Public Storage Self-Storage Units at 2391 Fenton St, Chula Vista, CA

Thank you Amaya and sheena your help made my move 1000 times less stressful. The facility is clean and secure I recommend storing here

Wow the customer service is amazing! I’ve been here twice this week and Sheena and Amaya were extremely helpful and able to answer all my questions. They helped me find the perfect size unit to fit all my belongings. Thank you for the TOP TIER service! I’ll definitely recommend this place to anyone!

Just wanted to say how thankful I am to Sheena and Amaya for helping my mother in law out in her time of need. We needed to find affordable storage fast and their customer service made an otherwise stressful day just a little bit easier. Highly recommended.

The office is always always always always closed. A few times I had issues with my unit there’s no one to speak to at the office another time I wanted to borrow a flat cart nobody at the office

Sheena was very helpful, friendly and answered my million questions. She took me around to different units so I can find the right size for what I needed. I opened the unit in the office!

This place is immaculate!! Walked in greeted with 2 beautiful smiles, Amaya and sheena exceeded my expectations… they explained everything and answered all my questions! You guys rock, not to mention I’ve never seen a storage facility so clean.. thank you ladies

Raul and Rob are great, these guys go the extra mile when it comes to customer service, definitely recommend

Friendly staff! Jovanne was patient with me and he was able to help me find the right unit for my stuff.The other ladies inside the office are also very kind and helpful!

I rented a storage unit from the Chula Vista location on Fenton and the service there was great. Joe, was very helpful, he answered all my questions, and concerns. He made some suggestions and showed me three units. The place was clean and it felt very safe. I was very happy with the service and I would suggest it to everyone.

Sheena was amazing and very helpful! She made the process of switching to a different space easy and overall works really hard to maintain a positive atmosphere for customers.

Amaya great customer service she needs a raise

Wow just wow!! Sheena had a personality that can light up a room! Amaya was so friendly! They are an amazing team! Facility was soooo clean.. thank you for your wonderful customer service!

Well at first I was having some issues. Thanks to Natasha (who is wonderful at her job by the way) at the El Cajon location helped me out tremendously. If ever I need any help at a Public Storage I will ask for her. Thanks public storage you all are amazing 😊

5⭐️Amazing service and care by Sheena and Amaya. Attention to detail and compassion with all my needs. Will recommend to friends and family.

I really like this place for putting my storage into. I trust my things are kept safe. It’s very clean and has good service by Sheena, Joe & Amaya.

Not the type to typically leave reviews but with the customer service I was extended I felt compelled to. My wife and I came in looking for a storage unit as were transitioning into a new home and we were greeted by two smiling and helpful employees (Amaya and Sheena). They did a good job explaining the rental process and were efficient in getting us a unit that best met our needs. Facility was very clean and organize which was the main reason we decided to keep our belongings there. Happy to be a customer and will definitely spread the word! Thanks Again!

Sheena was very friendly from the start. She answered all my questions and was very informative. She took me on a tour of the facility and I was amazed at how clean and organized it looked.

Sheena and Amaya were super helpful! Both were very nice and went out of their way to be of assistance. The space is...well a standard storage facility with a handy app to replace a code

Sheena was great and really helped me out. Great service!

I came today to rent a storage. The best customer service and clean units I have ever seen. Sheena and Amaya were upfront, and they really made me feel so comfortable with renting.

Very nice storage but expensive.

Great Service, Great Attitude and Attention to detail - Great space and convenient location

The worker Joe is really good person. Everyone working here is awesome ty so much

Great staff!

Best storage units in San Diego. Customer service on every shift goes above and beyond what's expected. Thank you Amaya, Anthony, Jenny, and one other so far.

El mejor de chula Vista CA y con el manejo de Ybett

Yvette was very helpful

Excellent customer service, explained every detail,courteous and professional.

There's no carts like there used to be, unless you go to the office to get one, good luck with that. No restrooms! The parking lot gets pitch black because the management believes that if your in the complete darkness you'll just leave so they won't have to deal with you. So only come when the sun is up and plan to leave when the sun goes down.

Very professional based on the representative have to show around the storage facility! Was very thorough on reviewing everything on the process renting out the unit I need! 5/5

Bailey, the representative at Public Storage, was extremely courteous and knowledgeable as she answered my questions in regards to the storage and my items that needed to be stored. Highly recommend this storage facility not only for the convenience but also for the excellent customer service provided.

