Public Storage Self-Storage Units at 9350 Topanga Canyon Blvd, Chatsworth, CA

Moving into my unit was easy, and same with moving out! Staff was super helpful during my move out process, I really appreciate it! Thank you!

This place is great! Lupe was so wonderful and kind and helpful. I was having a really hard day. Her kindness made me feel so much better. Thank you Lupe

Vic is really good at his job. He has helped me very much and finding my space. I really enjoyed working with Vic and I’m looking forward to a pleasant experience here at Public Storage.

This place is never safe. Someone tried to break into my unit last March, and today October 18, 2021 I got a call that someone break in to my unit again. 40 units were opened??? Seriously, you raise my rental month after month and this is what I get. Again, NEVER trust this place. Trust me. Not worth it. The back gate is an easy access for thieves to break into. Never! Don’t fall for their deal $1 for first month. They will bump it up sooner or later. And whatever is lost during the break in they will do nothing.

We had a very good experience in this place is secure and clean, Erick helped me out with everything… That’s the reason we keep business with public storage… Thank you!!!!!

Very happy with this place, very clean, very organized.. Erick the manager is awesome… Thank you…

I was very satisfied with the property and very clean. Eric was very nice.

UPDATE: just rented a new unit online, super fast and easy! Thank u to Eric again! Always a great help It was my first time renting a unit, Eric the manager was tremendously helpful! He was patient with me throughout the whole process. Definitely a great experience and recommend going here!

Eric helped me with my rental space and got me transferred to another unit to save some money. He is great.

Service was awesome I really recommend this storage with erik and angelica great job guys !!!

the crew at this location is absolutely outstanding! Special spotlight on Sean for his help with the location accommodations and guidance on spotting me with my truck and a hello to Yuri for her great customer service and compassion

Sheila and this locations anew employee are amazing and go above and beyond for there customers like me and they have a lot of patience 🥰THIS LOCATION AT NORTHIDGE STORAGE IS THE BEST !!!!

Great customer service, hours, security, and cleanliness. Highly recommend.

Very nice people who works there. Very helpful. Great price. Very clean place. Very safe.

Eric helped me out and answered all my questions. Got my storage within minutes. He was really helpful!

These guys are a bunch of thieves!!!! Do not do business with them! ERIC IS A CON !!! I am complaining to corporate office

I really like this place it is a vary safe place to store your personal items. Thanks to Eric the store manager for all his help.

Amazing customer service provided by Eric. He was very helpful setting up the account, answering all of my questions and showing us around the facility. I would recommend the Chatsworth location to my family and friends.

Great customer service!! and facility is kept clean:)

I had the pleasure of meeting Chris and Eric(manager) in August while visiting the unit I had reserved online. It was great talking to them both about my storage needs and the best course of action in transferring from another storage facility to this one. Chris walked me to my unit, around the facility, showed me the available equipment, and best parking for loading/unloading. I love how clean the whole facility is inside and out. The building looks new and the units have metal walls. They make several security checks throughout the day. I definitely got the feeling my belongings will be safe and secure. Eric and Chris helped me complete my reservation on my phone and I'm am set to move in soon. Thank you so much for the tour and all the help. Look forward to seeing you soon. Update: I’m all moved in and am very happy with my 5x5 unit. All my things fit in it with room to spare!

Thanks for the help today eric

Great hidden gem super clean and climate controlled and by far the friendliest most helpfulanf knowledgeable staff ever 5 stars best deal in LA

Clean place, great people and service, Eric was very helpful A+, he helped to get the storage unit I needed.

Great staff, always friendly and helpful. Very clean facility. Would recommend this location anytime.

Sean and Eric were SO helpful! We were in and out of there in just a few minutes! Sean even helped us unload our first few boxes! I would definitely recommend this location- safe and so clean!

Sean and Eric. Gave a A+ service. Helped us choose the right size unit.

I’ve never been to a storage facility before so I wasn’t sure what to do exactly but I was met with a super friendly employee. I do believe his name was Eric! He was super helpful and explained everything to me perfectly and answered all my questions. He talked to me about pricing options and storage that would work best for me. Eric was super professional and gave me everything I needed. I’ll definitely be recommending this facility to all my friends!

Good experience. Had storage here for several years. Easy outdoor access to my unit. Eric was friendly and helpful.

Great location! Awesome staff! Amazing manager Brian! Always clean! Very friendly staff as well I will be back to this location they took care of me especially as I never had to have storage until now Wow! This is the place to go

Very clean facility , the staff is cautious and very helpful, Erick the public storage rep was very helpful .

I will be moving to the area and have been looking for a storage facility. I called this site for pricing and availability. I spoke to Eric and he was very friendly, knowledgeable and patient with all my questions. He suggested the best options for my budget and I will definitely use this facility when ready. Kiddos to Eric for excellent customer service.

Property manager is very patient and the place is kept clean.

This public storage made me feel secure, Erick helped me with getting my storage units, thank you

The place is great. Great employees that are willing to help you especially Erick who is always up to help me Thank you ERICK,......

