Public Storage Self-Storage Units at 12020 Highway 99, Everett, WA

Very friendly every time I talk with them

Very helpful lady. I’d recommend her services and rental knowledge. Thank you

Michelle is Awesome!! Very Helpful!! Needs Pay Raise!! TJ

Michelle is amazing

How big are your spaces and how much do they cost

Raised my rent 100$ for no reason I only had this storage for like 6 months. I’m really upset it’s completely unnecessary. They have your things you have no choice in the matter I obviously signed the agreement. Can’t wait to get my stuff moved again!!

Very polite and efficient service. All my question answered. All my concerns dealt with. Thank you.

Terrible rental rates, $300+ monthly. Rates increase more than 10 percent every 12 months. recommend taking your business elsewhere.

Not bad

My fiance and I just had a wonderful experience at the public storage facility, we are renting our first storage for the first time and Shayla behind the desk was a wonderful help. She was delightful and had answers to all our questions we are very happy to be running here. Thanks Shayla

Great place and the property manager was very helpful

Great Place

My lease was terminated. I had until July 5th to move out soI moved out of my unit on July 2nd and they charged me for the whole month of July. I would never recommend this place. I give them -5 star rating. This is a company that will rip you off!

Did 1st months rental check in online. Showed up the morning of move in at rental office during office hours as required to get gate code and padlock. Property person watched us drive up to office and promptly left the property before we could even speak to her. We waited almost an hour calling and leaving two messages trying to figure out when she was coming back. No response. Called Public Storage call center to find out what was going on and was spoken to in a condescending manner. Told " In a perfect world, that someone would always be there during office hours". Had to leave and get a storage unit somewhere else because I had movers scheduled. Called once again to tell them we needed our money returned and we wouldn't be storing our belongings there. The property person eventually called back and said she would refund our money. No apology, no remorse, didn't care about my business.

1st time renting a storage unit, reserved 2 weeks in advance online. When we saw the unit the first thing we saw was a leak. I took some photos and went to the office. Doug was very nice, and friendly and offered us another unit right away. The transfer happened in a matter of minutes and the new option was the best. Fantastic, this is what we expect in such a situation. Definitely recommend this Public Storage location.

Very professional and accommodating. Would recommend to all of my friends and family!

Great pricing, convenient access, and Manager, Michelle is always helpful and friendly.

Very nice and polite

Awesome!

Maybe 50% of the time somebody is in the office.

THE MANAGER MICHELLE AT THE HWY 99 LOCATION IS ALWAYS SUPER FRIENDLY, PROFESSIONAL AND HELPFUL! I HAVE RENTED HERE TWICE BECAUSE OF HER! SHE ALWAYS MAKE SURE THE PROPERTY IS CLEAN AND I ALWAYS FEEL LIKE MY ITEMS ARE SAFE THERE! THANKS MICHELLE, KEEP UP THE GREAT WORK!

Experienced over the top outstanding customer service today. Friendly staff and checked up on me to see if I needed any help. The only reason I don't give them 5 stars is the place is built on a hill and tiered which makes moving large heavy objects slightly more challenging. For us, the location is too hard to beat. Extremely convenient. Nice to see people that still know what customer service is all about.

Friendly staff. Clean. Road could be improved (pot holes at entrance). Only thing that could make it better is increasing gate hours (closes at 9pm which I feel is too early).

Shawn and Michelle are both very friendly and helpful staff. I always feel like I can reach out with any questions or concerns I may have. Access is very easy via a app or passcode and the storage unit I rent was nice and clean when I arrived.

The female attendant was helpful and cheerful.

Machelle was so helpfull she shouldget a raise thank u machelle

Great service! On many occasions the staff on site would call me to make sure things were still okay if they notices something out of place with my property. Location was very well secured and I felt perfectly safe about leaving my property with Public Storage. Gate access was super easy and hours are convenient. Will consider using their service again if needed.

Michelle was awesome

There are many units. No lights in the units I have seen, so bring a flashlight if you need. There is also a steep incline after the first building - make sure your load is secured so it does not shift and break anything precious.

Michelle was so helpful after my illness and let me know that I could ask for a late fee to be forgiven. Although the company turned me down I appreciate her insight on the matter.

Been there a year now. Michelle is very friendly, professional and helpful. Would highly recommend to anyone looking for storage

After a long storage I never had a problem. Excellent support from the property manager Michelle. Would definitely store here again.

Very nice staff! They keep it clean. We have been storing here for over 5 years and really like the location.

