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Address

1954 W Union Hills Drive
Phoenix, AZ 85027

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

623-208-5850

623-208-5850

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

623-208-5850

623-208-5850

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 44/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 44/mo $59
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 61/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 61/mo $81
    Online only price
    50% off first month rent

    No Obligation

  • New

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  • Save Impression

    5'x10'
    Online only price
    $ 62/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 62/mo $83
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    8'x13'
    Online only price
    $ 75/mo
    Online only price
    50% off first month rent
    Parking 8'x13'
    • Uncovered parking
    $ 75/mo $100
    Online only price
    50% off first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    7.5'x10'
    Online only price
    $ 75/mo
    Online only price
    Medium 7.5'x10'
    • Outside unit
    • Drive-up access
    $ 75/mo $99
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 80/mo
    Online only price
    50% off first month rent
    Medium 7.5'x10'
    • Outside unit
    $ 80/mo $107
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 82/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 82/mo $109
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 88/mo
    Online only price
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 88/mo $118
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 95/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 95/mo $126
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 154/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 154/mo $206
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 178/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 178/mo $237
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 181/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 181/mo $241
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 198/mo
    Online only price
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 198/mo $264
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 262/mo
    Online only price
    50% off first month rent
    Large 10'x30'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 262/mo $349
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    12'x30'
    Online only price
    $ 264/mo
    Online only price
    50% off first month rent
    Large 12'x30'
    • Outside unit
    • Drive-up access
    $ 264/mo $351
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Storage Units Near 19th Avenue and Union Hills Drive

This Public Storage, serving the Deer Valley and Northwest Phoenix communities, is easily accessible from any direction and features a wide range of self storage options, with units ranging from the compact 5x5 to a much larger 10x30 unit.
Located near the intersection of 19th Avenue and Union Hills Drive, just south of Loop 101 and just east of Interstate 17, this Public Storage offers indoor and outdoor storage units to accommodate any storage need.
With easy access off of the Black Canyon Freeway, it's a great storage option for hitting the road and heading to Northern Arizona. Whether storing gear needed to escape the summer heat with a quick trip to Lake Pleasant or keeping seasonal equipment for a Snowbowl winter skiing excursion in Flagstaff, there are sizes for nearly every need.
It's also a great location for families who need self storage space while undergoing a remodel in the Anthem community.
There are more than 500 units at this location, including climate controlled storage options.
This Public Storage also offers the benefit of an on-site manager who lives at the property, as well as the option to store vehicles in enclosed indoor units.
With Deer Valley's dense commercial, industrial and multi-family housing developments, Public Storage is proud to offer our wide-ranging, expert services to the community.
Amenities:
  • Keypad code required for access to facility
  • Moving supplies from tape to boxes sold in the store

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 433)

