Public Storage Self-Storage Units at 9199 N Green Bay Road, Brown Deer, WI
9199 N Green Bay Road Brown Deer, WI 53209
Rent and pay for your space online – today.
Move in during gate access hours.
Onsite Manager Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Onsite Manager Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 41/moSmall 5'x5'
$ 41/mo $55Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 43/moSmall 5'x10'
$ 43/mo $58Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 61/moSmall 5'x10'
$ 61/mo $81Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 105/moMedium 10'x10'
$ 105/mo $139Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 111/moLarge 10'x15'
$ 111/mo $147Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 162/moLarge 10'x25'
$ 162/mo $216Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 166/moLarge 10'x20'
$ 166/mo $221Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
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Here's what you need to know to make the process as smooth as possible.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 322)
Cassandra was very pleasant and helpful throughout the process
Front desk clerk Casandra, Was very helpful, And I appreciate her time. She spent helping me with the apps. And making sure I understood everything hats off!!!👍🏼😊🏆🌞🏅
Walked in on 08/03/2023 to get information about the units and the prices.Cassandra was nice enough to go through them with me and help me picked the size I need. Public storage was cheaper then the recent storage place I and to. She was very helpful and pleasure to work with
Cassandra was very pleasant and explained very well details of our transaction.
Casandra was very helpful and prompt. Moved through the process briskly.
Casandra was very patient and willing to help me with all my storage needs. Her customer service was tour de force and I will recommend Public Storage to my friends and family.
I noticed that prices aren't posted, can you tell me the price for a 10 by 10 locker?
Very Nice & Courteous
Dario and Anthony did great job at the facility thanks
Chris was really helpful with everything showed and explained everything I need to know I recommend him to anyone
Laretha is very pleasant and professional.
I am VERY Thankful Cassidy is there now! Cassidy was extremely helpful, informative, professional, respectful and patient when answering ALL the questions I've been trying to get answers to...for the last couple of months. Cassidy has a wonderful personality, great customer service and did everything she could to make sure my concerns were heard and quickly took action to resolve them. Her service well exceeded my expectations. Best service ever! Thank You Cassidy!!
Great customer service!!
Cassidy is the bomb!
Great place Cassidy was an amazing help
Affordable and secure storage facility. It does not have climate controlled units. It does have a convenient location (once the construction on Brown Deer and Green Bay roads is complete).
Dairy Queen facility great customer service
The service here is horrible. I'm an auctioneer and I've bought several storages and I haven't been able to pay for them not access them because there is never anyone here to do so, I've been here 3 days in a row and yet still no one has been available to help me.
Got help from Sabrina and she did a thorough job of breaking down the process for me making it simple and easy. Thanks to Sabrina, I would definitely use Public Storage as my go to storage spot.
Sabrina was a pleasure to work with. Fast and efficient, answered all of my questions with a smile. Customer service at its finest.
Sabrina was fantastic wherever y’all paying it’s not enough
Sabrina was very pleasant and informative. Great service !!
Sabrina provided excellent customer service and deserves a promotion!!
Sabrina did a excellent job today with helping me with Finding storage space
Sabrina gave me great customer service and was very knowledgeable of the information she provided. Great service overall !!
Sabrina was very professional and informative. Very pleased with services.
I forgot their names but I believe it was Sabrina and Ricky. They were a pleasure to deal with. Very polite, courteous and helpful. Helped us with 6 units and getting our account situated.
Love Dorothy! She's such a pleasant person to work with. Very friendly, welcoming and warming. Made my move in date super fast, simple and easy. 10/10 would recommend this place!
Thanks to Dorothy’s phenomenal service. I opted to continue using Public Storage on Green Bay Rd, Brown Deer. Unfortunately, My past experiences with their staff has not been very favorable at all. So needless to say, Dorothy (new from Miami) changed my viewpoint. Thank you Dorothy, your service was stellar. Keep up the good job !!!
Dorothy is awesome
Shonda was very helpful to my grandma. She couldn’t get in her account n she help her a like.
Had a wonderful experience with my storage at Store #25563. The site associate Karibu was very helpful with information on what I needed to know when I want to move on out and on a timely fashion Thank you again.
Came in to get a unit and Mycol helped very friendly quick service
Mycol helped me set up a storage unit today. Excellent service, very kind, was a great customer service experience.
