Public Storage Self-Storage Units at 22510 76th Ave W, Edmonds, WA

I have been here for many years and seen changes of new people and all of them have been nice and friendly and go out of their way to help me.

Property manager, Analea is not only polite but went above and beyond to help make my experience moving less stressful. Also to her credit, the unit was clean and the grounds are well maintained.

Tukai is tremendous. He helped get me set up, resolved an issue with the unit I was renting, got me a great deal, and went out of his way to be of service. It's employees like Tukai who will keep me coming back to Public Storage.

Analea was so patient and helpful she is a really good person.

Ever since Analeah stepped into the office, this place has been spotless!! She goes the extra mile to make sure all areas near the units have no weeds, trash, or leaves. I really appreciate the effort. She is such a friendly person too. Great hire, Public Storage!

This place is wonderful. So spacious and clean. I really love how friendly Analea is in the office. She was so helpful and welcoming and made me feel like a valued customer, from the start. If I could give her 20 stars, I definitely would!

Incorrect information given to me from their customer representative in the front. I had to call support and get the correct info. She also wasn't too friendly. I'd say try another PS elsewhere.

Haley helped me rent a storage unit yesterday —she was the most helpful and competent of any of the employees I have ever dealt with at Public Storage!! We ran into several paperwork roadblocks and she instantly had a way to solve them and she put in extra effort to find the specific unit i needed. You will be lucky if she is on shift when you need help with anything. Thanks Haley!!! You’re the best!

Haley was great with how she treated me and was extremely patient going over the pricing. She is a valued employee in my eyes!!

I came in seeking packing supplies. Haley was super helpful and informative!

Haley was so helpful in showing me how to download the PS app and showing me to my unit. Thanks so much!

Haley was superbly awesome and comedic made bill paying experience a treat

Haley is so helpful! Booked my unit on the spot. Great units available.

I went in and had a few questions and Analea was so helpful showing me the spaces and gave me all the information I needed to get started. I didn’t end up renting at her property but I did rent at one closer to my home. I highly recommend this place.

My unit was burgled sometime in the last month at this property. A Public Storage lock was put on my unit AFTER my unit was obviously broken into and I wasn’t immediately notified. Which means there was either extreme negligence that prevented them from notifying me or someone that worked this property was in on it. Take your pick, one is as bad as the other. The amount of time that passed between when it happened and when I was notified allowed the trail to go cold and drastically reduce the chance of anything being recovered. Both deputies I spoke to at Edmonds PD said burglaries at this property are more frequent than others. If you plan on storing anything of value go somewhere else.

Haley the property manager on site was super helpful in trying to help assist me with my storage needs. Thank you

Haley helped me do a space transfer so my new unit could be close to my first one for convenience and I am so grateful and appreciative of how helpful she was and easy she made it

Haley was super nice and helpful. She when over everything with me and showed me where my space was. Really like how helpful she was.

I received outstanding customer service from Tukai when renting a storage unit at the 76th Ave W. location in Edmonds. He thoroughly explained all rental options and pricing structure, and showed me the available units to help me make an informed choice. Tukai is a great example of putting the customer first; I could not have asked for a more professional or helpful person during the rental process.

I'm working to get a unit cleaned out. I'll be selling antique safe, tools, and electrician components.

Haley was so sweet and super helpful getting me an estimate on moving boxes and packing supplies for my upcoming move. Definitely will be coming back to purchase from her!!!

Good experience, clean and easy to Access. Lori was a great help and Sarah

I've been renting here for 9 months and have found a place to put my things. My friend introduced me to this location and Lori and Sarah were very helpful. Thanks! The location and storage were perfect

Very good experience! I got a great deal from a very helpful employee, Lori. I got a sale deal half off my unit !! I came on a great day! Thank you Lori !!

Lorri and sarah are very hrlpful as well as caring and understanding. When attention is needed from staff they both are always more then helpful goimg above and beyonde to suit my needs. Excellent storage facilitievery at home warm feeling atmosphere. :)

Lori was a great helper! Thank you for everything!!

This facility is great. Clean restrooms and friendly employees. Sarah is super helpful. And remembers your name even.

I had a great experience with Lori at the front counter today and previously. She's the best! My overall experience at this location was excellent. Easy to get to and find my way around. Highly recommended 🤙

Lorii helped me out explaining my bill and provided great service! She also showed me how to install and use your app and neat features , awesome service !

I'm very happy with the service from Lori and Regina and the help in transferring my space from your other Edmonds location. Thank you ;)

I rented here years before and received great service. I found myself in need of storage again and boy was I happy to see that Lori is still here! And she remembered me after all this time. Great service then and now. Thank you for all you do Lori.

Sarah is amazing, she is so knowledgeable and helpful! The facility is clean, easy to access and secure. If you need to store your stuff, go see Sarah she will take great care of you!!

Lori was very helpful and got me a great deal! And she’s a great person 😀

Honestly best storage facility I have ever used. Sarah and Lori take it super seriously to keep guard on the place and remember who has a unit here. The units are clean and ground floor accessible and fairly priced. I’ve used many storage units but I’d never before had an experience where I actually felt like my stuff was safe and this was a little unit I rented with a guard. Amazing. Go Here!

L’emlem was extremely helpful I received excellent customer service.

Lori was very helpful, knowledgeable and friendly. I am thankful for her help.

Lori has been very helpful during all my time renting here. Shes great. Five stars

Great location! A N d excellent friendly informative service!! Thank you Lori! This is the best location I've visited so far- I'm excited to move into the space

Lori is so awesome she helped me out with key and everything she is absolutely amazing and helpful. Thank you so much Lori

This place has fantastic service. Lori and Sarah are particularly amazing and really go the extra mile, and with a smile. Thank you!

