Public Storage Self-Storage Units at 608 S Lynnhaven Rd, Virginia Beach, VA

I had a unit here for 4 years including about 1 year when it was Happy Box. Closed out in February 2023. Nice and clean. Climate controlled inside the building. Customer service was always good. You used to be able to get into your unit at anytime but they changed it about a year or year and a half ago to only before like 9pm I think which was a little annoying. They increased my monthly rent 6 times in 4 years, only one of which was done by Happy Box. Seems like they penalize using a unit there long term.

Lisa is an absolutely wonderful employee. She not only helped me figure things out with my unit, but she went above and beyond in her attentiveness and care. I’m so grateful for all of her help and we left with a great experience. Thank you Lisa! ❤️

Lisa & Julissa are the best!!! So easy here. They had they “funnest” conversation and are so helpful. They showed me how to use the app and put it on my phone etc. and the rate was $40.00 cheaper when I was moving in. I’m happy!!!

Hey Lisa was great. Took the time to walk us through everything and was extremely nice. Made the whole experience go from just a errand to something that really made our night. I'll be tell my friends and family about her and this public storage.

I want to take this opportunity and mention that Public Storage has three highly exceptional employees that I had the pleasure of receiving the best customer service while renting units. They went above and beyond to give the most utmost courteous and professional help I needed. I definitely will tell others to rent from Public Storage, Thankyou! Again your wonderful property managers are Lisa, Jaleesa, and Michelle! Great teamwork!!!

This place is beautifully maintained and looks brand new. Mesha is awesome - very personable and obviously knows her stuff.

Super easy process. Mesha was very helpful!

We had an amazing experience, Michelle and Mesha took really good care of us while we were here. They were extremely friendly and nice to be around. I would 1000000% recommend this place. The experience is amazing!!!!!

I went in to take a look at the unit before committing to it. Mesha was amazing!! She answered all of my questions and explained how everything works! The building looked very clean. Just make sure you make a reservation online so you can get the quote from there (it’s cheaper than walk-in) and any promotions they offer (I got 50% my first month which isn’t offered at walk-in).

Excellent service provided by Stacy. Happy to be a customer. Thank you for your cooperation and advice .

Worst storage unit company I have ever dealt with. Signed up online to get the internet rate, went to the store and spent over 2 hours trying to get my unit from the employee. They had no idea what they were doing and after 2 hours I'm told that promotion is no longer available. While I am in the store the lady waiting behind me was there because her unit got broken into and they told her the money she pays for insurance thru Public Storage doesn't cover theft or break into units. Also, told her the cameras are not working so they can't see who was near her unit when break in occurred. Seems like employee/management theft. DO NOT TRUST PUBLIC STORAGE 2/2/2022

Great customer service!!! Clean and well kept. Priority Moving and Storage

Very clean and well lit. There are wheeled trolleys you can use to haul your items to your storage unit. It is a bit of a nuisance to re-enter the building as you’re loading your things into or out of a unit as you have to enter a fairly long pass code to open the doors. The upside to this is that you know your things are safe inside!

Mesha very wonderful experience and called when it was available!!!!

Space was clean and ready for use. Karen did an awesome job providing exactly wat we needed.

First time getting a storage unit and OH MY, Mesha was the absolute best!! Not only is the facility clean, air conditioned, and accommodating.. but Mesha provided clear instructions and 5-star customer service. Definitely don’t hesitate about coming here.

I had a fine experience until today. It's very frustrating to pay over a hundred dollars a month for one of the smallest units and have the light turn off every few minutes. You have to go out to the hall and walk down to the sensor and wave your arms to get it to turn on. Frustrating but not the reason for the one star review. Today when trying to remove things from our unit the light of course turned off while my husband was in mid move of our belongings. I went to the hallway to turn the light on but in the mean time a glass object feel and shattered and he cut himself. Frustrating but logically not the storage units direct fault. What is public's fault is how they handled my request to extend the timer. The customer service rep look annoyed the moment I entered the office. I asked if they could have someone extend the timer on the lights near my unit. She said they couldn't. I said that doesn't make sense of the lights are on a timer surely the timer can be adjusted (I have used many storage units before and the lights near my Unit truly are on a short timer). I explained to her the shortness of the timer can lead to dangerous situations. (I'm not a ridiculous person I know you are responsible for the state of your unit but it is in the nature of storage units to have boxes and such stacked high which can lead to dangerous situations if you have to exit your exit without being able to see in order to wave down the light). She begrudgingly called her district manager who also said there is nothing she can do. The reason for this one star review is the service and the corporate inability to fix a simple and easy issue.