Best customer service I have received in a while. A couple of days ago I decided it was time to begin using a storage unit and I am so glad I picked this places. As soon as I arrive I was greeted by a young man I believe his name is Eric. Let me just tell you you can tell he was ready to make new customers. He was very attentive and answered all of my question patiently. I felt super welcomed because it hard to come by customer service like this now a days. I would like to definitely recommend this place if you are looking to receive amazing treatment. All I can say is that this company will be stuck with me for a while thanks to Eric.

Eric and Braun are super friendly and priority is very safe.

Eric was absolutely phenomenal in every aspect!!!!!!!

Eric is very helpful and the property is very clean and safe.

Had a wonderful experience with Eric at the Public Storage facility on Topanga Cyn. He was very accomodating and informative, while showing me the facillity. He explained the entire process which made it very easy to decide to use the property. Thank you Eric, keep it up.

The manager Eric offered me a clear range of services, he was very clear, precise and showed a lot of patience in his explanations, which showed me that he is a person dedicated to service and very professional. The place is kept clean, neat and hygienic, it looks very safe and easily accessible to customers. I am very satisfied with my first experience in a storage

Property is very clean. Manager is amazing!

Great place! Manager very friendly! The property is very clean!

Dope establishment

Property is very clean, and the property manager Eric is very nice and patient.

I have seen a lot in my life. Im not known to write reviews, but I had the best customer service EVER today with an employee named ERIC. I've been a customer for about 7 years. . . and I have nothing bad to say about any of the employees. Richard retired, but he would be proud to know he might have had a hand at training ERIC... HOWEVER, EMPLOYEES LIKE ERIC ARE ONE IN A MILLION. THANK YOU SIR. YOU ARE EMPLOYABLE BY ANYONE AND ARE AN ASSET TO WHEREVER YOU ARE BECAUSE YOU IDENTIFIED A PROBLEM AND SOLVED IT BEFORE I HUNG UP. UR GONNA RULE. CUZ U ROCK. Lucky Bailey aka Rachelle. I put my belongings in the unit all by myself and it almost killed me. you dont know but Richard would recall. but I did it to force myself into working hard cuz I instantly was homeless but driven to make a career for myself in film and tv. I figured that paying to live in a house in another city than hollywood would make filmmaking career harder. so I put it all in storage. and sold my valuables. drove back down to San Diego then the midwest. i had to force myself to become who I am today. im about to unload that unit. and forever will be grateful that you held onto it. while I found a way to change my future. im now an award winning filmmaker and thank you.

Eric and lily have done a super job and God bless them for always reminding me when closing time.

The property manager at this location Lilly is outstanding. She is super helpful and professional when it comes to problem solving.

I’ve been a long time customer at this facility and I’m happy to say that Lily, the property manager, has my back. She helped me when I needed it and did so with a positive attitude. The facility she runs is clean and well maintained. I have no doubt that my possessions are safe and secure. I highly recommend this storage facility!

Our units were really clean, and Eric was super helpful every time we visited!

Lilly and Eric are some of the most friendly and considerate people I’ve ever met. They always go above and beyond to help me out with any questions or service or reservations that I make have. Definitely some great people over there. I highly recommend this place

Lily was amazing help , very nice and kind , she went above and beyond to help me get the perfect storage unit , such amazing customer service

Had 2 units at this location but relocating out of state. They’re currently (Dec. 21’) giving their exterior units a facelift which came right at the end of my time there. Now the rolling doors glide up very easily, thank you. The staff has always been nice -Eric, has always come through on questions or concerns.

Management stepped up and resolved my problems. Very much appreciated! Thanks again!

Lilly provides great service!

Eric was a great help. Patient, answered all our questions showed us several units until we found the perfect one and made our rental easy. Facility is updated and well maintained.

Nice location helpful staff

Thank you to all the staff very helpful

I love this place, its secure and always clean. The best part about my experience with public storage has definitely been the customer service, I've had the luck to always talk with Eric when i need something or just have a question.

The customer service at this location is friendly, responsive and proactive in handling situations. I had temporary storage at this location from November 2020, to September 2021.

One of the cleanest public storage Rent-A-Center I’ve been to in the valley…Eric Was very helpful

ERIC WAS GREAT IN HELPING ME OUT WITH A SITUATION, THANK YOU!!!

I talked to Lilly G at the Chatsworth Facility. I've never rented a unit before and had no idea of size or anything. She was very nice and very helpful. She helped me decide on what size i would need. Thank you

This is my first time renting a storage space, and Ingrid did a great job showing me the space I reserved, and answered all the questions that I had regarding my reservation and the facility.