I don't know how this business got 4 stars, BUYER BEWARE I had this unit for over a year, before COVID too I could never get a hold of someone and office staff were rarely there during specified open hours. They increased my unit a price a few dollars with no warning...ok not a problem, but then they literally tripled the price with no warning. I immediately ran up there and cleared it out. Tried contacting someone several times, NEVER RECIEVED ONE REPLY
Amber was amazing!!! Very kind and attentive.
Looking to relocate and Called inquiring about a storage space, I Spoke with Dina, she was beyond pleasant and very knowledgeable. Will be renting soon. Thanks for good customer service
Amber is really helpful and was more than willing to show me around the property so that I could feel confident that the property is secure and the storage spaces dry and clean.
The manager At public storage sore located on 8824’wnbrown deer was awesome Service$!!!!!!!!! Thank you Mycol. From Dion Young
Amber, the staff member who worked with me was very polite and helpful. She listened to me carefully and took her time to resolve my problems. Her service well exceeded my expectations.
I drove to this facility twice today - at 10 am and 11:30 am to make a payment. Nobody was present. Tried calling manager - only voicemail. Tried calling 833 "for help" phone listed at the door - useless - the lady was talking about some app. I don't want to deal with any apps. I used to make automatic payments through my bank, but since they lost my check in November, I stopped it. I prefer to make payments in person. This is not the first time nobody is at the office. If you post office hours at the door, can you make sure that someone actually is present there? If the manager is busy with something, can they post a phone number to call them? Each month making the payment is pain the neck.
I have been trying to get a hold of someone for quite some time now. I've left several voicemails, I've left several messages through the app ... NO ON HAS CALLED ME BACK. How do I get a hold of someone!
Came in to rent a space for my holiday decor Angelica showed me a 5x10 and a 10x10 the 10x10 fit perfectly she went above and beyond the call of duty to help. I will definitely recommend this location to anyone who’s in need of storage. Public Storage she’s a keeper ☺️
Very good customer service by Angelica B
Came to help get a storage for my parents they are downgrading from their condo into a house. Angelica B was beyond helpful she showed us several size units to make sure we got the right size. Customer service is definitely A+ you can tell she’s been here for a while and loves her job! She explained everything to the T for our insurance and locks and everything. Will be recommending this location to anyone I know for their future storage needs Thank you Angelica!!
Victoria was super nice and had good customer service
I’ve been renting here for a few months, and every time I come in Angelica is soooo helpful. The office is always clean when I come to pay, and all of my questions get answered in a timely manner. Great job public storage! Thanks Angelica!
I was looking into storage to store my vehicle and Angelica was helpful beyond measures facility is clean, she took me to several different units to insure that I got the one I was most comfortable with! I will always recommend this location due to its Safety and Security of the property and it’s location you can never go wrong with Greenbay Rd in Browndeer location! Thank you Public Storage for your employees and Thank you Angelica for helping me!
Angelica has perfect customer service she helped me with my move in and was very professional and helpful with getting me set and situated with my unit also property is very clean and kept up office smells amazing
Great location, Angelica had great customer service and was extremely helpful and knowledgeable.
Angelica was very helpful and answered all my questions and concerns, love the way this property is managed !!!
I recently moved and needed a place to store my extra items. Angelica was very nice the unit I rented was clean. I the office was very clean as well, smelled amazing.
Very nice people, even helped me get my trailer in the unit !!!
Save, secure, clean and accessible. Great value.
Don't bother trying to call for more information. You won't get anyone at the site, you'll get a regional sales person with no actual knowledge of the site you are interested in, and he/she will try to get your info without actually answering your question. The one I talked to (Darrell?) even called me back with an attitude telling me that I "had to follow their procedure" to get information"! Total waste of time!
Angelica B was quite helpful and quick to help. Love this storage area!
Locked in rate" went up after a month or so. Read the fine print dont believe what they tell you
The property manager , Angelica B was very helpful and professional. She did everything she could to make sure things were set up properly. What I did not like was the surprise mandatory "insurance fee". That should be better communicated in the companies webpage. Very sneaky.
Candice thank you for your help an super fast service
Angelica was extremely helpful and kind. The facilities are very clean and well taken care of.
Angelica was SUPER helpful, informative, and patient with all of our questions. She also made a point to make sure we took advantage of all the benefits of signing up online. The area is safe and well lit and within a good distance.