Very friendly service! Michelle answered all my question. It was nice having someone easy going! She took the time to explain. Never felt like i was being rushed out the door. Thanks again!

Charlotte I had a wonderful experience with her and she was extremely helpful. Made the rental process easy. I recommend seeing her when you come here. She will help make your experience great!

The help at the desk was fantastic. She was very cheerful and funny, and answered questions well. The only Complaint is there is no light in the expensive storage space. And they like to call you and nag because you left the storage exit after it formally closed. Forget that at beginning of the month when people are moving. They have enough trouble as it is.

It’s incredibly Amazing how this location actually operates now the units in the middle of the property have not power only the smaller units have power if you ask they give an stupid response or excuse why power can not be back on

Very helpful and nice

One of the worst companies to do business with, they don’t care about anybody just money I was a month and 15 days late and they charged me $70 in late fees and they drilled my lock during Covid conditions, they just don’t care about anybody I will never rent a unit from them ever again, hotel as I drove down the street rented a unit with cube smart, and it’s half the price of what they were charging they were so nice and they work with you if there’s a problem

They have a friendly staff and comparable prices

Weird logistical arrangement but very helpful and friendly staff

I called and spoke with bethany! she was very helpful and gave me a wonderful experience.

Mariah was awesome. Very friendly, informative, and polite. Thank you!

I rented a unit from Mariah, moving or storing is not always a pleasant task. Mariah made it a breeze, and I ask alot of questions. Fact is, she was very professional and informative. I really only had one question, where's my unit. Appreciate good service?, this location has it. Thanks PS, for hiring great personnel.

Mariah helped me to open my storage unit when it meant so much to me because I recently lost my daughter & there were precious things stored. She was kind and didn't need to be. I recommend this place.

Mariah was a joy in office Good p r with positive attitude.

Crystal was such a big help when I first came to PS. She even stayed after hours to help us get set up! Thank you for going above and beyond Crystal

Super friendly and helpful manager. Clean unit and all are on ground level

We rented a storage unit and Mariah was so friendly and helpful!

I've been renting my unit for about three months now. I had an issue with an employee recently that boiled my blood a bit. It caused me to alter my review and contact the site manager. I am please to report that my issue was treated with respect and understanding from the new site manager, Michelle. I was also contacted by the new district manager, as he noticed my review and wanted to make sure things were handled properly. Needless to say, I am very happy with the professionalism and compassion that the management of this facility portrayed. Side note- The new site manager is a chipper sweetheart and very easy to interact with.

Scott was awesome!! Super fast getting the unit and easy process!

Helpful manager helped us through all the processes in just 30 minites. Good service!

Great service from Scott.

Scott is awesome. Great help! He needs a raise!

Scott gave us great service.

Very helpfully clean and secure storage units. Scott is extremely helpful and professional!

Scott was great walking us through all the costs and explaining the repeat costs. Very helpful and friendly. Definitely a great experience.

I’ve been helped by Scott and Deanna and they were very professional and helpful! Amazing service

Great customer service!

Good spacious units

Scott was great, getting a unit was easy and quick! Great customer service!

Very nice and friendly , thank you scott.

Great service and info

Great and quick service. Thank I so much for ur help .

Very efficient quick easy checkin, nice unit Crystal was very helpful and provided excellant service recommend this place

Deanna was quick and efficient!

Scott was very helpful. He answered all my questions and gave me all the details of how the company is unique and very safe. Pleased to be a new customer!

Scott & Deanna were both very nice and helpful.

Scott has been very helpful very informative

Wonderful and friendly service! Scott was awesome and super helpful determining the size we actually needed! Great end to a crazy day!

Scott rented me a unit. Great customer service! It was quick and easy process. No pressure or gimmicks

Scott's easy to contact. Quick service and good care for customers

Easy to rent a unit Scott was very helpful

I just rented a unit from here and they were really polite, friendly and nice.

Scott was really good about showing the units and explained everything right.

Scott is a wonderful property owner, who was incredibly kind and very thorough. He explained everything I needed to know with detail and a great customer service smile! For my first time with a storage unit, I’d recommend public storage on airport road to anyone!

BEWARE- Jacked up the price by 30% after 2 months.

Scott was very helpful in this process

Scott, the manager, is great. Very helpful.

Scott was great in getting us set up for our first storage rental. Great experience!

Scott was so sweet amd went out of his way to get us the best deal. Thank you!

Krystal was very helpful and kind

Not even one star. I strongly recommend taking your business elsewhere. They auctioned my things that I had stored there for seven years. The district manager admitted his mistake but no resolution ever made.

