Public Storage Self-Storage Units at 2391 Fenton St, Chula Vista, CA

This storage place has been great with the exception of price. This place is definitely expensive i pay almost 700.00 a month. So definitely not cheap. I wish it was more reasonable!

Excelente servicio de carlo , muy amable .

I have been a customer at the Benton avenue location I want to give high praise and recognition to the district manager Mr. Rob. He goes up and beyond for his customers and he is truly appreciated by me . Thank you for all you do. Sincerely Patricia La Pointe

This place is very nice and clean very professional. I recommend this place. Thanks guys for all your support you made it easy

as soon as we entered the building we were received with a smile and greetings Carlos was setting us up with a great promo and offered us the best location of access to the nearest entrance do to my disability. His eagerness and willingness to help every time we were in the building making sure we had a cart to store our items. excellent customer service, recommend Public storage to anyone needing a storage. Awesome Carlos 110% five star

I had to upgrade my space recently and the staff at Eastlake were very helpful with the transfer of the units. The facility has always been clean and well lit.

Great customer service. It is clean and great for storing your items

Jenne was amazing.She was very quick.Efficient great customer service thank you

Carlo was awesome and helped me navigate and answered all my questions. Very nice 5 star service!

Carlo did a Great job! explaining all my options and help me select the perfect storage. https://maps.app.goo.gl/NPKVEzE7dxZ9EARA8

Great customer service… very happy person good directions love it already

Fabuloso servicio. La mejor atención de Jennie. Gracias!!!

Excellence customer service. Jennie answered all of our questions.

Jennie was very helpful. She explained everything we had questions about. Was very knowledgeable about property

Jenny provide Excellent customer service

Excellent customer service! Thank you Jenny for helping!

Very easy to get. Good pricing. More push carts would be awesome.

Can't locate the dolly. Called and no answer. Multiple customers tried, but no luck. A customer has to hand carry multiple trips for hours.

I was assisted by Amaya and Sheena. Both of these ladies were so amazingly kind! Amaya provided me with detailed information regarding the rental process and insurance coverage. Both ladies took the time to answer any and all my questions. I truly appreciate their warm and inviting nature.

Very clean, the staff is very nice! The manager Sheena is great and friendly every time we talk to her.

Exceptional service! Very professional and helpful! Thanks Jennie!

Jennie was absolutely wonderful in showing us multiple storage units we found the right one we needed. She was patient & very knowledgeable. 10/10 recommend Public Storage on Fenton!

Sheena from Public Storage was wonderful. She was very helpful, courteous and knowledgeable. This place is great! I highly recommend this place.

Sheena was amazing and very helpful. Her customer service was fantastic! Thank you.

Jenny was super nice and helpful!

Maya was very polite and helpful and willing to explain every question in a good manner

SHEENA WAS AMAZING!! As a small business owner the need to store the tools to run my business in a safe place is extremely important. She provided exemplary customer service, and ensured that I had all the information and tools I would need to make the best choice for my business. Talking to her, didn’t feel like I was being sold anything or that someone was just trying to get money out of my pocket, but that someone truly wanted to assist me with products that they had to offer. She embodied the level of customer service that I aspire to with my own business, and I will be very comfortable recommending that people go to see her at public storage if they ever need storage space.

A+ customer service! Amaya and sheena the dynamic duo.. thank you for all your help with finding me a unit.. definitely recommend

Janette was awesome great customer service.

Jennie and sheena were awesome Great customer service

Amazing customer service Sheena and Amaya were amazing. Answered All my questions and made my experience smooth and easy. These girls are on top. It was a pleasure having Sheena and Amaya assist me with my move, it was a stress free experience and as a business owner I felt at home.GJ Builder Construction Services Inc.

Excelente servicio,Amables educados y servicial,gracias Raul

Good service thanks Raul

Thank you Amaya and sheena your help made my move 1000 times less stressful. The facility is clean and secure I recommend storing here

Wow the customer service is amazing! I’ve been here twice this week and Sheena and Amaya were extremely helpful and able to answer all my questions. They helped me find the perfect size unit to fit all my belongings. Thank you for the TOP TIER service! I’ll definitely recommend this place to anyone!

Just wanted to say how thankful I am to Sheena and Amaya for helping my mother in law out in her time of need. We needed to find affordable storage fast and their customer service made an otherwise stressful day just a little bit easier. Highly recommended.

