Public Storage Self-Storage Units at 2090 S Dobson Rd, Chandler, AZ

Cleanest facility I have come to do contract work for. Tashema is a very conscientious employee as well.

Love the property super friendly staff above and beyond service Tashema is amazing with customers

Clean Property

Great experience. Ac. Is amazing. Wish the entry code was shorter though

Good 👍🏼 Staff was very helpful and I didn’t have any issues while storing stuff here. Safe area

Very clean and neat. Staff is very friendly

Great place

BEST PLACE EVER. MY STUFF WAS SO SECURE THAT WHEN I FORGOT ABOUT IT… AND FINALLY REMEMBERED… IT WAS ALL STILL THERE SAFE AND SOUND 😂 true story

I absolutely love this property . Thanks Tashema!!

👍🏾

👍🏾

:)Great Service

Totally safe great property and support

Five star service and space

Tashema is fantastic! Super easy process

Amazing property. Nice cold AC! Clean. The best public storage I ever seen 👍🏽

Tashenia was polite and professional. Great addition to the facility. Scott

Good pricing. It was easy for me to sign up!

Tashema was great to work with. She was knowledgeable, patient and very helpful. Tashema made the experience pleasant. Thank you

Very good costumer service when you check-in

Tashema was very pleasant, friendly, and extremely helpful! Much appreciated!

Amazing service. There was so much confusion online and Tashema cleared it all up to be easy.

The woman who works the front desk tashima is just fabulous! So helpful and kind!!

The lady at the front desk was very helpful and kind. She went above and beyond and I appreciate her help her name was tashema

Tashema was the absolute most helpful person!!! Public Storage is lucky to have anyone like her working for them!!! Thank you Tashema for your amazing help!!

Tashema. Very helpful

Tashema was absolutely amazing! She made the experience smooth and stress free. She walked me through utilizing my app for entry, and even guiding me to my unit. I appreciate her pleasant service and time! Thank you!

Tashema was very helpful and professional. Thank you!

Tashema was wonderful and really helpful with my reservations and made everything quick and easy.

Very nice and helpful

Tashema thank you

Tashema helped me a find a space when i needed it. They were very polite and made the process easy and stress free. We were able to secure a storage unit last minute and get stuff moved. I live closer to other storage facilities but i keep coming here because the staff are awesome and the facility is very clean and well kept.

The ABSOLUTE WORST!! Its so difficult to reach a person. I was on hold for 1 hour. I was transferred to 5 different representatives with attitudes who were working from home. There is no one on site to answer the phone. Its Challenging to pay your bill because the website sucks. Plus they charge an extra $20 fee to pay over the phone when their website is down what a bunch of crooks! Just horrible don't be fooled because it looks nice. It truly is a NIGHTMARE.

New rules must mean new ownership which is why my payment went up as well. Locking the carts up so you have to be on their hours. Update: Experience is still horrible with this storage unit. Between no access and payment increased every month almost. Not worth it. Pick another storage unit company

Very clean facility, very clean facility and reasonably priced.

Gina is an absolutely amazing person for this job. She's so great at what she does. Very patient and helpful.

I had a great experience with this storage which isn’t always the case with storages. Gina went above and beyond to help me with all my needs. She was such a friendly and nice person to work with.

Awesome service from Gina, thank you!

Outstanding service and would HIGHLY recommend to any of my close friends and family :)

Perfect service! 10/10

Both Shania and Gina are outstanding employees who went out of their way for even the smallest things! My experience would not have been as great if it weren't for these two! I'll definitely recommend this storage place over any other! Thank you again sincerely!

Best customer service i have received in az.

Great storage space, very clean and air conditioned building. Hallways were free of debris and spacious to move furniture through. Carts were available for large loads.

Qasim very helpful and detailed and patient even though i was painfully exhausted it was an excellent experience

Gina was very polite and respectful. She answered all my questions I had and made sure I was helped to the fullest. I definitely recommend this facility and will use it again if I ever need to.