September 15, 2023
Google Public Storage Richard Oliphant
The staff is very friendly and helpful....I had an issue and they helped me
September 14, 2023
Google Public Storage Garrett Frix
Great location. Super convenient access to I17. Secure storage. Helpful staff. It’s been a good experience each time we’ve been here.
September 14, 2023
Google Public Storage Alecia Matsen
The gentleman who helped me, Joaquin, I believe his name was, was super kind and patient with me. I had a lot of questions about prices and sizing, and Joaquin took the time to talk to me about my needs and budget. A+ service!! He really made what I thought was going to be a confusing process quick and painless! Made my day SO much better, and saved me SO much time!! Thanks, Joaquin!!
August 11, 2023
Google Public Storage Johnathan Levih
Rosie was a refreshing face in this otherwise hectic process. She was kind, helpful and listened to my stories. Definitely someone I will be happy to see. If you stop by, say hola from me, or danke!
August 11, 2023
Google Public Storage No Body
Ruby is cheerful and very helpful
August 5, 2023
Google Public Storage Nicole Vargas
Rosie was helpful with all my needs and questions , my boyfriend has a storage unit, the price raise was like 80 dollars difference so she put in a decrease as of course it was denied she understood and did what she could. Thank you rosie :)
August 4, 2023
Google Public Storage jennifer carro
Rosie had wonderful customer service and would recommend her to friends
August 3, 2023
Google Public Storage Rhonda Hodgman
Horrible place! 11:00 pm woman runs up to me begging to use my phone. No problem. Her car is behind locked gate, she cannot get her car out. Code it not working, she is new to the facility. Knocked on the 24 hr security guards door, he refused to help, said his 'kids were sleeping, call the # on the code box". NO ANSWER to that # given. Just a recording over and over ... the woman had to call a friend to come get her for the night and leave her car!
July 21, 2023
Google Public Storage John
Customer service has always been helpful.
July 21, 2023
Google Public Storage Lil YungA
It's my time getting a storage and Rosie help me out so much by explaining everything to me about the storage place and the cost and even helping me on the size of the storage for my stuff. I will be coming here again soon ,
July 21, 2023
Google Public Storage Jason Hendricks
July 14, 2023
Google Public Storage Sylvana Miranda
Rosie was very pleasant and willing to help me with what she could. My unit was broken in to almost a month ago and I explained I've been trying since the break in to get footage over to the officer I filed the report with. She understood my frustration with getting no where and no follow up call back when promised as to what's going on with that. She was so kind as to provide me with the District Manager phone number to get some assistance. Thank You so much Rosie for caring and taking the time to help me get the ball rolling
June 8, 2023
Google Public Storage RAZVAN STELEA
I was renting unit 1301, a 10x20 for $236/month. a couple of moths later they increased my rent to $331.34 without a notice. i filed a complaint but it was denied. I tried to call several times per day prior to the end of May but nobody answered. Finally around 7-8 am on June 1st, I asked my friend to go and get my car out because I am traveling wiyh my job and I am outside the country. Finally the manager answered the phone on June 1st and told me as long as the lock is off the unit he will cancel the agreement. a couple of hours later I've received an e-mail that I owe $331.34 because I took out the car 7.5 hours late. the car should've been out the night before but never told me this during the call. I called and filled a complaint and didn't receive an answer therefore I called today and I was told that my billing dispute was rejected. Try to stay away, they rip people off. I plan on calling the BBB and see what I could do !!!
June 3, 2023
Google Public Storage Timothy Sanders (Jacob)
Ahhh
May 15, 2023
Google Public Storage Melissa Draper
Had to rent out a storage unit for my daughter's things getting ready for her to head to NAU. Joaquin was amazing and extremely patient getting us all set up
May 15, 2023
Google Public Storage Misty Decker
I recently visited phoenix to help a friend move. We had to rent a storage unit for their stuff as they were downgrading apartments. Joaquin was incredibly helpful and explained everything to us to make sure we were getting the best deal. 10/10 recommend
April 21, 2023
Google Public Storage James Mihalcin
The property is safe an secure !!! Peace of mind when storing my stuff there !!!! Very convenient an staff are polite an curtisous!!!
February 26, 2023
Google Public Storage Pungo
February 17, 2023
Google Public Storage Tom Freeman
Rosie has the best customer service that I have seen in a very long time. I stopped in on my way home from work and asked about a space. Rosie was so helpful, she did not have what I was looking for but she took the time to look at other properties for what i was looking for. Unfortunately she did not find what i want. I do not want to go any further than 7th ave and union hills. I really appreciate the time and effort that Rosie took to help me out. We need more people like Rosie.
February 10, 2023
Google Public Storage Chris
Rosie is very friendly, Helpful and knows what's she's doing.
January 21, 2023
Google Public Storage Redstar Transportation
November 26, 2022
Google Public Storage Carl Mueller
The young lady was polite and friendly
November 3, 2022
Google Public Storage Armando Rizo
October 13, 2022
Google Public Storage Bob Haney
This place was quick and easy no hassle about getting storage. It made life easier. Valerie is the best she loves dogs and is very communicative. I wouldn't want anyone else watchingmy stuff. VALERIE IS GRADE A ABOVE ANYONE ELSE
October 8, 2022
Google Public Storage Mars Llamas
Samantha is awesome so friendly and everything went well. Thank you so much!
September 24, 2022
Google Public Storage J Jacobs
Samantha was great!!!! Once again great customer service!! Knowledgeable and friendly...!!!
September 24, 2022
Google Public Storage Erin Eckenboy
Samantha was outstanding associate. VERY HELPFUL. She went above and beyond and is very professional. Best experience.
September 23, 2022
Google Public Storage Gary Given
Samantha provided friendly and excellent service in renting me a space.
September 17, 2022
Google Public Storage George
This was the second time I had an awful experience at public storage and as a result as I informed the staff I would never consider using them again. After purchasing furniture at Costco I need it to temporarily store it in a safe clean environment which led me to calling public storage for unit for 2 to 3 months. On the phone I specifically asked for a climate controlled unit in a local public storage that did not have any rodent problems. I was assured and directed specifically to this public storage. Over the phone and made a reservation in which I was told to follow the email and the entire order and transaction can be done without going into the office. The unit I reserved was supposed to be air conditioned and I was going to receive a free lock. With all the furniture loaded on the truck I drove up to the public storage and something made me hesitate signing the contracts online, thankfully. When I answered the location they informed me that the unit was not climate controlled and that a lock would be an additional $20. And for them this is the second time this has happened to me with public storage and in fact it was unacceptable to be lied to just so some reservations agent can book another reservation. However, since I had the furniture with me my options were limited. They assured me that this unit would not be too hot. I questioned as how that could be possible here in the Arizona heat of an outdoor basically garage space. They offered to show me the space for which I walked with two agents of public storage. During the course of our walk without exaggeration I picked up and handed to the woman at least 12 to 15 screws and nails. I inform them that that was not okay because I really don't want to get a flat tire coming to my storage space. I asked them if they maintain the parking lot with a magnetic roller type room so that this doesn't occur. It was clear as these screws and nails were dispersed over such a large area they weren't just a recent incident that precipitated the origin. They then attempted to get me a smaller unit with the same introductory special. However, while they were on the computer I went online and I was able to obtain a climate-controlled space as I ordered for $18 less per month. I stepped out of the office called Life storage and spoke directly with the manager of the facility. He couldn't have been any nicer and in fact assured me of a climate-controlled space for which I would not be subjected to a parking lot filled with nails and screws and in fact it was $18 per month cheaper. I walked back in to the public storage office and inform them that although I was a potential customer with a truckload of furniture I would not be utilizing their services. I was perfectly clear it's not okay to have a reservations agent lie to customers only to show up with a truck full of things to go in storage and being subjected to misrepresentations out of necessity. Furthermore the sheer fact of how messy the parking lot was filled with nails and screws is unacceptable as they probably would not cover the expenses for all the Lost tires that their customers are going to experience. Information I would never use public storage and I would never recommend them to anyone. I inform them their operating procedure and maintenance was unacceptable and demonstrated they have no concern for their customers.
August 29, 2022
Google Public Storage Srdjan Batovac
I’ve had couple of issues with this location. Consistent price increase, even though online prices were much lower. When asked about price match, I was told that I can cancel and rebook online. I would have to pay an additional admin fee. Second problem was that I was paying extra for air conditioning unit. AC was out for over 2 months and when I asked the front desk about price adjustment since I’m paying for something that I’m not getting, she rudely told me that they don’t guarantee what temperature will AC be set at (when reserving the unit i was reassured that the temperature will be 81 degrees during the summer). On top of that their app never works, it’s very dirty around (nobody ever picks up the trash I would see the same trash sitting in the same spot for 2+ weeks in a row), and very questionable people “hanging” around the property and gate. Finally got fed up and went with different company that actually provides what they promise.
August 15, 2022
Google Public Storage Haylee Golob
My move in date was this past Saturday, Aug 13th. When I got there, the gate and app weren’t recognizing my access code so I wasn’t able to get in. I was panicking since I needed to get my stuff in asap, and I wasn’t sure what to do. Thankfully, Val from the front office flagged me down and asked what was wrong. Once I told her what was going on, she immediately jumped into action to help me troubleshoot. She helped me get a new access code, as well as find my unit. She made sure I understood how to work the lock and overall was an absolute angel. I’m very thankful she was there to help me and I feel confident in my decision to go with this storage company. Not only was Val helpful, the units are amazing and high quality, it’s nearby me, and the location is easy to access and navigate. 10/10 would recommend and if I have another issue I hope I can have Val again!
August 8, 2022
Google Public Storage Mel Sezz
July 29, 2022
Google Public Storage Lorena Woodruff
We needed a storage for a move and had used Public Storage in the past and had a great experience so of course we thought to stop by this location!! Valerie was so awesome and helpful!! She gave us all the information thoroughly and was super nice!!! We definitely recommend coming by the 1954 Union Hills location for any storage needs!!
July 29, 2022
Google Public Storage Soak Raider
Very Clean! Plenty of room to maneuver with a trailer. Valerie at the front desk was super nice and very helpful.
July 6, 2022
Google Public Storage Yaron Cohen
The staff at this store is amazing! Walked in today, and was helped by Valerie. Very helpful, polite, and patient. It is reps like her that makes a company great! Also, they keep the property nice and clean. Keep up the good work.
June 19, 2022
Google Public Storage Roman Carrico
