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Public Storage Self-Storage Units at 4725 N 43rd Ave, Phoenix, AZ
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 20/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 20/mo $26
Best Price Label
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5'x5'Online only price$ 23/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 23/mo $30Best Price Label2 units left! -
5'x10'Online only price$ 30/mo
Small 5'x10'- Climate Controlled
- Upstairs/elevator
$ 30/mo $40
Best Price Label
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5'x10'Online only price$ 38/mo
Small 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 38/mo $50
Best Price Label
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10'x10'Online only price$ 64/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 64/mo $86Best Price LabelHurry! -
10'x10'Online only price$ 83/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 83/mo $110Best Price Label
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10'x10'Online only price$ 87/mo
Medium 10'x10'- Outside unit
- Drive-up access
$ 87/mo $116Best Price Label
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10'x15'Online only price$ 95/mo
Large 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 95/mo $126Best Price Label
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10'x15'Online only price$ 96/mo
Large 10'x15'- Climate Controlled
- Upstairs/elevator
$ 96/mo $128Best Price Label
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10'x20'Online only price$ 148/moLarge 10'x20'- Outside unit
- Drive-up access
$ 148/mo $198Best Price Label1 unit left! -
10'x30'Online only price$ 234/moLarge 10'x30'- Outside unit
- Drive-up access
$ 234/mo $312Best Price Label1 unit left!
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Phoenix Storage Units Near Camelback Road and Route 60
This Public Storage, located on the southeast corner of 43rd Avenue and Camelback Road, is a convenient location offering cheap storage units to the West Phoenix, Glendale and Alhambra communities.
Just off the 60 Freeway/Grand Avenue and just minutes off of Interstate 17, this location sits just two miles west of Grand Canyon University and less than a mile from Alhambra High School, offering a large selection of self storage units, including 5x5, 5x10, 10x15 and 10x30 sizes to local residents and businesses.
This facility features indoor and outdoor rental units, with interior hallway or drive-up access. A manager lives on-site and the facility requires a keypad code for entry.
Whether it's storing a few boxes of seasonal gear in a smaller storage unit, a medium-sized unit for a few semesters worth of old GCU textbooks or upgrading to a much larger size during a home remodel project, Public Storage has the right storage option on hand.
Grand Canyon University was first founded in Prescott, Arizona in 1949. It moved to its current Phoenix location in 1951 and is now over 75,000 students strong. Public Storage is proud to continually accommodate the storage needs of this growing campus community and its surroundings.
Amenities:
- Easy access from Route 60 and the Black Canyon Freeway
- Climate controlled storage options
- Flexible month-to-month rental agreements
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 1014)
Ashley is Awesome 👌 👏 🌟 🤩 ⭐️ 🌠 5 Stars
Ashley has fast and efficient customer service helped me set up my Autopay and reset my PS app passcode
Ashley was very nice and helpful
I was able to sign up online and change the move-in date to same day thanks to Ashley. What a great experience, 10/10 would definitely recommend
Ashley and all the other employees do a wonderful job at keeping the storage halls and lobbies clean. Great price! And excellent service, we had to switch our locker a day after we moved stuff in because we needed bigger one and it was very fast and simple. Thank you for your help!
It would be appreciated if you call the cops if and when she shows up I want my car she stole from me
It was great
Ashley was prompt, efficient & friendly. She really made our reservation process easy & enjoyable.
Very good service and really clean thanks jesse for the patience 👍
Excellent Customer service and support.
Ashley has Great Customer service. fast and efficient. clean property.
Good prices. Good location however, how could you rent a unit to someone with the insulation falling down in the unit and a wet stain on the floor. I moved in on a Saturday and moved out the very next Friday as a result. Very tacky to move someone into a unit like that. If it were not for the fact that I did not have anywhere else to put things at that moment, I would have never put my things in there!🤔
Ashley at 43 ave and grand in Phoenix AZ is a very nice person. Excellent costumer service.
The manager in charge Ashley was the ultimate professional. Very friendly and great attitude. Thank you so much for offering me a great and fair price.
Thanks Ashley for helping out setting up PS App
Ashley give great customers service she was very kind and knowledgeable
Good price. But the office is always closed when you get here & need help. Your waiting up to 5 to 10 min before anyone shows up to open. Other than that I have no problem with the storage unit. Oh and waiting on the sliding doors to open at 6 am it’s still closed.
Great location, price and VERY kind/helpful staff, especially Jessica! Always called back in a timely manner, helped with all questions and highly recommend this storage company.
Roaches
Ashley has been very helpful and just amazing, very welcoming and helpful providing the correct information.
Clean fascility
I lost my key to my storage unit I went to find a solution with them The solution was they have one person that comes once a month and takes the locks off so I don't have access to my unit all month I have to wait for her to come back she has to do 41 public storages That's just crazy and they have no idea when she's going to be there to take the locks off could be tomorrow could be next week could be the week afterwhen she's going to be there could be tomorrow could be next week could be the week after That's just ridiculous poor management
Kristen was a great help she she was fast and great customer service me and my wife Maria would highly recommend public storage because Kristen is an awesome person!
Thank Jessie for helping us he was great 👍
Been my storage unit for some years now... great place
Ashley helped me out today she was super friendly throughout the whole transaction and explained everything very thoroughly. I’m glad someone like her works here she made this experience a great one.
She helped me through a rental tho my English is broken. Great customer service.
Second time within a week. Access is okay, but doors won't work to get into the units. 6:10 a.m., they finally opened.
Ashley had best courtesy.
Jesse was great! Even after being yelled at and insulted by another customer he did a superb job trying to deescalate the situation. Though that very insecure woman insulted him, he maintained his professionalism and did not allow her to put him in a bad mood. Not sure what her problem was, seemed like she was doing something she wasn't supposed to and got caught. He happily helped my friend and me, while making us laugh and keeping a smile on his face. My friend was able to get the space she needed, even though the price was kind of high Jesse’s knowledge of the property, professionalism, and wonderful customer service made it worth paying a few extra dollars!
Terrible service Never has Carts even though they claim to have them available Front never answers They raise the prices every other month we were told $150 and now they were charging us $240
Ashley was very professional and quick. Assisted me and explained all the things clearly.
Service was great Jesse was very helpful
If I could give a -5 star review I would! DO NOT WASTE YOUR TIME OE MONEY ON THIS PLACE!! They love to call and harass you for any changes, I've had 8 calls this week of them telling me what I NEED to do, excuse u!!! First they continuously harassed me to bug about me turning on autopay, then when I turned it off on my last month they hassle me and started telling what I could and couldn't do after. I'm halfway moved out, they call me to complain,,,I EVEN TELL THEM IM OMW BACK...STILL THREATENING ME WITH ANOTHER MONTHS RENT CHARGE...,EXCUSE YOU, ITS NOT YOUR STORAGE YET! DONT GO INTO MY THINGS!!!.....USELESS PLACE, WASTE OF SPACE!!! JUST AN ANNOYING HEADACHE, WILL NEVER USR AGAIN.....UPDATE!: WENT TO MY STORAGE ON MY LAST LEASE DAY AND THEY PUT A NEW LOCK ON MY STORAGE...I HAVE TILL END OF DAY TODAY TO GET EVERYTHING OUT OR THEY WOULD "CHARGE ME ANOTHE MONTH RENT" BUT THEY PUT A DIFFERENT LOCK ON AND WILL NOT LET ME ACCESS!!!
There's hardly ever anyone in apa Sivan though it says open. I waited over an hour and a half and still nobody ever showed up. Charge you an extra $10 to pay your bill over the phone. Customer service is definitely lacking.
Ashley was amazing! So knowledgeable and extremely helpful! I’ll be back!
Ashley had me all taken care of swiftly!
Lied about a incident that happened on the property and now I have to move my stuff out . Very poor service and I don't recommend this place maybe other places but nah this place is bogus, trife and trash 👎🏽
I want to thank Jessie! He was great! We got there just as it closed and he took extra time and made sure my son had access and a lock on the unit. He was on his way to an appt but went the extra mile for us! If he hadn't, my son wouldn't have been able to put my granddaughters things in there or turn in his rental car. Jessie, you really came through! Thank you!!
Jesse, he was great, I like a normal last-minute customer, and I showed up right at closing. I had thought I needed to get my lock directly from him, and he explained that the lock should be in my unit waiting for me. He told me he had a prior engagement or would have been happy to stay longer. But before we parted ways, he showed me how to use the app, to open the gate, to get in the security door. I thanked him and proceeded on my way. As I got to the sliding door low and behold, he drives up behind me, tells me he could not just leave he had to make sure I was going to get to the correct spot. As we walk over to my storage and open it up the lock was not in there, so he took alittle more time out of his busy personal time and ran back in and got a new lock for me. Jesse was very nice and knowledgeable. As long as I need storage in AZ, I'll come back and see him.
Super clean super professional Taylor was great and helped thoroughly
Taylor and Ashely were very helpful! Would highly recommend
Clean, good price, and I really liked the staff here.
They have my life in there hands so I pay my bill every month to make sure it's there.
Jesse good man to deal with.
Ashley did a great job helping my needs for storage. Fast and efficient. Thank you
Ashley helped me update my Autopay and got me PS app working again on my phone. Thank you.
Ashley helped get setup with a storage unit today and was very friendly and helpful. Thank you Ashley 😊
Explained thoroughly. Went in and out pretty quickly. Very efficient.
This Storage Facility Showed Fantastic Customer Service especially the lady at the front desk and was very Polite. The Facility is clean and friendly for anyone hauling a trailer. Definitely Recommended 5 Stars 🌟
Jennifer was very helpful
Jennifer was very informative and made sure I understood every thing and explained in detail any concern I had. If u happen to need a storage go to the one on 43 ave and camellback in Phoenix and make sure u ask for Jennifer she will help you to the fullest
AMAZING AMAZING ASHLEY!! Went in nervous and stressed and left with complete trust and calmness. THANK YOU ASHLEY!!!
I checked a number of storage facilities in Phoenix, and I chose Public Storage for three reasons: good prices, good condition, and good attitudes. They care for their clients. The facility on 43d is big, with enough room for large-size trucks. It looks safe and clean; the units are on the 1st floor with climate control. The location is very convenient. It is located in the central area of Phoenix, just off Grand and a few blocks from I 10. I strongly recommend this facility to people who are looking for a budget storage rental.
It's great I like it but it should have stayed open longer times overall it is great!!
One of the cleanest storage places I've seen in years. Jessie was friendly and efficient in getting me all set up.
Ashley and Sabrina was absolutely amazing thanks
Okay, ya. I am 51 years old now. JUST had a birthday. YAY.. I have never in ALL my years of being on this earth experienced the customer care, professionalism, concern as I have with Ashley. Her professionalism is over the top. SO happy Public Storage has her on board, she makes my day every time I speak to her. It's something definitely different about her, I've never encountered. I even BLESS her parents for raising such a thoughtful person and bringing such a beautiful light into this dark world that shines before us. Many of thanks to Public Storage for giving me an opportunity to meet such a gem!
