Public Storage Self-Storage Units at 6875 E Becker Lane, Scottsdale, AZ
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
4'x5'Online only price$ 23/moSmall 4'x5'
$ 23/mo $46Best Price Label
- Climate Controlled
5'x5'Online only price$ 24/moSmall 5'x5'
$ 24/mo $48Best Price Label
- Climate Controlled
5'x8'Online only price$ 31/moSmall 5'x8'
$ 31/mo $62Best Price Label
- Climate Controlled
4'x10'Online only price$ 32/moSmall 4'x10'
$ 32/mo $64Best Price Label
- Climate Controlled
5'x10'Online only price$ 34/moSmall 5'x10'
$ 34/mo $68Best Price Label
- Climate Controlled
8'x10'Online only price$ 74/moMedium 8'x10'
$ 74/mo $148Best Price Label
- Climate Controlled
9'x14'Online only price$ 103/moLarge 9'x14'
$ 103/mo $206Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
9'x14'Online only price$ 109/moLarge 9'x14'
$ 109/mo $218Best Price Label
- Climate Controlled
10'x15'Online only price$ 119/moLarge 10'x15'
$ 119/mo $238Best Price Label
- Climate Controlled
10'x12'Online only price$ 130/moMedium 10'x12'
$ 130/mo $173Best Price Label
- Climate Controlled
10'x10'Online only price$ 160/moMedium 10'x10'
$ 160/mo $213Best Price Label
- Climate Controlled
Nearby Self-Storage Locations
Self-Storage Near Scottsdale
Resources from the Help Center
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Storage Units on Shea Blvd. Near Paradise Valley
Directly off of Shea Blvd, just west of Scottsdale Road, this Public Storage is the perfect location for families and businesses looking for self storage in Scottsdale very near the town of Paradise Valley.
This storage facility is less than a mile north of Chaparral High School and right across the street from the Scottsdale/Paradise Valley Family YMCA. It offers over 500 climate controlled storage options in a variety of sizes, including very large 10x30 units to store a household during a remodel in the Gainey Ranch, Orange Tree Estates, Sunrise Shadows or blossoming Paradise Valley Village neighborhoods.
Easy to get to, off of both the 51 and 101 freeways, this Public Storage has an on-site manager to answer any self-storage questions. It also features keypad entry to access to the units.
Paradise Valley is a tiny enclave of luxury resorts, shopping and homes. The town's motto is "there is a reason we call this valley 'paradise.'" Indeed. Public Storage is proud to serve the area and is committed to accommodating a wide range of self storage needs.
- Inside units
- Friendly, courteous staff on site
- Moving, supplies such as boxes and blankets for sale
- Month-to-month lease
- Wide range of storage options, from 5x5 to 10x25
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 265)
How is this location so beautifully taken care of ? I always see Deja working extremely hard up and down the halls to make sure they are neat and tighty. She goes beyond her skills , always keep a smile and a beautiful attitude like no other . Great Job! 🤟🏼 Thank you Deja for your existence 🏼
I had a fantastic experience at Public Storage. Deja was incredibly friendly and helpful, making my process smooth. Overall, a positive and enjoyable experience.
i have got the most helpful and caring young lady that runs the property, that i could ever have.
Deja is the reason I continue to rent a space here! She is super knowlegable and has made my entire experiance renting here I look forward to coming to my unit becasue I know shes always a pleasure to talk to! She definatly goes above and beyond! Her customer service is exceptional and I hope managment knows what an amazing employee they have!!!!
Love the Jefferson st location Sabrina is exceptional and is awesome with the customers
I came in this past weekend to unload my Uhaul trailer into my storage unit, when I realized the door was jammed Deja quickly turned to action. She was a GODsend! Without hesitation she figured out the problem (my pesky vacuum cleaner that had fell and jammed the door.) She was like the HULK lifting the door, she even saved my vacuum! A+ from me for Deja. This location will also ALWAYS have my service.
Thanks Deja for all your help. You are very helpful, sweet and informative. Every time me and/or my husband come in, you always have a smile on your face! Keep it up!
Deja was very helpful when was asked questions about the storage unit! Thank you Deja :)
I’ve been renting here for a little while now and this is definitely my favorite storage to rent. The office is always kept clean and Jacob in the front is always great help!
This storage facility is one of the best I’ve been to yet and I’ve been to a lot of them as professional mover, it’s very clean and the reception is deja was very accommodating
Deja was Vu-ry helpful and kind! Answered questions, helped with the dumpster, even gave us ice cold water. The unit has been very useful, they have quality climate control too. I appreciated being able to access the unit anytime of day or night
I come in here often, the place is always spotless and Deja is always so friendly and helpful!
I needed a storage unit and Deja was in front office… She was amazing… will be Public storage in the future 👍
I came here because I wanted to rent a unit . Jacob helped me and was so friendly and helpful and answered all my questions. They were really knowledgeable and I was able to get all the information I needed . Thankyou !!
I was helped by Jacob at the front desk, and let me just start off by saying how incredibly helpful they were!! The office was clean and I can't write enough good things about Jacob. They helped me get everything situated and thoroughly explained everything for me to understand!!!! Thank you, this made my experience with public storage that much better!!
