Public Storage Self-Storage Units at 4750 S 108th Street, Greenfield, WI
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x10'Online only price$ 46/moSmall 5'x10'
$ 46/mo $57Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 102/moMedium 10'x10'
$ 102/mo $127Best Price LabelHurry!
- Inside unit
- 1st Floor
10'x10'Online only price$ 104/moMedium 10'x10'
$ 104/mo $130Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x15'Online only price$ 133/moLarge 10'x15'
$ 133/mo $166Best Price Label2 units left!
- Outside unit
- Drive-up access
10'x20'Online only price$ 151/moLarge 10'x20'
$ 151/mo $188Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 497)
Cass is the most wonderful and helpful pm there is. Very knowledgable and ready to assist. Highly recommend
Cass was very helpful! Kind and made it a very easy move for us!! Cass deserves a raise!!
Had a great experience! Cass was friendly and super helpful. He's the best!!
Cass was awesome! Great customer service! Public storage is lucky to have him
Cass was such a big help, took his time with all of my overbearing questions !!!! Public storage is lucky to have him!
Cass was amazing! Answered all my questions and made the process easier
Cass is amazing!! He went above and beyond to help me with my unique situation. THANK YOU!!!
Cass was very kind and extremely helpful & helped me resolved my issue very fast!
Cass was a great help.
Cass gave absolute great customer service. Greatly appreciated
Cass was stellar. He fixed every issue. He was extremely patient. Very professional and a gentleman in every sense of the word. Kudos to Cass for making an unsatisfied consumer to a believer and advocate of Public Storage. Thanks again Cass. Sincerely, Carolyn Koch
I didn’t rent from this location, but the property manager at this location Cass, helped me tremendously since my property manager Angela from 900 w Layton Ave was refusing to service me. Couldn’t thank them enough.
Cass!!! The property manager is OUTSTANDING! incredible customer service and made me life ALL the way easier. Thank you again bro!
Cass is always there to take care of any of our needs, no question goes unanswered. Highly recommended.
Cass was great! Love the orange sneakers!
Cass was a big help and made it easy to rent a unit.
Cass did an awesome job for me
Can NOT recommend doing business with Public Storage at any location. I have needed storage about 5 times in my life and each time have chosen public storage because they geographically worked for me. The last 3 times that I have used them they have raised my rate drastically after a few months. This is their latest business model. Get the customer in at a decent price and once they are all moved in jack their rate. The latest rate increase was nearly $100.00. At this point everything I own is in my unit and they are well aware it would not be easy for me to move. They have me and they know it. It’s a shame that Public a storage would take advantage of someone in this way but that’s their business model. As a side note the manager at this location is an excellent guy. Very friendly and helpful. My poor review has to do with the company in general not the manager at this location.
Extremely Helpful! I couldn’t have gotten better help.
Cass did an amazing job taking care of me and upgrading my unit! Everything went smooth and did a great job! 10/10 would recommend coming here
Cass is amazingly helpful and thorough.!! Thank you so much for your help!!
Cass was great made it very easy for us
Casa was amazing very patient ! Thank you
Cass did an amazing job signing me up, helping me through the process. He is knowledgeable and informative and very,very friendly. Thank you Cass, I appreciate all your help.
I recently had a great experience at a storage unit owned by Cass, and I am happy to write a review about it. From the moment I walked in, Cass greeted me with a warm smile and made me feel welcome. The facility was clean, organized, and secure, with excellent lighting and plenty of space for me to move around. Cass was extremely helpful throughout the entire process, answering all of my questions and providing me with all of the information I needed to make the right decisions about my storage needs. He was patient, understanding, and professional, and He went out of his way to ensure that I was satisfied with my storage unit. The pricing was also very reasonable, and I appreciated the flexibility of being able to choose the size of my unit based on my needs. Cass helped me to determine the best size for my items, and she was always available to answer any questions I had about the process. Overall, I would highly recommend this storage facility to anyone who needs a clean, secure, and affordable place to store their belongings. Cass was an excellent owner who made the entire process easy and stress-free, and I am grateful for the positive experience I had.
I came here today to check out my storage options and Cass gave me a tour and answered all of my questions. He was extremely helpful and I ended up renting thanks to all his help.
I came to this public storage location with a reservation for another place not knowing and expecting this location, needless to say Cass was VERY HELPFUL, RESPECTFUL & helped me get a unit here at this location. I walked in & was in there no longer that 10 mins. My first time ever using a storage unit & id definitely recommend you come to this location! Thank you again Cass for helping me very quickly! -Olivia Skenandore
Cass was awesome with assisting me reserve a storage unit!
Mr Cass at the front desk of 4750 N 108th st location, is friendly, polite and is knowledgeable on storage operations. I appreciate his kind demeanor and helpfulness!
First time renting a storage unit. Knew nothing of how the process went and was hesitant to rent as I only needed the storage unit for a couple days. Cass in the greenfield location helped me out so much. He told me about the online deals that I could use to save some money and was very patient with me setting up the online app of the rental. He made the whole process go by quick and stress free.
Cass was wonderful he helped me get a great deal his custom skills was awesome
Cass was great help.
Cass was great! He was extremely professional and helpful during every step of the rental process.
Cass has amazing customer service! Go out of his way for his customers
Cass Did A Great Job Helping With A Storage From another location that doesn’t have anything to do with his location im completely satisfied with working with him on getting me a storage.
Cass was very helpful and gave good customer service
Cass made getting my uniy enjoyable and easy even though I unintentionally made him jump through hoops👏🏽💞
Case was very helpful and friendly!
Cass was a a great help at the location on hwy 100 my rental was at the Lincoln location and no one was there and he was more then happy to not only help me get the rental but he also drove to other location for further help he’s the best!
Cass was so friendly and helpful! He made this easy for me. I am switching to public storage for the price and the convenience in location! He really helped me out! Thanks Cass!
Cass was a great help.
AWESOME AWESOME AWESOME EXPERIENCE 10 out of 10 WOULD RECOMMEND. CASA IS A GREAT BLASS FROM THE PASS LOL !!! AS IN GOOD LOVE THE CUSTOMER SERVICE I RECEIVED BEAT STORAGE SPACE I EVER RENTED ! 🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽💯
I have a storage unit at the Greenfield Public Storage in Greenfield and I must say the gentleman CASS is always so polite and helpful. I have rented from Public Storage at different locations for over 10 years and CASS is by far the BEST from any Public Storage. All I see is him always working and checking the entire facility out. He walks every isle and picks up any type of debris to make the business look nice, and it does. Greenfield PS is the cleanest I have seen. CASS is a huge asset to Public Storage and Folks if you need storage, go to Greenfield PS for it is a step above the rest.
Cass was awesome and helped my husband and myself out. We enjoyed his honesty and his knowledge
Cass was wonderful in explaining the details I would recommend this location in a heartbeat
Cass rocks! Huhah!
Cass was very professional and easy work with Thank so much
Cass, thanks for all your help through my move in process!
Very easy to register on line and the price was good. Cass was great to work with and very helpful! He went out of his way with customer service!! Thank you!!
Cass was super helpful. Great service!
Case was so outstanding today and so very helpful thank you for your service and help
Such a pleasure and was able to walk me through everything thoroughly!
During our moving process, Cass was very helpful and friendly. If you're in need of storage, this is the place to go.
I am renting at another location - Cass was at that location for the day helping out. I passed him on the way to my unit and asked him a question - he went out of his way to address my question and made a smooth transition to Gina at my location. She was extremely helpful. Both Gina at Appleton St and Cass at Greenfield get 5 Stars from customer service - thank you
10/10 experience! Cass is absolutely amazing! Super friendly and welcoming. He made sure i understood everything as well!