Open until 9pm every day is nice as other places close hours earlier.
Wonderful staff they are professional and polite !!!
I had a very pleasant experience at this location. I was greeted by Ashley with a smile as she was assisting another customer, and she let me know that she would be right with me. She was quite professional and courteous, and we were able to get through the process quickly and smoothly. She even helped me set up the App on my phone. This is the type of customer service that is missing in our society today. Keep up the good work Ashley. Thank you for your professionalism.
I love the employees always so helpful
Julio was amazing
Jesse was very helpful, very nice guy.
WORST customer service I have ever encountered. A member of my immediate family passed unexpectedly. When I learned of the unit and contacted this location and told them he passed, the FIRST thing they said is "well there is a balance due." No "sorry for your loss" or anything. Just that a balance is due. Now a week later they have called me asking for my dead relative. The only reason they have my phone number is because I called to tell them he passed. TWICE today they have called asking for him. I will never do business with this disgusting company.
Julio is wonderful however they can hire more people to assist him as he was doing everything himself
The employees are friendly
Ms. Ashley has always been kind and helpful as other staff as well we are very happy with all of you thank you very much and happy holidays
There employees were so helpful and polite
Taylor was amazing she and fast she showed me my unit and all the property and showed me how to use the access code. She was super sweet and kind. She was very knowledgeable of her job and treated me like family. I felt so comfortable with her and handling my storage needs. I was in and out super fast. Give that gal a raise and promotion
Do not use this place!!! They have a rat infestation problem. These units are $237 a month for a AC cooled unit but you will find rats!
Julio was fantastic assisting me with renting a unit. Definitely customer oriented, and I am pleased to say the unit itself is easily accessible and comes with a lock free of charge.
Julio took care of me today just got a storage for less than 60. Today thank you julio
I was helped today by Ashley. She was a great help. I appreciate u✨
Ashley had outstanding customer service. Fast and Easy process.
Clean
Julio you are a súper customer service assosiate
Albalese has very good customer service 👏 thank you for being so great amazing smile :)
Their prices were very reasonable and the attendance was great.
Julio is the best all of the staff at this site are great customer service.
Julio was great at answering my questions and assisting me.
The best
Ashley has excellent customer service, courteous me nice. Recommend this location to anyone just ask for Ashley!
So far so good. The gentleman that helped and showed me the place was awesome. He dit sugar coat anything and I appreciate that .
Julio was a friendly worker! came in and he help me out Fast & easy to get a unit . Thank you Julio keep doing a great job !
Julio was great. Made it quick and easy and funny guy lol 🙏
Julio G was AMAZING! Helped with everything we needed and made sure our experience was GREAT
Great customer service by Julio. He was very professional, kind, patient, and courteous. He answered all my questions, as well as show me how to install my storage lock and how to use the App to enter the build. Thank you. Lulu (Belle)
I would suggest looking into a different storage my storage unit got broken into twice and they have been no help whatsoever my storage unit wasn't the only one that was broken into they don't care about you or your belongings
Sometimes they got a/c sometimes they don't. You can also turn on your Bluetooth to unlock the gates to enter to your storage unit. When the a/c blows it feels so be wonderful🥰
Julio is amazing He took my payment he’s very nice good attitude is key.
Amazing job I was impressed by Julio he helped me with all of my storage needs
Easy setup. Easy access. Easy close out. Staff was awesome.
Julio me atendió muy bien excelente servicio
Julio was great! He was very professional,and kind ,and helpful.
Exceptional customer service by Julio. His a good guy
I would give a 5.3 but can only give a 5. These people are great and very friendly.
Ashley has definitely been A big help in getting me set up with my storage unit! Very professional with a great personality!! I appreciate her and all of her help!!
Muy. Bien. Amables. Limpio. Acer. Que. Pasar todo. Bien. Grasias
Julio great customer service 🙂
Ashley gave us Great service and very friendly
Update: Ashley is still phenomenal and her new co worker Xylon has great potential. Ashley had great customer service and knew what she was doing. Made the process quick and easy. Great sales skills as well. Thank you.
Muy buen servicio, gracias por su tiempo y paciencia Julio!
Great service , Ashley was very helpful
Ashley was very helpful and great prices.
Storage unit is very well maintain customer service is always with good attitude and friendly staff.
Great easy fast service!
My visit was very pleasant and Mckenze was very helpful and informative answered all the questions I had as she took me on a tour of the facility I would definitely recommend this location to my friends and family. It's been about 3 years and I'm still using Public Storage and still loving it
Great service
Service was excellent and cant wait to keep coming!
Ashley had great customer service
Ashley is extremely helpful and friendly. She even went the extra mile for me when putting in the last load in my storage. She waited after they closed, just so I could get that last load in. That is top-quality service in my eyes. I highly recommend this facility to anyone looking for storage space.
Ashley is the best, if you ever need something and you really want to make sure it gets done. Ashley is the one to talk with.
Quick and fast help by Ashley
Ashley & John we’re very good 😊
Great service ! Ashley !!
ASHLEY WAS REALLY NICE AND POLITE AND FRIENDLY WAS SUPER FACE AND THE EXPERIENCE WAS PLESENT I WAS RECOMENDED HERE I WILL MOST DIFENTALY BE COMING BACK IF I EVER NEED SERVICES AGAIN
Ashley, Thank you for the wonderful courteous customer service. It was a pleasure doing business with you and I look forward to renting from public storage. Five stars ⭐️ ⭐️⭐️⭐️⭐️
Ashley did an increíble job. Very informativa.
Julio was the best worker came in at 5:50 right before they closed managed to help me out in a nice friendly place 5 star place best worker here!! Fast & easy to get a unit . Thank you Julio keep doing a great job !
Julio gave me the Best customer dervice enero
I want to give a good review because the space is awesome for the price, but my unit got broken into twice. I was devastated and broke into tears. Priceless, sentimental items gone like that and they didn't even care. Even the police said they go to this location often for units being broken into. I wonder if it's an inside job? They claim to have cameras, but said "it's going to take a while" when I asked for the footage. In the end, they never got the footage to me. The insurance is a joke. If you don't have receipts for everything, and a picture of yourself with the item, they don't compensate you. They didn't even offer a new lock. I had to buy another one--from them! Terrible if you want your items to be safe, and terrible customer service. They don't care about your belongings. I suggest going to CubeSmart. They actually care about their customers. I'm moving all of my items there.
Made me stand outside for 45 minutes to get my ID back after borrowing the Key for the cart in the 96 degree heat. Non apologetic and you’ll be lucky if they’re EVER in the office. Called 12 times no answer from property manager.
Excellent customer service by Julio showed me the perfect side I needed for my storage needs.
Julio was awesome with helping me select a storage unit he was very informative and showed me everything on my phone for the app.... I recommend him if you decide to rent a storage..... great service!!!!
Ashley helped us out really well good customer service
Ashley was very helpful and specific about everything
Great 👍 service Ashley
JG provided great customer service. I felt a little overwhelmed when I fist arrived and he was very professional and accommodated me Answered and addressed all my concerns. I am very satisfied with his service.
El personal muy atento, el sr, Julio súper amable y me ayudo bastante, ya que mi iduoma es español y el habla español ☺️súper buen empleado
Julio is amazing! He accommodated for all of our needs and went above and beyond! He was very nice and worked with us through any issues we had! 10/10 service,100/10 guy !
Julio was amazing! He helped me with everything I needed and was very kind!
Unfortunately they went up on the rent as if the unit had gotten bigger and I had gotten more space. This is definitely not okay for customers. But I can't complain about the fact that it is temperature controlled. And I was happy to see that they actually did something about the rodent issue. There were two separate occasions that I was locked inside the parking lots due to me trying to organize things in my unit and didn't realize that it had gotten late. Which is something that I don't truly understand that if I'm inside why lock me in. I can understand locking a person out who hasn't gotten there on time but locking someone in and then making them have to suffer through customer service to get the gate unlocked to let you out, I don't understand that but I guess that's how storage units work I guess. It was honestly my first time getting a storage unit. So I guess now I'm well aware of the rules.
Update:: revieved a rent increase came yo offive Ashley helped by reducing my rate for 3 more months! Thank you. Julio was very helpful and he speaks Spanish He help me with my storage needs tank you Julio
The place is very clean the employersake this place
Thank you Annie for amazing customer service with a smile.
Ashely was so helpfully and the pieces are awesome thank u guys for the storage
Staff was really nice came in from Oklahoma I was stuck in traffic so i made it after hours and the staff was nice enough to still rent me a unit after hours which was very appreciated. Julio was very nice and kind to help me out.
Julio thanks for helping me out u did great customer service and u explain to me all the prosses. I would definitely tell people about this place
The service provided by Julio was excellent and helpful
Julio Was great customer service.
Ashley was very informative
I walked in you could tell the women who greated me was fr corporate she was very nice and welcoming didn't even bat a eye when it came to helping me she walked me through everything... Then the property manager came in the office Ashley what a breath of fresh air she was professional and she helped me find my space because we all know how hard it is to find these things if you aren't familiar with the layout, then she helped me get a cart for my stuff... Amazing place I'm so happy thanks public storage for hiring great employees
Ashley had superb service. Very exclle nt service.
Julio and Ashley are so very helpful and very professional
Julio is great he’s customer service is one of a kind
Terrible experience, the door locked at 7 pm when it was supposed to lock at 9 pm, which caused me to ask a friend for a ride and leave my car in there full of furniture.
Julio helped me set up Autopay even know I don't have my unit here very nice guy very professional.custimer service exceptional
Julio you are the best
Julio
Julio was very professional and amazing!!
Julio was great he informed me of my account and my insurance information.
It looks the rats are gone.....but still very unhappy that my storage unit was not desinfected after having rat blood all over my things.
Julio and DeAndre, gave excellent customer service. It was a pleasant and wonderful experience. I recommend it to anyone.
Julio and DeAndre have great customer service thank you guys
Wow Julio had he’s hand full today he took care of about 7 customers and then he helped me with my storage needs what a guy.great customer service
Recently me and my fiancée were in need of an affordable storage unit and were very pleased to have found public storage on 43rd and camelback. Rock was very informative, very patient and with a great customer service! He not only was able to find us the right storage unit for us while also making our visit very pleasant and less stressful! Definitely would recommend there services in the future! Ask for Rock he rocks!!! Lol
Julio awesome. 👍💯
Julio was great at customer service
Rock was amazing to work. He has wonderful customer skills and is very friendly.
Great customer service from Rock…
Julio just helped me with an issue I had he solved the issue rightaway thank you julio you should have araise
Great prices, excellent service, clean facility.
Julio was great he helped me with my second storage unit that’s the main reason why I came to rent for the second time.
Julio was very helpful
Julio just helped me with My first ever storage rental he's an amazing employee.
Julio great service thank u
The lady in the front desk was very helpful and gave me easy to know knowledge and helped me to my unit
Julio great customer service
Julio Julio great job.
I recommend this place . I was given a great discount by employer Julio! Great service!