Great experience..Jessica went above and beyond and met our storage needs with the utmost professionalism. Shon
This place was excellent. The young lady, Daja, was very efficient and knowledgeable about the rental options.
Quick and easy rental. Very clean and secure property.
Fire place. Deandre the best!
Best storage place I’ve used in forever. Unit was clean and had plenty of carts to use to empty out the truck. Employee, Deandre, was friendly and showed us directly to our unit. He even changed the front door to remain open as we unloaded the truck. So happy to have been helped by an amazing employee and I plan to recommend this location to my friends and family.
Deandre provided a great guest experience because of him I am renting here on Becker lane!!!
Deandre is the man, he is so kind and helpful and when he is working, he is always there to help you out! Such a great guy, such a clean facility, such a great place to be if you need a place to keep your most valuable things! Safe, clean, amazing service!
Deandre made our stressful situation so much better! From his kind smile to his friendly professionalism, he made us feel safe and secure bringing our belongings here to be stored. Thank you so much!
DeAndre was awesome and very helpful during my early morning Sunday move in! Thank you!
Deandre at Becker and Shea was amazing. He was very friendly. He kept me informed through phone calls. He got me setup quick on a nice unit. He was very thorough with his position and handled everything professionally. Not only that he went above and beyond to get me a nice cold bottle of water in this heat while I was loading stuff out of my truck. Huge shout out to him!! He is the definition of an outstanding employee. Thank you man! You made my day.
Deandre is the best We rented a unit and he was there to help with a big smile Make the move so much easier
DeAndre was very polite and extremely helpful.
Deandre is awesome! Was here loading up my car on my own in the heat and he offered to help me out and get everything loaded in half the time it would’ve taken. Thank you very much! Will only be coming here because of his help!
DeAndre is the BEST!! I'm so grateful for all his help and attention to detail. I was ready to move out and he changed my mind. Instead of moving, i got a second unit that met my financial needs. I always feel safe when he's on the premises.
Dejan was extremely helpful today as I moved in, she helped me find a larger unit. She is kind. Knowledgeable and very helpful. This location is first class all the way.
We had the best experience today at Public storage. A gentleman named Deandre was incredibly helpful and beyond personable. He went above and beyond to help my friend not only correct her account, reminded her of the access code so she could get in and even helped us load her vehicle after we unloaded her storage unit. Thank you for the great customer service Deandre! Made our day! Highly recommend!
DeAndre customer service was very exceptional and I would give him more stars if there were
Deandre was so helpful as I moved my daughter's stuff in. Super polite too!!!!!
If you want someone that will watch your stuff and have your back when it counts most DeAndre is the man to see at public storage! Thanks again!
Deandre has been Amazing in helping me get my storage space!! You are lucky to have him work for me!!
We into Public Storage today to pay my bill...Plus The 30% Per Month Rent Increase! The Only Thing that Pleasant was the Greeting I received from Deandre! Great guy!
I am changing my review on this place from 1 star into 5 stars because Deandre was so awesome to work with. He is very knowledgeable and a pleasure to speak to. Public Storage needs more great people like him.
Deandre was beyond awesome. I had a storage box ready to ship across country that would not close right. Deandre went above and beyond to help me, got it closed and on its way. He’s knowledgeable, kind and professional. Thank you!
Deandre was very courteous and went out of his way to help me with my questions and concerns. Excellent customer service!
Hello, I am updating my review after being here over a year with this particular Public Storage located 6875 E Becker Lane, Scottsdale, Arizona 85254 Since, I have had a decent amount of time to review the pros and cons of this property I am able to offer an expanded view of what it is like to rent here. CONS: The safety/security of building is high risk of crime activity and the internal building/storage unit is dilapidated. I have documented several experiences were substance abusers visit/utilize this facility for their exchanges and usage. Inside the storage unit there access to your neighboring unit as the sheets of metal dividers are not properly secured. The neighboring unit can access your unit. The bathroom facility is if not always out of order then it is unsanitary for use to the Public Storage customer. Public Storage ( East Becker Lane location) has raised the rent approx. 3 X within less than a year since initially moving into the property. The on-site property management guests on several occasions have almost crashed into my vehicle me turning onto the Public Storage road from their consistent erratic driving. The constant construction lasting during operational hours prevents a customer from safely accessing the storage unit. *I will be back to further review the property.
Excellent customer service! DeAndre was Excellent!
Charlie the manager is fabulous! She helped me at another location and all I know is Public Storage is lucky to have her in their organization!
The only reason I am giving this place 5 stars is because Deandre is awesome. He really helped me out and made things easy.
DeAndre awesome sauce
Very clean,Charlie was very helpful and polite I would get another storage here.
charlie was super helpful and great customer service!
Erica was very nice, friendly, helpful and very respectful.
Very clean place and was very impressed with customer service , it's always nice to leave a place with a smile on your face and know that things feel safe
thank you for your help charlie!!
Charlie with exceptionally outstanding service thank you
Great place to store your stuff. Great friendly staff charlie is amazing!