My main man Cass was a real help he's a real G
i had some trouble figuring out where to get to my unit and cal went out of his way to walk me there when i was struggling.
Cass and Cassidy was very helpfull.
Very nice employees and great prices and customer service
David (Cass) was great! Awesome customer service!
Cass was so easy & great to work with. I highly recommend this place.
Great customer service from the staff that was there. Even helped get get a item in the van. Clean unit.
Easy rental process - access to a unit in a matter of minutes!
I've had a great experience renting from the Public Storage Facility at 4750 S. 108th Street Greenfield,WI. Cass is a friendly, courteous, hard working and he goes above and beyond to help you. Cass made renting a storage unit a great experience, he made it as smooth and easy as possible. Cass also answered my questions before I could even ask them. If you ever need a storage unit I would recommend the Greenfield, WI location. He deserves a raise or promotion for what he does.
Stopped in to start my new rental and spoke with Cass (I think it's David and that's part of his last name but I'm not 100%). He walked me through all my questions and seemed to be very genuine and knowledgeable about everything we spoke about. I've never used a storage unit before but feel very good about this experience.
I had the pleasure of being helped by Cass today. Cass was understanding and very helpful being that the location was not his regular location he apologized for the inconvenience and still helped me on his day off!! He is amazing and this guy deserves a raise for excellent customer service!!!!
Cass was super helpful. Had to call in multiple times and was more than patient with me
This is my first review that I've ever made on the internet, an I'm 38. So safe to say that noting my experience was important to me. More importantly, so well deserved to David the new and might I add SO IMPROVED relief manager who left me an another customer visiting both just that- So relieved! We came in separately, both had serious concerns and MANY questions and he handled it brilliantly. He was informative, patient, understanding, knowledgeable, and very personable. If you're in search of a unit I highly recommend this location, now that is!
I had the pleasure of working with Mary to help me find the right sized storage unit for my needs. She was very friendly and she answered all of my questions.
Loved my experience at public storage so far. I was out town when i made my reservation and the property manager Mary has been more than helpful that i could have ever asked for Would highly recommened Mary
Very clean with good customer service
As my first time walking in and getting a storage unit at this place, I was greeted by Mary who helped me in a fast and efficient way. I appreciate how nice and kind she was. She answered every and any question I had. I’m very happy that I stopped in and chose this place to rent.
She was very helpful and courteous.
Ashanti helped me out a lot with my rental and explained things well. Thank you!
I have had a storage unit here for the past 2+ years. The staff was friendly anytime I've had to deal with them and the grounds are usually always clean. My main problem with them is that they continuously raise the rates. I pay almost double of what I did when I started. After this last rate hike which I wanna says was about $25 a month has made me start exploring other storage options.
No ones ever there
The service is beyond expectational had the best customer service from the Greenfield team. Keep up the great hospitality and great laughs you guys rock!
I've had a raise too many times. 100 more as of March 1st. Then anywhere around here. Places are empty. Why tax people who have been with you 2 yrs? This is my fifth raise..as of May 1st. And that's the increase of 100 dollars. Down the street is 250 and will stay that way. 343? Common. Going to lose alot of people that way. Every unit on my side is vacant. since my post i was contacted by management from corporate thanks for reaching out and everything was remedied even without contact. Appreciate you. Thank you.
We’ve had a great experience renting a storage unit from Public Storage in Greenfield. We needed to make a last minute change, and Ashanti was so helpful in accommodating our requests. She took the time to show me the unit and make sure we were all set before arriving with movers.
Public storage is Very convenient
Best storage facility around! The employees seem to have been taught by the best! Whoever is in charge deserves a raise. I will be recommending this location to all friends and family.
I'm still here. I've been getting great service from the staff here. Ashanti and Sandee have really made me feel confident about staying here.
Ashanti was very helpful made the whole process smooth and stress free very happy
Ashanti was very helpful and nice I appreciate her greatly 😀 😃 🙂 I would recommend her a rise
Set up an appointment over the phone to come see the unit and pay for it. Was told the unit would be saved and I received a confirmation email. I went a scheduled and the unit was no longer available they had rented it to someone else. The person at the office told me I was misinformed by whomever I poke to. She told me its first come first serve. Horrible experience!
Carrie was very nice and helpful!
Carrie did an amazing job in helping me get my storage units I win situated. Friendly and caring
Let me tell you about good customer service and the person I met giving it. I came to public storage to buy a lock and ended up chatting with her for almost an hour straight, I almost ended up renting a unit lol! She’s a bright and informative individual with a positive attitude. Hopefully this review finds you well Ashanti and is useful for anyone looking to rent!
Ashanti was awesome helping my family get our unit!
Ashanti was extremely helpful and courteous. Great experience
Ashanti was extremely helpful and went above and beyond to make sure all of my needs were met!
Walked in to ask for some information for my parents and Ashanti explained things very well about the process . Will stop by again in the future! Thank you!
Great service, Ashanti was very professional and made sure I got everything I needed.
Ashanti was extremely helpful getting us set up with a new storage unit, and lock. She was telling us all the information of how to pay and about insurance.
Very professional environment, I want to thank Ashanti for great customer service!
Ashanti was very helpful in straightimg out my bill and explaining important details about my unit. Thanks
Just wanted to take a few seconds to shoutout Ashanti! For being incredibly professional, understanding and friendly. Helping me with whatever questions I had! Keep up the good work!
I was looking for something to store my collectibles in and found the perfect thing. Ashanti was super helpful in finding what I needed.
Ashanti at the Greenfield location is so very helpful and friendly.
Ashanti was very friendly and helpful in getting my storage unit rented. Price was very reasonable!
The young lady Ashanti was so professional, charming and helped a ton. She also keeps the area smelling of tropical breeze I smelled it through the mask and it really was a better experience.
Stopped by for some quotes. Ashanti was very helpful and friendly!
Was driving past and stopped in. Ashanti was very helpful, and the place looked awesome.
The attendant Ashanti was wonderful! She was very informative and helped me find exactly what I needed.
Thank you Ashanti for your great customer service! You made sure everything was correct and that I got my discount. Also assuring me that if I had any problems with anything someone would help me.
Great space for amazing prices 👌
Carrie came into make my payment and she was so friendly and helpful Great Customer service she also talked me into auto pay due to winter coming. thank you Carrie.
Very clean facility. Staff are friendly and helpful. I would highly recommend this place to my friends and family
Friendly efficient service. Wendy was very engaging and thorough in explaining the lease, security, charges, and everything in between. Highly satisfied with my service.
When I received a rate increase notification within a few months of opening my account, Brittany applied for an exception on my behalf and it was granted. Thank you Brittany for going above and beyond!
I recommend this public storage “ Greg” was very helpful today glad to have found this clean storage facility with pretty good Prices and friendly staff will definitely come back here if need be in the future!!!!!!
The kind young lady who helped me was Brittany. She literally had the best customer service skills. Its been a long time since I’ve experienced skills such as hers. She was also very down to earth and understanding! Thank you very much Brittany for your time, me and my mother really do appreciate all of you down at public storage!
Brittany was very friendly and knowledgeable when I stopped in today to inquire about renting a unit. She even went as far as to show me the 2 different sizes I had questions about. Exceptional customer service!
Didn't tell me that I had to purchase the insurance until I was there paying. Hidden fees! If I had known about having to buy insurance I would've went elsewhere. And the first month isn't a dollar. They charged some fee that happened to be the exact price of my unit
They service is terrible and storage units are really beat up they don’t do any work at them units,plus prices are higher than others ,definitely not a good place to storage your stuff!!
