Public Storage Self-Storage Units at 900 W Layton Ave, Milwaukee, WI

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x10'Online only price$ 56/moSmall 5'x10'- Inside unit
- 1st Floor
$ 56/mo $70Best Price Label -
10'x10'Online only price$ 92/moMedium 10'x10'- Outside unit
- Drive-up access
$ 92/mo $115Best Price Label -
10'x15'Online only price$ 109/moLarge 10'x15'- Inside unit
- 1st Floor
$ 109/mo $137Best Price Label -
10'x15'Online only price$ 114/moLarge 10'x15'- Outside unit
- Drive-up access
$ 114/mo $142Best Price Label -
10'x20'Online only price$ 143/moLarge 10'x20'- Outside unit
- Drive-up access
$ 143/mo $179Best Price Label -
10'x30'Online only price$ 220/moLarge 10'x30'- Outside unit
- Drive-up access
$ 220/mo $275Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Milwaukee
Resources from the Help Center
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 604)
Love how easy it was to sign up and rent a unit online, definitely have to get the app for easy access love that feature. And cass was friendly, helpful very professional. Highly recommend
Antonee. Service was great and very helpful
Antonee is very nice sweet helpful and always smiling I really appreciate the way she helped me
Sandee was subbing in from another store when we needed a new locker. Glad we met her. She was bright, pleasant, and professional. What a great experience.
Antonee OK el trato excelente me encanta Super amable lo mejor 1000 gracias
Respectable, pleasant young lady my pleasure doing business with you and public storage
Antonee is very professional and informative. Nice and courteous to all customers and guests. Thank you Antonee !
Es seguro y confiable. TE LO RECOMIENDO.
Did you finally get rid of that worthless “manager” Angela? I haven’t seen her recently, but when she was “there” she was never in the office. When you do see her outside she has the worst attitude I’ve ever experienced from someone at your company. She talks back, rolls her eyes, and antagonizes people. I’m honestly surprised she hasn’t caused a scene or a fight (or maybe she has, I really wouldn’t be surprised). Is this really who you want as the face of your company??
All good
Sandee was very helpful. Great customer service skills.
Cass was the best 👌 help I could ask. Recommend this place.
Chris is expectation customer service representative you need more people like him!
Angela was very helpful in assisting me with finding a perfect size unit for all of my belongings! I would recommend everyone to come see her when looking for a reasonably priced unit!
Property Manager Angela is horrible!! No customer service!! I was trying to get my issue resolved with my FORMER unit. She applied a late fee AFTER I moved out, I was trying to find a solution and she was no help at ALL!!! So that shows that she never looks at the units after they vacate. You have to call and let them know even if it’s done online or by app. I’ve been moved out for a week and just today late fees have been applied, and when I called and she DID answer (the first time) she verified the day I moved out and the time, so why is this happening, why is there a late fee?After that she kept sending me to voicemail, multiple times, then would answer after I called a few times, once again because I KNOW she’s there since she answered the first time). She kept sending me to voicemail, she’s clearly in office because it’s business hours. Voicemails have been left with no callbacks. She keeps hanging up on me when all I want is a dang solution to avoid more fees!! I have recordings of her hanging up when I would ask for a district manager or someone above her, even a number. And when she finally gave me a number it was the general automated service line to make payments. Absolutely ridiculous and childish on ANGELAS end. She needs to be replaced with someone who CARES. All she cares about is that check. She may have good customer service when helping individuals find a unit, but HORRIBLE customer service when people need help with stuff like this. Thank god Cass from public storage on hwy 100 came to the rescue and helped me out.
Half the time there's no one working so if you need something, you're stuck. Very old units. Doesn't seem very secure. Constantly changing staff.
Mauricio is fantastic!
As an older person who has had a storage space at this location for an EXTREMELY LONG TIME, qualitative customer interactions are imperative. In plain speak, this means a manager who is respectful to customers. It has been beyond a privilege to speak with Angela, the property manager at this location. She is unusually proactive, transparent, and accommodating. She is also hugely attentive, and unlike other merchants, doesn’t “hurry” you off the phone. She is unquestionably the BEST manager that Public Storage has had at this location. At times, mis information can be rampant leaving a customer quite confused. Angela is explanatory, and truly desires a positive interaction with her customers. Angela brings new significance to “VALUED” customer. Please recognize her immediately for her professionalism and caring disposition. Angela is good, exceptionally good. It’s that simple. Thank you so kindly.
Since the former manager Sandy has transfered to another location , this place has spiraled into the ground . No notifications regarding increases on rent . Even though they claim to have done so . The new manager Angela , has absolutely no customer service skills whatsoever ! If you have an alternative storage option , take it , this place is the absolutely the worst. You will regret it !
Very helpful. Knowledgeable and a lot of help. Thank you! Perfect!
i came in to rent for mysister in law- Angela was super sweet and was ablw to restore her reservation! thank you soo much for your awsome customer service!
Angela has some great customer service & is very welcoming! The moment i walked in the office it smelled nice & clean & I will be back to rent with Angela-
Hable con Angela una muchacha muy sinpatica gue me ayudo con los precios. Alegria me da que habla español. Regresare por cierto. Ella le hablo a su papa para intepretar pues todo salio bien. Se ocupa mas jente como ella.
Angela was absolutely amazing. Great southern hospitality.
Angela is very smart n straight forward about her job, I am very pleased 😄, will tell other people to come here if needed tky!!
Came in and Angela helped me and was very professional.
Great customer service. Angela is the best.
Came into the store for help with my access code and Angela helped me find it on the public storage app! Thank you!
I was having issues with the E-rental online yesterday. I came into the office and was greeted by Angela. She walked me through all the steps and also helped me set up autopay through the public storage app. She has the best customer service I have ever encountered with previous Storage companies!
Came into buy some file boxes yesterday for my small business & Angela went above and beyond for me and my needs! I am also looking to rent towards the end of the month & Angela gave me a couple of different options. Angela’s customer service is beyond amazing to me. She’s very warm & welcoming! I will be back to complete my rental at the end of the month. ☺️
Angela helped me set up the Public Storage app! I'm not very tech savvy but Angela was there to help me with my needs!
Angela is super sweet & very welcoming!
Came into look at a couple of units! Angela walked me to the units and told me everything I needed to know! Thank you
Angela was wonderful is he truly a blessing to the store I'm lucky to have her as my agent God bless okay how do you send
I arrived at this location at 5:20pm. The sign on the door says open and the hours are until 6pm. This was on Friday Night. I found the employee in the back messing with her car. I explained that the sign says you guys are open untill 6. She said she was off the clock and that she doesn't work when she's off the clock. This person is the laziness person I've seen in along time. This will be a good time to look for another storage place! UPDATE: IF I COULD PUT A 1/4 OF A STAR RATING I WOULD. So , upon going to put my lock on the unit I rent today. I seen that their lock was on. I went to the office to have the manager take the lock off. After showing my ID and new lock. She decide to mention that she read my review and that it was a violation of policy to follow another vehicle inside the property. I mentioned to her she shouldn't have left early the day before. She said she has kids and this and that. I told her they should change the hours to meet her needs. So needless to say an argument ensued. I called the police. When they finally arrived, 2 hours later, I explained the situation to them. Then they went inside to speak the her. When they came back out. The officer told me that she told them, that I threatened physical violence to her thru my "baby mama". I almost jumped out of my shoes when he told me that. I could tell he knew that she was lying by the way he told me. The officer seemed like he just wanted to get this over with and just wanted me to put my lock on and go. Angela, the manager, at this location, must've forgotten that where the incident took place, right by the desk, has cameras. Anyone that has access to these cameras such as a general manager, supervisor or actual owner can listen to the entire short transaction to listen for ANY SORT of threat of violence from me. There won't be any. If she willing to lie to 2 police officers like that. What else will she lie about?
