Public Storage Self-Storage Units at 4725 N 43rd Ave, Phoenix, AZ

Thanks Ashley for helping out setting up PS App

Ashley give great customers service she was very kind and knowledgeable

Good price. But the office is always closed when you get here & need help. Your waiting up to 5 to 10 min before anyone shows up to open. Other than that I have no problem with the storage unit. Oh and waiting on the sliding doors to open at 6 am it’s still closed.

Great location, price and VERY kind/helpful staff, especially Jessica! Always called back in a timely manner, helped with all questions and highly recommend this storage company.

Roaches

Ashley has been very helpful and just amazing, very welcoming and helpful providing the correct information.

Clean fascility

I lost my key to my storage unit I went to find a solution with them The solution was they have one person that comes once a month and takes the locks off so I don't have access to my unit all month I have to wait for her to come back she has to do 41 public storages That's just crazy and they have no idea when she's going to be there to take the locks off could be tomorrow could be next week could be the week afterwhen she's going to be there could be tomorrow could be next week could be the week after That's just ridiculous poor management

Kristen was a great help she she was fast and great customer service me and my wife Maria would highly recommend public storage because Kristen is an awesome person!

Thank Jessie for helping us he was great 👍

Been my storage unit for some years now... great place

Ashley helped me out today she was super friendly throughout the whole transaction and explained everything very thoroughly. I’m glad someone like her works here she made this experience a great one.

She helped me through a rental tho my English is broken. Great customer service.

Second time within a week. Access is okay, but doors won't work to get into the units. 6:10 a.m., they finally opened.

Ashley had best courtesy.

Jesse was great! Even after being yelled at and insulted by another customer he did a superb job trying to deescalate the situation. Though that very insecure woman insulted him, he maintained his professionalism and did not allow her to put him in a bad mood. Not sure what her problem was, seemed like she was doing something she wasn't supposed to and got caught. He happily helped my friend and me, while making us laugh and keeping a smile on his face. My friend was able to get the space she needed, even though the price was kind of high Jesse’s knowledge of the property, professionalism, and wonderful customer service made it worth paying a few extra dollars!

Terrible service Never has Carts even though they claim to have them available Front never answers They raise the prices every other month we were told $150 and now they were charging us $240

Ashley was very professional and quick. Assisted me and explained all the things clearly.

Service was great Jesse was very helpful

If I could give a -5 star review I would! DO NOT WASTE YOUR TIME OE MONEY ON THIS PLACE!! They love to call and harass you for any changes, I've had 8 calls this week of them telling me what I NEED to do, excuse u!!! First they continuously harassed me to bug about me turning on autopay, then when I turned it off on my last month they hassle me and started telling what I could and couldn't do after. I'm halfway moved out, they call me to complain,,,I EVEN TELL THEM IM OMW BACK...STILL THREATENING ME WITH ANOTHER MONTHS RENT CHARGE...,EXCUSE YOU, ITS NOT YOUR STORAGE YET! DONT GO INTO MY THINGS!!!.....USELESS PLACE, WASTE OF SPACE!!! JUST AN ANNOYING HEADACHE, WILL NEVER USR AGAIN.....UPDATE!: WENT TO MY STORAGE ON MY LAST LEASE DAY AND THEY PUT A NEW LOCK ON MY STORAGE...I HAVE TILL END OF DAY TODAY TO GET EVERYTHING OUT OR THEY WOULD "CHARGE ME ANOTHE MONTH RENT" BUT THEY PUT A DIFFERENT LOCK ON AND WILL NOT LET ME ACCESS!!!

There's hardly ever anyone in apa Sivan though it says open. I waited over an hour and a half and still nobody ever showed up. Charge you an extra $10 to pay your bill over the phone. Customer service is definitely lacking.

Ashley was amazing! So knowledgeable and extremely helpful! I’ll be back!

Ashley had me all taken care of swiftly!

Lied about a incident that happened on the property and now I have to move my stuff out . Very poor service and I don't recommend this place maybe other places but nah this place is bogus, trife and trash 👎🏽

I want to thank Jessie! He was great! We got there just as it closed and he took extra time and made sure my son had access and a lock on the unit. He was on his way to an appt but went the extra mile for us! If he hadn't, my son wouldn't have been able to put my granddaughters things in there or turn in his rental car. Jessie, you really came through! Thank you!!

