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Public Storage Self-Storage Units at 5728 Southern Blvd, Virginia Beach, VA
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
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5'x10'Online only price$ 73/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 73/mo $98Best Price Label
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5'x15'Online only price$ 86/moMedium 5'x15'- Outside unit
- Drive-up access
$ 86/mo $115Best Price Label1 unit left! -
10'x15'Online only price$ 148/moLarge 10'x15'- Outside unit
- Drive-up access
$ 148/mo $198Best Price Label1 unit left! -
10'x20'Online only price$ 195/moLarge 10'x20'- Outside unit
- Drive-up access
$ 195/mo $259Best Price Label1 unit left!
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Self-Storage Near Virginia Beach
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Virginia Beach Storage Units by Newtown Road Station
Virginia Beach self storage at this location is convenient, affordable and right off I-264 at the Newton Road exit, near the Hampton Roads Beltway.
With a manger who lives on-site, come by and see how you can save space and money with a storage rental down the street from Military Circle and a block from Newtown Road Station rail terminal.
Our 10x15 storage units feature drive-up unloading and a whopping 1,200 cubic feet of packing space on average, enough to fit the contents of about four rooms, ideal if you are planning on a remodeling project. Just decluttering? This location also offers 5x10 storage units, perfect for clearing out a walk-in closet, garage or basement.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 317)
Great service from Teddy !! Easy process and friendly. Thank you.
Great customer service provided by Teddy.
Ellen, the property manager is friendly and helpful. We have had several units over past 3 years and never any complaints. Thank you!
I have had my items in public storage , about 3 years now and throughout this time Ellen has always been so helpful. Not only is she helpful and great at communicating efficiently , you can tell she truly cares about the customers she interacts with! She will go above and beyond to help and give answers anytime I've had a question or need help , which recently has been more than a few times !
The staff at this facility are the best!!! They communicate well with you and keep you informed about all the happenings with your unit. Ellen does an exceptional job of checking in with me to see how I'm doing and if I need anything for my unit. They are flexible and understanding of all situations. 10/10 definitely will be a customer for the foreseeable future
My move in process was a breeze thanks to Ellen. We were able to use the side gate to accommodate for a larger vehicle and she helped size out the perfect size unit. I will definitely be recommending this location to others for use.
Best public storage in the area.
Ellen is such a great manager. Very friendly and helpful. Definitely the place to go for a unit!
Ellen was a great help! She communicated effectively and was able to provide great customer service.
Greatest, safe and clean storage facility in town, with an awesome manager, she's the best! Thank you public storage for your superb customer service with Ellen! Five stars all day babyyyy!!
Came in with a few questions about possibly renting a unit. Ellen welcomed me and went above and beyond. She was very informative and kind. Highly recommend renting from this place.
Ellen was very helpful answering all of my questions.
Ellen is the sweetest most caring person I've met in customer service in a long time. For the entire time I've stored my items at Public Storage she has always taken good care of us, checked on us and went above and beyond her call of duty. She definitely deserves recognition for the way she cares about her customers. Thank you Ellen for everything!
Ellen was absolutely the best!! Very informative and friendly!!
Ellen was super helpful! Great customer service!
They are easily the best storing company. Everybody needs to give them a try because they are an outstanding company! Thank you Ellen!
Ellen the manager at public storage is always helpful and goes beyond what other people in this position would go for you. I wouldn't store anywhere else...This is the storage on Southern boulevard the only one you should store your belongings at .
Ellen the site manager is awesome, she has assisted me with every part of renting and occupying our storage. Great experience! Update, we have been fairly long term tennants now and would like to reiterate how seriously the site manager takes her responsibility of not only serving the customers but keeping the facility clean as a pin and well maintained.
I am very satisfied with Public Storage services and Ellen is a very great person and has helped me a lot. She’s very friendly and has made my rental with this place a pleasure! Storage is very clean with a new painted look. I am very impressed with this storage place
My wife and I needed to move our stuff from an expensive POD to storage unit after a long distance move. She worked with Ellen and was able to get our needs met quickly and efficiently. My wife was very happy and if she's happy, I'm happy. Thank you for a job well done.
Can't get better customer service any where else. Ellen was super helpful and answered the phone right away when I called. She also will call you back right away if the call is missed. She helped me with locating a unit for my needs and went out of her way to find another unit in the same complex when I found out I needed more room. I am really happy that I went with Public Storage for my needs and feel like I really lucked out getting Ellen for support. She is very knowledgeable and truly seems like she wants to help the customer. She explained everything I needed to know. The provided customer support alone is a great reason to choose this facility. Very happy with my experience.