Very helpful and informative will definitely recommend to my friends and family
A+ SERVICE & LOCATION Moved in about a week ago and was very happy with service! Dre was and has been very accommodating. He went above and beyond to make sure I was satisfied with my unit. The storage facility is exceptionally clean and set an a well taken care of the area of Scottsdale!
Found the perfect unit and was assisted by Dre!
Couldn’t be HAPPIER it took us months to bring all of my partners stuff in from out of town trip after trip, hours of driving- stressful to say the least- but I LOVE this place. It is SPOTLESS a total change of pace from the last place we had. That manager Charlie is an absolute treasure and has saved our behinds more than once! She has been SO kind to us we literally look forward to seeing her every time we stop by, and look I love my boyfriend- but he is not the brightest bulb in the world so knowing she’ll be around to answer all his questions as he organizes his space gives me much more peace of mind I will tell you that. If anyone I know is looking at storage I’m sending them here no question asked!
Incredibly helpful and friendly people! Also very knowledgeable! Great experience all around!
Charlie was a great help through out our moving process thank you for the assistance.
Great service, Fast response and great attitude!!!!
Charlie was absolutely amazing! She helped me every step of the way and very professional. I highly recommend this location and ask for Charlie she is fantastic. Her Customer Service skills are TOP NOTCH!! Thank you again!!
Charlie gave me the best customer service I have received in awhile! She was professional yet made me feel welcomed and comfortable with storing my things. I would 100% recommend this storage unit to anyone! It was also very clean!
Charlie is the best, and so is her dog!
Charlie was very helpful!
Charlie is cool🤩
Charlie very helpful and pleasant. Very accommodating.
Charlie is cool
Charlie provided exceptional customer service. Each time she has helped me it's been nothing but kindness and quality.
Charlie was very helpful and sweet.
Charlie was an amazing worker. Very outgoing and was very professional. Need more people like that in the work place. Will choose this this location just because such great service. Thank you!
I had a wonderful experience with your front office tenant With wonderful help in skills and then over to you thank you Robey villarreal
Charlie was awesome. Helped alot.
Excellent service. They protect my storage like their own. I forgot to lock my door after a very hot tiring day and few hours later, Lori from the storage reached me to remind me lock the door. She also send me an email immediately. Getting in is easy, signing in is easy, extremely secure and very clean. Recommend to everyone.
Charlie was very nice and super helpful!
Charlie was very helpful , nice, friendly and very respectful.
Clean nice place
Charlie was a great help & assisted me very well! Thank you!
Highly recommend this location, Charlie was awesome!
Charlie helped me she was so sweet and made it so easy ! I highly recommend this location
I came in today to rent a storage space. Charlie was the one who helped me. She was amazing, super knowledgeable, and knew all of the answers to my questions. Thanks so much Charlie.
Super helpful ! Easy and quick access! Thank you Laurie and Charlie!
Laurie was extremely helpful and shared her knowledge! Her customer service was impeccable! You rock Laurie!
Rating updated from 1 star to 4 stars. Had an issue with getting reimbursed an unnecessary fee. It took couple months to get it finally fixed. Otherwise it would be a 5 star.
On moving day from California to Arizona, I was running late and I knew I was not going to make it in time to check-in to my reserved storage space so I called the location and spoke with Judy and explained to her my situation. She wanted to help out so she contacted the district manager, Kristen, and asked if they can allow a late check-in that day. The request was approved so I was so thankful. Even though I was late, Judy was very kind and patient with me during the check-in process. Kristen, thank you for the approval and a special thanks to Judy for going above and beyond to ensure my experience with Public Storage was a positive one!
Our office had lost the key to 1 of our units. Our office manager first worked with Jessica on the procedure with how to replace the lock. I later went to the location and worked with Judy to insure that the paperwork and a replacement lock were in place. Judy was very pleasant and informed me of when the old lock would be removed and that the paperwork we had filled out was complete. Jess and Judy are a really good team and keep each other informed of what is taking place in case the other is not present!
I've been storing at this facility for years. love the location and the staff have been great. Rene the property manager here saved me from vacating by transferring me into a smaller unit it was easy and she was very helpful saving me money as well. Thank you for your great assistance the move was seemless. Now 01/28/2020 I rented a second unit. Jessica the property manager and Justin the manager helped me so much. I am visually and auditory impaired and they gave great personal service.
Great service - clean space - Judy’s awesome!
Nice location, clean storage, Jess was knowledgeable and immediately able to help with my situation.
This place was not great from a movers stand point. Had to punch a code for the elevator everytime. All indoor storage so loading and unloading can be a pain with locked elevators. Smelled like gasoline and the walls were covered in mildew that got on the customers boxes and other pictures. The staff would not unlock the elevator so that takes alot of time and money for the person paying for the move.
Jess did a great job of showing me different options to suit my storage needs. Great customer service! Thank you
seamless process with judy and jess. thanks
Judy at the desk is fantastic! Friendly, professional, and very helpful!
Judy helped me with everything I needed. She was extremely professional courteous and helped with things I hadnt even thought of. She is the best
Judy is outstanding. Love her spirit and how engaging she is. Not only does she apparently love her work, she made me love being at Public Storage. Unexpected pleasure! Perfect person to manage the business. Very appreciative!!