JULIO IS GREAT , FRIENDLY AND VERY PROFESSIONAL.
Great customer service by Julio thank you Julio
They need to beef up security. They've tried to break in to my unit twice already. It's an indoor unit too
Great customer service by Julio
Julio was amazing! Fast and friendly service! Highly recommend coming to see him for A unit
Julio was so helpful and courteous I just want to let you now you are awesome. Employee
Julio did such amazing job rent me a storage unit help me set up the public storage app
Julio was very helpful. Amazing service!
I’ve been trying to get in touch multiple times to get my issue resolved due to all the damage I’ve had in my storage. I’ve had rats damage all of my items and have tried multiple times to open a claim for the insurance to come inspect it. Nothing has been done. Honestly it’s been really bad service since this issue started. I’m very disappointed and ready to take my business else where
I have to say Julio is a very nice employee
I am very pleased with Julio’s customer service he helped me with my storage and set me up with the public storage app .
Muy buen servicio
Julio just help me sign up to my sp app very helpful guy
Came in today and I was very happy to have met Julio he’s very helpful and so nice to talk to he helped me with my storage rental and also sign me up on the PS app thank you so much julio
El servicio es exelente muy buen trato del representante Julio
Julio me dio Muy bien servicio gracias. ..
Julio is very nice and speaks Spanish I was very happy to hear that someone speaks my language
Very helpful thanks Ashley
Ashley provided 5 stars service. Thanks You!
I moved my stuff out today. It was an easy process to close my account. Dave was a lot of help! I would rent a storage with them in the future if needed 😁
The customer service was beyond excellent.. Dave helped me fix a situation with my account.. Many thanks great job
Great location. Ashley is fantastic!! She is so helpful and amazing to work with. I highly recommend this storage location.
Julio was very helpful and
Julio help me to rent space on line I have been all over visited 4 place and no one speaks Spanish I am very happy to h a ve found this place where I was able to rent a storage.thank you julio
Julio is a great at customer service he’s the best person .
Shoutout to the boo Ashley for helping me get a storage 10 mins before closing. Top of that she was more than happy to help girl really has patience 🥰
Great customer service received from Julio. Explained everything I needed to know. Thanks!
Julio help me to find my storsge and keys
This location homes vagrants and junkies! You will see trash, urine bottles, and piles of other various filth both inside and out! The employees don't care in the least. It is NOT SECURE AT ALL either. The back is wide open. The doors don't lock and can easily be opened at any time and the interiors doors can be pulled open with minimal effort. Staff, including ASHLEY, the "manager" refused to do anything. Refused to keep a secure location. Lied about security. Lied about doing her basic job functions and according to the photos and various evidence in my possession, she let this happen.
Julio great customer service.. Very nice and friendly.... Recommend for your storage needs
Julio was Awesome, he had the best customer service and definitely made it an easy experience .
Julio is great with cusytomers
Julio you are the best
Julio si the best
In last 3 years at Public Storage Ashley the property manner has been very helpful. She's knowledgeable and polite. Awesome customer service 👍
Ashley was very helpful! I've never received a unit as efficiently as the one I just obtained!!! Well done... And get co-worker is awesome as well!!!!
Did my reservation online, came in and Julio was such a great help. He showed me the unit, after I expressed I wasn't a fan of this particular unit, he went ahead and made gave me a different unit. He explained the whole process of the paperwork and the app. Thank you Juilo for being kind, helpful and understanding.
Cheyanne was absolutely outstanding! Super friendly and very knowledgeable. Highly recommend.
Cheyenne provided with excellent service. She was amazing.
Julio nice job
OUTSTANDING JOB ASHLEY. Great customer service. We had been looking for a place to store our items and could not find the one who gave us the sense of security. Ashley answered all my questions and gave us options on what would benefit my needs. Thank you Ashley for great customer service! I would recommend anyone who is needing a place to store items.
Julio is Very helpful and very nice.hes attitude is very positive minded
Just got myself a storage unit from this place for the first time and really injoyed meeting Ashley at the desk! Ashley is very friendly and and knowledgeable about everything that's going on in the facility. And she was very helpful it's on me how to get my locker and of course to the restroom LOL! My locker was very clean and definitely not as hot as outside! Look forward to using them for as long as possible.
Ashley great worker
Laurie was so helpful, best customer service I’ve had in a long time . She made my storage experience enjoyable. I would recommend to everyone I know
If I could I put 10 stars Ashley does a great job helped me with respect and told me everything I need to know about the storage. She even helped me set my public storage account and App! Thank you for your great customer service.
Laurie was very helpful and polite
I'M SERIOUSLY IN TEARS The price is outrageous. Last month I questioned the increase in the price. Now a month later it's increased again. I can't afford it. I currently can't work I'm staying at my daughter's house. The only income we have is my son's SSI (he has autism). Had I known they were going to pull a stunt like this I would've rented at storage I've previously used I rented at the other place for over a year and never did the price increase and the unit was bigger.
My neighbor found mice droppings and mice nests when he was moving out. I saw the droppings were all on the ground trailing out the door where it was falling out of his furniture. And Every time I go in to mine theres spiders and cob web in corners. I Pay on time for 2 years and removed all my belongings from the storage on the 1st cleaned out and still was charged for a whole month so make sure you check out by the last day of month because they dont prorate It and can rerent it out to double there money. Shame you for Ripping people off.
Laurie was very helpful and nice, place was clean and cool 😄 was in and out with out any problems..
Ashley is a nice funny Lady she made my day
Homeless living in there. Rates overpriced for the super homeless ghetto
Laurie
Awesome person awesome job
Laurie was so awesome she did a great job
Laurie was the staff that help me very friendly and great customer service
Lory was a great help today, very professional and efficient
i recived a good service by laurie!! thank you so much for you help!!
I am very happy Laurie was very nice and helpful thank
One of the best storage facilities I've rented from. All of the office staff is kind and helpful, especially Ashley. She is always quick to return my calls and has made my renting experience a breeze. Thank you!
Ashley was soooo helpful she went above beyond with helping me and staying longer.
Ashley great person wonderful service
Julio was a great customer service representative. He helped us with everything, explained and showed us the unit
Ms. Ashley , Was very helpful and patient, and accommodating. She took her time showing me around, I am very satisfied with her customer service. Thank you
Ashley have great at her job to give her a five star all the way.
Customer service was excellent
Ashley and workers are beautiful.
The customer service agent was amazing we greatly appreciate the work she put in.. Ashley was amazing thanks
Ashley was very helpful and kind and answered my questions.
Very good customer service and Explanations to the problem I was having, they help me with it... Nice ladies Ashley and Lori I thank u
Ashley made the moving/storage experience very easy. Will definitely recommend!
Ok
UN exselente cervicio De parte De Los compañeros Julio y Laurie
RATS EVERYWHERE!! Last month I advised the employees working at the front that there was rat droppings in my unit they said that they would let the exterminator know for when they go to spray so that they can spray more near my unit. However a couple weeks ago I went to gets some items from my storage and found that it had been completely consumed all of my items destroyed by rat urine and feces. I immediately notified the staff that was working and they said they would have the district manager get ahold of me till this day no one has reached out to me regarding my belongings that are now ruined because I have small children and have to throw everything away.
Lorie is being very nice and professional to me. Thank you so much Lorie!
This was great! Got my unit info and I was able to use an old lock. Nothing but a great check in for me
When u walk in ur greeting by a smile and a positive attitude I love renting there Ashley one if the workers and she is amazing and so friendly and really does a good job i freaking love her she makes that place shine and I would Definitely would Recommend this storage to people I who were ooking at one
I have been storing my things here for the past 3 years and the staff here has never been anything helpful and friendly. I recently misplaced my keys and needed assistance regaining access to my storage. Ashley was extremely helpful and professional in assisting me with this situation. I would recommend this location to anyone.
Ashley was very helpful with getting us started with a storage room
I have had nothing but problems with this company so much so I am paying for movers to have my stuff moved.
The public storage lock was still on my unit when I tried to move my stuff in. Of course there isn’t atleast a security guard on site if something goes wrong. Of course there isn’t an emergency number to call if something goes wrong or you desperately need them like I do now. So until they fix this I’m going to leave as many negative reviews as I can.
Ashley was excellent, very friendly and knowldegable.
Thank you very much Laurie. You were very helpful and informative...
Ashley was a great help and got us set up with a storage unit as quick as possible! She is very sweet and answered all of our questions!
Laurie was very helpful when I rented the wrong size and forgot my ID she was very patient and found a way to help me.
Ashley has great customer service and a good attitude very well spoken as well.
Good
Ashley and Laurie great customer service!
Ashley located at 43rd and Camelback very helpful warming when entering. Seems very knowledgeable of the company policy. Thank you for your excellent customer service!
Ashley was very friendly with fast service.
Laurie was so sweet and nice. Even gave me a piece of candy. Good customer service skills. Would recommend this place to a friend!!!!
Ashley has great customer service!
Laurie was great
Awesome service Lorie and David awesome employees!!
In my story, I purchased a storage from storage treasures. Ashley that works at this site is helpful, friendly and efficient. As we all know it's the people that make the business. Great job Public Storage for having such an amazing person represent you...Give her a promotion!
My family has been using this public storage for over 30 years. Customer service has always been great and i appreciate how helpful and caring they are. I would give this public storage a big thumbs up.
Ashley was amazing! Very friendly and helpful!
Ashley was very helpful and she explained everthing very clearly
Ashley was amazing! She really represented public storage very well! There wasn’t the best incident outside regarding a customer unhappy about the wait but I was pleased with the services inside and how quickly I was able to get in and out! Thank you public storage for your affordable pricing and great service!
Great customer service. Ashley was wonderful!
Had a great and profesional experience with Ashley at this location. She resolved my issues I had with my Storage Unit very helpful. Everything went smooth. Thanks again Ashley.
Lori was very help full with everything
First time working with public storage n just started today n I'll c how it goes
Ms Laurie whent’t above and Beyond to help us on renting a storage she was very friendly very good customer skills 😀
Ashley was awesome. Overall great service!!
Ashley was AWESOME!!
Super clean and nice
I had this storage for over a year, and it was a great experience. Thank you to Ashley, the manager at this site, she was always helpful.
laurie was very helpful and knowlegable she had 5 people in office waiting and she handled everyone with ease and made everyone less annoyed for having to wIt i would highly recomend public storage
Ashley has patience and good spirit even tho I was annoyed.
Went to pick up my kids Christmas gifts And I couldn't get access. The key pad to open the gate kept saying system disabled . The paper on the door did not say 12/24 . It clearly said 12/25 no gate access due to it being Christmas. But nothing about the 24th . So when showed up to pick them up I was locked out . N now my kids have nothing to open on Christmas. You guys suck . I was not the only one there there 3 other families there as well .. no notice. No nothing nothing
Thank you so much for your assistance Ashley when we've needed it.
Ashley is top dog.
Today I came in to rent my space and Laurie help me with my rental process she is super nice help me with all my quest3regarding my storage needs
The climate controlled rooms are a good size. I took off 2 stars for thr price hike they implement around month 3 and the lack of dollies to move heavier items.