Had a great experience working with Ellen. She is very knowledgeable and caring for her customers. She follows through with responding to requests in a timely manner. Highly recommend!
Ellen was very helpful.
ELLEN is very nice, she was helpful.
Ms. Ellen was very helpful in getting my request all worked out for good. Very blessed and very thankful for her help.
Ellen was amazingly accommodating!!! She went above and beyond to help us!!!
Start to finish Ellen was amazing! When we reserved our first unit online she was quick to call and make sure we didn't have any questions or concerns. She helped us upgrade our unit when we realized we needed more room for storage and made the process super easy. She radiates customer service. I hope Public Storage realizes what a gem they have in her.
I highly recommend this location! The prices were reasonable, Ellen was a joy to deal with, and she met all my needs. I would use this location again. Thank you, Ellen. c/o George Horning
Ellen is so awesome and helpful. She went above and beyond to help my job get their bill resolved. It was a pleasure doing business with her.
Ellen was fantastic, very accommodating during a stressful time. Would recommend to anyone!
Ellen was one of the most sweet, helpful, and informative employees of any business I've ever had the pleasure of dealing with. She helped my wife and I find the best deal we could for the space we needed, provided us with an appliance dolly when ours couldn't handle the load, and even brought us cold water twice because it was such a hot day when she came over to see if we were doing okay. I'd happily recommend anyone use this location for storage.
Thanks for the fantastic customer service, Ellen. Your facility is fantastic, clean, and above all, safe! Thanks, again!
Great place and Great service!! Mrs. Ellen is wonderful, will be definitely coming back.
Ellen provided phenomenal service when we needed it the most! We were looking to reserve a storage unit since we recently moved to a new location and she made sure we were taken care of. Would highly recommend!
I really like this storage facility. It is well maintained by the property manager, Ellen. She’s always been very professional and helpful!
5 Stars for Ellen. Very nice and helpful. Highly recommended!!!
Came to the Southern Blvd location and spoke with Ms. Ellen, she was very helpful in assisting my family with our storage concerns. She was very helpful in making us aware of the unit sizes and prices. It’s really good to have nice customer service especially with all that’s going on and she was definitely Stellar in communicating with us and we are very appreciative 🌞🌞
Very rarely is anyone on site or answers the phone though. When you do get someone, Ellen is very informative. The storage units are infested with rats. She reassures you when checking in to not leave any food, pet food, etc in the unit. We followed her advice and still have rat feces all throughout our boxes. Don’t take the unit with “2 doors”! Because THEY do not have a big door for that unit you have to pay for 2 locks
Ellen is great! She was very open to answer any of my questions, and thoroughly explained everything! I’ve been searching around for storage facilities in the area and this was the one that stood out to me the most so I went with it!
Ellen was amazing and very helpful! Would definitely recommend this Public Storage!!!
Ellen was helpful and informational. She the best!
Loved the service provided by Ellen! She helped me out so much with everything I needed. I'm moving across the country and need to store my stuff before I can move in. Because the moving company I'm using needed a lot of questions answered Ellen was able to provide me with all the information they needed and more! She really knows what she's doing, is very friendly, and loves what she does.
I was looking at getting a storage unit and Ellen was more than helpful. Extremely cared and very informative. She knows job inside and out.
Ms. Ellen has been a blessing to me and my family giving us great service for 4 years with no complaints whatsoever. She's the best!!
Ms. Ellen is God sent!! My family and I have been serviced by her for over 4 years. Even after we moved out of state she's still our go-to person in Virginia Beach for the best service!! She's very patient and always makes sure that we're well taken care.
Ellen, the property manager, has always been courteous and helpful. Anytime we’ve had questions or needed something; she’s been there! She always has a smile, and is a joy to be around!
Ellen gave excellent service over the phone and explained the E Rental process that I was having difficulty figuring out.
I highly recommend this facility . Ellen was great and very professional with helping me my needs making my move easy... One of the best Storage units I've ever been too.
Ellen has always been very professional. She offers a high level of quality customer service. :)
I am so impressed with the store manager Ellen she was so helpful and knowledgeable and made my situation less stressful.
Ellen has been very helpful in my storage need would recommend fully
Ellen handled a difficult situation with me transferring units (which turned into a big mess) with patience, grace, and professionalism. She is super friendly and seems to enjoy interacting with customers.
Ellen was fantastic and very helpful!!
Thanks for keeping my items safe! Ellen was super helpful when I was done with my unit! I definitely recommend them.
I had a very very good experience with Public Storage. Ellen was a true blessing and cared so deeply about my situations and would always help me out. I can not say enough good things about her and how great she made my experience with Public Storage. I would absolutely recommend!
