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- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
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- Trusted nationwide since 1972
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Public Storage Self-Storage Units at 1808 W Camelback Rd, Phoenix, AZ
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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4'x5'Online only price$ 43/moSmall 4'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 43 /mo $ 43Best Price Label+ one-time $29 admin fee1 unit left! -
5'x5'Online only price$ 45/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- enclosed
$ 45 /mo $ 45Best Price Label+ one-time $29 admin fee1 unit left! -
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Advanced Security Features
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5'x5'Online only price$ 45/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 45 /mo $ 45Best Price Label+ one-time $29 admin fee1 unit left! -
4'x5'Online only price$ 48/moSmall 4'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 48 /mo $ 48Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 49/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 49 /mo $ 49Best Price Label+ one-time $29 admin fee1 unit left! -
5'x5'Online only price$ 52/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 52 /mo $ 52Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 62/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 62 /mo $ 62Best Price Label+ one-time $29 admin fee1 unit left! -
9'x10'Online only price$ 68/moParking 9'x10'- outside unit
- drive up access
$ 68 /mo $ 68Best Price Label+ one-time $29 admin fee1 unit left! -
5'x15'Online only price$ 124/moMedium 5'x15'- elevator access
- climate controlled
- inside unit, swing door
$ 124 /mo $ 124Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 134/moMedium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 134 /mo $ 134Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 223/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, swing door
$ 223 /mo $ 223Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 237/moLarge 10'x20'- elevator access
- climate controlled
- inside unit, swing door
$ 237 /mo $ 237Best Price Label+ one-time $29 admin fee2 units left! -
10'x20'Online only price$ 240/moLarge 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 240 /mo $ 240Best Price Label+ one-time $29 admin feeHurry! -
20'x20'Online only price$ 401/moLarge 20'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 401 /mo $ 401Best Price Label+ one-time $29 admin fee2 units left!
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Central Phoenix Storage Units on Camelback Road
With nearly 850 cheap storage units, this Public Storage offers a variety of self storage accommodations in the greater Phoenix area. Located on Camelback Road, one block east of 19th Avenue, it's a convenient location with easy access to and from the 17, 10 and 51 freeways.
Smaller loads of seasonal items fit perfectly in the 5x5 storage units, while Grand Canyon University students can take advantage of the medium-sized 10x10 units for some extra space. Families all over the Valley of the Sun, especially in the nearby Alhambra, Encanto and the Central Corridor communities, can even utilize one of the larger 10x30 storage units to store furniture and other items from several rooms.
Just a few miles from Downtown Phoenix, this Public Storage also features enclosed storage options for vehicles, as well as keypad-enabled entry.
Phoenix continues to be one of the fastest-growing cities in the nation, and has established itself as a premiere destination for food, sports, music and culture fans from all over the world. Public Storage is proud to be a fixture in the community, and remains committed to providing the Phoenix area with the highest level of self storage service.
Amenities:
- Over 600 climate controlled storage units
- Facility offers indoor or outdoor rentals to fit customer needs
- Month-to-month lease
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 728)
I had to get a storage unit quick and they came through rather quickly. Staff is friendly and courteous. I recommend this location.
Absolutely awful customer experience from a supposed manager of this location. SMILEY reached out to confirm a reservation 4/12 in which she did not relay or communicate that I needed to complete the reservation online or on the phone in order to lock in my unit. Stated I was not going to pay anything on the call until I actually saw the unit - she said that was not the reason for the call. Asked her directly if all I needed to do was verbally confirm the time/date of when I wanted to come in, nothing else! Her and her office then call me back 4/19 at 9am, today, to then try to 'sell' me that I did in fact need to pay or else 'college kids' could take the unit from me. Was very argumentative and did not call to resolve the misunderstanding, instead said I shut her down and that's why she wasn't able to complete/sell me last week. Not my job to do your job - if you lack sales or communication skills then maybe don't run a small business that isn't owned by you! Plenty of other options and with people that DON'T LACK basic customer service skills.