Angela was very helpful and got everything taken care for me when nobody else would.
Angela was great! She helped me out so much I appreciate her alot.
Today I came to rent a storage room in Angela was a wonderful person who helped me through all the steps I appreciate that I gave him a five-star for that
Came into rent and Angela helped me! Thank you for your time!
The 5 Stars go to Angela at public storage. She did everything she could so to help me in my tough situation. Very nice and very perfessional. I appreciate it all!
Came into rent a unit and Angela was super nice and gave some positive energy! Thank you for you’re time and you’re wonderful customer service!
Angela is so helpful and nice that she deserves a promotion. Thanks for being so helpful and nice.
they literally do nothing and consistently just raise their fees
Always helpful makes me wanna work for the company I believe in protecting what's important to us whether it's a picture or a chair or vehicle I'm thankful for this company to be here to provide a place for things to be there your property managers are always so very helpful and with a smile I appreciate them and they show love when they fix what may be an adjustment that didn't seem fair and now my rent is where it should be and I think Angela at store:20909 and many others of your property managers are always very helpful I wouldn't want to store my stuff anywhere else thank you public storage and maybe I'll be able to work for you one day I would love the opportunity
Angela was very kind and professional. This was my first time here. It was good experience!
Angela is very nice and very knowledgeable about my storage needs would definitely recommend her for all your storage needs she will go above and beyond to help you great job Angela
Angela was very helpful with helping me with the app and renting the unit. Thank you soo much
ANGELA is who you have to know at Public Storage & rent with her and only her, in the entire Milwaukee area! ANGELA keeps her word. ANGELA calls you back, every time. ANGELA stands out; way out front for this company, so much that if this company wanted to increase customer satisfaction & increase rental returns, then they would promote her immediately to regional manager - hands down. Thank you ANGELA, for making a false imprisonment nightmare for hours in 20 deg weather, come out with an acceptable outcome.
Sandy is so nice and was a great help!
Sandeep was great
Expensive but seems clean and safe.staff is great.
Amazing experience. Sandee walked us through the entire process and was cheerful, friendly and accommodating. Couldn’t be more satisfied. Thanks!
Sandee was a great help thanks
Need storage?......
I was looking for storage beginning in Sept. I was so impressed with Sandee's knowledge and helpfulness in presenting me with my options. (the office was very clean also!) Great experience all around.
Great people and reasonable rates.
Nice place.
I had a great experience thanks to sandy
Clean facility and friendly service
Charles was very friendly and helpful. Great customer service.
Both Sandy's were great
The storage lockers are not in the best shape, the staff have been very friendly and helpful.
Charles was very nice and helped me out so much, he met my needs and made me very happy!!
Charles went above and beyond in helping my wife and me get the best bang for our buck. SUPER friendly staff and good location.
Best service of any public storage I've ever been to. So efficient and nice, which goes a very long way. Sandra is friendly, knowledgable and easy to work with. Highly recommend this location and her!
Me up it's Sandra and Sue is awesome very courteous and could make your day especially after moving thanks a lot
Never rent from them!! durning pandemic they sold my things and I was a week late being there 2yrs there web site says you can get your pics and paper work is a lie wouldn't doubt if the workers take your belongings let alone they got $50 bucks for my things when I know there was alotta value in my storage and now there still charging me the difference THIEFS THEY ARE!!! DONT RENT WITH ANY PUBLIC STORAGE
What size do I need to store a Nissan Rogue?
Always a pleasure dealing with this company when winning storage auctions...smooth transactions and clean site.
Charles is the best! So grateful for his warm demeanor and all of his help! Thank you so much
The guy there is cool and funny there are so nice they help so much thank u for the guy.
Rented a 10'x20' unit for a few months. Not as cheap as others, about $180 total when you are forced to get their insurance which is $15 more each month. Other storage places offered a free moving truck, but units weren't available.
Charles is a life saver! I wish there were more customer service agents like him. He really went out if his way for me. Thanks again Charles!!!
Charles is truly a great employee! Great to work with and friendly. Keeps the place really clean.
Got a unit for my car to store while my garage gets repairs. And saw the unit I originally got was too small for my vehicle but Charles at the front desk did a great job recommending me a better unit to store my vehicle with more space and made the switch very easy and he was very helping in every way.
Wendy, was awesome!
Wendy at the Layton location was fantastic!
Great and informative customer service
Charles was wonderful to work with. He assisted us with our storage locker and resolved an issue with billing. We really appreciated all of his help!
I had forgotten all about showing up at the appointed time to make arrangements for renting the storage unit. George called and I dashed right over and he was so kind even though I had kept him waiting. George explained everything and was a big help. He was great!!
Great service. I lost my latter and they helped me get it back.
There’s this guy Charles, at this location. He was so dope! Very friendly and helped me add another unit onto my account. Everything went fast which was good because I had a rented van with me. He not bad to look at either…
Very easy to acquire a unit with Public Storage. All steps are straight forward. Highly recommended. Awesome customer service.
Wendy was very patience with me. Good customer service
She was very helpful. Wendy
The Only Problem I have is how often they RAISE THE RATES!! They just raised my rate by Another 50$ i started out paying 125.00 now its 291.00 THAT IS CRAZYSorry but thats the only problem I have with this place U r gonna be losing a LONG TIME customer!!!🤬🤬🤬 I Have to say, After posting this review, they held back on raising my rate for 6months!! Just thought they deserve a little credit for that!!😁 We'll See What happens after the 6months!! Stayed tuned and I'll let U know!!🤔😊
Clean, great service!
Wendy was very nice ,very good service .I recommend this place.
Wendy was so great to work with . Fast. Very Helpful. Very friendly.
The one who attended me, Wendy, was very kind and helpful. Provided me with clear explanation of everything that I needed to be aware of.
Windy she was pretty helpful and a good service I recommend good service on public storage
Wendy did an awesome job helping me find the right storage I would recommend coming to this location if you want to be service professionally
I had a great experience renting with Wendy today she made my move experience easy I would recommend this property
Wendy was very helpful and kind. Thank you Wendy!
Wendy was an awesome lady very friendly helped us through the whole process. Would definitely recommend
Wendy was an awesome service representative. Will definitely recommend more people because of her
Charles at this location was AMAZING. He had awesome customer service skills. He knew exactly what to say and how to say it. He was just phenomenal. If I could have gave him 100 stars I definitely would have. He was AMAZINGLY AWESOME!!!!!!
Wendy was very helpful and made the process simple and easy!!! I recommend this location!
Wendy was super helpful and friendly. She was much appreciated!!
During these horrific times of this pandemic to find a worker that takes time to explain how the storage units work, and she has a sweet spirit by nature, the experience was like a deep fresh of air ..i would reccomend this site
Had a wonderful experience with Miss Wendy. She had the perfect answer for every one of my questions. She's very hospitable and friendly and a great sense of humor.!! I will definitely recommend this public storage to my friends and family!! Thank you Wendy!!
My experience was great I had the help I needed the customer service was too kool and very helpful I really appreciate it thanks Charles T.
Charles was very helpful and is a great person
Wendy and Charles are great!! Definitely would rent from if I ever need one.
wendy was great she help with every need all through Im vacating I would recommend this site
Wendy did great! Wouldn't change a thing, and happy to be leasing here.