Although this business is very clean and safe for ours tuff. I'm giving it a low rating because in less than in a 14 month span they have raised the monthly Rent from approximately $250 to approximately $450. Basically a $200 monthly cost That is insane it's hard to move everything out and into a new facility since we work full time and the cost of renting a moving truck etc. We have the 10'x30' packed full roughly 3000 cubic feet.
June 9, 2022
Google Public Storage Ignacio Garcia
May 15, 2022
Google Public Storage Ashlyn Duncan
It's impossible to contact anyone to cancel, they keep raising their prices and no one is ever in the office to speak with. They aren't answering calls or emails.
April 2, 2022
Google Public Storage Michael Hill
Jeremy did great
April 2, 2022
Google Public Storage Marlene Gray
Jeremy helped me login.
March 31, 2022
Google Public Storage BJay Gines
I called here to help out relatives who are moving to the area and needs a place to store their things. I spoke with Joaquin about this and was able to get all the information necessary. Very good customer service and very informative. 10 out of 10
March 27, 2022
Google Public Storage Kimberlee Zeasman
Need to do everything online with no issues they send you a code the keys are in your locker and your set
March 11, 2022
Google Public Storage the_freedom_ford
Kody is the MAN!!! Got my phone set up to open the gate, what a game changer as I drive a big truck!!!
March 10, 2022
Google Public Storage Jay Davis
Clean place lots of room for moving trucks and on site office manager is friendly. The company I work with has a few units there and we never have problems getting to the units because of the wide aisles
March 6, 2022
Google Public Storage Carl Mueller
The employees make this place manager at this public storage unit. Awoke person
March 4, 2022
Google Public Storage Steven Scronic
Excellent service. Very helpful and patient. Thank you.
March 3, 2022
Google Public Storage robyn wiatt
I had a great experience with Public Storage. All my questions were answered. Joaquin explained every step of the process and is very polite. I love my unit.
February 24, 2022
Google Public Storage amanda smith
Thank you for going above and beyond even on your birthday the unit is exactly what I need it have a great one
February 7, 2022
Google Public Storage Cayla Creep
I look for a lot in a storage place, I'm storing my personal stuff yah know ? So the fact that Joaquin made me feel so comfortable about storing my possessions was such a relief. I will continue to chose this location based on the great experience that I received. thank you Joaquin !! keep up the hard work.
February 7, 2022
Google Public Storage R B
Susan is so polite and professional. The units are very clean and reasonably priced.
February 4, 2022
Google Public Storage Marissa Fabig
Jeremy was so helpful and friendly and thoroughly explained everything about renting a unit.
January 31, 2022
Google Public Storage cat eyes
They stole my money and wouldn't give it back. They said they wouldn't charge me until 3 days out do that I would have time to change my mind,but they charged me and I lost all of it and then they hung up the phone on me. Horrible experience. Will never go back!!!
December 20, 2021
Google Public Storage J Reed
It's easy to complain than to let someone know that they're doing an awesome job. Joaquin was awesome and answered all of my questions regarding my unit. The property is kept up(something that has bugged me with other storage companies) and I knew that my items were safe. If I need to use a storage company again, I will use Joaquin's location.
December 15, 2021
Google Public Storage Michael Asher
Had a terrific experience dealing with Joaquin. Place was clean and tidy. The knowledge was awesome. Helped me get the perfect size unit for my needs. Would totally send more business here.
December 15, 2021
Google Public Storage Ramon Harris
Joaquin walked me through the whole process and space I got worked well would recommend
December 15, 2021
Google Public Storage Valerie B
I called here to help out a friend who is moving to the area and needs a place to store her things for a short time. I spoke with Joaquin on the phone about this and was able to get all the information necessary for my friend. Very good customer service and very informative.
December 7, 2021
Google Public Storage Richard Mewes
Fantastic service here! Joaquin has always given amazing service and is a credit to your team, had a few issues with storage and Joaquin managed to get these sorted, usually I feel like an inconvenience, however he made me feel at ease with my questions and I fully trust him with my queries! Decent price too! Thank you Public Storage
November 26, 2021
Google Public Storage Jaclyn Burson
Joaquin was awesome! He was such a great employee that was kind and helpful. Everything was safe and secure. Thanks Joaquin!
November 19, 2021
Google Public Storage Daren Denham
Very nice place, the man running the office was very helpful. I look forward to doing business there.
November 9, 2021
Google Public Storage Mike Dickerson
Thank you Susan for getting me setup at Public Storage.Great job.
November 4, 2021
Google Public Storage Bob Bruno
November 3, 2021
Google Public Storage Anna Sconza
Joaquin was very helpful when I was needing assistance! Knowledgeable and friendly. I highly recommend Public Storage, the prices are good, and I know my stuff is in a safe place.
November 3, 2021
Google Public Storage Kristine Townsend
Thanks for the help from the long hair dude in the office will come back for sure
November 3, 2021
Google Public Storage David Denham
i needed a storage unit, joaquin was so helpful with the experience of walking through the entire procedure, everything was clean he told me what what he would do for us, and how everything would work out in the long run. it gave me plenty of confidence that my personal things would be well protected, all i see are good things out of the other reviews left for him, it was surprising it was more like an added benifit. thank you joaquin, give this man a raise sounds like he deserves it, and ill be back to say hello. +very friendly service +very productive +just yes +do it again? of course -David
October 28, 2021
Google Public Storage Karen Carter
Great facility, clean units and property. Joaquin’s knowledge and superb customer service made the whole experience better than expected. Thank you!
October 28, 2021
Google Public Storage Justice Bordner
Fantastic service! Convenient and easy!
October 28, 2021
Google Public Storage Ff_burns Brite
I don't usually take the time to leave reviews but my experience today was worth noting. The property is nice and well maintained but the customer service is what stood out as stellar. I just moved back to the area and it's been extremely stressful. Joaquin was such a big help today. At a time where customer service seems almost non existent and there's always an excuse on why something isn't what it should be he actually cares. You can hear it when somebody smiles or is truly kind and wants to help. It's service that I haven't experienced in a long time and that is a very valuable employee to have on your team.
October 6, 2021
Google Public Storage Donna W
The property was beautifully maintained and clean. Joaquin was an absolute joy to deal with and made the whole process go smoothly. Highly recommend!
September 24, 2021
Google Public Storage Patricia Tardugno
Public Storage was great. I got everything moved in without an obsti-tackles course. My unit is shaded, & easy access. Friendly & wonderful staff to make it all quick & easy.
September 18, 2021
Google Public Storage Tifiny Scott
Susen was so helpful and sweet and she always has a smile on her face . I thank you .
September 9, 2021
Google Public Storage Jody Messbarger
Needed a new storage place. Joaquin was great. Very friendly and knowledgeable.
September 9, 2021
Google Public Storage Mr. X
Its great
September 9, 2021
Google Public Storage James rodriguez
great facilities and even better staff at the complex, I was helped by a Mr Joaquin during the time and this employee was extremely helpful and knowledgeable. Joaquins service was top notch and reliable, his performance should be lauded and recognized for he is outstanding among his peers. If I'm ever in the area again I will be sure to come back to this employee to receive the same superior performance.
August 31, 2021
Google Public Storage A G
Clean, organized, and very secure storage center with a powered gate, and drive-up access... Vehicle storage also.
August 20, 2021
Google Public Storage Cassie Williams
Susie was very helpful, rental was efficient and unit was clean and ready. Great communication!
August 12, 2021
Google Public Storage James Lynch
August 11, 2021
Google Public Storage Jazzmine Hunt
Very smooth service! Ron explained everything in much detail and it was easy to understand. Will be back, highly recommended!
August 11, 2021
Google Public Storage JoJo Yvan
July 27, 2021
Google Public Storage joe blow
They real you in then start raising rates
July 22, 2021
Google Public Storage Janina Kahn
Staff very knowledgeable and accomidating, Ronald was awesome and extremely helpful.
June 29, 2021
Google Public Storage Tim Mrva
There are so many choices in Storage Rental "out there" but with the the close proximity to where we live, selecting Public Storage on West Union Hills seemed the obvious choice. We didn't know what to expect but we found a well-organized, clean and well-maintained facility with STELLAR customer service! Rosie helped us, and made us feel like a valued customer. Her friendly demeanor and her knowledge and expertise made the signing-up process painless and fast. She guided us through every step of the electronic onboarding process and answered all our questions thoroughly. I would recommend this facility very highly for anyone looking for a safe and secure location to store their excess belongings.
June 26, 2021
Google Public Storage Jabari Phillips
Ms. ROSIE was the most helpful at of all. Make sure you never let someone like Ms. Rosie go. She is a True blessing.
June 26, 2021
Google Public Storage whitney hall
Wonderful welcoming environment and was willing to help me fix my reservation it was very nice
June 25, 2021
Google Public Storage dat smoque
Rosie is the best, thank you for everything
June 23, 2021
Google Public Storage Christina Onion
June 23, 2021
Google Public Storage John Burman
The best employee that works at this location is Ms.Rosie she always helps you with whatever and is always in a good mood..
June 12, 2021
Google Public Storage Travis Landrum
Great friendly service. Rosie was a huge help. Can't recommend this place any more enthusiastically.
June 1, 2021
Google Public Storage Cindy Bolton
May 20, 2021
Google Public Storage Jennefer Shepard
This is the second review I've done on the public storage in 19th avenue and Union hills the first one wasn't so good actually it was horrible but now that they have change management got rid of the trash the place is much better the new manager Rosie is awesome she really cleaned the place up the units the office she presents herself well in the company as well she has gone above and beyond to make us feel like we should store things here and then it's safe when we had asked for something it when I had asked for something I did not have to wait she did it right then. We are no longer looking to move to a different facility so props to the management for hiring good management
May 18, 2021
Google Public Storage MilliBo 600
I love public storage there’s a lady there who always has a good attitude and is very nice.she always has a great smile on her face and greets us everyday. I love it. She keeps the whole storage area clean and she doesn’t let nothing past her.she does a great job and always asks us if we need water.she’s even there when I need to talk to someone.if you need a storage space come to here she’s got you covered and will make sure you leave very happy.
May 14, 2021
Google Public Storage eric cordova
Rosie was very nice and helpful. Seen if there was anything we needed. Awesome customer service.
May 5, 2021
Google Public Storage Shai Bendkovski
Rosy is the best storage manager, she always available and professional.
April 19, 2021
Google Public Storage Kaitlyn Davidson
Rosie was very helpful and made transitioning units seamless!
April 19, 2021
Google Public Storage Joe
I reserved a 10x15 unit. I measured the unit and it is only 10x13.5? False advertisement. Unit was not properly cleaned out from prior renter. Spider webs with dirt and debris on roll up door. Also there was multiple tears/damage on ceiling with insulation hanging out? For the price I've paid, I'm not happy with this unit but I have no other choice at this time but to continue using it.