*Need to provide feedback to corporate but she said she didn't have their number...??? You run this store but lack general knowledge about your corporate office too? Hmm
Great staff! Very helpful!
Excellent , professional and very respectful.The sorrounding is very clean and Shayla is amazing,She attended to me so well that was the reason why I returned and choose this place.Shayla is great
MJ was very polite and friendly.
Prices are very fair and associate smiley made the process easy peasy thank you, I will definitely recommend to anyone looking for a storage.
So easy I made a reservation online and I went got my storage it was fast and easy. Smiley got me a great deal and I was in and out. Great storage.
100% recommended
Smiley was very helpful and respectful.
SMILEY IS ALWAYS SO VERY HELPFUL AND EXPLAINS EVERYTHING WELL. ANSWERED ALL MY QUESTIONS. SHE'S SUPER KNOWLEDGEABLE 🤗
Great and informative service from MJ. She was pleasant and made the process smooth. Great job
shayla was fantastic! super helpful. helped me get my unit upgraded in less than 10 minutes. love this location!
She was very professional well mannered does her job very well. Thank you
J I'm
I recommend this facility. Just ask for Smileyface . She was really professional and held great quality customer service skills. I will definitely come back to this facility if needed.
Mj and smiley offer great customer service. Thank you again lady’s. (:
I was very satisfied with the staff helping me to receive a different storage unit.Smiley and Ms.MJ was very friendly and I appreciated their service to me.
MJ is very Kindle and has a lot of patience. Very good rep. She helped me with a change very fast and kindly. Show me the options and show me the space.
Recommended.
Thank you Smiley and Miss MJ for answering all of my questions and helping me get all set up today!
The girls in the office are great, just didn't like all the add on fees, the should be more up front, I will never rent from them again and suggested to future tennets to look elsewhere.
Muy contenta con el servicio me ayudaron mucho y muy buena la información pude agarrar muy rápido la unidad y me convino mucho thank you Sam and AJ
Mj and Sam were Very helpful and friendly 😄
I just rented a unit today. Smiley was very helpful and listened to my woes as to why I needed a unit.
I don’t know if it’s just this place or if it’s every storage place I hope not. The hours that you can access your belongings are not conducive if you work and you have a life. When the office is closed so is the storage facility???
Met with Smiley & Sam. Very professional and provided exceptional customer service. They explained all the terms in regards to renting a unit, and we reserved it! Thank you Ladies 😊
Horrible.
MJ did a great job 👏
Smiley & MJ were great!
Thank you so much MJ for your 5 star friendly service and making our experience easy.
FYI, it doesn't matter what day of the month you begin your rental. You will be charged on the first every month afterwards and there isn't any credit or reimbursement if you use your passcode for just one day. I'm out $160 for a unit I'm not using anymore
Smylee you’re such an amazing worker. I watched you multitask by yourself everytime im in office. You help with a lot thank you.
Super fast rental process from a very friendly and professional person. Smiles walked me through the process and I was out the door in no time!
All star customer service from Smiley and Mj I really appreciate you two ladies. I will refer friends and family here.
-Alfred Peoples
Smiley was so professional and knowledgeable about everything concerning the space I was inquiring about. She had amazing energy and a beautiful smile definitely a good face/ attitude for the company. 10/10 I definitely would recommend.
This was a great and efficient experience. Needed to move out my apartment furniture quick and store it due to a fire. Shayla was professional and truly good at their job! Will continue to use their service in the future!
MJ was very helpful with all of my questions. She was also very helpful with finding my unit. Thank you so much.
MJ was very helpful and great customer service .
Damien and Melissa were super friendly as I was unpacking my unit and thought I had a lot less time than I did and they assured me I had until the end of the month to unpack which saved me a ton of stress!
Daniel was very helpful thank you for everything!