The most absolute fantastic property manager ever thank you Ellen
Had a wonderful quick reservation with Ellen today. She made it as easy as possible. The unit was clean and reasonably priced compared to others.
Ellen was very helping setting up my storage unit. Easy and simple!!!!
Ellen is a great person and will help with anything and everything she can to help you out great place to rent a storage building highly recommended
Ms. Ellen is an amazing woman and was so very lovely. I'm so glad she was able to work with me and get me everything I needed. Thank you so much.
Companies are not always perfect, but what makes it great is the employees. Ellen helped to untangle a situation where the company's technology did not catch up to the business practices but she took the time to give me a call and walk me through maze to land the space that I needed. "Follow-up" is one of the most under-rated attribute one can have but taking 5 minutes to do it can turn a stressful situation into a seem-less transaction for a customer. Thank you Ellen for making it work!!
Ellen made it happen which made my day!👍
Great rate and great staff, Ellen was amazing, her excellent customer service skills made my experience great during the moving in and out. Many thanks
Miss Ellen @ Southern Blvd property was AMAZING. She spent days on the phone with me and helped me find a suitable storage unit when I was literally about to give up. She was even at the location the day I started moving so I actually got to meet her in person. With all the understaffing due to COVID at local business your company should do whatever is necessary to keep her on your staff. A raise with a nice bonus would be a good starting point. Highly recommend Miss Ellen @ Public Storage.
Ellen at southern blvd location in Va was excellent. She took the time to show me everything I needed for move in date also.She couldn’t have been nicer!!!!!
Ellen is the BEST, she is great people person, and I got a unit too. :)
Customer Service Ellen the office manager is great as always. Very personable. I will not use any other storage.
Ellen is so helpful! She walked me through each step! She’s so sweet!
Ellen was great
Ellen made the experience fast, easy, and painless. Great experience
Great customer service thanks Ellen!
Ellen is the best! She is always so helpful, most recently with the repair of my storage room door. She looks out for her customers.
I didn’t need storage after all, but had to do a review. Ellen has the best customer service, I have received in a long time and if I need storage I will come back to her !
Ellen was very polite and explained everything so you could understand policy very well i love talking to her shes so pleasant.
I used this location for about 2 years. Ellen was so incredibly kind and accommodating. Any time I needed something she would be right there to help. I would definitely recommend this location! Thank you Ellen for making it a plesant experience!
Ms. Ellen was amazing! Made the process super smooth, reassuring and easy with exceptional customer service. Definitely my go to for all my storage needs!
The best customer service from worker named Ellen. Thank you so much for great customer service
I can't begin how to tell you all how Ellen from public storage has been the greatest help and sense of relief when having three storage units at one time. She is the kindest, sweetest and most helpful employee I have ever worked with! Thank you Ellen and public storage for taking care of us and our units when we can't!
Ellen helped me with my three storage units and has kept it clean and safe. I always call in her for any questions and supplies. Thank you Ellen!
Ellen was great and helping us get setup and sorted. Highly recommend
I give this storage facility a five-star if I could give it more stars I would. I've been in this storage unit for quite a while now had a few incidents to wear I was planning on moving. Taking my business elsewhere. Then Ellen helped my transfer go smoothly.she is very professional courteous and helpful. I don't normally write reviews but I figured I needed to write this one.
Ellen was so helpful and amazing with my moving process, she’s very sweet and professional and so willing to answer any questions I had. Thank you Ellen!
Great place to rent a unit. Friendly manager and clean units.
Ellen was amazing and very helpful with not only our storage unit rental but also worth helping use with a jump box to get a motorcycle running. 100% above and beyond
Ms. Ellen is an amazing manager. She goes above and beyond to make sure the tenants are taken care of with there storage properties.
Great price and exceptional customer service. Thanks Ellen
Ellen was amazing!!!! We had a great conversation not regarding the storage unit. She is a very personable person!!!
Ellen was very nice and friendly. Thanks Ellen! :)
Miss Ellen really helped us out after we moved down from Louisiana. I really thank her a lot
Mis Ellen was really nice and cheerful and it was the best experience I've ever had at a storage.
We had a wonderful experience with Ellen! She went above and beyond assisting us in reserving a storage unit and parking space at another location. She was very professional, friendly and genuinely seemed to enjoy her job and getting to know her tenants. We appreciated all of her help. Ellen gets 5+ stars.
If it were not for the help from Ellen, I would have taken my business elsewhere. The online e-payment system is not desinlgned right and the general customer service line offered no assistance at all. Ellen, at the physical location, spent the time with me, working pretty hard on her side, to get the prompts pushed to me so that I could pay and take advantage of the discounted price (which is only offered on line). Thanks Ellen!!!
