Public Storage Self-Storage Units at 3380 Holland Road, Virginia Beach, VA

GREAT deal on units this memorial day, GREAT in person interactions with their employees, but horrible….HORRIBLE CUSTOMER SERVICE. Absolutely…ABSOLUTELY HORRIBLE CUSTOMER SERVICE. I do want to make a shout out to Mrs. Karen at the Buckner establishment in Virginia Beach for her AWESOME CUSTOMER SERVICE. Shes the only reason Im continuing my business with this establishment. Thank you Karen.

Had a problem trying to lock unit, but finally figured it out.

It's a storage place. Big on self service

I am glad I didn't go with Public Storage. Too expensive and almost double what other storage units in the area charge. Do some shopping around before you commit to this place and you'll notice the huge price difference.

How much is the small storage unit??

What a great experience at Public storage on Holland Road in Alexandria not only due to the facilities being well-maintained and in order but the biggest reason for it is glowing review is Jaszmin at the office. There was a slight issue with my son’s online reservation. Jaszmin went out of her way making multiple phone calls to correct the situation while taking care of two other customers. I would call her a multitasking extraordinaire. She then personally walked us up to the storage unit made sure that everything was just as it should be. She made sure we didn’t have any other additional questions and assured us that if we had any further issues or questions she would be there for us. My son is military and I am his mom that drove down from Buffalo New York to help him for the day today. For us military families we know how plans can change and things can get pretty fast paced. Kudos to Jaszmin for helping us not only stay on schedule with my quick visit to help but also doing so with a very polite courteous and helpful manner. She is an asset to your company hang onto her, she’s a good one. Thank you.

Area is clean and well kept. A little expensive.

Price was fair, account set up was easy, kiosk was easy -- just wish the door-stop worked to keep the outside door open AND the lights were definitely not in synch with the timer (poor lighting and only in halls)

Clean with great customer service. Priority Moving and Storage

I want to thank Chasity at the general booth location for her assistance. Very helpful person. I would recommend this place to everyone.

I want to thank Karen at public storage for her assistance today. The lock on my storage room would not open. She came to the storage unit to give me assistance. She was not able to open the lock and she did a work order for the lock to cut open and given me a replacement lock. Within a couple of hours I was able to get into my storage unit. That was fast cause I thought I would have to wait a week. Once again Karen, thank you so much for your help.

I definitely appreciate Hannah for her paietince & her customer service I definitely recommend public storage

Storage so old and ragged I have the worse time getting my storage door shut...all the insolation is coming out the ceiling

It take a long time they clean up the garbage, but very secure.

Karen gave me great services before. Because I returned again for new services. It's wonderful place. Thank you

Very positive experience. Karen was very personable and helpful. All our questions were answered with a smile and great attitude.

Very pleased with the great service provided by Karen.Thanks so much for your help.Karen handled my situation in a very professional and timely manner!!

Took my daughter up there,and her unit doesn't even have a light in it not even a plug. Pretty low class to me...

Karen was very helpful in fixing a paperwork issue! Thank you so much 💓

The way the gate is set up you have to get out of your car walk a little bit enter your pin walk back to your car and then drive to the gate just to get it. A lot of their customers like to park in the middle of the road so they block up a whole row when loading or unloading. Some of the units looked sketchy but are secure. There is a small gap in the inside units at the top so people could climb up and peep at your stuff if they wanted. I would strongly advise from putting small things near the top within arms reach of the neighbouring unit. Also the locking system of the indoor units is sort of complicated but secure if latched properly. There are a few parking spaces outside of the gate and the pull in from the road is short to the gate so it's hard to have a convoy. The price is fair however. All in all I guess you get what you pay for. I would recommend moving the keypad form the gate about 4 to 8 foot back. If there are more than a few people trying to get in then sometimes the customers block the road.

Karen was an amazing help in information an help best place so far I found to store my thing when I move

KAREN WAS WONDERFUL AND VERY HELPFUL IN OUR TIME OF NEED !! QUICK AND EASY AND GOT INTO OUR UNIT WITHIN MINUTES!!