Jesse, he was great, I like a normal last-minute customer, and I showed up right at closing. I had thought I needed to get my lock directly from him, and he explained that the lock should be in my unit waiting for me. He told me he had a prior engagement or would have been happy to stay longer. But before we parted ways, he showed me how to use the app, to open the gate, to get in the security door. I thanked him and proceeded on my way. As I got to the sliding door low and behold, he drives up behind me, tells me he could not just leave he had to make sure I was going to get to the correct spot. As we walk over to my storage and open it up the lock was not in there, so he took alittle more time out of his busy personal time and ran back in and got a new lock for me. Jesse was very nice and knowledgeable. As long as I need storage in AZ, I'll come back and see him.

Super clean super professional Taylor was great and helped thoroughly

Taylor and Ashely were very helpful! Would highly recommend

Clean, good price, and I really liked the staff here.

They have my life in there hands so I pay my bill every month to make sure it's there.

Jesse good man to deal with.

Ashley did a great job helping my needs for storage. Fast and efficient. Thank you

Ashley helped me update my Autopay and got me PS app working again on my phone. Thank you.

Ashley helped get setup with a storage unit today and was very friendly and helpful. Thank you Ashley 😊

Explained thoroughly. Went in and out pretty quickly. Very efficient.

This Storage Facility Showed Fantastic Customer Service especially the lady at the front desk and was very Polite. The Facility is clean and friendly for anyone hauling a trailer. Definitely Recommended 5 Stars 🌟

Jennifer was very helpful

Jennifer was very informative and made sure I understood every thing and explained in detail any concern I had. If u happen to need a storage go to the one on 43 ave and camellback in Phoenix and make sure u ask for Jennifer she will help you to the fullest

AMAZING AMAZING ASHLEY!! Went in nervous and stressed and left with complete trust and calmness. THANK YOU ASHLEY!!!

I checked a number of storage facilities in Phoenix, and I chose Public Storage for three reasons: good prices, good condition, and good attitudes. They care for their clients. The facility on 43d is big, with enough room for large-size trucks. It looks safe and clean; the units are on the 1st floor with climate control. The location is very convenient. It is located in the central area of Phoenix, just off Grand and a few blocks from I 10. I strongly recommend this facility to people who are looking for a budget storage rental.

It's great I like it but it should have stayed open longer times overall it is great!!

One of the cleanest storage places I've seen in years. Jessie was friendly and efficient in getting me all set up.

Ashley and Sabrina was absolutely amazing thanks

Okay, ya. I am 51 years old now. JUST had a birthday. YAY.. I have never in ALL my years of being on this earth experienced the customer care, professionalism, concern as I have with Ashley. Her professionalism is over the top. SO happy Public Storage has her on board, she makes my day every time I speak to her. It's something definitely different about her, I've never encountered. I even BLESS her parents for raising such a thoughtful person and bringing such a beautiful light into this dark world that shines before us. Many of thanks to Public Storage for giving me an opportunity to meet such a gem!

Open until 9pm every day is nice as other places close hours earlier.

Wonderful staff they are professional and polite !!!

I had a very pleasant experience at this location. I was greeted by Ashley with a smile as she was assisting another customer, and she let me know that she would be right with me. She was quite professional and courteous, and we were able to get through the process quickly and smoothly. She even helped me set up the App on my phone. This is the type of customer service that is missing in our society today. Keep up the good work Ashley. Thank you for your professionalism.

I love the employees always so helpful

Julio was amazing

Jesse was very helpful, very nice guy.

WORST customer service I have ever encountered. A member of my immediate family passed unexpectedly. When I learned of the unit and contacted this location and told them he passed, the FIRST thing they said is "well there is a balance due." No "sorry for your loss" or anything. Just that a balance is due. Now a week later they have called me asking for my dead relative. The only reason they have my phone number is because I called to tell them he passed. TWICE today they have called asking for him. I will never do business with this disgusting company.

Julio is wonderful however they can hire more people to assist him as he was doing everything himself

The employees are friendly

Ms. Ashley has always been kind and helpful as other staff as well we are very happy with all of you thank you very much and happy holidays

There employees were so helpful and polite

Taylor was amazing she and fast she showed me my unit and all the property and showed me how to use the access code. She was super sweet and kind. She was very knowledgeable of her job and treated me like family. I felt so comfortable with her and handling my storage needs. I was in and out super fast. Give that gal a raise and promotion

Do not use this place!!! They have a rat infestation problem. These units are $237 a month for a AC cooled unit but you will find rats!

Julio was fantastic assisting me with renting a unit. Definitely customer oriented, and I am pleased to say the unit itself is easily accessible and comes with a lock free of charge.

Julio took care of me today just got a storage for less than 60. Today thank you julio

I was helped today by Ashley. She was a great help. I appreciate u✨

Ashley had outstanding customer service. Fast and Easy process.

Clean

Julio you are a súper customer service assosiate

Albalese has very good customer service 👏 thank you for being so great amazing smile :)

Their prices were very reasonable and the attendance was great.

