Public Storage Self-Storage Units at 8824 W Brown Deer Road, Milwaukee, WI
8824 W Brown Deer Road Milwaukee, WI 53224
Rent and pay for your space online – today.
Move in during gate access hours.
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
5'x10'Online only price$ 47/moSmall 5'x10'
$ 47/mo $62Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 73/moMedium 10'x10'
$ 73/mo $97Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 82/moLarge 10'x15'
$ 82/mo $109Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self Storage Near
7415 West Dean Road
Milwaukee WI 53223
Self Storage Near
9199 N Green Bay Road
Brown Deer WI 53209
Self Storage Near
102 Northwest 13797 Spaten Court
Germantown WI 53022
Self Storage Near
6049 N 77th Street
Milwaukee WI 53218
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 398)
Chris , was very helpful and understanding. Thanks alot Chris!!!
I came to this Public Storage to ask about prices and other things. Shauna was very nice and helpful. She was empathetic and I respect that.
GoodMorning I came to public storage this morning to get me a storage unit and when I tell you Casandra was amazing 😆😊 thank you for giving me a great experience. I look forward to enjoying this awesome unit space that I selected.
Excellent customer service, Dario was amazing by all means. He goes above and beyond to help and makes everything easy.
I have had the best experience with this public storage location. Eric is usually who I have interactions with. He is always pleasant and friendly. He offers to help the best he can, every time. Thank you all for all you do.
No one is ever in the office. My cousin cleared your unit on July 1st and has been trying to return keys but there is no one ever in the office and they don’t return phone calls
Dario was such a wonderful help with everything!!! Helped me get into my storage easily and comfortably.
Did most of stuff online but so far this place meets my expectations
Laretha good service
This is the only place I trust storing my important items. The manager Laretha really goes above and beyond to make sure your unit is safe ,clean and secure. If I ever need extra assistance maintenance responds right away.
Laretha was very professional and knowledgeable. She explained everything I needed to know. Thank you laretha
Laretha was very professional and very helpful.
LaRetha was really good very nice. She has great customer service.
Loretta was great she was the only reason I came to this location
Laretha was amazing and explained everything very well! Very happy with the location and the customer service.
LaRetha is the best. She was very kind, interactive and helpful. My move-in was a breeze!
Great customer service and very helpful and knowledgeable he went completely out his way to assist my family. Anthony
Laretha has great customer service and is very helpful
Laretha was great and very kind.Shes very professional and helpful.
Laretha customer service was great.
Larry ha was Great!
I’m so glad I chose this storage facility for my personal belongings. Laretha is very helpful, kind, and professional.
Laretha has a great wholesome,humble and experienced and a peoples person. She is very good with her customers.
My experience with Laretha was great
Laretha and Trista took good care of me!
Laretha is a very great worker she's very concerned very helpful very pleasant to be around and it's very resourceful I had a few deaths in my family this year from December to now we've had passings lorita has been helping our families with our storage and with the suggestion of calling customer care without her we don't know what we would have done at that time please consider all of motivation and determination to help her customer she's very loyal to her job and we very so much appreciate her thank you Victoria Burns
Laretha is very professional and is very knowledgeable. She has help me getting my storage and she makes me feel secure storing at this facility. I love that she clean the outside that’s a great benefit knowing that she will keep it clean. Thank you Laretha
Always great customer service!
Big customer service
Trista, Marizza, krystyna and Charles are the real MVPs
This was one of the worst experiences I've had with a company. They charged me more than what was advertised, so I tried to cancel right away. I called them many times, sent them several emails and even did the feedback box on their website. No answer or call back for 5 weeks. The only thing I was able to do is select "move out" from the app. Then I finally got a hold of someone and I told her to freeze everything because it's taking them forever to get back to me and I'm racking up charges. She said she couldn't do it, but gave me the number for someone who could. It took another two weeks to get a response from her. I got off the phone with her just now and there's nothing they can do about the charges. At least I finally got my account cancelled. They won't help you if you want to stop giving money to them. They're thieves!
Thank you shakeria for your help today with assisting me with my payment. I also appreciate you coming out assisting me with my lock. Great Communication, Great Customer Service, your a rock star lady.