Karen was Brite, eagar to help, very informative. She did a great job manking sure we had everything we needed, I had forgotten about a few. Great employee.

Karen is the best, she deserves a promotion, definitely refer her and this company

Ms. Karen and her staff are just great! They are always friendly and welcoming. The office and grounds are always well kept. This is a great location.. I was on my way OOT and Ms. Karen called to let me know i had left something in my storage. Great customer service. I would highly recommend this location.

When it comes to storage management , Karen knows her business and is right there when you need her. Super lady.

Karen was awesome!!

Karen You did a wonderful job.

Karen gave great customer service. Thanks for all your help.

Clean storage units, very helpful staff. Karen was very helpful and polite during check out, she seemed to genuinely care that my experience with them was pleasant.

Just checked out of a unit today due to moving into a larger place. The units are clean. Indoor units have lights so your not holding a flashlight or wearing a goofy headlamp while moving stuff around. Karen made sure everything was taken care of before I left. 👍🏼

The customer service was great. Karen was very knowledgeable and helpful in regards to my storage needs. The process was seamless and quick. I would recommend this location if your in need of storage.

Karen she is the nicest person she is so helpful in answering all your questions showing you how to use your lock and working things out for you I'm very pleased.

Karen has been the absolute best and most helpful!

Karen is great🙂

Karen was super awesome helping us with all our moving needs.

Bre was the Public Storage rep at this location. Very patient, very calm and very helpful. Excellent service with a smile. Thank you.

Karen at the Holland location was so nice and so efficient! She clearly had knowledge of the products and made everything very easy!

Karen definitely helped me out and explained everything concerning information needed for rental. Awesome attitude!!!

The place is nice but the rates increased twice within a year.

Karen was awesome.

Alexis was very helpful with me purchasing my storage unit.... she was also very professional

Great customer service

What are the sizes of all the units and what are the prices and the individual prices on each units?

Karen is so helpful. Staff is friendly.

Karen was amazing, 5 star service!!!!

Candice is awesome! She remembered me from the last time I came in and helped me with a way to remember my passcode and unit number! She is a joy to encounter and public storage, you have a valuable asset!!

Candice did a great and thorough job helping me!!

Very clean remodeled storage is perfect and Miss Keren Very friendly

I drove to Virginia from Florida to help my son get ready for deployment in next few day. I was in search for a storage location for his belongings. Found a few locations but it was too expensive. Found Public Storage online and the price was reasonable so I made a reservation. I received a call from Candice and she was super nice. When I arrived at the location to see the room, Candice was there to greet us. She was professional and pleasant. She took great care of us. Recommend this location to anyone.

Karen is Awesome!!!!!!!! She is very helpful and professional, she explains everything thoroughly, very very welcoming personality

Bre was very informative and easy to talk to!

I Called Here The Other Day an Talked 2A Karen Walsh She Was A Great Help In Telling Me About About The Units An Prices an The Differences In The Units Themselves. Thank U Karen 4 Ur Help

Karen is a great manager and and was very polite and quick renting us some units.

Karen. Was absolutely amazing. Helped us out and was so patient with everything we had going on.

Karen is a wonderful customer service rep very professional and even made storage more convenient for my family

I really liked this place until the price started going up. So far the unit rent has gone up twice, approximately $25 each time and I've been there a little over a year. I've found places in the area with better rates.

Karen helped me get my lock cut the same day I needed it. Super professional. Thank you!!

Karen is the best I would recommend this location to everyone

Karen was absolutely amazing. I’d give her x10 stars!! Public Storage was not my first stop, Jack Rabbit was. Although the lady at Jack rabbit was nice she didn’t ask me certain qualifying questions in order to better assist me👎 Karen at public storage DID! From the second I walked, in Karen was smiling, extremely informative and asked me the right questions. It allowed her to better assist me in providing a solution. But it’s not just that. She didn’t create value, she showed me the value. Therefore she earned my business all day.

