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Public Storage Self-Storage Units at 11236 N 19th Ave, Phoenix, AZ
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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4'x4'Online only price$ 53/mo
Small 4'x4'- Inside unit
- 1st Floor
$ 53/mo $ 53Best Price Label
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5'x5'Online only price$ 68/moSmall 5'x5'- Outside unit
- Drive-up access
$ 68/mo $ 68Best Price Label2 unit left! -
5'x10'Online only price$ 99/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 99/mo $116Best Price Label
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10'x10'Online only price$ 105/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 105/mo $143Best Price Label
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10'x15'Online only price$ 121/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 121/mo $167Best Price Label
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10'x23'Online only price$ 135/mo
Parking 10'x23'- Uncovered parking
$ 135/mo $180Best Price Label
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10'x20'Online only price$ 234/mo
Large 10'x20'- Outside unit
- Drive-up access
$ 234/mo $238Best Price Label
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10'x24'Online only price$ 242/mo
Large 10'x24'- Outside unit
- Drive-up access
$ 242/mo $286Best Price Label
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10'x30'Online only price$ 316/mo
Large 10'x30'- Outside unit
- Drive-up access
$ 316/mo $373Best Price Label
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Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
North Phoenix Storage Units Near I-17 at Peoria Ave.
This North Phoenix Public Storage, conveniently located on the west side of 19th Avenue between Cactus Road and Peoria Avenue, is an easily accessible location just blocks off of the 17 freeway.
With many sizes of cheap storage units for rent, there aren't many storage needs this facility can't meet for businesses or residents in the Deer Valley, Moon Valley and surrounding areas.
Outgrowing the space at the North Mountain Village apartments just up the road? A 10x10 storage unit can help. Day hikes up the trails at Shaw Butte or North Mountain Park part of a regular routine? Try out an easy 5x5 unit to store hiking gear year-round. An expanding Washington School District or Deer Valley Unified School District family undergoing a major home remodel project? The facility's 10x30 storage unit can fit everything – and more.
In addition, this Public Storage offers indoor hallway and outdoor drive-up accessible units, as well as rental parking spaces for vehicles, boats and RVs. A keypad code is required for entry into the area with units.
As the North Phoenix area continues to change, Public Storage vows to offer reliable, affordable self storage options to the community.
Amenities
- Friendly, professional staff on-site
- Boxes, tape and other moving supplies sold in office
- Easy access heading north or south on the Black Canyon Freeway
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 666)
High price not very nice staff
I wanted to take some time to say thank you to desiree not only for her amazing customer service but her support throughout the process. She was very helpful and clear. My boyfriend and i needed to get a unit for extra things we don’t need at the moment we are very grateful she was patient with us.
The manager desiree was super helpful to discuss the different type of storage units today . hope to be in contact with her in the next couple of months she defiantly made the place sound and look very safe compared to the area thanks so much desiree
How much are the unit per month
Awesome customer service!! Stella was super nice and very patient when we lost our keys even though she ended up having to stay a little past closing time to get the old lock off and set us up with a new one. She made a stressful situation feel like no problem at all! Definitely recommend this place! 👍
The place is clean, it feels safe, and I like that I can use the app on my cell phone to open the gate, and make payments and other things. El lugar está limpio, se siente seguro, y me gusta que puedo usar la app en mi celular para abrir el portón, y hacer los pagos y otras cosas más.
Stella was AWESOME, Great customer service!!!
Not bad service. But doesn't smell very good.
Great experience here with Stella she's friendly and knowledgeable
Damien was very helpful and polite I appreciate having this storage unit during my move this place has been very helpful thank u
Never had a problem in 5 years that I stored my stuff there. They tend to raise your lease amount however which I don't think they should
It's okay only thing I noticed is that the other storage customers are kinda disrespectful when they pass you in there vehicle's meaning dirty looks and kinda drive careless and to fast .
Stella and Rosie excellent customer service always great thank you
Thank you Stella. Awesome service. Thanks for the extra care and hustle. Totally appreciate great service and experience to help me with my needs. I will definitely recommend to my friends and family.
Stella was absolutely perfect. Not only did she solve my situation with ease. Her knoweledge base was outstanding with answering every question or concern to my comfort. She took care of me in a timely manner and left me smiling with satisfaction that I store my items with public storage.
The customer service was so excellent! Samantha did a wonderful job in helping me out with my issue. This is exactly why I keep my stuff in this location.
They r rude
Decent storage unit business. I’ve never had a problem.
Kody was great, always kind and focused on service, Stella and Rosie also were amazing, you won't get a large face in here, instead you will receive great attention from these guys.
Second time getting renting from this location and I’m very impressed with the service here. Kody was professional and went above and beyond to make sure i got what was needed. Thank you Stella you awesome as well. Customer service at its finest!
KODY AT PUBLIC STORAGE HE WAS ABOVE AND BEYOND ON HELPING US TO GET US CLOMFORTABLE, HE HAS THE BEST SKILLS ON CUSTOMER SERVICE , VERY PROFESIONAL ON EVERY ASPECT.. THANK YOU FOR HAVING KODY TO HELP US ... PUBLIC STORAGE GETTING REALLY PROFESIONAL EMPLOYEES. I LOVE THAT SERVICE.
Kody and Stella are very friendly, and helpful. The facility is always clean.
Kody and Stella are awesome people. I will definitely rent a storage from here again!
They roll out the red carpet for you at this Public Storage. Everyone there is professional and courteous. Cody went above and beyond to help me get the storage space I needed.
Thank you Stella and Kody
Stella and Kody were great took no time. I reserved online arrived at location and was ready to go helped me out with no complaints..highly suggest this location thanks guys you helped my whole process!
After having to switch units because the first one was to small I got a hold of customer service and they were not to much of a great help I was about to get in contact with Charles and he was amazing got everything I needed done with great speed and detail thank you Charles!
It's a storage place. The good thing is you need a security code to get in AND back out so you can't just sneak in. That's good.
This place is ridiculous.. do yourself a favor a find another storage facility
Stella was absolutely amazing!!!
Stella was so helpful and nice I'll recommend he thanks
I was really happy to have Stella help with all my needs with My storage and would be pleased to recommend to friends and family 🙂
No customer service
Stella and Kody very helpful today and i will recommend to family and friends
I recently reserved a unit with a move in date of May 8th. When paying everything online it stated I was charged for a lock and I read that the lock would be inside of the unit on move in day and that I would receive a text with the gate code when it was ready. Never received a text. And when I drove to the location to access my unit, the gate code was in the app but my unit was locked so I couldn't gain access and by that point the office was closed. Yesterday I tried contacting customer service who told me I had to contact the location manager directly. I have called countless times and left messages but haven't heard back or had anyone pick up once. On the website it says how it would be so much easier doing everything completely online and a VM I had from another manager of a public storage said I could skip the office and go right back to the unit hassle free yet 2 days after my move in date I still can't get in contact with anyone and this has been a TOTAL NIGHTMARE. Terrible experience right out of the gate. I'm glad I didn't have everything in a UHAUL with me at this point.