Angelica B was very helpful with assisting me to pick out the correct unit for my vehicle. Thank you :)
Angelica B made the storage rental quick and easy. I originally booked online but wasn't sure if the storage space was large enough, so I stopped in and she showed me 3 other units. I'm glad I checked because I needed to change what I booked online. She made it very easy and was very helpful. Thank you!
Doreen has great customer service helped me out in the cold and with my purchase today thanks a lot!!!!
Visited this location.. Rico had great customer service huge help..
Great customer service
Amazing service from Angelica B. Finding a great unit was quick and fast with no hassle.
Angelica B did a wonderful job showing all storages and explaining everything what we need to know Exalent job Thanks
Angelica B made the whole rent process a breeze!!
Donna was very helpful!
The Manager, Angelica, was very pleasant and easy to work with. She gave me her complete attention and accommodated my needs even after the office closing time. She also helped me evaluate locker size options for my items. She helped ease the stress of my moving day!
Cassandra helped me through the whole process, very smooth.
Angelica is wonderful!!! She is very knowledgeable and helpful. Keep doing a great job.
Cassandra was soooooo wonderful. Great customer service and very friendly. Definitely recommend this location. Keep up the good work guys👍🏽👍🏽
Tamia She is very knowledge and was available to help assist us in getting a room. Very punctual and helpful!!
Toni was phenominal is every aspect of getting me set up and ready to move myself in. It was quick easy and got a great deal
Dominique is very helpful
Angelica is an amazing and helpful employee. Each time I have been there she helps every customer with a smile. She is a pleasure to do business with. Very clean and professional appearance of the facilities. Highly recommend.
Angelica B, the property manager, was extremely professional, patient, and knowledgable when explaining the different storage unit types, costs, and helping determine what unit was best for the needs described. Facility is secure and clean! I would definitely recommend using this location for your storage needs!
Jaquettia was great to work with. She was patient and kind and understanding. I most definitely will be back to get another storage. Me and my husband came in and she was really great. Hope my review isnt too late.
I came in wanting to know more information about units, and rates and young lady by the name of Angelica gave me all the information that I needed. The place was clean and she was extremely knowledgeable about the company and the services.
Angelica B was just great! Gave me all the information I needed and is super sweet! This is my first time renting storage and she has made my experience great! I definitely recommend this location to anyone!!!
So far, very pleased with this place. Rep was very informative. Rep: Angelica B.
Candice was a very nice lady to work with,very noticeably. I recommend her to everyone.
Candice is great
Candice did a awesome job I transferred from a different location and she got me just right and I am very pleased with her
Candice was an excellent relief manager. She was very knowledgeable about the questions I had. I would recommend anyone to do business with her.
Candance did very well. Great service.
Candice was great... very friendly and helpful.
Very clean units. Candice was very helpful and efficient.
Lasie was very nice and professional. She took care of me very pleasantly and I would recommend her and this location to anyone... Thank you
Candace is extremely professional and helpful. Thanks
Candice did a awesome job and very respectful and will recommend my friends and family
Candice was very friendly and polite. Her customer service was A1.
Candice did a awesome job and very respectful and treated me with the up most respect.
Candice was the best rep ever she work with us even waited after work hours to help me good service is hard to come cross and honestly she was the best
Candice was the best
Best service ever! You never know what a person is going through, i am so grateful that there are genuine people in this world around and you can never judge a book by its cover! I was so desperate for some help, my mind was wondering on making sure i can storge our belongings in this time of need. Candice came through for me and my family not only did she wait for us to find our way to her, she also aswered all the questions i had and gave the most helpful information she could offer and i grately appreciate it so much! Candice is greatly favored and i will never forget this moment i experienced with her and her services, not to mention her great customer service!
Candice was patient and helpful with my requests. She had a smile the whole time and was very pleasant! I've been to a few different PS locations, but the customer service is the best at this one and the indoor outdoor access is also most convenient!
Candice is very professional and does her job well. She also is very informative she took care of us right as she was closing.
Candace was very good sheWas very professional I would recommend other people to come here because she helped out very well help me understand everything
Great customer service and very accommodating! Highly recommend!
Candice was fantastic and extremely helpful in setting us up with a new unit!!
