Linda was amazing on helping and explaining what we as a moving company should expect when driving in her facility about how tight it is to maneuver a 26 foot box truck. Thank you Lunda.
I do have a good experience with this location her name LINDA she's been so friendly and helpful with customer I am so happy 😊
Thank you, Linda. I messed up my reservation. She was awesome and friendly. So helpful and made my experience seemless..
Linda is amazing. Very helpful, knowledgeable and easy to work with. I would highly recommend renting a storage unit here. Ask for Linda.
Linda at the 76th Ave location was so very helpful to me. I’m in the middle of moving and totally stressed and our interaction put me at ease for the first time that day! Thanks Linda for the great service!
Great service! We had a lot of logistics to deal with this past weekend and LInda at Public Storage was so helpful and friendly. We appreciate her help and her super work ethic.
Rachel at Public Storage was very helpful in helping me sort out a payment issue.
It was a very fast pleasant experience when signing up for a new unit.
Linda at 22510 76th Ave W in Edmonds, WA has been so incredibly helpful!! Very kind and is quick to her work. We’ve had some transitions lately and had to transfer multiple units, and she made it so easy for us!
A tip of the hat and big thanks to Linda at the Public Storage at 22510 76th Avenue W in Edmonds WA. Linda helped me figure out my mess of a storage unit situation and got me into a larger unit that fits my needs at a reasonable price that I’m happy with. A asset to Public Storage, whatever the pay is, Linda deserves more!
The units are fine, local service is OK, but Public Storage uses absolutely predatory pricing practices. They raised my monthly rate over 350% in my time there, including a $50 rate increase at the beginning of 2024, followed by a $100 increase in June 2024. I can't express strongly enough how you should not enter a contract with or give these people your money. Empty unit photo posted from yesterday to celebrate no longer giving them my money.
My overall experiences at this location were excellent. Easy to get to and find my way around. Highly recommended 🤙
Spencer is a great Public Storage employee. Always helpful and does a great job keeping up with the maintenance items. Pulled up to the site today and he was out pulling some weeds which had grown in a small section. Spencer lives the old saying, "Take care of the little things and you'll look after the big things"! He takes care of it all!
I am thankful for his help, always. Great job, Spencer!
The unit was broken into days after we moved our items in. This is not a coincidence. There is no access after 9pm and cameras everywhere, clearly an inside job. What was most disturbing was their lack of concern as if this happens all the time. Fortunately, nothing of value was taken. They succeeded in upselling their “more secure” lock. Don’t believe the 5 star reviews! Now a year later the price of the unit has tripled. We’ll be moving our boxes again. Extra Storage is new, clean and secure. Don’t bother with this place.
Spencer was beyond helpful. Couldn’t be happier.
Annaliese was so courteous and helpful with my rental plans. I had some trouble confirming the rental agreement online and she worked with me in person to get it all done thank goodness. After all of the stress of having to move my things temporarily, she was kind and made the process less stressful. Thank you.
The best service I ever receive, Spencer the young man was understood my needs help me , very happy.
Analea helped me significantly today and I appreciate her great customer service.
Analea helped me with my account and I am thankful.
I recently visited the store to make a payment and had a very pleasant and positive experience! The staff is super friendly and very quick to help you out with whatever they can!
Analea was very pleasant and very helpful and I would come back.
Analea and Rachel helped me with my account and I am thankful.
I recently visited this storage facility to explore options for storing materials for future projects. After comparing with other local businesses, I was impressed by the exceptional service I received from Analea. She provided detailed information on unit sizes, weatherization, accessibility, and security features. Based on my experience, I confidently recommend this facility for their professionalism, expertise, and secure storage solutions. 5 stars!
Analea is so helpful, i have been here for many years over 16 years and she is so polite and she has a beautiful smile makes you feel very welcoming.