The woman working today was excellent. Spent alot of time checking units so I could get one today . Card reader wasn't working properly , but was very pleasant and upbeat. Very Happy with outcome.
I just would like to thank Ms Melinda at Greenfield for being so patient and very respectful. Good customer service is hard to find now days so thank u Melinda
Carrie was great! Efficient and quick
Liars scammers and Mindy is the worst of them all!
Can we see the facility prior to renting?
I wanted to commend the staff at the Greenfield location (4750 S 108th St, Greenfield, WI 53228). They were curteous and helpful, answered all of my questions, and made contracting my unit painless. I had stopped by for my reservation after work so I was already done with the day, but the gentleman there (I feel so terrible but I've forgotten his name) made sure I was getting a unit that would work for my needs. 10/10 customer service. 5 star experience. Thanks guys!!
Fast friendly service. Thanks Aly!
Melinda and Amy gave me great help! Thank you!
Only had storage here a few months. They have raised my rate TWICE with no reasonable explanation other than it’s just done randomly. I always pay on time or ahead of time so it’s not that. So now I pay $70/month while my relative pays $34/month for the SAME EXACT UNIT. I’m moving my stuff out tomorrow before the 1st. Absolutely ridiculous.
Genia was quite helpful and friendly. Good hours and clean facility.
Miss lady Melinda was the best, we spoke of home cook in’ and she always takes good care of me
Jake has amazing customer service! Loved it!
Jake was super friendly and helpful! Storage units were very clean and well kept.
Jake was very helpful and thorough.
Jake was very polite and helpful. Also, he had a very inviting personality,very knowledgeable and fast. Thanks Jake😊
Went to do my final process and checked out the storage. went smooth and Jake was great with everything and even made sure my lock worked properly.
The worker named Jake was really helpful. Answered all my questions.
Katie and Alex are great help. Thanks guys!
Definitely had a wonderful experience with the work staff at public storage especially Manisha for going above and beyond to help us out.
Great serivce from the workers here. Very informative and helpful!
Great rates & location. Knowledgeable and friendly service provided by Jake.
Excellent service. Easy check in. Jake was great to work with.
Manisha was very nice today
Stopped in almost 2 hrs before my reservation time and Manisha was absolutely amazing and so very sweet. She helped us open our storage and went over the contract very well. She went above and beyond her job and we feel she definitely deserves a raise. Thank you Manisha for your amazing customer service. Will definitely recommend this place.
I reserved a unit on my phone this afternoon and received a phone call from Manisha within a couple minutes. She invited us to stop by and she showed us the unit and got us all set up within a short time. She was super nice and gave us really great customer service!
Dequila was very professional a d friendly. Super great person, I suggest you visit this location.
Dequila was an amazing help with securing my storage unit! Very professional and great smile!
Dequila was very kind and helpful. Fast process.
Alex is a gem.. She is outgoing and personable.
Dequila was great and helpful.
Property manager Dequila is awesome!!! Very friendly and very helpful to make sure i got what i needed. I appreciate her kind heart. Need more service like her around!!
Dequila was professional and courteous!
Dequila was very friendly and professional. Answered all questions and even made some great suggestions as well 😀
Dequila was friendly and knowledgeable.
Dequila was fantastic and gave me all the info I needed to make a decision. Very knowledgeable.
Great customer service. Explained everything in great detail. Dequila did an awesome job.
Came and purchased some boxes, a couple of days ago and Dequila was most helpful, and very knowledgeable about the boxes. I wouldn't shop no where else for boxes as long as she's working here.
The girl at the counter is always super friendly!
Dequila was kind and really helpful! Good customer service! 😊
Frankly speaking I think Dequila works hard around here I never seen a ground so spic and spanned . She has a pleasant voice and doesn’t mind explaining everything you need to know. If I had a company I would definitely take her away from public Storage!
Dequila and Alex I had great experience and staff was very helpful and provided all information I wanted
Very polite and friendly service
Great customer service!!! Property manager is very nice and accommodating!!
Wonderful service from employee on 5/16. Very informative and friendly. I feel safe with my belongings there. Been almost a year, but I had to upgrade and she made the progress ezpz.
Dequila was amazing and helped me with everything I needed to know!!!
Great customer service. A job well done Alex. Thank u for your exceptional service... you rock!!!
Wendy was super helpful with getting me all set to move in
The manager is such a kind employee and their I see her doing her safety rounds every day
Very nice and clean units. Wendy was helpful and friendly.
Great service from Dequila.
Dequila is amazing! Great service!
Dequila was very helpful with giving me all the information I needed to make sure I have an easy move!
Dequila did an awesome job
Dequila was very friendly and professional. I had an all around wonderful experience.
Dequila was very helpful and knowledge able and cares about the work she does.
Dequila was most professional and very knowledgeable of everything. I would definitely recommend this public storage location to anyone. If you need storage come here.
Dequila was amazing, I was very satisfied with her friendly professional service!
Very friendly helpful young woman who was operating the desk took the time to walk us to the unit and show us rather than just give directions. They conveniently sell locks for your unit if you forgot!
Amazing service Dequila showed us the unit we were looking for and made everything smooth. She told us everything we needed to know....She was awesome!
Dequila gave us awesome service and made sure all our question were answered.
Dequila was excellent, very upfront about all charges and a great tour guide. I would recommend them to anyone
Dequila did a fantastic job of assisting us with getting a storage unit.
Dequila was wonderful to work with and very knowledgeable. I was very pleased with her customer service skills. I would definitely recommend their services.
Dequila provided excellent and courteous service. Very nice and approachable.
Dequila is the sweetest thing ever! She was beyond helpful and her customer service was amazing! She was quick and efficient, clearly excellent at her job. I would highly recommend the Public Storage facility to anyone. Thank you Dequila for making smithing usually not very fun, VERY fun!
Dequila was excellent to do business with. Very professional.
Cami was awesome!
Dequila was helpful and answered all my questions.
Tequila was extremely courteous in helping out and maintained smile... Pleasure doing business...
Dequila was very thorough. Excellent job.
Not very fond of it
Dequila did a wonderful job setting us up!
Dequila was so helpful,friendly and professional It was a breeze renting a storage unit and the prices were fair also. Thank u Dequila!
Dequila provided a 5 star service
Dequila did a fabulous job in helping us get set up with this new storage space! Thank you!
Dequila was FANTASTIC!!! She gave us all the info we needed, was knowledgeable, and made us feel like family. Great location! Highly recommend!! Also Dequila should get a raise for being so awesome!!
Dequila was very knowledgeable and helpful getting me set up with my storage unit.
Dequila was wonderful!! She explained everything very well and was happy to answer my questions and concerns. :D
Dequila was marvelous Very courteous and professional.
Dequila is awesome and helpful!
Dequila was great had my storage ready as I drove up with my moving crew.
Dequila is awesome!
Dequila is the best! Very helpful!
Dequila was very great she proved her we care motto
Dequila was most helpful in getting me set up in my storage unit. She makes it a pleasure to do business with Self Public Storage. She is very knowledgeable about the company and a great asset to the company.
I am so happy with Dq’s service, she is really helpful and really nice I definitely recommend this location
Dequila helped me shovel the snow and load my car, I'm a disabled veteran confined to a wheelchair and she made my experience fast and was extremely helpful couldn't have done it without her
Dequila was AMAZING! Super helpful and made the whole experience fast and easy 😁
i Wouldn’t rent here if they gave it to me for free the manager is the laziest Thing I had the displeasure of trying to deal with!
