Stephanie Henson helped us out with our unit and was incredibly kind, patient, and understanding. She is a highly valuable member of your team and deserves a raise for all her good work. Thank you Stephanie and keep up the positive energy! From Eva and Christian
Stephanie is so awesome, kind and helpful!
Stefanie the onsite Manger was most helpful and listened to our needs. Thank you!
I had a fantastic experience with Jaleesa at Public Storage. She was incredibly helpful, friendly, and professional throughout the entire process. The facility was clean, secure, and easy to access. They made everything smooth and stress-free from start to finish. I highly recommend them for anyone in need of storage solutions!
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“Jaleesa was amazing! She helped me get my unit unlocked in no time and handled everything so quickly and professionally. She was friendly, efficient, and truly went above and beyond to help in a flash. Couldn’t have asked for better service!”
Awesome service and it's very clean.
Called the other day and Taylor answered the phone. She helped answer all my questions about my unit.
My experience was very easy. The online software however locked up.
We finalized the rental at the facility with a very amiable young lady, Taylor. She was quick and knowledgeable about the process. We would refer this business to anyone looking to rent storage units. Thank you,
Cathy.
Assisted by Taylor. She was able to answer all my questions and was extremely pleasant to work with!
Jaleesa went out of her way to help us find a unit that meets our needs and helped to complete the transaction so we could start moving in right away! 🙌
Super happy with my visit. Taylor was super helpful and all around great.
Taylor was an excellent help!!! 10/10 customer service!!!
My experience today was excellent and thank you Chassidy for being patient and understanding about my situation. And I appreciate you for going above and beyond in assisting me today. You gave me a peace of mind most definitely. Sincerely, Le'Mont Grandison
Terri was great!!! Stayed late to help me add an additional unit and was so friendly and understanding. Thank you for great service and convenience
Taylor was absolutely wonderful!!! I can’t recommend enough! Amazing customer service and so helpful💯
Taylor at the lynhaven, Virginia Beach location was fantastic. She was very friendly and conscientious of my needs and timeline. I would highly recommend doing business with her at whatever location she’s at.
Thanks again!
Well maintained and clean as a whistle! They will work with you on the price if too high!
Just wanted to say thank you to Taylor for helping me with my issues and questions. She went out of her way to help me out!! Thank you!
Great customer service and clean facility. The Manager Jaleesa was very helpful in explaining the best options available for me.
Jaleesa had wonderful customer service 10/10 recommend. Made the experience super smooth.
I was completely impressed with their professionalism and customer service.
Nice clean place, had my stuff stored there for bout 3 months with zero problems. One of the employees Jaleesa was very nice and helped me with my move in process which took little time. Thanks again 👍🏽
Terry was amazing!! walked me thru all detailes of this rental plus others in the area to help with my price point ! Terry is a Rock star! Thank you so much!!!!!!!
Chassity gave me a call and helped me complete my account process. She was great.
mashana helped me get my storage unit today and she was absolutely phenomenal! she was so nice, helpful and patient with me plus the place is very clean and climate controlled!
Chassidy was very helpful.
I called to get a quote because I am moving and needed a storage unit and I got the most friendliest nicest woman name Amy who gave me great service definitely recommend.
I worked with Amy to rent one of the larger storage units. She was so helpful and efficient ! She gave me all the information I needed and was fun to deal with doing the rental.
I am writing to commend Amy at the Lynnhaven location for going beyond her job to help with my rental unit increase for which I did not receive the original email notification sent in December. Not only was she professional but she took time to listen to my issue and offered a solution to benefit me and made sure she answered all my concerns, including the price update on the website. Her patience, good work ethic and willingness to help her customers go a long way . She is a great asset to the organization !
Jaleesa is very nice and helpful
Terri was very helpful. She did a awesome job!!! Great crew all around
Lisa is an absolutely wonderful employee. She not only helped me figure things out with my unit, but she went above and beyond in her attentiveness and care. I’m so grateful for all of her help and we left with a great experience. Thank you Lisa! ❤️
I want to take this opportunity and mention that Public Storage has three highly exceptional employees that I had the pleasure of receiving the best customer service while renting units. They went above and beyond to give the most utmost courteous and professional help I needed. I definitely will tell others to rent from Public Storage, Thankyou! Again your wonderful property managers are Lisa, Jaleesa, and Michelle! Great teamwork!!!
Hey Lisa was great. Took the time to walk us through everything and was extremely nice. Made the whole experience go from just a errand to something that really made our night. I'll be tell my friends and family about her and this public storage.
Lisa & Julissa are the best!!! So easy here. They had they “funnest” conversation and are so helpful. They showed me how to use the app and put it on my phone etc. and the rate was $40.00 cheaper when I was moving in. I’m happy!!!
This place is beautifully maintained and looks brand new. Mesha is awesome - very personable and obviously knows her stuff.
Super easy process. Mesha was very helpful!
We had an amazing experience, Michelle and Mesha took really good care of us while we were here. They were extremely friendly and nice to be around. I would 1000000% recommend this place. The experience is amazing!!!!!
I went in to take a look at the unit before committing to it. Mesha was amazing!! She answered all of my questions and explained how everything works! The building looked very clean. Just make sure you make a reservation online so you can get the quote from there (it’s cheaper than walk-in) and any promotions they offer (I got 50% my first month which isn’t offered at walk-in).
Excellent service provided by Stacy. Happy to be a customer. Thank you for your cooperation and advice .