The manager Garcia was very helpful

I wanted to write an additional part to this review after Jonathan, the District Manager, contacted me by phone and email. I truly appreciate the effort he put in to resolve the issue I had and to maintain clear follow up. I was going to mark the review as a 3 because it's fair as he was excellent, but the clerk awful. There was no reason the issue should have escalated to the point that the District Manager had to contact me. However, after flying to CA from NJ with my daughter to get our things out of storage, circumstances have changed and I want to make sure the proper people are praised for their help. It is never easy to have to decide what items you have to get rid of while starting your life over. The stress of a time constrained move, dealing with various factors, and doing everything by ourselves can lead to being overwhelmed if you let it. But Garcia at the facility was beyond helpful. She was kind, helped us every step of the way, and was completely flexible and understanding. She even gave us a call while on the road (which I couldn't answer at the time). Knowing that she thought about us on our 3,000 mile driving trip back to Jersey just blew us away. And my daughter and I both thank her from the bottom of our hearts. You deserve the 5 Stars Garcia, and I hope they truly understand the treasure they have in you. The company is unresponsive and the clerk at this office unhelpful. Beware Public Storage bumps your rates up very high and won’t prorate the month if you’re moving out before the end of the month. Literally a company making so much and yet so unhelpful.

I recently rented a storage space for the first time. Garcia provided me with all the the information needed and helped me select a unit that fit my needs. She was very efficent, professional and friendly. Before I left she had explained everything completely. Great customer service!

Manny was extremely helpful when I couldn’t get my futon up the elevator!

Came in today to look at a few units since I’m going to need a storage soon. Property manager Angelica greeted me right away and showed me a few units that might help my needs. She was very helpful and explained the process from A-Z. The property itself looks well taken care of. I highly recommend this facility to anyone looking for an affordable storage facility with helpful property managers.

Clean spacious storage units, they show wear and tear lile dry wall broken and such but they serve their purpose.

Good service from Kyra!

Had a situation that needed help with and right away Michelle here at the Chatsworth public storage off of Topanga canyon, was able to assist me. No hassle clean conversation, very neat, nice, friendly and willing to help me until the very end. Thank you God bless.

Customer service is fantastic. Property manager Michelle is so helpfil. Facility is clean people are great. I Recommend this property

Michelle is very knowledgeable, trustworthy, reliable. She has a very nice personality. She was very helpful to me.

Want to thank Michelle for helping us with our check-out today. She was very friendly and accommodating. The process was quick and easy.

The customer service experience that Michelle at Public Storage provides is excellent. She keeps the property very clean and goes above and beyond to ask customers if she can help them in any way. She is a great asset to Public storage.

I have had storage units at Public Storage over the years in different locations, but the customer service, cleanliness and overall concern for my unit has been exceptionally regarded by Michelle. She works on site at this location and her concern for the security of my unit is unsurpassed. She is helpful, knowledgeable, and cares which is why I have chosen this location twice over any other when I was in need of storage space. My belongings have been secured and weather proof for over a year and 1/2.... no bugs, rodents or issues. I highly recommend this location for anyone looking to store belongings that you want to keep safe and clean and you will get the extra bonus of having Michelle looking after the facility,. By the way, during this COVID-19 pandemic, the lobby smells amazing, is super clean and it shows on every level thanks to her.

Michelle was a tremendous help. We are ever so grateful for her help. I greatly appreciate it! She went above and beyond. Great customer service and a clean place in a great location.

Great , very clean storage, safe and convenient. Staff is super helpful.. best storage in Chatsworth ,hands down

I've been a longtime tenant and appreciate the care and service they consistently provide. Justin and the Team represent the best of Public Storage Values and I highly recommend this facility

Great service and Rich took care of us during our move! He is super friendly and very bery helpful!

Worst experience of my life here. Management does not care if your unit gets broken into.

Clean, easy access and priced right

Effortless Moving in. No wait time. Great location. Very Clean. I had been transferred from another public storage because of a mistake I made and Michelle helped me right away no worries whatsoever! A+

Muy. Espacioso. Lugar para guardar tus. Cosas

I visit Public Storage at Chatsworth and I m amaze with the help I received from your Property Manager name Justin, please take a note you need more people like Him, thank you, Mirna

Ty has been an amazing point of contact. If I ever need another storage unit I’m definitely going to use this specific facility. The customer service experience has been the best and I greatly appreciate their attention to detail. If you need a unit, ask for Ty!

Clean property and good service

Great space, nice and clean, property manager was helpful too!

Great place, safe very nice and helpful property manager.

It's a 5 star storage facility for sure. Richard makes everyone so comfortable and does everything he can to accommodate everyone. I feel safe with my things here and and would easily recommend this facility over any other ones in the area

Great service. Easy to deal with and amazing people. Was taken care of like royalty. Was also instructed on how to pick a unit and explained the fees. A must come to see the spaces available for storage.

Good service

Great , Fast service! in n out quickly ..... Justin is the guy to see at the front desk lobby.

Jereem and Justin are absolutely fabulous . These two gentlemen were very friendly,,patient and smiled during my visit at the facility . I highly recommend this facility for all your storage needs.

I just wanted to thank Justin for all of his help today. I stopped by without a reservation and he got me all set up with a unit that just became available. He walked me through the entire process and answered all of my questions. Very knowledgable and helpful!

Excellent!