Sara is just a fun knowable, friendly person. If you don't like Sara, your either stupid or dead. It's people like Sara that(thou it's been a while) when I need storage I look to Public Storage.Thx Sara😉

After shopping around different storage facilities for a few weeks, I ended up here, and I couldn't be happier! Sarah and Lori are incredibly kind and helpful in getting me setup, and answering any questions I've had. They are top notch!

I've been renting space here for a few years and it's been a great experience so far. I recently had an issue with my storage locker and Sarah was super friendly and helpful. She was able to setup a transfer and made the whole process easy.

Very helpful and a great attitude! Thanks Lori for everything!!

Sarah was awesome to work with renting our storage. She was friendly, helpful, professional and the unit was clean and easy to access. I would def recommend that location.

I've tried several storage facilities in the area for my small business storage needs and this location is by far the best. Sarah and the staff are attentive, respectful, and cheerful. They keep the storage facility clean and safe. Plus the prices and availability are the best around. Highly recommended!

SARAH IS AMAZING AND ALWAYS HELPFUL ANS POLITE. Everyone here is great and it feels super secure. I highly recommend this place

Lutricia was extremely helpful making sure my needs were met when I was done utilizing the storage space. Everything was easy as her clear and concise directions. I’ll def be coming back to use this space if I need additional storage. More so after interacting with Lutricia.

Luttricia cool peaple

Lutricia was very helpful

Lutricia ,super Helpful..

Lori gave me excellent service with renting both units. This is a very good storage site that you have

Sarah at Public Storage in Edmonds Washington is professional, smart and a very kind person. I know my belongings will be safe there. My experience was Very positive.

Amazing staff Lori and Sarah

The updates to the property look great. We come to our storage unit often and each time we see Sarah she is amazing. She checks on us to make sure we are happy with our unit and that we feel good about keeping our belongings there. This location is very lucky to have such a caring and dedicated person working for them.

Excellent!! Great communication!! Update: Thanks to Sarah and Lori at Public Storage to help close and finish up our account. The space was perfect for what we needed. Clean, well staffed, and great security. Thanks so much, will rent storage space from y'all again!!

We needed so storage selling our house and finding another. We selected the public storage site at 22510 76th Ave W. in Edmonds Wa. and found the two employees, Luticia and Lori, at this location to be very helpful informative. Thank you both for your help.

I just rented 5/10 size storage at this location. The customer service by Sarah was superb, a rare luxury nowadays. It was an absolute pleasure to talk to her and get all the answers to my questions. I checked out the space before I finalized my transaction online which gave me a peace of mind on the moving day. The space was bigger and cleaner than I expected. Thank you, Update for the review, 09/09/2022 Public Storage doesn't honor their promise after you move in: When I signed up I was promised that my bill would be $55 a month for a year but after just 5 months they started charging $67. I just talked to their CSR and she had nothing she could do.

Great experience getting set up with a unit! Would definitely recommend. Sarah & Lori both were easy to talk to and very helpful!

Great place to rent a storage unit,. Super Friendly ☺️

Very helpful and friendly. Both Sarah and Lori were awesome to work with. I would reccomend this location.

The lady who works the front desk went above and beyond. Excellent customer service.

Lori and Alexandra ; thank you so much for your help!! Found us a unit that is great

I recently rented an RV parking space from Public storage. Lutricia helped me out initially and both Lutricia & Sarah helped with a few changes we had to make to our account. They were both very helpful and made the process much easier for us. thank you both for your help. We are very happy!!

I’m glad I chose to store my belongings at this location. Sarah, and Lori were really helpful with help find the right unit!

Luticia was the woman that was attending to myhusband and I and she did the best job with helping us when we had trouble finding a spot to put our truck. Her custermers service gets a five out five stars from me and deserves a raise. Thank you for your kindness and I would recommend to all family and friends to rent here if needed.

Lutricia, Lori aand Sarah were great! Move in experience was easy!

I would say my experience here was absolutely amazing. Sarah the women that helped me out went above and beyond. She was so kind and answered all my questions and really made the process easy for me. 5 stars from me no doubt.

Very grateful for the help, Lori Sarah and Lutricia!!

Great service!! Thank you Lori , Sarah and Lutricia

Thank you Lori Sarah and Lutricia, nicest people I've run into in the storage business

Super helpful lady working there on Monday morning.

Clean and secure as well as affordable. The hired help was courteous and informative. I found Lucricia to be especially pleasant. So much so that I had to ask if she was the proprietor. It is rare to meet hired help that is as dedicated to representing the interests of the customer so well that it benefits the owners of the business. I will recommend Public Storage, especially this location to others.

Latricia is amazing!! I wish I could give her more stars!! Thank you so much for making my storage experience memorable. Friendly, knowledgeable, and great customer service!!

Thanks Lori, Sarah and Gabby for Making our move só easy

Super‐easy move- in/ move-out process. Friendly management.

Sarah and Lori were great helping us with the rental of our storage unit. They answered all of our questions and made the whole process super easy.

Sarah and Lori were both very very nice and set me up with the unit that I needed for moving they were efficient and gave me a wide range of options thanks

Lutricia at the 76th location is always great! Whenever I have needed assistance she has helped me as soon as possible. Great service. Lori & Sarah are also always very helpful. We have a few units with PS.

Lutricia and Lon did a great job in my first experience with storage

Storage unit had break in and multiple break INS after and before

Lori and Sarah, thanks for all you do

Lori and Sarah! Thanks, you guys are great!

Lori and Sarah have been so kind throughout the moving process. Made it a lot easier and we thank you

Very sweet girls, Lori and Sarah. They took a lot of time to make sure I got a storage

Rented a space in their sister facility at 23010 Hwy 99. Management for both facilities it's located at 22510 76th Ave W. Storage space is clean, app makes access super easy and management is fantastic. The day I moved in I needed to switch spaces. Lori and Sarah were incredibly helpful and worked with me to get into a new space within minutes!