Candace was tremendous, very thorough and kind. Went out of her way to put down extra salt on the sidewalk for an elderly lady walking to her car.
Candice was awesome with her customer service. She explained everything great and she was polite and helpful.
this place is just fine if you don't need access to your unit in the winter. they barely plow for your vehicle to get through - your unit will be blocked in with 2 feet of snow.
Melody helped me with my unit I couldn't get it to lock so she helped remove the ice from the. Tracks ..
Spoke with a very friendly young lady name Crystina who was very professional . Great place to rent from.
I had the pleasure of working with Candice today. Great experience!
Candice provided excellent service. Thank you!!
Candice was very good at helping me and the process went very smooth.
Staff was super nice and even stayed over her shift to help me
Tratavia was very helpful . She was kind and very pleasant. Super friendly.
Tratavia was great! Very friendly, helpful and thorough!
Just left and Candice was wonderful.
Candice was able to help me a lot, God bless her
Kandice was very helpful! I would surely recommend.
First time experience was great and the young lady Candice that helped me was awesome.
Tratavia was extremely helpful checking us in, even on a really cold windy day! And Cassandra was very pleasant on the phone in setting up our appointment. Thanks!
Candice was very helpful and respectful and informative. I really appreciated her services. As far as the public storage itself, I wish they would've told me about the mandatory hidden fees that comes with purchasing a storage. They tell you once you arrive.. it wasn't Candice though, it was someone else. They also charge a full month's rent even if you only need the storage for a short time which I didn't like at all. 5 stars for Candice as a customer service rep, 3 stars for the public storage.
Candice was very helpful in assisting me with my needs
Trataria....is the best
Tratavia I likedher customer service she was very helpful
Tratavia great customer service fast worker made me feel very comfortable worked very well and very professional
Tratavia is very helpful young lady that works at this location.. she understood what I needed and was very patient with me.. her customer went beyond amazing.. she made me feel like my business was appreciated.. this is the location that I will be recommending to the people I know who will use storage areas.. I really thank her.. she really had a way of lifting my spirit this day.. Thank you thank you Tratavia I appreciate you..
Tratavia was very pleasant and helpful
Tratavia was very polite and helpful when my friends and I visited. Really good service and experience at Public Storage!
I was assisted today by Tratavia who was very polite and helpful. She made my experience very welcoming. Thank you Tratavia😘
Tratavia is very nice ! Great employee
Great service, great place
Tratavia showed and rented a unit to me today; quick and pleasant service. Answer my questions honestly without trying to upsell the entire wall of products!!!
Friendly and quick service.
Candice this the person who helped me with my storage went beyond the means of helping me she's very kind nice helpful and I loved it her attitude and everything else thank you
Great Service from Angelica B love this location
Angelica B. Gives the best service.
I am happy with this location, the service has been very good,Angelina doing a fine job!
Professional, knowledgeable and friendly was our experience with AngelicaB! Thank You
Angelica was awesome!
Angelica B is very helpful i came in for prices on certain size spaces and she even showed me a few. Property was very clean and organized i definitely will be back to rent
Angelica was super awesome in helping me get my unit secured. The process was easy. This location is great.
Can you rent a unit indefinitely? What is the pricing like?
Angelica B. Was very professional and helpful
Angelica was very helpful in helping me purchase boxes. She was attentive and kind and helped me determine the best way to save money on my box purchase. Thanks, Angelica!
Angelica did a wonderful job she walked me through and showed me each storage space for the one that I needed she's very nice and took her time to assist me
Clean facility in private area great staff!!! Angelica B treated it as if she would be using the unit. Stellar service!!!
Angelica B is awesome! So helpful!
Dominique was so helpful and kind! Great experience.
Dominique was very nice and helpful
Dominique she was awesome and very helpful and answered all my question
Angelica B great service very professional and polite overall awesome
Angelica was very helpful and made everything super easy. The property is clean and well kept.
Dominique WAS A GREAT HELP I WAS SO STRESSED TRYING TO FIND HELP TO STORE MY ITEMS AND NOT TO BE WORRIED ABOUT MY BELONGINGS SHE ASSURED I WOULD BE OK WITH INSURANCE AND WAS VERY KIND AND SHE EXPLAINED EVERYTHING VERY CLEAR I WILL RECOMMEND ANYONE HERE THANK YOU
Angelica B was very friendly and knowledgeable. Great experience!