KAREN IS ALWAYS A NICE PERSON .SHE ALWAYS TAKEN CARE OF U WHEN U SHOW UP TO PAY YOUR STORAGE.VERY SWEET PERSON#!

Karen is very friendly and was very helpful

Karen was amazing she help me when I really needed it. And had some fun story to tell as well I highly recommend this location

I had a wonderful experience here with Karen Walsh , she was friendly and knowledgeable.

Karen she's brilliant person very friendly with customers

Karen and Candice were amazing

MS KAREN andMs Candice was great and very informative

Karen was very helpful in explaining the process and showing the space. Check in was easy and quick to process. Great experience.

Karen was great. Helped us with what we needed.

Thank you Karen Sales talk to me; so she sale me a lot but thank for her awesome Karen is name.

Karen was great

Karen is the best 😀

Karen really gave me good service today with my reservation!

Karen, Crystal, and the team were absolutely great! They were extremely personable, gave me tips on storing, and invited me back whenever I need storage. They made this transition easy!

Ms.Karen is an awesome manager I would keep as a front desk also all the time 👍

Karen is a good manager I would love to work with her anytime again

Do not store your stuff here! Management has no clue about anything going on at the facility! There are major moisture and leak problems. I lost $3000 worth of furniture that insurance won't cover because they deemed the facility was not properly maintained to keep out rainwater and flooding.

Karen was very friendly and helpful and I am very grateful for the good service!

Karen is wonderful and very helpful!!!

Karen was the best she reminded me of everything I needed...she was a big blessing

Mrs. Karen was excellent provide me with the best unit and excellent service

Karen very helpful

Karen was awesome, great customer service. Left a very happy customer, will definitely be coming here for all storage needs.

Great service from Karen!!

Siobhan very great customer service awesome experience

Karen was very friendly and helped me around the place. I had no problems.

Karen was lovely! My contract was well-explained and fast! 30 minutes for my first check in, start to finish.

Karen did very well on give me all the information showing me the different storage size units advise me on the insurance and the safety of the security couldn't ask for any better

Alexis was very patient and attentive to all our questions about renting a unit. She was very thorough in doing her job. I enjoyed speaking with her.

Alexis was great, she got me in and out in no time and was exceptionally helpful

Alexis was very helpful and knowledgable about the units and products. she is an asset to the company. need more like her.

Karen was awesome made my move in a breeze , thanks you so much

First month only 1$

Karen was very helpful and she made sure I was very well taken care of. I never had any issues during my year duration.

Karen was very friendly and helpful

My unit was rented by mistake, and Zura actually took time to locate a unit closer to me in my new area. She was understanding and very transparent and helpful. Upon arrival I was greeted by Karen, long story short, she was just absolutely amazing and very knowledgeable and helpful. These ladies made me feel confident this will be a great and simple experience using their storage facilities; As it should be. Thank you! -Tonya

This location gave me great service! Quick easy and really friendly!

Karen is great!

Karen and trina were so personable Great service . Would reccomend

Karen was very helpful, thank you!

Karen is absolutely great. She needs a raise. Great customer service

Karen at public storage is awesome. She is very friendly and knows her stuff. I would recommend public storage to all my friends that use storage because she made us feel so welcome. Give her a raise!

I was just at the storage on HollandRd. Karen & Zura were so nice& patient with my brother. They took time explaining to him& showing him what to do. ThankU for such wonderful people working for the company.

Karen was great and helpful

The property was the best price and far more accessible than the other locations I looked at. It was clean, but not perfect. Lindsey and the staff were great to work with.

Karen good job

Karen walsh is amazingly awesome great communicator...

I give it a 5 because Karen did a wonderful job

karen was amazing should be paid a million dollars ten out of ten

Buy some boxes from karen 10/10

Karen was great!