Justin was so helpful! Very patient with my mother and I as we worked out some user error issues. Both extremely friendly and efficient :)

Justin was great

Justin is great

Place is well maintained and Justin was great. Ended up not needing the unit, but amazing customer service and really made sure the whole process went smoothly.

Very nice little storage unit place

Justin did an amazing job at helping me with my unit! Amazing customer service!

Justin was very helpful ! Nice guy !

This place raises the rates every 6 months regardless of what your contract initially stated. I just received and email they are raising my rent next month. During quarantine!! What kind of sick joke is this. The manager at this place has had a face to face with me a year ago assuring me they wouldn't do this, and now he does it during quarantine. I'll be moving all of my stuff before then. Done and done

The most accurate word I can use to describe the level of service I was provided is “exemplary.” Justin, the property manager, was/is extremely accommodating and helpful. I spent a couple of hours here loading and unloading and the only thing that could have made it more easeful would have been a team of people doing all the work for me. 10/10

I had a pleasant experience and was delighted with the manager, Justin, who provided excellent customer service. Thank you Justin for your professionalism and wonder customer service.

Friendly service: Jereem is excellent and does a great job managing. Pricing is fair and units are clean. For best deals, reserve online as they have specials that can't be matched in store.

Rich is a helpful Guy Thanks

What is the gate access Hours in weekend?

I've had my storage at this location for almost a year and every time I come to this facility Richard helps me with great customer service. Great deals, and property it well managed.

Great customer service!

Richard was great! He assisted me with a seamless move in. This facility is in a great location. It’s clean and all the units are kept up very well.

I appreciate the guy’s work who’s name is Rich! He was very gentle and accurate with us! Good job,Rich!

Easy and fast...Richard was great and found an available unit right away at a great price...thank you Public Storage and Richard!

Rich is very professional, welcoming and friendly - he made this move less stressful and I finished my paperwork with a smile - I highly recommend this property to move in - Thank You Rich !

This storage location is so spacious and clean. It was incredibly easy to set it up. I called the 1-800 number and told them which location I was looking for, the size I needed, and they did all the paperwork for me within 3 minutes on the phone. I got a text and a call to confirm it all. I was at the storage unit an hour later and went through the finalizing of paperwork with Rich. Rich was so easy to work with, very friendly and surprisingly hilarious! I am so happy I finally made this move and I am so glad I chose this as my storage unit.

This place is the best! I totally forgot a had rented this unit. Rich called me and reminded me about it and was able to save me close to $300. If you’re looking for an honest storage place, this is the one.

Dvon was very helpful and Knowledgeable about the units. Would definitely recommend working with him.

Richard good and helpful manager always helps when needed.

very clean climate controlled

I just Inquired about a storage unit at public storage and I had a wonderful experience the gentleman that helped me with his his name was Rich and I like to say thank you he was very helpful thank you rich

I have to give a Big Thanks and a compliment to you for your employee Rich. He was very nice and Ginny. I feel that my belongings will be very safe here. Rich your a wonderful man. Thank you for being so accommodating. 5 stars in my book.

I just rented a storage unit here at this location and Rich help me he was absolutely wonderful and I've had a really great experience thank you rich

Rick was very friendly and helpful!!

Excellent staff and service.

Come here all the time

It was a great pleasure to be helped by Tyrece. Great service, nicer guy. Overall easy and fast experience!

Alexandra was a great help

Richard was very helpful and friendly. Made us very comfortable and know our things will be safe

Rich was delightful!

Richard was very helpful, thank you

A big thank you to Rich at Public Storage. My wife and I visited our unit this past weekend and he was super helpful, and even helped us lower out monthly rate. Thank you Rich!

Awesome service! Manager is really friendly and clean place

These guys are awesome! Shopped a few places before settling here. Climate controlled units and customer service is huge. Would suggest this for someone whose looking for convenience!

This is ridiculous when you go to your storage to do some business and the gate code won't work because of Thanksgiving 😳 this is xxx...

Edith was very pleasant to deal with and very helpful in assisting me.

Friendly staff and very clean facility...thank you

Richard was so nice and helpful!😉

Rick did an excellent job of making me aware of the different kinds of units, prices, and offered me materials i may need to make my moving process easier/keep my property protected. Thanks Rick!

Rich is very nice and hilarious! I recommend coming to this storage facility if you can! Great service. :)

I had a great time getting setup in my storage here. its never been so easy to get into a new unit as it was today, the assistant here Richard has been completely helpful in every aspect and ill recommend it to all my friends as the best storage I've been to by far.

Richard helped me to rent a unit and not only was he helpful but he was so knowledgeable and helped me to get the most for my money.

Second time our storage unit was broken into in a month. No security, your personal items are not safe here. The staff will say it's the drug addicts but they're not this skilled. Items that were stolen are not wanted items to sell on the street. Very unhappy.

I have been a continuous Public Storage customer at various properties for more than 25 years for both my business and personal belongings. In a world of diminishing customer service, property manager Rich is a throwback to a time when the customer was always right and is a pleasure to do business with. His professional pride is an asset to the Public Storage name. If you are considering a new storage unit, or moving from your present facility do yourself a favor and go see Rich at the Topanga Canyon property.