I used to have a unit with fort storage but after speaking with Mesha she helped me see all the savings and benefits from renting a unit from this facility. She is amazing, Thank you Mesha for your excellent customer service!

Don't count on the "deals", they won't tell you that you have the "wrong type of unit for that deal" until you are checking out. They also disappear for hours in the middle of the day... signs back at... so you come back at that time, and now it's 30 more minutes.

Bomb prices offers insurance for your stuff love it

The Public Storage close to my house didnt have any available units unfortunately so I went to another location which wasnt too far. Clean and easy process at the Lynnhaven location.

Mesha was super helpful. Great place

good location very clean and large units for a good price

Just finished moving my stuff in to Public Storage, after visiting several other locations. Moving is not fun, but I got say that Sherika made every step of the process as easy and pleasurable as possible. She went out of here way to show me my storage unit and the facility in general. Her friendly attitude and customer service is what made me select this Particular Public Storage location. The facility is very clean and there are plenty of carts to make your move easier. Highly Recommend!

Sherika was knowledgable, pleasant, and went above and beyond to help us. 100% would recommend.

Professional yet personable

This place is very clean and they are very professional i would recommend them to anyone

Our experience with this facility has been exceptional. Very clean, secure, and climate controlled, the people in the office were very nice and willing to answer any questions we had.

Sherika provided great customer service and was very kind and knowledgeable. She was able to provide us with suggestions to pick the right unit for us. She was patient and answered all questions. Keep it up!!

Clean and friendly staff

Not sure, just got the storage unit this week. Best price in my immediate area.

People are sweet, understanding, and very helpful!! Clean building!! They give you a lock for your storage space!! A map for where your storage unit!! 🙂

Open in App Back Carla G.’s Reviews  Public Storage Self Storage 5/18/2020  i have only used a storage facility once in my younger life...when i relocated to marry and that was over 30 years ago...that was a horrible experience!  the marriage, not the storage!  LOL i was greeted by a very nice young person, Candice.  So extremely helpful, understanding, caring, and conversant!  Originally, i wasn't sure what i needed to do and she was so reasonable and flexible.  Gave me the chance to re-evaluate.  I was so impressed, that i eventually returned just because of her.  i upgraded to a larger space and i really think WE made the best decision to suit my needs.  i am so grateful for her help. the space was clean, safe, well light - and near to both my temporary home and new employer - i couldn't be more pleased. thank you Candice and Public Storage!

Met with Stacy this past weekend. She was very helpful and knowledgeable. She even went so far as to make sure we had the right size unit for our needs. I would definitely recommend this facility and Stacy!

Had great service from Stacy when getting a shed

Deshayla and Stacy were very helpful, attentive and had great attitudes! Use this storage company! Exceptional customer service!

Great customer service experience with Stacy! She is friendly, understanding, and knowledgeable. She made sure to go over different options for me to ensure I received the best possible situation for my needs. I am very happy with my decision to rent a unit here and know Stacy will be there to help if we need anything in the future.

Stacy was awesome! Highly recommend this facility!

Stacy was very pleasant and easy to talk to. She was thorough with the information provided and pleasant. Very nice, knowledgeable and friendly. I highly recommend her facility for your storage needs.

Stacy was super sweet, fun to work with, and very professional. Made us feel completely at ease storing household goods with Public Storage.

Stacy was very helpful from the time I called in late January to my actual move in date in February. Moving from out of state I had several questions which she answered in a very professional manner. I needed a large unit in a climate controlled facility, Stacy had the exact unit I required. I would highly recommend Stacy and this Public Storage location for your storage needs.

Rey affordable and I really like the location. Stacy the manager was great and had us registered and loading items into our storage in no time.

Stacy was very professional and caring and very thorough on explaining everything. Thank you

Stacy was very nice. She made me feel very welcomed. The storage building is very clean and spacious. Carts are provided to help moving easier. I definitely recommend renting here.

Very Awesome Experience!! Stacy is the best and the rates are great!!