Julio is the best all of the staff at this site are great customer service.

Julio was great at answering my questions and assisting me.

The best

Ashley has excellent customer service, courteous me nice. Recommend this location to anyone just ask for Ashley!

So far so good. The gentleman that helped and showed me the place was awesome. He dit sugar coat anything and I appreciate that .

Julio was a friendly worker! came in and he help me out Fast & easy to get a unit . Thank you Julio keep doing a great job !

Julio was great. Made it quick and easy and funny guy lol 🙏

Julio G was AMAZING! Helped with everything we needed and made sure our experience was GREAT

Great customer service by Julio. He was very professional, kind, patient, and courteous. He answered all my questions, as well as show me how to install my storage lock and how to use the App to enter the build. Thank you. Lulu (Belle)

I would suggest looking into a different storage my storage unit got broken into twice and they have been no help whatsoever my storage unit wasn't the only one that was broken into they don't care about you or your belongings

Sometimes they got a/c sometimes they don't. You can also turn on your Bluetooth to unlock the gates to enter to your storage unit. When the a/c blows it feels so be wonderful🥰

Julio is amazing He took my payment he’s very nice good attitude is key.

Amazing job I was impressed by Julio he helped me with all of my storage needs

Easy setup. Easy access. Easy close out. Staff was awesome.

Julio me atendió muy bien excelente servicio

Julio was great! He was very professional,and kind ,and helpful.

Exceptional customer service by Julio. His a good guy

I would give a 5.3 but can only give a 5. These people are great and very friendly.

Ashley has definitely been A big help in getting me set up with my storage unit! Very professional with a great personality!! I appreciate her and all of her help!!

Muy. Bien. Amables. Limpio. Acer. Que. Pasar todo. Bien. Grasias

Julio great customer service 🙂

Ashley gave us Great service and very friendly

Update: Ashley is still phenomenal and her new co worker Xylon has great potential. Ashley had great customer service and knew what she was doing. Made the process quick and easy. Great sales skills as well. Thank you.

Muy buen servicio, gracias por su tiempo y paciencia Julio!

Great service , Ashley was very helpful

Ashley was very helpful and great prices.

Storage unit is very well maintain customer service is always with good attitude and friendly staff.

Great easy fast service!

My visit was very pleasant and Mckenze was very helpful and informative answered all the questions I had as she took me on a tour of the facility I would definitely recommend this location to my friends and family. It's been about 3 years and I'm still using Public Storage and still loving it

Great service

Service was excellent and cant wait to keep coming!

Ashley had great customer service

Ashley is extremely helpful and friendly. She even went the extra mile for me when putting in the last load in my storage. She waited after they closed, just so I could get that last load in. That is top-quality service in my eyes. I highly recommend this facility to anyone looking for storage space.

Ashley is the best, if you ever need something and you really want to make sure it gets done. Ashley is the one to talk with.

Quick and fast help by Ashley

Ashley & John we’re very good 😊

Great service ! Ashley !!

ASHLEY WAS REALLY NICE AND POLITE AND FRIENDLY WAS SUPER FACE AND THE EXPERIENCE WAS PLESENT I WAS RECOMENDED HERE I WILL MOST DIFENTALY BE COMING BACK IF I EVER NEED SERVICES AGAIN

Ashley, Thank you for the wonderful courteous customer service. It was a pleasure doing business with you and I look forward to renting from public storage. Five stars ⭐️ ⭐️⭐️⭐️⭐️

Ashley did an increíble job. Very informativa.

Julio was the best worker came in at 5:50 right before they closed managed to help me out in a nice friendly place 5 star place best worker here!! Fast & easy to get a unit . Thank you Julio keep doing a great job !

Julio gave me the Best customer dervice enero

I want to give a good review because the space is awesome for the price, but my unit got broken into twice. I was devastated and broke into tears. Priceless, sentimental items gone like that and they didn't even care. Even the police said they go to this location often for units being broken into. I wonder if it's an inside job? They claim to have cameras, but said "it's going to take a while" when I asked for the footage. In the end, they never got the footage to me. The insurance is a joke. If you don't have receipts for everything, and a picture of yourself with the item, they don't compensate you. They didn't even offer a new lock. I had to buy another one--from them! Terrible if you want your items to be safe, and terrible customer service. They don't care about your belongings. I suggest going to CubeSmart. They actually care about their customers. I'm moving all of my items there.

Made me stand outside for 45 minutes to get my ID back after borrowing the Key for the cart in the 96 degree heat. Non apologetic and you’ll be lucky if they’re EVER in the office. Called 12 times no answer from property manager.

Excellent customer service by Julio showed me the perfect side I needed for my storage needs.