Convenient, secure and affordable storage option. Ellen was very helpful and always received excellent customer service.
Ellen was very helpful when I needed assistance navigating the online reservation process. She helped me decide which size unit I needed and walked me through the process. I’m extremely thankful for her staying overtime to help me out.
Fantastic customer service from Ellen, an absolutely wonderful person. Clean and neat. Couldn't be more happy with going with public storage.
Ellen was super helpful and professional!
Ellen was great ! Super helpful !
Ellen was a delight she helped me and gave me all the infos I needed to be all set. She’s A1 in customer service. Thank you Ellen you’re a live saver
Super polite and informative. Got our unit that morning and she made sure we got the best price and we’re 💯 satisfied.
Excellent service!!! Ellen was so very helpful and friendly and I appreciate her help!!
Came in to get a specific size box and Autumn went above and beyond showing me the different sizes boxes and packing supplies. Great customer service will be coming back
Autumn has been very helpful. Any time I have any issues she has been able to help me out. She is very kind and nice.
Autumn was incredibly helpful and informative, overall great experience.
Daleesa was a delight to work with. She was very professional and the whole process lasted 26 minutes.
Brenda is amazing!!! Very sweet & helpful. Also, super knowledgeable.
Brenda was very helpful with my move in. Thanks!!
Brenda- She's very helpful and a kind person and I love her enjoy
Brenda was very helpful! She made the checkout process super smooth and answered all the questions we had. And even gave us some good tips on the moving process!
Came here and left out happier than I came. Brenda really took care of me. She was such a huge help in Our move and we highly recommend Public Storage.
Brenda is alot of help. She was very friendly..she had wonderful personality
Customer service was great. Thank you Brenda
I recently visited public storage and I was helped by Alexis McClellan she was super helpful and patient. She also let me know about all the deals and got me in and out fast. I was very satisfied 👍🏾
Alexis at the Southern Boulevard public storage in Virginia Beach was very helpful Friday evening. I was happy to meet her finally we've talked over the phone several times but I was able to put a face with the name. She has impeccable customer service skills.
Always good customer service. Candice was very helpful in finding the right size storage unit I needed. As I lost my wallet, I couldn't make payment at the time of my reservation. Candice was very thorough and she noted that I would be back to pay for the storage unit. When I returned two days later, Alexis was working and found my reservation and helped with finalizing my contract. Both Candice and Alexis were very polite and helpful. I would highly recommend this public storage.
Brenda was extremely friendly and informative
Brenda was very helpful showed me to my unit got me all set up in a matter of minutes very nice lady I would recomend going here.
Great
Tina gave me the best service. Everything explained clearly. Best service I've had in long time. We'll deffinately recommend and come here for any future needs
Rebecca has been extremely helpful. She always has a smile and answers any questions I may have.She is a great asset to your company and should be valued greatly.
Brenda was very courteous and made sure I got exactly what I needed for my storage needs!!! I would recommend public storage just because of Brenda and her helpfulness
I had a great experience with Brenda! She was extremely helpful, answered all of our questions and concerns! Awesome customer service, highly recommend anyone to come here! You will be taken care of!
Property well kept
Very nice and friendly Tina was awesome helped me out with everything and got me my storage really quick very nice and friendly people....
this location is great Rebecca is the greatest!!!! best customer service!!!!! will definitely recommend this location to anyone!!!!
Brenda provided excellent service. Very helpful and knowledgeable.
I called this place as a Hail Mary and within the hour I had a unit! Rebecca was such a big help and made the process so easy a monkey could’ve gotten a unit. She was such a big help and keeps the place clean, I couldn’t have asked for a better experience with Public Storage.
Amazing customer service and very friendly
Rebecca is so sweet she goes out her way to help you and she's also very patient with you
Great storage
Fantastic staff that is always extremely helpful. Rebecca is AMAZING!!!!!!
Nice place friendly workers Michelle is really helpful
Rebecca is so sweet. She really goes out of her way to accommodate customers!
Tina
I like the property and the storage space. The process was even fast and easy.
Brenda gives us great service and I will tell everyone
Very good service A oneTina
Repeat customer. Rebecca has been great and made the check in and out process painless. She is very friendly and willing to answer any questions. Would recommend to anyone needing storage.
Tina is the best ever. Amazing customer service.
Great service
My experience here was way pass my expectations Rebecca helped me with all my needs at an great price. 👍🏽 I HIGHLY RECOMMEND public storage.
Great place Rebecca has awesome customer service. She helped me with what I needed in a timely matter, I would definitely recommend This place.
Tina has been helping me out since I been sick.She is very helpful! And promote with answering my question!