Stella was very helpful and knowledgeable.
Kody and Stella were very informative and helpful.
Kody and stella great customer service.
Lying thieves!! They upped my rent over $60 without notice and because i wasn't aware of the increase i didn't have the amount they were charging and they took my unit and sent it to auction!! That was everything i had left. That was my life and they stole it from me in the blink of an eye. They are horrible excuses for human beings. My kids pictures and holiday videos are gone! My time with my kids are all gone!! My tools i needed for my job are gone. You guys took everything from me!!
No one is in the office. Second time in a row. Missed my flight and no customer service once you sign up.
Great deals
Stella and Jeremy were very professional and courteous! Stella helped me into a storage unit that fit my needs without any issues at all. Public Storage is very easy to deal with and also easy to navigate. Thanks you guys!
Jeremy was absolutely amazing and super helpful. He got me out of a pinch when I needed it the most. Great service very friendly and very respectful!! Thank you again Jeremy!!!
Rosie was really nice and very helpful with estimates and figuring out what size unit I may need.
Thanks Rosie for the great service!
My 2nd move was a great sucsess.thanks ROSIE your the best
I was able to do everything online which was great! When my unit was ready I was sent an email with my unit number and gate code. They even left a lock inside the unit so there was no need to go into the office and purchase one. I did have a little issue with the gate code not working but Stella had it taken care of in less than a minute. Thanks, Stella and PS!
Jeremy was very helpful. I reserved an outside unit at another facility. Nobody was there to take my payment. I was routed to Jeremy's facility and he processed my payment. My rental experience started out a little rough until Jeremy fixed everything. Thank you sir.
The lady that answered the phone, I think her name was Rosie helped me out and get what I needed. Thanks
Rosie is very knowledgeable of the property. She showed me a couple units so I can get an idea of what I need. She has outstanding customer service.
Thank you Rosie you were great and helped me with what I needed.
$145 for a 5×10 outdoor storage was a bit much- but otherwise a safe & pleasant experience. Very understanding when I lost my keys to the unit
Got there and spoke with Rosie. She was very helpful and informative, made sure i got a good deal. Answered all my questions and helped me even after hours.she was very sweet and the location is convenient
Public storage has great prices for your first month and each month after that is not bad the staff is very friendly and helpful and they have contactless sign up. Their app even has it to where you can open up the gate without touching anything and they have drive up storages makes it way easier to get your stuff in storage.
any more info on the Price ???
Met the most helpful person at this storage today. Rosie walked me through the facility was very helpful pleasant. Thank you for all your help you made my decision on choosing a storage an easy one.
Very friendly crew
Jeff was amazing! It was his 2nd day there & he helped me tremendously! was super helpful & so nice! thanks again jeff!
Rosie was so nice to my daughter & I Rosie’s customer service skills was amazing. She got me in & out within a few minutes very kind and sweet woman. I’ll definitely recommend this public storage.
Ronald helped a was able to get me a$1 move in special
Rosie was amazing!
Rosie is that absolute best!!!
Rosie got me an unit same day. She was super fast super nice. Thank you so much for helping me.
Rosie was very helpful and patient while I asked her about different units. Her costumer service is amazing she made sure I was happy with the service she provided.
Manager was very nice and very helpful, she helped set up my gate opener on my phone and other things on the storage app.
Rosie was so great she helped me with my needs. Most definitely give her a 10/10. She addressed my dilemma and properly handled it. She is an exact representation of great customer service.
Great service, Rosie was super nice and handled my needs greatly. She is so sweet. She also gave me more information.
Rosie really helped me out. I was ready to move out, but Rosie worked her magic and now I'm happy. Thanks Rosie
The hours are pretty fair, employees are friendly and polite. Prompt and courteous. Prices are a bit higher than I think they should be though. But they give a grace period til the 7th.
Rosie was very helpful. Great location!
This place worked out great for some short term storage. Rosie took care of me. She was super helpful and very classy
Rosie Thanks to rosie my moving day was a piece of cake. The best customer service i have had in a long long time. 5 stars plus for rosie!!
Great customer service Miss Rosie best
Great place to keep your things polite staff and easy to work with thank you Steven for all your help
Rosie, has been my life saver! She is awesome 🤩
Rosie was great with customer service and knowledge off the lots and prices for best deals ....5 stars
Prices too high
Manager here at this location is awesome. Very nice with great communication.
Rosie and Christina are the best! They made renting easy and also after talking with my friend he decided that we did not need the unit so he had to vacate the unit. They made that process just as easy as renting the unit. Thank you Rosie and Christina!
I spoke with Susan who was nothing short of lovely and I look forward to speaking to her again every now and then if I see her whilst I'm at my unit. Extremely nice and she gave us a cart that really helped me with my unloading and loading. Glad I chose here and not U-Haul
Rosie was very helpful and made the rental so easy. Thanks Rosie
The people that work here are so great! My particular unit is in a hallway. Its SUPER hot! But im grateful i dont have to worry about bed bugs like air conditioned places.
Rosie's was so helpful and made the process really easy
Rosie was super nice and helpful!
This place is great the customer service is amazing. Rosie help me out, she answer all my questions with a smile on her face. Thank you Rosie
Rosie was a really big help and great customer service. Thank you Rosie
Great service from stella. Great deals, very helpful and friendly
Went in negative came out positive! THANKS ROSIE! You earned 5 stars from me!
Great customer service big clean units available.
She was awesome. Explained everything very good
👍👍
Nice staff
Stella is very helpful and keeps me informed.
It was good over there people leave you lone
They help me keep my stuff and all my belongings in a safe and controlled environment that workers are very pleasant and nice that I'm the future I will be looking for another storage place in this is the place.
Great customer service. Very friendly and made renting a place easy
The. office staff was very helpful as we were moving from one storage unit to a different size. The transaction was easy and smooth.
Stella was very helpful, Courteous and Professional. She answered all My questions and made My payment procees simple and Easy.
Awesome service! Very friendly and helpful
This place is awesome the staff was very friendly and helpful when I went to get my unit even tho I was running late and didn't get there till 5 min to 6 which is closing time
I've met both Stella and Rosie. Both are very nice people to work with. Rosie dealt with me 90% of the time. I really appreciate her helping me get my unit figured out. Rosie if you're reading this, Thank you!
She is very friendly and awesome , quick service I would highly recommend people here 🙂
The whole process was amazingly stream lined and very fast. The staff were very
Wonderful staff
Helped us out on getting our storage unit very nice people I recommend highly on this storage facility
It's small n convenient for me.