If the option of negative stars was available, this Public Storage location would be a -50 stars. The property is ALWAYS dirty. Garbage, box's and debris is everywhere. Much to my dismay, the roof has a leak as I found out yesterday when I moved out. Beyond the damage from the mouse infestation and now water damage, this property is NOT maintained.
Awesome customer service skills and very thorough in explanation
Dina provided excellent customer service
Laretha was amazing. She helped me find the perfect size unit and answered all my questions. She was respectful and friendly. My unit was cleaned before I moved in and she ensured my gate access code worked properly. I appreciate this great experience.
Trista and Cassidy are great!
I met a lady by the name of Laretha her customer service was awesome.
Laretha is the new property manager at this location an I must say she is amazing I have been at this location for 5 years with no issues besides small price hikes at times but this young lady help me out and talked me through all of my misunderstandings an was very patient an courteous there is always someone there an they do lock checks every day she explained an she even helped me on another issue concerning my two units I hope she is at this location for as long as I rent from here as I feel super confident that any issues arise she will kindly assist me thanks ps for a great employee
My montly rate went up twice within a year. Never get the right customer service and I never can get a call through or a call back. Horrible management and rates. I'll be canceling my rent once I find a different spot even if I have to pay the same monthly rent.
Laretha was very knowledgeable and very professional! It was a very easy process with Move in day. She helped me understand the process of making a payment. I can tell my belongings are in good hands due to the property being clean when i arrived.
Laretha was so knowledgeable and sweet and helpful. She explained everything in detail and I left feeling confident in leaving my belongings in public storage. She helped me so much with all my questions and the transaction was smooth. 5 stars to Laretha.
Very friendly staff very easy to deal with would love to do business with them again come again thank you very much
Great place for what it is. Be aware prices can rise suddenly.
Seemed a little raggedy!!! After dealing with the front desk worker by the name of Karibu I was satisfied with her customer service. Great person.
Just want to say, thank you to Karibu for, her outstanding customer service!
Their worker Karibu was more than helpful and very convenient to helping assist me into making it a smooth experience
Karibu is amazing. Highly recommend.
And what's the deal with getting in and out
Terrible. Gotta buy a lock that only works for public storage. Rates went up on me for no reason Have to buy insurance Gates only open at certain times It costs $20 fee to pay over phone. And when I vacated.. they denied I ever gave notice.. took 3 weeks for a call back.. They don't answer phone at storage or call back at a reasonable time.i called upper manager and that guy still hasn't called me back. And they gladly charged me for an extra month. Go somewhere else not this place on brown deer road. Worst storage company ever ZERO STARS
Mycol had given us great customer service and fully explained everything we needed to know before signing anything. We would definitely recommend, Thanks Mycol!
Stopped in today at this location and had a really great experience! Was helped by Mycol and it was smooth, quick and convenient to move in. Second time using this location for storage and I don’t plan on going anywhere else anytime soon!
tasha was good too me I really appreciate her she’s been on her way to make sure I got a good storage unit Harley farm people like that in this world so thank you Tasha i would not wanna go any where els ….ethel smith
Thanks Tasha for helping with my move in and signing in on the new Public Storage App.
Great Job, Tosha. This young lady does an amazing job. Thank you for your help and service to our community, Queen. I over paid my storage unit fee and Ms. Tosha was able to contact her boss and get the amount returned to my credit card. Keep up the good work you are appreciated.
Victoria is very informative! I was able to learn about the eRental option Public Storage has so I can move into my new space! Thanks Victoria 😊
I went in to pay my storage and the employee name Tasha was so generous and sweet she also help me to save money for a discount on my storage she the best employee I ever came across very respectful and lovable person, so if you need a assistance in any situation go to the brown Deer location the lady's glad to solve your issue thanks Tasha!
Today I rented a storage unit an employee by the name of TOSHA was very helpful. Respectful and assisted me in a professional manner. P.s. Steven.
Excellent service. So helpful with needed changes
VICTORIA SHE GIVE ME A GREAT SERVICE ABOUT THE RENTAL STORAGE AND SHE IS A GREAT PERSON W. ME..
Tosha was great. She helped me with my account and explained that my items were safe with PUblic storage
Latasha at the front desk great customer service & really appreciate her help walking me through the process of obtaining a lock.