Brenda was great. Made this a easy process. Thank you.
Awesome located near highway ,hotels,banks and schools .Work for a lot of walks of life .
Tina did an excellent job today beautiful customer for all employees Thank you Public Storage
I was in looking for a box not sure what size to get to mail some things Rebecca was very helpful on the size to get very sweet and friendly💜
Clean and decently maintained facility with considerate and knowledgeable customer service from Rebecca, the on-site manager.
Awesome facility that I used to store my motorcycle. Tina offers the best customer service and was very attentive to all my questions and needs.
Rebecca was an awesome help with getting me my storage unit. Clean and quiet location.
This place is amazzzzzing! Clean storage and Rebecca the property manager was very helpful!
Danisha has excellent service and very helpful it’s always a pleasure. Thanks Danisha
Rebecca at the front desk is very professional and courteous
I walked into a very clean and organize office space. I was greeted by a friendly and knowledgeable attendant named Rebecca. She broke down everything I needed to know with regard to spaces offered and the cost for each. She was very patient and had no problem with answering the dozens of questions I had. I think I heard better rates from different companies but I might use this storage facility for the customer service.
Rebecca is great, pleasant experience. The storage units are well kept.
My first time renting out a storage unit but Rebecca made the whole process seamless and helped me pick out the best storage unit that best fits my needs! Friendly and very knowledgeable
Great service!
This place is wonderful, and also very clean. Management is on point.
Rebecca, the manager is always friendly and helpful! Whenever I have a question, answers are always quick and professionally given. I really like the grass at the property as well. Well manicured.
My first time ever renting a storage unit, Rebecca was helping me and went about and beyond explaining everything to me, taking her time to show me multiple options and making me fell comfortable with my decision. Rebecca was such a delight I plan on paying my monthly at the office if possible just to speak to someone curious and professional.
Rebecca was a big help. Every experience coming in has been pleasurable. She made my day after a rough week and was able to assist me during a tough time!! 💜
Brenda and Josie were very kind and the check in process was very easy. They let my son “work” to keep him entertained while we did they paperwork. Awesome!
I need a storage very short notice Rebecca was able get me exactly what I needed. After calling around the price was definitely the best deal. Thanks Rebecca.
Rebecca was awesome. Very helpful and insightful
Rebecca was great help !
Rebecca was absolutely awesome made things fast and easy for me!
Truly impressed with the knowledge, helpfulness, and courtesy that was provided by Rebecca at the front desk. She was able to efficiently provide all of the necessary information that I needed in order to make my merchandise purchase both enjoyable and productive. Would recommend that you see her for all of your storage needs.
Very helpful and easy process. Low prices. Thanks Brenda!
The best customer service ! So friendly , keep up the good work ! And a big thank you to Rebecca for her help !
Rebecca is the best I absolutely love her! Such a nice young lady with a great heart! Helped my situation very easily. Only took about 10 15 minutes she understands what she’s doing and very knowledgeable. Not pushy like other storage facilities around the Virginia Beach area. Will continue to use this location as long as she is here.
Staff is pleasant!
Great rate and service and close to home. Rebecca
Great place, Good prices Rebecca at the front desk was the absolute best.
Rebecca is the greatest customer service rep I have ever spoken to, and I have managed 1000s of customer service focused individuals over the years. I would hire her in a heart beat to work for me, so watch out Public Storage.
Rebecca made my move easy
I highly recommend this facility . Rebecca was great and very professional with helping me my needs making my move easy... One of the best Storage units I've ever been too.
Rebecca helped me find a great unit!
Rebecca made moving a breeze. I would definitely recommend her.
Very pleasant dealing with Rebecca. Didnt take very long at all to get my unit. Very professional and helpful.
Rebecca was great, she explained everything I need to know, answer every question I ask. 5 stars for rebecca
Rebecca was super helpful. Called first thing in the morning to confirm reservation. Walked me through the process. She was awesome and had me in and out in less than 20 min (including paperwork)
Marsha was the best. The property was clean and all my belongings is still the way I left it when I got back from deployment. Highly recommend.
Marsha is amazing!! Super helpful!
Marsha is good a this property she is always nice and the property is always clean..
Unfortunately when you call into this place the customer service doesn't know the specifics of their contract. Our family is dealing with a hard time and as a result of calling in on the 3rd and being told we owed $150 to keep our belongings from going to auction. We received a letter on the 7th saying it was $212. It had been sent on the 5th. We called in to ask and the manager Jason said no that was the amount we needed to pay not 150 and now it's 254 because there is another late fee that got added on. What did his employee before say then? What level of miscommunication is it when there is information screwing people over given out.