Not sure why the reviews are good on this one. We were moving 3 hours away and needed to store some things temporarily. We got 3 units and emptied 1 after a month. We canceled it and there were no problems. However the 2nd unit they have been charging us 2 months with nothing in it. We tried going up there 3 times and no one was in the office. We called, they said make an appointment, but no one picked up when we called the place. So now we had to call corporate and they told us "make an appointment. "
Not sure why this time is so freaking different from the first time but they've taken 500$ of our money.
Share a unit, haven’t been in a while. Where’s Sarah? This management new management sucks
Analea gave me excellent customer service service and Public Storage is lucky to have such a wonderful and caring manager that goes the extra mile from her renters.
Analea is the best! She was always professional and willing to help make sure things were safe! She took carr of all 3 storage units!
Analea has been exceptionally helpful, pleasant to work with. Was able to show my unit promptly and take care of all the money business. thank you Analea
Annalea was a sweetheart and was very helpful in setting up the perfect size for my needs.
Spencer was a TREMENDOUS help today!!! He was patient, kind, and very informative. You've got one fantastic employee here!!!!
Analea is always so helpful and keeps the property spotless. I appreciate the hard work! She needs a raise!
The staff are very professional and friendly. Ana was extremely helpful in getting us situated!
We decided to go with this Public Storage location because it is staffed. Analea has been very helpful and professional for all our storage needs and questions! We’re glad we chose this site and glad that Analea is at the front desk.
I came in to make a payment and Analea is so patient and kind. Great customer service!
We had confusing details for our rental and Analea helped us when we called before we moved in and when we got here and it was smooth sailing. She is friendly and funny.
Anna great customer service help us with what need
Ana was very helpful and patient with me. I think that she does a great job of representing the community. Thank you! Vic
They helped us si much with storage problems very Kind Thank you
I transferred units....and Spencer & assistant...Analea @ the Edmonds location...we're a tremendous source of help for me!!!
Big shout out to them!!!!!!
👍👍😎
Joey guided me very kindly and sincerely helped me to rent, thank you for your help again.
Analea was very helpful and took extra time to address all my concerns.
Quick and easy registration
Analea was professional and friendly.
Analea has been extremely helpful on multiple occasions dealing with complications with my account and finding solutions I never would have imagined. Super High Five!
Analea was amazing, she is very professional and answer every question. Highly recommend this storage location. Safe and clean. Thank You, Analea!
Great experience! Analea was super helpful and was extremely attentive. She had just gotten stung by a WASP! but was still positive, polite, and had a great sense of humor. I felt so bad that she had to stay at work after being stung by a wasp, but she remained professional. I am grateful for this experience!
Not sure what happen to Sarah butThis facility went downhill fast. Annalea. Has an attitude problem. It’s gonna cost you guys lotta business.
I’ve had a truly 5-star experience with this facility. Anna Leah went above and beyond today in getting me transitioned to a different storage unit, and I’m so glad to have a place to store my belongings that I trust and feel comfortable. A big thank you to all the staff as I’ve had a great experience with everyone, and especially Ana Leah for all your help!
Analea, she is very nice and kind helping castomer,and very fast to help move in
Anna was very helpful and professional got me through the process easily.
Anna leah Was really helpful and polite. And friendly.
After being turned away from other units trying to deliver a Pod for 1 night, Anna Lee went the extra mile to help and made it a seamless and headache free experience. It's wonderful to see some businesses still have employees that have great customer service! Very thankful for all her help, and will recommend!
I have been here for many years and seen changes of new people and all of them have been nice and friendly and go out of their way to help me.
Property manager, Analea is not only polite but went above and beyond to help make my experience moving less stressful. Also to her credit, the unit was clean and the grounds are well maintained.
Tukai is tremendous. He helped get me set up, resolved an issue with the unit I was renting, got me a great deal, and went out of his way to be of service. It's employees like Tukai who will keep me coming back to Public Storage.