Man!!!! The manager, Tasha, is awesome and very compassionate. She goes above and beyond her scope of work just to satisfy angry and rude customers....I'm one of the angry and rude customers, lol. This is my 2nd time renting from this location, this time over 6 years and I will never go anywhere else. I pass over a dozen storage units daily, but I only trust this business and this location, that's why I go out of my way to store my expensive items here. Thank you Tasha and the wonderful staff Jessica James
This location has been very good to me and my property. They have great customer service, always willing to help and goes over and beyond there job. Thank you for your hard work even during the pandemic. -Christina R
Tasha was very helpful in caring for my needs and the safety of my property I would recommend her for a raise. She beyond the call of duty
Tosha was really awesome to work with. Great personality.
Tosha was amazing. She answered all my questions and explained everything to me thoroughly. She was very knowledgeable and patient. She really made me feel like I picked the right company to store my belongings. Thanks for all your help Tosha. Thanks J. SWAN'S DAUGHTER
Victoria was excellent! If you are looking professionalism, knowledgeable and excellent customer service, this is the location! Victoria will take care of you! Thanks!
Tasha was super awesome. Thanks for all your help. This is my second time using this place and will def use it again!!!!!!
Went to the store for a rental and the agent Tosha was there. Very pleasant and informative individual, would highly recommend any location she happens to be at. Thank you
Tosha was really understanding and helpful. She helped me with my erental.
The person who helped me name was Carla and she did a great job
Melody was very professional and didn’t have no problem about my storage.
Lauren is the greatest rep I have I have ever had personalized and professional
Melody was great and helped me with everything i needed
She was very professional melody
Melody was very knowledgeable and extremely helpful. She is a wonderful representative and it was a pleasure doing business with her.
Was helped get Storage at another location due to none being available at this location.... Excellent customer service...
Melody had great customer service very respectful and helped me out when she was bout to go on lunch
Manager was awesome. She showed my sister and i different units that could work for our move and was very professional and pleasant with Us. She also was patient with us in making our choice on our unit. Thanks management team for all your help today
Melody is a great work and very helpful and is very knowledgeable
MELODY WAS GREAT! Love her
Melody is very friendly and great customer service. Happy she could help me.
Cassandra is a total ASSET to this facility!!!! She’s very kind and knowledgeable!!!!
Cassandra and alex the relief manager was beyond excellent they were awesome with a capital excellent
Melody is a 5 star professional
Cassandra Was Wonderful. Great Feedback And Directions. Thank You
My experience with Public Storage was a very good one. I did not have any negative experiences. I would recommend to anyone who need a storage unit to use Public storage.
Cassandra was a great help getting me set up 😍😍😍😍😍
Melody has great customer service at this location, this location was a great experience.
Melody has great customer service and is very knowledgeable.
Melody has excellent Customer service I definitely recommend going to this location!
Melody is very professional and polite. Melody knows how to make customers feel special. We are very disappointed in the fact that we could only get up to $5,000 in insurance coverage when our things are worth way more then that. We have home insurance but was not allowed to transfer. Therefore we will NOT store our expensive valuables there. Had we know before hand, we would have gotten a much smaller unit. I would have given 5 stars if it were solely based on the customer service that Melody gave us but, the storage unit itself needs work. Please take pictures of unit before you move in or you may be blamed for prior damage. Make sure you take some MOTH BALLS, something to keep moisture out, boards, caulk and whatever to seal holes and plenty of light cause its dark in there
Very good place to store all ur belonging.
Melody is such a great person she always has a smile when I come in to pay she’s always polite Thank you Melody!
Melody helped me find the right size ..great service
Serviced by Melody very helpful kind and handy
Absolute worst people charges and fees ridiculous they didn't properly inform me but continue to call to bug me about payments but failed to mention about late fees. I will never use public storage again. I never dealt with horrible people who do not know how to communicate well and put on a phony smile just a disgrace to human nature
I needed a storage unit fast and Melody was awesome in taking care of my needs. Although it was last minute and they were closing, Melody took the time to locate a unit. She went through the rental process expeditiously and thurough. I am very pleased with my experience . Thank you !
Melody did a good job helping me with service
Melody get five star for wonderful and great customer service
Melody is awesome very helpful
Melody :great Customer service🥰
Melody excellent person and helped us out. She was very patient and a great worker
Melody did a great job helping me setup my unit!