Giina was extremely helpful! i came into to rent a unit on a cold snowy day. she had no problem taking me out in the cold to show me ! she was very thorough on the terms and agreements part so youre not left in the dark about fees or insurance. thsnks again !
Dequila has great customer service. I appreciate her big smile after a very long day
Dequila provided me with great, friendly service!
Dequila was most helpful and knowledgeable. She helped me solve my problem of my new credit card for payment. Thanks for hiring qualified friendly people like her. Janet Holytz
Dequila excellent service hey girl
Where u find Dequila?? She's very great at her job. She smiles alot even on the phone. She made it very easy for me to get the storage. Paper work she is great! Don't lose her.. If there were 10 stars Dequila would get them. Great job!!!😀😀😀😀😀😀😀
Dequila was very pleasant and helpful.
Latonya was amazing very helpful
Very reasonable price
LaTonya was very helpful and informative. Thank you for your great customer service. :)
Latonya is very pleasant great personality
Pleasant and helpful en environment! Would definitely recommend!
Latonya was amazing
Nichole she wonderful service
Tonja did a very good job explaining everything so clear best customer service I have ever had
Daisy did good
Scott was amazing. Made my move as easy it possibly could’ve went. Would highly recommend this public storage for your next move.
Great friendly service!
Straight forward and informative
Scott was great
Scott was very friendly & knowledgeable!
Customer service was excellent, Desaray was very kind and helpful
Amber was a great help to me made a very stressful day that much easier. Thanks Amber
To whom it my concern. The short tjme i have been dealing with amber on the phone she been very helpful and considerd. I would highly recommend her. Jesse. Doxtator
I was in there this morning with a friend and the woman there was just amazing if only other places had a customer service like public storage.. I must say that the woman named amber was amazing ...
This review does not really have to do with this specific facility or the employees of this facility, rather the overall management, specifically the regional manager Amy. I had a storage locker there for about a year and a half and everything was fine. I informed them that I was going to have everything out on the 31st of June so I would not get charged for July's rent. I made sure that everything was out by the date I told them. I put my lock back on so that nothing would happen to the locker that I could be blamed for until I had a chance to get my name off of it. I went back on the 2nd of July to get my lock off and they charged me $75 dollars in fees. I talked with the employees of this location and they pulled the cameras and gate records proving that my stuff was out on the date that I said it would be out on and submitted that to the regional manager Amy. She apparently did not care and told that employee to tell me I still had to pay. I got Amy's phone number for her office and was told I was guaranteed a response within 48 hours. No response. I called and left another voicemail. No response. I called and left a third message. No response. And now I have received a phone call from collections saying that I owed the money. Its ridiculous that there is proof that all of my things were out of there and I am still being charged for this. And its even more unbelievable that this Amy just ignored me all together when trying to get an explanation as to why I was still being charged. The facility itself was OK. But the management just baffled me with the lack of professionalism.
Amber was so nice and helpful.
Very friendly staff, and answered all my questions. Thank you Amber I will definitely be recommending to others.
Kelly and Kathy were so nice and helpful! I would definitely recommend this unit to anyone who needs a storage facility!
Amber is always really nice when i come in and always listens to me when i come in definetly recommend her
The professional service I recived was awsome. Amber is so very helpful and knowledgeable . Im extremely happy here and will continue to do business with Amber in the future. Thankyou
Very nice and friendly place! Thank you for your help Amber. Sorry for all the questions but you answered them for me. Knowledgeable and friendly. 👍
My Friend Bought a Storage From Latonya and She Did Everything Perfectly. Showed Us The Storage, Had Patience, and Still Took Care Of Us Within a Reasonable Amount Of Time.
I went there with my friend and Amber was very nice to both of us and she answered the questions just great and she is a very beautiful woman and sexy.......
Nice , clean units . I came in and Amber had showed us a few units that might fit our needs , overall the place seemed safe and I will definitely rent when we move in the coming months. Thanks Amber for the great customer service.
Amber was very nice and courteous to me. Love her pretty smile
Decent place and price. The front of the place is a tight fit for guest parking and to get in through the gate.
I came in this morning with my friend Andrew to rent a unit. And Amber was very knowledgeable with all the questions that we had with the unit as well as explaining payments and insurance
Amber, was very nice and professional
Amy was great thanks for great customer service
Cathy the Manager is VERY experienced in her work. Super nice and friendly. This is the safe place to store. Is store across the country. Trust me I know this place is a good 1!
Cathy was not only available and detail oriented, she assisted us with transferring our unit and handling all of our needs. In a professional, friendly and timely manner.
Scott was very professional with great customer service. Thank you
Easy to get to, security seems great, and Cathy, the manager, is kind and very knowledgable. She wants you to have the best space for the best price. I feel confident utilizing this facility for my short-term storage needs.
Scott was very nice great service and very attentive thank you for everything Scott!! Unit was clean, office was clean, they were friendly & service was quick but very thorough. Glad we picked Public Storage for our storage.
Great service! There was a confusion with the payment for my first $1 month but Cathy worked everything out to my satifaction I was very satisfied with the customer service i received
Cathy gives the absolute greatest customer service! Thanks a million Cathy- For everything!!!!!
Cathy was amazing and very helpful and informative always makes me feel special!!!
Cathy was very helpful throughout the process also the location turned out to work great for me.
Kathy was super helpful and informative. I needed a unit same day, made a reservation online, went to the facility and was moving my stuff in not even an hour later.
Nichole was very pleasant to talk to about storage, even though it was very cold out she didn't mind showing me storage. I did decline to see the unit, as I just wanted prices.
Good place to store bulky items.
Great place to store your valuables. Cathy was very helpful in setting things up and getting me a good unit and price. Thanks!
Kimberly was very helpful
Cathy has since resolved my issue that I had on new year's Eve and I'm very happy with the end result. Thank you guys!
It’s was nice to talk to Cathy today who is both knowledgeable and polite and just gets the job done.
Frankie gave me excellent customer service earlier today when i came in to make my payment on my unit she was very helpful and polite thank you frankie.
Cathy at Public storage is awesome, she knew what my issue's were and helped me with the right size unit I needed, she has a wonderful manner and a great personality, if I ever have to move again, I will come back to 108th Layton only to work with Cathy, and it wouldn't matter where I was, you don't find this kind of employee but once in a lifetime. Thank You Cathy for all your help and your kindness.
Kimberly came from this store to unlock our storage area as no.one was at 11200 west lincoln avenue facility. She was so nice to come help us out. This was sat dec.9 2017
Kathy was great and provided amazing service.
Cathy was very helpful in making sure we understood the storage agreement and answering our questions!
I got to meet Kathy Voith and she was beyond helpful. Gave me all the information I asked for and more. So wonderful! ! Would recommend to anyone!
Kimberly answered all my questions and was very helpful and thorough with all of the information i needed.
Kathy is awesome you guys need to come over here put your things in storage she's great she works with you and she'll make you laugh and the place is awesome have a great day
Cathy was wonderful very polite and professional. #5's
I worked with Frankie she was nice and easy going made the process very quick and easy to understand.
Frankie was extremely helpful. Thank you!
Experience was great. Frankie was very informative, helpful and a pleasure to work with!
Cathy and Scott Provided excellent customer service
I love Cathy, she is awesome and has helped us out a lot. Scott is cool he will pick up Cathy's stuff when she goes on vacation
Cathy is wonderful to work with. She goes above and beyond, however the facility could use some upgrades. It is starting to look tired and old.