Angelica B was very friendly and helpful.
Great experience, Angelica was awesome and helpful-even walked me out in the rain to show me the unit!
Great service explained all to me clearly since this process is new to me. Appreciate all the help. Her name was Dominique. Thanks D !
Angelica was quick to show around my storage unit and clarify my questions.
Angelica B. Was very helpful with me and my son. She’s a nice and helpful worker. Telling us information and being very friendly.
Angelica was amazing to work with. She made our check-in process very easy and fair. We were able to use our own lock and they weren’t trying to nickel and dime us for every little thing. Would highly recommend this facility. Clean and easy access!!
Angelica was excellent. Friendly, courteous, professional, and caring. Made this whole experience a piece of cake.
Angelica B. Is a great sales person who made me more knowledgeable about boxes and storage. I was buying one box and with her help bought 2 more items. She is an great sales person and I am looking into purchasing a storage space. Great Sales person!!
Angelica was very nice and professional and knowledgeable of the products and services.
Angela B was most helpful and the facilities are in great condition
Angelica B. Was so welcoming and positive! She made the whole process easy and stress free. I had to upgrade my unit, and she did it quickly, with a smile. This location is secure and well maintained. I would recommend this location to everyone.
Angelica B. was helpful not only over the phone but also in assisting me with my unit at the facility. Very understanding and accommodating. A+++ Customer service, and units. Very secure, clean and easy to access.
It was a great experience!
Angelica’s customer service was awesome the office was nice and clean property very clean. She needs a promotion thanks Public storage!!!!
Great and helpful.
Angelica very nice person
Very friendly & professional staff. Location seems to be safe. Angelica B made the whole process smooth.
Very welcoming helpful and clean!
Exactly what it advertises it self to be. Larger units are situated in open-ended "tunnels", allowing for some protection from sun, wind, rain/snow.
Trenesia Frazier I had a great experience while visiting your store she is well knowledgeable of what is is doing. I also know she haven’t been that long. She’s very friendly and can tell she knows her job she lets you know all the different things that are available. She very nice
Dominique is such a great person very professional and helpful.
I had wonderful customer service at this location
This place is great.. and big! Safe, clean and the staff is very friendly and professional. Dominique made my check in process a breeze. The monthly price for storage is much less than other places.
Dominique did a great job . I would recommend her to other people.
Dominique was such a nice person she stayed late to work and helped me out she was very helpful!!
Dominique was helpful and professional. She was able to accomodate my specific requests and did it with a smile! I definitely recommend Public Storage.
This young lady was the most unprofessional person I have come in contact with to date. I went into this location to pay for my storage that I agreed to pay for over the phone through the 1-800 public storage number I found online. When I approached the counter Bree as she stated her name was listening to provocative music on her cell phone in her back pocket as if I wasn't the only person standing there as I was. She walked me to my storage unit and seem to not want to be there. She had on flip flops and her stomach was hanging all out her clothes. I wanted to walk away so bad but I needed the storage asap. I feel professionalism is important to businesses that wants to stay in business. From this day forward I will look at reviews more in detail before making even a quick decision to do business with unprofessional poor customer service companies and their employees.
Trisha was awesome, very understanding amd make sure she gave all details needed. Great customer service
Trisha was a doll. She was very informative.
Very friendly, Great customer service experience clean place reasonable prices. The young woman at the counter Dominique was very helpful.
The area is clean and the staff are so professional and the customer service is excellent. Melissa made the experience stress free and seamless.
Melissa, Melissa, Melissa!! She was awesome and most helpful with my move in. I will always refer this public storage location!!
Melissa did an outstanding job describing our options and getting us into our unit. I highly recommend!
Melissa was great to work with. Very kind, informative, and efficient. She made it very easy for my first time getting a storage unit!
Melissa did a great job with helping me with updating my info and payment.
Trisha helped me out today, and she was amazing all my worries was put to rest after her service.! Keep up the great work.!
It was great Lisa was a great help
Trisha at Public Storage has been just wonderful I don't know what I would have done without them. I suggest this storage to anyone I give up five stars.
TRISHA was very friendly, professional and totally awesome! !! Hire more like her please! Extremely efficient! I loved her!!!!
