Fast and easy renting on the phone with Erica thanks
Nicole was GREAT at helping me with a transfer to a climate controlled space location and had amazing customer service! Very informative as well!
I went to the location 700 W. Warner and Nicole was amazing. She made sure she answered any questions I had, she was very friendly and helpful from the beginning to the end. I had a wonderful experience
Erica Hill was in line with me at the grocery store and I was speaking about how I needed to find a great store facility. I couldn’t believe how she went above and beyond to have me follow her for a tour! I had to share my story you have a great employee who loves her job!!! She really cares for people.
I stopped in today.I was been looking for a storage facility that would accommodate me with fair pricing , safety ,cleanliness and good customer service. I'm so pleased that I ran into Erica who is very knowledgeable and explained to everything.I will be back to rent my unit for sure.
Shannon was great! She helped me with everything I had trouble with! She is a great person!
Frank was very informative and helpful with the move in process! Made things a lot easier and less stressful
Erica was awesome!!! Very friendly, helped me find the perfect unit for my needs
. Recommend 100%.
It is a joy to see Erica’s smiling face when I visit my storage unit!! THANK YOU SO MUCH ERICA!!!
Shannon the property manager was very helpful and kind. Helped us will all of our questions and issues. Definitely will be referring people here and will be using there company.
Exceptional service unbelievable attentiveness to everything in all our needs. We have three different storage lockers here my mom, myself, and my brother and sister and they have been extremely exceptional. Just amazing and kind and always making sure our needs are taken care , They’ve always helped walking the property making sure it’s clean and spotless and safe. I’ve come morning till night sometimes, Bottom line always available if we Need them Known Erica for years from renting here for years and years and she is just amazing and so professional beyond being kind thank you so much
Thanks for your help Erica!
TOP TIER!!! As soon as I walked in I felt welcomed by smiles and greetings! I don’t think I’ve ever been given a storage unit that fast’ and I’ve been to multiple! Erica was so polite and patient and helped me find the necessary size unit I needed and it was PERFECT!! Thank you so much! Highly recommend
Thank you Frank for your help today
Frank, thank you for your knowledge and help today with me and wife.
Erika and Joanne, local Public Storage team members, made the move-in experience much better for us. Erika reassured us of the overall process and accessibility to our storage location. Joanne welcomed us as we began unloading the moving truck. And Joanne began a lifeline for us as well, offering additional water to two guys who would have easily been affected by heat stroke had she not been there for us.
Erica is always so helpful, thanks!
I've been at public storage for 15years. Been thru lots of managers onsite. Erica my current manager is top notch. Shes informative personable available and helpful
I appreciate her keeping me up to date. I have multiple units it's a lot to keep track of. She's great. Love this location
Super easy and stress-free. The place is clean, secure, and Erica is really helpful. Access is simple - No complaints—would definitely recommend this location!
Erica was very helpful and assisted me in the best way she was informative and help me with my rental. Thank you Erica
Erica has been the most helpful, working manager that public storage has had in years.
Thank you Erica your the best !!!!
Erica is always a pleasure to talk to great customer service! Highly recommend storage facility
Joanne is the best. So helpful.
Today I had a serious problem enjoy and help me get through a great person she was here today because of the property manager that works at Erica is sick and Erica is great too
Good storage space. The front desk attendants, especially Erica and Brooke, are super helpful and nice. Would definitely recommend this spot.
Always receive the best customer service at this location thanks Erica!
I had an issue upon move in that could have been easily resolved if the staff had been on property or at least reachable during their office hours. It tooks months and many phone calls but Danielle and Joe, the district manager were finally able to get the issue resolved. I appreciate their time and attention.
Luke was very helpful with processing payment and providing information on my account! Highly recommend this location and requesting luke for assistance
I had an amazing experience wonderful customer service thank you for your help Erica (:
Joanne was a great help. She went above and beyond. Her duties for me. I'm truly grateful for the great customer service
Erica has been the greatest help over the last year I’ve rented here, highly recommended storage facility
Erica is great and super professional at what she does! She answered all my questions efficiently and didn’t make me feel pressured in any way. Thank you!!! 😊
My experience with this location is better than any other public storage facility that i have used in the passed. Site manager Erica is always extremely friendly and always helpful.
