Public Storage Self-Storage Units at 2815 Caribou Ct, Carlsbad, CA

We've been using this place for 3 years and we stay for the great staff! They're always kind and understanding of military life. It's always clean!!

Best value and I like the operation in general.

Public Storage on Caribou Ct. in Carlsbad,California is a top notch facility. Clean spaces and exceptionally well staffed .

Andra and Stacey are the absolute best ! So grateful for them!

The moment we stepped into the office we were greeted by Stacey who was so friendly and helpful we were sold right away to use this facility. She made the ordeal of moving everything into storage so much easier for us with her knowledge and patience with our many questions. She gave us her phone number if we had questions and she always got back to us in a timely manner. I highly recommend this facility to anyone looking for an immaculately clean, conveniently located, professionally managed storage facility. Thank you Stacey and Public Storage for making our move so much easier!

Stacey and crew are very helpful and courteous employees. I've had very good experiences when interacting with Stacey and I'm happy I chose the storage facility at Cariboo.

stacy has been so friendly and helpful! 1000/10

I recently rented a storage unit from Public Storage at 2815 Caribou Ct. in Carlsbad. I only needed a short term rental, and Public Storage beat everyone else’s price for a climate controlled storage space. The online app made accessing the unit super easy, and the facility was extremely clean and easy to navigate. Parking was always available right at the facility entrance, as were large flatbed carts for move-in / move-out. Stacey, who manages the facility, was extremely nice and accommodating. She helped me get situated at check-in, and was very efficient when I checked out. Overall, I’d recommend this facility!

Stacey was amazing. Helped us sort all the logistics out and got us moved into a space ASAP.

Stacey was "on the spot , helpful. ' makes ya feel like home

Awesome service. Can’t remember her name, Sharie or Shellie I think, anyway was fantastic,

Andra was very helpful and easy to talk too . Made the process simple

Stacy was an exceptional employee and an outstanding representative of Public Storage. She went above and beyond our expectations in educating both my wife and myself for the size unit that we needed. We highly recommend Public Storage due to the climate control and the easy access with our cell phones for both coming and leaving the facility on Caribou court. Michael S.

Stacy at the Caribou Ct location in Carlsbad is just amazing, very courteous, super professional and attentive. Get your unit here if tou can, she is the best!

Stacey was amazing in helping me find a new storage unit. Anytime or anything you need, ask for Stacey.

Best storage unit ive ever had!!! Stacey made the process so easy and helpful- such good vibes we always have a great chat everytime i come in- the units are so well priced, easy access; I was in a pinch needing this spot and it has been the most stress free part of my whole moving process

Stacey is wonderful! She was very knowledgeable, friendly, and went the extra mile assisting us getting my daughter’s storage needs set up for her. My experience with the staff and the facility itself is excellent! Highly recommended! Thank you Stacey!

Great customer service & easy to access. Stacy was extremely helpful, friendly and made the process quick and efficient.

I am packing a large home for a move out of state. I went to PS in Carlsbad for advice. The facility was very clean and orderly. I spoke with an attendant there named Stacey. Stacey was friendly, approachable, and most of all very helpful with her knowledge regarding what materials to purchase that would ease this move. Her insight and experience was quite valuable to a customer like me. Bismarck C.

I'm so pleased with this storage it's clean and staff is friendly especially Stacey fixing a billing issue which is so kind.

Great place. Lane is the best. Good rates. Diverse selection.

Stacey helped me greatly!!! We had a few concerns which addressed and worked everything out perfectly. We are very happy with her service

I would highly recommend this place for your storage needs. It's clean, convenient hours and the staff is very helpful. I've worked with Stacy for multiple requests, and she's been great at following up and helping me out.

I just have to share my amazing experience with Stacey, I was locked out of my unit because I lost my keys, Stacey went above and beyond and helped me get into my unit, she not only saved me money, but she also saved me time. She’s kind, understanding and is what I would call an exemplary employee. Thank you Stacey!! You saved the day, and me a few dollars and in this economy every dollar accounts!!!

