My second time renting here and during both experiences, it’s been wonderful.
Belinda is always very friendly and incredibly helpful. Highly recommend!!
I was busy working and was late this month (Dec 2024), Belinda was kind enough to give me a break and waive my late fee this month! This is why this place is so cool. Thanks Belinda, you’re the best!!!
I love my girl there she so sweet and helpful I tell everybody to come to this public storage love you girl for helping us
Great service, very friendly!
Had to get a 2nd unit and the owner helped me obtain a discount! Great place and great service!
Belinda saved my family from a burning fire. 10/10. I would take a bullet for that lady.
From the moment I moved in to the moment we moved out, Belinda was nothing short of amazing. She was courteous, helpful and always went above and beyond. When I moved in to my storage, I encountered a lot of challenges with other Public Storage units and unhelpful workers, and Belinda set out to help me and fix other people’s mistakes that she didn’t have to. She was always of great assistance and positive. I’d recommend this location solely because of her.
Going through the main online rental process was a bit difficult and a pain. On site Manager saved the deal. Property is clean and accessible
It is family owned. Belinda ( Owner) is so friendly . Outstanding customer service. Month to month rent , no lease to worry about High security. Easy access from your phone . I always see the owners patrolling the property during the day and at nights . The property is well maintained and very close proximity to the airport in a very safe neighborhood . The storage units are clean and water proof. I can assure you that your belonging are safe and damage free. Without any reservations, I recommend this facility to anyone.
I noticed the great reviews for this Public Storage and I do agree on the easy online setup, getting a confirmation call, how clean our unit was and the quick cancellation. What bothers me is the fact that my unit was re-rented for the remainder of the month I paid for!! I accepted the contract stating that there is no prorated refund - without any options. We had a third of September remaining when we checked out. We paid for the entire month of September, which is in the contract. However, Public Storage cannot double dip and rent the unit to someone else also ???
The best public ever, the workers are very are very kind, very sweet and respectfully. It is still the same great place . Best storage in town. They welcome everyone with respect and dignity.
Belinda was extremely helpful!! She was helping me to move my belongings to my car. She is a strong GOAT!! Thank you, Belinda!!
This storage place is fantastic , great customer service, always clean, I feel like my stuff is safe here.
If you need conveniently located storage, go see my pal Belinda at this location. The facility is spotless and Belinda is a treasure. Great customer service, fair rates and she even called me one time to say that a tire on the car i was storing there might be getting low. Rare to see such friendly service these days!
Great place to store your stuff.
Exceptional on site help
Made the whole experience very easy.
Very helpful and great to work with.
Joe S
Belinda was very helpful! Customer service was superb
Jennifer was great, very pleasant and friendly.
She deserves a hefty Raise.
Great staff to work with and easy coordination for move in and access.
Like the other reviews say, 5 stars local customer service. The manager called to thank me for choosing to use her branch and asked if I had any questions. Very friendly and polite.
I think Belinda is the best manager ever and I think you should give her a little bit of a paid vacation. She deserves it. Same get place great people Belinda and Jennifer are awesome
Great ladies/staff/...I have been living abroad for 10 years and kept my stuff at this facility...no problems, clean, secure and extremely helpful staff! thanks
I went to the storage unit from this location for the better part of a year. The lot was clean and well maintained. I only ever had one issue at the location and resolved in a prompt and efficient manner. I no longer need a storage unit but I didn't need one in the future I would come here
Belinda and Jennifer were very kind and helpful. After continuous rent hikes we had to move all of our things to a larger unit because it was cheaper. But they were very kind, patient, and helpful and ensuring a smooth process.
This is a great storage facility and great customer service. Thank you
Excellent service, told me all i needed to know and answered all my questions thoroughly. The ladies here (Jennifer and Belinda) made me feel as if they cared about my things as much as i do. Couldn't have found a better storage facility if i tried! Highly recommend public storage. 🇺🇸💪😎💯
Nice clean storage facilities.