Karen was amazing. I was having a horrible day after being attacked amd she was a lifesaver to me. Helped get me the right unit and i just couldn't ask for more. Plave is very secute, too. Thank you VA Beach Public Storage. 100 times better than Great Bridge.

Ms. Karen was a wonderful help today and very sweet. Thank you!!!!

I was there to transfer from one unit to another (downsizing). Ms Lindsey provided great customer service.

Karen was very helpful with all my storage needs. Great prices and friendly services. Thanks again Karen!!

Great experience! I'm downsizing from my existing storage unit to this place. It was my first time here and Karen did everything in her power to make it the easiest possible transition for me. I am very satisfied already with the service! I plan on staying here for quite some time. #karen is the best!

Awesome facility and staff! I've never been to a storage facility whose staff were frequently on the footprint and not locked behind a desk. A special thanks to Karen and Lindsey for making my business the a breeze! Recommended!!

Karen was the best! Very friendly and knowledgeable. I love her service!!!

It is what it is.

Kristen was a great help in getting us set up with a unit. Very friendly and professional. Great service.

Kristen was a great help. Very friendly and knowledgeable about her location. Even had a great recommendation for food. Thanks again!!!

I love kristen she is very helpful she is by far the coolest person there Awesome customer service

Kristen is amazing! She's very friendly and extremely helpful! Thank you for being awesome!

Kristen is the best she is always helpful even if it's closing time

Karen did a great job getting a minor maintenance issue taken care of!

Very rude staff.

Karen was great!!!!!

Brenda is very knowledgeable of her job and very nice. She always walks me thru my transactions and giving tips on making my payments and working with my schedule. Absolutely great employee

Kyara had excellent customer service skills and was helpful as well as informative. There was a great rate for labor day weekend for the space. My only concern was the poor shape of the ceiling which is ripped.

My lady’s are so great and they are amazing sale woman Sarah &. Kristen 😘😘😘👸🏽❤️❤️❤️

today was a good day for me Miss Karen was here Karen please keep her for me thank you, Kristin is very nice very pleasant I appreciate her she helps me a lot thank you

Nice people, Karen 😊

Kristen was excellent and so professional. Very helpful.

Kristen was awesome she deserves acknowledgement great conversationalist

Kyara was ecellent in grtting me the right space for the right price, great customer service. Weather could've been better but yanno.

Kristen was nice and really helpful with getting a unit

New staff requires new review. i recant my 5 star rating and replace it with a well earned 1 star review....If it takes you longer than 30 minutes, you are loitering. . . . I am not even kidding you. if you are there working your butt off sorting, or rearranging or anything like that, you can be sure you will get harassed by one of the super friendly ( and by friendly I mean annoying as 'you know') staff who also double as telephone tough guys. This place is just short of a joke and i would not recommend to my worst enemy. Oh, and you can be sure that if you are there any consecutive amount of days, you will have breached your contract and be terminated... such fun!! I've come to call them the golf cart mafia, , as do many people that have storage units there .. I think it's a good and accurate name. Public Storage must pay really well or these individuals have no lives whatsoever. just sayin. KAREN, YOU ARE TRULY MISSED!!! THE CURRENT STAFF NEEDS HOME TRAINING!!

Tina M and Kristen were really helpful and pleasant

Kristen and Tina were great and helpful today and made the process so easy

Kristen great service

Tina and Kristine was amazing! Very helpful and sweet. Really enjoy the positive vibes ✌️

Tina has the greatest customer service most def

Our experience today at Public Storage, was outstanding. Phenomenal customer from Tina. Thank you for you help Tina👏🏻

Karen great and fast service. Will tell friends about public storage.

They have the sweetest customer service representative working at the front desk, Ms. Tina M. She not only explained everything thoroughly, answered all my long list of questions, but also took the time to help me carry my moving items out to my car. She also reminded me of items I would have forgotten to buy until I was already in the middle of packing up: tape, bubble wrap, etc. AWESOME LOCATION AND EVEN BETTER CUSTOMER SERVICE!!!!!