Julio was awesome with helping me select a storage unit he was very informative and showed me everything on my phone for the app.... I recommend him if you decide to rent a storage..... great service!!!!

Ashley helped us out really well good customer service

Ashley was very helpful and specific about everything

Great 👍 service Ashley

JG provided great customer service. I felt a little overwhelmed when I fist arrived and he was very professional and accommodated me Answered and addressed all my concerns. I am very satisfied with his service.

El personal muy atento, el sr, Julio súper amable y me ayudo bastante, ya que mi iduoma es español y el habla español ☺️súper buen empleado

Julio is amazing! He accommodated for all of our needs and went above and beyond! He was very nice and worked with us through any issues we had! 10/10 service,100/10 guy !

Julio was amazing! He helped me with everything I needed and was very kind!

Unfortunately they went up on the rent as if the unit had gotten bigger and I had gotten more space. This is definitely not okay for customers. But I can't complain about the fact that it is temperature controlled. And I was happy to see that they actually did something about the rodent issue. There were two separate occasions that I was locked inside the parking lots due to me trying to organize things in my unit and didn't realize that it had gotten late. Which is something that I don't truly understand that if I'm inside why lock me in. I can understand locking a person out who hasn't gotten there on time but locking someone in and then making them have to suffer through customer service to get the gate unlocked to let you out, I don't understand that but I guess that's how storage units work I guess. It was honestly my first time getting a storage unit. So I guess now I'm well aware of the rules.

Update:: revieved a rent increase came yo offive Ashley helped by reducing my rate for 3 more months! Thank you. Julio was very helpful and he speaks Spanish He help me with my storage needs tank you Julio

The place is very clean the employersake this place

Thank you Annie for amazing customer service with a smile.

Ashely was so helpfully and the pieces are awesome thank u guys for the storage

Staff was really nice came in from Oklahoma I was stuck in traffic so i made it after hours and the staff was nice enough to still rent me a unit after hours which was very appreciated. Julio was very nice and kind to help me out.

Julio thanks for helping me out u did great customer service and u explain to me all the prosses. I would definitely tell people about this place

The service provided by Julio was excellent and helpful

Julio Was great customer service.

Ashley was very informative

I walked in you could tell the women who greated me was fr corporate she was very nice and welcoming didn't even bat a eye when it came to helping me she walked me through everything... Then the property manager came in the office Ashley what a breath of fresh air she was professional and she helped me find my space because we all know how hard it is to find these things if you aren't familiar with the layout, then she helped me get a cart for my stuff... Amazing place I'm so happy thanks public storage for hiring great employees

Ashley had superb service. Very exclle nt service.

Julio and Ashley are so very helpful and very professional

Julio is great he’s customer service is one of a kind

Terrible experience, the door locked at 7 pm when it was supposed to lock at 9 pm, which caused me to ask a friend for a ride and leave my car in there full of furniture.

Julio helped me set up Autopay even know I don't have my unit here very nice guy very professional.custimer service exceptional

Julio you are the best

Julio

Julio was very professional and amazing!!

Julio was great he informed me of my account and my insurance information.

It looks the rats are gone.....but still very unhappy that my storage unit was not desinfected after having rat blood all over my things.

Julio and DeAndre, gave excellent customer service. It was a pleasant and wonderful experience. I recommend it to anyone.

Julio and DeAndre have great customer service thank you guys

Wow Julio had he’s hand full today he took care of about 7 customers and then he helped me with my storage needs what a guy.great customer service

Recently me and my fiancée were in need of an affordable storage unit and were very pleased to have found public storage on 43rd and camelback. Rock was very informative, very patient and with a great customer service! He not only was able to find us the right storage unit for us while also making our visit very pleasant and less stressful! Definitely would recommend there services in the future! Ask for Rock he rocks!!! Lol

Julio awesome. 👍💯

Julio was great at customer service

Rock was amazing to work. He has wonderful customer skills and is very friendly.

Great customer service from Rock…

Julio just helped me with an issue I had he solved the issue rightaway thank you julio you should have araise

Great prices, excellent service, clean facility.

Julio was great he helped me with my second storage unit that’s the main reason why I came to rent for the second time.

Julio was very helpful

Julio just helped me with My first ever storage rental he's an amazing employee.

Julio great service thank u

The lady in the front desk was very helpful and gave me easy to know knowledge and helped me to my unit

Julio great customer service

Julio Julio great job.

I recommend this place . I was given a great discount by employer Julio! Great service!

JULIO IS GREAT , FRIENDLY AND VERY PROFESSIONAL.