April 16, 2021
Google Public Storage William Gay
I came into the public storage on 19th Avenue and Union Hills and spoke with the manager, Rosie, who went above and beyond to help me and answer my questions this place rocks. It's like the Rolling Stones of storage places!!!
April 11, 2021
Google Public Storage Melody Bean
Great Customer service from Rosie at this location. I was locked out of my unit from having to get new debit cards as well as her going above and beyond to contact her AAA to get access to our vehicle again after locking ourselves out. Best customer service ever!!
April 9, 2021
Google Public Storage lior cohen
I’m renting few units at 1954 w union hills dr phoenix az 85027 , the place is very clean and customer service is absolutely amazing ... Rosie the lady that at the front desk are very nice polite & informative. really recommend
March 28, 2021
Google Public Storage Anthony Sandoval
Rosie did an amazing job helping find what we were looking for great place
March 28, 2021
Google Public Storage Lamaj J Doh
I love this location! Wonderful staff , ESPECIALLY MS. ROSIE!!!! plus the location is convenient as there are many stores and food walking distance from this storage.
March 27, 2021
Google Public Storage Breanne Vega
Always works with us on every question I've got. Rosie is an awesome real lady that has helped me multiple times recently. Been renting for almost 2 years and she is one of my favorite
March 22, 2021
Google Public Storage Darin Rimel
Rosie at this public storage she is polite and she helps me what I need to get help with cuz I'm here a lot of times and she respects all people and she knows how how to talk to you
March 22, 2021
Google Public Storage Carl “Muff man” Mueller
Sense Rosie has been working here 1954 W Union Hills the bath rooms are.spotless the grounds are kept up. And very clean for a change Rosie is the best
February 14, 2021
Google Public Storage always.greener.onthe.otherside
I got a storage unit with my husband and Ron has excellent customer service. I feel my belongings will be safe here because of him. Thank you Public Storage for having Ron on your staff. He was most helpful.
January 15, 2021
Google Public Storage Terry Mullins
Ron is very helpful and friendly!! The place is clean storage units are nice👍👍😄
January 5, 2021
Google Public Storage Faith Peterson
This facility is very well taken care of. KYLE is very professional & answers all questions, helpful and always out making sure the property is taken care of. My lights were out on my unit, I only asked once and Kyle was out and got them working. I would refer this property.
December 12, 2020
Google Public Storage Francis Washington
Simply Movers we recommend
December 3, 2020
Google Public Storage Cara Gibbons
Kyle is amazingly helpful. Great experience everytime.
December 1, 2020
Google Public Storage Southwest public Safety Products of AZ
FFF--- NOT RECOMMEND THIS PLACE IS A JOKE!!! THEY WILL RAISE THE RENT ON YOU AFTER TELLING YOU THEY CARE ABOUT YOU!!
November 12, 2020
Google Public Storage David n Kathy Parmigiani
November 9, 2020
Google Public Storage David Parmigiani
November 4, 2020
Google Public Storage Aaron Parsons
Just a storage place
October 8, 2020
Google Public Storage Linsey Curran
Debi was very polite and knowledgeable. I would recommend going to see her over anywhere else!
October 4, 2020
Google Public Storage Dustin33 Rosson
they really helped out my friend that got a storage there
September 17, 2020
Google Public Storage Hanna Higdon
Debra was very polite and helpful. She made my moving experience along less stressful. She was greatly appreciated
September 12, 2020
Google Public Storage Isapela Uivaa
September 2, 2020
Google Public Storage Crystal Tarango
Kyle was very nice and helpful!
September 2, 2020
Google Public Storage Zivana Gonzalez
Kyle was super helpful! Glad I chose to come here!
August 28, 2020
Google Public Storage Jamie Godfrey
Jeremy was very helpful
August 14, 2020
Google Public Storage Joan Beck
We set up a storage unit with Debra, who was very friendly, knowledgeable, and walked us through the procedure. I would definitely work with her again.
August 13, 2020
Google Public Storage Eric Franklin
I used to have a unit at this location. I found it to be extremely clean and the hours were great. We had a 10x10 unit in the AC. I've spoken with Kyle on numerous occasions previously and today with Deborah while inquiring on getting another unit roughly the same size and she was very helpful with tons of information! The customer service is great enough to have me coming back after so many years. Thank you.
August 3, 2020
Google Public Storage Jason Amsdill
July 30, 2020
Google Public Storage Chris Rhoades
We have been here a few years at Public Storage, and Jeremy was a great help, very understanding and easy to work with to process all transactions!
July 14, 2020
Google Public Storage Cheyanne White
Very safe and clean place. Process are pretty good.
July 2, 2020
Google Public Storage J. Watts W.
Kyle was quick and efficient.
June 28, 2020
Google Public Storage Meg McConnaughy
Linda has been a wonderful help and we really appreciate her kindness, caring and wonderful customer service
June 14, 2020
Google Public Storage Carl “Mr bunny” Mueller
Dave and Kyle always a pleasure to talk to.
June 8, 2020
Google Public Storage Mary Twomey
Place is very clean, Kyle is very helpful and very professional. He'll have all if not most of the answers to your questions.
June 6, 2020
Google Public Storage Alycia Smith (Eyemhigh420)
I didn't deal with them I didn't have a storage there but I picked up a couch from there and it smelt like a used clothing store
May 30, 2020
Google Public Storage Deborah Sciandra
I received the wrong number for my rental number, and to make matters worse I wasn't even told that they choose your passcode and we proceeded to wait and 111 degree heat blocking all gates with three vehicles for the person to finish what they were doing to advise me that the card I was given is my actual passcode very disorganized do not go here. On a positive note the young lady who obtained my unit for me was excellent and when I call the 1-800 number the first time to find a public storage the gentleman was wonderful. Once again do not rent here.
April 9, 2020
Google Public Storage Aubrey
Worst customer service. I moved in on the 9th moved out on the 9th and they charged me a whole month that I will not be there. Never was I told they would not prorate rent. Not until move in day did they tell me that I would need to pay on the 1st not the 9th. This is a shady company who scams the customers. Of course I say fine I will pay on the first when all of my stuff is outside in a truck. There is a pandemic right now and we were told we do not have to pay rent, I paid but you are not refunding me for the rest of the month? Never using public storage and I am telling everyone how I was treated poorly by your staff. I would give zero stars if that were an option.
March 25, 2020
Google Public Storage TJ
If public Storage can't provide Restrooms for paying customers I Highly recommend Boycotting this establishment! Hashtag#Kids deservebathrooms
March 7, 2020
Google Public Storage John Gualt
Great service
March 5, 2020
Google Public Storage Bipin Raju
February 28, 2020
Google Public Storage Zach Hanna
Laurie was amazing and super helpful!!!
February 28, 2020
Google Public Storage Michael West III
February 7, 2020
Google Public Storage Angel Rocha
This place sucks!
February 7, 2020
Google Public Storage Kristen Schwartz
Peter was very helpful and professional. Did our paperwork quickly and efficiently. Good experience.
February 4, 2020
Google Public Storage Angel Rocha
Very disappointing, i made a reservation and checked in on line to save time since i have a very busy schedule and today my move in day to my surprise they wanted me to pay a much higher quote than what was given on line and i was told i needed to read on line where it tells me additional fees may apply.....that is just bull....i Will tell everyone i know not to do business with this company!
February 3, 2020
Google Public Storage Shawn McNeil
February 1, 2020
Google Public Storage Brandie Pulizzi
Peter helped us greatly 😊
January 24, 2020
Google Public Storage Jerry M
Peter was very helpful and friendly
January 11, 2020
Google Public Storage Mona Stewart
Peter was great and.process was quick and easy
January 11, 2020
Google Public Storage sara nichols
Peter was amazing & incredibly helpful! In & out without any issues!
January 3, 2020
Google Public Storage Kerry Oliveri
The price for a climate controlled 10x20 room was amazing! Dave, the attendant, was super nice and helpful. Very safe, secure and clean facility. A+
December 28, 2019
Google Public Storage Littlewhirlwind I
Kyle was very helpful in getting me a cheap unit very quickly.
December 26, 2019
Google Public Storage Keylee Rodriguez
Explained things very well and really kind.
December 24, 2019
Google Public Storage Fernando Gutierrez
December 20, 2019
Google Public Storage Owen Torres
Very clean property Dave was very helpful
December 13, 2019
Google Public Storage Heidi Richardson
Great property Dave is very helpful and very nice and understanding thanks Dave
December 6, 2019
Google Public Storage Onichan
This place is well secured and is always clean and the cost is low
December 3, 2019
Google Public Storage Maria Lopez
Kyle was great
November 29, 2019
Google Public Storage Linda Miller
Dave and Kyle do a good job
November 29, 2019
Google Public Storage Deborah Agee
We reveived 5 star service! Much appreciated
November 9, 2019
Google Public Storage Bradley Sunkenberg
Kyle was very informative and efficient especially with a last 20 min of business for the day thanx a whole lot for a very pleasurable. Experience
November 9, 2019
Google Public Storage Chris “Impulse” Butler
All single level units .... Good for box trucks
November 8, 2019
Google Public Storage Paul Kelly
Dave will take good care of you and inform you of anything u might need to know.moving from denver is not easy but Dave helped make it a smoother transition.thanks dave and god bless the usa
November 7, 2019
Google Public Storage Roxann Monroy
The rate for a climate controlled unit was great and the gentleman that helped us(Dave) was friendly yet professional. He gave us all the information we needed to decide on a unit. Very clean and quiet facility. Very satisfied!!!!
November 2, 2019
Google Public Storage joe bruce
Up keep is great. Location is secured and staff is ok
October 31, 2019
Google Public Storage Richard Groschel
October 28, 2019
Google Public Storage Felipe Martinez
October 19, 2019
Google Public Storage Rodger Jolly
Dave and kyle are really nice they remind me off a buddy cop team
October 19, 2019
Google Public Storage Betsy White
Very friendly staff. Clean and do far it seems secure.
October 10, 2019
Google Public Storage Jeffrey Lopez
Dave is kind courteous and took care of me quickly will definitely recommend to friends and family
October 9, 2019
Google Public Storage Jose Encinas
Awesome people to deal with Very helpful
October 8, 2019
Google Public Storage William J Bruein
Kyle has gone above and Beyond in assisting us with this move he's been nothing but helpful throughout the entire process couldn't have done it without him
October 5, 2019
Google Public Storage Cindy Franks
I guess we're moving storage units and he forgot to tell me
October 3, 2019
Google Public Storage Richard Soliz
Great place
October 2, 2019
Google Public Storage Ashh Uhlee
Came in to find a storage to store our stuff until our house move in date, and came across public storage! Left a reservation online and Dave was kind enough to quickly call me and help me set everything up! He was so kind and helpful, I’m so grateful to come across this fantastic place. I recommend this to place to anyone! Please don’t hesitate to call dave if you have any questions!
October 2, 2019
Google Public Storage Admin Admin
See Dave Custard if you go to this location - Honest, Fair and accommodating.
October 2, 2019
Google Public Storage Basel Wilson
Dave Custard is the man!!!!! I had a unit that was too big for me and Dave was able to assist me with a smaller unit and saved me some money. His communication is a breath of fresh air and it's nice to do business with people who follow through with what they say. IF you go to the Union Hills location ask for Dave Custard he will definitely take care of you!!!!
September 25, 2019
Google Public Storage Mary Miller
Kyle is good to work with.
September 25, 2019
Google Public Storage Susan Sabin
Our experience at this facility is always a pleasant one. Staff is very friendly and units are clean.
September 23, 2019
Google Public Storage llWonder Womanll