Cathy gives the best customer service I've ever had, she was friendly, helpful and was efficient. Wish I was able to give 10 stars.
Cathy is energetic, professional, goes out of her way to take care of the customers and all if her employees are glad to have her in charge.
We were very pleased with the facility. Cathy, the manager, took very good care of us; was very helpful and a pleasure to work with.
I love Ms Cathy she is so sweet and kind and always has a cheerful attitude
Cathy was incredible to work with!!!
Jennifer was very nice n professional...she really made this experience a good one. .thank you Jennifer..
My name is Felicia and I just wanted to thank Cathy for the wonderful customer service today I really appreciate it your are the best
Cathy is very awesome when it comes to customer service she loves being helpful when it comes to not understanding certain things and she helps get the best rate ever the public storage is a very awesome place to use so I suggest that ppl use it whenever it comes to use a storage space.
Walked in and was greeted by Kathy & Jennifer. They helped me decide which storage space would work best for me and also told me about the great deals on boxes and stuff for my move. LOVE IT! Definitely coming back for more boxes in my future.
I have never rented much less rent from a storage unit that customer service was less than favorable. But between Cathy and Jennifer at this storage unit I couldnt be happier. Always polite always ask how I'm doing take time to take care of my needs. I have even referred other new tenants to them because of how pleased I am with there services. Thank you Cathy and Jennifer
So I have to hand it too the ladies taken care if this storage unit. Jennifer hands down is just personable. I have not experienced that kind of customer service. And Cathy with her spunk it is just a joy ever time I enter the office. They both put life and a pep in your own step lol. Thank you for always making me smile.
Zero response to problems. Paint is flaking off door. Paint chips over all my stuff. Told the office in April. In May I call Customer Service. They said they would have Manager call. On June 22 I contacted them again, because I got no response. They gave me Mgr's number. I have left messages on 6/23, 6/30, and 7/5. I have yet to get any response about correcting my problem.
Great place for storage. Cathy was very helpful, kind, and made the process go smoothly.
Sam was excellent she helped me with everything in a fast in and out pace thank you so much 😊
We had excellent service from sam and cathy, quick, friendly, and thorough.
Quick and easy. And they make sure they are very explanatory of everything before you leave.
My experience with this public storage is wonderfull Cathy is amazing at her job shes helpful shes willing to listen to your questions and fully and truthfully answer them....and listen to you when your explaining something to her she is amazing and great at her job never have a rude experience with her
This is just about the best storage place I've gone to its clean and friendly and Cathy is very full of information and ready and willing to answer your questions and help you with all of the questions....she's never given false info or treated me rude or anything like that she's a great customer service person
great place and an awesome worker named Cathy she is very cool shes willing to talk to you and babble about the company and policies and everyday life hope shes her to stay at this location dont ever switch her
I came in last week to do price checking. Jennifer was super friendly and very informational and very helpful on helping me find the right price unit . Thank you so much Jennifer highly recommended.
Cathy was very professional and kind. She explained everything very well. She wss always smiling. She made us feel important. I would surely do business with her again.
Cathy was great. Good information and valuable suggestion.
I have used several storage places and this one is not only clean but the woman in the office: Cathy was super helpful and nice. She got me everything I need and it was an overall fun interaction! :-)
Cathy was very helpful!
Cathy was very helpful, really good service.
Good rates. Jennifer offered great customer service. Highly recommend this facility!
Jennifer was very helpful and pleasant to work with and talk to. She knew that the unit would be just fine for what I needed it for. Thank you Jennifer.
Fraudulent THIEVES. Stole ALL of my personal items while I was in the hospital and was one month late with my payment. Always rude and absolutely awful to me and my son when we came in. Wasn't even a month late on my storage and they took my lock off and tossed all of my things. There is actually a process when someone is late and they didn't follow it. They just opened my unit and stole my things. Awful!!!!!!!
Cathy and Amber are awesome! Made me feel like family!! Thank you both so much
Brandy was super helpful on our check out. She is so easy to work with and went way out of her way to process our transaction. You are very fortunate to have Becky working for Public Storage. She made our day!
Exceptional service and friendly staff. Both Cathy and Brandy were super friendly and knowledgeable. I would highly recommend this location!
Brandy and Cathy were amazing with helping with all our needs. Giving up the best prices for our money.
My experience as a new customer was smooth and efficient. The property manager, Cathy, exemplified professionalism in her welcome and handling of the setup process. It's a good feeling to know someone who genuinely cares is managing the property. I've felt confident about the service and location from the beginning.
Id like to thank Cathy for her excellent service
Brandy and cathy very helpful sold us on using their facility
Brandy and Cathy were great, very knowledgeable and helpful
Cathy and brandy were very helpful and polite
Amber has great customer service would highly recomend
Cathy was very informative. Answered all of my questions before I even asked them. Cathy was very professional . I'm so happy with the service I received.. I highly recommend this facility.. best rates in town! best service!
Best prices in the area, but the best part of this facility is the lady that works there! Cathy! So personable and informative.. I had a unit here for just under 2 years and I've recommended this specific location due to the great customer service I received.
Amber went above and beyond with helping me back up a trailer.
Awesome customer service all around Amber was awesome and friendly good customer service!
Cathy was very helpful, this was my first time renting a storage unit and she made the process very easy
I had what most people would consider a bad experience, but for me, dealing with Cathy made it a very pleasant experience. She is informed and cares about the customer. Even though she was giving me bad news, she explained everything so well and was just super nice to deal with. I would recommend this Public Storage as long as Cathy is there and they stop raising rent so much.
Cathy was very friendly and I appreciated all her help
I signed up online with a special rate . When I came into the office they said that was over Yesterday ! It was too late to find another storage Place . Due to my schedule, I had to move late in the afternoon and the move took longer than Expected , I told the attendant there that I was Going to complete my move that evening . On our second trip we arrived to find the gate locked ! I called , I knocked on the door , Rang the bell , etc etc ., but I was locked out . I guess it was supposedly ? 5 mins after closing !? The movers took my things to my Apartment & garage ., now there's no room To park my car in the garage and I'm paying for An almost empty large storage unit ! Then they raised the price & charged me for insurance ! I'm now paying almost $100 more than I agreed to Initially . I cannot afford to pay movers again And my apt & garage are cluttered ! They locked Me out for not paying (a fine I was assessed for Not paying the new charge on time . Then assessed me further for the lockout ! The Compiled charged now $200 ! If it wasn't for Sentimental reasons , I'd let them just keep my Things & I'd get another unit somewhere else . I also had my units switched so I didn't know Where it was when I tried to move in . They have No customer service at all , they're rude & ignore Me until the bill is due ! Can't wait to get out Of here ! Paying a fortune for an almost empty Storage unit !!! Unreal !!!
Perfect experience with Ashley today!!! Quick and easy!!!
I went to look for storage and cathy was very helpful.thank you cathy
Cathy was the best costomer service person I have ever met she was so pleasant would give her a letter of recommendation if she worked for me defiantly a keeper
I enjoy coming to this location. The office is always neat, clean, and Cathy is very organized. She has great a personality and customer service skills and I appreciate how she took the time to help me find the perfect unit to store my things. Thanks Cathy
This company will scam you and screw you over every chance they get. Horrible company. They'll charge you more money and won't tell you why. When you ask why your bill went up they say that you need to find a cheaper unit - which is not an answer. They also scam you with insurance. They won't tell you until you're already sigining papers that you are forced to pay for insurance. They basically force you to buy things they never disclose. Pretty sure it's illegal - but not sure who polices consumer scams these days so they just get away with it.
