MJ and Bob were awesome! I was having some issues online setting up the account but both MJ and Bob were able to help me with the issue and get me set up with my unit. Thank you to both of you!
MJ help me save money and was nice
Bob was very helpful and I will enjoy working with him in the future.
Thank you Bob and Public Storage
Leti was friendly and extremely help with all my needs. She provided excellent customer service.
Leticia, and Cristian were very helpful.
The process was very easy and the staff was so helpful and informative. The unit was clean and the right size. I am so grateful for the choice I made.
Bob was very professional.
MJ was awesome. She was very professional. She greeted everyone that walked through the door. She did apologize for not being able to walk me to my unit because it had gotten busy, but did explain to me where to go, to the best of her ability. And I was able to find my unit with no problems.
At the storage unit that I rented this morning BJ gave me the best service that anybody could give me she explained everything and took care of what I needed took my payment gave me a receipt and everything was 100% great I really appreciate how clean the units were and I appreciate how clean the property was took care of
Leti was helpful. Downloaded and logged me into the PS app and helped me how to use it. Thank you.
Great first experience. Price was reasonable and the process was easy and smooth. The associate that helped me was amazing and very kind. She walked me thru the process and made me feel at easy as moving can be very stressful. I believe the associates name at the 18th Ave and Camelback location that helped me out is named MJ.
M.J. was very helpful thank you for making my day go smoothly
She was very great at her job leti
MJ was very helpful in downsizing my large storage unit to a smaller one that better fit my needs.
MJ had good customer service, knowledgeable about questions and took time to explain all details. Made the experience smooth!
Antonette
MJ was amazing and such a sweetheart. She made sure that I understood all the terms for the unit and answered any questions that I had. Thanks MJ!
I loved Leti she was very patient and kind to me always helped me and answered all my questions very quick experience.
I needed to rent a storage unit for my deceased mothers belongings. I was having issues online and received no help from online customer service. I called twice and was hung up on. I received a call from Leto at the Public Storage on Camelback and she offered her help. I’m grateful for her excellent customer service.
MJ did an amazing job, she went above and beyond to meet my need’s of renting a storage unit. Thank you MJ !
Leti was very helpful on answering my questions and very friendly 🙂
I moved my things into this storage unit 8 months ago and had the best costumer service from MJ; she not only dedicates her time to getting the job done, she helped me when I lost my license.
I moved in 6 months ago to this storage. From day 1 MJ the Attendant on duty has been nothing but a blessing. She is very knowledgeable and more than willing to assist in all aspects. She processed my payments accordingly, every time that I visit my space I can tell that the area has been cleaned. When I lost my key, she referred me to the best available locksmith. MJ has the best Customer Care that I've experienced in a long time. Great job Public Storage, you've hired great associates.
So easy I made a reservation online and I went got my storage it was fast and easy. MJ got me a great deal and I was in and out. Great storage.
100% recommended
Smiley was very helpful and
Cristian nd Leticia were very helpful. Thank you public storage, the facility is. Nice clean environment
Leti goes beyond what is expected.what great employee we were charged 80.00
She had make a call but she continued to find out why.We could close our unit she came out helh us open and close you some boxes in way so we moved to another unit we rented.thank you so much for having here for us
Their gate is broken so I can only access when they're open which is a challenge.
Awesome Shayla .. a amazing worker. Hit her up on god
Smylee & MJ did a fantastic job, they really know what they are doing, good job ladies keep it up 👏🏼☺️
Smylee & MJ awesome personality friendly and great rapid customer service..
Ms. Smiley was most helpful in helping me get they my storage problems. She is a credit to your company!!!
MJ was wonderful. She made my move in easy. Her customer service skills are excellent. Please thank her for making this so easy and convenient. I’ll definitely be recommending people to ask for her for any help with storage units.
I had to get a storage unit quick and they came through rather quickly. Staff is friendly and courteous. I recommend this location.
Great staff! Very helpful!
Excellent , professional and very respectful.The sorrounding is very clean and Shayla is amazing,She attended to me so well that was the reason why I returned and choose this place.Shayla is great
MJ was very polite and friendly.
Prices are very fair and associate smiley made the process easy peasy thank you, I will definitely recommend to anyone looking for a storage.
So easy I made a reservation online and I went got my storage it was fast and easy. Smiley got me a great deal and I was in and out. Great storage.
100% recommended
Smiley was very helpful and respectful.
SMILEY IS ALWAYS SO VERY HELPFUL AND EXPLAINS EVERYTHING WELL. ANSWERED ALL MY QUESTIONS. SHE'S SUPER KNOWLEDGEABLE 🤗
Great and informative service from MJ. She was pleasant and made the process smooth. Great job
shayla was fantastic! super helpful. helped me get my unit upgraded in less than 10 minutes. love this location!