Hi had a wonderful time with Stacy she was awesome she took me step by step through everything and made me feel right at home .I love to meet more people like stacy what a beautiful person to have with your organization.

Jaleesa was AMAZING! She was so helpful and sweet. Our first time ever using a storage place and she made it so easy. The process was quick and she explained everything so well that I had no questions. The place was so clean and VERY secure. I recommend Public Storage and Jaleesa to anyone looking for a nice storage place.

Stacy was extremely helpful and made the rental process very easy. She's very knowledgable, professional and extremely personable. Also, the climate controlled facility is very clean, comfortable, and well maintained.

I have been renting from Public Storage for over a year and I have been extremely satisfied with the ease of accessing my unit. It is always clean and well maintained. I am getting ready to move and Stacy has been extremely knowledgeable and helpful. I would use them again if the need arises.

Climate controlled, clean, and convenient. Easy to sign up. Elevators, bathrooms, and flat bed carts all make your storage user friendly. Stacy was very knowledgeable and focused on providing the best solution for my storage needs. Pleasure to work with.

Just rented a space and Stacy made it pain free. Happy to be renting in a clean and safe environment close to home that I can access when I need to. I look forward to using this space and freeing up space at home. Great start to 2020.

Thanks for your your tubular help Stacy.

I had a wonderful easy and quick experience with Stacy

Stacy was fantastic!

Super easy to get set up. Stacy was a big help and very friendly and knowledgeable. Thanks!

Nicest public storage building we’ve seen yet and the Manager Stacy is so attentive helpful and kind . 2 thumbs up all around the board from us . Highly recommended .

The desk attendant was rude, arrogant, and acted as if the company was doing me a favor by letting me store my stuff there (even though I was a paying customer). The facility itself was nice, clean, well maintained.

Mesha made this process WAY too easy! She is super friendly and knowledgeable and got the whole deal squared away in less than 20 minutes! The facility is clean and well kept. Would whole heartedly recommend you store here!!

Stacey was super super helpful today! Getting ready for deployment and she’s made this part of the process a lot less stressful and super easy :)

Worked with Stacy this morning to get some much-needed storage space for decluttering. Excellent experience! Would recommend to anyone looking for reasonably priced and very clean climate-controlled storage in VA Beach.

Stacy was very helpful on my visit

Stacy was very helpful and even got me the best unit ! Great atmosphere !

Outstanding service from Stacy and Autumn. I had a time paying my bill from the Jacksonville office and they were here in Virginia Beach to make the difference. Job well done.

Stacy and Autumn were very helpful and friendly. The facility is clean and well-maintained. Great experience.

Stacey was very helping in meeting my storage needs. Friendly and professional

Had a great check-in experience. Stacy was super nice, informative, and thorough. It was a quick and easy process which I appreciate. Love the the extensive access hours and the elevators.

Tina was very helpful 10/10 will use again. Thanks Tina!

We were very impressed with Stacy when we rented a storage unit. She was very pleasant and professional.

STACY was very helpful and took care of us right away. AWESOME STACY

The customer service experience was exceptional. Mesha was very professional and even listened to me ranting on why I even needed the storage unit. She was very kind. I look forward to coming in to pay my bill just to chat (yes I know I can do it online ☺️)

Stacy was very helpful and gave a lot of good information about my storage unit. Very nice facility and this process was very easy. Would definitely recommend to everyone.

Stacy was excellent. She was friendly and professional, and made the entire process so easy and fast. I have rented storage units before, but I have never seen units as clean as these. The premises are pristine. I love that they offer hand carts for free, all the units are climate controlled, and there are bathrooms on premises to make long moving days easier. I'm very impressed.

Stacy was AWESOME. Very helpful and polite. Thank You STACY😊

Prior to today's visit, I checked out Public Storage as a possibility for our storage needs. Today, I returned with my husband just to show him what this company had to offer. He had already seen several units at other storage facilities. The manager on duty, Stacy, was very accommodating. She inquired about our needs and then showed us a storage unit that could fit our needs. It was raining today; yet, not raining at the moment we were headed to see a unit. Stacy was thoughtful enough to take us through the building rather than the usual path outside which may have taken us through a puddle or two. Stacy was knowledgeable, efficient and effective. She addressed the details we needed; she answered our questions directly and we signed up for a 10 x 15 unit. We left quite satisfied with the experience.