Clean safe environment
Very friendly! Love the space gave every information I asked for and she was able to answer all my questions. She made sure gate code was working!
Stella has the best customer service
They are okay. They increase your rent on the 6th month which is really lame.
Debbie was awesome made getting the the storage unit fast and painless.
All online don't have to deal with anyone. Storage is a storage if you pay your bills
Practically Any Hour Accessible.
Renting a unit is so easy! All done online!
Stella,was awesome... Very professional and curious! Great attitude.... Yes I will recommend them to others!!
For me at least quick and easy.
Best service in town!
The lady in the office was amazing. Any other time; person could have easily dismissed my concerns but this woman was so kind to look into my concerns and ultimately took the time to explain and resolve my issues. Thank you
Great for auctions. Pretty good customer svc
Extremely convenient and clean with plenty of parking to easily get in and out. Would highly recommend.
Great facility with accommodating staff
The ladies that work here are extremely helpful and courteous
Love the staff here, even when they change up. Always have a wonderful experience. Never much of a wait time to be helped either.
From the day we moved out stuff here the staff has been friendly and helpful. We would highly recommend this location for storage. Linda in the front office is the best, she has a great personality and went above and beyond during our move-out.
I was inquiring for a 10x30 and Eric asked me what I am storing. He determined that a 10x20 will fit all my belonging. I speak very little English and Eric was very patient in explaining my storage need.
Too expensive not correct size units
Friendly staff
I Had a very good experience with the staff they are very helpful to my needs I wish the price would go down .
JennR gave great and friendly service. Also glad to see they were open and willing to help!
Jenn R was fast and gave great customer services!
Excellent customer service
Jennr was awesome and helped answer all my questions
Jenn R helped us and she was very friendly.
Too hard to get in and out of
Over priced poor customer service
It is a Sunday morning and the ladies here were ready to give great customer services
JennR is fabulous. We are very happy with the service. We will be recommending to everyone we know.
Lynn is so helpful, she helped me to install the storage genie app. Great place to rent
JennR is very pleasant and helpful. Great customer service.
Lynn was amazing
They did a get job
Jenn gives great customer services. She always willing to help us out
Jenn was super helpful first time renting a storage unit and she made the process super easy.
Staff is friendly. Clean facilities. Average pricing
Came and got storage. Jennr was friendly and helpful. I have rented before and keep coming back for customer services
Very polite and patient.
Friendly service, good prices!
Cinthia and Jenn R were great helps!!
Jenn R gave me great services. Thanks for making life easy today
Excellent customer service assisted me right away was very happy nice and clean.
Cynthia and Lynn were great.
Great help from Cinthia !!
Laurie was super informative and made the process of getting storage set up really easy!
Good service and attitude
Jenn R gave me great and friendly services
JennR is awesome and am glad to see I'm still here
Helpful and sweet kind and compassionate and funny a great customer service
Ok let's get something straight... Their dollar special is a believable lie. Once you pay the dollar, you then have to pay for a special lock, because that's the only one they use. And guess who sell the locks? You guessed it P.S. And the locks cost 30 dollars. Now you also are going to have to get insurance and they sell that too. Plus you have to pay for a month in advance.....See where l'm going? So, No P.S. don't have dollars specials. l should know......Trust me. Been There; Done That. But aside from that it's a good place, clean and well lit. There isn't much parking so be prepared. Also it's right in front of a bus stop. Customer service was okay l wasn't to pleased with my interaction with the woman.
Quick easy process, didn’t have to wait because they are updated with technology and allow most paperwork online. But the best part, you still get the personal touch when you get there. She explained everything to me, and tailored the reservation for my stuff. Thank you so much!
Jennr gave me great customer services
Very professional, friendly and knowledgeable young lady named Cynthia help me today. Very nice place to do business.
Lynn is amazing. She goes out if her way with great customer service. She cares about the company she works for. Prices for rental spaces are good for their size. Will recommend friends and family to all.
Lynn gave me great service. She listen to what I needed and gave me options
Very easy to reserve a unit online, and a speedy process when I arrived to pay for my unit. Staff was very friendly and helpful to my needs. Would like to see prices be a bit less than what they are. So far, so good
Jenn gave me great customer service
Lynn gave us great customer service
JennR was amazing greatest prices around and most convenient
Jenny gave us fast and friendly service.. I appreciate her quickly going over pricing and size of storage unit . And something that didnt affect my review but made me smile was her Christmas socks they were awesome!
JennR was fantastic with her service. She listen and helped me with the right size. Thanks for the great customer service
Cinthia and JennR gave me great service today. Friendly ladies
JennR was friendly and helpful. She was amazing on her customer services
Jenn R was nice and friendly. Very helpful
Great
Just ok prices change
Lynn was helpful and got me in and out in 15 mins. Love it! All set and ready for my storage that I got for a dollar on my first month!
Lori was awesome
Amazing place thank you so much Jenner for you help and service
As soon as I get a better place to live my stuff is coming out. $90's for a 5x10. Not worth it.
Jenn was friendly and helpful to us. Thanks
Peter did a great job of getting us all taken care of quickly and easily!
This place is great! Clean and Jen and Sara are amazing and super friendly!!!
After dealing with Jenn r you will be saying jenn arnt you glad you came here
Place is great,they keep you informed of any problems that might occur on property and with rent
Service was great, informative and quick to get my storage unit setup. Miss Lynn helped greatly in getting everything done as well as setting up my online account. Thank you.
Sarah helped me add a unit to my account. Amazing customer service
Sarah gave me great customer service. This has to be one of the best customer services for storags around. I came back and was hoping JennR was working. She is a sweet lady!!!!!!!
Jennr helped alot and has great customer service
jennr and sarah had amazing customer service
Sarah was super friendly and helpful
Jennr and sarah answered my questions fully and were also professional.
JennR was amazing and super helpful would recommend public storage to anyone. The are professional, honest and kind .
Can I storage a car?
Jennr quick and easy , good customer service
JennR was amazing and gave options to make sure I had the right size and price
Sarah was professional and eager to answer all my questions about the facility.
JennR awesome customer services
Excellent Customer Service, clean and dry units. Ashley is the best. Thank you
I have never had issues here. Good service and clean units.
Good customer service. Jenn R was very helpful and caring
Jenar. Very friendly and professional
can't read the name on the card i was given but she was very nice and helpful i thinnk it's Jenne i take back my 5 star review, this place sucks
Jennr was quick, simple and to the point to get my dad and I set up with what we needed for storage. She was able to give us options to choose from and made her best effort to get a great deal. Very transparent in giving us all of the necessary information. One of the brightest customer service experiences I’ve had in a long time.