Ashley treated me and my sister with The upmost respect and did just a wonderful job. Happy with her service since I 1st moment we came in through the door. Excellent service all around
Ashley was very friendly!
Ashley was amazing! I was hoping to make this as smooth and as fast as I could and she did exactly that! She was very helpful and I loved how detailed she was with the information I needed! She had an amazing attitude and very welcoming!
Richard was an awesome attendant, showed me the prices, displayed the space that was available for rent while explaining well the differences in prices if things didn’t fit, very funny guy 10 out of 10 doctors recommend
Very nice lady..ashley
great customer service.
Julio service it’s really good !!!
Julio es muy amable very good service¡¡¡
Hi thank you for your service. Great job ashley
Ashley was awesome!" They make you write that after you check in in front of them. After you get nickled and dimed, you get bombarded with fees that just don't make any sense. I was charged a late fee for a bill I hadn't received yet, and when I called corporate to resolve this issue they said I should have paid it anyway even though I had no idea what it was.... Be careful.
Great service ashley made sure i understood everything nice customer service veey friendly and supee nice attitude
Ashley was very informative and pleasant. You should have an Ashley at all your locations.
Nice and clean units and Great customer service by Laurie
Julio just hook me up with a 5*10 storage unit and the price was great julio you are the man
Place is dirty all the time, at Night it is so dark in the parking lot and cant see anything, i set up my account on autopay and i was over charged twice and to speak to manager in regards to it i had to go in to the office and show bank statement...such inconvenience
There's many other storage businesses you can go to, except this one.. don't patronize this place, unless you like rude and disrespectful staff members!! And don't try and report it to the General Manager bcus that thing is even worse than her staff!
I believe Ashley and Julio gives Excellent customer service .
I did get a great help from Ashlyee.
Excellent customer service, Thxs Ashley! 😊
Finally got my storage unit thanks to julio who took care of my storage needs he's a great sales representative and very happy person
I came to find out my gate code for my units and Julio took care of that for me he also clean the u it for me GG hank you jukio Edit Review: came in office today and was greeted by Ashley and Sarah to make payment. Ashley was very helpful !
The staff here is great! I worked with Samantha who was friendly, helpful, and competent. Would recommend this location to anyone looking for storage solutions. Edit: today I closed my unit. It’s been a breeze. Julio at this location was kind and professional. Thank you!
Janae was very friendly and helpful! So glad I chose this Public Storage location! New edit: I came back to pick up my items from my unit and Julio was very helpful. He made the checkout process easy! I will be using this Public Storage location again in the future!
Clean, good customer service
Julio had great customer service, and helped a lot!
Ashley did an amazing job helping us decide on what storage locker was best for our needs thanks so much
I came down looking for a storage to store my belongings because I am deploying in the next few days and Julio help me with the storage unit size for my storage needs Ashley is also helpful.
I came here looking to rent a storage and Julio greeted me with the nicest smile ever, he’s a wonderful person with a great attitude that made me feel very welcome I was so happy to have him help me he’s uniform was very nice and well kept.
I've been a customer at public storage for almost three months in received awesome customer service from Julio, McKenzie, and Laurie.
The services was great Ashely help me out very well with everything I need. I will definitely refer people to this location
Had lots of room to store what I needed units were outside but we're cooled well overall pretty painless experience.
Julio had excellent customer service fast and friendly.
For starters, our unit was broken into and the employees called us to notify us that our “lock was off our unit”. They were just gonna blame us for breaking into our unit with the knowledge that 7 other units were broken into. Nice try. When we made it out to access the damage the manager took their lock (they had to replace our broken lock) off our unit and walked off. No apology. No concern for our belongings or any personality whatsoever! This is the worst storage facility I’ve ever been to. There is a large homeless population nearby that likes to find their way into these units and steal your stuff. Honestly, there’s also a good possibility that an employee or another customer could have stolen things from these units. Unless you have things you WANT stolen you shouldn’t ever use this place. Also, our rates were constantly raised for no reason. In conclusion, this business is a mistake and I never use another Pubic Storage.
My mother came in to rent a storage space and Julio was very helpful to help find the right size storage space for my moms storage needs he’s very helpful and knowledgeable on everything thank you Julio for your help to save lots of money.
Awesome experience here with Julio! Very detailed with everything, explained everything so clearly! Definitely recommend 😁
Clean facility, air conditioned. Excellent customer service! They are intentional and very kind in their office. I definitely will be coming back here!
Easy in, easy out, air condition building on 43rd and camelback, Ashley did a great job renting me the right storage very Happy!
Excelente servicio solo que te hacen esperar afuera por tu turno 🤦🏻♀️
Exelente servicio al cliente, trato amable y respetuoso. Julio y Ashley te atienden de manera profesional, recomendado al 100%.
Thanks to Laure for the help Good person and nice
Laurie was a good help to getting the unit
Good
Laurie was fantastic showing me the units im very pleased I went here instead of the other one . This one is closer & a hell of a lot less in price. It was a pleasure going there..
Lori , was excellent in showing me my unit and offering one large enough for my needs. She is friendly and knowledgeable. Even though she walked me to several options she made my choices easy. Thank you!
Very helpful and effective
Hi Julio I want to let you know that I didn’t forget about you I promised I would write a review for you for helping me to make my payment, when you were sweeping the hallways and I asked you if you could take a moment to take care of me even know you had a task to complete you still walked back to the office to take my payment. You really are an awesome 👏😎guy multi task kind of guy keep up the good work thank you.
I cane in today to rent a storage space and julio was very nice and helpful julio showed me the correct size unit for all of my belongings thank you julio you rock.
Julio has good customer service and is very helpful.
LaurieELaurie was extremely, helpful, showed me units, happily assisted me in process. Highly recommend this storage faciliy.
The Ashleys were incredible at helping me get a storage unit that will hold all my appliances.
Yesterday I made a trip to the storage facility, once I had arrived I locked my keys in my U-Haul. I had already had a very long and very stressful day, so this was so horrible at the time. I walked inside and was politely greeted by both Ashley's, along with them both asking how my day was. I told him that I had locked my keys in my vehicle and my phone was about to die well I was trying to get U-Haul's customer service. Immediately both Ashley's offered to assist me in any way they could they allowed me to use their phone they even got online and started looking up roadside assistance for U-Haul, customer service, and just both of them were going above and beyond what they are supposed to do in their job description. Not only were they both trying to be helpful by making good suggestions they were online trying to find out any information that they could to help me in my current predicament. I ended up being on hold with Uhaul customer assistance for almost 45 minutes just for them to give me the number for the roadside assistance then I called roadside assistance and I was on hold for almost another 45 minutes, during this time both ladies had helped out other customers. Overall I would say my experience there at the public storage facility was excellent their customer service was excellent and it was completely above and beyond what is normally called for, both employees should be praised by their employers for there excellent communication skills, their demeanor, and their kindness and their willingness to be helpful and do whatever it takes to get the customer on their way. So I hope that anyone going to this facility pays close attention because this is how customer service should be. And please be kind to these ladies because they will do whatever they can to help you out and to their employers both these ladies deserve a raise and you should throw them a party thank you for your time have a nice day
The Ashley’s are amazing and made the process so easy! Thank you ladies!
I think the place is great and "The Ashley's" are fantastic.
Ashley provided great service. Trip was fast and easy, felt safe for me to be there
Ashley was kind en got me a storge in no time
Great service from AJ . Really excellent service.
Cheyane was very helpfull and nice. 5 stars all the way
Great place to store your items when needed the only issue I had was that the storage was full of dirt when I received it and I had to sweep it. They where nice enough to let my borrow a broom though. Either than that great customer service the employees truly take care of things and make sure that no one is trying to open locks. Definitely will be back in the future.
First of all it smells awful. The service was poor and they had a lock on my unit without having anything in it
They are really helpful and friendly, answers all my questions. Will be coming back again. Thank you for having great employees.
Great people work here
Amazing service Cheyanne did awesome
y'all, Cheyanne was the best, very helpful and friendly!
Great facilitt
Great Service, Ashley and Cheyenne are friendly and helpful. Very clean and organized storage facility.
I love cheyanne shes amazing thank you for your service!
ashley and mckenze were offered great service and were so funny. offered some good laughs and overall had a great experience. the boss should give them some coffee money to go get some dutch bro’s to help get them through their day.
Annie was SO nice! She walked back a cart for me to my building since I only had my car. I closed out my storage, and I forgot to grab my lock. She offered to walk back and get it for me while I waited in my car. It was such a friendly and easy experience. Thanks Annie!!
Very easy to communicate with, made everything very quick and easy Cheyanne is the best!
Annie helped show me to my unit and was very helpful and kind. She even came back to sweep up some dirt that another renter had left on the floor near my unit. Very pleasant experience! :)
I've had a unit here for about 9 months now, and every interaction that I have had has been pleasant. Connie and the other ladies have also been more than helpful. They have gone above and beyond to help me get stuff back to my unit....
I reserved a storage unit with fairly short notice and Public Storage was super helpful and quick to give instructions on the best way to utilize the storage unit. Janae helped me and she was so nice and informative! She really made me feel welcomed and was very good at communicating! One of the most helpful employees and made me walk out of there with a smile!
easy experience with cheyanne
Cheyanne
Cheyanne
Connie was very helpful when setting up my storage unit
I reserved a storage unit online for a great price, but apparently they don’t actually reserve you a unit at the property. I got to the location and almost was not able to get a storage unit at all! Thankfully Connie was able to help me out and get me one. She was very helpful and kind!! Unfortunately it was not available at the price I reserved it for, but it will work great!
Cheyenne- great service! Helped me find a unit and move into one very fast.
Cheyanne was very helpful and really helped me get a good deal!
Cheyannne did a really good job and great services
Cheyanne was wonderful and helpful! Thank you Public Storage!
Mackenzie was great and very helpful
Cheyanne gave a great tour and was super helpful.
McKenzie was great
McKenze did a great job getting going. Thanks
Great experience. Very friendly and helpful. Would recommend McKenzie
Cheyanne was very helpful and made it very easy for us to get our storage! smooth and informative. (:
Cheyanne was really helpful
Chayanne was awesome!! Great help :)
Janae, nice people, quick and easy
Janae and cheyanne were very helpful and made my experience so much better.
Cheyanne was wonderful + really helpful! Thank you so much for your help!
Cheyanne had great service
Janae and Cheyanne!!! The best!!!
Cheyanne was super helpful and patience with us! She walked us through the process and made sure we were all set!
Cheyanne was very helpful during a stressful time😃
Cheyanne. Great customer service. Thanks for your help. :)
Cheyenne was very helpful to me and the entire staff was very welcoming. McKenze and Janae were super friendly as well. I am looking forward to renting here.
McKenzie did a great job at Public Storage
Cheyenne, McKenze, Janae and Alexis are all fantastic with excellent service. Been with public storage going on 2 years now. :)
Cheyanne, janae, mckenze at public storage set me up with a storage unit today. Their customer service is awesome.
