Lindsey was AMAZING!!!! Very helpful & knowledgeable of the property, & addressed all my concerns.
Big thank you to Morgan and Nes, they helped me navigate my transition from several units the other week and made my life absolutely easier.
Great customer service and ability go above and beyond. Ask for Karen she's a really nice lady and very knowledgeable
The customer service computer.Stupid idea the people that were sitting there.I believe his name was rats and I forgot the young lady name But they were awesome with helping me The young lady helped me with getting A storage unit through the computer which was stupid And I don't like no idea about that computer and the young man helped me with outside in the heat trying to lock my storage unit .They were very nice and sweet and awesome people
Morrigan has a lovely service manner and delivered excellent customer service. Will come here again.
Karon is a wonderful person and was always helpful every time we talked.
Karen, was very knowledgeable, and polite. She does a outstanding job with coustomers
Karen, was excellent help with what I needed.
Karen was very knowledgeable and helpful picking the right unit for me!
Thank you!!
Karen did amazing truly helped me out!
Polite, professional, seamless transaction
Young lady named Morgan was extremely helpful and answered all my questions promptly and professionally and made me feel like an appreciated potential customer.
Fantastic Customer service, Morrigan answered all my questions in a professional manner and was kind to talk to.
Morrigan was a big help, absolutely amazing to speak to. Thank you!!
Great prices, easy instructions for set up, phone app is easy and gets you in the gate without getting out of car, love it
Getting a storage space here was amazing. I got alot of questions answered quickly. I would recommend Public Storage to anyone. Thank y
ou
Helpful and actually looked into previous set up in which the agent before her didn't even attempt to look so in this case it all depends on whom you get to help
Quick and easy process to move in reasonable terms and price
Staff is very friendly and communicative. It was very simple to rent a unit the perfect size for my needs.
In under an hr I was able to call and get a storage space that was perfect for my needs. The representative was very attentive to help me find a space to suitable for me over the phone . Payment was taken , emails were sent and I was able to have everything moved in same day.
Had a problem trying to lock unit, but finally figured it out.
It's a storage place. Big on self service
What a great experience at Public storage on Holland Road in Alexandria not only due to the facilities being well-maintained and in order but the biggest reason for it is glowing review is Jaszmin at the office. There was a slight issue with my son’s online reservation. Jaszmin went out of her way making multiple phone calls to correct the situation while taking care of two other customers. I would call her a multitasking extraordinaire. She then personally walked us up to the storage unit made sure that everything was just as it should be. She made sure we didn’t have any other additional questions and assured us that if we had any further issues or questions she would be there for us. My son is military and I am his mom that drove down from Buffalo New York to help him for the day today. For us military families we know how plans can change and things can get pretty fast paced. Kudos to Jaszmin for helping us not only stay on schedule with my quick visit to help but also doing so with a very polite courteous and helpful manner. She is an asset to your company hang onto her, she’s a good one. Thank you.
Area is clean and well kept. A little expensive.
Price was fair, account set up was easy, kiosk was easy -- just wish the door-stop worked to keep the outside door open AND the lights were definitely not in synch with the timer (poor lighting and only in halls)