Terrible customer service
Jennr
Jenn R. Was great answered the fantastically with a friendly personality. Great labor day deal come in and see what she can get for you!!
Sarah was very helpful and she was very knowledgeable:) Definitely will recommend due to their awesome staff!
JennR was amazing on this hot and stressful day. Thanks for the great service
Sarah was excellent..gave wonderful customer service
Jennr was very helpful and clear with the whole process! :)
JennR gave great service. She broke down all the information for us. Thanks
Sarah was awesome and amazing!! Very helpful.
Sarah was great! Friendly and knowledgeable of products and services.
Sarah she is a wonderfull seller thank you so much for the service
Jenner was the best
Very friendly and helpful workers. Quick and easy set-up process, especially if you fill out your info/reservation ahead of time online. Access to my unit is simple, and the 6 AM to 9 PM gate hours are convenient. Fairly competitive prices.
Sarah was xtremely friendly and got me in and out.
Jennr has great customer service
How much are you guys paying for a 10*10 unit a month
Is anyone else looking at these web sites this early and who the hell are u
I have a shot out for Jennr. We came in right before close and she took care of us like we were her 1st On this hot day she still give great customer service.
Sarah was an amazing help! When I told her I was moving, she was quick to point out nice places in the area and make me feel welcome!
Jennr was amazing and very helpful!!
I have been very stressed about moving. Sold house faster then we expected. Jennr was very helpful and made my life easy. She also explained the benefits of getting the storage. Great customer service
Cool place to store
Sarah, thank you so much for your help, you are have a very good personality, very friendly, and you do a very good job helping customers. Thank you once again, let God continue to bless you.
Sarah was great!
Jennr was a fantastic help. Thank you
Was a easy smooth rental. Sarah listened to my questions and was very professional and clear . thanks sarah good job!!!
Sarah was great. Customer service was awesome!
Jenn R gave me great customer service. She helped out with questions. She is gem
Jenn R was so nice to me and my mom. Thanks for all the help
JennR was amazing and gave customers services. I can’t thank you enough
Jenn R took good care of us. Great job for customer services
Sarah andJenn were so helpful and helping me get what I needed it was a stressful day. thank you Sarah fast service . I would recommend this place to anybody thank you guys
Samantha,was very nice and helpful thanks for your help..
Laurie provided excellent customer service. The storage units are not the best for the price.
Peter was very helpful and made getting a storage unit very painless. Only took about 20 minutes.
JennR gave great and fast service. Thanks for making it easy
JennR was very helpful. Amazing customer service. Thanks JennR!
Till you stop sending me a bill to pay for storage for June 1, 2019 to June 30 2019 I am got to remove the other 4 STARS. I have the email on my cell phone I work tonight but will not work for Thursday. I am very upset that I got a bill for a storage unit I no longer have my things there.
Excellent service. Very helpul. Found exactly what we needed and more. Jenn R. helped us. Very kind lady.
Jennifer was knowledgeable n helpful
Leaving this review for Jenn R ! She was amazing. First time getting a storage here in Az. She made it simple and fast. And made it understandable.
Smooth exchange of information very helpful. Jennifer was very helpful and knowledgeable of her duties
Great customer service.. thanks JennR
Great service and fast !!
We came here today and was amazed how helpful and honest they’re! Jennifer helped us today and gave us awesome deals and amazing service! Thank you Public Service! Thank you again so much!😀😜
JennR gives great customer service. Thanks for your help
JennR was friendly and offered great customer service.
Jenn was nice and friendly
Cannot beat the price!! Nice facility with plenty of space to drive around in. The manager actually told me "welcome back" because she remembered my face. A+
JennR was amazing. Thanks for the great customer service
This place was very busy. Jenn worked fast but still gave great customer service
My name is Cheyenne and I was super stressed about this move but Jenn R was so amazing and helpful!
Jenn R. Great fast service! I have used Public Storage in several states! 👍🏻
Came by and JennR was so helpful. I like her customer service.
The staff was incredible!! I felt comfortable right away and received exceptional customer service. Jenn and Robert worked quickly and efficiently to assist the line of people that were needing assistance. I would recommend this location!!
Very clean and the staff is nice. Just wish it was cheaper.
Jenn R and Robert we're fantastic on helping my family. Updated everything correctly and gave all possible options!
Great service from Jenn. She was very helpful
Awesome service!!!! Thanks!!!
Robert and Jenn were amazing and much help thru this stressful move
Cuanto cobran por mes y te piden deposito??
Great facility/ Great facility manager: Jennr (yes that is spelled right!) is "on-the-ball". She engaged in such a professional yet enthusiastic manner and I LOVE THAT kind of customer service. The facility is clean and feels modern. The rental rate is the best I found and I looked at 5 other storage facilities on the area. I highly recommend this particular facility mainly because the manager, Jennr is a dynamo. The access hours are generous and the property is gated which is an absolute must. I'm very satisfied.
Fast service, secure location
Public storage is the best. Great staff, outstanding service, super friendly. Thank you Eric for ur help 😊 👍
Jenn sure knows her business. It was great doing business with her
I was there on Saturday. We were in a need of storage and fast. Jenn listened and took great care of us. She was very busy but gave us the time we needed. High 5 to you
Robert was super helpful and made my experience of storing my precious belongings at a strange location. Thanks again Robert, and if you're looking for a place to ensure your belongings to, then your search is over!! Choose Public Storage!
Jen is super friendly and does her best to find a way to help out as much as she can very patient and friendly
Jenn helped me get all set to make my payments online. Thanks for your help
I have been renting here for a long time. Jenn is a amazing to me and my family. She always talking to my kids. Thanks for keeping her here at this location
Amazing staff but kind of pricey
I like the Public Storage grate help. Good service, very good communication skills with the customers. When i had a water problem them got right on it and dealt with the problem and that made me very happy. Caring about your customers and their belongings says a lot so an extra special thx's goes out to one of the staff members JennR for helping out with any problems, questions or Issues that i had. So yes rent from PS you will be in good hands.
Robert did fantastic, very nice & helpful!
JennR was all of that and bag of chip
Jenn the front lady was very helpful
Dave and the 19th ave public storage are fantastic!!
This place exists!!! :D
Brianna && JenneR were amazing!
Horrible customer service!, they increase your storage rate after a few months , they have an after hours payment/drop box but its useless because you'll still get charged late fees if your payment is dropped outside of business hours
Great customer service
Jenn was very nice and helpful. I enjoyed the experience.
Jenn R was very professional, extremely knowledgeable, helpful and friendly. We weren't too sure as to what size unit we needed to accommodate my daughter's things. Jenn took the time to explain the units and helped us find a perfect fit for our needs. Thanks Jenn R and TJ for an amazing experience.
