Public Storage Self-Storage Units at 8150 N 24th Ave, Phoenix, AZ

Eileen is awesome! Helped me out so much! Love going when she’s there. (⭐️⭐️⭐️⭐️⭐️ Five stars to her) Would be five stars but they won’t fix the loading bay doors and the carts keep going missing. The elevators are down a lot and the stairs are locked but always pretty clean don’t see bugs prices are okay. Slowly going downhill though

There's always people around the vicinity on drugs and the two big garage doors are broken to enter and exit.

I've had my storages here for some time now and to tell you the truth. I have to give credit where credit is due, deserved and should always be acknowledged to Eileen. She has always been very pleasant, respectful, knowledgeable, going the extra mile, with a great personality and her customers service is impeccable. Thank you for a wonderful job done.

I've been using this storage facility for roughly 6 months now, and I couldn't be happier with the service provided by Eileen She is incredibly professional, friendly, and always willing to go the extra mile to ensure everything runs smoothly.From the moment I first inquired about renting a unit, she was helpful and informative, making the entire process seamless. Whenever I've had questions or needed assistance, she has been readily available and quick to respond. Her attention to detail and dedication to maintaining a clean and secure facility gives me peace of mind knowing my belongings are safe. She also excels at customer service, always greeting me with a smile and taking the time to make sure all my needs are met. It's clear that she genuinely cares about her customers and takes pride in her work. Overall, I highly recommend this storage facility to anyone in need of storage solutions. The exceptional service provided by Eileen truly sets this place apart from the rest!

I was recently at this location I have to say that the employees that work there ( Eileen & juan carlos) were the most friendly people I have come across. Their customer service exceeded my expectations great people great service

Eileen was great , very helpful Very pro very clean

I LOVE THE MANAGER EILEEN SHE IS SOOOOOO NICE AND LOVELY⭐️⭐️⭐️⭐️⭐️

Eileen is perfect I love her so helpful professional and really cool blue hair. The facility is clean and I have had an amazing experience here. Thank you Eileen

Someone went into my storage and only stole my Paris suitcase with my clothes. I knew I had locked my storage and was told i could have left it unlocked. Today I was moving and I found the lock in one of my drawers. Clearly it was cut and I’m sure it was someone apart of staff. I was told to file a police report. I didn’t because I knew my suitcase was done for and it was the only thing missing. Moved my stuff out on 6/1 received a call today 6/2 telling me my unit was vacant and I would still have to pay $63 because I didn’t move out on the 1st. Newsflash I did. Proceed to tell them I’m out since y’all stole my suitcase. They told me I had to pay the $63. I told them I’m not and they said I had to pay by 10 days or I will be going to collections. Told them ok I still won’t pay them. Y’all are dumb for thinking I’m going to pay when y’all stole my stuff.

I have a good opinion of this place, except that they raise the rent price frequently. If they continue with that practice, I would look for a way to rent my belongings in another store.

Daniel and Eileen in the front have been so patient with me during my moving experience. Facility is clean and well kept up thank you

Employees are good. Customer service policies are trash. No leeway whatsoever. The exit gate has been broken for over a month. Causing traffic jams. Closes at 9. 9?!?! Elevators and gates stop working. One of the elevators is always broken anyway. And since the exit gate is crashed and destroyed, if you happen to be parked inside in the loading area, you are stuck. Forget it. You live here now. I'm going back to my old unit. It's a bit farther but worth the drive. P.S. half the time, there are dogs roaming around unleashed. Randomly.

Hardworking staff. Decent customer service. Right off the freeway. Facility is very clean. Give this place a shot if you need a space.

I had a great experience at public storage. A very nice young lady assisted me with the right side storage room that I needed at an affordable cost. She was able to find the right size unit for my things. She has great customer service skills and is very understanding of one's situation.

Both of the workers have been very patient with me. Never used one before, my wife just passed and it's not valuable, but to me. Was being a worry wart.

Thank you for the help. Got our unit set up in 15 minutes

Kayla and Eileen were very friendly, informative and excellent people skills.

Nice and clean inside but the area wasn’t the best.

Excellent service! Daniel was very helpful!

If I could give a negative review I would. The employee Daniel has made me feel intimidated and scared to visit my storage unit and just like others have mentioned my storage unit looks like it's been tried to be broken into. Not only that I've had them violate my rights as an American with disabilities when they complained about my service dogs and and trying to access the bathroom which only floor one has access to I got stuck in the stairwell and had no way out except to go down to the basement level and they had to complain about that when it wasn't even my fault. They threaten you they try to steal your stuff it seems and they're overall just a horrible company. If I was able to move to a different storage company I would but they want to make that difficult in and of itself. I have things in my storage unit for my father was passed away and it's the only things I have of his and it seems like they want to take people's belongings because they want to get profit from that or something. I am definitely planning to file a lawsuit and I am definitely without question going to do everything in my power to make sure that these people learn how to respect not only those with disabilities but how to respect their clients people that pay money to store their items here. There's a homeless shelter nearby right next door with multiple people that have dogs and yet anytime there's been anything related to a dog on property they want to blame me and me alone and basically single me out. Totally not what I was expecting they seem to like such a good company when I chose to store with them but now all I'm seeing is a horror movie worse than any horror movie you could ever imagine. Avoid this place like the plague and if anyone tells you this is a good Storage Company do not believe them because I can guarantee you without a shadow of a doubt there's something Shady going on.