Cheyanne, Mckenze, and Janae have awesome great customer service ! Thank you for your service :)
From start to finish these ladies were awesome. Very helpful, professional a d service with a smile. Thank you Tammy, Mckenze, Sheyanne!
Cheyanne is the awesome person in the world!!! #GreatCustomerService
Cheyanne, Mckenze, and Tammy have great service.
My first experience at public storage is like every trip to this store. Connie, Cheyanne, Mckenze are 3 of the most helpful and professional reps of any service related industry that ive been exposed to. Top rated staff.
Cheyanne and Mckenze had great service !
Had very positive experience renting storage rooms over the past 25 year at this location. Shout out to Connie, Cheyanne and Anne with helping me close out my storage room rental. They were great.
Great place to keep storage!
Cheyanne, Tammy, and Janae these girls are amazing
Anna, thank you so much for your help in my storage needs. I look forward to moving into that new apartment!
Cheyanne, Tammy and Anna did a great job helping me. They very nice and courteus. If it were for them i would not rent a publc storage unit your company.
Cheyenne was very helpful
Cheyanne was amazing to work with. She is very patient and knowledgeable.
Good service with janae
The ladies here are awesome!! Cheyenne, Janei and Annie. Customer Service is outstanding. The security is also great. I feel very comfortable not only having a unit there but also when going onto the property. If you ever need storage, I highly recommend.
Cheyanne gave my friend and I excellent service!
I want to thank Cheyenne & Connie for helping me and my grandmother. They made it so easy for her to switch units and went out of their way to make sure we got everything we needed. Y'all are the best!! Thank u girls!!
Staff is very friendly and made it a breeze to find a storage, definitely recommend this place
Annie was super nice very helpful and answered all my questions. Very customer oriented and friendly. 😊
I paid on January 4 they prorated it to February 4 you’re supposed to have 10 days grace period on February 9 they charge me extra money saying that they prorated it however since it was past the seventh I was late and I just get a late fee of $23 but yet they can prorate it for the fourth to the fourth I think there’s a poor business I’ll move out next month and never rent from Public Storage again
Easy location with amazing friendly and helpful staff. Storage area is exceptionally clean and there is always plenty of parking space for large trucks, which makes moving in and out simple. I’ve stored my stuff at many Public Storage locations before and this is the best so far!
It's really nice and friendly here. Alexis and Cheyanne were very helpful.
Cheyanne made everything very easy and super clean facilities definitely would recommend
Justin was very helpful! Highly recommend!
Justin was an awesome help!
They are great for staying late Connie and Tammy great service
Wonderful storage units! Janae was very helpful in explaining the whole process and explaining the things I didn’t understand.
STAY AWAY! They will over charge you and run your card twice. Ive been having issues with them, and the manager and people that work in the office can't and dont know how to fix the problem. Stay away guys, go somewhere else if you can!
Great location. Connie took the time to walk me through everything and explain everything. She was very professional and polite.
Clean units and premises, very friendly staff, prompt service. I would recommend this facility without reservation.
The management was great Anna was extremely helpful would recommend to anyone
Ashley had great customer service!
Great speedy service
The best ever! Never had an issue at this location or any other!
Smell, rude , ppl stay in the storage, the restroom are locked, -1 customer service.
Excellent and fast service from Krystal! Marc in the office was an awesome personable dude. Thank you so much Krystal for your help today
Ashley was the best. Very friendly, informative and efficient. Great service!
Great customer service from your full staff.
Great experience. The staff was wonderful. I got what I needed with the help from Angel and Anna. They took the time and explained everything then walked me to the unit and showed me the sizes and quickly finished the paperwork and that was it. They're good!
I would like to thank Tammy, Anna, and Annie for helping my aunt today. You guys were great and your service was quick! Happy holidays.
I had a great experience with Annie and Anna, they had excellent customer service. They were so friendly and informative.
I had a great experience with Annie and Anna, they had excellent customer service!! they were so friendly and polite and they answered all my questions effectively, I will definitely recommend to family and friends, thank you for the great experience.
Thanks Janae for you service,
Janae was amazing !!! Thank you for being so helpful and asking all of my questions.
I was expecting to have this storage unit process be a whole ordeal especially being last minute with my luck. But krystal was happy and friendly and bubbly from the moment we walked in to the time we left and she just made the whole thing so much simpler and painless than expecting. Krystal was stellar.
I personally won’t recommended they start with u with a price they force u pretty much to get a insurance then instead to paying what they said you will be paying more by the end of the month so I don’t trust them I won’t recommend at all
C'nai was awesome with the procces and made everything as smooth as it can be. Love it
My unit was robbed here along with 7+ other units 3 months ago, even if your unit is deep inside the indoor facility, there is absolutely no security and no recourse for theft, I would highly recommend places with more security if you truly care about the goods you store here. I lost priceless memories, family photos, old family cookbooks, and furniture that was passed down, things that are truly priceless. This doesn't include the things of physical value that I had here, but those are replaceable.
Bad custumer service
Connie was so amazing and made the stressful experience of moving so much more easy..Thank you Connie!!
Only bad is It's a corporate business but the people who work here make it great they are hard working look after customer care and just make u feel well taken care of ...👍👍👍
Anna was super helpful and set me up quickly and painlessly
Great services and fast can't hate on it 😎😎
Angel was AMAZING!!!...she was quick detailed and answered all my questions...I feel so organized now..Thank you for making my day and thank you for being so professional...I see why they named her Angel!❤
Janae hit her up 10 out of 10 was the best and made it the easiest and chillest experience.
Online check in was very straightforward and pricing for the 10x10 was exactly what I was looking for . Extremely clean free from all debree and odor . Manager Angel has very good customer service made me feel right at home .
Thank you Janae for your service and very helpful ....I recommend her!!!
Good service. Very helpful people made my visit a good one and well definitely recommend angel & janae too help you.
Great service janae thanks
Typical storage space. Facility was secure and clean.
Excellent customer service
Great place for all your storage needs angel and Krystal are very professional and friendly. I would definitely recommend 👍
Thank you Anna for all of your help! You were friendly, very polite. the facility is very clean and very well maintained. Thank you again Anna and Angel. You guys make a great team. 😁
Clean facility. Amazing customer service!!! Angel made sure I got what I needed & got me in & out quickly!
Went in for a storage and Anna was very friendly and helpful
Angel was awesome. Very accommodating and knowledgeable. She made the experience of moving less stressful. Thank you!!
Let's talk about Kristen. A manager who is not at every location everyday, but you wouldnt know it. From the moment I walked in to rent my first storage unit in my life, I was greeted by a smile. She listened and explained. When she showed the units we looked at two different sizes. Trying to get her to guarentee my stuff would fit she was playful and fun to work with. Upon our return to the office she did what I would expect most to do. She offered me solutions for my move and products that may or may not be beneficial but she presented them with confidence and poignant facts. I settled on one thing I didnt even consider and if she didnt offer it I never would have. I asked her if she trained others on the approach she has and she does. Hopefully they listen because she knows what she is doing. She did the little things that make you remember. While storage for most is not a thought out process for choice of who, from now on I chose Public Storage. Her leadership and passion for her role creates loyalty, it created mine.
Overall very good experience. Office staff were always courteous, competent, and helpful. I was very pleased with the security and ease of access. And I considered my rental a good value for the rate charged. Five stars.
Anna and AngelDaun were tremendous and property is nice and clean! Would recommend to anyone. In our time of need they helped us out so much and made everything flow through smoothly!
Anna was great! I was able to get a better deal with her then online! Thanks Anna
Anna, angeldaun, and krystal were fantastic!! Fast and quick service and the property is very clean!
I had nothing but excellent customer service since I’ve been renting a storage unit from this establishment.
Janae went above and beyond to help us out. We arrived from out of town, just after closing, and realized we didn't have our access code. Janae was getting in her car to leave but was kind enough to open the office back in to obtain this code for us. We are very grateful for her kindness and excellent customer service, well beyond what we could reasonably expect! The facility itself was great as well. Safe and well maintained. Thank you!
Nick is a Rockstar. He wakes me through the whole process and made the experience extremely doable and wonderful. Thanks so much Nick for being awesome
I'm no stranger to storage facilities , having rented many throughout my life. I'm in tune with the good, the bad, and the ugly, Public storage at 43rd Avenue/ Camelback is definatly the good!, actually great or fantastic would be better suited. Anna and her staff are a shining example of what customer service should be everywhere, extremely courteous and knowledgeable in all facets, and the facility is always spotlessly clean,, Keep up the good work Anna and crew! Sincerely Glen Lindstrom
Connie and Janae, were great! Connie found me a bigger unit for a much better price than my reservation was for. Can't thank these two enough! Thank you so much!
Beware! $1 first month rent is a scam. After 5 months of normal rent, our rent almost doubled (from $26 to $49). Be careful, as their marketing practices are deceptive.
Every well excited
Very fast and helpful service!! Anna got me in and out in a matter of minutes and helped me pick the right storage size for my needs!!
Our unit was broken into last week along with 8 or 9 other units. Don't think it can happen to you? We didn't. We moved all our stuff out on Monday to a new location. Surveillance isn't secure enough. Rent at your own risk. Now I know why they suggest insurance. Take it. You'll need it.
To expensive!
Oscar is the man @ this location handle everything like a professional!!!!!
Awesome service with Cheyanne. Courteous and quick
Sam and cheyanne were great and gave great service. I recommend this place to everyone. My experience was great. Thank you Sam and Cheyenne
Oscar was a wonderful help gave me a big unit for a wonderful price thank you for keeping him around he is a blessing to all of us
The service was great cheyanne
Amazing customer service!! Ashley was amazing! 👍
Samantha was very nice and helpped us so much!!!!!
Arrival Metro Hello my name is Les I recently relocated to the Phoenix metro area and upon arrival I need storage until my new job started and I could find a townhome or rental house so I ended up using public Storage I found the facilities clean and I inked up on a contract. Everything was fine I moved in on the 20th of the month so my rate was prorated to the end of the month but they could not figure out how to do the proration and over charged me by about $13.00 which I disputed and for almost three weeks attempted to contact the regional or district manager who was to busy to returned any of my phone calls so just when I had decided to cancel my contract I went to the office and had exstream pleasure of meeting a young lady by the name of Samantha who was able. To calm me down and made arrangements to contact the Regional Manager so that we could rectify the over charge sitsuation she promised me that the sitsuation would be resolved that day and she was a young lady of her word and the only person at that location that did not blow me off, she acted in a truly professional manner and she is to be commended or her level of customer service.I know good customer service because I spent 25 years in sales and marketing and good customer service is a lost art in America but Samantha seems to attempting to right that ship it is to bad that she is the exception and not the rule. So hats off to this awesome young lady. Keep it you have a bright future. Thanks again Les T.