Marsha does so good here I think because I always see her cleaning up when she’s here! Highly recommended place!
Marsha was very helpful and professional. We plan to be renting more units at this location as they become available. Thank you!
Very easy and friendly! Convenient and reasonable rates.
Great experience in securing a storage unit. Super easy!!
Marsha, was very helpful. This storage place has the best prices in the area!!! Great service.
I was in a bind. I needed a storage unit immediately. Called a few different places and was put on hold. Just could not get any good customer service, so I called public storage and a lovely young lady named Rebecca answered the phone. She saved the day for me. Great customer service , she walked me through the process very quickly. I definitely recommend this location
Rebecca helped me today with getting my unit. She was very polite and made my experience very comfy. The best thing was I didn't get the feeling she hated her job .. you get that alot now days with customer service ... Thank you Rebecca for doing your job !!! Love the beautiful smiling face as I was greeted great job with welcoming me to the location.
I think Rebecca is an excellent worker she has helped me several times in my dilemmas thanks Rebecca happy holidays
Monica is the best. She is very patient and explained everything to us. She made sure our units would work out for us. She stayed after hours to finish our paperwork and made sure everything was working fine. She is a great asset to your firm and has exceptional customer service abilities.
I am so impressed with the customer service at this location. I've visited 2 times and both ladies were extremely knowledgeable and courteous. Brenda and Katelyn really made my day!!!
Katelyn was awesome!!!!!
Alex is the one I will have to give an extra five stars too. He was very mannerable and professional. When we needed help, he was thorough and quite helpful.
Susan is awesome
Susan took good care of us. I'm referring her to everyone I know.
Came in to buy a box. I was so surprised that Susan recognized me by name; even though I rented many years ago. If I need storage I will certainly come here!!!
Susan was really helpful. She made the process very easy and very informative. Her service is outstanding. I recommend this place to a lot of people
Susan has been a really great help. I highly recommended asking for her when you come in.
Very pleasant experience with exceptional customer service . I highly recommend !!!
Susan was very helpful and nice I would strongly recommend recommend this site if you need a great customer service and storage experience
This Public storage location is Pretty Awesome, Susan helped me downgrade to another unit and helped me save some money as I needed less space and also avoided Admin PW charges. If I ever need a larger unit again or less, she said she is always available to help. The place is clean and has easy access.
The facility is clean and well maintained, the units are adequate, it is conveniently located, the gate hours are suited to my schedule, and the property is well lighted and safe at night. The rental prices are competitive. The staff members, especially Susan, are very helpful and friendly. I highly recommend this Public Storage facility.
The staff is very friendly and very nice to deal with Susan
The customer service is nice and if you have a problem they are there to help
Susan is one of the best customer service reps i have experienced in a very long time. Very polite very professional.
Whenever I need to go in to ask questions, make a payment, or anything, Susan is always very helpful and has wonderful customer service.
Susan is great friendly and pleasant! Wonderful customer service i was surprised she knew my name.
The service i have received from the office has been great. Susan always does what ever she can to help with any questions i have. I highly recommend this facility for any storage needs you have.
Susan made me feel like a VIP when I walked into the Public Storage office! I made my reservation online and got there within 15 minutes. I thought I would have to wait a little and that was fine, but Susan had everything all ready - all I had to do was pick the unit I wanted! She asked a few questions to ensure I thought of everything when it came to my needs. She showed me a couple of units, I chose one and bada bing bada boom - she gave me the keys and I was done. Because she was prepared and knowledgeable, I have the perfect space to temporarily store my possessions. Come see Susan if you need short term or long term storage - she will take good care of you. She is not only an asset to Public Storage, she is an asset to the community!
Susan greets me by name each time and she is so helpful and concerned. Great work.
Susan is a great manager courteous & friendly! This is a great place to store you goods for personal or business use! 5 stars!!!!
Nice service quick and easy..even reminded me about my bill payment days..they are great
I definitely love the service I am provided. The one thing I love the most is when Susan remembered my name as I was coming thru the door to make a payment. She is so kind and sweet, also willing to go the extra mile to make sure I am a pleased customer. Thank you Susan.
The office operator is quite helpful, the property is close for my needs, and I have no issues with the size unit I attend. Susan in the office goes over and beyond to help and assist or answer any questions. I'd definitely refer PS to anyone verbally. Many thanks frm a satisfied customer.
Very pleased with the service at this location. Susan has been very helpful and friendly, she has excellent customer service.
SUSAN IS FANTASTIC! I arrived within minutes of closing and Susan was more than helpful-she sat down and booked my unit at a location that was available at a nearby location. Awesome customer service!!!!
Susan is always exceptional!