Michelle was awesome to work with! Professional, thorough and efficient. We got our paperwork done quickly, she showed us our storage unit and we were in and out within 20 minutes. The office and the storage unit were both spotless.
Michelle was such a big help. I love the service she provide for me
Michelle was such a big help & very friendly.
The service from Michelle was very accommodating and I would definitely recommend this place for its good prices!
The atmosphere of the facility and professionalism of the staff was outstanding. The assistance that Michelle gave to my family with regard to pricing and touring the units was very relaxed and informative. I would highly recommend this location to anyone needing either a long term or short term solution for storage needs.
I had a wonderful experience here at this public storage, there was this employee named Michelle. She made the process of getting my own storage unit and effortless. She has great customer service skills and was very polite, in general, a great personality. She knew what she was doing. I know for sure next time I will recommend friends and family to this location, because of that wonderful employee.
Michelle was super nice am very helpful
Was there last Saturday to transfer from a large storage locker to a smaller one and received excellent and professional service from Dominique. Highly recommend her and this place.
Michelle was very polite and helpful
Michelle was extremely helpful and courteous. The customer service was excellent, I would definitely recommend anyone to go there! Keep up the good work!
Chris was freaking awesome!!!! Moving is already a headache but Chris made it easy peezy!
Mike was good helping me in getting the store rage rented thank for having him at work
Came in to look at a storage unit for my daughter and the representative Max was very helpful. Excellent customer service and very knowledgeable. Definitely recommending this facility to my daughter and to anyone who needs storage. You guys are awesome!
James gave me all the information I needed about the storage unit. Such great customer service.
Staff here are amazing. Great customer service. Keep up the great work. Thanks James and Mike!
Requiela was so very helpful when i came in to purchase a storage unit. She showed me the unit to ensure me that I will hve a clean unit. She also had a good attitiude
Requiela was quite great. She helped me to the best of her ability n I really appreciated it. She offered me boxes n treated me well. Thanks a ton.
Requiela was such a pleasure! She was very professional and knowledgeable about the organization. She is a valuable asset!
Had a great experience with a very helpful employee, Requiela. Difficult situation involving an estate and accessing the unit, but with her help we were able to get it done, the unit cleaned and vacated. She was very helpful and understood the difficulty of the situation.
Gvonte was a very Professional And Courtesy Sales Associate.
Hello today I went in to get a unit and the young lady at the desk was so helpful she greeted me with the most biggest smile she asked me wat would I be storing as soon as I named a few items off my list she knew the unit I selected wasn't going to be big enough but I didn't listen so as the customers is always right she took me to the unit and sure enough it was to small she didn't let the rain stop her we went back in the office and she found me the right unit at the best price Requiela is a very friendly sweet young lady with excellent customer service with people like her working for your company I will always be a PUBLIC STORAGE CUSTOMER KEEP UP THE GOOD WORK
Shanice was very patient with me and my wife were older and very particular but she made sure we got the space that we needed versus the space we thought we needed and saved us some money. She's a doll A+ customer service
Lisha is awesome and a great help to my new storage unit
Alisha was very nice,polite and professional when she called about my mothers storage space I really did appreciate her kindness and concern
The Good Folks over at Public Storage located at 9199 N. Green Bay Rd. Brown Deer, WI 53209 are the best at what they do. I was really impressed with Damone's attention to detail when helping me to select the proper size storage unit and his expert knowledge of all the products that Public Storage makes available to there valued customers to make there move as smooth as possible. I was also surprised to get a follow up call within a few days of my renting my unit from a young lady named Alicia who is also an employee of the company. Alicia wanted to make sure that everything was going alright with my move and if she could provide any further assistance. I have never had this type of customer support with other companies that I have dealt with in the past. This made me feel very satisfied with my overall experience with Public Storage. I would definitely use this company again for all my storage needs as well as highly recommend them for their reasonable prices and superior customer service.
Damone provided excellent customer service. He was able to successfully and quickly fix a problem that I was having
Came in Because I had questions about my bill And Public storage Employee Damone ",Greeted me with a smile and High energy personality ..He was very patient and answers all my questions excellent customer service!
I came in to make a payment today for my mother it was nice to see a fresh pretty face alisha dark was very nice great customer service
I called to get information on my account and Lisha elucidate everything.
