Public Storage Self-Storage Units at 316 128th St SE, Everett, WA

Fast and friendly, Kris walked me through everything and had it ready before I even showed up

Very helpful and polite friendly person and very helpful chantelle

Stay away from all public storage!! Crooked, greedy, and extremely biased. Tried making complaint that just made things worse. Rent went up by $100 dollars when that didn't bother me they gave me a 8 hr notice to vacate on an eviction or risk losing my stuff to them.

Chantelle was awesome handled everything expertly!! The beat

The person at the desk has been very helpful and freindly.

Thank you Public Storage. Scott was able to get me into a unit when I had to relocate from another unit I even got to pay off a past due storageq account

Scott was very helpful. Great customer service

Been a long time customer and always satisfied with the service. Scott rocks!

Have used Public Storage for 20 years! Scott was very helpful!

Wonderful facility, easy to access, and friendly staff!

Scott was very professional at 128th public storage. Getting my unit set up and finalized was a breeze with his help.

Scott is amazing!!!

I love this place. Scott, the manager, will hook you up. I’ve been renting here for years and it just makes my life easier and my business more productive. 5 stars and then some.

Scott did a great job at making sure I had everything I needed to be prepared and have an efficient time moving what I needed into storage. Very pleased so far with the quality and service.

Friendly service great prices

Had a great experience here, clean and easy access, friendly and helpful staff, and felt like my stuff was safe!

Very polite and helpful staff. Clean facility. Felt safe leaving my belongings here. Would highly recommend.

Reserved online, the process was pretty painless, got the storage right away within 30min & also Scott was very friendly at the front desk. Highly recommended!

Scott was so kind and helpful! Thank you Scott!

Scott was extremely kind, patient, friendly, and very very helpful. Amen

The man who runs this place, Scott, he’s a gentleman and a joy to work with. What a guy. Great storage deals too.

Great Service!

Scott is a big help, good customer service!

I’ve been using this location for about teo years now. Clean facility, office staff is very friendly and helpful. I’ll recommend this location to anyone. Scott office manager, great guy!

Scott was very helpful, easy experience

Very clean dry spaces, very helpful and friendly staff, Royce and Scott were especially nice and helpful! Thank you for the great service!!

Very kind the manager Scott 👍

Customer service Scott was a great person. He helped me with all the information I needed. Very friendly and helpful, unit is clean and spacious I am thinking to rent here in a month! Thank you Scott for your help!

Fast and friendly

Scott was awesome and helpful in the process of me getting my storage unit. He was professional, friendly, & informative. The property was clean, and well-managed.

Great service

Scott was very helpful, answered everything and was happy to assist us the whole way through.

I recently used Public Storage and I am extremely pleased with my experience. The prices were great for a climate controlled, 5x10 storage unit - and the setup process was easy. I didn't need to check-in, or talk to a single person, even the first time I accessed the space. All access was done wirelessly and through their mobile app, making it very convenient. The facility was very clean and felt safe. The location was also great, as it was easily accessible and close to public transportation. The unit itself was clean and secure, and it was easy to access. I was also impressed with the security measures that Public Storage has in place. The facilities are well-lit and have security cameras, and they offer 24-hour access. They offer a great value for the price, and they have a convenient location and a wide variety of storage unit sizes and types. Scott was especially helpful on my move out day. Thank you Scott! I would definitely recommend them to anyone looking for a convenient and secure self-storage unit.

Scott was super helpful and made sure we understood all our options.

Service was fast, affordable and space super clean. Scott was so very helpful and responsive and answered all my questions.

Scott is always friendly and ready to lend a hand in anything we need. I am so glad he is always willing to answer any question we may have and help us find a solution. The property is clean and well managed. Scott definitely works hard to keep everything running smoothly. Thank you Scott!

I've been renting here as needed over the past 10 years or so. They have always been accommodating to the various needs that I have had. They are always friendly and courteous

Helpful staff and good prices for the storage units. Good facility and great security measures.

Perfect and fast service

Very helpful and prompt!

I had Scott help me and he was very professional and personable. Answered all of my questions!

Love this place, used multiple times in the last 10 years.

Clean and well managed!

My comics are officially safe. Thank you Scott and thank you Public Storage!