Great and friendly place to store my belongings. Scott is a wonderful friendly man. Always been so helpful to me.

Great service from Scott and very helpful with choosing right storage unit. Transfer between units was seamless. Thanks Scott

I want to say that every staff member was very kind and friendly.We were dealing with a death of a family member, I made several calls and requests all were taken with patience and very helpful. Scott thanks for all your help .

Good customer service from Scott!

Scott is helpful, easy, funny, and devastatingly handsome.

Scott gave me great information! Helped me to find the perfect space for my items. Amazing costumer service.

Scott was very helpful and made sure everything was taken care of! Thank you Scott!!! I highly recommend them!!

Scott was great very friendly answered all my questions and it's a very safe location

Fast work Scott did great

Scott was very helpful. The unit is nice and clean. The storage facility is located in a convenient location. Great price

Scott was very kind and it was very easy process

Always taken care of my stuff..

Scott is great!

Scott was really helpful quick and on point. Got me all setup and ready to go in under 20 min.

Josette and Scott were so helpful,kind, and curtious to our family in a stressful time, which was moving. We greatly appreciate them and would recommend any day. Thanks Scott and Josette 😃

They need to keep the storage open late they close too early when you get off work there's no time to get there to take care of your business so they should keep it open longer till 9.00 pm. Right !

Scott was absolutely wonderful to deal with. Great service.

Excellent experience and knowledgeable staff Scott was Great!

Scott was very helpful and specific when walking through the check in process. Unit was clean and access was easy and clear.

Scott was great. Very professional and was very helpful. It's my first time using a storage unit and he made it very easy to understand what I was doing and made this experience a very good one. He also told me to say he was handsome but he's actually just funny looking 🤣

Very descriptive, Scott made things very easy answered all of my questions. I feel very good about renting here.

Scott has been a great person took care of me and answered any and all of my questions I had. Made payments easy and gave me easy knowing my stuff will be safe here.

If you rent a unit with a start date after the 1st of the month and you are told that you won’t acquire any late fees as long as you pay within the day before of your move in date, don’t take the bait. Pay on the 1st and save yourself some money. Don’t take Scott’s word if it’s not on paper.

Scott was a great help today .

Scott gave great service!

Scott was fantastic and helped us find the right unit. Super easy and fast.

Great customer service by Scott! Definitely recommend!

Professional and friendly staff. Scott was wonderful!

We had great service he was awsome. He help us finde what we needed saved me money on my container thanks for the amazing services thanks again scott

Don't go to any public.storage they have double standards. Limit us to min a day while others just hang out

Excellent customer service, friendly, honest, devastatingly handsome guy behind the counter. Best experience ever.

Scott did a fantastic job, was very professional and helped us on numerous things. Will definalety be back, lifetime customer!

Scott at public storage in Everett is an exemplary associate who Deserves a BIG raise. Maybe consider making him a trainer for new associates to ensure everyone understands how to treat customers! Amazing guy! Thanks Scott!

Great price super fast to get my unit! Thanks for all your help Scott!

Exceptional service from Scott in a very stressful time.

Scott was very friendly, explained clearly how to use keys and showed me the unit.

Are there restrooms on site?

Scott is great, very helpful. Storage is clean and dry.

Scott was extremely helpful in putting together a great storage option for my car and possessions.

Nice offers, and friendly. Scott : is very nice person and he will help u with everything. You rock guys !!!

Scott helped me out gave great service and was very helpful for my first ti.e at public storage I recommend this place for anyone looking foe storage

Scott was awesome! Super friendly and welcoming!! Don’t go anywhere else!

Secure spot for our belongings. Scott has been awesome and friendly. Great move in discount as well.

Nice and efficient staff.

Friendly

The manager Scott was always present, professional and attentive. The property felt well looked after and secure.

Scott ...very nice to work with very knowledgeable and very helpful good place to stow your belongings.....

Scott is an amazing manager! He works hard every day to keep his property clean. He will go out of his way to make sure you received the best customer service experience. Thank you Scott!

My experience with Scott was very informative and pleasant he made things simple and very clear. Will enjoy doing business with him. Very professional and simply a pleasure to deal with!😊

Scott was easy and quick. Simple instructions. And FRIENDLY!!!

First time getting a storage unit and Scott answered every question I had and did a great job explaining the process and it was a very easy and enjoyable experience. Great customer service!

Outstanding service from Scott and o ! Couldn't have been more satisfied with my service!