I rent at the location on 99, Lori helped me make a payment on your new Kiosk over there. Nice set up!

The staff is wonderful. The storage place is a little run down could use T. L. C.

Sarah and Lori Great customer service

Lutricia did a great job helping me the get the right unit

Thank you Lutricia for your amazing customer service. I have been using your facility for over 3 years, it’s safe, clean and budget friendly. My daughter Kassandra also raves about your excellent customer service!

Thanks for your help this morning with my 99 location this morning, Lori

Lori answered all Of my questions with a smile! Thanks!

Lutrica was a great help getting us set up.

Lori and Latricia and Jacob help me a lot and great customer service

Lori,Jacob,John and Sarah were so helpful. Treated me like family. Highly recommend this facility.

Sarah and Lori were so helpful with re-renting here at Edmonds Self Storage. Good customer service is hard to find these days and I found it with these wonderful Managers. Very refreshing!

Lori and Sarah gave me great service! I highly recommend

Lutricia was very helpful throughout the rental process today thanks

Lutricia and Laurie were helpful to me and gave me all the information that they could.

Lutnci,Lori,Dezeree

Lori,Lu,Sarah and Desiree are outstanding!!

Sarah, Lori, and Desiree were extremely helpful and did a great job

Lori, Sarah and Lutricia did great work today!! Thanks for your help ladies 😁

I have been renting here for a few years. I have put up with several rent increases, and each time I am forced to pay for insurance. I had a break in this past year. The hasp was removed which made my lock worthless. I lost a few items, but i have not been able to file an insurance claim. I think the mandatory insurance is worthless

We rented a storage unit yesterday online with contactless check-in. The whole process was simple and efficient. But where they really shined was today when we realized the unit we rented was too small. Lori and Desiree helped us to transfer into a larger unit. They were both so helpful and kind. They were super busy, but they took the time to quickly transfer our unit, get us a new lock, and make sure we were all set. We never felt rushed or like we were inconveniencing them. Both Lori and Desiree were fantastic. Thanks again!

Very helpful and good staff! Lori, Letricia and Olivia were very welcoming and good within assistance to my needs! This will always be the company that I choose !

Sarah, Lori and Olivia were very helpful finding us the right size and type of storage unit. These were friendly, helpful people on a rainy day.

I rented a unit from Lori, excellent service! Madi, Olivia and Sarah were great too!

On behalf of Greta, she found Lutricia at the 22510 Hwy. 99 office to be more than helpful. Great, friendly service!

Lori service was very helpful and courteous answered all questions and her guidance thru process was easy to understand and do and she was not pushy or anything very nice thank you

Madi & Logan are awesome! Madi went beyond typical service to help me find the exact unit size I need. Thanks so much!

I accidentally reserved a unit at the Public Storage down the street. Lutricia assisted me with canceling the other reservation and showing me the sizes of the different units that were available. Very helpful and informative!

Lutricia helped me out today with my rental. I would give her six stars if I could.

Great customer service from Lutricia - very helpful - explained things in great detail

Lutricia has been very helpful and I enjoy doing business with her. Louis

I'm always greeted by an employee which is incredibly very happy to answer questions that I may have

Lutricia, Logan, sarah and Lori were all very helpful

Lutricia, logan, sarah and lori are very helpful paying my bill.

Nice and clean area

Thanks a million Lori. You made my moving so easy going. The team work with Lutricia and Sarah, its really helpful.

Blown away by the professionalism and dedication to a positive customer experience. Lori and Logan were specifically very helpful. Highly recommend to anyone looking for a temporary storage solution.

A stressful situation was made 100% better due to the help from Lori and Lutricia

Why is your street frontage looking like a slump? Over grown weeds since the spring. Are you running out of budget to maintain your property? You are making a bad statement for Edmonds. Please clean it up.

Heather was very soft spoken, kind and helpful today. Made my experience a smooth transition even made sure I understand every little detail and was kind enough to stop by my storage space to make sure I had a lock and key and if there was anything else she could do. Thank you Heather for a great customer service and I appreciate it.

Lori, Lu , and Logan have gone above and beyond for our family! We were in a predicament and needed storage with almost no notice. Their customer service is exemplary. Can't say " store your stuff here enough! Thanks, Lori, Lu , and Logan from the 3 of us!

Lutricia was so helpful! I have been having lock problems for a few weeks now, She was quick and fixed the problem right away.

Great facilities, Lori was very nice, perfect contactless set up, all on line. Unit was clean and ready when I scheduled it. And the price was way better than any other storage facility around. Thanks for the great experience!

I rarely write a review but wanted to share this 5+ star experience. My Mother is an elderly woman who has had an unvisited unit for a number of years. There were a number of issues getting access to her property such as access codes, lost lock keys, replacement locks, etc... Latricia, LoganKay and Lori are an exceptional group of people that were very helpful, kind and most of all patient with my slowing Mother. We needed to make several trips to the facility (due to our own issues) which required questions and paperwork each visit. Not only did they gladly work through lunch breaks, they took the time to get the required paperwork to the car rather than having my Mother get in and out. The group at this facility take pride in what they do and it really shows. Great staff - Thank You!!!

Thank you for the great help.

Laurie and Danie were awesome

Logan was excellent!

Lori and lutricia have really great service highly recommend

Lori and Lutricia are always so helpful keeping me updated on my storage units needs. I've been a renter for over 5 years at their location. They are very professional and kind. I am grateful. Thanks ladies. I appreciate you.

Lutricia was helpful

Lori and Lutticia We’re very kind and helpful they even open the door right at closing to help me make my payment definitely come back here and rent a storage payment anytime I need one

Lutricia was super helpful in helping sorting out my account issues!