Stacey at Public Storage was extremely helpful I helping us get into a nice, clean climate controlled unit. She was very pleasant and knowledgeable. Thank you Stacey

I used this storage facility for about a year and a half and had a wonderful experience storing my belongings here. Everything I had in my unit remained safe, secure, and in excellent condition throughout my rental period. Stacey is a wonderful manager and was always very friendly and helpful whenever I spoke with her on the phone or in person. I highly recommend this location.

I have been using the storage facility for the last few years. Yesterday I last minute decided I needed to move out. Stacey was SO helpful! She called me and let me know she would do everything she could to ensure I wouldn’t have to pay for the month of July. The customer service here is beyond amazing! I would recommend to everyone!

Stacy was a dream, so eager to assist and willing to help with my payment transfer for auto pay, was quick to the point and I was in and out of the facility in minutes!

Thank you, Thomas, for excellent customer service.

Stacey is AMAZING! Great customer service at this location. Stacey made sure I got the holiday pricing I made a reservation for and made sure that my move in day went as smoothly as possible. Making sure I had the support I needed from her to accomplish my task and feel comfortable about storing my items at this facility. Would highly recommend Stacy and her team to anyone looking to use a storage unit.

Excellent service by very nice and friendly sweetheart stacey, pleasure to meet you Beautiful Lady

I have rented space from Public Storage in many different locations and states. I would have to say I have always had a decent experience. The reason for my review is because of the exceptional service I have received from an employee at the Caribou Ct location (Stacey) for not one, but two different rentals I have made with Public Storage. It is important to mention that the two separate rentals took place on different days, the first one made in person & onsite for household items with a new employee and the second one made/reserved online for car storage. Now this is where Stacey comes in to save the day and “Fix” not only the first rental that was done incorrectly but a week later she was my “Angel” that helped me with an online reservation for car storage that the system misdirected my reservation to regular storage. Had it not been for Stacey’s knowledge, patience, follow up and going above & beyond to understand my needs, the extreme stress I was under and the urgency/quick resolution to both rentals, this would have been detrimental to me. Especially the car storage since it had to happen tomorrow! In a world where nobody wants to work, be polite, professional or have any compassion in a service I am paying for, Stacey gave me hope and peace that “Great People” still exist!!!

Casey was the best customer service Rep I have ever had at any of the storage places I’ve rented. She was very polite cheerful and had an answer for all my questions. Highly recommend this place!

This Public Storage facility in Carlsbad is in a quiet, clean, and safe area -- and the inside of the facility reflects the same qualities. The manager, Stacey, is super helpful and kind, and I am so grateful to her help and tenacity in figuring out an issue I was having on the PS site. Moving is always tiring, and having a clean and secure facility with friendly support is so welcoming!

I'm so happy right now with the help that I have received from the property manager, Stacey. She has worked for a week straight to fix a glitch that happened at move in. She stayed communicative and was clear/honest throughout the entire process. My move into this facility was because of an emergency and Im grateful my wife and I got to work with Stacey. Highly recommend working with her!

This is my first time renting a storage unit and the entire process has been so amazing! So straightforward and the units/facility are so clean. Their app is really easy to use and the facility is super secure. I panicked when I saw that it was past midnight on 6/1 and my autopay didn't go through, so I paid my balance manually. Turns out Autopay takes it out on the 2nd (there's no late fee until the 11th), so I paid it twice. I called and Stacey helped me out so much, she explained everything to me and got my payment refunded. So nice and wonderful customer service. Thank you Stacey! :)

Stacey was fantastic, very very helpfull and friendly! She's an asset to this location and to the company. The facility is clean and quiet! I highly reccomend this facility!

Stacey at Public Storage at Caribou Court was phenomenal. She was resourceful, respectful, and so helpful during a really stressful time. We really appreciated her sense of humor and support. She has our great respect.

First I wanted to say how awesome the staff at Public Storage located in Carlsbad on Caribou Court. Most importantly Stacy was a superstar! She made my move out and downsizing experience much more enjoyable. If moving can be enjoyable. She was courteous, kind and really helped me out. We found a perfect smaller unit right next to my old unit. Had to move a piano so this was a lifesaver. Thank you again for all you help Stacy you really made my day!

