Public Storage Self-Storage Units at 3127 Smokey Point Dr, Arlington, WA

Jason, the manager is awesome super nice super friendly easy to work with gave us extra time to get our storage unit at auction items emptied out. Thanks again Jason you’re the best.!! Will recommend you to everyonr!! , Bernard Herrera, son , and Dorothy all thank you !!

Shay & Belinda went above and beyond. Thanks for all your help ladies!!

Brian was very helpful, in helping us get set up and let us know everything we needed to know about rent increase possibilities.

Made this process so much less stressful perfect service!

Jason the manager does a great job, the grounds are always clean and he is always available

This place is awesome!! The manager Jason really cares about his job and it's obvious. I would recommend this place to store your stuff!!

Stay away unless you like being scammed. First off, from day 1 they didnt give me what was advertised, which would be a DRY LIGHTED unit. On the first day I reported that the roof was leaking and the lights didn't work. I reported these several times, and eventually had to go over the head of the lazy guy in the office, all he ever does is shrug his shoulders and say it's not his job. When I signed up for a parking unit, I was instantly locked out of my main unit code and the app stopped working, saying I wasn't allowed to enter the property. No one cared or even tried to fix my codes. So that's 3 contractual violations by the company. Contacting his boss got a bandaid put on the roof. Lo and behold, my roof started leaking again and I didn't find out until I started moving out and all my stuff under the leak is now moldy. 8 months there, they NEVER fixed the lights, and didn't fix the roof. Then there's the pest problem, not just spiders and mice due to the doors not sealing shut, but also the transients living on site. I've caught several people living on site, messing with my car and other cars there, trying to get into other units, and then there's people running their businesses out of there in violation of their contracts. You have to be careful where you walk. There's moss all over the place, its extremely slippery, luckily for them I didnt break anything when I slipped on it. Then there's the beach balls size pothole in the middle of the road that they decided to just put big rocks in as a fix, and if your car is low at all, you will lose your oil pan. If you don't like security, don't stay here. They claim 24 hour on site managers, but in the every day for the last 3 weeks I spent moving out, I saw someone on site once! If you get a small interior unit, just know they are secured with hollow core closet doors, you can lean against them and break through, not secure at all. Overall, this place is a joke with zero management, zero security, zero upkeep. They are literally milking it for passive income without investing a single penny into it. Go literally anywhere else.

$150 a month for a 5×10 unit, switched to a new storage 5 miles away for $45 dollars for the same 5×10.

Great people and facilities

Brian was very helpful

Gina the manager was very helpful and accommodating and great with helping me vacate my storage and closing it. Thank you!

The nice gentleman who helped me at smokey point public storage was super awesome and I would recommend him to anyone who needs help

Jason is absolutely amazing! Helped us into a unit even stayed late to explain all the paper work and everything..

Jason was great very knowledgeable and polite and quick made the experience very easy I would highly recommend!!!!

Jason at Smokey point was fantastic! The only issue we had was the constant Increasing of our price. It started out reasonable but ended up not being comparable to other storages

More Than Just a Storage Manager—Jason’s a Hidden Gem!” If you ever find yourself needing storage, do yourself a favor and head over to Public Storage where Jason is the man in charge. At first glance, you might think he’s just your average, soft-spoken guy. But have a chat with him, and you’ll quickly realize there’s a lot more to this guy. Jason is one of those rare people who are kind, gentle, and genuinely caring. He keeps the place spotless, comfortable, and on point, with everything running smoothly.

Great location. Great staff. Super safe.

The guy Jason is a good guy and I had no issues. He was helpful and friendly. I moved because I needed room for an RV and it wasn't available at the time. The experience was positive and painless. Thanks

Jason was super helpful!

paid for a 10x20 but was only 8x18 actual size. Talked with district manager & got refund.

I highly recommend public storage in Smokey point, we have used this place since before it came public storage and I would never go anywhere else after working with Gina the manager! She always made us feel at home, helping with whatever we needed! I’m sad I will no longer see her, she made our experience there amazing! So if you’re looking for a place to keep your stuff safe this is it :)

Excellent service and Jason is great!

Great experience, I needed a storage for a week. Easy to sign up, easy to cancel.

Great service

The attendant Jason was very polite and patient with all of my questions and gave clear answers. This helped me make an informed decision on the rental of the unit. Thanks Jason.

I love this place. Great location next to the freeway, easy to get to from anywhere. Obviously well managed with management on site 24 hours. Facility is immaculate. Plus I can open the gate with my phone using the app. Prices are very reasonable. What more could you ask for?