Always excellent!

Very clean, professionally run storage facility. Office staff helped me find the right sized unit for my needs. So far, so good!

They were very accommodating and when we indicated that we were from out of town and could not take the small amount of garbage left over they said no problem and were incredible

Lovely place, with great customer service. I never had a problem the 21 years I'm storing my stuff in this facilities wherever I live.They double the security at the building I store my stuff.

I guess it's okay.... though I do believe the prices have gotten a little outta hand.... I think I had 4 price hikes in the last year and this month another if not mistaken..... it's like I'm paying prices that should be in Bellevue or Redmond where it more expensive than Everett....

Doug is awesome! He made the process very stress free

Fantastic service, Doug was very informative, helpful, and kind. Highly Recommended to do business

Great customer care, Doug was very friendly and helpful! Recommend 100%

Doug did a great job of introducing me to the facility and explaining everything.

Very clean and well kept facility. Great ease of access and Doug was very helpful and professional!

Amazing customer care. Quick easy process, and super helpful with the app. Highly recommend this location.

A touch disorganized. Gate was wide open. Still had to use access code to get to my storage locker , so felt my stuff was pretty safe. Front desk person was very helpful and friendly. Aside from hand sanitizer in lobby did not see any hand sanitization stations in any of the floors.

My husband and I are looking for a storage this week. And we found it today. We went to the office and talked to the lady, she's very helpful and kind. And her name is Rosemary..

Rosemary was very kind and efficient in helping me with my storage unit.

Friendly staff, competitive prices, and great move in specials.

Rosemary was very personable and helpful.

Exelent customer service. Will highly recommend

Very clean quiet and friendly faculty rosemary very nice only thing and why I have a 4 star is because of the price😤

Honestly I believe they've always been for the people kind of business, always cool to poor regular folks, always convenient location, always best prices in town, and I like your orange color theme it's very pleasant and business at the same time, been using y'all for about thirty years off and on, never any problems or anything negative.

Love using the storage here

Rosemary provided top rated service. She answered all my questions. When over terms and agreements and fees. She was very friendly and helpful.

My wife and I started renting a storage unit at this location earlier this year. There was an unexpected concern regarding our unit and my wife called to speak with someone on site. Rosemary answered the call and addressed all our concerns in a very professional and friendly manner. She was extremely informative and helpful. She resolved the issue immediately. I highly recommend this location because of the quality of customer service I received. Thank you Rosemary!

This place is a scam. Tried to rent a unit that was on sale, filled out everything to and then if you don't buy their insurance (I have my own) you cannot reserve the unit! What a waste of my time and a terrible way to do business.

I went in to have a couple of questions answered and Rosemary was wonderful! She helped me with everything I needed and her customer service was excellent! I’ve used this site for awhile and she’s the best!

We have been customers of this location since about 2006. In the past few months we have noticed that the property is cleaner and many small repairs have been made making it much nicer to come and go. Rosemarie has been a great addition to the property personnel.

This place is absolutely horrible. I do not recommend renting a storage unit here when you need anything you cannot get a hold of anyone. I had my unit burglarized inside.

Rosemary is very helpful and friendly. The property is very clean and well maintained.

Naomi was amazing! Would give 10 stars if I could.

Naomi was really great and has really good customer service

Very helpful staff and very close to my place. Easy in easy out. Thank You.

James was fast and helpful- thank you!!

So far I only have 1 complaint. Why would the elevators be locked during open gate hours but the office is closed? It is extremely frustrating to have packed up a load to take to my unit, unload onto a cart then find out the elevator has been shut down. We then had to reload our vehicle and take all that back to where were moving from. So do we now have to call before coming to our unit to make sure the elevator is accessible?

They don't take Tulalip Tribal IDs :(

Easy access and easy check in and out.

I came here in a bit of a bad mood having to find a storage unit last minute but Shalena was efficient, helpful and cheerful. She made both my daughter and I smile and even gave her a water. The units are as advertised, clean, climate controlled and secure.

I had a great experience here. Staff was courteous and helpful, and the units were clean and climate conditioned. Shalena in particular really went out of her way to accommodate a last-minute request to change our scheduled entry time, and that made our move a lot smoother.