Keeps our stuff safe and tucked away till we need them
From day one had a horrible experience. Went in to complete my rental with Wendy the manager at 900 west Layton . She assigned my locker I went back to my unit to attach my lock to be meet with another tenant smoking weed in and around there unit which I could smell inside mine. I then attached my lock and went to address this issue with Wendy because I told her I didn’t want to keep my stuff in a unit that smelled like weed and she said there was nothing she could do and they were outside anyways and it appeared they where leaving anyways. I went again to put some stuff in smelled the weed I was done took my lock off and went to the office to be meet with a locked door no signs at 10:30 am on a Tuesday morning and was greeted by two other waiting customers and the smell of weed at the front door of the office. So in return I went and spoke to another manager at the location at 5014 s 13th st to see what I could do about closing my unit and getting a refund for my first month I have also left a message with the district manager with no response as of yet. This is ridiculous who wants to store their items in units that smell like weed. I am not one of them. I have been a long time customer at a different location and have never experienced such horrible customer service from any of the locations ever and lack of respect from their agent. Some one needs to make this right. ..... UPDATE. so after a few days Charles and the district manager Reaches out to me and have been extremely kind and understanding. They have refunded my first month and addresses my concerns. We have come to a resolution and all party’s are satisfied. They should hire more employees that have the customer service skills like Charles. He has managed to keep me as a long time customer. He is kind, respectful and courteous. Thanks Charles and Trista for everything .
Had thre great experiences here with Charles, on the move in and the move out. Charles and the customer service rep helped me move in with a coupon, then upgrade the unit after one week, then move out a couple of weeks later. Since I don’t know how to tie a knot or a lot, Charles helped me move pallets to my car and tie the knots to keep them on the car. Five stars for customer service.
Wendy was great in helping answer all of my questions. I had left a bin outside and she grabbed and kept it ace for me. Thank you very much.
Wendy was really great really helpful I recommend this public storage facility anytime
Charles was very helpful and efficient. He went and shoveled in front of my storage so i could remove my items, he made it safe for me so i didnt have to worry about falling im 72 years old i wish there were more peoole in the workd like him!
A very nice man named Charles helped me get the best deal on my storage unit. He explained everything for me very well he has great customer service Thank you Charles!
Wendy help me very good strongly recommended
Wendy was very kind in assisting me on finding the right choice for me. She was very detailed and informative on the process. The most kind and helpful service I’ve received. Highly recommend when looking for a storage unit.
Wendy is outstanding
Kari helped me set up a reservation for this store because the prices over at the layton store are UNBEATABLE. I'm so pleased with the customer service here! Thank you Kari.
Every time i walk in with a question Wendy is always there to help with a great big smile! Thanks for all the help! D16
Poor customer service. Unit was broken into and facility was not cooperative with repairs. Repair work not done in a timely fashion. Rates increase much higher than other facilities. Up keep and maintenace very poor
Excellent customer service!! Thank you Mrs. Wendy!!
Wendy was very kind. Great service!
They had a restroom outside but said it wasn't working and the same thing happened to my friend 6 months ago when they rented their unit if it's out of order get it fixed
Had a great experience with Charles Taylor on 9th and Layton he made my rental go smoothly as I was on my lunch break he kept me laughing as he was getting my storage together 🎯🎯🎯
Great had a lot of useful help great job and thank you
Wendy was outstanding! She was willing to help me with every question and receive phone calls and provide the best customer service I’ve received in a long time. Definitely coming back!
wendy helped make my move in easy I would recommend this public storage
Tonya and Christina were excellent at providing me with the proper information to secure a storage unit. Friendly service will be back
Wendy was a very kind and sweet person who took care of me today getting our storage unit!! Thanks again for everything Wendy ur awesome!!
she was great with helping me with what i Needed
I received helpful information when I called, prompt feedback, clear emails, and super friendly service from Wendy when I arrived. She made sure I understood all of the info and then went above and beyond to make sure I had what needed. It was personal service.
Wendy and Megan was very friendly!!! Great customer service..
Wendy & Megan was very helpful I would recommend this property to rent at
Wendy Was fantastic, highly recommend this location and speaking to her. Honestly made me feel so welcomed and answered all my questions plus more. Thank you Wendy!!!!
Wendy at public storage is awesome.... very attentive and friendly....pays great attention to detail and exceptional customer service.... I appreciate all she did to go above and beyond for me as a customer..... thank you wendy
Wendy is such a sweetheart! She was so helpful and ready to go when you arrive! She's been a tremendous help to my wife and I
Wendy was very helpful and super nice. She explained everything and helped us find the perfect unit. Service was very quick and efficient!!!
Me and my wife rented today and Wendy in the office was SUPER helpful! she explained everything to me thoroughly and helped me find the perfect unit
Wendy was helpful,friendly, and overall professional. I had so many questions and Wendy was very patient with me due to the fact that I'm trying to relocate from out of town. I will most definitely recommend this store to anyone.
I came into the facility to get a quote for my mom. Wendy was very very helpful and informative. She provided me with all the information that was needed. I also referred my friend to this location. Thanks Wendy ☺️
Alex was amazing, really sweet and helpful Update : This will be the second time I come here they are always amazing , Weandy was really patient with me and helped me get everything I needed
The associate Ashanti was very helpful and provided great service
I came in to rent a unit and older light skin woman with light brown eyes and moles was extremely rude I think her name was wanda or wendy. She was very unprofessional and I did not rent a unit and I will not be returning. I now rent 3 units at life storage and would highly recommend them.
Wendy was helpful & I would definitely recommend this property
Wendy was absolutely amazing and helpful!
Jake was very representative of public storage and very professional and nice, highly recommended
Alex she did a wonderful job of explaining everything about the storage unit
Alex did a great job
Alex was amazing, She provided me with all the information needed and was extremely pleasant to work with. Made my first time getting a storage unit seamless and easy. Will recommend this place because of her.
Jake was great. Very friendly and efficient. Very helpful and accomodating. Would definitely recommended him to family and friends.
Jake has been amazing.. He was very detailed on showing the different unit spaces. He made my visit very pleasant. I'm sad he isn't at this location permanently
Alex was awesome helping in my time of need. She assisted in making sure I had the correct size unit. She listened to me and made me feel very secure knowing my belongings will be safe. She is definitely a great asset to to Public Storage! Thank you Alex!
Great service by Alex she was very informative and professional! Thanks for all your help.
Property manager Alex is very helpful helped me get the right unit for me
Alex made everything smooth and she treated us very well and was very friendly and i definently reccomend this awesome girl!
No one likes moving in the winter, but Ashanti was extremely helpful and knowledgeable in helping my mother find a storage unit that met her needs. Walking into the lobby, I observed it was clean and organized and we were greeted immediately by Ashanti's smiling face. Besides being on the ball, she was friendly in suggesting products that would make our move more convenient. She was professional and we couldn't have asked for a better experience. A-1 Service at it's finest!
Alex is a great manager, and is very compassionate with her job.
Just finished setting up getting our unit with the staff. Very friendly and helpful
Alex and melanie
Alex & Melanie were excellent!
Alex and Ashanti did a wonderful job helping me with my new storage unit! Wonderful
Alex was very helpful and everything I needed to do to get my unit and help me deal with my insurance issue. I would be happy to release another unit here again.
Jake and Alex were friendly
Jake and Alex They did a wonderful job taking care of business 4 me
Jake and Alex are Really sweet and friendly
Jake and Alex were very nice.
Alex is very sweet and has great customer service skills. She answered all my questions and was very knowledgeable thanks for your help.
Alex was very nice and the best at her job. Thanks.
Alex and Jake are awesome peeps! Thanks for your help guys😁
Alex & Jake gave great customer service.
Alex was very knowledgeable and helpful!!
Very competent, answered all questions, and very sweet. Great customer service.
Alex and Jake are the bomb!!!!!!
Alex was great ....more stars for her
Alex is very helpful and very pleasant to do business with
Alex was very personable and professional. She explaing everything thoroughly and made me feel at ease in my selection. She was also quick and efficient. Excellent customer service
Alex and Jake were very Nice and Attentive Fast Service and very satisfied with Public Storage
Alex is a very nice manager...