September 22, 2019
Google Public Storage Cindy Hopkins
September 22, 2019
Google Public Storage Joe Polizzi
Lynn did a terrific job, very informative and friendly!!
September 21, 2019
Google Public Storage Cheryl Manney
Great price and exceptional service! Would highly recommend to everyone!
September 20, 2019
Google Public Storage Tim R
Great service from dave outstanding service
September 20, 2019
Google Public Storage Ian Flanagan
Clean facility, cool staff. Ask for Dave!
September 11, 2019
Google Public Storage Jamal Hall
I had a wonderful experience at this location the customer service was awesome Dave was really great and helpful I hope he get a raise because he deserve it I will be back soon.
September 7, 2019
Google Public Storage Mauricio Morales
Dave was very helpful!
September 6, 2019
Google Public Storage Reina Ruiz
September 4, 2019
Google Public Storage kela parrish
Dave helped me get a self storage unit in less in 15 minutes and was very quick and fast with everything. Awesome guy!
August 30, 2019
Google Public Storage Raul Sanchez
Very nice and helpful.
August 28, 2019
Google Public Storage Shawnta Vaughn
I think Kyle and Dave should get a raise they're very courteous and helpful!
August 22, 2019
Google Public Storage Chris Johnson
I never write reviews for businesses but I absolutely have to say that Dave at property number 08007 is fantastic! I was sent to 3 other public storage locations before being sent to him, I was a little frustrated at first but Dave was very inviting and had already pin pointed where the unit I was going to rent was. He wanted to show me the unit first to make sure it was the best option for me. When he started having me sign papers, he explained everything very thoroughly and made sure I understood everything before signing. Dave, I appreciate everything you did and how courteous you were! Public Storage is lucky to have an employee like you! Thank you!
August 10, 2019
Google Public Storage Jack Bikes
Timberland everythin
August 9, 2019
Google Public Storage Jesus Darcy
The desk guy Dave and lady Lynn are very friendly,and answered all my questions I %100 recommend this storage unit
August 6, 2019
Google Public Storage Rebecca Sheridan
Kyle was very helpful in transferring me to a bigger unit
August 2, 2019
Google Public Storage Kellee Mcdowell
Dave was great excellent service.
July 27, 2019
Google Public Storage Greg DeCosta
Kyle and Dave are always amazing helping me out with what information I need! Awesome job guys. Kyle is always in the office when I need him. Dave and Kyle always go the extra mile to let me know any and all benefits offered by Public Storage.
July 19, 2019
Google Public Storage Alice Miller
Dave is a great always willing to work with you
July 12, 2019
Google Public Storage Roni Algarbi
Very clean property great service and David does a excellent job
July 11, 2019
Google Public Storage Insensitive Jokester
Kyle was awesome, I recommend this place for all storage needs!
July 10, 2019
Google Public Storage Darcie Meyers
Dave is amazing!! He is very amazing!!!
June 21, 2019
Google Public Storage Decker Outdoors
Dave was very helpful and extremely up front on cost and details unlike other places I called that did not want to give us any details besides the base price unless we gave our info or came in, affordable and I would recommend this to others
June 20, 2019
Google Public Storage Dana Dilley
My husband and I have had a unit at this property for 2 years now and Dave has always been of great help to us. Anytime there might have been an issue he was right on top of it and resolved it for us quickly. He has great customer service skills, always has a smile on his face and willing to help whenever asked. Thank you Dave.
June 13, 2019
Google Public Storage Clark Heat & Cool
Dave is very helpful and the property is nicely maintained.
June 7, 2019
Google Public Storage Herman Saucedo
Place is awesome clean and very professional. And very friendly. Thank you Dave for your great services
June 6, 2019
Google Public Storage Erik Arndt
My previous review states that their rates were fair, but within a few months of moving in, we get a notice saying that our rate has gone up by 25% with no reason given. I have reached out to the office manager about this to see what can be done since I agreed to get a unit for $200 a month, not $250 a month. I was told that is just the way it is, and if I decide to move out, to make sure I clean the unit out and take my lock with me. This company could care less about their customers or running an ethical business, they obviously just raise your rate in hopes to get more money out of you since it is such a pain to move to another unit, which we will be doing regardless of the inconvenience because I refuse to continue using a company that is going to extort more money from their customers just from sheer greed. You could have at least made it clear that there would be rate increases at random and without reason.
June 5, 2019
Google Public Storage Rachael A
I moved in to this storage facility a few months ago and have already received notice that they are raising my rates 20%. I understand rate increases happen but this is an excessive increase after such a short time of being there. It is an obvious tactic of theirs to get people in the door and then jack up the rates once they are moved in. It's a shady business practice and I will happily take my business elsewhere.
June 4, 2019
Google Public Storage Merribeth McElroy
Peter. Did a great job explaining things to me.
June 1, 2019
Google Public Storage Wanetta Kaulu
The manager made the process easy. Very clean and secure. Thank you!
May 23, 2019
Google Public Storage Amber Levy
Made everything very easy, thanks Dave for being nice and helpful!
May 9, 2019
Google Public Storage DJ Starkey
Reasonable priced. Very convenient. Clean an well kept up.
May 5, 2019
Google Public Storage Johnathan Bronik
Kyle was very nice and helpful
April 29, 2019
Google Public Storage Antonio Deguzman
Great place.
April 25, 2019
Google Public Storage Fred Brown
April 12, 2019
Google Public Storage Frankie V
April 6, 2019
Google Public Storage Natalie R
Made a reservation to see a unit we were interested in on Thursday. Drove 20 mins and showed up at our reservation time and were turned away by the guy at the front desk saying “We have two people in front of you, can you come back in an hour?” NO, we had a reservation for 10am. We showed up at exactly 10am, you should honor that. Did the other two people have 10am reservations? If so, you screwed up. We aren’t going to drive 20 mins home and then turn around and drive 20 mins back because you won’t honor the reservation we made two days ago.
April 5, 2019
Google Public Storage Jodi Torres
Dave was great he even help save us some cash!! Thanks Dave
April 4, 2019
Google Public Storage Bruce Mills
March 27, 2019
Google Public Storage Kyle Twomey
March 15, 2019
Google Public Storage Tifiny Ann
Had to upgrade to a larger unit and Dave was very friendly and helpful. He got us the new unit within minutes close enough to move everything quickly from one to the other.
March 8, 2019
Google Public Storage Benson Maple
I would not recommend to anyone. super strict rules, no leeway anywhere. I put a unit in my name for someone because they couldn't come with me to open it and do the paperwork. they never switched it and when I paid the past due on the 11th hour so they wouldn't auction her stuff. I explained she was supposed to get her keys to govt. assisted apt the next day but I couldn't count on it could I have till Sunday(2 days later to get her stuff out in case she didn't get keys on time.They said no I would have to pay another months rent and no prorate if I moved out eve a day later. What kind of business doesn't have some kind of leeway? they get 1 star because Google wouldn't let me post with Zero or minus 1 stars
March 8, 2019
Google Public Storage Patricia Dame
Very helpful really nice place very clean Dave was great absolutely great
March 6, 2019
Google Public Storage Patricia Madsen
Kyle was very helpful in getting me a unit. He was very nice.
March 4, 2019
Google Public Storage Deep dea
Kyle held my dogs leashes for me! What a guy!
February 26, 2019
Google Public Storage Kayla Bowser
Kyle was great today. Since he has started working at this location I've frequentedany times over. He is such a pleasure to work with. :) thanks Kyle!
February 15, 2019
Google Public Storage Norma Madden
Dave is awesome ! Very helpful and always nice .
February 15, 2019
Google Public Storage Dustin Douglas
The facility is very well maintained from bathroom to storage unit i was very clean..all the empoyees that work at the public storage located on Union hills just west of 19th ave are just a a belight of my day, although one employee stands out imputicauler , Dave. Verry knowlagable and was willing to show car in my needs anamd was able to answer every question promptly and with convidence witch further insured my choice to pick puplic storage.thanks to Dave i will be continuen to return ...
February 8, 2019
Google Public Storage Tina Bonneau
Very clean Dave is the man to see.
January 16, 2019
Google Public Storage Shannon Stacy Maloon
Fast easy was painless
January 11, 2019
Google Public Storage Karen Baldwin
Brianna was very helpful and accommodating and very nice
January 11, 2019
Google Public Storage Jason Fullenwider
January 10, 2019
Google Public Storage Pete Hunnicutt
January 9, 2019
Google Public Storage HDJ PRODUCTIONS
I went to public storage and it is really nice . I definitely recommend this as your storage facility.. The Man by the name of Dave at the front desk was more than helpfull . He made sure we were satisfied with our unit before renting. You the man Dave thanks again for all you do at public storage . I will for now on only use this facility.
January 6, 2019
Google Public Storage Linda Jentzsch
Dave assisted me with a storage room today. Everything was fine and Dave was very helpful and professional.
January 4, 2019
Google Public Storage Andy Sterba
Service was good she was detailed on the plan I chose and helpful with explaining things
December 29, 2018
Google Public Storage David Baru
December 15, 2018
Google Public Storage Ambrosia Simmons
Brianna was absolutely awesome. Thank you for all your help
December 11, 2018
Google Public Storage robyn mandel
Very fast and efficient
December 11, 2018
Google Public Storage Roxanne Goldman
I came in and was in such a awkward mood but the guy Dave behind the counter made it such a breeze. Amazing move in price and couldn't have made it any easier! Thanks for the great customer service. I will be recommending others to come here!
December 7, 2018
Google Public Storage Elizabeth Harwood
Rianna is the kindest caring individual. She helped me when I was having a horrible day. Thank you Brianna.
December 6, 2018
Google Public Storage Zac Tay
Great property clean and Dave does a outstanding job.
November 26, 2018
Google Public Storage Katie Fisher
Wonderful service, been coming here for years.
November 24, 2018
Google Public Storage Alma Velasqez
Brianna was very helpful was me very patients too thank you Brianna
November 24, 2018
Google Public Storage Kyle “Platysmurus” M
November 20, 2018
Google Public Storage Loren Golaway
This place was amazing to my father and I couldn’t thank them enough
November 20, 2018
Google Public Storage Autum Walker
November 15, 2018
Google Public Storage Travis Ross
Dave keeps the property very clean & is always very courteous with everyone :-)
November 7, 2018
Google Public Storage Michelle Hidalgo
Great property Dave is the best in customer service
November 1, 2018
Google Public Storage Stay Cool
Dave was great, took the time to get me the unit I needed. Very clean and well kept property.
October 26, 2018
Google Public Storage Tom Maynes
October 11, 2018
Google Public Storage Kim Sisson
This place is wonderful and have great service. The property manager Dave is great and was very helpful and offered me a great discount. I would recommend this location to anyone who is looking for a safe place to store your precious items. Thank you Public Storage
October 9, 2018
Google Public Storage fiona behan
I feel very secure knowing that my belongings will be in a safe, well-monitored environment. The manager was very kind, thorough and helpful .
October 4, 2018
Google Public Storage epic wolf
Friendly service makes it easy... always smiling
October 2, 2018
Google Public Storage Jack E
I went in yesterday to try and rent an RV spot. There was 1 left, but it was reserved. The manager called me back this morning and said he had been unable to contact the other party and the space was again available. I was able to go in and set up the spot in a short time. Thanks Dave for your diligence and professional service!