I had a great experience here. I would suggest a better system in getting in contact with the person on duty when they are out and about in the facility. I tried the number on the sign but it put me to an automatic menu service which then sent me to the property managers voicemail. I stood out front for 15 minutes or so waiting for the gal to come back. Would be nice to be able to notify the staff that someone is waiting at the front door. This did not affect my review because I'm not impatient. I believe the gal's name who set me up with my storage unit was Sharlene? Shelane? I apologize for not writing down her name. At any rate, she was wonderful and did a great job.

Great service and thank you

This is an excellent facility for anyone that has ONLY SHORT TERM storing needs. Otherwise expect $35 rent increase per 6 months no exception. The 9 pm exit time is open and after your second violation you will be placed on office hours only meaning you can only access your unit when the office is open the customer service is not even worthy of two stars but you can expect a call from the district manager on your second late departure

Very friendly service Be careful parking though By the gate....

I don't know anything about how much the units cost. I just know that it was convenient it was close to the freeway it was easy access no muss no fuss

Kim the property manager was out cleaning the property while I was moving in, she stopped to answer all of my questions and informed me exactly where my unit was without me having to ask as I was just moving in. She was really kind and friendly and with her there I feel like my stuff is secure.

I had the most amazing customer service today! Mary went above and beyond my expectations to provide me with help. First she addressed some questions I had about my storage units. She quickly looked them up and assisted me. Then I was having a difficult time locating a cart and she walked around the complex and found one for me to use. Mary is so kind, friendly, and helpful. She went way out of her way and took the extra time with me to make sure all my needs were met today. She is a great employee and asset to this storage facility and for this reason I highly recommend this location.

This Public Storage definitely offers competitive pricing and this location is always clean and feels secure. The gal in the office, Kim, always has a smile on her face and was so helpful and patient when we rented and anytime we have questions. THANKS!!

Hardly anything stellar, but it was what I needed at a reasonable price. I had no issue with access or any break-ins. The unit was clean and they provided the lock with the rental, which was a nice surprise. Their phone app is really handy for gate access, and I highly recommend using it. If you don't need a heated storage space (and I didn't), I recommend these guys.

Mary is freaking awesome!! She was very professional and fun!

Good choice if you need climate controlled storage like we did.

Good place, secure and safe

Good place

Twice in 10 years I have received a discount. Twice. They give new customers a free month with 1st month paid and when I paid my bill I observed a new renter of the same size unit as I have pay $100 less than me. They should appreciate their long term renters. I'm gonna leave by next month!

Very disappointing. High cost and Very Little if any customer service...

Dirty. Was about to move in, glad I shopped around

Was good. Thank God for Real friends. My friend hooked me up with the storage, best rates. And the management was cool, I had to keep them open later than normal operation hours due to having to load everything I owned in the same hour they were closing.

Staff is respectful and knowledgeable

Deana helped us get the right unit for our needs. She was very friendly and made the moving easier.

Most professional dealings I've had with a customer service rep in a long time a sheer pleasure to have rented storage from her and her facility, a clean and upkept office and building would recommend no other storage facility in the area !!!!! #1 Customer Service !!!!!

Kim was very helpful and rich was kind enough to entertain my son with coloring while I signed off on the storage.

We’ve been here for a little bit and I have to say the staff at this facility is one of the kindest I’ve ever met. We’re so grateful to have come here, they were willing to work with us and help us to meet our needs when we moved in and when we left. When it comes to the facility itself this place is extremely secure and very clean, with easy access for large trucks and vans. I 100% would recommend this place to anybody if you’re looking for a storage location!

So easy

Mariah was very sweet and helpful, as well as easy to work with. Love!!

It's a great place to store things but a little pricey for my pocket book

Crystal and Kim were very efficient and pleasant. I look forward to renting from them! 😊

Very nice people helpful patient n kind

We have been very happy so far with our experience renting a unit here. Shelbie was super helpful and friendly while showing us the available units and completing our paperwork.

Thank you Shelbie for helping me! Very great experience!

Kim, the property manager was so helpful and pleasant! The storage units and facility are so clean with easy access. Highly recommend this company. Kris with Evergreen community orchestra.

Nice staff and very helpful!