Friendly staff, convenient location and secure.

Very lovely gal named Gina that was extremely helpful and fun sprited, glad we came here. Was a great day packing away stuff and getting organized .

Had no issues with utilizing this public storage location, when calling in for assistance with move out, Jason the current manager was a great help as well as on move out day. The biggest reason we are moving out of this storage place is because after 6 months I was notified that the monthly rent was jumping from $200 to $278 a month. Something that wasn’t explicitly stated upon renting a unit. Otherwise everything else was fine.

I have had the upmost pleasure and respect for Jason at the Smokey Point public storage and will be a customer for years to come and he needs props

Just set up a unit here, Jason has been a great help setting up the app on my fone, thanks again Jason.

Jason was great, answered All of my questions calmly and efficiently. Great customer service. Highly recommended!

Very friendly staff made me feel comfortable

This facility is in the process of getting a cosmetic renovation and the location feels and looks clean and inviting! The staff are so friendly and always on call for current or new rentals needs! Would highly recommend if in the area! They are so accommodating!

Public storage goes out of there way to make everything easy, Jason has gone above and beyond every time we needed help.

Jason Exelent service

Very friendly very helpful. Wonderful place to store your stuff…..

Joe and Barbara are awesome. Smooth and healing with my move. Thanks

Service has gone down hill. No one is ever in the office and no one ever answer calls to it. Find cheaper storage elsewhere

Great people easy to deal with

Good price on our unit. Customer service was great, Jason was professional and has a good sense of humor or tolerated mine very well. Thank you Jason.

Showed up message on door said be back by 1130am. Waited until 1140 no one came to service us or anything. Will never return.

Jason was great! He knows I drive trucks and worked with my limited time to be there to get paperwork signed. I haven’t moved in, yet so I can not speak about that yet.

Very friendly and knowledgeable staff. Made our move easy and quick! Large and clean units. I would recommend anyone to this storage facility. Updated Review. We rented our unit for two short months and never had any issues! Unit was clean and secure. Manager was extremely helpful and friendly. Still would recommend 10/10 service!

Max was very helpful in providing us information with all the nitty gritty details! we appreciate it! thanks!

Naomi at the Smokey Poiny location was absolutely amazing. I had an issue with the Alderwood location as my boat would no unhitch due to the angle of the parking there (absolutely not made for boat parking at that location). Had to re-rent at this location. I ended up needing to trade spots too due to being unable to maneuver the boat. Naomi was awesome through it all. She helped me trade spots and gave me advice to get my money back from the first place that rented me a spot not made for what I was parking there. There is a rate issue at this place due to the transfers and situation from the first place but I can handle that at a later date at this location. For now my boat is parked and I am happy with the Smokey Point location and staff.

After leaving feedback with the company about my experience, which at first was less than ideal, a company service representative reached out to me and gave me a refund. My husband and I had a change in circumstances and were unable to use the unit we reserved. I would definitely use them again after speaking with the rep-they worked hard to keep my business and I appreciated that!! I would recommend them, and also recommend customers read the fine print because some units must not qualify for the 1st month 1 dollar rate. I must have missed this somehow previously, and it would have saved me some headache. Thank you Stacey for reaching out!

Honestly worst storage I've ever used, and the most expensive not even worth the pro rated price, the driveway is awful bumpy and unkempt looking, tape holding things together the inside of the storage was dirty and ripped

Teal has just done me a terrific service! Joe, who is the current manager is also awesome! This place is wonderful!. I always enjoy dropping I miss Judy, since Sandy retired, always takes great care of me and my units, now three of them, since I lost my home. So glad Public Storage is here protecting my stuff, over the years! Thank you, Judy and Public Storage!

If i could give a negative rating i would. I have 2 storage units,they increased my monthly payment 20% on both units within 3 months of renting. Then trtry to call the manager and get no response and get spoken too like I'm a child from "customer service". Company and location is a joke.

Great experience the manager Joe is a good guy and very helpful. Would recommend this place to my friends. Only complaint is the signs for the business are not very visible so place can be hard to find the first time

I have to change my review, alas. Joe the property manager is great, but now we've got rodent and water damage in the unit. It doesn't sound like Joe is getting much support from corporate. They want me to move to a new unit--that'd cost a fortune to hire movers. I don't understand why they don't repair the insulation and catch the rats. It's really upsetting. I called the customer service line and basically got nowhere.

This was the best experience with a storage company i have ever had! quick, efficient and no hassles! and Joe the manager is the best!!!