Melody was very informative about the units, polite and she answered all the questions efficiently and gave great service...
Melody made it eaaaaasy
Melody was great she stay after hours to help us out with the right size space
Toni was fantastic! Very friendly, and a joy to do business with. I will happily send people here!
Melody is Great. Thanks
Jaquetia was absolutely wonderful 😊
Melody was great
Melody property manager is awesome!
Jaquetia was great!!!!!!
Melody was wonderful. Very great!!
Melody provided great service
Tamika and Jaqueita gave excellent customer service today thanks
Candice was very helpful and informative!
Melody was a great!
Melody is great I'm all set and secure now.
Melody was very helpful customer service excellent will definitely recommend to others
Cassandra and Melody great customer service
Melody, was great helping me today she helped me find a storage that fits my needs I would definitely refer individuals to her for assistance in the future.
Cassandra was great help
Jaquetia Wiggins has great people skills. She gave me her full attention. I will definitely be back to her location.
I went to my unit it had a previous leak, I spake with Melody , she put in a repair ticket and asked if I wanted to relocate to another unit. I said yes I would. During the change over process it was discovered that I had been over paying. The problem was resolved and my new payment will take affect in May. Both ladies at the location were very professional and courteous .
Last few days haven't been the greatest. One stop at my storage unit, would make the difference. Melody provided my wife and I with a five star public storage customer service. We are forever grateful for the customer service, We have had our unit for about two years now. My truck would start and she stopped what she was doing to provide us with jumper cable and we were able to get home. Thanks Melody, you rock!!!! YMOM-Young Men On A Mission
Great place very .. Great customer service given by Jaquetia knowledgeable, patient,aware
Melody was very helpful and had me in and out quick
Melody was very helpful
Melody was awesome! Extremely helpful & fast.
Jaquetia is a very nice and kind lady really appreciate her very very nice thank you so much for your kindness
Melody was great she took care of me ASAP
I visited this location today and had an awesome experience with the 2 employees Melody and Jaquetia. Their service was outstanding and they really took the time out to explain everything that I needed to know to make each of my visits well.
Good people nice. Recommend going just off the customer service alone
melody was very helpful
Melody is a good lady to deal
Cassandra was onsite& very helpful with gaining the right storage needed for my move... definitely would recommend her again.
Candice was very helpful in selecting a rental for our needs
Service was good and fast, Cassandra took care of me on January 19th
Melody great customer service.
Real helpful and fast and what’s she does and know what you need to Satisfie her customers thanks Melody for the great work you do....
Cassandra was very helpful!
We came in today and Candice did a awesome job she has a nice personality and she deserve a raise. Very nice and and patient and thank you for your time candice
Secure Yard and Professional Service Providing a safe and secure facility and knowledgeable and quick service, I'm glad i chose here to store my belongings. Melody was great at getting me into the right size unit, everything fit and i didn't pay for wasted space. She was friendly while being professional, she showed me the locker, made sure it met my needs and walked me through the rental process making sure I understood. Highly recommended!
Dominique ......one of the best customer service agents I have worked with in my life she has serviced us very well and has been very cooperative to me and a really good confidante and give her a DAMN raise!!!!
Melody has great customer service
Very good customer service and helpful I was helped and assisted by Melody
Melody is the best customer service representative that I've come across. I hope she gets a raise!!!!!!
Melody was a great help!
It is a very secure place. I got my stuff.
Melody did a good job.
Melody was great and answered all my questions thumbs up
Candice perfect service from her... In and out efficient
Melody was fantastic
Melody, Great Service
Cassandra was perfectly awesome! She was very informative and understanding. Customer Service was 5stars, Thank you
The space and the people noare get especially candice E.
Fast and friendly service very knowledgeable about their products. Melody was Very helpful and help me find what size unit I should get for my items to be stored in.
Melody was a great help 5 star service
Melody was great had great i give her a 5 star
Service was excellent she took care of everything needed
Dominique The .service . Was . BEAUTIFUL . She . Was perfect. .she .Explain. Everything. She. Was. Wonderful.
Dominique friendly service and a presentation ready thanks Dominique
Candice, thank you for being so pleasant and informative. You've made my first experience welcoming and I do appreciate the additional information that you provided. Again, thank you.