She was very professional well mannered does her job very well. Thank you
J I'm
I recommend this facility. Just ask for Smileyface . She was really professional and held great quality customer service skills. I will definitely come back to this facility if needed.
Mj and smiley offer great customer service. Thank you again lady’s. (:
I was very satisfied with the staff helping me to receive a different storage unit.Smiley and Ms.MJ was very friendly and I appreciated their service to me.
MJ is very Kindle and has a lot of patience. Very good rep. She helped me with a change very fast and kindly. Show me the options and show me the space.
Recommended.
Thank you Smiley and Miss MJ for answering all of my questions and helping me get all set up today!
Muy contenta con el servicio me ayudaron mucho y muy buena la información pude agarrar muy rápido la unidad y me convino mucho thank you Sam and AJ
Mj and Sam were Very helpful and friendly 😄
I just rented a unit today. Smiley was very helpful and listened to my woes as to why I needed a unit.
Met with Smiley & Sam. Very professional and provided exceptional customer service. They explained all the terms in regards to renting a unit, and we reserved it! Thank you Ladies 😊
Thank you so much MJ for your 5 star friendly service and making our experience easy.
Smylee you’re such an amazing worker. I watched you multitask by yourself everytime im in office. You help with a lot thank you.
Super fast rental process from a very friendly and professional person. Smiles walked me through the process and I was out the door in no time!
All star customer service from Smiley and Mj I really appreciate you two ladies. I will refer friends and family here.
-Alfred Peoples
Smiley was so professional and knowledgeable about everything concerning the space I was inquiring about. She had amazing energy and a beautiful smile definitely a good face/ attitude for the company. 10/10 I definitely would recommend.
This was a great and efficient experience. Needed to move out my apartment furniture quick and store it due to a fire. Shayla was professional and truly good at their job! Will continue to use their service in the future!
MJ was very helpful with all of my questions. She was also very helpful with finding my unit. Thank you so much.
MJ was very helpful and great customer service .
Damien and Melissa were super friendly as I was unpacking my unit and thought I had a lot less time than I did and they assured me I had until the end of the month to unpack which saved me a ton of stress!
Daniel was very helpful thank you for everything!
Smileys customer service was amazing. Helped me out and was transparent with the information and procedures. I needed to change my storage and went there totally tired from work and busted.l and the process was super easy. She was a delight. Definitely need some music and a raise.
Gracias personal de PUBLIC STORAGE!
Súper amables, y explícitos al dar la informacion.
Gracias Jessy y María!😁
I recently had my first experience with Public Storage, and I couldn't be happier with the service provided by Nicholas, the property manager. As a first-time storage customer, I had a lot of questions and uncertainties. Nicolas was incredibly kind and patient, walking me through the entire process and showing me different storage sizes to find the perfect fit. His helpfulness and understanding made the experience smooth and stress-free. Nicolas truly went above and beyond to ensure I was comfortable and well-informed. Thank you, Nicholas, for your exceptional service and support!!
I have been renting a storage unit here for the last 6 months. They really ensure safety and security of your units. Nico helped us out the other day and his customer service was exceptional. Would recommend this Public Storage location to family and friends.
Front desk was very knowledgeable and nice. No pressure and made process very simple.
Excelente servicio me atendieron 2 amigos nico ,jessy.yo les doy un diez
So appreciative of the excellent customer care provided at this specific Public Storage location. Nico was especially kind, professional and helpful when I called recently to check-in about a rate update for our unit, making us feel like we were more than just a rental space number. Not to mention, we also like our climate controlled first floor unit-perfect for what we need! Highly recommend renting here--great communication and fabulous customer service.
Smiley was very attentive and helpful and concerned about the size unit I need she also gave me different rates showed me different units as well
Nico really helped me out...twice...always there when we need him....
Nicholas was awesome! Helped me out with everything I was looking for!! Recommend this location 100%
Nico was very helpful. I appreciated his courtesy.
So helpful and friendly. Both Smiley and Nico have helped me rent a unit here with great information and support.
Nico Flores did a great job helping us you made our day a bit brighter and we appreciate your attentiveness and keeping the place safe and clean this is by far our best experience here at this location we have been here over a year! Kiddos to a great employee making a difference and making us very happy customers!🎉🏆💙🙏😎🙌✅💪💓💜
Nico is awesome and very helpful. Great experience. I recommend public storage!
Awesome customer service and they help setup my account quickly and painlessly. Tim was really great with explaining everything and I got a great promotion deal. Thanks Public storage
Thank you Darlene for allllll the help. You made my transition so easy and smooth.