Susan is really nice and helpful!! She has been amazing!! I will continue to be a customer with her around! Thank you for your excellent customer service!
Susan is very helpful and very friendly to customers.
Susan was very helpful. I would recommend renting for this place.
Susan is great!
Susan was an amazing help throughout the process!
I highly recommend this storage to anyone in the area. They're very accommodating specially the lady there name Susan.
Susan has been a great person and help to me
The space is well taken care of and safe, which, combined with Susan's excellent and courteous help, creates an exemplary storage experience that I cannot recommend strongly enough. If you're in need of a storage space, this should be the first and only place you look.
Great people. Clean facility never had any issues here
Susan is wonderful! Very friendly and outgoing !!!! I viewed a few other properties before this one and after and had to come back because her customer service!!!! Thanks Susan :)
Susan has been the far most best representative for this company.
My move in went great. Very helpful with everything.
Susan is always so professional. She is helpful, full of smiles and makes the facility. She is an asset to Public Storage
I would like to commend Susan for the outstanding customer service she provided me during my time as a client over 10 years. Susan has a very caring approach and she is a true professional. Please accept my gratitude towards Susan. Thanks Susan, I will miss talking to you.
Susan the Property Manager at the location on Princess Anne road in Virginia Beach is very helpful and courteous.
Great service provided by miss Lakisha! Higly recomend this place! Thank you again Lakisha!!
Susan was very helpful. Unit was very clean and well maintained. I highly recommend this location.
Very welcoming and fast Thanks susan
Susan is great she has awesome customer service.
Susan, the manager of this site is the epitome of excellence! I would tell anyone that they are in for a great experience with her. She is professional and courteous. Excellence is how I describe her superior skills at customer service. She made me feel at home, and that is how I feel about leaving my things in storage here. I had to leave a table out in the common pod and I called and left a message with her that I would return with a tool to take it apart the next morning. When I arrive, she had put a not on it for anyone that would encounter it to not touch it. Way to go, Susan. I will highly recommend this location and Susan for anyone with storage needs.
This lady named Susan was very helpful, she informed me with all information needed I love there customer service and will return if needed.
With this being my first time using a storage unit I was a little hesitant. To date I can't find a single thing to complain about with this facility. It is always well maintained and well lit. Susan the property manager is unbelievable she always nice and courteous and she has always gone above and beyond to make sure I have everything I need. When I needed to upgrade the size of my unit there was no issues and she had me in and out in a matter of minutes.
Susan was very helpful and location was clean, and friendly.
Susan has been like family to us. For many years she has always been so helpful and always so friendly. I have been at Public Storage since 1994 and she is my go to angel. My wife says see Susan then the honey dew list. Susan is wonderful. If you need a great place see Susan.
Susan was very helpful, pleasant, and informative. I highly recommend this facility.
Susan has beenhepful to me throughout my stay with Public Storage and I would highly recommend this location.
It is always a pleasant experience when I visit my storage unit. Whether I am paying my bill, inquiring about the increase notice i received, or have a question regarding my unit, Susan is always professional, polite and could not be more efficient. She maintains a sunny disposition & answers all questions without losing her positive attitude.It would be great if everyone we dealt with in the retail world show the same positive attitude.
this place is wondering the customer service is excellent! ! expecially from Susan she is so sweet. I rented here before and now I'm back again. I give public storage 5 stars!!!!
I have been renting here for a while and I am pleased with the service thatSusan provides. I will definitely recommend anyone.
The personalized support that Susan gives is amazing. You can tell she is passionate about her job and that she cares about each one of her clients. I visit my storage unit once every season, but Susan always remembers my name! She gives me world class service and makes sure that I am taken care of every time. Susan is an excellent property manager and I feel that my things are safe! There are a few Public Storage places that are more convenient to where I work, but I prefer to drive all the way to this one because of Susan!
Have rented my storage unit for several years and have dealt with Susan during most of that time period. Her pleasant and business like demeanor help ease the pain when shelling out my monthly payment. Although I complain about the increasing cost of storage, I continue using the storage because the location is convenient for me and it gives me a place to store all my junk that I refuse to part with. I also keeps my wife happy that she is not exposed to my clutter!
Susan has been great .love the customer service. Facility always clean
The people at this location are always friendly ad very helpful. One of the employees named Susan always engage in conversation and tells me about her garden whenever I see her. This Public Storage rocks because Susan and everyone else are nice!
This facility is in a good location--close to a major road but a little off the main beat. It's easy to find. Safe. Secure. Well lit. Clean and well maintained. All of the employees with whom I have had contact are very friendly and pleasant. I have never seen Susan without a warm smile. She is always ready to assist me. I think she likes meeting people because of her genuine warmth. She makes my experience worth it.