Shayla are great 👍
Smileys customer service was amazing. Helped me out and was transparent with the information and procedures. I needed to change my storage and went there totally tired from work and busted.l and the process was super easy. She was a delight. Definitely need some music and a raise.
CJ is amazing!
Gracias personal de PUBLIC STORAGE!
Súper amables, y explícitos al dar la informacion.
Gracias Jessy y María!😁
People are great. Rates are good. Gate doesn't always work and app won't give code when on property to open gates manually. Gate hours aren't so good. Would give 5 stars if not for issues with gates.
I recently had my first experience with Public Storage, and I couldn't be happier with the service provided by Nicholas, the property manager. As a first-time storage customer, I had a lot of questions and uncertainties. Nicolas was incredibly kind and patient, walking me through the entire process and showing me different storage sizes to find the perfect fit. His helpfulness and understanding made the experience smooth and stress-free. Nicolas truly went above and beyond to ensure I was comfortable and well-informed. Thank you, Nicholas, for your exceptional service and support!!
I have been renting a storage unit here for the last 6 months. They really ensure safety and security of your units. Nico helped us out the other day and his customer service was exceptional. Would recommend this Public Storage location to family and friends.
Front desk was very knowledgeable and nice. No pressure and made process very simple.
Excelente servicio me atendieron 2 amigos nico ,jessy.yo les doy un diez
So appreciative of the excellent customer care provided at this specific Public Storage location. Nico was especially kind, professional and helpful when I called recently to check-in about a rate update for our unit, making us feel like we were more than just a rental space number. Not to mention, we also like our climate controlled first floor unit-perfect for what we need! Highly recommend renting here--great communication and fabulous customer service.
Smiley was very attentive and helpful and concerned about the size unit I need she also gave me different rates showed me different units as well
Do not store anything of any value here.
My unit was accessed within a month of storing at this location. Three watches that held probably minimal monetary value but were very sentimental to me were stolen. I was alerted in the most nonchalant phone call. When I arrived I was greeted and everything was pleasant as if it was a normal day and they hadn't just been robbed. I asked if it happened often to which they said no. The place has cameras but they don't use them. The manager Tim tried to explain that if I couldn't remember what day they were robbed it would be highly inconvenient to filter through all the camera footage. The day I came in to assess which of my items were missing the lock I purchased from them to use for my unit had been removed for "security" but no worries the manager on duty made it seem like he was doing me a favor by comping the next one instead of making me purchase it.
They will not help but instead push you off to their 3rd party insurance agency to file a claim that goes nowhere.
My things are gone and will never come back and I will not be compensated. It really sucks.
Don't waste your time, money or precious items dealing with this circus.
Nico really helped me out...twice...always there when we need him....
Nicholas was awesome! Helped me out with everything I was looking for!! Recommend this location 100%
Nico was very helpful. I appreciated his courtesy.
So helpful and friendly. Both Smiley and Nico have helped me rent a unit here with great information and support.
Nico Flores did a great job helping us you made our day a bit brighter and we appreciate your attentiveness and keeping the place safe and clean this is by far our best experience here at this location we have been here over a year! Kiddos to a great employee making a difference and making us very happy customers!🎉🏆💙🙏😎🙌✅💪💓💜
Nico is awesome and very helpful. Great experience. I recommend public storage!
Awesome customer service and they help setup my account quickly and painlessly. Tim was really great with explaining everything and I got a great promotion deal. Thanks Public storage
Thank you Darlene for allllll the help. You made my transition so easy and smooth.
I love this location. The staff are very easy to communicate with and very Knowledgeable in there field. I spoke with Nicholas Flores the other day and he Rocks!
Tim could not have been more helpful and kind. He does an awesome job with all customers!!! He deserves a huge raise!!!
Great customer service by Tim; friendly, fast, answered all of our questions and made sure our needs were met.
Tim the man, did an amazing job getting me and my friend a storage unit. His outgoing personality made the whole process very simple. 10/10 recommend
Tim was so helpful and we appreciated it so much!