Just rented a space today. Stacey was the associate on duty. She was a pleasure to work with. She is professional and very helpful. The facility is clean and I love the fact that the storage units are climate controlled.

Came here to the office and met with Candice wonderful service even told me i could keep the lock wasn’t aware of that just good service all the way around

The first months rent says a dollar however it's actually 61$ because you have to buy a lock pay for insurance and an admin fee😣just want people to know what to expect

Stacy was very patient and helpful. She did recommend all kinds of things they had on property that could assist me with my move. You have a beautiful facility

First of all, bless Stacy. My boyfriend and I come running out of the rain and into the store 15 minutes before close. I honestly wasn’t expecting any service at that point, I was just hoping at this point something would work in our favor. Stacy was patient, kind, and professional. She also made conversation with us and made us feel valued versus just taking our money and sending us on our way. She made sure that we had everything that we needed before we left. The facility was clean and bright. The load in area is open and spacious. I would recommend the storage to people I know based off of my experience with Stacy today.

Stacy was great! She exhibits great customer service and actually calm me down from my own fears of the day. Looking forward to seeing her 😃 again.

Stacy was very helpful and friendly.

Stacey was very intelligent and informative, the process was very quick and I was extremely satisfied with the conditions of the unit as well as the new building.

Stacy is the best, without her I would not be using Public Storage. Everything was neat, clean, professional, and she did a great job asking if I would like any merchandise for my move in. I highly recommend Stacy at Public Storage.

Stacy was very helpful and very nice. She did an awesome job helping me rent the space that would accommodate what I need.

Stacy was fantastic! She was very professional and helped with questions that I hadn't thought of.

I showed up to Public Storage to sign my documents and get my keys and was greeted with a smile by Jaleesa. She was absolutely great! She showed me my unit went over what would be stored to make sure it was big enough for everything. It was so nice to have such a great customer service experience. Keep up the great work Jaleesa!

Stacy is a very nice person, very helpful and I like her a lot. This is the best place to use storage and I am very thankful to you to be here willing to help me God bless your heart.

26697 Amazing facility and workers Stacy was fantastic and u would recommend this facility and Employee any day

Stacey did a great job, very friendly & efficient.

Stacy was awesome and very informative. She even helped me get the right space which was bigger than the one I signed up for. Elegant storage facility... Huge, clean, eco friendly! Highly recommend and worth the drive from Norfolk BABY!!!

My boyfriend and I are currently moving and we needed a storage unit, until we could put an offer in on a home. We googled reviews and decided to contact public storage on S. Lynnhaven road and Demesha was extremely helpful with finding us the best unit for all of our belongings! Thank you so much for going over all the rates and showing us where our unit would be! We love that the units are climate controlled and the convenient moving supplies in the rental office ! Thank you again Demesha !

The best storage space ever!! Demesha was awesome and made our whole move in process painless!

Stacy was very helpful and showed us a couple different sized units. The building is clean and carts they have make moving easy.

Stacy did an amazing job. She was very knowledgeable and friendly. The process was very fast & smooth. The facility was clean & nice!!

Nice space, Stacy was very helpful getting me settled in and making sure I had everything that I needed.

Stacy was was so amazing!! She is extremely knowledgeable about the company and the property. She helped us choose the right size unit for our needs. After we signed the contract, she then walked us to the access panel and walked us through the process of using the access panel and made sure that she answered all of our questions. Although we didn't need to purchase any packing supplies, I appreciated her taking the time to show us what was available. Stacy was key to making this time in our lives so much easier.

I have not moved anything into the facility yet, but I am excited that I have found a storage facility I can actually trust. I was greeted at the door for my appointment and was given an all inclusive tour before signing, which is something my last facility did not do. I was especially appreciative that Stacy took the time to ensure that I choose the right size for my belongings and that I was satisfied with my visit. She was extremely charismatic and kind.

This place is AMAZING!!!! It's super clean...(even the bathrooms). Mesha & Stacy go above and beyond to help you anyway they can....I had to go up in unit size (I had more stuff than I thought) and they made the transition painless...I most definitely recommend this location if you need to rent a storage unit!!

Stacy was helpful she ran us thru several options and was such charm and pleasure to work with. Really appreciated her professionalism and helpful advice. Off the chain!

Stacy was absolutely amazing. She made renting very easy, great job!!