I love this location. The staff are very easy to communicate with and very Knowledgeable in there field. I spoke with Nicholas Flores the other day and he Rocks!
Tim could not have been more helpful and kind. He does an awesome job with all customers!!! He deserves a huge raise!!!
Great customer service by Tim; friendly, fast, answered all of our questions and made sure our needs were met.
Tim the man, did an amazing job getting me and my friend a storage unit. His outgoing personality made the whole process very simple. 10/10 recommend
Tim was so helpful and we appreciated it so much!
Tim was such Great help this morning. Love his customer service and his energy !
Great location PM awesome
Just rented a space and Raeann was super helpful!
Really helpful and great employees there at the front desk !!!!! Friendly environment!!!! Really recommend this place units are spacy and clean!!!!!thanks to reí and Tim !!! ❤️💚
Rae and tim were good help so nice
I really loved Rae sunshine hospitality was great and she's even a Virgo thank you she gave us great advice about getting our new storage Pocahanus Lady Ballerz Social Club Phoenix...
Tim was great! Smooth process- thanks!
Came to my unit to transfer and had great help and service from an employee Tim. He was fast ans gave me the best deal. That's why I been here for years.
My experience with Tim was excellent. He made the process of vacating my unit very smooth
Tim was very helpful and concise. Got me my storage space within 30 minutes. Very appreciated!
Tim helped me get a unit took less then 10 mins he is fast and efficient
At every turn, every time, they went above and beyond to be helpful. Their customer service efforts were excellent. Tim and Rae
I truly enjoy visiting my unit at this storage facility. THE STAFF IS SUPER HELPFUL & HOSPITABLE!
#TIMandREAN🤝🏾
Timmy is the best customer service rep and he handles everything when I'm in need of help. Thank you and keep up the great work!!!😊
TIM VERY Professional and nice I give 5 stars
Tim.....from the time i walked i was efficient, professional, honest, friendly, and made sure I understood the lease agreement. If I could give 10 stars i would.
I had a great experience at this public storage! I was greated by Tim and he was able to answer all my questions, was professional and super helpful!
Shout out to tim for all the help. movin he has give to my family and I
Ray (of sunshine) was an amazing help. We were walked through the process with grace and all our questions were answered with patience. Very nice and funny too @pulicstorage time to give Ray a Raise !!
Stopped by this location to modify a reservation and had the pleasure of being helped by Ray and her trustee sidekick Tim. Both were very helpful and super informative, in my humble opinion bolts deserve a raise. Their interactions with customers were right on point and I would return just to say hi to them!!!!!
I’ve had some issues with the door on my current unit. Ray Sunshine has done a lot to get me a new unit. I really appreciate all the help I received.
Great service. Employees treat you with respect and honesty.
These guys were great! When I came in, I had multiple partially-started reservations…They sorted everything out, reviewed all the details of the rental agreement, and made sure I knew to check if my insurance already covers the unit. Would highly recommend, THANK YOU!!
I recently had the pleasure of using the services at this Public Storage location and I must say, my experience was nothing short of amazing. The property is well-maintained, secure, and easily accessible, making my storage needs hassle-free.
What truly sets this place apart, though, is the incredible team led by Jason. Their professionalism, friendliness, and willingness to go above and beyond have made a lasting impression. Jason and his team have consistently provided top-notch service, always ready to assist with any queries or help I needed.
As I prepare to transfer to another Public Storage location, it's with a bit of sadness that I'll miss the exceptional service here. If you're looking for a reliable and pleasant storage experience, I highly recommend this location and its wonderful team.
Worker was very helpful and knows the job very well . Very kind and respectful definitely will return 👍
Rae & Chris both have amazing customer service, patience & explain everything very well.
Rae was so sweet and had amazing customer service, explaining everything perfectly !
VERY SATISFIED!!! JESSE EXPLAINED EVERYTHING SO I COULD UNDERSTAND EASILY. SUPER RESPECTFUL AND JUST REALLY FRIENDLY.THANK YOU SO MUCH PUBLIC STORAGE AND TO MR.JESSE
Chris was very friendly and helpful
Chris is an amazing! Very informative and honest. I came in the other day to rent a unit and was so impressed with his service I came back the next day and secured the unit.
Nice and clean. Chris was super helpful with getting a unit.
The store representative provided awesome customer service. Was very pleasant and wonderful to work with.
Wouldn't want to go.anywhere else!! The staff has always been friendly and attentive to my needs helping me out in any way they could. I have been with them for years and won't go anywhere else. Thank you for making my storage experience better!!