Stacey was super friendly & helpful!! She walked me through everything and assisted me all the way through. Above & beyond service from her!!!

Stacey the manager is great. So helpful and so professional. She goes above and beyond to solve any problem or issue you might have. Would highly recommend this location to anyone needing storage!

Stacy was very nice and helpful , I love this storage !

Michelle was really helpful and worked with my needs. Had good suggestions. Would reccomend!!! 😃😃😃

Andra was amazing, went out of her way to help me out. Clean facility, great staff. Thank you public storage

Andra was super helpful and efficient. From online reservations to move in was less than two hours. ANDRA, YOU ROCK!

Clean facility, will be recommending to friends and family. Michelle was very sweet about my situation and extremely helpful and patient about reservations THANK YOU

Beware of their pricing. They have reasonable pricing online but if you go into the office, they won't tell you about the difference. The prices are outrageous. And then if you sign up for auto pay and leave a couple of days after the 1st of the month, with autopay, they won't let you prorate and won't refund you anything. If you don't sign up for autopay, they will actually prorate if you stay up to 10 days I believe. And they make you buy their cylinder lock even if you have a perfectly fine ciclular one. They cut our circular locks off!!! And guess what, if you got to another Public Storage facility and want to use the cylinder lock that you just used and bought from another Public Storage - they have different sizes there. That is shady. The facility is nice, but be careful not to be ripped off.

Called to get some quotes & came down to visit property early this week. Andra was a sweet heart. Very helpful & knowledgeable. The property is very clean I was very impressed. I will definitely be renting here in a month or so. Highly recommended.

Andra was the BEST!! They came through when I was in need with access and super helpful. Can’t recomendenough!

This place is great! I reserved my storage unit online and the process was very easy and straightforward. The storage facility itself is very clean, with two entrances and seemed like its very secure. You can put your access code in through the keypads or via Bluetooth with the app, which is pretty convenient. I went to the front desk after moving some things in and Michelle was very polite and helpful and walked me through a question I had about my lock. Very happy with my decision to store here!

Andra was great! Sweet girl excellent help, explained everything well. 10/10 recommend

Andra Great service, help me out a lot.

Andra was awesome, so helpful and accommodating. Units were very clean, very pleased.

Andra, at the Caribou Ct. Carlsbad CA location, was very friendly and very helpful with accommodating our needs to switch to a bigger storage unit. We are very satisfied with the Customer Service and highly recommend this location!! A++++++

Michelle was extremely helpful and knowledgeable! If you have questions or need in-person help, I highly recommend you ask for her.

Andra was such a help! We were looking at a lot of other storage units but she helped us and this one was the perfect fit for our needs!

We have rented several units at this location and the storage manager Andra has always been very helpful and accommodating. Very nice storage facility. It is a newer building and the layout of units is very convenient. If you want to see the space before renting it is better to make an appointment.

Andra is awesome! She was super friendly and helped with every step of the process. I definitely recommend this place :)

Very bad staff, rude and impolite.

Do you enjoy being hung up on or transferred away to not be dealt with? Nicole can help you with that, no problem. I loved being disregarded and treated like trash. Thank you so much, I will not be coming back. It's good we got this out of the way early on in the relationship. Don't rent here if you respect yourself.

Beware of this scam company. They advertised a $1 first month special. After all the hidden fees the cost was above $50. I moved out before the first mount was up and they then charged me another $28 and won’t return my calls. I had to file a complaint with my credit card company and will report them to the Better Business Bureau. Total scam.

I came over to Public Storage this afternoon to get some pricing on a possible second unit and Andra was right at the front desk to help me with all of my questions and she was very polite and knowledgeable as well as being very helpful. Thank you andra!

Andra was awesome. Very professional & kind. This property is really clean. I`d recommend 10/10.

some of the best customer service. great location and the security is top notch. Andra was the best!

Andra is an exceptional and valuable asset to this particular branch/location. She is a burst of sunshine and warmth every time I needed help! Thank you Andra for all your assistance, you are a gem!

Andra is very professional and helpful. This facility is always clean.