Been to many public storage places but this one had the best customer service. Gina was super helpful and very friendly. Definitely recommend

Gina was so great, I hadn’t really had a storage unit before so I didn’t know what exactly was going on, but she was super helpful in letting me know what I needed and walking me through everything and was super kind at the same time

Kyara who was the representative at this facility was fantastic in her handling of my transaction and follow up. We highly recommend her in this place to anyone looking for storage.

I'm very impressed with the service at this location. The staff is great and very professional. I have to say Shania is wonderful. She is so helpful in answering questions and helping with everyones needs. I would highly recommend anyone who needs to place their belongings in a storage unit to go see Shania. She goes above and beyond what is expected of her.

Such an amazing place and well kept as well as the employees. Shania, Anthony and Jake all are very knowledgeable and very helpful with what the customers need. Great customer service.

Gina was absolutely fantastic, I walked in not really knowing what I needed and she helped me figure out what unit best fit my needs. She was super friendly and extremely helpful! The facility itself is great with good lighting, secure access, and kept-up overall appearance.

By far the cleanest storage company, and excellent customer service! Gina made the move in process very simple!

Have my unit 9 months Love it never had a problem Building well maintained hallways clean staff helpful a great experience

Great storage place. Woman in the office was very nice, you can set up a unit online and don't even have to speak with anyone if you don't want. Also the app allows you to open the enterence vs entering a long code in.

Such an amazing place as well as the employees. Gina was very nice while helping me and answered all my questions. Definitely would recommend this facility.

We have had a unit here for a little over a year, storing everything we own, and are finally moving back into our house. It’s been stressful but Dottie has been really great in helping us out!! She was awesome!

I’ve been keeping my things here for a while & Gina has been so incredibly nice to me every time! She smiles every time & is so quick to open the restroom for me! She’s awesome 👏🏽

When I signed up with Public Storage to rent space, I called in and informed the associate that I only needed the space for 30 days. I paid $325.08 for the 30 days worth of storage + sign up fees and cancelled on day 30. On day 15, my card was subsequently charged another $184.22 for what I assume is a partial month. Therefore, I have paid for 45 days worth of storage, despite only utilizing 30 days. When I spoke with the onsite associate, she indicated I just needed to call to get refunded. When I called, they basically told me they wouldn't pro-rate, but that she didn't know why I was charged twice. I am super frustrated by the mis-information that was given and the additional money that I am out. Additionally, when I was online originally looking at storage units, on your website it showed $1 for the first month, yet when I chose the desired location, apparently this one location just so happened to not participate in the special. I should have known better than to move ahead with the space based on the initial bait and switch tactics utilized on the website....

Dottie was easy to work with. Very polite. Good customer experience.

I have been majorly stressed with moving from Arizona to another State. Dottie relieved major stress with my worldly position by going over and beyond to take the time to ensure my belongings are safe and sound due to movers and an agent coming to move me out of the unit, but could not move due to issues. Dottie, secured my worldly belongs. She is phenomenal, great professional, dedicated, intelligent, and an awesome woman who is an asset to Public Storage and their Tenants. I am grateful to Dottie, I’m looking forward to sending a gift.

Gina made my experience here go by super smoothly ! Made sure I got the right unit for me & listening to my needs after having bad experiences with different storage companies.

Best storage experience I’ve ever had , very helpful great facility store your stuff here you can’t go wrong!

Thank you, Dottie! Wonderful service!

It was very Clean and the Staff was very Helpful, alittle expensive but I love the Locking doors they have.

3 hours late for work to find out why my storage is locked. i have received no phone call or message. my rent is paid on time for the 2 months ive had it. i rented this expensive storage for the convenience. how ironic...

Customer service designed to ignore and circumvent their responsibilities. Customer service phone number has no option to actually discuss customer service issues. Manager at location sent me to district manager, then to corporate. Corporate service number is 'always busy'. This seems intended, as I've never had a service line that prevented actually teaching the customer service.