Judy and Jess have been extremely helpful during this past year. Always available to answer questions as well. Storage is well kept, safe and easily accessible.
This Public Storage is one of my favorite, as a mover, to work with. Judy is a pleasure to deal with and the facility itself is easily accessible and we'll lit, making my job easier.
Great customer service! Judy was great, very helpful.
Absolutely impressed with the staff and costumer service at this location. Definitely highly recommend!!
Jess and Judy are amazing managers they were very helpful with my move in
The only storage place i use. Public storage always has great customer service and i always get my questions answered. Jessica is amazing.
Great people and great company . Jessica is a great person to deal with, very polite and respectful. Thank you public storage.
I went in to help a friend pay for rent, due to they had work, and Jess was super helpful! She made the process go smoothly and professional.
Judy was very pleasant to work with
Jess was so nice and polite and her service was top of the line. This visit was grade A time well spent.
Today I came in today and received excellent customer service from Jess. She was very polite and very professional with helping us get a storage unit . Explained all prices very well and in detail . 10/10 recommend . Very clean organized work space . Affordable prices.
This review was quickly going to be 1 star but luckily it wasn't. Made a reservation online to reserve and lock in the price of a unit to start using the same day. When I arrived I met Judy to finalize the agreement i was i formed that my unit was no longer available, but that they had other units at a higher rate. Obviously that wasn't going to work since I thought it had all been locked in with the reservation. Judy tried to see what she could do but ultimately I left with no storage unit and deciding to look into other locations. I was fortunate that Judy was still working on getting me a unit at the price I reserved. She called me 20 min later saying she will be able to accommodate me and at the price I reserved, thank you Judy. Now at the time she was not able to work the system to charge me the proper 1st day charge but assured me District Manager Kristen would make sure I will be charged properly, so we'll see if I get a credit back.
Jess is a freaking rock star! What an awesome experience
Judy was so helpful. Very clean and organized!
Worked with Jessica and she was very accommodating and informative in helping me to find a solution for my storage needs. She was awesome and the place seemed great and reasonably priced.
Judy was wonderful! Great service and clean property too!
Very nice property very clean.Judy made the rental flawlessly easy! Thank you Public Storage
Very fast . I was able to have my storage space and insurance in no time . Very clean facility !
I could not be happier with the customer service (Dave) and the storage unit I moved into today. I was already an existing customer and was moving into an additional unit (which by itself tells you how much I like this storage facility) and there were some challenges merging the two situations. Dave was thorough and patient and did everything needed to insure it was done correctly, gave me a great deal on a larger storage shed than I had originally reserved (since they ran out of the smaller size), resolved all the issues that came up, and showed me the new unit before moving in. The facility is clean, a safe location, and cool (air conditioning), even on a day it is 110 degrees outside! Kudos also to Jess who originally called and emailed me to insure the reservation was secured. All in all, a REALLY GREAT EXPERIENCE. I highly recommend Public Storage and have rented from them for over 10 years total.
David was so helpful with the elevator, when I needed help with it due to unloading a large load, THANK YOU David!
Turns out I arrived a few minutes before closing. Even though he stayed after, Dave happily took the time to show me the storage unit so I could visualize the size. I returned the next day and finalized everything with Cheyenne who was very nice and helpful. The unit was clean and does the job. The air conditioning is a good thing in the summer. The elevator is a little strange so be sure and get a good explanation on the proper operation. All worked out great.
Cheyanne made our move easy!! When we moved to Scottsdale we found we had items our children considered priceless but we no longer wanted to store in our garage. Cheyanne showed us the options and made the process easy. Facility is safe and clean.
I'm so thankful for Dave! I just recently moved from Charlotte NC and Dave got me all set up perfectly! A few weeks later my movers around with my furniture and it was quite the catastrophe but Dave was here and kept me calm and allowed me to sit and wait with him!
Great awesome service. Renee was so very helpful and made my move in so easy. Had lots of questions all answered professionally. She also helped by waiting to be available asi went to the storage space. Assuring I didn’t get lost on the 3rd floo NEW REVIEW FOR DAVE FOX An awesome employee At public storage. He’s helped me twice with access issues. First problem he solved was when the number 4 didn’t work on the keypad. He got me access soon and figured it all out permanently after I unloaded my stuff. He went more than the 100 miles of service. Second awesome help was when I kept using the wrong code on the key pad. Just a personal forgot issue on my part. Later he was able to switch my account to a different one and to change to the new email. This man is a customer service directed employee . I’d recommend him for s good employee bonus. I’d also recommend people use Public Storage for their needs. 😊👍
Dave is great! He’s very caring and thorough. I value dependable friendly people. I’m very happy with this location.
Dave was amazing and so helpful! Thank you so much!
Dave was great - very thorough, but got us up and running right away.
This is a very clean and climate controlled property. The staff is always helpful and pleasant. Most recently I forgot an item in the hallway, only to discover I had left it behind later that day. Dave, an attendant working that day, was nice enough to retrieve the item for me and keep it in the office until I was able to go back and pick it up. He even called me to let me know when he was stepping out so I wouldn't miss him. The only negative thing I would say (which I'm sure is a corporate issue) is that the code to get access is WAY TOO long!! And I wish there was a light in my storage unit, because it's pretty dark in there. Otherwise I would recommend this storage facility.