Good enough place to rent but they really screw you when you move out. it's the 11th I'm all done ready to leave they won't prorate me for the three weeks so I pay for a whole month I don't even use basically so I'm just going to leave my lock on it to the end of the month no to give them free money. also the young blonde that works here is really rude every time I've had to deal with her so definitely need some customer service training.

Kim was awesome! Super helpful and sweet, Gave us great tips!

Great facility

Kim helped me find just the right size unit, She is very kind and has a great attitude! If you ever need storage, definitely come here (:

Talena was freaking awesome!!

We were very pleased with our experience and the person we dealt with Kim is the best and the most personal person I’ve met in a long time she remembers your name even the second time you would in and she just was super, you have a fabulous employee we’re very happy and I want to thank you and thank Kim also you guys are great keep up the good work

Kim made my rental experience quick and easy!

Great service! Kim was very knowledgeable and helpful!

Wonderful experience from start to finish, Jossete and Kim were Aces at getting it done. I like doing business without stress.

Telena and Kim are amazing! Outstanding customer service!

it's a great place with lots of helpful people Talena over there help me find exactly what i needed.

Talena gave me very good service ! She’s knowledgeable and very nice !

Cheap storage

Great staff! Mary is wonderful and always so helpful even if it is smallest thing. Wont go anywhere else.

I had a really great experience, nice people. Really good property.

Great place, good customer service! Mary is so helpful.

Ok place

Worst storage ever

Customer service is always on point. Initial set up of renting a unit here was made easy and hassle free.

Mary and Mariah were really helpful and friendly. They answered all of my questions and helped me get a promotional rate that I didn't even know existed. I would recommend this place to anyone in the area that needs storage

mariah has good customer service she helped me save alot of money by showing me the best unit for the best price

This place is great and location is easy to access. friendly, clean, and very helpful

Love this place. And the people who work here. Felt good to bring my stuff to a place I felt welcome. Highly recommended!

This place is awesome. The staff is really friendly and the manager there was really helpful and informative!

Inexpensive prices great for storing your extra tools and holiday decorations.

Clean, big storages, easy access.. Manager and staff are very friendly and very pleasant to deal with. Totally satisfied. Good deals too

Its storage.

Don't rent from this public storage. They have rats. My unit had rat poop and pee all over everything.

This place has rats everywhere. All my stuff got chewed on.

An amazing facility to store your belongs, would highly recommend this place.

This is a nice storage place and friendly clerk. Very reasonable prices, I would use them again.

Thanks to Mary & Mariah for great help. I highly recommend this location to All.

this place was perfect, needed storag close and last minute and they hooked me up. Great place, great location and great staff. Very professional!

Great staff.

My storage unit was broken into with 24 hours after moving my stuff in. I move out immediately after only having the unit for 48 hours. I was told they could not refund me for the month per the rental agreement. Don’t leave your stuff in Public Storage facilities unless you are ok with your unit getting broken into!

They gave me excellent service and were very polite

Easy check in process and a nice facility with friendly staff. Babes provided wonderful customer service!

OMG,Mary was so helpful and I will highly recommend this location to All.Great and Clean Location ,friendly staff and good Rates.

I have had an excellent experience at this location and I owe it all to Mary. She is professional, knows her job, happy, and is will to go above and beyond to cater to ones needs and not to mention with A SMILE.

I would like to share that my experience with Mary and Cindee was incredible. I spoke with Mary the first time I called to get an overview of my options as I have never rented a storage unit. She was very professional and informative. I immediately returned the following day and was assisted by Cindee. The best customer service one could ask for. Very knowledgeable about the company, the location and quick to answer any questions I had. She was also professional, engaging and kind. I was sold after speaking with her. I couldn't have asked for a smoother business transaction. Thank you both! Fabian

Clean and safe. Manager is super nice and easy to work with.

Great area. Very close to home. On the 109 bus route.

Laura’s Awesome

Cindee is awesome! So friendly and helpful. This is a well kept facility. If we hadn't moved so far we would come back if needed. Thank you so much for everything!

Mary is an amazing Property Manager and highly recommend using Public Storage AND Happy Birthday Laura!