I should have to listen to others about this place. I rented unit ,was robbed wasn't treated very nicely after they found out I was homeless the insurance is joke I paid and when I sent in what they requested again even there insurance didn't pay after finding out I was homeless . they auctioned off the unit next to me which was the same who robbed me . when they auctioned it off they didn't knowing there's was my stolen goods . so if you want this rent from thsre manger seems to make up own rules and is a know it all
It stores your stuff nicly
Jenn R was really nice and helpful.
Jennar is the best teaching me how to save money. When to pay is key
They are great
Very convenient location 19th Avenue and Peoria never had a problem I've been renting a locker for about a year-and-a-half
Great Customer service by Jennr and Brianna
Amazing just amazing
Excellent set up, out in only 5 minutes. Good facility clean & accesable manager very helpfull.
TJ was absolutely professional and efficient!
T.J. Was very helpful and got us everything we needed. I appreciate the efficiency and professionalism very much.
The employees are awesome clean facility
TJ was very polite and helpful.
They a gab inside the units that almost any person can fit thru. I know I was recently robbed
I am very pleased with my service. She helped me find the right size. Moving is stressful. Thanks
Checked in on May 28 2018, Paid $28.00 , explained by rep net payment would be due on the following month June 27,2018. Received a call from public storage on July 1, 2018 that my items were in process of being sold , made numerous attempts by calling main office to speak with storage office manager Jen. Unfortunetly, Manager Jen and I were unable to apeak by phone. Finally, I went to the office on the July, 10 ,2018 spoke with manager Jen, she informed me that the rep who signed me up was terminated because eof previous mistakes with other customers. My account now has a $16.95 fee assessed , $50 fee which totaled to $165.00 . However.,my overall monthly fee is $80.00. Manager Jen who was very pleasant , stated she would figure things out by contacting district manager to have some of the fees removed.Came in a week later paid the 95.00 on my account ,fees were still on account. Made several attempts by calling the direct phone number to the storage facility. However, per Kristen fill in District manager no contact was made. Kristen was rude and totally not listening to anything. This has been am awful experience.
Thanks for all your hard work Jenn
A lil late to the party, but Ty was great at helping me
Good storage unit and perfect customer service
Office staff very helpful. Clean grounds
Ryan was very professional and great
Today my husband and i were stressed do to having to move out at the last min from our apartment. We stopped by and the lady was helpful. Asked questions to find the right size. She told us different ways to save. After we talked it over we rented. Thanks for all you did today
Jenn was working hard. It is hot and this employee didn't complain when I asked how she could handle the heat. She said this was her favorite store and wouldn't go any where else. I told her I would be dead by now. Keep up the great customer service
The woman working there grilled me on why I was renting a unit at her facility rather than the one I already had a unit at. When I went to book a unit, the storage company that I had a unit at didn't have what I needed. I really don't think I should have to explain myself but she went on further to tell me a unit the size I wanted was available at the other storage. I honestly wanted to ask her if she wanted me to take my business elsewhere but the truck and the movers were already there. My ex-husband put it in his name to get the $1 deal and I walked out. I realized that I had left my driver's license inside so I went to get it and she told me she was using it to spell my last name...it is the same as my ex-husbands but she was obnoxious so I started to walk out and she then screamed, "Here, here I certainly don't want to put you out!". I will not even say what I wanted to do to this woman. So Public Storage on 19th, you have lost a customer who has had numerous units with you over the years because of the obnoxious woman working there! Not only will I be emptying that unit, but I will also be emptying the other unit that I have and I will NEVER book with ANY PUBLIC STORAGE again!!!
Very polite and helpful in finding what space I needed to fit my stuff in.
Lucas was very chill and quick.
Convenient
This place is ok
Worst management ever
Needed to make a payment and Jen R. helped me locate a store in Scottsdale where Ken was able to assist me further...awesome thanks!
Thanks Jenn for helping me set everything up
Storage not to expensive if you are looking to get in for a small amount of money but this is the type of storage place u want to not get behind. in and u don't want long term
Jennifer has great customer service. I been in a few times and she always takes care of me. Thanks for having friendly service
Safe place for your goods. Kind and courtesy Professional service!!! Highly recommended!!!
Always helpful
Feather Rae and Jen R were great!
Never been
Auctions there suck don't go. Just trash.
Great service reasonable (market) prices
Private client
Jennr is an awesome manager she's very kind and gets the job done and it was fast and reliable information she left me with! Great Job!
Feather rae and jenn r helped my family out of a tight spot 10/10 will store again
terrible service, and they hang up on u if u don't do what they want I give them a big fat 0 stars do not refer to anyone pointless, with bad ATTITUDE towards anyone not doing things there way when ur the customer,
Perfect customer service
GET YOUR PAYMENT DATES DOWN ON PAPER FROM THE FRONT DESK. Holy smokes I can’t stress this scam they have going on enough. The first couple months, these folks do everything they can to trip you up on payments, then collect on outrageous late fees. You’re also forced to purchase a lock of theirs. Their cylinder lock is weak. I have much better equipment than they offer, but they don’t care about the safety of your items obviously, they just want more money. The cylinder lock is also $25...it costs them about $2 to buy. Do the math.
Jennr awesome awesome job thank you for everything
Feather was very helpful i am elderly and need a lot of extra patience and i never felt as thoygh i was troubling her very respectful and professional. Not so easy to find exceptional help these day and i cant say enough about her demeanor smart shiny happy face
Great customer service
See Jen R and I recommend this place.
Featherrae was great
We had our things in the Storage for over a year,they raised my monthly fees,from #40 to $67 dollars, without discussing it with me,we finally took our things out a couple of times they cut my lock claimming that I was late on my payment, finally I went thru everything,and realized that my commics books, we're gone along with tools,my kids precious videos when they we're babies,a lot of clothes,and shoes,by the time I opened everything,I was missing all my valuables and I was paying Insurance too.I will call them today,but I am positive they will not care,so in other words I paid for my things to be safe from thief's,and I put my things right in the hands of thief's the worst experience,it made us feal cheated,it wasn't enough that I had the smaller unit,and my rent went up but they stole my valuables which can't be replaced 😖😞
Property is clean and maintained nicely.
Nice pleasent and clean
Clean location workers are nice
Muy bien
Manager is a big fat bully. To big to walk drives a 4wheel up off ground heavy duty gulf cart.you pay for storage. She goes thru takes what it wants . Relocks door. Calls police if your in storage longer than one hour. Yours but not really. Then charges no matter how clean its left. Fat lazy Horrible Horrible rude white female. Allways got her shorts up her but. Walks around like that. Always keeps bathroom door lock 24-7. Customers can't use restrooms. Manager keeps Door locked 24/7. I and lots of others will never use this place again. Bad Horrible white female manager. Bully Rude all around Horrible female
Good folks
Jenn R was awesome she explained everything clearly and helped me get the best size for at it needed. She made sure I was all set before I walked out the door.