Karen was very knowledgeable about what I was needing. Will return in the future.

Tina was very courteous

Karen is the best worker helped out alot amazing

Karen was great!!!

Karen is a true professional. She’s very funny, quick , efficient and really knows her stuff.

Hey Karen! Told you I wouldn't forget! Awesome service! Thanks again!

Karen at 3380 Holland Road location was awesome! Great customer service and definitely knows the information. Great at putting the information out!

The building needs renovating your stuff may get wet.

Karen was very knowledgeable about the units that they offered and what would fit my needs best.

Karen was great!! Extremely helpful!

Great service

Karen is always very helpful with any of my concerns. I recommend this public storage to anyone needing a good storage place.

Location was perfect and Karen is wonderful to work with. Come by and see Karen.

Omg this place is so awesome. Karen & Monica were so helpful. I will always use this place for boxes, storage or anything!!

Monica was Great 👍

Marsha did a great job checking me in!

Marsha has a good customer service....

marsha was awesome very pleased

Karen is a very wonderfull she is very helpfull in helping when i need it. She a very awesome young lady.

The best service I could ask for. Very friendly, courtesy and smiled through the process. Very informative! Will definitely recommend!

Karen got me squared away in no time tired and all thanks guys

A great place to store your stuff!!! And great staff!!

Karen is a rock star!

Karen was really great at the Holland Road location.. great customer service and very helpful..

great person and always a great help... she's the best

Fantastic service. Clean. Great rates!

Karen was nice. Storage unit isn't the best, but it's cheap.

Great place, Karen is very nice and helpful!!!!!

Karen was fantastic. we were delayed traveling and she stayed laye to get us all checked in. she was thourough and helpful

Even though you are set for a specific montly payment (plus that $1 for the first month), there are so many excessive fees. Not to mention how many locations are now increasing montly dues.

Excellent service and prices. Karen was fabulous!

Rented my storage from here I was frazzled in a complete rush. Karen was efficient and effective covering everything and getting me in and out. They care about your belongings and offered me everything I needed it was a 1 stop shop minus my truck. I would def recommend doing business with them.

Smells like mold. Should not close because it has a security gate what is the point?

Kathy was super. She handled everything for me long distance and had everything ready for me when I got there. I would highly recommend them for all your storage needs

Bethany helped us setup our account and showed our space with confidence and smile. Excellent customer service.

Cydney provided excellent service

My customer service at public storage was great cydney helped me out alot with what i needed.

Quick and excelent service! Worked with Anthony. He was fantastic and a pleasure to work with I recommend everyone come see him for your storage needs! Fantastic service.

I love the fact that Jason was very knowledgeable and helping me find the storage unit I needed. I also have used this public storage before and I like it.

The service was excellent.. Very helpful.. Great attention to detail.. I went into make a payment.. Lakisha was more than patient with me due to the fact I was having issues with my bank.. I was able to make the payment successfully due to Lakisha's assistance. I will recommend her to anyone! Thanks so much..

Anthony is very professional and outgoing. Need more employees like him.

Lakisha was extremely friendly and very helpful. Love her

Excellent.

she's the best! lakisha

Needed some boxes after all the water at My house from Hurricane Mathew. Lydia was more than helpful and very friendly with her Southern Charm! I recommend this location if you need storage help!

Erin was extremely helpful. Showed me options and helped me get a same day rental!

Jeanene was professional and very friendly

Karen was very helpful in making sure I got exactly what I was looking for.

Karen was very helpful and explained everything I needed to know. Storage unit was clean and ready to go. I would recommend this location!

Karen was great very helpful with all the questions I had.

Clean easily accessible unit, Karen in the office was very friendly and helpful and offered useful suggestions.

Karen is awesome, she should get a raise, should be in charge of multiple locations, and her crew is awesome too, thanks Chelsea and Michelle

Great service from karen walsh and lydia!

Karen was very helpful and courteous. She made sure I got the right size unit to fit my needs. Would recommend to family and friends!