Yvette was very helpful, professional, and was quick and efficient.

Do you store a pick up truck? What is a monthly rate?

Great experience I was helped by Stephanie C. She was wonderful and was able me able to find the the right sized storage. The place is very clean and looks well secured. Overall would highly recommend.

Hello everyone. I want to let you know that I was robbed here in this storage location. Someone broke in to my unit and took everything so be careful you guys. If possible choose different place I absolutely dont recommend this place. They have very poor security camera system. Again you cannot trust this place. Even the policeman told me that he had come to this location several times for the same reason. And if you get stolen, the clowns at the front desk will say that you got robbed because you didn't use their Lock. Hola amigos, no elijan este lugar. A mi men han robado en este lugar. Me rompieron el candado y se llevaron todo. Y hasta el policia vino y me comento que el ya habia venido varias veces ahí a investigar por la misma razón. Tienen muy poca camara, la oficina no te ayudaran para nada. te van a decir que fuiste robado por que no has usado su candado. Por lo tanto casi no tengo posibilidad de recuperar mis preciosas cosas. Amigos escribo esto para que no le pase lo mismo a ninguno de ustedes. Asique les recomiendo que si o si! vayan a otro lugar.

Nice experience. Very fast and friendly

Quick easy online rental friendly staff

Thank You Bailey. I appreciate your help today

Today I went in to get a storage here and Bailey was a outstanding help for me she show everything they offered and help me get a 1 promotion and just put smile on my face and made my day ! Thank you guys so much for allowing me to keep stuff here :)

Great customer service here I was helped by Bailey she’s very helpful and understanding helped us with everything we needed 5 stars🌟

Yvette was a friendly, professional, and knowledgeable woman who made the whole process super easy. Highly recommend!!

Great service! Friendly help from Bailey and Stephanie.

Great place! Bailey did a good job.

Yvette was great help!

Just rented a unit and Stephanie was really helpful

Stephanie C. Was really helpfully and very very patient. She answered all the questions and was really nice! Glad I chose Public Storage!

These ladies are wonderful! Great customer service and the cleanest facility I've ever seen. Ask for Jenny or Stephanie. It's quality customer service that goes a long way.

Very helpful, clear and concise! Thank you Bailey!

Jenny, Rebecca and Stephanie are really nice! Great customer service!! Friendly and I felt very welcome.

Thanks Bailey for showing me and helping me find a unit

Yvette, and Bailey were extremely helpful in helping us find the perfect sized unit for our needs! Give them raises!

Bailey and Yvette helped a lot with our moving process, very helpful employees! Very happy also

Yvette helped us out to get our parking spot, service was awesome and on point. I appreciate a great customer service experience. Thank you!!

Clean and Friendly service. Helpfull people.

Yvette tremendous help great employee!

Yvette great customer service! She took patience to explain everything to me I’ll ask for her every time!!

Yvette is so kind she fixed my phone so I can get the public storage app and helped me with the storage!

Great Service and Great Deals! Bailey was such a great help and answered all my questions!

Yvette property manager was great…very helpful and knowledable… Very patient with customers… went out of her way to help

Great customer service helpful Yvette was very patient and answered all my questions I recommend this place she stayed to help me

Excellent service top of the line Yvette always laughing made it easy!

Bailey is awesome ! She is cheerul and super helpful!

Yvette had customer service always smiling !

Wonderful service at public storage . Thank you Bailey for the walk through and for you amazing customer service

Rude as **** that think that own the place

Yvette was always laughing and very quick !

March 2022. UPDATE- After talking to the manager (Veronica) she promised to take care of things and have new carts and bring things back up like when I first started using this storage. Unfortunately they never did so I decide to stop renting there unit. It was very unfortunate to see how under this new management they couldn’t keep up the excellence they had before. They did give me a discount for the inconvenience but it was such a hassle to have to bring my own cart to move things it was ridiculous. It’s a shame that you can invest in carts, I would see everyone complaining about it so I don’t understand why they can’t do anything about it. The rent is not cheap so I’m sure they can invest a little bit of that to have a great place specially with so much competition in the area. **Very impressed at the attention taken to the complaint I had two weeks ago.( attached below). Veronica called and apologized for the inconvenience and as any good business fixed the problem by getting new carts. That is what feedback is for to make things better for everyone 🙏🙏❤️❤️Thank you Veronica for being an EXCELLENT team member, you made my day and kept a client for sure. **[Complaint] Storage with no carts to move your belongings? I go to the front office and they say they don’t have to provide me with that service? Charging the amount they charge? I’ve been to storages in San Ysidro, National City where the units are not so new and they do give great service, carts included😱😱. Definitely will have to go some were else. I had been a client for three years but since they changed to Public Storage.