Daniel was very helpful. Move it was fast and easy. I always use public storage

My experience at public storage was amazing Kayla was especially helpful an knowledgeable about the process an making my experience a gd one

Daniel was very helpful!

Daniel was an amazing smooth with no problem ! His customer service was very thorough. I would recommend anyone looking for storage units especially on Sundays come here !

Daniel was very helpful

Daniel was super helpful and quick. No problems. 👍🏽

I enjoy working with Kayla. She’s very friendly, kind, understanding, and she explains everything. I had a large 10x20 and I needed to get a smaller unit. Kayla made the transition smooth and no issues at all. I will be needing storage for a long time so I will be staying here at PS.

Kayla was absolutely fantastic! She was there to help instantly and showed me the most perfect unit! The process was smooth and easy! I recommend anyone come here for their storage needs!

If you need fast and easy check in for a new storage home, you will be taken care of . Ashley helped us and was so amazing!

After a bad day, because I’m on the 4th day of moving… these two employees were a Godsend! They should be commended for their excellent service! Thank you so much for the only bright spot in my long day!

Very helpful & knowledgeable staff.

J.C was a lot of help got me together with a good price

If you want your unit broken by the employees then this one is GRRREATTT !!! ALL OF OUR STUFF WAS GONE THROUGH TORE UP!!! ALL OF OUR KIDS THINGS MESSED UP AND THINGS WE CAN NEVER GET BACK they also took dead loved ashes who does that? They have video of who did it too and wouldn't show us without a police report it's horrible and karma is coming 😁

Great company and as I do understand how the layout has to be for the area, it is so inconvenient to have to enter a code every time you need to go to the basement for your unit. It's just tedious moving in or out. That's the only thing that I would say is stopping me from giving 5 stars.

I recently had a deeply disappointing and frustrating experience with this company. They locked my storage unit without any prior notice or communication because I had spent more time than usual at my storage unit, which I later found out was considered suspicious by their district manager, Ashley. I don't understand how this was considered suspicious. No one informed me in advance that there was a time limit for accessing my storage unit, and no one reached out to discuss any concerns they might have had. Instead, I was shocked to discover my unit locked, effectively denying me access which I need for my BUSINESS. I was locked out on Friday morning and was told to vacate my belongings on the SAME day. To make matters worse, they wouldn't even unlock my unit until an hour before closing. My interaction with the district manager, Ashley, was equally disheartening. When I attempted to address the situation and understand why my unit had been locked, Ashley's response was anything but accommodating. She displayed a rude and dismissive attitude, refusing to provide any substantial explanation for theirs actions. Moreover, Ashley failed to point out any clause in my lease agreement that stipulated specific time limits for accessing my unit, which only added to my frustration and confusion. I don't consider it suspicious that my usual time of 15 mins happened to jumped to an hour when I got more clients and I just needed more time to sort my belongings and get the required materials to service my new clients. This entire ordeal left me feeling unfairly treated and disrespected as a PAYING customer. A storage company should prioritize clear communication, respect for their clients, and adherence to the terms of their agreements. Unfortunately, my experience with this company fell short on all these fronts. I strongly advise potential customers to exercise caution when dealing with this company. Their lack of transparency, arbitrary actions, and unprofessional behavior, as demonstrated by the district manager Ashley, and their front desk attendant have left me with a bitter taste.

DO NOT RENT HERE !! I Had a 10x15 unit for 5 months to store janitorial equipment and supplies for my cleaning business. when I came to the facility last week I was denied access inside to then find out I had been locked out of my unit. Never was I notified in an way for 3 days this went on an I was told it was locked because the manager needed to speak with me. I was not behind on payment so this was beyond confusing on why it was locked. when I was able to finally get a hold of ASHLEY the district manager, she stated that my time coming and going into the unit since May had increased from 30 min to 2 hours at a time and for that reason she decided to terminate my rental. Never before have I heard of a time limit for coming and going in a unit. Every person who has a storage unit obviously comes and goes ! some times may be longer than the next . But overlocking up my unit for that reason an then terminating my rental is Absolutely wrong !! An on top of that I lost out by not being able to conduct business for the days she wrongfully locked up my unit. I WILL BE TAKING THIS MATTER TO THE COURTS!!! An make sure no one ever has to go through this issue. This place is beyond wrong and will be held ACCOUNTABLE for the UNLAWFUL actions they have made!

Jenn R. Is the best!! She has been so wonderful to help our family and working with my very complicated grandmother.

Very friendly, kind, courtesy, and worked with me to obtain my storage unit without any hassle!!! Definitely recommend!!!

Daniel gave amazing service, was very helpful and resourceful definitely recommend him to assist you with your move in needs

Daniel did an amazing job helping us and had great customer service

The staff was very helpful and answered every question I had. Facility is very clear. Pleasant experience.

Great location. So convenient. Awesome staff. Secure. Accessible. Ask for Kayla. She is great!!

The storage is clean the neighborhood's not that great but they keep the facility very clean very helpful staff I was notified that my lock was not on right and a staff member by the name of Charles actually took me up to my locker and help me redo the lock and was very polite and very helpful great place Daniel was super helpful I was late on my payment and he helped me get everything back in order thank you

Good location