Tim was such Great help this morning. Love his customer service and his energy !
Great location PM awesome
Just rented a space and Raeann was super helpful!
Really helpful and great employees there at the front desk !!!!! Friendly environment!!!! Really recommend this place units are spacy and clean!!!!!thanks to reí and Tim !!! ❤️💚
Rae and tim were good help so nice
I really loved Rae sunshine hospitality was great and she's even a Virgo thank you she gave us great advice about getting our new storage Pocahanus Lady Ballerz Social Club Phoenix...
Tim was great! Smooth process- thanks!
Came to my unit to transfer and had great help and service from an employee Tim. He was fast ans gave me the best deal. That's why I been here for years.
My experience with Tim was excellent. He made the process of vacating my unit very smooth
Good service from Tim
Tim was very helpful and concise. Got me my storage space within 30 minutes. Very appreciated!
Tim helped me get a unit took less then 10 mins he is fast and efficient
At every turn, every time, they went above and beyond to be helpful. Their customer service efforts were excellent. Tim and Rae
I truly enjoy visiting my unit at this storage facility. THE STAFF IS SUPER HELPFUL & HOSPITABLE!
#TIMandREAN🤝🏾
Timmy is the best customer service rep and he handles everything when I'm in need of help. Thank you and keep up the great work!!!😊
TIM VERY Professional and nice I give 5 stars
Tim.....from the time i walked i was efficient, professional, honest, friendly, and made sure I understood the lease agreement. If I could give 10 stars i would.
I had a great experience at this public storage! I was greated by Tim and he was able to answer all my questions, was professional and super helpful!
Shout out to tim for all the help. movin he has give to my family and I
Ray (of sunshine) was an amazing help. We were walked through the process with grace and all our questions were answered with patience. Very nice and funny too @pulicstorage time to give Ray a Raise !!
Stopped by this location to modify a reservation and had the pleasure of being helped by Ray and her trustee sidekick Tim. Both were very helpful and super informative, in my humble opinion bolts deserve a raise. Their interactions with customers were right on point and I would return just to say hi to them!!!!!
I’ve had some issues with the door on my current unit. Ray Sunshine has done a lot to get me a new unit. I really appreciate all the help I received.
Great service. Employees treat you with respect and honesty.
These guys were great! When I came in, I had multiple partially-started reservations…They sorted everything out, reviewed all the details of the rental agreement, and made sure I knew to check if my insurance already covers the unit. Would highly recommend, THANK YOU!!
No complaints
Their gate is broken so I can only access when they're open which is a challenge.
I recently had the pleasure of using the services at this Public Storage location and I must say, my experience was nothing short of amazing. The property is well-maintained, secure, and easily accessible, making my storage needs hassle-free.
What truly sets this place apart, though, is the incredible team led by Jason. Their professionalism, friendliness, and willingness to go above and beyond have made a lasting impression. Jason and his team have consistently provided top-notch service, always ready to assist with any queries or help I needed.
As I prepare to transfer to another Public Storage location, it's with a bit of sadness that I'll miss the exceptional service here. If you're looking for a reliable and pleasant storage experience, I highly recommend this location and its wonderful team.
Worker was very helpful and knows the job very well . Very kind and respectful definitely will return 👍
Rae & Chris both have amazing customer service, patience & explain everything very well.
Rae was so sweet and had amazing customer service, explaining everything perfectly !
Horrific experience...if you are into being treated poorly, this place will certainly do it! Called Public Storage to rent a unit. I was told the Manager would be in the office, and to apply online, which I did. I was told the new lock would be inside the unit- I paid for the unit and lock, was told at this particular location, that I did not get the 1$ move in special. That's fine,whatever. (gimmick anyways). But - I'm going to tell you straight up- this place will steal your money and leave you hanging. When I went to the unit, not only could I not access it after paying for it-(they still had THEIR LOCK locking it)- but the parking lot was tore up PREVENTING move-in!!!
