Public Storage Self-Storage Units at 1808 W Camelback Rd, Phoenix, AZ

I recently had my first experience with Public Storage, and I couldn't be happier with the service provided by Nicholas, the property manager. As a first-time storage customer, I had a lot of questions and uncertainties. Nicolas was incredibly kind and patient, walking me through the entire process and showing me different storage sizes to find the perfect fit. His helpfulness and understanding made the experience smooth and stress-free. Nicolas truly went above and beyond to ensure I was comfortable and well-informed. Thank you, Nicholas, for your exceptional service and support!!

I have been renting a storage unit here for the last 6 months. They really ensure safety and security of your units. Nico helped us out the other day and his customer service was exceptional. Would recommend this Public Storage location to family and friends.

Front desk was very knowledgeable and nice. No pressure and made process very simple.

Excelente servicio me atendieron 2 amigos nico ,jessy.yo les doy un diez

So appreciative of the excellent customer care provided at this specific Public Storage location. Nico was especially kind, professional and helpful when I called recently to check-in about a rate update for our unit, making us feel like we were more than just a rental space number. Not to mention, we also like our climate controlled first floor unit-perfect for what we need! Highly recommend renting here--great communication and fabulous customer service.

Smiley was very attentive and helpful and concerned about the size unit I need she also gave me different rates showed me different units as well

Do not store anything of any value here. My unit was accessed within a month of storing at this location. Three watches that held probably minimal monetary value but were very sentimental to me were stolen. I was alerted in the most nonchalant phone call. When I arrived I was greeted and everything was pleasant as if it was a normal day and they hadn't just been robbed. I asked if it happened often to which they said no. The place has cameras but they don't use them. The manager Tim tried to explain that if I couldn't remember what day they were robbed it would be highly inconvenient to filter through all the camera footage. The day I came in to assess which of my items were missing the lock I purchased from them to use for my unit had been removed for "security" but no worries the manager on duty made it seem like he was doing me a favor by comping the next one instead of making me purchase it. They will not help but instead push you off to their 3rd party insurance agency to file a claim that goes nowhere. My things are gone and will never come back and I will not be compensated. It really sucks. Don't waste your time, money or precious items dealing with this circus.

Nico really helped me out...twice...always there when we need him....

Nicholas was awesome! Helped me out with everything I was looking for!! Recommend this location 100%

Nico was very helpful. I appreciated his courtesy.

So helpful and friendly. Both Smiley and Nico have helped me rent a unit here with great information and support.

Nico Flores did a great job helping us you made our day a bit brighter and we appreciate your attentiveness and keeping the place safe and clean this is by far our best experience here at this location we have been here over a year! Kiddos to a great employee making a difference and making us very happy customers!🎉🏆💙🙏😎🙌✅💪💓💜

Nico is awesome and very helpful. Great experience. I recommend public storage!

Awesome customer service and they help setup my account quickly and painlessly. Tim was really great with explaining everything and I got a great promotion deal. Thanks Public storage

Thank you Darlene for allllll the help. You made my transition so easy and smooth.

I love this location. The staff are very easy to communicate with and very Knowledgeable in there field. I spoke with Nicholas Flores the other day and he Rocks!

Tim could not have been more helpful and kind. He does an awesome job with all customers!!! He deserves a huge raise!!!

Great customer service by Tim; friendly, fast, answered all of our questions and made sure our needs were met.

Tim the man, did an amazing job getting me and my friend a storage unit. His outgoing personality made the whole process very simple. 10/10 recommend

Tim was so helpful and we appreciated it so much!

Tim was such Great help this morning. Love his customer service and his energy !

Great location PM awesome

Just rented a space and Raeann was super helpful!

Really helpful and great employees there at the front desk !!!!! Friendly environment!!!! Really recommend this place units are spacy and clean!!!!!thanks to reí and Tim !!! ❤️💚

Rae and tim were good help so nice

I really loved Rae sunshine hospitality was great and she's even a Virgo thank you she gave us great advice about getting our new storage Pocahanus Lady Ballerz Social Club Phoenix...

Tim was great! Smooth process- thanks!

Came to my unit to transfer and had great help and service from an employee Tim. He was fast ans gave me the best deal. That's why I been here for years.

My experience with Tim was excellent. He made the process of vacating my unit very smooth

Good service from Tim

Tim was very helpful and concise. Got me my storage space within 30 minutes. Very appreciated!

Tim helped me get a unit took less then 10 mins he is fast and efficient

At every turn, every time, they went above and beyond to be helpful. Their customer service efforts were excellent. Tim and Rae

I truly enjoy visiting my unit at this storage facility. THE STAFF IS SUPER HELPFUL & HOSPITABLE! #TIMandREAN🤝🏾

Timmy is the best customer service rep and he handles everything when I'm in need of help. Thank you and keep up the great work!!!😊

TIM VERY Professional and nice I give 5 stars

Tim.....from the time i walked i was efficient, professional, honest, friendly, and made sure I understood the lease agreement. If I could give 10 stars i would.

I had a great experience at this public storage! I was greated by Tim and he was able to answer all my questions, was professional and super helpful!

Shout out to tim for all the help. movin he has give to my family and I

Ray (of sunshine) was an amazing help. We were walked through the process with grace and all our questions were answered with patience. Very nice and funny too @pulicstorage time to give Ray a Raise !!

Stopped by this location to modify a reservation and had the pleasure of being helped by Ray and her trustee sidekick Tim. Both were very helpful and super informative, in my humble opinion bolts deserve a raise. Their interactions with customers were right on point and I would return just to say hi to them!!!!!

I’ve had some issues with the door on my current unit. Ray Sunshine has done a lot to get me a new unit. I really appreciate all the help I received.

Great service. Employees treat you with respect and honesty.