I just received a notice today that my rent was being raised by 22%! That’s a huge raise! I called the local office to let them know that was way too much. They called me right back to see if they could assist. Brandy called back later and got my rent back to the same rate for 6 months. I appreciate the quick attention but I’m a bit concerned about the wild increase in the future.

Brandy was a great help!!!☺️

My rating reflects my experience with extra space storage. They previously occupied these premises.

Brandy and Dee were very accommodating. Showed me the storage I asked for, paperwork went smoothly. Very affordable. thank u for excellent customer service .

Good communication

Brandy was welcoming very informative about the whole process of renting from them. This is my second round with renting with public storage. Very clean facility

Working with Brandy & Shania was so easy. Got in and out and was able to use my unit right away. Very personable and nice ladies.

Shania and Brandy are soooooo sweet, helpful and amazing!!! They made my crazy move easy, time efficient and truly exceptional. I will recommend them to all my friends, family and buyers (I’m an agent). THANK YOU!!!

Very good customer service and a nice facility 👍

Hollie was very friendly and helpful through the process of finding the right space for my needs.

Super clean, roomy and well lit. Good value for storing my possessions. Great online leasing experience, excellent customer service and communication from Hollie, the on-site manager.

Pretty place, very nice climate control, easy access. Needs a bit more large vehicle parking (it has zero spaces for moving trucks or vehicles with trailers...) though you can park these along the sides and areas where there are no marked spaces... Nice secure locks on the units are provided. It's brightly lit. And did I mention pretty? It's pleasing to have your stuff stored here rather than an old less-kept place...

Holy is amazing! She helped me when selecting a unit, and helped when it was time to close out. Super friendly Thank you!

Very clean and secure.... with easy access.

Very friendly and very accommodating!

As a part of Arizona Basset Hound Rescue, we rented a unit in the facility I was so impressed by it that when I needed one unit of my own I immediately thought of your facility.

Great place, great pricing, amazing staff. I highly recommend this place!

Hollie Is so friendly and very helpful. She has made my experience renting both my units a pleasure and I appreciate her so much. Thank you.

Signed up online. I was able to start using my storage space immediately! The space is perfectly clean.

Hollie is thorough and polite! Glad I came here!

Holly is THE reason I trust Extra Space with my belongings. She goes above and beyond EVERY time and actually cares. Thank you, Holly!

Holly is absolutely amazing super helpful and storage unit is perfect for what I need...this storage facility is absolutely awesome super easy and extremely convenient

Fabulous clean great service and nice people.

Great and friendly service!

The price was right & the whole transaction was quick & easy. Holly was helpful & friendly.

Holly was extremely helpful when I had problems with my lock. She also helped me find another unit to store smaller items.

Friendly and kind. Took extra time showing me around and answered all my questions.

Hollie the site manager was extremely helpful and so nice. The site is clean and feel my belongings are in a very safe place.

Extra space storage is a great place to rent efficent rental clean outside environment clean rental space. Central air inside, elevators, push carts. The only improvement I see that they need is dumpster access as to people had no where to dump there trash because the gates where locked

Stephanie made the move in process easy and quick. I was able to get a unit immediately and start loading right away.

Hollie was very kind and easy to work with.

The process was smooth and Hollie L. was very helpful and knowledgable and informative during this process.

Had a great experience here. the staff is always helpful and has great customer service. I had to get a bigger unit and they moved me with ease. This is my second time renting a unit from extra space storage and I highly recommend them.

Great location , place ,service and friendly staff (Hollie)

Very clean facility! Great management

Air con 😍😘😍😘

Such a friendly and fun atmosphere!! All staff members greeted me right away and said hello 👋☺️ Craig opened the door for me and answered all my questions about the storage units. Craig showed me to the unit, Extra Space Storage is the cleanest and nicest.. Such a wonderful experience, I got the right size unit with the best help from Craig. Thank you for helping my family, and for making my day!

Great facility and customer service! Thank you!!!

Hollie was very nice and very helpful. We had never rented a storage space, so she explained everything to us.