October 1, 2018
Google Public Storage Steven ELLIOTT
Dave was very helpful. He is amazing. Good service and very friendly.
September 18, 2018
Google Public Storage Tijuan Tidwell
September 10, 2018
Google Public Storage Leslie Padilla
Fast service. Great customer service. Dave made it an incredible and painless experience.
September 10, 2018
Google Public Storage Kymberlie Eggleston
This was the best customer service I've ever had. Dave was very helpful and very nice. I recommend going here..
September 9, 2018
Google Public Storage Shaylee Burris
Dave was great to work with! He helped us get a clean unit in a timely manner and was very friendly.
August 23, 2018
Google Public Storage Hera Joger
August 21, 2018
Google Public Storage matt kufner
Great people
August 20, 2018
Google Public Storage Mark Weaver
August 19, 2018
Google Public Storage Solenne Miller
Dave helped me and got everything I needed done. Easy process
August 8, 2018
Google Public Storage PG 1313
Dave was absolutely awesome. He helped me immensely and knows exactly what he is doing. I'd recommend Public Storage to a friend and I'd recommend they go in and talk to Dave. His customer service was spot on.
August 4, 2018
Google Public Storage Trey Fiedler
When I walked in I needed boxes and I could not find dividers for my dishes anywhere but the manager at the site Ty was very helpful and patient and he helped me find what I needed and gave me a 10% discount on my boxes definitely a great place to go if you need storage or moving merchandise very helpful will be going back again!
July 23, 2018
Google Public Storage DJ Starkey
Secure, good people to deal with.
July 17, 2018
Google Public Storage Reyna Torres
BE VERY CAREFUL WITH THIS ONE! It was my first experience, a terrible experience, and my last experience renting a STORAGE unit from here. We rented it online a few days before and arrived with our stuff on the day we said we would get there. Everything was going by well until we drove to the storage that was given to us only to realize it was locked. My fiance called the office then we saw the office guy walking out and getting into a car. He then ran behind his car waving like a crazy person trying to grab his attention, but he still drove off. No one else was in the office, so our busy day was stalled there. My fiance then called customer service and they were little to no help. Eventually, we reached someone helpful and got our money back. I thought that hell was over with. I was wrong there! A few days later another payment went through for $45.56 under "autopay". This was more than the original price I paid for when we were there, which was $36.03. My fiance called again, left a voicemail about the situation and got no response back. I did get a notification that the autopay was canceled, so I assumed it was taken cared of until recently when I saw that the payment went through. Wow! Seems like they'll do anything to get some money, so be careful. My fiance is calling them one last time and if they don't return my money then I will have to contact my bank to get that fixed. Hopefully, it'll be the last time they'll try to take some money that they don't deserve, especially since we didn't end up using their storage unit.
July 15, 2018
Google Public Storage Rhonda Crask
TJ was awesome and very helpful! Looking forward to doing business here. Thx!
July 13, 2018
Google Public Storage Danny Hodges
Great experience Dave was super helpful a real pleasure to deal with.
July 11, 2018
Google Public Storage Cheryl Wroten
Great service, nice people.
July 5, 2018
Google Public Storage Jonathan Qualls
July 4, 2018
Google Public Storage Deborah Matson
This place is amazing dave was alot of help and caring nice. I would recommend this places to anyone.
July 3, 2018
Google Public Storage Tyrone Harkins
Spoke with Dave at the front desk. He was polite, knowledgeable, and helped me out with any questions that I had.
June 30, 2018
Google Public Storage Paul S. Rhea
amazing staff!
June 28, 2018
Google Public Storage Gina Amoroso
Dave was excellent! Property was very clean! Dave helped me configure the size unit I needed and was very helpful! Answered all my questions and was super friendly:-)
June 23, 2018
Google Public Storage Kenneth Newbanks
The service here was super awesome. I had a little trouble my first month and had late fees...I went in and talked to the property manager and he helped me get everything fixed and even was able to waive my late fees. I would recomend this location
June 15, 2018
Google Public Storage Dimples Queen
Dave was excellent helper great customer service couldn't ask for a better person to assist me on my purchase of unit on my stressful move I highly recommend this place they have AC unit which is a big plus in Arizona as it gets really hot dave is really fast getting back to you in a timely professional matter he has great sense of humor as well THANKS DAVE!!!!
June 7, 2018
Google Public Storage Manda Brie
Dave is great! Very helpful! Will rent from here again!
June 7, 2018
Google Public Storage Dajuan Powers
Dave was great took very good care of me awesome job thx guys
May 23, 2018
Google Public Storage Amy Camire
Feather Rae was a big help, loved her positive attitude.
May 21, 2018
Google Public Storage Carmella Fullenwider
Dave did a great job getting us set up in our unit. We have rented here before, and will do so again. Thanks Dave!
May 15, 2018
Google Public Storage Thomas Bowling
Mehh
May 11, 2018
Google Public Storage Ernie C
May 4, 2018
Google Public Storage Desiree Ellison
This place is awesome. I wanted a specific unit that they did they did not have available. Seham took the time to check at another location. Also Seham walked me through how to reserve online. NOW THATS CUSTOMER SERVICE
April 24, 2018
Google Public Storage Tomas Salazar
Evety is cling
April 18, 2018
Google Public Storage Joann Schmidt
Jennr was so helpful and so nice, I got a great unit for a great price.
April 8, 2018
Google Public Storage Trina Erickson
Great service, reasonable prices, gate to get in has still not been fixed and its been over a month that its been open.
April 6, 2018
Google Public Storage Rebecca Wells
I recently stopped by Public Storage at 19th Avenue and Union Hills Phoenix Arizona and was helped by Michael. He was extremely helpful and very knowledgeable. Also, going out of his way to show me all the moving supplies and different storage unit options. Thanks Michael for your help!! Sincerely, Rebecca Wells
March 28, 2018
Google Public Storage Marlenne Estrada
March 19, 2018
Google Public Storage Diane Miller
March 14, 2018
Google Public Storage Greg Keene
March 3, 2018
Google Public Storage Dabriel Hand
Great CS by Seham 👍
March 2, 2018
Google Public Storage Melissa Kristine
Seham helped me pick out my unit and I could not be happier with the size she suggested for me. Made the process so easy, was friendly, and professional. I’ll definitely be recommending this location to anyone who needs storage.
February 11, 2018
Google Public Storage Steven B
Luke helped me get set up in my 10 by 10 unit. Very high ceilings and I got a locker near the front. The unit was dusty; it probably needed to be pressure washed before I moved in. Otherwise, the move in and purchase process was smooth. Luke did a good job. Time will tell whether or not I will keep my storage unit with Public Storage. I am worried about price increases every six months. And I am uncertain of the temperature inside of the unconditioned units during the summer months.
January 29, 2018
Google Public Storage Rick Dew
January 16, 2018
Google Public Storage Angie Garcia
Good customer service and price.
January 12, 2018
Google Public Storage Shentell Tallwood
The property was clean and very safe! Mike really helped me out! Great customer service !!! I will definitely recommend.
December 20, 2017
Google Public Storage Jelena T
Was helped by a very nice and patient lady named Feather Rae. The computer was being picky but she succeeded in getting me checked into a nice unit. Very good service.
December 12, 2017
Google Public Storage Gary Love
Thank you Feather for getting my keys back to me after I dropped them near my locker. I appreciate the attentiveness in knowing who they belonged to and the awareness of seeing who's coming in and out to know that they belonged to me. Thanks for doing a great job, and the friendly smile every time I come into the office. :)
November 29, 2017
Google Public Storage Lisa Bradley
Featherrae
November 22, 2017
Google Public Storage Anna
Was not too happy with the price or size of the unit
November 21, 2017
Google Public Storage Elizabeth Ross
Feather Rae was great with all the help
October 31, 2017
Google Public Storage Ntre222
One of best places I've used. Feather Rae is a pleasure to talk to and always has a smile 😊I'd definitely store my stuff here again.
October 28, 2017
Google Public Storage Alfredo Regalado
Gina is absolutely amazing! We rented a storage this afternoon, she took the time to show us our options and made sure that we found the best deal. I would highly recommend them to anyone!
October 24, 2017
Google Public Storage nikki and christy chocolate chip
this storage is not good they just want your money i would not recommed it
October 16, 2017
Public Storage Brett Smith
What are the gate hours ?
October 11, 2017
Google Public Storage Tawne Towsend
September 30, 2017
Google Public Storage Erin MacKenzie
We used this property for several months and were very happy with it! Our belongings always felt safe and the unit was very accessible for us.
September 15, 2017
Google Public Storage Erric Crockett
Dave was great. He got me the right unit at the best price. It's a very clean facility. 09/15/2017 Came in the other day to rearrange and organize my unit and needed to buy some supplies. David was very courteous and helpful.
August 28, 2017
Google Public Storage Talana Watson
Great customer of service and haven't had a issue yet!
August 18, 2017
Google Public Storage Graham Mylchreest
Dave was great
July 14, 2017
Google Public Storage Deanna Borrillo
Dave was wonderful
July 14, 2017
Google Public Storage Calvin Miller
July 4, 2017
Google Public Storage iam iam
Feather Rae was awesome!
June 30, 2017
Google Public Storage JR Cook
My only concerns are the yearly jump in price. After 3 years, I'm already paying 60% more than when I first moved in. I could get an air conditioned unit of the same size for the same rate in most other places. Unfortunately, I need a place close to home. I've never had any problems with access of the staff though.
May 27, 2017
Google Public Storage Dave Richardson
Sandy was very helpful with my unit today.
May 10, 2017
Google Public Storage Skyy G
Got hooked up thanks to Feather Rae. Amazing customer service will definitely refer friends and family
May 5, 2017
Google Public Storage Richard Valinoti
Most all of the reviews are from people that just recently rented a unit. I'm reviewing it after 4 years, and it's a very different experience than a move-in. Public Storage increases the rental rate by 15% a year. None of their costs justify this. I didn't receive notice of the rate increases two out of the last three times, but I did get notice that they were seal coating the pavement. Very odd. I spoke with customer service about the issues, then asked if I could make payment while I had them on the phone. The rep said they charge $20 for taking credit card payment over the phone. What?! The online payment is quirky. I'll make payment and not get a confirmation. This is something new. The first time I figured payment didn't go through since I didn't receive confirmation, so I repeated the process. Made a double payment... Log out and back on, and it's still asking for payment. Now I know it's gone through and doesn't show up for a while. Funny how that can only work to Public Storage's benefit. I've rented storage space at six or eight different places in three different states, and never had issues. I added a star because the counter people are always helpful, though they only return calls about fifty percent of the time when you leave a message. Very disappointing experience.
April 26, 2017
Google Public Storage Mitchell Semenza
Feather rae is an excellent employee and is very helpful every time we come to the store or call on the phone. Keep this woman, she is an asset to your company!
April 18, 2017
Google Public Storage Thelma Dillingham
Hi my name is Jerry w. and I recently rented a storage room from featheray and she was very helpful and very nice I would recommend any one in the north PHX area to check her out and there awesome deals
April 17, 2017
Google Public Storage Alyssa Faith
Jennr was really kind enough to wait for us a little bit after hours and helped us move in with ease.