Yvette was very helpful today, she was fast and did very well communicating with my wife and I! Loved her service thank you.

Yvette was awesome. Quick speedy service with a great attitude. She was amazing. Highly recommend. Thankyou so much again!

Very professional and punctual friendly and easy to work with will use again if needed

Service with Yvette was great

Yvette helped me she was really happy and always smiling

I enjoy the overall service. 10 stars!

Very helpful. Great customer service.

Jenny was wonderful in assisting me with my storage space. Thai is the first time I have done this and she was wonderful. I would give her a 10/5 if it allowed.

Yvette helped me alot

Yvette assist me with an issue I had regarding my lock which didn’t work and provided a solution - she provide a new one and ensure it works. She was very helpful.

Such a great help !! So helpful with all my questions and the facility is super clean.

Best storage thk Anthony Manger for suggestios and help me safe place and good prices

WOW!!! Facility is super clean and well maintained. I needed assistance with my code for some odd reason it wasn’t working with me, and Anthony (staff) was patient and really professional. He got me moving quickly. I appreciate the support.

Setting up an account was easy. I moved in, and the security access, and cameras, give me the confidence that my items in storage is safe. I do recommend properly packing, stacking and using moisture collectors when is storage, but the indoor climate control is reassuring. Big thanks to Public Storage and Anthony

Anthony was extremely helpful!!!! Thank you for great customer service.

Yvette was so helpful! Tour and options. So was Rachel and the other girl on the phone calls I made. Recommend!!!

This storage was a disappointment. I went up to my unit and realized I needed a cart. I grab some light things to take with me down and the elevator didn't work. I had to walk the whole other side of the storage to go down another elevator, walk out threw the side gates, and walk to the office just to realize that the office was locked during regular hours. There is only one employee, so I called to see if they can open the door for me to get a cart. I had to go through the machine and still no answer. So I went back up, thank God my brother was with me. To help me carry the heavy items down with a bad back (slip disc) and used the other elevator.. forgot to mention, the lights don't work in the elevator, So we were moving things in the dark. I And had to drive my car from one side of the building to the next. Over all not a pleasant storage experience. Nothing working. And no moving equipment provided. Don't recommend. Need to say it seemed pretty secure but to much work.

Clean, seems to be secure and a helpful staff. I love the no contact access from the app. Almost don't have to touch anything,! There is only one bad thing so far, but it does really suck. I have yet to find any carts. I have walked all around the property and through the corridors, no luck.

Yvette was great, very helpful, gave me a tour of my unit. Facility is clean and staff was friendly and helpful. Explained everything and showed me how to easy the app making it very easy to get in and out. Thank you, Yvette!

Yvette was absolutely amazing! I walked in wanting a 10x20 because of promotion I saw online. The promotion expired by the time I could reserve it and she offered me a better promotion with a larger storage size! Her customer service was nothing short of Amazing! Thanks Yvette!!!

The fees are extremely expensive. Thought I got a great deal online. Only to get there and find the space (recommended by rep)was too small, bcuz there was wire mesh in the ceiling which prevented how many boxes you could stack. I asked for the next size up and was charged $300 addtl Per month and the special I had prev booked the day before was no longer valid. Ffwd 6 mos later, I just noticed my bill has increased $97.00 per mo!!! For $600 mo, I could have literally rented a WHOLE STUDIO and used it for storage!! I really got played by these ppl. I wont be using them again.

They did a great job of keeping our belongings secure and the staff were very friendly.

You girls did an outstanding job Thank you Yvette and Racheal

Very professional people and very helpful! Racheal and Yvette were great!

Clean but bring ur own cart/dolly

We had a great move in experience with the front desk manager Yvette and Anthony. They handled the whole rental and move in process very professionally and so easy. U highly recommend Public Storage. They are the best. Thank you

Great team at Public Storage. Especially Yvette. Very helpful, informative and professional to work with them. Thank you!

Worst place ever!!! First floor is flooded today and your on your own. I recommend you don't use them. They won't prorated even if it's their fault and your furniture and electronics are ruined. 😡

Yvette and Anthony were very friendly and followed up consistently and were thorough.