Good place for storage. Management staff are very knowledgeable.

Scott was fantastic to work with and made moving easy!

Scott is great & very helpful. I'm a returning cystomer. Staff goes out of their way to make sure my needs are fully meet.

Scott was extremely helpful answering any and every question with a respectful and professional manner. I will be using this storage facility for any future moves.

Scott was very helpful, friendly and gave me a lot of important information. Great service!

They raised the price by a lot after the second month! And you can only have access until 6pm weeknights and 5pm weekends. Terrible!!

Scott was great and had great service

Scott is awesome, and very helpful!

Scott was super easy today and I’m thankful!! 😀

It was easy and fast! Thank you the help!

Darlynn was great! She made the rental easy. Thanks!

Scott's sales and service was nothing short of excellent and very professional!!

Great customer service from Scott, the Property Manager! Easy check in process and I look forward to renting from them!! Edit: Been here a year and loved the customer service! Ease of access with Scott (manager) and everyone! I’ve used multiple units throughout the last few years and this location has been the most consistent, smooth experience!

Scott was awesome - above and beyond service!!

Scott was amazing and very helpful. Thanks Scott

very satisfied with the service provided by his staff Mr. Scott the friendliness

Scott was awesome such a big help, love how easy it was to get signed up and get a unit.

Great price and convenient hours. Scott was very helpful!

Scott was very helpful and professional. He made my move-in easy and quick!

Scott was very helpful and and hilarious and easy to talk to. Thank you scott

Awesome customer service! All questions awnsered thoroughly. Not enough stars to accurately describe. Scott was fantastic.

Scott was super helpful in getting us set up and showing us all the available options. We had never rented a storage unit before and he helped us to clearly understand and walking us through the process. This property seems to be very clean and well maintained and professionally handled.

Scott was wonderful. He went above and beyond, helping my family get set up with our storage space. We were in a rush to find a spot and he really went to great lengths to help us out. We have had a great experience and I'd absolutely recommend using this Public Storage location! Thanks, Scott!

Excellent customer service from Scott helping me rent the right size unit for my storage needs. Made everything easy to understand. Good job!!

Scott was a pleasure to deal with.... easy peesy... thank you very much... this is a great location for us..... great sense of humor.... enjoyable experience!

So Scott was awesome and very helpful and cheap to get in it was so easy and very happy with my rental thanks scott

This may not be the best property around, But the property manager is the best around. Scott is on the ball, takes great care of the place.& the customers. Public Storage should make him a district manager.

Thank you Darlynn for the awesome service today!!

Great service and easy sign up for storage.

Fast and easy Scott

Scott was very knowledgeable and helpful.

the person on site forgot to put in automatic payments, and they are now refusing a refund for their mistake. if you can help it do not store your stuff with this company. this is a company wide issue.

Denise and Darlynn were awesome on my move in.

Scott was very friendly and helpful! Great service.

Scott was very helpful!

Scott was great!

Scott has help me out with storing my motorcycle from Texas and made very easy and accommodating.

Great service, will come back. Thanks Scott!

Denise was very helpful!!! When I showed up I didn’t know anything about storages and how they worked all I knew is that I needed a storage. She helped me understand what I was getting she took me to go see it and I was very satisfied. She wasn’t mean she was very nice and patient with me because it’s my first time getting a storage for myself. I like her a lot. Denise is a definition of a good employee and I can tell she loves her job.

friendly service!!! Thank you Scott!!!

Great service. Storage is very well kept. Love, love, love Denise!! Friendliest, most personable person, ever!

Great service, Scott was awesome.

Great experience at this Public Storage. Scott was very helpful, and everything went very smoothly!

Wow, you have to catch their Memorial Day sale if you can. I appreciated the proactive communication of Denise not only on the phone but also when showing me the unit. Instead of waiting for me to ask all the questions she was able to let me know important details and logistics that I might not have known to ask about. Very helpful and friendly. I went from nervous about where I could store my stuff for a reasonable price this summer to relaxed and knowing it’s on auto pay and I can forget about it.

Denise was great! Very friendly and helpful with the whole process and everything!

Needed storage it was very fast and easy. Very friendly staff. Denise was very helpful

Denise was amazing!! She should be running the place. Thank you so much :D I'm so happy with my experience here today.

Great rate and service

Scott gave great service, ty public storage

First time customer, Denise was very friendly and accommodating!

Denise was super helpful and got everything done super quickly!

Very welcoming and helpful. Great priced great location. Helped me pick out the best size for the best price. Thank you guys!