Disgusting!! My uncle and dad are professional movers and were the were there moving someone's stuff. While they were working they discovered rat turds all over the stuff that they had to move!! Please beware when using this storage place!!

Cindee was very helpful and a fun person to be helped out with. All the questions i had were answered.

Cindee was great and very helpful with everything we needed!! Thanks :)

Good

They will raise their rates unexpectedly, let rats chew their way into your unit with all your precious expensive belongings and poop and pee all over your stuff. When you bring up the issue, they won't make a note in your file, hand you rat traps with poison and tell you to deal with a problem and say "Oh yeah this happens all the time". When you call to complain/ask if you can have a discount, new unit or have them fix THEIR rat problem, they will be rude and hang up on you.

Both the location and the service are excellent here! My wife is the one that mostly uses this space for personal storage, and she insisted I leave a great review for the awesome service she's received while leasing a unit here. Joleene was really helpful in helping me sign up and get the best deal. The other staff were just as helpful, and I love that they have the 24-hour access for the large 12x30 units. Couldn't recommend this location more!

Nice people, good secure place, but Public Storage remains one of the priciest storage companies out there 😭 we stayed for just a couple of months in one of the smaller units and altogether cost about $300, including $20 for a proprietary lock (which we got to keep).

I'm very upset at the hours changing as to when renters can go to their unit. I used to be able to get in until 9 pm, but now during the week I can only get until 6 pm which is impossible with Seattle area traffic, and they close even earlier on the weekends. This makes it very inconvenient for those who work full time. I would've never moved in there if I knew the hours were going to change.

Was ok until they jacked up the price on us after 3 months there.

It's a public storage. ...what more can you say?

I've been a longtime tenant of ps and Mary is always so nice and helpful. For the past two days I've been cleaning out mt unit by myself and its really nice that she checks up on me. She's a doll.

Outstanding time with Joleene..she is awesome and has a great sense of humor!!

I've been a customer here for about going on three years and I'll tell you a nicer, friendlier and helpful staff (all the way up to the area manager) you seriously can not find anywhere else all of whom are willing to go that extra mile to make sure any concerns you may have are addressed cheerfully two thumbs up ! ! !

Easy access, carts for loading

Brittney hooked me up in less than 10 minutes! Great prices, especially with the first month for $1 !! Friendly, fast, clean, HONEST, and know their stuff!!!! Would highly recommend!

Place gets robbed weekly. Don't store here

Our storage unit was just robbed today. While waiting for the police to take a report of the items stolen from our unit, I found out that this is the second time THIS WEEK that it has been robbed. Apparently it was robbed a couple of months ago too. Even the sheriff said this location is notorious for break-ins. We moved everything out immediately!

Great customer service

Brittney is so incredibly kind and friendly; she was just so courteous and helpful in the process of signing up for a locker. Mary was absolutely amazing to me. She was bubbly and nice and was a great tour guide. The two of them work very well together! Thanks guys!

Julie did a great job renting me my locker and was quite efficient in doing so. We even bonded over sneakers. Thanks Julie!

Very good! Very helpful!

Mary is an exceptional employee and very helpful!

Josie is the best! Quick and Painless!

Mary and Brittany are great!!

Brittney is very helpful at this location. She answers any questions and concerns in a polite manner. She also circles around the further units to make sure everything is safe and secure. Thanks!

very fast and competent handling by Brittney. Very good!

Brittney was very nice and helpful. She helped us decide the best size unit for us.

Had a great experience, Mary was friendly and very helpful, made it easy and I was on my way.

The customer service here is first rate. Mary and Ellie were a huge help and went out of their way to treat us like humans, not just faceless customers. The facility is clean and well maintained. My only suggestion would be to get more of the orange carts--but even with them being difficult to come by, Mary still found us one on a busy day with a lot of people moving in and out. Oh, and get a soft drink vending machine, for the employees as much as the customers. :-)

have been here for a couple months now. I usually run into Ellie and Mary, they have great customer service. I have been to a bunch of storage companies, I would recommend this location over any other.

Ellie and Mary were amazing! They were very knowledgeable and helped us find the best unit. A++ experience!!

Eli and Ann were great, and acomidadated my every need. The service is great

I was in and out with great service

Clean nice and friendly.

great and fantastic place to store anything you need . Also the best part is the Fantastic customer service. Great and friendly people work there. You will not be disappointed.