April 4, 2017
Google Public Storage PT Lamphere III
March 22, 2017
Google Public Storage Glessie Penilla
This place is very nice and Miss Feather Rae was very helpful . I would recommend this place.
March 15, 2017
Google Public Storage SUSAN Mahoney - Whitmire
I would like to express my appreciation for the kind, efficient, professional manner in which I was treated when renting my storage! I would recommend this place to anyone looking to rent a storage for sure!
March 7, 2017
Google Public Storage Zack Young
Fast and easy service, got exactly what I needed. Feather Rae was really sweet and helpful. Definitely would recommend.
March 6, 2017
Google Public Storage demetrie radulovic
Great storage unit that exceeded expetations, FeatherRae was very helpful and service was excellent, set up in 10 minutes.
March 5, 2017
Google Public Storage Christian Richstad
The staff was friendly and showed me the area I was renting. She answered all my questions I had. The place was clean and kept up. I will recommend with no problems...
February 8, 2017
Google Public Storage mariano bello
Feather Rae was great
February 5, 2017
Google Public Storage Andrew Worley
Very helpful
January 31, 2017
Google Public Storage Sherry Boger
Very helpful nice people in office
January 30, 2017
Google Public Storage Carey Hall
Feather Rae was amazing! Don't waste your time anywhere else, just come here to get the best service in town!
January 29, 2017
Google Public Storage darrylbl bl
The units are fine but the extra fees and charges are ridiculous. Don't expect to pay the rates advertised on the internet.
January 26, 2017
Google Public Storage Aaron Treguboff
January 12, 2017
Google Public Storage Capree
Feather Rae was awesome!! Very efficient and friendly!!
December 31, 2016
Google Public Storage Josh Hafer
December 26, 2016
Google Public Storage Robert Martinez
It's a public storage
December 19, 2016
Google Public Storage Dale Walker
YOU were excellent
December 19, 2016
Google Public Storage Brian Hentz
The property was clean and the process with Feather Rae was quick and would recommend to family and friends
December 4, 2016
Google Public Storage Robert Kennedy
Bait and switch. Raised my rate $15/month right after moving in. I will never do business with them again.
November 21, 2016
Google Public Storage Tamra Wolfer
We have received excellent service from the phone reservation to the local reception especially from Feather Rae. The units are clean, the property is clean. The hours are very accommodating for access to the units. I will highly recommend Public Storage to anyone who has storage needs.
November 16, 2016
Google Public Storage Elizabeth McRoberts
Extremely sweet and knowledgeable staff. The facility was clean and well lit, liked the security gates and the extended open hours.
November 8, 2016
Google Public Storage Josh Marx
November 7, 2016
Google Public Storage Jo Hafford
Sierra was great. Personable, friendly, thorough, even helped me back a 16' truck up to the loading dock.
November 6, 2016
Google Public Storage Estrada Perez
Sierra is cute and so pretty
November 5, 2016
Google Public Storage Stacy M
Super fast and easy to get a storage unit. Feather Rae is awesome!
October 28, 2016
Google Public Storage Daniel Jones
Erika was fantastic to deal with. Very knowledgeable and a great personality.
October 17, 2016
Google Public Storage Cody Vandenburg
There is no other storage place I would ever go to. Feather Rae was super nice and was able to work with our needs. 10/10 would come again.
October 10, 2016
Google Public Storage Leah Miller-dickson
Sierra was awesome, friendly, accomodating and very helpful. Thanks
October 5, 2016
Google Public Storage Tonya Pinnt
Feather Rae was amazing. Extremely helpful and made our experience easy and smooth.
October 5, 2016
Google Public Storage Justin Pinnt
Easy access, clean facility, professional management. Overall great experience. Feather Rae was kind and helpful.
October 3, 2016
Google Public Storage Karen Moeller
feather is just awesome. friendly and courteous.
October 2, 2016
Google Public Storage Brian Winston
Sierra was informative and fun spirited. She definitely made the process fast and easy.
October 2, 2016
Google Public Storage Derry Orr
Awesome service, excellent staff. Thanks Sierra!
October 2, 2016
Google Public Storage Dionne C. Orr
Sierra was super sweet and helpful. Best way to start my return to Phoenix.
September 18, 2016
Google Public Storage Justin Vavra
September 1, 2016
Google Public Storage Susan F. Heywood
Feather Rae and Celeste were excellent customer service representatives and helped make our move and quite smooth and painless. The price was great and we are looking forward to moving in.
September 1, 2016
Google Public Storage Clint Gentile
Fast check in easy and helpful. Clean facility and secure. Reserved online and received a call from PS to confirm and inform that there was a spot waiting for me. Awesome customer service and Friendly. I definitely will recommend this PS to anyone who needs a storage big or small, climate controlled available and even RV storage.
August 29, 2016
Google Public Storage Roy Na
Affordable. Easy wide excess. Climate control storage available
August 22, 2016
Google Public Storage Sophia Romero
Feather rrae was very helpful ..would recemend people here.
August 12, 2016
Google Public Storage Mandy Malmgren
Check in with Sandy was great! Good unit in a nice storage complex
July 30, 2016
Google Public Storage Shari Morrell
My husband and I had the pleasure of meeting Rene at this facility. She was extremely helpful and informative in advising us of the storage facilities. After having a bad experience at another facility we look forward to doing business with Rene in the future. She is an asset to your company.
July 14, 2016
Google Public Storage Manuel Harmon
Very nice and informative, great box deals.
June 29, 2016
Google Public Storage Patricia Chagolla
Not so friendly staff
May 31, 2016
Google Public Storage Ashlee Mahan
Feather Rae thank you for all your great customer service. You made my day a little brighter when it was a really bad day.
May 5, 2016
Google Public Storage Aris Mosley
Feather Rae was absolutely incredible during a very stressful situation. My husband and I were dealing with an absolute nightmare with a long distance moving company that placed us between a rock and hard place. We needed a storage unit, literally within minutes, that had an outdoor entrance that would not require more than 50 feet of walking to get to. Feather Rae was able to accommodate us immediately...did I mention that all of this happened on a Sunday morning? Thank you Feather Rae for your unparalleled customer service.
April 2, 2016
Google Public Storage joe C
Instead of moving being a hassle, Shannon made it quick and painless. Enjoyed some good laughs with her as well. Great attitude and very friendly!
March 19, 2016
Google Public Storage Mark S
Dave was awesome, gave me a tour, rented and out the door, Great customer service also place is very clean. Thanks Dave!!
March 8, 2016
Google Public Storage Robert Salter
I was early getting my furniture loaded and ready to leave and didn't realize it was 25 minutes before the office would be open so I could pay my final bill. Dave saw me waiting outside in my vehicle, unlocked the office door and invited me in to process the billing payment in a timely manner. Above and beyond!
March 5, 2016
Google Public Storage Larry E Kurtley Jr.
Samantha and dave were very kind and polite. Very helpful. Smiling faces. Enjoyed their company and conversation. Highly recommend
February 29, 2016
Google Public Storage Infinte Shekinah Atarah Thought
Feather Rae was very helpful and did a great job in assisting me with finding the right unit for me. I highly recommend her and the facility to anyone who needs storage.
February 25, 2016
Google Public Storage Mike Lee
They made renting quick and easy. Feather Rae was ready for us when we arrived. She was very helpful and friendly. I have rented elsewhere before and I will be staying with public storage
February 25, 2016
Google Public Storage Jeff Baker
Featherrae helped me an had great costumer service skills
February 18, 2016
Google Public Storage Rafael Lujano
Miley Cyrus aka Samantha was very professional and polite. And a very good asset to your company
February 8, 2016
Google Public Storage Wendy Wiley
Feather Rae was awesome! She had multiple people in the office but took time to show us and make sure we got exactly what we needed. Thx!
January 18, 2016
Google Public Storage David Sanchez
Great customer service from Celeste and Feather Rae. Really feel safe and supported with this storage community.
December 28, 2015
Google Public Storage Carol Brown
Very clean well managed storage facility. Excellent service, very clean and very good security. Would definitely use again
December 27, 2015
Google Public Storage Ashley Knoff
Spent WEEKS trying to get a hold of the District Manager for this location. Would not answer the phone or call me back. We were charged an extra month of rent and according to the store manager and customer service we HAD to speak with the District Manager to have it fixed. Thank you for STEALING money from us and refusing to even speak with me on the matter. We will never ever use public storage again even if we have to pay more with a different company.
December 17, 2015
Google Public Storage Mike Romero
Celeste and Feather Rae were very helpful, and courteous. They got us the best rates, helped us with our needs.
December 12, 2015
Google Public Storage Sherry Paddie
Very nice! Made sure I had a safe unit with the promotion I asked for! Excellent service!
November 5, 2015
Google Public Storage Ray
Feather Rea really helped me with all my needs. She is a nice person. Thx.
October 28, 2015
Google Public Storage Marco Madrueno Jr
Very convenient and well priced for what we needed. The staff was very friendly and helpful.
October 2, 2015
Google Public Storage Dru Blum
I had to move from Tucson to Phoenix without much preparation. After researching storage facilities in the Phoenix area, Public Storage had the best rates by far. Feather Rae introduced herself to me with a big smile and a warm welcome. Feather was very professional and extremely helpful in satisfying my storage needs. I could tell that Feather was truly genuine in her efforts to accommodate me and make sure I had a positive experience. I would defiantly recommend Feather and her store for all your storage needs. Thanks again Feather, Dru
September 11, 2015
Google Public Storage Stacy Dunlop
When I walked in I was in a huge hurry and was not the easiest to deal with. I was being quite difficult, but Toni handled my level of difficulty very professionally and she did not take it personally. She actually had me laughing by the end of my visit. I also had the pleasure of the district manager Ryan Lazio being in the building and I have been to a lot of businesses before where the district manager will step in on their managers while they're trying to help customers, but he stood back and observed while engaging in friendly conversation. I was quite impressed with the facility and highly recommend it to anybody looking for self storage.
September 10, 2015
Google Public Storage Tim Thomas
Feather Rae was awesome! Very courteous and professional.. We highly recommend using this location for your storage needs.
September 9, 2015
Google Public Storage Teia M
Feather and Ryan are great. Property was clean, safe, and awesome place to store my belongings at with peace of mind for the last year!!!
August 31, 2015
Google Public Storage Mark P
Awesome all thanks to FeatherRae . She was so nice and friendly and will always come here for any of my storage needs.
August 23, 2015
Google Public Storage Beau Dickerman
good customer service, liked there was a loading dock makes loading my motorcycle into the bed easily doable as a 1 man job
August 21, 2015
Google Public Storage Matt Mason
Great service, lots of space
August 12, 2015
Google Public Storage Ron Grover
Feather Rae was very knowledgable and helpful. Experience was quick and friendly.
July 31, 2015
Google Public Storage Marina Rivera
Great customer service!!! As soon as I walked in was Greeted with a smile and Mr. Dave was very friendly. Had a walk through before hand, everything was explained well. Needed to upgrade my storage room and it was done right away. Definitely 5 stars. Great Service & Prices!!
July 25, 2015
Google Public Storage Brett Bays
Great customer service. Will answer all questions.
June 24, 2015
Google Public Storage Shannon Rippley
Featherrae was great, made it very easy to get my unit and the property was very clean thanks again!
June 15, 2015
Google Public Storage Jill Bould