Susan is very helpful I been here since over a year and I am please.
I love Mrs.Susan she always goes above and beyond with helping out, and that what keeps customers coming back every time.
Very. Happy with service highly. Recommended to my friends
I always look forward to paying my bill at storage in person because Ms. Susan is a very friendly person. She is very kind to you when you have a question about anything. She goes to great lengths to find out what you need to answer your question. Thank so much for having such a wonderful person at the front desk...Excellent service and outstanding Manager..I will let everyone know about this place! -Gwen-
It was a very clean facility and the staff are really helpful and friendly ! I had a great experience !
I've been with public storage for years due to multiple deployments. Susan the property manager is very sweet and provides outstanding services. No complaints, thank you public storage!
Very nice people good property awesome experience clean units
Susan is an outstanding manager. Very informative and answered questions to my satisfaction. She has made recommendadtions for an easier experience. Wish there was more like her in the customer service world. We thank you very much
I was with this location for about 2-1/2 years. I've experienced nothing but excellent service. Susan is an outstanding manager. She will help you in any way she can. The location is clean, well lit and safe. I highly recommend this Public Storage location and would return if I needed to. ~Angelia Thomas~
Susan has all way been very helpful and I all way feel good about my use of public storage. I do recommend this location very highly.
I absolutely loved my experience with this storage company Miss Susan helped out a great deal. I would definitely recommend Public Storage to my friends and family. Thanks a bunch
Rented my first storage unit, and the expierence couldent of been better. Susan, property manager was very helpful and answered any and all questions I had about my unit. The price was very affordable and safe. I will defintly come back when I need another storage unit.
Susan has been very helpful I have been here for many years and I moved from a large unit to a smaller one and she has always been there to make the transaction as easy and pleasant as possible.
Susan is always helpful. I have been here for 4 years and have no complaints. I am happy that I chose public storage. I will recommend new customers.
Never had a problem in my 3+ years of service. This is my second time using this facility and my sister has used as well. Susan the attendant is very nice. Great place!!
Dana: great customer service! :) vwry informative and patience
Dana was very informative, very professional, and extremely helpful and had excellent customer service.
Susan at public storage is one outstanding representative for your company, she has made life very easy for me and my family during a stressful move. Wish there was more like her in the customer service world. We thank you very much
My name is Sam, I've been a Public Storage customer for about two years. The service I've recieved has been outstanding and I believe this is due to the wonderful customer service I have recieved from Susan. She is always pleasant and well organized...so...thank you Susan!
Great job to Susan on overseeing the new security door installation and issuing new keys. I like the new locks on the doors. thanks again to Susan.
Susan was great, got what I needed quickly and easily, thank you so much
Susan was so helpful and kind. She always remembers my name when I walk in the office. She is a true professional!
John was awesome. Made moving in simple and easy.
Susan was very helpful and prompt. I had no problems with storage
I have been a customer since about 2006 and have only good things to say about the facility and the help. Currently I deal with Susan. Susan is very helpful, calls me by my name, and is an asset to the organization. Having been in my own business for 35 years, I can say that any organization should have a "Susan".
I started out with a smaller storage and now got a bigger space. Susan was very helpful. I am happy with the space.
pamela was great really liked our experiance at this location
All of the employees at this location are very professional, well mannered, and very helpful especially Susan. My family will definitely come back to this location again when we need another storage unit. I was very satisfied while I was a customer.
Susan is always helpful when I have a problem. Always call when something is going on with my unit. The best place I have rented from
I am a repeatedly customer and Susan was a very helpful and knowledgeable.
Susan has always been helpful when it Come to my storage.
I have been a long time customer and Susan has always been helpful with any questions or concerns I have. I am glad to be storing at this location.
I was helped by Susan she was very outstanding With her customer service
My experience with Public Storage is always excellent.. Susan was so sweet and kind when I told her my mom passed ..She helped me make the perfect choice with the right storage size without being pressured..I will definitely recommend Public Storage..
We have been clients for quite a while and Susan is a wonderful manager who always has a smile. The property is well kept and she has helped us with many aspects of our tenancy when we have needed assistance. She is truly an asset to your company.
Susan was very helpful during a move-in. Will definitely come back if I need storage again.
Great Service
I rented a unit, well, several within a span of almost 5 years. Susan was super accommodating for me when it was time for a move into a bigger or smaller unit each time I did. And the rest of the staff was always friendly and helpful as well. I highly recommend Public Storage!
Really friendly service and I liked it a lot. Help with loading boxes and moving them around etc. Definitely going to have some Navy friends look into the place to leave their stuff for deployments or changed duty stations.