Great customer service by Julio thank you Julio

They need to beef up security. They've tried to break in to my unit twice already. It's an indoor unit too

Great customer service by Julio

Julio was amazing! Fast and friendly service! Highly recommend coming to see him for A unit

Julio was so helpful and courteous I just want to let you now you are awesome. Employee

Julio did such amazing job rent me a storage unit help me set up the public storage app

Julio was very helpful. Amazing service!

I’ve been trying to get in touch multiple times to get my issue resolved due to all the damage I’ve had in my storage. I’ve had rats damage all of my items and have tried multiple times to open a claim for the insurance to come inspect it. Nothing has been done. Honestly it’s been really bad service since this issue started. I’m very disappointed and ready to take my business else where

I have to say Julio is a very nice employee

I am very pleased with Julio’s customer service he helped me with my storage and set me up with the public storage app .

Muy buen servicio

Julio just help me sign up to my sp app very helpful guy

Came in today and I was very happy to have met Julio he’s very helpful and so nice to talk to he helped me with my storage rental and also sign me up on the PS app thank you so much julio

El servicio es exelente muy buen trato del representante Julio

Julio me dio Muy bien servicio gracias. ..

Julio is very nice and speaks Spanish I was very happy to hear that someone speaks my language

Very helpful thanks Ashley

Ashley provided 5 stars service. Thanks You!

I moved my stuff out today. It was an easy process to close my account. Dave was a lot of help! I would rent a storage with them in the future if needed 😁

The customer service was beyond excellent.. Dave helped me fix a situation with my account.. Many thanks great job

Great location. Ashley is fantastic!! She is so helpful and amazing to work with. I highly recommend this storage location.

Julio was very helpful and

Julio help me to rent space on line I have been all over visited 4 place and no one speaks Spanish I am very happy to h a ve found this place where I was able to rent a storage.thank you julio

Julio is a great at customer service he’s the best person .

Shoutout to the boo Ashley for helping me get a storage 10 mins before closing. Top of that she was more than happy to help girl really has patience 🥰

Great customer service received from Julio. Explained everything I needed to know. Thanks!

Julio help me to find my storsge and keys

This location homes vagrants and junkies! You will see trash, urine bottles, and piles of other various filth both inside and out! The employees don't care in the least. It is NOT SECURE AT ALL either. The back is wide open. The doors don't lock and can easily be opened at any time and the interiors doors can be pulled open with minimal effort. Staff, including ASHLEY, the "manager" refused to do anything. Refused to keep a secure location. Lied about security. Lied about doing her basic job functions and according to the photos and various evidence in my possession, she let this happen.

Julio great customer service.. Very nice and friendly.... Recommend for your storage needs

Julio was Awesome, he had the best customer service and definitely made it an easy experience .

Julio is great with cusytomers

Julio you are the best

Julio si the best

In last 3 years at Public Storage Ashley the property manner has been very helpful. She's knowledgeable and polite. Awesome customer service 👍

Ashley was very helpful! I've never received a unit as efficiently as the one I just obtained!!! Well done... And get co-worker is awesome as well!!!!

Did my reservation online, came in and Julio was such a great help. He showed me the unit, after I expressed I wasn't a fan of this particular unit, he went ahead and made gave me a different unit. He explained the whole process of the paperwork and the app. Thank you Juilo for being kind, helpful and understanding.

Cheyanne was absolutely outstanding! Super friendly and very knowledgeable. Highly recommend.

Cheyenne provided with excellent service. She was amazing.

Julio nice job

OUTSTANDING JOB ASHLEY. Great customer service. We had been looking for a place to store our items and could not find the one who gave us the sense of security. Ashley answered all my questions and gave us options on what would benefit my needs. Thank you Ashley for great customer service! I would recommend anyone who is needing a place to store items.

Julio is Very helpful and very nice.hes attitude is very positive minded

Just got myself a storage unit from this place for the first time and really injoyed meeting Ashley at the desk! Ashley is very friendly and and knowledgeable about everything that's going on in the facility. And she was very helpful it's on me how to get my locker and of course to the restroom LOL! My locker was very clean and definitely not as hot as outside! Look forward to using them for as long as possible.

Ashley great worker

Laurie was so helpful, best customer service I’ve had in a long time . She made my storage experience enjoyable. I would recommend to everyone I know

If I could I put 10 stars Ashley does a great job helped me with respect and told me everything I need to know about the storage. She even helped me set my public storage account and App! Thank you for your great customer service.

Laurie was very helpful and polite

I'M SERIOUSLY IN TEARS The price is outrageous. Last month I questioned the increase in the price. Now a month later it's increased again. I can't afford it. I currently can't work I'm staying at my daughter's house. The only income we have is my son's SSI (he has autism). Had I known they were going to pull a stunt like this I would've rented at storage I've previously used I rented at the other place for over a year and never did the price increase and the unit was bigger.