Wonderful first time experience very informative and friendly.

Hollie was very pleasant and explained everything very well.

I was a tenant for a year and a half with no issues. When terminating my lease, I ran into issues with management and administration. I supplied 20 day termination notice via their account portal, then followed up with a phone call to the location to confirm as that was instructed on the website. I left a voicemail, but was not contacts back by the location. I moved all my belongings out a day before my official move out date. I get a call a week later saying I was late on my rent. I had to reiterate I gave plenty of notice. They instructed I needed to remove the lock in order to I thoclose whichout lease which I thought they had a master key to unlock. I would have removed it earlier, but did not know as there was no communication from this storage facility after I gave notice. I removed lock same day they requested I do so, but they still charged me. Lack of communication and treatment by employees to simply point to the lease was not a customer focused response. All I asked was they improve the communication for exiting customers. They did not care. Beware once you exit or just find another storage facility.

Great price, very clean facilities

Steve was awesome!! Saved the day!!

The managers who helped me were phenomenal ! Nice clean place , very accommodating and super convenient .

Carissa was extremely helpful and got us all set up in less than 20 minutes time! She thoroughly answered our questions, showed us multiple units to help us determine what would best suit our needs. Looking forward to a great stay in what appears to be a safe, clean and extremely convenient facility!

Holly was helpful and handled multiple customers with Grace and ease

Quick-easy-friendly-professional

Awesome Customer Service!!!

Was in and out within 20 minutes, very fast and efficient.

Very clean and well-lit.

Very clean, well run facility. Excellent service.

Super friendly staff, love them,clean facility, and great experience so far.

I had the best experience here. Friendly staff. Clean units. Climate controlled. Easy access. Competitive rates. I highly recommend.

Holly did awesome!

Great place and location.. awesome management!!

Super clean and well maintained property.

Great service

Very helpful and friendly. Fairly priced. Units are clean and new.

It was a fantastic experience to secure a storage unit at Extra Space Storage. Adam Flores was very courteous and professional in assisting me in selecting a unit and given me a tour of the facility. I want to thank Adam for his service it was very much appreciated. Cordially, Jackson Harris

Very clean, quiet, and secure facility. Only needed a unit for several months and Hollie and KC in the front office made moving in and out extremely easy. Wonderful customer service. Will look to come back in the future. Easy five stars!

Excellent Service!!!!

Nice storage. Staff is friendly

The Manager Holly is AWESOME the place is new , clean and cool Arizona Best Love these guys

The staff is always extremely friendly and provide good care

Great experience!

Great efficient service. Thank you for making our move easy.!!!

Place was very clean, the process was quick and easy and Hollies customers service was Beyond exceptional.

Cassie is awesome! She was quick to help me out when I came in to lock down a unit. Holly was great over the phone too!

Extra Space Storage has been great! Super simple and super clean.

This was my first visit to an Extra Space Storage. The experience went well, very kind, and concerned that my questions were addressed. The facility is very nice and clean.

Excellent experience, it could not have gone better. Ask for Holly!