Lori and Latricia provided great customer service. Good location and easy to navigate. No complaints at all. Would use again.

Fantastic experience from Lori and Logan Kay! Excellent customer service!!

LoganKay Helped me move in after I reserved a unit online. She made the process so easy and offered the best service. She went above and beyond to help my husband and I. This is why we have remained customers of this property for so long!!!! Thank you so much!!!!!!

I came in to buy some storage boxes. Lutricia was helpful, friendly, and speedy, great for my "of course I am running late" situation!

I rented a unit in January of this year and now, 5 whole months later, they are upping my rent $20 a month. This place uses misleading scam tactics to get you in - I was told this is actually the company's typical behavior to raise rates at 5 months in. I will be finding another place ASAP. Beware.

Easy to use and wonderful customer service from Lori who works there!

Some communication issues but a great storage facility. Thank you Lutricia and Lori for always taking care of my concerns and being so helpful.

Lutricia was very helpful, making sure I found the space I needed 🙌 would recommend 👌

Great service from Lori and Lutricia..thanks a bunch

Toilet! All sales reps tell you “you can always return the unused boxes”. It is not true! Great way to get you to buy more, and then tell you at the return SORRY! Find a business that would like to provide customer service, do your self a favor and go some where else!

Lutricia was over the top helpful in setting up my rental. I received the kind of customer service from her that we use to expect, but all too often do not receive these days. I watched her handle multiple customers with respect, kindness and caring for each of their individual needs and requests, as she did with mine. PS is lucky to have her. She took the time to show me all options, even walking across the entire facility several times to show me what I could get, until we found the perfect fit for price and size. Thank you PS for employing Lutricia, made my day!

I would recommend this facility when you have a choice. The customer service representative Logan Kay made a huge difference in getting my storage issues solved. Good location and well managed facility.

Great experience! Lori was very knowledge and walked me through the whole process with ease

Lori was very helpful. A really nice and sweet young lady

Logan was a super Hostess she was, what can I say SUPER.

Great support form Lupricia!

At this location the patrons are so Fortunate to have Logan Kay assisting them in their storage needs. She has always been very professional with my storage requests. She is an Excellent example of how each and every client should be treated. Thank You Public Storage for choosing to hire Logan Kay!

This is 3rd times I use Public storage. This is the best storage because Lutricia and Kathrine are very kind and professional.

Exceptional customer service and help, the staff helped us to determine the unit size that will be best for our needs. An made the transition to move into a storage unit easy and fun.

Kathrine - was fantastic and very helpful.

Technical difficulties warrant the missing star. Otherwise, my experience was perfect. I had to do an in-person appt to rent the unit because that’s the only way to bypass the insurance. Kathryn was great! She was knowledgeable and helpful and cheerful even while doing her best to overcome further technical issues with the iPad used for electrically signing the various agreements. My overall experience was entirely positive, easy to rent the unit, found it easily and clean, code for secure access, etc. Kathryn was definitely the best part of the experience!

Kathrine was very helpful and courteous. Our experience there was excellent because of her.

Best front desk staff at a storage place I have evercworked with in 30 years of using storage units. Truly top notch and diligent.

I have a unit at this facility and up until recently things were great amd still are as far as the employees go but their security unfortunately needs improvement because myself and 3 others had their umits broken into recently and because of their lack I'm security there was no video of the person/s who did it

Kathrine was super helpful she definitely made this whole transaction seamless and she explained everything so i could understand!!! She was amaaazzzinng

Friendly staff, nice units and generally safe area. My only gripes would be that the rental rate gets raised a decent amount each year, and the Covid hours make it difficult to work around my actual work schedule, but that will go back to normal at some point. Lutricia helped me reset up auto payment, and was very helpful.

I have always had great experiences when dealing with this Public Storage! Latricia is kind, quick, and knowledgeable in all parts of her job and was even willing to help me carry my boxes I purchased back to my car! Also a big positive for me is how they are taking all the correct precautions to help prevent the spread of covid-19!

Very nice and friendly manager

The office lady is really personable and cute! 😉 The property is clean as well as the units too

Lori Was Very Helpful and answered all my questions with ease.----------I would give property # 08160 all ten,s and yeses '----------------sincerely ----Jerry Sharpe

Friendly and helpful staff! I love it that so many of them wave on my way in and out - that seems like a small thing or a no big deal but I work in customer service and I actually miss it on the rare occasion that no one waves at me as I glance in the office driving in our out. It's something that is not necessary but makes you feel like they care and they do the extras! I love it ... :)

The staff here are fantastic. Very down to earth and friendly. I'm so glad that our storage is located here and not at the public storage located a few blocks south of us on Hwy 99. The management has been nothing but horribly rude, inappropriate with their assumptions. They have discriminated against my bf's step brother and have unjustly tried to evict them for things they haven't done.

Their service made my day! I come in wanting to change units to a smaller one (half the price) and quickly Lori starts looking up the cheapest unit assuring me I’ll get the online price. Between her and Maddie my move out/ move in was painless! I’m so glad I can store my stuff here. These women are rockstars.

I am a new on storage units, Stopped by this location to get a filling of the size of the space and cost; Ria welcomed me and offered a awesome customer service, gave me a tour of the units and explained me how things work. without hesitation I opened account and now I am a Customer of Public Storage and very comfortable with the service on this location. Thank You Ria!

Lori and Liz were very helpful in choosing the best storage units that best served our needs. Profesional, friendly,and great prices.

Great storage facility! Convenient, clean, and the staff is terrific! Lori and Courtney were very helpful and efficient! I recommend Public Storage @ 22510 76th Ave W, Edmonds, WA 98026!!!