We have had a storage space at this facility for 11 years and have never had a problem. It was always easily accessible and the front desk people were always kind and friendly. We didn’t plan to have a storage space for so long but they made it very easy for us. We would absolutely recommend this Public Storage.
Extremely convenient location and easy to get in and out of my unit. Cheyanne was awesome in helping me get my unit together!
While the property may seem decent enough and staffed with fairly competent staff, upon closer inspection, we found the property extremely dusty to the point of dust settling on all of our items stored in the units and the floors and walls are so dirty that that you come out covered in dirt and grime even if you just stop by to pickup an item. We also discovered that a unit was added to our account with charges occurring monthly. Two months of charges have gone by and both in person and phone calls have not yielded a resolution. Supervisors/Area managers have failed to return phone calls and direct calls to headquarters are punted into the ether. Expect to be treated with very little respect and a lot of frustration for something that should be so simple.
Rene and Cheyenne are extremely helpful and cooperative. They both deserve accolades for their hard work ethic, professionalism and attitude. Whenever I need either one of them, they are both responsive to my requests. Keep up the great work!
Visited this location yesterday to make some changes to my corporate account, as I was having problems doing this online. Had an incredibly positive experience, thanks to the manager Rene and all of her assistance!
Nice people and very helpful.
Ms. Rene made our move in a very pleasant experience. She is so very nice and fun to talk to!
Cheyanne provided superb professional service and was a fine representative of your company
Rene was a great help. She answered all questions i needed. A very nice woman. Well rounded funny lady
Rene was a genuine high end manager. Very easy going. Lovely to talk to. Has wonderful hospitality. Shes Very funny. One of wonders for public storage and I am glad she got hired. Shes a keeper KJ was an excellent help. Awesome customer quality experience. Very easy process for first time use. Clean facility. Recommend to use. 10 x 10 unit is spacious. All in all great place for storage.
Rene was very friendly, helpful and accommodating. She was knowledgable about how they could best fulfill my storage needs and I appreciated her sense of urgency!
Rene was awesone! Made everything simple and fast!
Property is extremely well maintained. Jamie was a friendly face who helped me in trying to find a good unit for my things, made the whole process quick and easy. Thank you Public Storage!
Brian took good care of us!
KJ made becoming a customer very easy.
KJ, the manager was very competent, friendly and helpful.
Safe, quiet. KJ answered all our questions, suggested things we'd need or want to know, and gave a tour of "our" unit .He set everything up for us .
KJ was professional, friendly and an amazing help . I would not go anywhere else
I have been in & out of this storage for years. They are always kind and helpful. Today KJ took care of my need to downsize my space which starts saving me money NOW! Always happy here on Becker Ln. Public Storage.
KJ was sooo helpful and this process was really easy! Highly recommend :)
I was thinking about using a storage facility for the first time since I am going to have some work done on my house so I called the property to get some info on how the process works. When I called the gentleman on the phone was very friendly, helpful, and knowledgeable. I think his name is KJ. Honestly this was the best customer service I've had over the phone in a while and wanted to give him some recognition for it. I don't know much about storage space so I definitely will be stopping by to see the units soon.
Great service, Alex was a great help
Brian was extremely helpful and quite funny. This was the second time I’ve rented from here and would do so again
Long term customer
Nneka made the rental very simple and explained all the details in depth
It was a great service the young beautiful lady alex help me out she was amazing I would rent there again.. she always had a great smile
Alex is a great employee she helps people beyond her needs. Makes sure we get what we want
I have been renting here for almost a year now. My experience has been great. It was worth the extra price to store somewhere with ice cold A/C and very clean storage units. Hardly ever busy there so I dont worry about bumping into anybody when moving my stuff. Also the nice big elevator makes it easy to get my stuff up to the second floor.
Tiffany was awwwwwwmazing!!! After waiting more than 45 mins at a different Public Storage office to open, I called up this location to see if I could lease a unit there instead and Tiffany welcomed me with open arms. I was hot, sweaty and extremely tired.Tiffany's outstanding personality and office AC calmed me down. I'm so glad I decided to switch to this location, I feel confident and at ease knowing that my things will be safe as well as myself when picking up or dropping off things to my storage unit, after business hours. Thanks so much Tiffany and Public Storage, I'm glad to be doing business with you.
Bryan was awesome!
Great experience. Brian is awesome and here for you. Clean place and easy access
The professionalism, friendliness, and assistance is always top notch! Brian is such an asset to Public Storage! Love doing business with him
The manager was very helpful, professional and friendly and the whole process was quick and easy! Everything was straightforward and no hidden fees unlike other companies we have stored with.
I was looking around for a climate controlled facility in Scottsdale area. I plan on moving from WI, I did not have an appointment and just stopped in. I spoke to Brian Rauch. He was very friendly and the facility was clean and cool. I appreciated his assistance, he was also funny.
I store all of my hardware and some of my equipment here for my business and I must say it is the cleanest storage that I have ever come across! I had ask the guys name who most recently started there, but I always see cleaning the place, and his name is Brian. Should be Mr. Clean!!!