Denise was very awesome she made my day a little bit better she was fun to talk to

Great customer service; Denise was exceptionally friendly and helpful.

Denise was extremely friendly and helpful and she helped me get my storage situation sorted out quickly

Denise was a wonderful help! I was in and out in a timely fashion. And she was so nice the entire time.

Go here , ask for Denise she was so friendly and professional!!

I just wanted to share my experience. I’ve been using this location for storage purposes for about 2 months now. I frequent my unit probably more than most, and I have noticed that the staff is friendly and the location is well kept. One particular person that stands out more than most is Denise. She is without a doubt the most courteous and caring staff member on the property. She is always ensuring that my experience and stay with them is a great one. It’s people like her that reassures me that I made the right choice when I picked this location. Keep up the great work!

Denise was incredible! Very friendly and quick. So happy I chose this site. If anyone is looking for a safe place come here and meet with denise she's the best of the best!

Denise was awesome. Great customer service.

Denise served us wholeheartedly.

very fast and friendly experience..thank u Denise

Denise was so helpful. We were in and out so fast. All needs taken care. Thanks much Denise . Good job.

Service was amazing. Manager made it very easy and called me to let me know how many units are available and confirming and adjust appointment for our convince. We traveled from California to Everett and our expirriance was wonderful. Thank you Scott for the time you have provided and with your wonderful humor...

Denise was so very helpful and kind. She answered all my questions and explained everything very simply. The whole process was quick and I'm very happy about my decision to rent storage space here. The prices were the best around and the site is clean and well kept. Very happy with my experience.

We worked with both Denise and Scott and they were absolutely wonderful. Denise helped set us up with a fantastic drive up spot at a low low price. She was incredibly friendly and made out first time renting a space a breeze. Thank you!

Quick and easy! Worked with Scott during the last half hour and was very impressed with how friendly and informative he was! Satisfied!

Been here over 4 years, use it for the window business. Scott is very helpful!

Denise was awesome. Very thorough and professional. She made a stressful situation easier. I would highly recommend this location. Thank you Denise for making our day brighter.

This was avery good experience..The lady Denise bellarose...was very .verynice customer seevice very profecional i will recomend this place to people i know...

Scott was very helpful and professional. I would recommend renting from him.

Friendly people, Denise was helpful and straight to the point. Insurance and a lock are the only hidden"ish" fee.

Scott was incredibly helpful and answered all of our questions! Very thorough about helping us see what kind of space we needed.

Denise is very nice and helpful I appreciated it I gave her high five !!

Scott was wonderful! He made the check-in process fast and friendly! Great prices.

Scott was helpful and informative and made the whole experience quick and easy!

Good service and helpful

Ive been here at public storage for over 6 months and love it here...ive always been treated so well by Scott the mngr. & Brittany. Ive had a rough patch in my early months and was never treated with anything bit respect...almost a little more than i should have been.. Scott a great halloween costume as well!! I dont the new hours but im sure its a necessity.....plan to be here for at least a year.

Scott is a very cool dude who helped me out with everything and acted in a very professional manner. 5 stars!

Reasonably priced

Scott has been my absolute hero today and needs a raise !!!!! Thank you for being awesome !!!

Scott great customer service excellent for my first storage experience.

Great experience. Thank you Scott.

Cindee and Scott were helpful and friendly! They were so nice, explained everything so that we could understand it, and were very fun to talk to and get to know. Our experience here was nothing short of spectacular. This is a wonderful location to store at! They really care about helping people.

Scott was great! He help me set up everyting i needed super fast! He was very friendly and professional! Thank you!

Scott is awesome! He called and followed up after noticing the tarp covering my car was blown off by a wind storm.

Thanks Scott! Appreciate your help today!!

Getting the storage unit was quick and easy, and Brittney was super friendly and a wonderful person to work with. I'm happy with my experience and would recommend this location to anyone. UPDATE: Had to change this review. Felt baited and switched. Rate doubled after 3 months. MIsrepresented and was advised my rate was locked in. Only some super small print at the bottom of the contract mentioned the rate can change. Well, 3 months later it doubled. I would not recommend

Comprehensive service from Scott. Addressed every need I had. Outstanding service.

Great service and Scott is super friendly. Highly recommend

Scott and Cindy. Was at great help. And was upfront about everything. I feel safe licking up my home here

Scott and cindee did a great job today helping us

Scott was wonderful and it was a very easy process. Definitely recommended to anyone.