I am a Homeless Military Veteran I'm currently living in a homeless shelter for Veterans. I lost my job, my home, my vehicles and after explaining my sitiuation to Public Storage they still auctioned off everything that I owned for a measley $20 to the highest bidder which include my personal documents, awards & records that I received from the President and from the military while serving in the Iraq War. Public Storage also auction off my classified military documents, my SS CARD, my DD 214, irreplaceable photos, my 2 Master Degrees, my finger print cards, my undergraduate degree, and my high school diploma. As I understand personal documents and photos are supposed to be given back to you when they auction off your storage unit they did not return my personal items. I'm really concern that my SS #, my birthdate, my driver license which are on my military documents along with my marriage certificate and college diplomas I am now susceptible to IDENTITY THEFT. I've called Public Storage Management several times they have completely ignored my concerns and phone calls. I've always used Public Storage for the past 20 years and to be ignored as I have I highly encourage all military personnel to find a another source to store their goods because Public Storage is one of the few businesses that do not support America's troops when they are in need.
Sandra was excellent. Helpful and patient with customer
Cheyanne was exceptional very professional and helped me through the process. Would recommend.
Cheyenne was a great help she made renting a storage unit simple and hassle free. Would definitely recommend renting from this location.
Samantha did a wonderful job showing the unit to us u r lucky I have such aneffiecient sales rep working for your corp
Excellent customer service cheyanne
Very nice cool people gave is a great deal on our unit chyanne was very helpful
Samantha was the best she was very friendly and made us all laugh. Thank you for helping us out today.
The left hand doesn't know what the right one is doing.
Anna and Staff is very friendly and helpful. Thank you ANNA
Ashley was very helpful and great at up-selling..great personality.
Always a pleasure very friendly staff
Excellent Service Ashley
How much for a unit
Great service Cheyanne was very helpful and friendly!
Ashley helped my daughter's dau set up .thank u
Ashley was such a great help! I’d definitely recommend this location! :)
Ashley was a great help! She explained all the information and was super friendly. Great experience!
Ashley was great!!
Ashley was very helpful! Great experience!! Got all the info we needed.
Great customer service from Ashley
Very good service, showed me around the units to make sure that I enjoyed the space and was aware of the space size. Helpful through the whole process
Great experience!
Very affordable! Very friendly! Renting a 10×10 for the summer while I go home from college! I will definitely be using them again! It's super easy to reserve a showing of the unit online and a super quick process of signing up! The staff are really nice and make the process really easy!
Ashley was the most personable and sweet representative. She made the process simple for a young college student which was much appreciated! Thank you Ashley!
Ashley was an amazing help! I had a great experience
Ashley provided great service and was very knowledgeable as well as kind!
Cheyanne and Ashley are amazing!! Super friendly and great service!
Ashley was super helpful to me and my roommate. Very thorough in payment and was super friendly!
Ashley was great and very helpful. She hooked us up with a great deal and made us feel important. I definetly recommend this space and herself.
Ashley was a great. Very knowledgeable and very helpful. Thank you Public Storage for the extra space.
Ashley was very helpful and made this process very easy! The Scottsdale side is very nice too
Ashley was very friendly and inviting and very helpful.
Ashley was very helpful and was able to answer all of my questions!
Anna was so helpful and did a fantastic job helping me find a storage unit right for me! I definitely recommend Public Storage!
Ashley was very helpful, answered any questions, and walked us through all the steps!!
Ashley was very helpful and amazing at everything she helped us with today! A professional ❤️
If you need experience help and peace of mind come see Ashley!
I love PS and you will too
Super
Anna and Dane are very professional. They did an awesome job.I love it.
Ashley was great! Thank you!
Great experience with Deanna! Thank you!
Ashley gave great costmer service
Ashley was amazing and super helpful. It was my first time needing a storage unit and she broke it down and explained everything. Made me feel super comfortable and confident that I’m storing my personal belongings in a Secure facility. Would recommend.
Limited hours, raised rates.
Great service thanks
ashley provided EXCELLENT customer service.
They had the facility painted and over sprayed into the units ruining personal furniture and belongings. They are not returning calls
SAFE & SECURE
Ashley was very knowledgeable at answering all my questions and friendly I like her come rent from her. I highly recommend pPublic Storage.
Extremely helpful. I dealt with Ashley and was in-and-out within 20 minutes from viewing the unit to agreement in writing and out the door
Very friendly staff and they remember costumers
Ashley was great!
Received appt phone call from Ashley in timely fashion. Rental sign up was quick and easy.
Deanna was extremely courteous and helpful with getting me set up with my storage unit.
Great service from Ashley! Quick and easy process. Thank you!
Ashley and Tina deserves a 10 star review if possible. They technically saved my life and very grateful for helping with my storage needs. Would highly recommend this location for the great customer service and friendly smiles.
Ashley was very helpful in informing me on the policies and how everything works. Very polite as well.
Ashley was friendly, helpful & knowledge. The process of renting my unit was fast.
Ashley is great. Super nice lady. Greets with a smile and ends with a smile.
Ashley was awesome! Great customer service! 🤗
It's a nice place and Ashley is amazing she helped me out when my car battery died
Ashley did a great job in assisting me!
She was polite, helpful and gave great service.
Ive had the best move ever because of Public Storage! From making the reservation with Anthony to Anna at the store with her great customer service and attitude! Kudos to them both! Thanks again Public Storage!
Ashley was super super helpful..very knowledgable and personable !! My experience was seamless ! I would definitely recommend anyone who needs storage to come by amd have Ashley help you !
Just got a spot here Ashley was a big help great prices
Kristen was amazing!
Great service. Anna is great, always working hard to keep the property clean and running smooth.
These people were amazing, so courteous, nice, and listenened to what my needs were! I would definately recommend Public storage to anyone needing to have a secure place to store they're property!
Expelente servir
Ashley is awesome. She explained everything in detail and provide me multiple options based on what my needs where. I am recommending this location to everyone!
Ok
Great service!!
Astoundingly quick in responding to my online reservation for storage (I think literally Ashley phoned me in less than 60 seconds after making the online reservation for storage space). Upon arrival at the office, Ashley provided a thorough review of storage protocol, assisted me in being able to go quickly through the paperwork, showed me the storage unit which was quite clean before having me enter into the rental contract, and answered my questions. And also was patient when I forgot what she had told me already. A very good experience, if not exceptional, in renting storage space. 11/1/2018 Charles Lowe
Frendly helpful an sidn take up my whole day
Ashley was amazing made the process easy and convenient. Highly recommended!!!
Nice price, mgr very helpful
Ashley was very helpful n professional was a pleasure working with her
Ashley was very pleasant and helpful she explained everything to do.she walk us through the process of every step very clear.it was a goog experience for been the first time renting a storage unit and she was very good
Very poor service, didn't give a care about customers, and lied bout the rules
Ashley was friendly and knowledgeable, really recommend it
Fantastic experience with Ashley. Very helpful!
This place was awesome, great customer service! Very helpful most definitely would rent a storage unit again
Absolutely great service! Right on point especially with the walk around. Ashley did a great job at taking me through the details. Absolutely recommend.
Ashley was extremely helpful and knowledgeable.
Ashley made the whole experience professional and very simple for me.
Wonderful customer service by Ashley
Ashley is great! Fast simple process! Update: this place has bugs, BAD! Do not get a unit here, there's bums in and out of this place all day and using the bathroom and hanging around. Disgusting
Very friendly good to work with and professional
Thank you guys for all your help fast and easy set up
Anna and Tina and Kristen were extremely professional and friendly. I was very impressed with the facility and the ease of driving around the units. :-)
Very helpful
Very Helpful and professional
Ashley was awesome and she had rmarkablre customer service and very helpful and knowledgeable great place to have a atorage!
Ashley was very helpful and kind! Thank you for all of your help! I will definitely recommend this Public Storage! Great customer service is vital for a business!
Great customer service was very informative
Are you open on labor day
Awesome service very friendly and informative! Thank you Ashley for your help.
Easy set up and great service!
Great people skills. Very clean premesis as well as the unit. Great promotional values. Kudos to Kerry and Ashley. Great staff. Jessie and Anna are a fabulous team as well. Also, very professional and public friendly. I highly recommend this facility for your storage needs.
Came into get a storage unit and was greeted by Anna and Jessie. They were absolutely fantastic it was fast friendly service at an amazing rate. Definitely will recommend them to everyone.
This place is awesome!!! Ashley was amazing this one is much nicer then the one in Surprise.
Clean, secure.
Kerry was very helpful and explained everything. High knowledge about everything. Fast at what he does.
I am so disappointed in my service, or shall I say not good service terrible. First FYI no access to move your things in after 5pm. Ana And Connie were not helpful and spoke over me .I requested District manager and they gave me a number instead of calling for me as they gave me numver i was speaking and she started saying couldnt hear me. Very disappointed :( i thiught i was moving ny things today
The second i walked in the door everyone seemed like they didnt want to help me. They just looked at me like if i was lost, I have a brand new lock in my hand im obviously ready to rent a unit. There was no urgency to help me, when they guy finally did he looks so bored. Horrible customer service
Anna and Kristen were a big help. They answered all of our questions and were very polite. The service was fast and efficient.
Renting 10 ft x 15 ft climate controlled unit. I saved money renting online. Proof of insurance is required. Homeowners, renters, or you can purchase from Public Storage for $15 a month. I bought the insurance from PS, until I purchased a home. Anna at 43 st location in Phoenix, very knowledgeable and helpful. Gave tour of unit. Unit was clean and well maintained, as the facility is. Moving carts are available. Locks are available for purchase, but a bit expensive at $24. Luckily I had my own lock. Started in early June 2018 and still there.
This public storage location was amazing Ashley you have great client service skills thank you for making my move so smooth girl 💯
Ashley was very kind and informative. Quick and easy. Clean property. Would recommend to anyone.
Super friendly and easy! I’m very impressed with the clean, air conditioned units. Ashley helped us and was very friendly and outgoing. Made the experience great and made me feel comfortable to leave my treasures in storage.
Great experience very friendly and fast service Ashley had great customer service
Fast and friendly service from Ashley in Phoenix.
Ashley was very helpful and knowledgeable
Great Staff ! Horrible Hours !! If your of the normal working class people check the hours of accessibility to your unit ! The Hours really Suck ! However as I stated above The Staff is Great !
Connie was great got us in and out with a great attitude
Connie was fantastic ive been storing for a few months and usually when I come I'm always greeted with a nice smile and friendly service , shes does a very good job especially in the hot az weather when rude customers leave trash outside ...if looking to store I would call Connie she will help you out!
Connie from 43 ave camelback had great costumer service very helpful and friendly. Highly recommended
I WOULD LIKE TO SHARE MY EXPERIENCE WITH PUBLIC STORAGE. FROM THE MOMENT THAT I ARRIVED UNTIL I LEFT , ANNA WAS VERY FRIENDLY. SHE GREETED ME WITH A SMILE AND PORTRAYED GREAT CUSTOMER SERVICE. I HAVE BEEN USING PUBLIC STORAGE THROUGHOUT MY TRAVELS SINCE THE EARLY 2000s. I appreciate this clean facility. Then location was great to store my things. Thanks again for everything
Good but so called managers a dick
This storage is and all just like the rest of the scandoulous s*** out there. They lie. They will stop auto pay and not let you know therefore you think youve paid and are caught up and instead of calling day 1 of pay theyll wait again the week later when the pay is increased. They only care for there money and if theres a chance to make that payment higher for them . theyll definetely do so. My code hasnt been working to let me in for a month now and they havent tried to call and fix that either. Not a chance will they recieve another payment from me. Also Not recommend to no one.
