Karen does an excellent job , very helpful and efficient.
Morrigan thank you for your help and support! You customer service was outstanding you deserve five stars!!!
Morgan W was very helpful today. She resolved my payment issue, removed a late fee, ensured my account was up to date, and checked on my units. She went above and beyond, and I’m very happy with the outcome. Thank you again, Morgan!
Terri was very patient, positive, and helpful with assisting me with a broken key in my lock. She took swift action to contact the POC who breaks locks. I was extremely grateful since I needed to get into my storage the same day. Thanks, Terri! Appreciate you 😊
Lots of hidden fees and requirements they don't have insurance so that's an extra charge
Terri is AMAZING!!! This is the cleanest facility o have ever stored my items. Would DEFINITELY RECOMMEND!!!
When I went into Public Storage I was greeted by Morgan who helped me with enquiries about hiring public storage and any additional fees that should occur on the payment schedules and the packages that I could obtain. Thanks to her I was able to obtain a unit and feel quite happy with it. Kudos goes to her!
Always had a good experience, Morrigan was always extremely helpful and kind when I had questions needed answering
My experience of using the facilities has also been quick and stress free & have had zero issues. I have always had the pleasure of meeting Morrigan, her professional attitude and customer care, is always above and beyond any other storage place I have used. I highly recommend.
I got my unit in May of 2022 as I was moving. I got my unit for $259/month according to my contract.
120 days later, 1st rent increase of around $40. Since then it went up another $200. Inside of 2 years my rent nearly doubled. I asked how this is allowed. They said they sent and email
Today I looked at the contract better and saw their contract allows them to scam you.
Be smart and use Jack Rabbit, been there for the same amount of time, better price and no increases since I got in. Also a much cleaner facility and no rats!
Love this location, Morrigan was clear and concise with how renting a unit worked and helped me pick out the right size without even having to go to the physical location.
Terri was awesome! Super helpful throughout this whole process!! Would recommend Public Storage to my friends and family!
It's clean. The staff is friendly.
I had an emergency and needed so much help. Morrigan answered every single question I had and solved everything I needed her to. 10/10 She was incredible thank you so much Morrigan!
Morrigan is so helpful answering questions I needed answered. Such a friendly person! Such a hard worker!
Grace was an amazing,clear and helpful manager and helped me throughout the rental process and I'm so glad she was there. If you need help, ask for Grace she was very kind.
I'm helping my parents go through their house and I needed a storage unit to move some clutter out. Called the wrong location but Morrigan was so nice and got me in contact with the location nearest my parents.
Morgan is super polite! Wonderful customer service!
Morgan is super helpful and sweet. Absolutely love the customer service provided!
Morgan has been top notch. Great customer service all around.
I had the pleasure of having Morgan guide me through the process here. She was very thorough and kind. Out of this world customer service.
Had the best time at this facility! when I walked in and Morgan greeted me from the start with a smile, she was very helpful answering all my questions and let me tell you what I had a lot of them. An amazing woman and facility I hope she gets her raise very soon because I know she deserves every penny!
Morgan had great customer service and was knowledgeable and confident! 10/10 would recommend
Karen she was very well prepared to get me on board. Very nice and polite.
Karen was excellent help one of the best I had to serve.
I would not suggest renting a unit from this place
Karen was so helpful and friendly!!!
Thank you for all your help with my mom’s storage unit ❤️❤️❤️
Karen was so much help and so nice. Need more people like her. Everything is so clean and smells fresh. A very pleasant experience again.
Great customer service. Whet above and beyond to help me with my questions. And will recommend anyone to them.
Karen, she is helpful and nice and pretty
I had a great experience down at the Buckner Rd. location . The customer care service representative Ms. Karen did a exceptional job at taking care of my needs. Thank you for you Karen!
Karen and Morgan were awesome. They were super quick with transferring my unit to a small unit and answered all my questions. Very professional and knowledgeable.
Karen and Morgan were very helpful. A+ service!
Karen was AMAZING, super informative, super helpful. Will recommend this storage facility to everyone. Thank you Karen for all your help.
Was great service with Karen , everything was perfect
Karen she a fantastic person and she is very professional thank she is a people person.
Karen & Zeniyah were two GREAT employees who helped us on a hot day & got us in & out in no time!
My visit at public storage was good. Karen was awesome and very professional, she took time to help me fully. I'm very pleased with her.