In preparing for a cross-country move, I stopped by this location twice for supplies. Lori, Courtney and Mandy were incredibly helpful and friendly without being overbearing. They even helped me bring the supplies out to my car! The supplies store was nicely stocked and tidy with reasonable pricing. Great location! :)

Lori is super helpful and friendly. We made a reservation with the 1(800) number and before my husband was even off the phone Lori was calling to confirm the reservation. We came in and she got us all set up very quickly and even helped carry our package of empty boxes to the truck. So nice!

Got a great deal and onsite help from May and Courtney was top shelf!

Lori did an amazing job helping me today. Thank you

Lori , Steve, Courtney and Lutricia were all so helpful. They made it fast and easy to get us set up with our storage unit. Would recommend to anyone looking for storage.

Great experience as someone who had to move across state and drop off my whole apartment as soon as I arrived. Lori was a big help in getting me setup with the unit and made the whole day quicker even with the 20ft U-Haul truck I had to unpack.

Humble introduction

Lori was very helpful with picking a storage unit for our needs.

Friendly staff and very helpful

I found the team at this location to be outstanding regarding service -- responsive to my personal needs as a handicapped individual. Luthcia and Lori went out of their way to serve me. Great testimonial for the location!

Awesome service and such patient and caring stuff.

I was in the process of moving, was cranky and in a hurry and needed to rent storage quickly. Lutricia and Lori bent over backwards helping me out and getting me just what I needed. I came in all anxious and walked out with just what I needed. Thanks, Lutricia and Lori! You helped turn a bad day into a much better one for me and I deeply appreciate it.

Lori, Lu and Liz, the office staff, were very helpful and friendly. The storage units are not musty smelling.

Lori, Victoria and Liz gave me great service today! Always a pleasure !

Lori, Lutricia, and Tanner are always very helpful and provide great service.

Excellent customer service by all the staff.As well as LORI.Thanks

I have been a customer for quite some time now, and Laurie, May and Elizabeth have always been very professional and eager to help. I would highly recommend this property to anyone without reservation...keep up the good work, Y'all!!!

Lori and Tanner are fantastic!!!! Best customer service I have gotten.

Lori and her team were great and made the experience wonderful. My stuff was safe and easy to access while I sorted through it. Relieved a lot of downsizing stress. Thank you.

I've had a storage unit here for several months now. Everytime I have had to go into the office for questions or to buy moving boxes an way not they have been very helpful. Especially this last time with Lori, May and Victoria. Professional and friendly.

Kendra was very helpful and informative! Was happy to show us multiple units to help us make our decision on a unit. Great service!

This location was recommended by a co-worker and I'm very glad I stopped in. With absolutely no plans on where to relocate to, I was beginning to get nervous and anxious about the fact that I only had 10 days left to vacate the house I'd just sold. Lori and Lutricia made me feel welcome and very well cared for, now with a storage unit on a month to month plan I'm able to relax and take my time finding a new place. I walked in nervous and walked out smiling, You guys are the best!

So far do good, reserve a spot it was clean and the price I was quoted. Lori, Elizabeth,& Steve were all friendly and helpful

Lori at the pubic storage on hwy 99 in Edmonds was awesome. She took a lot of time with us and helped us figure out what size unit we needed. She was very friendly but professional. I would definitely recommend this place to anyone I know...thank you lori

Absolutely amazing! Lori and tiffany are some of tbe most cordjal people i have ever met. I ask ALOT of questions and can tend to talk alot but they made me feel totally respected and put up with all my constant inquiries. They also made friendly side conversation showing it was more thsn just business to them. Highly recommened this storage facility.

got a trick and treat deal. overall was ok after initial deal was felt.

Julie and henry and lori excellent customer service and very patient. Got me a great unit.

After reserving my unit online, I scheduled an appointment to view it before renting. I was helped by Shelbie, and she is without a doubt the nicest person in customer service I have ever interacted with. She took the time to find out what my exact needs were and made sure that the unit I got met all of them. She was super friendly, really helpful and made the experience so enjoyable!

Lori and Tiffany were very helpful. They explained everything clearly and they found the right storage space for me.

Lori is a welcoming, friendly and professional. She clearly enjoys what she does and cares about her clients. What a pleasure to receive such friendly excellent service!

Super fast and super easy! Way cheaper than other places I found and honestly getting into my unit is way easier here than anywhere else. Lori and Steve helped me! They dude so great and were fun to talk with while we figured out all my stuff to get started!

Lutricia and Lori were a ton of help! Thank you to both of them

Friendly efficient service

Lutricia and Lori are great

I am a new customer and was very happy to be greeted by Lori and Julie. They made the process of looking at available spaces and renting a storage room super easy and convenient. Looking forward to being a long time customer of this facility.

After checking out different storage facilities, I was highly impressed with the price & professionalism at Public Storage! Shelbie at the front desk was extremely personable & helpful with any question we had. Made us feel completely at ease...thank you!

Julie and Lori did an excellent job with easing my worries about renting a storage unit. They were honest and up front about everything! Definitely recommend!

Julie, Lori, and Shelby provided excellent service. The facility is well-kept and seems very secure. I highly recommend it.

Amazing service and super friendly. We are new in town and the hospitality was just like home. Lori and Lutricia were so helpful from Directions to local sights as well as encouragement about how positive Washington is to live and how much we will love it. I'm so grateful that they put up with us bieng late to the showing of the unit on account of us not bieng used to the highways. Again thank you public storage!

Julie and Lori provided outstanding customer service! Julie took our call and answered all of our questions. Julie was one of the nicest people I’ve had the pleasure of talking on the phone with! Julie was super helpful!

Lori helped me out with my storage unit and was super helpful and friendly. She explained everything well and was quick and efficient. The facility was clean, secure and safe. Thank you!

I kept my things here for ~6 months. Lori assisted me at check-in and check-out, and Shelby greeted me at check-out. These ladies were extremely friendly and helpful. Lori even gave me a unit that was easier to move in/out of. The facility felt secure, and the unit kept my things dry. I would highly recommend this Public Storage location!

