Public Storage Self-Storage Units at 2815 Caribou Ct, Carlsbad, CA

Great place. Lane is the best. Good rates. Diverse selection.

Stacey helped me greatly!!! We had a few concerns which addressed and worked everything out perfectly. We are very happy with her service

I would highly recommend this place for your storage needs. It's clean, convenient hours and the staff is very helpful. I've worked with Stacy for multiple requests, and she's been great at following up and helping me out.

I just have to share my amazing experience with Stacey, I was locked out of my unit because I lost my keys, Stacey went above and beyond and helped me get into my unit, she not only saved me money, but she also saved me time. She’s kind, understanding and is what I would call an exemplary employee. Thank you Stacey!! You saved the day, and me a few dollars and in this economy every dollar accounts!!!

Stacey at Public Storage was extremely helpful I helping us get into a nice, clean climate controlled unit. She was very pleasant and knowledgeable. Thank you Stacey

I used this storage facility for about a year and a half and had a wonderful experience storing my belongings here. Everything I had in my unit remained safe, secure, and in excellent condition throughout my rental period. Stacey is a wonderful manager and was always very friendly and helpful whenever I spoke with her on the phone or in person. I highly recommend this location.

I have been using the storage facility for the last few years. Yesterday I last minute decided I needed to move out. Stacey was SO helpful! She called me and let me know she would do everything she could to ensure I wouldn’t have to pay for the month of July. The customer service here is beyond amazing! I would recommend to everyone!

Stacy was a dream, so eager to assist and willing to help with my payment transfer for auto pay, was quick to the point and I was in and out of the facility in minutes!

Thank you, Thomas, for excellent customer service.

Stacey is AMAZING! Great customer service at this location. Stacey made sure I got the holiday pricing I made a reservation for and made sure that my move in day went as smoothly as possible. Making sure I had the support I needed from her to accomplish my task and feel comfortable about storing my items at this facility. Would highly recommend Stacy and her team to anyone looking to use a storage unit.

Excellent service by very nice and friendly sweetheart stacey, pleasure to meet you Beautiful Lady

I have rented space from Public Storage in many different locations and states. I would have to say I have always had a decent experience. The reason for my review is because of the exceptional service I have received from an employee at the Caribou Ct location (Stacey) for not one, but two different rentals I have made with Public Storage. It is important to mention that the two separate rentals took place on different days, the first one made in person & onsite for household items with a new employee and the second one made/reserved online for car storage. Now this is where Stacey comes in to save the day and “Fix” not only the first rental that was done incorrectly but a week later she was my “Angel” that helped me with an online reservation for car storage that the system misdirected my reservation to regular storage. Had it not been for Stacey’s knowledge, patience, follow up and going above & beyond to understand my needs, the extreme stress I was under and the urgency/quick resolution to both rentals, this would have been detrimental to me. Especially the car storage since it had to happen tomorrow! In a world where nobody wants to work, be polite, professional or have any compassion in a service I am paying for, Stacey gave me hope and peace that “Great People” still exist!!!

Casey was the best customer service Rep I have ever had at any of the storage places I’ve rented. She was very polite cheerful and had an answer for all my questions. Highly recommend this place!

This Public Storage facility in Carlsbad is in a quiet, clean, and safe area -- and the inside of the facility reflects the same qualities. The manager, Stacey, is super helpful and kind, and I am so grateful to her help and tenacity in figuring out an issue I was having on the PS site. Moving is always tiring, and having a clean and secure facility with friendly support is so welcoming!

I'm so happy right now with the help that I have received from the property manager, Stacey. She has worked for a week straight to fix a glitch that happened at move in. She stayed communicative and was clear/honest throughout the entire process. My move into this facility was because of an emergency and Im grateful my wife and I got to work with Stacey. Highly recommend working with her!

This is my first time renting a storage unit and the entire process has been so amazing! So straightforward and the units/facility are so clean. Their app is really easy to use and the facility is super secure. I panicked when I saw that it was past midnight on 6/1 and my autopay didn't go through, so I paid my balance manually. Turns out Autopay takes it out on the 2nd (there's no late fee until the 11th), so I paid it twice. I called and Stacey helped me out so much, she explained everything to me and got my payment refunded. So nice and wonderful customer service. Thank you Stacey! :)

Stacey was fantastic, very very helpfull and friendly! She's an asset to this location and to the company. The facility is clean and quiet! I highly reccomend this facility!