Excellent costomer service! Thanks Candice!
Kandice was an awesome help today. She was patient and kind while I determined the size unit I needed. Her customer service was a breath of fresh air in what was a stressful moment for me. Thank you so much. I recommend this location.
Megan was very pantice wit me and very kind i wouldd to see her here more often..
Melody is very good parson help in public storage her w Brown dear
Candice was great and friendly!
Melody was very helpful friendly and fast.
The representative Candice was very helpful and pleasant. Awesome experience!
Can u use public storage anytime?
The employees are wonderful and she has great costumer service skillz
Cassandra and Candice were very helpful. They have amazing customer service skills and are very friendly.
Melody was great!!!!!!
I had an amazing experience at this location. Cassandra helped me choose what size box I needed, stretch wrap, and tape.
Melody has good customer service and she very polite with the customers
Candice did an Awesome job, she was very informative & had go people skills, also very pleasant.
Great service! I have no complaints at all, will continue to come to this location. Thanks Candice for your help.
Melody was great and very helpful
Melody is great and helpful
Candice did a great job
Candice was Wonderful . Very Friendly and Very Professional.
I always know that my belongings are safe for an affordable price
Just left public storage and a wonderful experience with Melody and Amanda thanks ladies you where very helpful..
Melody is a great person I can always count her to get the job done the other staff are great as well we appreciate you all
Amanda and Melody were two of the nicest ladies assisting me with welcoming me to public storage. Showing me my storage and products by Public Storage. Thank you ladies for your expertise in assisting me.
Outstanding customer service from Melody
Melody and Amanda was Awsome very Professional and spoken very clear on how the whole process works! I will in the future advise any of my family and friends to go to this storage
Dominique had great customer service!!
Don't use this bad customer service.
Dominique great service
Dominique was excellent with everything and her customer service as well as knowledge to my situation was amazing.
Dominique is the best! So helpful and friendly!!
I had a great experience over at public storage Melody was Great she had good Customer Service.
Melody gave excellent service and is a nice woman
Customer service skills are excellent!! Need more people like Dominique.
Dominique very good customer service and friendly and prompt!
My daughter rents a storage area from the storage company and every time she's more than a day late they cut the lock off of the storage unit and make you pay $26 each time you're late for a brand new lock but yet they have a heavy duty blue lock that only they can get into and they could be putting that on their storage instead so they charge you a late fee if you're even a day late and by the way is not a whole 24 hours you get for being late if you don't have your payment in the day that is due by close of day that they work which I think is 9 p.m. then you do not get a Grace. And like I said they charge for every single lock and it's $26 so it's a late fee plus $26 for your lot they're racking up the prices shame on you Public Storage
Dominique was very pleasant and professional. I was very pleased with her customer service. She was very polite and understanding. She made sure that I understood everything about my contract. She is a great asset to your company.
Sabrina was very helpful and got us taken care of quickly!
Melody was great
Melody gave great service
Melody was awesome. Great customer service.
Dominique. She have great customer service. She was fast and friendly. And great attitude.... Happy customer.....
Dominique she did a very good job showing be around the storage place
Melody gave me excellent service thanks melody
Melody was excellent
Dominique was a good worker very understanding and very helpful
Dominique was such a great help today! She was able to answer all of my questions both over the phone and in person when I arrived to the location. She even listened while I blabbed on about my day. I greatly appreciate everything she has helped me with today. Keep up the great work! Thank you!
Melody did a great job setting me up here. It was quick and easy thanks!
Melody gave me excellent service, the computer was down. She handler everything great she's great at at her, job. So please keep her forever. Thanks
Sabrina was very professional and knowledgeable... very courteous, showed us our options and was very kind and patient, thank you for her service.
Terrific service from Melody! Very helpful!
Melody she is very nice person, and profesional person
Good customers service very happy Melody
Dominique was very Nice young lady and she explained everything very thorough . She has a great personality and I would visit again if I need to just because of that beautiful smile.
Dominique was a great help. Stayed professional and courteous at all times. I would recommend.
Dominique was very helpful she went above and beyond to help us and we believe she a great asset to your company/organization!
Medlody did great
Melody gave me great service thanks a lot thumbs up
Awesome service! Very helpful!!!