Alex and Aly were very knowledgeable and efficient. They made everything easy to understand. They were friendly. And the unit was clean.
Alex & Amy Treated me with such kindness and warmth. Even though they didn't have what I needed (at that location), they were kind enough to refer me to Jake (S. 13th St) and had another Great experience. Thank you ALL!!
Alex was very friendly and made the process of renting a unit quick and easy
Alex and Ashli explained and did excellent work, I highly recommend this store, very professional and kindness person
Ashley and Alex were very attentive and answered all my questions.
Alex was a tremendous help! She was very full of knowledge to my questions and was just overall very friendly and respectful. It’s great to still see some hospitality out of workers these days. Much appreciated.
I love coming to this location. Alex always has great customer service and you can always expect to get the help you need from her.
Jake did a wonderful job. I recommend this facility to anyone.
Excellent customer service from the manager manisha answering all my questions as she was very patience in answering
Nichole gave me great service! Thanks for making renting a storage space so easy!
Alex and Jake service was great Alex took pride in answering all my questions
Amy was fantastic!! Thanks for everything
When I first visited Public Storage Alex was very helpful and she gave me many options to work with and today I got my storage and I'm very happy. She is a very exceptional in customer service.
Ebony She was very sweet and hopeful while providing information. I would most definitely go back to the milwaukee appleton street location.
Alex was personally and helped me out the best of her abilities. She was very helpful and informed me of all promotions and extra precaution I need to take in renting a storage. Thank you Alex
Alex was truly easy to deal with. On time. Punctual. Super Friendly. Easy in, easy out. Thanks Alex. You made the whole thing so simple. My wife loves the “Damp Check” you sold us as well. Keeping that musty smell out is awesome!
Alex was great and provided me with great Customer service. She went above and beyond to help me with my storage needs. Thank you Alex!
Alex was a pleasure to be around and help me with questions. She is very knowledgeable and positive, you can tell she keeps the property well maintained. You're awesome alex!
Had a reservation and went today as scheduled to sign the agreement. Iwas told that they tried to call me and left me voice mail to confirm. I asked what number they called from and I checked my phone history no such number no voice mails at all from them. I originally booked a 10x10 and I got a confirmation email with reservation number. If I booked and received my confirmation then they should have held the unit. Well since it was a 1/2 off special for the 1st month they tried to scam me. I was told that they rented out my space but looking in her computer she had one 10x10 left but at regular rate no special. Bate and switch is what she tried. Told that manager that they had a competitor down the road that I would take my business and money their. She tried to tell me she had others lockers available. Oh well since she tried to scam me I went to the other place and I got the 10x10 for a few dollars more plus one free month. They got the wrong one. I will also be reporting their scam to the BBB and The Consumer protection agency.
Tonja was very helpful and the process was very simple and efficient to register!
Clean price are great}:‑)
Tonja did a great job. She asked good questions to get me in the correct locker size based on my inventory and she was friendly.
Amanda She was great!!!! Exelente customer service!
Melinda did a great job best customer service
Tonja was a great she explained everything clearly.
Tanya & Christina, well Tanya has been phenomenal in helping me with minor issues, she is awesome, and has a wonderful attitude! And I'm thankful for her help. I dont really know Christina, but I suspect she is also willing to help a customer as well. Overall, good people, and are willing to help.
Tonja & christina just signed up today great customer servive and made me feel very welcome. Recommend this place
Amanda is awesome and helpful great customer service.
Cami was great!
Tonja was excellent. Great customer service
Tonya was excellent. She was very helpful and knowledgeable. Great prices and specials.
Tonja did a great job she is very helpful i wouldnt mine sending friends and family to her.
Very nice & helpful
Tonja helped me out very quickly! Excellent information about my unit and the rates! Excellent service
Wendy was awesome! Definitely loved her customer service!!
Tonya
Tonja. Un buen servicial nunca tuve problemas en un futuro volver a rentar de nuevo
Tonja and danielle have great customer service
Tonja and Danielle were absolutely wonderful!! They made the horrible situation I was in turn around to a great day! Thank you ladies!!
Tonya and Daniel did an awesome job in showing us the place. Great customer service. I recommend everyone to come here and rent from them.
Wendy she helps me a lot and she was so nice with me
Tonja was very informative and polite, excellent customer service....great experience!!
Awesome costumer service definitely won’t go no where else Tonya is the best
Tonja was great
Melinda and Amy.I Had really Excellent Customer Service,When I First Came In I Was Greeted Very Kindly,And WasTaken Care Of Very Timly.It Was Just A Very Great Experience Overall
Amy and Melinda were amazing They were great and so helpful, they were also funny and dont judge. Excellent care. Extremely satisfied would recommend.
Tonya and Wendy were amazing, helpful and very professional
Tonya and Wendy good service
How much pre month 4 a smaller scale unit?
Tonja good costumer service
Amy and Tonja I recommend this place if you need a storage. good prices, and nice people. They helped alot. Thank you guys.
Tonya
Tonja great service
Tonja and Pia we're very helpful and knowledgeable.
Daisy nos atendió muy amable
Tonja was great! Helped with everything I needed!
Tonja was great!
nice experience and I think the lady name desaray was helpful especially with pricing
Tonja was friendly and informative, facility looks clean, and renting my unit was simple and painless.
Tonja has excellent customer service skills. Thanks
Tonja was great! Very helpful, courteous! Great storage space!
Tonja was a great help at the last minute!
Tonja was so helpful!! We figured out our storage space solution! Thank you!
Daisy was very helpful, she was very nice and did an excellent job explaining everything
Tonya good customer service
Tonja was very friendly and walked me threw everything. Great experience!
Tonja
I've had storage units at Devon storage and lost everything from break-ins. The manager's snow removal company, ran their plow into my storage unit door and pushed the door in so far, it was completely off the rails. I reported it to the manager, Samantha Schwelitz, did not report it and I had to fix it myself. This made it easier to push the door in, which was done, while she watched. The people that stole from my unit were on her camera, which pointed right at my unit. My birth certificate, my husband's birthday certificate, our marriage license. And I know who bought all those papers. At Public storage on 9th Layton Ave, I know my things are safe. It's because, the young women, that work there are trustworthy and polite. Especially to this old lady!
Tonja helped me out really good
Amber may was a great help would recommend to others
Decent facility, staff is nice but know nothing ....
Way way way overpriced
Tonja was a fantastic customer service associate.
Tanya was very professional and explained everything so that I could understand. Very nice attitude.
Tonja was very nice great customer service
Tonja I was very helpful and friendly. Explained everything to me and I rented my storage unit today.
Tonja good service and save me some money and was fast
Tanya's was very helpful and gave me good advice
Could have better deals !
Tonya was a very good help with all my needs
they are super nice and extremely helpful.
Very fast friendly service, it’s been very good doing business with the company again!!
Great service. Tonja really looked out for me as a customer.
Tonja good service overall
Tonya she gave us a very good service
Quick and easy service, T Baby
Tonja was great! Very knowledgeable, answered all my questions.
Great place and have always recommended it to family members and friends. Tonja was very respectful and great to work with 🙂
Tonja was very helpful.
Tonia was clear and friendly
Tonja is pretty good for help me today!
Tonja great service
Tonja great service!!
We worked with Tonya at public storage and she was fabulous. She answered all our questions and helped us out.
Tanya was a great help, answered all my questions before i even asked!
Tonja gave me excellent service! She was friendly and went with our nonsense talking. I’d give her more stars but google won’t let me.
Tonja very friendly and helpful.
Tonja was awesome!! Excellent service
Tonja and the company really address every concern... without asking!
Tonya provided excellent service!!