Andra is very professional. She was a great help! Great customer service, clean facility

I am a renter at this location for more than a year. Andra is so friendly and helpful. I needed to reset my gate code and had a few questions. So helpful. Thank you.

Andra tremendous help to me for all I am going through. Very nice and helpful

Andra is awesome. Very professional. Process is super fast. Clean facility

Andra was awesome and a great representative for the company 10stars

Great service. Andra was very friendly and kind.

Andra was incredible!!!! Very clean location!

Andra was very professional. Property is always clean. Great customer service!

I had been needing a small storage unit for a while. I found public storage online after seeing the first month was for 1 dollar. Initial cost was higher than expected. I forgot about insurance and my lock. However, the app for easy access and multiple secured areas made me feel good about storing my belongings there. The sign up process was easy and straightforward. I did get a little lost when I first went to use the unit. Once I did find my storage unit, it was actually easy to find, and I got a good location. The building itself is out of the way, which I don't mind. To me, that makes the building more secure. In summary, it was a good deal. The building is secure, and it is in a quiet location.

Andra was super nice and answered all my questions. Made me laugh and feel better under the stress of moving all my stuff. Highly Recommend this location!

Andra is amazing, she made my move in seamless and when I need help she is always so helpful and professional!

Andra was extremely helpful, kind and professional. Thank you for Andra✌️

Andra was fantastic !! Helped me get settled in my unit !! Clean facility!!

Andra knows what she’s doing! Helps you get in and super fast and efficient. Great facility and staff!!!

Andra was WONDERFUL, she is extremely helpful and knowledgeable! She also does a GREAT job keeping the facility/property maintained and clean! I am a happy camper, thank you Andra!!!!💐

Had great service. Highly recommend it here. Staff was fast and friendly. Location was also very clean

They never,ever answer the phone or return voice-mail. Manager needs to be accessible for issues!!!! That's bad business! Is anyone ever there!?

This place often doesn't have any carts available on the first floor. Everyone on the second floor takes them up and doesn't bring them back... and the elevators won't work unless you have a space access code for the second floor. So BEWARE -- this place charges extra for first floor storage spaces but then often doesn't provide any carts on the first floor which is a MAJOR hassle when you are trying to move a lot of things.

Rental process was quick & easy. I was helped by the manager Andra. She was sweet & kind, very welcoming, great customer service. Place was clean & cameras on every isle! So glad she was able to help me with a reservation!!

Very easy, very clean. Helpful staff!

Andra , was a outstanding worker , her personality reminds me so much of my grand daughters . This was the best experience i have ever had coming to any public storage locations . I can tell she takes pride in her work and treats everyone with the upmost respect . Definitely giving this location 5 stars . If possible ask for Andra and she will hands down take care of you any way possible .

Thank you Andra for your great customer service. Place was clean. And she was very patient and helpful with all the questions I had.

California has gotten so expensive, inflation at its all time high. I packed up & moved to Mississippi were the cost of living is affordable. I put some of my things into storage Andra professional & got me a unit at an affordable price(which is rare in CA).

Andra is amazing and very helpful. High recommended!!!!!!!!!!!!!!!!!

Tammy is awesome! She was very kind and helpful. Had a great experience with her help. Definitely recommend coming here , the customer service was great thanks to Tammy.

Extremely nice staff as well kept, virtually new! I believe I was the first renter of my unit, it was that clean! It's a Smart Storage which codes aren't needed, just your Smart Phone!

Excellent service, great staff perfect unit just what I needed at fair price

Clean, wonderful storage facility! Well maintained and pleasant to use too. And the owner/operator is the sweetest lady ever!

I’ve been looking for an affordable secure storage for a month now and this public storage was perfect. I went in to sign my forms and the front desk lady was so helpful and efficient. Place is very clean and secure. Definitely recommend.

There's literally nobody here

Had a good experience renting a storage unit at this location. Staff was communicative and common areas were clean. Newer building. Lots of storage units on site. I would recommend this location to someone looking for self-storage.

I didn't like anything about them very tricky and rude

Super clean and the manager Donna is THE BEST!! She’s always smiling and helpful. She gets things done….and fast! This place also has better gate technologies than all of the other storage places in the area so it is really convenient. Literally an upgrade to my last stage place and it was cheaper. Score!