The office is always always always always closed. A few times I had issues with my unit there’s no one to speak to at the office another time I wanted to borrow a flat cart nobody at the office

Sheena was very helpful, friendly and answered my million questions. She took me around to different units so I can find the right size for what I needed. I opened the unit in the office!

This place is immaculate!! Walked in greeted with 2 beautiful smiles, Amaya and sheena exceeded my expectations… they explained everything and answered all my questions! You guys rock, not to mention I’ve never seen a storage facility so clean.. thank you ladies

Raul and Rob are great, these guys go the extra mile when it comes to customer service, definitely recommend

Friendly staff! Jovanne was patient with me and he was able to help me find the right unit for my stuff.The other ladies inside the office are also very kind and helpful!

I rented a storage unit from the Chula Vista location on Fenton and the service there was great. Joe, was very helpful, he answered all my questions, and concerns. He made some suggestions and showed me three units. The place was clean and it felt very safe. I was very happy with the service and I would suggest it to everyone.

Sheena was amazing and very helpful! She made the process of switching to a different space easy and overall works really hard to maintain a positive atmosphere for customers.

Amaya great customer service she needs a raise

Wow just wow!! Sheena had a personality that can light up a room! Amaya was so friendly! They are an amazing team! Facility was soooo clean.. thank you for your wonderful customer service!

Well at first I was having some issues. Thanks to Natasha (who is wonderful at her job by the way) at the El Cajon location helped me out tremendously. If ever I need any help at a Public Storage I will ask for her. Thanks public storage you all are amazing 😊

5⭐️Amazing service and care by Sheena and Amaya. Attention to detail and compassion with all my needs. Will recommend to friends and family.

I really like this place for putting my storage into. I trust my things are kept safe. It’s very clean and has good service by Sheena, Joe & Amaya.

Not the type to typically leave reviews but with the customer service I was extended I felt compelled to. My wife and I came in looking for a storage unit as were transitioning into a new home and we were greeted by two smiling and helpful employees (Amaya and Sheena). They did a good job explaining the rental process and were efficient in getting us a unit that best met our needs. Facility was very clean and organize which was the main reason we decided to keep our belongings there. Happy to be a customer and will definitely spread the word! Thanks Again!

Sheena was very friendly from the start. She answered all my questions and was very informative. She took me on a tour of the facility and I was amazed at how clean and organized it looked.

Sheena and Amaya were super helpful! Both were very nice and went out of their way to be of assistance. The space is...well a standard storage facility with a handy app to replace a code

I came today to rent a storage. The best customer service and clean units I have ever seen. Sheena and Amaya were upfront, and they really made me feel so comfortable with renting.

Sheena was great and really helped me out. Great service!

Very nice storage but expensive.

Great Service, Great Attitude and Attention to detail - Great space and convenient location

The worker Joe is really good person. Everyone working here is awesome ty so much

Great staff!

Best storage units in San Diego. Customer service on every shift goes above and beyond what's expected. Thank you Amaya, Anthony, Jenny, and one other so far.

El mejor de chula Vista CA y con el manejo de Ybett

Yvette was very helpful

Excellent customer service, explained every detail,courteous and professional.

There's no carts like there used to be, unless you go to the office to get one, good luck with that. No restrooms! The parking lot gets pitch black because the management believes that if your in the complete darkness you'll just leave so they won't have to deal with you. So only come when the sun is up and plan to leave when the sun goes down.

Very professional based on the representative have to show around the storage facility! Was very thorough on reviewing everything on the process renting out the unit I need! 5/5

Bailey, the representative at Public Storage, was extremely courteous and knowledgeable as she answered my questions in regards to the storage and my items that needed to be stored. Highly recommend this storage facility not only for the convenience but also for the excellent customer service provided.

Yvette was very helpful, professional, and was quick and efficient.

Hello everyone. I want to let you know that I was robbed here in this storage location. Someone broke in to my unit and took everything so be careful you guys. If possible choose different place I absolutely dont recommend this place. They have very poor security camera system. Again you cannot trust this place. Even the policeman told me that he had come to this location several times for the same reason. And if you get stolen, the clowns at the front desk will say that you got robbed because you didn't use their Lock. Hola amigos, no elijan este lugar. A mi men han robado en este lugar. Me rompieron el candado y se llevaron todo. Y hasta el policia vino y me comento que el ya habia venido varias veces ahí a investigar por la misma razón. Tienen muy poca camara, la oficina no te ayudaran para nada. te van a decir que fuiste robado por que no has usado su candado. Por lo tanto casi no tengo posibilidad de recuperar mis preciosas cosas. Amigos escribo esto para que no le pase lo mismo a ninguno de ustedes. Asique les recomiendo que si o si! vayan a otro lugar.