Amazing customer service! Very friendly and respectful, which I very much appreciate. Thank you 🙏🏼😊
Belinda was helpful & friendly. Unit was clean & ready. Glad I chose this site for my storage!!
Belinda was very helpful getting me set up with storage. Facilities were very clean.
The 5 stars is for the customer service on site. Belinda and Jennifer who work there really take care of the customers. One of few examples: When my key broke inside my lock during the cold spell, their lock-cutter was away, they used their ingenuity to get the broken key out of the lock. Unfortunately, the corporate company is a faceless profiteering machine, they assume your switching costs are heavy so they jack up the prices once they get you in. They raised my rental unit charge by 35% within 6 months! I am taking my business elsewhere and I hope that you too live lightly and can do the same when they do it to you.
Belinda and her customer service are amazing. We’ve been with her there for almost 2 years but unfortunately Public Storage corporate almost doubled our rent during that time and it just wasn’t sustainable.
Belinda is the ABSOLUTE best in every way! Recommend recommend recommend!
Friendly easy safe service!
Great service and helped me in and out! Very quick! :)
Great experience with Jennifer
Little bit of a hiccup when renting our space but Jennifer and Belinda took care of it right away. We had a little trouble getting our bill sorted out with management but Belinda was on top of things all of the way. Very friendly staff. Very user friendly place. We loved the app to unlock the gate. It made it so much easier to come and go as we needed.
Linda was an incredible help and even let me get out early before having to pay for an additional month of storage! Amazing experience will come back again!
I had the best experience with Belinda. She was very friendly and k ew exactly what I wanted before I did. I would recommend this place 10 times over!
Personable, attentive and responsive service for two years with Belinda! She goes above and beyond in friendliness and helpfulness and I’m grateful for her help with multiple storage units and a parking space. I’ve rented from other places in another town and didn’t realize how Belinda’s customer service and responsiveness were not the norm in other places. A pleasure to work with Bellingham Public Storage.
I came in after hours to leave my bike. The office lady or property manager, Belinda at the Bellingham, Wa location talked to me through the doorbell and let leave my bike for the evening parked out front. I have been dealing with insane personal issues and threats and she has been so understanding and supportive in keeping discretion and working with me. I have never been so impressed with customer service and care. It was much needed and so very much appreciated!! You have a wonderful employee and a grateful customer!
Belinda is super helpful!!
Belinda was very friendly, and helpful
Awesome service! Thank you!
Belinda was BEYOND HELPFUL. She had many tips even beyond moving! Would def use public storage again and again.
Best storage place in Bellingham! Sweetest groundskeeper I’ve ever met!
Went the extra mile to hold a unit for me - thanks Belinda!
Love this storage place, They make it so easy when help is needed. They are very Genuine and kind.. It was exactly what I was hoping for. The customer service at this company is excellent.
Horrible place! Stay away from this storage facility.
Some of our belongings got damaged by rodents and we had gotten insurance through public storage. And unfortunately they will only give us upto 15% of the cost of the damaged items. DO NOT KEEP ANYTHING YOU CARE ABOUT AT THIS FACILITY!
Belinda was so helpful and kind while helping me with my reservation and getting my unit all taken care of. She was patient with my 3 year old i had with me.
Belinda is the best! Excellent service.
Belinda is wonderful and very helpful, always greets you with a smile!! I have been very happy with the many years I have been with Public Storage wouldn’t go anywhere else!! Thank you Belinda!!
Wonderful customer service! It was a very fast and thorough process and feel comfortable storing our stuff here in the meantime. Belinda really helped us get settled with our unit and increased our confidence in storing here.