Tonya was excellent, a real rock star!
Tonja did a great job getting me set up with my new storage unit. The process was quick and she was very thorough with all the paperwork.
Tonja was Soo Helpful and quick in service Thanks:)
Tonja is awesome I highly recommend this place
Very thorough and efficient service received by Tonja to setup our account.
The customer service from Tonja was very pleasant. She was very helpful and friendly.
Tonja was awesome!
Thanks Tonya! 😀
Tonja was fantastic. Very helpful and pleasant to work with.
Tonya gave veey great service today
Tonja very Friendly and good service
Tonja was very helpful with all the information she gave and got us the right storage needed for our move
Tonja has done a fabulous job showing us what to look forward.
Tonja was very friendly, gave great information. Definitely recommend this location
Tonjw.. Good service personal.. Had me in and out in seconds.. Thanks Tonnjw
Tonja was Tonya was friendly and fast she has great customer service, she should get a raise
Tonya was a great help today.
Tonja was super helpful and friendly, making it easy to get a storage unit when we needed it last minute!
Tonja great job great customer service
Tonja is awesome. Thank you!
Amy did a great job with getting me set up.
Amy gave me top notch service I highly recommend this company
Tonja provided 5 star service today at Public Storage. She assisted me in getting an outstanding deal for a storage unit, explaining everything clearly. Good job, Tonja!
Got great customer service thanks to Tonja
Great service from Tonja!!!
Tonja was very polite and helpful .
Tonga is a wonderful & very helpful. Thanks a million!
Tanya great service good welcoming great explanation
Amy did a great job with Helping us find a unit and she had an amazing energy around her (:
Amy was great to do business with. Explained details well. Great experience.
Amy and Kelly great customer Service. Very clean. Lots of info.
Ashley was very friendly and she had really good customer service.
Tonja is a really awesome person
Tonja was very helpful with my questions
Amy and tanya were amazing. Definitely what customer service should be
Amy did a wonderful job,,very good at her. Jod.
Amy was awesome in helping us find the perfect storage for our needs. She rocks!!
Amy was awesome and this was our first storage experience. She explained all the details clearly and was personable too!
Amy did great!!!🤗🤗🤗🤗
Amy is great!
Amy was great, she really helped us find our storage needs!! 😁
Nichols very sweet and nice
Young lady working Friday (3-15-18) around 2:30-3:00 was very helpful & friendly. Great service !!!
Great service from Aurora
My friend and i came here and the lady at the counter lisa was very helpful and plugged me whit a storage unit! 😄...i recommend this place to other people
Came in to rent a unit with my dad and Lisa was great she answered every question we had.Lisa made sure that the unit would work for us before we rented it this place is highly recommended because of Lisa.
Frankie did verry good
Never had a storage unit, Frankie in the office was super helpful with walking me through the ins and outs of the lease. The first unit we went to hadn't been properly cleaned by the previous tenants and she wasted no time in locating another one ready for move-in. And the price can't be beat! Cheapest units I found in the area.
Lisa was very polite and helpful she answered all my questions and helped me get a unit instantly ... thanks
Lisa was amazingly nice and polite. I would always recommend this location to my family and friends.
I had a very pleasant experience when i went to this location. Lisa was very helpful polite and all around great costumer service i will recommend this location to all my friends and family. Thank You Lisa For being So Helpful!
Lisa R was very nice and helpful with anything I needed
Frankie very friendly got me exactly what i wanted.
Frankie helped me get my storage unit signed up today. Friendly with great customer service 🤗
Frankie had excellent customer service and was very polite and nice thank you for the great service Frankie
Lisa was so nice and knowledgeable about what public storage had to offer. She was patient with me AND my busy four year old. I was grateful that she made recommendations based on my situation and not pricing. I'm glad I came to this location.
Lisa has amazing customer service and answered any questions I had. I would recommend her and this location to anybody.
Rented a storage from here they were very helpful. Really recommend it and the manager Frankie was polite and friendly.
Frankie was so very helpful and very informative we loved her customer service thank you again frankie
Frankie was very helpful in getting me to make my payment since no one was at the Public Storage on hwy 100.
Great customer service. Got all my questions answered by your friendly yet very respectful employer Lisa. Will definitely be renting from this facility as soon as I have my things in order.
Lisa was a great help. Went in to explore my options and she thoroughly answered all my questions. I will definitely be renting from this location when I’m ready.
Lisa was amazing! She provided extraordinary customer service! She was very understanding and respectful. She took the time to explain the answers to each of our questions. Thank you Lisa! Also facility is very clean!
Frankie was very informative and extremely helpful with all of my needs great customer service
very nice and help served me with a smile!Frankie
Matt and Frankie were very knowledgeable and accomodating and made the process very easy.
Trisha was awesome. Her customer service was stellar. She was very understanding and effecient. 5 stars
Lisa was great and informative.
Lisa is very kind and helped us very well with our storage and is a great person to talk to
Lisa was great. Explained everything thoroughly!
The service is great here Lisa help me with everything she explained everything so that I could understand the breakdown of what I am paying for thank you Lisa
Lisa was very helpful and made sure I was properly serviced
Melissa has excellent service and is truely professional!
Tanzy Falck says "Melissa is the best!
Lisa was very friendly and helped me with all my storage needs. Great customer service. I am glad I picked public storage and met with her. She was very helpful and informative.
Lisa was very professional and answered all of my questions! Went above and beyond!
Deserae is the manager of this location. That girl does a great job. She goes above and beyond to make sure that you have received the best service possible for Public Storage. Thanks Deserae!!
Melissa was awesome the experience was good. She answered all of our questions top-notch service. :)
Melissa was extremely helpful & answered all of our questions. Thanks for making this a pleasant experience for us!
SUPER Satisfecha! Bilingue. Buen Precio y muy amable la persona que nos atendió. Todas mis preguntas y dudas fueron contestadas Y resueltas. Y sobre todo te atienden en tu idioma. Gracias Lisa!
Lisa was great she she answered every question I had she made sure I got the right size unit I recommend that anyone needing storage stop here she is very friendly and kind...Thank you Lisa....
Lisa was excellent and very reassuring
Lisa was great, great customer service skills and she helped me save a couple dollars and recommended damp check for my clothing
Lisa is the best rep at public storage. She even helped me get the right size unit. A+++
Lisa did amazing with helping us. She explained everything thoroughly so we understood what we were paying and the papers we were signing. Very friendly
Lisa has great customer service and she has a great attitude definitely recommend this location.
Lisa was awesome and helped Kari and I every step of the way! Thanks Lisa.
So Lisa took care of me today and she is truly amazing great personality and fun I highly recommend her and this place as well!!!
Lisa was a great help. Awesome customer service! Thank you!
Lisa has great customer service skill i would definitely recommend this public storage thanks for the help
Lisa awsome job and very awsome employer keep up the good job
Lisa was very pleasant and professional while renting unit. Very satisfied with services provided
Lisa was great she cares about her customers.
Lisa was great!! She help me save some money.
Lisa ,she was very professional, polite, and explained everything so i could understand
Lisa was very friendly and helpful. She was very knowledgeable and had a great attitude.
Lisa great customer service and was quick getting in and out in a timely manner. I look forward to storing here.
Lisa trully cares about the safety and her customers this property and 110 % customer service went above and beyond ensuring that my space was securely locked and very professional and kind
Lisa was very helpful. Thanks Lisa
Amber was extremely helpful. She went above and beyond to help us find the right unit. Thank you, Amber!!
I called about moving back to Wisconsin and Amber Crawford was very helpful and courteous
Amber and Jennifer we're great
Lisa was great she helps out until we got the gate to work
Lisa is Absolutely Wonderful Thank You 😆
Trisha was such a awesome help! She saved me 60.00 bucks!! I only get one small check a month! She was a awesome help, thanks Trisha❣
Trisha was fabulous
Trisha was awesome thanks for your service..