They were soooo helpful thank you and prices are great
Super awesome people! Stella even stayed late so I could pay my bill (after driving across town!) 😊 Thanks!
Worst place ever manager is super rude I would highly recommend NOT renting here and also they sell you a lock that's special for there doors and tell you there is a $25.00 deposit for the lock then when you go to move out they tell you that you own the lock and that they said no such thing
Staff is awesome, but it would be nice if it was open 24 hours.
Fast friendly service, can't complain
Lady at counter was awesome
Most of the staff are very pleasant and easy to get along with. The place is always clean and tidy, prices are very competitive. The only thing make it better would be 24hr.. Access.
I came in at the last minute lost my conf # and lickety split she got me into a unit fast. I really appreciate your awsomness Thanks Jenn you have a gr8 Holliday season..Dave K
Jennr was great I love her productivity
To begin with... Public Storage only posts the 4 and 5 star reviews on their website... Very deceptive on their part!!! I do not know how this place has so many 5 star reviews on Google. They lure you in with a low introductory rate, but if you plan on staying more than 6 months, your good deal is going to go out the window. They raise your rates because they know that you are stuck. I am looking for a more reasonable storage place now after my second increase notice and I cannot wait to get my stuff out of there. I will NEVER recommend this company to anyone. Not even my worst enemy. Good riddance Public Storage!!! Update: I had two very large units. I have since closed one unit out. I made a $213 payment on November 2nd and closed the unit on November 8th. I was informed that there is no prorating on the units and I would not be reimbursed anything. Please run as far as you can from this unethical company!!! I will be closing out the second unit before the end of the year and PS will be losing thousands of dollars a year of my business...
JennR was so nice to work with. She took her time to show us different units to make sure I wasn't paying to much but had room to store all my stuff. Thanks for the friendly service
I will never rent from this public storage or any public storage again. They have now changed their policy on when you move out for prorating the fee, without a policy change notice and going against their contract. The office gave me the District Manager, Ryan's number and conveniently he hasn't called me back all week and now they want to charge a late fee, with no response from them. I have used public storage for 15 years, and I never will again.
Wow , super impressed I was highly satisfied thanks to Jenn R She met every need and answer my question super quick . Everything went smooth sailing . THANKS GUYS from the Tate family
Great customer service
Honestly, this was a decent storage place when I first started using it. But every time I went you could tell that there’s people loitering inside the proterty, they change their policy all the time and they used to email you about it but haven’t done so in a while. It was all very coustumer friendly when I started but now all the policy’s are to cover their own ass and get whatever money they can out of you if you are trying to leave. What a joke, and Jenny? Yeah very friendly when you’re trying to sign up but otherwise completely useless at trying to help you get your things. Default answer is “oh when the owner gets here” then what are you guys good for then? To take payments, that’s it. Pathetic. Their cost is not cheap but their service is, there’s better places to leave your stuff, places that appreciate your business.
Jenn r and Stella here were so nice and the process was fast and easy
Jenn R was wonderful. Super helpful in every way possible. Couldn't have done it without her. Eternally grateful. Excellent customer service!
Got to the store right when they opened up. Very friendly ladies. Thanks Stella and JenR. Nice ladies and made it easy. Great group of employees
JennR was great with customer service. Nice to see friendly service again
JennR was so nice. It made life easier for us today. Great customer service! I would give her 10 stars if I could.
thanks for making this easy. nicd job JennR and Stella
Jenne was a very helpful inall aspect she explain ed. All verywell and made me very comfortable with placing my proprty. Inthos storagevery friendly perfesional at all timmes and looming forward to doing more bussness with this company
JennR was wonderful. Very helpful and beautiful lady. Thanks for taking good care of me.
Staff friendly and helpful
Great experience at this location. I would highly recommend. The customer service is amazing. I had the pleasure of meeting Jennr, she is lovely and super friendly.
have always had great customer service and when my keys were stolen recently they were quick to help me feel secure that my unit was fitted with an extra locking mechanism and my code was changed with a notice to be alerted if my old code were ever attempted to be used. Recommend them forsure.
Jennr was a great help answered every question I had GREAT CUSTOMER SERVICE
Public Storage has been a great help to me. I would recommend them to everyone.. thanks JennR for your sevice.
Staff very accommodating and nice. Also, check their online specials and promotions for good deals. I actually got a larger unit for a lower price thanks to the monthly move-in promotion.
jennr was so nice an friendly an help with everything
Wish they opened earlier since its so hot out. Or stay open later
Manager is very nice and helpful.
Thanks Jenny for great service. Was Every easy to take care of everything
Jenn R was very organized and professional with all our move in needs! Thanks so much!
Jenn R was very friendly, professional, and helped with all of my questions and needs. She was helpful and got me in and out quickly.
Storage
I feel she gave me 10 stars. Very helpful during my stressful time. Thanks
Jenn R was very knowledgeable and made using public storage a good experience for me
Very nice. Explained everything clearly.
Its nice, i feel its a bit over priced though
Jenn R. Was very awesome and helpful finding me a good deal and appropriate unit for my needs.
Jenn was great she provided great customer service.
I had great service by JennR and was very helpful and convenient anf pleasant.
Clean faciity and Jenn R was great. I would recommend to anyone looking to store
Great service from jennr. Very helpful
JennR was friendly and helpful. I just moved here from the Midwest. It was nice to have friendly customer service. High 5 to her
Sandy was great at taking care of me. I was a little surprise about the lock. It is a different type of lock. Jenn R did explain how it works. Great team work.
JennR is very friendly and helpful. Helped me with everything and answered all my questions.
Jen and Stella went above and beyond these girls are awesome! Great custom service. They have great rates, storage is a nice clean safe place to store your items!
Friendly staff. Nice quiet neighborhood.
Clean, Safe and Friendly storage.
Stella and Jenn r were great. Glad I chosevto come here. Thanks girls
Jenn R.. very nice lady!! she waited for me to get there and took the time to help us.
not the greatest spot
JennR has been here for a long time. She is friendly everytime i see her. Stella is just as friendly, they make a great team. High 5 To thise gals
Jen was very accommodating &friendly she she madle sure I got the unit I needed instead of the one wanted she held it for a full week and made sure she locked in my best pricr when it was available really all this &with no issues
Great staff, especially Amanda who was very helpful. We were extremely satisfied with her services. We will definitely refer your business to anyone in need of public storage.
Convenient. People are so nice and pleasant.
There are the best ive been at this location for a year they work with you if needed great customer service never had a problem with them ever love them to pieces
Great and helpful customer service. Thanks for the great customer service.