Access is a little awkward but once inside its like every other storage place it is expensive and they make you buy their insurance and their lock, no you can not use your own pad lock at least not for the locker we rented

Totally painless

Lori was amazing after stress stress stress of moving itbwas awesome an breathe fresh air

Thank you Lori, Julie, Alexander, and Matthew for the welcoming and professional experience today!

Increased my monthly rate by $80 randomly...probably trying to get back for the promotional 1st month free I guess. Immediately switched to another storage facility, would not use public storage ever again. Scam artists.

Lori, Tracy and Shelbie did great. Very clean and the price was nice. Very satisfied

Lori, Julie & Tracy are amazing

I reserved my unit online and then called to see if I could come in same day to access it. My appointment was at 2 PM. I met with Lori and Tracy who took me to see my unit which is exactly what I wanted. Went back to the office to sign digital paperwork and purchase boxes. And I was out by 2:15. Great customer service, very friendly and helpful. Property is clean and we'll kept. Thanks Lori and Tracy!

I have stored my belongings at this location for over 4 months and they continually insisted I set up auto pay. Once I finally set it up their system malfunctioned and locked be out. there is no way to pay unless you physically show up to the location and hope that someone is there and not the sign that says we might return in 30 minutes.( i tried at 4 different locations) if you have any issues they are not helpful in trying to resolve them and will charge you a 30$ late fee and not give you an option to pay. Only store your items here if you do not care if you ever see them again. they will also hound you every time they speak to you if you have reviewed them... well here is your review. Do not use this company. update: after paying all of my storage fees and moving out. two months later i get a letter in the mail from a collection agency about a 200$ charge to an account I no longer have. I never received a bill, or contact of any kind, and yet, they have reported me to a collection agency and are saying i owe 200$. i called when i moved out to verify all expenses had been paid and was repeatedly assured by upper management that I was paid up to date and we would be done doing business Finally! Now after repeated attempts to reach upper management I get to speak to no one and continue to leave voice mails. How can a company continue to do business like this? I will never be storing items at another public storage location and I hope you avoid them like a disease.

I stopped by yesterday to check out the units and try and figure out what unit was right for me. I walk in and was greeted by Joe. Joe walked me through the units that fit my needs. I made a decision on the spot and Joe was very helpful in getting me set up and out the door. I was in a hurry and did not intend on renting that day but Joe was friendly and knowledgeable and answered all of my questions quickly and directly. Thanks Joe !!!

Julie and Joe. Fantastic service injoied meeting them both looking forward to story my stuff here thank you for a wonderful experience

Wendy was fantastic. She saved me money on a special deal for a larger storage unit. Also was very clear about how to get in the gate and the hours available to access the storage unit. I was very pleased with the service here & the storage unit.

Great place to store items they have good rates and a very nice and helpful staff! Lori and Joe went above and beyond with my move in!

My experience here was FANTASTIC today! They offered a MUCH lower price than anyone else in the area, which is a key component, as I'm flying out of state for a contract that may be extended up to six months, or maybe longer. Lutricia worked with me, and she was wonderful. She made sure to explain all the obligations without being tedious or boring with it, and was happy to show me around the place! Lori was a delight as well. Either one will take care of you and even look up deals to see if they can save you money, or make sure that you are making the right choice to fit your moving needs. The place is a bit awkward to get into, but that is a problem with the civil engineering of the area, and not the business itself. Highly recommend based on my off-loading experience with them today!

I use public storage to store my business equipment, because I live in a condo. It’s working great for me, and the people here are super friendly. Julie and Lori set me up and and been there for me-answering any questions that come up:)

Lori , Julie and Wendy were very professional and helped me with everything I need. Very friendly staff.

Julie and lori gave good honest courteous service and helpful .

It's the regular outdoor storage, very clean. This location is a little weird to get to but still convenient right off hwy99. Try to score a deal for a bargain, storage can be expensive!

Love the staff here: Lori, Lutricia, Julie, Anthony and Chuck are all great! I appreciate Lori staying late to help me :)

They are lovely. 😍

Lori and Lutricia were so kind and professional and SAVED US when we couldn’t find a place for our car to stay on the worst day ever!

Lori, Anthony, and Julie who work there are the best of the best. Great people, great place. Very professional. I recommend them highly.

Lutricia and Lori are friendly and very helpful, I'll be storing my stuff there tomorrow

Lu and Lori were friendly, professional, and super helpful with my experience when I rented a storage unit to leave my business belongings at Public Storage. Will gladly recommend and refer them. Thanks.

Lutricia and Lori made this experience so easy/ I would definitely recommend this Public Storage and their wonderful staff/

Rented a space with Lori today and her and Julie provided nothing but top notch service, thanks!!

Lori and Julie provided excellent service. Good prices and clean location

Julie and Mitchell and Lori customer service was great, they were very kind and professional. Highly recommended place to rent. 👍

I just had a wonderful experience renting from Public Storage. Lori and Lutricia were so helpful, answered all my questions and I felt so comfortable leaving my belongings at Public Storage. It is clean, professional and the staff is amazing.

Lori and Joe were very helpful!

Lori and Joe do A real nice job here, the prices are good and it's a great location.

Very fast and friendly check in from Lori, all of my questions were answered

Julie, Norma and Lori were great and so very helpful!

Great facility. Lori and staff and very helpful, and approachable with any questions.

As a new renter, I went through the transition with the help of a very professional staff that went out of their way to help with my move in. Great job you guys

They were friendly when I first moved in however, after renting with them for a year they raised the price to over $100 a month so I started shopping around. Found out they are advertising the same space for only $65 a month. When I asked about this they told me my unit is "already under market value so we can't change the rate". Doesn't seem to be the case if you're advertising renting the same unit for less then you're charging me.