Ever since Analeah stepped into the office, this place has been spotless!! She goes the extra mile to make sure all areas near the units have no weeds, trash, or leaves. I really appreciate the effort. She is such a friendly person too. Great hire, Public Storage!
Analea was so patient and helpful she is a really good person.
This place is wonderful. So spacious and clean. I really love how friendly Analea is in the office. She was so helpful and welcoming and made me feel like a valued customer, from the start. If I could give her 20 stars, I definitely would!
Incorrect information given to me from their customer representative in the front. I had to call support and get the correct info. She also wasn't too friendly. I'd say try another PS elsewhere.
Haley was great with how she treated me and was extremely patient going over the pricing. She is a valued employee in my eyes!!
Haley helped me rent a storage unit yesterday —she was the most helpful and competent of any of the employees I have ever dealt with at Public Storage!! We ran into several paperwork roadblocks and she instantly had a way to solve them and she put in extra effort to find the specific unit i needed. You will be lucky if she is on shift when you need help with anything. Thanks Haley!!! You’re the best!
I came in seeking packing supplies. Haley was super helpful and informative!
Haley was superbly awesome and comedic made bill paying experience a treat
Haley was so helpful in showing me how to download the PS app and showing me to my unit. Thanks so much!
Haley is so helpful! Booked my unit on the spot. Great units available.
I went in and had a few questions and Analea was so helpful showing me the spaces and gave me all the information I needed to get started. I didn’t end up renting at her property but I did rent at one closer to my home. I highly recommend this place.
My unit was burgled sometime in the last month at this property. A Public Storage lock was put on my unit AFTER my unit was obviously broken into and I wasn’t immediately notified. Which means there was either extreme negligence that prevented them from notifying me or someone that worked this property was in on it. Take your pick, one is as bad as the other. The amount of time that passed between when it happened and when I was notified allowed the trail to go cold and drastically reduce the chance of anything being recovered. Both deputies I spoke to at Edmonds PD said burglaries at this property are more frequent than others. If you plan on storing anything of value go somewhere else.
Haley helped me do a space transfer so my new unit could be close to my first one for convenience and I am so grateful and appreciative of how helpful she was and
easy she made it
Haley the property manager on site was super helpful in trying to help assist me with my storage needs. Thank you
Haley was super nice and helpful. She when over everything with me and showed me where my space was. Really like how helpful she was.
I received outstanding customer service from Tukai when renting a storage unit at the 76th Ave W. location in Edmonds. He thoroughly explained all rental options and pricing structure, and showed me the available units to help me make an informed choice. Tukai is a great example of putting the customer first; I could not have asked for a more professional or helpful person during the rental process.
Haley was so sweet and super helpful getting me an estimate on moving boxes and packing supplies for my upcoming move. Definitely will be coming back to purchase from her!!!
I'm working to get a unit cleaned out. I'll be selling antique safe, tools, and electrician components.
Good experience, clean and easy to Access. Lori was a great help and Sarah
Very good experience! I got a great deal from a very helpful employee, Lori. I got a sale deal half off my unit !! I came on a great day! Thank you Lori !!
I've been renting here for 9 months and have found a place to put my things. My friend introduced me to this location and Lori and Sarah were very helpful. Thanks! The location and storage were perfect
Lorri and sarah are very hrlpful as well as caring and understanding. When attention is needed from staff they both are always more then helpful goimg above and beyonde to suit my needs.
Excellent storage facilitievery at home warm feeling atmosphere. :)
Lori was a great helper! Thank you for everything!!
Lorii helped me out explaining my bill and provided great service! She also showed me how to install and use your app and neat features , awesome service !
I'm very happy with the service from Lori and Regina and the help in transferring my space from your other Edmonds location. Thank you ;)
I rented here years before and received great service. I found myself in need of storage again and boy was I happy to see that Lori is still here! And she remembered me after all this time. Great service then and now. Thank you for all you do Lori.