Cathy was a very nice, and very helpful! Thank you
Ashley was very helpful and patient in helping my daughter and I get put storage unit and we had fun on the golf cart!
Ashely was very sweet and cool and very easy to communicate with. I loved the go kart and it was super fun. Glad we switched to this location!!!
Clean and great service
Without a doubt I give this location and Cathy at #20725 5 stars. Her customer service was great and she really took her time explaining every aspect of the unit especially how to properly store our items and place the locks for maximum security. I had a lot of questions coming from out of town and especially for never renting a storage before, she was very kind and offered answers that simplified the process. I am glad I chose this location and would graciously recommended it to others :)
Cathy was most kind and helpful and make sure I had everything I needed and made sure I have glass covering for my table top!!!!
Cathy is a extremely lovely lady who cares about her customer!!! And knows her knowledge on storage!!!
I have never gotten a storage unit before and was a little bit concerned but didn't want to seem foolish. A young woman named Lulu took care of me, she helped me feel reassured that my items would be safe and had no problems answering all my many questions. Thanks Lulu for the great customer service.
Thanks Kathy for the great service!
Cathy was wonderful, she was so great helping me with what I needed. Thanks
Cathy gives amazing customer customer-service and was very helpful and patience in answering my many questions .
I would give the local staff 5 stars, however, the complete lack of customer service from their boss, the District Manager, is unacceptable. I will sum up our experience with the email I sent to the district manager below. I have emailed this person twice and followed up with phone calls and still no response. I think 3 weeks is plenty of time to contact me. So much for taking care of customers when the company makes a mistake. I would go with another company. "Good morning, My name is Will and I recently rented a storage unit from your property at 4750 S 108th Street. To be upfront and honest, I am very unhappy thus far with my move in experience. My wife and I recently moved from Cudahy to the Greenfield area and selected this storage property based off of location, price, and the kind property manager who gave me a tour last week. After touring the property I went home and after discussing it with my wife decided to rent a 10’x10’ indoor storage unit. I promptly reserved the unit online and received a confirmation email. We went with an indoor unit vs a drive up because we plan on having our stuff stored there for 12 months and it saved us $286. Upon arrival on Sunday August 28th, the property manager informed me that “our” unit had not been vacated yet and there were no others available. Our only option would be a drive up 10’x10’. Since we already coordinated for people to help us move that day and picked up our U-haul rental truck, we had no option but to accept the 10’x10’ drive up unit. I asked the property manager if we would get the unit at the same price as the indoor unit and after talking to you, I was informed we had 3 options: 1) accept an indoor unit at another Public Storage location 2) move into the drive up 10’x10’ unit and after the first month move all our stuff to the indoor unit 3) wait 2-3 days until the indoor unit was vacated and then bring our my stuff. As I stated before, due to our restricted timeline, we had no option but to move in on Sunday into the drive up unit. I am/was also unwilling to go to a storage location which was further from our new residence- part of the reason we selected this location. I too deal with customers on a daily basis and in my opinion good customer service makes or breaks a business. Since your company did not have our reserved unit ready on our selected move in day I feel the responsibility is on your company to make this right. It is my opinion that we should receive the drive up unit at the same price as the indoor unit we reserved. As I said before we plan to store our belongings there for a year. If the only answer you and your company can provide is that we will have to move our things to the indoor unit after the first month is up or pay for a drive up unit that we didn’t reserve in the first place, we will have no option but to go with one of your competitors. I will also ensure that other potential customers are aware of how customers are treated at your properties via all available social media platforms and review sites available. Others should know how they will be treated by you and your company when a mistake is made and how they and you are unwilling to make it right for the customer. We want to remain a customer of yours at the current property in the unit we currently have our belongings in. As the district manager, I am sure you can find a way to make this right and correct the image my wife and I have thus far of Public Storage. I would much rather give the property 5 stars than 1 in an online review over something that can be easily corrected. Thank you for your time and I look forward to your response. r/ Will
Cathy at store #20725 is very professional in all aspects and excells in customer service. She's very pleasant and commucates in an efficient but thorough manner. I totally recommend her assisting with your Public Storage experience!
It was great experience! Cathy was a bunch of help!
I spoke with cathy at store 20725 She was very knowledgeable and friendly Cathy took her time explaining everything and I did not feel rushed Great Experience
Absoluley ridiculous a customer service member told me to remove as much stuff as i can before the 7. Whatever is left would get auctioned or the public storage people will take care of. Then I would be done since i cant afford the unit anymore. Got calls saying need all my stuff outta their, have to pay 104 for 62 dollar unit, and if not removed have to pay an extra 250 to the state to have the stuff removed. Pathetic incompetency and terribly communication skills.
Cathy the manager was extremely helpful and kind, she is a great person to have at this location!
Cathy is very helpful, a really nice person and she provides the best options to make everything easier.
Cathy is amazing !!! The best costumer service ever and she is really helpful !!
Cathy provides awesome customer service!
Cathy was so amazingly helpful and professional. She went above and beyond in making sure all my storage needs were met. She made sure I had the right unit and gave tips on how to store things properly.
Trisha was amazing and helpful
Cathy was efficient, friendly and followed the system for showing the facility to insure you knew what you were getting. I appreciate her step by step approach. She reviewed all documents throughly with care and we got done with the whole process in no time at all. Yay Cathy!!
Cathy did a wonderful job
I had reserved a storage unit online earlier, and moved in several items on 6/12/16 after completing the needed paperwork in the office. Cathy was totally professional and friendly throughout the process. I could not have been more pleased.
I had a super experience with this place, both when initially renting my unit and when vacating. Cathy was prompt, friendly, knowledgeable, and helpful! Thanks, Cathy!
Cathy was very helpful and answered all my questions.
Cathy is a credit and great asset to Public Storage.She is courteous,helpful and disciplined to perfection in helping customers in their storage needs.She manages miraculously the bombardment of the untimely flow of customers and their needs and doesn't break a sweat.Smooth Operator I'd say!Thank you .
Tyler's service was quick and informational!!
Exceptional customer service! Sam is very helpful and has a smile on her face!
Daniel helped rent a storage unit and was so helpful and friendly. Made my storage rental experience great.
Cathy was amazing at getting me set up and was very efficient, friendly & knowledgeable!!
Customer service and friendly service mean alot
Cathy was very helpful but not in a pushy way. Very satisfied with her performance and help
Tyler was friendly and showed me multiple units until I found one I like, overall great experience.
Daniel Great customer service. Good asset to the company. They all should be like him.
I decided to give this place a visit because I recently had a need for storage for the first time. I started researching online to find out the best place to keep my belongings, and stumbled upon this place. I stopped in unannounced after seeing such positive reviews online -- I wanted to make sure it wasn't a fluke. And let me tell you, it wasn't. I was met by a friendly manager named Tyler and he was kind enough to help with every question or concern I had. He was extremely polite and walked me through everything I had to know -- and let me tell you -- I had a lot of questions. He maintained his level of professionalism, kindness, and patience for the duration of my visit. Simply phenomenal service.
Even if the office is extremely busy, Tyler has a way of making it seem like you are the only person there. He makes each of his customers just as important to him as the last and has such a great attitude. His level of service is unmatched. highly recommend.
Daniel was fast friendly and helpful!
Cathy did an awesome job helping with questions!
We ran a bit late and arrived just before this facility closed, but we called ahead and talked to Tyler who stayed a bit later to help us get into our unit for the first time. He was very friendly, courteous and helpful! Even offered us a shovel so we could clear a little snow away from our unit door. The electricity was out throughout the facility and Tyler warned us of it since it was dark when we got there, but he said it was being tended to the next day. It sounds like whenever there's any sort of issue, it's resolved quickly. We were in and out within an hour and we feel like our things are safe and secure and accessible when we need them. Their hours are reasonable and someone is on site after normal work hours in case anyone needs them.