Stella and Jenn r were lovely and helpful. I had a great experience and definitely recommended this place to others
Jenn r was lovely, I showed up right at closing and she stl helped me with a smile!
JennR is great and to the point. I was in a hurry and she helped me out even with my screaming child. This is the third location I've been to for using public storage and I like this one the best. Thanks for the great customer service.
Stella and jenn r are great! Thanks for everything ladies!
Sierra and Jennr are wonderful to work with, thanks for all you do!
JennR was very accommodating, the site is very clean and in a great location
Fast and friendly!
The staff is extremely nice and helpful getting space was quick and easy they had everything i needed
Convenient location, great prices per unit and fast friendly staff members ...
I'm not positive this was the location I had an issue with i had an issue with the one located between cactus and Peoria on 19th Ave ... i was quoted 25 dollars by someone who said they were the manager. But then I got there and the man in the front said the total will be 59 dollars! That's a huge jump from 25 and he said we use special locks and who ever quoted you on the phone was supposed to tell you that and I let him know I was not told, otherwise I would have stayed at the first place I went to and not wasted my time and gas. Be careful if you call for a quote. They will lie just to get u in the door. But I don't have money to waste so I left.
Great experience. Helpful staff. I had to move two days into a new month and they happily pro-rated the rent for me.
Erika and Jenn R gave great customer services. Thanks for making this an easy process
JennR And Erika work will as a team. Great ladies with great customer services.. You're lucky to have them as part as a team at public storage .. ;)
JennR and Stella T were awsome!!!
JennR and Stella T were very helpful and good customer service.
Came across and settled on Public Storage through Google Maps and Yelp reviews and couldn't be happier. Excellent location, plenty of security, clean, and prompt, courteous service from Stella T. I'm glad I found this place.
Shannon and Ryan were great! Thanks for your help!
What a great day.. I needed stotrage and what friendly ladies at this property. JennR and Shannon were friendly and a great help. This was my first time needing storage and they made it painless. Thanks ladies!!
JennR is a major asset to your company. Always has a smile on her face, very knowledgeable and helpful !!
My experience with Public Storage has always been a pleasant one. Thanks to JennR and and her staff they've always catered to my needs and situations when times were challenging. PUBLIC STORAGE should be thankful to have a team players like JenbR. She's cute too!!
Was great. Came in at the ladt minute. She still took care of usJenNR
Great customer service and helpful staff. Stella T did a great job
Stella was very helpful. She showed me unit and went over all the paperwork quickly and thoroughly. Thank you!
Jenr was so very helpful I could have imagined going anywhere else.
Stella t was amazing thank u
Jenn R was incredibly helpful and thorough on assisting me with my payment. She also had a very pleasant demeanor
Keslee was very helpful getting me setup.
Great customer service
It was effortless. The person was very helpful and efficient. Great experience.
Jenn was the best. I will definitely will recommend.
Jennr was very pleasant to work with and very accommodating to my needs. I would recommend this place to others.
Very nice and efficient
The team was awesome and customer service was impeccable considering that I didn't have a reservation. JennR was able address my storage and packing needs and offered the $1.00 first month rent. StelleT was friendly and courteous. Also she took the time to show available unit sizes.
JennR was helpful. Showed me several storage spaces and gave me options to store my stuff. Completed the paperwork in a short time. Very much appreciated. Thank you.
Jennr was friendly and helpful. Would definitely come back.
Very quick and easy Jenn R is very nice.. Will recommend to everyone
Jenn R was friendly, helpful and explained everything clearly.
JennR was great this morning. She made sure i was taken care off. Stella helped her since she knew i was on a time limit. Thanks ladies
JennR..was amazing. She took the time for me and my friend to get our account set up. Thanks for great service
great excellent customer service...thank you JennR
Stella is amazing!! She was quick and efficient. Super helpful, if necessary I will definitely be storing here in the future!!
My experience was painless no hassles also STELLA was very awesome she handled all of my questions with a genuine attitude. GREAT CUSTOMER SERVICE
Clean and secure.
JennR was very kind to us today. we were hot and a mess. she took her time and made sure we got what we need. thanks for the service JennR
Great Service!
Toni was awesome at helping us get our storage needs taken care of. It was really nice to see Jenn again. Thanks ladies for all your help. You guys rock in hotzona!!!
Rene was AMAZING! She was very knowledgeable about the property and all the options for insurance and payments. We were driving in from Denver, CO and Rene kept open communication the entire time regarding when we would arrive and that she would be able to fit us in when we got there. The place is very clean and the price is right for the unit we were looking for. I would recommend this location.
Rene is fabulous. She is located on 19th ave.
I had never had to use a storage facility before and I really was unsure of the size unit that I would need so she just took over and started asking me questions about what I would be storing and I was really impressed with how professional and knowledgeable Rene S . Helped me with my storage needs I would definitely recommend this storage facility your family and friends . Terrific customer service!
Jenn R was super cool made it really easy and gave me a great deal!! I was in and out within no time!! She was friendly and had a great attitude!!
Jenn R. She has been always very helpful in assisting me in anything i have needed, her customer service are terrific as well. Please keep her on board.
Just want to say how friendly JennR is... she is realky nice every time I go in there.
I came in to get a storage and Jenn R was very helpful and friendly. I recommend everything about this place.
Great service! Jailene and Mayte were very friendly and helpful...very knowledgeable! Thank you!!
Ashley was great!
Was there this morning and JennR and her trianee where able to help me in a timely fashion(supersonic speed) and save me 50 bucks....i've had a public storage locker in scottsdale for 20 years, i believe i'll be moving closer...thanks for the help, lorry
Decent customer service. THEY HAVE NO SECURITY CAMERAS, NO SECURITY GUARD. It's Sunnyslope... Someone used a cutting torch to gain access to my unit and succeeded. I lost everything. They told us there were multiple burglaries at this location at the same time. NO SECURITY. Your belongings are not safe here.
Very helpful and friendly Amanda helped out thanks.
Love it. Very friendly staff 😃 thanks Jenn
Jen r you totally rock we love you thanks for all the help ,,,, amanda is another matter and needs to develop some better people skills
JennR
Just want to Thank JennR for her customer service. She knows who I am and makes sure I am taken care of I haven't always been the easiest tenant but she doesn't care. She still has a smile on when I come in. The reason I want to Thank her is because the last time I wasn't greeted right away due to the girl in the office was on her personal phone. She didn't get off it even after seeing me. So Thanks again JennR for taking care of me as a customer .
Had great customer service as soon as i walked in felt very welcomed. Would recommend them to anyone. Thank you Jenn R and Amanda
What a nice morning!! Went to get a storage this morning. Amanda and JennR were friendly and helpful. They were funny and had a huge smile.. thanks for making my day.