Mary is very friendly. It's a public storage place so not much to talk about but the process is very straightforward. No hidden charges, and moving out was easy. Send some business their way! You'll be glad you did and don't get ripped off elsewhere. I understand it is a national name, but doing good business is what it is.

Very disappointed in being told untrue things. I specifically asked both online and on the phone with someone at the location if the unit we were interested in had air conditioning and heating. I was emphatically told, "Yes" and made a special trip in rush hour traffic to get to the location so I could unload and not be charged an extra day on my rental truck. When I arrived and looked at the unit they told me, "No we don't have air conditioning, you don't really need it." I feel I was deliberately deceived and this deception has cost me two hours of my time and $40 and 40 cents per mile for my out of the way trip based on two Public Storage employee's input. Use caution if you are thinking of renting here!!!!!

Good location near the freeway. Many different sizes of units. Mostly reasonable prices. Can pay bills online or setup automatic payments. Pretty painless experience all together.

Morgan was great! She was very nice and knowledgeable about the units. It was quick and easy to setup. She took the time to show me two different units to compare and guided me through the building, i.e. how to access the building, what promotions were available, etc. Thanks again Morgan!

I was attended by Morgan, she was a big help in getting me the supplies I needed. She also gave me a bunch of helpful tips for moving. Couldn't be happier with the service I received! Great worker and great customer service.

Deanna was very helpful and helped us get the right space that we needed. Thank you!

Very nice very personable and informative great customer relations

Mary!!! This lady was the perfect employee I mean when I walked in she was calmly dealing with two very disrespectful customers but she kept her poise and handled the situation like a professional... Great customer service skills... And extremely helpful...

Grace was wonderful to work with and gave excellent advice. Thank you

Grace was wonderful. I would recommend this place to anyone. Just ask for grace.

Great experience - Mary was very helpful, had a short stay here for items while moving.

Maile was awesome!

Very clean loved how it was pretty climate controlled and secure overall t Feel really good about storing my belongings there

Mary is amazing...

Mailed took great care of us in setting up our storage unit. She was fast, professional and courteous. We love our public storage facility!

Maile was great very helpful

Mailed has been amazing. She is knowledgeable and very friendly. Made this easy transaction.

Maile & mary were very knowledgeable about the whole prosses showed us multiple units figured out witch one is better for us and got us the best deal possible would recommend this place to anyone looking to move.

Maile and Mary were awesome! Very knowledgeable abs friendly.

Very impressed with public storage Mali k be really good service and it's very inexpensive to store your stuff here good job I highly recommend them

Very hospitable staff!!!

Maile was the bestest! Great

Maile the front desk person was just so helpful and courteous. Definitely allowed us to rent the correct size for our boxes. Thank you so much!!

Maile was great. Very helpful at finding the right unit with the right price. Moved same day and she made it work last minute. Will recommend to others, thanks!

Maile was so awesome! She really helped me a lot! I will be back again for sure!

Maile was outstanding and thorough.

I was sent to this location from the one on Evergreen way because they had the unit i needed (climate control). Maile was super helpful. She made the paperwork part of signing up quick and painless. It was an easy transaction. The facility is clean and I'm thankful the girls at the Evergreen Way site sent me to one that would suit my needs. Thanks girls!

I've never rented a unit before and miley(I think?) helped me out. She answered all my questions and was super nice!

The service was awesome. Maile was a wonderful help to me. She explained everything and showed me the unit and sooo helpful. She helped with all my packing needs as well. She was sweet, kind and very professional. Thank you Maile!

Maile was fabulous! !!

I went and get a good storage quick and fast and good customer service from the front desk maile

Mailemaile was great

Great costumer service. Maile help get a storage.

I was very impressed with public storage the place was clean and very well maintained Mary was so helpful and professional with all of my issues and requests thanks Mary.

Awesome service.

Maile and Mary are awesome and very helpful!!! Store your stuff here!!

Maile was great! Very informative and helpful. Great customer service!!!! Thanks!

Maile was great today. Helpful, professional and an overall great attitude.

maile was a grat help to me give her raise

Maile was excellent. She really helped us in our time of need. Excellent customer service.