The customer service was upscale and much needed. Stacy was the best, we came from out of town and she was holding a good conversation so we could feel comfortable. We choose a bigger storage. Good experience 1st time use of storage.

The excellent customer service began shortly after I made my reservation. Stacy called to make sure everything was correct and arranged time to meet with her. She was also able to accomidate us with getting a bigger unit, changing our move in time several times due to us being in traffic from moving out of state and also helped us with extra products for cleaner storage. Thanks Stacy your the best

This facility is immaculate and the rates are amazing for climate control. To top it off Stacy the Manager is super friendly and extremely knowledgeable. I would recommend this place to anyone looking for storage!

the place is great easy access to my unit and stacy was amazingly helpful! 🙂

Stacy was great to deal with. Answered all my questions.

Jaleesa was incredible and very informational. Made the panick of my move very simple. Very clean facility.

Stacey was extremely helpful with my selection for storage. The facility is new and very clean. Her great customer service made the process very quick and easy. Would recommend to anyone!

Stacy was great, she explained everything perfectly, was really pleasant to work with, and helped us out by showing us all options for moving and packing help that they offered. Climate controlled, and even has bathrooms if you need one while moving your stuff in !

I love this facility. It’s so well insulated and up to date! The staff is amazing, Stacy got us squared away quickly and efficiently. She was super nice and helpful as well, made the process so easy.

Stacy was great, efficent, and knowledgable. The space is secure and well maintained!

I am writing this review because of the expert professional and family feeling that Stacy and Demesha have shown me when I first enter Public storage on Lynnhaven Road. I felt so comfortable and relieve that these fine christians where so knowledgeable and experts when it came to explaining the procedures of what I need to complete in order to get my beautiful storage with climate control. I believe they should both receive pay raises and promotion as soon as possible. I had no problems understanding what to do in completing the process for my storage. Great job ladies. V/r GySgt Edwin L. Malave USMC

Stacy was super awesome and helpful!! You can definitely count on her to make it easy as possible! She’s also a great person to talk to, and makes you feel comfortable and at ease with everything!

Stacy was very helpful. Got a good space and a good deal on boxes!

This is our first experience with Public Storage and we love it. The establishment is clean and well maintained. We opted for climate controlled storage and this is the place. Stacy, who is the Property Manager, is very courteous, professional, and provides great customer service. If we could give this Public Storage location 6 stars, we would!

The customer service started from the door. Stacy gave the top level of customer service from the door. Along with the clarity of the terms to the willingness to do whatever it takes to please the customer, she is a true asset to this company. Also,the facility is clean and just added to a great customer experience! I can also say that Stacy treated all customers with the same level of excellent customer service to all of the customers I saw her serve. I’m coming back just because of her.

Super happy! Stacy has been incredibly helpful through the process. Just moved across country and was so pleased when i arrived. The facilities are new, clean and well kept.

Stacy was very easy to work with!!! Great customer service. Walked in without a unit...left after renting a 7.5x10!! Prices in line matched what I was quoted.

Stacy is awesome! She made my move to Virginia Beach so much easier. She went above and beyond to help me get moved in. Thanks!!

Was here with Happy boxes before Public Storage and you can tell the difference night and day. Place is cleaner and things are more organized and what gives them the 5 stars is the customer service. Stacy was such a great helping in finding our needs and helping us make sure we get what we are looking for and pay as least as possible. Best storage place I have ever used and I use a lot do to being military and always having to store stuff.

Stacy was awesome. She took her time showing me options and trying to save me money by upgrading my unit instead of getting a second. She was very patient and friendly. I will be renting here long term Thank you very much for the great customer service

Just rented a storage unit and had a good experience thanks to the assistance of Stacey at the front desk.

Stacy was amazing! Great customer service and very knowledgeable! I would definitely recommend public storage to my family and friends!!!!

Well when I got to the place the person stacy when very professional and her job and very clean she was cleaning the windows at 11:.00 this morning wow ...very funny and with a smile and made my day very happen she is amazing...

Wonderful, climate control facility to store at near the Lynnhaven Mall and awesome, knowledgeable staff, too! The manager was very friendly and helpful with all of my family's needs. She really cares about her customers and it shows! Thank you for providing great service to me and my loved ones Stacy!!

We moved in today to public storage Stacy made the transaction so smooth pricing was great climate controlled unit and this is moving along perfectly thank you Stacy!