Karen was very helpful and nice made it easy to get me started
Karen is very nice, down 2 earth & helpful. Thank u.
Came in about 30 minutes ago to pay for my storage unit and it was a very simple process. Karen walked me through the process of how to gain access to my unit and made it very easy to understand what I needed to do
Great staff. Clean facility. Karen was very helpful and friendly.
Ms Karen Was a Joy & a pleasure to do business with !!
Thought I would a get lower monthly pymt after speaking with agent and the response from public storage was for me to get a smaller storage!
Karen provided great customer service and was quick with any transaction I needed.
Karen was very helpful in helping me with understanding how to operate the app. The app makes access into the property easy.
Thank you Karen for being so helpful. I will comeback for sure.
Karen was very kind helpful with our search for the right boxes. I will definitely comeback.
Such a great place and Karen was a great help!!
Karen's awesome she help me out I'm thankful.
Liza was awesome and help me lower my bill!
Lisa was very efficient in helping me downsize my storage unit and assisting with the storage app. I’ve only had great service at Buckner Blvd.
Lisa was awesome and very helpful.
Karen helped me out with everything, she's fantastic
Lisa was awesome only there one month but very helpful
I had a great experience getting this done thanks to Lisa
Karen she’s doing a great job !
CUST Srvc Rep. Karen, was COURTEOUS and KNOWLEDEABLE and zzpstient!! Excellent service@ hohgly recmended,!!!!!!!!!
Karen from this location ROCKS!!!
I was been there this morning and Karen serve me she explain to me everything that I want she was so nice with me and so professional
I highly recommend this adress
Karen was great. Helped me out alot.
Karen was very pleasant and helpful.
Karen is great, she helps me whenever I call in and have any questions and she’s really quick!
Excellent service, couldn’t have done without her, she is a keeper, hopefully her boss will see this
I have been extremely impressed with the customer service I have received. Karen has gone over and beyond to make sure I was taken care of.
Karen is an outstanding employee.
Karen she is the greatest at the Buckner office
Karen was incredibly helpful, polite and was able to answer all my questions efficiently. I was so pleased. 😀
Karen gave great customer service. The move out process couldn't be any easier.
Karen was awesome! Great customer service.
Thank you so much Karen!!! You are so awesome and you made this process so simple and quick!! I’m so glad to have had the opportunity to meet you!! I enjoyed talking with you and just wanted to say thank you for all your help!!! See you around!!!
Karen was knowledgeable of her job and very helpful
Place was very clean. Karen helped us and she was very polite and very helpful
Mrs Karen is awesome and very helpful..
Karen has always took care of me since day 1 of renting my unit. If I ever had questions or concerns she always took care of it in a timely manner! Would recommend to anyone needing a storage unit!
Karen is the best at what she does !!!
The workers are very friendly and helpful. Karen is very helpful and work with you and inform you of things that will help you with payments increases and all.
Karen is a great person and extremely helpful, what a blessing
Karen is very nice, has a good heart and the best customer service I've seen in a long time
Thanks to karen she helped me out to get a new lock for my storage with no hassle.
Karen helped me out when I wasn't sure how to start the move in process. Thanks so much!
Karen is a nice lady and had helped us out as my family needed the help so I wanna Karen thank you for all your help and all you done
Karen's service was most excellent today and really helpful with my storage situation
Move in was easy and Karen made move out a breeze!
Karen provided excellent service.
Karen is a super star. . .mutil tasking at its finest!
Thank you!
Karen took care of my storage unit needs in a concise and professional manner. I appreciate her demeanor and courtesy.
Truly enjoyed the help Karen and James provided. The whole process was easy and smooth.
Excellent customer service! Karen is wonderful…very thorough and made this process easy! Storage areas are nice and clean.
Karen was so helpful and patience she took her time to really help me I really appreciate her customer service
After trying to find the right storage unit at the right price, I finally hit the jackpot. I went to the public storage on Buckner in VB, and a very nice lady named Karen explained the process to me and reassured me that my items would be safe. It didn't take long and now I am relieved that I don't have to spend any more time driving all around town looking for a good storage place. Thanks Karen and Public Storage!!
Karen was very professional and assisted me. She put my mind at ease with a concern I had about an email I received. Thank you so much for your amazing service.
Mesha was very helpful Alll day today ‼️ From 9 am when I called until I showed up with my Uhaul at 2pm.. I really appreciate her help!