Great experience I was helped by Stephanie C. She was wonderful and was able me able to find the the right sized storage. The place is very clean and looks well secured. Overall would highly recommend.

Quick easy online rental friendly staff

Nice experience. Very fast and friendly

Thank You Bailey. I appreciate your help today

Great customer service here I was helped by Bailey she’s very helpful and understanding helped us with everything we needed 5 stars🌟

Today I went in to get a storage here and Bailey was a outstanding help for me she show everything they offered and help me get a 1 promotion and just put smile on my face and made my day ! Thank you guys so much for allowing me to keep stuff here :)

Yvette was a friendly, professional, and knowledgeable woman who made the whole process super easy. Highly recommend!!

Great place! Bailey did a good job.

Yvette was great help!

Stephanie C. Was really helpfully and very very patient. She answered all the questions and was really nice! Glad I chose Public Storage!

Just rented a unit and Stephanie was really helpful

These ladies are wonderful! Great customer service and the cleanest facility I've ever seen. Ask for Jenny or Stephanie. It's quality customer service that goes a long way.

Very helpful, clear and concise! Thank you Bailey!

Jenny, Rebecca and Stephanie are really nice! Great customer service!! Friendly and I felt very welcome.

Thanks Bailey for showing me and helping me find a unit

Bailey and Yvette helped a lot with our moving process, very helpful employees! Very happy also

Yvette, and Bailey were extremely helpful in helping us find the perfect sized unit for our needs! Give them raises!

Yvette helped us out to get our parking spot, service was awesome and on point. I appreciate a great customer service experience. Thank you!!

Clean and Friendly service. Helpfull people.

Yvette tremendous help great employee!

Yvette great customer service! She took patience to explain everything to me I’ll ask for her every time!!

Yvette is so kind she fixed my phone so I can get the public storage app and helped me with the storage!

Great Service and Great Deals! Bailey was such a great help and answered all my questions!

Yvette property manager was great…very helpful and knowledable… Very patient with customers… went out of her way to help

Great customer service helpful Yvette was very patient and answered all my questions I recommend this place she stayed to help me

Excellent service top of the line Yvette always laughing made it easy!

Bailey is awesome ! She is cheerul and super helpful!

Yvette had customer service always smiling !

Wonderful service at public storage . Thank you Bailey for the walk through and for you amazing customer service

Yvette was always laughing and very quick !

Rude as **** that think that own the place

March 2022. UPDATE- After talking to the manager (Veronica) she promised to take care of things and have new carts and bring things back up like when I first started using this storage. Unfortunately they never did so I decide to stop renting there unit. It was very unfortunate to see how under this new management they couldn’t keep up the excellence they had before. They did give me a discount for the inconvenience but it was such a hassle to have to bring my own cart to move things it was ridiculous. It’s a shame that you can invest in carts, I would see everyone complaining about it so I don’t understand why they can’t do anything about it. The rent is not cheap so I’m sure they can invest a little bit of that to have a great place specially with so much competition in the area. **Very impressed at the attention taken to the complaint I had two weeks ago.( attached below). Veronica called and apologized for the inconvenience and as any good business fixed the problem by getting new carts. That is what feedback is for to make things better for everyone 🙏🙏❤️❤️Thank you Veronica for being an EXCELLENT team member, you made my day and kept a client for sure. **[Complaint] Storage with no carts to move your belongings? I go to the front office and they say they don’t have to provide me with that service? Charging the amount they charge? I’ve been to storages in San Ysidro, National City where the units are not so new and they do give great service, carts included😱😱. Definitely will have to go some were else. I had been a client for three years but since they changed to Public Storage.

Yvette was very helpful today, she was fast and did very well communicating with my wife and I! Loved her service thank you.

Yvette was awesome. Quick speedy service with a great attitude. She was amazing. Highly recommend. Thankyou so much again!

Very professional and punctual friendly and easy to work with will use again if needed

Service with Yvette was great

Yvette helped me she was really happy and always smiling

I enjoy the overall service. 10 stars!

Jenny was wonderful in assisting me with my storage space. Thai is the first time I have done this and she was wonderful. I would give her a 10/5 if it allowed.

Very helpful. Great customer service.

Yvette assist me with an issue I had regarding my lock which didn’t work and provided a solution - she provide a new one and ensure it works. She was very helpful.

Yvette helped me alot