Trevor very very good customer service nice personality walk me through everything the service was wonderful extraordinary and I was satisfied with the service thank you Mr Trevor keep up the good work at public storages
Poor service. Arrived at 3:30pm on a Wednesday after a long drive from Texas. No one working there to show us a unit.
Had to go through a crappy online system.
No carts to move our stuff either.
Do better!
PERFECT FOR MY NEEDS, THE STAFF HAS BEEN WONDERFUL! 3 TIME USING THIS COMPANY OVER THE PASS 5 YRS AND IVE ALWAYS HAD A WONDERFUL EXPERIENCE THANK YOU😁
Not good for long term storage - random increases of about 34% every few months.
Really nice customer service
Sara is such a joy to work with always friendly and very helpful
Treated like trash to by associate to go to hell today. I want to talk with top manager was told there will be one. Dont use this place. Im suing . Called white trash
Public Storage is simply great. Secure, professional, climate controlled and very accessible. I've enjoyed working with their staff, too. I highly recommend Public Storage. PS, I've had 2 units and they both exceeded my expectations.
Very disatisfied with this company, and I will never do business with them again, due to circumstances out of my control I could not vacate my unit till today the 2nd of September, same day my payment was taken out, and now I'm told they will not refund my money for the month!!! What a joke!!!! Beware before storing your goods with this company!!!!! Lady at the front desk tried to help me, but to no avail, better be ready to move out on or before the day your payment is due to be taken out or you'll be screwed too!!!!!!!
Just increased our rate by 32% with no explanation.
Nice facility for storage needs
Convenient storage unit , mine is located in first floor only complaint is they never have enough carts to move stuff back and forth but I believe people are stealing them.
Verzet is so kind and helpful!
Although I believe that the prices are a bit high, the facility is convenient, clean and bright, and the staff, especially Sara, is fantastic! If you don't get to know Sara, make a point of it. She's great and will help in any way that she can. Need storage, use this location!
You can get an 18 wheeler in this location up to the dock. I drive for Atlas van lines and I got my truck in there
Nice place to store you goods.
In my opinion it's too expensive per month. But so is everything else.
Not enough equipment to aid moves and tenants. Impersonal, vakant atmosphere. Expensive. Clean tho.
Increasing our rates by almost 50 dollars is not cool.
Facility is clean, no problem with unit. Elevators worked most of the time. My main issue with this place is the lack of access to the office. On multiple occasions, I went to the get some things out of my unit during business hours and nobody was in the office. This is only an issue due to the fact that the carts used to move your belongings from your unit down to the loading/unloading area are locked up in the office. So if nobody is there during posted office hours, you show up and have to hand carry each item from your unit to your vehicle. If this had happened once, no biggie, but it's been almost every time I've been there, the office/carts are locked up tight even though it's only 2 in the afternoon, well within office hours.
I’ve been renting for two years and pay for a year in advance each time. They just increased my rent due to over double what I have been paying. A 117% increase. I understand increases but more than twice what I’ve been paying?!
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Thanks again Angie!