Anna was very helpful during the whole process, and the property was very clean. We would def come back!
Kerry was very professional and answered all my questions. Great customer service! Nice clean, secure location.
Just a lil sum thin, sum thin... thank you y'all are awesome
Awesome service. Really nice people!
Great job love ashly work
Great friendly people. Fast and easy.
Ashley was awesome. Friendly staff. Very helpful.
Ashley is great!
Ashley was very helpful and professional!!!
Great service
Ashley was fantastic!
Good service
Ashley is a professional representative with great social skills. She made me feel very comfortable.
Ashley is the most professional and kind young lady I've met during storage of my items. I left cubesmart and was looking for a new experience. From day one Ashley guided me through the entire process and showed me the the utmost courtesy. Great Job.
On this 30th day I came to get a storage , and I was helped by Ashley and her assistant Tiffany and they were so polite and very nice and answered every questions that I needed answered .... I would recommend Public Storage on 43rd Ave and Camelback to all the public to go to ...
Ashley Was very helpful for me being a first timer in AZ, I couldn't have asked for a better person to get me all set up. Thank You
Ashley was nice and thorough getting me a unit thanks.
Super! Fast, clean.
Ashley was very informative and quick would recommend this place just because of her customer service.
Ashley was very professional and helpful with the rental of the unit.
I like it here and ashley is so helpful she is my favorite staff member for sure
Anna and Ashley were awesome, best customer service I've ever encountered. Definitely impressed, this facility is second to none. Public Storage has a customer for life. TJ was great too. You can definitely tell they train their people well!!!
Had a great experience. Ashley was fantastic and answered all of our questions and we were in-and-out in less time than I thought we would be
Thanks Ashley for all your help!
Great place good people!
Wonderful experience, lovely people
Ashiley was awesome and good service thank you
Ashley was wonderful! Very friendly and helpful!
They lie in there $1 move in ad. It's more like $55 for a 5×5
Need to be open longer hours
Really nice and helpful staff!
Ashley was a great representative and was very thorough with the tour! 5/5!
I was helped by Ashley. She was very helpful and eager to answer any questions I had about my storage rental. She made the renting process extremely fast and easy. Overall great service.
She gave a great tour and helped us get all of us things settled to move in 😊
Great experience, customer service. Helped with all of my needs and questions!
Renting here for the second time!!
Super easy to get a storage unit and very fast!!
Great service, Ashley was very helpful.
Ashley was very nice and very helpful. I had a great experience at Public Storage. I highly recommend this location.
Ashley was very helpful with the process of getting my storage unit! Thank you!
Connie was great I appreciate her assistance. She was very friendly.
Very friendly amd nice and was fast and organized
Steven was a great help! The best employee there!
Extremely helpful, great customer service, and fast!
Perfect and professional, friendly, knowledgeable and QUICK
Great customer service! Ashley is awesome and very helpful!!!
I like how the locks are ive had my storage broke into at a different place so i feel a bit more secure here wish they had better hours though 6 pm through week and 5 on sundays and not open til 930am makes it hard for someone who works days
Ashley did a fantastic job showing me around. Making this process for me beyond easy.
Great service very helpful and great price!
Great service today
Good costumer service
Ashley was very helpful and made our experience an easy one. I appreciated all of het help.
Fast service. Very friendly
Great service! Easy sign up! Ashley did an amazing job even though my 2 yr old spilled water every where. Super patient. Thank you!
Very timely check out!!
Great service, a little jarring for the lock and required insurance fees, but I can figure it out
This place is great! Awesome customer service and great prices.
Is there acess 24 hr
Ashley was awesome sharp and on the ball employeesl
Fast, easy move in!! They even gave me a better price when I arrived than I reserved online. I would highly recommend this facility!
Found a great online deal with these guys! The facility is clean and the security is phenomenal! The staff: CONNIE was such a joy to work with.. she was honest, up front and very personable...Who would have thought getting a storage unit could be so fun!! Thank you both Ashley and Connie for adding a smile during some trying times.
Steven was helpful and very polite. Probably the most polite helpful employee I’ve dealt with since I’ve had the storage. Besides that I did enjoy storing my valuables with public storage and I would again in the future :)
Steven was beyond helpful! He was courteous and knowledgeable ..this young man has a bright future in whatever he does!
Bad hours but good staff
Great customer service. Ashley was very friendly and helpful. She is also very professional.
Very helpful
Val had very good customer service
cust service was amazing and tolerant with my special needs son who was very loud and unruly. i thank you for your patience and service and great rates.
She is great at her job
Ashley was a delight & love.the place...clean has carts & bathroom we may use
Thank you! Bad day but you helped make it easier.
Very professional, knowledgeable and friendly service by Ashley.
The unit that my fiancee and I have at the location on43rd ave and camelback has been tampered with and attempted to be broken into multiple times. Not only do we not feel secure storing our belongings here, the facility is holding us responsible for a lock smith and the replacement lock which has been upward of $100. I have attempted to contact multiple levels of management from the district to the regional managers and nobody ever contacts us back. I have had the worst customer service experience of my life with this storage facility. Please don't store anything of value to you here. Doing so puts your things at jeprody.
Great service
Ashley was awesome and super helpful!
Val was awesome and helped me get into the storage i needed
Great place, fast , very kind staff!! Ashley helped us ,she was awesome!!
Amazing service and they are very respectful to the customers!
Thanks Ashley with red hair
Quick and to the point and even cleaned up after my son spilled water all over their floor.
How much is my payment
Office staff very helpful and politeness to the customers.
Ashely Had Excellent customer service and made the visit a Swift and fun one
Ashley was so friendly and helpful, very knowledgeable and accommodating. The facility is clean and new I felt very comfortable and confident having my personal belongings there, thank you Public Storage.
I had the most pleasant experience with these beautiful young ladies, Val, lea, and ashley, they even stayed over there shift to help me, I would recommend them to everybody.
Ashley was very polite and knowledgable
Muy buen lugar limpio y me atendieron muy bien gracias
Great service from Ashley
Great service! Easy and efficient.
ASHLEY was excellent! She took her time give us a tour of the different storage units. I didn't feel rushed. Thanks!
Ashley gave me excellent help with renting my space.
Ashley was an amazing help!
Quick efficient Service. Val got me moved in and thru the paperwork within 15 mins. Great location and customer service.
Great people and very accommodating!
Daveona was a pleasure in helping us rent our unit. I would recommend anyone to use this facility:)
Ashley was great!!!. She made sure all my needs were met and the best possible Price.
Its was a simple fast easy process. Very friendly staff and Ashley was very helpful. I would recommend anyone who is in need of a storage to check them out.
Great customer service....would rent from company anytime...Thanks a million..
Amazing Service!
Had a great experience here at public storage. Everyone was friendly and polite. Leah was informative and very helpful in our process of getting into our new unit. Would highly recommend public storage to a friend.
Leah and Val are two of the most helpful customer service employees I've ever worked with. They stayed late to help me recover my passcode to get in even though it was after their expected work hours. I wish I could give them more than 5 stars!!
Ashley. Was wonderful great personality and very personable loved the service I received here today five stars for sure
Ashley got me in and out with what I wanted in no time. Great service!
Good manner ,very great customer service :) val , Sheri , ashely
Great service. friendly staff. Ashley was especially helpful and kind during my visit
Clean facility and very friendly staff.
The lady val that works here is the best thank u so much
Great storage place..$1 for the first month..n Portia was wonderful!
Ramon
Ashley was such a great help! I had a pleasurable experience!
Kayla was very helpful and thorough. Made the experience better on this day. I appreciate her.
Kayla Her costumer service was great. She talked to me very nicely and I want to be appreciative for her honest service
Ni e people, crean place adn affordable price.
Kayla, Was a pleasant young lady. Excellent about what she does. Very welcoming, her bright warm smile said it all. Great business model.
Val was very helpful.
Shannon provided excellent customer service! Another satisfied customer!!!
Very pleaseant very patient, very easy to get storage here, ask for Val.
Val is such a lovely great help. And I would love for her to help me anytime. Thank you.
Alexis was amazing! She switched me from the original unit I reserved to one that was closer to the lobby door, while preserving the same "Summer Sale" rate on the more convenient unit. Really friendly and would recommend the facility to anyone looking for storage.
My experience here was absolutely the best I've ever had. The front desk associates were very nice caring and understanding. I will only ever recommend this storage facility for your storage needs. Thank you public storage!
Reserved a unit online and after coming in and speaking to Alexis I realized a different unit would better serve my needs. Alexis was helpful and took the time to explain all of the options available to me including insurance. I would highly recommend Public Storage based on my experience with Alexis.
The girls up front are amazing! All the staff is super nice! Very clean and friendly environment definitely recommend!
Great place ... great service.. and best of all Portia (the lady that helped me) has a ninja turtles tattoo.. pretty bad ass lol
Came in Alexis greeted us with a smile was happy to help us find the perfect storage space for us. Was very knowledgeable with all the information we needed. Took around to see the rooms and explained everything in detail for us. Made it a very easy transition.
The staff provided exceptional customer service, and I left with a smile!
Val was great! Got us through super fast and made sure we got the best deal!
Brand new units! Super clean and a great staff.
Awesome service will always use pub storage thanks Val
Tiffany was a great help wonderful customer service
I came in to rent a storage and it was a great experience with Val. She was very helpful and nice. She took me step by step. Finally rented the storage at a great pricing. Will definitely recommend people over especially to ask for Val 🙂!!
Rented here for 5 years.
Great service! Super nice and really quick!
Tiffany was amazing and answered all of my many questions I had. She had no hesitation showing me the unit I requested and walked me through all the paperwork. She made the whole process very quick and easy. The storage unit itself is very nice and being in a brand new building is nice, I feel very safe in this new facility.
Tiffany was so friendly!!!
The storage facility itself is dirty. I can't believe how many cockroaches I have seen all over the facility. Makes you wonder what else the place is infested with. Also the main door to the storage units is always broken so anyone can just walk right in. They installed doors in the facility for added security so people who are storing on one floor can't get to the other, however the door is narrow. It is extremely frustrating getting your bulky stuff in and out of there to try to get to the elevator. Even if you didn't have bulky items, it's very awkward trying to get the cart around the corner through the door. Despite all of this, Brad, the property manager, was extremely polite and helpful. He made sure we had everything we needed for move in as far as supplies & the amount of space we needed. Excellent customer service.
Val was awesome! She was helpful and did a great job serving us! I highly recommend public storage to store your belongings!!! Great place and great service!!!