Sarah is amazing, she is so knowledgeable and helpful! The facility is clean, easy to access and secure. If you need to store your stuff, go see Sarah she will take great care of you!!
Lori was very helpful and got me a great deal! And she’s a great person 😀
Honestly best storage facility I have ever used. Sarah and Lori take it super seriously to keep guard on the place and remember who has a unit here. The units are clean and ground floor accessible and fairly priced. I’ve used many storage units but I’d never before had an experience where I actually felt like my stuff was safe and this was a little unit I rented with a guard. Amazing. Go Here!
L’emlem was extremely helpful I received excellent customer service.
Great location! A N d excellent friendly informative service!! Thank you Lori! This is the best location I've visited so far- I'm excited to move into the space
Lori has been very helpful during all my time renting here. Shes great. Five stars
Lori is so awesome she helped me out with key and everything she is absolutely amazing and helpful. Thank you so much Lori
This place has fantastic service. Lori and Sarah are particularly amazing and really go the extra mile, and with a smile. Thank you!
Sara is just a fun knowable, friendly person. If you don't like Sara, your either stupid or dead. It's people like Sara that(thou it's been a while) when I need storage I look to Public Storage.Thx Sara😉
After shopping around different storage facilities for a few weeks, I ended up here, and I couldn't be happier! Sarah and Lori are incredibly kind and helpful in getting me setup, and answering any questions I've had. They are top notch!
I've been renting space here for a few years and it's been a great experience so far. I recently had an issue with my storage locker and Sarah was super friendly and helpful. She was able to setup a transfer and made the whole process easy.
Very helpful and a great attitude! Thanks Lori for everything!!
Sarah was awesome to work with renting our storage. She was friendly, helpful, professional and the unit was clean and easy to access. I would def recommend that location.
I've tried several storage facilities in the area for my small business storage needs and this location is by far the best. Sarah and the staff are attentive, respectful, and cheerful. They keep the storage facility clean and safe. Plus the prices and availability are the best around. Highly recommended!
SARAH IS AMAZING AND ALWAYS HELPFUL ANS POLITE. Everyone here is great and it feels super secure. I highly recommend this place
Lutricia was extremely helpful making sure my needs were met when I was done utilizing the storage space. Everything was easy as her clear and concise directions.
I’ll def be coming back to use this space if I need additional storage. More so after interacting with Lutricia.
Lutricia ,super Helpful..
Lutricia was very helpful
Lori gave me excellent service with renting both units. This is a very good storage site that you have
Sarah at Public Storage in Edmonds Washington is professional, smart and a very kind person. I know my belongings will be safe there. My experience was Very positive.
Amazing staff Lori and Sarah
The updates to the property look great. We come to our storage unit often and each time we see Sarah she is amazing. She checks on us to make sure we are happy with our unit and that we feel good about keeping our belongings there. This location is very lucky to have such a caring and dedicated person working for them.
Excellent!! Great communication!!
Update: Thanks to Sarah and Lori at Public Storage to help close and finish up our account. The space was perfect for what we needed. Clean, well staffed, and great security. Thanks so much, will rent storage space from y'all again!!
We needed so storage selling our house and finding another. We selected the public storage site at 22510 76th Ave W. in Edmonds Wa. and found the two employees, Luticia and Lori, at this location to be very helpful informative. Thank you both for your help.
I just rented 5/10 size storage at this location. The customer service by Sarah was superb, a rare luxury nowadays. It was an absolute pleasure to talk to her and get all the answers to my questions. I checked out the space before I finalized my transaction online which gave me a peace of mind on the moving day. The space was bigger and cleaner than I expected.
Thank you,
Update for the review, 09/09/2022
Public Storage doesn't honor their promise after you move in:
When I signed up I was promised that my bill would be $55 a month for a year but after just 5 months they started charging $67. I just talked to their CSR and she had nothing she could do.