Excellent representation...Anthony Was a great help navigating and securing my unit

Audrey at public storage. Great customer Service. Thank you for your assistance.

Yvette, me atendió muy bien, me dio toda la información requerida para poder tomar la mejor decisión con la renta de la bodega, muy agradable su atención

great personal especially robert...get a space in public storage.

Anthony b helped a ton. Good experience so far. Will update if it changes

Great fast service. Very clean facility. Great friendly staff. Air conditioning a big plus.

Jenny was amazing. Saw that I rented the wrong size space and she made it easy to change. Very professional

How far 5 stars easy to move in nice quiet storage great neighbourhood friendly employees

As a service member in the military I'm accustomed to moving my house hold goods and using storage units. Big "Thank You" to Rob Fragoso and his team for their timely support and flexibility. Very tactful and professional team! The space is very clean and their customer service is genuine.

Great customer service, very helpful in a time of need!!

Greta servicié

Gio provided great service!! Really an amazing worker!!

Anthony helped me out a great deal. Clean facility and friendly service. Would definitely recommend.

Yvette, provided excellent service and was very professional about her job. Defiantly made the experience more welcoming!

Anthony and Gio provided great customer service. The facility is brand new as well.

Very nice helpful people!!

JENNY AND ROB ARE AWESOME

I have space with them and have a good service

I absolutely love this place. The staff are very courteous and quite helpful. My only issue is that my unit is a big safety hazard. I have zero light source in my unit and it is extremely dark and very hard to navigate. Please address my safety concern by providing an alternative form of a portable light source at the very least. Respectfully, Jason Pratt

What a great experience at the public storage. They have great prices and the storage units are very clean ,safe,and easy to use.Anthony helped me out and was nice and very helpful and accommodating to my needs.Thank you Anthony and appreciate all your assistance.Great storage place!

Fantastic facility, newly built/remodeled, new fencing and wonderful facility security with coded doors and a CCTV system. The staff members are always available to help and are very energetic. I couldn't believe how eager she was to give me a tour of the facility, really refreshing to see.

Niko was the best top of the line excellent service clean place 100% recommended super happy with my unit and service!

Niko the manager gave me excellent service! I needed a larger storage unit and he helped make the transition smooth and seamless. I greatly appreciate his kind manner and excellent customer service!

Niko was excellent very nice and friendly and very happy with my unit and the customer service was Amazing.

Nikolay provided amazing service during the rental process from start to finish. Explained all information in detail. Very clean facility. Thanks Nikolay for the outstanding customer service!

I talked to Nikolay and he helped me get everything started. The public storage app works great and he’s the best! Thanks Nikolay!!!!

Nikolay is the best! Who would’ve thought getting a storage unit could be such a pleasurable experience!!

Come see Nico! He has amazing customer service I’m very happy with my unit, thank you Nico 🙏

Niko it's great help

I got a great deal on this unit via sparefoot.com, $89 dollars for a 10x15 unit. This is where the greatness ends. Facility has no trash for clients, they are discriminatory and have attempted to throw me out multiple times by falsely accusing me of living in my unit, for storing a mattress on the ground instead of standing up. The manager called me to verbally tell me I had to move out immediately, to which I told him that I was not in default and I required my 7 day written notice, to which he refused, so I've refused to move out until then. They have breach the lease agreement multiple times and have restricted my access to office hours even though I pay on time and am not in default nor have I broken any facility rules per the lease. They are discriminating against me because of the cost I'm paying, as those size units go for over 300 dollars a unit and im only paying 89. This is a shameful and disturbing practice and the rude ess of the staff is appaling.

Clean facility, well lit. They charge $20 for a lock if you have your own lock return the lock the same day to get your money back or after the first day you eat the cost of a $20 lock that you’ll never need. Adjusted my star rating after the company reached out to me through telephone and text to return the price of the lock.

I had the pleasure to experience Niko's extraordinary customer service again. Let me tell you that you are lucky I'm not a sales manager anymore... because I would try to "steal " him from you. Thank you for having Niko in your team.

Excellent service from Niko he shows us around we are so happy clean secure place and very friendly and they have push cart easy access,Thank you very much

Great customer service provided by Niko. He was very friendly and patient, he showed us more than one unit. The place is very clean and safe. Highly recommend this storage..

Great service provided by Nikolay! Made renting a unit a breeze.