Had a different storage place last year. This is the best place the service is great! Val is amazing. Such great costumer service. I will continue to come here as long as I need to.
Alexis she was excellent service
Val did a great job of explaining and walking us threw what we need and what needed to be done! Thank you!
Val is awesome should definitely come here
I'm an out of state student needing only a couple of months to store my dorm room items. Val assisted me in signing up for the storage unit, showing me the unit itself, and helping me out with all the paperwork. She was fantastic! And the price of the 5x5 unit wasn't too bad either. This location looked nice and safe to store my items for over the summer.
Val was the Best and very helpful!
Alex was awesome! Better than Val! 👍🏼👍🏼
Alex is awesome
Val was awesome! She was extremely helpful.
Brad was a great help with assisting me on rent a bigger and better unit. Prices are reasonable! Will be renting here for a good while.
I came today to rent a storage Ryan and Brad we're very helpful very nice and help me find the storage that would fit my needs.. they were awesome great customer service
Great customer service
Brad and sam were very helpful and informative. They were awesome. Thanks guys.
I just made a payment and Brad is always so helpful. So if you need a storage come here.
Brad the property manager is super awesome, he has a great friendly atmosphere and explains information in great detail, very well managed.
Nice place to store your stuff
Brad he was a good person who help me with everything
Brad was helpful and very nice
Good people and always willing to help
It was a great experience. Thanks Brad
Brad is great very nice!
Brad he is very nice and helpful
Brad was amazingly helpful he even stayed a little late to help me thank you public storage!
Brad is awesome, and he goes above and beyond his job title. He makes sure you're comfortable with the storage unit you're getting!
My experience was excellent Brad is great.
Never Been There
Helped me a lot with login issues and information. Thank you Brad.
Brad was super friendly and he hooked us up right away. Fast quick and easy!!! No problems
: this Miss Phillips at the public storage over here off of Camelback and 43rd Avenue talking with Brad I'm giving him a five stars for customer service he was excellent very polite very professional and he needs a raise I do thank you for your services and you have a great day lover
Brad was an awesome person. He communicated extremely well. He was curtious kind and friendly along 38th great people skills. We need more people to provide the service that he did. Keep up the good work BRAD!!!
Brad gave me excellent service
Very helpful
Brad provided excellent service and was great with my experience
Brad was amazingly helpful, kind, professional, and efficient. Made our transition easier.
Brad was awesome!!!! Got me set up quick and easy!
Great job on on everything !
Brad was very courteous and thorough. He got my unit rental completed quickly, I was in and out. So far it's been the most Painless, organized part of my move.
Brad was such a great Help today, knowing his job and friendly personality
Brad did an excellent job explaining and showing me the storage space I was truly satisfied
Brad assisted my move in payments and explained the entire contractual agreement quite clearly and was very courteous and professional! I was quite pleased that things went so smoothly!
Bard was nice and he did a good job
Brad was a great on explaining the information about the storage units thank you. Brad
Brad was very nice he help me a lot im very happy
Brad did a wonderful job in getting us a unit!
Brad is awesome I recommend using this storage his customer service was wonderful
Brad is a great
Brad was very awesome today when I really needed help.
Typical greedy corporation, manipulates rates on storage, according to supply and demand, if only wages worked that way, maybe I could afford the rent.
Brad was very helpful! With Awesome prices!
Brad did an excellant job. Totally helped me with a bad situation. He was very knowledgeable and very helpful.
Brad was very helpful
Brad was VERY HELPFUL and POLITE !! I felt so bad he stayed late to help me out.
Brad did a great job walking me through the process
Brad was fantastic very informative and helpful!!
Bard is so helpful and polite. My friend and I rented a storage locker in April and Brad has been great from day one and every time we are over here.
Brad was nice and helpful
I chose this Public Storage due to climate control, proximity to where I lived & its cleanliness. This facility has many available sizes & mine was a 10' x 15' (1800 sf house of stuff). I moved in January 2004 & just recently moved out. They always had a knowledgeable staff, in particular a gentleman named "Bob" - he went well beyond normal customer service, always! I definitely would recommend these guys for your storage needs. Brad is the current manager & is in tune to your storage needs, give him a call today!
This storage is awesome. Its clean and organized. Brad is very friendly and helpful. I'm very happy choosing this storage location.
Brad the attendant at this 43rd Ave and camelback location was very courteous and helpful with all my questions
Brad
Brad was very friendly. Prices are reasonable.
Brad has been very nice and helpful with all of my needs. Helped me with a vacate so I can move.
Brad has given me awesome service
Brad am happy to work with him today..he did well..good customer service..he was awsome..
Brad was very helpful, courtesy and friendly. Excellent location.
Great customer service from brad... Thank u...
Great customer service. Brad always has an eager to help personality and friendly smile. He certainly gave public storage a 5 star rating from myself and my family.
Brad was great! Great pleasure to work with! I highly recommend this place!
Brad was very polite and helped me get the best price possible.
Brad has provided me with outstanding customer service ,he is always available and ready to assist me at any time..Great job Brad!
Ray, was amazing! He helped me find the best unit at the best priced, showed me around. Very refreshing after a long day.
Brad and Keslee were cordial and very professional.
Brad was a God sent he help me get situated this morning here at public storage ! 😃
Brad was so helpful n great person..
Brad was very helpful in taking care of me with my payment, excellent customer service. He is a great assest to your company. I will definitely recommend this storage facility to my all my family and friends. Thank you brad for all your help.
Brad he does a very good costumer service have nothing to say about this place.
Brad, we had a good attention on that storage And i a pretty nice location i like it
Brad was super duper awesome
Awesome clean facility with great staff!!
Brad was very nice and very helpful today ....
Brad is awesome he has great customer service any knows what he's doing thank you Brad for making my life easier.
Brad has excellent customer service and seemed very friendly. He provided all the best options for my unit. I have been using this unit for over a year. The property is kept very clean and monitored with great security. The prices are very high here compared to others. If you plan to keep your items here short term I would recommend this storage facility, because they always have deals on the 1st month or so. However I would not recommend using this facility for any long term use. There are better competitive rates that could provide the same thing
Brad is the best and provides exceptional customer service!!! If you need storage please come visit BRAD!!
Brad is the best. The properties are clean and secure.
Brad Did a great job signing us up... found me the right space and put up with me
Brad was very kind and courteous. Extreemly helpfull. Made my day easier
Brad very nice:) thank u:)
Brad was very helpful and really nice! Very good at job! Very impressed!
Everyone here was very friendly and helpful. Will definitely use again.
Brad Very pleasant and helpful. Answered questions i had regarding my unit. Its nice to come in for the 1st time with a greeting smile. Thanks for all your help Brad. Your awesome
Brad is A very Good helper she's respectful
Customer Service is awesome here. Staff is very friendly and very helpful. Lincoln has been the greatest. Will continue to do business here.
Brad and Lincoln were great help and provided great customer service every single time. Thanks.
Very good service! Would definitely recommend!
Brad was on duty when I came in to pay my bill. He was more than helpful and answered every question I had with up most Profesional demeanor. He is an asset to your company. Wish more ppl were like him.
Had a great experience today at public storage tnx to Lincoln
The entire time I had my storage unit I was very pleased with the service. Any time I had a question Lincoln was able to assist me. Moving out was very easy and if I ever need storage i will be using them again
Manager Lincoln was very nice and helpful. He needs a bit more help on the weekends when I arrived there was a couple in front of me. Didn't really mind the wait, but during peek times having 2 people will make the customer experience better. Only complaint I really have are the gate hours, especially here in Arizona would be nice to be 24/7 access at least during summer time.
Jailee was da best she helped out a great deal. I suggest u use this public storage location you will be satisfied
I happen to come by the public storage and need some help and Brad was very hopeful and profecinal I really enjoyed my visit and gladly recommended it to my family and friends. Thank you Brad.
fast and easy. I was able to complete my rental in no time.
This Public Storage is reasonably priced and conveniently located. Lincoln is the best dude ever. Not only was he extremely helpful with getting my first storage unit he also helped me upgrade to a bigger unit two weeks later and was totally awesome about it! I felt like a jerk making him redo all that paperwork but he assured me it was no biggie. Rad guy!
Customer service was great and helped me out
Lincoln was friendly and professional and your prices beat all the others I have checked out!
Lincoln, and Brad are really helpful, at this location. It's always clean, and they never hesitate to assist in any way possible.
awesome customer service was #1 thanks to Lincoln
Lincoln was very friendly and helpful. Good location and security.
Lincoln is the man! Great place to store your stuff and be treated fairly
Good experience after getting the runaround at another facility
Very helpful i was out of town forgot to lock my storage and lincoln called me notified me and placed a lock on it until i arived thank you very much
Great customer service
Like Aimee mentioned in a previous review we felt the service and options provided at Public Storage were top notch. Lincoln was very polite to work with and he knew exactly how to help us find the right-sized unit. Highly recommended.
I would highly recommend this storage facility. I recently called to inquire about renting a unit and spoke with Lincoln. He was extremely gracious and helpful. I plan on using this facility and feel at ease knowing that this is one less thing I have to worry about. I am just moving to the area and if this is any indication of the hospitality I am to expect in Phoenix it makes this process for me all the easier. Thanks Lincoln for fabulous customer service!!
Andrea is absolutely amazing we came looking for a place to store our stuff after being displaced suddenly she helped us not only to store but we walked out with peace of mind and a new friend. Public storage is lucky to Andrea as an employee
My experience at Public Storage was wonderful! I've never met such a friendly, helpful person such as Andrea. That girl deserves a raise! Thank you!!!!
the lady andrea was really nice and help me understand everything thank u andrea
recommend this property Andrea will hook you up
the ladies that helped me out with my rental process were great. thank you for staying late to help me with my rental.
Andrea made me feel comfortable with my moving needs.she definatly knew what she was talking about.thank you andrea
Great customer service joe was very help full and got me a storage that fit my budget.. thanks joe
Joni has given great customer service during my stay at this location. I will use Public Storage again in the future.
Jenn R was awesome. Very busy day being the end of the month. She took care of me like I was her first and only customer. Thank You
Feather rae helped me and was absolutely amazing on all levels. I didnt event get a unit but she was very infomative. They need to pay that girl more.
Came in to check rates and on moving supply item prices. Joni helped me out and showed me around, she was very nice and I look forward to dealing with her again!
Love it!, really nice and the it was very affordable.
A very professional rep. and attitude.
I went in the other the other day and Jessica, helped me with understanding the rates storage sizes. I had just come from a competitor, and was leaning in their direction. She helped change my mind without knowing that she did. Well thanks to her I will be renting a storage unit from public storage next month.
Best customer service, comes highly recommended! Clean and friendly!!! Jessica was very helpful!!!
I've been with this storage for 10 plus years not because it's the best, but it's convenient to and from work. However my rate is really high. You would think since I've been a valued customer I would have been treated better or lower my rate. I would have to say it's clean and the majority of the people working here are nice.
Jessica is a nice friendly person was very helpful with answering all my questions.
Everything was perfect. Jessica was very friendly and helpful.