Great place to rent a storage unit,. Super Friendly ☺️
Great experience getting set up with a unit! Would definitely recommend. Sarah & Lori both were easy to talk to and very helpful!
Very helpful and friendly. Both Sarah and Lori were awesome to work with. I would reccomend this location.
The lady who works the front desk went above and beyond. Excellent customer service.
Lori and Alexandra ; thank you so much for your help!! Found us a unit that is great
I recently rented an RV parking space from Public storage. Lutricia helped me out initially and both Lutricia & Sarah helped with a few changes we had to make to our account. They were both very helpful and made the process much easier for us. thank you both for your help. We are very happy!!
I’m glad I chose to store my belongings at this location. Sarah, and Lori were really helpful with help find the right unit!
Luticia was the woman that was attending to myhusband and I and she did the best job with helping us when we had trouble finding a spot to put our truck. Her custermers service gets a five out five stars from me and deserves a raise. Thank you for your kindness and I would recommend to all family and friends to rent here if needed.
Lutricia, Lori aand Sarah were great! Move in experience was easy!
I would say my experience here was absolutely amazing. Sarah the women that helped me out went above and beyond. She was so kind and answered all my questions and really made the process easy for me. 5 stars from me no doubt.
Very grateful for the help, Lori Sarah and Lutricia!!
Great service!! Thank you Lori , Sarah and Lutricia
Thank you Lori Sarah and Lutricia, nicest people I've run into in the storage business
Super helpful lady working there on Monday morning.
Clean and secure as well as affordable. The hired help was courteous and informative.
I found Lucricia to be especially pleasant. So much so that I had to ask if she was the proprietor. It is rare to meet hired help that is as dedicated to representing the interests of the customer so well that it benefits the owners of the business.
I will recommend Public Storage, especially this location to others.
Latricia is amazing!! I wish I could give her more stars!! Thank you so much for making my storage experience memorable. Friendly, knowledgeable, and great customer service!!
Thanks Lori, Sarah and Gabby for Making our move só easy
Super‐easy move- in/ move-out process. Friendly management.
Sarah and Lori were great helping us with the rental of our storage unit. They answered all of our questions and made the whole process super easy.
Sarah and Lori were both very very nice and set me up with the unit that I needed for moving they were efficient and gave me a wide range of options thanks
Lutricia at the 76th location is always great! Whenever I have needed assistance she has helped me as soon as possible. Great service. Lori & Sarah are also always very helpful. We have a few units with PS.
Lutricia and Lon did a great job in my first experience with storage
Storage unit had break in and multiple break INS after and before
Lori and Sarah, thanks for all you do
Lori and Sarah have been so kind throughout the moving process. Made it a lot easier and we thank you
Very sweet girls, Lori and Sarah. They took a lot of time to make sure I got a storage
The staff is wonderful. The storage place is a little run down could use T. L. C.
I rent at the location on 99, Lori helped me make a payment on your new Kiosk over there. Nice set up!
Rented a space in their sister facility at 23010 Hwy 99. Management for both facilities it's located at 22510 76th Ave W. Storage space is clean, app makes access super easy and management is fantastic. The day I moved in I needed to switch spaces. Lori and Sarah were incredibly helpful and worked with me to get into a new space within minutes!
Lutricia did a great job helping me the get the right unit
Thank you Lutricia for your amazing customer service. I have been using your facility for over 3 years, it’s safe, clean and budget friendly. My daughter Kassandra also raves about your excellent customer service!
Thanks for your help this morning with my 99 location this morning, Lori
Lori answered all Of my questions with a smile! Thanks!
Lutrica was a great help getting us set up.
Lori,Jacob,John and Sarah were so helpful. Treated me like family. Highly recommend this facility.
Sarah and Lori were so helpful with re-renting here at Edmonds Self Storage. Good customer service is hard to find these days and I found it with these wonderful Managers. Very refreshing!
Lori and Sarah gave me great service! I highly recommend