Karen did a great job going over everything and and very friendly.

Karen was great very professional

Karen is interest and attention was very good

Karen was very helpful and made us feel very welcomed.

Brenda was are attendant was very polite and helpful. Tuck the time to explain everything and write there we we're renting are unite. Thank you V.A. & I.G.

Karen was very thorough. She made sure to explain everything to make the rental process easier. She deserves a raise!

Mrs. Karen is awesome, she is a very big help with a great additude and professionalism.

Great service by Karen !!!

Karen was great, with explaining everything about the storage I wanted.. Great customer service, Karen is great!!!

Karen is the best! She was friendly and hardworking!! You have a great employee working for your company!

Karen was awesome. Great service! Recommend for every one!

I had never had experience with renting a storage unit before going here. I was very pleased with the easy process and the the great customer service that I received from Dana to put me in a unit for the best possible price. I would recommend this to anyone.

Very ecellent service Karen was a wonderful help very pleasant great experience

This was my first time ever renting a storage unit and I had no idea what I was doing. But thanks to Dana and her excellent hospitality I quickly learned everything I needed to know and I was moved in and more then happy with the service and unit I received. 👌🏽😁

Karen did an awesome job setting up my first storage unit!!

Danielle is a great property manager

I had great service from Karen. She helped me with all my needs. Great job.

Karen was great! Definitely will be using this PS for all my storage needs!!

Good service. Karen was very helpful

Danielle was awesome! Ive never rented a storage unit before and she really helped me out!! And she saved me alot right of money!!

Was at holland road location the other day, the young lady Danielle showed me a couple units , she has very well customer service , she has an awesome attitude , very outgoing , I was very pleased with her while looking at units , I will be soon when I get back into town to place a unit with her .

Debbie was great she answered all my questions was very nice greeted me with open arms. Her customer service was beyond 5* I would recommend friends to public storage.

Just left public storage here at Holland Road and Danielle got me in the right size unit at the BEST price. She has the best customer services I have seen by far at a storage place . She definitely deserves a pat on the back . Thanks again Danielle for all your help !!!!

Great service, I love this place. Karen works her butt off and handles literally EVERYTHING. This is my first month with this location but I'll be a long term customer. I would definitely recommend the moisture absorber packs, but that's pretty much any storage place you use. But great safe location with a property manager that cares. 5 stars

Very rofessional and courteous!

Very good professional service from karen

Karen is phenomenal. I had a great time just getting a storage unit. She had me cracking up. Thank you again for all and see you again really soon.....

This storage facility is run by the absolute nicest and most professional person of any self storage facility in Virginia beach. Karen has made storing goods an easy pleasant and safe thing to do time and time again. It's also nice when you are not treated like a number but an actual human especially in today's society. Centrally located in va beach and a 5 minute drive to the interstate. Thank you for all you've done for myself and all your other customers.

Brenda was awesome. The process was quick and painless. Couldn't have asked for better. Casual conversation the whole time. Really good experience.

The facility is clean and secure. I felt very comfortable accessing my unit and had little problems overall. Convenient online payments made it easy. My only concern was office hours, but my calls were answered promptly by Karen, who is helpful and super friendly. Thank you!

Karen was really helpful with getting me a very good deal.

Karen was very helpful, and make me feel at ease and friendly.

Karen was kind and friendly and very friendly.

Karen gas excellent customer service skills and very personable.

Great Staff. Karen was awesome and very helpful. Thanks.

Very helpful service and reasonable prices

Karen was incredibly helpful. Thank you very much for making it easy and helping me out with all this paperwork :-) she needs a raise!!!

Sherrita was great

Karen was an amazing help with my daughters needs. She got the size of storage she needs and understood all her requirements.

Quick, polite, professional, and efficient in and out service for exactly what I was looking for, for my storage needs.

Karen was wonderful and provide helpful information!

Thanks a lot for your courtesy and professional knowledge and understanding when needed help. You are awesome.