The district manager that oversees this location and all locations from N Lynwood to Bellingham is awful. He will make arrangements with you and then turn around and auction your property. I wouldn’t recommend this place to my worst enemy! Don’t do business with Barrett Crane!!

Super efficient, Scott was knowledgeable and helpful with the whole process.

Staff is helpful and watchful of the property without being nosey or underfoot. Wish they had heated units and 24hr access, though.

Awesome service! Scott is super helpful and friendly!

Scott was very friendly and helpful. The transaction was very smooth!

Scott was able to accommodate me last minute, very friendly, efficient

Consumers please beware of this property. Rate change happened after 6 months and had the property manager not have withheld information, we would have never of rented on this property. Property manager Scott needs to communicate these rate changes in more depth and concision in order to convey the truth in a rate change. Typical bait-and-switch situation. Consumers beware.

Scott was very courteous and amazingly helpful!

Thanks Scott for providing great customer service ! Taking a last minute appointment ! Thanks for helping us find the great storage.

Terrific service. Clean vproperty. Looking forward to working with the staff

Excellent service. Detailed explanation of what was available, cost, and requirements. Friendly staff.

Scott was fantastic! Thanks for making this super easy for us.

Scott was great and helpgul, almost makes moving painless.

Scott been really helpful!!👍

Scott have great service. Easy to set up, reliable and safe place

Scott helped me get a storage unit fast easy and trouble free! Highly reccomend!

Scott super helpful and funny great person

Scoot was awesome and amazing he was funny and made us laugh. He helped up pick out the perfect unit ,

Scott was a great help to me. He walked me thru step by step and explained everything clearly. Great experience.

Great experience and great service. Scott set me up in no time.

Great customer service- The manager, Scott was helpful and very informative!

Scott was Helpful coorperative, needs a raise

Karlyn and Scott are very helpful, courteous and professional.

Scott was great!! Took the time to go over all the info and was very patient with all my questions. Hes does a great job and I'd highly recommend this storage!! They made it easy!!

scott. very nice service. feels good to move in here

Scott is very helpfull i enjoyed his services

I got a storage unit today at public storage. The property manager, Scott, was very helpful and had really awesome customer service! It's a good price for a great space! Thank you for your help Scott! 🙂

Sorry for the late post! Scott was extremely helpful and kind when we were looking for storage. We were done within the hour. Thanks Scott for your help.

Rented a 10 by 15 storage today from Scott. Very professional and guarantees security in storage. Was very discriptive about the contracts and doesn't beat around the bush. Definent 5 star service.

Scott was amazing very helpful. Am so happy to find the unit.

Scott did a great job helping us get all set up. Looking forward to our time here. Thanks Scott!

Scott was amazing!!! Got the right unit at an awesome price and totally helped me out with a moving bind!

If looking for a unit come here! Scott is the person to talk to! Very friendly and informative! :)

Come see Scott at Public Service for an affordable storage unit and great service.

Excellent service and helped me out with it. Front desk agent was Scott and he was professional and informative.

Lets face it, this is not a high end storage facility. It is old and showing its age. I made a reservation online which was quick and easy. After a few months, they raised my rent. Claiming that everyone's rent went up.

Proffesional service . And Scott is a pleasure to deal with .

Harim was very helpful showed us the unit walked us through the steps we will recommend this facility to our friends. Scott was also helpful

Scott was a great help!

Scott and Cindee were awesome! I had my unit reserved and rented within just a couple hours. Best customer service I have experienced in a long time.

Scott was great! Nice clean facility and great rate.

Nice work!

Scott was very helpful, the is great

Scott was very helpfull and entertaining while he was going out his way to help customers with directions. Verry satisfied

Scott and staff were helpful and fast

Scott was a really big help in getting us the storage we needed. I would highly recommend this public storage location to anyone!

Smooth easy transaction with Scott.

Scott was awesome!!! Thank you. Super easy sign up!!

Scott is fantasmic! Such an easy process! Thank you for helping us during our transition from apt to house! ❤

Just stopped in to pay my bill. ( you can pay at any location ) And they were as helpful and nice as most the Public Storage people have been to us.

Scott was very friendly and made the pocess easy and fast! I understood everything very well. Thank you!

Very friendly, very informative. Scott was very helpful and set me up with a great spot perfect for our needs! Thank you Scott!

Excellent service by Scott. Would recommend

Great experience!!! Scott was supper and very helpful. Highly recomended

Scott is the man!

Clean, friendly, secure

Sarah was super helpful Thanks 🖒

Scott was extremely helpful and quick!