Thank you Erica for helping! You’re the best!!!
The woman who works here has such a vibrant and contagious smile with a I can help in anyway kinda attitude 🤸🤹 she helped me with prices and even helped me to estimate if my monthly budget would work with her prices she took the time to go above and beyond for me figured she def earned the 5 stars
Damian was very helpful super friendly!!! He made the whole move in process super easy!!!
Erica was wonderful! excellent costumer service and a very clean environment.
Erica did an amazing job helping me get the best price she could.
Erica showed me the property and gave excellent customer service. I've been going to a few other storage places and by far the customer service here has exceeded my expectations. Thank you Erica.
Erica is the best great customer service and values and listens to care factor witch is great at times of needed
My experience at public storage located at 700West Warner Rd. has been fantastic Erica is professional, kind and helpful. She has a great sense of humor, knows the property and is just great to do business with. I've been doing business with her for almost two years and she's been a great help for the 1 1/2 years public storage should be glad to have her.
Great service with transfer. I needed a larger unit and the process was fast and pleasant thanks to the friendly and knowledgeable staff.
My Experiance with this particular location has been so pleasant. Erica is so helpful and hands on with every aspect of the business. She goes above and beyond the call of duty and for that I will be forever grateful!!!! Thanks Erica!!!!!
GREAT LOCATION THE PROPERTY IS ALWAYS CLEAN
THANKS TO ERICA SHES ALWAYS TIDYING UP WITH SUCH A PLEASANT ATTITUDE
TY ERICA FOR ALL YOU DO FOR PUBLIC STORAGE and us
Erica does a great job taking care of her customers and always a pleasure to chat with.
Highly recommended storage facility! Their worker Erica is very friendly and helpful! 5 stars 👍🏻
I stopped in for a moving blanket to find out it was on sale for $1 I bought 3 of them! Thanks for your help Erica
Gina, has great customer service skills and should be considered a valued employee. Thanks for everything Gina.
This location is always clean and I feel like my belongings are safe and looked after. Especially when Erica is here she always has a smile on her face and willing to help and assist me with whatever I am needing help with. Thank you!
5 star service thanks erica
Wonderfull place just great the manager was on site and was able to open the lock when we lost the key we paid for a new lock and everything was great just don't lose that key Erica was so helpful thanks again
First,let me start by stating that in 20 yrs of being away from home out here in Arizona by myself with terrible spending and collecting habits I have utilized at least one unit or one facility sometimes two simultaneously.. I have used every storage facility in the Scottsdale ftn hills and phx metro areas public storage @ 700 w..warner rd has made not only my move to a very large unit so easy and hands free on top of that, that I would give them a 10 out of 10 review and hands down the friendliest staff. . There hasn't been another storage in the past ten yrs that deserves even a 5 in my experience there were a lot of 2's 3's but no other tens. Thank you to ms.ericka who is always pleasant and nice to chat with on top of that . If your new to the area and the location works for you . Check this public storage out today. Thank you p.s.
I rent at another public storage but Erica is always helpful when I go in to make a payment or have questions always a good experience
Thank you erica for helping me yesterday
Amazing storage units, so kind and Erica was the biggest help and really sold the place by helping me feel so happy and at peace that I chose this public storage facility. Everything was also so clean you can tell they care moving your belongings is never a fun job but she made me feel so comfortable even offered me water when I came in to use the restroom.
I have had the need for a storage unit for a few years now and I have stored at many different facilities over those few years.... So far this public storage has been the best experience for me and my husband. It is actually a little further than we prefer to be but it is worth it just to not have to deal with problematic storage managers and all the other issues we have had to deal with at other storage facilities. This Public Storage location is great, just wish they had a little later gate hours.
