person I like the way she explain everything to me I ask questions and she had patience with me she’s a good worker
Valerie really helped me out with helping me download the app.thank you
Amy
Pesimo servicio, fui a cancelar mi cuenta y me atendio una señora diciendo que no necesitaba dejar nada ellos me mandarian un e mail ,si me lo mandaron diciendo que debia dinero,rateros
Trinidy is Amazing!! She made my day! Thanks public storage! I recommend this location!
Valarie explained everything very well
Thank you Maritza good service showed me around very informative and very kind.
Great service.Thank you Edson for guiding me to the whole process on completing the application for the storage.. Very well Mannered. That was very important.. so as being said. I’m very happy of selecting this location. Thank so very much once again..much blessings to all here.
Great customer service from gabby.
Extremely poor customer service. The information I was emailed with my gate info says I have access until 9pm. I showed up at 6 PM with a truck. I entered my code and it said that they were closed I went to the office and the woman inside yelled from behind the counter that they were closed I said I’m aware that they are closed in the office however I just need access to my unit it says I have until 9 PM at least (pointing to phone). She pointed at the window and said that they were closed. (The window only has office hours it does not have anything listed for access hours.). The woman had an attitude And continued to yell from across the way, her attitude became more obvious as I continued to ask her to repeat herself. A problem that could have been easily mitigated had she at least come within a descent eat shot in order to address my concern.
She was extremely unprofessional unfriendly and unhelpful giving attitude and yelling passive aggressive remarks instead of addressing my concern of access hours. 6pm is extremely early to not have access to a unit. Their hours are not convenient nor do the match what I was emailed. The individual next to her just sat there in silence. The last thing I was able to hear her say was to call the property manager so they could tell me that they were closed. She was extremely rude. She could have came to the door and at least explained that there were errors instead of yelling smart remarks. I rented a truck and have to now keep it another day on-top of being treated so rudely.
Trinity has the best customer service I have received in years. I recommend this location. 10stars easily
No trash cans available for customers. Employee was extremely aggressive and rude when I asked if I could throw away a few small pieces of trash. Price increased without warning. The hours are also really terrible.
Customer service was great they made renting a storage unit easy.
Great customer service from Valerie. Trinity did amazing as well. We waited thru some rude customers but they did deal with calm and great skills.
valerie helped me out thank you
Valerie did a great Job helping she made everything quick and easy thanks for the help.
Victor and Valerie were great help!
Had trouble that day with the power out but they have been helping out since then. So thankful for then to making my experience better.
Great customer service at this location! Many thanks to front desk worker Jose for assisting me very quickly!
The. Best place andthe people our very helpful