My family and I rented here for a few years while we got back on our feet,, everyone throughout the years has been wonderful, Our furniture did not suffer any type of damage due to the AC on 24/7.. never had any issue with security. Today was our last day renting there.. and let me tell you the help we got from Jessie and Ashley, the front office employees, was beyond gratifying..Jessie walked me to and from the unit to make sure everything was good he was amazing and Ashley helped me with closing the account and stopping payment ! 🙏🏻🙏🏻👍👍👍
Andrew was extremely helpful. He made our move much easier with his professional service. We had a great experience!
Friendly employees. Clean facility.
Associate was great he accommodated me with all my needs awesome customer service.
Quick & easy great customer service
Mark nice guy ,he help me a lot
I’m new into town and was looking for a reasonable storage close to my home. I spoke with the property manager and he was very kind and straight to the point of what my options were. I recommend this storage to anyone looking for one
The two Guys in the front has Great customer service!
Easy rental experience from beginning to end-- I signed up online, had locks in my unit when I arrived, and was able to close out my unit on the app when I moved out. No need to go into the office or call at all. The facility was always clean and staff was attentive to my needs while I was there. The provided carts were super helpful when moving stuff in and out. I felt safe accessing my unit as a single female with my infant son. The only con I found is that the building with the units is closed after a certain time, but it's not difficult to work around once you know that.
Thanks for all your help Chris with The move in and out. Easy and painless. All send anyone I can your way. Thanks again
I Had A Great Experience With A Young African American Man From Chicago.
He Was Very Helpful And Patient. Thankyou
today I made a payment for a storage unit out of state, the 2 guys at this location were very helpful,knowledgeabe and friendly. thanks
Chris is such a great person has a great additude always on top of everything that is important & knows how to control any situation at the best of his aknowledgement every management position great customer service just an all around great man thank you for being you
1- The price is right ! Financially, right up my alley. 2- The past three months, very clean and convenient. 3- The guy Chris, who I spoke with and helped seemed kind, caring and considerate. How but 10 stars ?
Just became a customer today and had a great/quick experience. Markell was very helpful and knowledgeable. Initially I ran into some issues and he was able to quickly solve them for me and get me the perfect spot for my needs. Highly recommend asking for Markell!
Thank u to a great team .. when u need help they r there. nice smiling faces.. great job team
Like the location and staff is very helpful and delightful but, hate the gate access time every other public storage location's are open tell 9pm this one is closed more like 5:30 pm.
Hi my name is shanice stevens! I recently became part of public storage customer renting a good size of storage!!! With the expert of Chris helping me, I gave him 5star for fixing my issues I had right at the same time I had my issue. I can say it’s a great place and price for storage!!!! Thanks a lot chris!!!!
Had a great experience today while getting a new unit, Chris took the time to show me the unit size and explain all the information before agreeing to anything.
Thank you Chris for showing me your property. You are very knowledgeable and friendly.
The new property manager who just took over is so helpful. He walked me through all the coats and where my unit was. very polite, understanding, welcoming and made sure my unit was ready.
Exceptional Customer service Julio exceeded my expectations and greeting me in and helpful service.
Helpful and non stressful to get my unit and be done. I moved recently. And got my storage unit fast and easy. Thank you Julio. You were very friendly and helpful.
Dai has such great customer service service. I was delighted by her great positive vibes and attitude.
Albalese was amazing today was her first day alone and she helped me very well thank you Albalese
Great. Seems very nice so far. Very clean. Secure.
Julio had the most amazing personality I loved that he told me everything I need to know to make sure I have everything I need to move in
Came in to make a payment here because my location where I rent no one is ever there. Julio tok my payment and also reduce my rent to my old Julio is the greatest
Julio thank you for your one of a kind customer service
Julio was great my rental process was easy
Angel give me a great favor on delaying my rental rate increase. Thank you so much for this help it truly helps a lot
Julio was great he helped me with my storage
Thanks Julio for you help
Julio was amazing at his job and I truly appreciate his help especially with this hot weather… look forward to coming back and seeing a bright face at the desk … thank you guys
Julio is amazing. Great customer service.Topnacher sales person
Julio was great He helped me set up my PS APP now I can make. My payment and access my storage property.
I had several questions in handling the move out of my storage unit, Julio was extremely patient and very helpful handling all of my questions
with patience and with great detail... I can not tell you how much I appreciated all of his help....
Julios customer service was great out of this world thank you Julio for explaining me that we have an APP where we can open gate and make changes to our accounts and payment.thank you julio
Julio was great helped me with everything my storage unit is just what I needed
Very nice service, Julio helped me either everything.