My neighbor found mice droppings and mice nests when he was moving out. I saw the droppings were all on the ground trailing out the door where it was falling out of his furniture. And Every time I go in to mine theres spiders and cob web in corners. I Pay on time for 2 years and removed all my belongings from the storage on the 1st cleaned out and still was charged for a whole month so make sure you check out by the last day of month because they dont prorate It and can rerent it out to double there money. Shame you for Ripping people off.

Laurie was very helpful and nice, place was clean and cool 😄 was in and out with out any problems..

Ashley is a nice funny Lady she made my day

Homeless living in there. Rates overpriced for the super homeless ghetto

Laurie

Awesome person awesome job

Laurie was so awesome she did a great job

Laurie was the staff that help me very friendly and great customer service

Lory was a great help today, very professional and efficient

i recived a good service by laurie!! thank you so much for you help!!

I am very happy Laurie was very nice and helpful thank

One of the best storage facilities I've rented from. All of the office staff is kind and helpful, especially Ashley. She is always quick to return my calls and has made my renting experience a breeze. Thank you!

Ashley was soooo helpful she went above beyond with helping me and staying longer.

Ashley great person wonderful service

Julio was a great customer service representative. He helped us with everything, explained and showed us the unit

Ms. Ashley , Was very helpful and patient, and accommodating. She took her time showing me around, I am very satisfied with her customer service. Thank you

Ashley have great at her job to give her a five star all the way.

Customer service was excellent

Ashley and workers are beautiful.

The customer service agent was amazing we greatly appreciate the work she put in.. Ashley was amazing thanks

Ashley was very helpful and kind and answered my questions.

Very good customer service and Explanations to the problem I was having, they help me with it... Nice ladies Ashley and Lori I thank u

Ashley made the moving/storage experience very easy. Will definitely recommend!

Ok

UN exselente cervicio De parte De Los compañeros Julio y Laurie

RATS EVERYWHERE!! Last month I advised the employees working at the front that there was rat droppings in my unit they said that they would let the exterminator know for when they go to spray so that they can spray more near my unit. However a couple weeks ago I went to gets some items from my storage and found that it had been completely consumed all of my items destroyed by rat urine and feces. I immediately notified the staff that was working and they said they would have the district manager get ahold of me till this day no one has reached out to me regarding my belongings that are now ruined because I have small children and have to throw everything away.

Lorie is being very nice and professional to me. Thank you so much Lorie!

This was great! Got my unit info and I was able to use an old lock. Nothing but a great check in for me

When u walk in ur greeting by a smile and a positive attitude I love renting there Ashley one if the workers and she is amazing and so friendly and really does a good job i freaking love her she makes that place shine and I would Definitely would Recommend this storage to people I who were ooking at one

I have been storing my things here for the past 3 years and the staff here has never been anything helpful and friendly. I recently misplaced my keys and needed assistance regaining access to my storage. Ashley was extremely helpful and professional in assisting me with this situation. I would recommend this location to anyone.

Ashley was very helpful with getting us started with a storage room

I have had nothing but problems with this company so much so I am paying for movers to have my stuff moved.

The public storage lock was still on my unit when I tried to move my stuff in. Of course there isn’t atleast a security guard on site if something goes wrong. Of course there isn’t an emergency number to call if something goes wrong or you desperately need them like I do now. So until they fix this I’m going to leave as many negative reviews as I can.

Ashley was excellent, very friendly and knowldegable.

Thank you very much Laurie. You were very helpful and informative...

Ashley was a great help and got us set up with a storage unit as quick as possible! She is very sweet and answered all of our questions!

Laurie was very helpful when I rented the wrong size and forgot my ID she was very patient and found a way to help me.

Ashley has great customer service and a good attitude very well spoken as well.

Good

Ashley and Laurie great customer service!

Ashley located at 43rd and Camelback very helpful warming when entering. Seems very knowledgeable of the company policy. Thank you for your excellent customer service!

Ashley was very friendly with fast service.

Laurie was so sweet and nice. Even gave me a piece of candy. Good customer service skills. Would recommend this place to a friend!!!!

Ashley has great customer service!

Laurie was great

Awesome service Lorie and David awesome employees!!

In my story, I purchased a storage from storage treasures. Ashley that works at this site is helpful, friendly and efficient. As we all know it's the people that make the business. Great job Public Storage for having such an amazing person represent you...Give her a promotion!

My family has been using this public storage for over 30 years. Customer service has always been great and i appreciate how helpful and caring they are. I would give this public storage a big thumbs up.

Ashley was amazing! Very friendly and helpful!