Cathy was such a delight and so friendly. She is great at her job and anyone looking for storage should go to her at this location! Highly reccomend this place you will be satisfied just ask for her!!
I love the customer service from Cathy shes great!!
Tyler and Daniel were very friendly and professional.
Great spot for storage. Convenient location. Cathy is very helpful! Great attitude as well!
As this was my first time using a storage facility, I was glad Tyler was able to answer all of my questions and make the entire process easy and enjoyable. He was always friendly and helpful and I will definitely recommend this location to family and friends in the future. Thanks, Tyler!
Ebony was very helpful getting us set up. Great staff and clean facility.
Sam was nice and very helpful.
Great place to store. Cathy and Tyler give great customer service!
Cathy was EXTREMELY helpful in finding me the perfect storage space on the property on 108th and Layton. I am very happy with her service.
Tyler is amazing !!! Super helpful and nice !!!
My fiancée and I have stored here for years and Tyler is the best thing that has ever happened to this location. He always waves when you get through the gate and gives friendly calls for rent reminders and always checks to make sure we are satisfied in the unit.
Tyler has been very easy to work with I have been here since 2007 and had some real winners this guys a keeper
Had to put some things in storage and Cathy was amazing helping me get everything worked out. I had a ton of questions and she was very knowledgeable about what I was asking. Great customer service.
I've been a customer of this location for 2 years and they've always have treated me in a courteous and professional manner. I had a couple of questions in the past over certain policies and options and Cathy is very helpful, and she tries to solve any question on the first call, that is real service. I really recommend this place to do business and store your items! :-D
Great experience at Public Storage. Cathy was very thorough and allowed me to ask a ton of questions without ever making me feel rushed and made sure I knew all the options available for storing my things.
Came into find some of the best deals to store my things and Cathy really helped me find a choice that fits me. She was acknowledgeable to things I had to ask and really took the time to make sure that I was happy. Great customer service !
Tyler made everything very easy when setting up a storage rental. Tyler had superior customer service and I would be happy to refer family and friends to see him.
Cathy was so kind, helpful and friendly. She answered all our questions and gave us some wonderful suggestions to help us on our first time using a storage facility. We appreciated all you did for us. Francine and Joe
Tyler was very nice and made moving a little bit less stressful. Thank you.
I went to the storage unit to end my contract. The gal behind the counter Cathy was very friendly and sympathic to me in my citation. I most definitely would refer that particular one to my friends.
Tyler was helpful and helped me around the property and showed me everything I would need to know while storing here.
Tyler was a big help for me during my move
Carrie was really great, she helped me get a unit & made it as easy & painless as possible!!!
Deanna was very helpful in finding the unit to fit all my belongings.I was nervous not knowing what I would find, but she help me feel at home and make me feel that what I needed mattered. I had a lot of questions! Deanna was so understanding, patient and very grateful in helping me find the solutions to my needs. She showed me what I needed to get to best help me store my stuff and was just great to work with! Thank you Deanna, I really appreciated your help and kindness. Sincerely, Connie Reichle
Wonderful service!!!!! Very helpful during our move thank you to the property manager Tyler
Tyler helped sell me a pack of boxes last week and really helped me determine what it is what I would need to properly pack up my studio apartment. He was very nice and seemed to genuinely want to help me!
wow!! tyler is such a sweetheart. he is always so kind and manages a very well-kept and clean location. even if i lived closer to another storage facility, i'd still keep my stuff here because of such wonderful management.
Absolutely great place very helpful respectful clean place very good staff
Cathy service was fantastic. She explained everything and left nothing to question.
When going into an establishment the first thing a customer should feel is welcomed, appreciated and of course taken care of by all means necessary. Cathy is the cream of the crop! If I'm not mistaken she is the manager there at the store #20725, She provided me with excellent and more than exceptional service. She understood that not everyone and their situation's are the same. I've Been paying storage now for about a 1-1/2 years & I wouldn't have thought twice if I had the chance to go to a different location! Cathy you've been a great friend and so patient with me, I'm thankful to have known you! I highly encourage everyone to go and check out this place! If you want friendly & awesome people managing your belongings wherever you may be let Cathy and her dedication handle the rest! God bless you Cathy, you are the best!
I had a ton of questions! Cathy was so patient and great in helping me find the solutions to my needs. She showed me what I needed to get to best help me store my stuff and was just great to work with! Thank you!
I have been coming to this storage for about a year, and cathy has always been a pleasant person an beautiful personality, keep up to good work.
Cathy has always been extremely nice, pleasant and knowledgeable. She tends to bend over backwards too make sure the customers are happy.
Tina and Tyler were very polite and professional. Exactly what you are looking for in customer service, very friendly and personable!!!
Tyler and Tina were super nice and helpful. Totally understanding of our specific situation. Best storage place I've used to date!
tyler did a wonderful job and was very friendly and helpful!!!
Great tyler and Cathy
Tyler was awesome! He made sure i had all my packing essentials, and the correct sized storage unit. Overall great customer service at this location!
Cathy was very helpful in finding the best storage unit to fit my needs
This is the third time I rented from Public Storage on 108th and Layton. All three times, I was helped by Cathy and she has been very helpful and knowledgeable. Because of Cathy's all-around great customer service skills, I will continue to use Public Storage for my future storage needs. Thank you!
Cathy is wonderful! Everytime I have to come into the office, she is so pleasant and a wonderful person to talk to, and answers any and all questions I have! I have also dealt with Rhonda, who also was wonderful! I'm extremly glad we chose this location to use for storage!
Tyler was a great help. Efficient! 2nd review: I had more to store than I thought, and Cathy helped make my upgrade a smooth process. Thank you! Both units I have used were clean, and the grounds are well-kept.
Rhonda & Cathy were the best! Got great service, help and very friendly. Made our storage experience so easy and stress-free. Thanks!
Many thanks to Cathy for working so hard to come up with a solution to my situation. I needed to move from an existing unit to a larger one, without a lot of lead time. Cathy knew the process so well she was able to find an arrangement that was very practical, convenient and cost-effective for me. Much appreciated!
I met Cathy on the morning of 4-10-15, for a 9:30 a.m. appointment. She was right on time. I was in need a 10*20 unit for my tools. Cathy was very polite, very knowledgeable and offered me many other services other than what I was looking for.............even though I did not need any other packing products.........it was very nice that she offered. I was given paperwork to fill out, and she was very expressive in making sure I signed and dated in the proper places. After filling out the paperwork........she took me to see the specific unit that I was assigned and showed me how the door works and also placed a brand new lock on the unit and handed me the keys to that lock. I was very content with her work ethic as we talked about my life and work history. She is a wonderful representative for your company and you can rest assured she does a great job making sure her customers have the knowledge they need to operate the key pad and the gate entrance in a safe manner. I am a very content customer. Frank Ardellini Top Priority Safety Consulting, LLC
I worked with cathy and she is the best. very accommodating. just love her and the facilities.
Cathy is very very helpful with great customer service!!
Love seeing Rhonda in the office when I pay my bill every month. She's very kind and always there to help.
A++++ Manager very knowledgeable about Public storage, assisted me with a move and how to locate a public storage that would be closer to my current location. That's a really good thing about public the managers can call their other location to assist you in getting setup, took a lot of leg work out of it for me Thanks Rhonda!!!