Melody was an awesome guide to getting me assigned and checked into my new public storage. Thanks Melody!!
Melody was great!! speedy informative service
Thanks to Melody and Sabrina. They were both very knowledgeable and efficient.
Very Beautiful personality gave me understanding of what I didn't understanding I loved Melody behavior and her smile and personality from 0 to 100 I give her 100
Melody did a great job!!!!!!
Most pleasant experience very professional
Excellent service by Melody!
Melody was great and excellent customer service
Melody was a big help at getting me what I needed quick and fast.
Melody, was really great. Customer service #1.
Melody was so nice and professional. Luv the service.
Dominique was very patient and hands on with my move in services she actually made my first experience with a rental storage an amazing one thanks
Melody and Aurora are awesome and a great help
Melody was really helpful and great. Thanks melody
Mel knows her stuff
Great service! Thanks Dominique!
Melody was great!
Melody is always very courteous and helpful
Melody was great and very helpful with everything
Melody was very helpful an shes a very sweet lady 👍
Melody did a great job. I'll send others here. Thank you
Melody has excellent customer service skills! I was late coming to a scheduled appointment, she waited patiently for me even though it was just around closing time. Thanks Melody!
Just got off the phone with Melody, she was very helpful, informative, caring, and down right 🌟Awesome🌟! Couldn't ask for a better representative!!! Yay Melody, u deserve more stars!!!!!!!!🌹
Melody had GREAT customer service and was very helpful! I would refer people to this specific location because I know they would be helped.
Melody great customers service.
Melody is very awesome person she very helpful I would recommend her again
Communication was great. Melody was very helpful and friendly.
Melody was great !
De os ha was very helpful thanks alot
Very polite on site management as well as very secure and the best part is that there is always someone on site to watch my things... reasonable rates and they are willing to work with even the most rudest of people 5 stars in book. Serviced by melody
Melody did a phenomenal job. She was very polite and professional in assisting my needs!
I'd like it more if they had longer hours
Melody was very helpful in setting up our storage unit. The location is great and looks very secure.
I rented from here and received great customer service from melody. I told my friend that I suggest this store because of melody's great costumer service and how she helped me through the steps of renting a storage unit
Melody was very helpful and stayed a little after hours to help us get situated. Great experience.
Melody was a big help with ensuring I got the best deal
Melody gave me excellent customer good work.service I wish there were more people like her keep up the good work .
The service was outstanding in The Help me find my problem even though I had to go to a different location need me to call for me and help me out a lot representative name that helped me was named Melanie
Melody k Great customer service
Lisa helped me get my storage space in a hurry . It was very busy but Lisa helped everyone and kept things in order. Excellent worker .
Melody was really great. A real pleasure to work with
Awesome customer service!
Thans Christian for everything
I really love the customer service at this public storage thank u Chris so much ur awesome...
CHRIS HAD GREAT CUSTOMER SERVICE
Chris is a funny outgoing individual. He provided great customer service. He gave me great customer service and he need a raise!
Chris had great customer service!!
Great friendly customer service thanks Chris
Because they care about their customers! The person that took care of my account today was Johnny. He was very friendly and helpful! I enjoy great customer service and he delivered just that! I would suggest that any one that is looking for a place to store their belongings should go to this Public Storage! The are great!!!
The level of professionalism is stellar and I would definitely recommend them to anyone
Great customer service!
Chris was a great help and very knowledgeable about the untis!!!
Chris was very professional and helpful. Great service. Thanks Chris!
Great customer service from Chris!!
Chris was an awesome help to me in my immediate time of need. His expedience and efficiency was A1.
Chris has the best customer service skills 👌 he was very polite and awesome help. Thanks for the great work your location is wonderful.
Thank you so much Chris for the great customer service! He was so personable and very pleasant, I would recommend anyone to this site!!
I went into the office to inquire about a storage unit, and was helped by Chris at the counter. I know I wasn't in the best of moods when I entered the facility. Nevertheless, by the time I left, I purchased a unit and was in a much better attitude then originally when I walked in. Chris, has a great attitude and offered great extra advice. Changed my day hi
It was fun chris really knew what he was talking about n got me in and out
Chris gave me great service
Nice job Chris nice clean location I recommend this location to all my friends
Today I had a problem getting into my unit over eight dollars so come to find out my unit was a zero balance, The Manger Damone And the property Manger Shonda walked me Back and took the over lock off, They had great customer service very energetic , I was More than pleased with Them , I was Able too access my belongings and get what I needed and to top it all off I made it to work on time awesome service at this location"!