Ashley was very helpful and she explained everthing very clearly

Ashley was amazing! She really represented public storage very well! There wasn’t the best incident outside regarding a customer unhappy about the wait but I was pleased with the services inside and how quickly I was able to get in and out! Thank you public storage for your affordable pricing and great service!

Great customer service. Ashley was wonderful!

Had a great and profesional experience with Ashley at this location. She resolved my issues I had with my Storage Unit very helpful. Everything went smooth. Thanks again Ashley.

Lori was very help full with everything

First time working with public storage n just started today n I'll c how it goes

Ms Laurie whent’t above and Beyond to help us on renting a storage she was very friendly very good customer skills 😀

Ashley was awesome. Overall great service!!

Ashley was AWESOME!!

Super clean and nice

I had this storage for over a year, and it was a great experience. Thank you to Ashley, the manager at this site, she was always helpful.

laurie was very helpful and knowlegable she had 5 people in office waiting and she handled everyone with ease and made everyone less annoyed for having to wIt i would highly recomend public storage

Ashley has patience and good spirit even tho I was annoyed.

Went to pick up my kids Christmas gifts And I couldn't get access. The key pad to open the gate kept saying system disabled . The paper on the door did not say 12/24 . It clearly said 12/25 no gate access due to it being Christmas. But nothing about the 24th . So when showed up to pick them up I was locked out . N now my kids have nothing to open on Christmas. You guys suck . I was not the only one there there 3 other families there as well .. no notice. No nothing nothing

Thank you so much for your assistance Ashley when we've needed it.

Ashley is top dog.

Today I came in to rent my space and Laurie help me with my rental process she is super nice help me with all my quest3regarding my storage needs

The climate controlled rooms are a good size. I took off 2 stars for thr price hike they implement around month 3 and the lack of dollies to move heavier items.

Ashley treated me and my sister with The upmost respect and did just a wonderful job. Happy with her service since I 1st moment we came in through the door. Excellent service all around

Ashley was very friendly!

Ashley was amazing! I was hoping to make this as smooth and as fast as I could and she did exactly that! She was very helpful and I loved how detailed she was with the information I needed! She had an amazing attitude and very welcoming!

Richard was an awesome attendant, showed me the prices, displayed the space that was available for rent while explaining well the differences in prices if things didn’t fit, very funny guy 10 out of 10 doctors recommend

Very nice lady..ashley

great customer service.

Julio service it’s really good !!!

Julio es muy amable very good service¡¡¡

Hi thank you for your service. Great job ashley

Ashley was awesome!" They make you write that after you check in in front of them. After you get nickled and dimed, you get bombarded with fees that just don't make any sense. I was charged a late fee for a bill I hadn't received yet, and when I called corporate to resolve this issue they said I should have paid it anyway even though I had no idea what it was.... Be careful.

Great service ashley made sure i understood everything nice customer service veey friendly and supee nice attitude

Ashley was very informative and pleasant. You should have an Ashley at all your locations.

Nice and clean units and Great customer service by Laurie

Julio just hook me up with a 5*10 storage unit and the price was great julio you are the man

Place is dirty all the time, at Night it is so dark in the parking lot and cant see anything, i set up my account on autopay and i was over charged twice and to speak to manager in regards to it i had to go in to the office and show bank statement...such inconvenience

There's many other storage businesses you can go to, except this one.. don't patronize this place, unless you like rude and disrespectful staff members!! And don't try and report it to the General Manager bcus that thing is even worse than her staff!

I believe Ashley and Julio gives Excellent customer service .

I did get a great help from Ashlyee.

Excellent customer service, Thxs Ashley! 😊

Finally got my storage unit thanks to julio who took care of my storage needs he's a great sales representative and very happy person

I came to find out my gate code for my units and Julio took care of that for me he also clean the u it for me GG hank you jukio Edit Review: came in office today and was greeted by Ashley and Sarah to make payment. Ashley was very helpful !

The staff here is great! I worked with Samantha who was friendly, helpful, and competent. Would recommend this location to anyone looking for storage solutions. Edit: today I closed my unit. It’s been a breeze. Julio at this location was kind and professional. Thank you!

Janae was very friendly and helpful! So glad I chose this Public Storage location! New edit: I came back to pick up my items from my unit and Julio was very helpful. He made the checkout process easy! I will be using this Public Storage location again in the future!

Clean, good customer service

Julio had great customer service, and helped a lot!

Ashley did an amazing job helping us decide on what storage locker was best for our needs thanks so much

I came down looking for a storage to store my belongings because I am deploying in the next few days and Julio help me with the storage unit size for my storage needs Ashley is also helpful.