Great customer service. Went in to just check out storage cost, did not feel pressured. Portia was amazing and answered all my questions without hesitation. This facility is quite and very clean.
Excellent experience, Porsche was very friendly and knowledgeable. Very helpful
The Public Storage roof at this location leaked in or before November 2017 and most everything in my storage unit was water damaged. State Farm has been trying to reach Alex Felix (General Manager) and Sharon Dallman (Senior District Manager) to get an explanation. I’ve left several messages. State Farm has left several messages. Your staff (Porsche/Mackenzie) say they’ve left several messages. This location does not have an on-site maintenance person to help, the property manager has no authority to make decisions and upper management (Alex and Sharron) has been very difficult to work with. Non-responsive. If you have to file a claim don’t expect a quick response since I’m still waiting for mine. Review update. Still waiting for an explanation. It’s been well over two months since I brought this to their attention. No work ethic, integrity or follow through. No on-site maintenance person. It seems a leaky roof is not a big deal. Just let the water pour in. Very disappointing. If you're storing things at this location (especially top floor on the Shea Road side) I would check to make sure your personal property is dry. Would not recommend this Public Storage, Alex Felix or Sharon Dallman to anyone. Horrible management! As a long time Public Storage customer, Public Storage deserves better from their management. Review update. Alex finally responded (still have never received a response from Sharron), a maintenance person looked at the leak and Alex emailed State Farm an explanation that says "We do not know what truly caused the leak" and "The roof has been looked at and fixed". How can you fix something if you're not sure what was broken?! This is not an acceptable explanation. If you have to file a claim (which at this location is very likely based on my experience), insurance will want to know what happened and what's been done to fix it. Getting this information from Alex Felix or Sharron Dallman is a NIGHTMARE! They don't respond to calls/texts/emails. They're unwilling to take accountability and/or put anything in writing. There is no onsite maintenance person to handle these issues. There is no indication that the maintenance person is a qualified roofer. This should be very simple...call a roofer, have them find the leak, fix the damage and have the roofer generate a report for what, in their professional opinion, caused the leak. Lastly, this leak has been there since at least November. It's now February. If leaks are not properly fixed in a timely manner, water damage presents environmental hazards such as mold and fungus. Such hazards can cause breathing and other health issues to anyone entering mold infested areas or storing personal property in or around mold infested areas. In addition to having your personal property damaged, this may be a serious environmental and public health hazard as well. Its unacceptable!!
Had a great experience checking in took 10 minutes to get my Storage space Mckenze was professional and very helpful.
Had awesome prices ! Mckenze, the employee who helped me, has a great attitude and very good customer sevice skills. She answered all my questions and helped with everything I needed with no problem. Definitely gonna stick with this storage facility , and recommend to my friends.
This facility has only 2 carts available for tenants to use for loading and unloading. If more than 2 customers are loading, you cannot move bulky or heavy items to or from your storage unit . This requires you to wait until a cart becomes available which can be very inconvenient. Today I waited over 45 minutes for an available cart and was unable to unload my items. The manager on duty was aware we were waiting a long time but did nothing to secure an empty cart for us to use.
The customer service at this location is outstanding. Me and my mother recently rented a unit at this location. Portia was very friendly and helpful. The property looked very clean well kept and I'm totally happy with my experience. Thanks public storage!!! You guys rock!!
Everything was great!!
this place was totally awesome!! Leah was very helpful and very nice and very beautiful!
I stopped in looking into getting a storage unit for our future move. The facility was super clean and customer service was phenomenal. Portia was very helpful and answered all of my questions. Seemed like she really new about the facility. As this was not the only location I viewed it will be the first place I go to once we start our move!!!
Great service and answered all questions and was a great help
Portia was great when I came in to get what I needed. She was happy to answer anything and do anything for us to help. Thank you portia and I will deffenitly be back.
Property was very clean and safe I recommend storing here.
Kate is awesome!! She works all over and knows her stuff!! Find Kate and rent from her!
The staff is great and awsome
Staff was very nice and helpful.
I have been here for 2 years never had any issues. The Employees here are great!!
Thanks to Glenda she was super helpful and super patient with us!
Glenda was super helpful! Great experience.
Ryan was very helpful! Highly recommend.
Very professionial and clean. Glenda is so organized and makes it easy to rent a space. I felt very secure and safe using this storage facility!
Rented a storage space today from Glenda and could not be more satisfied. (unless there were more large door units available) Not her fault. She guided me threw the whole process and made sure I understood everything. A great, easy access location without crazy traffic. Thank You Glenda (Mary Mayfield, not Daniel)
Devin was awesome he's always helpful and always friendly. The process was easy to sign up and easy to move out.
We have been customers at the Scottsdale/PV storage facility for many years and have always found the employees (especially Glenda!) to be courteous, helpful and professional. Keep up the good work. Thank you.
Love this place! Johnny was professional, super cool to work with and got all the paperwork done fast! Thanks, Public Storage team!