I called the manager who was supposed to show up at 2 pm. He or she did not answer the entire time I was on property - which was about 45 minutes to an hour. During that time, I decided to call the main customer service number, and they kept transferring me to this department, or that department- it was clear to me their entire organization needs a retraining shakedown in one call resolution. They couldn't get a hold of the property manager either. I finally asked for a refund, they told me 1-3 business days, and then on the third day, realized they never returned the money. I call customer service again that gives me the run around, and after speaking to 4 different incompetent agents, I'm then told 5-7 business days. Funny how they can rip you off immediately, but don't have to pay you interest for holding your money hostage? So glad I spent a day with the public storage nightmare instead of doing something useful such as resting on my day off, or reading a good book if this is the idea of the new " Woke" agenda, you can keep it because your people skills suck. . As far as management goes? I guess corporate welfare is a real thing, because they are as helpful as a box of rocks. It's Friday, I still have not received my money back for the storage they messed up on. Screw Public Storage!
THIS WILL BE THE LAST TIME I GET A UNIT HERE .. MANGER ON PROPERTY TOLD ME THAT I can't get into my unit because there close until Oct 25 th so he close the gate on me can they do this I pay on time every month does anybody know if it really close until the 25th please let me know
It was great
VERY SATISFIED!!! JESSE EXPLAINED EVERYTHING SO I COULD UNDERSTAND EASILY. SUPER RESPECTFUL AND JUST REALLY FRIENDLY.THANK YOU SO MUCH PUBLIC STORAGE AND TO MR.JESSE
Chris was very friendly and helpful
Chris is an amazing! Very informative and honest. I came in the other day to rent a unit and was so impressed with his service I came back the next day and secured the unit.
Nice and clean. Chris was super helpful with getting a unit.
The store representative provided awesome customer service. Was very pleasant and wonderful to work with.
Wouldn't want to go.anywhere else!! The staff has always been friendly and attentive to my needs helping me out in any way they could. I have been with them for years and won't go anywhere else. Thank you for making my storage experience better!!
My family and I rented here for a few years while we got back on our feet,, everyone throughout the years has been wonderful, Our furniture did not suffer any type of damage due to the AC on 24/7.. never had any issue with security. Today was our last day renting there.. and let me tell you the help we got from Jessie and Ashley, the front office employees, was beyond gratifying..Jessie walked me to and from the unit to make sure everything was good he was amazing and Ashley helped me with closing the account and stopping payment ! 🙏🏻🙏🏻👍👍👍
Andrew was extremely helpful. He made our move much easier with his professional service. We had a great experience!
Friendly employees. Clean facility.
Associate was great he accommodated me with all my needs awesome customer service.
Nice clean house
These guys don't have the features that are advertised online. They overcharged me and couldn't explain why but said I'd get a check in 3-4 weeks for the mishap. The unit that was promised online wasn't available and incorrect. There's no cart dollies for the front part of the facility. There's no cool air for the temperature controlled section. The hours they're open are only until 6 pm. They close at 5 pm on Sundays! It is highly inconvenient to get to because of the light rail tracks, especially during rush hours. This place is TERRIBLE. I do NOT recommend this to ANYONE.
Quick & easy great customer service
Mark nice guy ,he help me a lot
I’m new into town and was looking for a reasonable storage close to my home. I spoke with the property manager and he was very kind and straight to the point of what my options were. I recommend this storage to anyone looking for one
The two Guys in the front has Great customer service!
Easy rental experience from beginning to end-- I signed up online, had locks in my unit when I arrived, and was able to close out my unit on the app when I moved out. No need to go into the office or call at all. The facility was always clean and staff was attentive to my needs while I was there. The provided carts were super helpful when moving stuff in and out. I felt safe accessing my unit as a single female with my infant son. The only con I found is that the building with the units is closed after a certain time, but it's not difficult to work around once you know that.