Brandy was very professional and very help and showed extreme patience and understanding and has a cute smile to go with her attitude
Brandy is awesome person vert helpfull i appreciate all her help thankyou brandy so much.
Brandy was very helpful and quick with my payment she answered all my questions I had efficiently!
Brandy was awesome, helped with choosing space and got all things done very quickly.
Trisha always is helpful and gave mr knowledge of storing items prior to storing them. To avoid damage to the property definitely recommended .
Trisha does a fantastic job. Very helpful.
Brandy has great customer service she is very friendly and makes the experience great with her beautiful smile I am leaving a very happy customer! !!
Brandy has excellent service she was very helpful today I left a Happy customer!
Trisha did a fantastic job helping me today. I recommend this spot to everyone.
Awesome customer service thanks Melody!
Trisha did an fantastic awesome tremendously professional words cannot say how impressed I am
Trisha is great and very help all the time
Trisha was a fabulous Mngr during my 5 yrs w/ Public Storage. She was always helpful, courteous n understanding to my storage needs. I shall miss her.
After a few months of trying to get a door fixed, she. Suggested moving same size saving me money.... I was ready to leave but she showed me great customer service and that is most important to me. Thanks Trisha.
Trisha and brandy gave me excellent service the entire time storing at public storage. Very kind and caring service, always willing to work with me, and find a resolution to any issues that came up.
Cathy work with me with great effort. Very professional and friendly. The facility is very clean and very easy to access.
Bad bad. Don't Storage any of your electronics in this place. They will steal them ASAP.
Trisha saved me a lot of extra money ND was able to move me over from one unit to another with ease. She was amazing at helping me achieve all my storage needs. Thank you so much Trisha. Sorry the review is a bit late.
Trisha has been great to work with, friendly, funny, very accommodating.
The staff is very friendly. TRISHA IS GREAT with customers and has a very positive attitude. Very clean facility.
Trisha was amazing- super helpful and knowledgeable in helping my friend avoid auction! Really goes the extra mile
Trisha is the best at this public srorage 10/10 service
Trisha was easy to work with and helpful.
Trisha Super smart and helpful.
Trisha is just fantastic at what she does very helpful and easy to work with.
Trisha was very friendly customer service skills were awesome n I was in n out in pretty quick thank u much n will recommend to others
Trisha is the nicest person I have ever had the pleasure to meet. She is so helpful. I would recommend public storage to anyone.
Trisha gave excellent customer service!!!!!
Trisha was very helpful & she did a great job ,thx for ur time Much appreciated
Thanks to LuLu for the amazing customer service.
Sam and Trisha are super awesome!
Trisha and sam rock my soxxx!
Trisha was outstanding in service today
Trisha did a very awesome job with customer service
Sam was very nice and helpful! Also knowledgeable about any questions we have.
La Senora Lulu me atendio miy profecional.ella es muy amable con sus cliente.estoy muy satisfecha con su trabajo.gracias Lulu.
Trisha was great, very professional and made sure all my questions were answered. I know I have made a great choice by using this facility.
Trisha is an example of how all Managers at Public Storage should be. Every time I call or come in she is very helpful and courteous. Great job Trisha !!!!!
Trisha was awesome with a great personality
Trisha did a great job in explaining everything and getting me good deals..
I am so happy that I found a great storage space for my things. Trisha helped me throughout the whole process very friendly and explained everything clearly! Thank You so much!
My experience was great. Trisha deserves a raise!!!
Trisha has the most pleasant attitude. Everytime I'm here she's helpful and very knowledgeable. If anyone ever asks for a place to get storage I will send them to Public Storage on Layton.
Trisha was very helpful from setting up my unit to making payments. She always very personable!
Trisha was very helpful and explained everything to me well. I will be returning to this storage facility if I ever need it again!
Trisha provided great service today.
OMG 😲 Awesome Storage Place! Trisha the storage employee was absolutely amazing... She saved me over $200 in storage for the first month and got me all cituated with my new space...amazing! Love this location as well
Tricia was very helpful and everything she's done she has gone out of her way to help me with my storage unit and everything else that I asked her to help me with I'm giving her a five star rating and she is a model employee
Trisha was awesome!! She provided excellent customer service. When I told her what I was storing she provide me with just the right amount of space. What a way to be welcome to Milwaukee!
OMG I would Recommended Public Storage to Anyone looking for a Fast and Easy way to Store Your Stuff. I went to the one on 9th and Layton here in Milwaukee, and Thanks to the Help of Customer Service Rep Named Trisha Every thing was Smooth and Easy. She Answered All My Questions and Even help me pick out a storage locker to fit my housing Needs Thank again Trisha You were a Life Saver!!!
Ever time I come in trisha is amazing and really good with people
Awsome review by Nicole
Nicole great service
Thank you Ebony for your loving, caring service. Your compassion should be rewared.
Thank you Ebony for providing excellent customer service and support!!!
This place is awesome! Ebony went over and beyond to help me!!!!!! And always is professional when call or visit this location!!!
Ebony allways smiles when i come in she is very friendly Awesome cs
Ebony is awesome and very nice Everytime I visit she Greats
Renting from here was very easy, friendly and a great value. The young lady who helped me showed me the space, sold me a lock and a bed bag for my mattress. She explained all the rules, policies and the hours of business. The customer service here is great and the representative was very patient. I would definitely recommend this to anyone looking for storage space.
Trisha es muy buena! Gracias Trisha very polite
Nice woman by the name of Ebony was friendly, kind, prompt and very knowledgable. I would recommend to all. Great experience!!!!!!!!!!!!!!!!
Kathy gave excellent customer service she's amazing
I stopped in to check on boxes Ebony was very helpful and polite, I will be storing atba location on the north side, but she was helpful
I like cathy and ebony they are athe bomb
Great customer service ebony who was working that day was polite nice helped me out with everything I needed thumbs up
Nicole is very helpful and friendly she should be manager
Nicole was great and professional
nichole was very helpful with all my question
Great customer service..... Great attitude and a great smile.......
A big thanks to Holly for wonderful customer service. She was Awesome and explained everything that was needed. 😀
Daniel had great customer service and delt well with the full lobby of people I would definitely recommend this manager when you go to public storage thanks again Daniel and if you see this thanks again.
5 STAR SERVICE. CATHY IS A GREAT PERSON AND A GREAT ASSET, I AM HAPPY WITH HOW SHE EXPLAINED EVERY DETAIL.
Walked in and noticed Ebony beautiful smile she is very polite and has great customer service
Ebony is a great person she is very nice and has awesome customer services skills
Ebony was very helpful and nice. I appreciate all the help I received from her.
Tina is simply awesome. The amount that she cares and goes out of her way to help customers despite constantly being treated like crap by those above her is just simply amazing. She's always taking time to help every person who comes there, and my opinion is very underappreciated by her bosses and it was the 14 now probably at least 25 30% of the place was clear out so we appreciate it Tina thank you and keep up the awesome work :-)
Tina was a wonderful bright spot on a chilly Ground Hog Day when we stopped in to pay our monthly bill. Her handling of that aspect was flawless. The wonderful attitude was simply a bonus.
Tina had great customer service and was very helpful
Tina was very kind and helpful
Sam was very helpful an started my morning off nice before I had to go to work myself. This location has lovely customer service I haven't had a bad experience in my 7 months of renting here.
They are never in the office the manager has an attitude all the time and the so called manager that lives on site won't help you with anything!! We nocked and knocked on her door and called her ad she never answered us!!!
Nichole was very friendly and nice clean storage place
Tina did an amazing job and was very helpful.