Great customer service provided by Niko. Communication was easy and he made the rental process a breeze. Facility is modern and clean.

Came back because we had a great 1st experience and we had another great one today! Niko was so helpful and so friendly. It was amazing that during these times great service makes a big difference

I was able to rent the storage unit online, pretty simple to use the website. When I got to the storage place , I was greeted by Niko when I came in since I didn't know where the unit I rented would be located. Niko was great and showed me to my unit, gave me some simple instructions and tips on my unit as well. Thank you for the great service Niko.

Super easy process! Desmon has great manners and made buying a storage unit stress free. Thanks!

Happy with the service!

Niko was perofesonal clean place and very happy with the service!!

Nicolay was a very nice person. He helped me a lot with of my needs. I super recommend this place. Thank you !

I have used public storage for few years and very happy with the customer service!!

Great place awesome service thank you Lorita!!!

Very good customer service provided by Niko! Was able to show us a unit that worked with our needs! Very clean facility and safe! Highly recommend this place!

Nike the customer representative is very helpful in assisting me during the move. The facility is really clean and convenient.

The Chula Vista/Eastlake facility is very clean and well kept. Niko was very helpful and provided excellent customer service! The renting process was quick and easy. I would highly recommend!

The move in experience was super smooth, everything is clean and all the staff are very helpful and friendly. Thanks Niko!

LaRetha was awesome! Very personable and patient! She even interacted with my daughter and made her comfortable as we toured the facility to locate my rented unit.

Nicolay was most helpful , pleasant and polite

Fantastic service. Very professional, quick, and easy. Best storage experience I have had in Chula Vista over the 20 years I have been here.

LaRetha was very helpful and friendly on my move in day. This is my first time getting a storage unit and she made the whole process very easy. She also helped me get a unit close to the access door for ease of moving in and out, which was very much appreciated.

Had to get a storage unit because I waited until last minute before leaving for a few months. I hope I don’t butcher this but LaRetha was really helpful and informative. She made the process really easy. Thank you so much.

I would like to thank LaRetcha for the outstanding customer service that she offered. She went out of her way to accommodate us and seek to fulfill our needs. She exemplified how every employee should be. Thank you for your hard work that should NOT go unrecognized!

Made a reservation for a storage space. LaRotha’s (I’m sorry if not spelling her name correctly) customer service was amazing to say the least. She took the time to show me other storage spaces, as I was unsure of what I need it, and took the time to explain everything that I needed to know in a very professional manner. She was very patient and gave me a peace of mind with her help.

LaRetha was awesome great service. Thank you!

Great prices and clean place. Desmon was always there to help me.

LaRetha was the best amazing service.

Was able to come in quickly get the storage unit we were looking for it was a smooth and easy process. The 1 dollar was perfect right now. Laretha was very very helpful.

I have used many storage facilities in the past. This particular location (2191 Fenton st chula vista 91914) is one of the best structured facility in regards to easy Semi trucks & auto access. Bathrooms, and elevators were easy to locate. There was plenty of space in Hall ways and elevators for tall/wide items (which is a big plus). Also customer service was outstanding. Customer service Rep. LaRetha Was very helpful & considerate in accommodating my budget as well as exact space needed for my items. Greatly appreciated!

LaRetha at Public Storage was amazing and super helpful, I would recommend this storage place to everyone!!!!

Desmon was very helpful and explained everything very well. Facility is clean and has a/c

LaRetha was really helpful with everything!!

Amazing Customer Service. Will definitely rent here again. Thanks Desmon for all your help. You’re a lifesaver!!

I spoke with a very nice young lady Her name is LaRetha I would like to give her much appreciation for when I'm ready to make my move i will be contacting her for a unit to rent.Ms.LaRetha has insured myself that all my things would be secure upon my move.For Ms.LaRetha has excellent communication with her customers.I really appreciate her.For she has made me feel like I was the top priority.Thank you Ms.LaRetha.Thank you Public Storage for employing such a beautiful lady Job Well Done.Yes I will be sending all my friends and family to you for there storage needs.If it had not been for the top priority Ms.LaRetha I would have not even considered you as my storage needs.

Did some work on the property, and Desmon and Laretha were a great help with great customer service !

LoRetha Robinson was polite, professional and efficient. I give her five star rating!

LaRetha was amazing in getting us set up quickly with our new rental space. Thank you for all your help! We really appriciate it!