Honestly, I have had a great experience with this Public Storage Property. I have had a number of units over the last 8 years with Public Storage and have had some less than pleasant experiences with other of their properties, namely cleanliness and security; but Richard at the Chatsworth property is exemplary. Knowledgeable, Polite and very Conscientious regarding the Safety, Security and Cleanliness of the property. Impressive.

Rich had excellent costumer service skills. He was knowledgeable and friendly.

Front desk was really helpful! They are were on point

Richard was a great help with trying to find me a cheaper space with Public Storage. Great guy!

I've had storage here at public storage for almost a year. I have rented many storages in my lifetime and I have to say this place is awesome. Rich was the gentleman who helped me when I signed up. He was very professional and nice. I especially liked his korky jokes. He's a very nice guy. It's so nice to see him from time to time when I come to storage. I just to compliment Rich , because he is a great employee. Thank you to Rich for a great experience and thank you public storage for my rental.

Excellent service, very helpful staff.

I’m new and 3 times that I went to my storage I couldn’t get in the gate so Frustrating

I went to my storage area early this morning and the second I got out got hit in the face with dense urine smell I quickly did what I needed and got the hell out. I was going to call management today they are aware of the urine problem and it's getting worse. People that stay late drink beer probably. The place needs a pressure washing the stains where huge this morning

Richard is so helpful!

Very professional easy service. Richard was helpful

Wow... talk about real old fashioned customer service. This place would not be the same without the humor of Richard Greene. Not only is he just riddled with jokes and keeps the process entertaining, but he’s very knowledgeable and upfront about what to expect when renting, I also felt he was like my dad giving me advice about life. Thanks Rich. You made my day renting from you!

Rich had amazing customer service skills! He was a pleasure to work with. Clean facility!!

Richard is amazing!!!

Richard was courteous, informative and professional.

Richard is the guy to go to. He's been extremely nice and helpful with my whole process of getting a nice and a better storage unit for my things.

Staff is helpful and wonderful. And very polite.

Richard was a big help when I came looking for a storage. He made renting a storage unit very easy and simple. Very nice man and is always helpful.

Richard has awesome service! :)

Went in to get my storage and had a great experience! Rich was amazing and was very helpful! Great customer service and recommend this public storage facility!

This was my first time renting a unit & I have to say that Richard made this experience wonderful. He was helpful, friendly & very patient with me. I would recommend this location to anyone who wants their move experience to be a pleasant one!

Richard was amazing & helpful with my needs. You need more employees like him! Definitely recommending this location to all my friends & again you are lucky to have him work for your company!!

Went it today and spoke to Richard , was very helpful and nice. Will be coming back. Great customer service!!!

Great customer service.. very friendly and easy going .. Management is awesome, Richard was very helpful and was able to solve a small issue I had.. great place to go!

Wanted to thank Richard for being so detailed and for his excellent customer service. He took me around the lot. Showed me my space. Explained in detail Everything. I Left without needing any extra answers. He was so informative. He Did an excellent job.

Rich was amazing. Big help on signing up for a unit. Thanks rich!

Devin and Richard are super informative. Making our temporary move so much easier! Thanks guys!!

Very secured storage with specious garages as an option ....hours are very convient to fit everyones schedule.

Richard was very helpful and understanding with my needs as a first time renter. Thanks, Richard!

Rich was great. He has saved me a lot of money with his expertise advice..

Excellent service from Michael (I hope I got your name right, sorry in advance). My unit is in a great, easy to access spot and the gate hours are accessible until 9pm which is super important for me. Will be staying with this location.

Clean and secure facility. Richard is extremely helpful!

I met Tanya & Rich at 9350 Topanga Cyn Blvd, Chatworth & they gave me 5 star treatment! They were so friendly and helpful! They really made me feel completely at home. This facility is immaculately well-cared-for. I wouldn't want to rent storage or purchase my boxes anywhere else because of Tanya and Rich! If you're looking for Best in customer service and a clean, safe facility for storing, you've got to talk to Tanya and Rich! They are the best in the business! If you're shopping for storage, you found the right place!

Horrendous business practices and exceedingly rude service. Paid almost $50 after being told our first months cost would be $1.00 then get our unit broken into and things were stolen. I spoke with the manager who said we should have gotten a different lock that couldn’t get broken off so easily. Then gave me paperwork to file for a claim that asks for receipts if the insurance I’m paying them monthly would cover the stolen goods. Absolutely ridiculous considering we’re moving and everything we own we’ve had for years and don’t have receipts for. Our family silver was one of the things taken.

We needed storage for only a few months. I have just moved our things from the storage and closed it up. Both the sign up and the move out were super simple. The policies here are fair-minded & simple. The price was quite fair. It always feels secure. It is always clean.

Rich was really helpful

I have rented for almost 5.5 years, the service has been wonderful. Rich is very courteous and helpful. Excellent service

Richard was helpful and a pleasure to work with, appreciate all of his assistance.