Mails was awesome!!!! She went above and beyond my expectations!!! I think she realized the stress I was enduring and went out of her way to take some of that load off of my mind!!!!

Easy access and it's handy having the exit in the back. Girls in the office are helpful and friendly.

Malice was very friendly. The property is very clean.

Great

Looked up this place for prices that are reasonable and drove by the facility to see how it looked with upkeep and good security, decided to go in and had great customer service by employees Maile and Kim. Even though the location doesn't have much pull in space up front if you have big trailers its a clean place and Id recommend it.

Maile was very friendly. Units very clean and safe. Would store here again!

Great service in setting up my account and preparing for my move! Very prompt and friendly.

I came up to visit my sister here in Millcreek for a couple of weeks and wouldn't be home to make my payment for my storage. I came in here to find out since I live in California, could I pay my bill in Washington. The two women sitting at the counter smiled and helped me with my problem. They said all the public storage have the same computer system and once I pay here it would go directly into my account in Roseville. They made me feel so much better, I asked their names and I want to give a big shout out to Crystal and Sue for helping me!!!

Oh my gosh Crystal was just awesome! She helped me get into my unit... now realize I get lost in my own house so you can imagine what problems I have finding my storage unit. She walked me right to it! She keeps that place sooo clean and nice! Thank you so much!

The storage unit was exactly what I needed when I needed it, Krystal was very friendly and helpful with geting me what I needed

major thanks to sue and krystal for helping me out of a major jam, had a parking stall for my boat at the facility for a while but i moved and needed a larger more accessible stall for my forty foot 5th wheel monster and i needed it in a hurry called them looking for one, and anyone who knows, it is almost impossible to find one on short notice, they said they had nothing but would keep an eye out. a few hour later the phone rings and sure enough it was them with a stall that had just vacated and was bigger and better than i could have imagined i said i would be there in 5 minutes to do the paperwork. when i arrived they were just getting back to the office from broom'n up the stall for me. i don't think i've ever had such great service before ever from anywhere in any industry, people just aren't like that anymore, thank you to sue and krystal.

Sue was awesome!! She was nice and very helpful. Totally store here.

Clean safe secure storage of all sizes. Friendly help. thank you

We are aution buyers and find Krystel to be very helpful and friendly.

Very nice clean facility and friendly staff. And I just had exceptional customer service. I showed up with a full truck and helper to find out I didn't have my key. Lucky for me the district manager was there and was able to cut the lock for me , saving me time and money.

I came in last Thursday to purchase 2 sturdy boxes to help with organizing my house, but when I approached Sue she explained the boxes and helped me choose the package deal. I came in for 2 and left with 5 and some bubble wrap to help me with my fragile items. Sue was so helpful, I tried writing this last week but I couldn't see what I had written so hopefully this one shows up.

excellent service jason was very informative.

I was thinking about changing locations of my storage, Sue took me throughout the grounds of the property. She showed me the upstairs units which looked very safe, she was a joy to deal with.

Very helpful and fast service! Great to work with! Thank tut!

I have had a storage unit at this location for several years and have always been treated with courtesy and respect. The folks there go out of there way to be helpful. I do a lot of loading and unloading and the only downside is that there are not enough carts - right now I think there are only two so on occasion I've had to lug a lot of stuff by hand. Please provide additional carts.

she was so great.

it was fabulous. very friendly and professional. Barbara was a big help.

it was good. staff was friendly.

Krystal has been very helpful with us with all our storage needs. only downside is the lack of carts. other than that small issue, I'd recommend this facility to anyone with storage needs

Krystal is super helpful.

Very personable!

Great service but needs more push carts and the ladies in the office are fantastic

Excellent property, very clean and easy accessible. The personel are wonderful to work with

Great experience and Barrett was awesome

This place is very clean. The parking lot is always clean. The hallways get swept regularly. Can you tell how great I think it is that it's clean?

Krystal was awesome!

Excellent

Came here with a unique at of questions about a complicated situation of authorized user details kyrstal and Amy were very helpful in trying to answer those questions and what I need to do get it taken care of

Very friendly and helpful, clean facilities and good security system

Awesome and very informative! Great personality!