Cindy and her team helped us out right away and she opened the door to our locker right away and was very nice.

Cindy and her team really helped me out by saving me money and helping me open my locker right away and she was very kind as well. Very great service!

I arrived on time and had to walk a long way to the unit, finding multiple areas with screws and sharp objects that will flatten tires. The lady then told me there wasn't a light in the unit, so we looked at another unit and that light was burned out. I went back to the 1st unit and found a string off the light that is set inside a ways in a dark room. The 1st month rent was supposed to be &25-$27, that's what they told me on the phone. It was actually 3 times that amount, after having to have insurance, paying for their special lock, tax, etc. which no one explained to me on the phone. I asked the lady if the storage company would be responsible if I got a flat tire and she didn't know, but said they keep their area clean. The monthly amount I was quoted on the phone and on my confirmation was $108.00 a month, now it's at $130.00 a month.Plus when i went to leave I couldn't because I didn't know where the key pad was and no one was at the desk when i called, so I had to drive all the way back to the front gate and wait till the lady came back. If I would have known half of this before I went there, I would have never went there without shopping around 1st. I believe strongly that this company loves to keep things a secret, so they can bait you into a rental. If I didn't have to have a storage unit, I would have walked out the door. Make sure YOU ask all the questions, because they won't be honest with you...

Cindy was amazing. I started with one unit and realized during moving, my couch was too long and wasn't going to fit. Cindy fixed me up with a second unit right away. Thanks for the awesome service.

Josie was extremely helpful, I got immediate service, got my unit right away. I recommend this place to everyone. Great place to store.

Friendly service.

Cordial employee was very helpful. Thanks!

The lady at the counter was so nice and helpful. It's a bit pricey but honestly all storage is pricey. There was a bit of an ant problem, but they are willing to spray for you.

Perfect place and people

Nice location and great rates! Shannon was really helpful and friendly.

Laura very professional and pleasant

Laura was very helpful and friendly. She was very personable and fun.

I came to get a unit and was promply greeted by heather, she found me the right size for a great price ans helped me get the items i didnt even think to get thank you!

Friendly staff I would strongly recommend using this location

Josie is an amazing woman it was quick and easy and she was very helpful we where in and out

I've rented from a few other storage locations but this location has by far been the best. What makes it the best is the employees, specifically Heather. She is willing to go above and beyond to help in any way she can. She's quick to learn your name and makes you feel welcomed each time I arrived, and even when I'd call she knew just who I was. I'm saddened to learn she is moving to another property, which makes me inclined to move my storage to the property where Heather will be.

This business overcharged my mom during a move from a larger unit to a smaller unit, and was unwilling to resolve it. Otherwise reasonable.

Went to this property today and greeted warmly and helped promptly by Heather!

Heather gave great costumer service and was very helpful.

Heather is the best, I needed immediate service and I got it!!

This specific public storage I personally really like. They have a very friendly and easy going staff. They are also not nosey and do not hover over you while your in your unit organizing or just dropping/picking up something from your unit. The only negative detail about this public storage that I did not like was that my ex boyfriend, who I did not want in my unit, was able to not only able to get inside, but he was able to take something as well. The staff told me they did call the cops, but i don't understand why he was able to take something still. I find that odd, considering they knew he was there and shouldn't be and they knew he had taken something yet, he was still able to take whatever it was from my unit knowingly. Other then that, which is probably from poor training and not being given good protocol in that kind of situation, I do like them.

Heather took care of me Thanks.

Love it here! Been with Public Storage for years and not leaving any time soon. :)

Heather is an amazing staff, she is also a great help and knows the job in and out. She is compertonate and understanding. She is a people person too. She has a good puplic relation and this is a perfect fit for her. Thank you Heather.

Heather is amazing. She's always willing to work with me when my paychecks are short and I can only pay partials until my next payday. I love her truly. ♡♡♡ best place to rent a storage unit I've been too.

Wonderful & helpful check in. Clean facilities. This is my 2nd adventure into storage & I knew the right place to be!

Josie was a fantastic sales associate. She handled any need we had and had an answer for all of our questions. I would absolutely recommend this site for anyone's storage needs. Friendly and informative. If all Public Storage locations are as professional as this one, then I've found who I will use for any future storage needs as well. Thank you again Josie!

Heather was great with getting me started. Thanks Charles.