After searching through 7-8 different storage facilities from Google and Google Maps, I came across Extra Space Storage. I know the location well as I eat across the intersection at Cold Beer and Cheeseburgers and BLD quite a bit, and I remember the building first being built so I knew the facility was pretty recent. I made a reservation online and Hollie reached out over the phone a few hours later, we scheduled a time to come in and look at a unit and discuss options, pricing and availability. After arriving onsite I was quite impressed with the actual facility itself. The office is spotless, the inside facility is very clean with little to no dust, dirt or indicators of pest control. The air conditioning and "climate control" is honestly some of the best I've ever seen, walking anywhere in the facility was cool and quiet. The unit I was shown was very clean, it looked hardly used minus some furniture scratches on the floor. All while discussing the unit, Hollie advised of whats acceptable use policies/terms, hours of operation (office and facility), and all around the what/where/when/why of the facility and how ESS works. After finishing the tour and unit check, I knew 100% I wanted the unit, and once we reached the office, it took little time to finish the paperwork. Everything is/was electronic so I didn't have to deal with any other paperwork other than a reminder card for my gate code along with common phone numbers to reach ESS corporate or after hours emergency. I would say in total I was in and out in 30 minutes or so, longer since I like to chat and Hollie (and her manager) was really nice to talk to. They spelled everything out for me and make me very comfortable with my decision to rent a unit, and they answered EVERY question I had (and I did have a lot... ha!). For those saying they are pushy to buy their own insurance, don't believe it. YES it is their job to offer it to you, any sales position is required to. What the reviewers don't mention is WHY they offer it, and why I imagine anyone could feel pushed by a sales person. Its their job to make sure you and your assets are covered, whether by them or by your own insurance. I was able to use my own insurance (which has a storage unit policy/declaration) and they didn't even fuss one bit about it, and was happy to take my policy information. Give the sales folks a break, they are doing their job as well as keeping your best interests (and assets) in mind. As far as their own locks, sure, I imagine if you bought the exact same lock online you could use your own, but who cares, they have their own they offer and sell. Its a vending machine/cylinder lock you can buy on Amazon for $10-12 bucks, or just buy theirs for $17 and not worry about it (and if it breaks or stops working, they replace it for free, no brainer). In the end, I'm VERY satisfied with the management, the facility and the unit. Their prices for the lock were fair (common, they have to make SOME profit), their sign up fees were fair (they give you a discount on your first month, so its a wash, common market practice), their pricing is PHENOMENAL, really can't say enough good things. I'm definitely ready to start moving things in and clearing out a few closets and shelves in the garage to make room for some remodels. Thanks again!

Adam was very courteous, helpful, and got me what I was looking for immediately.

Very lovely people and conveniently located.

Holly did a great job setting us up and explaining all the details.

Hollie did a great job checking me in. She was very knowledgeable about the property and the storage facility.

Hollie was really helpful and detailed through the process. The unit is newer and in a good area which makes me feel confident my belongings are safe.

Hollie was very helpful and professional. This was our first storage rental, so she helped us through this a lot. She knows her stuff! Facility was very clean.

Came in almost last min and Casey was a huge help!! Was very thorough and made it very easy for us. Definitely better then the last storage we rented. Glad we chose this place!

I was helped by Kc and he helped above and beyond. Greatly appreciate the help and info. I would definitely recommend going to Extra Space Storage

Very professional, explained all costs, showed the units well.

Z xcx. Za

Holly was great. Awesome facility.

Best experience nicest guy ever

Kc was helpful getting us into our unit. Even called me when he didnt see me here at open. I appreciate how caring this manager was every step of the way. If you need a storage unit dont look any further!

Tamara was very helpful and kind. No issues whatsoever. Kirby and Tori

If I could give a -5 stars I would this place is a joke i had fallen behind because I had left in dec to go back to oregon my mother was sick I returned to phoenix and right after that my mother passed away suddenly.. i had to travel back to oregon i contacted these people of course no one answers the phone so I left a message saying I know I'm behind my mother than you work with me they called my daughter sometime later and said we could make payment to get caught up and it wouldnt yo yo auction but we had to make a payment before auction date. 2 days before the auction they call and say no it has to be paid in full and with the way they scheduled it it tacked another payment on the next day which made it impossible to do everything I had from my mom was in there I asked why it changed he said we never would have said that. So I lost all my memories everything at my uhaul unit they said pay what you can and gave me 24 hrs to move it they understood but these people lied and took all my moms stuff my memories everything dont rent from them you'll lose everything I contacted customer relations still havent heard back from them 4 days later they dont believe in good customer service they just want the money

Pleasant experience with Casey

Friendly and helpful service. Brightly lit and clean units.

Steve was awesome!!! He took care of us and was very professional and nice!

Do you sale storage boxes

Steve was great 5 star service excellent customer service made things so easy and convenient would highly recommend extra space storage and so clean

Steve was very thorough, friendly and helpful! The place was very clean and seems like it is maintained very well.