I would, without hesitation, this location to friends and family. Feather Rae and crew are absolutely wonderfully helpful and professional. Wonderful experience.
June 13, 2015
Google Public Storage Chad Hall
Feather Rae helped me find my storage unit today, and she was amazing. She answered all my questions and was super friendly and helpful. She went out of her way (twice) to make sure my storage unit worked for me and I knew everything I needed to know before renting. You can't beat the $1 special, and the service Feather Rae provided was phenomenal. She even gave me some great tips on how to keep my stuff well protected while in storage. I really couldn't be happier with my rental experience. You have definitely earned a lifelong customer in me from the service she provided today.
June 13, 2015
Google Public Storage Jena Sedillo
Feather Rae is by far the sweetest girl I've had the pleasure of meeting on a customer service side of things. I recently lost my job so having a hard time staying on top of bills having to pay things little at a time. When having to explain this to her she was completely understanding and explained my options very clearly as to any late fees and time frames. Feather Rae thank you very much for being so patient and understanding to my personal issues. I would definitely give a endless amount of stars if i could!!!!!! #VeryHappyCustomer
June 13, 2015
Google Public Storage Gregory Bell
I was very surprised with the service and professional attitude displayed by Heather Rae. I did not have to ask questions, as everything was explained in great detail. and I was very satisfied with the staff, and the service provided by public Storage. Gregory Bell
May 23, 2015
Google Public Storage Tina Erick
The facility was very clean. Manager Feather was very helpful discussing options, showing the unit, and access instructions. Very pleasant experience.
May 21, 2015
Google Public Storage David Yoey
Absolutely great and Feather Rae was very helpful and knowledgeable.
May 18, 2015
Google Public Storage John Patty
This was my first experience with temporary storage. Dave was very patient and answer all my questions. He thoroughly explained the storage process and use of the facilities. It was a very positive experience.
April 28, 2015
Google Public Storage Robert Smith
After a bad experience getting a hold of anyone at another local Public Storage I found it so fortunate to find this one. After a put in a reservation for a unit it was not long before Feather Rae Mgr was on the phone with a cheery welcome. Then the day before our appointment Dave Mgr called to let me know he would be there to check me in and gave me helpful information about how to find the facility. His check-in was smooth and provided the information I needed to complete the rental procedure. I can tell that this is going to be a very good solution for storing my mother-in-laws stuff!
April 16, 2015
Google Public Storage Albert Ferrero
Dealing with Feather Rae was awesome I've never had to rent a storage unit before and she was friendly and very helpful, best decision i made was going with this Storage unit
April 10, 2015
Google Public Storage Elizabeth Baker
We have rented from public storage a couple of times on Bell Rd and thought we would would stick with public storage and the great customer service Vicki gave us well we will be doing business elsewhere from now on the girl in the office Featherrae was incredibly rude and the odor of Marijuana coming from the back room was offensive and u professional. ..
April 7, 2015
Google Public Storage Alison Troy
Dave was amazing!!! we showed up to the 7th ave location but wanted a bigger unit. Dave went above and beyond to find us the unit we wanted at the 19th ave. we are happy we made the switch to public storage!!
March 20, 2015
Google Public Storage Gerrie Estes
Enjoying atmosphere
March 5, 2015
Google Public Storage Norma Brooks
public storage r good and no any problems with storage so it is great for my storage safe and thank you
February 24, 2015
Google Public Storage Lynn Morris
Clean property, the guys who work the property are very friendly and helpful.
February 2, 2015
Google Public Storage Penny McAuliffe
So Far So good. I have used Public Storage in the past, so I don't anticipate any problems. Was treated well on first contact to rent storage unit.
January 18, 2015
Google Public Storage orlando Espino
Dave and Elden are very nice gentlemen. They help me get the right size. Thanks for making my life easy on this move.
January 9, 2015
Public Storage Kassandra Thomas
I will let you know what I think about public storage. They lie to there customers so you will trust them with your belongings and then they steal your most important items and say you were late. I lost everything I owned to these lying cheating pieces of crap used other storage places and never lost anything until I had to use these guys. I am a single mom of 6 and live pay check to pay check so had to move and all my photos,antiques and heirlooms couldn't bring anything wit...h me so lost thousands of dollars worth some things you not put a price on. If I didn't,t want my things I would have sold them myself and not stored them. I can,t understand why they do this to people and how they get away with it. I really can,t believe they sleep at nights. I have contacted them to see how to get my stuff back they are so rude and hateful. Never get anyone to call back. So I tell everyone I know to never ever use public storage. See more
December 12, 2014
Public Storage Jere Sponagle
Have had a storage unit in Phoenix for 14 years...paying about 6,000 dollars in rent a year for this unit...realize how excessive this rent is. How does your experience compare as a long time loyal customer ?
December 6, 2014
Google Public Storage Patty Smith
This is the second time that I've used Public Storage and I would recommend them to anyone. They're very professional and easy to deal with!
December 1, 2014
Google Public Storage Charlie Chox
Dave , is a Great Help, And a True Profesional & Gentleman , he made it Quick and Easy
November 21, 2014
Google Public Storage Dan Rich
I always visit this property every month and Eldon has been very professional and keeps the premises very clean. Would recommend!!!
November 21, 2014
Google Public Storage Alex Minnick
October 31, 2014
Google Public Storage michelle collier
very friendly, wide drive ways lots of room, excellent place to rent and Eldon is great!!!
October 31, 2014
Google Public Storage Mark Johansen
My business has been renting here for a while now and couldn't be happier. Any concerns I have are addressed. This place has taller than normal doors that allow tall product to stand up nicely so I don't have to lay them on the ground. Would recommend.
October 26, 2014
Google Public Storage matt pangrazi
Great clean facility and helpful staff
September 27, 2014
Google Public Storage Alberto Rodriguez
Jennifer P was very friendly. She took good care of us. Went thru everything to make sure we understood it all. Also meet Jenn R the manger. She was helpful. . Thanks for taking the stress out of moving
August 23, 2014
Google Public Storage DANIEL FINNEY
Great! Helpful, friendly employees. I would recommend this location to friends and family.
August 13, 2014
Google Public Storage Nick Favia
Nice people, easy to rent
July 26, 2014
Google Public Storage Deidre Hobbs
Great customer service
May 24, 2014
Google Public Storage Dee Mercado
The place is in a safe neighborhood and the prices couldn't be beat. The gentleman that was at the counter was very nice and helpful.The units are nice and clean and the hours were very convenient. If i ever need a storage unit i will definately use this place again.
April 22, 2014
Google Public Storage Ryan Garrett
Such an easy and quick experience to get a storage space here. We were in and out in less than 15 minutes, and all of our questions and concerns were answered. Ask for either Featherrae or Eldon when you go. They both were very helpful, professional, and welcoming with great customer service.
April 16, 2014
Google Public Storage Matthew Hall
Very simple to rent a pleasure working with Eldon
April 11, 2014
Google Public Storage Allan Jaffray
Been a client for two years. This place is always spotless clean and the staff is there to answer questions and help if needed. Would recommend them.
March 31, 2014
Google Public Storage AQUA DOC POOL SERVICE
I have had a unit at this facility for almost 10 years. Anytime i have had and issues they always have been addressed.
March 28, 2014
Google Public Storage Carlos Pisano
Clean, efficient, secure, and accommodating! Security checks occur daily. Bathrooms are always clean. Staff is well-versed in their products, and can be quite accommodating.
March 27, 2014
Google Public Storage Diana Delaguila
I have had my storage room for a year now. Eldon who is here all the time is always very helpful to me. Thank you for the amazing service.
March 27, 2014
Google Public Storage Ben Lucas
Great customer service, my company has been using this facility for 10 years and never had any problems with safety or security!
March 27, 2014
Google Public Storage Stephanie Greve
Excellent people with excellent service
March 25, 2014
Google Public Storage Surgery Scheduler
We have had a storage space since 2010 and had no problems. The lot is always clean and we haven't had any trouble at all with management, always helpful!
March 16, 2014
Google Public Storage Dave McMullen
Terrible experience. Rented it on the 12th. Rented a 10 x 7.5 spot. I asked is it really that size, it looks small. On site manager said the spot was 10 x 7.5. My tape measure was in the car. So I believed him. Bad move on my part. Moved some stuff in on the 14th and measured. 7.25 x 8.75, almost 15% less than what I expected. Probably my stuff will not fit in. I feel the manager lied. I stated that I would simply move out and asked for a refund. No go. Only the district manager can do that. Called the district manager. He did not answer and never called back. Moved out on the 15th, less than 72 hours after I rented the unit. Waste of time and waste of money. It took time to write this negative review and my time is important. So I feel strongly about this place being a bad place.
March 13, 2014
Google Public Storage brian fitzpatrick
Never any problems and a very friendly staff.
March 13, 2014
Google Public Storage T Looper
I have been a customer for over 5 years. The Location and Units are very accessible and clean. The management and security are great. I would highly recommend this storage property.
March 4, 2014
Google Public Storage Jeremy Durham
Safe and reliable. Never had a problem
February 21, 2014
Google Public Storage M. Jones
My son is moving back to Phoenix from Utah in the next few weeks and I have to find a storage location. I have never rented storage before and stopped in the location for some information. I meet with Dave and he took the time to go over my storage needs and showed me several different size spaces. He was very helpful and polite, I will be back in the next few weeks to reserve a space.
February 12, 2014
Google Public Storage Sharon Bowman
I like the Public Storage and how they keep you reminded to pay the bill for the month. Evan is a real nice guy and o was all the rest of the office people.
February 1, 2014
Google Public Storage Joseph Lyman
Exceptional storage center! I've had 2 units here for about 3 months, one indoor, and one outdoor. The property is always clean, and I see the lock-checks occurring practically every time I visit. The property is safe, and they make extra sure it stays secure. There is some serious pride of ownership here. Recently, I closed one of my units, and also had an excellent experience. Jessica was the name of the person helping, and she was awesome. Not only did she quickly get me all set for move-out, but she also went the extra mile to make sure my auto-pay was properly shut down for that unit so I wouldn't get charged. She was prompt, very nice and easy to work with. I would recommend this location to anyone.
January 14, 2014
Google Public Storage Patthebluecat Thomas
Worst experience ever! They auctioned off my brothers storage and he wasn't behind on his payments! They didn't even notify my brother it was going to auction! My brother is currently hiring a lawyer and is trying to recover everything. If anyone knows who purchased a storage unit on December 31st at Public Storage on 1954 W. Union Hills Drive Phoenix, Arizona 85027 please let me know. We would appreciate the return of that unit that is being reported as stolen property.
August 5, 2013
Google Public Storage Asher Roberts
Hi security inside storage units lit with AC fair price for great service will be a return customer.