Karen was excellent and helped with a lot of things people renting a storage unit usually don't think about.

Karen is awesome.... She was very helpful!!

Karen is on her job! Mad kudos!

Karen was awesome!!!! Made my sign up quick n worry free with me being new to the area. Excellent price, clean, easy access n safe place to store my personal property. Would recommend this location n the future!!! Thsnks Karen, b blessed

Karen is special person 😛 she really was very helpful and I recommend this storage unit location!!

Very pleasant experience with sharia and cheyenne

Excellent Customer Service Sherrita was Amazing!

Karen was awesome, very great experience!!!!

Great customer service with karen :)

Karen Wonderful

Karen was very helpful during my visit to public storage.

Great customer service from Karen! Very informative and sends email notifications of upcoming expiration date of storage

karen was great

Karen was very exceptionally with her customer service skills. She was advantages in my decision for the unit i needed and the supplies i would need to make my move succesfull and stress free.

Karen was absolutely amazing. I was in and out with no issues. She answered all my questions and made sure I got the right space. Much better than most storage places I have used in the past.

We got two storage units here and had great service. Karen and Cheyenne were so helpful. Thanks for going out of your way a few times to help us.

Karen was wonderful and sweet

Awesome check in procedures, extremely informative and very friendly. Thanks Karen, your the best.

Karen was friendly and helpful thanks so much

Karen did a great job getting me in a unit

Karen and jen was very polite

Karen was a great help

Great service from Karen there at Public Storage!

Karen is an awesome employee!! Great experience!

Jenn gave me the best help and assistance I could ever ask for....

Karen was absolutely wonderful. Great customer service and explain everything for me and I even got a matters cover. Thanks Karen I will be recommending this location.

Very impressed and a very good all around experience. With a very pleasant and knowledgeable associate Karen.Thanks

Karen's customer service is great. Very informative and great attitude. She's an asset to Public Storage.

I just rented out a storage unit from Cheyenne, and she was super friendly and helpful! So glad I choose this storage center!!! Defiantly recommend for anyone interested in great service.

Karen has great customer service and very friendly got a great deal. TY

Thanks for taking your time to help me find the right storage, Karen. I truly appreciate it.

... Always a good experience when coming here to Public Storage, and the service is always great! Very flexible and affordable, not to mention Karen is always a big help when it come to taking care of my questions and concerns. She always makes me feel like a valued customer

Debbie was great. Very helpful.

I had such a wonderful experience the receptionist Karen was very knowledgeable and very helpful a real sweetheart . I would go back anytime I need a storage and the price is a great price as well .

Karen rocks! She was very friendly, lended me her umbrella in the snow, and got me in and out in no time!

Karen was so helpful! I had a storage unit in mind but after asking appropriate questions she was able to suggest a unit that made more sense for me now and going into the future. She explained everything in clear, concise language and was never pushy. I also purchased furniture covers due to her recommendation. She showed me the unit and suggested how to arrange my things so that it made the most sense with what I had. She even drove me to and from the office in her golf cart because the weather had gotten crummy! Such a sweet woman, overall the location is great: well lit and gated, the property is well maintained. I highly recommend this location!

awesome service

The BEST service ever was giving by KAREN! I have used Public storage in Houston, Texas for 3 years and had the worst experience ever. I almost gave up on this company until I met Karen. Karen was kind and very informative regarding the products and services. Karen was polite each time that I called. When I became sick and forgot to make my payment Karen called me up to check up on me. I didn't mind paying the late fee at all because Karen was such a sweet person. I want to say thank you Karen and I truly appreciate your kindness & sister girl you need a raise for sure. If I ever start my own business I might just steal Karen away from Public Storage. God bless you Karen & thank you for giving the best customer service that I have EVER received. Love Rita Fowler

Very nice, friendly and informative manager. Thank you Karen for the service.