Tina was great
My name is Milton Quincy Johnson and I have been with the public storage for 4 months and I have an issue at the building that I'm in and every time I come to Tina she's been very helpful and try to solve the problem even though the problem has been resolved yet but she is determined to try to help me I just want to say I thanking her for the customer skills that she has given me thank you Tina!
Tina took care of me & awesome customer service
I've routinely had very good experiences at Public Storage. The staff is helpful and polite and professional. Ebony was particularly helpful, though Tina and others were great as well. The maintenance of the physical space and grounds could be better - a bit of trash, a few bent or scuffed doors... but the facility was secure and has met our needs for over a year. Now that we are moving to smaller units for our storage needs, staff continues to be just as helpful and professional. Overall, a very positive experience.
Nichole was so knowledgeable about the units. Great job Nichole keep up the good work.
Great customer service
Tina did the best job ever and gave us the best deal of my life time so if your looking for a storage please go there!!!!!
Tina was very helpful and knowledgeable and made the whole paperwork process quick and easy.
Sam and Tina were very helpful with explaining the unit sizes to me. I want to come ere when I move out next month.
Sam and Tina were very helpful and made the day a little brighter, if only more people cared about customers so much at their jobs!
Manager Tina was friendly and very helpful. I feel confident that my stuff is safe here.
Tina was amazing and very helpful!
Tina is badass! Very helpful & cares about her customers!
This Public Storage property on Layton Ave is secure, clean, and obviously well run. The worker in the office named Tina is the best!!! She always takes the time out to answer all my questions with a fantastic attitude. Tina is friendly, down to earth, and very professional. Many thanks to Tina for all the time you took to help me!!! Best experience I've had in a long time.
Tina was great.
I RECENTLY REOPENED A STORAGE UNIT & ACCOUNT WITH PUBLIC STORAGE AGAIN. MY PRIOR EXPERIENCE WAS AT THE 84TH & ADLER LOCATIONS BACK IN 2005/2006. HAD THE WORST EXPERIENCE EVER, SO I DECIDED TO CHANGE LOCATIONS. I WAS GREETED RESPECTFULLY AND PROPERLY BY A WORKER NAMED TINA. MAN! THIS LADY WAS AWESOME AND VERY COOL AND LAID BACK, HER SERVICE AND REASSURANCE OF THIS LOCATION HAD ME AT PEACE AND UNDERSTANDING ABOUT PUBLIC STORAGE. THANK YOU TINA
Quick and great job
Cathy was just wonderful! Give her a raise!!!!!!!!!
Amy provided great customer service! Thank you!
I am very pleased with this location. Amy was very helpful and patient with us. She showed us all the different units and helped with the paper work.
I received wonderful service at the Layton Avenue locaton from Amy. If my family ever needs storage again, I would recommend this location.
Berygood
Thank you Amy for providing me with exceptional customer service!! You made my moving experience a whole lot better!!
Very friendly and helpful. Amy made it very smooth for Me to get a unit. I've been to other storage places throughout the years (including other P.S.) but My experience at this location with Amy helping Me was by far the easiest and best service that I've had. It seemed like every other time I've gotten unit's before the employee's did not seem happy to be helping Me, not the case with 9th&Layton. At least with the young lady who helped Me. I will be letting My friends and family know about My experience that I had there. Thanks
Many thanks to Tina for getting me a nice space at a decent price. I was in a hurry that day and Tina was efficient yet thorough and made sure I understood everything. Great experience!
Amy was very helpful and friendly from day 1 until I moved out of the unit. Things couldn't have gone smoother. She always answered any questions I had and gave me great recommendations on the unit size I rented out. Nichole helped me vacate my unit and it was very smooth and easy!
the lady Amy was very nice helpful n understanding got the rite storage fo me fo a nice price i thank her n would recommend ppl here im give three stars cus this my first time n only been since the 12th so later on hopefully more stars will come
I am pleased with my experience of renting a storage unit at this location. Amy was very pleasant to work with and was so thorough, that I didn't need to ask any questions!
Devra at 9th Street was very helpful with letting me know my different options to pay my bill when I called 7/7/15 for my storage space on 9th street. Excellent customer service.
The storage area looked safe and clean. Rachel was awesome. She was professional, personable, informative, and made sure that we got the unit that meets our expectation. She also helped me find the best option with the largest savings possible.
Devra was very helpful when I stopped into the 9th Street public storage on 7/8/15. She let me know what size units were currently available, what their promotions were, and what the monthly rate was. She did also inform me that rates and promotions are subject to change on a daily basis which was very helpful to know. She also informed me of Gate hours and how they do daily lock checks to ensure safety for all renters. I am looking forward to coming back in renting when I need a space.
Cathy @ Store # 20909 was nice & informative! I got a good deal on a place to store my stuff. Thanks! :)
3 words for Amy, FAB-U-LOUS!!! She was awesome. Give her a raise<{:o)
Amy was wonderful. I ordered my unit online through the website and within 2 minutes of receiving confirmation, I was already receiving a call from her regarding the space. I stopped down to look at it and get it secured. She showed me the unit to make sure I was pleased with it and made sure that I had a lock. Amy is very pleasant to work with and she got everything squared away for me. I truly appreciate it. I was able to drop stuff off before the rain started. In less than 30 minutes, from ordering online in my living room to showing up and signing paperwork, I had a safe, secure place to store my stuff. And great customer service, to boot!
Mari Beth and Tyler were super friendly and very helpful.
Tyler and Mari Beth gave my dad and I fantastic service! Mari Beth reviewed every detail of the lease agreement and she was super helpful.
This is a great place to use for extra storage. Amy is very helpful and great to deal with.
I had a great experience at this location. Amy was awesome! She showed me one of the storage units and was very patient with me as I had several questions. She made sure to find out my needs and assess what would save ME the most money. Her biggest concern seemed to be that I was taken care of. Amy is very sweet and a great asset!! Thank you :)
I really enjoy this Public Storage location - I feel as if my belongings remain safe and secure. The manager of the building, Amy, has been exceptionally helpful and friendly, easygoing and kind. Because I am forgetful, I truly appreciate her gentle "reminder" phone calls if I haven't paid my storage fee - she speaks with you as if she's been a friend of yours for years. Many storage areas are the same - just a place to store your items - but Amy really makes this Public Storage building stand out among the others. If you're thinking about getting a storage unit, I would definitely recommend this Public Storage location to anyone who wants their belongings safe and in the care of a wonderful, responsible woman.
Wonderful experience working with Amy. She is really an asset to the company. I highly recommend using this facility and largely because of Amy and her customer service and consideration. Thanks again Amy!!!! 😃😃
Amy was amazing! She was friendly and professional. She was very helpful and always available for help! We drove past another place because they are never there when you stop! Thank you, Amy, for making our moving process a little less painful!
What a great store and store manager! Amy was very helpful and was funny as heck! Even when she got her new credit card reader...which didn't work right, she was very friendly and was very apologetic for all of the time it was taking to check out. I highly recommend Amy and her store!
Amy was very helpful in picking the unit we needed and handling and explaining the ins and outs of the storage facility. Facility is clean and well kept. Just what we need as we transition from one house to the next.