I have rented here in the past. I currently rent space here. And, I will rent here again in the future. Because, they just do it right. Lori and Norma assisted me in finding the correct size space I needed and they were professional and friendly. They have lots of options and the whole place just meets or exceeds my expectations every time.

Lori and Lutricia were a great help. They took a lot of time in helping me and it is appreciated. I enjoy storing here

Been a loyal customers for three years and I can't say enough goof things about Lori,Julie and Lutricia. You're lucky to have such a great team

Norma is great to work with!! Julie was also nice and helpful, but I mainly worked with Norma.

Norma very nice . Grait rate , fast costumers service , good location. Thanks a lot Norma .

Julie Lori and Norma were fabulous. They were super helpful when I was choosing my space, giving me lots of options of spaces and door sizes to meet my specific needs. People were always available, when I needed help. Spaces were clean, dry, and accessible.

Easy, friendly, quick. Lori, Julie and Lutricia made the whole process quick and easy. I would come here again if I need another storage unit.

Used the unit for 9 months. All went well. Grounds were always clean. Lori and Lutricia were always happy and helpful. Would use if again if the need arose.

Great help, Lutricia & Lori are always great help!

People that work here are great! Big complaint to owners...as much as you charge for storage units, you should be able to pay for someone to plow ALL the access to units. Needed to get to my unit during snow and had to walk. Very inconvenient for me....70 year old woman with a recent heart transplant.

Julie, Mitchell and lori at public storage in Edmonds where very pleasant and helpful. They were very attentive to my needs without being pushy or overwhelming. And they made sure I had everything I needed. Thank you public storage.

Lori was fantastic and thorough

Latricia was incredibly helpful renting me the correct size unit. Very professional and friendly and explained process from billing to access

Great customer service

I have a very good experience in this storage. They are easy to access, have a convenience location and the Staff, Lutricia& Lori were both very friendly and helpful. I would like to use them again in the future.

Great experience trading in my 2 small storage units for a single square one. Smooth process guided by Lori and Julie. Thank you ! Saving more money by consolidating and better layout.

Lori and Kalie gave great service! Very easy set up too, thanks.

Lori was a great help. Very friendly and knowledgeable.

Lori and Alex were very helpful.. They made the hassle of moving a lot easier@

Easily accessible location, a bit cheaper than other PS in the area, staff are great, really helpful. Unit was properly clean.

Lori and Julie were very friendly and on-point. Got the unit selected and rented quickly and easily. Second time renting here, had a good experience previously so decided to return.

Great help from Lutricia, Lori and Julie!

Julie and Norma were very helpful in getting me set up with the space I needed. Nice to work with.

Every time i stop by my unit i am greated by name and a friendly wave hello/goodbye. I have a very pleasant time visiting them. I really like the location and it is always kept clean. Chad lutricia and lori

Great experience, Thanks to Lori and Julie for the help!

Convenient and good experience. Thanks Lori and Zander

Very helpful and nice people.

Julie, Latricia and Lori were super helpful. They were able to get me into my unit earlier then scheduled and smoothly!

Lori was incredibly helpful, and the units are clean and seem secure. Nice place, fair prices.

Lori and lutricia are probably some of the nicest people you will ever meet,I'm so glad I trust my belongings with them

Norma and Tiffany were very helpful

Lutricia, Julie and Lori were so helpful and professional. I would recommend them to everyone I know. Thank you ladies.

Excellent service from Lori and Latricia! Quick, simple and informative. Thank you!

I used to DREAD going into the office but my last 2 visits have been FANTASTIC! You have a PHENOMENAL crew there now. I dealt with Lori, Henry, Alex, Lutricia & Norma. Before I would have never recommended this facility but after my recent visits, I will boast about you to anyone that will listen! These employees deserve gold stars and a raise!

Great place! Lori, Alex and Norma do a great job! The place is clean and i do enjoy the ground level access here. Going to upgrade to a bigger storage soon!!

Lori and Alex, wonderful staff. Polite and very helpful

Lori and luricia are amazing and very helpful this is where you want to rent a storage unit

Reserved a unit online, had a confirmation call from Lori not two minutes later! Once I arrived Lori and Tiffany F greeted me warmly, answered all of my questions, gave me a tour and had me set up with my own space in less than 15 minutes. Couldn't be more pleased with my overall experience here!

Lori and Henry really helped us to find the right unit. Great packing materials too!

Lori and Lutricia helped me so much with my move, clean place and professional service.

Amazing service! Lori and Julie were both very helpful

Patricia and Lori are wonderful

April and Wendy made my first time renting a storage unit extremely pleasurable. 10/10 would rent again.

Lori and Wendrella provided expeditious, thorough, and concise information on which to make my decisions on storage and packing. The whole checkout processing was excellent. Great place.

Henry and Julie were absolutely fantastic! Personable, professional and knowledgeable.

Lori-she's really good at obtaining first hand customer information and using this information to improve services and really good at following up with client so as to ensure that they are never left in the dark and deal instinct to understand us customer. Good work!

Lori was extremely accommodating and helpful, awesome customer service!

Lori does an amazing job and always has. long term customer here and will continue to stay with the good service I receive from her..

Looking at storage and A Gal named Lou is polite and helpful :)

From first phone call to renting, moving our goods and helping coordinate with a moving truck Lori was a huge help. We are glad we found this storage location and happy that Lori is there to help!

Great customer service from Lori and Henry!! Great pricing and the units are conveniently located with no stairs. Good place to come to.

I rent at a different place but pay here. Lori and Henry are so cheerful and helpful. Much appreciated

Lori was incredibly helpful with arranging our storage unit. We needed to park our truck overnight and she worked with us to make that possible. She also made sure the unit was to our liking and ensured that we had everything we needed to get moved in. We would absolutely recommend that you consider storing with them, we think you would be pleased.