Great fast work
I had A great guy walk up too me and asked me about storage space , He started too ask if I had and extra stuff Laying around and If I needed a place too store my things ,I Said ya know what I do "& I've been doing self storage for a while but it's a hassle and I was looking too venture of into a different direction with a place I felt comfortable and we're there are Great workers around the clock if I have any issues with my Unit "This young man blew me away with all of the Good Qualitys That Public Storage has Too offer , Really "wowed "me and For that I can say YOU Guys have Sold your Services too me I look forward too doing business with You Guys , Damone Thanks for explaining too me the insurance details This man Is dedicated too making his self a success
Just went to public storage today to store some of my household items and received the best customer service ever from Sondra and Domone. Thanks guys for the warm welcoming and I'll be sure to let everyone know about public storage!
Lisha did a great job will come back great customer service skills
I had a wonderful experience at this Publis Storage location. I came in not knowing what I wanted but Ms.Lisha made sure i had everything I needed . Thank you so much for the outstanding customer service.
Lisha you were amazing with everything. #1 professional
Lisha had a very pretty smile. With awesome customer service. She got me in N out 😜
I loved the energy from Lisha. Although I've been busy she called to see how my mother in law move in went. I thought it would be fantastic to share with others about my great experience with this gal.
I had a problem with a wall inside of my storage space and the manager Shanice immediately assisted me with it by fixing it she was fearless with a ladder and that hammer she was quick, seemed to really care, and she very handy. I can't thank her enough
Shanice is always a friendly face, respectful, and a great source of information whenever I have a question I call and if there is no answer and I leave a voicemail she always returns my call that very same day
Brittany provided spendid customer service.
Lisha was very thorough and patient. Answered all questions with no hesitation. She even said she'd follow up with me in a week! Appreciate the great experience
Shanice was amazing with helping me with my packing supplies
Shanice is always friendly and super informative this is by far my favourite location you can't buy customer services
Stopped by PS right b4 closing and Brittany was so amazing in helping me pick out the right boxes. She was such a Great help. Thank you Brittany
As always Shanice was professional, thoughtful, and quick. I pay my bill at this location because my location on Green Bay never has anyone in the office she remembers my name and often has my account up before I'm even in the door. I'm moving my stuff to this location
Shsnice and Jessica were amazing and super sweet and knowlagble I would highly recommend
It was a great experience as usual. I went in to pay my storage fee's and was greeted by Jessica and Mike. They were friendly and upbeat. Jessica helped me right away and we chatted for about a minute, and I was on my way.
Jessica was awesome
My wife just rented a storage space from Shanice and she was really phenomenal she showed me every size space until we found a size that we felt could accommodate us. She helped us figure out how we should pack which saved us money. Love her
Shanice assisted me with buying packing material she really cared about my items and making sure I was packing properly and she even made me look at cheaper options and saved me money she's amazing I would highly recommend her to family and friends
Shanice was informative, patient she didn't make me feel obligated to get the space and i rented anyways and bought some amazing products as well im gonna be a loyal customer thanks to her
Yesenia was very funny and courteous...made visit pleasurable
Shanice is always kind and super knowlegable whenever I come I would definetley recommend her an dB this location to friends and family
Shanice is amazing she's thorough and patient. She's a keeper
OK I have had great customer service up until the 31st of July I went to my unit and for some reason the keys just weren't working had an employee come out to try and help me she was great, for over an hour and she couldn't figure it out either I have always paid my unit on time every month, they told me the district manager just left for vacation and he is the only one that can cut the locks off!! So they asked I'd I could wait til he came back today, they said he would be back today August 6th but now they are telling me it will be another week before he gets back!! I pay every month on time and they are not trying to solve this problem quickly now they are telling me there is someone taking his spot while he is gone and they will see what he says!! Are you kidding me!! I NEED to get into MY UNIT TODAY!! I've called the regional manager and left a voicemail I'm hoping she gets back to me today!! I should get a discount considering I haven't been able to get in my unit for a week now and it's not my fault!! Someone needs to fix this asap and get back to me TODAY!! Not a happy customer!!!!