Pricier storage. But it's a/c so it'll keep things temperature controlled
Made an appointment to come in at 9:30 am, I even took time off work and by 10 am still no one. Had the storage for well over a week, told 2 different people about the screws being out of 2 of the 3 hinges so the door flops when you open it. My mom is 77 so it's sure not the way to treat your elderly tenants. They were sure quick to take their money though. I wish I didn't rent here but the money is gone. Still no one has contacted me to fix the door of the unit we paid for and can't keep anything of importance in. Bad bad management!!
Had a great experience with Glenda. She followed up with our meeting and getting all the paper work was easy and painless. So happy I found this place!
Glenda was really helpful in giving us the choices we have when moving from 1 storage unit to another. The place is also convenient and secure.
Glenda was very helpful and efficient. Was in and out in 15 min. Thanks Glenda
These are guys are, Alejandro and Glenda. I was taken care and i am very satisfied.
Love Glenda! She is fast, calm and resourceful.
Glenda was very helpful and the storage property is easily accessible.
Mayte was absolutely wonderful today!
Glenda is the Go-To lady at Public Storage! Every time I have needed assistance, she has been there to help. I recently had to transition units and the process was easy and painless. The facility is always clean, well-lit and I feel my property is secure due to their security processes in place. Thank you Public Storage, but most of all, Glenda!
Glenda was very helpful. This is a very reliable storage facility.
Glenda was great! Fast and efficient! Super nice! Nice place at reasonable prices.
Close and climate controlled
Katie did a great job giving me information about the storage facility and answered all of my questions
The service here was great.
This storage facility is always neat and clean. Glenda greets with a smile and wave and is available to answer any questions. I recommend this location.
Clean and well- maintained facility. Glenda provides great customer service and made the whole transaction smooth and easy.
Everthing was bueno
very impressed with Erin's knowledge, friendliness and helpfulness.
This is my third post about Glenda because after all these years, she finds new ways to make our visit positive. She treats us as if we're "real people," rather than just a storage unit number. She continues to be especially helpful and very friendly. She greets us with a smile and the entire facility is always immaculate. She goes out of her way to make all of our visits easy, which hasn't been our experience in other facilities.
Glenda was very helpful in setting up the account, and giving me a tour. The facility is clean and in good shape. My only complaint is the price is higher than I am used to. I do not know if this is because the prices in this part of the country are all higher or if its specific to Public Storage.
I've leaved here for about a year now and I'm upset I didn't discover this location earlier. I've been through several storage facilities and this is exactly what I need (climate controlled, secure and friendly staff. The leasing process is quick and painless with Glenda.
Glenda (staff person) is courteous and a born problem-solver; I appreciate that she went out of her way to be helpful, even though it was right before closing time. The wheeled dollies are useful, too. Facility is comfortably cool (at least on the ground floor), even at end of June.
We have just recently rented storage and during that process we encountered many people administering these facilities. Glenda was by far the most informative, friendly and accommodating facility manager that we interacted with. The facility is spotless and her pride about her facility is readily apparent. We look forward to a log relationship there.
Vary safe and clean unit. Enjoyed working with Glenda, friendly, helpful and professional!
I have been very pleased with the facility and Glenda the manager is superb. She was very helpful. The facilities were very clean and cool. Here in Arizona that was important as I had some items that would have melted.
I rented a storage unit here and worked with Glenda. She was so helpful and professional. I would highly recommend this facility.
The Public Storage facility, on E Becker is great. The convenience is wonderful and the staff, including Glenda, are friendly and very helpful.
Glenda was very helpful. She gave us a tour so we could view the various sizes and pick the correct one. She was very efficient with the paperwork. The facility is clean, carts were available to move items in and it seems very secure with passcodes and keys both required.
I have used storage units in past moves but have never experienced a manager as professional, approachable, dependable, and considerate as Glenda. The property is clean, well lit, and easily accessible. I would highly recommend this storage space.
Clean, well-lit, and safe facility with comparable prices. What makes this particular location above average is the people who work there. Glenda and Katie are not just knowledgeable and efficient, they are warm, friendly people that manage to make every experience there a positive one. I've been at this location for over three years, and I have only good things to say about it!
Katie was awesome at finding me a storage
Had a very positive experience when I stopped at this site to inquire about a storage space. I worked with GLENDA who was very informative, friendly & HELPFUL!!! Thank you Glenda. I appreciate your excellent service. CM
Katie was super helpful and sweet!!
Glenda the lady who helped me was very pheasant and helpful.I would recommend this storage facility to anyone.Glenda has lots of patience and made my storage experience a breeze! Thank YOU Glenda!!
I was apprehensive about storing my things until I met Glenda. Then I knew my things were safe. She represents Public Storage in the manner I would like my company represented. GIVE HER A RAISE!!!!
The staff is great, the facility is clean and neat. However, my rates went up after a month or two, I was told it was corporate "keeping in line with the competition." Today, I received an email that there will now be a 2.4% surcharge on credit card autopays. To avoid this, they want you to connect your debit card, or pay by cash or check. Good thing I checked my junk mail! No problems with facilities or staff, but the corporate money-grubbing has me weighing my options.