Wonderful Service especially from Amy and Casey . Very friendly and cooperative . They go out of their way to help you . They are bringing very good name to Public Storage . I have been there more than four years and I intend to stay with them Thank you Amy and Casey . Best wishes and best of Luck . I wish you immediate Progress. Once Again Thank You Amy and Casey
Unlike a lot of other people, I had a terrible experience with Public Storage. I had a large unit for 3 months and then I lost my job. I tried to keep paying my rent, but with my unemployment being delayed 6 weeks, I ended up getting behind. By the time I got my unemployment, I was 2 months behind and being threatened to forfeit my unit for auction. A week before my unit was to be auctioned, I asked if I could pay half of the balance and work out a payment plan to get back on track. They declined saying that despite my employment issues, that this was their policy and that they could not help me at all. I ended up losing over $4,000 worth of personal possessions over $600. This office then had the guts to send me a bill for $900 two weeks after my unit was auctioned off, but then never heard from them again. I'm sorry, but if they would've just worked with me in the first place, I would still have all of my prized possessions and they would still be making money off of me as I ended up finding a well paying job. They need to understand that there are honest people that go through honest struggles that are unexpected and they should have the courtesy to work with their tenants as much as possible. I have a storage unit at Ryan Road Storage in Oak Creek and have had the same one for over 3 years and they have always worked with me. As a result, I can never recommend Public Storage nor will ever do business with them ever again.
Amy is great
This place is great. I've never had any issues. It's a great location and getting in and out is always easy. Amy in the office is great she is always helpful with questions I have had.
Amy's Helpful, Delightful an Friendly...... We'd Recommend This Spot anytime for storage.
Amy was very helpful and courteous in helping us pick a unit large enough to accommodate all of our stuff.
Good service provided by Mari Beth
Maribeth was a great employee and helped me out a lot.
Amy was of great help. The same day I moved into town, with a two bedroom apartment worth of needed storage space, I was was unloaded and able to relax. What a relief that Public Storage was there to accommodate. Thanks Amy, Ron
I need a box to ship something and my last resort was a storage place the girl behind the counter name Amy was great helping me
Awesome service! Amy the property manager was so helpful! I had a whole bunch of questions and wasn't sure what I exactly needed. Amy took the time to listen to my needs and set me up with the exact size storage space that was right for me! The property is clean and I love the easy but secure access to my stuff! thank you public storage!
Amy was courteous and respectful always smiling and very helpful when I came to get a storage unit .. I was please with the service from her from amy therefore I have also told friend families to go there
Great facilities and very friendly staff. The property manager Amy was very helpful and had detailed information about everything i wanted to know. I would definitely recommend this location to others.
Tour of the storage unit was very well explained and questions were answered in detail. Amy was extremely knowledgeable and very welcoming. Highly recommended!!
Very polite and respectful employees. I have and will continue to refer people to this location. The regular lady who is there all the time, I believe her name is Amy(I'm horrible with names) keeps Me coming back. One of the few people who makes Me smile when paying a bill. :) The only thing is that the units were in the far back and it would've been nice to have a golf cart or something while she showed Me the units. Other than that, like I said FIVE STARS!!!!!!!!
Had to store my mom's stuff until she moves into assisted living. Wanted a small space. Looked online. Then went out to visit the place. Amy was great. Took me right to the unit. Said it was the last one, so I reserved it on my phone. She called within a few minutes to confirm. Yeah! We got the unit. When I went in the next day to pay, Cathy was great. Demonstrated how to use the locks and gate. We were all set. It was easy and pleasant and both women were fabulous. No worries with this business.
Great experience overall with Public Storage at this location. Cathy was extremely helpful and friendly. She did a great job answering all of our questions and made us feel very comfortable for our first experience with storage.
we have always had a good experience with Amy. She is great. A good customer service rep. She knows what you need.
After searching around Milwaukee for a storage unit, Amy was able to help me us with what questions and service my wife and I needed. My wife is being sent to Yorktown, VA for military training and we were in quick need of a spot in which Amy helped us out. I have worked in customer service for 5+ years and know the difference between a good and bad representative. Amy was kind, adequate, and professional in getting us our unit, explaining all the important information needed and more. Our furniture is in good hands!
I must say that Amy has always been very helpful, friendly and will go our of her way to make sure you are a satisfied customer!
Amy was very helpful. Not only did she provide us with information about the shipping products available, she was able to offer helpful recommendations for which product would best suit our needs. In addition, she was positive and efficient.
It was my first time ever getting a storage unit and bob and amanda were very kind and helpful.
Great costumer service, Amy was vary friendly and helpful.
I was helped by Amy she was really helpfull
Thanks for the customer service Any
Had locker here yrs ago and am back to get another. Amy was a great help and answered all my questions. Thanx
I was help by Amy working at the front desk. She had excellent customer service. I never had a storage unit in the past and she help me pick the best one for me.
It was and simple service, Tyler was very friendly and helped with all of my questions
Tyler was a great employee at public storage
Been using this facility for three years now. Great service, Amy is very helpful and is always there to assist me when I need it. Will definitely recommend to my friends.
I loved Amy. She was so helpful and polite. Just a wonderful person to deal with when needing help and asking questions.
I have been using this storage for over a year now. Amy has been very helpful every time I have questions or concerns about payments or the units,. She always makes me feel at ease anytime I need to talk with her. She is very friendly and always has a smile. I would definitely recommend this place for storage to anyone. Shannon Carr
Amy helped us with our storage decision. She was well informed and the process was very pleasant. I would recommend this company and Amy to anyone needing some additional storage space. Jeanne
Personal experience over 6 years and will never use a different storage company. Amy and Amanda were employees that companies are privileged to have. The are informative, helpful, and care about your belongings that are stored. They communicate well with customers and will never give an attitude that is distasteful to customers. They represent quality care and personal customer service. I would recommend this storage facility to everyone I know, because trust is hard to have and to hold with a company that is holding in their storage facility your personal treasures. I will always stand by this store in this location. Stefanie Bump (Herring)
Amy helped me in such a manner that she made one of the most stressful days of my life much easer
Thank you very much Amy. Big help
I have had the best experience here!
Awesome staff....easy to talk to...rachel and amy did amazing...however...i have a disability and a golf cart would of been appreciated for viewing storage areas.
Rachel/Amy good servies. Thank you
Amy and Rachel were very helpful and I appreciate the good customer service beautiful job well
Very good service. I had a great experience a year ago and I am still getting great service now. Amy is great with her customers. She has a great rapport with everyone. Thank you very much. Love the service.
My husband and I stored our items at this location for almost 1 year. Amy is always very friendly and helpful. We really do appreciate the great customer service Amy provides. I definitely recommend renting at this location!
Amanda was very helpful and helped me get a storage unit right away! I got to see the unit and got insurance on it
Nice and fast and Amy was so helpful.
- - My second visit to this location! - - Amy, the agent, exhibited outstanding customer service which is rare these days; - - Amy was friendly, efficient, knowledgeable, courteous, and pleasant; - - I was so surprised when I arrived and she remembered me from my first visit over a year ago. - - One suggestion to improve the customer experience at this location: would be to repair the broken golf cart which transports guests to view units at remote locations on the property; This amenity is especially important for seniors, anyone with an injury, a disability, or sensitive to extreme weather conditions. - thank you
Amy and Rachel were both very helpful getting me setup. Both are very knowledgeable and will get you going quickly. I was in a bind and needed to stash some property quickly and was able to do it same day.
Amazing service...great location. Safe, dry, and reliable.
Very helpful and very detailed in explaining the whole process. Very pleased with the way I was taken care of, Service with a smile. I will definitively recommend this place to others.
I keep my Company car in a 10 x 20 ft unit at 900 West Layton in Milwaukee Have done last two years . Amy is wonderful - attentative , polite , thorough, and professional . A credit to your Company She is always phoning me and I hear her chasing up other customers to pay on time and avoid late fee penalties , and yet when she sees you coming in and out of the facility , she will take the time to ask you how its going or tell you about something she thinks you need to know or be aware of Hector Macdonald Oct 2013
Amy was awesome! Always extremely helpful! Even when my storage keys were stolen, she was quick with response! If I ever need storage again I would go back and I recommend this location!
I was in b006 amy was always so polite, kind, and very professional it was a pleasure to deal with her