Glenn & LaRetha were awesome! They stayed after hours to help me out. I appreciate you both!

EXCELLENT customer service!! Desmon, Glenn and Chantio haven been so helpful and informative. They are far better in customer service than the “other” place down the street. Always smiling and friendly, always there to answer my questions. Such a humble group of people. Nice, clean, SECURE facility. Aaaand they have ac. Thank you staff and and Public Storage for keeping my belongings safe and secure.. and of course, a huge thank you to the names mentioned above for being so awesome.

Clean facility, climate control

Nice clean place gets hot inside

Very clean. Staff is friendly. Needs a map posted on the wall to let you know where the office and the elevator is, especially for first timers.

Customer service is AMAZING! Desmon at the front desk did an amazing job, he helped me thru the whole process and made it very easy! Great location, safe and secure! Definitely recommend this place!

This has been a pleasant experience. Very clean and Debra was amazing! Been a customer going on two years.

Dewmon was very friendly and made my experience wonderful. Glad to have great customer service.

Excellent and Debra was very friendly

When Public Storage took over this site, I asked if they would honor the price prior to them owning this from Extra Space Storage. They denied my request. They obviously don't have any respect for the customers who've been here long before them. It's sad because I thought they'd have better customer service for the tenants. It took the District Manager MONTHS to reply to my request too. Like I said, customer service is obviously not their thing. Thus, I'm taking my business elsewhere

Great job with everyone very nice people dezman who rented me the storage very cool guy .u get consistent reminders about bill.

Debra provided an outstanding service! I would give 6 stars if I could!!! 100% recommended!

Excelente customer service Desmon thank you

Very nice crew. Desmond was very helpful and nice. Will definitely be storing here for a while!

Nice and clean facility. Professional. Quick and easy process. Desmon made the whole setup for the storage facility smooth.

It was really easy and friendly!

Great service was provided, fast customer service and very helpful and polite. Took their time to make sure we picked the right size unit. I recommend extra space storage to all who need store items. Ask for Angie and Sarah....they were unbelievably great!!!!!

Sarah is very nice and pleasant to work with. Very knowledgeable and kind.

Organizing my storage inside is much nicer than outside is nice in this heat.

Brandon at the front office was extremely helpful and transparent. Recommended.

Brandon was very helpful and professional. The facilities are new & very clean. Lighting is good & Security is excellent.

A+ experience! I needed a storage for a couple months. This place was so much easier to get in and out compared to other storage places. This place is so clean! Thank you Amaury for providing the best experience!

Friendly staff and were very informative about the storage rates. Helped me get a unit quick before I had to move out of my apartment so I would have space for my house hold stuff until I found a new place. Would definitely recommend.

Amari and Angie were very helpful and courteous.

Brandon was great and incredibly helpful. Get this man a raise!

Brandon was a great help with getting me into my storage. Fast and very informative!

Brandon and Pat were super helpful. They gave me different options and showed me different units. Both were super friendly. They made everything super easy and convenient. The store units are super nice with security systems. Everything brand new and clean. Great location to rent in Eastlake. Thanks to Brandon and Pat for making the experience quick and easy. Ok

They were really great brandon and mauri it was a really great service and easy. Really I appreciate

The property is very nice and clean. Well lit and spaces have great ceiling height. The property manager is very kind and understanding. I moved from Orlando, FL to San Diego and he took the time to check on me knowing Florida may be getting hit by a hurricane. He took the time to see if 1, I was safe and 2, if I needed to move my move-in date out a little. Most companies wouldn’t take the time to remember something like that. When I arrived, I was beyond exhausted. The checking in process was swift and informative. I recommend anyone to use this facility for extra storage.

Just came out of the storage office, and Angel was super nice and explained and showed me the storage unit I rented. Great service and customer service!

Great customer service! Clean and secure

Well maintained facility ample room around the building which makes it easy to unload. Site manager Amaury is very helpful and attentive to my requests. They also have the best prices in town and check the market regularly to ensure they are. Website for booking a unit is easy but I recommend going in person to see the size of the unit you’re looking for so you don’t get the wrong one.

Amaury Pena is the best he helped me get my unit and make sure I was satisfied I’m so glad he helped me 😁👌 the best

A great experience! I found Extra Space Storage on the web with search parameters of close to home. I found reasonable rates for my needs and completed an online registration form. Laura called me within two minutes, and within half an hour we met at the storage facility and secured a unit. Quick, easy and friendly service! Mostly indoor storage of all different sizes, it is clean, organized and easy to access.