Wilisa is always a pleasure! I look forward to that beautiful smile each month! She's very patient and always willing to help! Thanks for the great service and attention to detail!
Shanice is very nice and kind, very helpful and always smiling. I had/have a great experience at public storage. I would definitely recommend.
Shanice provided me with excellent customer service. She has a sweet pleasant attitude. She made sure all my needs were taken care of. I would recommend this location to all friends and family that has storage needs. She did a wonderful job. Thanks for your excellent service.
I worked with Shanice at this location and she was very helpful and very very nice. Great customer service experience!
The property manager Shanice was extremely helpful with assisting me with all of my needs within renting a storage unit, she made me feel welcome n satisfied n i will recommend her to everyone i know
Usually this location is never open!!!! I rent at a different location took my friend to look at her storage today the manager Lisha was phenomenal!!! Her attitude was so good. Very informative. She even helped us put a heavy bag in the trunk. this young lady is amazing. TY so much
Amy was great.
Ms Charle (aka Lip Gloss), is the best ever...makes me feel like my belongings are still at home. (Location 20710)
Charle was very helpful & professional at answering all my questions & concerns that I had. Also explaining everything to me. Made me feel very welcomed😊
Charle was a great help very professional the experience was great.
Charle she really good
Charle was a great help on the day I went to see the storage unit, very patient & fun to talk to
Charle was great help
Charlie was extremely helpful!
Tanika gave me very good service when I went to pay my storage account
Wilisa was very friendly and helpful. She had everything set up when I got there and explained all the paperwork. If was a very fast and easy experience.
The property manager WiLisa was very helpful and professional. We had to walk in the cold to the unit and she didn't seem to mind. Paperwork was thoroughly explained. This was my first time renting a storage unit and the experience went well.
Pariss was Very helpful. She showed me two Alavés at my request and answered all my questions.
Great place to store. Pariss
Charle always makes me feel great
Charle was great
Charle is excellent. Great service!!!!
I worked with Charle today and she was a nice and pleasant person! I'm glad she was behind the counter when I came in the store!
Great service. All my questions were answered and done in a timely manner.
Charlie...tried to sell me a bunch of boxes! I needed my permission first! Sorry Charlie...you are awesome!
Michell was wonderful! She took her time and went out of her way to assist me with my storage issues and concerns. I so appreciate her and I think that you have a very wonderful staff person who definitely IS management material, as she represented the company extremely well. Thank YOU Michell!
Jasmine, made my rent process fast and easy. She provided excellent customer service.
Very friendly awesome customer service Michell is great!
Michelle provided mw with great customer service
Public storage was very professional and easy going. I got in and out with the understanding that my materials would be in good hands.The staff were very friendly and the prices were right on time!Thanks Public Storage! And thanks Michell
Employee Jasmine was very helpful and also very well educated about the storage units great employee. I would recommend this location to others
Jasmine is very professional and how she interacts with customers. It was a pleasure for her to serve me.
Wes III and jasmine was very very nice !!
Wes and Jasmine has excellent customer service and is fast.
Customer service was excellent, from Wes and Jasmine.
Jasmine, is very good at what she does. She is very professional. If you ever need storage I would recommend seeing, Jasmine.
Fast easy process and location is close to home.
It was a great experience the young lady had me in and out with no problems every question I had she was able to answer she was up on her game Thank you Jasmine for getting my storage space
Fast ,easy, good prices, very friendly Jasmine, helped me and I had a great experience. She gave me all the information I needed as soon as in came in and I was out before I knew it.
Excellent customer service. Nice, clean, friendly, and feasible.
Tamika at this location was a great help. This was my first experience with Public Storage and she made the process very easy and her professionalism was greatly appreciated. Thanks again for the attention to detail and excellent customer service .
I have used 3 storage companies to date and public storage ranks among the best. The pricing is reasonable for the services offered (non-climate controlled, in my case). I've used climate and non-climate controlled as well as indoor and outdoor storage locations and PS is the best deal for the price. The customer service at the W. Brown Deer Rd location is always helpful and friendly; the service-folks are concise and direct as well as thorough when need be.