Management are very helpful - Rich this man is very talkative and helpful

richar super helpful I liked the service

Excellent staff and facilities. Richard was very helpful.

Rich was very helpful in finding us a great unit. Friendly and efficient service.

I got a storage unit today and I can’t be more satisfied with the price and the location. Rich was such a great help. I appreciate your excellent customer service.

The staff was really helpful and delightful to work with! They went out of there way to help me with everything I needed.

Evans was extremely helpful and so sweet. I really enjoyed my time with her. She is so sweet and personable. Thank you.

Evanna is wonderful. So helpful. Clean facility. Give Evanna a raise!

Had excellent customer service and was extremely polite.. very professional P.s. Evanna you deserve a raise or at least a summer bonus!

Clean and easy access

Evanna was incredible! This move has been incredibly stressful...worst move I've ever had & Evanna has made this so easy. We needed a unit last minute & she showed us the different unit sizes so that we found the one that best suit us. Seriously the best!

Evanna was awesome, sweet and helpful. I’ve been to other storages in the valley and the people I’ve met are not like Evanna she is super outgoing, I’m so happy I came in and met Evanna this girl need a promotion because she is AMAZING! Thank you Public Storage for having a valuable worker like her.

I like the location it's clean the staff is very friendly and helpful, I thank Jonathan and Yvonna for their assistance when I needed help with my storage access.

Evanna is a wonderful employee and the most helpful associate I've ever encountered in a storage facility. If more companies took the time to hire thoughtful, helpful, genuinely nice people; the world would be a better place. I will recommend this Public Storage to everyone! 5 stars!

Evanna has been super helpful and I’m glad I’m renting at this location.

Public storage is awesome! Evana helped me find the right sized unit and was so pleasant to work with! Highly recommend this place!

Ive been with this facility in Chatsworth for over a year now. in one year they have increased my cost per month from $176.00 to $216.00. In ONE year. That is a $40.00 increase. In ONE year! Their reason? Operational cost increase. What operational cost increases? They won't say. Think they gave their employees a huge raise? No. Its just operational cost increases. Think this was some sort of move in special knowing my rates will increase? No! I will be moving as soon as I find another facility that will explain cost increase when and if it happens. $40.00 in one year? Excessive! Stay away from Public Storage. Go with another company.

The area is secured as well as it can be. The staff is helpful and polite. I just didn't know storage spaces could be so expensive. A 10 x 10 for 160 a month?! Ouch.

Evanna pretty much delivers one of THE best customer service experiences I’ve ever seen from any company and industry. Highly recommended!

Evanna was super helpful, pleasant to work with, clear in communication and great overall:) thank you 🙏🏽 🌟🌟🌟🌟🌟

Really good customer service, I had a lot of questions and I was glad Evanna was able to help me. She was nice and very helpful, definitely recommend this location.

Evanna was great, easy and great customer service!

When I went into PS in Chatsworth, I was just kind of shopping around, and getting information. After speaking with Cameron, though, I was sold on this place. He was so helpful, friendly, and patient with me, as I had a lot of questions. I felt good about storing my belongings there, and the price was fair too. I would absolutely recommend Public Storage, 100%! Ask for Cameron!

Clean, safe and secure.

Very good cust. Service and personability

Cameron was of great assistance and provided exemplary customer service. If you have a need for a storage unit in Chatsworth, you can't go wrong by contacting this location. My husband, Dale, was impressed by the cleanliness and efficiency of the property.

I have had an amazing experience storing here, Cameron is incredibly helpful and the facility is super clean and secure!! I would definitely recommend this place to anyone looking for storage!! 📦🔒♿🚼🚾🚭

Very nice experience with Evanna.

Great place safe to

Cameron made the closing checkout of my storage unit very fast and easy, with no hassles at all. He is always very helpful and friendly, and whenever I ask him questions, he cheerfully answers them. Great customer service!

Went in to Pay my boyfriend's bill and was greeted and helped by Ivannna she was very helpful and very cheery . It's always great to go in a store and be given great customer service . Would definitely recommend to anyone .

Very friendly and helpful. Process was fast and everything I signed was described clearly :) I also transferred my unit and Richard was so helpful with finding a right unit and making sure I know all the details. He made it very simple . Thank you.

I enjoyed the customer ser at 9350 Topange Canyon,Chatsworth,Ca were i have items at your Public Storage...Keith and Rich gave 100 per customer ser everytime i go there...I look at customer as a person because in todays world uuuuu don't get Great Coustomer Ser ....I had to share about my visit today at Public Storage....Again Great team Rich and Keith💯💯💯💯💯💯💯

Rick, very kind, very nice customer service

Just go see Rich at front desk, and he well make your life a whole lot easier,clean accessible units with good prices's, except if you think the first month is a DOLLAR it is not because you are forced to buy insurance,a lock ,20$ service fee by the time you done its costing more then one months pay.other then that great customer service

Richard was extremely professional, helpful and friendly. I will recommend this facility to friends and family.