I was kicked out for what they said for spending to much time picking stuff up and dropping stuff off.
Thanks for all your help Chris with The move in and out. Easy and painless. All send anyone I can your way. Thanks again
I Had A Great Experience With A Young African American Man From Chicago.
He Was Very Helpful And Patient. Thankyou
today I made a payment for a storage unit out of state, the 2 guys at this location were very helpful,knowledgeabe and friendly. thanks
Chris is such a great person has a great additude always on top of everything that is important & knows how to control any situation at the best of his aknowledgement every management position great customer service just an all around great man thank you for being you
1- The price is right ! Financially, right up my alley. 2- The past three months, very clean and convenient. 3- The guy Chris, who I spoke with and helped seemed kind, caring and considerate. How but 10 stars ?
This place is so disgusting filthy and so old. The swamp coolers have no vents and yet they brag about their storage units as if they were the best in town. The office personnel sometimes can be friendly (during the sell pitch) very obnoxious and rude thereafter. Please go somewhere else.
Word to the wise, GATES CLOSE AT 6PM!! I'm currently renting at this location and am not happy about it whatsoever! A friend of mine helped move some of my belongings into the unit I setup online. I was out of town and was happy for the help. Having done business with the company in the past I wasn't worried about checking it out in person first. Seriously regretting it now! The hours are ridiculous!! There's no access past 6pm and 5pm on the weekends. How can you close this early and expect ppl working a 9-5 to get anything done by 6pm?! So word to the wise, look somewhere else.
Just became a customer today and had a great/quick experience. Markell was very helpful and knowledgeable. Initially I ran into some issues and he was able to quickly solve them for me and get me the perfect spot for my needs. Highly recommend asking for Markell!
Go somewhere else period.
The place is so run down. The swamp cooler on the 3rd floor is about to fall off. The elevators are disgusting and broken. The doors to get into the building do not work. The elevators get stuck. The place is filthy smells like a public restroom on a hot day it is definitelynot climate controlledit is always so hot. So glad to find another facility I pay way too much for this dump.
The hours are terrible
Thank u to a great team .. when u need help they r there. nice smiling faces.. great job team
The process was easy and the manager was amazing! We reserved a space online and showed up a few minutes later. Highly recommend!!
Like the location and staff is very helpful and delightful but, hate the gate access time every other public storage location's are open tell 9pm this one is closed more like 5:30 pm.
Hi my name is shanice stevens! I recently became part of public storage customer renting a good size of storage!!! With the expert of Chris helping me, I gave him 5star for fixing my issues I had right at the same time I had my issue. I can say it’s a great place and price for storage!!!! Thanks a lot chris!!!!
Garbage site.. I needed a storage in a crunch and this was the closest one.. went about 2 hrs after they were supposed to be open but no one was there and they were closed.. people with existing units couldnt even get in because no one was there.. called cust service and they said it should be open and tried calling the employee but they didn't even answer to them so I had to leave and find another place.
Needed a space for my car last minute - excellent customer service from the initial call, to Jesse who assisted me at the property. Very friendly, informative and quick. Great spot and location - Very easy and the price was significantly better than I was paying at Storquest!
Updated, facility is dirty and never swept or kept clean. In the short while I had my car there I got 2 nails in my tires, simply driving in and out
Thank you!
Had a great experience today while getting a new unit, Chris took the time to show me the unit size and explain all the information before agreeing to anything.
Terrible company, don't trust them with your stuff.
Not good.
They don’t keep track of their paperwork and auction off the wrong storage unit from time to time.
Thank you Chris for showing me your property. You are very knowledgeable and friendly.
I found that the roof had leaked and half of the contents in my unit completely destroyed. The staff never reported the problem or potential problem to the customers. I was offered another unit when I discovered the mess but the employee never returned to give me another unit. He actually left the premises at closing time (6:00pm) without returning to help me. I was in the 'closed' building alone until 9:30pm. I returned this next day to be told that yes it was a roof leak but they are not allowed to tell us and we are not allowed to read any kind of report regarding the incident and I am having difficulty contacting management or a district manager and my insurance company cannot get a hold of them either. I was told by an employee that they are not allowed to give out the name of the district manager of Public Storage or the email address to which they can be reached.