I went to piblic storage and heather who helped me was very nice and professional. Thank you for your help

LOVE this location! The ladies are amazing. Thank you Heather for saving my rear in last minute tight spots soooooo many times!!! You guys rock!!! Will definitely recommend ☺

I was in there 3 weeks ago looking for storage,and I met Deanna. She is very perfessional. I informed her what I was looking for and she gave me several options to look at.She showed me a few different size units and after deciding she took me through everything step by step. She is a great asset to Public Storage.

I really enjoy the experience I get when I'm at the storage. Deanna and Heather are 2 very awesome people

Heather made my day I was having a horrible day . She politely smiled and made my experience fast and non stressful very happy employee thank u heather

We have always had a great experience at this location Heather has always been very polite and helpful. She is always very friendly.

Awesome service, fast and easy!

The service was wonderful and the whole process was super easy. I was in and out in under 10 mins. Everyone was very up front and I certainly would recommend this site for your storage needs.

Staff was super helpful a+

Easy transaction. Great service!

Awesome site with awesome, friendly staff. They gave me an opportunity I couldn't pass up.

I wood like two say that public storage rocks and I Wil never rent a storage unit from another company and Heather the gal that helped me today was very professional and sweet thanks public storage

Heather is amazing, she is very polite and professional. I am happy with this location. Very clean and convient

Laura and Heather and Amber are the best, amazing and extremely prompt

Grace is an amazing person she helped my family get a unit when we really needed it.

It has been wonderful here, heather has been very helpful when i have xame in. I eally appreciate all she has done for me. I will reccomend to see heather everytime.

We've had a great experience with this particular public storage, and especially Grace, who helped us with setting up out third storage space just yesterday. Overall, everything works and we are happy with keeping our belongings right here.

Fast & efficient check in.

Having the rear exit makes it a lot easier. Girls in the office are very helpful and friendly.

I love Heather so much! She is the most wonderful person! I have been to multiple other locations before and this location by far out stands my expectations! I will recommend this location to everyone!

I loved heather so much. she helped me fill out my paperwork and explain everything

great service

I love Heather!! She is amazing. Always say to deal with and very friendly!

Such freindly help from kate and Heather.

Thanks to Heather who made this renting process too simple for me. She provided to me lot of informatin and makes me feel experienced in leasing this storage which i had never done it before. I definetley recomended this place for anybody who wants to get great customer care and saves time.

Amy and heather were amazing and very helpful finding me the right storage

Heather was the biggest help ever awesome Service best value ever and I recommend to see Heather everytime

Heather is the person to hire, she is doing a great work, she is the best for this company, congratulations.

I had a great time witg heather she explained everything well and expained it well. I would recommend her to others I know. This is a nice and convenient location.

Warning!!! If you value your belongings do not use this storage place. I have had my unit for 2 months and it was broken into and my belongings where taken. Yes I have insurance but unless you can prove forced entry like they left the broken lock in my case they did not and I had the police come out and they said it was going to be entered as a burglary but that is not enough for the insurance company that Public Storage uses the Insurance Company Perfect Solution's also requ...ires proof of ownership and they will not even consider any jewelry you may have in the unit. They don't tell you that. I was told at the time that I moved in that I had to use Perfect Solutions insurance if I wanted to rent there. I specifically asked if I could use someone different because they where expensive and I was told at the Burien PS that I had to use Perfect Solutions but that is not what the insurance company says so they have different stories. When I called the Burien Public Storage very upset about the insurance company giving me a hard time about the claim I was met with a well rehearsed statement about how they are not at fault and I did not disagree with that but I did disagree with the fact that they forced me to use Perfect Solutions Insurance in order to rent a unit there. I wonder why if your property is in a rented unit why that would not be considered your property. Perfect Solution's Insurance company doesnt seem to think that it is yours if its in your rented property. I say ALL of this to warn you about storing your belongings at Public Storage in Burien on !st ave because it is not well protected. And the insurance they make you get will not cover anything stolen from you without ridiculous over the top unattainable stipulations See more

Heather, cannot thank her enough in my time of panic and need she helped me get the storage I needed and got me in and out quick knowing I was in a panic rush but was treated amazing! Thank you again your absolutely amazing my life saver :)

I came in with my friend and Heather was very nice and helpful. The process was fast and easy. This is a great convient location!

Heather's been super helpful every time I come in to pay a bill or ask a question

heather is a very good, polite and professional person... she always has a smile and always willing to help....

I was great coming to this storage the people here was awesome

Heather has been very helpful every time I have came in. She is very polite and courteous, I would recommend this location to anyone who wants great customer service

They helped me with all my needs today thank you very much