Richard and Valerie where totally informative and helpful. Prices are reasonable and you definitely get what you pay for.

I loved rich he helped me and Brother with such compassion and realness ! Richard is the experience i would to have at any business i plan to spend money on , above and beyond customer service!!!

Great customer service! Very safe and clean storage place. Rich was especially very helpful!

Richard is the best!!!! Go see him

Rich was very helpful and knowledgeable the place is clean and very nice

Nathan is great! Very efficient, professional, and friendly. I was able to quickly get a storage unit online same day and start loading up my boxes within an hour of making the reservation online.

Nathan, at the front desk was cheerful ,outgoing and went out of his way to help me out with my short notice move. I'm in a unit outside and recommend them to anyone needing storage needs.

Great service. Nathan was very professional and gave me the best service. I really recommend this place.

Nathan at this Public Storage was very helpful to me the day I came to see a place to put my stuff in storage. So me and my husband different size spaces to rent. Then was very good at going over the paper worker with. It was very pleasant doing business with Nathan that day. He is a great customer service person for that place.

I am very impressed! The staff was friendly and professional. I was in a hurry when I went in. Ivonne made my rental experience short and sweet. Thank you to all the staff a this facility. Highly recommend it.

Moving in and looking forward to a smooth and convenient stay including drive up access to my unit.

Rich was wonderful. Courteous, helpful and engaging. The facility is clean and secure.

I had a great experience at this location thanks to Rich who went out of his way to accomodate my needs. He was super friendly and helpful. It's well maintained and secure. Thanks again Rich! I will recomend to my friends....

We used this location and both times the staff are wonderful. But the one that really stand out is Rich. Not only he is super friendly, he very is helpful in deciding which storage to use. He went above and beyond in every way. He gave us useful information as to how we can keep our storage safe. One of the example that he is a great help is when I was done signing the papers, instead of walking to the storage, he gave me a wonderful with his hot rod. Lol overall he is a great funny guy. I will be coming back to this storage for years to come.

This facility is great. Rich is very helpful and always able to answer all my questions. My only complaint is the limited number of carts that are available.

Colin and Richard are the two men i encountered behind the counter during the month I had my storage unit and they were both great people to deal with. They were funny, friendly, helpful, caring...everything you want in a customer service experience. I would definitely chose this storage facility again.

Great service. Had to transfer a unit ownership from one state to another and Jonathan and Richard really helped. Would highly recommend!!!😎

Had great experience today at Public Storage. I was being helped by Richard, he was very kind and polite. He was thorough with all the paperwork, and details. He definitely made everything a walk in the park. Great job Richard.

Very well maintained, friendly staff, always helpful, and most of all secure! I'm comfortable with my possessions stored here. I highly recommend this location.

I had a great experience on this PS. It is in a good location, easy to get in, good parking lot. We even entered our moving truck, and had room to download our things without bothering other people. Colin was great with customer service!. He helped us a lot with everything we needed with excellent sense of humor. He was prompt to help every time. I have to say I totally recommend this place. The only thing I didn't like was the early closing hours on weekends (5pm). But other than that this is one of the best places to storage your stuff!

Colin was amazing!!! So knowledgeable, friendly and fast! Will definitely recommend public storage Topanga canyon .

Colin was fantastic with helping me find the right storage unit to meet my needs. He was very knowledgable as well as friendly. His customer service skills are awesome and I have to say that if any of my friends need to find the right storage facility I would send them to this Public Storage.

My experience was fantastic with Rich at this location. He was very polite and helpful. He answered all of my questions. He was very thorough about explaining all the rules, policy, and etc... We bought a mattress protector because he advised us that even in a temperature controlled environment, dust can still accumulate in the building and can stick and dirty the mattress. He also wrote down the times I can access my storage unit, just in case I forget. (And I am very forgetful btw) He took his time with us and didn't rush us like the other ladies that worked here before. So if you professional, go to this location.

Richard and Brandon were very patient and helpful with explaining the rent policies

Richard and Brandon were very polite and courteous! Best storage place in town! Will definitely return when I need another storage unit.

Richard was a very friendly, helpful person. I enjoyed talking with him and would do business with this facility just because of him, even if it weren't for the clean spaces and carts and other amenities.

Richard is always available when we have questions or need help he is always driving around the location which makes it feel much more secure that someone is not just sitting in the office he keeps the area clean we have seen him numerous times taking everything up we have much more to say everybody that a little bit so maybe we will have rate him again

Christina really knows how to provide the best customer service I know moving can be very hard and stressful for people but if you come to this public storage and Christina helps you out it will be the easiest and smooth ride ever and she goes over and beyond customer service right when you walk in the door you feel very loved and welcome with that friendly smile she has and she takes the time to go over the lease with you very throughly even though I had a lot of questions she doesn't hesitate or stop to help you out I give her ten thumbs up for having patience for me and taking the time to help me out with every need I had I just wanted to thank Christina once again and I really recommend everyone going to this location

The staff was very friendly and accommodating!

