Tamika went above and beyond. Great customer service
I am somebody that does things with auctions. Upon meeting Tamika I not only wanted to get a lock on my unit. I wanted to rent it for another month. Tamika has a personality that is outstanding and very good for your business. Job well done. I now look forward to coming 43 miles out of my way because I get to see Tamika when I get there. This is one manager that you do not want to lose.
Tamika was very nice and helpful. I had purchased the wrong storage and she transferred me with no problem smooth and easily.
Tameka was very helpful n patient with me with the process of getting my thingsoved in
Where is the other manager Laretha? She was always pleasant and very helpful. The two ladies now aren’t very friendly at all and don’t seem to know what anything.
Kamikaze was very good she helped me with my account and my issues thanks Tamika
Dorothy is always amazing when I come in for her help. She answers all my questions and does it with a smile. She knows so much about the business. Thank you Dorothy for everything.
Anissa K was very nice and helpful and the facilities were clean and organized
Highly recommended location. Anissa was so knowledgeable and helpful. I’m currently moving from another state and need somewhere to store my things until my place becomes available. And she answered all my questions as well as showed me the units as to give me an estimate of the size I would need. Again thank you Ms. Anissa for your help.
Employees were polite and made everything easy and quick
Love me some Anissa & Tameka great customer service them two ladies so full of life they helped me with everything i needed I’ll always come to public storage because of them
Tamika and Anissa were the BEST managers ever! Sooo. Helpful! Made sure that ALL my concerns and needs were taken care of. They were very concerned and l was so glad they were here to help ME! BOTH of them are KEEPERS!!! Give them a RAISE!
My sister just moved back and got a unit yesterday and she said they lady who helped was very helpful and friendly. She referred me to use them when I move said go to brown deer her name was Aneissa
The property manager Tamika was very professional, patient and friendly with explaining the process and she made sure that everything was done correctly.
This location is the greatest location in the Milwaukee area. The worker is extremely friendly and helpful, she will do whatever thats within her capabilities. She brought us 4 bottles of water when we were unloading, easy to talk to and will recommend this location to anyone looking!!
Tameka is very good at her job and Im grateful that people like her work at such establishments. Would definitely recommend over other locations in the Milwaukee area…and there are plenty so that speaks volumes.
Tamika has great customer service, I loved her. She’s great.
Chris , was very helpful and understanding. Thanks alot Chris!!!
I came to this Public Storage to ask about prices and other things. Shauna was very nice and helpful. She was empathetic and I respect that.
GoodMorning I came to public storage this morning to get me a storage unit and when I tell you Casandra was amazing 😆😊 thank you for giving me a great experience. I look forward to enjoying this awesome unit space that I selected.
Excellent customer service, Dario was amazing by all means. He goes above and beyond to help and makes everything easy.
I have had the best experience with this public storage location. Eric is usually who I have interactions with. He is always pleasant and friendly. He offers to help the best he can, every time. Thank you all for all you do.
No one is ever in the office. My cousin cleared your unit on July 1st and has been trying to return keys but there is no one ever in the office and they don’t return phone calls
Dario was such a wonderful help with everything!!! Helped me get into my storage easily and comfortably.
Did most of stuff online but so far this place meets my expectations
This is the only place I trust storing my important items. The manager Laretha really goes above and beyond to make sure your unit is safe ,clean and secure. If I ever need extra assistance maintenance responds right away.
Laretha was very professional and knowledgeable. She explained everything I needed to know. Thank you laretha
Laretha was very professional and very helpful.
Loretta was great she was the only reason I came to this location
LaRetha was really good very nice. She has great customer service.
Laretha was amazing and explained everything very well! Very happy with the location and the customer service.
LaRetha is the best. She was very kind, interactive and helpful. My move-in was a breeze!
Great customer service and very helpful and knowledgeable he went completely out his way to assist my family. Anthony
Laretha has great customer service and is very helpful
Laretha was great and very kind.Shes very professional and helpful.
Laretha customer service was great.
I’m so glad I chose this storage facility for my personal belongings. Laretha is very helpful, kind, and professional.
My experience with Laretha was great
Laretha has a great wholesome,humble and experienced and a peoples person. She is very good with her customers.
Laretha and Trista took good care of me!
Laretha is very professional and is very knowledgeable. She has help me getting my storage and she makes me feel secure storing at this facility. I love that she clean the outside that’s a great benefit knowing that she will keep it clean. Thank you Laretha
Laretha is a very great worker she's very concerned very helpful very pleasant to be around and it's very resourceful I had a few deaths in my family this year from December to now we've had passings lorita has been helping our families with our storage and with the suggestion of calling customer care without her we don't know what we would have done at that time please consider all of motivation and determination to help her customer she's very loyal to her job and we very so much appreciate her thank you Victoria Burns
Always great customer service!
Trista, Marizza, krystyna and Charles are the real MVPs
This was one of the worst experiences I've had with a company. They charged me more than what was advertised, so I tried to cancel right away. I called them many times, sent them several emails and even did the feedback box on their website. No answer or call back for 5 weeks. The only thing I was able to do is select "move out" from the app.
Then I finally got a hold of someone and I told her to freeze everything because it's taking them forever to get back to me and I'm racking up charges. She said she couldn't do it, but gave me the number for someone who could. It took another two weeks to get a response from her. I got off the phone with her just now and there's nothing they can do about the charges. At least I finally got my account cancelled. They won't help you if you want to stop giving money to them. They're thieves!
Thank you shakeria for your help today with assisting me with my payment. I also appreciate you coming out assisting me with my lock. Great Communication, Great Customer Service, your a rock star lady.
If the option of negative stars was available, this Public Storage location would be a -50 stars. The property is ALWAYS dirty. Garbage, box's and debris is everywhere. Much to my dismay, the roof has a leak as I found out yesterday when I moved out. Beyond the damage from the mouse infestation and now water damage, this property is NOT maintained.
Awesome customer service skills and very thorough in explanation
Dina provided excellent customer service
Laretha was amazing. She helped me find the perfect size unit and answered all my questions. She was respectful and friendly. My unit was cleaned before I moved in and she ensured my gate access code worked properly. I appreciate this great experience.
Trista and Cassidy are great!
I met a lady by the name of Laretha her customer service was awesome.
Laretha is the new property manager at this location an I must say she is amazing I have been at this location for 5 years with no issues besides small price hikes at times but this young lady help me out and talked me through all of my misunderstandings an was very patient an courteous there is always someone there an they do lock checks every day she explained an she even helped me on another issue concerning my two units I hope she is at this location for as long as I rent from here as I feel super confident that any issues arise she will kindly assist me thanks ps for a great employee
My montly rate went up twice within a year. Never get the right customer service and I never can get a call through or a call back. Horrible management and rates. I'll be canceling my rent once I find a different spot even if I have to pay the same monthly rent.
Laretha was very knowledgeable and very professional! It was a very easy process with Move in day. She helped me understand the process of making a payment. I can tell my belongings are in good hands due to the property being clean when i arrived.
Laretha was so knowledgeable and sweet and helpful. She explained everything in detail and I left feeling confident in leaving my belongings in public storage. She helped me so much with all my questions and the transaction was smooth. 5 stars to Laretha.
Very friendly staff very easy to deal with would love to do business with them again come again thank you very much