Stacey at Public Storage at Caribou Court was phenomenal. She was resourceful, respectful, and so helpful during a really stressful time. We really appreciated her sense of humor and support. She has our great respect.

First I wanted to say how awesome the staff at Public Storage located in Carlsbad on Caribou Court. Most importantly Stacy was a superstar! She made my move out and downsizing experience much more enjoyable. If moving can be enjoyable. She was courteous, kind and really helped me out. We found a perfect smaller unit right next to my old unit. Had to move a piano so this was a lifesaver. Thank you again for all you help Stacy you really made my day!

Stacey was super friendly & helpful!! She walked me through everything and assisted me all the way through. Above & beyond service from her!!!

Stacey the manager is great. So helpful and so professional. She goes above and beyond to solve any problem or issue you might have. Would highly recommend this location to anyone needing storage!

Stacy was very nice and helpful , I love this storage !

Michelle was really helpful and worked with my needs. Had good suggestions. Would reccomend!!! 😃😃😃

Andra was amazing, went out of her way to help me out. Clean facility, great staff. Thank you public storage

Andra was super helpful and efficient. From online reservations to move in was less than two hours. ANDRA, YOU ROCK!

Clean facility, will be recommending to friends and family. Michelle was very sweet about my situation and extremely helpful and patient about reservations THANK YOU

Beware of their pricing. They have reasonable pricing online but if you go into the office, they won't tell you about the difference. The prices are outrageous. And then if you sign up for auto pay and leave a couple of days after the 1st of the month, with autopay, they won't let you prorate and won't refund you anything. If you don't sign up for autopay, they will actually prorate if you stay up to 10 days I believe. And they make you buy their cylinder lock even if you have a perfectly fine ciclular one. They cut our circular locks off!!! And guess what, if you got to another Public Storage facility and want to use the cylinder lock that you just used and bought from another Public Storage - they have different sizes there. That is shady. The facility is nice, but be careful not to be ripped off.

Called to get some quotes & came down to visit property early this week. Andra was a sweet heart. Very helpful & knowledgeable. The property is very clean I was very impressed. I will definitely be renting here in a month or so. Highly recommended.

Andra was the BEST!! They came through when I was in need with access and super helpful. Can’t recomendenough!

This place is great! I reserved my storage unit online and the process was very easy and straightforward. The storage facility itself is very clean, with two entrances and seemed like its very secure. You can put your access code in through the keypads or via Bluetooth with the app, which is pretty convenient. I went to the front desk after moving some things in and Michelle was very polite and helpful and walked me through a question I had about my lock. Very happy with my decision to store here!

Andra was great! Sweet girl excellent help, explained everything well. 10/10 recommend

Andra Great service, help me out a lot.

Andra was awesome, so helpful and accommodating. Units were very clean, very pleased.

Andra, at the Caribou Ct. Carlsbad CA location, was very friendly and very helpful with accommodating our needs to switch to a bigger storage unit. We are very satisfied with the Customer Service and highly recommend this location!! A++++++

Michelle was extremely helpful and knowledgeable! If you have questions or need in-person help, I highly recommend you ask for her.

Andra was such a help! We were looking at a lot of other storage units but she helped us and this one was the perfect fit for our needs!

We have rented several units at this location and the storage manager Andra has always been very helpful and accommodating. Very nice storage facility. It is a newer building and the layout of units is very convenient. If you want to see the space before renting it is better to make an appointment.

Andra is awesome! She was super friendly and helped with every step of the process. I definitely recommend this place :)

Very bad staff, rude and impolite.

Do you enjoy being hung up on or transferred away to not be dealt with? Nicole can help you with that, no problem. I loved being disregarded and treated like trash. Thank you so much, I will not be coming back. It's good we got this out of the way early on in the relationship. Don't rent here if you respect yourself.

Beware of this scam company. They advertised a $1 first month special. After all the hidden fees the cost was above $50. I moved out before the first mount was up and they then charged me another $28 and won’t return my calls. I had to file a complaint with my credit card company and will report them to the Better Business Bureau. Total scam.

I came over to Public Storage this afternoon to get some pricing on a possible second unit and Andra was right at the front desk to help me with all of my questions and she was very polite and knowledgeable as well as being very helpful. Thank you andra!

Andra was awesome. Very professional & kind. This property is really clean. I`d recommend 10/10.

some of the best customer service. great location and the security is top notch. Andra was the best!

Andra is an exceptional and valuable asset to this particular branch/location. She is a burst of sunshine and warmth every time I needed help! Thank you Andra for all your assistance, you are a gem!