Very friendly and helpful..GREAT prices

Karen is such a wonderful employee. She had a answered all my questions to the fullest and was very friendly and so helpful. She definitely deserves a raise for her her outstanding customer service skills and knowledge of her job and the facility.

I go to this location to purchase any supplies that I need and every time I go either Karen or Wendy take great care of me! I would not go anywhere else when I need storage!

Karen the best.

Karen was very nice and informative. Storage is close shopping and highways.

Karen was extremely helpful and thoroughly knowledgeable in helping me to chose a unit that would best suit my needs.

great job

Good experience.

Yasmine was really nice, I really like the service, she was very informative, price and location is great. I would recommend this location

Karen did an outstanding job?

Friendly, fast service, very efficient and knowledge of business.

Great service!

Karen was amazing. Helping and knowledgeable.

Im a military member who recently had been sent all over and was unable to contact the store or make payments in person, pushing me into a payment deficit. luckily I got back and made contact with Karen just an hour before my unit went up for auction. She was able to process a payment and save my unit from auction literally minutes away. I cant express how appreciative I am. This place is willing to bend over backwards to accomodate you. Thanks Karen!

Great experience! Karens the best!

Wonderful

Great service...Had them for a year and had no problems. GRADE A customer service!!!!

Was quite stressed about closing business and needed a storage space to accommodate. Karen was calm and efficient in selecting an easy accessible unit promptly. She was the friendly personable face I needed! Ann

Karen was wonderful! I came in with five minutes left in the office and she stayed to make sure I was completely processed and ready to move in. Excellent service!

Karen was very very friendly. Though and helpful and calmed me down when I was upset

Karen was a great help. Companies should have more workers that go above and beyond for your customers. You are very lucky to have a dedicated worker.

They are wonderful especially Karen and military friendly great prices!

Karen was very helpful and friendly

Was treated very well. Very satisfied

Hi my name is Laura Wright in Iran to the unit from Karen at some public storage in a customer service overwhelming she was very helpful explain to me what size I would need I told her what type of furniture I had

Absolutely incredible experience! Pamela was my storage unit angel and helped me out with everything imaginable during my time here. Thank you so much!

Great service...very pleased!

They're awesome :-)

absolutely flawless

Karen did a great Job assisting me with a unit fit for my belongings. She was very friendly n made my son and I feel welcome to do business with Public Storage

Karen is an asset to this company. Very helpful and a delight to deal with. I would highly recommend public storage. Units are well kept and easy to access. Area is very well lit and secure. Thanks Karen for all you have done.

Karen is awesome! :)

Thanks to Karen for helping me out so diligently today. You made my the tripp and process to public storage stress free. Wish i could get that help more often. Thanks again Karen you made my day!!!!!!

Karen was very helpful and very patient ! Her computer was being very slow on this day but she kept a smile on her face the entire time ! :)

This place is great! Customer service is 5 star!

Karen the store manager was an absolute delight. She is so great at her job, a complete expert and always willing to answer any questions. I would definitely recommend this place to friends. Come heren if you want great service and interact with a complete sweetheart (Karen).

I had an awesome experience with public storage. Karen gave me excellent service even though i rented the wrong size unit and couldn't fit. I was leaving the next day with so much to do. Karen took control assured me everything would be fine and it was. She was kind,courteous, and even made me laugh to ease my stress. There should be more wonderful people like Karen,very knowledgeable about her job and gets it done hassle free. Thank you Karen

Good rates, helpful, friendly staff. Would rent a unit again.

very professional and over the top to accommodate our needs in the pinch we were in!! The ladies in the office were pleasant and positive!

Not bad for a short period of time. No major issues. Friendly and clean.

Terrible units. Water/mold damage all over the place. I lost almost $2,000 worth of items due to mold issues and the Willis Insurance they sell you won't cover any more than $250. They fail to tell you this when you sign up. I was told I needed to prove there was a leak in my unit, after I moved 600 miles away and turned in the unit. Go to a temperature controlled storage solution if you can and avoid this place at all costs.