I just rented a 10x15 unit and Donna and Marlene were amazing helping me get through the process to make sure my elderly mom was successfully in securing the exact unit she wanted! The facility is extremely clean and well maintained. Highly recommend!

Donna was very helpful!

Just got a unit here today, and I can’t say enough about the staff and facility! Donna was super friendly and helpful, and took plenty of time to answer all my questions. The facility is spotless, and easy to get in and out! I have a feeling my stuff will be there for a while! Ha!

We really like this storage facility. It is clean and nice and the staff is awesome! Donna is so helpful and kind. I feel like she went above and beyond to help us. It's so nice to with someone who is genuinely interested in helping her customers. We are so grateful!

Came by to check out the place as I am already a Public Storage customer but planning on moving my items to a more convenient location. Donna provided great customer service and assured me that this location is well serviced and a safe place to keep my items.

janelle is a amazing worker she was very upbeat and helpful and answered all my questions and was a very happy woman thank you janelle!!!

I visited this public storage facility on Saturday September 10th. I was met by a Friendly staff. The girls showed me around the facility, it was very clean and organized. They were able to answer all my questions regarding spaces available, sizes and costs. It was a pleasure dealing with very Professional and knowledgeable Gal's. I will be storing my Household items at this location. Keep up the nice work. Jim Jarvis

Nice and clean location with fair pricing. It was easy to reserve a unit online and to cancel in person when I needed to. It would have been nice to have more flat beds, but overall a great experience.

Clean, easy to access and a very helpful staff. Thank you Scott and Marlene!

Marlene was so helpful! Walked in and she showed us all the different unit options and was super sweet! So happy we picked this location!

Marlene made the experience great. Happy to chance chosen Public Storage in Carlsbad. Thank you 5Stars

Marlene was extremely helpful. We needed a larger unit than the one I booked and she handled everything. It is so nice to have great customer service!

Super clean, nice, with strong AC! Scott was incredibly helpful when we were checking in. Super good experience.

Just rented a 10x10 and moved our stuff in Monday. Very impressed with the service and communication here. Very clean site. Loved everything about our experience and the price was right.

Scott was super helpful and informative with everything. He showed us the unit and answered all of our questions.

Scott was great in answering all of my questions, very knowledgeable and easy to work with. Very much would do business with again!

Scott is very nice and helpful, thank you! :)

Getting set up was super smooth and easy! Loved the friendly service.

I can't say enough nice things about SCOTT - he is so professional, efficient and effective at his job. But most importantly he treats people with respect and courtesy. TWO THUMBS WAY UP!

The service here was amazing and professional. Scott answered all the questions that I had and was very polite. Prices were pretty decent for what I was looking for. The facility looked clean and well organized as well

Scott was phenomenal, punctual and knowledgeable. Got me the right size storage unit and made my entire experience stress free. The property is very clean and in a really nice location.

Great check in today. Scott was awesome friendly and helpful.

Scott helped me out immensely with getting me into a storage on short notice. Walked me around the property which was spotless. Very happy with my experience.

Huge facility,clean and security cameras everywhere.

Very clean facility and helpful staff.

Great customer service at sign up, clean facilities and good rate, but suddenly my bill increased $60/month and nothing they can do about it unless I downsize or move my things. No late payments or anything, just in section 2 of the agreement that they can change rates at any time. Would recommend if you only need storage for a month or two

Richard went above and beyond in helping my dad and I figure out how to ship my bike once retrieved from storage . Excellent facility and excellent customer service!

Thanks Richard for the kind treatment of an impromptu customer and if anyone wondering if I would return to this Public Storage facility, I would gladly say yes, to the property where you were serving up your positive, uplifting attitude. Thanks for making my hour travel, a pleasant one!!!! Daniel

Scott was super helpful and helped me figure out just what I needed. Very friendly and communicative!

Richard was awesome and very helpful! One of the best public storages in Carlsbad bad..super clean!

Enjoy my visit here very helpful Scott was very helpful

Goodnpeople, great place, need to die a better job monitor carts