I moved in Saturday April 26. Jenn R helped me. She was informative and very helpful. I may need a larger unit down the road and Jen said she will help me again at that time. Very happy! I recommend this location to most of my friends already.
Had to help a elderly relative move their extra items after downsizing their house. Jenn R was very helpful in helping me figure out just what size of unit we would need for all of the items. The facility was clean and in very good shape and that put my Aunt at ease knowing that her property was going to be secure. Jenn R also helped explain all of the details in an very relaxed and easy way for my Aunt to understand. We left the facility very confidant that we have made the best possible choice. I would recommend to anyone who asks me.
My experience dealing with Amanda at this location was very pleasant. She explained everything in complete detail and answered all my questions completely. I would recommend to anyone to use this facility.
ken& ryan were great
nice people to deal with got me a great deal on a locker with out all the hasles . would wreck amended to anyone thanks JENNR
jennr was very helpful. we had to make sure the door was heigh enough. she took us out and measured it. what great customer service. thanks
JennR was very helpful and friendly. she made sure I got the right size . thanks for all your help!!
Very organized and helpful....greeted me with a smile which I so appreciate during the nightmare of moving
Thanks for treating me like family. Amanda was very nice and friendly. JennR was very helpful as well. Thanks ladies for any easy move.
Jennr Was very helpful and kind!!
Ken has great customer service and very helpfull. Jenn R was just as friendly when I meet her.. thanks you 2.
JennR and Jenn Ptook the time to help me when I was a mess.. yesterday I forgot to lock my unit. She over locked and called me. Thanks for watching out for me...Andrea Denise Turquoise Taubman
Jennr was fast, efficient and knowledgeable . the facility was clean and accessible.
get service the lady name Jenn R was very helpful and she made me feel safe just getting a storage. this was my 1st time getting a storage and I loved her she was awesome
I couldn't have asked for a better experience. Jenn R. was very easy to work with and answered every question I had. I am very pleased with the price of my unit and I am extremely happy with how well kept the grounds are. I would recommend that anyone in the market for a storage unit go and see Jenn R. at Public Storage.
people here are very kind and efficient! worth every penny!!!
Jennr great person easy too move in and move out :)
Friendly knologible and helpful
Jenn D was very helpful caring. She took the time for what I need and she was very understanding I wish more companies had more of her in them!
The girls were great!
Jenn r. was excellent and gave us great customer service. she gave great recommendations for a unit that met our needs. she has a great personality and I recommend her highly thanks Jenn r.
I was lost today on what location I was suppose to be, JennR answered the phone with a great friendly voice. Help me find the location. She also gave me directions and land marks. Thanks for help!!
Jenn R very wonderful lady you guys should be proud of an employee like this really did a great job I appreciate everything thank you!
I want to thank the 2 girls in the office. They treat me like I am the king. Jenn R and Jennifer have great customer service
JennR always says hi to Rhonda and I. Great smile
Jenn R.. Thanks for taking care of my daughter. Please get your golf cart fixed.
Jenn R. was awesome! She was very friendly and made me feel comfortable in my new experience of getting a storage unit for the first time. She was very informational and went above and beyond with offering helpful packig/ moving tips/product. Great work!
FeatherRae was great...Everyone was very helpful. Never had any issues with access to unit or property when I needed access. Great place to store your stuff...
I really like the service. I do suggest they have a golf cart to take potential customers to see the unit(s). Other than that awesome.
Stored my classic Buick here, and most of it stayed here! The battery went missing but oddly enough my Alpine speakers and all of the single year only parts (even the hubcaps) were still there!
It was helpful and good experience. David was awesome.
I hardly ever write reviews but I had to tell everyone the experience that I had at the 19th ave Public storage. My great experience started the moment I showed up. I spoke with Jennifer. She was very friendly and personable. When I showed up I didn't know exactly what I needed and I have to admit kind of difficult to her. Jennifer was very knowledgeable and personable and was able to get me setup with exactly what I needed. She did it with all with a smile on her face the whole time. I can't thank Jennifer enough for getting me all set up with everything I needed. I highly reccomend this place.
Jen r has great customer service...she knows me by first name ever time I come in to make a payment! Thanks for being you!!
Jenn R was friendly and helpful. She made sure I was informed with all the information I needed. Thanks for the fast service for it was hot outside.
Jennifer is great and very helpful and she's awesome and have a great customer service experience, trust me I know!!!...and I will be more then happy to recommend anybody to her store location.
I want to thank the girls in the office. Jennifer and Jenn R work well as a team. They made sure I was taken care fast. I couldn't be happier on a hot day!!
Jennifer and Jenn R made sure we were taken care of. They answered all the questions. I did choke on having to buy a cyl lock. But are stuff will be safe now. Thanks ladies
Jenn R and Jennifer are the ladies in the office. They worked as a team and were very helpful to my mom and I. They made our day!!
JennR and jenn were great thank you
Did not give me free boxes
Best service on 7th and union ask Jennifer she's awesome
Had a great experience. Jen P. and Jen R. were very helpful and informative.
Jennr was very helpful! Awesome $1.00 special.
I walked in to this place because it is close to where I was living. Loved they had a $1.00 special. I also only need it for a month or two and no contract. Jennifer and JennR were funny and friendly. Thanks for making this easy.
Very good customer service, took care of me right away. Customer representative was JENNR!
I love the 2 girls in the office. JennR and Stephanie were a big help. I also love it is month to month. We are trying to buy a house.
Jennr and Stephanie where so great!I would highly recommend this place.Wonderful people and great customer service.
The property was clean and accessibie. The manager Deborah,helped me find the storage unit that was just what I needed.The 5x10 unit I rented was $25 less than Uncle Bobs and Uhaul.
Very nice folks
My experience has been very good. I have had so many problems in life that have resulted in changing units 3 or 4 different times. Deb and Al have been awesome in accommodating my needs. Everyone there is wonderful and I recommend public storage to all my friends.
Best storage company!!!
Nice customer service people
Super staff! Everyone was friendly and helpful. Property was clean and safe!
Very professional. A class act. Thank you.
Just rented a storage unit at this location and i would recommened this facility to friends and others.The unit i rented was clean and very easy to access and the rest of the property was well maintained Deborah was very nice and helpful, she represents this business very well she knows her job and does it well. Employees is what makes a business successful.
Al is the best!!
I was very pleased the way that I was treated by Shirley like I was one of her family. I'm glad that I chose this storage place John W. Haight Jr..
The overall experience is excellent. When I first started renting storage space,I was a real rookie. The management was completely helpful and friendly. They are the kind of people that not only do a very top notch job , but they are just plain nice folks. I would feel comfortable having any of them over for a B.B.Q. How often do you run into people that make you feel that good about. And I guess it rolls over to the quality of their work.