Stopped in to make a payment and received great customer service from Brittany. She was outstanding keep up the great work Brittany.
My experience at public storage on greenbag road was great the employee Shelli Gray was very helpful and nice I will be using her store from here on thank u Shelli !!!
Brittany was very friendly and extremely helpful in answering all of our questions. Keep up the great work, Brittany!
Came in green bay location Brittany had awesome customer service she Gave me brochure of different spaces sizing showing how to pack my belongings so I wouldn't have to spend so much .. I would recommend this place to anyone thank u Brittany😃😄
Visit location to see unit got excellent customer service from Brittany will be tomorrow to rent my unit hopefully Brittany will be working
Lisha has done a efficient job at assisting me.
Lisha is very efficient at everything she does. Never came across and problems plus the prices are very reasonable.
My grandmother has a storage at this location. We always need help with something and Lisha is always on time with assistance. I genuinely appreciate the hard work. Keep up that pretty smile girl! 😊
My husband and I love the on site manager Lisha. She has made our experience wonderful. We were stuck behind the gate after hours and she came to help. Every experience we ever had with this lady was genuine
Mya has excellent customer service skills and she is very detail oriented... I would recommend anyone to speak directly with her... Keep up the good work MYA...
I was ecstatic by the warm greeting I received from Lisha. She helped our family with our storage needs pronto. All of our requirements were well met...
Lisha was very helpful and very professional!
I had a great experience Shelli was very helpful and informative great visit
I needed to make a payment that was due the following day. And with the store closing within minutes, Brittany helped to make sure that my payment got through on time, while displaying excellent customer service.
I absolutely loved the wonderful customer service my wife and I recieved at this location today. When we walked through the door Jessica gave us a warm welcome. She also talked me into trying out different products so I decided to try the mattress bags. We need more great customer service like her. I will make sure u refer people to this location.
Excellent customer service and extremely clean property!!!
Lisha did a good job with the paper work and getting me set up with a unit.
Lisha was very helpful and nice
Lisha had excellent customer service, she took her time and explained everything in details, the property seem safe and clean, the District Manager was really friendly as well. Keep up the great work guys!!
I was so happy with my service with public storage. I called a few locations regarding my unit and I got in touch with Jessica and she was very helpful.
Very good experience checking into the unit. Lisha was very helpful and explained all of the details.
Came in to see what kind of storage deals public storage had and ran into Paul . He told me EVERYTHING I needed to know about storing here .
Had an awesome experience at this location . The manager Paul did a great job giving us an idea of what type of unit we would need to store our belongings
I went in this morning to view a storage unit and had the best service I have ever experienced. Paul was professional, knowledgable and very helpful throughout my visit. He made me feel confident that my stuff will be well taken care off. Public Storage can be happy they hired such a great employee.
Great people make for a great business. Paul and Melissa are great people. I think we're gonna like storing our stuff here.
I have found the manager Melissa and staff Paul and Amy at this location to be very courteous, friendly, conscious and helpful. In addition, the service is good - the entire site is kept very clean, neat, secure, accessible, and orderly. After having departed the storage unit - a staff member called me immediately when my unit had not been locked secured correctly by me. My only concern is that the storage fees keep going up each year by more than 10% to the point where I considering seeking other storage providers. However, please know that it is the national headquarters that determines the local fees and not the manager or staff. The only reason at this time that is keeping from moving my storage unit to another vendor is because of the manager and staff the service provided. One thing wish that these storage unit had is electric outlets. I would mark that "I love it" 5 stars; however, I am very concerned about the continuous fee increases fast that economic inflations.
Alexus is awesome!
I been calling this location looking for answers about my husbands unit and I finally got a call back today by the name of shay she was really sweet and told me she would answer all my questions I told her the district manager never called me back and she stated that she would get all my answers she provided all the information I needed and call back when she said she would I really appreciate this young lady she is a blessing to this company I was really frustrated and sad with not being able to get in the unit and want to finally sort all of my husbands belongs with her help and passion she has made me very happy that I can get my husband's items that I miss so much thank you shay u have really made a difference young lady great job
Amy, Toya, Mike
Fantastic facilities with superb management by Melissa and others.