I pay my moms storage bill at the public storage in greenfield the manager there her name is rhonda is so very nice I could pay at any public storage but I enjoy going there I love talking to her she makes my day I allways leave out with a smile thanks rhonda for being human..
I recently had the pleasure of doing business with Public Storage, and I must say Rhonda was delightful.!!!she was patience, poised,and most of all very helpful. All thumbs up!!
Thank you rhonda for all your help with my packing supplies and answering all my questons i had it was very helpful
My boyfriend and i rented a storage unit last week and came across the best customer service we have had in awhile the managers name was rhonda and she was so great helped us with all the concerns we had with being first timers thanks public storage for the great experience
Rhonda is the best worker here. She's always willing to help. Thank you Rhonda!! Keep up the great work.
I have been storing with public storage for a couple years. Rhonda has always been there to answer my questions and address my concerns. Thank you for making this an awesome experience.
Stopped in to get directions. Rhonda went out of her way to help me, and made sure i knew where i was going. Thanks Rhonda. You were a great help!!
I have been in customer service for over 15 years. That truly seperates business' now days. I have to say that Cathy and Rhonda truly go above and beyond what is required! I have had a couple of issues, and they were always there to resolve the problems lightning fast! Thanks ladies for being great workers that care. And thanks Public Storage for having GREAT employees!!
Stopped in last week Tuesday to ask about prices and sizes. Rhonda went above and beyond to answer all my questions and concerns. You are great at what you do. Expect me in to store sometime soon. Thanks Rhonda.
Cathy was very helpful with me doing my paper work. And she was very nice and kind and understand with me.
Cathy was a great representative
Nov. 10, 2014 I was in need of a larger storage space for my additional property/belongings. I went into the office and was greeted by Cathy who immediately assisted me with what I was looking for. Cathy was very efficient and professional in going through the process with me to move from a 5X10 space to a 10X10 space. The paperwork and transfer from my previous space to the larger space took place in about an hour's time and it made my day. I commend Cathy for how helpful, friendly and professional she was.
Being a first time renter I was very reluctant to store my belongings somewhere other than my own home. However after speaking with Cathy and Rhonda I knew that I had chosen the perfect place to store my things. They were very friendly, helpful, and thorough. I never felt pressured to purchase or rent anything outside of what I was looking for. They were absolutely AMAZING!!! I would definitely be a repeat customer!
Cathy was very friendly, but professional. Explained the process and got me on my way in a timely fashion.
I was nervous about using a service like this, as I had never done it ,or even knew anyone who had used storage before. Cathy made me feel very comfortable. She was honest, and didn't try to be pushy. She helped us find the right size unit for our needs. We later changed sizes and moved my elderly mothers furniture to another unit. Cathy was helpful again, and handled our requests promptly and professionally. I would not hesitate to use this facility again, should the need arise. Thank-you for helping us! Robin Janiszewski
Me And my girlfriend rented here about 5 months ago and fell in love with the place and service Rhonda the manager there is so awesome she is very helpful we always lose our gate card and every time we come in office Rhonda is right there to help she also has a sense of humor which you don't find the place is always clean public storage you have one hell of a employee there don't lose her she is why we stayed this long thanks Rhonda
Went in today to fill out the paperwork for a unit I reserved online and was so impressed with the level of professionalism and customer service! I was helped by a very sweet woman named Cathy who answered all of my question and was very helpful making sure I was all set up with my unit, insurance, and additional products. The customer service here is simply phenomenal!
I came to this store several ;times in the last month and spoke to both Cathy and Rhonda several times about my need for storage in the upcoming month. I couldn't believe how great they both were about being so patient with me in answering my many questions and concerns. They took me out to show me different size units that should work for me as well as explain the best way to protect my things while they were in storage. I've never been treated so well by anyone in customer service as I have been by both Rhonda and Cathy. Thanks Girls for everything!
Cathy was very professional and Helpful. I was with my son as he rented a unit. She was very busy and did not hesitate to explain and guide him to just the right unit for his needs.
Went in to get prices on merchandise, moving out if state. Rhonda was a great help and was very kind.
Tyler was super helpful with showing me everything at Public Storage! Thanks for the help, Tyler!
Cathy was the manager on site. Office was cheerful, helpful, quick, and accurate. Unit was ready, got locks on site, 1st month free and even got help with getting the moving truck started. I can't imagine how it could have gone better! Thanks!
I needed storage Cathy and Rhonda were exceptional and kind as i had to move my primary appt about 3x patience is a virtue . Cathy was very professional and covered all the billing,specials ,hours ,gate. I will use this facility again with no hesitation unless i dont see cathy or Rhonda behind the counter. thx again
Rhonda and Cathy provided exceptional customer service!
On Saturday stopped at public storage to get prices on a move in aug 1st. Talked to Rhonda about the move. Rhonda was very friendly and showed me several units which I really did't expect her to do. I think that was above and beyond.She will be seeing me in august. Great customer service. Patty. S
Cathy Rocks! Thank you for everything.You got me set up where others have failed and I got a unit at the very last moment. Keep up the awesome work! You deserve a huge raise, that place would never be operational without you. Tell your boss you got this review from another business owner. Thank you again for the hook up! Spencer Lavallee Owner/Artist Zoe's Vicious Circle, LLC. 5120 S. 108th., Hales Corners, WI 53130
Cathy was very helpful and professional. I enjoyed doing business with her and look forward to an ongoing PS-Cathy-Me relationship for awhile.
Cathy at Public Storage is really wonderful! I was happy communicating and doing business with her!
Cathy was one of the nicest employee's that I've ever associated with. She was a great help to me and my grandma!
I called public storage because I was shopping around for places to store my stuff while my move to Wisconsin was in limbo. I talked to Catherine yesterday and she was really personable and knowledgeable. I actually felt like I was talking to someone who knew about their job and obviously wasn't trained in a two hour window before being dumped on the floor to deal with customers. You know, not like how Wal-Mart does it!
Easy check in experience and very nice service. Rhonda was a pleasure to work with!
I was so scard to leave my things.Cathy made me feel like i was at home.Cathy also helpped me to pick the best size for my belonging. Thanks.
C.C has exceptional customer service
I have been using this Public Storage location for about five months and have been very happy with everything. Rhonda has been very helpful and a pleasure to work with. I would be comfortable in recommending this storage location to someone looking for this service in the Greenfield area.
Rhonda was very helpful and friendly. This is the second time I've rented at this location and the unit is clean, close to the office, and fits my needs perfectly. So far so good. I fortunately have had a good experience thus far.
I was just in to start renting and spoke with Rhonda & Cathy, what a great pair to work with. The units were very clean and the property was also.
I have been storing things at this facility for nearly 6 months with nothing but good feelings toward the excellent staff (Rhonda and Cathy). The Unit was well kept and safe. I chose to leave the facility early (more than 6 months early) because with one month notice my rent was going up by $20 a month. Already expensive compared to their neighbors this put the rent at nearly double a comparable unit. When I called the company was inflexible. Needless to say, I moved.
The only good thing I can say about Public Storage as a company is they have Cathy & Rhonda at the Greenfield Location. These two ladies are very professional and some of the nicest people I've ever dealt with on a consumer level. Despite the awful company they work for, they continue to greet you with a smile and comply with managements crooked and unethical business practices. I highly recommend this property ONLY due the top notch customer service they provided me. After speaking with customer service at the corporate level I debated donating all my belongings to Goodwill just to not do business with these crooks. However after speaking with Cathy, I decided keep my unit for the time being. In the future I will go out of my way to not do business with Public Storage. There's a reason this company has an F rating with the BBB.