I needed somewhere to park my truck but there was a waiting list. Lori promptly called me and set it up! Good communication, follow up and service! Beyond 5 star service

You guys do a GREAT job...thanks for your friendliness and going the extra for your customers!!!! 😊 Thanks! Lori!!

They're prices and security are unbeatable. Lori (manager) was super helpful and made reserving the unit easy and fast. Great service!

Lori was very helpful in renting my storage locker a great experience overall

Lori at the front desk took great care of me. Very helpful in getting the right size unit for the best price. She also helped me figure out the packing supplies I’d need.

Tiffany and Lytricia were both amazing help. They both have great energy and very helpful with the things I need. I am very grateful for coming in this location.

The people here - especially Lori and Lutricia - are very, very helpful and courteous. Thanks for the service.

Great customer service on the phone and in the office from Lori and Henry. Had the unit I wanted and helped me to decide. Great prices

Lori and Tom were helpful, with great customer service!

Been here for at least 4 months and the staff of Lori and Lutricia are great. Feels safe and secure here.

Good experience. A lot better then some other places. Lori has been a great help

Babes and Lutricia are very nice and kind have an excellent customer service

Just checked out after five years of storage here, excellent experience. No security issues, no water leaks in the unit, no billing problems ever. Lori and the office people have been friendly and helpful during every contact. Good location, easy access.

Amazing good ole fashion service. Lori and her staff went above and beyond helping me get my mother moved, Every conversation was positive with a YES we can do that outcome. Thanks again Lori.

what time does the auctions start?

Love the people- Lori and Tiffany. I rent at a diffferent location but always come here to pay and say hi

Would give 6 stsrs if I could. Great help by the staff, Lori, Lutricia and Tiffany. They have been so supportive and I really mean that . I'm a return customer and was so happy to see that Lori is still here :)

Lori and Lutricia and Tiffany are great. Great service and help good staff.

The three women that works here, Lutricia Lori, and Tiffany are very kind and helpful. They're very approachable and if there is a problem or issue they try their very hardest to make sure it is resolved quickly and efficiently. They work hard to make sure that my belongings remain safe and I'm very glad that I chose this facility to be my storage.

Was treated so well by Lori and Lutricia, would highly recommend , it was a good deal

Lutricia and lori where very helpful real went above and beyond to help us out. Feel i got my moneys worth.

The staff treatmented me with patients and respect. This was my first time using a storage unit and it made it a great learning experience. I will definitely come back if I need the extra space. Special thanks to Lutricia, Lori, and Henry.

Lori, Latricia, & Henry provide excellent customer service in a warm and professional manner. Job well done!

Lori and Kelsey were excellent help and extremely friendly. Very very helpful and friendly.

Had a fantastic experience today with Lori and Lutricia and Henry. They have a lot of experience in their field and it shows.

Lori and Lutricia do a great job here. Great place to store. Will recommend to others

Very nice kept up place. Lori and lutricia have been very helpful and polite.

The ladies that work here, Lori & Lutricia are real nice. Always helpful and kind

Lori and lutricia are alway very helpfull

I have 3 units here and Lori and Lutricia are always so cheerful and full of energy, i always stop by for a chat. Great people, great service

Early Saturday morning I arrived - it was cold & frosty. Being a new person at storing items, I had picked this location just because it was close to my house & a new business location in Edmonds. When I drove up however I realized that the items I would be storing wouldn't work being stored in a non heated space. I was beginning to panic when I walked in - the movers were scheduled to drop off our stuff in less than two hours!! But Lori and Norm were so amazing - within 20 minutes they found a climate controlled location - nearby, made me a reservation AND called the manger to let him know I was coming. I can't tell you how much stress this took off of me. If I ever need non climate storage - this is the first location I am going to go to!!

Lori and Kelsey were so helpful. We got a storage and a place to park the car. We are very appreciative. The price is affordable

The storage services have been great. And Lori and lutricia have always been helpful and very friendly.

The unit is very nice and suits my needs Lutricia and Lori at the front desk are welcoming and very helpful.

Both Patricia and Lori have been most helpful and both with a fantastic attitude to boot! Thank you!

Very good place to rent. Very helpfull persons.

Babes and Madison are amazing!!!

Lori did an amazing job helping me today. I was in and out in no time, answered all my questions and even saved me time so I could unload when I got here. I rented a garage and the ceilings are high which is nice too. Thanks again Lori. You rock!

Super friendly staff!! Great service! Extremely clean facility!!

Lori and Lutricia have been so sweet and understanding. They always remember me by name. I haven’t found a more committed storage facility than this one. They are wonderful and they have so much information about anything and everything you need to know.

Lutricia, Lori and Madison are awesome!!!!

Thanks so much Lori and Lutricia for your patience and help with getting me my unit. I'm very pleased

Easy moving in, easy moving out, thanks to Lori and Lutricia.

Thank you Lori and Latricia.

This is the 4th unit we have rented from Public Storage, and have always been beyond satisfied with our experience. Lutricia and Lori had nothing but our satisfaction in mind, and always quick to respond to our repair requests (of which there were minimal) and questions. Very happy with this location.

MY FREIND sent me tooThe on site manager, She put me at ease and helped me Answer all my concerns during the tour ,and I felt no Pressure in choosing. I go with a 24hr safe place With plenty of Security for My non essential miscellaneous Sentimentals. The Price was 20 percent less than a place with no on-site manager across the way. Worth the look 👀👍👌

Lutricia and Lori have been more than helpful and have gone above and beyond to meet our difficult storage needs they're both very professional and cute as well

The girls here, Lori and Lutricia are great. Always supportive and friendly. Can't say enough good things