Very nice store Gina is very knoledegable and didn’t try to up sell me on anything . Found right unit for what I needed. Thank you
This was the easiest and fastest check in/new customer set up we've ever had with a new storage unit! It took maybe all of 5 min.
Erica was friendly, knowledgeable, efficient, and made everything simple and easy from start to finish. She also did NOT try to upsell us on every little thing!
Thank you Erica for all your help! You're awesome!
Chill , laid back , environment, would like to go to a few storage auctions. Even clean out any units if you need trash out service on auction that's don't get any bids!
Great customer service and easy access.
Erica smiles every time I come in. She is awesome and she always there to help me. Thanks a lot Erica!!!!
Danesa was wonderful when I came in I had to pay for my space and she guided me to download the app definitely was patient and made it an easy process.
Came in to inquire about renting a unit. I usually don’t write reviews, but I felt compelled she’s to the fact that Danesa deserved one. She was very professional and knowledgeable and most importantly, patient with all my questions. She showed me a few different units and the place was very clean too. She really went above and beyond to answer all my questions. I will be returning next month to rent a unit. 10 stars for Danesa!
Erica is the most wonderful person
To work with very kind helpful and friendly. She sets a great example of what customer service should be
My unit was swept out and clean . She even helped with the set up of my app . Put a smile on me.
If I could give 10 Stars I would! I have never received such great customer service in a retail company. Erica exemplifies what customer service looks like. This was evidenced by her thoroughness in responding to my online request for unit, her patience as I upgraded my unit TWICE, LOL and her pleasant but professional demeanor. She was very thorough giving details that were needed such as the time she's at the lunch, the hours of operation and the items that could fit inside of a unit. The storage facility grounds were clean and neat there was no litter or trash. the office was well organized and neat and the process to rent the unit was painless, quick and easy.
I definitely would recommend this location of Public Storage to others and explain the reason why... because of Erica!
Awesome staff (Erica),very helpful and I formed!! 🙂🙏🏾
I am super happy about my experience at this location. Erica I appreciate your positive attitude and great customer service. Thank you for all your help and patience.
My day was going rough the other day, and I just needed someone to help. I tried so many storage facilities all bad service. Thank God I tried 700 on warner Public Storage . Erica was so very sweet and informative and re assured me my possessions would be safe. I definitely will be back to utilize this facility!
Erica was AWESOME
FRIENDLY HELPFULL AND A PLEASURE TO WORK WITH.
GOOD SALESMAN TOO. SHE GOT ME TO BUY 70
00 WORTH OF BOXES
ERICA,Very nice, helpful was a joy to work with
This place has a gem, and her name is Erica!! I get anxiety moving, but she went above and beyond to make my move smooth. You can tell she cares about helping customers/renters. She's got it down!!! Proud to be a loyal renter at Public Storage!
Erica was the greatest! She was extremely helpful with our move in!! Thanks Erica!!
Property manager Erica provided outstanding customer service. I am no longer worried about my personal belongings being stored.
Erica is awesome. Anytime I have needed to go in the Office I am always greated with a smile. Very helpful
This is the absolute BEST storage facility in the valley! Mainly because the staff is awesome! The best prices in town, and the property, as well as the units, and office are super clean!
This place has been extremely helpful and courtesy to me during my stay
Great management 👏 as well
Erica is absolutely amazing, super helpful always happy to help!!! Love this place would not rent from anywhere else.
Great customer service from Cherise and Erica.
My experience with Public Storage is great. Erica is especially helpful when I need assistance and she is always cheerful, positive and helpful.
Erica is a very vibrant manager that adds a smile to my face. I would definitely encourage this public storage over any other storage facility
Management is the best I absolutely love the storage facility Erica does take care of people and she has a great customer service attitude.
Great customer service! Connie came from another property to help me on a day that this property was closed. Thanks for the help and conversation.
When I walked into public storage with all my belongings, Erica welcome me with no hesitation. She was very kind and informative. I will definitely refer my family and friends.
Erica it's such a help! thank you!!!