Richard helped my husband and I get our new storage unit and we are both very impressed and satisfied with his customer service. Trina was also very helpful and together they both helped us get a great unit that's perfect for us. Richard was very thorough through the paperwork process and insuring I understood everything, and he also made sure I had additional boxes that I knew I would need during our move. I have rented storage units through other companies before and by far this is the cleanest and least time consuming process I have experienced so far. Thank you Richard and public storage!

Trina and Sonya were amazing on assisting me on locations of there ac units and controls. It was a pleasure working here and would love to come back..

Great service here! I recommend it too many others! Great rates and reasonable prices. Trina was very helpful and assisted me in every possible way. 5/5 stars

Super friendly and accommodating at this location! Stayed late for me to sign my contract.

Trina was very helpful in finding me a bigger unit today and I transferred everything over. Service is excellent. Steve helped us with all our needs. Sonia referred us to Topanga.

Trina was very nice during my stay at this public storage. The push carts made it so much easier to move my stuff. I will think of Public Storage in the future next time I need a storage again. Thanks again. This place is is also very clean.

I came in to buy boxes an Trina Was a great help she made life easy for me today this company needs more people like Trina....

Ryan and Jessica are the best. Great customer service.

service was great Steve was very helpful.

Rich was extreamly helpful. Made the move out pain less.

I was helping a customer at this location move and Trina was very nice letting us use the push carts which made everything easier. I would recommend this facility.

Trina was very efficient. Very friendly.

Sonia and trina came and ask about service and everything is good thank u.

Trina put my stress to rest as she professionally handled my moving of storage units. Great attitude goes a long way! Thanks for having Trina on the team !!!!

Thanks to jassi was abke to get my storage handle good looking out your the best

She was knowledgable in her job

Trina was very friendly and gave outstanding service, very clean, best storage units I have been to by far! ☺️

Jassi was very kind... great smile.....

Jonathan is an amazing worker! He helped me in a flash. I'm walking out of the location with a unit with no problem at all. Thank you!

This is an update on my previous review! I felt it necessary to tell people that after being here only 6 months management decided to up my storage unit monthly fees! I did speak to Jonathan the property manager and his answer was not good enough for me! He said and I quote, " I can send someone over to look at your current unit to see if you can downgrade into a smaller unit!" Now, wouldn't I know myself If I could use a smaller unit? Even when you rent an apt or house, you don't get an increase until at least a year goes by... I will look for another property to move to! Their is no reasoning with him obviously!! The staff is nice but that's about it!

Very clean facility, and great storage Rates. The staff has always been very helpful and accommodating, and Valerie has been there to help me and answer any and all of my questions every time I have been to the facility. Keep up the good work!

Trina is a fantastic worker! She helped us with every question we had. Great service here! 5/5 stars

Trina is amazing I only stayed a public storage because she works here otherwise I would have left a long time ago trina is wonderful and should be here and get a raise because she's the greatest person you've ever had here,!

I've used Public Storage before, and chose them again because of their great service. Cynthia was a great help getting me started with them at this location. She was very nice and funny, and very knowledgable of the business. I got more than just a storage unit, I got a good experience and good tips on how to store and secure everything. Thanks again Cynthia!

Great experience at Public Storage in Chatsworth! Cynthia had me and my buddy in stitches she was so funny! She helped us with everything that we needed and was very resourceful as well as assisting us lifting things - awesome!

Trina and Monica are the most caring person and very respect person

Trina and Monica are amazing. They were so helpful. They made the process so quick and easy. I feel my belongings are in a safe place with good people. Thanks PUBLIC STORAGE!!!! :-)

Trina and Monica are awesome! We got a great unit for a great price! Thanks girls.

Trina is excellent. I come over here from Calabasas because I am very satisfied with her customer service. I looked into many storage companies and was not happy. I first got a storage here in January of this year. I very highly recommend this location on Topanga Cyn because of Trina.

I was helping my sister move and the push carts were very convenient. They helped out a lot. Trina was very nice and helpful at helping us get the right storage for her at a good price.

Awesome service by Trina. Clean facility and very helpful. Great customer service, very knowledgable about storage.

Trina and Dallas are great customer svc reps!

Tracy.. Was good she helped me. A lot.

Trina and team were awesome. Very friendly and helpful and showed concern in making sure all our stuff fit in the right size unit. Tracy was very kind in keeping us up to date as we committed to an earlier time and it took us longer than expected. Great experience- great service. Highly recommended!

Quick and helpful

Great very helpful and informative rented aspace thanks trina

Everyone was very helpful and friendly.

Trina has always been so nice and professional. I'm sorry to be leaving but I had a good experience at this Chatsworth location. I never had any problems with her. I would definitely use Public Storage in the future.

Trina was great at everything.

Awesome Service by Trina

Very very nice!

Very helpful service and good rates!

Trina is amazing! She's so very helpful! Great place to rent, my stuff is very safe and secure!

Audrey was terrific. Excellent customer service.

Clean facility, easy gate access, friendly staff! Christina did a fantastic job setting up my account, unit, and was super detailed. 5* Service 5* Facility