This place is easy to get to and clean. Easy front and back access with plenty of carts.

I had to go into the Extra Space on Dobson to sign some documents for the storage unit I rent in Northern California. Casey helped me with the docs and answered all my questions thoroughly. He’s incredibly personable and incredibly nice! He went above and beyond especially since everything was for my unit in CA and not even a unit rented at his facility. I appreciate the time spent with me and the hospitality. I’ll be moving all my stuff to AZ soon and it will definitely be housed at the location on Dobson simply because of the customer service I received. Thanks again Casey!!

This office is beautiful and the customer service in amazing. I would recommend this location to every e in Chandler and the price was good.

Amazing service!! Clean environment, newer building, and great staff! Thank you so much Steve for taking care of me and my wife. Kudos!!!

Lisa was awesome! Super professional and friendly and answered all of my questions

Kc was helpful quick and very friendly. Definitely recommend.

staff are Awesome .property is clean and always have open hand carts.

Steve was the perfect employee. I was renting from another storage company that left me feeling incredibly disappointed, not in the employees, but in corporate lack of safety. Because of that I knew all the right questions to ask clarifying security cameras, automatic doors, elevators, and self-locking doors. When I first arrived at Extra Space to check out their units, other customers arrived. Steve didn't make me feel rushed and welcomed the other customers immediately and ensured he would help them upon completion with me. There was usually another employee but another co-worker had been promoted so she was covering for that person. Promoted from within the company? Imagine that! 😃 Great job, Steve!

Steve was welcoming and professional! What a great experience we had at this brand new facility! The storage units are climate controlled. Thank you for making it easy and quick!

Great service, great place, clean and secure! Highly recommend this location!!

Great customer service... Thank you Joe!

Easy start up! Affordable , super clean ! Steve and Holly are very personable and a great help! Steve has my account up and running in no time, great customer service!!

Great communication and easy to rent a storage unit. Excellent safety and maintains in great condition.

Hollie was great!

Mollie was efficient and very friendly. Explained everything to us. Great job!

Hollie was very friendly and helpful!

Great customer service!!! Thank you 🙏🏾

This is best storage facility Ive ever utilized I would highly recommend it to everyone

Wonderful palace and Holly was great!

Steve *** Master at accommodating new clients like me ***Beau Saucier*** I was in a bind and needed storage immediately ... and ... tight on finances and schedule ... full of stress ... Master Steve has been my latest "Angel" ... And .... with the 1st month $265 on a 10X30 waived ...Thank You God and Steve ... I highly recommend Extra Space Storage on Dobson with not 5 Stars ..but ... 20 STARS *** ...And ... What a Beautiful Facility I've discovered !!! ... Clean ... Climate Controlled ... and what a Great Location !!! What More could I ask for !!! Steve ..."Master at Accommodating" ********** THANK YOU THANK YOU THANK YOU ******* MOST SINCERELY...BEAU SAUCIER

Buen servicio

Steve and Holly have been very helpful with renting storage space for a bit of a complicated situation of storing things for 3 families. They have both been very easy to work with.

Steve was very helpful!

The most professional company I have had to deal with in a long time. Steve was very knowledgeable and very helpful with what I needed. Was very nice and polite. Fast/great/professional customer service. I work for DignityHealth and needed stiorage fast and close by I have been to several companies and choose this one due to location/cleanliness/comparable prices and the great customer service which is a big plus. Keep up the good work 😊

This facility was so impressive! I worked directly with Hollie , but also with Steve too. They both were not only knowledgeable & friendly, they were also so helpful in my time of need! Exceptional customer service!! I would recommend this facility & both these staff members to any of my family or friends! Thank you both for all your help!!

Hollie was pleasant, fun, and welcoming. She provided my family and I with all the information needed. Inspite of the rough day of moving, Hollie made our day. Thank you for hiring Hollie.

Thank you, Hollie!

Holly was and is fabulous. She explained everything well and I am very pleased. Excellent customer service.