Lisha was very informative, thank you for the outstanding customer service! :)
Love it! Great people Great experience.
appreciate the great customer service from lisha. very professional manager
This is a great storage facility. We'll maintained and clean . Melissa is great always helpful . 5 stars
My first time of ever getting a storage rental unit, with great customer service and was very patient with me and my daughter, thank you Melissa, Lakiesha, and Dequann.
I've been looking to store my summer clothes for about a month now. & finally I came into the local public storage on Green Bay Rd. Melissa & Lisha were more than happy to assist me. Although I'm still weighing out what works best for me I think the customer service here is beyond great! I would recommend this specific property to my family & friends. If customer service was like this everywhere the world would be so much better!
Melissa & Lisha helped us with the best customer service. We came in 20 minutes prior to close & they still helped us with everything needed. Thanks
on 11/18/14 I went to public storage, my experience was excellent. I met two lovely ladies by the name of Melissa and Renee. They were so helpful, friendly, good sense humor, with very good customer service skills! Keep up the good work Ladies!!
Pariss was Very helpful. She knew all the info I needed regarding my figure move Im planning. Thanks Again Pariss!
Melissa and Adrianna were very patient, informative and courteous.
The service of Melissa and Quana were impeccable. I thank them for being so generous.
The facility seems pretty nice and the price was great. We're moving from out of state and Melissa was very nice and helped make a difficult move easier for us.
Melissa is the best. I always get excellent service from everyone that works at this store. I know Melissa is always training new employees for Public Storage and they are lucky to learn from such a professional. I would recommend this place to anyone looking for a storage location.
The service was exceptional. The guy there was patient and and explained the whole process well. Very clean facility. I will definitely come back if and when I need to store some things.
Ms melissa n ms chelsea were very helpful and got us in and out right away . They explained everything so we could understand. We are very happy and pleased with our service today
Wes and Melissa do a great job. This is the second time we have used them.
Wes had nice service
Missy Bostwick is very pleasant. She does a great job!
West was very helpful with the storage unit we rented
My experience (past & present)with this location is always pleasant. Melissa has always been a sweet heart ,her property is VERY well maintained which is a plus in my book I also want to thank Catherine & Wesley who were trainees at the time for helping me with my unit and merchandise . I'd give 6🌟 if I could. thank you all.God Bless
Melissa is an extremely dedicated person. Your company is very fortunate to have her leadership and effort. I have noticed that she trains many of the public storage employees. I sincerely hope that your company makes an effort to show her how much you value her & wage is reflective of this. I am actually surprised she has not been promoted, she seems that dedicated. I have seen other PS properties & this property is always clean in comparison. What I am not a fan of is your company policy or expectation that your frontline employees must work holidays. The least your company could do is reduce or limit the hours on holidays. In addition, I sincerely hope that you respond to the customer reviews in a meaningful manner. There are actually ridiculous hoops to jump through to get to the point in which a review can be left. So, as a customer, I expect to be heard and not feel like my time has been wasted! If we have to go through this ridiculousness, then your frontline employees and properties should be positively impacted. Take care of them and those of you at corporate who organized these reviews will have much to be proud of!
thanks Melissa you are awesome
Wes was very polite keep up the good work
Wes was very accommodating. Keep up the good work
Melissa was extremely helpful in assisting me to get everything setup and making suggestions. Eveything had gone smoothly! I would recommend this location to anyone.
Melissa was very professional. She assessed my needs and made the appropriate suggestion. She showed me the unit and did a thorough job of covering the entire procedure.
Melissa was very helpful in getting us set up with our new storage unit.
Melissa is very helpful & knowledgeable about what she's doing.very professional & courteous, Keep doing what your doing.
Mellisa was a great help in helping me with storage size that i needed everything went great the move in went with no problem
I have rented various size storage units over the last 9-10 yrs at this site. Mellisa and the staff have responded to my needs on a very professional and courteous level. Security and site location are exceptional !!!
I needed a place to store my motorcycle for the winter and this place was perfect. The grounds are clean, seems new, secure, and my motorcycle fit perfectly in their 5 x 10 unit. I have a fairly large 'bagger' cruiser and I could ride it right into the unit from a covered center corridor. The staff was even helpful in giving me a ride back to my car after I dropped off my ride. Everything was quick and easy.
I recently started renting a unit here and I dealt with Martika. She was very nice and helpful. She helped me find the perfect size for my needs and kept me from getting more or less than I need. She was very pleasant to deal with.