Belinda was an amazing help when I learned how quickly I needed to put my 3 bd house into storage (1 week!). She helped figure out what size of a unit I needed, showed me the units available that fit my needs, ensured I knew how to get a unit AND worked with her coworkers to ensure that when I was ready to move in later in the week that everything would go smoothly. She even asked if I needed recommendations on movers as she knew all of the companies (I didn't but it was so appreciated and showed she cared...or how frazzle I was, lol). It's a HUGE load off my mind that I went there and now have somewhere to put things during transition. Thank you Belinda!
Melanie was a great associate to work with.
Belinda was very helpful!
Belinda was awesome. Super helpful when I moved in, then changed storage units and again on move out!
Love Belinda. She does a great job. Always friendly and available.
I love how safe and clean it is here. Belinda has been a great help, always greeting us with a smile. Thank you Washington, you have been great to us since we've moved from California.
Great customer service! Helped us resolve a billing error.
A great storage solution with quality customer service! Thanks!
Excellent customer service!
It's a storage place. Seemed fine.
I've had indoor, outside access, and vehicle storage at this location and they've always been courteous and accommodating.
Very helpful, Belinda knows her stuff
Huge thank you to Belinda who was very accommodating with my situation. She was very responsive and made sure everything went smoothly! Would use this facility again in the future.
Melanie helped me a lot! Customer service was great 👍🏼 highly recommend
Melania was super helpful!
This was my first time renting a storage unit in Bellingham. I looked around and visited several facilities. Public Storage came out first in my survey. It is CLEAN and super well-maintained. It s made of stone and wood NOT CHEAP METAL. Belinda is awesome and took the extra time to make sure I got what I needed. Thank you, Belinda! A friend who works in the moving and storage business recommended Bellingham Public Storage. He's used them a lot. I found, after my own research, that his recommendation was spot on.
Belinda is always working and so helpful and friendly.
Great experience, Belinda helped me get a good unit, fast. Excellent customer service and rates are fair.
The management are awesome. The storage unit is alway clean an easy to access. Thank you Bellingham public Storage.
I own a local moving company, and my crews and I have become familiar with Public Storage after numerous onsite moving jobs. The facilities are always clean, and the owner couldn’t be friendlier. To my knowledge you’re in good hands here.
Charged a full month's rent when I moved out on the the 1st of the month, and customer service would not help make it right.
Had an easy smooth transition from a large storage unit to a smaller one and even prorated me. 10/10 service
Moving from 1 unit to another smaller unit, friendly gray hair lady was a lot of help even offered use of her truck.
Bellingham public storage is clean and so helpful and they have amazing customer service. Go see Belinda on on McLeod in Bellingham to get the best service!!
From Jules Family (Elissa Jules)
Great staff willing to work with you clean and secure storage
Belinda has taken great care of me and my ever changing storage needs! Thanks Belinda!
Belinda is a delight and gives the feeling of a well maintained and safe facility.
This storage complex is VERY clean and safe. Belinda, who takes care of this Public Storage is such a wonderful woman she was so kind and helpful when I had Questions about my move. HIGHLY RECOMMEND!
Belinda is always helpful and friendly. She literally came out into a hailstorm to give me a hand.
Had a fantastic experience here. Very friendly and efficient service, will be back for sure!
BEWARE they move you in with low fees. Then out of the blue they sock it to you with a big jump in monthly storage rate. That happen to us and friends we know.
SEARCH elsewhere, there are many places with stabilized monthly fees. Whatever Public Storage shows you know in a few years that rate will nearly double.
Well kept facility, and staff was super helpful
Wonderful people, wonderful service.
Belinda the property manager is very friendly and helpful!
Belinda was amazing and helping us with our details about our account!!!!
Thank you Belinda!!!
Belinda has gone above and beyond in her customer service. Very professional and helpful.
Thank you,
Greg Halsen
Linda was great walking me through the steps to confirm my rental. Great location :)
Very friendly staff, and very helpful. Prices are a little more then I though, but thats how it goes, also a reminder when you have a up coming payment. Very nice and clean storage shed and good location.