Amaury Was Great!Very helpful and made the process easy. Great facilities

Moving into the storage was amazing. Amaury Pena was awesome with the services and made me feel welcome. Thanks.

Amaury was super helpful and friendly! Nice units and air conditioned even.

Amaury was very helpful, experienced and very friendly.

Great Service and Very Clean and Amaury was very nice Customer Service

Excellent service! The manager Amaury was very friendly and answered all our questions. Everything well cleaned at a good price. I recommend it.

I love this space and I’m so excited I came here! It’s clean they are accommodating and they always keep in contact with you. They are positive spirits and make sure you understand everything before even signing! William was and is awesome and it always feels like family when going in. They remember you and really connect I was referred by a friend and I am very happy with my referral. Thank you extra space storage for being the place for me!

William was awesome! Great customer service! I’ve stored my stuff in other places and this was by far the best spot.

Keanu Reeves looking guy took good care of me. Thx William! 18 wheeler had no problem unloading, parking

I came to Extra Space Storage minutes before it closed. I spoke to Amaury and I told him I needed a 10X25 unit. He said he would not be able to show it to me at the moment but wrote down my information and would save me a unit if I came back the next day near the elevator. I came back 2 days later and he remembered my name, had my information and saved the exact unit by the elevator. I have a unit on Main St and it is the oppsite of this one. Extra Space is clean, cameras everywhere and climate contolled. No dust and spider webs like the one on Main St. Plus they gave me a month free.

William was great. Great customer service, great location. The process was smooth.

Very clean location. Amaury was kind and professional answered all my questions. Would recommend this location

It was fantastic working with Amuary who is someone so professional and knowledgeable who also put my mind at ease since this was the first time I had to look for a storage unit.

I strongly recommend. Brand new facility, clean and the staff is attentive and very professional. Easy access and low traffic area.

Love it here super clean and staff are always so nice !

Great and friendly service! Your stuff is extremely secure here!

Amazing customer service. Was able to get situated the same day.

William was so helpful. I was pressed for time and he stayed late to help me get what I needed and even spent extra time to show me multiple units. The rental process was easy and the units are very nice and clean. Not your standard storage company! Also for such a good price they provide a great service and give military discount too! Highly recommended!

william is great and helped us out right before closing and answered all our questions. Facility is bright and really clean

This facility is wonderful. It’s clean, easy to access and the staff is very kind and helpful. I highly recommend it.

Friendly and helpful staff. Quick and easy process. Very clean and well maintained facility. First month free is a great perk! Only a $24 administrative fee for the first month. Overall great experience.

Great customer service from William always smiling and friendly, professional and knowledgeable quick and efficient during the lease process. Provided the info I needed and was able to get me storage room needed to store everything. This facility is clean and very well run.

Great place for your storage needs. People are great especially William. Come visit and take advantage of free 1st month and great prices.

I had a great experience moving in here, from the moment of my online reservation to my move-in date. Amaury, the storage expert that I dealt with was very attentive and helpful. He went above and beyond to accommodate us and made sure we were happy with the unit and the location. The facility is brand new so I highly recommend this place.

Simply the best customer service. Facility is top notch and great service.

The spaces were exceptionally clean and organized. The staff was very thorough in explaining everything.

William was extremely helpful and professional while I was rented a space at extra storage.

William was so helpful, I went in knowing what I wanted. Started moving and realized I needed to downsize my unit. William was able to move me to a smaller unit extremely close to help me out and on the same day! He is such a erasure every time we go in. Not to mention the music playing in the background! Very family friendly, even my kids were singing along while we moved things in! The complex is very clean and well kept. Thank you for making our move so wonderful!

Fast and easy experience. William was personable and informative. He walked me through 2 different units after I described my needs which ended saving me some money. Facility is clean, secure, and air conditioned. Would recommend.

I was helped quickly and affectivley and this place was clean awesome and well worth the price. They were kind and easy going also my friend Jazz referred me to be there. I am glad I came here. I believe RYAN helped me. He was the best my son came and my little sister and he was just so accommodating !!!

Thank you Extra Soace. Fantastic Customer Service!

The worst!! We have been locked out with all our stuff inside and we have hired movers, so much waste of money!!!

William was very helpful, let me come in a little early, and even made sure I was in and out quickly despite all the other things going on at the office that day. Thank you again for the great customer service!

easy process, fast and very friendly staff. Definitely recommend.