The new property manager who just took over is so helpful. He walked me through all the coats and where my unit was. very polite, understanding, welcoming and made sure my unit was ready.
Exceptional Customer service Julio exceeded my expectations and greeting me in and helpful service.
Helpful and non stressful to get my unit and be done. I moved recently. And got my storage unit fast and easy. Thank you Julio. You were very friendly and helpful.
Dai has such great customer service service. I was delighted by her great positive vibes and attitude.
Albalese was amazing today was her first day alone and she helped me very well thank you Albalese
The staff gets 5 stars but I have to subtract a couple of stars for the limited access (gates locked at 6pm!!) and they don't accept deliveries.
lie to me every month.. very unprofessional wouldn't take a free storage there
Great. Seems very nice so far. Very clean. Secure.
Julio had the most amazing personality I loved that he told me everything I need to know to make sure I have everything I need to move in
Came in to make a payment here because my location where I rent no one is ever there. Julio tok my payment and also reduce my rent to my old Julio is the greatest
Julio thank you for your one of a kind customer service
Julio was great my rental process was easy
It's ok. Nobody never seems to be in the office.
Can't wait to close this unit. Grifters and opportunists approach around every corner.
The unit was in bad shape when we rented it. Asked for repairs that were ignored.
Angel give me a great favor on delaying my rental rate increase. Thank you so much for this help it truly helps a lot
Julio was great he helped me with my storage
Thanks Julio for you help
Julio was amazing at his job and I truly appreciate his help especially with this hot weather… look forward to coming back and seeing a bright face at the desk … thank you guys
It's a decent storage area nearby where I work and near my home. The hours kinda suck for me (accessible only from 6am to 6pm m-f) and the prices fluctuate (you all should know that the prices will change, mike went up). It is however, a place to store stuff, at the least. There are different sizes available and some 24hr access storage units for a pretty penny. The staff is very friendly, knowledgeable, and prompt. The service is quite good. Wish the hours were better but it is in a... Questionable... Part of town.
Be wary of quickly rising rent costs.
Julio is amazing. Great customer service.Topnacher sales person
Julio was great He helped me set up my PS APP now I can make. My payment and access my storage property.
I had several questions in handling the move out of my storage unit, Julio was extremely patient and very helpful handling all of my questions
with patience and with great detail... I can not tell you how much I appreciated all of his help....
Julios customer service was great out of this world thank you Julio for explaining me that we have an APP where we can open gate and make changes to our accounts and payment.thank you julio
Julio was great helped me with everything my storage unit is just what I needed
Very nice service, Julio helped me either everything.
Jr cool
The person or two working there are kind and have helped us with any questions we’ve had so far. The problem I’ve had is that since coming here this place never seems staffed appropriately. You have this large facility and there was one person working there the last three visits I’ve made.
Number one, this isn’t safe for that person. This neighborhood and the clientele that I’ve seen coming by can be a bit unruly.
Number two, how can they comfortably take breaks like this? In my case I was stuck waiting for an extra 20 minutes bc no one was there to return my wife license. I’m glad you at least give them breaks but for the love of god give them some backup so they can actually enjoy the time off.
Number three, it’s just dirty. There is trash is all around the dumpster, the hallways are grimy and there has been a bathroom out of order since I came by last week. You would think being two years into covid that cleanliness would be understood by upper management.
When you start adding all these things up it just seems that whoever runs the facility at the higher levels of management is either not doing their job properly or just doesn’t really care about the quality of service that this place is actually offering.
I don’t need a reply, please just initiate the change. Not even for the customers but for the people who are stuck working for a business that is clearly working in inequity.