I came here looking to rent a storage and Julio greeted me with the nicest smile ever, he’s a wonderful person with a great attitude that made me feel very welcome I was so happy to have him help me he’s uniform was very nice and well kept.

I've been a customer at public storage for almost three months in received awesome customer service from Julio, McKenzie, and Laurie.

The services was great Ashely help me out very well with everything I need. I will definitely refer people to this location

Had lots of room to store what I needed units were outside but we're cooled well overall pretty painless experience.

Julio had excellent customer service fast and friendly.

For starters, our unit was broken into and the employees called us to notify us that our “lock was off our unit”. They were just gonna blame us for breaking into our unit with the knowledge that 7 other units were broken into. Nice try. When we made it out to access the damage the manager took their lock (they had to replace our broken lock) off our unit and walked off. No apology. No concern for our belongings or any personality whatsoever! This is the worst storage facility I’ve ever been to. There is a large homeless population nearby that likes to find their way into these units and steal your stuff. Honestly, there’s also a good possibility that an employee or another customer could have stolen things from these units. Unless you have things you WANT stolen you shouldn’t ever use this place. Also, our rates were constantly raised for no reason. In conclusion, this business is a mistake and I never use another Pubic Storage.

My mother came in to rent a storage space and Julio was very helpful to help find the right size storage space for my moms storage needs he’s very helpful and knowledgeable on everything thank you Julio for your help to save lots of money.

Awesome experience here with Julio! Very detailed with everything, explained everything so clearly! Definitely recommend 😁

Clean facility, air conditioned. Excellent customer service! They are intentional and very kind in their office. I definitely will be coming back here!

Easy in, easy out, air condition building on 43rd and camelback, Ashley did a great job renting me the right storage very Happy!

Excelente servicio solo que te hacen esperar afuera por tu turno 🤦🏻‍♀️

Exelente servicio al cliente, trato amable y respetuoso. Julio y Ashley te atienden de manera profesional, recomendado al 100%.

Thanks to Laure for the help Good person and nice

Laurie was a good help to getting the unit

Good

Laurie was fantastic showing me the units im very pleased I went here instead of the other one . This one is closer & a hell of a lot less in price. It was a pleasure going there..

Lori , was excellent in showing me my unit and offering one large enough for my needs. She is friendly and knowledgeable. Even though she walked me to several options she made my choices easy. Thank you!

Very helpful and effective

Hi Julio I want to let you know that I didn’t forget about you I promised I would write a review for you for helping me to make my payment, when you were sweeping the hallways and I asked you if you could take a moment to take care of me even know you had a task to complete you still walked back to the office to take my payment. You really are an awesome 👏😎guy multi task kind of guy keep up the good work thank you.

I cane in today to rent a storage space and julio was very nice and helpful julio showed me the correct size unit for all of my belongings thank you julio you rock.

Julio has good customer service and is very helpful.

LaurieELaurie was extremely, helpful, showed me units, happily assisted me in process. Highly recommend this storage faciliy.

The Ashleys were incredible at helping me get a storage unit that will hold all my appliances.

Yesterday I made a trip to the storage facility, once I had arrived I locked my keys in my U-Haul. I had already had a very long and very stressful day, so this was so horrible at the time. I walked inside and was politely greeted by both Ashley's, along with them both asking how my day was. I told him that I had locked my keys in my vehicle and my phone was about to die well I was trying to get U-Haul's customer service. Immediately both Ashley's offered to assist me in any way they could they allowed me to use their phone they even got online and started looking up roadside assistance for U-Haul, customer service, and just both of them were going above and beyond what they are supposed to do in their job description. Not only were they both trying to be helpful by making good suggestions they were online trying to find out any information that they could to help me in my current predicament. I ended up being on hold with Uhaul customer assistance for almost 45 minutes just for them to give me the number for the roadside assistance then I called roadside assistance and I was on hold for almost another 45 minutes, during this time both ladies had helped out other customers. Overall I would say my experience there at the public storage facility was excellent their customer service was excellent and it was completely above and beyond what is normally called for, both employees should be praised by their employers for there excellent communication skills, their demeanor, and their kindness and their willingness to be helpful and do whatever it takes to get the customer on their way. So I hope that anyone going to this facility pays close attention because this is how customer service should be. And please be kind to these ladies because they will do whatever they can to help you out and to their employers both these ladies deserve a raise and you should throw them a party thank you for your time have a nice day

The Ashley’s are amazing and made the process so easy! Thank you ladies!

I think the place is great and "The Ashley's" are fantastic.

Ashley provided great service. Trip was fast and easy, felt safe for me to be there

Ashley was kind en got me a storge in no time

Great service from AJ . Really excellent service.