Easy to book online . Chose Extra Space because of location & price. William's follow-up call was helpful to assure me that the size I picked would work. Check-in was easy & walk-thru to unit showed a clean & secure facility. Thanks again Mr. Clark.

Great staff, wonderful attention, clean facilities👌 Hablan español

Very friendly and very accommodating! I am really glad I went here. Please look for Ruth, she is very helpful.

Two thumbs up for Ruth! Thank you for helping me during my cross country move. The quality of your customer service made it possible for me to have a nicer experience during all the hassles of my big move. I personally appreciate your help regarding the recommendations for selecting the best size unit for my needs and the flexibility to downsize or upsize it. Thank you!

Great service with great prices! Ruth was so helpful!

Excellent service!

very nice customer service Ruth nice person

Very polite and great service. The storage is also very clean and new which gives me trust☺

Excellent costumer services!

Ruth was very friendly, helpful and professional. The facility is immaculate. The storage prices are very reasonable. The sign up process was fast and easy. In addition, the facility is well located and very convenient, safe and secure. I would recommend Extra Space Storage.

Received Excellent Service and Assistance

Great customer service !

I've never rented a unit before but I really just need the small space; Ruth was awesome with all the services!!

Excellent customer service very friendly and clean

Very impressed with this storage facility. Ruth was professional polite and accommodating. We have used three different public storage facilities over the past 10 years and by far Extra Space has the best prices, the most advanced technology and is user-friendly. They have extended hours no weird rules and odd fees. If you need storage and have used other facilities check this place out, you will not be disappointed. We actually rented a storage unit for my mother-in-law because it was near her home but now I'm going to be vacating the storage facility we currently have and transition into this facility.

Wonderful service, incredible facility and customer care. Ruth was professional and very knowledgeable. She sold us!

Ruth helped me out today, went in looking for different prices, she helped me find a unit that would best fit me and what I needed so go see Ruth for a great experience.🔥🔥🔥

Easy to get a storage and Ruth was amazing with helping us get the perfect storage and great customer service!

Ruth was amazing

Ruth was very polite and honest I recommend this place to anyone.

Great service

Muy amable y servicio muy rapido

This was a great experience Ruth was very helpful,she help me with everything I needed to know,I rate her customer service the best!!!

Had a great experience. Ruth was very helpful.

Awesome experience. Ruth really made this easy and we were able to rent a space very quickly. The storage facility is very new and very very clean and well laid out. Great customer experience and very friendly.

Ruth was absolutely fabulous! She walked me by the hand through each step of the process; showed me various units, explained the details and all with a wonderful smile.

Ruth is very helpful. The facility is very clean.

Ruth was very nice and welcoming! Very good service!

Ruth was very helpful and the free month very appreciated. One of the cheaper storage facilities near otay ranch.

Ruth warmly welcomed me and thoroughly and professionally explained the services and walked me through her units so that I can choose what suited me the best. I was then able to make an informed decision thanks to her assistance. She answered every question I had. The facility is brand new and meticulously clean.

Very thorough, helpful and friendly! Ruth Answered all my questions. Thank You for your assistance!! Definitely would recommend this place and Ruth to assist U!

Ruth is very good and professional. She made everything easy and pleasant. Thank you Ruth.

Very friendly and effective prices are very affordable will definitely be doing business with them in the future.

Ruth DID AWESOME, clean and comfortable space!!!

A pleasure to work with!!!

The place is very clean and Ruth is very helpful.

Everything Great.

I am a Five Star Hotel General Manager, so my expectations are very high. I was very impressed with the level of professionalism and attention to detail in service that Ruth delivered. She is also very friendly and patient. Highly recommend her.

Fast, easy and a great deal. I reserved the spot across the street but checked here to see how they compare price wise and ExtraSpace was cheaper and the hours are better. Super clean! Mngr was awesome!

It was a fast process but had a person ahead of me that took long. Thank you Ruth for waiting for me after hours

Great costumer service

Ruth and Cliff is very helpful great customer service Nice place and very clean

“Good Customer service “

They were really helpful and polite, Ruth & Phillip were excellent. Great costumer service. If you’re looking for a Rental Unit they are the best....

Ruth is amazing! This storage is up to date and has everything we need for our business needs.

Ruth was very good with showing me around the facility and explaining their storage process.

Clean and Ruth is very helpful.