If it were up to me I would give them ZERO stars, but you can't. I've never used a storage facility and now I will never use one again. I would never recommend this particular facility or any of the facilities that are run by their area director. Before we moved into our home we needed to store our stuff for a month while we were out of state. We were never told that we needed to provide proof of insurance and to bring a lock (we assumed the lock was part of the price since we weren't told otherwise). If I had been told these things I would have provided them, because I have them, BOTH. But no, I had to pay for both, which ended up costing me (we were on a tight moving budget) more than we had anticipated. When I question GLENDA about the insurance thing she said there was no way around it and insisted that I HAD to get their insurance...mind you I have my own and would prefer not to spend more money on something I already pay for. --Later when I spoke with the area manager/director, Greg Karr, he told me that I could sign a form stating that I didn't want their insurance. Well THAT would have been nice to know when I was speaking with Glenda, who assured me there was not another option... But yet I was still being charged for it and it couldn't come off until I signed the waiver, which I get. Except I was out of town and wasn't coming back for a whole month, we weren't by another Public Storage to sign this waiver, and he couldn't email it to me. So, Glenda screwed us over. Greg told me a story about how a pipe had burst and someones belongings were damaged and since then poor, innocent Glenda worries over her customers and their belongings, Bull! Tell me that, don't outright LIE to me Glenda!--and then deny ever lying to me. He also said that some customers like to get their insurance because then their personal insurance doesn't take a hit. I was willing to take that hit, don't MAKE my decision for me by not giving me my options! As we packed up our truck to leave this Public Storage facility there was a gentleman who was also loading up a truck with his belongings. He was irate with Glenda AND Greg as well. His unit door was broken and they were unwilling to help him resolve the issue. He offered to stay there as long as he could get another unit to put his stuff in while they fixed the door. They turned him down for that. They turned around this mans good money, because they didn't want to deal with what exactly? How sad of a company you are when your customer service is crap. It seems like the only customer service these people know how to handle and deal with is one that doesn't involve a problem or issue of some sort. Overall super disappointed. My sister currently has her stuff there and we are pulling it out in the next month. This place is horrible!
Great place. Excellent service and value.
Location is very clean and easy to get around. Glenda was a lot of help and did all my paperwork quickly and easily.
I needed a fairly small storage unit. Glenda was there and found me just what I wanted and on the street level floor. I was very pleased and got my first month for $1!!! It couldn't have gone more smoothly. I was in and out in less than half an hour. Glenda was efficient, pleasant and very helpful.
This is a great facility that is always clean with friendly and helpful staff.
Great facility and very clean storage units. Very pleased.
I have stopped in this Public Storage address a few different times, regarding my move back to Chicago, Need lots of boxes. Glenda the manager is so kind and professional. I know I could get free boxes at safeway, but Glenda explained to me how the public storage boxes would be the better way to go. She is a very patient person. She did not put pressure on me to buy, but that is why I want to purchase packaging for moving from her. She is so easy to deal with, and keeps a spotless office, and treats all her costumers well, as I have been there when others were there. I recommend buying at this store because of the personal friendly respectful service that Glenda gives,
I was in a unique position to need a short term rental and used Public Storage on Becker. The manager there Glenda was awesome. She got me checked in quickly and took really good care of us. Even knowing that we were not going to be long term customers she went above and beyond and was very professional. Would recommend Glenda and this location to anyone. As far as the unit: It was clean, it was climate controlled, and access was great.
Quick and easy place to rent space. Glenda was informative and quick to getting us the space. Would highly recommend Public Storage.
Glenda made my experience at public storage a positive and pleasant one. Glenda made everything easy to understand and was very efficient. I would definitely recommend public storage
Glenda was efficient, thorough and knowledgable. She immediately showed me the appropriate storage room size that I needed and took me through the paperwork quite quickly. She also did an excellent job informing me that Public Storage has several products available for sale that would make moving and/or storing items more convenient. Lastly, it's obvious that she takes her job seriously and she maintains a professional demeanor at all times.
Great friendly staff. One of the managers Glenda is such a friendly, nice, person to talk to. Facility is always super clean. I plan being a customer, until I can purchase a home with a garage. Highest recommendation. __Chad
Glenda did an amazing job, she was very helpful when I went to check out the facility she was most helpful with the size unit I needed I wasn't sure on the space and she put my Mind at ease. She was very professional and explained everything in detail about the storage.... Glenda always greeted everyone with a smile and very cordial that's the service that brings back customers....
We stored our stuff at public storage for about a year. Glenda, the property manager, was always very friendly and helpful! She was always sweet to me and my two little boys:) If I needed a storage unit in the future, I'd definitely go here!
Glenda was very professional and the facility was exactly what I was looking for.
Pricing was very reasonable, location was clean and the staff was great. Faye was very friendly and professional every time I went in. Thanks for everything!
Very professional and polite service. Got a unit fast and easy. I would recommend this location to anyone looking for a storage unit.
I've had storage units with other companies, but this is the best one! The place is very neat and clean. Glenda is one of the best managers I've ever seen...She was very helpful when I came to check out the units, explained everything in detail, and made sure that I understood everything, asked if I had questions, and also mentioned that they had boxes, tape, locks and whatever I needed to pack my items. I left the property knowing that my items would be safe.
After looking at multiple companies and locations settled on this one due to friendliness and assistance of manager Glenda.